• City Developments key to economic growth • Three ways being a B Corp can improve your business • Shortlist announced for Liverpool Chamber’s Innovation in Business Awards
Business confidence continues to tick up in Q2. The BCC’s Quarterly Economic Survey (QES) for Q2 2024 – the UK’s largest independent survey of business sentiment, made up of 91% SMEs –shows that business conditions, as measured by sales and cash flow, have increased as concern about external factors such as inflation and interest rates continues to decline.
58% expect their turnover to grow over the next twelve months
25% report an increase to plant and machinery investment
Overall, 38% of respondents reported an increase to domestic sales in the last three months, while 20% reported a decrease. This is a slight improvement compared to previous quarters.
Confidence that turnover will grow in the next twelve months has also ticked up to 58% from 56% last quarter.
Overall, 25% of respondents reported an increase to plant/equipment investment in the past three months, while 61% reported no change, and 14% reported a decrease.
There are wide sectoral disparities; 23% of hospitality firms report a decrease in investment, while 42% of transport firms have seen an increase.
39% now expect their prices to rise in the next three months
The percentage of firms expecting their prices to rise drops to 39%, compared with 46% in the previous quarter.
As measured as a percentage balance, the services sector stands at +40% while the manufacturing sector stands at +37%.
Q2 2024
Fewer firms report concern about external factors. Inflation remains the top concern, this has fallen to 49%, compared to an all-time high of 84% in Q2 2022 at the height of the inflation crisis.
Competition with other organisations has grown in concern for 39% of firms, while 36% cite taxation.
“Our business is with international shipping. Our prices have increased in line with increased costs from global ocean carriers”
Micro transport and logistics firm in Northern Ireland
“The cost of borrowing is making it difficult to compete with larger builders and developers with funds in the bank”
Micro construction firm in the East Midlands
“The increase in the national living wage has caused increase in labour costs which is our most expensive expenditure at 30% of our turnover”
Small third sector organisation in Yorkshire
“Insurance costs are getting higher and higher and there is little accountability for this”
Micro professional services firm in Scotland
EMBRACING THE WINDS OF CHANGE
Welcome to the Summer edition of Well Connected, the quarterly publication for Liverpool Chamber of Commerce.
July 2024 may come to be viewed upon as a seismic moment in the modern history of the United Kingdom. After fourteen years of government leadership by the Conservative party, a new administration has now formed a new government. Amidst the tumultuous past decade, including previously generational incidents such as Brexit, Covid, global conflict inspired hyper-inflation, governmental scandals and disruption, the current sense of transition is palpable.
For businesses, the coming months will represent a similarly new start with a sense of both optimism and trepidation at what is to come.
Within much of our recent conversations with our businesses, the clamour for stability and consistency has been recurring within the discussions. Many of the business leaders we have spoken to have cited the challenges brought about by short-term policies, changing legislation and a lack of generational thinking as impediments to business confidence, investment and growth. The failure of initiatives like High Speed Rail – uncoupled from a generational investment plan to revolutionise northern connectivity – have created concerns and disquiet about our country’s ability to think and build big and be competitive on a global marketplace.
National political change is also occurring at a time when we are seeing big changes locally. Metro Mayor Steve Rotheram’s third term has commenced at a time of transformation within our City Region’s Combined Authority, now incorporating the functions of the Local Enterprise Partnership and the Growth Platform. Liverpool City
Council’s period subject to the oversight of government appointed Commissioners is at an end and a new set of economic and city plans is under development. The landscape for Chambers of Commerce locally has also changed with the sad closure of the Chamber of Commerce in St Helens.
As our Chamber approaches our landmark 175th year of business, we are ideally positioned to support business growth, promote and share best practice and identify and share the key business issues and trends through our representation activities.
Perhaps most enticingly, we now have the first instance of national and local government leadership being aligned to the same party since the 1970s.
Paul Cherpeau Chief Executive
This edition of the magazine features several exciting features from members across the Chamber’s business network. We look at the implications of the General Election upon a selection of our businesses, spotlight several examples of ‘Good business’ growth including B-Corp formation, and examine some of the best examples of sustainability, economic analysis and innovation.
As our Chamber approaches our landmark 175th year of business, we are ideally positioned to support business growth, promote and share best practice and identify and share the key business issues and trends through our representation activities.
Liverpool City Region must aspire to be one of the most exciting and enticing places to live, work and study in the UK. The Chamber’s business members are key to ensuring economic growth, employment and trade are fully capitalised upon and we collectively ensure that a Team: Liverpool City Region approach can yield the success we all desire. This edition showcases some of our fantastic talent, expertise and impact and I hope you enjoy the read.
Paul
KEEPING AHEAD OF THE CURVE, WITH CHAMBER INSIGHTS
We’re thrilled to celebrate the success of our new Chamber Insights workshops, which we are running in association with Bruntwood SciTech.
These sessions have highlighted the vast knowledge within our member base, as the workshops are led by members, for members, embodying the spirit of peer-topeer support. This approach ensures that the content is highly relevant and practical, as it is delivered by those who understand the specific challenges and opportunities faced by local businesses. We have received some truly fantastic feedback from attendees.
The series kicked off with “The Art of Wowing Others”. This workshop, led by founder of Ways to Wow, Jamie Wray, focused on enhancing customer service and creating memorable customer experiences. Attendees learned innovative techniques to impress clients and build lasting relationships. Jamie’s success stories shared during this session were particularly inspiring, highlighting how small changes in customer interaction could lead to significant improvements in customer satisfaction and loyalty.
Following this, we hosted a dynamic session with Sales Geek, that delved into advanced sales strategies. Facilitated by sales training pro, Sue Blackhurst, the workshop provided attendees with cutting-edge sales techniques and methodologies. Participants looked at real-world case studies, which helped them understand the nuances of modern sales tactics. We’ve already heard from some attendees on how they’re putting the techniques to use when selling.
Next up, we found out how to “Unlock your Networking Potential”. Seasoned networker, Geoff Molyneux from Shout Expo, led this interactive session that emphasised the power of effective networking. The workshop explored strategies for building and maintaining professional relationships, both online and offline. Geoff invited attendees
to practice what they had learnt at Shout Expo, which was taking place a couple of weeks after the workshop. One key piece of advice that Geoff asked us to take away was… ‘The fortune is in the follow up!’.
In the rapidly evolving business landscape, understanding and leveraging technology is crucial. Our “AI in Business” workshop addressed this need by demystifying artificial intelligence for business. Led by the experts from Gardner Systems, Paul Stringfellow and Jason Fitzgerald, the session covered the basics of AI, its potential benefits, and practical applications for businesses of all sizes, as well as security risks to be aware of. Attendees left with a clearer understanding of how to integrate AI into their business strategies.
Up next was a marketing master class - this comprehensive workshop was conducted by founder of Amass Digital, James Smethurst. During the hour-long workshop, James shared hints on tips on how to establish a marketing plan, giving real world examples from clients that he had successfully worked with. The insights gained from this workshop empowered participants to enhance their marketing efforts and reach their target audiences more effectively.
Beyond the knowledge and skills imparted, these workshops facilitate invaluable networking opportunities. Attendees are able to connect with peers, industry experts, and potential business partners. The collaborative environment fostered by these events encourages the
exchange of ideas and experiences, further strengthening the local business network. We are particularly proud of the diverse range of businesses that attended the workshops. From start-ups to established enterprises, the varied perspectives and experiences contributed to a rich learning environment. This diversity also underscored the Chamber’s role in supporting businesses at all stages of their growth. We are grateful to all the experts who lead these sessions and to the enthusiastic participants who made them so impactful.
Looking ahead, we are committed to building on the success of these workshops. We are already planning future sessions that will delve deeper into specific areas of interest and address emerging trends in the business world. Our goal is to continue providing valuable resources and support to help our members thrive.
The success of these workshops is a testament to the Chamber’s commitment to supporting the Liverpool business community and the high turnout and positive feedback reflect the relevance and value of the topics covered. As a reminder, these workshops are offered free of charge to Liverpool Chamber members and Bruntwood SciTech customers. This initiative underscores our dedication to providing valuable resources and support to our business community.
For those who could not attend, we encourage you to stay tuned for future workshops and events. The best way to stay informed about upcoming workshops is by signing up for our newsletter and following us on social media.
James Parker Membership Manager
Lizzie Johnson Head of Commercial Services
Sue Blackhurst of Sales Geek
Founder of Amass Digital, James Smethurst
Geoff Molineux from Shout Expo
Gardner Systems’ Paul Stringfellow
LIVERPOOL CHAMBER WELCOMES YKIDS AS NEW CHARITY PARTNER
Liverpool Chamber of Commerce is thrilled to announce that Ykids, a Bootle based charity dedicated to supporting children and young people, has been selected as our new charity partner for the coming year. This partnership highlights our commitment to fostering positive social impact and supporting organisations that make a difference in the lives of local residents.
Claire Morgans, founder of Ykids, expressed her excitement about the partnership: “We are absolutely delighted to be the Chamber’s charity partner for this next year. It is such a wonderful opportunity for a local charity making a regional impact to work alongside the businesses that are the lifeblood of our vibrant city region.”
Ykids was chosen by a judging panel, who were impressed by the charity’s strong business focus, clear vision and well-articulated plans for collaboration with the local business community. The judges recognised Ykids’ commitment to leveraging business support to amplify their impact on the lives of children and young people in the region.
Representatives from Liverpool Chamber were thrilled to attend the Ykids Believe Awards on the 21st of June. The Believe Awards
celebrate the achievements and potential of young people in the community, recognising their hard work, resilience, and positive contributions. It was an inspiring event that highlighted the profound impact Ykids has on young lives.
As we embark on this partnership, the Chamber is committed to supporting Ykids through various initiatives, as well as fundraising opportunities at both the Innovation in Business Awards and Chamber Day at Aintree Races. We encourage our members to get involved and support Ykids in their mission. Together, we can make a significant difference in the lives of young people in our community.
For more information about Ykids and to see how you can get involved, please visit their website www.ykids.co.uk
CHARITY BUSINESS NETWORK
Alongside The Liverpool BID Company, we held another successful Charity Business Network at the historic Port of Liverpool Building.
The event successfully brought together a diverse group of charities and businesses, fostering an environment of collaboration and shared purpose. Attendees left with new connections, fresh ideas, and a renewed sense of community.
WELCOME
to our newest chamber members
We would like to extend a heartfelt thank you to all the new members who have joined us so far in 2024.We would like to extend a heartfelt thank you to all the new members who have joined us so far in 2024. Your decision to become part of our vibrant community is truly appreciated. We are thrilled to welcome you aboard and look forward to supporting your business growth journey
Hatfields Land Rover Jaguar www.hatfields.co.uk/retailers/ hatfields-landrover-liverpool
One of the highlights of the event was the announcement of Ykids as our new Charity Partner. Clare Morgans, founder of Ykids, shared her inspiring vision and the impactful work of the charity. Her enthusiasm and dedication set the tone for an event filled with meaningful discussions and networking. We were also honoured to have Aimee Clare, from Zoe’s Place Baby Hospice, and John Gibbons, from The Anfield Wrap, as guest speakers. They shared their journey of collaboration, having met at a previous Liverpool Chamber event, and how they support each other’s missions. Their stories provided valuable insights and practical examples for other charities and businesses on the power of networking and mutual support.
Host & Stay
www.hostandstay.co.uk
Liverpool Biennial of Contemporary Art www.biennial.com
Queens Wine Bar and Bistro www.queensliverpool.co.uk
Rehoboth Commerce Assist UK Ltd www.rcaltd.uk
Sterling Plastering Group www.thespl.group
Taylored Solutions Ltd www.tayloredsolutions.im Tech IP www.tech-ip.co.uk
Tom Harrison House www.tomharrisonhouse.org.uk
Veritas Advisory www.veritasadvisory.co.uk
Vibe UK www.vibeuk.org
Webpoint ICT www.webpointsolutions.co.uk
Additionally, Sonia Bassey, MBE, from Mandela8, captivated the audience with her presentation on the charity’s initiatives and their significant project: the memorial to Nelson Mandela in Princes Park. Her talk was both informative and inspiring, shedding light on the legacy of Mandela and the ongoing efforts to honour his memory.
Liverpool Chamber of Commerce is committed to facilitating such impactful events that encourage partnerships and community engagement. We look forward to our next Charity Business Network event and continuing to support the incredible work of local charities like Ykids, Zoe’s Place Baby Hospice and Mandela8. Thanks once again to the Port of Liverpool Building for hosting.
FRAMEWORK SUCCESS FOR SUTCLIFFE
Sean Keyes, CEO of Sutcliffe, reflects on the firm’s
The past few months have been successful for everyone at Sutcliffe, particularly when it comes to frameworks. Sutcliffe is among a select group of SMEs appointed to some of the nation’s most significant frameworks, valued at over £2.5bn.
Firstly, Sutcliffe was one of only a handful of SMEs to be appointed on numerous lots of the latest Pagabo Professional Services Framework - a national framework worth £1.3bn. Sutcliffe will deliver civil and structural engineering, building surveying, and principal designer services for a range of public sector clients covering the UK. We’re proud to join an esteemed group of national organisations on the framework to deliver professional services for the NHS and health service providers, universities, housing associations, highways and infrastructure, central government and associated agencies.
Recently, we were also appointed to ICN’s £1.5bn framework, focusing on delivering high quality, sustainable and affordable homes across the north of England. As part of the national framework, we will deliver civil and structural engineering and site investigation, as well as principal
recent framework success.
designer services for a range of clients between the North West and North East, supporting the delivery of affordable housing.
Our inclusion on the Pagabo framework is a testament to our extensive portfolio, featuring projects with respected
institutions such as the Liverpool Women’s Hospital, Macmillan Cancer Centre, University of Salford and numerous projects for the Ministry of Justice and the Department for Education. On the ICN framework, our track record with public sector projects like Longshaw Drive, Preston Regeneration for Onward Homes and Macclesfield for Peaks and Plains Housing Trust was recognised, securing us a place.
Being appointed to a framework is crucial to both Sutcliffe and our clients. It expands our market reach and secures longterm contracts, enabling us to continue delivering affordable housing and professional services for the NHS, including hospital projects, and enables our clients to draw on the knowledge and talent pool in engineering within the business. It also signifies trust and reliability, qualities for which we are highly renowned for by our peers.
Working with the likes of Pagabo and ICN marks an exciting chapter in our 39-year history. As we begin to deliver on these frameworks, the promise of new opportunities and vital projects loom large on the horizon, heralding exciting times ahead and the chance to work on projects that will have an impact on the communities they serve.
LOCAL BUSINESSES HELP RAISE £12K FOR YOUNG PEOPLE
Twenty teams from local businesses across the Liverpool City Region recently united to raise money for young people. For the past three years, Torus Group’s charitable arm, Torus Foundation, has hosted Retro Sports Day to raise awareness and funds for its FireFit Youth and Community Hub in Toxteth, Liverpool.
