Inspire Jan 25 by Benham Publishing Limited

inspire.66

Marking 100 years in style

Centenary dinner to celebrate enduring relationships, continuous development and shared progress

Inspirational Leader

Anthony Downs, Estate Director of Hatfield Park, talks about how he endeavours to be an inspirational leader and why looking ahead to the future is key to protecting history.

Spotlight Focus

Welwyn Hatfield stands as a beacon of innovation, business growth and rich history.

Patron Focus

Professor Mairi Watson, deputy vice chancellor at the University of Hertfordshire talks about her plans to make the university “truly exceptional” and how Hertfordshire Chamber of Commerce is in full support.

The business magazine of Hertfordshire Chamber of Commerce

H e a l t h y m e n u s a n d n e w D D R r a t e s a t R o t h a m s t e d C o n f e r e n c e C e n t r e

Start 2025 on a high at Rothamsted Conference Centre, with new deliciously healthy and sustainable menus and new Day Delegate Rates.

With the focus on delegate wellbeing, we are situated in beautiful natural surroundings, providing fresh, local food, with a range of vegetarian and vegan options as standard.

Hertfordshire Chamber of Commerce members can save 10% on room hire at our Conference Centre by booking and hosting their event before 31st March 2025 Quote "HERTSCC10" when booking

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It is always inspiring to witness the innovation and resilience that define our local enterprises, and I encourage all businesses to participate and celebrate their successes.

As we embark on 2025, it is with great excitement and optimism that I welcome you to the first edition of Inspire for the year. This publication serves as a vital platform for celebrating the achievements, ambitions and innovation of businesses across Hertfordshire, and I am thrilled to kick off what promises to be an extraordinary year for our thriving community.

The year ahead is brimming with opportunities and milestones, including the much-anticipated Inspiring Hertfordshire Awards. These awards shine a spotlight on the remarkable businesses and individuals who are making a difference in our region, showcasing their contributions to economic growth, sustainability and social impact. It is always inspiring to witness the innovation and resilience that define our local enterprises, and I encourage all businesses to participate and celebrate their successes.

Equally significant is our Women in Leadership Conference, an event close to my heart. This conference will once again bring together trailblazing leaders and change-makers to discuss the challenges and opportunities facing women in today’s business landscape. By fostering dialogue and celebrating role models, we aim to empower the next generation of leaders while continuing to champion inclusivity and diversity in every sector.

As always, our Chamber is here to support you. Whether through networking opportunities, training programmes, or our advocacy efforts, we remain committed to helping Hertfordshire’s businesses thrive. I invite you to make the most of your Chamber membership in the year ahead and to join us at the many events and initiatives we have planned.

Here’s to a successful, inspiring, and collaborative 2025. Together, let us continue building a vibrant future for Hertfordshire.

See you all soon

Editorial and General Enquiries

Hertfordshire Chamber of Commerce

York House, Salisbury Square, Old Hatfield, Herts, AL9 5AD

Tel: 01707 502180 enquiries@hertschamber.com www.hertschamber.com

Published January 2025 © Benham Publishing and Hertfordshire Chamber of

Donna Schultz CEO

Hertfordshire Chamber of Commerce

Main Feature

Marking 100 years in style

Long-standing members gather for centenary dinner to celebrate ‘enduring relationships, continuous development and shared progress’

The curtain came down on an incredible centenary year for the Hertfordshire Chamber with a black-tie dinner for patrons and long-standing members.

Lord and Lady Salisbury were special guests at the event hosted at The Old Palace, Hatfield Park.

Attendees, including the Lord-Lieutenant of Hertfordshire

Robert Voss CBE CStJ, the High Sheriff of Hertfordshire Annie Brewster, Colonel Leona Barr-Jones DL VR and representatives from companies that have long supported the Chamber, were entertained on arrival with music from Vanessa Hastings.

In his opening speech, Chamber Chairman Jeremy Bishop spoke about the importance of taking a long-term view, an appropriate theme given the 100 years of the Chamber.

He said: “Whether in business, life or personal decisions, balancing our short, medium and long-term plans can make the difference between fleeting success and lasting impact.

“In business, it’s easy to be caught up in the immediate. But as we all know, businesses that are truly resilient are the ones that look beyond the horizon.

“Our Chamber is a perfect example of this principle in action. For over 100 years, we’ve been more than just a network of businesses. We’ve been a community that values enduring relationships, continuous development and shared progress. And it’s because of that long-term vision that we continue to stand strong today.”

Claire Austin, Managing Director of Austins Family Funeral Directors, Philip Goodmaker, Finance Director of PJ Pipe and Valve Co Ltd, and Stephen Unwin, Managing Director of RW Unwin and Co Ltd – all long-standing members of the Chamber – spoke to guests about their experiences.

Chamber CEO Donna Schultz thanked everyone for their commitment and dedication to the business community.

“It fills me with immense pride to represent such a fantastic Chamber. We are a Chamber that has consistently strived to deliver excellence in everything we do across Hertfordshire.

“We have seen our impact grow, we have seen our membership expand, and we have seen how businesses in this county are working together to create opportunities for each other.

“Hertfordshire truly is the County of Opportunity. And it is heartening to see so many businesses, large and small, supporting one another and helping to drive the local economy forward.

“But it’s not just about business – it’s about community. Hertfordshire is filled with people and organisations who care. And it’s so uplifting to see how many of our businesses are also supporting the hundreds of charities that make a difference in our communities.

“Together, we have accomplished so much, and together, we will continue to build an even stronger, more prosperous future for Hertfordshire.”

Hertfordshire truly is the County of Opportunity. And it is heartening to see so many businesses, large and small, supporting one another and helping to drive the local economy forward.

Main Feature

Let’s build the next 100 years together

Chamber CEO Donna

Schultz reflects on a memorable 2024 and looks forward to the promise of more opportunities in 2025

Last year was a truly momentous one for the Hertfordshire Chamber of Commerce as we marked our centenary – a milestone that filled us with immense pride and determination for what lies ahead.

Reflecting on 100 years of steadfast support for Hertfordshire’s business community, we honoured the past while turning our focus squarely toward the future. The centenary was not just a celebration of what we’ve achieved; it was a springboard for the innovation and collaboration that will define the decades to come.

I extend my deepest gratitude to everyone who contributed to making 2024 extraordinary. From our dedicated members and local businesses to partners and supporters, your enthusiasm was the bedrock of our celebrations. A special thanks goes to my remarkable team, whose commitment was the driving force behind a year of achievement and ambition. The completion of our 12 monthly ‘100’ challenges exemplifies the creativity, teamwork and resilience that fuel our vision for the future.

Yet, as we celebrate, we also ask: where do we go from here? As we step into 2025 and beyond, our mission to support and champion Hertfordshire’s business community takes on renewed urgency. In a world of economic flux and evolving challenges, our role as a trusted partner is more critical than ever.

Our strategy is focused on three pillars: resilience, innovation and inclusivity. Businesses today face an ever-changing landscape, influenced by technological advancements, global shifts and pressing environmental imperatives. These challenges demand adaptability, and the Chamber is committed to equipping its members with the tools they need to thrive. Through tailored resources, industry-wide connections and policy advocacy, we will empower businesses to embrace transformation and seize opportunities.

Looking forward, the Chamber will place a particular emphasis on:

• Harnessing innovation: We aim to position Hertfordshire as a leader in leveraging technology and creativity. By fostering a culture of innovation, we can unlock growth across sectors and future-proof our businesses.

• Building resilience: The future brings unpredictability, but we are prepared to guide businesses through uncertain times with practical support and expert insight, ensuring they remain robust and competitive.

• Promoting inclusivity: Diversity is a strength, and we are committed to creating an environment where businesses of all sizes and backgrounds can succeed. By championing inclusivity, we amplify the collective potential of our community.

The Hertfordshire Chamber of Commerce recognises that our community’s strength lies in collaboration. We will continue to nurture partnerships that amplify our collective impact, ensuring Hertfordshire remains a vibrant, prosperous place to live and work.

As we move forward, our commitment to our members is unwavering. Founded 100 years ago to advocate for the business community, our mission is as vital today as it was then. We are here to listen, support and act in your best interests. Together, we will embrace the opportunities ahead and navigate the challenges with confidence.

Closing the chapter on our centenary, I am filled with optimism. The resilience, creativity and camaraderie that define Hertfordshire’s business community are the compass guiding our next steps. Thank you for your continued trust and support.

Here’s to shaping a future that is as remarkable as our past.

Building the leaders of the future

New centre will help close skills gap in construction sector as Government plans to create 1.5 million new homes

A new multi-million-pound Construction Centre to help tackle skills shortages in Hertfordshire has been officially opened with MP Daisy Cooper cutting the ribbon to the state-of-art teaching facilities.

The ambitious Oaklands College project is a 3,000m² new build, making it the UK’s newest teaching centre for all of the construction trades. The centre includes workshops for practical learning for the plumbing, electrical and renewables installation trades, a construction lab, a VR learning suite and general teaching and IT classrooms.

The new building will significantly enhance the student experience and is aimed at improving the quality of training and skills that the college students have available to them.

Cutting-edge sustainability practices and performance have been at the heart of this new building, including the installation of air source heat pumps and

solar PV panels. The centre is also one of the first projects in the UK to use bricks made from fully recycled materials.

The MP applauded the college’s efforts to train up students with the skills for the future of construction. She said: “We desperately need to have a construction workforce that is built for the next 10, 15 years, and I really hope that this opening will be at the heart of that.”

The college worked with RG Carter Construction, DLA Architecture and Fusion Project Management to create this impressive new building, and the official launch of the centre was attended by other local colleges and companies, such as Morgan Sindall and RDT Architects, that work with Oaklands to provide work placement for its T Level students.

Principal and CEO Andrew Slade thanked RG Carter Construction for creating an adaptable space. “The building has been designed to make sure we can change rooms to reflect the needs of the industry and make sure we achieve that longevity for this building. And that’s vital because with technology moving at such a pace, we need to be able to adapt our space for future plumbers, electricians and engineers.”

Claire Dolan, Deputy Principal Strategy, Partnership and Business Development, Oaklands College, said: “It is great to get the building open officially and see it teeming with dedicated students who are enjoying the new space.

“We are so grateful to all of the businesses that are supporting our students at the College, offering placement and work experience.

However, our T Level students need 300 hours of work placement over two years to complete their qualification and we really need more construction businesses in Hertfordshire to support us with this.

“Helping our students learn on the job while they are getting the best education in one of the newest college facilities in the country will create the most qualified employees of the future.

“As the Government embarks on an ambitious plan to build 1.5 million new homes over the next five years, we need to partner with construction businesses to ensure that we continue to play a key role in this, as a centre of learning excellence for the construction industry, helping young people to harness the emerging technology and tools of the industry for the future, and develop the world-class skills they need for the UK to blaze a trail in this sector.”

As a result of the new Construction Centre, Oaklands has also been picked as one of only six colleges nationwide to partner with the Construction Industry Training Board (CITB) and the Home Builders Federation (NBF) in their ‘Partner a College’ project.

This initiative sees further education colleges that have been identified as having an excellent construction department being invited to get involved with some exciting and prestigious construction projects, giving them a fantastic insight into the industry in action. Oaklands College students will be attached to housebuilders in the South-east area, with those companies yet to be announced.

LEGAL MATTERS

Preventing Sexual Harassment in the Workplace

Richard Gvero explains the changes introduced when the Worker Protection (Amendment to Equality Act 2010) Act 2023 came into force in October 2024.

AQWhat is the new duty on employers?

This Act introduced a new positive duty on employers to take reasonable steps to prevent sexual harassment of their employees in the workplace.

Q What types of sexual harassment does the Act cover?

ASexual harassment can be both physical and verbal. It includes a wide range of behaviour such as sexual comments or jokes, suggestive looks or advances as well as physical actions such as touching, hugging or kissing.

The new duty applies only to sexual harassment taking place in the course of employment and not to harassment on the grounds of other protected characteristics. The duty is anticipatory and ongoing, so employers need to take steps to prevent sexual harassment occurring in the first place and then take further measures to prevent it happening again if it has occurred.

Q What reasonable steps do employers need to take?

AWhat will be a reasonable step will vary depending on the size of the employer and their resources, working environment and specific workplace risks. To determine whether a step is reasonable, an employer will need to consider whether a particular step or an alternative is more effective, the time, cost and disruption involved with taking a particular step and whether or not any steps have already been effective. This duty will require ongoing monitoring to ensure employers remain compliant with the law.

As there are no minimum standards that the employer has to meet we will have to wait until there are tribunal cases before we can fully understand what the duty will encompass and what steps will be considered reasonable.

The Equality and Human Rights Commission (EHRC) has also published technical guidance on sexual harassment and a new guide for employers to follow: Employer 8 Step Guide: Preventing Sexual Harassment at Work.

The guide sets out eight steps which should be implemented by an employer to prevent sexual harassment in the workplace as follows:

1. Develop an effective anti-harassment policy

2. Engage with staff, for example through discussion and surveys

3. Assess risk and take steps to reduce workplace harassment

4. Implement a reporting system to report concerns

5. Put in place training

6. Act immediately when a harassment complaint is received

7. Take steps to prevent third party harassment

8. Monitor and evaluate the effectiveness of preventative steps put in place.

Q What are the consequences of breaching the Act?

AThe Act gives employment tribunals the power to uplift compensation by up to 25% if there has been a breach of the duty. Additionally, the EHRC has enforcement powers.

Q What do employers need to do now?

AIn order to be compliant within the new Act, employers should review their internal policies and procedures, including their anti-harassment policy, and urgently put in place internal mechanisms to deal with any complaints of sexual harassment.

Our team is passionate about creating carefully tailored events crafted to your own individual requirements.

‘If we get it right, people can be really proud of where they live and work’

Anthony

Downs, Estate Director of Hatfield Park, talks to Sarah Dale

about how he endeavours to be an

Inspirational Leader

and why looking ahead to the future is key to protecting history.

Anthony Downs has worked at Gascoyne Estates for almost 25 years in a variety of roles across its three estates, before taking the helm as Estate Director at Hatfield Park in 2019.

Gascoyne has three historic estates in Hertfordshire, central London and Dorset. Hatfield Park, in Hertfordshire, is home to a diverse mix of businesses, residential property, farming, forestry and environmental activities, hospitality, retail and leisure. The centrepiece to the portfolio at Hatfield includes the historically significant Hatfield House and the Old Palace, Gardens and Parklands.

Whilst set against a historic backdrop, Anthony and the estate management team are always looking forward and are working on multiple and varied projects, investing significant sums in Hatfield, for the longterm sustainability of the estate and the wider community.

“A large historic portfolio needs constant, loving attention and has to be maintained for future generations to enjoy,” says Anthony.

“In addition to maintaining historic assets we are very much on a journey with regenerative agriculture, improving the quality of our soils, increasing biodiversity and improving natural habitats. Farming and forestry like all businesses need investment. Investment also includes training for our workforce and providing placement opportunities for horticultural and estate management students.

“Building and maintaining a vision requires careful planning, execution and of course, time and money. As a business we always seek to work against a minimum of a 10-year plan.”

One of the larger projects presently underway is delivery of a 340-housing development on the south side of Welwyn Garden City, which will also provide a new cricket club, community facilities and open space. Nearby in Old Hatfield works are also underway to regenerate Salisbury Square, a development of retail, residential and commercial property.

Sustainability is central to the vision for Hatfield Park and Anthony says Gascoyne would “rather do it once and do it properly than take a short term or piecemeal approach”.

“With our property, our philosophy is to take the best of the old and sympathetically maintain historic features such that our property is fit for purpose and will stand the test of time,” he says.

“Quality is important. If you’re renting a home, it must not only be warm and efficient but attractive and aspirational. We want people to come to Hertfordshire – and Hatfield in particular – and see it as more than bricks and mortar but rather as a home. Whether a commercial or residential tenant of Hatfield Park, you can enjoy excellent transport links to London yet enjoy access to Hatfield Park and its unrivalled natural environment. This is about more than simply renting a house or workplace, it’s a lifestyle.”

