Policies

CITY OF BEAUMONT PROGRAM POLICY

Booking Policy: First day of registration up until 7 days before course starts. Cancellation Policy: No refund if less than 7 days before course start date and time. Refundable if 7 days before course start date and time, minus the administration fee. Transferable within the same session, pending availability (no fee). Medical withdrawal is allowed with proof of medical note, prorated for remaining classes at the time of notification. Administration Fee: $10.00 Note: Personal Training Sessions, Private, and Semi-Private Lessons follow our booking policy below.

BOOKINGS AND RENTALS

Booking Policy: Last minute bookings are allowed, pending availability.

Cancellation / Modification Policy:

No refund for cancellation if less than 14 days before booking start date and time. No modifications less than 14 days before booking start date and time. Full refund if 14 days before booking start date and time.

MEMBERSHIPS Booking Policy: Cancellation Policy for Paid in Advance:

Cancellation Policy for Recurring:

Pre-purchase is 30 days maximum. Not transferable. Not refundable. *Exceptions made with proof of medical note or change of address.

Not transferable. Refundable once minimum term is met.

DROP-IN FITNESS CLASSES

Booking Policy: Bookings can be made by members seven days prior to class start time. Cancellation Policy: Cancellation of bookings must be made at least 2 hours prior to the class. If a member does not show up for three bookings within one year, they will be unable to continue to use the pre-booking service. Guests may cancel and reschedule their bookings on the Click-It site.

CHILD MIND

Booking Policy: With the purchase of a Child Minding punch pass, parents and guardians can pre-book child care services in advance. Pre-bookings are only offered to those with Child Minding punch-passes Cancellation Policy: Credits will not be provided for no-shows or withdrawals made within 24 hours of the booked time slot (unless a doctor's note/medical certificate is provided).