Businesses brought friendly rivalry and competitive spirits to enjoy classic childhood games, such as the egg and spoon race, raising a fantastic £12,000. The importance of the day was underscored by key supporters; Brabners, Castle Green Homes, The Learning Foundry, Markhams, PMC North West, and Softsell Training, along with all attendees.
Funds will contribute to the work being delivered from the Foundation’s team
at FireFit Youth and Community Hub, providing a safe and engaging space for young members accessing nightly activities, with free hot food provided before sessions. Activities include sports, arts and crafts, the Duke of Edinburgh Award, and more.
PMC North West took home first place, CPC Project Services triumphed in second place, while Torus Developments secured third place.
Ben from PMC North West commented, “We’re over the moon with the winner’s trophy, we’ll definitely be back next year. It means a lot for us as a company to be involved with Torus Foundation.”
Torus Foundation was overwhelmed by the support and enthusiasm from key supporters and businesses eager to contribute.
Kate Shone, Managing Director of Torus Foundation, said,
“Our Retro Sports Day has become an annual
If your business would like to support the work being delivered by Torus Foundation, contact Partnerships@torusfoundation.org.uk or visit www.torusfoundation.org.uk/stakeholder.
tradition and a highlight of our year. We’re grateful for each supporter and local business that has helped us exceed our fundraising target to continue supporting our young community.
“It’s been an unforgettable day, and the whole team is extremely proud to continue building on the fantastic work delivered by Torus Foundation across communities in the North West.”
Torus Foundation also provides support and opportunities for people in local communities to access work and training, maximise money and
Booking offer with 20% Off on Room Only or Bed & Breakfast Rate* with further 10% Off if you are a Maldron Member
Booking offer with 20% Off on Room Only or Bed & Breakfast Rate* with further 10% Off if you are a Maldron Member
Booking offer with 20% Off on Room Only or Bed & Breakfast Rate* with further 10% Off if you are a Maldron Member
Booking offer with 20% Off on Room Only or Bed & Breakfast Rate* with further 10% Off if you are a Maldron Member
Summer Family Offer, with 20% Off Bed & Breakfast rate and Kids Eat Free*
Summer Family Offer, with 20% Off Bed & Breakfast rate and Kids Eat Free*
Summer Family Offer, with 20% Off Bed & Breakfast rate and Kids Eat Free*
Summer Family Offer, with 20% Off Bed & Breakfast rate and Kids Eat Free*
Discounted Daily Delegate Rates in August from £25.00 per person*
Discounted Daily Delegate Rates in August from £25.00 per person*
Discounted Daily Delegate Rates in August from £25.00 per person*
Discounted Daily Delegate Rates in August from £25.00 per person*
Party Packages please contact events.liverpool@maldronhotels.com *T&Cs apply
Christmas Party Packages please contact events.liverpool@maldronhotels.com *T&Cs apply
Christmas Party Packages please contact events.liverpool@maldronhotels.com *T&Cs apply
Christmas Party Packages please contact events.liverpool@maldronhotels.com *T&Cs apply
The brand new Maldron Hotel Liverpool City opened its doors at the beginning of July
The brand new Maldron Hotel Liverpool City opened its doors at the beginning of July.
Located in the heart of Liverpool and a short distance from the ACC Liverpool, the hotel is a 4-minute walk from Liverpool One retail paradise and 15 minutes from Lime Street station.
The brand new Maldron Hotel Liverpool City opened its doors at the beginning of July.
The brand new Maldron Hotel Liverpool City opened its doors at the beginning of July
Located in the heart of Liverpool and a short distance from the ACC Liverpool, the hotel is a 4-minute walk from Liverpool One retail paradise and 15 minutes from Lime Street station.
Maldron Hotel Liverpool is the perfect choice for business and leisure guests to experience the city highlights.
Maldron Hotel Liverpool is the perfect choice for business and leisure guests to experience the city highlights.
Located in the heart of Liverpool and a short distance from the ACC Liverpool, the hotel is a 4-minute walk from Liverpool One retail paradise and 15 minutes from Lime Street station.
Located in the heart of Liverpool and a short distance from the ACC Liverpool, the hotel is a 4-minute walk from Liverpool One retail paradise and 15 minutes from Lime Street station.
Maldron Hotel Liverpool is the perfect choice for business and leisure guests to experience the city highlights.
Maldron Hotel Liverpool is the perfect choice for business and leisure guests to experience the city highlights.
T This modern 4-star hotel features:
This modern 4-star hotel features:
This modern 4-star hotel features:
This modern 4-star hotel features:
•268 stylish and exceptionally comfortable bedrooms
•268 stylish and exceptionally comfortable bedrooms
•3 state of the art meeting rooms with Clevertouch technology
•3 state of the art meeting rooms with Clevertouch technology
•268 stylish and exceptionally comfortable bedrooms
•268 stylish and exceptionally comfortable bedrooms
• Grain & Grill Restaurant & Bar with Red Bean Roastery Coffee Dock
•3 state of the art meeting rooms with Clevertouch technology
• 24-hour fitness suite with Peloton bike
•3 state of the art meeting rooms with Clevertouch technology
• Grain & Grill Restaurant & Bar with Red Bean Roastery Coffee Dock
• Grain & Grill Restaurant & Bar with Red Bean Roastery Coffee Dock
• Coach drop off at the hotel and nearby secure car parks with discounted rates
• Grain & Grill Restaurant & Bar with Red Bean Roastery Coffee Dock
• 24-hour fitness suite with Peloton bike
• 24-hour fitness suite with Peloton bike
• Coach drop off at the hotel and nearby secure car parks with discounted rates
• 24-hour fitness suite with Peloton bike
• Coach drop off at the hotel and nearby secure car parks with discounted rates
• Coach drop off at the hotel and nearby secure car parks with discounted rates
Designed to a BREEAM Excellent rating, this means the hotel’s sustainability certification places it in the top 10% of new non-domestic buildings in the UK for best practise when it comes to its environmental performance.
Maldron Hotel Liverpool is part of the Dalata Hotel Group Plc, Ireland’s largest hotel operator.
Designed to a BREEAM Excellent rating, this means the hotel’s sustainability certification places it in the top 10% of new non-domestic buildings in the UK for best practise when it comes to its environmental performance. Maldron Hotel Liverpool is part of the Dalata Hotel Group Plc, Ireland’s largest hotel operator.
Designed to a BREEAM Excellent rating, this means the hotel’s sustainability certification places it in the top 10% of new non-domestic buildings in the UK for best practise when it comes to its environmental performance. Maldron Hotel Liverpool is part of the Dalata Hotel Group Plc, Ireland’s largest hotel operator
Designed to a BREEAM Excellent rating, this means the hotel’s sustainability certification places it in the top 10% of new non-domestic buildings in the UK for best practise when it comes to its environmental performance. Maldron Hotel Liverpool is part of the Dalata Hotel Group Plc, Ireland’s largest hotel operator.
Any enquiries, please email to reservations.liverpool@maldronhotels.com or contact us on +44 151 958 9960
Any enquiries, please email to reservations.liverpool@maldronhotels.com or contact us on +44 151 958 9960
Any enquiries, please email to reservations.liverpool@maldronhotels.com or contact
Any enquiries, please email to reservations.liverpool@maldronhotels.com or contact us on +44 151 958 9960
“We increased our revenue three fold”
– Vahid Nagori, CEO of Green Bell Packaging
Pullman Liverpool, located on Kings Dock and onsite with ACC Liverpool can cater for a variety of Meetings, Events and Dinners.
Our meeting rooms are modern, stylish and hold panoramic views of the Liverpool Wheel and the Royal Albert Dock.
e have 216 bedroom en-suite bedrooms comprised of 7 room types to suit your needs.
TALK OF THE TOWN
Era-defining musical Wicked celebrated the 200th performance of its current tour at the Liverpool Empire Theatre during its smash-hit four week run at the iconic venue this summer.
The show - recipient of more than 100 global awards, including three Tony Awards, two Olivier Awards and a Grammy - opened its summer in Liverpool with a sold-out show and more than 70,000 tickets sold. Already seen by more than 65 million people worldwide, a two-part Universal Pictures film version of Wicked will be released in November 2024 and November 2025.
The Liverpool run has seen people pouring into Lime Street, the city centre, and St George’s Quarter, and was welcomed by standing ovations and unanimous critical acclaim. “Wicked is a must-see,” said the Liverpool Echo in a five-star review, while BBC Sounds visited the set for a behind the scenes look at the production.
The theatre’s Lounge Exclusives have proved extremely popular throughout Wicked’s stint, with VIP upgrades for businesses treating clients and staff in high demand. “The people of Liverpool love Wicked,” says the theatre’s
Sales & Development Manager, Adam Birch. “It’s been the talk of the town and our corporate hospitality packages have been the hottest tickets in town, too.”
Celebrities including the cast of BBC One hit drama The Responder, Olympic hero Beth Tweddle and Everton Football Club legend Kevin Ratcliffe enjoyed the Press Night Gala for Wicked at the start of its hit run.
With corporate memberships, advertising and sponsorship opportunities, partner services and corporate packages available, please contact the Liverpool Empire Theatre’s Sales & Development Manager Adam Birch for further details: adambirch@atgentertainment.com. atgtickets.com/liverpool
The Liverpool run has seen people pouring into Lime Street, the city centre and St George’s Quarter, and was welcomed by standing ovations and unanimous critical acclaim.
AINTREE LOOKS FORWARD TO THE 2025 GRAND NATIONAL
Aintree Racecourse is looking forward to hosting the 2025 Randox Grand National Festival, from Thursday 3rd to Saturday 5th April. One of the UK’s most spectacular sporting events, the Randox Grand National Festival offers three days of superb racing, entertainment and hospitality.
A variety of Hospitality experiences are available, allowing you to choose the style that best suits you; from the vibrant and modern Many Clouds facility to the stunning panoramic views in the Princess Royal Restaurant. For those looking to indulge, the Art School restaurant at Aintree is expertly hosted by Chief Patron Paul Askew and brings a taste of Liverpool to the racecourse. Beginning with Opening Day has become an ever-popular choice for racing fans and social groups alike. Enjoy a relaxed raceday experience with a blend of top-tier racing and entertainment. Immerse yourself in this iconic event and uncover one of the region’s best days of sport with four Grade One races across the day.
Friday brings fashion and style to the forefront as Ladies’ Day welcomes a day of celebration of elegance and glamour, with racegoers donning their most stylish attire, making it a highlight for fashion enthusiasts. The day features the popular Ladies’ Day Style Award, where participants have the chance to showcase their outfits and win fantastic prizes.
Saturday is the pinnacle of the festival and a day unmatched in the racing calendar. Whether you prefer views overlooking the Parade Ring or the Winning Post, you’ll have the best seats in the house from our Hospitality suites.
No matter which day you attend, you can expect impeccable service throughout all of our Hospitality experiences, along with the highest quality food and beverages in a setting perfect for entertaining clients, friends, or family.
Secure your place or find out more information by calling the team on 0151 522 2911 or search ‘Aintree Racecourse Hospitality’ online.
Photo by Danny Kaan
The wellbeing of events
This summer will see a wide programme of free events in Liverpool. Liverpool BID Company’s Celebrating Bold Street and Celebrating Castle Street events mark the unique character of two of the city centre’s famous thoroughfares. This year they are joined by Last Day of Summer, a free festival stretching along the city’s waterfront.
Celebrating Castle Street will take place on Sunday 4th August, with Celebrating Bold Street taking place on Sunday 11th August. Both will run from 11am - 5pm with both roads closed as businesses spread into the public realm. Each street will have a dedicated programme of entertainment and activity to mark its distinctive character.
As a foodie destination, filled with food and drink venues, close to cultural attractions and historic landmarks, Castle Street’s programme will feature a food and drink hub at Exchange Flags with a chef’s demo stage. Partnering with Parentfolk there will be a selection of music, mixology, and workshops. Busking spots will provide ambience and create a fantastic atmosphere alongside dot-art drawing classes, yoga classes, a mini golf course and more.
Bold Street’s quirky, independent style will be at the forefront with busking spots and a ukulele class. Batala Mersey will provide entertainment alongside stilt walkers. A record fair at the Bombed Out Church will provide a hangout spot for vinyl lovers.
The Waterfront event will take place on Saturday 31st August and will see four key areas, spread across the waterfront, stretching from the Pier Head to ACC Liverpool, designed to provide something for everyone. There will be four distinct areas; Royal Albert Dock Liverpool will feature a food, drink and music hub; Mann Island will home free family workshops and activities with Parentfolk looking after family activities; The Pier Head will see performance and activity; Peel will host a wellbeing hub, with free yoga, mindfulness, sound baths and open water swimming.
Along the route of the festival, people can also enjoy shows and performances through the day including street performers ‘Gulls’, interactive games, canvas painting, DJs, a LUSH activation Festival Spa Bar, Craft + Code workshops and more.
City centre businesses like bars, restaurants and retail benefit from these events. They attract footfall and allow businesses to show that they are part of a wider story. The character and culture of streets like Bold Street and Castle Street are important ingredients in their appeal to diners and visitors. A new festival like that along the Waterfront allows for people to see the wide range of businesses and offers from the Pier Head and Liverpool waters, down to Royal Albert Dock Liverpool and ACC Liverpool. It helps to create destinations.
Wellbeing is also an important part of these events. Liverpool BID runs a wellbeing networking group with city centre businesses. Identifying ways in which workplaces and activity can be healthier and more productive, it helps to make the city a better place to be. Working together through event programmes allows businesses to learn from each other and discover new ways to benefit their employees and create happier workplaces.
www.liverpoolbidcompany.com
BRITISH CHAMBERS GLOBAL ANNUAL CONFERENCE
Liverpool Chambers Chief Executive Paul Cherpeau, and Head of International Trade Elena Enciso, attended the British Chambers of Commerce (BCC) Global Annual Conference on June 27, 2024.
The day was insightful and enabled valuable connections to be brokered amongst other key business leaders. The conference theme, “Future of the Economy: Where Business Belongs,” hosted business leaders from across the UK and around the globe for thought-provoking discussions.
At the event, the BCC launched its Future of the Economy Manifesto, outlining five key business priorities for immediate action. Chambers are committed to building an economy centered around the green transition, a future-ready workforce, vibrant local communities powered by global business, and digital enablement.
The manifesto includes five detailed reports with clear recommendations for the next government. These reports cover:
• Green Innovation
• People and Work
• Business Rates Reform for the Local Economy
• Global Britain: Improving EU Relations
• Digital Revolution
The two days in London were productive, fostering collaboration amongst colleagues from the British Chambers of Commerce network worldwide.
