BIDV Review 74 - August 2021

A Newsletter of Bank for Investment and Development of Vietnam JSC • Issue No.74 | August 2021

BIDV named

Best Custodian Bank in Vietnam

SUPPORTING

THE HEALTH SECTOR

BIDV Yangon

5 DOWNLOAD BIDV REVIEW

YEARS AND COUNTING

BIDV AT A GLANCE The Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV), founded on 26 April 1957, is the longestestablished commercial bank in Vietnam. The bank’s operations cover banking, insurance, securities, and financial investment, boasting a network of nearly 1,100 branches and transaction offices as well as presence in six countries and territories. BIDV is headquartered in Hanoi, the capital of Vietnam. The bank’s stock (ticker: BID) is listed on Ho Chi Minh City Stock Exchange (HOSE).

PILLARS OF DEVELOPMENT Customer centricity Human resources and corporate culture Technology and digital banking

PRIORITIES 2021 - 2025 Sustainable operations Sound financial capacity Transparent and effective governance Positive shift in the structure of customer base People development, fostering corporate culture Leading in IT application and digital banking in Vietnam

VISION 2030

MISSION

To become a leading financial institution in Southeast Asia, having the best digital platform in Vietnam, and among Top 100 largest banks in Asia.

To deliver the best benefits and utilities to customers, shareholders, employees and society.

CORE VALUES Customer orientation Innovation Professionalism

and trustworthiness Social responsibility

EXECUTIVE PRODUCER BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM JSC

TRAN PHUONG Senior Executive Vice President

EDITORIAL BOARD

BRANDING AND COMMUNICATION DEPARTMENT

HEAD OFFICE

BIDV Tower, 194 Tran Quang Khai str., Hoan Kiem dist., Hanoi, Vietnam Tel: (+84) 24 22205544 Fax: (+84) 24 22225316 Contact center: 19009247 Email: bidvreview@bidv.com.vn License No.16-GP-XBBT dated 9 March 2021 by the Ministry of Information and Communications Printed at Vietnam Book Printing Joint Stock Company

Editor’s Letter

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Dear readers, he Covid-19 pandemic has developed complicatedly and affected all aspects of life. Given the difficulties faced by businesses and people, BIDV continued to launch support programs.

BIDV announced a reduction in lending rate for businesses in 19 southern provinces and cities that are under social distancing. The total reduction is up to VND1,000 billion. According to the bank, lending interest rates will be reduced by 0.5 - 1.5 percent/year on existing outstanding loans denominated in VND arising by 15 July 2021 for enterprises facing difficulties due to the Covid-19 pandemic. Overall, the total resources BIDV expects to support customers affected by the Covid-19 pandemic in 2021 are up to VND6,100 billion (USD265.2 million).

BIDV has also launched a program named "Accompanying the health sector, joining hands to overcome the pandemic” to support medical staffs working at hospitals and medical facilities nationwide. The program includes a special preferential service - credit package and a donation of 100,000 sets of personal protective clothing. BIDV regularly provides direct support for Covid-19 prevention and control activities with total money directly donated by BIDV in the first 7 months of 2021 reaching more than VND200 billion.

At the ceremony of promoting the entire nation's strength in the prevention and fighting against Covid-19, BIDV continued to donate VND25 billion (USD1.1 million) to the city’s response to the Covid-19 pandemic. To date, the total donations BIDV has made to the authority, hospitals and

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other medical facilities in Ho Chi Minh City reached nearly VND40 billion (USD1.7 million).

BIDV was honoured as the Best Custodian Bank in Vietnam 2021 by The Asian Banker. This is the first time a Vietnamese bank has received this award from The Asian Banker. The award is recognition of BIDV's efforts and achievements in catching up with market trends, providing comprehensive services and technological capacity. The award once again reaffirms BIDV's No.1 position among domestic custodian banks.

A spotlight on this issue goes to BIDV Yangon.

After 5 years of operation in the Myanmar market, Yangon Branch has affirmed its position as a professional and prestigious foreign bank branch, an effective bridge between Vietnam and Myanmar. The branch has achieved positive growth in terms of size and operational efficiency.

As of June 2021, the branch's total assets reached USD132 million, demand deposits reached USD38 million and loan balance averaged USD27 million.

The number of corporate customers increased by an average of 50 percent per year and the profit was over USD1 million per year.

According to the World Bank’s Taking Stock report released this month, the Vietnamese economy is expected to expand by around 4.8 percent in 2021. This forecast is a downward revision of the projected 6.8 percent for 2021 in the previous Taking Stock report released in December 2020.

The update highlights impacts on the economy associated with the most recent Covid-19 outbreak and the mobility measures adopted by the government to contain the pandemic.

CONTENTS

BIDV HIGHLIGHTS

POLICY UPDATE

03. Overcoming difficulties to fulfill tasks

17. Reducing fees for financial switching and electronic clearing services

18. New regulations effective in August 2021 PRODUCTS & SERVICES

20. CRM: new experience, more utilities 21. Deposit cash into BIDV accounts at Vietnam Post offices

04. BIDV launches a special program to support health sector 06. BIDV named Best Custodian Bank in Vietnam 21. Electronic bill payment via QRcode on BIDV SmartBanking

LIFESTYLE

22. Stone blocks in Chu Pah

08. BIDV Yangon: 5 years and counting 10. Building trust, looking ahead 24. Kon Pring, a peaceful village in the Central Highlands CSR

26. BIDV continues to support Covid-19 response in HCM City 뉴스

28. BIDV, 의료업계 지원 특별 프로그램 출시 29. BIDV, 베트남 최우수 수탁은행 (Best Custodian Bank) 선정 30. BIDV, 호치민시 코로나-19 극복을 위한 250억 동 기부 12. BIDV reduces lending rates to support businesses amidst Covid-19

PARTNERS

13. BSL maintains positive business performance 14. Bolstering position and prestige in the funding 15. LaoVietBank honoured with Laos Domestic Initiative of the Year

MARKET MOVEMENTS

16. Vietnam’s economy forecast to grow by 4.8 percent in 2021

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30. BIDV, 남부지역 기업 대출금리 인하 시행 31. BIDV, 기업고객 대상 지원 프로그램 실시 32. 우체국 6,000 개 지점에서 BIDV계좌입금 가능

BIDV REVIEW

BIDV HIGHLIGHTS

PHUONG MAI

Overcoming difficulties to fulfill tasks tradition of BIDV and is a mandatory requirement towards system governance and development. Since the outbreak of the Covid-19 pandemic, BIDV's leadership has issued many support schemes and policies for employees.

Mr. Phan Duc Tu, BIDV's chairman of the Board of Directors (right) and Mr. Le Ngoc Lam, CEO at a business review meeting

BIDV held an online conference to review the bank’s performance in the first seven months and outlined solutions to meet the year’s plan.

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ommenting on the business results of the first 7 months, BIDV's leadership spoke highly of and expressed thanks to the efforts of all employees across the bank’s system, particularly units under social distancing, sustaining 4 goals: ensuring the safety and health of employees; maintaining business continuity; supporting people and businesses to overcome difficulties; and fulfilling the business targets.

Given the general difficulties of the economy due to the Covid-19

pandemic, the whole BIDV system rendered efforts to meet the business plan. Credit growth increased by 7.0 percent compared to the end of 2020, with a focus on priority sectors and subjects. Significant growth was seen in retail, SME, and FDI segments and credit quality was well controlled. Offbalance sheet debt collection achieved good results, with bad debt coverage ratio reaching 131 percent for the first time. Performance indicators, asset structure, financial capacity and ability to control bad debt improved in accordance with the business development strategy.

Regarding the business continuity plan in response to the Covid-19 pandemic, the bank’s leadership emphasized that ensuring the health of employees, their relatives and business continuity is of the most significance. This is the responsibility, affection, cultural

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Besides the solutions and programs that have been implemented, BIDV continues to strengthen supporting customers affected by the pandemic.

The bank said it would capture the situation of customers' production and business activities, and classify customers to take appropriate measures and actions. BIDV will also restructure repayment terms for customers, cut lending interest rates as well as reducing and exempting interest for customers affected by the Covid-19 pandemic. At the same time, BIDV will study to simplify procedures during the social distancing period; issue, adjust policies to support customers in a specific, clear, substantive manner.

In the first 6 months of 2021, to share difficulties with businesses and people BIDV reduced its income by about VND2,500 billion (USD109 million) and will continue to further reduce by about VND3,600 - 4,600 billion (USD200 million) in the last 6 months of the year as interest reduction to support customers affected by the Covid-19 pandemic.