Having a clear vision is integral to Anthony’s style of leadership.

“I strongly believe that a leader should hold and maintain a clear vision - being the champion of that vision is very much my role,” he says.

“I’m fundamentally a positive person and I enjoy solving problems and bringing people together. I aim to bring a strong sense of coaching and mentoring to my role. I may be the person leading Hatfield Park, but I can only do that effectively by having a very good team behind me. I’ve been lucky to work with some amazing people over the years. You need trust, respect and general decency. Establish a clear set of values and behave in a consistent fashion.

“For those starting out in leadership roles, I would advise them to set clear objectives, be consistent and authentic, and be honest about what your strengths and weaknesses are, and those of your team. Be prepared to ask for help where necessary and build a team you can trust. It is not about having a cosy club but having an honest feedback culture and a willingness or ability to have difficult conversations.”

The recent Budget, alongside an increasing number of regulations, is causing “more drag” for businesses.

“Businesses are having to working ever harder to make money,” he says.

“Profit should not be a dirty word. Without profit, you simply wouldn’t have a business. Gascoyne are a long-established business and for the past five years, we have ploughed back our profits to invest for the future and build both social and economic value.”

Hatfield Park sponsors Hertfordshire Chamber of Commerce’s Inspiring Hertfordshire Awards and has done so for several years.

“We joined Hertfordshire Chamber because we are a well-established, historic business and consider ourselves very much part of the Hertfordshire community. In that regard, the Chamber and Gascoyne Estates have many similarities” says Anthony.

We joined Hertfordshire Chamber because we are a wellestablished, historic business and consider ourselves very much part of the Hertfordshire community. In that regard, the Chamber and Gascoyne Estates have many similarities.

“One of the greatest benefits of being Chamber members are the insights and relationships you gain. It provides an opportunity to speak to people you would not normally meet and opportunities to collaborate. It is always good to talk to likeminded businesses to compare notes.

“Geography is such that Hertfordshire has huge opportunities with appropriate foresight, leadership and collaboration. Components for future success and prosperity must include a clear vision, good digital infrastructure, attractive homes and better transport links to compete with other areas in the UK and the world. If we get it right, people can be really proud of where they live and work and be part of something much bigger.”

Essential funds raised to ease winter homelessness

New Hope, a Watford-based charity that supports people who are experiencing homelessness in the town, was overwhelmed by the amazing support of people during the festive season.

Homelessness is especially damaging over the winter when temperatures regularly drop to zero or below so New Hope’s Haven drop-in service is often a lifeline for people without a safe place to stay each night.

Every morning, people arrive for a hearty breakfast, hot shower and support to connect them with a safe place to stay. Last year, New Hope’s Christmas Appeal, Home For Christmas, raised essential funds to provide this crucial support.

Until March, the Haven is also hosting Watford’s Winter Shelter, a collaboration between New Hope and Watford Borough Council, providing an extra 15 beds each night.

Matthew Heasman, New Hope CEO, said: “Winter is full of risk for people rough sleeping. We are thankful that New Hope, with the support of our local council, is able to give shelter and sanctuary in their time of need. We are so encouraged by the support of our friends across Watford who have given, and continue to do so, to support this valuable endeavour.”

Alongside the generous donations received for the Christmas appeal, New Hope was so grateful to have received carefully chosen gifts for the people and families supported, and the wealth of volunteers who had already helped in Christmas fundraising, those who supported the Winter Shelter each night, and those who prepared and served meals over the Christmas week.

Elected Mayor of Watford, Peter Taylor, said: “New Hope is a fantastic local charity that has been making a huge difference for those facing rough sleeping in Watford since 1990. Their dedication to providing essential support and hope is vital during the challenging winter months.

“New Hope’s Christmas Appeal offers everyone a chance to support the lifechanging work they do. Through their

work in prevention, intervention and outreach, New Hope provide a lifeline for those who need it most.

“A huge thank you to the staff and volunteers at New Hope for their tireless efforts in supporting people in need. Together we can end rough sleeping in Watford.”

Celebrations at the double for funeral directors

A funeral directors with branches across Hertfordshire and Bedfordshire is preparing to celebrate its 150th anniversary in 2025.

Neville Funerals, part of the Neville Trust Group of Companies, will mark this momentous occasion with a series of activities planned to commemorate its long-standing legacy.

This milestone follows another significant celebration for the company. Last year, Neville Funerals marked 10 years of serving the community of Woburn Sands, a location with its own rich history.

Originally opened as the Maypole Beerhouse in 1867, the company’s premises later housed various businesses, including fabric and

furniture shops and a drum and percussion specialist, before being acquired by Neville Funerals in 2014. Following extensive renovations by the company’s construction and joinery teams, the Woburn Sands branch officially opened as Neville Funerals’ seventh funeral home in the region.

Over the past decade, Neville Funerals has become an integral part of the Woburn Sands community, supporting local events such as Christmas fairs and tree festivals. The branch has also provided sponsorship and raffle prizes to help these initiatives thrive.

Among its proudest contributions is its partnership with Helping Hands Woburn Sands, a service that assists adults needing support to live independently.

Neville Funerals has played an active

role in promoting this vital service, acting as a post office and managing the service’s cash and records.

In 2021, the Woburn Sands branch introduced the Talking Elephants bereavement support service, offering a safe space for those coping with loss. This initiative reflects Neville Funerals’ commitment to providing compassionate, community-focused services.

To celebrate its 10th anniversary, the branch hosted a Macmillan coffee morning, returning to its roots with an event that brought the community together. Visitors enjoyed a vibrant atmosphere complete with balloons, banners, face painting and colouring activities. The event raised nearly £300 for the Macmillan charity.

Spotlight Focus

Historic haven for business and people

Nestled in Hertfordshire, Welwyn Hatfield stands as a beacon of innovation, business growth and rich history

With two distinct towns at its core – Welwyn Garden City and Hatfield – the borough of Welwyn Hatfield has attracted attention for its unique blend of past and future. Businesses, residents and visitors alike are drawn to the area’s balance of heritage, modern development and unmatched connectivity.

Welwyn Garden City is a town unlike any other, being the world’s second-ever garden city. Founded by Ebenezer Howard when he was almost 70 in 1920, it was built with the ambition of creating a perfect marriage of city and countryside. A young French/ Canadian architect called Louis de Soisson was the new garden city’s consultant architect.

After marking its centenary five years ago, Welwyn Garden City continues to thrive as a prime example of thoughtful urban planning. Its well-laid-out streets, green spaces and beautiful floral displays reflect Howard’s original vision of harmony between industrial productivity and a serene living environment. The town’s centre remains the heart of the community, with key attractions such as John Lewis drawing visitors from across the region. Modern enhancements to public spaces, such as the remodelling of Anniversary Gardens, have made Welwyn Garden City more accessible and vibrant for residents and businesses alike. Campus West, the town’s cultural hub, further supports this lively atmosphere by hosting films, shows and community activities.

In contrast to Welwyn Garden City’s planned origins, Hatfield’s roots stretch back centuries. The town is perhaps most famous for Hatfield House, a magnificent Jacobean estate completed in 1611. Built by Robert Cecil, 1st Earl of Salisbury and chief advisor to King James I, the Grade I-listed mansion stands as one of England’s finest examples of Jacobean architecture.

Its grounds – including the Great Park and the Old Palace where Elizabeth I spent much of her childhood – attract over 100,000 visitors annually.

While steeped in history, Hatfield has successfully evolved into a key economic hub. The University of Hertfordshire, located in Hatfield, is a world-class educational institution hosting over 24,000 students and 2,500 staff. Combined with the Royal Veterinary College just a few miles south, the area is a magnet for knowledge and innovation.

With history as its foundation, Welwyn Hatfield has flourished into a modern business powerhouse. The borough is home to nearly 5,000 businesses, a figure that has grown by 28 per cent over the past decade, a testament to its thriving economy.

At the forefront of Welwyn Hatfield’s economic strength is Hatfield Business Park, a high-quality site of regional importance. Originally developed on the grounds of the decommissioned Hatfield Aerodrome, over 13,000 people now work at the Business Park. Its strategic location – just 21 miles north of

London and close to major transport routes –has made it attractive to a diverse range of industries.

From corporate headquarters to cutting-edge research and development centres, Hatfield Business Park exemplifies the borough’s capacity to support large-scale, high-value operations. Notable employers at the park draw talent from across the country, with excellent road and rail networks ensuring accessibility.

Beyond major employers, Welwyn Hatfield actively supports SMEs and startups through initiatives such as HatTech and WelTech, council-operated business hubs. Designed to foster collaboration, innovation and growth, these centres provide flexible workspaces, high-end amenities, and an environment where smaller enterprises can thrive.

One of Welwyn Hatfield’s most significant assets is its unparalleled connectivity. Located along key transport corridors, the borough benefits from:

• Direct rail links: Fast services to London (King’s Cross and St Pancras) make the area ideal for commuters and businesses alike.

• Road networks: Proximity to the A1(M) ensures seamless access to Hertfordshire, London, Cambridge and beyond.

• Air travel: Three major international airports – Heathrow, Luton, and Stansted – are all within an hour’s drive, offering businesses unrivalled access to global markets.

These logistical advantages have made Welwyn Hatfield an attractive location for distribution centres, technology firms and corporate headquarters.

Central to Hatfield’s modernisation is the Hatfield 2030+ project, a long-term initiative aimed at revitalising the town centre. Key developments include:

• One Town Centre: A mixed-use project combining groundfloor commercial units with modern housing, creating a vibrant and connected town centre.

• Link Drive: The construction of 80 new homes, with careful design ensuring harmony between the development and its natural surroundings.

• White Lion Square: Enhancements to public spaces that improve the town’s aesthetic appeal and usability.

These projects balance contemporary design with sensitivity to Hatfield’s rich history, ensuring a cohesive blend of old and new.

In Welwyn Garden City, the WGC 2120 initiative promises to guide the town into its next 100 years. Recent milestones include the redevelopment of the Campus West car park, which expanded capacity while integrating eco-friendly solutions such as electric charging points and cycle facilities. These improvements reflect a broader strategy to promote active travel and sustainable living.

Welwyn Hatfield’s appeal extends beyond its business credentials. It is a place that offers a high quality of life, low unemployment rates and excellent educational opportunities. Families are drawn to the borough for its exceptional schools, while professionals appreciate the variety of housing – from town-centre apartments to idyllic countryside homes in surrounding villages.

Hatfield’s retail and leisure options, including The Galleria outlet centre, provide excellent shopping and entertainment opportunities. Meanwhile, Welwyn Garden City’s award-winning parks and cultural events, such as the World Food Festival, bring the community together year after year.

For businesses seeking an exceptional location, Welwyn Hatfield offers the complete package: historical significance, modern infrastructure, strategic connectivity and a skilled workforce. From Hatfield’s dynamic business park to Welwyn Garden City’s inviting public spaces, the borough exemplifies how history and progress can coexist to create a prosperous future.

Whether you are a multinational enterprise or a growing start-up, Welwyn Hatfield provides the perfect environment to succeed—a place where businesses, communities and heritage come together.

For businesses seeking an exceptional location, Welwyn Hatfield offers the complete package: historical significance, modern infrastructure, strategic connectivity and a skilled workforce.

AI Summit

Artificial intelligence is hot topic

AI summit prompts lively debate about its uses and how it can be implemented in different industries

‘AI should not displace us…instead we should learn to embrace it so that it may empower us.’

That was the message from two key speakers at the AI summit that brought together representatives from different sectors to consider the role of artificial intelligence now and in the future.

The summit at the University of Hertfordshire was the final one in a series held across 2024 looking at key industry sectors.

Joel Sweeney, founder and CEO, Xpertex, and Spencer West, Network and Dev Ops Consultant, explored AI’s capabilities, spoke about some of the myths surrounding it and evidenced real-world applications across industries.

Their presentation looked at the benefits of introducing AI into the workplace, but did outline the importance of training technology to avoid errors.

Also speaking at the event was Farshid Amirabdollahian, Professor of Human Robot Interaction at the School of Engineering and Computer Science, University of Hertfordshire, who explored the practical applications in modern business.

He looked at its use in the medical field as well as discussing ethical considerations and practical implementations across diverse sectors, and how AI can contribute to academic research.

Panellists, including Simon Mercer, Managing Director at Pearldrop, Philip Clifford-Brown, Managing Director, Weston Analytics, Jonathan Ash-Edwards, Police and Crime Commissioner for Hertfordshire, Richard Behan, Chief Corporate Development Officer and Owner of CAE Technology Services, Allison Alexander, Founder of Branue, and Camilla Karm, Director of Sales and Marketing, Redsquid, led a lively discussion with input from the sell-out audience.

Chamber CEO Donna Schultz said: “We held five sector summits across the year, each looking at a different industry. They were all well attended and sparked interesting debates.

“But the AI summit fascinated everyone who attended. There remains a lot of fear around the use of AI and it was fascinating to hear from our speakers about how it can be used productively within different industries.

“AI isn’t going anywhere, so it’s important we find a way to integrate it as a tool to help us do our jobs.”

To learn more about AI and its capabilities, the Chamber is hosting an event on Tuesday 4th February, sponsored by Minerva IT, on Staying Ahead of the AI Curve. Full details on the Chamber website.

The Information Commissioner’s Office (ICO), the body responsible for monitoring compliance with data protection legislation, has been in the news a lot recently. Investigating complaints against businesses and handing out reprimands and hefty fines – including to Hello Fresh, the Central YMCA and marketing firms, Outsource Strategies Ltd and Dr Telemarketing.

Whilst the General Data Protection Regulations (GDPR) came into force in 2018, many enterprises (ranging from large companies to sole traders or charities) have not yet fully implemented all the requirements when holding or using an individual’s personal data. Every enterprise must have a Data Protection Officer and regularly audit their use and protection of data. When data is passed between organisations, a careful review of the compliance of the party to which you are passing it should be undertaken. The aim of the new regulations is to give more agency and protection to individuals, and

GDPR: Beware falling foul of the ICO

The Information Commissioner’s Office, which monitors implementation of data protection regulations, has been clamping down on organisations flouting the rules.

Kim Sayer, associate at Neves Solicitors, looks at the measures companies should have in place to remain off the ICO’s radar.

the ease of reporting any breaches (or suspected breaches) is easier than ever.

Any person can make a complaint to the ICO, and enforcement is strict. GDPR mandates rigorous standards – going much further than its predecessor, the Data Protection Act – with the aim of building the trust of individuals whose data is held and used more and more in the ever evolving digital and online business world. A report against a business may result in an investigation and an audit of the data processing systems and protections. This costs business both time and money and with all action published on their website, could leave your name coming up in quite unfavourable search results.

If you process or hold any personal data as defined by the regulations, you are also obliged to register with the ICO. Failure to do so can result in an automatic penalty of up to £4,000. In 2024 alone, 11 such fines have been issued where it has come to light that businesses have not properly registered and paid the annual fee (ranging between £40 for small organisations with a turnover of less than £632,000 to £2,900 for large organisations).

“Good understanding of the principles of data protection and a thorough audit of your practices can avoid your name coming across the ICO’s desk.”

Put practices in place to stay within the rules

Here at Neves, we understand that making sure data is properly collected, used, stored and protected can seem like a constant uphill; battle. The evolving world of online business complicates the task further – with the ability of clients to opt in or opt out, and where they need to consent so that a service can be provided, needing to be clear and obvious. However, a good understanding of the principles of data protection, and a thorough audit of your practices can avoid your name coming across the ICO’s desk.

As well as advising on the 7 principles of protection of personal data and how they apply to you, we have expertise in drafting a whole range of terms and conditions, including privacy and cookie policies and data processing and sharing arrangements. We can assist your organisation in undertaking an audit of your current practice to ensure compliance and review your terms of business or contracts to ensure that they are fully up to date and interact cohesively with other mandated policies and marketing strategies. If you use suppliers, consultants or other contractors where personal data is shared, a review of their GDPR policies and processes is also work that we can assist with – since any breach by them could also leave you open to action.