You can read the reports online here: �� https://ow.ly/aole50smthl
LIVERPOOL CITY REGION EXPORT SUPPORT
The Liverpool City Region boasts an impressive array of businesses trading in markets globally. The region is well-served by a diverse port, airport, and Freeport, positioning it at the forefront of global trade and international connections.
Growth Platform – Liverpool City Region Growth Company, along with the Chambers of Commerce in the region, are dedicated to supporting businesses in starting, growing, and sustaining their operations. Recognising the critical role of international trade in economic development, the Liverpool City Region Growth Platform is committed to assisting businesses at every stage of their export journey. Whether you are considering your first venture into exporting or looking to expand your activities, we invite you to contact us to explore various sources of support. Exporting is a vital component of growth for many businesses.
In partnership with the four Chambers in the Liverpool City Region, we aim to support businesses in expanding their export activities within the six local
authorities. We engage with companies identified as having export potential and direct them to the broader export support network. Through a comprehensive business diagnostic and action plan, we help identify barriers to markets and uncover market opportunities, as well as gaps in supply chains and new market prospects. If export funding needs are identified, we will assess eligibility for export grants while funding is still available.
Additionally, a series of export-related workshops, seminars, and networking events have been organised across the Liverpool City Region.
For more information about the Liverpool City Region Export Support and for a one to one meeting, please contact export@liverpoolchamber.org.uk.
Ben Kelliher, who joined us at Liverpool Chamber in October 2022 with the main role of processing ATA Carnets, has successfully passed the BCC course on Certification procedures, giving us one more authorised signatory of documents within the team.
This role is crucial for the validation and authentication of various documents that facilitate international trade and business operations. The key responsibilities of this role include:
1. Authorisation to sign documents
Types of Documents that can be signed include:
Certificates of Origin: These certify the origin of goods being exported.
Export Documentation: This includes commercial invoices, packing lists, and other necessary paperwork for international shipments.
Customs Documents: UKEUR1 Movement Certificate
2. Verification and Validation:
The signatory ensures that the documents comply with international trade regulations and standards. They verify the authenticity and accuracy of the information provided before signing.
3. Legal and Trade Compliance: By signing the documents, the signatory helps businesses comply with legal requirements and international trade regulations. This is crucial for the smooth operation of export and import activities.
4. Credibility and Trust: The signature of a Chamber of Commerce official adds credibility and trust to the documents, as Chambers are recognised institutions in the business community.
In essence, a signatory of documents at an accredited Chamber of Commerce plays a vital role in supporting international trade by ensuring that all necessary documentation is accurate, authenticated, and complies with legal requirements. Well done Ben!
NAVIGATING THE FUTURE OF SUSTAINABLE EVENTS
In today’s dynamic event landscape, planners are continuously adapting to meet evolving audience preferences and environmental considerations. Virtual, hybrid, and face-to-face events each bring unique benefits and challenges in helping shape the future of the industry. As green issues and changing content consumption habits influence decision-making, event organisers need to rethink their strategies to balance sustainability with engagement.
The evolution of event formats
Innovative technologies will play a pivotal role in the challenging journey towards sustainable event planning, here’s a quick overview of the three most common types:
1. Virtual Events: Virtual events have become a key communication tool for many brands. They offer unparalleled flexibility, allowing attendees to join from anywhere in the world without the need for travel. This not only broadens audience reach but also significantly reduces the carbon footprint associated with transportation and venue energy consumption. Additionally, virtual platforms provide rich data analytics, enabling organisers to track engagement and tailor content to audience preferences.
2. Hybrid Events: Hybrid events combine the best of both worlds, offering a mix of in-person and virtual experiences. They cater to audiences who value face-toface interactions and those who prefer the convenience of attending remotely. Hybrid events also support sustainability goals by limiting the number of attendees who need to travel, thereby reducing overall emissions.
3. Face-to-Face Events: Despite the appeal of virtual and hybrid formats, inperson events remain irreplaceable for their enhanced networking opportunities and immersive experiences. They foster deeper connections and spontaneous interactions that are challenging to replicate online. However, the environmental impact of large gatherings cannot be ignored, with traditional F2F events often resulting in substantial waste and energy consumption.
Sustainable Event planningchanging audience habits and content consumption
The way audiences consume content is evolving, thereby influencing how events need to be designed and delivered. Today’s attendees expect personalised, engaging experiences that cater to their preferences and deliver tangible value. How can organisers address these challenges? Here are three accessible options:
On-Demand Content: The demand for on-demand content is rising, allowing participants to access sessions and materials at their convenience. This trend supports the hybrid model, where live and recorded content can be seamlessly integrated, providing flexibility and enhancing the attendee experience. Interactive Technologies: Interactive technologies such as augmented reality (AR) and virtual reality (VR) are becoming
more prevalent, offering immersive experiences that captivate audiences. These technologies bridge the gap between virtual and face-to-face events, making hybrid formats more engaging.
Data-Driven Personalisation: The ability to harness data analytics to understand attendee behaviour and preferences enables organisers to create personalised event experiences. Tailored content and targeted networking opportunities enhance engagement and satisfaction, making events more impactful whilst delivering measurable return on investment.
Setting a standard for sustainability
The future of events lies in the seamless integration of virtual, hybrid, and faceto-face formats, each contributing to a more sustainable and engaging industry. As green issues and changing audience habits impact the event landscape evolution, planners must innovate and adapt to meet these evolving expectations. By embracing sustainable practices and harnessing the power of innovative technology, the events industry can deliver enhanced memorable experiences while minimising its environmental footprint. The events industry has a prime opportunity to lead by example, setting a standard for sustainability that others can follow.
For more information on live, hybrid and virtual events contact MSP Global events@msp-av.co.uk / 0344 811 0901 or visit the website: www.msp-av.co.uk
The way audiences consume content is evolving, thereby influencing how events need to be designed and delivered. Today’s attendees expect personalised, engaging experiences that cater to their preferences and deliver tangible value.
UNCOVERING THE MOST COMMON MISTAKES IN PAID ADVERTISING AND HOW TO OVERCOME THEM
In the competitive world of digital marketing, paid advertising remains a crucial tool for businesses seeking to enhance visibility and drive growth. However, despite its potential, many companies struggle to achieve desired results due to common mistakes. Here at Amass Digital, we’ve delved into those frequent pitfalls in paid advertising, and we’ve provided actionable solutions to help your businesses optimise their campaigns and maximise return on investment (ROI).
1. Lack of clear objectives
A surprising number of businesses dive into paid advertising without setting clear, measurable objectives. Without specific goals or objectives, it’s difficult to determine success or failure, leading to inefficient use of resources.
Amass: Establish SMART (Specific, Measurable, Achievable, Relevant, Timebound) goals before launching any campaign. Whether the aim is to increase brand awareness, drive website traffic, or boost sales, having clear objectives will guide your strategy and help in measuring success.
2. Inadequate Audience Targeting
Targeting too broad or too narrow an audience is another frequent mistake. Broad targeting can lead to wasted ad spend (I see this far too often), while overly narrow targeting might miss potential customers.
A: Use detailed audience insights and segmentation tools available on platforms like Facebook, Instagram, and LinkedIn. Identify your ideal customer demographics, interests, and behaviours to tailor your ads to reach the most relevant audience.
3.
Ignoring Ad Relevance and Quality
Ad relevance and quality are paramount in achieving high engagement and conversion rates. Ads that are not relevant
to the audience or are of low quality will underperform and waste budget.
A: Focus on creating high-quality, relevant ads. This includes using engaging visuals, compelling copy, and ensuring that the content resonates with your target audience. Regularly update and refine your ads based on performance data.
4. Neglecting A/B Testing
Many businesses overlook the importance of A/B testing different ad elements, which can result in missed opportunities for optimisation. Testing different ad variations helps identify what works best for your audience.
A: Regularly conduct A/B tests on various aspects of your ads, such as headlines, images, calls to action (CTA) and ad formats. Use the insights gained to optimise your campaigns continuously.
5. Overlooking Mobile Optimisation
With a significant portion of social media users accessing platforms via mobile devices, failing to optimise ads for mobile can be a costly oversight. Poor Mobile experience can lead to a high bounce rate and low conversions.
A: Ensure that all ads are mobile-friendly. This includes using responsive design, fastloading images, and concise, compelling messaging that works well on smaller screens.
6. Insufficient Budget Management
Mismanaging budgets is a common issue that can lead to overspending or underspending, both of which can negatively impact campaign performance and the overall ROI.
A: Set appropriate daily and lifetime budgets for your campaigns. Monitor spending closely and adjust as needed based on performance data.
7. Not Using Negative Keywords
In the context of search ads on platforms like Google, failing to use negative keywords can result in your ads appearing for irrelevant searches, wasting ad spend.
A: Regularly update your negative keyword list to filter out irrelevant traffic. This ensures your ads are shown only to users with a higher likelihood of converting.
8. Ignoring Data and Analytics
Disregarding performance data is a significant mistake that prevents businesses from optimising their campaigns. Become a numbers nerd!
A: Use analytics tools provided by social media platforms to track key metrics. Analyse this data to make informed decisions and adjustments to your campaigns.
9.
Failure to Optimise Landing Pages
Driving traffic to poorly designed or irrelevant landing pages can result in high bounce rates and low conversion rates.
Amass: Ensure your landing pages are optimised for conversions. This includes having a clear CTA, relevant content, fast load times, and a user-friendly design.
10.
Ignoring Ad Fatigue
Finally, running the same ads for too long can cause ad fatigue, leading to decreased engagement and performance.
A: Constantly rotate your ad creatives regularly to keep the audience engaged. Introduce fresh content periodically and test new formats to maintain interest. By avoiding these common mistakes, you can significantly enhance the effectiveness of paid advertising campaigns. Setting clear objectives, targeting the right audience, optimising ad content, and continuously analysing performance, businesses can achieve better results and higher returns on their advertising investments.
As always if you are struggling or need some guidance, email: James@amassdigital.co.uk. We are always here to help.
Amass
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SUSTAINABILITY REPORTING IS COMING DOWN THE TRACK –HOW READY IS YOUR BUSINESS?
Revd Dr. Tony Bradley, Senior Lecturer in Business Sustainability at Liverpool Hope Business School, discusses the growing importance of sustainability reporting and what the University is doing to support businesses in this area.
With the General Election now in the rear view mirror, we can prepare for how the green business agenda – which was so much part of the early campaigning – surfaces in the new Government’s actual priorities. But, politicians have recognised the significance of business’ engagement with environmental sustainability for at least two decades. Al Gore's seminal work, An Inconvenient Truth (2006), was a turning-point in highlighting the critical intersection between climate issues and economic matters. It marked the former Vice-President’s shift from being a ‘climatechange sceptic’, to becoming a full-on campaigner for the centrality of green issues being a, if not the, main economic focus. Since then, sustainability reporting has rapidly evolved from a niche concern to a central pillar of corporate strategy. With global competition intensifying and the desire for transparency increasing, the importance of environmental, social and governance (ESG) reporting cannot be overstated.
More recently, financial luminaries Michael Bloomberg and Mark Carney produced the Taskforce for Climate-related Financial Disclosure (2017). Over the next two years, major sustainability reporting legislation from across the globe will impact a huge number of businesses.
Indeed, in the Eurozone, 2024 has become the pivot year for the extension of sustainability reporting to more than 50,000 companies.
The first batch of European Sustainability Reporting Standards (ESRS) was agreed by the European Commission in August 2023. Alongside the Corporate Sustainability Reporting Directive (CSRD) we’re being propelled into a new era of accounting and
reporting on sustainability. And that doesn’t just mean in relation to environmental impacts, but, also, social and governance, and the purposeful values behind a business’ Articles of Association.
This is what we, at Liverpool Hope Business School, have coined ‘quadruple bottom-line accounting’, which is enshrined in our unique Business Sustainability Cycle.
Alongside the Corporate Sustainability Reporting Directive (CSRD) we’re being propelled into a new era of accounting and reporting on sustainability. And that doesn’t just mean in relation to environmental impacts, but, also, social and governance, and the purposeful values behind a business’ Articles of Association.
Together with global Sustainability Consultancy, Spectreco, we are looking to launch The Transition Academy to help businesses worldwide, as well as in Liverpool City Region, get ready for this new world of sustainability reporting and accounting. But, can’t SMEs avoid all the razzmatazz surrounding ESG, CSRD, IFRS (Integrated Financial Reporting Standards) and the ‘green new deal’?
Possibly, for now.
Many don’t want to. And, even if they do, the extension of this regulatory environment, from the large-scale corporate world, and from Europe to the UK, is coming down the track, over the next 4-5 years.
So, it is time to get ready.
Liverpool Hope Business School is keen to help our city-region’s businesses be at the forefront of sustainability reporting and accounting in the UK.
We’ll do so through an innovative actionresearch project funded by the British Academy and the Leverhulme Trust (BA/LT). This grant supports our SEARCH (Sustainable Economy Action Research Centre at Hope) Centre in mapping the uptake of guidance, education, and training on sustainability reporting by business professionals, owners, and managers here in Liverpool and in Cork, Ireland.
The first phase of this action research will involve completing a five-minute confidential survey on:
• What do you understand business sustainability to be about?
• What have you heard about microcredentials (small chunks of accredited learning on connected topics) for sustainability?
• What preparations are you making for mandatory sustainability reporting and accounting?
If you’d be prepared to complete the short, confidential survey, and/or would like to hear more about Liverpool Hope Business School’s Business Sustainability Cycle, The Transition Academy, and our approach to sustainability education and training, please email Dr Tony Bradley, at bradlet@hope.ac.uk, with the subject line: ‘Coming down the track’.
IS A LEASED LINE BETTER THAN BROADBAND FOR YOUR BUSINESS?
Cloud apps, file sharing, video conferencing, VOIP phone networks, even security systems are reliant on a strong internet connection.
And if you’re like the majority of business owners in a recent Business Broadband Hub survey, speed is one of, if not the, biggest factor when choosing a connection.
But, speed isn’t the only thing to consider when it comes to your internet, and this is when knowing the difference between broadband, and leased lines can be useful.
David Hagan, Director at BT Local Business Liverpool, Chester and North Wales explains in more detail.
What is broadband?
Broadband is your high-speed internet connection that most people buy for their home or business.
It uses different types of connections like WiFi and fibre to connect your business so you can send and receive emails, browse online and send or receive files.
So isn’t broadband what I need?
Broadband will help you get fast internet to your business so you can operate day-today. However, there are some downsides to using broadband in a business setting that can have a negative knock-on effect. Who are you sharing your connection with?
One of the main downsides of using broadband for businesses is that you share bandwidth with other users in the local cabinet.
This could be other businesses, but it could also be the family homes down the road streaming films and music while you’re trying to get work done.
During peak periods you can experience drops in performance because the network is under so much pressure.
Do you want to risk your important video conference buffering while giving a sales presentation or a file share failing to go through?
