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BearingPoint Institute Report Issue 002 - Extract Will your company pass the Sustainability Stress Tests?
Who will be the winners in the Mobile Payments battle?
Xavier Houot
Dr. Andreas Merbecks Christian Bruck
Faster, Higher, Stronger: Government Administrations can sprint too
Hypercube – Seeing Beyond the Big (data) Picture
Andrew Montgomery Paul Allen
Augustin Huret
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In Cloud We Trust? Stefan Pechardscheck Christoph Schiefer
BearingPoint Institute Report Issue 002 - Extract
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Editorial Peter Mockler, Managing Partner – BearingPoint
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BearingPoint Institute Report Issue 002 - Extract Leadership Team Jon Abele Eric Falque Markus Laqua Dr. Andreas Merbecks James Rodger Sergey Tkachenko
Advisory Board Denis Delmas, President of TNS Sofres, Vice-President Europe and Board member of TNS Group Dr. Jonathan Freeman, CPsychol AMRS Managing Director, i2 media research ltd. & Senior Lecturer, Department of Psychology Goldsmiths, University of London Prof. Dr. Fons Trompenaars, Founder and owner, THT Consulting Dr. Victor Vroom, Professor of Management and Professor of Psychology, Yale School Management
Editorial Team Ludovic Leforestier Jean-Michel Huet Tanja Dietenberger Jennifer Bierce Angélique Tourneux
institute@bearingpoint.com www.bearingpointinstitute.com BearingPoint Institute Report Issue 002 - Extract
Welcome to this second issue of the BearingPoint Institute Report. In these challenging economic times, a few certainties hold: that all relationships are based on trust – including in business; that the pace of change is not abating – quite the opposite in fact. We believe that the way businesses and administrations respond to those imperatives will further extend the gap between the best and worst performers. This report explores the dynamics of trust and transformation across varied domains, with five papers each the result of a collaboration between consultants working for real customers “in the field”, academics and our global network partners – ABeam and West Monroe Partners. Trust is of course a foundation stone for Corporate and Social Responsibility programmes and in particular for their sustainability disclosure part where it translates into transparency and disclosure efforts. This is just a start, change being the only certainty, it is safe to predict 2030 will be a very different place from today. Business leaders have told us why embedding sustainability into their corporate strategy is now an urgent imperative for them. Read on to understand how Sustainability Stress Tests can help businesses translate structural trends into a graphical representation of how prepared they are and shape their future course. Public administrations also have to cope with increased transparency expectations and change imperatives. Picking up from our open government piece in the first BearingPoint Institute Report, we explore in this current issue how new agile principles can be applied to government
transformation and modernisation. The agile government opinion piece advocates driving change in a series of “sprints” to deliver results before the end of a term. In the financial industry, nonconventional entrants play the innovation card with emerging mobile payments solutions at a time consumers’ confidence in banks is at its lowest. Our research indicates that the response from banks, internet players and telecommunication companies to consumer demands will determine which ecosystem will dominate this market. With “as a service” technologies adoption gaining momentum at a very fast pace, we provide in this publication a practical framework to explore if and how business can safely entrust the cloud with their data and processes. Big data is yet another area that epitomises transparency and change, yet answers often remain hidden in plain sight. We explore how advances in mathematical sciences combined with cloud computing and industry expertise can answer complex business phenomena. In many cases, insight lies beyond the big data and out of reach from traditional statistics: answers you can trust are rather extrapolated out of the detail - the small data. Read on for more on those subjects. We have also launched an iPad app, with the first issue of our BearingPoint Institute Report in full, plus some video interviews of its authors… and more is to come! We’re keen to know what you think! Email me your feedback at institute@bearingpoint.com
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Will your company pass the Sustainability Stress Tests? For a number of reasons, sustainability best practice is moving from defensive activities by companies looking to protect their brand, to being a central driver of the business growth and stability. What can we learn from leading organisations about how sustainable development can drive both the top and bottom line of the enterprise?
Faster, higher, stronger: government administrations can sprint too In an era where citizens require their elected politicians to quickly implement stated policy reforms, government administrations are struggling to plan and implement tangible improvements in the delivery of public services in a timeframe aligned with their term of office. So that these administrations can be judged on the success of their policies, and not those of their predecessors, government ministries, departments and agencies must become more agile in terms of how processes, organisational structures and systems evolve or change in order to meet new service delivery demands and requirements.
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Who will be the winners in the mobile payments battle?
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Hypercube – seeing beyond the big (data) picture
The mobile payments market looks set to have a significant impact on how consumers pay for everyday goods and services. As traditional financial institutions and variety of new players define strategies to respond to the changing payments landscape, what can we learn from the most important stakeholders and ultimate beneficiaries – consumers?
Organisations have more information at their fingertips than ever, which is as much a curse as a blessing – not least because too much focus on the bigger picture can mean important insights are missed. Fortunately, with the arrival of affordable, algorithmic intelligence tools into the mainstream, businesses now have a way of deriving insights that can drive both strategy and day-to-day decisions.
In Cloud we trust? Cloud computing has been seen as the future of IT, but fears continue around the ability of service providers to deliver in a secure way that meets compliance and business governance needs. Beneath these fears lie questions of basic trust – what do providers need to do to gain the trust of their customers, and how can organisations ensure they deal with the potential risks in order to fully leverage the benefits of the cloud?
BearingPoint Institute Report Issue 002 - Extract
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About BearingPoint 2
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BearingPoint Institute Report Issue 002