BIDV HIGHLIGHTS

VA N P HAM

BIDV launches a special program to support health sector December 2022 or until the package is fully disbursed. The program offers outstanding incentives and most favorable procedural conditions in accordance with the provisions of law, specifically: Unsecured personal loan package of VND5,000 billion (USD217 million) with lending interest rate fixed at 1 percent/year for the first 24 months and loan amount not exceeding VND50 million (USD2,170) per medical staff.

Home loan package of VND20 trillion (USD870 million) with lending interest rate fixed at 5.5 percent/year for the first 24 months. Customers may opt for interest rate reduction on their existing loan or on a new loan.

A BIDV staff wearing protective clothing at a transaction office in Ho Chi Minh City

The Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) has just launched a program named "Accompanying the health sector, joining hands to overcome the pandemic” to support medical staffs working at hospitals and medical facilities nationwide.

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he maximum total support is up to VND1,670 billion (USD72.6 million). The program includes a special preferential service - credit package and a donation of 100,000 sets of personal protective clothing.

Through the program, BIDV wishes to accompany and share the difficulties with the frontline medical staffs.

The special preferential credit – service package is applicable to medical staffs working at hospitals and centers for disease control (CDC) nationwide who have entered into a labor contract with a term of 1 year or more. The program will be implemented until 31

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BIDV REVIEW

Retail banking products and service package: 100 percent waiver of fees including intrabank and interbank money transfer via BIDV SmartBanking, account management fee, BIDV SmartBanking maintenance fee, domestic debit card issuance fee, account balance notification fee, early repayment fee; no minimum balance required; and other fee exemption and reduction packages issued from time to time.

Regarding social security program, as part of the program, BIDV also announced a donation of 100,000 sets of personal protective clothing of high standards in accordance with the

BIDV HIGHLIGHTS

regulations of the Ministry of Health (level 3 or 4) for hospitals and medical facilities. The sets of protective clothing will be sent to hospitals and medical facilities in provinces and regions under social distancing according to the Government’s Directive 16 as well as areas with increasing Covid-19 cases.

Mr. Le Ngoc Lam – Chief Executive Officer of BIDV, said: "Over 64 years of development, BIDV has always utilized resources for funding medical projects and works. In recent years, BIDV has spent a considerable amount of its budget to support the health sector.

Given the complicated developments of the Covid-19 pandemic, medical staffs are one of the frontline forces in the fight against the pandemic. They accept hardships, sacrifice their own safety, directly cure diseases and save lives, and control the pandemic”.

“With desire to share difficulties with the medical staffs, BIDV launched a special credit - service program named "Accompanying the health sector, joining hands to overcome the pandemic" which creates the most favorable conditions for medical staffs in need. This service credit package lasts until 31 December 2022 with simple conditions and outstanding incentives so that doctors and medical staffs can apply for at any suitable time. BIDV also donates 100,000 sets of personal protective clothing to

BIDV is donating 100,000 sets of protective clothing of high standards for medical staffs

support medical staffs. Hopefully, BIDV's small contributions will give more strength to the frontline medical staffs and the people to soon defeat the Covid-19 pandemic”, said Mr. Lam. In addition to offering the special service - credit package for the health sector, following the direction of the Government and the Governor of the State Bank of Vietnam, BIDV has promptly implemented policies to support individual and corporate customers affected by the Covid-19 pandemic. BIDV will actively reduce its income by about VND6,100 billion (USD265 million) to support customers.

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BIDV regularly provides direct support for Covid-19 prevention and control activities such as making donation to the Covid-19 Vaccine Fund; providing emergency support for localities, medical teams and staff at medical facilities in pandemic area; providing support in kind to help people overcome difficulties caused by the pandemic. Total money directly donated by BIDV in the first 7 months of 2021 is worth more than VND200 billion.

BIDV HIGHLIGHTS

L Y NGUYE N

BIDV named Best Custodian Bank in Vietnam On 3 August 2021, at the Asian Banker Financial Markets Awards Ceremony 2021, which was held virtually, BIDV was honoured as the Best Custodian Bank in Vietnam 2021. This is the first time a Vietnamese bank has received this award from The Asian Banker.

financial performance, process and technology, new product innovation and listing, risk management as well as Covid-19 response solutions.

The award is recognition of BIDV's efforts and achievements in catching up with market trends, providing comprehensive services and technological capacity, reaffirming BIDV's No.1 position among domestic custodian banks.

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he Asian Banker emphasized “the Best Custodian Bank is awarded to BIDV for its astonishing growth rate in total securities under custody during the Covid-19 pandemic and continuous efforts in speeding up the process of product development”.

The award is determined through a combination of surveys, interviews and field research by The Asian Banker’s research staff over more than 250 financial institutions in the Asia Pacific. Evaluation criteria include

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BIDV REVIEW

The first bank granted a depository license in 2003, BIDV has had nearly 20 years of experience in the field of custodian and supervisory services and has always maintained its leading position among domestic custodian banks. BIDV’s total securities under custody by the end of 2020 reached over VND300 trillion (USD13 billion) with an annual growth rate of 50 percent. Officially launched as a new in-house developed Custody Core System, the solution helped speed up the bank’s transaction processing, and ensure data accuracy, reliability and safety.

BIDV is the only bank in Vietnam that provides comprehensive, all-in-one services for investors, investment trust portfolios as well as for all types of securities investment funds, such

BIDV HIGHLIGHTS

BIDV representatives receive the "Best Custodian Bank in Vietnam " certificate at a virtual awarding ceremony

as member funds, mutual funds, closed-end funds, open-ended funds, exchange-traded funds (ETF), property investment funds, and expectedly voluntary supplemental retirement funds.

BIDV has strongly invested in technology to digitize processes which help improve accuracy, service speed and lay the foundation for developing new services to keep up with market trends, to provide a better experience and customer satisfaction. Income from custodian and supervisory services increased by 24 percent compared to the same period last year. In April 2021, BIDV's securities custodian and supervisory program, named BIDV eTrust, was honoured in the Top 10 Sao Khue Awards and recognized as an excellent product/solution of Vietnam's software and information technology industry in 2021.

The Asian Banker Financial Markets Awards is a landmark recognition programme to benchmark institutional achievement and performance in the markets & exchanges landscape of the Asia Pacific region. Its goal is to recognise excellence in those institutions that have demonstrated a superior business strategy based on strong underlying fundamentals, highlight emerging best practices in establishing robust market structures and identify challenges in executing sound operational processes which market participants can both learn and benefit from.

Founded on 26 April 1957, BIDV is the largest commercial bank in Vietnam by total assets. As of the second quarter of 2021, the bank's total assets reached over VND1.64 quadrillion.

BIDV boasts a wide network of nearly 1,100 domestic and foreign branches

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and transaction offices, establishing partnerships with 2,300 financial institutions globally. BIDV has been among the world’s Top 2000 largest public companies (Forbes) and Top 300 most valuable banking brands (Brand Finance) for years.

The Asian Banker, headquartered in Singapore, is a leading provider of strategic intelligence and builder of platforms in the financial services industry, established in 1996. The magazine runs regular programmes around the world, including across Asia Pacific (China, Japan, etc.). The Asian Banker also honours BIDV in other categories such as Best Retail Bank in Vietnam for the sixth time, Best Transaction Bank in Vietnam, Best Payment Bank in Vietnam, Best Cash Management Bank in Vietnam, among others.

BIDV HIGHLIGHTS

T R U NG HIEU

BIDV Yangon: 5 years and counting in Myanmar market. The licensing ceremony took place just after nearly 4 months since the preliminary approval decision. The bank’s branch in the Myanmar, BIDV Yangon is the first branch of BIDV in foreign countries besides its subsidiaries in Laos and Cambodia. The branch was expected to deeply participate in the banking and financial system in Myanmar as well as acting as a bridge to promote economic, trade and investment cooperation between Vietnam and Myanmar.

Leaders and staffs of BIDV Yangon

After 5 years of operation in the Myanmar market, Yangon Branch has affirmed its position as a professional and prestigious foreign bank branch, an effective bridge between Vietnam and Myanmar.