Even the fastest speeds can suffer during these peak times and you could end up with the internet equivalent of having a Ferrari in a traffic jam.
Broadband favours download speeds Most - if not all - broadband favours faster
download speeds over upload speeds. Which is great if you’re trying to quickly download a TV series.
It’s not so great if you’re trying to send large files to customers.
So why does anyone use broadband for business?
From a cost perspective, broadband is the more efficient choice because the installation only requires a connection between your business and the local cabinet.
What is a leased line?
A leased line is a private connection that only your business can use. It sends a connection directly to your business, rather than through the local cabinet.
Is that better for my business?
Yes, because a leased line provides a more consistent and reliable connection, and avoids fighting for bandwidth with other users.
This means that even during peak periods, your business has a private connection so you don’t have to worry about falls in speed or performance.
Along with the private connection, leased lines offer equal upload and download speeds, which is ideal for video conferencing, sending large data files or using a VOIP phone system.
Leased lines can also be more secure because only your business has access to the connection.
Plus, because leased lines are a dedicated connection for your business, they come with Service Level Agreements that
guarantee speeds, reliability and uptime, with dedicated support to fix any issues quickly.
This is compared to using broadband, when repairs are scheduled as early as possible, but not necessarily as quickly as you need. So which type of connection do I need?
Choosing between a leased line and broadband comes down to the specifics of your business, and it’s worth considering a few questions:
What do we use the internet for?
If you only use it for basic emails and browsing, then broadband could be enough. However if you send files, use video conferencing, have a VOIP system or rely on cloud apps, then a leased line can provide more reliable connections.
Are we heavily dependent on the internet to operate our business?
The majority of business systems now run on the internet. Whether it’s phone systems, security systems, payment systems, many of these require reliable internet to operate effectively.
Leased lines can provide reliable, consistent speeds and performance to ensure peak performance businesswide. Finally, what would the impact be on your business if the internet was to go down. If losing an internet connection would financially impact your business then you need it to be operational, and repaired quickly in the case of faults.
The SLAs attached to leased lines can ensure the speeds and uptimes you need.
You can contact the team at BT Local Business Liverpool, Chester and North Wales for a consultation to see which option would best suit your business. Email: LPoolChesterNWales@btlocalbusiness.co.uk or call: 01704 898 208
A SHINING ACHIEVEMENT:
HUGH BAIRD COLLEGE HONOURS OUTSTANDING STUDENTS AT THEIR ANNUAL AWARDS EVENING
Hugh Baird College recently celebrated its annual ‘Inspire and Shine’ Student Awards Evening, recognising the achievements and dedication of students across all areas of the College.
The event was headline sponsored by Truline, a construction and interior design company, with additional sponsorships from employer partners including Denholm Logistics Group, Peel Ports, MSP, Persimmon, Lovell, Cadgrange, Sterling Plastering, MJS Joinery, The Big Onion, JG Joinery, Stock Brickwork and Cannon Electrical.
Award winners, their guests, college governors, and staff were honoured to have Eithne Browne, a renowned stage, film, and TV actress, as the guest compere. Students received twelve Directorate awards and five special awards. Among them, Matthew Carroll won the Student of the Year award for the Directorate of Business Engagement. Matthew was recognised for his passion for the hospitality industry and his success in highprofile competitions like the Nestle Toque D’or and WorldSkills Hospitality.
The Excellence in Employability Skills Award 2024, sponsored by Peel Ports, was another highlight. Peel Ports provides
scholarships to Level 2 and Level 3 students at Hugh Baird College, preparing them for future careers in a vital sector of the economy. Demi Coakley, who returned to education after a period of ill health, won this award. Her lecturer, Carrie Kedian, praised her for excelling academically and supporting her peers, highlighting her positive attitude and resilience.
The evening concluded with the Principal’s Award of Excellence 2024, awarded to Maisie Price, a Sefton Sixth Form College A-level student. Nominated by her Personal Development Coach, Julie Bass, Maisie was celebrated for her hard work and dedication to caring for her brother with severe learning difficulties. Hugh Baird College Principal and Chief Executive, Rachael Hennigan, expressed her pride in the students, stating:
“I feel proud of our students, what they have become, and the amazing things they will go on to achieve. Their passion, grit, and relentless drive to achieve great things are truly inspiring. I wish them the very best for the future, whether going to university, progressing onto an apprenticeship, or gaining full employment within their chosen fields.”
APPRENTICESHIPS AT CITY OF LIVERPOOL COLLEGE NURTURING TALENT FOR BUSINESS GROWTH
As a leading provider of apprenticeships, the City of Liverpool College collaborates with employers across the City Region in industries such as construction, engineering, health, and hospitality to support workforce growth.
In a recent interview with Peter Sandman, Commercial Director at City of Liverpool College, he highlighted the benefits of apprenticeships, ongoing initiatives to engage employers, and strong industry partnerships.
Sandman emphasised, “Many businesses may not fully grasp the advantages of apprenticeships in developing new skills and creating a tailored workforce, or how they are funded. Our Apprenticeship Guide, available for download, educates employers on these benefits, whether through their apprenticeship levy or direct government funding.”
Offering over 30 industry-led apprenticeship standards, the college meets current and future employer needs in fields like construction, engineering, health, and pharmacy, cultivating a talent pipeline.
Noteworthy partnerships with industry leaders like Sodexo, Liverpool University Hospitals NHS Foundation Trust, and Marshall Thermoking provide apprentices with career opportunities and real-world learning experiences.
Colin Salmon, Director of Work Based Learning and STEM, highlighted key partnerships:
• With Marshall Fleet Solutions, the college recruits apprentices nationwide, benefiting from guest speakers and expert consultations.
• The Worcester Bosch Alliance supports gas and heating students with industry-standard workshops and updated knowledge.
• Collaborating with MCS ensures cuttingedge green technology skills in the curriculum.
Salmon noted, “Apprenticeships provide the opportunity to earn while learning and
gain practical, on-the-job training.”
“The City of Liverpool College leads the way in apprenticeship provision by working closely with employers to invest in individuals and develop long-term relationships that result in a strong talent pipeline.”
The college’s hands-on learning combined with technical training supports individuals from diverse backgrounds, ensuring success through support in areas like mathematics and English.
Through close collaboration with industry partners and diverse apprenticeship opportunities, the college shapes the city’s future workforce, addressing its skills needs For more information on apprenticeship options, visit https://business.liv-coll.ac.uk/ or email colcbusiness@liv-coll.ac.uk.
LCR MAYOR STEVE ROTHERAM
OUTLINES POST-ELECTION STRATEGIC
VISION TO BUSINESS COMMUNITY
Liverpool Chamber, Professional Liverpool and Liverpool Place Partnership were delighted to host a special event with Steve Rotheram, Mayor of the Liverpool City Region, to provide a strategic update on the plans of the Combined Authority, meet with members of the business community and answer their questions on a wide range of topics.
Positioning the General Election result as “a generational opportunity to work with the national government”, Mayor Rotheram shared his enthusiasm for the alignment of local and national political leadership under the same party for the first time since the 1970s.
Responding to questions from representatives of the Future Impact Board and from business representatives in the audience, the Mayor focussed upon several key themes affecting business and economic growth including:
• Maximising the opportunity of the Innovation Zone and Freeport to ensure Liverpool is an attractive destination for UK PLC.
• Maintaining the strength and vitality of the city’s tourism and culture offer, while stimulating other sectors of growth and opportunity to achieve greater balance.
• Boosting inward investment by building capacity, getting deals ‘over the line’ and maximising the LCR assets and ‘brand Liverpool’.
• Stimulating local skills improvement provision and graduate retention by meeting the business and economic needs of the Liverpool City Region through innovative curriculum delivery and lifelong learning support.
• Enabling the city region to become a ‘net exporter’ of green energy and innovation to contribute to the country’s net zero aspirations and boost the regional economy.
• Introducing planning reform to stimulate developments for mixed residential developments and lowering the barriers to home ownership and tackling rough sleeping and homelessness.
• Maximising transport infrastructure to better enable access to a talented workforce and movement of people and freight with – and within – the LCR.
• Improving health and mental health outcomes with focus provided by a new Combined Authority Cabinet Member for Health and a policy ambition to improve health outcomes to tackle worklessness and productivity shortages.
• Focussing upon innovation as a catalyst for economic growth and scaling up of businesses alongside start-up and highgrowth objectives.
• Ensuring the complementarity of Liverpool and Manchester’s wider economies can be fully realised into a stronger economic area to create an increasingly attractive area of development of business and investment.
Issuing a rallying cry to the 70 business representatives in the room, Mayor Rotheram reiterated the critical role of businesses to create the wealth and jobs within the region and encouraged them to contribute to a ‘Team Liverpool’ approach to making the city region one of the best places to start, develop and grow a business in the UK.
Voice of The Chamber:
Mayor Rotheram’s visit was perfectly timed, taking place on the first working day after the declaration of General Election results had resulted in a landslide victory for the Labour Party. The Mayor’s subsequent meeting was around the cabinet table at Number 10, demonstrating the importance and potential of the new relationship with government.
The enthusiasm and energy of the Mayor reflected a tangible opportunity for the city region to align its objectives and goals with that of the national Government. It is encouraging that the conversation with business has begun in earnest to ensure the best opportunity for a private-public sector partnership to be brokered beyond boards and committees.
The Mayor’s third term can be a platform to catalyse developments that have been stimulated into maturity, turning projects such as LCR Connect from a strategic piece of infrastructure into something tangibly beneficial for businesses currently or potentially located here in the city region.
Whilst the Mayor was keen to impart realism into the scale and speed of potential growth and improvement, there is a sense of optimism and freshness to the discourse that must now be aligned with the business base that exists here. The Chamber – along with the other business networks within the city, including Professional Liverpool and Liverpool Place Partnership – will ensure that the role of business is at the forefront of the city region’s aspirations for growth.
Voice of The Chamber: The Director’s View
Alison Lobb, managing partner of Morecrofts Solicitors and chair of Liverpool Chamber:
“The new government can stimulate the economy by investing in the one resource that is the engine of the economy - its people. The current apprentice system is confusing and should be reformed.
“We need to build more houses and reform the planning system to speed up the process, combined with action to improve public services, including training and healthcare. Genuine ‘levelling up’readdressing inequalities across the country to make the North an attractive place to live and work - can help to reassure incoming businesses that we have a strong, healthy local workforce.
“A credible government needs to achieve things rather than simply promise them. I would also urge improvements to the justice system, investing in Legal Aid to reduce the amount of ‘advice deserts’ that exist in some areas.”
Chris Waine, director at Hive Projects and deputy chair of Liverpool Chamber:
I would like to see further devolution given to Liverpool City Region, but aligned to UK strategic growth pillars such as Health & Life Sciences, R&D and strengthening ties with our University sector (which seems to be wavering), and professional services backing, especially in Finance and Legal.
“Health and social care is a major problem particularly in our city, where we have huge inequalities and up to 15 years lower life expectancy. Improvements can help to get people back into employment, and the Investment Zones and Health and Life Sciences ecosystem in our city region can be a leader on this, both locally and nationally.
“Housing is a clear issue. Government subsidy will be key to unlocking the issue, while planning reform is also important.”
Mel Cheung-Turner, founder of My Creative Thoughts:
“The next government should prioritise investment for education providers in the city, in particular for schools and colleges. Investment over the years has failed to keep pace with rising costs of providers, which has had a negative impact on learning for pupils and students alike.
“We need to invest in the future leaders of tomorrow and ensure young people in the LCR get the appropriate provision of key curriculum and pastoral
We asked a selection of Chamber directors about what the new government should prioritise in order to galvanise the UK and local economy and bring prosperity to people living, working and investing in the Liverpool City Region.
support, in schools and colleges to develop their skills and knowledge so we can retain that talent in the city.”
Sean Keyes, director at Sutcliffe:
“The worsening housing crisis needs to be solved promptly, something I promise to hold the next government to account for as both parties have made promises to build more houses. The country needs to build 300,000 homes a year as promised by both parties. This will be good for the economy and health of the nation and our environment in terms of net zero.
“That said, be it the mismanagement of the NHS or the lack of investment in social housing, these issues directly impact people’s quality of life. so I hope that the new government, rather than seeing these issues as a political hot potato to pass around aimlessly, takes them seriously and prioritises them for the good of the nation.”
Neil Willcox, director at Resman:
“Business people will be concerned to know that their investment plans and growth prospects are safe under Labour, and that they will not be excessively taxed or regulated. A clear message around this early on will be helpful.
“My industry is mostly focused around the US tech giants, so knowing that Starmer et al can develop good trade relations with their US counterparts (whoever that may be) will also be essential. There is a massive skills gap in tech, and any indications on how the government will be addressing this will be interesting.
“Finally, bringing some tangible meaning to ‘levelling up’ would be nice after probably a decade of rhetoric.”
Jessica Parry, partner at BCLP Law:
“Good quality, affordable housing is a key foundation for sustainable economic growth and the Liverpool City Region is being hampered by the acute housing crisis it currently faces. We need to have less reliance on the visitor economy and ensure the region is an attractive place for people to live and work, but we cannot achieve that without more homes.
“Any new planning system must provide greater certainty of outcomes to encourage development. In the meantime, the longawaited Renters Reform Bill should be revived.
“Renters reform must strike a fair balance between landlords and tenants.
In particular, court reforms must be implemented before “no fault evictions” are scrapped, so cases can be dealt with efficiently. Otherwise, the government risks discouraging landlords from the private rented sector, where demand already outstrips supply, driving up rents for the very renters the reforms aim to protect. That would be an own-goal, when we need the equivalent of a “Bellingham bicycle kick” to get the housing market back on target.”
The View from KQ…
Colin Sinclair, Chief Executive at Knowledge Quarter Liverpool and Sciontec:
“It is essential that the new government delivers a robust National Industrial Strategy, as promised, with devolution at its heart. This should focus not only on the areas where as a country we have our greatest strengths, such as health and life sciences, advanced manufacturing technologies, robotics, creative and digital, but also on the vital crosscutting infrastructure that underpins these potentially high-growth sectors and allows them to grow, such as skills, fibre and transport connectivity.
“Devolution must extend beyond simply giving regions greater powers over decision-making. It must include the main funding streams from organisations such as UKRI or Innovate UK, to ensure R&D funding also has a greater element of devolution.
“The government must also give new impetus to supporting scale-ups, as well as fostering startups. If we are to grow the economy we need to give start-ups and small businesses the confidence to take risks, after so much uncertainty.”
Colin Sinclair
THE MISSING MIDDLE IN MERSEYSIDE’S ECONOMY
It feels like there’s a lot missing. Secure prospects for the future. Proportionate action on the climate crisis. A sense that collaboration is more than a buzzword, and will really yield material rewards.
‘The economy’ is how we discuss such issues, and this frame has become so ubiquitous that the lenses within it are rarely examined. However, it turns out that the lenses that we - and economists - use are not up to the task. Something essential is missing.