• If you have any concerns about whether you are compliant, or think that you could do with a general health check to ensure that you meet the strict requirements of the GDPR and the ICO, please contact Kim Sayer, Associate in Commercial Law. Kim will discuss the best strategy to help you avoid complaints, penalties and fines.

kim.sayer@nevesllp.co.uk

01582 715234 www.nevesllp.co.uk

Record-breaking achievement with 23-year housing high for Hertfordshire

Hertfordshire has seen a landmark achievement in housing development marking the highest number of new homes built in any year since 2001.

In the period from 1 April 2023 to 31 March 2024, councils across the county delivered 5,387 new homes. This remarkable milestone underscores the Hertfordshire Growth Boards commitment to addressing the housing needs of residents through its Right Home, Right Places mission.

One of the highlights of this achievement is the focus on affordability. An impressive 30% of the gross new homes are affordable, catering to a range of needs:

• 864 affordable rent units

• 389 shared equity units

• 376 social rent units

• 16 intermediate units

Housing by numbers

Equally noteworthy is Hertfordshire’s dedication to sustainable development, with 68% of these new homes constructed

on brownfield land, showcasing the County’s commitment to regenerating underused areas and minimising impact on green spaces.

Looking ahead, the future of housing in Hertfordshire continues to thrive. There are currently 27,448 homes with planning permission set to be built in the coming years, ensuring that the momentum in housing growth is maintained. Large scale projects include Harlow Gilston Garden Town, Hemel Garden Communities, Growing Baldock town expansion and Brookfield in Cheshunt, and it’s these developments that will contribute to the county’s target to build 100,000 homes over the next decade.

In addition, Hertfordshire Property Partnership (HPP) has secured over £2.6 million in Brownfield Land Release Fund support from the government’s One Public Estate programme. These funds will be utilised across seven sites in the county, with two projects already completed and the remaining five

expected to deliver approximately 662 homes. All of these projects are integral parts of the ongoing regeneration efforts in Hertfordshire.

Cllr Jeremy Newmark, Chair of Hertfordshire Growth Board and Leader of Hertsmere said: “This achievement in housing development is a testament to Hertfordshire’s dedication to meeting the housing needs of our residents. Delivering 5,387 new homes in a single year, with a significant focus on affordability and sustainability, highlights Hertfordshire’s commitment to creating vibrant, inclusive communities. The support from the Brownfield Land Release Fund further propels our efforts in regenerating underused areas, ensuring a bright and sustainable future for Hertfordshire. With thousands more homes in the pipeline, we are poised to continue this momentum to achieve our ambitious housing targets and to play our role in the national growth mission.”

Sajida Bijle, Chief Executive of Hertsmere Borough Council and Chair of HPP said:

“Securing over £2.6 million in BLRF funding represents a significant achievement for the Hertfordshire Property Partnership. This collaboration with district and borough councils is set to transform seven key sites across the county, with two projects already completed. The remaining four sites will deliver approximately 662 homes, contributing to the ongoing regeneration efforts within Hertfordshire. This funding is a testament to our collaborative working across Hertfordshire and beyond with a clear commitment to infrastructure as well as providing much needed housing solutions. This is particularly important in Hertfordshire, where land values are very high and affordability is well below the national average.”

HERTFORDSHIRE FUTURES DEBATES: The Economic Strategy Webinar Series

Join us for a series of online seminars as we debate some of the biggest questions facing our county – from the impact of ill health on employment to attracting more green investment and how we can better harness digital opportunities.

By Lucy Gravatt.

Hertfordshire Futures is kicking off 2025 with a series of debates that will bring national and regional experts together to discuss some of the key issues facing our county.

These debates will help to shape Hertfordshire’s future by putting residents, businesses and communities at the heart of plans to create a resilient, productive, inclusive and sustainable economy.

The 60-minute discussions will help to remove barriers to economic growth and identify future work plans to support:

• Inclusion – how can we reduce the impact of ill health on the local economy?

• Digital Adoption – how can we maximise the benefits and reduce the risks of industries and people being left behind?

• Sustainability – how can we incentivise sustainable development and attract green investment?

Each 60-minute debate will be chaired by radio and podcast host Matt Deegan with Adrian Hawkins OBE, Chair, Hertfordshire Futures, hosting the series.

Webinar 1: Get Hertfordshire Working

29 January, 09.30-10.30

In the first of three webinars designed to take a more collaborative, locally led approach to key issues we bring experts from across skills, work and health leadership to look at how we can get people back into work and tackle the rising issue of economic inactivity due to long term sickness.

The number of people leaving the labour force due to mental and physical ill health is at record levels. The Government’s recent White Paper, Get Britain Working, comes as stark figures show almost one and a half million people are unemployed, over nine million people are inactive, and a record 2.8 million people are out of work due to long-term sickness. Young people have also been left behind with one in eight young people not in education, employment or training, and nine million adults lack the essential skills they need to get on in work.

Poor health and well-being are putting more people at risk of social exclusion and poverty, while employers are facing significant recruitment challenges and skills shortages. This brings huge societal and individual consequences as well as driving up welfare costs.

Hertfordshire is in-line with this national trend. Recent data locally shows that the number of people who are out of work and not seeking a job has grown at a dramatic rate over the past decade. These are not the officially unemployed but those who are ‘economically inactive’ due to a range of reasons, including long term sickness.

Get Hertfordshire Working will investigate why the number of people who are economically inactive due to long-term sickness has surged in a decade and why the numbers claiming unemployment benefits varies from district to district.

During this debate you will hear from:

• Cllr Richard Roberts, Leader, Hertfordshire County Council

• Sarah Perman, Director of Public Health, Hertfordshire County Council

• Claire Dicks, UK Lead Entity & Head of Local Community Engagement, MBDA

• Michael Wood, Head of Health Economic Partnerships, NHS Confederation

• Tilini Sharland, Service Leader for Beds and Herts District, Department for Work and Pensions

For more information and to book your place, scan the QR code or visit: www.hertfordshirefutures.co.uk

All the webinars are open to the public and free to attend. Booking details will be advertised well in advance on our website and each webinar will be available to view on demand.

Webinar 2: Sustainability –Attracting Green Investment

The Industrial Strategy Green Paper sets out a 10 year plan to remove the barriers to growth in the highest potential growth-driving sectors and places, while the Budget sets ambitious decarbonisation targets and plans to achieving clean growth and sustainable infrastructure. At the same time, the Government has also drawn up legally binding commitments to help nature recover via Local Nature Recovery Strategies.

This webinar will explore how we can attract the green economy and better incentivise sustainable development. Could Hertfordshire Innovation Quarter enterprise zone and Hemel Garden Communities become exemplars for delivering sustainable housing and commercial development at scale? It will also look at the valuable contributions our rural communities and agri-sector can make to support innovation and diversification, while at the same reducing costs.

Webinar 3: Digital Adoption

In the last in this series we examine the risks and opportunities for the digital sector for business, places and people. Digital adoption is revolutionising our key sectors, driving growth and productivity, but there are risks for those businesses and residents left behind. This webinar will look at digital both from the perspective of driving innovation and improving inclusion.

How can this cross-cutting sector drive innovation across key sectors, and how can we better prepare residents and businesses for a digital age to help future-proof our economy.

The series forms the last part of public engagement as Hertfordshire Futures develops a new Economic Strategy for the county for the next 10 years and beyond. Over the second half of 2024 (July to December), Hertfordshire Futures carried out extensive engagement with a wide range of stakeholders across health, business, education, the voluntary sector as well as local and neighbouring authorities. These discussions highlighted that the core strategic themes of inclusion, sustainability and innovation are not just relevant for Hertfordshire but are also of national importance.The debates will support the final development of the economic strategy and help to identify next steps for local action.

Neil Hayes, CEO, Hertfordshire Futures, said: “The extensive engagement process has taught us that these key strategic themes are not just the rights ones for the county but are also nationally significant. How we respond to these issues will help shape Hertfordshire’s future in the long term. These public webinars are intended to be just the start of that conversation – the real works begins when we start to deliver on the actions identified in our emerging Economic Strategy and take steps to create a more equitable and sustainable economic future.”

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Upcoming Events Events programme

INSPIRING HERTS AWARDS LAUNCH

THURSDAY 23RD JANUARY 2025

HATFIELD PARK, HATFIELD

18:00 – 20:00

MEMBER RATE: £20 + VAT

NON-MEMBER RATE: £20 + VAT

We invite you to join us on Thursday 23rd January 2025, from 18:00 - 20:00, for the launch of our Inspiring Hertfordshire Awards 2025!

The launch event is being held at the beautiful and atmospheric Old Palace, Hatfield House, associate sponsor of the Inspiring Herts Awards 2025. Now in their fourteenth year, these awards are set to be the best yet.

Come along to the launch and find out more about these prestigious awards, sponsored by SA Law and Viatris. Our awards, known as the “Oscars of Hertfordshire”, are designed to showcase and celebrate best practice within businesses across the county.

Enjoy a glass of fizz and some canapes, meet all the award category sponsors, along with past winners and finalists, and find out why you should enter these awards!

We will hear from the following winners from our 2024 Inspiring Herts Awards:

• Harper Ashby Bowles (HAB Law)

- Winners of the Diversity and Inclusion Award

• No Floor No More

- Winners of the Green Award

• ImmuOne

- Winners of Business of the Year: North Herts

- Entrepreneur of the Year Award

- AND the overall winner - Inspiring Business of the Year!

Book your place now and participate in what promises to be an exciting and informative evening, providing excellent networking opportunities with other Hertfordshire companies.

Please note, places are strictly limited to two per organisation. This event always sells out, so we advise you to reserve your places asap.

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MEET THE NEIGHBOURS NETWORKING BREAKFAST

WEDNESDAY 29TH JANUARY 2025

KNEBWORTH BARNS CONFERENCE AND BANQUETING CENTRE

09:30 – 11:30

MEMBER RATE: £25 +VAT

NON-MEMBER

Join us on Wednesday 29th January 2025 from 9:30 - 11:30 at Knebworth Barns and use this opportunity to make new contacts at our ‘Meet the Neighbours Networking Breakfast’.

This is a special networking event with Cambridgeshire Chambers of Commerce and Bedfordshire Chamber of Commerce. We have joined forces with not one, but two of our neighbouring Chambers, to provide the chance to meet a variety of businesses, both within and outside Hertfordshire, in order to share contact details, experiences and create new business opportunities.

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INSPIRING HERTFORDSHIRE AWARDS ENTRY WORKSHOP

FRIDAY 31ST JANUARY 2025

TEWINBURY FARM HOTEL, WELWYN 09:00 – 11:00 FREE TO ATTEND

Are you considering entering our Inspiring Herts Awards in 2025?

If so, and if you would like some advice on where to start with your entry, come along to one of our FREE Entering is Winning Workshops, to find out how to win one of these prestigious awards!

This first workshop will take place on Friday 31st January, from 09:00 - 11:00, at Tewinbury Farm Hotel, Welwyn, and it will include the following information:

• Why you should enter the Inspiring Herts Awards

• Guidance on what makes a winning entry

• Hints and tips on what to do and, what NOT to do!

• Practical, tailored advice with your entry or entries Book your place at this workshop to significantly improve your chances of winning an Inspiring Herts Award in 2025!

04/02

03/02

HERTS GO GREEN AND GROW WORKSHOP

MONDAY 3RD FEBRUARY 2025

12:00 – 13:00

VIA ZOOM

FREE TO ATTEND

Join us online for the next Herts Go Green and Grow workshop on Monday 3rd February, from 12:00 to 13:00, and be part of the force working to protect our county. Speakers will be confirmed shortly –please check online for further details.

The Herts Go Green and Grow initiative was launched in 2022 by Hertfordshire Chamber of Commerce, in collaboration with our members: JPA Workspaces, KGK Genix, Estu Global, Net Zero International and Insight MCL, to support businesses in their understanding of, and transition plans to, Net Zero.

05/02

INSPIRING HERTFORDSHIRE AWARDS ENTRY WORKSHOP

WEDNESDAY 5TH FEBRUARY 2025

ROTHAMSTED ENTERPRISES, HARPENDEN

09:00 – 11:00 FREE TO ATTEND

Are you considering entering our Inspiring Herts Awards in 2025? If so, and if you would like some advice on where to start with your entry, come along to one of our FREE Entering is Winning Workshop, to find out how to win one of these prestigious awards!

This second workshop will take place on Wednesday 5th February 2025, from 09:00 - 11:00, at Rothamsted Enterprises, Harpenden, and it will include the following information:

• Why you should enter the Inspiring Herts Awards

• Guidance on what makes a winning entry

• Hints and tips on what to do and also, what NOT to do!

• Practical, tailored advice with your entry or entries

Book your place at this workshop to significantly improve your chances of winning an Inspiring Herts Award in 2025!

STAYING AHEAD OF THE AI CURVE

TUESDAY 4TH FEBRUARY 2025

08:30 – 10:30

DOUBLETREE BY HILTON LONDON, ELSTREE

MEMBER RATE: £20 +VAT

NON-MEMBER RATE: £25 +VAT

Join us for this breakfast, sponsored by Minerva IT, on Tuesday 4th February 2025 at the DoubleTree by Hilton London Elstree, from 8:30 - 10:30, and find out about Copilot, Microsoft’s pioneering Artificial Intelligence tool, which is guaranteed to shine some light on AI!

Copilot can transform the way you work, making tasks such as creating presentations, managing emails, taking meeting notes and drafting documents far easier and more efficient. Minerva’s AI expert, Louis Graham, will provide a demonstration of Copilot for 365 and help you understand how AI can be a game-changer for you and your business.

Don’t get left behind, stay ahead of the AI curve and book your place at this breakfast now!

13/02

FEBRUARY CHAMBER LUNCH

THURSDAY 13TH FEBRUARY 2025

DYRHAM PARK GOLF AND COUNTRY CLUB, BARNET

11:45 - 14:15

MEMBER RATE: £50 +VAT

NON-MEMBER RATE: £60 +VAT

We are hosting our February Chamber Lunch, on Thursday 13th February 2025, from 11.45 - 14.15,at Dyrham Park Golf and Country Club, Barnet, sponsored by We Do Stories.

We are pleased to be joined by our guest speakers Sam Cload and Will Fraser, from 100 & First Foundation, who will be discussing Crime, identity and change.

Sam is a passionate prison reformer, experienced educator, accomplished amateur sportsman and occasional public speaker.

Sam has spent much of his career to date designing, implementing and delivering a number of sport for change programmes across a number of contexts, but perhaps most well known as a leading voice on the use of sport in the criminal justice system as a means of enabling resettlement for people leaving prison.

Will is an ex professional rugby player for Saracens RFC. Will joined the Saracens Academy in 2005 aged just 14 and was a member of the famed ‘Class of ’08’ alongside the likes of Owen Farrell & Jamie George.

Come along to this event for a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

Upcoming Events

11/02

SPECTACULAR APPRENTICESHIPS WITH UNIVERSITY OF HERTFORDSHIRE

TUESDAY 11TH FEBRUARY 2025

UNIVERSITY OF HERTS, HATFIELD

17.15 – 19:00

MEMBER RATE: FREE TO ATTEND

NON-MEMBER RATE: FREE TO ATTEND

Join us during National Apprenticeship Week on Tuesday 11th February 2025 from 17:15 - 19:00 at the University of Hertfordshire in Hatfield, for the SPECtacular Apprenticeships Event.

The University of Hertfordshire is working in partnership with Herts Chamber to bring you this exciting event, hosted by the School of Science, Physics, Engineering & Computing (SPEC) in their state-ofthe-art £100 million facility.

Here’s what you can look forward to:

• Network with industry leaders and gain expert insight and enjoy some delicious refreshments.