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nder the Vietnam - Myanmar Joint Statement on 12 priority areas in economic cooperation, including financial - banking sector, as tasked with by the Prime Minister of Vietnam, in April 2010 BIDV officially established a representative office in Myanmar. Since then, BIDV has strongly deployed activities in the country through the role of Chairman of the Association of Vietnamese Investors in Myanmar (AVIM), opening a representative office of BIDV Insurance Corporation and BIDV Myanmar Microfinance Company in Myanmar.

On 30 June 2016 in the capital city of Nay Pyi Taw, the Central Bank of Myanmar (CBM) granted a license for BIDV to establish a branch operating

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BIDV REVIEW

The branch has achieved positive growth in terms of size and operational efficiency. The branch has started to be profitable since the third year of establishment while it usually takes 5 years for a foreign bank branch to be so. As of June 2021, the branch's total assets reached USD132 million, demand deposits reached USD38 million and loan balance averaged USD27 million. The number of corporate customers increased by an average of 50 percent per year and the profit was over USD1 million per year. Such figures are still modest due to many objective reasons such as the Myanmar situation as well as legal barriers for foreign banks.

The branch has excelled at all tasks over the past 5 years, receiving many emulation flags and certificates of merit from BIDV, and the Governor of the State Bank of Vietnam. BIDV Yangon has been highly appreciated

BIDV HIGHLIGHTS

by the Central Bank of Myanmar for promoting economic and trade relations between the two countries.

Such achievements are attributed to the efforts of all staffs of the branch, including Myanmar employees.

The number of Myanmar staffs has significantly increased since the establishment date, now accounting for more than 50 percent of the branch's staff force.

With the goal of diversifying the customer base, in addition to the Vietnamese businesses operating in the area, the branch has also focused on approaching customers from Japan, South Korea, Taiwan, etc. Taking advantage of the opportunity when the Central Bank of Myanmar allowed foreign bank branches to serve local businesses since the end of 2018, the branch has attracted local customers to open accounts and use the branch's products and services, most of them having commercial relationships with Vietnamese companies in Myanmar as well as in Vietnam. After 5 years of operation in the Myanmar market, Yangon Branch has affirmed its position as a professional and prestigious foreign bank branch, an effective bridge between Vietnam and Myanmar.

BIDV Yangon also focuses on supporting and connecting the Vietnamese business community in Myanmar with the motto "Connection - Cooperation - Success". BIDV

BIDV logo seen on top of HAGL Myanmar Center building in Yangon

Yangon has successfully fulfilled its role of leading and connecting Vietnamese businesses investing and doing business in Myanmar through providing effective consultancy and support in terms of legal affairs, market, sectors and partners. The branch's senior representative has been trusted and elected by the Vietnamese business community in Myanmar as the Chairman of the Executive Committee of the Vietnam Business Club in Myanmar (VBCM) since its establishment (May 2019). Over the past time, VBCM has organized many meaningful activities such as seminars, exchange of experiences, trade and investment promotion in the Myanmar market and

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social security programs.

Although the branch encountered many difficulties in implementing its operations due to the complicated developments of the Covid-19 pandemic and political turmoil in Myanmar, with the close direction by the BIDV's leadership, the coordination and support by head office units coupled with solidarity and efforts of all staffs, the branch is set to implement synchronous solutions to achieve successes in the following years in the Myanmar market.

BIDV HIGHLIGHTS

M I NH HIEU

Building trust, looking ahead Mr. Nguyen Quang Ngoc, Chief Executive Officer of BIDV Yangon Branch, talked with BIDV Review about achievements the branch has gained as well as challenges given the double crisis in the country.

As the first Vietnamese bank branch licensed to operate in Myanmar, after 5 years of establishment, BIDV Yangon has built its prestige. Can you share some highlights of this journey with our readers?

Officially launched on 31 July 2016, BIDV Yangon is BIDV’s first overseas branch and the first Vietnamese bank branch licensed for banking operation in Myanmar market. After 5 years of establishment, the branch has maintained stable operation and achieved encouraging results, particularly: First, BIDV Yangon started making a profit after only 2 years of operation.

Since the launch, the branch's business indicators have grown strongly and by the end of 2018, after 1.5 years from the time of opening, the branch started making a profit, 1 year earlier than the approved plan.

Second, banking operations have gradually been digitized. In management and governance, the branch has implemented the MIS system to ensure that the management can look up management information in real time. Regarding products and services, the branch cooperates with BIDV Information Technology Center to develop iBanking and BSMS programs for customers as well as developing a collection program for

Mytel (the Top 3 telecom companies in Myanmar).

Third, processes and regulations are well put in place. For overseas operations, the legal regulations as well as market practices are much different from the Vietnamese market.

The branch has constantly formulated and adjusted BIDV’s existing processes and regulations to suit the actual business conditions. In addition, the branch boosts the development of professional manuals in English so that Myanmar officers can quickly grasp the work.

Fourth, prestige and brand image have been enhanced. After 5 years of operation, BIDV Yangon has built an image of a reliable partner for Vietnamese businesses operating in Myanmar. Especially after the political turmoil on 1 February 2021, the number of Vietnamese corporate customers opening accounts and conducting transactions at the branch increased rapidly by more than 15 percent compared to the time before the turmoil.

Finally, the branch has well fulfilled the role of bridging Vietnam and Myanmar.

Over the 5 years of operation, the branch has been honored to receive leaders of the Party and Government of Vietnam during their working visit to Myanmar. At the same time, the branch

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BIDV REVIEW

is also a bridge to provide consultation to and connect Vietnamese businesses with the Myanmar market, providing effective banking and financial solutions for Vietnamese businesses operating in Myanmar.

Besides the business activities, BIDV Yangon has left strong footprints in social security activities. Over the past 5 years, the branch has carried out many big programs such as: donating facilities for schools in the vicinity of Yangon; donating ambulances for Yangon City (2016); donating computers and organizing workshops for Central Bank of Myanmar and Yangon region government (2016); donating water purification systems for schools in the vicinity of Yangon (2018, 2019); coordinating with the Vietnamese Embassy in Myanmar to donate to the Covid-19 response fund of the government of Myanmar and the Yangon region government in 2020, etc. Total funding so far is about USD200,000.

You have talked about the highlights.

Given the current situation of Myanmar, what are the challenges as well as opportunities for the branch?

The current period is the most difficult and challenging for the branch since its inception. Probably few countries in the world face a "double crisis" (political turmoil and Covid-19 pandemic) like Myanmar. However, in danger lies opportunity, the branch outlines some of the opportunities and risks in this period as follows: Regarding opportunities, first of

BIDV HIGHLIGHTS

Mr. Nguyen Quang Ngoc, CEO, BIDV Yangon

all, the branch has built an image of "accompanying businesses" among the Vietnamese business community in particular and businesses in Myanmar in general. Within 3 months after the political turmoil, activities of enterprises and the banking system were almost frozen, people rushed to withdraw money and waited in long lines at ATMs and branches of domestic banks. Thanks to the correct assessment of the situation of banking services and the scarcity of MMK and USD cash, the branch had been early prepared to support customers to perform essential and withdrawal transactions to serve the basic needs of businesses (while other domestic banks almost stopped providing the services).

In addition, the branch can promote international payment services in the context of the US and EU strengthening

embargoes on Myanmar. With the advantage of BIDV Head Office, international payment transactions via BIDV usually take 1-2 days while it may take 1-2 weeks for local banks.

The international payment channel is a great advantage of BIDV Yangon in the long run in terms of international payment quality compared with the majority of local banks in Myanmar.

Not only do Vietnamese corporate customers bank with the branch, but also many customers from Myanmar and other countries have come to the branch to use international payment services, especially payments to Vietnam.

It can be said that the current context is an opportunity that demonstrates BIDV's commitment to the people of Myanmar and businesses operating in Myanmar.

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However, there remain risks in the business situation in Myanmar such as policy and business environment instability due to the turmoil, risk of increasing bad debt and difficulty in mobilizing USD sources to sell to customers for debt repayment, and increasing operational risk. Under Executive Order 14014 issued on 10 February 2021 by the US President, almost all Myanmar businesses may be subject to the embargo. As a branch of a large financial institution providing international payment services for many leading Myanmar businesses and foreign companies that are partners of Myanmar businesses, BIDV Yangon must always be prudent in each and every international payment transaction. If a transaction is wrongly processed, it may affect BIDV's brand in the international payment market.

Could you please reveal the branch's future plans?