So, what can we say about the economic lenses we currently have? Why do they conceal as much as they reveal? How could an entirely new lens effect change?
Our two familiar lenses can be described as ‘micro’ and ‘macro’. The micro lens is the business (or individual) in isolation: the balance sheet, the inventory, the operations manual. The macro lens is the national statistic: GDP, inflation, unemployment.
Although both have their place, they aren’t sufficient if we’re serious about restoring our hollowed out local economies. One is atomising, and the other is homogenising; neither are empowering.
There is a ‘missing middle’ lens on the economy, one which will give us a way to rebuild the markets, institutions, and communities in which we actually live our lives and effect change.
This ‘meso’ lens is network science, and it reveals to us the patterns, flows, and evolution of the economy. It tells us where trade is thriving and where it is stagnating, where there are hidden opportunities for investment, and whether we should be preparing for a storm from an unexpected quarter.
The raw material of science is data, and rapid digitisation - in particular, the widespread adoption of accounting software for issuing and managing invoices - offers an unprecedented opportunity. At present, this data is siloed: fragmented, disorganised, inaccessible, incompatible, and invisible. But by collecting and analysing it, we can - for the first time everstart to assemble the meso lens.
The image below shows a fragment of a local economy: about 30 businesses which have declared their debts to each other, and their wider trading partners. Even this tiny network reveals structures that would be invisible through either the micro or the macro lenses. The analysis of such networks will be most empowering when applied at city-region scales like Merseyside: small enough to be meaningfully ‘local’, big enough for serious impact. So that this doesn’t come across as largely academic, here are three examples of what these insights mean and the change they will catalyse.
1. For cash flow management:
The stressful everyday experience of explaining that ‘I can’t pay because I haven’t been paid’ frequently arises from a proliferation of gridlocks, queues, and bottlenecks in debt networks like the one above. This can be as simple as giving 30 day payment terms, but only receiving 15 days, and so - particularly within dense local trading networks - it’s not surprising that 50% of B2B invoices are paid late.
by Tom Woodroof Ph.D Co-founder of Local Loop Merseyside
These situations of fear, uncertainty, and debt cannot be sensibly resolved by one-off micro interventions, such as invoice factoring, or by top-down macro regulations such as payment practice reporting.
The meso lens means applying ‘clearing’ algorithms - adapted from long-standing use in the banking sector - that resolve network gridlocks, allowing debts to be paid on time and with minimal use of cash.
2. For investment:
Neither ‘the magic of the market’ or betting the farm on whole-sector initiatives will fill all the niches we need for the local economy to thrive as an ecosystem.
The meso lens means detecting, characterising, and de-risking ‘strategic gaps’ in the network, and boosting circularity within existing business clusters so that each £ can do multiple £s’ worth of work before leaking out.
3. For the local economy as a whole: The knock-on effects of individual insolvencies are currently impossible to account for, and national statistics won’t tell us when the next financial crisis is coming.
The meso lens means understanding and calculating systemic risk in local supply chains, and building tailored models to forecast the outcomes - intended and unintended - of the choices we make, and those we don’t.
These are just a few of the possibilities. In general, the meso lens offers scope for designing interventions that treat people and businesses neither as isolated atoms or a statistical lump.
These will be more appropriate, more collaborative, and more empowering, and thereby more effective in building the city region’s economy. The middle may be missing, but at least now we can see the work at hand.
This ‘meso’ lens is network science, and it reveals to us the patterns, flows, and evolution of the economy. It tells us where trade is thriving and where it is stagnating, where there are hidden opportunities for investment, and whether we should be preparing for a storm from an unexpected quarter.
RIVER CAPITAL FUELLING AMBITION IN THE NORTH WEST
At River Capital, we have a range of innovative debt products designed to support business growth, job creation, and regional prosperity. With a commitment to deploying capital where it’s needed most, we offer tailored financing solutions for businesses at various stages of development.
At the heart of River Capital’s offering is the £25,000 - £100,000 NPIF II Small Loans program. This initiative targets businesses that require a financial boost to take their operations to the next level. By providing accessible funding in this crucial range, River Capital is nurturing the entrepreneurial spirit that drives innovation across the North West.
For businesses with more substantial capital needs, the £18,000,000 North West Business Growth Loan Fund stands ready to
fuel expansion plans. This significant fund demonstrates River Capital’s confidence in the region’s economic potential and its commitment to supporting larger-scale growth initiatives with funding available up to £500,000.
Complementing these offerings is the Flexible Growth Fund, which provides funding up to £1,000,000. This versatile financial instrument is designed to address a wide range of business needs, from working capital requirements to major expansion projects. The flexibility built into this fund allows River Capital to respond quickly to
the diverse needs of the Liverpool business community.
What sets River Capital apart is not just the scale of our funding but our readiness to deploy capital swiftly and strategically. We understand that in today’s fast-paced business environment, timely access to finance can make the difference between seizing an opportunity and missing out. By focusing on business growth, job creation, and retention, we are playing a pivotal role in shaping the economic landscape of Liverpool and the North West. Our debt products are more than just financial instruments; they’re catalysts for regional prosperity, helping to build stronger, more resilient businesses that can compete on a national and global stage.
As Liverpool and the North West continues to emerge as a powerhouse of innovation and enterprise, River Capital stands ready to provide the financial capabilities that will fuel the ambition of the region’s success story.
DO ENVIRONMENTAL MANAGEMENT SYSTEMS ENHANCE ECO-INNOVATION AND ENVIRONMENTAL PERFORMANCE?
Professor Jordi Surroca, Chair in Strategic Management and Head of the Strategy, International Business and Entrepreneurship Subject Group
Eco-innovation, which is typically reflected in green patents, is an organisation’s capacity to generate technological knowledge and develop solutions to reduce environmental impact. Eco-innovators can do this by, for example, delivering new or improved products and services, or implementing processes, practices, and systems to save resources and reduce emissions.
Our recent research supports the expectation that green patents indeed reduce firms’ environmental footprint and our findings highlight the complex relationships among eco-innovation, environmental management systems (EMS) and environmental performance. However, our analyses show how the adoption of the ISO 14001 undermines, rather than boosts, the positive impact
of green innovations on environmental performance. These findings challenge the widely held view of EMS as platforms that allow new green technological knowledge to flourish and help develop solutions to improve corporate sustainability.
Our evidence reveals that EMS may act as an obstacle. A complementary qualitative analysis based on interviews with elite informants, such as EMS consultants and auditors, and senior managers supported the idea that EMS could act as a deterrent to achieving sustainability from ecoinnovation. Informants highlighted the rigidity and bureaucracy of standardised EMS as factors that can diminish the employees’ (and the firm’s) predisposition to build new green capabilities, with standardisation being perceived as a hassle, rather than a tool to enhance environmental performance.
Considering the research findings, firms in highly polluting industries need to promote flexibility in their green innovation processes to achieve better performance outcomes. Results also stress the need for standardsetting organisations to find the right
balance in the standardisation of practices when re-designing standards, such as ISO 14001. Standardisation should provide some degree of structure, whilst leaving room for the flexibility firms need to deploy dynamic capabilities, and achieve superior green performance.
For more information, head to the blog section on www.liverpool.ac.uk/management
Professor Jordi Surroca
Henry Silver Director – Wealth Planning at Investec Wealth & Investment (UK)
Saving for the future might not always be at the forefront of one’s mind, but it is one of the most crucial financial steps that can be taken. As the cost of living rises and traditional final salary pension schemes become less prevalent, taking control of your pension savings and understanding the impact of compounding on growth of assets is key to achieving your financial goals. To this end, there are some practical steps you can take to begin saving today.
Following the changes to auto-enrolment in April 2019, there are more individuals saving through pensions in the UK than ever before. In addition to saving towards retirement, from individual means, there are many benefits to saving through a pension:
- Tax relief on contributions: Most people will get pension relief on their pension payments. The amount of tax relief is dictated by the amount of income tax paid. A basic-rate taxpayer receives 20% tax relief on payments, a higher-rate taxpayer will get 40% and an additional-rate taxpayer will get 45%. In real terms, this means paying £100 into your pension plan could cost as little as £55.
- Tax efficient growth: Pension funds grow largely tax-free, which helps maximise growth. This is of increasing importance with the reduction in allowances for investments held outside of a pension wrapper. For example, the individual annual Capital Gains Tax exemption for 2024/25 tax year is £3,000, having been £12,300 in the 2022/23 tax year.
- Tax free cash: When it comes to accessing pension savings, a quarter of the pot can be accessed without paying tax. For those without the requisite protection, an upper limit of £268,275 (25% of the former lifetime allowance) is applied.
There is no universal rule to dictate how much should be saved in a pension pot at retirement. Personal circumstances and income requirements are integral to determining the level of funds needed. However, many people set their target at £1 million because of the income it is possible to take from a fund of this size.
BUILDING A £1 MILLION PENSION POT
The point at which savings into a pension fund are commenced has the greatest impact on the level of contributions required. We have calculated that a medium risk investor in their 20s would need to contribute £460 a month via salary sacrifice to accumulate £1 million (or £525 a month otherwise). Whereas an investor in their 40s would need to contribute over three times this figure. For these numbers,
we’ve assumed your pension fund continues to grow throughout your retirement at a rate of 3.8%, net of charges. Of course, this is not guaranteed, and a lower or higher return rate would result in different outcomes.
Saving via salary sacrifice increases the tax efficiency through further savings in National Insurance contributions.
The figures in the table above illustrate the gross contributionincluding the tax relief received from the government. Assumed annual growth rate of 3.8%.
The tables below show the actual cost to you, which will be lower: Contributions via salary sacrifice:
Contributions without salary sacrifice:
Conclusion
It is imperative that the funds are invested in a portfolio, aligned to an individual investor’s objectives. It may be that additional risk can be taken in the early years as a reflection of the long-term investment horizon. The asset allocation and risk level should be reviewed annually, ideally with a professional. This review will also highlight performance and charges, which may elicit change.
If you’d like personalised advice on how to build a £1 million pension pot, or would like to know if you are on track to enjoy the retirement you aspire to, please contact Henry Silver at henry.silver@investecwin.co.uk or call 0151 227 2030
Important information
The value of investments can go down as well as up and you may not get back the full amount invested. Your capital is at risk.
Tax treatment is dependent on individual circumstances. Information is provided in good faith and based on our understanding of current tax law and HMRC practice, which may be subject to change. This publication’s contents do not constitute a personal recommendation or advice. It is important to consult a professional adviser before taking any action.
PRESTIGIOUS AWARD FOR CLUB’S CHARITABLE ARM
Everton in the Community, the official charitable arm of Everton Football Club, and its long-term strategic partner, the Steve Morgan Foundation recently won the ‘Best Corporate Social Responsibility Scheme’ at this year’s prestigious Football Business Awards for its collaborative initiative, the ‘Steve Morgan Community Impact Model’.
EitC has been working with the Steve Morgan Foundation since 2020, delivering the Impact Model in Speke-Garston to protect young people from exploitation and inspire them to reach their full potential, and it is thanks to the success of the charity’s delivery in South Liverpool as to why the early intervention programmes were also rolled out across Liverpool L4 and South Sefton last July.
Reflecting on EitC’s significant impact in Speke-Garston alone, an independent report by socio-economic specialists, RealWorth found that for every £1 spent to deliver the Impact Model, £17.78 of social value was created for society. As a result, EitC has generated a remarkable £35.6million of total social value in the last three years from March 2020 to December 2023.
Additionally, EitC’s impact in Speke-Garston subsequently enabled the charity to secure additional multi-million-pound funding from the Steve Morgan Foundation to extend the Impact Model across L4 and South Sefton almost a year ago, with EitC having made a tangible difference to the lives of more than 27,000 young people in the key delivery areas across Liverpool City Region to date.
EitC also scooped up silver for the ‘Best Football Community Scheme’ at the Football Business Awards, with the charity supporting over 20,000 individuals a year through its 60+ programmes and initiatives.
The ‘Best CSR’ award highlights work carried out under the Steve Morgan Foundation focused areas of delivery. Steve Morgan is passionate about bringing positive change to the communities across Liverpool and changing lives for good.
The Club’s official charity would not have the impact that it does in the communities it serves without the support of its key strategic partners.
To find out more about how businesses and organisations can align their CSR efforts with EitC and make a tangible difference to the most in-need individuals across the city, email csr@evertonfc.com.
This strategic expansion reflects our unwavering dedication to sustainability, operational efficiency, and customer satisfaction.
BLOK N MESH LAUNCHES LOGISTICS DIVISION
Blok N Mesh is excited to announce its expansion into the logistics sector. This expansion is driven by our mission to create a customer-focused, efficient, and cost-effective transport solution across the UK and Europe. We are pleased to appoint Mike Spence as Logistics Director, bringing over 30 years of diverse experience in the transport industry.
Our vision is to improve customerfocused transport solutions by utilising our existing depot and manufacturing network and establishing strategic partnerships to explore new avenues for sustainable business growth. We understand the changing needs of our customers, and we are dedicated to operational excellence, innovation, and adapting to meet these needs.
We recognise the importance of delivering exceptional service within the logistics landscape,
and we are thrilled to set new standards for customer-oriented transport solutions across the UK and Europe. This strategic expansion reflects our unwavering dedication to sustainability, operational efficiency, and customer satisfaction.
Join us in celebrating this significant milestone as we embark on this journey to revolutionise the logistics industry with innovative, cost-effective, and environmentally-friendly solutions.
KEEPING SKIN SAFE THIS SUMMER
WHAT YOUR EMPLOYEES NEED TO KNOW
It’s estimated that in the UK alone, over 150,000 people are diagnosed with a form of UV exposure-related cancer every year.
While we all love a summertime tan, keeping our skin safe from harmful UV rays is one of the most important factors in preventing the risk of skin cancer. This is because when our skin receives too much ultraviolet radiation –typically from long-term sun exposure or use of tanning beds – this can damage the DNA in our skin cells, causing the cells to become cancerous. In fact, Cancer Research UK has even estimated that up to 90% of melanoma skin cancer cases could be prevented with better sun safety and avoiding tanning beds! Unfortunately, here in the UK, we have something of a well-earned reputation for poor suncare, with outdoor workers particularly at risk. With an estimated 1 in 3 outdoor employees neglecting to wear adequate sun protection at work, this summer is a great time to remind your workforce of the importance of taking care of our skin in the sun – here are some of Medicash’s top tips to pass along to your employees.
1. Try to wear protective clothing where possible, like a light, long-sleeved shirt
2. Wear a hat with a brim or flap that covers the ears and back of the neck
3. Use a high factor, quality sunscreen of at least SPF 15 on exposed skin, and remember to reapply every 2 hours
4. Try not to spend too much time in direct sunlight, and take regular breaks in shaded areas when possible
5. Stay hydrated when working outdoors in hot weather
6. Regularly check your skin for unusual skin spots or moles, particularly any spots that seem to change shape, size, or colour, start feeling itchy, or bleed.
