NMB BANK LIMITED
Established 1993
Celebrating 20 Years of Excellence Message from James Mushore Group Chief Executive Officer
“NMB Bank. A proud Zimbabwean success story.”
On this special anniversary of NMB Bank Limited, the Directors and staff can look back on twenty years of being one of the successful, independent banks in Zimbabwe. The Bank, formerly National Merchant Bank of Zimbabwe and a subsidiary of NMBZ Holdings, was established in 1993 by Bishop Julius Makoni, Francis Zimuto and me as the first wholly Zimbabwean Merchant Bank. The impetus for developing the Bank came from the liberalisation of the Zimbabwean economy at this time and after seven years as a merchant bank, NMB Bank was granted a commercial banking licence. We opened our doors to the public in June 1993 and have never looked back. We weathered the challenges of the hyper-inflationary years of 2003 - 2009, and have put ourselves firmly back on the banking map in Zimbabwe. With seven branches in Harare and one each in Bulawayo, Mutare and Gweru, our dedicated management and staff, loyal customer base and strong brand have all contributed to our growth and success. During our 20 years of banking operations our aim has been to provide a truly personalised service to all our clients, whether Retail, Corporate, Advisory Services or Treasury. We pride ourselves on our values of integrity, professionalism and excellence and have instilled these in our loyal and dedicated work force. I believe that our staff are one of the principal assets of the Bank and their growth and development is essential to the on-going success of our operations. While keeping up to date with the
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After twenty years of providing essential banking services to the country, NMB Bank is celebrating its anniversary with this commemorative supplement which follows the Bank from its inception in 1993 through to its success of today. The supplement features the history of the company, introduces its Directors and describes its services and products. NMB Bank is proud of its vision and values, its staff and its continuing success. The Bank has won awards for Best Bank in Zimbabwe. The holding company is listed on the main board of the London Stock Exchange and the Zimbabwe Stock Exchange. It is conscious of its corporate responsibility by supporting disadvantaged communities, working with charities, community fund-raisers and nonprofit organisations. At the same time it also supports the arts through its involvement with HIFA (Harare International Festival of Arts) and the Bulawayo Music Festival. The Zimbabwe Independent and many of NMB Bank’s loyal clients are proud to show their support for this truly Zimbabwean Bank which offers Personal, Corporate and International banking through its various branches across the country.
NMB BANK LIMITED
20
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Customer Service ANNIVERSA
“People are a principal asset of the Bank.”
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James Mushore - Group CEO
Established 1993
Customer Service is at the top of the priority list within NMB Bank and as stated in its values, the Bank aims to be professional, innovative, providing service through dedicated and loyal staff. From managers to the messengers, staff are trained to work according to the Bank's mission to provide premium financial services with integrity and professionalism. NMB Bank offers its clients a range of services to assist with daily financial transactions. The range of services includes NMBSAVE, NMBACCESS ATMs which accept any other local or international VISA cards, real-time cash and online DStv payments, NMBYOUNGPRO to help young professionals get established and NMB VISA International Credit and Debit Cards for all NMB personal and corporate clients. Internet Banking is available to all clients. SMS alerts and E-Statements have eased the stress of having to visit the Bank for information regarding one's accounts. The Customer Service Officer in each branch will assist with any enquiry and direct clients to the right department .
James Mushore Group CEO
NMB12-198D
changes in banking and relating them to the organisation, we have ensured the retention of our reputation as one of the leading, innovative financial institutions within Zimbabwe. As we enter our third decade, I would like to express my gratitude to my fellow Directors, our managers and staff, and to our loyal customers for their continued support over the
Congratulations on Twenty Years of Banking Service
past 20 years. I would like to reaffirm that NMB Bank will continue to strive for excellence. We will continue our commitment to our clients and our community and will remain conscious of our corporate responsibility to sustainability and social justice. Banking is an essential service to our country. It is our passion, and therefore we will continue to pursue it with excellence.
NMB VISA
International Debit Card The Freedom to Travel. One card. Many benefits. No pre-funding.
With NMB Bank... It’s a lifestyle. Just another way NMB Bank is ensuring you get the best service and value.
www.nmbz.co.zw www.nmbz.co.zw IN
NMB BANK LIMITED
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.