Despite experiencing unpredictable political turmoil, Myanmar remains a potential country. BIDV's leadership defines Myanmar as a strategic area for ​​ BIDV. According to the Resolution of the Board of Directors and the General Meeting of Shareholders in 2021, BIDV Yangon will convert the branch model into a subsidiary bank. The subsidiary bank model has many advantages over the branch model, but within the scope of this story, we do not have time to elaborate on the advantages of this model. The branch has been carrying out relevant procedures to be licensed by the Central Bank of Myanmar to establish a subsidiary when conditions are favorable.

BIDV HIGHLIGHTS

T HU HUYE N

BIDV reduces lending rates to support businesses amidst Covid-19 BIDV's interest reduction is for existing outstanding loans of all terms, worth up to VND800 billion (USD34.8 million). Customers who have enjoyed other preferential lending interest rate policies will continue to be eligible for this program.

In addition to the lending rate cut, BIDV offers a new credit package of VND30,000 billion (USD1.3 billion), applicable to short-term loans with a maximum loan term of 12 months. The interest rate is reduced by up to 1.5 percent/year compared to the normal interest rate. According to BIDV, the interest reduction amount of this credit package is about VND200 billion (USD8.7 million).

BIDV announces lending rate reduction for businesses in 19 southern provinces and cities that are under social distancing. The total reduction is up to VND1,000 billion (USD43.5 million).

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rom now until the end of 31 December 2021, BIDV is reducing lending interest rates on existing outstanding loans as well as launching a new low-rate credit package for business customers affected by the Covid-19 pandemic in 19 southern provinces and cities that are under social distancing according to the Government’s Directive 16. The particulars are as follows: Lending interest rate reduced by 0.5 - 1.5 percent/year on existing outstanding loans denominated in VND arising by 15 July 2021 for enterprises facing difficulties due to the Covid-19 pandemic. The maximum rate reduction is applicable to heavily affected sectors such as traffic, transportation, healthcare, education, accommodation service, restaurant service, hotels, resorts...

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BIDV REVIEW

In the first 7 months of 2021, BIDV has reduced lending interest rates to support business customers in 19 southern provinces and cities by over VND500 billion (USD21.7 million). With these interest rate support policies, the total reduction BIDV expects to support this customer group in 2021 is up to VND1,500 billion (USD65.2 million). Overall, the total resources BIDV expects to support customers affected by the Covid-19 pandemic in 2021 are up to VND6,100 billion (USD265.2 million).

These are practical actions BIDV takes to support businesses affected by the Covid-19 pandemic in 19 southern provinces and cities to ease difficulties and ensure business operations through the remainder of the year.

PARTNERS

HA I Y EN

BSL maintains positive business performance BIDV-SuMi TRUST Leasing Co., Ltd (BSL) was honored to receive a Certificate of Commendation from Sumitomo Mitsui TRUST Panasonic Finance (SMTPFC), a member of Sumitomo Mitsui Trust Group for excellent sales performance in the second half of 2020 and the first three months of 2021.

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espite the severe impact caused by the Covid-19 pandemic, BSL achieved positive results with outstanding loans reaching nearly VND2,400 billion (USD104.3 million), up 52 percent compared to the same period last year. All safety indicators are ensured, with bad debt below 0.5 percent.

The strong growth of supply-chain finance (SCFA) made a significant contribution to BSL's business results.

In the first six months of 2021, outstanding loans from this operation increased by 58 percent.

Such achievements are attributed to the effective application of management experience and expansion of relationships with supplier networks from the two parent banks: the Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) and Sumitomo Mitsui Trust Bank (SMTB). BSL has connected with large and reputable suppliers in Vietnam,

BSL has signed strategic cooperation agreements with suppliers in many fields including construction machinery

Japan and other countries. Up to now, BSL has signed strategic cooperation agreements with more than 50 major suppliers in the fields of construction machinery, machine tools, transport vehicles, office equipment and other machines and equipment.

Vitrac in particular and our customers in general. We highly appreciate the professionalism, in-depth knowledge of financial products of the BSL team who provide our customers with effective financial solutions", said Mr. Tuyen.

Mr. Tran Dinh Tuyen - Deputy General Director of Vinh Phu General Joint Stock Corporation (Vitrac) the leading construction machine supplier in Vietnam - said: “Among financial leasing companies, Vitrac has chosen BSL for its reputable brand, professional team with profound knowledge of product knowledge as well as strategic support.”

BIDV - SuMi TRUST Leasing Co., Ltd. is one of the leading financial leasing companies, providing professional financing solutions for the SME market in Vietnam. With a nationwide network and a management team with many years of experience in the Vietnamese and Japanese financial markets, BSL has constantly endeavoured to innovate, develop diversified, flexible and competitive services, ensuring the goal of providing customers with superior financial products.

“The cooperation between BSL and Vitrac has brought great benefits to

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PARTNERS

T HU Y TUOI

Bolstering position and prestige in the funding market On 12 August 2021, BIDV - SuMi TRUST Leasing Company Limited (BSL) and Taiwan Shin Kong Commercial Bank - Hong Kong Branch officially signed a Facility Agreement for an offshore loan of USD5 million, term of 364 days. This is the first unsecured committed loan between the two parties.

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n the context of the Covid-19 pandemic having negative impacts on the global financial market, the above unsecured credit limit has demonstrated the confidence of Shin Kong Bank in BSL’s governance, financial capacity, and prestige as well as growth prospects. The loan contributes to enhancing BSL’s working capital for financial leasing activities.

Up to now, the total loan and deposit limit granted to BSL by domestic and foreign financial institutions has been more than VND2,500 billion (equivalent to USD 107 million).

Based on advanced risk management and governance, fast growth and good asset quality, BSL has progressively gained market trust. In addition to the credit line establishment rooted from the confidence of financial institutions worldwide, BSL has signed strategic cooperation agreements with more than 50 big-name suppliers in

BSL and Taiwan Shin Kong sign the facility agreement via an online ceremony

the fields of construction machinery, machine tools, transport vehicles, office equipment, including the world's leading partners. Number of clients using financial leasing services provided by BSL has grown rapidly, reaching over 400 ranging from microsized to large-scale operations.

As of 30 June 2021, BSL's financial leasing outstanding balance reached VND2,390 billion (USD104 million), up 47 percent compared to 30 June 2020; total assets hit VND2,627 billion (USD114 million), up 48 percent compared to 30 June 2020; bad debt at ~0.5 percent. Operational safety ratios and risk management limits comply with the State Bank of Vietnam’s regulation and the risk appetite issued by the Board of Members. According to the business plan for 2021, BSL is set to achieve a financial leasing balance of about VND3,000 billion (USD130 million), up 38 percent compared to 31

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December 2020 with a bad debt ratio not exceeding 2 percent.

Building on the solid foundation and strengths, along with the trust and support by Vietnamese and international financial institutions, BSL is confident to achieve the goal of being top 3 largest financial leasing companies in Vietnam by market size in the period 2021-2023.

Taiwan Shin Kong Commercial Bank is ranked 440th in the world Top 1000 banks (by Tier 1 capital as of December 2020) with total assets and equity reaching USD36.8 billion and USD2.4 billion, respectively, as of 31 December 2020.

Taiwan Shin Kong Commercial Bank is a subsidiary of Shin Kong Financial Holding, and was established in 1966 with 104 branches in Taiwan and 1 foreign branch and 2 representative offices abroad.

PARTNERS

Q U ANG D INH

LaoVietBank honoured with Laos Domestic Initiative of the Year retail banking services, improving the quality of digital banking products and services. LaoVietBank is now one of the leading banks in implementing digital banking products and services in Laos market.

The Asian Banking & Finance’s award is recognition of LaoVietBank’s efforts to grow and provide high quality services and products to customers, as well as affirming the prestige and position of LaovietBank in the market.

In 2020, LaoVietBank implemented IT projects related to developing new products and services such as cardless cash withdrawal, international money transfer, land tax collection on its LVB DigiBank app.

Headquarters of LaoVietBank in Vientiane, Lao PDR

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ao - Viet Joint Venture Bank (LaoVietBank) has been awarded the Laos Domestic Initiative of the Year award 2021 by the Asian Banking & Finance magazine at the Banking & Finance Retail Banking Awards 2021 ceremony. LaoVietBank is the only bank in Laos to receive the award from the Asian Banking & Finance.

The awards were handed via digital presentations to the winners due to the pandemic. The Covid-19 pandemic has caused several uncertainties amongst multiple industries and the financial sector is no exception.