And don’t forget, keeping track of skin spots and moles is easier than ever with the revolutionary tracking app SkinVision, available for free to all Medicash customers
Head to www.medicash.org/customerservice/skinvision to find out more about how we can help keep your employees skin-safe all year round.
Cancer Research UK has even estimated that up to 90% of melanoma skin cancer cases could be prevented with better sun safety and avoiding tanning beds!
SPEED THROUGH CUSTOMS
The beauty and power of horses and cars will always bind them together as unrivaled sources of excitement. At this time of the year, contenders in the motorsports and equestrian sectors request our assistance with the temporary export of race cars, horses, and equipment to compete in global events.
Across all sectors, our customers leverage ATA Carnets to clear merchandise, goods, and equipment through foreign customs easier and save on import-duties and -taxes on those temporary exports. Boomerang carnets® UK, with our partners, The Liverpool Chamber of Commerce (LCC), deliver the powerful benefits of ATA Carnets across all regions of the United Kingdom.
ATA Carnets have long been used for the temporary export of horses, but this season has seen a surge in horse carnets. Horses are temporarily exported for numerous reasons including international dressage, jumping, and cross-country competitions, as well as test/trials, sporting events, and riding excursions or holidays. ATA Carnets are
not only used for the horses but also for the expensive equipment needed for the sport. We’ve even had a prominent politician’s wife use a carnet for her favourite horse headed to the EU.
Luxury car companies, Aston Martin, Gordon Murray, Lamborghini, Lotus, McLaren, and TF Sport also use ATA Carnets to clear customs, save money, expand into new markets, and grow their businesses. One of our longstanding ATA Carnet customers, Dr. Ernest Nagamatsu, is a renowned vintage race car driver and owner of Old Yeller II, a legendary racing car built in 1959. Old Yeller II has raced in England at the Goodwood
Festival of Speed and Revival Meeting Races, Sussex Trophy Race, as well as motorsport competitions in New Zealand and Australia. Vehicles of all types are temporarily exported for races, rallies, expos, shows and parades all over the world.
Boomerang operates in the U.K. and U.S. This unique advantage, known as the Boomerang Benefit, is access to ATA Carnets through one company saving time and increasing efficiency.
To get started and learn more about the benefits of ATA Carnets, visit www.boomerangcarnets.co.uk or call 0808 189 3400.
Photo by 123RF
Photo by FindByPlate @ Unsplash
Photo by Larry White @ Pixabay
BUZZING ABOUT BEES AT ACC LIVERPOOL
On Monday 20th May, World Bee Day, a community of more than 140,000 honeybees were officially welcomed to the ACC Liverpool campus in two brand new beehives, each with its own queen bee. Supported by Wirral beekeepers Sunlight Bees, the beehives were installed in a newly planted wildflower meadow on the site.
The introduction of beehives and wildflowers to the site is an important development on ACC Liverpool’s sustainability journey. The initiative is a bid to increase the biodiversity on Liverpool’s event campus and showcases ACC Liverpool’s commitment to environmental sustainability. Habitats in urban areas that include wildflowers, grasses, and flowering plants attract insects and other invertebrates like butterflies, spiders, and millipedes, as well as birds and mammals. Bees pollinate our wild trees and wildflowers, which support other insects, and in turn support birds, bats, and other mammals by creating a bee-friendly
environment. It’s a small but significant step towards a greener future, where urban spaces and nature coexist harmoniously.
Eddie dos Santos, Director of Operations at ACC Liverpool said:
‘We know how important it is that we minimise the environmental impact of our operations to do our bit to tackle the climate crisis. The arrival of these beehives on site marks a key milestone in our sustainability journey. They have captured the imagination of our colleagues and we hope the public will be equally excited by the development. We’re grateful to Sunlight Bees for their advice and guidance and
‘We know how important it is that we minimise the environmental impact of our operations to do our bit to tackle the climate crisis. The arrival of these beehives on site marks a key milestone in our sustainability journey.
to our ever-supportive suppliers who have made the project happen.’
Members of the public can see the see beehives at the south end of the Exhibition Centre Liverpool and a live camera feed is being set up so that visitors can keep track of the comings and goings in the bee colony via ACC Liverpool’s website.
“This project wouldn’t have been possible without the kindness of our staff and suppliers. Our thanks go to Sunlight Bees, Kimpton, Sodexo Live!, Ultra Civils, Metro rod, ADC, North West MEWPS, AHS, AWS and Service Graphics.“
GLOBAL LAW FIRM TAYLOR WESSING JOINS LIVERPOOL CHAMBER OF COMMERCE
Taylor Wessing is excited to announce its partnership with Liverpool Chamber of Commerce. We are looking forward to evolving our relationship with the Chamber and its members and are thrilled at the prospect of continuing to integrate with local businesses in the region.
Taylor Wessing is a leading global law firm, who have been operating in Liverpool since 2018, based on the iconic Albert Dock. We are a full-service law firm who advise on complex and high-profile transactions within our four core sectors through which to provide legal advice: technology, media and communications, real estate, life sciences and private wealth.
Alongside our other UK offices, we chose to operate in Liverpool for several reasons. Our move aligns with the city’s unique character and cultural vibrancy, but also as its status as a hub for economic development and innovation, which present an ideal
landscape for Taylor Wessing to thrive. The real estate, life science and technology industries in the city are also a key draw for us, given our sector focus. The investment in these areas is creating abundant opportunities for businesses as well as legal services and we are thrilled to be part of such an exciting time in Liverpool’s history.
Alongside our other UK offices, we chose to operate in Liverpool for several reasons.
Our move aligns with the city’s unique character and cultural vibrancy, but also as its status as a hub for economic development and innovation.
We also partner with Evolving Mindset – a local mental health charity based in Prescot. We have fundraised over £10,000 and hosted several mental health workshops for TW staff. In 2022, Taylor Wessing sponsored the Turner Prize and its exhibition at the Tate Liverpool, which is an annual award presented to a talented British visual artist. We feel it’s important to contribute local initiatives such as these and to support prosperity for both businesses and individuals.
Our partnership with the Liverpool Chamber of Commerce marks a commitment to the development and success of the local business ecosystem. Particularly, we are looking forward to building relationships and meeting members of the Chamber through the #WellConnected sessions as well as other events throughout the year. This partnership emphasises our commitment to adding value beyond legal services and we are inspired by the prospect of being part of Liverpool’s vibrant business network.
VOICE OF BUSINESS: CITY DEVELOPMENTS KEY TO ECONOMIC GROWTH
Members of our Property & Construction Network enjoyed an audience with Nuala Gallagher, Corporate Director, City Development at Liverpool City Council. Here are some highlights from the event.
Progress to date
The commissioners’ intervention will soon end. This follows hard work across the council and, while there is still much work to do, the city is advancing in its improvement journey. Powers over property and development decisions have now transferred to the council’s new Director of Property, which the council hopes will accelerate matters. The planned Statutory Improvement Board will continue to provide a direct, hopefully positive, relationship with the government.
Regeneration
The latest Strategic Futures Advisory Panel report made recommendations around public sector reform and regeneration. This process should provide useful links into government and investment support from divisions such as DLUHC or Homes England. The council is exploring the introduction of a locally-led urban development company, with nine key sites identified for accelerated development - all differ in their make-up, so the focus is on making long-term decisions. An investment delivery plan, created with Deloitte and Plan-It, aims to identify a pipeline of opportunities and create an overall strategy for the city centre and beyond. Development partners will typically be sought for individual projects
Procurement
Within the SFAP recommendations is a clear need for enhanced procurement practices in any future work, with social value critical. The council now has a dedicated capital projects team, which can deliver a greater overview of projects and improved contract management.
There are intelligent ways to use S.106 and other mechanisms to achieve greater social value and ESG principles, encourage investment in local skills, or develop better local facilities.
The private sector takes the lead on these matters, but the council must ask questions about how schemes will benefit the city. Chamber members can work with the council to shape its procurement processes.
Strategic working
A number of strategies are being developed across planning, transport, housing and the economy. The council intends to weave
those separate threads together to create a single (slimmed-down) city growth strategic plan to focus on achieving ‘good growth’ for the long-term.
The council wants to work in partnership with landowners to unlock key sites. It intends to develop frameworks, rather than a formal masterplan, to get things moving, and there is also a keen focus on delivery. Collaborating with each of the neighbouring boroughs helps to amplify the quality of life available in the city region and encourage jobs and growth.
The council is supporting the Fabric District CIC to create Supplementary Planning Documents to enhance their own development ambitions and working alongside the University of Liverpool regarding the growth of their estate, with a focus on developing a diverse range of high quality student accommodation.
Stalled sites
It was suggested that ongoing lack of activity on stalled development sites undermines investor confidence, with appraisals reflecting a lack of value, even on smaller schemes.
The council acknowledges action is needed on stalled sites and this is progressing - it is complicated and some are subject to legal proceedings. A new role responsible for Small and Stalled Sites is being created to help smaller projects move forward by packaging them up and improving their viability.
Transport and infrastructure
The council is working with the Combined Authority on a range of issues, including how to create a modern development around Central Station. There are discussions around the physical improvement of Moorfields station and the longer-term impact of redeveloping the area. A similar conversation is taking place around the new Baltic station.
We have some excellent transport infrastructure, but a broader view is still needed to maximise opportunities, improve the approach to the city in some directions and support new developments, such as the north docks and Everton’s stadium. Improving transport infrastructure will help to catalyse more development and growth projects.
Taking the next step
A balance must be struck between an holistic, longer-term approach to change and immediate tactical moves to achieve ‘quick wins’.
There is a shared ambition for a stronger housing base across a mix of affordable, private for sale and PRS. In advance of the scheduled planning review, the council wants to hear from people with planned schemes.
The city is growing more than the national cities average, but boosting that further requires a model that gets people living and working properly. By highlighting our economic growth areas, we can also encourage people to stay, work and invest.
A number of strategies are being developed across planning, transport, housing and the economy. The council intends to weave those separate threads together to create a single (slimmed-down) city growth strategic plan to focus on achieving ‘good growth’ for the long-term.
THE EVOLVING PROCUREMENT
LANDSCAPE: PRIORITISING SUSTAINABILITY AND SOCIAL VALUE AT KIMPTON
As a provider of M&E projects, commercial fit-out and HVAC requirements for clients across the UK, we are seeing a clear shift taking place in procurement as companies and local government are understanding the benefits of values-led business along with the collective need to work with their supply chain to reach net zero.
Social Value weightings used to be typically 5-10% of the scoring matrix at best. Now what we’re seeing more and more regularly are social value and sustainability weightings in tenders of 20-30% where clients are asking their supply chain to support their values and help them reach their net zero goals.
The criteria varies depending on the values and goals of the customer. We’ve recently won contracts with vocational colleges where we had to demonstrate our commitment to apprenticeships. ACC Liverpool Group’s FM tender asked suppliers how they would “support the Live Events Industry at a grass roots level” and our partnership with Future Yard CIC, a local grass roots live music venue, where we maintain their heating, air-conditioning and electrical systems for free, is a direct result. Businesses also need to report their carbon emissions and they want to know their supply chain, who form their scope 3 emissions, can supply the metrics they will need. They also want to know that Kimpton is on a path to net zero too.
Many local authorities now set social value and sustainability targets as mandatory planning conditions. We’ve seen shared apprenticeship placements and local supply chain spend targets set through Section 106 planning conditions, alongside carbon targets.
The fundamental change, is that the big lenders on many of the large-scale Residential and Student Accommodation projects we work on, which can be upwards of £100m investments in total, now insist as part of their “ethical funding decisions” that the contractors they use train local people, use local labour and suppliers and create a long lasting positive legacy in the area too.
This shift to a values-led business model has huge potential benefits for local suppliers.
It makes it harder for the biggest, national players to swoop in at the lowest price, bring in a supply chain from outside the area on zero-hour contracts and disappear off as quickly as they appeared when their contract is complete.
A focus on ESG levels the playing field and everyone benefits. The local authorities
deliver a greater economic boost from development and an upskilled workforce. Contractors from outside the region are more likely to use local supply chain who are more easily able to deliver the KPIs set by the planners.
There’s still lots to do. For every excellent procurement exercise that puts ESG at its core, there’s an unscored tick-box effort that asks suppliers to “make their best endeavours” that isn’t worth the paper it’s written on. We need to press for better.
But, for local businesses, employing locally, providing good jobs, investing in training our young people and supporting local community schemes, this focus on ESG allows us to have more power and leverage in our own region. We can compete head on with national providers, deliver better value for clients and a positive legacy for the regions we’re working in.
Many local authorities now set social value and sustainability targets as mandatory planning conditions. We’ve seen shared apprenticeship placements and local supply chain spend targets set through Section 106 planning conditions, alongside carbon targets.
(L-R) Business Development Manager, Matt Breakwell, with Mika Haasler, Business Partnership and Development Manager at Future Yard, and Air Conditioning Project Engineer, Mike Jebb.
THREE WAYS BEING A
CAN IMPROVE YOUR BUSINESS
by Chamber member K2 Architects
In today’s business landscape, companies are increasingly expected to demonstrate a commitment to social and environmental responsibility. One of the most effective ways to showcase this commitment is by becoming a certified B Corporation™ (B Corp). Here are three ways that it has enhanced our business:
Enhanced Brand Reputation and Customer Loyalty
Aligning your values with your clients is crucial for successful outcomes and repeat business. At K2 Architects, we aim to deliver work that positively impacts communities socially and environmentally. Restructuring our practice to adopt a B Corp-aligned approach has sharpened our focus and led to significant financial and qualitative improvements in our pipeline. When we compare our current pipeline with what it looked like five years ago, we can clearly see the comprehensive benefits of adopting a B Corp-aligned approach and how it has significantly enhanced our financial performance, project quality, and overall value:
• Greater Financial Success: Our annual revenues in 2024 are 2.5x higher.
• Better Quality Projects: The proportion of revenues from projects prioritising quality over cost has increased from 33% to 67%.
• More Publicly Funded Work: The share of revenues from publicly funded projects has grown from 37% to 67%.
• More Repeat Clients: Previously, 80% of revenues came from 38% of our clients; now it comes from just 30%.
• More Awards: We have doubled the number of industry awards our practice has won, from five to ten.
Attracting and Retaining Top Talent
B Corp certification helps attract employees motivated by more than just financial incentives. Today, the younger generation of employees seek workplaces aligned with their sustainability and social
responsibility values. The construction sector often struggles with a negative image, but the B Corp approach has helped us challenge that perception.
