IN THIS ISSUE: A/W TRENDS • PHARMACY BUSINESS ADVICE • PROFESSIONAL BEAUTY SHOW
pharmacy ISSUE 2 VOLUME 4 AUTUMN 2015 €5.20
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IPR WELCOME
pharmacy Editor's Letter IRISH
RETAILER
THE TEAM Editor Lucy Earley lucy@exigome.com Advertising Manager Linda Finnie advertising@irishpharmacyretailer.com Production Manager Ruth Gunning ruth@minxdesign.ie The Contributors: Peninsula Business Services Liz McKeon Deborah Drought of JPA Brenson Lawlor Administration & Accounts Linda Horan accounts@exigome.com Design Minx Design ruth@minxdesign.ie rob@minxdesign.ie Managing Director Chris Dunican chris@exigome.com Published Under License by Exigo Media & Events Ltd. Unit 7, Greenhills Business Park, Greenhills Road Dublin 24. Tel: 01 4626429
Dear Readers,
Welcome to Irish Pharmacy Retailer and I hope you all had a fantastic summer both personally and in your business. So now, as we approach the darker and colder seasons and with Christmas looming we showcase everything that's new or improved product wise for all your OTC and front of house requirements. We profile the upcoming Professional Beauty Ireland Show on page 28 and 29 which takes place on the 11th and 12th of October, it will be so worth you and your staff visiting the event as it showcases what's new in the professional sector, to help you find new opportunities for your retail floor. Invariably, what's new in beauty funnels down to mainstream product ranges. We profile Meaghers pharmacy in our ever popular 'How We Sell' feature. Liz McKeon talks about the power of positive feedback, with our ever growing diverse population we talk about cultural and religious apparel in the workplace. Have a good ol' read and contact me anytime at news@ irishpharmacyretailer.com Happy retailing! LucyÂ
Lucy
IRISH PHARMACY RETAILER DISCLAIMER All articles in this magazine contain general information pertaining to the pharmacy retail industry. No article should be taken as constituting medical or pharmacist advice. Irish Pharmacy Retailer and its management, Exigo Media & Events Limited accept no responsibility for any assertions purported to be or believed to be derived herein. If you have any queries or concerns in relation to any of the ingredients contained in the products featured in this magazine please contact the distributors or suppliers. If you have any medicine based queries please contact Irish Medicines Board at imb@imb.ie
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100% Irish
CONTENTS IPR
48
4
News - All the latest
12
Early Years Product Profile
16
Mumagers - what are they up to?
18
Teen's Product Profile
24
Liz McKeon on Positive Feedback
26
Women's Product Profile
32
At the Counter - A/w 2015
34
Men's Product Profile
38
Alternative Health - Aromatherapy
40
Pharmacy Business Revenue Cashback?
56
42
How We Sell - Meaghers Pharmacy
44
Hr - Religious Garments in the workplace
48 50
Gifts Product Profile
Perfect Pitch - Where companies pitch straight to you
56
Wordsearch
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IPR NEWS
THE LATEST NEWS
CAMPAIGN FOR FOLIC ACID With less than one in four women taking folic acid before they conceive, women who are sexually active and who could become pregnant are being reminded of the need to take folic acid daily, irrespective of whether they are planning a pregnancy or not, a safefood campaign has urged. The campaign ‘Babies Know the Facts About Folic’ has been developed to encourage women to take folic acid supplements and help address Ireland’s high incidence rate of Neural Tube Defects (NTDs) like Spina Bifida among newborn babies. Speaking at the launch of the campaign, Professor Michael Turner, UCD Professor of Obstetrics and Gynaecology at the Coombe Women and Infants University Hospital, said “We know from recently published Irish research that three out of four women who attend for antenatal care have not taken folic acid supplements before they became pregnant. Taking folic acid daily as a supplement could potentially prevent two thirds of Neural Tube Defects every year – on average, that’s approximately 50 fewer babies affected every year.”
GET THEE THERE! Make sure you pop along to the Professional Beauty Show on the 11th and 12th of October. Save the dates to keep informed of the very best new products in the world of beauty. Go to: www. professionalbeauty.co.uk
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LANCOME’S AGE-ADMITTING COVER STARS Well, if wikipedia has your age there’s no way to hide it! The reportedly down-to-earth star, Kate Winslet, has become one of the faces for Lancome’s Genifique campaign, which addresses how to look good as you age. #love your age (maybe if we were 21 again!).
NEWS IPR
FORFIT FITNESS APP
Pictured L-R: Mullingar-based pharmacists and brothers, John and Robert Keane; IPU Secretary General, Darragh
ForFit announces the first ever Fitness tracking app to motivate its users to get fit with social and charitable forfeits! If you successfully complete a fitness challenge with the app, you impress your friends and gain bragging rights while also getting fit! If you fail, you pay $4 or an embarrassing video, photo or status will get posted to your Facebook wall and ForFit’s live web feed for the world to see! 65% of the $4 goes to 1 of 4 great charities in Ireland. The user can choose between Irish Autism Action, Irish Cancer Society, Cystic Fibrosis Ireland and Diabetes Ireland. The app was developed by two Irish brothers, Ronan and Niall Mc Dermott on a mission to promote the social, charitable and feel good elements of fitness. ForFit is available on the App Store for free. Check out www.fitjustgotreal.com for more news and info.
O’Loughlin; and Loughrea pharmacist, Eoghan Hanly
UEA SCIENTISTS SEPARATE MEDICAL BENEFITS OF CANNABIS FROM UNWANTED SIDE EFFECTS
receptor and a serotonin receptor. When it is blocked, THC can still exert several beneficial effects – including pain relief – while avoiding impairment of memory. The research was carried out in mice, but it is hoped that the breakthrough will pave the way for safe cannabis-based therapies that do not cause alterations in mood, perception or memory. Dr Peter McCormick, from UEA’s school of Pharmacy, said: “THC, the major active component of marijuana, has broad medical use – including for pain relief, nausea and anxiety. Our previous research has also found that it could reduce tumour size in cancer patients. However it is also known to induce numerous undesirable side effects such as memory impairment, anxiety and dependence. “There has been a great deal of medical interest in understanding the molecular mechanisms at work."
Cannabis could soon be a mainstream treatment, but in a more processed form. Scientists at the University of East Anglia in collaboration with the University Pompeu Fabra in Barcelona have found a way to separate the medical benefits of cannabis from its unwanted side effects. The research comes from the team that discovered how the main psychoactive ingredient in cannabis, known as THC, reduces tumour growth in cancer patients. Their latest findings, published in the journal PLOS Biology, reveal how the cognitive effects of THC are triggered by a pathway which is separate from some of its other effects. That pathway involves both a cannabinoid
members of the ‘Frontline Cycle’ team who raised €10k for for Mental Health Charity ‘First Fortnight’.
PHARMACISTS RAISE €10,000 FOR MENTAL HEALTH Over 30 community pharmacists have collectively raised upwards of €10,000 for First Fortnight, a mental health charity aimed at challenging mental health stigma. The money was raised through a sponsored ‘Frontline Cycle’ covering 230km from Dublin to Galway which took place on Friday the 17th and Saturday 18th July. The ‘Frontline Cycle’ is an annual fundraising event organised by Mullingar-based pharmacists and brothers, John and Robert Keane, which encourages pharmacists to fundraise on behalf of a nominated charity.
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IPR NEWS GOVERNMENT SHOULD DO MORE TO ALLEVIATE FINANCIAL BURDEN OF EXTRACURRICULAR ACTIVITIES New research from GloHealth reveals that 69% of parents spend over €500 per year on extracurricular sports activities for each child, an important but often overlooked cost that comes to the fore when children go back to school. GloHealth is also calling on the Government to help parents save money during the difficult September back to school phase by providing tax relief on sports club costs for their children. An overwhelming 93% of parents surveyed by GloHealth said that they felt tax relief on sports fees was a good idea, indicating that parents are becoming increasingly aware of the link between children’s activity levels and their overall health and wellbeing. Mairead Ronan, the well known radio and TV broadcaster (pictured above with some little helpers) teamed up with the campaign.
ARTDECO’S PINK RIBBON CONTRIBUTION The pink ribbon is known around the world as a symbol that raises the profile of breast cancer in order to foster mutual awareness in the face of this disease. Since 2014 Artdeco has donated 10% of its sales of Pink Ribbon products. In 2015 Artdeco expanded the collection and is now launching the Pink Ribbon All in One Mascara (€18.25) and Pink Ribbon Glossy Lip Volumiser (€14.15), from which 10% of all sales are being donated to the Marie Keating foundation (www. mariekeating.ie). 6
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SOME INDUSTRY NEWS Muscular Dystrophy Ireland Calls on Government to Approve Vital Drug Treatment Muscular Dystrophy Ireland has called on the Government to approve a novel new treatment— Translarna—for certain people with Duchenne muscular dystrophy and to radically improve access to clinical trials for emerging therapies. The call was made as Muscular Dystrophy Ireland marked the second World Duchenne Awareness Day on the 7th of September. Duchenne muscular dystrophy is a serious muscle-wasting condition that primarily affects boys. Translarna is the first treatment to address the underlying genetic cause of Duchenne muscular dystrophy, slowing its progression in patients aged 5 years and older who are able to walk. It is available in a number of countries in the European Union but has yet to be offered in Ireland. For more information on muscular dystrophy and the work of MDI, visit www.mdi.ie or follow on Facebook at www.facebook.com/ musculardystrophyireland and on Twitter @ MDI_ireland
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IPR NEWS
LA ROCHE-POSAY LAUNCHES ‘YOU SHARE WE CARE’ IN AID OF TEMPLE STREET
NEW APPOINTMENT TO LIFES2GOOD Lifes2good has appointed Vicky Metcalfe to the role of Global Group Marketing Director. Metcalfe will lead the company’s corporate and brand marketing strategy, communications, external affairs and commercial activities.