With the ever-changing customer preferences and increased comfort with digital products and services, financial institutions who were able to adapt and leverage digital technology

are able to provide to customers and benchmark themselves against market competition. LaoVietBank sustained its position as the third largest bank in Laos.

The bank has rendered efforts to promote business activities, especially

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AUGUST 2021

LaoVietBank is the first Vietnamese bank to be established in Laos in 1999 on the basis of joint venture between BIDV and Banque Pour Le Commerce Exterieur Lao (BCEL), aimed at implementing the Agreement on Culture, Science and Technology Cooperation between Vietnam and Laos P.D.R to promote and support economic activities between the two countries.

After over 20 years of development, LaoVietBank has made strong strides, is among top 3 largest commercial banks in Laos, ranking second by customer loans, and third by total assets and customer deposits. The bank’s network covers 8/18 key provinces in Laos. LaoVietBank has established relationships in credit, foreign exchange, payment, correspondent banking with more than 52 major financial institutions in 20 countries around the world.

MARKET MOVEMENTS

T HU Y D UNG

Vietnam’s economy forecast to grow by 4.8 percent in 2021 neutral stance starting in 2022. As the domestic economy recovers, monetary policy will unwind its accommodative policies, focusing more on the objective of stabilising inflation.

The report said that while Vietnam’s prospects remain positive, the authorities should address the heightened social, financial, and fiscal risks. Particularly, authorities should address the social consequences of the Covid-19 crisis by strengthening the coverage, targeting, and benefit levels of the country’s social protection programs.

Hanoi, Vietnam

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ccording to the World Bank’s Taking Stock report titled “Digital Vietnam, the Path to Tomorrow” released on 24 August 2021, the Vietnamese economy is expected to expand by around 4.8 percent in 2021 and converge toward the pre-pandemic GDP growth rate of 6.5 to 7 percent from 2022 onward.

This forecast is a downward revision of the projected 6.8 percent for 2021 in the previous Taking Stock report released in December 2020 and is subject to further risks to the downside. It is also lower than the official projection of a GDP growth rate of 6 percent in 2021. This downward revision of the GDP growth rate in 2021 takes account of the latest

outbreak that is expected to negatively affect the economy.

The update highlights impacts on the economy associated with the most recent Covid-19 outbreak and the mobility measures adopted by the government to contain the pandemic.

Fiscal and monetary policies will remain supportive through the recovery in 2021. As the economy emerges from the fourth outbreak, fiscal policy will support aggregate domestic demand through selective measures and by accelerating public investment disbursements.

As the growth dynamics firm up, monetary policy will revert to a

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BIDV REVIEW

The monetary authorities will need to be vigilant about the rising risks associated with nonperforming loans, especially in the banks that were already undercapitalized before the pandemic.

It would be useful to adopt a resolution plan for nonperforming loans, and to develop a well-defined mechanism for dealing with weak and troubled banks, while continuing to recapitalize banks to meet Basel II requirements.

In addition to analysing the recent trends of the economy, this edition focuses on what Vietnam needs to do to realize its ambition of becoming one of the most advanced digital economies in the world. The Covid-19 crisis has accelerated the digital transformation of the local economy as an increasing number of businesses in Vietnam are now offering their services online. The government has also enhanced the digitalisation of its procedures and databases.

POLICY UPDATE

L E HA NG

Reducing fees for financial switching and electronic clearing services The effective period is from 1 August 2021 to 31 December 2021.

On 30 July 2021, the State Bank of Vietnam (SBV) issued Document No. 5517/NHNNTT on the policy of waiving and reducing fees for financial switching and electronic clearing services.

Also in this Document, the SBV has requested the credit institutions and the foreign bank branches to implement the following: reducing fees for transactions via ATMs and POS which are made via NAPAS, and the fees for the 24/7 interbank account transactions with the minimum reduction level equivalent to NAPAS’s adjustment level. Higher reduction levels are encouraged. For credit institutions and foreign bank branches already implementing the fee waiver policy, it is requested that the implementation be continued. The minimum effective period is from 1 August 2021 to 31 December 2021.

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ccordingly, given the complicated developments of the Covid-19 pandemic and in implementing the government’s Resolution No. 63/NQ-CP dated 29 June 2021, the SBV has requested the National Payment Corporation of Vietnam (NAPAS) to continue the policy on waiving and reducing fees for financial switching and electronic clearing services in 2021.

Specifically, NAPAS is requested to reduce by 50 percent of the fees of financial switching and electronic clearing services for transactions via ATMs and POS; by 75 percent at the minimum for the fees of financial switching and electronic clearing services for 24/7 interbank account transactions.

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AUGUST 2021

Chairpersons of the Boards of Directors, Board of Members and General Directors of the credit institutions and the foreign bank branches are responsible for the development and implementation of the policies on fee reduction at their respective institutions (types of reduced fees, levels of fee reduction, target customers, etc.); ensuring compliance with the requirements in Point 1 of this Document; reporting on the types of reduced fees, the levels of fee reduction and the effective period to the governor of SBV (via the Payment Department) before 15 August 2021 for information and supervision.

POLICY UPDATE

DUY ANH

New regulations effective in August 2021 This month BIDV Review introduces two legal regulations on credit information companies and foreign investment activities in Vietnam’s stock market. company must have at least 02 data transmission lines, each transmission line is provided by 01 service provider; have a server system located in Vietnam, a computer software system and technical solutions capable of performing the provision of credit information services for at least 5,000,000 borrowers; have a disaster contingency plan in order to ensure that the provision of credit information services is not interrupted for more than 04 working hours, etc.

CREDIT INFORMATION COMPANY MUST HAVE A MINIMUM CHARTER CAPITAL OF VND30 BILLION (USD1.3 MILLION) On 10 June 2021, the government promulgated Decree No. 58/2021/ ND-CP regulating the provision of credit information services. The decree takes effect on 15 August 2021.

granted a certificate of eligibility for providing credit information services if it satisfies the following conditions: Having a minimum charter capital of VND30 billion; having a business plan that ensures to perform no business lines other than the provision of credit information services; having at least 15 participating organizations being credit institutions, foreign bank branches.

According to the decree, a credit information company shall be

Concurrently, an information infrastructure system of the

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BIDV REVIEW

Noticeably, within a maximum period of 12 months from the date on which the certificate is issued, the credit information company must start the provision of credit information services and send a written notification of the opening of operation to the State Bank of Vietnam within 05 working days from the date on which the credit information company starts its operation. The company that fails to start providing credit information services within 12 months from the date of granting the certificate shall have its certificate revoked.

POLICY UPDATE

FOREIGN INVESTORS' TRADING REPRESENTATIVES MUST NOT DIRECTLY MAKE INVESTMENT DECISIONS UNTIL RECEIVING TRADING ORDERS On 30 June 2021, the Ministry of Finance issued Circular No. 51/2021/TT-BTC guiding obligations of organizations and individuals in the foreign investment activities in Vietnam's securities market. The circular takes effect on 16 August 2021.

According to the Circular, foreign investors, their trading representatives must ensure that investment transactions in Vietnam’s securities market and transactions conducted by affiliated persons and groups of affiliated foreign investors are not aimed at creating sham supply or demand, manipulating securities prices and other prohibited trading acts as prescribed by Vietnam’s law.

When conducting transactions for foreign investors, trading representatives of such foreign investors shall strictly follow trading and payment instructions by foreign investors, and refrain from directly making investment decisions, including selection of securities type, amount, price and trading time, until they receive trading orders and investment instructions from foreign investors.

Additionally, in case they provide services or participate in securities

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AUGUST 2021

auctions as authorized by foreign investors, securities companies, investment fund management companies, and foreign fund management company’s branches in Vietnam must separate trading orders and investment instructions of foreign investors from those of domestic investors (if any) and their own ones, ensuring compliance with provisions of the law on foreign ownership ratio in Vietnamese enterprises.

PRODUCTS & SERVICES

O A NH OANH

CRM: new experience, more utilities

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o improve customer service, BIDV has recently implemented a CRM system (Cash Recycling Machine) with superior features compared to conventional ATMs. The service helps to reduce cash transactions at the counter, bringing a faster, more convenient and safer cash handling option for customers during the pandemic.

CRM is the nextgeneration automated teller machine that integrates many advanced technologies, and is widely used by institutions around the world. In addition to the functions of cash withdrawal, transfer, bill payments, etc. which are similar to regular ATMs, CRM is added with the feature of "cash deposit", which is like an electronic teller, providing customers with 24/7 seamless service.

