> By WhistleBlower Security Staff
ESG
ENDEAVOUR’S
whistleblower HOTLINE
A trustworthy way for anyone to report anything
W
hile highly committed to corporate responsibility and facing pressures that required diligent attention to governance, risk, and compliance (GRC) to be successful (see sidebar), Canadian mining company Endeavour Silver used to gather information, managed cases, and reported on results through a mix of ad hoc Excel spreadsheets and informal communications.
This rudimentary approach, still widely used by companies of a similar size and structure, meant it was hard for Endeavour to get meaningful reporting. Further, without a formal grievance process, employees also had no real idea of who to complain to about what. Endeavour decided this was no longer cutting it. Management decided it needed a more
Pressures faced by Endeavour > Sustainability: Endeavour must not only implement best practices for minimizing any and all potentially adverse environmental impacts, it must also document its practices in a way that conforms to global reporting initiative (GRI) guidance. > Safety: In addition to employees, workplace safety affects Endeavour’s business performance, brand, and critical relationships. To be truly proactive about safety, however, Endeavour cannot just try to do things right. It must also quickly discover and correct anything that is being done wrong. > Social Responsibility: Endeavour must look after the welfare of contractors, vendors, and neighbors as well as local employees. To fulfill this social responsibility, company managers need to be alert to issues such as sexual harassment, racism, and nepotism.
26 | CANADIAN MINING JOURNAL
structured solution to support its GRC and global reporting initiative (GRI) efforts and started evaluating vendor offerings put forward by Travesia, an international consultancy specializing in the planning and implementation of corporate sustainability and social responsibility programs. In 2021, Canadian ethics reporting company, WhistleBlower Security, was selected to implement Endeavour’s whistleblower hotline. “WhistleBlower Security had all the functionality Endeavour needed, did not try to make them pay for any functionality they didn’t need, and had great references in the mining vertical,” said Edna Aguiñaga, Travesia Partners Sustainability Advisor. “WhistleBlower was also super-helpful and responsive during the implementation process and consistently responded to us within hours if not sooner.” Endeavour says the results of the whistleblower hotline have been numerous:
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