GP SCHEME CONCERNS 85% of pharmacists believe GPs will either not be able to cope with the extra demands of free GP care for under 6s, or will only manage to do so with difficulty. A new survey of pharmacists has revealed 24% of pharmacists do not believe GPs can cope with the extra workload that will come about as a result of the introduction of the scheme, while 59% say GPs will only be able to cope with the demands with difficulty. The pharmacy survey was undertaken by healthcare software provider, Helix Health ahead of the 2015 Helix Health Pharmacist Awards. Now in their tenth year, the Awards aim to celebrate pharmacy and raise awareness of the outstanding work being undertaken by pharmacists working in the professional network of 1,800 pharmacies
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TV presenter Lucy Kennedy recently joined dermatological skincare brand La Roche-Posay to call on fans of the brand to share a ‘selfie’ with their favourite La Roche-Posay product. La Roche-Posay is known for developing products formulated for sensitive skin ensuring the highest tolerance and safety. La Roche-Posay has committed to donating €1 to Temple Street Children’s Hospital for the first 10,000 selfies shared on the website www.larocheposay.ie/yousharewecare.
nationwide. Commenting on the findings, Dublin pharmacist and Chair of the Helix Health Pharmacist Awards Committee, Fintan Moore said, “GPs are already struggling to cope with their existing workloads and many will find it difficult to cope with the extra demands of the free GP care scheme. Pharmacists could be doing much more, which would both ease the workload on GPs and improve patient care and accessibility to services. We should be delivering a minor ailments scheme, a new medicines scheme, chronic illness management, further health screening initiatives and expanding the existing vaccination service to include travel vaccinations as is the case with pharmacists in other countries. We are ready and able to do more. It’s time for the Minister to work with us to expand our professional role for patient care in our communities”.
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⨀ 䐀椀猀愀瀀瀀攀愀爀愀渀挀攀 漀昀 挀漀洀攀搀漀渀攀猀
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䠀礀猀攀愀挀 刀
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匀䔀嘀䔀刀䔀 䄀䌀一䔀
IPR NEWS PHARMACISTS TO THE RESCUE With the average school age child expecting to get 3 to 8 common colds a year and 2 to 3 bouts of viral gastroenteritis a year, it is a sure thing that parents will be treating their children for minor ailments during the course of the school year. Pharmacists are reminding parents that it is possible to treat many minor ailments at home and have issued some practical tips for parents on treating the most common childhood conditions. Reminding children to wash their hands well both at school and at home is the first line of defence against becoming infected or spreading ailments including cold and tummy bugs, pharmacists say. Bernard Duggan, a pharmacist and Honorary Treasurer of the Irish Pharmacy Union, says, “School children are still in the process of building their immune systems to many infections caused by the bacteria and viruses that they are exposed to on a day-to day-basis. With children back to school it is inevitable that this increases their chances of becoming sick, as the majority of common childhood illnesses are contagious and caught from classmates, which are then often passed on to other siblings at home. Encouraging children to wash their hands regularly and properly is essential as it is one of the easiest ways to stop the spread of germs. Having wipes in a child’s schoolbag is a good idea as they can use them when required.”
DATE FOR YOUR DIARY Fighting Blindness Conference Retina 2015. Expert. Pioneering. Connected brings together some of the world’s leading experts on sight loss. The two-day conference, which is sponsored by Novartis takes place in the Croke Park Conference Centre, Dublin, from November 6th-7th. It will hear of the latest exciting developments taking place around the globe in the vital search to find treatments and cures for a range of eye conditions causing sight loss, including Retinitis Pigmentosa, Age-Related Macular Degeneration (AMD) and Stargardt disease. Register your interest at: www.retina.ie
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PROPOSED SALE OF UNITED DRUG ANNOUNCED UDG Healthcare PLC, a leading international healthcare services provider has announced that it has entered into a conditional agreement for the sale of certain assets, including: ✔ United Drug Supply Chain Services businesses that form part of UDG Healthcare's Supply Chain Services Division; and ✔ MASTA Business, which forms part of the Ashfield Commercial & Medical Services Division, to McKesson, for an aggregate cash consideration of €407.5 million on a cash and debt free basis. The net proceeds from the Disposal will facilitate increased investment in higher growth areas both organically and via acquisition. A portion of the net proceeds will be used to repay part of the Group's outstanding debt There has also been the added announcement that there will be a leadership transition as CEO, Liam FitzGerald, announces plans to retire in March 2016 and Board nominates COO, Brendan McAtamney (pictured here) as his successor. For more information go to: www.UDGhealthcare.com
IPR EARLY YEARS & PREGNANCY
WINTER BABIES
Going into the winter season we all like to make sure our little ones (and mamas) are well looked after.
VIVACITY
TUMMY TIME
Vivioptal Junior is a scientifically developed advanced food supplement for children of all ages from 1+ year old. It provides a carefully balanced, comprehensive range of 12 essential vitamins and 7 trace minerals with a delicious orange taste both little and big kids will love. Contact: www.vivioptalvitamins.com
A newly published trial has revealed that the 7 strain probiotic and prebiotic mixture found in Bio-Kult Infantis could significantly improve symptoms in infants suffering from colic, without any reported side effects. Average crying time per day was reduced by half for 82.6%! Contact: www.bio-kult.com
Price: RRP: €9.95
INSIDE AND OUT
BOO!
Aquafresh is aiming to bring more fun to brushtime and encourage children across Ireland to brush their teeth, through the launch of a new collaboration with Disney•Pixar’s latest animated film, ‘Inside Out’. Contact: www.aquafreshbrushtime. co.uk
BabyBoo.ie produce drool busting, cutelooking, rash-avoiding, double-layered bandana bibs! They not only soak up all the wetness associated with reflux or teething but they look cute too. They are also eczema friendly with a cotton layer that folds down over the fleece ensuring sensitive skin doesn’t come into contact with it. Bundle deals from 3 for €12 - including delivery. Contact: www. babyboo.ie
Price: RRP: On Contact
Price: RRP: €5.00 per bib
SOOTHING
BEE HAPPY
Easofen recently launched Easofen for Children Strawberry to treat everything from teething to cold and flu symptoms. The brand is heavily supported by a nationwide marketing campaign including outdoor, stadia, press and digital mediums. POS material, counter units and baby merchandising units are available from your sales representative. Contact: www.clonmel-health.ie, Tel: (01) 620 4000
Royal Jelly is a balanced stimulant that helps strengthen the body’s natural defences. Arko Royal stimulates and strengthens the body’s natural defences throughout the winter, periods of overwork, and as seasons change. Contact: www.pharmed-group.com
Price: RRP: On Contact 12
Price: RRP: €11.95
Irish Pharmacy Retailer
Price: RRP: On Contact
IPR EARLY YEARS & PREGNANCY MAMMY TREAT
HONEY HEALER
Holos’s award-winning Love Your Skin Anti-Ageing Facial Oil contains essential oils of rose, palmerosa, benzoin and frankincense; combined with argan oil to give you a premium anti-ageing oil that helps to reduce the appearance of wrinkles by restoring the hydro-lipid layer. Contact:www.holos.ie
The cool autumn weather can mean that children pick up nasty coughs. Nelsons Sootha brings gentle relief to children’s coughs. It contains 6c homeopathic potency of natural Bryonia, in a honey rich and zesty lemon base. Suitable for children aged 12 months onwards. Contact: www. wholefoods.ie
Price: RRP: €22.20
BABY BEE
BRUISE BUSTER
It's easy to forget to throw everything into the hospital go bag - especially mammy accoutrements. Burt’s Bees’ Mama Bee giftset is ideal to pop into a hospital bag. Containing facial cleansing towelettes, leg and foot cream, body oil, hand cream and lip balm, it’s the perfect baby shower gift as mammies need TLC too. Contact: www.naturalmedicine.ie
Perfect after rugby matches and general rough and tumble, Nelsons Arnicare arnica Cream is a topical herbal remedy prepared from the alpine plant Arnica Montana. It is traditionally used in the symptomatic treatment of bruises and is a first aid application, effective for all types of bruises, resulting from injuries, knocks and falls. Contact: www.wholefoods.ie
Price: RRP: €39.99
Price: From: €10.95
TASTES BETTER
STRONGER
Because a child’s brain and nervous system has different fatty acid requirements Eskimo Kids reflects these needs with a balance of omega-3, omega-6 and omega-9 fatty acids, which provide the “building block” essentials to growth and development. Eskimo Kids contains antioxidants to protect its stability and it comes in a natural tutti-frutti and orange flavour that kids will love. Contact: www.wholefoods.ie
Viviscal Maximum Strength is a food supplement specifically developed for thinning hair. Scientifically proven to promote existing hair growth, Viviscal is ideal for use by mums following pregnancy to treat thinning hair. Viviscal contains the exclusive AminoMar C™ - a protein-rich compound made with marine extracts, and vital vitamins biotin and zinc. (60 Tablets) Contact: www.viviscal.ie
Price: RRP: €12.85 14
Price: From: €7.25
Irish Pharmacy Retailer
Price: RRP: €49.95
IPR CHILDCARE & PREGNANCY
Mumagers What are new mums up to? And, are they looking after themselves? IPR Editor, Lucy Earley, finds out. ‘This house runs on love, laughter and cups of coffee’ - that’s the latest sign I’ve got on my kitchen wall. Unfortunately, coffee does seem to be my go-to instead of the recommended eight glasses of water and the perfunctory five-a-day. Seriously, who has the time for that? I’m not the only one - according 16
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to a recent survey carried out by Pregnacare New Mum, a new postpregnancy vitamin range, only 25% of new mums admit to looking after their own health and wellbeing in the period of time post-pregnancy. I'm sure this is not really news for those of us who have entered into this demographic. The research
CHILDCARE & PREGNANCY IPR has been conducted in an effort to remind new mums of the importance of managing their own health and wellbeing so that they can bestcare for and nurture their baby. The research was launched by Jennifer Maguire, TV personality, RTE 2fm host and ambassador, who gave birth to her daughter, Florence Zamparelli, in Dublin in March 2015. According to the findings: mums, whether working or not, find themselves the ‘mumagers’ of the household with endless washing and tasks. 92% of Irish mums surveyed (who are the other 8%?!) said that they noticed a decrease in their energy levels since their baby had arrived. Despite the average adult needing seven to nine hours of sleep per night, almost two thirds of new mums (63%) reported that they only get four to six hours of shut-eye each night with 58% saying they never get a full night’s sleep without any interruptions from their baby. Over half of new mums surveyed (56%) are concerned that they are not consuming the right nutrients since their baby had arrived, with 45% reporting that they don’t have the time to cook themselves a wholesome meal since giving birth. MUMPRENEUR Even with their own version of 'The Neverending Story', i.e. laundry, cleaning and working, some Irish women just don’t rest. In addition to childrearing some are becoming product innovators. It’s easy to make a play on words when we want to pigeonhole individuals. But the term ‘mumpreneur’ is actually a positive new term in Ireland at the moment. To complement the babyboom, a small army of Irish mums are creating product solutions and are helping mums everywhere. It’s worth a look at their offerings.
