NMB BANK LIMITED
Established 1993
Celebrating 20 Years of Excellence Message from James Mushore Group Chief Executive Officer
“NMB Bank. A proud Zimbabwean success story.”
On this special anniversary of NMB Bank Limited, the Directors and staff can look back on twenty years of being one of the successful, independent banks in Zimbabwe. The Bank, formerly National Merchant Bank of Zimbabwe and a subsidiary of NMBZ Holdings, was established in 1993 by Bishop Julius Makoni, Francis Zimuto and me as the first wholly Zimbabwean Merchant Bank. The impetus for developing the Bank came from the liberalisation of the Zimbabwean economy at this time and after seven years as a merchant bank, NMB Bank was granted a commercial banking licence. We opened our doors to the public in June 1993 and have never looked back. We weathered the challenges of the hyper-inflationary years of 2003 - 2009, and have put ourselves firmly back on the banking map in Zimbabwe. With seven branches in Harare and one each in Bulawayo, Mutare and Gweru, our dedicated management and staff, loyal customer base and strong brand have all contributed to our growth and success. During our 20 years of banking operations our aim has been to provide a truly personalised service to all our clients, whether Retail, Corporate, Advisory Services or Treasury. We pride ourselves on our values of integrity, professionalism and excellence and have instilled these in our loyal and dedicated work force. I believe that our staff are one of the principal assets of the Bank and their growth and development is essential to the on-going success of our operations. While keeping up to date with the
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After twenty years of providing essential banking services to the country, NMB Bank is celebrating its anniversary with this commemorative supplement which follows the Bank from its inception in 1993 through to its success of today. The supplement features the history of the company, introduces its Directors and describes its services and products. NMB Bank is proud of its vision and values, its staff and its continuing success. The Bank has won awards for Best Bank in Zimbabwe. The holding company is listed on the main board of the London Stock Exchange and the Zimbabwe Stock Exchange. It is conscious of its corporate responsibility by supporting disadvantaged communities, working with charities, community fund-raisers and nonprofit organisations. At the same time it also supports the arts through its involvement with HIFA (Harare International Festival of Arts) and the Bulawayo Music Festival. The Zimbabwe Independent and many of NMB Bank’s loyal clients are proud to show their support for this truly Zimbabwean Bank which offers Personal, Corporate and International banking through its various branches across the country.
NMB BANK LIMITED
20
th
Customer Service ANNIVERSA
“People are a principal asset of the Bank.”
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James Mushore - Group CEO
Established 1993
Customer Service is at the top of the priority list within NMB Bank and as stated in its values, the Bank aims to be professional, innovative, providing service through dedicated and loyal staff. From managers to the messengers, staff are trained to work according to the Bank's mission to provide premium financial services with integrity and professionalism. NMB Bank offers its clients a range of services to assist with daily financial transactions. The range of services includes NMBSAVE, NMBACCESS ATMs which accept any other local or international VISA cards, real-time cash and online DStv payments, NMBYOUNGPRO to help young professionals get established and NMB VISA International Credit and Debit Cards for all NMB personal and corporate clients. Internet Banking is available to all clients. SMS alerts and E-Statements have eased the stress of having to visit the Bank for information regarding one's accounts. The Customer Service Officer in each branch will assist with any enquiry and direct clients to the right department .
James Mushore Group CEO
NMB12-198D
changes in banking and relating them to the organisation, we have ensured the retention of our reputation as one of the leading, innovative financial institutions within Zimbabwe. As we enter our third decade, I would like to express my gratitude to my fellow Directors, our managers and staff, and to our loyal customers for their continued support over the
Congratulations on Twenty Years of Banking Service
past 20 years. I would like to reaffirm that NMB Bank will continue to strive for excellence. We will continue our commitment to our clients and our community and will remain conscious of our corporate responsibility to sustainability and social justice. Banking is an essential service to our country. It is our passion, and therefore we will continue to pursue it with excellence.
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NMB BANK LIMITED
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.