• Participate in an exclusive facilities tour of the brand-new Spectra building: Explore apprenticeship opportunities in high-demand fields like data science, civil engineering, and cyber security and see their cutting-edge resources, including isolated cyber

28/02

FRIDAY 28TH FEBRUARY 2025

This online British Chambers of Commerce (BCC) accredited course provides an overview of the complete export process and covers the key elements delegates would need to understand to start to formulate a successful export strategy.

These procedures are explained in simple everyday terms and delegates leave equipped with a good understanding and knowledge of current best practice.

Jeff Lewis MBA BSc MIEx will be delivering the course.

Jeff Lewis has worked at all levels of business across a wide range of industries within the UK and International Sales arena. He has extensive experience of working in Europe, the Middle East, Africa, Latin America, the Far East, Australia and North America.

As well as working with small and large organisations as an international business advisor, Jeff is an approved trainer for the British Chambers of Commerce, the Department for International Trade, the European Bank for Reconstruction and Development (EBRD) and the United Nations Development Programme (UNDP).

systems rooms for real-world cybersecurity challenges, a £2m wind tunnel suite, and strong floor for material strength testing.

• Celebrate women in STEM - as part of this event, we will be shining a spotlight on Women in STEM, celebrating their contributions and exploring how apprenticeships are building #SkillsForLife to meet local and national needs.

• Enjoy programme showcases and a panel discussion: Learn about the diverse range of apprenticeship programmes offered, including the latest additions in Data Science and Civil Engineering, and hear insights from leading industry experts.

• See how apprenticeships equip your workforce with #SkillsForLife.

Don’t miss this fantastic opportunity to discover what Apprenticeships at The University of Hertfordshire has to offer!

03/03

HERTS GO GREEN AND GROW WORKSHOP

MONDAY 3RD MARCH 2025 12:00 – 13:00 VIA ZOOM FREE TO ATTEND

Join us online for the next Herts Go Green and Grow workshop on Monday 3rd March, from 12:00 to 13:00, and be part of the force working to protect our county. Speakers will be confirmed shortly –please check online for further details.

WOMEN IN LEADERSHIP CONFERENCE

FRIDAY 7TH MARCH 2025

09:00 – 16:00

SOPWELL HOUSE, ST ALBANS

MEMBER RATE: £135 +VAT

NON-MEMBER RATE: £155 +VAT

In recognition of International Women’s Day, Hertfordshire Chamber of Commerce is proud to be holding our fifth annual Women in Leadership Conference, taking place on Friday 7th March 2025, from 9am to 4pm, at Sopwell House, St Albans.

We are delighted to announce that the 2025 conference is sponsored by Viatris, a global healthcare company with offices in Hatfield, and Redwood Bank, a specialist business bank based in Letchworth.

This conference is designed to be inspirational and inclusive, delivered by women but not just for women. The event will showcase a number of influential and insightful speakers from a wide range of backgrounds, who will share their stories and reveal what they believe brought them success in their careers and their lives.

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26/03

BUSINESS BREAKFAST AT FUJITSU

WEDNESDAY 12TH MARCH 2025

10:00 – 13:00

FUJITSU, ELSTREE

MEMBER RATE: FREE TO ATTEND

NON-MEMBER RATE: £20 +VAT

Join us on Wednesday 12th March 2025, from 10.00-13:00, for a Business Breakfast and tour at Fujitsu in Elstree, with presentations on decarbonisation and heat pumps.

Fujitsu General Air Conditioning (UK) Limited has been trading in the UK since 1986 and has UK headquarters based in Elstree, Borehamwood. Fujitsu are a total solution provider to the heating, ventilation and air conditioning sectors, as well as providing sustainable & renewable heating solutions for residential and commercial applications.

Members, book your complimentary place at this event, sponsored by Fujitsu General Air Conditioning, which includes a buffet breakfast and refreshments, followed by a networking opportunity, as well as presentations and a tour.

MARCH CHAMBER LUNCH

WEDNESDAY 26TH MARCH 2025

CROMWELL HOTEL, STEVENAGE

11:45 – 14:15

MEMBERS: £50 + VAT

NON-MEMBERS: £60 +VAT

We are hosting our March Chamber Lunch, sponsored by Menzies, on Wednesday 26th March 2025, from 11.45 - 14.15, at The Cromwell Hotel in Stevenage.

We will be joined by our guest speaker, Lorna Pringle, Deputy Agent, South East and East Anglia, at the Bank of England.

Lorna will present an “off the record” look at the UK economy, drawing on the most recent Bank of England Monetary Policy Report. Her presentation will give insights into the current situation on inflation, unemployment and GPD as well as trends in 2025 and beyond.

Lorna became Deputy Agent for South East and East Anglia in February 2021. She joined the Bank of England in 1990 and has worked in a number of their data and analytical teams. More recently, Lorna worked in the People and Culture Directorate, supporting the development of staffing policies, business change and Covid recovery planning. She was also Deputy Agent for Greater London between 2011-2013. Lorna has a degree in Economics and Statistics and a Postgraduate CIPD Certificate in Leadership and Management. Come along to this event for a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

Upcoming Events

28/03

IMPORT DOCUMENTATION –A PRACTICAL GUIDE

FRIDAY 28TH MARCH 2025

09:30 – 12:30

VIA ZOOM

MEMBER RATE: £365 +VAT

NON-MEMBER RATE: £425 +VAT

This online, British Chambers of Commerce (BCC) accredited course explains how important it is that importers understand their responsibilities for imported goods and how to ensure that compliance with HMRC rules and regulations is adhered to. This course covers all the key elements of the importing process and explains in detail the procedures involved.

The content of this course includes:

• The import process and what should be included in a purchase order

• Documentation required for import customs clearance

• What determines how much duty and VAT is payable

• How to check an import declaration and record keeping requirements for HMRC compliance

• HMRC duty and VAT suspension regimes which benefit the importer

Jeff Lewis MBA BSc MIEx will be delivering this course. He is an approved trainer for the British Chambers of Commerce, the Department for International Trade, the European Bank for Reconstruction and Development (EBRD) and the United Nations Development Programme (UNDP).

02/04

NETWALKING BREAKFAST

WEDNESDAY 2ND APRIL 2025

WODSON PARK SPORTS LEISURE CENTRE, WARE

08:30 – 10:30

MEMBER RATE: FREE TO ATTEND

NON-MEMBER RATE: FREE TO ATTEND

Join us on Wednesday 2nd April 2025, from 8:30 - 10:30, for a unique networking experience at Wodson Park Sports & Leisure Centre in Ware, sponsored by Strand PR.

Step into nature’s boardroom as we combine the benefits of networking with the joy of walking. Connect with fellow business professionals in nature and hold meaningful conversations while enjoying complimentary refreshments.

Embrace a refreshing approach to networking, where well-behaved dogs are not just welcomed but encouraged to join. Elevate your networking game while taking steps towards a healthier, more collaborative business community.

Don’t miss this opportunity to build meaningful connections in a different environment – an ideal setting for cultivating your professional network!

25/04

CHAMBER MEMBERS NETWORKING AND BREAKFAST

FRIDAY 25TH APRIL 2025

HERTFORDSHIRE CHAMBER OF COMMERCE, HATFIELD

08:30 – 10:30

MEMBERS ONLY: FREE TO ATTEND

Join us and experience the exclusive networking at our Chambers Networking Breakfast.

Our complimentary, members-only breakfasts are meticulously designed to provide a conducive environment for strategic connections. Immerse yourself in two hours of valuable networking, where like-minded professionals converge to forge meaningful relationships and amplify business opportunities.

Chambers Challenges

Mission accomplished

Chamber team completes a year of centenary challenges

What a year it was. The Chamber team walked, flipped, packed and donated its way through an extraordinary centenary.

It was suggested at the start of 2024 that the team complete a monthly challenge to mark the 100th birthday – and what a lot of fun was had.

Over the 12 months, the Hertfordshire Chamber completed a dozen very different challenges, highlighting personal wellbeing, friendship and charitable activities.

Here’s what they did:

• January – collectively walked 100 miles, enjoying the Hertfordshire countryside

• February – flipped 100 pancakes to mark Shrove Tuesday

• March – donated 100 Easter eggs to Hertfordshire Community Foundation for Borehamwood Food Bank

• April – 100 aid boxes were packed at Good for Good to send out to vulnerable people

• May – handed out 100 goody bags at the Hertfordshire County Show

• June – 100 selfies taken at the Inspiring Herts Awards

• July – sold 100 jars of honey made and donated by RDT Architects with proceeds going to charity

• August – walked a collective 100,000 steps at the Chamber’s second netwalking event

• September – donated 100 items of clothing to All Aboard charity shops

• October – 100 ghoulish goodies were given to Herts Welcomes Refugees

• November – 100 toasts were made at the Long-standing and Patrons dinner

• December – cracking end to the year with 100 Christmas charity crackers made

Chamber CEO Donna Schultz said: “I am so proud of my team for coming up with such great ideas for celebrating our 100 years.

“Everyone took part and the challenges were a great bonding experience for the team as well as supporting different charities.”

Women in Leadership

Women in Leadership conference 2025

Our fifth annual Women in Leadership Conference is just weeks away and it is planning to be another great day, with inspirational speakers, insightful breakout sessions and informative exhibition stands.

The 2025 conference is sponsored by Viatris, a global healthcare company with offices in Hatfield, and Redwood Bank, a specialist business bank based in Letchworth.

This conference is delivered by women, but is not just for women, and will have a focus on equality and inclusivity. The event will showcase a number of influential speakers from a wide range of backgrounds, who will share their stories and reveal what they believe brought them success in their careers and their personal lives.

Date: Friday 7th March

Time: 9am-4pm

Venue: Sopwell House, St Albans

Conference programme includes:

• Two plenary sessions with keynote speakers

• A choice of two breakouts from a total of six sessions

• Awards presentation

• An exhibition

• Numerous networking opportunities

• Breakfast, lunch and refreshments

Women in Leadership Awards 2025

We are introducing a number of awards for businesswomen and the winners will be announced at our 2025 conference. We encourage you to take a look at the details for these free to enter awards, using the link below. Entrants can put themselves forward or nominate a colleague for the recognition they deserve, in one or more categories.

The categories this year are as follows:

Young Businesswoman of the Year

This category is open to businesswomen aged 35 or under (on 1st January 2025). Entrants will demonstrate significant leadership potential and outstanding qualities or performance. This can be in any industry sector or size of business.

Businesswoman of the Year in STEM

This category will recognise businesswomen in Science, Technology, Engineering and Maths (STEM) industries and is open to those who have accomplishments of significance over the past 12 months.

Businesswoman of the Year in Property and Construction

This category will recognise businesswomen in the property and construction sector and is open to those who have attained success over the past 12 months.

Inspiring Businesswoman of the Year

This category recognises the outstanding achievements and contributions of a female business leader who has made a significant impact in her industry. Nominees for this award will have demonstrated exceptional leadership, strategic vision, innovation and a commitment to excellence over the past 12 months.

Keynote speaker

Jo Fairley

Jo Fairley is a serial entrepreneur, best known for cocreating the Green & Black’s brand in 1991 – the world’s first organic chocolate and the first-ever product to carry the UK Fairtrade Mark. In 2005, Green & Black’s was acquired by Cadbury’s, becoming a global ethical name. Jo remains a Chocolate Ambassador and consultant to the brand.

Jo is in demand as a brand consultant for start-ups and for ethical businesses alongside her own ventures, which have included an organic bakery and natural food store and a nine-room wellbeing centre in her home town of Hastings.

Also a multi-award-winning author and journalist, Jo has written for a wide range of newspapers and magazines from The Times to The Mail on Sunday’s YOU Magazine, and as a Wonder Woman business guru for Telegraph Woman Online. Jo has also appeared as Lauren Laverne’s guest on Desert Island Discs.

Breakout sessions

Laura Pearce, Founder and MD, Strand PR: Lessons from a young entrepreneur and marketing leader

At just 22, Laura founded a public relations firm; now 34, she leads it as a thriving business. Join Laura Pearce as she shares her inspiring journey of resilience, innovation and leadership. Discover how she overcame age and gender biases to carve her space in the industry and learn actionable strategies for building confidence, embracing failure and leading with authenticity.

HEADLINE SPONSOR

We are offering the opportunity for one additional company to be headline sponsors of this conference.

Package includes:

• Four free places at the event (Equivalent to £540 + VAT)

• The opportunity to give a ten-minute introductory presentation at the conference

• Your logo featured on the event webpage

• Inclusion in editorial in Inspire Magazine

• Your logo featured on all collateral regarding the event

This session will empower you with insights into women’s unique strengths in leadership and how to navigate challenges in male-dominated fields. Walk away inspired, equipped with practical tools and ready to own your leadership journey with purpose and confidence.

Susie Kaye, MD, Your HR Partner, and Rebecca Fox, Partner, VWV: Women in the Workplace

This “Women in the Workplace” session, offers an insightful exploration of the challenges faced by employers and employees in the evolving employment landscape. This session will address key issues such as combatting sex discrimination, supporting women through menopause, and navigating proposed employment rights under the recent Employment Rights Bill.

Expert speakers, including Employment Lawyer Rebecca Fox and HR Consultant Susie Kaye, will share practical strategies and legal insights. Whether you’re an employer or employee, gain valuable knowledge to foster an equitable and supportive workplace. Don’t miss this empowering session!

Viatris (Speaker TBC): Empowered to Lead: Strategies for Growth & Development

This empowering session will help you proactively recognise and seek out the right support and enablers for your leadership journey as you develop your roadmap for personal and professional growth and success.

As headline sponsor, Viatris is proud to champion and facilitate sharing experiences of women in leadership, recognising that diverse perspectives drive innovation, better decision making and ultimately business performance. Supporting this inspiring Herts Chamber forum reflects their commitment to fostering an inclusive empowered culture and building a healthier more equitable future for all within our communities.

BREAKOUT SESSIONS

We are offering the opportunity to sponsor a Breakout Session at this event.

Package includes:

• Two free places at the event (Equivalent to £270 + VAT)

• The opportunity to deliver a 60 minute breakout session (topic to be agreed with HCoC)

• Your session featured on the event web page

• Your session featured in an edition of Inspire Magazine

• Opportunity to display your own collateral and banner at the event

• Inclusion in the social media campaign and marketing regarding the event

• Your logo and session description featured in the conference programme

£1,500.00 + VAT

EXHIBITION STANDS

We have a couple of exhibition stands remaining.

Package includes:

• One free place at the event (Equivalent to £135 + VAT)

• Your logo and description featured in the conference programme

• The opportunity to display your own collateral and banner at the event

• Inclusion in the social media campaign and marketing regarding the event

£295.00 + VAT

Women in

Employers give business students real-life insights

Employers were invited to join Hitchinbased T Level business students for a networking session at North Hertfordshire College.

The afternoon was designed to help candidates find the most appropriate organisation with which to complete their mandatory work placements as part of the T Level qualification.

Representatives from Fleet Source, Crane Building Services, FB Chain, LP Display, WENTA and Heales Medical visited the college’s brand-new business

suite, starting the session with a brief presentation about their organisation and the type of work T Level candidates could expect to complete during their placements.

The students were split into two groups, with one group taking part in speed interviews with each employer representative, and the other completing a work-based interview task before swapping.

The T Level qualification requires at least 45 days of work experience with a real employer, meaning support from organisations is essential for student success. Collaboration with organisations not only aids students’ professional development, but helps employers feel confident they are employing the learners most suited to their company.

Paul Gibbons, Business Support Manager at Heales Innovation Group said: “Having the opportunity to meet with students has been very beneficial in understanding the calibre of student undertaking the course and who will later take up placements.

“The event, which included an opportunity for employers to present ourselves to the students, undertake

short interviews and observe presentations from the students themselves certainly allowed me to gain a real understanding of the aspirations of the students and identify those who might be more suited to Heales as a business.

“Having been involved with the college for the past three years, this certainly feels like a great step up and one that our business could well benefit from.”

Business studnet Tom, added: “The networking event gave me and everyone else an insight into how businesses run and their procedure when hiring new employees.