BABYBOO Cork-based mum, Vicki O’Callaghan set up babyboo.ie in 2014. Born out of her own need for more reinforced bibs, she and her business partner created a range of bibs which soak up excess wetness and look super cute too. They have plans to introduce bibs for older children with special needs. www.babyboo.ie
BABYDUB Dublin-based Fiona McMahon worked in the fashion industry. Inspired by her two children she devised Babydub - unique, bespoke gifting with a creative edge for babies and children. www.babydub.ie
IDME Having lost her young wanderers out and about a couple of times, Dee O’Leary was a mum with a vision, so she created iDMe sport ID and medical emergency wristbands. Her business is going from strength to strength. www.idme.ie
ORGANIC LITTLE ONE Tipp-based mum Niamh O’Dwyer saw a gap in the market for freshly prepared baby food and has since filled it with her delicious baby food products. www.organiclittleone. com
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IPR TEEN HEALTH & BEAUTY
MUST HAVES
What’s hot right now in makeup and skincare? It’s all here to peruse!
PIPTASTIC
FLOW MORE
Pippa O’Connor says of her new palette collab with Blank Canvas: “It’s made up of six gorgeous gradients of nude-toned, matte finish, luxuriously smooth, pigmented eyeshadows, they’re velvet in texture and easy to blend. All 6 colours are ideal for creating a natural to an intense smoky eye. All shades can be worn alone dry/wet or layered for further intensity and lasting power.” Contact: www. blankcanvascosmetics.com
A taster of the flormar fashion nail enamel range. Flormar, a quality-based, purse-friendly brand arrived in Ireland recently, bringing lots of colour and choice in both make-up and nails. Contact: www.flormar. com
Price: RRP: €34.99
CHEEKY
BROW BEATEN
Gorgeous in its floral tin, but even prettier on cheeks and lips, MeMeMe’s Boho Balm is a cheek-lip combo, comprising two blendable colours to instantly brighten lips and cheeks. Partying can melt make-up, so pop this prettifying duo coloured balm in your pocket or handbag and your look with last longer than the party. Contact: www.mememecosmetics.com
Use Urban Decay’s Brow Beater to craft the perfect set or fill in sparse areas, then groom and blend colour with the attached brush. Want a more dramatic look? Fill in and shape with the pencil. This lightweight gel provides flexible, comfortable hold and never gets stiff or sticky. Contact: www.urbandecay.com
Price: RRP: €7.95
Price: RRP: (On Contact)
PURITY Price: On contact
SATINY
Pureté Thermale range offers a cleansing option for every preference. Whether you seek a fast fix or a more leisurely cleansing ritual Pureté Thermal has the solution. The new range offers a wide variety of cleansing choices to remove impurities, makeup, excess sebum and dead skin cells - instantly soothing the skin with Vichy Thermal Spa Water. Contact: www.vichy.ie
Paese’s Lush Satin foundation is a smoothing foundation with a vitamin cocktail. It contains mineral microelements that nourish the skin and improve its colour. Bioelement active complex regulates sebum secretion, promotes the synthesis of collagen and hyaluronic acid on the skin. Contact:www.paesecosmetics.com
Price: RRP: (On Contact) 18
Price: RRP: (On Contact)
Irish Pharmacy Retailer
Price: RRP: (On Contact)
IPR TEEN HEALTH & BEAUTY CONTOURED
KARDASH
If you’re lucky enough to have a residual summer tan or if you’re off on your holiers, IsaDora has created a Face Sculptor with a lot of glow to match a sunburned skin. The Face Sculptor is perfect for contouring and slimming the face down. Contact: www. johnsonbrothers.ie
Kardashian Beauty Touch Tones Gradient Eyeshadow is an eye colour kit you will use with great frequency since it transmits mega-style options. This Eye Kit includes a stripe of separated, but blendable eyeshadows and a highlighter. Contact: +353 (0) 1 833 1636, www.cofricosmetics.com
Price: RRP: €25.50
Price: RRP: €14.95
SO SUE
REDIT
The SOSU Nail Polish by Irish wonder blogger Suzanne Jackson is an innovative gel nail polish that requires no UV lamp and results in long-lasting, salon quality nails from the comfort of your home. The polish can easily be applied in one action using the new brush for a long-lasting, chip free colour. Contact: www.SoSu.ie
IDC’s Redless is corrective skincare with a yellow tint for localised redness. It will bring down redness and sooth the skin. IDC (Integral Dermo Correction) is new to Ireland and has over 140 active molecules used at concentrations of up to 43%. Contact: www.grahamanthony.ie, Tel: +353 (0) 1 822 2711
Price: RRP: €7.99
FOAMED
Price: RRP: (On Contact)
ALL ROSEY
Sébium Foaming Gel gently cleanses and purifies the skin without drying it. It limits sebum secretion and thoroughly purifies the epidermis. Its ultra-gentle soap-free formula respects the cutaneous balance. Contact: www.bioderma.com Price: RRP: €12.00
Rose is the order of the day. This exquisite scent is inspired by the refinement of the flower with its bewitching perfume and silky petals. It brings to mind the radiant freshness of the Nepalese rose. (30ml) Contact: www.roger-gallet.com Price: RRP: €17.00
HONEY POT
BUTTER KISSES
Kardashian Beauty Honey Sticks have a sweet surprise encased in them. Tender colour is shot through with gorgeous, golden shimmer, and enriched with lip-loving nutrients. Contact: Cofri Cosmetics, Tel: +353 (0) 1 833 1636, www.cofricosmetics. com
Buttery soft and silky smooth, the scrumptious Butter Lip Gloss range from NYX tastes sweet and can be swiped it on alone or over your favourite lipstick for creamy sheer to medium coverage that melts onto your lips and promises to never be sticky. Contact: www.nyxcosmetics.co.uk
Price: RRP: €9.95 20
Irish Pharmacy Retailer
Price: RRP: €6.49
Colour
POP!
TION THE LIP
W e’ re Irish!
Bare
We’re Irish!
Dare To
We’re Irish!
TION OLLEC C E Y E THE We’re Irish!
CTION E L L O C IP L E H T
THE LIP C OLLECTION
BRAND NEW GIFT BOX SETS AVAILABLE!
C OLLEC
12
Defining Moments
orm SANdst
We’re
I r is h !
ALL ABOU
THE BASET it up!
“Complete Collection to Prep & Prime the Skin”
We’re Irish!