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NMB BANK LIMITED
NMB BANK LIMITED
Celebrating 20 Years of Excellence
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ANNIVERSA
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Established 1993
While it is wonderful to reflect – and all of us who have played some part in the NMB Story over the past 20 years take a tremendous amount of pride in remembering our successes – there's a saying: “What have you done for me lately?” So we realize and appreciate that, as gratifying as the story of the past 20 years may be, it all becomes quite meaningless and redundant if we do not continue to follow some guiding principles: 1) To pull together the finest team possible and infuse that team with our vision of excellence; 2) To take time to truly understand what our customers' needs are – sometimes before our customers themselves recognize and identify those needs; 3) To provide a complete and unique solution to those needs, in a manner which creates maximum value; 4) To set up a sustainable business model, so that we can ensure that we will be around for a LONG time to be there for you, our customers; and 5) To constantly innovate, because if we are not moving forwards, we are moving backwards. These five ingredients, combined with some really hard-working and dedicated people in “Team NMB”, are the other half of the success story that started with you, our customers. I am proud, honoured and extremely excited to say that, for NMB, the next 20 years are going to be even greater than the last 20. Thank you for sharing in our success. Thank you for sharing in our celebration.
Message from Tendayi Mundawarara Chairman NMBZ The NMB story actually starts with YOU, our customers. Without your willingness to break with tradition and put your faith in us, none of what has happened over the past 20 years could have been possible. Your trust in us to deliver on what we have promised, through the many trials and tribulations that have faced NMB and the banking sector in general over the past 20 years, has allowed us to reach this milestone that we celebrate today. Our single greatest source of satisfaction is when we receive recognition from you, such as the testimonies that we heard from some of our longstanding customers on the evening of our celebrations on 31 May 2013. Our single greatest source of disappointment is whenever we fall short of your expectations. We take your concerns and complaints seriously, and we work tirelessly to rectify them as and when they may arise. Behind the NMB logo and corporate image, there are many people who have put their lives, energy and passion into ensuring that NMB strives for excellence. On behalf of the Board, I thank those people – who are our greatest assets – for 20 years of loyalty, and for creating the memories which will propel us into the next 20 years and beyond.
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International
VISA convenience with NMBACCESS
NMB BANK LIMITED
Cash and enquiry transactions at any NMBACCESS ATM Whether you are an international or local VISA card holder, NMBACCESS ATM machines accept VISA International cards for the following transactions:
CASH WITHDRAWALS OF UP TO $1000 PER DAY BALANCE ENQUIRY
Spelling more good news for its loyal clientèle, NMB Bank increased its daily cash withdrawal limit at its NMBACCESS ATMS to $1000. After attaining the required authorisation from the VISA organisation worldwide, and successfully implementing the appropriate infrastructural changes, NMBACCESS ATMs accept VISA International cards. This welcome move was in line with NMB Bank's international profile. NMB Bank is listed on the London Stock Exchange. At NMB Bank ATM points, clients using their NMB cards can transfer money between their own accounts whether current or savings, acquire ministatements and make balance enquiries. NMBGOLD VISA Credit Card holders can draw cash and make balance enquiries, and VISA International Card holders can now do the same.
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NMB Bank ATMs accept VISA International cards NMB BANK LIMITED
The country's first locally owned merchant bank, NMBZ was established in 1993 and fast made a name for outstanding customer service and relationship management, targeting high net worth and potential high net worth individuals and businesses. Continued growth created the opportunity for a public flotation and in 1997 the NMBZ Group was listed on the Zimbabwe Stock Exchange and simultaneously admitted to the Official List of the London Stock Exchange. NMB Bank is today very much back on the banking scene, making its presence felt. Following the entrance of international equity partners, FMO, AfricInvest and Norfund, NMB Bank has successfully recapitalised and re-established its market niche and once again become a visible and vibrant player in the market. NMB Bank demonstrated its commitment to the development of the arts through investment in the Harare International Festival of the Arts (HIFA), an annual high profile event. NMB Bank has rolled out several new product offerings and value-added partnerships in the past year, pleasing both its well established core of high net worth clients who have demonstrated full loyalty and commitment to a bank which has never failed them in the delivery of exceptional service, and its new clients who have opened accounts since its continuing successful re-emergence in the market.
as they celebrate their 20th anniversary.