“It helped us face challenges, overcome our fears and go outside of our comfort zones. The employers taught us the values and operations behind their businesses and gave us key information about future vacancies available to us.”

This opportunity helped T Level students prepare for their work placements and plan how this experience will help them reach their career goals.

Students were also able to practise key business skills, like networking, interviewing and communicating effectively.

Tiger roars into 2025 on back of industry recognition

A Hemel Hempstead-based cleaning company is looking forward to the new year after finishing 2025 on a high at the House of Commons.

Alex Williams, CEO of Tiger Cleaning, was invited to the historic grandeur of Westminster Hall after being nominated in the West London Business Awards.

The recognition followed being named Best Commercial Cleaning Company 2024 for the South-east.

Tiger Cleaning, a distinguished cleaning company specialising in commercial and residential services, has earned a stellar reputation.

With a solid foundation of excellence, the company is celebrated for its unwavering commitment to quality, professionalism and customer satisfaction, boasting a five-star Google rating and a perfect 10 on Checkatrade.

Alex said: “Winning the 2024 award recognised the company’s innovative practices, impeccable standards and its role in setting industry benchmarks.

“Being nominated at the West London Business Awards, renowned for spotlighting excellence across various industries, reflects Tiger Cleaning’s consistent growth and outstanding achievements.”

The nomination was officially recognised during a memorable evening at the House of Commons, where Alex attended the West London Business Christmas reception. The event provided an inspiring backdrop, set amid the historic Hall and iconic Commons’ Terrace, offering breathtaking views of London.

The recognition further cements Tiger Cleaning’s position as an industry leader, reflecting its commitment to elevating standards and delivering exceptional results.

A Welwyn entrepreneur has won a top award for being a leading woman in business

Andrea Boughton, founder of Beehive Green, was named winner of Best Creative Business at the Best Businesswomen Awards at the Hilton Syon Park.

The awards recognise the achievements of female-owned businesses and charities across a range of categories. Despite a challenging economic climate last year, the innovation of female entrepreneurs shone through. All winners, selected by a panel of business experts, demonstrated their business acumen, tenacity and courage.

Beehive Green is a purpose-driven brand and design studio in Welwyn, founded to make good design accessible to SMEs. The studio specialises in brand strategy development, creating memorable brand identities and designing compelling communications. Under Andrea’s leadership, Beehive Green has earned a reputation for its creative excellence and social responsibility,

working closely with clients to help them stand out in competitive markets.The independent judging panel commended Andrea, saying: “Beehive Green has demonstrated a significant commitment to sustainability and community, including donating a percentage of profits to good causes. This is a branding specialist with 20 years’ experience offering outstanding design and customer service. The result: lots of happy customers.”

Andrea expressed her gratitude, saying: “Winning Best Creative Business is an incredible honour, especially as I’m celebrating 10 years in business. I’m passionate about the creative sector and a huge advocate of how smart design can boost business, so this recognition means the world to me.

“I’m particularly proud of my work this year, from local projects like branding for Hertfordshire Film Office to

supporting nonprofits like the charity Life Cycle. I love helping organisations create the impact they deserve.”

Looking ahead, Andrea plans to continue expanding Beehive Green’s impact, helping even more purpose-led brands thrive through smart, sustainable design and creativity.

HR boss celebrates B Corp status

An award-winning HR and professional development company has received its certification as a B Corporation.

As a Certified B Corporation, Redway HR joins a global community of businesses dedicated to driving economic systems change. B Corp certification is part of Redway HR’s pledge to prioritising the well-being of all stakeholders, from employees and clients to communities and the environment.

This prestigious certification is awarded to companies meeting high standards of social and environmental performance, accountability and transparency.

Liz Redway, who founded the Harpenden-based company in 2019, said: “Making a difference is a part of my DNA and the DNA of every one of our amazing team members. Achieving B Corp certification is a huge milestone and reinforces our dedication to using business as a force

for good – for all stakeholders, including our team, our customers, our communities and our planet.”

The company recently supported and fundraised for Youth Talk, St Albans Community Pantry as well as getting involvement with schools, scout groups and other charities.

The certification process involved a comprehensive review of Redway HR’s impact on its stakeholders. To achieve B Corp status, Redway HR demonstrated high standards across areas such as employee well-being, community engagement and sustainable business practices. The company will undergo re-certification every three years, maintaining its commitment to continuous improvement and accountability.

As part of the B Corp community, Redway HR is committed to leading by example in the HR and training industry, inspiring other businesses to use their influence for a common good.

Patron Focus

‘By empowering local women leaders, we are powering

Hertfordshire’s economy’

A year into her post as deputy vice chancellor at the University of Hertfordshire, Professor Mairi Watson talks to Sarah Dale about her plans to make the university “truly exceptional” and how Hertfordshire Chamber of Commerce is in full support

As a female senior leader, Professor Mairi Watson, deputy vice chancellor at the University of Hertfordshire, is passionate about supporting women in leadership and within the business community.

It’s why, during her first year in the role, she’s been such an active member of the Hertfordshire Chamber of Commerce, of which the university became a patron in

2017. She recently attended the 100th anniversary dinner for patrons and long-standing members and was also one of the speakers at the Chamber’s Women in Leadership conference.

“We have a fantastic relationship with the Chamber and I regularly experience firsthand the value of us being so aligned,” says Mairi. “In particular, they’ve played an

enormous part in changing the narrative around the contribution women can make to leadership in the county. At the Women in Leadership conference, it was great to meet so many remarkable, Hertfordshire women leading across sectors including construction, education and healthcare, and within small businesses.

“We all know that women face different career challenges, which is why it’s important to talk about them and address them head on. As a senior female leader myself, I have a responsibility to support where I can. By empowering local women leaders, we are powering Hertfordshire’s economy.”

As well as working closely with the Chamber of Commerce, the university has an important partnership with Hertfordshire County Council called the Hertfordshire County Council and Hertfordshire University Partnership Board, which works to develop mutually beneficial, strategic actions. Mairi is also on the Board of Hertfordshire Futures, the new name for the Hertfordshire Local Enterprise Partnership.

“The University of Hertfordshire has a strong identity as leaders in enterprise and these valuable partnerships with the County Council and the Chamber are crucial to maintaining this as we progress our enterprise activity.

“The Chamber has been particularly great at supporting our young entrepreneurs. The Dean of our business school is on the Chamber’s board and having that direct link has helped us to link local employers to our students, which we know makes them more likely to secure employment on graduation. Our head of apprenticeships also works closely with the Chamber, which has helped us to increase our number of apprenticeships.”

The University of Hertfordshire’s excellence in enterprise was recognised at the highest level last year when they were awarded a 2024 King’s Award for Enterprise in International Trade.

“That was a real high point,” says Mairi. “This remarkable commendation for our international recruitment recognised its benefits to both the university and wider county.”

On of the largest universities in the country, Herts is also one of the largest employers in the county with a significant local economic impact. While confident about its future growth, continued financial sustainability – like every university, and in fact business, across the country –is its greatest challenge.

“It is going to be a tough year, but we are in a good position,” confirms Mairi. “Unlike most universities, our international recruitment has not seen a significant drop. We currently have around 18,000 students from over 110 countries, and just under 35,000 students in total. It’s a testament to the quality of education we provide and the attractiveness of Hertfordshire as a place to live and study.

“It’s fair to say the last Government had a very challenging view of universities and international students. However, this Government has been clear about the need to bring greater stability to the higher education sector. While, unfortunately, the much-needed uplift on student fees will only balance out the new national insurance burden, we were pleased to see them also increase students’ maintenance loans, as we know our students often worry more about the cost of living than the cost of studying.”

With a 10-year campus transformation in progress, that will include the opening of the county’s first medical school in 2026, and the recent opening of Spectra, the university’s new state-of-the-art School of Physics, Engineering and Computer Science, the university is committed to making big investment in its facilities to enhance the student and staff experience.

“The new Spectra building is a great example of the high-tech, teaching, learning and research facilities we want to become known for,” says Mairi. “Our second biggest school after our business school, it is a key area of teaching and research for us and contributes significantly to Hertfordshire’s key priorities in engineering and computer science.

“We are also thrilled to have been able to bring forward the opening of our new medical school to 2026 following the phenomenal input, feedback and encouragement from our local and regional NHS partners. It’s a very exciting time for Herts!”

Mairi’s focus for 2025 will be delivering a fresh strategy to “drive a new sense of ambition” for the university.

“For a long time, the University of Hertfordshire has been a solid performer, but we have not fulfilled our full potential yet. I want to drive the energy and ambition for us to go further faster and be truly exceptional.

“Herts Beats Faster is our strapline. As we launch our new strategic plan this month, this first year will be focused on accelerating that improvement in performance so we can keep topping the league tables and continue to be a university Hertfordshire is proud of.”

The

University of Hertfordshire has a strong identity as leaders in enterprise and these valuable partnerships with the County Council and the Chamber are crucial to maintaining this as we look to develop and progress our enterprise activity.

Landlords embracing green practices, but still more to be done

Almost a quarter of landlords accessing loans through a specialist business bank already have energy-efficient properties.

Residential and commercial portfolio owners with assets falling in the A-C EPC category have been able to take advantage of Redwood Bank’s Green Reward launched at the end of last year.

The cashback product has accounted for 22 per cent of the Bank’s volumes and 31 per cent of value with the average loan 36 per cent higher than for the non-Green Rewards products.

Tom Worbey, Senior Products Manager, said: “With stricter energy efficiency regulations on the horizon and tenants increasingly demanding comfortable and efficient homes, we wanted to support those landlords who were already hitting the mark by being energy efficient.

“We launched the Green Reward to do exactly that – reward those who were already displaying their eco-credentials and we are delighted to see so many taking advantage.

“Of course, there is more work to do and landlords who future proof their properties now can stay ahead of regulations and avoid costly retrofitting down the line, as well as protecting the value of their property.”

The Green Reward is available on buy-to-let, semi-commercial and commercial properties, offering cashback of between 0.20% and 0.50% on loans for properties with an EPC rating of A, B or C. The better the energy rating, the greater the cashback reward.

“As demand for energy-efficient properties grows, brokers and landlords need to integrate sustainability into their investment approaches. The Green Cashback Reward reflects this

Law firm expands property dispute resolution service with new partner

A full-service law firm with offices in St Albans has appointed a new partner and head of department to drive the expansion of the property dispute resolution team.

Yezdan Izzet joins SA Law as Partner and Head of Property Dispute Resolution, bringing expertise in advising on complex property disputes involving airspace and rooftop developments and right to light issues.

Yezdan said: “SA Law’s property dispute resolution department has an excellent reputation in the property sector, and I have long admired the achievements of the team and the outcomes they’ve achieved for clients. I am looking forward to leading the team into a new era of opportunity and growth.”

Tracy Lacey-Smith, Joint Managing Partner, added: “Yezdan brings a wealth of experience to her role and will be a strong lead for the property dispute resolution department.”

trend, providing financial incentives for environmentally conscious investments.

“Landlords benefit not only from cashback but also from lower operating expenses and improved tenant satisfaction.

“For brokers, guiding clients toward sustainable options offers a chance to stand out in a competitive field.

“Embracing sustainability goes beyond meeting regulatory standards; it enhances property value and appeals to eco-conscious tenants.”

The product, which was shortlisted in the NACFB Commercial Lender Innovation category, has been praised within the industry.

Peter Davies, Coreco, said: “My colleague recommended Redwood to me as a specialist lender for semi-commercial deals and I am glad they did. I was impressed with their service, flexibility and considered underwriting approach. I was also delighted to bring my client the benefit of the Green Reward cashback from Redwood. It was a very welcome financial boost for them.”

For further information, visit www.redwoodbank.co.uk

Yezdan advises on all aspects of property litigation, including commercial/residential landlord and tenant, possession, overage, breach of contract and misrepresentation, boundary, trusts of land, property professional negligence and management disputes.

Her client base includes developers, commercial entities and individual landlords and homeowners. She joins from London law firm JPC, where she was Head of Dispute Resolution.

A new associate will also be joining the team towards the end of November who will be focused on growing the client base and strengthening the holistic approach SA Law provides to prestigious local businesses, individuals and leading national and international companies in the property sector.

SAY HELLO TO STAX!

We are delighted to be new members

Our mission is to help you maximise the potential of your commercial property through Capital Allowance Claims, R&D Tax Credits, and Grant Applications. We bring together surveyors, accountants, and property tax specialists, united by over 60 years of knowledge and experience.

Our client portfolio is as diverse as our expertise, ranging from compact offices to sprawling commercial complexes

With over 97 years of collective experience in property and a track record of identifying and claiming over £500 million for our clients, we are not just consultants; we are industry leaders recognised by numerous awards

Fair Tax & Good Business Charter Accredited

We are committed to tax transparency, publishing a tax policy that explicitly rejects tax avoidance and ensuring we pay the right amount of corporation tax in the right place at the right time, in accordance with both the spirit and the letter of the law

At STax, we treat our team fairly, with their wellbeing at the forefront of our minds In fact, we have recently introduced a four-day working week to help our team stay well-rested and motivated to provide our clients with the best possible service We’re award-winning!

Our Services

Capital Allowance Claims: We are the Capital Allowance Experts. If you own commercial property, speak to our experienced team about how Capital Allowances can help reduce your tax liability

R&D Tax Credits: Are you investing in property innovation? STax can assist you in maximising a research and development claim with personalised guidance and access to expert knowledge and experience

Grants: Would you like to use a grant to unlock your business’s potential? We can help you navigate the complexities of the grant application and management process to secure funding success in the UK

We would love to get to know you, so please email us at sales@emwstax.com, and we will be happy to set up a discovery call. Garry Keith garry@emwstax.com +44 (0) 7751 740 954

Enjoy breakfast with your business meeting

Sopwell House has long been recognised as one of the most versatile and in-demand venues outside of London.

Only a short distance from St Alban’s town centre and 20 minutes from London, the setting of its 12 acres of beautiful Hertfordshire countryside is a world away from the neighbouring cities.

Venues

The hotel boasts 15 meeting rooms with 19 configurations over two floors. Many ground floor rooms benefit from direct access to a private terrace area and the hotel gardens, while the boardrooms at Sopwell House provide the perfect place to host a company meeting or brainstorming session, with burnt orange and leafy green colour schemes.

The rooms are bright and airy with tea and coffee stations complemented by the hotel’s morning, lunch and afternoon break out food offerings.

Those booking a meeting in January or February in one of the first-floor boardrooms can have complimentary breakfast for all delegates from the hotel’s open plan vibrant brasserie, with pastries, fruits, juices and cooked breakfast offerings.

Alternatively, for those wishing to extend their meeting into the evening and enjoy dinner in one of the hotel’s two restaurants, delegates can enjoy a complimentary reception drink.

Contact the hotel for full details.

Free accreditation scheme encourages healthier Hertfordshire

A recent survey indicated that more than 87 per cent of Hertfordshire residents want food outlets to include healthier options.

To encourage change, Hertfordshire County Council has launched the Herts Responsible Food Award (HRFA), a free accreditation scheme that helps local food businesses make small, easy changes to offer healthier, more sustainable options without compromising quality or profit margins.

Ewen Thomas, General Manager at High Leigh Conference Centre in Hoddesdon, was the first business to receive a gold HRFA accreditation. He said: “It’s a great initiative as it gives you a chance to see what you’re already doing and get the conversation going on how to make improvements.

“We’ve taken deep fat fryers out of our business, finding new and innovative ways to deliver up to 220 meals in 15 minutes that are healthier and more sustainable. It has reduced fire risk on our premises and guest feedback has massively improved. For us as a business, it’s been a huge achievement.

“Let’s create a network, share best practice and create a better environment. We can be at the forefront within Hertfordshire and hopefully see this rolled out nationwide – let’s be one of the first and let’s be proud of what we do.”

Award holders unlock exclusive benefits, including discounts from local wholesale food suppliers, access to free courses and business support from Hertfordshire Growth Hub. Membership of the scheme also boosts business through free advertising and promotion.