IPR TEEN HEALTH & BEAUTY VERY LOVELY
BUFF LIPS
Crabtree & Evelyn’s Verbena and Lavender body lotion is formulated with French lemon verbena and French lavender extracts, panthenol and glycerine. Conditioning lemon verbena nourishes and moisturises while leaving a delightful light fragrance. Contact: Cofri Cosmetics, Tel: +353 (0) 1 833 1636, www.cofricosmetics. com Price: RRP: €20.00
Nude lips are having a major moment, every girl needs the perfect au naturel lipstick. The Nude Collection stars two new shades of Lasting Finish Lipstick, each carefully created by Kate Moss. Contact: www.cotyinc.com
Price: RRP: €6.99
REFRESH
SAVANNAH
Youngblood Break Away Refreshing Makeup Remover is a concentrated creamy formula that is activated and transforms into a soft gentle foam. It’s specially formulated to respect the most sensitive skin with precious evening primrose oil. Contact: Cofri Cosmetics, Tel: +353 (0) 1 833 1636, www.cofricosmetics.com
Isadora’s Savannah Sunset shadow quartet has a new unique formula that’s richly pigmented for an intense colour pay-off and an extra-long wear. Four matching colours for a professional eye make-up, both daytime and evening. Colour fuses to the skin and blends flawlessly. Contact: www.johnsonbrothers.ie
Price: RRP: €27.50
Price: RRP: €14.50
COCO NUTS
PRIMED
Organic, 100% raw, extra-virgin and cold pressed, Vita Coco Coconut Oil the oil for every occasion: the ultimate cooking ingredient, the beauty secret you need to know and one of the best natural energy supplements out there. Contact: www.vitacoco.com
Youngblood’s new Stay Put Eye Prime glides onto the skin creating the perfect base for eyeshadow. The weightless formula smooths and evens the delicate eyelid area, creating a perfect canvas for your eye make-up. Contact: Cofri Cosmetics, Tel: +353 (0) 1 833 1636, www.cofricosmetics. com Price: RRP: €34.00
Price: RRP: €13.99
NIGHT TIME Visionnaire Nuit Beauty Sleep Perfector Lancôme’s new beauty product, acts while you sleep to transform the look and feel of skin on waking. Its unique and surprising gel-in-oil formula reduces the signs of tiredness in real time. Contact: www.lancome.co.uk Price: RRP: €74.00 22
Irish Pharmacy Retailer
MI-GO Price: On Contact An all-natural alternative to conventional painkillers, Arkopharma’s Migrastick uses 100% pure and natural essential oils to help relieve pain caused by headaches and migraines. Contact: www.pharmed-group. com Price: RRP: €6.49
䘀漀爀 洀漀爀攀 椀渀昀漀爀洀愀琀椀漀渀 挀愀氀氀 ⬀㌀㔀㌀ 㠀㈀㈀ ㈀㜀 攀洀愀椀氀 猀愀氀攀猀䀀最愀搀椀猀琀爀椀戀甀琀椀漀渀⸀椀攀
IPR THE BUSINESS OF RETAIL
Talk Back
Buiness guru, Liz McKeon on the power of positive feedback.
K
nowing how to give constructive feedback is one of the most important managerial skills to master. Do you know how to give feedback so that the other person: ✔ Wants to hear it? ✔ Can understand and act on it? ✔ Doesn’t get defensive, and ✔ Respects your opinion? Unclear feedback fosters a sense of helplessness and hopelessness in the workplace - because it offers no clues about how to improve and employees then become totally unmotivated. Poorly thought through feedback diminishes your credibility as a supervisor and inaccurate feedback is guaranteed to lead to resentment. The guidelines for giving constructive feedback fall into four categories: content, manner, timing and frequency. ✔ Content is what you say. In your first sentence, identify the topic 24
Irish Pharmacy Retailer
the feedback is about and provide specifics about what occurred. ✔ Manner is how you say the constructive feedback – how you say something often carries more weight than what you have to say. State observations, not interpretations, be direct, sincere and avoid giving mixed messages. ✔ Timing – feedback is meant to be given as close as possible to when the performance incident occurs, so that events are fresh in everyone’s mind. ✔ Frequency – use constructive feedback regularly to acknowledge real performance. Catch and respond to employees doing the job right just as much as you catch and respond to them doing something not quite right. Constructive feedback increases self-awareness, offers options and can motivate. Remember, it does not mean only giving positive feedback
– feedback about poor performance, given skilfully, can be equally useful and important, as an aid to developing a great team. Don’t just be a good boss, become a great boss. The ability to give feedback is one of the most important and difficult moments of truth that determine your effectiveness as a manager.
Liz McKeon
Liz McKeon, is the Author of bestselling book ’30 Days to Beauty Business Success’ and will be speaking at the upcoming Professional Beauty Show on Sunday October 11th at 11am. To receive a FREE audio of Liz’s book, make sure to attend this highly motivating seminar.
PAY NO MORE LICENCE FEES AND SAVE A FORTUNE
Be it relaxation for alternative therapies, perfect Background music for the beauty and Spa industry the iChill CD collection is ideal.
SPECIAL READER’S OFFER Pay no License Fee to play music in your salon or spa
iChill 1/2 HR.indd 1
Best of all, the iChill music collection is license free, so if you do own a Salon, Spa, Restaurant, Café, shop or any business you can play our music without having to pay a licence fee to anyone.
TEL ORDER HOT LINE (0) 1 4446219
CD’S ONLY €12 EACH + P&P
14/05/2014 15:20
IPR Women’s Health & Beauty
A/W IPR
Welcome to your guide to this season’s treasure trove of beauty and functional products.
NAIL IT
BOOSTER
Art Couture Nail Lacquer is a high-tech nail varnish designed exclusively for ARTDECO with a specially developed perfect coat brush. Thanks to the highly effective gel-based film formers the nail varnish dries quickly. The elastic properties of the texture even after drying significantly increase the durability of the coating. Contact: www.chleoenterprises.ie, info@ chleo-enterprise.ie. Tel: +353 1 408 0820
Superstart Skin Renewal Booster from Elizabeth Arden provides daily support to the surface layer of the skin, to help boost its natural defenses and ability to renew itself, while ultimately optimising the results of the entire skincare regimen. 92% of women agreed that their skin looked and felt smoother. Contact: www. elizabetharden.co.uk
Price: RRP: €13.00
Price: RRP: €59.00
HIGHBROW
ROSEY
Artdeco's Eyebrow Set is the perfect Christmas present for those serious about their brows. It includes brow powder, eyeshadow, clear lash and brow gel mini, rubicell applicator and an eyebrow brush. It's available at the special price of €26.45, normal price is €50.45 Contact: www.chleoenterprises. ie, info@ chleo-enterprise.ie. Tel: +353 1 408 0820 Price: RRP: €26.45
NYX Blush in Dusty Rose - is a matte rosepink that has the perfect formula for delivering silky colour that glides on easily, blends beautifully and creates a natural glow. Contact: www. nyxcosmetics.co.uk
SHOWER FRESH Bienfaits Shower Gel is bursting with juicy blood orange, the unique fragrance stimulates the senses and is blended with three other essential oils: mandarin, bergamot and lemon, while a deep woody base brings the fragrance to a dramatic close. Contact: www.roger-gallet.com
Price: RRP: €9.90 26
Irish Pharmacy Retailer
Price: RRP: €7.49
UNIFORMITY Do your uniforms need to be freshened up? Buttercups garments are chic, professional and ensure freedom of movement for everyday activities. The styles are form flattering and enhance the overall presentation of your business. Contact: www. buttercupsunifoms.com Tel: (01) 219 0215 Price: from €20
Brighter | Clearer | Healthier Skin
Loved by beauty editors, the multi-award winning Irish 3 step skincare routine
Absolute Cleansing Oil | 24 HR Rosehip Face Serum | Active Rosehip Day Cream
With anti-ageing antioxidants, omega rich plant oils, vitamins and essential oils harnessed in calming and effective formulas. Ongoing National PR and Marketing Campaign Suits shelf or counter display | Sales support and training NEW! Kinvara Instant Wow Eye Serum launching Autumn 2015 100% of testers recorded marked improvements in appearance of dark circles, puffiness, fine lines and hydration.
For information & pricing contact: sales@kinvaraskincare.com or via phone 091 637878 ‘I’m obsessed with it!’
Rosanna Davison
‘Uplifting & hydrating’
Rachel Allen
The The must-attend must-attend event event for for your your beauty beauty business business isis back! back! Professional Beauty Ireland 2015, October 11-12, The RDS, Dublin Not to be missed
New Features
Education
Hundreds of brands have chosen Professional Beauty Ireland as the autumn Launchpad for their latest innovations and collections. From skincare brands such as Thalgo, IIAA, Dermalogica to nail names like CND, OPI and Jessica and machine based brands from Caci to 3D-lipo and Advanced Esthetic Solutions, there will be a host of major names to meet, along with exciting newcomers. The show will also be your first chance to get a good look at the brands’ Christmas gift sets and plan your seasonal orders.
New to 2015 is our additional educational programme for junior therapists and students, this is the Salon Skills Programme, where we’ve asked key industry thought leaders to come together to help educate and motivate new beginners in the work place. In addition to this, we are introducing a second seminar programme – How To…Workshops. This programme hosts experts revealing their technique secrets, to help you expand your treatment skill set.
Professional Beauty Ireland will bring you a host of talks and seminars with some of the industry’s leading experts covering the latest techniques, procedures, products and technologies available on the market, as well as providing perspectives on where the key opportunities lie. Two live stages are available for all visitors – free to attend. The Professional Beauty Live Stage will host demonstrations such as contouring with make-up to a Paddy McGurgan Masterclass. In addition, we have the Advanced Treatments Stage which will feature live demonstrations from the latest products in the aesthetics industry.