Not only increasing transaction safety and convenience, BIDV’s CRMs also offer customers more promotions than traditional transactions at the counter.

Accordingly, customers can deposit and create savings accounts completely free on CRM. Savings interest rate at CRM is 0.2 percent higher than that

(USD435) or above at each CRM transaction point in Hanoi and Ho Chi Minh City. BIDV has installed CRMs in Hanoi and Ho Chi Minh City.

CRM allows customers to deposit up to VND100 million (USD4,345)/time (up to 200 notes) with unlimited number of replenishment per day. The "electronic teller" also has the function of classifying note denominations (from VND50,000 to VND500,000) and distinguishing counterfeit money, poor quality money that is unqualified for circulation, helping to eliminate operational risks when counting cash manually.

Additionally, when customers deposit their savings online at CRM, account information is digitized and managed on the bank's electronic banking system, helping to avoid the risk of A customer conducting a transaction via BIDV's CRM machine losing and damaging books compared to of the same term deposited over the traditional savings accounts opened at counter (equivalent to the interest the counters. Customers can also look rate for online savings conducted up information and close their savings on BIDV Smart Banking). Moreover, books easily on CRM with just a few simple steps.

BIDV also offers attractive gifts for the first 50 customers who open new saving accounts from VND10 million

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BIDV REVIEW

PRODUCTS & SERVICES

A NH TRAN

Deposit cash into BIDV accounts at Vietnam Post offices

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IDV has made it convenient for everyone who would like to deposit money into bank accounts opened at BIDV. Customers can now make the transaction at Vietnam Post offices nationwide instead of visiting the bank.

This service is for both individual and corporate customers who wish to deposit money into accounts opened at BIDV. Especially, chain stores such as pharmacies, supermarkets, retail stores, food suppliers, restaurants, etc. will have an alternative option for collection and save commuting time.

With over 6,000 post offices from big cities to remote areas across the country. Unlike a bank’s transaction point, Vietnam Post offices open out of working hours and on Saturdays and Sundays, giving a flexible transaction time.

Electronic bill payment via QRcode on BIDV SmartBanking

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rom July 2021, Electricity of Vietnam (EVN) and the Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) officially launched the QR code payment service for electricity payment on BIDV SmartBanking.

No need to manually put in customer code, use BIDV SmartBanking and scan the QR code printed on your electronic bill to instantly pay your bill at zero cost. Notification within the app will pop up and notify the success of your payment. In addition, take advantage of the features

After the transaction is conducted at Vietnam Post, the money will be immediately deposited into the beneficiary’s account at BIDV, which takes approximately the same amount of time as conducting it at BIDV’s bank counter. The information of the transaction is secured and stored at the system of both the bank and Vietnam Post, serving the purpose of tracking and looking up transaction history.

“Transaction History” and “Personal Finance Management” to manage and

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AUGUST 2021

With this service, customers have another solution to conduct a quick and safe money deposit transaction as well as experiencing BIDV’s modern payment services and Vietnam Post’s postal services nationwide.

track your monthly electronic bill payments.

BIDV is one of the first banks to collaborate with EVN to deploy QR code payment service for electricity payment. This collaboration demonstrates the bank’s commitment to diversifying payment methods for customers using digital platforms and meeting the needs of EVN for bill collection.

For EVN, this service represents their constant effort to improve electricity services based on modern technology, thus promoting the digital economy.

Download BIDV SmartBanking on Appstore or Google Play Store, or visit BIDV official website www. bidv.com.vn or smartbanking.bidv. com.vn.

LIFESTYLE

Stone blocks in Chu Pah An ancient stone stream with stone blocks crossing it has recently been discovered in Chu Pah district in the Central Highlands province of Gia Lai.

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ccording to Nhan Dan, the unique stream, locally known as Jrai Pha or Ia Ruai stream, is located in Van village, Ia Ly town, one hour drive from the centre of Pleiku City.

After following the 300-metre trail along the stream, visitors can admire a rocky outcrop of stone blocks in various shapes such as hexagon, round

and square, naturally arranged in magnificent layers, stretching 200m wide and 1km along both sides of the stream. Seen from above, the ancient rocky outcrop looks like a giant honeycomb.

According to locals, the Jrai ethnic people living in this area knew about the stream but the ancient rocky outcrop was not as exposed as it is

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LIFESTYLE

today as it was covered by dense trees and the stream was full of water in the past.

The rocks are believed to be made of basalt, formed hundreds of millions of years ago due to volcanic activity in the area. Scientists believe the rocky outcrop was formed during the process when lava came from the volcanoes and met cold water, freezing and cracked it into pieces.

Jrai Pha stream has become an attractive check-in place for tourists and those who enjoy natural beauty.

According to Chu Pah district’s Culture and Information Division, Ia Ruai stream is a potential tourist destination that needs to be protected and retained in its current state.

Together with the Ialy Hydropower Plant, Chu Dang Ya volcano, a row of 100-year-old pine trees, tourists are now being offered one more location helping them discover the unique and beautiful landscape of Gia Lai province.

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AUGUST 2021

LIFESTYLE

L AM GIANG

Kon Pring, a peaceful village in the Central Highlands

Kon Pring is a picturesque community-based tourism village surrounded by a valley of thousands of tall green pines. It is likened to a second Da Lat in the Central Highlands due to its cool climate year-round .

the green forest. Surrounding the communal house are small beautiful stilt houses lined up one after another.

Many small streams flow through the village connecting the surrounding mountainous terrain and pine forest.

In the blue smoke mingled with the clouds of Kon Pring mountain, graceful girls washed clothes by the water wells, children chattered on the grass at the top of the village, and families

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ocated on Mang Den plateau, Kon Pring village belongs to Dak Long Commune, Kon Plong District, Kon Tum Province. This is one of four community cultural tourism villages in the district located along Highway 24, 3km east of the district centre. The Mo Nam people (a branch of the Xe Dang ethnic group) make up 95 percent of the population in this village.

gathered around in their kitchens. It was very simple but enchanting.

According to the locals, the communal house is built high enough to reach the sky like that in order to gather the sacred air of heaven and earth. In this way, it

Looking down from the pine hill along Highway 24, Kon Pring stands out with the sky-high roof of its communal house poking out of the middle of

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BIDV REVIEW

LIFESTYLE

household is very rare. Customary and abstinence rules are prescribed by the community to deal with guilty parties.

Daily meals are simple but wine is a traditional drink that preserves the local identity of the people and helps them to connect with the other Central Highlands ethnic groups through exchange and shared community activities.

The festivals of the people here take place all year round including the sowing ceremony, new rice ceremony and communal house festival. In particular, locals still retain their traditions with special cultural activities in the village such as gongs and xoang dance.

With a cool climate year-round, Kon Pring is an ideal destination for travellers who want to rest, enjoy and experience the culture as well as explore the depths of the people and the land of Kon Tum.

connects people, the universe and the gods. Moreover, the communal house is the place Kon Pring villagers use to welcome guests, organise festivals, meetings and annual traditional festivals.

The elderly villagers told that in the traditional society of the Mo Nam people in Kon Pring, families were typically large and lived with three or

four generations under one roof.

Now, however, they live together in smaller family units. Most of the people here follow a bi-generational system, leaning towards patriarchy.

A matriarchal

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AUGUST 2021

CSR

Q U Y NH D O

BIDV continues to support Covid-19 response in HCM City At the reception ceremony, a representative of the City’s Fatherland Front Committee recognized and spoke highly of BIDV's efforts to the City’s implementation of pandemic prevention measures, contributing to protecting people's health and soon turning the city's life back to normal.

Mr. Le Trung Thanh (center), BIDV's senior executive vice president, represents BIDV to give a donation to HCM City

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n 15 August 2021, at the ceremony of promoting the entire nation's strength in the prevention and fighting against Covid-19 and launching of Ho Chi Minh City's Social Security Center, BIDV continued to donate VND25 billion (USD1.1 million) to the city’s response to the Covid-19 pandemic.

This donation follows the banking sector’s program. BIDV will coordinate with relevant agencies of the city to send donations to hospitals and medical facilities for the purchase of medical equipment and protective clothing as well as vaccination and other activities to serve the prevention and fighting against the Covid-19 pandemic.

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BIDV REVIEW

At the end of July 2021, BIDV donated VND10 billion (USD435,000) to Ho Chi Minh city to serve the city’s pandemic response activities. In addition, BIDV' branches in the area also actively joined the pandemic response activities in different forms. To date, the total donations BIDV has made to the authority, hospitals and other medical facilities in Ho Chi Minh City reached nearly VND40 billion (USD1.7 million).