Hertfordshire County Council’s Executive Member for Public Health Morris Bright MBE added: “Obesity is a major issue with serious health and wellbeing implications. While our rates are slightly lower than the national average, we still face worryingly high numbers in Hertfordshire.

“I’d encourage all local cafes, restaurants, takeaways and other eateries to join the scheme to support local health and the environment.”

To find out more and sign up your business, visit www.hertfordshire.gov.uk/HRFA or email HealthierCatering@hertfordshire.gov.uk

Don’t get working arrangements wrong

Taylor Walton solicitor Ethan Diver advises businesses on the pitfalls to homeworking…

For many employees, the Covid-19 pandemic triggered the beginning of long-lasting flexible-working arrangements. Despite some employers reporting increased productivity since implementing large-scale flexibleworking arrangements, others have been eager to end or limit their employees’ ability to work from home.

However, where employees have been working from home for some time, this can cause legal difficulties, especially where the relevant policies have not been welldrafted or well-monitored.

In particular, where the working from home arrangement has been satisfactory, requiring an employee to return to the workplace permanently could amount to a breach of the implied term of mutual trust and confidence. Therefore, any decision to require them to return to the office permanently should be founded on sound business reasoning following open and transparent consultation with them.

They should also be provided with reasonable notice of the change, rather than being expected to alter their working arrangements with immediate effect.

Moreover, there is a risk that the working from home arrangement may

have become an implied term of their employment contract through custom and practice. As such, the risk is much higher where employers have not drafted relevant policies or not expressed those policies to be non-contractual.

In contrast, where an employer has made clear that its policy is discretionary and may be revoked at any time, this will help to rebut any argument that the arrangements were ever intended to be permanent. However, it is ultimately a question of degree depending on the nature and duration of the custom or practice, so even arrangements which are expressed to be discretionary may still become implied terms where they subsist for long enough.

The same principle applies to employers wishing to enforce their hybrid working arrangements. For example, where they have in practice allowed employees to work from home more regularly than their policy permits, those employees may be able to argue that their current working pattern has become an implied term through custom or practice. In this way, employers should ensure that they are accurately monitoring how regularly staff are working from home and actively enforcing their policies where they are being overstretched.

Where the working from home arrangement has been satisfactory, requiring an employee to return to the workplace permanently could amount to a breach of the implied term of mutual trust and confidence.

Employers should also remember that it remains open to individual employees to make requests of permanent flexibleworking arrangements. Employers may also need to consider whether homeworking or hybrid-working arrangements may amount to a reasonable adjustment where the employee is disabled.

Rotary launches membership drive

A community organisation is extending a warm invitation to new members looking to make a difference.

Membership of Stort Valley Rotary (SVR) is an opportunity to build meaningful connections, develop new skills and give back in ways that can effect change. Whether you’re looking for personal growth or your company wants to get involved in the local community, SVR has something for everyone.

Gordon Morrison, President of SVR and Founder of its official charity Helping Herts, said: “Joining Stort Valley Rotary is about making a positive impact in our community, whether through volunteering, fundraising, or simply being part of a supportive, like-minded group.

“We’re always looking for new members who share our passion for helping others, and we welcome businesses to get involved in ways that go beyond just writing a cheque.”

Here are the top five reasons to join:

• Make new connections: Joining SVR means becoming part of a welcoming community that values teamwork, and shared goals.

• Support local events & volunteering opportunities: SVR members play an active role in supporting local projects, including initiatives that benefit organisations like Helping Herts. With a strong emphasis on volunteering, you’ll have the chance

to get directly involved in a number of exciting events Helping Herts organises – from fashion shows to cycle rides, walking challenges, golf days, and even sky dives, raising vital funds for 12 Herts-based charities that directly benefit children and young people.

• Attend exclusive Rotary events: Take part in workshops, talks from guest speakers, and social events that are enjoyable and informative.

• Get involved in meaningful causes: By joining SVR, you can contribute to Helping Herts’ work through hands-on volunteering, grant applications, event coordination, or support behind the scenes. This is a great opportunity for those passionate about making a difference in their local community.

• For businesses: Make a difference through fundraising and volunteering: For businesses, SVR membership offers the chance to support community projects, even if direct donations aren’t possible. Volunteering opportunities, alongside corporate fundraising efforts, allow companies to get involved in impactful ways that build strong community ties.

Interested? Contact Stort Valley Rotary today and find out how you can be part of a vibrant, giving community while supporting valuable causes like Helping Herts.

To find out more contact: Sally Bond, sbond@chaldean.co.uk

Creative agency enhances client offering with stateof-the-art machinery

A multidisciplinary agency with offices in Harlow has invested in a new digital printing press, transforming its small-format printing capabilities.

The addition of the Konica Minolta AccurioPress C12000 underscores KGK Genix’s commitment to delivering exceptional quality, faster turnaround times and an expanded range of printing services for clients across multiple industries.

Small Format Print Specialist Dean Mahoney said: “This will allow us to control and manage projects from start to finish and achieve our customers’ expectations.”

The printing press represents the pinnacle of modern printing technology, combining precision, efficiency and versatility to elevate print production standards. With its advanced colour management, ability to handle long sheet printing and seamless integration into existing workflows, the press unlocks creative opportunities that were previously out of reach.

To supplement this printer, KGK Genix has also invested in the latest Morgana finishing equipment, enabling the team to control all elements in-house without the need to subcontract work. By bringing more small-format printing services under one roof, projects are completed more efficiently without compromising the quality the agency is known for. The new equipment also provides enhanced colour accuracy for every print.

For the KGK Genix team, this addition is more than just new machinery – it is a chance to innovate, streamline operations and create even more opportunities for clients.

Save the date for County Show

The fifth annual Lord-Lieutenant of Hertfordshire’s Entrepreneurs Challenge will be taking place at this year’s County Show on 24th and 25th May.

This prestigious competition aims to spotlight the exceptional entrepreneurial talent flourishing across our county.

Open to businesses established in Hertfordshire within the past five years, the Challenge offers an incredible prize package worth over £20,000, designed to help the winning business reach new heights.

Hertfordshire Chamber of Commerce members can enjoy an exclusive discount on tickets to the County Show by using the discount code EBHERTSCHAMBER25 when booking online to secure tickets.

This is your chance to experience everything the show has to offer –from captivating displays to a vibrant celebration of Hertfordshire’s culture, thriving businesses and community spirit.

Visit www.hertsshow.com for further details and to find out how to apply for the Entrepreneurs Challenge.

Legal Property Experts

PLANNING ISSUES IN RESIDENTIAL CONVEYANCING

As part of the conveyancing process Conveyancers are routinely tasked with considering planning issues arising during a sale or a purchase - although for the purposes of this note we are not considering new build properties, nor Building Regulations which has its own regime.

For most properties which were constructed sometime ago and have undergone an extension or internal alterations then a Conveyancer does need to consider whether there is planning consent for the works. In today’s market, in some instances, it is also important in residential conveyancing to check that the property can be used for its intended use as it may be a HMO or require a licence for letting the property.

Planning consent will generally be required for building operations and changes of use that have occurred at the property and as Conveyancers we will check the results of the local authority search as well as information provided by the seller’s Conveyancers and enquiries raised as part of the conveyancing process.

We will also consider whether there has been any breach of conditions attached to any planning consent. Any breaches would be listed in the enforcement section of the local authority search. It would be unusual if the search reveals any breaches, and it is therefore normal for the seller to be asked to confirm in replies to further enquiries that there have been no such breaches.

If there is no planning consent, or lawful use, or there has been a breach of other planning controls, this can potentially be enforced by the local planning authority.

However, even if there is no planning consent for building or change of use, it may be that sufficient time has elapsed such wthat potential breaches cannot now be enforced, or the use of the buildings is now established and therefore lawful.

Unauthorised building operations cannot generally be enforced against once a 4 year period has elapsed from the time they were carried out. Similarly, a change of use cannot generally be enforced against after a 10 year period (4 years in the case of change to use as a dwelling house) has elapsed since the change was made. The way to confirm either of these cases of lawfulness is via an application for a Certificate of Lawfulness of Existing Use or Development (CLEUD) or to submit a retrospective planning application, though this is normally only done when the result is crucial, usually as to value, because the process will of course delay completion.

If you need legal advice, we can help.

Kamran Shah – Partner – Head of Residential

Inspiring Herts Awards

Elevate your brand at Inspiring Herts Awards

Undecided about entering the Inspiring Hertfordshire Awards this year? Laura Pearce, Managing Director of Strand PR, explains why you should and offers some tips

In the competitive world of business, differentiation is key. One often-overlooked strategy for standing out is entering industry awards. Beyond the potential for a trophy, awards offer tangible benefits that can elevate a brand, boost employee morale and unlock new opportunities.

However, winning requires more than just entering; crafting an award-winning entry is an art in itself.

The benefits of business awards

Credibility and trust: Winning or even being shortlisted for an award signals to customers, partners and stakeholders that your business excels. It’s a third-party endorsement of your quality, innovation or leadership, which can be a game-changer in securing new business.

Marketing and visibility: Awards provide a platform for visibility. Winners and nominees often benefit from media coverage, social media buzz and opportunities to showcase their expertise. An award logo on your website or promotional materials can enhance your marketing efforts and attract new customers.

Employee engagement: Recognition through awards boosts employee morale and loyalty. When staff see their hard work acknowledged, it fosters a sense of pride and motivates them to maintain high performance.

Networking and growth: Awards ceremonies and related events are invaluable networking opportunities. Meeting industry peers, potential clients, or collaborators in a celebratory setting can lead to long-term partnerships and growth.

Benchmarking success: The process of entering awards forces businesses to reflect on their achievements, define their unique value and set goals for future improvement.

Five tips for writing an award-winning entry

Understand the criteria: Before starting, thoroughly read the award’s criteria and guidelines. Tailor your responses to address every requirement explicitly. Judges are looking for clarity and relevance, so don’t leave them guessing.

Tell a story: Data and achievements are important, but the most memorable entries weave these into a compelling narrative. Highlight challenges you overcame, innovation you implemented and the impact of your efforts. A human element can make your entry resonate with judges.

Be specific and back claims with evidence: Vague statements like “we provide excellent customer service” don’t stand out. Instead, include specific metrics or testimonials. For example: “Customer satisfaction rose by 25 per cent over six months, supported by feedback scores from over 1,000 respondents.”

Use clear, concise language: Judges may review hundreds of entries, so keep your language simple and direct. Avoid jargon and focus on delivering your message effectively. Use bullet points and headings to make your entry easy to skim.

Seek outside feedback: Before submitting, have someone outside your organisation review your entry. They can spot errors, unclear phrasing, or weak arguments you might have overlooked. Their fresh perspective can also highlight areas to strengthen.

Entering awards isn’t just about the win; it’s about showcasing your business’s value to the world. By carefully crafting your submissions and leveraging the recognition that follows, you can position your company for long-term success.

If you want to know more, book your place on the Entering is Winning workshop on Friday 31 January at Tewin Bury Farm or Wednesday 5th February at Rothamsted Enterprises, Harpenden. Full details on the Chamber website.

Inspiring Hertfordshire Awards 2025

The Inspiring Hertfordshire Awards (IHA) were launched in 2012 to focus on and celebrate the expertise, achievements and outstanding contribution that businesses and individuals continually make to the growth of our county.

IHA 2025 provides an amazing chance to celebrate this, and recognise the fabulous successes of local businesses, large and small, throughout Hertfordshire.

The awards ceremony and gala dinner will be returning to the picturesque Tewinbury Farm Hotel, Welwyn on Thursday 26 June 2025.

The evening will include pre-dinner drinks, a threecourse meal with wine, fabulous entertainment and, for those who enter the awards, the opportunity to discover whether they have won a trophy – either for one of the 14 categories available to enter, or one of two Special Recognition Awards chosen by the Chamber and the headline sponsors.

This year all guests are invited to partipate in a Masquerade theme; putting on their glad rags and getting into the spirit of the evening.

There are limited sponsorship opportunities available – from award categories to table decorations, so please contact us for further information on these chances to get involved in this glittering event.

Please contact us at e: enquiries@hertschamber.com

INSPIRING HERTS AWARDS 2025 LAUNCH

Thursday 23rd January 2025

18:00 – 20:00

Old Palace, Hatfield House

Members:£20 +VAT

Non-Members:£20 +VAT

ENTERING IS WINNING –IHA WORKSHOPS

Friday 31st January

9:00 - 11:00

Tewinbury Farm, Welwyn AND Wednesday 5th February

Rothamsted Enterprises, Harpenden

Members: Free

Non-Members: Free

Are you considering entering our Inspiring Herts Awards in 2025? If so, and if you would like some advice on where to start with your entry, come to one of our FREE Entering is Winning Workshops, to find out how to win one of these prestigious awards.

SAVE THE DATE

INSPIRING HERTS AWARDS CEREMONY AND GALA DINNER

Thursday 26th June 2025

18:00 - Midnight

Tewinbury Farm, Welwyn

Members: £145 + VAT

Non-Members: £165+ VAT

The Inspiring Hertfordshire Awards 2025 culminate in an evening of celebration and extravagance as our awards finalists find out which businesses will be crowned the winners. These awards enable Hertfordshire businesses to showcase their performance and achievements to clients, customers, suppliers, stakeholders and the Hertfordshire business community.

Awards categories for 2025:

Special Recognition Awards

• Inspiring Business of Year

• Outstanding Contribution to Business

Inspiring Herts Awards categories

• Business of the YearMedium/Large

• Business of the YearSmall/Medium

• Apprentice of the Year

• Best use of Technology

• Community Champion

• Diversity & Inclusion

• Entrepreneur of the Year

Headline sponsors:

Category Sponsors:

• Excellence in People Development

• Excellence in International Trade

• Family Business of the Year

• Most Promising New Business

• Property & Construction Project of the Year

• Green Award

• Workplace Wellbeing Award

Associate Sponsors:

Welcome to our new members

A V V Solutions Ltd

A V V Solutions is a family-run business founded in 1996 specialising in masonry construction and the restoration and conservation of historic buildings.

w: https://avvsolutions.com

e: julie@avvsolutions.com

a: Unit 3 Eastman Way

Hemel Hempstead Industrial Estate

Hemel Hempstead Hertfordshire HP2 7DU

AGM Podiatry & Ayurveda Centre St. Albans

AGM Podiatrists are state registered and have worked on foot care for nearly two decades. Offering a wide range on all manner of foot and limbs support, including Nail Surgery and Biomechanics.