See the exhibitor list at: www.professionalbeauty.ie/exhibitors
More information available at www.professionalbeauty.ie/salonskills and www.professionalbeauty.ie/howtoworkshops
See the full programme at www.professionalbeauty.ie/seminars
FOLLOW US: Find
ProfessionalBeautyUK Professional Beauty UK Professional Beauty @PB_Ireland ProfessionalBeautyIreland us @pro_beauty on @probeauty
Professional BeautyUK
Competitions
The Irish Nail Championships and Warpaint Make-Up Competition are the perfect opportunities for MUAs, students and nail techs to showcase their skills in front of the biggest names in the industry. Entering the competition ensures you gain the industry recognition you deserve, as well as the chance of winning a ‘money can’t buy’ experience and fabulous cash prizes.
accrue the highest number of points across all categories.
Following a successful launch last year, the College Cup is available in both the makeup and nail competitions and is awarded to the college whose students collectively
There are great prizes up for grabs for lecturers too! If your college is lucky enough to win the College Cup – you will win a spa break for x2 at either the Galgorm Resort
There are great prizes up for grabs, with the winning college in the Nail Championships receiving a training day from competition organiser and award winning nail tech Denise Wright. The winning college in Warpaint will receive training from airbrush make-up brand Airbase.
Register for your FREE ticket to Professional Beauty Ireland at www.professionalbeauty.ie/register and quote promotional code IP2 for a chance to win an iPhone 6 at the show!
Spa near Ballymena (Irish Nail Winner) or Oceo Spa at the Seafield Golf & Spa Hotel (Warpaint Make-Up Winner) See the categories and enter the competitions at www.professionalbeauty.ie/competitions
Sponsored by:
IPR Women’s Health & Beauty RED LUXE
PEDI
Palladio Herbal Lipstick contains luxurious moisture and pigments, this electrifying formula comes in 33 high-fashion shades that are sure to make heads turn. Fullcoverage properties keep colour in place for hours without drying the lips. Contact: Cofri Cosmetics, Tel: +353 (0) 1 833 1636, www.cofricosmetics.com
MICRO-Pedi has introduced new Flex+ micromineral technology to all of the MICRO Pedi range of innovative hard skin removal devices to hug your feet’s curves for your smoothest skin yet. 97% of users say that MICRO Pedi safely removed their roughest skin in seconds. Contact: www.micropedi.ie
Price: RRP: €7.25
Price: RRP: €39.95
ROSE WONDER
FAIRY DUST
Irish brand Kinvara’s Rosehip day cream is enhanced with hyaluronic acid, this antiageing formula is enriched with Omega rich plant oils, regenerating vitamins, and fragrant oils of lemon and lavender to help leave skin plumped, protected and nourished. Contact: www.kinvaraskincare.com
Fuschia Make Up continues to excite its makeup fans across Ireland with the launch of Eye Dust Pigments. These loose dust pigments provide a beautiful wash of colour to the eye area, but can also be easily worn over cheeks and décolletage as well. Contact: www.fuschia.ie
Price: RRP: €25.95
IDC
Q10
IDC innovates with the Ultim-Age serum that is designed for the specific needs of mature skin. IDC used its unique technology, Regen 16, in addition to 70 active molecules, to create one of the most concentrated serums on the cosmetic market! Contact: www.grahamanthony.ie, Tel: +353 (0) 1 822 2711 Price: RRP: On Contact
MONOI
The new Q10 serum from Nivea boasts the highest ever dose of coenzyme Q10 to visibly reduce the appearance of wrinkles and delay the onset of new ones. Contact: www.nivea.ie
Price: RRP: €14.99
WAKE UP!
The women of the Polynesian islands have used Monoi, a treasured, sacred, scented blend of coconut oil and tiare flowers, for two thousand years to give glow to skin and lustre to hair from the new Spa of the World range. Contact: www.thebodyshop.ie Price: RRP: €27.50 30
Price: RRP: €12.95
Irish Pharmacy Retailer
Over 90% of women asked said their REN Wake Wonderful Night-Time Facial left their skin looking healthier, more radiant and with fewer wrinkles. Radiance was improved by 40% after just one use, while wrinkle depth was reduced by 18%. Contact: www.renskincare.com Price: RRP: €40.00
DISCOVER
(C)DEďż˝
�OM
A R
Natural Science of Beauty
0%
silicone paraben mineral oils phenoxyethanol animal origin ingredients
DELAROM
A unique line of natural products with essential oils A partner to help grow your business Contact 0353 1 822 2711 or sales@gadistribution.ie
40 years experience
Aromatherapy Aromachology Phytotherapy
Fall Forward
IPR AT THE COUNTER
We check out some of the latest fashion looks in make-up from some leading pharmacy brands: Artdeco, Flormar and Isadora
‘Whisper of the Woods’ By Artdeco Artdeco’s MUA Daniela Rother has designed this spectacular seasonal look. Artdeco’s High Definition Foundation gives the skin a flawless, photogenic uniformity. The High Definition Loose Powder completes and stabilises the skin.
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AT THE COUNTER IPR Top Tip! Tip for the trendy, smoky shading of eyeshadow facing the temple: fold a paper tissue, use the edge to make an extension of the lower lash line and hold in place with your thumb and forefinger. Use the Large Eyeshadow Brush to apply Eyeshadow No. 91A over the edge of the tissue. Re-apply for more intensity and switch to the other eye. Keep symmetry in mind. A second variation is to place an adhesive strip, since this will make it easier to achieve a symmetrical application below the highest point of the eyebrow and the inner corner of the eye. Prime the lashes with Artdeco's Volumising Mascara Base and complete the eye make-up with the Volume Supreme Mascara. The eyebrows are defined using the Eye Brow Filler. Trace the contour of the lips with the Soft Lip Liner and shade the colour pigments of the lip liner to the centre of the lip. (Prices in this autumnal showcase from RRP €7.05) Go to: www.chleoenterprises.ie, Tel: +353 1 408 0820
ISADORA In the new Rock and Romance range from Isadora burgundy lips meets soft smoky green eyes. Top Tip! Match up with a manicure in the same shade for a trendy Dark Romance. Go to: www.johnsonbrothers.ie
Flormar Flormar’s fashion forward A/W collection pairs graphic eyes and muted lids with the new season statement red lip. With a base of Mat Velvet Matifying Foundation, to then achieve Autumn’s new strobing effect, use Flormar Terracotta Powder in Dual Gold to set off the facial contours and finish with a light sheen on cheekbones. Top Tip! Powerful graphic eyes dominated A/W 2015 catwalks. For a wearable take on the trend – Flormar’s high performance Dipliner in Black provides even and easy application. application. (Prices in this showcase from RRP €5.95) Go to: www. flormar.com
Irish Pharmacy Retailer
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IPR MALE HEALTH AND GROOMING
WINTER CONCERNS NO TEARS
Men’s needs are aplenty when it comes to harsh weather!