Tel: 04 749058; 781341-2; 781306. Fax: 04 771 792 a subsidiary of Moonlight Provident Associates
NMB BANK LIMITED
Celebrating 20 Years MISSION To provide premium financial services to existing and potential high net worth individuals and businesses.
VISION To be the leading financial services group in our chosen market.
VALUES Integrity. Professionalism. Excellence. Loyal and Dedicated Staff. Innovation. Shareholder Value.
Our values mean: Integrity Uprightness in character.
Professionalism Exhibiting expertise and fairness in our work.
Excellence Being exceptional in all our dealings.
Loyal and Dedicated Staff Attracting and retaining professional, skilled and motivated staff.
Innovation Committed to providing solutions that maximize value to our customers.
Shareholder Value Achieving stakeholder satisfaction through high shareholder returns.
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NMB BANK LIMITED
20
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ANNIVERSA
Company History NMBZ is a Zimbabwean based investment holding company whose principal subsidiary is NMB Bank Limited. The Group has a dual listing on the Zimbabwean Stock Exchange and the London Stock Exchange. NMB Bank Limited (formerly National Merchant Bank of Zimbabwe Limited) was established in June 1993 by a group of Zimbabwean entrepreneurs who had previously held senior positions in renowned international financial institutions such as the World Bank and the International Finance Corporation. The impetus for the creation of NMB Bank came from the liberalisation of the Zimbabwean economy and financial sector in the early 1990s. NMB Bank was registered as an accepting house under the Banking Act in May 1993. Continued growth created the opportunity for a public flotation of the Group, and in early 1997, the NMBZ Group was listed successfully on the Zimbabwe Stock Exchange and simultaneously admitted to the Official List of the London Stock Exchange. The public offer was 4.5 and 2 times oversubscribed in Zimbabwe and London respectively, and it enhanced substantially the Bank's capacity to write large business transactions. On 6 December 1999, NMB Bank was granted a commercial banking licence. This enhanced funding capacity as well as improving product offering. The commercial bank opened its doors to the public in July 2000. NMB Bank won several awards in recognition of its service excellence and leadership in its niche market. The Bank was awarded the international Euromoney awards for Excellence both in 1998 and 1999. The Bank also won the Financial Times Banker Magazine, Bank of the Year Award for the best bank in Zimbabwe, two years in a row in 2001 and 2002. Zimbabwe experienced a hyper-inflationary period between 2003 and 2009 resulting in the destruction of the Zimbabwean dollar and consequent erosion of capital and value for the Bank before the economy adopted a multi-currency system in February 2009 which saw the introduction of the ZAR, USD and other major currencies. NMB Bank weathered this challenging period owing to a loyal customer base, a strong brand and dedicated management.
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Established 1993
Meet the NMB Bank Directors Name
Designation
Francis Zimuto Deputy Group CEO
Benson Ndachena CFO
Qualification
James Mushore Group CEO
www.nmbz.co.zw IN
NMB BANK LIMITED
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.
The Bank's business model targets corporates, institutions, high net worth individuals and SMEs. It aims to build a solid business book and grow its retail deposits on the back of a proven record of quality service delivery. The Bank continues to operate through strategic placement of branches at key commercial and industrial locations in the major cities of Harare, Bulawayo, Gweru and Mutare.
2 of Excellence
NMB BANK LIMITED
20
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ANNIVERSA
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Established 1993
Corporate Governance The Board recognizes that maintaining good corporate governance practices is an ongoing and continuous process. The Board adopted corporate governance guidelines which reflect its commitment to monitoring the effectiveness of policy and decision-making at board and management level ensuring strict adherence to corporate governance principles, with the goal of enhancing shareholder value. The Group emulates corporate governance principles prescribed in the Combined Code of the United Kingdom, the King II report of South Africa and the Reserve Bank of Zimbabwe Corporate Governance Guideline. The Board has set up the Audit Committee, Human Resources, Nominations and Remuneration Committee, Asset and Liability Management Committee (ALCO), Finance and Strategy Committee, Credit Committee, Loans Review Committee and the Risk Management Committee to assist in the discharge of its duties and responsibilities.
“We should not judge people by their peak of excellence; but by the distance they have travelled from the point where they started.” Henry Ward Beecher
Management Information Systems The Bank has invested in technologies that tie together to provide a comprehensive delivery channel for both Corporate and Retail clients. Temenos' latest release, T24 R10, is at the heart of all core banking activities. The infrastructure that the Bank has invested in provides it with the ability to provide its clientele with convenient and innovative Banking solutions that span from e-Banking being provided via Infosys's eCorporate eChannels platform, to personalised banking products for individual clients.