The Centre also has an Ayurvedic Practice with Female Senior Doctors/Practitioners.

w: http://www.agmcentre.com

e: antonellameli@hotmail.co.uk

a: AGM Podiatry Clinic & Ayurveda Practice

Church Lane Old Hatfield St. Albans

Hertfordshire AL9 5AR

New Members

Diamond Member Atlas Copco Group

Our advanced solutions can be found across all sectors and geographies, including our: compressed air and vaccum solutions, energy solutions, dewatering and industrial pumps, industrial power tools, assembly and nine vision solutions.

e: elise.davies@external.atlascopco.com

w: https://www.atlascopcogroup.com/en

a: Technology House 105 Technology House

Maylands Avenue

Hemel Hempstead Hertfordshire HP2 7DF

Bell Sport & Classic

w: https://www.bellsportandclassic.co.uk/

e: tom@bellsportandclassic.co.uk

a: Hill View Luton Road

Markyate Hertfordshire AL3 8QE

Business Together Limited

Business Together Limited was launched in 2015 to provide a complete package of technical solutions. It provides end to end solutions; from understanding/ gathering the initial requirements to design, deploy, migration, testing, monitoring and supporting the bespoke IT solution.

w: https://btlitc.co.uk

e: prashant@btlitc.co.uk

a: Oak House Central Park

Watford Hertfordshire WD24 4QN

Certa Group Service Ltd

Certa Service have a dedicated team of engineers with the experience and skill to keep your kitchen running smoothly. They provide full Pre-Planned Maintenance packages (PPM) and ad-hoc repairs to ensure your gas and electrical kitchen equipment, including refrigeration and air conditioning remains in good working order.

w: https://www.certaservice.co.uk/

e: dan@certaservice.co.uk

a: First Floor The Courtyard 77-79 Marlowes Hemel Hempstead Hertfordshire HP1 1LF

Diamond Member

Champneys Tring

Health and Wellness Resort, Bedrooms and Spa Facilities.

w: http://www.champneys.com

e: adam.lawson@champneys.com

a: Wigginton Tring HP23 6HY

Corker Cars Ltd

As St. Albans’ leading private hire taxi service, Corker takes pride in their commitment to providing a pioneering, professional & reliable service.

w: https://www.corker.taxi/

e: shaz@corker.taxi

a: Stanta Business Centre 3 Soothhouse Spring St. Albans Herefordshire AL3 6PF

Crafty Team Building

Engaging and creative team building workshopsin person and online.

w: https://www.craftyteambuilding.com/

e: info@craftyteambuilding.com

a: 3 Caister Close Hemel Hempstead Hertfordshire HP2 4UQ

DBStructural Ltd

w: https://dbstructural.co.uk/

e: info@dbstructural.co.uk

a: Unit 3 Liscombe West Liscombe Business Park Soulbury LU7 0JL

Debenhams Ottaway

Trusted legal advisors helping individuals, families and businesses with their next legal challenge or opportunity.

w: https://www.debenhamsottaway.co.uk

e: lawyers@debenhamsottaway.co.uk

a: 107 St Peter’s Street St Albans AL1 3EW

Digihaul

A technology and data driven company revolutionising the logistics sector by simplifying and digitalising processes.

w: https://www.digihaul.com/ e: charlie.molnar@digihaul.com

a: 1&2 Carters Row The Melon Ground Hatfield Park Hatfield AL9 5NB

Elecspec

Elecspec have been providing a quality and dependable service to commercial and industrial customers since 2009. Based in Hertfordshire, the Elecspec team, work with businesses across the South East of England.

w: https://elec-spec.com/

e: alistair@elec-spec.com

a: 4c Hartham Lane Hertford Hertfordshire SG14 1QN Forge

Forge skills and talent become your skills and talent, and bolt straight on as members of your team, becoming your own marketing department, there to grow your sales team’s pipeline.

w: https://www.forge.uk

e: charles@forge.uk

a: 18 Phipp St London EC2A 4NU

FPM Facility Services Ltd

Building maintenance and electrical services provider specialising in the commercial and industrial sectors across the Southeast of England. Established since 2001, FPM Facility Services Ltd have experience in working with a variety of customers, ranging from large organisations to education and healthcare providers.

w: https://www.f-p-m.co.uk/

e: frank@f-p-m.co.uk

a: 256 Capability Green Luton

Genevieve Sweeney Limited

In the world of luxury knitwear, Genevieve is a master of her craft. With a devotion to perfection, she demonstrates that knitwear is more than just fabric; her confident and contemporary approach to colour, pattern and texture ensures a premium look and feel that elevates each piece beyond everyday wear.

w: https://www.genevievesweeney.com/

e: genevieve@genevievesweeney.com

a: 5D Church End Farm

Church End Lane Green Tye Nr Much Hadham Hertfordshire SG11 2DY

Hertfordshire Mental Health and Learning

The Hertfordshire Mental Health Learning Disability and Autism HCP works to transform care and promote health and wellbeing. (MHLDA) brings together the NHS, local government, and the voluntary, community, faith, and social enterprise sectors to deliver a shared vision: Supporting people living with a mental illness, learning disability, and/or autism in Hertfordshire to live longer, happier and healthier lives.

w: https://www.hertsandwestessex.ics.nhs.uk

e: Ed.Knowles@nhs.net

a: The Colonnades Hattech Business Centre

Beaconsfield Close Hatfield Hertfordshire AL10 8YE

Howden Insurance

e: david.gordon@howdeninsurance.co.uk

a: 97-99 Marlowes Hemel Hempstead Hertfordshire HP1 1LF

HR Owen Lotus

e: chris.hill@hrowen.co.uk

a: Hatfield Business Park

Hatfield Hertfordshire AL10 9WN

iSales Academy LTD

A specialist sales, marketing, digital, leadership and customer service training provider, delivering excellence since 2017.

w: https://isalesacademy.co.uk/

e: lisa@isalesacademy.co.uk

a: Egale1 80 St Albans Road

Watford Hertfordshire WD17 1DL

John Ladbury & Co Ltd

John Ladbury design, manufacture and install bespoke Kitchens and other rooms in the home.

w: https://www.johnladbury.co.uk/

e: sales@johnladbury.co.uk

a: Unit 11, Alpha Business Park Travellers Lane Welham Green Hatfield Hertfordshire AL9 7NT

Just Consultants

Helping business understanding and reduce their cost base across all areas of spend whilst supporting and enhancing their business plans and strategies.

e: dave@justconsultants.net

a: The Ridings Albury End Albury SG11 2HS

Platinum Member

Just Smile Ltd

w: https://www.justsmile.co.uk

e: david@justsmile.co.uk

a: Unit 6, Dane End Farm Beaumont Hall Lane

St Albans Hertfordshire AL3 6RW

New Members

KeyPar Limited

Keypar Limited specialises in healthcare, beauty, and FMCG wholesale, prioritising customers by delivering quality products, reliable service, and tailored solutions worldwide.

w: https://keypar.co.uk/

e: Paresh@keypar.co.uk

a: 1 Cheshire Drive Leavesden

Watford Hertfordshire WD25 7GP

Platinum Member

Media Powerhouse

Media Powerhouse delivers Audio Visual, Creative Print, Event and Scenic services for permanent installations and temporary event set ups, helping businesses overcome technical challenges to create efficient and impactful environments.

w: https://media-powerhouse.com/

e: andrew.hippisley@media-powerhouse.com

a: Unit 13 Parkbury Estate Handley Page Way Colney Street St Albans AL2 2DQ

Metropolitan Bushey Events & Sports Centre

Built in 1967, Bushey Sports Club is a purpose built members sports club offering sporting, leisure and social facilities to all members of the community. Bushey Sports Club aim to encourage the community to use all the facilities they have to offer.

w: www.metropolitanbushey.co.uk

e: david.rees@metropolitanbushey.co.uk

a: Aldenham Road Bushey WD232TR

Prerana Consultancy Limited

Prerana Consultancy Limited is one of the leading IT companies in London delivering award-winning managed services for over 10 years to local, national and international organisations who are seeking a smarter way to manage and develop their technology.

w: https://preranaconsultancy.co.uk

e: raghav@preranaconsultancy.co.uk

a: 4 Meadowbank

Watford Hertfordshire WD19 4NP

Remulate Protect Ltd

Whether you are an individual, or a business, Remulate Protect works with clients to protect and preserve their wealth, providing tailored protection solutions for every stage of life’s journey.

w: https://www.remulate-protect.com/

e: marc@remulate-protect.co.uk

a: Imperial Way Watford WD24 4XX

S K S Ltd

SKS Ltd, trading as JMA UK, was established in 1972. During the late 70’s the company started wholesaling keys from their locksmith premises in Harrow. By 1984 the wholesale side of the business had grown significantly making it necessary to separate it from the retail business and at the same time its partnership with JMA part of the Altuna Group was formed. The company has become the UK’s largest key blank supplier with focus on the key and lock industry.

w: https://jma-uk.co.uk/

e: c.fennessy@sks.co.uk

a: Unit 2 Canalside Northbridge Road

Berkhamsted Hertfordshire HP4 1EG

Social Trove

Social Trove is a full-service Digital Marketing agency based in Hertfordshire offering social media management, ads, content creation, branding, email marketing, consulting and more!

w: http://www.socialtrove.co.uk

e: hello@socialtrove.co.uk

a: Suite A 82, James Carter Road Bury St. Edmunds Suffolk IP28 7DE

The Hertfordshire Golf & Country Club

Sports facilities, golf, gym and Spa. The restaurant operating Breakfast and lunch service. Function space for Internal and external events.

w: https://www.thgcc.co.uk/

e: m.robbins@thgcc.co.uk

a: Broxbournebury Mansion

White Stubbs Lane Broxbourne Hertfordshire EN10 7PY

The Mosaic Practice

w: http://www.themosaicpractice.com

e: katie@themosaicpractice.com

a: 68 London Road

Knebworth Hertfordshire SG3 6HB

West & Sons Funerals

Funeral services, Probate services, Wealth Management, Legal services, Financial services.

w: https://westfunerals.com/

e: david@westfunerals.com

a: 110 Fore Street Hertford SG14 1AB

Wodson Park Sports & Leisure Centre

Provision of safe, affordable good quality sport and leisure facilities for the community of East Herts.

w: wodsonpark.com

e: jan.stock@wodsonpark.org

a: Wodson Park Sports Centre

Wadesmill Road Ware Hertfordshire SG12 0UQ

New treatment rooms open for health professionals

Flexible treatment rooms for medical professionals have been officially opened in Ware.

The Dolphin Medical and Therapy Rooms offers high-quality consultation and therapy spaces designed for health professionals across a wide range of fields.

Conveniently located in Ware and accessible from Hertford, Hoddesdon, Bishop’s Stortford, and surrounding areas, the facility provides an ideal setting for new practitioners and established professionals seeking to expand their practices in a modern, costeffective environment.

Craige Sampson, founder said: “We’re committed to providing a welcoming, professional space that allows health practitioners to focus on delivering quality care. Whether just starting out or already established, our facility offers the flexibility and high standards needed to enhance your practice and provide an exceptional experience for clients.”

Housed in a building previously used as a GP surgery, the rooms can be rented by the hour, half-day, or full day as needed, without the commitment of memberships.

The Dolphin Medical and Therapy Rooms is now welcoming bookings from health and wellness professionals, including therapists, medical consultants and holistic practitioners. Interested practitioners are encouraged to contact the facility to learn about booking options, discounts and how the space can support their practice’s growth.

Accountants supports African student to reach dream

A Hoddesdon accountants is supporting a 21-year-old student from Zambia with her dream of becoming an internationally recognised accountant.

Growing up in a family of six with limited resources, Gertrude’s parents work hard selling local foods in the market to make ends meet. Despite financial challenges, Gertrude excelled in school, winning numerous awards. With HB Accountants’ sponsorship, she is now pursuing her business administration Bachelor’s degree in in accounting and finance, and is able to envision a future where she can elevate her family out of poverty and serve as a role model for others in her community.

HB Accountants’ partnership with The African Impact Foundation has made this sponsorship possible. The Foundation, a valued charity client of HB Accountants, increases access to education and supports young people, especially young women, to overcome economic barriers. Through the foundation, Gertrude has received vital resources, including educational fees, learning materials and school facilities.

She said: “To have HB Accountants supporting me is like a driving force that is giving me hope. Their sponsorship helps me believe that my goals are within reach. I want to make a real difference, not just for my family, but for my community, inspiring others to believe that a better future is possible.”

HB Accountants has invested in the professional development of young people for over 12 years, with a successful apprenticeship scheme in the UK that has already helped 16 apprentices flourish and advance into successful careers within and outside of accountancy. HB’s support for Gertrude is the start of the extension of this commitment, one that bridges international communities and

creates opportunities for young talent worldwide.

It also showcases HB’s dedication to fostering positive impact through education and community support.

HB Accountants’ director, Keith, a charity accounts expert, works closely with The African Impact Foundation, aligning professional expertise with a charitable commitment in order to create lasting change.

He said: “Education can be a powerful catalyst for sustainable change. By empowering young individuals like Gertrude and our UK apprentices, we’re fostering the next generation of leaders capable of transforming entire communities and building a brighter future.”

The company’s commitment to education has also been recognised locally, with HB Accountants named SME Employer of the Year for the East of England Region by the Department for Education, as well as featuring in the list of Top 50 SME Apprenticeship Employers in both 2023 and 2024.

Heart in Herts

Inspiring designers face Dune challenge

College students looking to carve out a career in retail design are being invited to take part in a third annual competition.

KGK Genix is partnering again with Herts Regional College for the launch of the Student Retail Design and Careers competition for the third year running with entrants being asked to design a retail concept for the globally recognised brand, Dune London.

This initiative continues to give college students a unique chance to showcase their creative talent and gain valuable experience in the retail design industry.

Graham Pitts, Managing Director at KGK Genix, said: “Helping young people discover their potential is one of the most rewarding things we do at KGK Genix. Seeing past winners develop their skills and take their first steps into the industry is a reminder of why initiatives like this matter.

“We urge other businesses to create similar opportunities to inspire the next generation. The future of our industry depends on it.”

Over the past two years, this competition has uncovered incredible talent, with winners including Lorna Storey and Tamsin Shattock going on to achieve great success.

In Year 1, students rose to the challenge of designing for global sportswear giant Nike, while in Year 2, they crafted innovative retail concepts for the iconic fashion brand Superdry.

Both years were a resounding success, uncovering incredible talent and delivering outstanding results:

• 52 work experience and insight days provided

• Six students offered six-week paid internships

• Three students hired as full-time employees (two in project management and one in the pre-press department)

Matt Walsh, Operations Director at KGK Genix, added:

“The creativity and energy these students bring is inspiring. Collaborating with Herts Regional College to provide this platform is a privilege, and we’re excited to see the incredible designs that will emerge this year.

“The competition not only supports students in exploring career opportunities but also strengthens the partnership between local businesses and local education.

The competition will be judged by an experienced and diverse panel, including:

• Donna Schulz (CEO, Hertfordshire Chamber of Commerce)

• Lorna Storey (Project Manager, KGK Genix)

• Graham Pitts (Managing Director, KGK Genix)

• Steve Lister (Retail Consultant)

• Ian Scott (Retail Consultant)

• Jim Sullivan (Dune London Account Manager, KGK Genix)

• Matt Handley (Managing Director, Matching Talent with Opportunity – specialist print recruiter)

Donna Schultz commented: “I was delighted to be asked to be one of the judges for this competition. This initiative by KGK Genix is a shining example of how businesses can support local talent and drive innovation. We are proud to support such a forward-thinking project that creates meaningful opportunities for young people and strengthens our community.”

This year’s competition kicks off on 11th January 2024. For further information, contact enquiries@kgkgenix.co.uk

It’s

To celebrate our 20th Anniversary, Herts Domestic Abuse Helpline is inviting you to take part in Tea & Cake for HDAH. All the money raised will go to supporting those affected by domestic abuse.

part in Tea & Cake for HDAH. All the money raised will go to supporting those affected by domestic abuse.

Hart Learning & Development are here to help you attract, retain and develop the best emerging talent in the market.

It’s very easy to take part. Sign-up using the email address below and we will send you a host package with guidance and tips on how to get started. It is up to you to choose when, where and who attends your event. You can host it at home with friends, at work with colleagues or fundraise in your local community. Ideas, resources and full instructions are included in your package, as well as how to collect donations and send them to the charity. Be sure to take lots of pictures so we can include them in our social media updates!

Herts

is a free, confidential support and signposting service. It is often the first port of call for a victim, survivor, family member, professional or perpetrator seeking help. As well as supporting around 2,400 callers a year plus many more through our website, the Helpline runs a confidential email service, holds educational sessions and raises awareness through campaigns and resources within the community.

PRINTERS COPIERS SCANNERS

Herts Domestic Abuse Helpline is a free, confidential support and signposting service. It is often the first port of call for a victim, survivor, family member, professional or perpetrator seeking help. As well as supporting around 2,400 callers a year plus many more through our website, the Helpline runs a confidential email service, holds educational sessions and raises awareness through campaigns and resources within the community.

✓ Leasing and Rental Plans

✓ Managed Print Solutions

✓ Free Print Audits

✓ Inclusive monitoring Software

SIGN-UP TODAY!

Email your details to: friends@hertsdomesticabusehelpline.org

We specialise in providing apprenticeships to drive your business forward. Our expert teams work with you to identify the right training for the right people at the right stage in their career.