TIPS ‘N’ TOES
Irish company Scope Ophthalmics’ HYLO®-TEAR contains Sodium Hyaluronate, which has a viscoelastic property allowing it to form a stable, long-lasting lubricating film on the eye surface giving immediate and long term benefits to the symptoms of dry eye without blurring the vision. lifestyles. Contact:www.scopeophthalmics.com Price: RRP: €12.38
Burt’s Bees rich creams and penetrating overnight treatments are loaded with emollient cocoa butter and beeswax, vitaminenriched oils and botanical extracts of rosemary, lemon and mint to naturally soften rough skin. Contact: www. naturalmedicine.ie Price: On Contact
NIGHTY NIGHT
LEMONY
Sleeplessness can sometimes be worse in the winter months – as the days get darker we spend less time in sunlight and more time under artificial light which can disturb our sleep-wake cycle. Nelsons Noctura contains a unique selection of homeopathic remedies specifically combined to aid a peaceful night’s sleep. Contact: www.wholefoods.ie
Few ingredients have the power to stimulate the senses like lemongrass, cherished in for centuries for the invigorating effect it has on body and mind. Massage into skin, focusing on pressure points and breathe deeply to feel instantly revitalised and uplifted. Contact: www.thebodyshop.ie
Price: €5.99
EYEBRIGHT
SKIN FAST
Vichy has developed Aqualia Awakening Eye Balm, with an association of sugars, Hyaluronic Acid + Aquabioryl + Carragheenans, and Caffeine, to promote long lasting hydration around the delicate eye area restoring optimal and even hydration resulting in radiant looking skin. Contact: www.vichy.ie
With a fresh, masculine scent, Nivea Men Creme is suitable for face, body and hands, combatting dry skin everywhere, with just one tin. The light, non-greasy formula absorbs super-fast and leaves nothing behind but well-moisturised and healthy looking skin; making it ideal for the man who wants to look after his skin, but likes to keep his regime simple. Contact: www.beiersdorf.co.uk
Price: €18.50
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Price: RRP: €23.95
Irish Pharmacy Retailer
Price: RRP: €4.49
The Real Deal It’s all about colour. Rose Gold and Silver are as popular as ever. Combining these precious metals with natural stones such as Blue Lace, Rose Quartz and Amethyst, Eanair brings you an autumn collection to be adored. The long look and layering are back to stay. Our Italian Designs and coloured stones with the hint of Murano Glass will compliment the new colours of the season. Visit www.eanair.com and explore the world of Eanair Jewellery for yourself. Email: info@eanair.com Contact: 01 835455
IPR MALE HEALTH AND GROOMING BOMB IT
HAIRY
The original Spicebomb is a combustion of spices, made up of strong contrasts: chili and saffron versus elemi and pink pepper — or in other words: warm versus cold, carnal masculinity versus suave seduction. Spicebomb Extrême is exactly what its name implies. Contact: www.viktor-rolf.com
Scientifically formulated and clinically proven to nourish thinning, shedding or ageing hair, Viviscal Man contains, marine protein complex AminoMar CTM, blended with follicle stimulating Vitamin C, Zinc, Flaxseed and Horsetail occurring silica. (Price below for value pack of 180 tablets) Contact: www.viviscalman.ie
Price: RRP: €69.00
SPORTY
Price: RRP: €119.95
CEDARS For sports-based fatigue a warm bath with Weleda’s Arnica Muscle Soak helps soothe body and mind while your muscles and tired limbs relax. You will feel the tiredness and fatigue float away. Contact: www.naturalmedicine.ie Price: On Contact
The new masculine olfactory signature by Giorgio Armani, Eau De Cedre contains a fusion of Italian bergamot and lemon essence and Cardamom Pure Jungle Essence. A spicy heart of nutmeg and cumin is brightened by a sweet touch of neroli. Contact: www.armanibeauty.com Price: On Contact
BULLDAWG
NUIT
The gift set consists of a masculine wash bag and three Bulldog products: Original Face Wash, Original Face Scrub and Original Moisturiser. Each product is loaded with essential oils and amazing natural ingredients such as green tea, shea butter and oat kernel. Contact: www.meetthebulldog. com Price: RRP: €19.99
Yves St. Laurent’s La Nuit De L’homme Le Parfum features heated notes of vanilla that come with a spicy twist of cardamom. Through their smoky tones, all three perpetuate the density and power of the woods. Contact: www.ysl.com/ie
ROSE WONDER
LOCK-IN
Irish brand Kinvara’s Rosehip Face Serum is designed to provide intensive care to even the most demanding male skin. It contains the anti-inflammatories sea buckthorn, carrot and vitamin E. It can help to minimise the appearance & feel of inflamed skin and breakouts, and works great as a shaving oil. Contact: www.kinvaraskincare.com
Hydraphase UV Intense Riche contains Hyaluronic Acid Fragments to lock in water and provide ultra long-lasting hydration. It’s important to remember to protect your skin from the sun’s UV rays even in the winter. Contact: www.laroche-posay.ie
Price: RRP: €29.95
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Price: RRP: €65.00
Price: RRP €22.00
IPR ALTERNATIVE ZONE
Aroma Therapy? IPR begs the question - does it work?
H
itting its pinnacle of popularity circa 2000, aromatherapy was very much in vogue in the late 1980s and 1990s. And now, there’s somewhat of a resurgence in not only essential essences but plant and nut oils and their anti-ageing and clarifying properties. But while the majority of us agree that essential oils smell nice, do they alleviate or cure mild to serious health issues? Does adding essential oils in skincare products benefit the skin?
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Irish Pharmacy Retailer
What is it? You will will surmise that aromatherapy’s not a new practice; the Egyptians (as always) were at it thousands of years ago, and the ancient Greeks, Chinese and Romans also used forms of aromatherapy. It’s actually a form of herbal medicine, and while we don’t usually associate cold remedies with aromatherapy the first vapour rub was invented in 1894 by a Victorian, Lunsford Richardson, who mixed peppermint, eucalytus and camphor together as a salve for
his children when they suffered from a cold. It’s probably the most famous form of aromatherapy to this day. Therapeutic Effects While it’s not always easy to prove that vapour-based aromatherapy for mild to serious complaints works, there have been positive studies to back up its potential. Dementia In one study (Dr. Jimbo, Tottori University, Japan, 2009) a hospital
ALTERNATIVE ZONE IPR IN SKINCARE Irish skincare brand Kinvara uses omega rich plant oils, vitamins, antioxidants, essential oils and active ingredients in formulas that support skin and are rooted in traditional herbal medicine, Ayurveda and scientific innovations. Using essential oils in this combination can ensure that skin is clean, not stripped, calmed and continually moisturised. The proof is in the pudding as Kinvara’s Absolute Cleansing Oil (€19.95) won the Irish Spa Awards 2014 ‘Best Cleanser’ award. Go to: www. kinvaraskincare. com
ward was suffused with either lavender oil in vapour or water vapour for two hours continously. Interestingly, it was noted that the residents, all of whom suffered from dementia, had a noted decrease in agitated behaviour after the suffusion of the lavender oil. In another study (Dr D. Kennedy Northumbria University, 2006), 71 people with severe dementia were treated with lemon balm, diffused in the air. There was a marked improvement in aggressive behaviour.
Smokers In a study of forty-eight smokers the inhalation of a black pepper vapour reduced the desire for the first cigarette of the morning. (Dr. Rose, Durham University, 1994.) Topical Oils Almost completely separate to breathing in the effects of aromatherapy, topical essential oils are a little more promising, with cases of tea tree oil helping fungal issues such as thrush or athlete’s foot.
Conclusion While it can't be completely proved, aromatherapy in its many forms uplifts us, and oils in their virgin state such as macadamia, avocado, sweet almond, olive, omega plant oils etc. are anti-ageing powerhouses in their own right and are not to be ignored. Irish Pharmacy Retailer
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IPR PHARMACY BUSINESS
Cashback
It really is possible to get money back from the Revenue, says Deborah Drought of JPA Brenson Lawlor Accountants work it's important that all tax affairs of the business are in order otherwise the refunds will be delayed.
Deborah Drought of Brenson Lawlors
M
any pharmacies receive the majority of their income under the main government backed schemes such as the GMS and DPS/LTI Schemes. But, a drawback of this is that withholding tax is withheld on 20% on the fee element of the State payments. This can cause cashflow problems; in particular when this income is a substantial portion of the overall pharmacy income. This potential problem can be dealt with by the pharmacy accounts team or financial advisors by doing the following: Submitting the corporation tax return for the company as soon as possible after the financial year end. This means the annual financial statements should
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Irish Pharmacy Retailer
be completed and agreed within close proximity of the year end. The business should have a target that its corporation tax returns are submitted within 4 months of the year end. Post the submission of the corporation tax return; interim withholding tax claims can then be submitted by completing a Form F50. We recommend completing one every 3 months. The refunds will begin to flow in after an amount is withheld equal to the previous year’s corporation tax liability. By doing this, the cashflow of the business is immediately improved by an amount equal to the annual withholding tax less the previous year’s corporation tax. For this to
Management of VAT refunds Any delays in seeking a VAT refund can put cashflow pressure on the business. We recommend the following: If the company is on a bi-monthly VAT return it should submit this return as soon as possible after the end of the VAT period. At the same time the invoices giving rise to the VAT refund should be submitted directly to the local tax district. If the company is on an annual VAT return then the monthly direct debit should be reduced to a nominal amount throughout the year. If you follow this course it is important to increase it back to an appropriate amount at the beginning of the following VAT year. Amendments to the monthly VAT direct debit is restricted to 3 per annum. If the refit is going to result in a significant overall refund before taking account of the direct debits then then it may be appropriate to inform the Revenue Commissioners that the VAT return will be submitted for a shorter period of time. Overall, if you do not take control of your taxation situation in conjunction with your finance professionals your business could be starved of cashflow. But this is up to you, the Revenue Commissioners will not do this on your behalf! JPA Brenson Lawlor, Chartered Accountants are specialist business advisors to the community pharmacy sector for over 30 years www. brensonlawlor.ie, Tel: (01) 668 9760
Example Day Cream RRP €32.00 Whole sale €16.00 18 Piece Display Only €300
Beautybrands.ie 01 4586603 info@beautybrands.ie
IPR HOW WE SELL
Some members of the Meaghers Pharmacy team
The Team We chat to Oonagh O’Hagan of Meaghers Pharmacy about their ethos, mission and community spirit What’s your mission statement? The Meaghers mission is: ‘Working together with innovative minds in the heart of our community to deliver outstanding service with expert advice and a friendly smile’. Our core values in Meaghers are at the centre of everything we do. From formulating our company strategy to carrying out our everyday tasks in store, our attitude and behaviours are always measured against our six core values: ✔ Family – We work hard as a unit, supporting each other every day, building a positive team spirit to overcome any obstacles we may encounter. ✔ Community – We go above and 42
Irish Pharmacy Retailer
beyond to seek out opportunities to engage with and support our local community. We do this through sponsorships, fundraisers and community events. ✔ Experts – We are a hardworking and motivated workforce who strives to provide expert service, knowledge and products for our customers through constant training and development. Here in Meaghers, every day is a learning day. ✔ Customer Service – We pride ourselves in delivering exceptional customer service in a friendly and welcoming atmosphere by maintaining a positive can-do attitude and always going the extra mile.