“To provide premium financial services to existing and potential high net worth individuals and businesses.”
The ever changing landscape of the cyber world continues to present an ever evolving challenge. However, the Bank has invested in technologies that help to mitigate various threats that may be posed by connectivity to the outside world whilst providing convenience to customers. The Bank strives to keep up with international best practice in its deployment of technology and thus invests in the maintenance and upgrades of the technologies currently deployed whilst seeking new technologies that enable it to develop innovative products continuously in pursuit of service excellence.
www.nmbz.co.zw IN
NMB BANK LIMITED
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.
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NMB BANK LIMITED
NMB BANK LIMITED
Celebrating 20 Years of Excellence
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NMB Bank’s banking services are designed to meet the financial needs of professionals, executives and other high net worth individuals. Personal Banking Current Account
Current Account
Savings Account
International VISA Debit / Credit Cards
International VISA Debit / Credit Cards Internet Banking
Corporate Overdraft Facilities
ATMs
Personal Overdraft Local Funds Transfer
NMBDIRECT Internet Banking
Documentary Letters of Credit - Inward / Outward
NMBACCESS ATMs
International Payments Drafts / Telegraphic Transfers Offshore Finance Imports / Exports
Local and International VISA POS
Exchange Control
Personal Loans
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International Banking
ZimSwitch and International VISA ATMs
Corporate Loans
ANNIVERSA
Established 1993
Electronic Banking
Corporate Banking
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Guarantees
Acceptance Credits
Exchange Control Advice
Documentary Letters of Credit
Structured Finance
Offshore Loans
Foreign Currency Bank Drafts
Order Financing / Discounting
Foreign cash
Bank Guarantees
Foreign Currency Accounts
Structured Finance Safe Custody
With NMB Bank... It’s a lifestyle.
Your Credit Card of choice.
free
flexible different independent
and
NMBSURE Home and Householder Contents Plan
Your home is your castle. A Member of the
Group
Protect it. Insure it.
With NMB Bank... It’s a lifestyle. Just another way NMB Bank is ensuring you get the best service and value.
NMBSAVE Personal Banking
NMB Assist
NMBSURE is underwritten by RMI
RM Insurance Company (Private) Limited
It started with a penny
Loan limit availed is salary related. Terms & Conditions apply. Loan repayment options of 6, 12, 24 and 36 months Interest determined at time of loan application Personal loan salary should have gone through for at least 3 months No security is required for loans under $20 000
Internet banking
Relax... Get banking with NMB. Anywhere. Anytime. Check your statement Pay your DStv subscription Pay your bills Do personal inter-account transfers
With NMBGOLD you can stay at the best hotels... At HALF the price!
NMBGOLD INTERNATIONAL
NMBSURE is underwritten by
Are you Insured?
RM Insurance Company (Private) Limited A Member of the
Beware Murphy’s Law
e Tu 7 /0 28
Activate your NMB SMS Service today!
S SM
Insure. Be Sure. NMBSURE
Motor Plan (Private or Commercial) Home and Householder Contents Plan All Risks Business Plan Loan Protection
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NMB Bank Treasury Division
Investing? Take the leap knowing you have Guidance. Trust. Support.
Still young and starting out. Your dreams are big, the world your oyster and the sky has no limit. If you are younger than 30 years old, graduated with a degree or diploma from a recognised tertiary institution, NMB Bank can help you achieve your dreams and goals by offering you the NMBYOUNGPRO account for young professionals.
Insure. Be Sure. With your NMBYOUNGPRO account you will also have access to your NMBSAVE account and be able to effect interaccount transfers at an NMBACCESS ATM or with NMBDIRECT Internet Banking.
NMBSURE
Open your account today and start achieving your ultimate goals and dreams, knowing that NMB Bank will always be there to help you reach even higher.
NMBINVEST NMB Banking
www.nmbz.co.zw IN
NMB BANK LIMITED
Group
[ Murphy’s Law : “A supposed law of nature to the effect that anything that can go wrong will go wrong.” ]
Transfer funds to third parties
For existing NMB Personal Account Customers to activate their SMS Service, or for new clients to open an NMB Bank account, visit the Customer Service Officer at your nearest NMB Bank branch today.