Earlier on 5 June 2021, at the launching ceremony of the Fund for vaccination prevention of coronavirus disease 2019, BIDV donated an amount of VND60 billion (USD2.6 million) to the Fund.

This year, BIDV and its Trade Union also have sent support to the frontline health workers in pandemic-hit areas such as Hai Duong, Quang Ninh, Bac Giang, Bac Ninh, Vinh Phuc, Ha Tinh, K Hospital, Quang Binh, Lang Son... totaling over VND15 billion (USD652,000). Actively accompanying the government on the prevention and fight against the Covid-19 pandemic, in May 2021, BIDV also presented VND25 billion (USD1.1 million) to the Ministry of Health for vaccine purchase.

리뷰

번역감수: 박성재 전략부 2 부장 경복궁

뉴스

BIDV, 의료업계 지원 특별 프로그램 출시 BIDV Le Ngoc Lam은행장은 "BIDV는 항상 의료 프로그램 및 프로젝트에 자금을 지원하는 데 적극적 진행했다. 최근 몇 년간 BIDV가 항상 의료 지원하기 위해 상당한 예산을 지출했다. 복잡한 전 세계적 유행병인 코로나-19상황에 서, 의료진들은 코로나 퇴치의 최일선이다. 그 들은 고난을 받아들이고, 자신의 안전을 희생하 며, 질병을 직접 치료하고 생명을 구하며, 전염 병을 통제한다” 라고 말했다.

BIDV, 중앙 이비인후과병원 코로나-19 대응 2억 동 지원

BIDV는 베트남 전국 병원과 의료시 설에서 근무하는 의료진을 지원하기 위해 '의료업계 동반, 대유행병 극 복' 프로그램을 출시했다. 이 프로그램 지원금액은 최대 1조6,700억 동 이며 특별 우대 서비스(개인 특별 대출, 보호복 10만 세트 기부) 등을 포함하고 있다. 이 프로 그램을 통해 BIDV는 의료진과의 동행 및 어려 움을 함께 하고자 한다. 특별 우대 서비스 – 개인 특별 대출은 전국 병 원 및 질병관리센터(CDC)에서 근무한 의료진 이 1년 이상 근로계약을 체결한 경우 적용된다. 이 프로그램은 2022년 12월 31일까지 또는 패키지가 완전히 지급될 때까지 시행될 예정이 다. 이 프로그램은 다음과 같은 뛰어난 인센티 브와 유리한 조건을 제공한다: ◆

5조 동 규모 무담보 생활자금 융자: 연간 대

출금리가1%로 고정되고 의료진 1인당 최대대 출금액이 5천만 동이다.

20조 동 규모 주택자금 융자: 연간 대출금리 가5.5%로 고정되고 고객은 기존 대출 또는 신 규 대출의 이자율 인하를 선택할 수 있다. ◆

소매 은행 상품 및 서비스 패키지: BIDV SmartBanking을 통한 송금 수수료, 계좌 관 리 수수료, BIDV SmartBanking 유지 관리 수 수료, 국내 직불카드 발급 수수료, 계좌 잔액 통 지 수수료, 조기 상환 수수료 등을 최소 잔액 조 건 없이 수수료 면제 혜택 제공. ◆

사회보장프로그램 관련, BIDV는 보건복지부 규정에 따라 높은 수준에 맞는 개인 보호복(3~ 4급) 10만 세트를 기부할 예정이다. 보호복 세 트는 정부 지침 16에 따라 봉쇄지방 내 병원과 의료시설에 제공할 예정이며 코로나-19 환자 가 증가하는 지역에도 제공할 예정이다.

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BIDV 리뷰

“BIDV는 의료진과 어려움을 나누고자 ‘의료 업 계 동반, 대유행병 극복'이라는 이름의 특별 크 레딧 서비스 프로그램을 개설해 의료진에게 유 리한 조건을 제시하였다. 본 우대 서비스는 의 사와 의료진이 언제든지 지원할 수 있도록 간 단한 조건과 뛰어난 인센티브로 2022년 12월 31일까지 지속된다. 또한, 이 프로그램을 통해 의료진을 지원하기 위해 개인 보호복 10만벌 도 기부한다. BIDV의 작은 기부가 일선 의료진 과 국민들에게 더 많은 힘을 실어주길 기대한 다" 라고 밝혔다.

BIDV는 정부 및 베트남중앙은행 총재의 지시 에 따라 의료 특별 서비스를 제공하는 것 외에 도, 코로나-19으로 피해를 입은 개인 및 기업 고객을 지원하기 위한 정책을 신속하게 시행하 고 있다. 2021년에 BIDV는 약 6조1천억 동의 고객 지원이 예상된다.

BIDV는 정기적으로 Covid-19 백신 기금에 기부 및 전염병 지역의 시민, 의료팀, 의료시 설 직원을 긴급 지원 등 코로나-19 예방 및 통 제 활동을 적극적 지원하였다. 2021년 7월 기 준 BIDV가 기부한 총액은 2천억 동을 상회하 고 있다.

Pham Van 기자

뉴스

BIDV, 베트남 최우수 수탁은행 선정 2003년부터 최초로 예금 자격증을 부여한 BIDV는 약 20년의 관리 및 수탁 서비스 제공 경력, 가장 큰 수탁자산 (300조 동 이상)을 보 유하고 있으며, 연평균 50%의 성장률로 성장 해온 국내 수탁은행이다. BIDV는 회원펀드, 뮤 추얼펀드, 클로즈드펀드, 오픈엔드펀드, 교환 매매펀드(ETF), 부동산투자펀드 등 시장에서 유일하게 투자자, 투자신탁 포트폴리오 및 모든 유형의 증권투자펀드에 종합적인 서비스를 제 공하는 은행이다.

BIDV 대표자 베트남 최우수 수탁은행 상 수령

2021.8.3일, 2021 아시아 뱅 커 금융 시장 시상식 (the Asian Banker Financial Markets Awards Ceremony 2021)에서 BIDV는 베트남 최우수 수탁은행 (Best Custodian Bank)으로 선정되었다. 베트남 은행이 The Asian Banker 께서 이 상을 받은 것은 이번이 처 음이다. 이 상은 The Asian Banker가 아시아 태평양 에 있는 250개 이상의 금융 기관 대상 조사, 인 터뷰 및 현장 조사의 조합을 통해 결정된다. 평 가 기준은 재무성과, 프로세스 및 기술, 제품 혁 신 및 상장, 리스크 관리, Covid-19 대응 솔루 션 등이 포함되어 있다. 이 상은 시장 동향을 따 라잡고 전면적인 서비스 제공 및 기술력을 보유

손님 경험과 고객 만족도 제고를 목적으로 정확 성 증대, 서비스 속도 및 새로운 서비스 개발하 기 위해 BIDV가 기반을 마련하는 프로세스를 디지털 기술에 적극 투자하고 있다. 2020년 동 기 대비 수탁 서비스 수수료는24% 증가했다.

2021년 4월, BIDV의 증권 관리인 및 감독 프 로그램인 BIDV eTrust는 Sao Khue Awards 10순위에 선정되었으며, 2021년 베트남 소프 트웨어 및 정보기술 산업의 우수한 제품/솔루 션으로 선정된 바 있다.

The Asian Banker Financial Markets Awards는 아시아 태평양 지역의 시장 및 교류 지형에서 기관의 성과를 벤치마킹하기 위한 프 로그램이다.

1957.4.26일에 설립된 BIDV는 총 자산 기준으 로 베트남에서 가장 큰 상업 은행이다. 2021년 2분기 기준으로 은행의 총 자산은 1천 640조억 동에 달한다. BIDV는 약 1,100개의 국내외 지 점과 사무소로 구성된 넓은 네트워크를 보유하 고 있으며, 전 세계에 2,300개의 금융기관과 파 트너십을 맺고 있다. BIDV는 수년간 세계에서 가장 큰 2000대 기업(Forbes)과 300대 은행 브랜드(Brand Finance)에 선정되었다.

한 BIDV의 노력과 업적이 인정받았음을 보여 준다. 이번 수상으로 BIDV 는 국내 은행 중 1위 임을 재확인하였다.