✔ Innovation – We continue to evolve with the constantly changing role of community pharmacy by sourcing new and exciting quality products and services through embracing new innovative ideas. ✔ Positivity – We embrace everything we do with a positive attitude and look for solutions and opportunities every day. How do you organise / event manage your launches? In order to deliver innovative and exceptional products and services to our customers we work together to ensure that our stores are giving something extra to the customer. All sectors of the business including purchasing, marketing and operations
HOW WE SELL IPR
Oonagh O'Hagan (Managing Director), Joanne O’Hagan (Area Manager) Kieran McCourt
Baggot Street store
(Operations Manager) taken when Meaghers Pharmacy was announced as a Deloitte Best Managed company
work collaboratively with the store teams themselves; to ensure that there is always a ‘buzz’ in store and a visit to Meaghers is a memorable experience for our customers. Collectively, we ensure that a calendar of events according to seasonality, health promotion and customer needs is delivered in a seamless way. When you open a new store through acquisition how do you overcome resistance to change that may occur with established clientele? When we enter a new area, we in Meaghers always ensure that we are living by our values. We find it essential that we integrate ourselves thoroughly into the community that we are serving. The Meaghers team will research relevant stakeholders in the community and begin to build lasting relationships with these influencers, working with them to deliver a superior service to that particular community. We approach every new opening as a positive venture where our Meaghers family has expanded. We are currently in a state of growth and are keen to enter into new
communities and bring the Meaghers brand of service with us. We use various platforms to gain customer feedback and will proactively open all these lines of communication when we move into an area to find out what our new customers want to see in terms of products and services and we then develop a plan to deliver upon their needs. What is your outlook on special offers and marketing in general? In terms of special offers and promotions we endeavour to deliver for our customer the very best value for money without comprising on quality and the level of service we provide. We partner with likeminded healthcare professionals to ensure that we can solve our customers’ healthcare and beauty problems and we are constantly innovating with the promotions and ranges we stock. We find our customers value our standards of service and the quality of our promotions. What do you endeavour to change/improve in 2015/2016? We see ourselves as more than a pharmacy, we deliver excellence in customer service and ensure that
Oonagh O’ Hagan, Managing DirectorMeaghers Pharmacy Group.
our team are experts in their fields. We will continue to live our values. Always putting our customer first and expanding upon our current offering of products and services. We will work to expand the number of stores we operate, while using technology to bring further efficiencies into our business. This will allow our people to spend more time with our customers and less time on tasks, which ultimately leads to us apportion more detailed customer service to the communities we serve. We seek to be the very best at what we do, so we can deliver the very best to our customers. Irish Pharmacy Retailer
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IPR HR
The Veil
Peninsula Business Services looks at the issue of religious garments and jewellery at work
A
recent decision of the US Supreme Court has found that Abercrombie & Fitch had discriminated against a job applicant by refusing to hire her on the basis that her head scarf or “hijab” clashed with its “classic East Coast collegiate style” dress code. This high profile case has led to a number of questions from Irish based employers on the issue of employees wearing religious garments and jewellery to work. The Abercrombie issue arose after a job applicant wore her hijab to an interview which the interviewer assumed the applicant wore for religious reasons. Staff members in that company were advised not to ask applicants about their religion. The US Equal Employment Opportunity Commission (EEOC) claimed that in not asking, the company had violated equality guidelines and essentially created a loophole allowing for religious discrimination. In an 8-1 vote, The Supreme Court ruled that Abercrombie should have asked the applicant or at least told her of the ban so she had an opportunity to volunteer the information at which point the company and the applicant could have discussed how the headscarf might be accommodated in the workplace.
of religion is prohibited and one can safely assert that the wearing of religious garments or jewellery would come under this definition. Therefore, if an employer were to forbid the wearing of religious garments then the employer would be required to objectively justify the reasons behind that rule.
What’s the Position in Ireland? Cases of discrimination or unfair dismissal on the grounds of the wearing religious clothing are quite rare in Ireland and as such there is no precedent or case law to highlight what way the Irish courts or tribunals view this matter. The Employment Equality Acts do specifically state that discrimination on the grounds
Learning points It is difficult to determine with any great certainty what an Irish tribunal would determine if faced with a similar scenario. In the US, Abercrombie were deemed to have discriminated against a job applicant on the basis that the company had a positive duty under US law to reasonably accommodate religious
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The UK perspective Given the lack of Irish cases in this area, it is quite useful to look at how the matter has been addressed in the UK. In the case of Azmi -v- Kirklees Metropolitan Borough Council [2007] IRLR 434, the UK EAT considered the fairness of a dismissal of British Muslim teacher won the basis she refused to remove her religious veil (or ‘niqab’) in the presence of male colleagues. The school argued that the veil meant that children could not respond effectively to her teaching. The UK EAT found that she had not been discriminated against on the religious ground on the basis that removing the veil was necessary for her to perform her teaching job effectively and also the EAT were satisfied that a non-Muslim person would have been similarly instructed to remove a veil from their face had they worn one also.
practices. In the UK, however, it was found that the school had not discriminated against an employee for demanding she remove her veil as the school would have applied this policy rigidly to every job applicant and employee, irrespective of religion. However, these two cases do provide some useful guidance for employers in Ireland if considering a ban on certain garments. If an employer was to impose a dress code, they would have to justify the reason for doing so and make sure that they are not indirectly discriminating against an employee. The following reasons might be able to justify such a policy: ✔ The impact such garments have on an employee’s ability to perform their work duties. ✔ Any health and safety risk associated with such garments. ✔ Any industry rules in terms of protective equipment. For example, in the UK Azmi case, the decision to dismiss was justified as it was concluded that the face-veil was obstructing the employee’s ability to communicate effectively with students and therefore inhibited her abilities to perform her duties appropriately. However, in the Abercrombie case in the US, there was no indication that the wearing of the headscarf would inhibit job performance as a sales assistant. Therefore, an employer will need a justifiable reason connected to a real business need, a genuine role requirement, or a health and safety requirement. If you have any questions on this article then please do not hesitate to contact our 24 Hour Advice Service on 01 855 50 50.
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IPR GIFT PRODUCTS
GIFT IT!
A luxey, smokin' gift wishlist!
HAND ME The ultimate in hand therapy Crabtree & Evelyn’s 60 Second Fix Citron Citron fragrance-infused Hand Recovery (RRP €35) cleanses, exfoliates and preps skin. Then our intensive Ultra-Moisturising Hand Therapy completes the rejuvenating home-spa experience. It’s lasting moisture relief in almost no time at all. Go to: Tel: +353 (0) 1 833 1636, www.cofricosmetics.com
GHOSTLY New Ghost Girl has notes of fresh pomegranate, crunchy pear and orange blossom. It’s undercut with cedarwood and musky amber to create a contrdictory scent bursting with ‘tude’. Go to: www. ghostfragrances.com
PRIVE Giorgio Armani unveils the vibrant sophistication of Ambre Eccentrico, enriching Armani/Privé La Collection with a unique and unconventional amber accord. Giorgio Armani translates the spirit of his Haute Couture collections into exclusive and unforgettable fragrances. Each Armani/Privé fragrance is conceived with the same balance of uncompromising perfection, using rare and luminous raw materials. Go to: www.armanibeauty.com
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WHEATY GOOD Versatile enough to be used as a cold pack to ease muscle pulls or sprains, or warmed to stimulate the circulation and soothe aches and pains. Tisserand’s Soothing Wheat Cushion is a must-have functional gift. Go to: www.Naturalmedicine.ie
GIFT PRODUCTS IPR INNOCENCE Evoking the beauty of autumn and winter, The Innoscents range is available in a large and small tumbler retailing at €13.95 (large) and €5.95 (small)with a gift pack containing two large tumblers available at the fabulous price of €19.95. Go to: www.celticcandles.ie
AGE WAITING Put the brakes on the ageing process with REN’s latest “Ageing Can Wait” kit – purchase REN’s age-defying Keep Young and Beautiful Firming and Smoothing Serum (30ml) and receive the Keep Young and Beautiful Firm and Lift Eye Cream (30ml) completely free, both beautifully packaged in our limited edition gift box. It’s the perfect twostep combination to halt the hands of time and stop ageing in its tracks. Go to: www.renskincare.com
LIKE CLEO A relaxing powder-to-milk bath from the Body Shop (RRP €23.95), the skin-softening milk and honey bath is renowned as a beauty ritual used by Cleopatra in ancient Egypt. As soon as you pour a scoop of this creamy fragrant powder under running water, with just one breath, the scent will transport you into a state of relaxation. Go to: www.thebodyshop.ie
DE OPIUM BLACK OPIUM EAU DE TOILETTE first breaks with a zingy blackcurrant accord. A juicy pear accord, with its gritty flesh, adds a unique sweetness. The bitter-green white underside of a mandarin peel mingling with the smell of citrus sends a sharp signal. This is immediately different; immediately inviting.
PALETTED Lancome’s muse’s Caroline de Maigret Palette (€68.00) is made of pebble grain leather, grosgrain ribbon and a silver buckle embossed with the Lancôme rose: the palette designed by Caroline de Maigret channels a very Parisian sense of ambivalence.
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IPR PERFECT PITCH
STRAIGHT TO YOU Where companies pitch directly to your pharmacy!