✓ Fully inclusive Service Agreements

✓ Fast and eﬃcient on site repairs

✓ Consumable sales

Call 01462 424242 email hello@hartld.co.uk or visit www.hartld.co.uk/inspire

Meet The Chamber Team

In conversation with... Jasmine Turner

My favourite movie of all time is Mary Poppins, and I know every single song and all the dance routines!

Tell us about your time at the Chamber.

I’ve been a team member with the Hertfordshire Chamber of Commerce for four whole months. It’s been great! I’ve met lots of members and I work with a great team of people.

What has been your proudest moment?

Being in sales for more than 25 years, I think my first membership sale at the Chamber to Prashant and Business Together was my proudest moment.

Do you have a favourite event?

No. Because they’ve all been so good, it would be extremely hard to choose a favourite.

When you are away from the office, what do you enjoy doing?

When I’m away from the office, I’m usually spending quality time with my seven-year-old son, having fun in Hertfordshire or studying maths and Spanish.

If you could have a dinner party with three guests, living or dead, who would you invite?

That’s a difficult question. I think it would be Tyrese Gibson, Samuel L Jackson and Madonna – three really different personalities.

Tell us about the best holiday you’ve ever had.

I spent a month in Thailand for our beach wedding. Our friends and family still say it’s the best wedding they’ve been to. We got married in the chapel on the lagoon in Phuket.

And, finally, tell us something people may not know about you.

My favourite movie of all time is Mary Poppins, and I know every single song and all the dance routines!

In conversation with... Simon Neatham

I spent 16 years building a very successful retail business that included multiple outlets as well as a very busy website.

Tell us about your time at the Chamber.

I’ve recently joined the Chamber in a newly created General Manager role. My time has been spent understanding the various aspects of the business with a view to providing strategies and support to the great team we already have here.

What has been your proudest moment?

I spent 16 years building a very successful retail business that included multiple outlets as well as a very busy website.

Do you have a favourite Chamber event?

The Chamber Christmas Lunch was amazing and I’m really looking forward to the great events we have coming up in 2025.

When you are away from the office, what do you enjoy doing?

When I’m not working, you’ll normally find me on my bike. I’m a very keen long-distance cyclist.

If you could have a dinner party with three guests, living or dead, who would you invite?

I’d have to say my family. My two children are now both adults living away from home and having everyone together round the dinner table doesn’t happen often enough.

Tell us about the best holiday you’ve ever had.

I’m fortunate to have had many great cycling trips over the years. In my younger days I also went rock climbing and mountaineering all over the world. If I had to choose one though, it was a two-week family road trip around California in 2017. Amazing scenery visiting several National Parks and it was the last holiday we had together as a family.

And, finally, tell us something people may not know about you.

I’m colour blind!

The University of Hertfordshire partner with Tesco on apprenticeship offering

The University of Hertfordshire has partnered with multinational retailer Tesco to provide a new, bespoke senior leader apprenticeship aimed at upskilling, retaining and developing their own talent pipeline.

The Level 7 Senior Leader Apprenticeship aims to support high potential Tesco employees to become responsive, responsible and inclusive leaders with the knowledge, skills and behaviours they’ll need to progress to a leadership role.

Over 24 months, apprentices will be expected to complete learning and development both on and off the job through a range of different activities, including self-directed study, applied assessments and in-person lectures at the University’s campus in Hatfield, all supported by employer mentors and Herts tutors.

Course content, developed in conjunction with Tesco, will then use tailored case studies to teach relevant, up-to-date knowledge and skills aimed at ensuring colleagues are able to respond to real-world scenarios confidently and authoritatively.

Upon successful completion of the full programme and an end-point assessment, apprentices will be awarded a Post Graduate Diploma (PgDip) in Strategic Leadership by the University of Hertfordshire.

Celeste Jones, Associate Director of Apprenticeships at the University of Hertfordshire, said: “We are thrilled to be working in partnership with Tesco as their training provider. As one of the UK’s leading business-facing universities, recognised for our emphasis on workbased learning, and a key provider of Higher and Degree apprenticeships, we are well versed in developing bespoke, course content that addresses our employer partners needs when it

comes to upskilling their workforces and retaining talent.”

Fully funded by Tesco through the apprenticeship levy, the first cohort of 20 started their Level 7 Senior Leader Apprenticeship in September, with a second cohort of 20 apprentices due to start their programme in March.

Chloe Best, Lead Project Manager, Stores Transformation at Tesco and one of the apprentices on the first cohort, said: “I’m really excited to have started my journey to achieve a Level 7 Senior Leader Apprenticeship. This opportunity will provide invaluable skills and knowledge that will enable me to become the best version of myself and a more rounded leader at Tesco and I look forward to exploring all the resources available at the University of Hertfordshire.”

The University currently has over 250 employer partners for its Higher and Degree apprenticeships programme.

Rated the best university for social mobility in the East of England, 94% of Herts apprentices achieved a 1st or 2:1 award on programmes that include an undergraduate degree last year.

“Degree apprenticeships are becoming an increasingly popular route for employers,” finishes Celeste. “Employers looking to develop or recruit people in their organisations can turn to us for the quality of support they need and, together, we can ensure we are delivering the relevant education programmes that directly address their skills gaps. Thinking ‘Apprenticeship first’ when creating a training programme or vacancy in your organisation is a surefire way of getting more interest and applicants to the role.”

With National Apprenticeship Week just around the corner in February, now is the perfect time to explore ways in which apprenticeships can benefit your organisation. For more information on the University of Hertfordshire’s higher and degree apprenticeship provision for either businesses or learners, please visit go.herts.ac.uk/apprenticeship-study or contact one of the team on apprenticeships@herts.ac.uk.

Construction company ‘making positive impact on society’ is Europe’s best

A national contractor headquartered in Letchworth has been ranked the highest-placed construction company in Europe for its leadership in diversity and inclusion.

Willmott Dixon, which has 20 offices across England and Wales, including one in Hitchin, has been included for the fifth time on the FT Diversity Leaders list that features Europe’s top 850 employers.

It follows inclusion on The Times list for Top 50 Employers for Gender Equality earlier this year.

Stewart Brundell, managing director for London and East, said: “The construction industry has traditionally been seen as a male domain, but that has changed in recent years and we are proud to be leading the way.

“Being recognised for our commitment to diversity and inclusion is testament to the values we hold at Willmott Dixon. A diverse workforce not only brings a range of perspectives, skills and ideas that drive innovation and problem-solving, but it also reflects the communities where we work.

“This recognition reinforces our dedication to building a workplace where everyone feels valued and inspired to make an impact.”

The company has also been awarded Platinum status through the Investors in People initiative, placing it in the top two per cent of similar sized companies. Only seven per cent of eligible companies achieve this standard.

“One of the most uplifting pieces of feedback we received was that 93 per cent of our people think that we have a positive impact on society. Our purpose beyond profit approach is

important to us and it is satisfying to see that our workforce recognises that.”

Completing the set of accolades, Willmott Dixon has been given platinum status in the 5% Club, an organisation that works with UK employers to increase accessible workplace learning, focusing on apprentices, sponsored students and graduates.

The 2024-25 audit recognised the company’s investment in upskilling people through apprenticeships, degree programmes, NVQs, HNDs and graduate schemes. The platinum status is only awarded to companies that have successfully held the gold award for three consecutive years.

“This underlines our approach to using a multitude of ways to upskill our people to help them grow, develop and achieve success in their careers.”

For further information about Willmott Dixon, visit willmottdixon.co.uk

HR consultancies join forces to create 30-strong team

An acquisition in the HR sphere has created one of the largest independent people management and learning and development consultancies in the UK.

Hertfordshire consultancy HR Initiatives has been acquired by Basingstoke-based Reality HR, providing a combined client base of around 280 businesses with access to a strengthened pool of experts.

Sally-Ann Hall-Jones, CEO of Reality HR, said: “I am immensely proud to be taking this leap forward for Reality HR.

Our business has consistently grown in the two successful decades since it was founded in 2004, and for some time we have been looking to complement this growth with an opportunity to expand through acquisition.

“As a consultancy with people at the heart of everything we do, it was important to find a business that was a good cultural fit and shared our ethos of partnering strategically with businesses to help them succeed and grow.”

Celebrating 20 years as a leader in HR consultancy and management training, Reality HR welcomes HR Initiatives’ experienced professionals to create a 30-strong team, of which 22 are CIPDqualified HR professionals.

Laura Davis, Chair of Reality HR, added: “HR Initiatives has a team of experts which sits perfectly alongside ours, with a shared commitment to developing long-lasting, close partnerships with clients.

“Our combined consultancies now offer both sets of clients an even wider pool

of experience and expertise to support business owners and managers in getting the best out of their people, overcoming HR challenges and growing their businesses.”

HR Initiatives’ clients will benefit from access to Reality HR’s recruitment services and established learning and development team, including an executive coach and insights discovery practitioners alongside tailored training solutions and development programmes for business leaders and line managers.

Emma Williams, Managing Director at HR Initiatives, said: “Just like us, the team at Reality HR are committed to helping businesses achieve their potential by putting people at the centre of their success. I am delighted that our exceptional people will be joining SallyAnn and her team, and I know they are looking forward to playing an integral part in the future growth of Reality HR, HR Initiatives and the businesses we partner with.”

Membership Benefits

Westfield Health

Chamber members can provide their employees with a Westfield Health quality healthcare plan to help them look after their everyday health.

Each day that someone is absent through sickness is a considerable cost to your company in lost productivity. So, at just over 18p per employee, per day, the Chamber Plan effectively pays for itself.

The Plan provides eligible employees with cash benefits towards a range of routine healthcare needs, including optical, dental, chiropractic and therapy treatment.

Its Employee Assistance Programme provides a confidential 24-hour counselling and advice line for a range of medical, legal and wellbeing issues, including up to six face-to-face counselling sessions for the policyholder.

Ashbourne Insurance

The Chamber is delighted to offer a range of competitively priced travel insurance benefits through its Patron member Ashbourne Insurance – an independent broker based in Hoddesdon, Herts, established for over 40 years. Herts Chamber members benefit from a 10% discount.

There is a diverse range of products available, including single-trip, annual multi-trip, backpacker, winter sports and policies for senior citizens.

Members: To claim/find out more about this benefit, please visit your profile in the Members Area.

Cover includes:

• Dental

• Optical

• Holistic Therapy

• 24hour access to counselling

• Access to a Doctor for you and your family

Benefits of the scheme also include:

Best Doctors enables employees, their partners and dependent children to get an expert second medical opinion from a world-leading medical specialist after receiving diagnosis of a serious or worrying medical condition..

Westfield Rewards provides access to discounts, special offers and cashback at more than 450 leading high street/online retailers, including Sainsburys, Debenhams, Marks and Spencer, Boots and B&Q, as well as travel companies such as Expedia.

Alongside these benefits, Westfield Health has also enhanced its existing GP telephone consultation service DoctorLine™ by introducing a new webcam consultation service. Policyholders can have an online face-to-face consultation with a GP at a convenient time, avoiding the need to wait days for an appointment.

Members: To claim/find out more about this benefit, please visit your profile in the Members Area.

Membership Benefits

Transforming relationships at work

Yael Leinman of Intentional Team Coaching is a Certified Organisational Relationship System Coach. She shares the invisible force behind team success

By creating a safe space for open dialogue, Yael enabled team members to be able to share their experiences and concerns, leading to a collective agreement to establish healthier communication and cultural team norms.

Yael Leinman recognises that a team is more than just a group of individuals – it is a living, breathing system with unique identity, characteristics, strengths and challenges.

With 20 years of experience as a mental health professional in the NHS, through Yael’s coaching, people no longer feel attacked or blamed, but instead are capable of having constructive, honest and open conversations, leading to more efficient ways of working.

She said: “People don’t have to live with bad relationships. I frequently see clients struggling with conflict management, toxic work culture, change management and general lack of team cohesion. Working with a team in which the culture is damaging the organisation, and seeing the transformation where team trust and performance is high is truly rewarding.”

A recent client was grappling with a toxic workplace culture across their 80-plus employees. The team had been stuck in a cycle of blame and mistrust towards the leadership team, with communication breakdowns undermining morale and productivity. Employees felt unheard, and conflict often escalated into personal grievances.

After a series of sessions with Yael, the organisation saw a significant reduction in conflict, increased collaboration and improved productivity. More importantly, the team’s morale and sense of purpose were restored, and their collective resilience and wellbeing could be rebuilt.

There is a significant financial benefit to systems coaching. A happier and functioning team means fewer absences, grievances, defensiveness, contempt and resistance to new ideas, which can increase HR costs.

Previous client Christi Byerly, CEO, said: “Working with Yael has been transformative for our team. When we came to her, we were uncertain about our long-term commitments and held some unspoken fears.

“Through her expert team coaching, Yael created a safe and compassionate space where we could express ourselves openly and reconnect with the quality of our relationship and how much we mean to one another in our shared purpose.

“Her calm and reassuring presence created a warm and inviting space for our team coaching. With her ability to hold space for big emotions while ensuring every perspective was equally valued, she allowed us to truly go deep. Her insight and gentle guidance brought a

deeper connection to our partnership, leaving us with clarity and heartfelt appreciation.”

Yael added: “Many organisations are on the mental health wagon and invest in yoga, mindfulness, team days outs, etc. But people don’t always like it. In our core, we all want to feel valued and appreciated.

“Having a fun day out or an inspirational speaker is great, but if the working culture is unhealthy, it makes more economic sense to invest in improving working relationships than offering a gym membership to employees.

“Investing in better relationships isn’t just ‘nice to have’; it’s a strategic move that can transform your team’s culture, creativity and productivity with significant ROI.”

Member benefit: Scan the QR code to join Yael for a systems coaching taster session on 6th February.

The Last Word Patrons

Paul Robin

Chief Executive

Hertfordshire Community Foundation

What

do you do?

We are an independent charity that distributes grants to hundreds of small charities and voluntary groups in Hertfordshire. Established more than 30 years ago, we have built up endowment funds from philanthropic individuals, families and businesses in Hertfordshire. These invested funds produce annual income for us to dispense as grants. The capital funds are never spent down, ensuring we can give grants

We are proud to be the Chamber’s Charity Patron, which has helped us make numerous new contacts and build new partnerships with members.

out in perpetuity. We also distribute some funds in partnership with Hertfordshire County Council

Who

do you work for?

I technically work for a Board of Trustees. That is to whom I am answerable! But in many ways, I feel I work for the organisations we support who in turn make a positive difference to those people in our county who are facing desperate social need and hardship.

Why

did you join the Chamber?

To widen our profile and establish relationships with the business community in the county. We have been blown away by how supportive the Chamber team has been as well as how much genuine interest there has been from the members.

How has it helped your business network?

There is no doubt that the Chamber is currently thriving with new members joining every month to add to the numerous established members. However, to get the most from the Herts Chamber, I believe you need to be proactive. So we attend many of the events that are in the Chamber’s calendar and we ensure we chat to people we have not met before.

We are proud to be the Chamber’s Charity Patron, which has helped us make numerous new contacts and build new partnerships with members. Some members have started their own company fund, others give a regular monthly donation and some are running the London Marathon in support of HCF.

Thank you Donna!

What advice would you give someone starting out?

My advice is to be passionate about what you do, be open to new ideas and different opinions, focus on the positive and not exclusively on the problems and work with people who are as passionate as you about their work.

What do you think is the biggest challenge affecting running and growing a business?

Dealing with the unexpected as there are always external factors that affect businesses.

What support do you want from Government?

The sector I work in would like incentives for philanthropists and more positive recognition for the thousands of amazing small charities and organisations that do such vital work with so little to improve our communities. They are heroic and we would all be so much worse off as a society without their considerable efforts.

How confident are your business will grow in the next year?

I am confident that we will gain further support from the people and businesses in Hertfordshire as most people want to make a difference to their local community. Come and talk to us!