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2021년 8월

Ly Nguyen 기자

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BIDV, 호치민시 코로나-19 극복을 위한 250억 동 기부 식으로 코로나 방역 활동 지원 에 적극적으로 참여하였다. 현 재까지 BIDV가 호치민시의 정 부 및 병원, 의료시설에 기부한 총액은 약 400억 동에 달한다.

2021.8.15일, 호치민시 사회보장센터 출범 및 코 로나-19 예방 전국민 힘 고취한 기념식에서BIDV 는 250억 동을 기부했다.

또한, 지난 2021년 6월 5일 코 로나-19예방백신접종기금 발 족식에서 BIDV는 600억 동을 기금에 기부한 바 있다.

이 기부금은 베트남 은행업계의 프로그램을 따른다. 다른 기관 협 력을 통해 병원과 의료시설에 의 료장비, 보호복 구입을 위한 기부 금이며 백신 접종 및 기타 활동을 진행할 예정이다.

올해 BIDV와 노동조합은Hai Duong, Quang Ninh, Bac Giang, Bac Ninh, Vinh Phuc, 기념식에서 호치민시 조국전선 Ha Tinh, K 병원, Quang 위원회 대표는 BIDV가 도시의 Binh, Lang Son등 전염병 피 대유행 예방책 시행 및 국민의 건 BIDV Le Trung Thanh 부행장 (중앙) BIDV 대표 호치민시 지원금 수여 해 지역의 최전방 의료진에게 강을 보호, 도시의 삶을 정상으로 도 총 150억 동을 지원하였다. 되돌리는 데 기여한 노력에 감사를 표했다.

BIDV는 2021년 5월에 베트남 정부와 적극 동행해 백신 구입을 위해 보건 부에 250억 동을 지원한 바 있다. 이미 BIDV는 2021년 7월 말 호치민시의 코로나 방역 활동 지원을 위해 100억 동을 기부한 바 있다. 호치민 지역의 BIDV 지점들도 각기 다른 형 Minh An 가자

BIDV, 남부지역 기업 대출금리 인하 시행 BIDV는 사회봉쇄를 진행하고 있는 남부 19개의 성과 도시에 기업 고객 대상 대출금리 인하를 발표했다. 총 지원금액은 최대 1조 동이다.

2021년 12월 31일까지 BIDV는 정부 지침 16호에 따라 사회적 봉쇄 를 진행하고 있는 19개 남부 성과 도시에 위치한 기업고객의 대출 금리 를 낮추고, 코로나-19 전염병으로 피해 입은 기업 대상 저금리 신용 패 키지를 새로 출시할 예정이다. 자세한 내용은 다음과 같다: 코로나-19 대유행으로 어려움 을 겪고 있는 기업 대상을 대상으 로 2021년 7월 15일까지 발생 된기존 대출금리를 0.5~1.5% 인하한다. 최대 금리인하를 적용 받는 업종은 교통, 의료, 교육, 숙 박 서비스, 레스토랑 서비스, 호 텔, 리조트 등 심각한 영향을 받 는 업종에 적용된다.

대 금리 정책을 누려온 고객은 본 프로그램에 계속 참여할 수 있다. 대출금리 인하 외에BIDV는 30조 동 규모의 단기 신규 대출을 제공한 다. 금리는 기준 금리에 비해 최대 1.5%까지 저렴하다. 이 신규 은행 대출의 이자감면 금액은 약 2천억 동에 달할 예정이다.

2021년에 7개월 동안 BIDV는 남부 19개의 성 및 도지 기업고객을 지원 하기 위해 대출 금리를 5천억 동 이상 인하하였다. 2021년 BIDV 의 총 대출 이자 인하액은 최대 1조5천억 동에 달할 것으로 예 상된다. BIDV가 2021년 코로나 영향을 받은 고객을 위해 지원한 총 금액은 최대 6조1천억 동에 달할 것으로 추정된다. 이는 올해 남은 기간 동안 남 부 19개 지역의 코로나 상황으 로 피해를 입은 기업을 지원하 고 사업 운영을 보장하기 위한 BIDV의 실천한 조치이다.

BIDV는 최대 8천억 동 규모의 기 존 모든 조건의 미결 대출금 금리 인하를 단행한다. 특히, 기타 우

Thu Huyen 기자

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BIDV 리뷰

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BIDV, 기업고객 대상 지원 프로그램 실시 장기 대출 상품의 경우, 대출 한도는 65조 동까 지 가능하며, 연 평균 대출금리는 7.1%로 일반 대출금리 대비 1.5~2% 낮게 적용된다. 특히 BIDV는 기업 재무 관리를 쉽게 할 수 있도록 5 년 동안 고정적 대출금리 유지하는 총규모 35 조의 장기간 금융대출 상품을 선보였다.

어려움 시기, 손을 내밀다 BIDV는 우대 금융대출 상품과 더불어 서비스 비용 할인/면제 패키지까지 진행하였다. 기업 고객의 경우 인터넷뱅킹, 급여 정산, 기업 ERP 시스템과 BIDV의 전자은행 시스템 연결 구축 등의 수수료를 할인하고, SME 기업의 디지털 전환 활동을 지원하고자 BMP와 MISA 프로그 램 초기 2년 사용료가 무료이다.

코로나19의 영향으로 BIDV는 고객 들에게 도움을 주기 위하여 지원 프 로그램을 진행하고 있다. 우대 대출 상품 BIDV는 기업고객과 개인고객을 대상으로 코 로나로 인한 어려움을 극복하기 위해, 우대 금 융대출 상품을 출시하였다. 단기 금융대출의 전체 한도는 350조 동이며, 연 평균 대출금리 는 4.5~5.0%로 일반 대출금리 대비 연 금리 1~2%가 낮게 적용된다. 우대 외화대출의 전 체 한도는 약 10억 달러이며 연 평균 대출금리 는 2,5%로 일반 대출금리 대비 1~1.5%로 낮 게 적용된다. 특히 수출입 기업의 경우 대출금 리를 1.5~2%로 적용하게 된다.

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2021년 8월

코로나19의 영향을 받는 고객을 지원하기 위한 국가은행의 지시로 BIDV는 대출 상환 기간 재 구축, 금리 감소, 수수료 면제 등의 활동을 적극 적으로 진행하고 있다. 2021년 4월말까지 부 채 구조 조정을 진행한 2,300여 개 기업고객의 조정된 총대출 잔액은 약 23조 동이다. 정부와 국가은행의 지시에 따라 항상 철저히 준 수하고 앞서 나가는 은행으로서 BIDV는 비용 절감, 자금 구조 조정, 대출금리 감소, 고객과 함께 동행 및 지원 등의 활동을 효과적으로 추 친중이다.

Van Trang 기자

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우체국 6,000 개 지점에서 BIDV계좌입금 가능 이 서비스는 BIDV 수취 계좌에 입금하는 개인 고객과 기업고객을 대상으로 적용한다. 약국, 슈퍼마트, 식품유통기업, 식당 등의 업체들의 경우에는 이 서비스를 통해서 대행 수수료를 아 끼고도 계좌입금이나 계좌이체를 할 때 편히 진 행할 수 있다. 이 서비스를 도입함으로써 BIDV와 Vietnam Post는 고객에게 빠르고 안전한 결제방식을 제 공할 수 있게 되었다. 이를 통해 BIDV의 전자은 행 시스템으로 구축된 최신 결제 서비스와 전국 지점망을 보유한 Vietnam Post의 우편금융 서비스를 한꺼번에 경험하게 된다.

Anh Phuong 기자

이제 BIDV 계좌에 현금입금을 하 려면 은행의 지점 말고도 Vietnam Post 우체국의 지점에서 입금이 가 능하다.

오지에서 대도시까지 전국으로 약 6천개의 지점이 뻗쳐 이제 고객들이 주변 근처에 있 는 Vietnam Post 우체국의 지점에 찾아가 면, BIDV계좌에 현금 입금이 가능하다. 특 히 Vietnam Post 우체국의 지점들은 지역 의 시민위원회 근처에 있어 찾아가기엔 편 하다. 또한 Vietnam Post 지점에서 평일 과 주말에 시간 분별없이 언제든지 거래 가 능하니, 고객들에게 편안함을 제공해 준다.

Vietnam Post에서 입금을 진행하자 BIDV에서 직접 하는 것처럼 수취 계좌에 즉시 기록된다. 모든 거래 정보는 보안처리 되고, 거래기록은 검색 및 정산을 쉽게 하 기 위해 BIDV와 Vietnam Post의 시스템 에 저장된다.

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BIDV 리뷰