A HIGH-PERFORMANCE PHARMACY BRAND THAT TACKLES ALL ANTIAGEING SKINCARE IDC is the newest skincare brand to arrive in Ireland. A high performance anti-ageing line that tackles the known 16 mechanics of ageing and offers clinically-proven fast and visible results. IDC is formulated with the highest concentrations of active ingredients in the industry and with its secret weapon being their patented REGEN 16 this is one brand that clearly means business! IDC stands for Integral Dermo Correction and has over 140 active molecules used at concentrations of up to 43%. For all skin-types IDC products can be mixed, matched and tailored to changing skin conditions. As well as cleansers, treatments and moisturisers the range also includes products targeted to specific problems: REGEN EXPRESS – a consumer and media favourite. An all-in-one product for face, eyes and neck. Ideal for travellers and those with busy schedules! Correct, treat and hydrate. A perfect IDC starter product for age 25+. Also in tinted version and with an SPF 15. Ideal for travellers and those with busy schedules! Correct, treat and hydrate. A perfect IDC starter product for age 25+. Also in tinted version and with an SPF 15. REDLESS – corrective skincare for localised redness IMAGE BLANC – corrective skincare for localised dark spots DEEP WRINKLES – perfect for localised embedded wrinkles, lip contours and expression lines CELLULITE - corrects the appearance of cellulite on thighs, hips, stomach, arms and buttocks. Proven results in 100%
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of women. This is sure to be a firm favourite! Key points of this must-have range include: ✔ Customer – friendly products with just 23 SKU in the range demonstrating high profitability per ✔ Ranked #1 in sales per shelf feet in Canada. ✔ Internationally award-winning products: Multiple Victoire de la Beauté awards in France and Elle Awards in Canada in just 5 years ✔ Targets simultaneously all known mechanisms responsible for skin ageing ✔ THE GREATEST CONCENTRATIONS AND DIVERSITY OF ACTIVE MOLECULES ✔ Record concentrations of up to 43% of the best active molecules available. Record diversity, with up to 130 different active molecules. ✔ Products tested and demonstrated efficacy ✔ Full transparency: percentages of actives in the products are mentioned ✔ A 3-step uniquely effective anti-ageing routine: Tested, approved & significant results ✔ CLINICALLY PROVEN HIGH PERFORMANCE, Not only are IDC formulas backed by clinical studies, but results are regularly published in Scientific Peer Reviewed Journals – and on their website, ensuring the authenticity of the testing and the credibility of results. ✔ Studies are independently conducted on 3 continents and all skin types. ✔ Paraben Free, Tested Under Dermatological Control, Cruelty Free If you would like to know more contact: www.grahamanthony.ie or telephone (01) 822 2711
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IPR PERFECT PITCH KINVARA - IRISH SKINCARE Kinvara Skincare is an independent Irish producer of really effective, natural, organic skincare that celebrates our customers and wants to make a difference in their lives.
difference in people’s lives.” says founder, Dr. Joanne Reilly. “This is best seen in how Kinvara can transform skin, maintaining normal skin in great condition and improving tricky skin.”
Our Capsule Collection What We Want To Do Celebrating yourself requires an appreciation of what you’ve already got and an understanding of what you need and when it comes to skincare your needs are simple – hydrate and don’t irritate. We do that by providing exceptional skincare with proven efficacy to transform and maintain skin health. Kinvara Skincare is all about respect. Respect for person, product and our planet. We live and breathe a no nonsense, honest approach to skincare, believing that most people only need a few well chosen, multitasking products to care for their skin
How We Do It “Kinvara is founded on the desire to make a positive
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Our products contain omega rich plant oils, vitamins, antioxidants, essential oils and active ingredients in formulas that support skin and are rooted in traditional herbal medicine, Ayurveda and scientific innovations. Kinvara Skincare products exceed customer expectations in many ways - they’re concentrated, they multi task, they layer well, feel great and smell wonderful. Skin is clean, not stripped, calmed and continually moisturised. Absolute Cleansing Face Oil 100Ml - RRP €19.95 Rosehip Day Cream 60Ml – RRP €25.95 Rosehip Face Serum 30Ml – RRP €29.95
PERFECT PITCH IPR DELAROM - NEW TO IRELAND New professional skincare brand Delarom is a scientifically advanced and natural cosmetic line that delivers impressive results. With over 40 years of experience in aromatherapy, Delarom’s products are infused with organic botanicals, high quality essential oils and advanced patented biotechnology. The eco-friendly brand primarily uses Mediterranean ingredients and valuable essential oils, known for their calming, regenerative, antioxidant and intensively moisturising properties, ensuring each Delarom product contains balancing, stressrelieving scents such as sweet orange oil, orange mint or petit grain oil to rapidly boost your energy. ✔ Cleansing Water €15.00 ✔ Cleansing Milk €22.00 ✔ Face Cleansing Gel €23.00 ✔ Pure Freshness Toner €22.00 ✔ Eye Make-up Remover Gel €23.00
STOCKIST DETAILS: www.grahamanthony.ie or telephone (01) 822 2711
JJ O’TOOLE LTD Unwrap a New Image for 2015 and 2016 with Pharmacy Packaging from JJ O'Toole Ltd. Established in 1914 as a Limerick family business, JJ O'Toole Ltd is now in its 4th generation, having celebrated its 100th birthday in 2014. We are the preferred packaging partner to pharmacies throughout Ireland including Lloyds Pharmacy, Allcare Management Services and Pharmacy O’Regan. With various weights, sizes and options available for branded bags, as well as an excellent range of stock packaging, JJ O'Toole Ltd has all the packaging your pharmacy needs. JJ O'Toole Ltd offers an excellent free graphic design service to help you create a unique image for your brand. JJ O'Toole Ltd can help you find your perfect packaging today. Visit www.jjotoole.ie for a flavour of some of the packaging available or contact us on 061 -229333 to arrange a meeting with your local Sales Representative to discuss how
Irish Pharmacy Retailer
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IPR PERFECT PITCH
RESCUE® - THE NEXT GENERATION For the first time in the brand’s long and successful history, RESCUE is launching an exciting new range called RESCUE PLUS. In addition to the unique combination of RESCUE essences, this new range will include vitamins and minerals whose health claims are supported by scientific evidence. Significant global market research has shown that the new brand will attract new consumers through, its premium packaging and complete originality. RESCUE PLUS Lozenge, the first product within the new RESCUE PLUS range, is being launched in the Irish market during The Natural Health Expo (RDS, 20-21 September 2015), combines Pantothenic acid (Vitamin B5) & Vitamin B12, with the RESCUE essences. RESCUE PLUS Lozenge will be retailed at an easily accessible price-point of €5.49, further
GIFT IT! Sam McLernons provide paper designs that are hard to find and prices that are hard to beat. We are constantly updating our products and will continue to provide you with the best quality, service and price. When you hand over a present, part of the gift is the pleasure of unwrapping it. The quality and design of the gift wrapping paper definitely adds up to the experience To top it off add a beautiful bow or accessory from McLernons. Wrap your gifts and create suspense, excitement and a look so beautiful that the person receiving the gift doesn’t even want to open it! The gift-wrap and packaging line continues to grow and offers a wide range of products which today consists of wrapping paper, sheets and rolls, hamper baskets, gift boxes, tissue, bows and accessories, as well as supplies, such as tapes, dispensers, ribbon holders, paper dispensers/cutters, cellophane rolls and cellophane bags and much more. For Brand Impact we personalise carrier bags
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driving new consumers to the brand. Each sugar-free RESCUE PLUS Lozenge contains: ✔ Pantothenic acid (Vitamin B5), which supports normal mental performance ✔ Vitamin B12, which helps maintain normal psychological function ✔ A soothing liquid centre with four drops of RESCUE, a combination of five Bach™ Original Flower Essences in natural orange and elderflower flavour Ronan O’Flynn, Ireland RESCUE Brand Manager comments, “This exciting new range will appeal to existing and new audiences, filling a gap in the market by offering a new product with added benefits. RESCUE PLUS is a pleasant liquid centre lozenge with vitamins B5 and B12 to help manage a busy day. We are very pleased to showcase RESCUE PLUS Lozenge today at The Natural Health Expo, as this is Ireland’s only natural health exhibition for health stores and pharmacy retailers.” Go to: www.wholefoods.ie, Tel: T: 01-626 2315
in small lots by overprinting your Pharmacy details onto a beautiful carrier bag. Our carrier bags are functional, and economical, and are suitable for any use. Our sets of boxes can be used as beautiful packaging for your present, as storage or a decoration box for your window or in-store display. Wrap your gifts and create suspense, excitement and a look so beautiful that the person receiving the gift doesn’t even want to open it! To place your order now please ring your local Sales Representative or phone Orderline 01450 4121 Faxline: 01-456 9217 E-mail: sales@ sammclernon.ie www.sammclernon.ie
PERFECT PITCH IPR
BUTTERCUPS UNIFORMS 3 FOR 2 SPECIAL OFFER! PRICES START AT JUST €20 Buttercups garments are chic, professional and ensure freedom of movement for everyday activities. The styles are form flattering and enhance the overall presentation of your business. Fabrics are comfortable, durable, and easy to care for. Buttercups collection reflects latest fashion trends, including traditional colours of black, white, navy and purple, as well sophisticated coral, magenta and grey linen look options. The superb “3 for 2 Offer” continues to represent excellent value, with prices from €20! BUY 2 GET ONE FREE! Orders can be placed online at Buttercups Uniforms, www.buttercupsunifoms.com Tel: (01) 219 0215
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IPR WORDSEARCH
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