A diverse workforce brings a well-rounded perspective to the challenges of delivering architecture in the 21st century. At K2 Architects, 50% of our workforce are now women, one-third are from ethnically diverse backgrounds, and another third are thriving with disabilities. We’ve created and invested in an inclusive environment focused on personal development and a culture of excellence. Most of our team members are engaged in self-improvement through professional qualifications or social value initiatives they care about.
How does this affect the bottom line? Our employees are more emotionally invested in brand K2 and are rewarded for their hard work. The result is an increase in individual productivity, which has risen by 47%. As an employer, I couldn’t ask for more from them
Boosting Resilience
B Lab, the nonprofit organisation behind B Corp certification, suggests that one notable advantage of B Corps is the resilience they provide during periods of economic instability.
There is widely cited evidence that B Corps had a 63% higher likelihood of surviving the 2008 recession than companies without the certification. The survival rate for B Corps is above 90%, while the average company survival rate is around 70%.
For K2 Architects, business success has enabled us to invest in technology, training, and better ways of doing things, which builds resilience.
A Final Thought
For us, being a B Corp has become a mindset and journey towards a better way of working. It has aligned us with a community that shares our outlook on life and has been instrumental in unlocking new and better opportunities despite the challenging economic climate of recent years. It has improved our business metrics and enriched our workplace culture, making K2 Architects a more rewarding and reliable client partner.
However, the greatest reward is that alignment with B Corp has helped us become a happier and more fulfilled organisation.
50% of our workforce are now women, one-third are from ethnically diverse backgrounds, and another third are thriving with disabilities. We’ve created and invested in an inclusive environment focused on personal development and a culture of excellence.
Members of the K2 team
Support your business to grow with an LJMU apprentice
I GAIN AN EMPLOYEE WITH ACADEMIC QUALIFICATIONS AND PRACTICAL SKILLS
I DEVELOP YOUR WORKFORCE I IMPROVE PRODUCTIVITY I RETAIN GOOD STAFF
Degree apprenticeships at LJMU cover a range of sectors, including policing, healthcare, civil engineering, chartered surveying and business management. Visit our website to see the full list.
BOOK AN APPOINTMENT
to find out how you can make the most of the degree apprenticeship levy or take advantage of a 95% government-funded discount.
OUTSTANDING behaviours and attitudes in our degree apprentices
*Ofsted 2023
WORK-BASED LEARNING WITH LIVERPOOL JOHN MOORES UNIVERSITY
Degree apprenticeships at Liverpool
John Moores University (LJMU) provide a route into work-based learning that benefits both students and employers.
The programmes enable apprentices to achieve a full degree while developing practical skills in the workplace. Employers benefit from sponsoring an apprentice by gaining a highly-skilled employee with both the academic qualifications and the relevant knowledge shaped by their on-thejob experience.
LJMU has been delivering degree apprenticeships since 2016 and currently has more than 1,200 students working across a range of sectors, including policing, healthcare, civil engineering, chartered surveying and business management.
The university is now expanding its provision following the award of significant new funding from the Office for Students.
The successful bid will enable LJMU to work with new and existing partners and stakeholders to develop new standards to meet the local skills need.
What our apprentices say
Rachel Newman studies Scale-Up Business Leadership at LJMU and works for Liverpool firm, Open Awards. She said: “My time here at LJMU has been absolutely outstanding. The tutors are so supportive, they provide one-on-one support and the learning days are so exciting.
“The best thing about it is they make the programme so practical and worthwhile for you to know your role and your job. You take the elements of your academic learning and put them into practice in the workplace.”
Tracy Banks, a community assessor with Sefton Council, is studying a degree apprenticeship in BA (Hons) Social Work: “I never considered going back to education as a mature student but my manager encouraged me to apply for it. Doing this degree apprenticeship and becoming a social worker opens a lot of doors and presents me with a lot more opportunities.
“I’m a much better practitioner now because of coming to university. I’ve got theory and law and a much broader understanding of the subject. I’m just better all round as a person and as a practitioner.”
‘A perfect blend of academic knowledge and practical experience’
Brandon Heald (pictured) is an assistant surveyor at Markhams and studies at LJMU
on the BSc (Hons) Quantity Surveying programme: “My typical work week is incredibly varied and it keeps me on my toes. I feel like this hands-on experience is invaluable because it allows me to see the practical side of construction and the flexibility of my role means that no two weeks are the same.
“You get that trade off of gaining real world experience and earning while you learn which is really invaluable. The degree apprenticeship programme at LJMU has been a really, really rewarding experience for me. It provides the perfect blend of academic knowledge and practical experience. I can’t recommend it enough. It is fantastic.”
Ofsted praise
LJMU’s degree apprenticeship programmes earned glowing praise from Ofsted following its first inspection in 2023.
In a highly positive report, Ofsted found the provision to be good overall and outstanding for the behaviours and attitudes demonstrated by our apprentices.
Sam Badu studies on the MSc (Hons) Advanced Clinical Practice course and said:
“The course has been really good for me, with the opportunity to work full time and also study alongside it.
“For my role as an advanced clinical practitioner it is always
good to be in practice and also to be able to study and to embody all of the pillars of advanced practice - education, leadership and research. Being an apprentice is great because it combines theory and practice and so I get the opportunity to develop practical skills and be able to back them up with academic knowledge.”
Get the best people for your business
Working with LJMU and sponsoring a degree apprentice makes sense for your organisation.
You’ll gain a highly-skilled employee with both the academic qualifications and the relevant practical skills that will enhance your workforce. By working for your organisation, a degree apprentice will develop an in-depth understanding of the sector and, by studying part-time at LJMU, they’ll bring a fresh perspective and up-todate knowledge to their job.
Find out more about how your business could benefit by visiting www.ljmu.ac.uk/ study/degree-apprenticeships
“The degree apprenticeship programme at LJMU has been a really, really rewarding experience for me. It provides the perfect blend of academic knowledge and practical experience.”
Brandon Heald
FIRST-CLASS TRAVELLERS
ON TRANSPENNINE ROUTE
TO ENJOY NEW MENU
TransPennine Express First-Class customers can now tuck into a tasty new menu while travelling between the North West of England and Scotland.
The new catering service, called West Coast Kitchen, serves up tasty dishes and snacks from across the train operator’s network on services between Liverpool / Manchester, Lancashire, Cumbria and Scotland.
TPE has worked alongside Rail Gourmet UK, to develop the menu and has recruited and trained 30 extra staff to be part of the new culinary experience.
The new menu is included in TPE’s ticket price for First-Class customers, while Standard-Class customers buy drinks and snacks from the Express Café menu onboard.
From a Scottish Highland breakfast feast, which includes Lorne sausage and The Farmer’s Son black pudding, to jerk chicken, basmati rice with mango salsa and pea, mint, and asparagus risotto – there is something for everyone to enjoy on-board.
And for those still hungry, sausage and vegan sausage rolls baked by Pie Demand in Carlisle are just some of the lighter options available.
Alcoholic drinks will be on offer 11am after including Leeds-based Northern Monk’s Faith Hazy Pale Ale, a selection of delicious wines, as well as tasty tipples from Edinburgh Gin.
Soft drinks include traditional Scottish IrnBru, as well as Farrer’s tea and coffee from the Lake District.
A delicious full roast is also available on Sundays, complete with pork stuffing, mashed potatoes, carrots, green beans and gravy.
Two menus will swap every week, meaning regular commuters will be able to enjoy a variety of food.
Kathryn O’Brien, Customer Experience & Transformation Director at TransPennine Express, said: “We are really excited to bring this new menu to our customers.”
The train operator has now doubled its hosts onboard its West Coast Anglo-Scot services, meaning there is one host dedicated to the First-Class carriage and another to Standard Class.
For more information and to see the new menu visit: www.tpexpress.co.uk/travelling-with-us/onboard-facilities/food-and-drink
From a Scottish Highland breakfast feast, which includes Lorne sausage and The Farmer’s Son black pudding, to jerk chicken, basmati rice with mango salsa and pea, mint, and asparagus risotto –there is something for everyone to enjoy on-board.
Food is served in sustainable bamboo bowls with wooden cutlery and hot drinks are served in plastic-free cups
YKIDS: TWO DECADES OF IMPACT AND INSPIRATION
Ykids began as a group of friends delivering children’s work at large Christian Conferences in 1988, and for many years, delivered church weekends, training and holiday clubs for churches and conferences up and down the UK. In 1998 we took on the name ‘Ykids’, after the sociology term Y generation – the children of generation X.
In 2002, Claire, our founder moved to Liverpool and became a community worker, falling in love with Bootle and its people, she began small projects with Ykids in her spare time.
Motivated by her Christian faith, a passion for the inner city, and a challenging childhood of her own, Claire felt called to support children and young people facing the harshest challenges of deprivation and those with fewest opportunities, and to give them a platform from which they could flourish despite their circumstances, for young people to feel secure, to know that they were loved, have positive role models and trusted adults in their lives.
In 2004 she stepped down from her community role and, with a part time salary, one volunteer and a huge vision she set Ykids up as a charity, working to bring hope and transformation to Bootle through its young people.
Ykids works across the Mersey region delivering projects and events but our community focus is in Bootle.
Ykids set down roots in Bootle in 2002. Historically an area that thrived with many industries because of the docks and with a strong community even if people were not amongst the most wealthy. However, decline in the 60’s which has continued for decades meant that Bootle has become one of the poorest communities in the UK with some areas ranking in the highest 1% in the multiple indices for deprivation.
Over the last 20 years, many have caught the vision to see the lives of young people and our whole community change, and we would not be here today if it were not for the dedication, skills and commitment of hundreds of volunteers and workers who have given so much of themselves.
Thousands of lives have been positively impacted by the work of Ykids, and we continue on our mission to enable young people to reach their full potential, break stereotypes and live full, productive and happy lives.
Bootle has seen a 17% increase in child poverty over the past five years, with 1 in 6 under-16s living in poverty. Poverty has a pervasive impact on children’s physical and mental well-being, aspirations & life prospects. Life expectancy is 10 years less here than the national average & 20 years less than affluent areas. A high proportion of children have special educational needs, behavioural problems & mental health issues. It is significantly concerning that Child & Adolescent Mental Health Service (CAMHS) can only handle severe cases, leaving those with warning signs of poor mental health unattended. With CAMHS overburdened, we face a tsunami of demand & more challenging young people referred to us. Ykids’ success is a testament to the unwavering support from partners, funders, volunteers, and the community. Here’s to another 20 years of making a difference!
www.ykids.co.uk
4Wings Northwest CIC www.4wings.co.uk
Beautiful New Beginnings CIC www.beautifulnewbeginnings.co.uk
Big Condo Training Academy CIC www.bigcondoacademycic.co.uk
Big Help Project www.bighelpproject.com
Blackburne House www.blackburnehouse.co.uk
Bluecoat Limited www.thebluecoat.org.uk
Central Liverpool Credit Union www.centralcu.co.uk
Claire House www.clairehouse.org.uk
Crisis Skylight www.crisis.org.uk
Diversity Role Models www.diversityrolemodels.org
Elevate www.elevate-ebp.co.uk
Expect Limited www.expect-excellence.org
Everton in the Community www.evertoninthecommunity.org
Freshfields Animal Rescue www.freshfields.org.uk
Future Yard CIC www.futureyard.org
Inspire Train Grow CIC www.inspiretraingrow.co.uk
International Cotton Association Ltd (ICA) www.ica-ltd.org
Leadership Through Sport and Business www.leadershipthroughsport.org
Liverpool Biennial of Contemporary Art www.biennial.com
Liverpool Heart and Chest Hospital Charity www.lhchcharity.org.uk
Liverpool Heartbeat www.liverpoolheartbeat.co.uk
Liverpool Law Society www.liverpoollawsociety.org.uk
National Museums Liverpool www.liverpoolmuseums.org.uk
Natural Breaks Ltd www.naturalbreaks.co.uk
NDNA Liverpool Network www.ndna.org.uk
No Limits Recovery Services www.nolimitsrecovery.co.uk
Nugent www.wearenugent.org
Open Door Charity www.opendoorcharity.com
Ronald McDonald House Charities UK www.rmhc.org.uk
Royal College of Physicians www.rcplondon.ac.uk
Royal Court Liverpool Ltd www.royalcourtliverpool.co.uk
Salvation Army www.salvationarmy.org.uk/ liverpool-walton
Sean’s Place www.seansplace.org.uk
Sefton Women’s and Children’s Aid www.swaca.com
South Liverpool Homes www.southliverpoolhomes.co.uk
Southport Flower Show and Victoria Park Events www.southportflowershow.co.uk
Split Perspectivz CIC www.splitperspectivz.com
Street League www.streetleague.co.uk
Team Oasis www.teamoasis.co.uk
The Brain Charity www.thebraincharity.org.uk
The Chartered Institute of Building www.ciob.org
The Liverpool Institute for Performing Arts www.lipa.ac.uk
The Reader www.thereader.org.uk
The Whitechapel Centre www.whitechapelcentre.co.uk
The Women’s Organisation www.thewomensorganisation.org.uk
Tom Harrison House www.tomharrisonhouse.org.uk
Tom’s Trust www.tomstrust.org.uk
Vibe UK
www.vibeuk.org
We Are With You Liverpool www.wearewithyou.org.uk/localhubs/liverpool
Wirral Hospice St John’s www.wirralhospice.org
Ykids
www.Ykids.co.uk
Young Persons Advisory Service www.ypas.org.uk
Zoe’s Place Baby Hospice www.zoes-place.org.uk/locations/ liverpool-hospice
Take on a T Level industry placement student from Wirral Met College.
WHAT ARE T LEVELS?
T Levels are a new qualification for students aged 16 to 19 in England who’ve finished GCSEs.
They're an alternative to A levels and apprenticeships, giving young people the technical and practical skills needed to be an asset in the workplace. T Levels combine classroom learning with a substantial industry placement of a minimum of 45 days.
DESIGNED WITH EMPLOYERS, FOR EMPLOYERS
T Levels have been designed in collaboration with hundreds of employers to address skills shortages and deliver the skills businesses need. Wirral Met College will support you at every stage so you can focus on getting the most out of your placement student.
THE BENEFITS FOR YOUR BUSINESS
EARLY ACCESS TO THE BRIGHTEST TALENT
Build a talent pipeline for junior positions, apprenticeships and internships.
TRAIN A YOUNG PERSON WITH THE SKILLS YOUR BUSINESS NEEDS
HELP TO SHAPE THE FUTURE OF YOUR INDUSTRY
OPPORTUNITIES
Give your existing staff the opportunity to gain management and mentoring skills.
Wirral Met College currently offers T Levels in the areas of :
ONSITE CONSTRUCTION - CARPENTRY & JOINERY
EDUCATION & CHILDCARE - EARLY YEARS EDUCATOR
DIGITAL PRODUCTION, DESIGN & DEVELOPMENT
BUILDING SERVICES ENGINEERING FOR CONSTRUCTION
ENGINEERING, MANUFACTURING PROCESSING & CONTROL
HEALTH
DESIGN AND DEVELOPMENT FOR ENGINEERING & MANUFACTURING
MEDIA, BROADCAST AND PRODUCTION
UPCOMING EVENTS 2024
Join colleagues, members and friends at our Chamber events for fantastic networking opportunities and an insight into what’s happening in the Liverpool City Region…
#WellConnected
Our main monthly informal networking event, usually on the first Friday of every month.
Chamber Social
Evening social events to network with the hospitality, legal, retail, charity and young professional sectors in an informal environment.
Charity Business Network
Charity Business Network in partnership with Liverpool BID Company is a network to create pathways for third sector organisations to connect with businesses across various sectors and explore the immense benefits that corporate partnerships can bring to your business, the charity sector, and the wider community.
Property and Construction Network
These network sessions are focused on discussing issues and developing insights within the property and construction sector.
International Events
Our international events are held throughout the year covering a range of topics from within the international arena, including the International Trade Club.
#WellConnected North and South
Well Connected North and South aims to bring North/South based businesses and professionals together over informal networking. Our aim is to offer more localised, targeted support to our new and existing members.
Future Impact Network
The Future Impact Network is a partnership between Future Impact Board and Liverpool Chamber. The network is made up of a cohort of young professionals across multiple sectors, business sizes and backgrounds that help the Future Impact Board achieve its mission of truly representing the perspective of young professionals in the Liverpool City Region.
School Business Network
In partnership with Liverpool City Council, the School Business Network enables business and education representatives to connect to stimulate mutual opportunities, discuss challenges and share insight with businesses and schools looking to work with one another.
Flagship events
Members will receive discounted tickets for our annual flagship events, including our Chamber Day at the Races and Innovation in Business Awards.
Business Leadership Events
These events include roundtable discussions, Annual General Meeting, Business Policy Committee/Expert Panels and conferences.
SHORTLIST ANNOUNCED FOR LIVERPOOL CHAMBER’S INNOVATION IN BUSINESS AWARDS
Liverpool Chamber has announced the shortlisted candidates for this year’s Innovation in Business Awards, in association with Lexus Liverpool.
More than 140 nominations were received across 15 separate categories and the final shortlist will now go forward to a glittering awards ceremony at St George’s Hall on Thursday 24 October, where 500 guests will be in attendance.
Organisations from a broad range of sectors are represented in this year’s shortlist, including engineering, chemistry, renewable energy, logistics, hospitality and professional services.
A full shortlist of nominees can be found to the right
Paul Cherpeau, Chief Executive of Liverpool Chamber, said: “The quality and variety of nominations this year has been nothing short of exceptional. We have organisations as diverse as chromatographers and capital investors, and everything in between, which reflects the depth of enterprise across the Liverpool City Region.
“The Innovation in Business Awards aim to recognise and reward those businesses who go about things in an innovative way, whether that’s through the use of new technology, identifying new markets for growth, adapting their product or service, or training their people in a new, innovative skill set.
“We very much look forward to announcing the winners on an unforgettable night at St George’s Hall in October.”
Lexus Liverpool is the headline sponsor of the Innovation in Business Awards 2024, while fellow event sponsors include MSP Global, Wild Thang, ACC Liverpool, Liverpool Hope University, Kimpton, MICT, National Museums Liverpool, BT Local Business, Oriel Studios and Help to Grow at the University of Liverpool Management School.
“The Innovation in Business Awards aim to recognise and reward those businesses who go about things in an innovative way, whether that’s through the use of new technology, identifying new markets for growth, adapting their product or service, or training their people in a new, innovative skill set.”
The 2024 Awards Nominees
Social Impact Award
• Sutcliffe
• Liverpool John Lennon Airport
• Nugent
• Asset Lifecycle Solutions
• Taylor Wessing
• NORD
Sustainable Business of the Year Award
• Warwick North West
• Eco Homes
• Kimpton
• Asset Lifecycle Solutions
• DigitalXRAID
• Wild Thang
International Business of the Year Award
• Blends Flavours and Colours
• RS Clare and Co Ltd
• Northern Retail Group Ltd
• Trinity Logistics
• Greyhound Chromatography
Talent Development Award
• Kimpton
• Joanne Finnerty Recruitment
• Alan Johnston Partnership Ltd (AJP), Springpod and University of Liverpool
• Liverpool John Moores University
• Greyhound Chromatography
• University of Liverpool –Design your Future
Young Person of the Year Award
• Lucky Ali - Lucky’s Café+
• Grace Roberts - Kimpton
• Jake Wilson - Oriel Studios
• Jack Pleavin - Pleavin Power Ltd
• James Barber - Jamescape
• Ant PolanowskiDecent Donuts
Customer Excellence Award
• Novotel Liverpool Paddington Village
• Sciontec
• Fazenda
• Oriel Studios
• Clockwise
• Liverpool John Lennon Airport
New Business of the Year Award
• Novotel Liverpool Paddington Village
• Asset Lifecyle Solutions
• Barruko Limited
• Helen Gowar Marketing
• Approach IQ
• Risk Consultancy Global
• Amass Digital Community Impact Award
• Lucky’s Café+
• Everton in the Community
• The Brain Charity
• KQ Liverpool
• Elevate Education Business Partnership
• The Anfield Wrap
Experience Provider of the Year Award
• Strawberry Field
• Liverpool Empire Theatre
• The Jockey Club
• Southport Flower Show +
• Victoria Park Events
• Royal Liver 360
Skills Provider of the Year Award
• SB Skills Solutions
• The City of Liverpool College
• The Learning Foundry
• Realise Training
• Liverpool Hope University
- Faculty of Unique + Special Projects
• UniCourse
Innovative Product or Service Award
• Blakmint
• DigitalXRAID
• River Capital
• Tectores Ltd
• Approach IQ
• Leafyard
Innovation in Health and Wellbeing Award
• Health@Work (Medicash)
• Everton in the Community
• Smokefree Liverpool
• The Family Transition Company
• Open Door Charity
• Wild Thang Leadership Innovation Award
• Jo Henney - Nugent
• Jonathon Clark - GDPR Defender
• Matt Breakwell - Kimpton
• Dr Becky Jones - Phillips -
• Liverpool School of Tropical Medicine
• Greg Johnson - Warwick North West
• Elaine BowkerThe City of Liverpool College
• Mark BorzomatoRiver Capital
Business of the Year Award (over 30)
• Paramount Digital
• Warwick North West
• Kimpton
• Liverpool John Lennon Airport
• Arriva Merseyside
• Wild Thang
• Sterling Plastering Ltd
Business of the Year Award (under 30)
• Joanne Finnerty Recruitment
• Oriel Studios
• Quirky Digital
• Connect Internet Solutions
• MICT
• Privilege HR
• Pleavin Power Limited
For information about the Innovation in Business Awards, visit www.liverpoolchamber.org.uk or email events@liverpoolchamber.org.uk.
Votes for the awards can be cast here https://www.surveymonkey.com/r/W5BZSVV
WithYou, a national drug, alcohol and mental health charity celebrates national volunteers week with the relaunch of their successful volunteering scheme in Liverpool
Drug and alcohol treatment charity, WithYou, marked national volunteers week in June with local celebrations and by relaunching their volunteering scheme. Volunteers are an integral part of WithYou and are central to increasing the impact of their work across the organisation in all that they do for their clients.
WithYou’s volunteers extend their reach within the communities they support, creating a strong local presence and helping to promote visible recovery in Liverpool. WithYou welcome volunteers with lived experience of challenges around drugs, alcohol and mental health and who can use their story to support clients going through similar experiences. WithYou also welcome people with no lived experience of challenges around drugs and alcohol, but people who have a passion for helping others and keen to learn new skills. WithYou volunteers support people to make positive changes to their lives and cover a range of roles, including:
WithYou in Liverpool have achieved micro-elimination through a test, treat and repeat scheme. Micro-elimination is defined as:
• Working directly with clients and families to provide additional support
• Assisting with administration duties
• Group support and encouraging clients to engage with and participate in recovery groups and activities
Alison Fleet, Community and Engagement Coordinator who manages the volunteers at WithYou in Liverpool, says: “I have had the pleasure of supporting and training some wonderful volunteers, watching them develop and gain confidence as well as enhancing their skills and experience when with us. I meet lots of interesting people in the community and at events.
“I feel very lucky in my role, I have seen volunteers gain employment with us over the years and at one stage, there was 6% off our workforce that came from the volunteer programme, which is amazing. I also had one of my previous volunteers progress in roles to a Service Manager’s role. This is all credit to them and their passion and dedication. It’s a pleasure to be a part of this service.
“I started my career in drug services in 2001, and progressed from a substance misuse worker to a team leader. I then applied for the Volunteer Coordinator role at WithYou 16 years ago and wouldn’t change my role for anything. I once read that ‘if you do something you love, you never work a day in your life’ and this is very true for me and my role.”
To celebrate national volunteers week and thank the current volunteers for their dedication and commitment, the team were invited to a jazz afternoon at Sefton Park’s Palm House, where they enjoyed an afternoon of music, food and great company.
Alison continues:
“For volunteers week, I wanted to organise activities and events for our volunteers to enjoy and reflect on their hard work. The group enjoyed our afternoon together at Sefton Park Palm House and the atmosphere was fantastic.”
For more information about volunteering and WithYou in Liverpool, visit www.wearewithyou.org.uk
WithYou are currently recruiting more volunteers for services across the country, including Liverpool. WithYou are looking for volunteers to lend their time and skills to make a profound difference to people’s lives and gain invaluable experience to the inner workings of drug, alcohol and mental health services.
Ben Reynolds, Head of Volunteering and Client Engagement at WithYou says:
“Our volunteers play an important part in helping us to improve the experience for clients and visitors within our services, supporting alongside our staff to deliver positive outcomes for people’s health and wellbeing in Liverpool.
“Through a variety of different roles our volunteers help to extend our reach within the communities we support, creating a strong local presence in Liverpool and help promote visible recovery. We aim to recruit even more volunteers to support our clients in a variety of impactful ways.
Volunteers are a valued part of our WithYou family and we are hugely grateful that they choose to share their experience, skills and expertise with us. With their continued support we are excited by the opportunities ahead in Liverpool, especially for connecting with and supporting our local communities.”
For more information about volunteering and WithYou in Liverpool, visit wearewithyou.org.uk
Staff Directory
The Chamber team are here to provide dedicated support for business members of the Liverpool Chamber. The below directory provides a list of contacts for all the Chamber team, get in touch today!
Paul Cherpeau Chief Executive Paul.Cherpeau@liverpoolchamber.org.uk
Jon Cranston Director of Finance & Operations Jon.Cranston@liverpoolchamber.org.uk
Lizzie Johnson Head of Commercial Services Lizzie.Johnson@liverpoolchamber.org.uk
Connect Support Thrive.
Elena Enciso Head of International Trade Elena.Enciso@liverpoolchamber.org.uk
Our region has a proud history of world leading innovation and groundbreaking inventions dating back hundreds of years. Today, more new ideas are being brought to life as a result of a unique source of business support.
The Business & Intellectual Property Centre (BIPC) Liverpool helps hundreds of people every month who are trying to get a business off the ground, growing a company or wanting to solve a business problem. A wide range of valuable services are available at no cost to aspiring and existing entrepreneurs. These are designed to give people practical and accessible help in all sorts of areas.
Intellectual Property (IP) is relevant to all early stage and established business. Every founder needs to know how to protect their ideas, register their domain and company names properly and look after their assets. BIPC staff are trained in this area and work with specialist IP lawyers who can provide expertise on patents, trademarks, registered designs, licenses and contracts for example.
Geraldine Fuller of BIPC Liverpool says, “Harnessing innovation is vital to our economy and society as a whole. Nurturing entrepreneurs and providing people from all walks of life with the highest quality support to enable viable, quality ideas to fly is at the heart of our purpose and drive. All the team share a genuine passion for helping people succeed in business.”
The national network of Business & Intellectual Property Centres (BIPCs) is led by the British Library in London. Liverpool has established a reputation as one of the best performing in the country.
People contact the team in person or remotely seven days a week. Requests for help can include specific problem solving and advice or signposting to trusted partners who can provide advice on
There is a rich programme of high quality online and physical events designed to help people improve their business know-how, connect with others and develop skills.
finance, company formation, becoming a sole trader, marketing, taking on staff as well as business planning and sales. There is a rich programme of high quality online and physical events designed to help people improve their business know-how, connect with others and develop skills. BIPC events have become increasingly popular. Networking events are usually packed with people keen to be part of the growing BIPC Community.
A recent rooftop networking morning with Federation of Small Businesses was a great success. Phil Adams, CEO of Professional Liverpool was welcomed as guest speaker alongside Mark Bryan who gave everyone a fascinating insight into the value of FSB membership. Phil McCabe of the FSB did a superb job chairing a lively panel discussion which saw Phil Adams joined by angel investor/entrepreneur and founder of Talk on to Walk on Michelle Walters, George Wright of LCR Finance Hub and Tim Barnes from the Centre of Entrepreneurs. Sue Chambers of River Capital gave a very useful overview of Powerhouse funding
whilst Gavin Sherratt officially announced the launch of his new business, GoodShip during the proceedings. Social Media Marketing continues to be a massively popular topic. Ste Devaney’s second session at Everton Football Club was again fully booked with five-star feedback. Peter the Speaker a former Dragons’ Den winner delivered an event called ‘Pitch Perfect’ which was another hit with a spellbound audience captivated for nearly four hours. BIPC resources include powerful databases containing industry information and market trends to allow people to conduct research and due diligence. There is no charge and a lot of data and information can be produced without the need to visit the library in person.
The Entrepreneur in Residence Clinic takes place weekly in Central Library. Former Lord Mayor Gary Millar FLJMU is the BIPCs official Entrepreneur in Residence. This drop-in service has proved a lifeline for many.
The latest BIPC economic impact report. ‘Democratising Entrepreneurship 2.0’ highlights over 2900 businesses supported and states that BIPC Liverpool helped create over 1000 new enterprises over the last three years. Liverpool’s figures showed that 62% of those who have benefitted from BIPC services were women, 27% were from a minority ethnic community and 54% were from deprived areas.
Follow BIPC Liverpool City Region on Eventbrite to book on events. For more information email libraries.enquiries@liverpool.gov.uk or call 0151 233 5825
SELF-CHARGING HYBRID
Model shown is LBX Original Edition £40,175 including Special Metallic Paint at £0. Prices correct at time of being published. Official fuel consumption figures in mpg (1/100km): 60.1 to 65.7. Combined CO2 (g/km) 102 to 110. Hybrid electric vehicle. Figures obtained using a combination of battery power and fuel. Figures are provided for comparability purposes; only
and/or equivalent all-electric range figures with other cars tested to the same technical procedures. These figures may not reflect real