Savings Account
50% Discount
Terms and conditions apply.
NMB Young Pro
Personal Loans NMB Sure Home and Householder Plan
Personal Loans
NMB Direct Internet and Mobile banking
The good life
Do you need extra financing? Apply for an NMB Bank personal loan as follows:
One card. Many benefits. No pre-funding.
Just another way NMB Bank is ensuring you get the best service and value.
NMB Save
ATMs for
The Freedom to Travel.
. ISA d my V With NMB Bank... It’s a lifestyle. Me an
Terms & Conditions Apply
Use
International Debit Card
NMB Sure
o be: ose t Cho
NMB VISA
NMB Visa Gold Hotel Express International
International Credit Card
NMB Invest
Passionate and Solid Banking. With NMB Bank... It’s a lifestyle.
NMB VISA
NMB Visa Debit
NMB Visa Credit
“A Bridge as strong as its foundations” Company History
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.
Tr e a s u r y D i v i s i o n
NMBZ Holdings Limited Financial Highlights as at 31 December 2012 (figures in millions)
EQUITY
DEPOSITS
“Excellence Being exceptional in all our dealings.”
TOTAL ASSETS
UP 32%
UP 37%
UP 35%
FROM $23.4
FROM $139.2
FROM $167.3
TO $30.9
TO $191.4
TO $226.5
“A truly personalised service” Treasury
Corporate Finance and Advisory Services
AgriBusiness
Bancassurance
Call Accounts
Seasonal financing
Empowerment Transactions
Fixed Deposits
Tail-end financing
Structured Finance
Bankers Acceptances (Bas)
Working capital facilities
Home and Householder Contents Plan
Forex Market
Input guarantees
All Risks
Forward Exchange Contracts (FEC)
Create Fund (for entities doing business with small holder farmers)
Business Plan
Capital Raising Investment Advisory Services
Short Term Import
Motor Plan (Private or Commercial)
Loan Protection
Structured commodity finance
Bridging Finance
NMB CORPORATE BANKING
Central to its activities is the objective to ensure that you receive truly personalised service. The department is staffed by account relationship managers whose task is to understand your business and ensure that you receive the appropriate service whether as a borrower or investor.
Access to fast efficient banking halls
Exporting. Your Business beyond Borders.
DStv Payment
Dedicated Customer Service Officers
International Banking
NMB Corporate Banking analyses potential facilities and advises clients on financing structures to meet their unique requirements. When processing loans, the department works closely with the Risk Management Department, which is responsible for monitoring all credit exposures in the Bank.
NMB International Banking Terms and conditions apply.
Excellent personalised service Focus on our customers’ specific requirements
Convenience 24 hour electronic banking and bill payment through NMB Bank’s ATMs and online banking service Unique solutions to your financial requirements
In Pursuit of Excellence Solid banking solutions NMB Bank is dedicated to providing premium financial services to all existing and potential customers. Since 1993, we have offered supreme corporate, retail and investment banking solutions.
All DStv subscribers, whether you are an NMB Bank account holder or not, update your account instantly and stay connected by settling your DStv subscription with a cash payment at any NMB Bank branch. NMB Bank account holders can also settle their DStv subscriptions via the Internet with NMBDIRECT.
Renowned distinction NMB Bank is a reputable award-winning bank focussed on providing a full range of banking products and services for high net worth individuals and corporates. Open an NMB Bank Foreign Currency Account and get access to the following:
International VISA Debit Card International VISA Credit Card Internet Banking Personal Loans SMS Alerts and E-Statements Savings International Banking Investments Bancassurance DStv Payments
NMB Bank Head Office Harare: Unity Court, cnr First St / Kwame Nkrumah
(04) 759601-6, 759651-9
Dedicated support
Established 1993
NMB’s customer service officers are available to offer continuous support for our products in pursuit of service excellence. We respond to questions and complaints in a thorough and timely manner.
www.nmbz.co.zw IN
NMB BANK LIMITED
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.
A Wide Portfolio of Banking Services NMB Bank’s portfolio of banking services includes Personal Banking, Corporate Banking, International Banking, AgriBusiness, Corporate Finance or Advisory Services and Treasury. All of these services are available through the Bank’s strategically placed branches in key commercial and industrial locations in the major cities of Harare, Bulawayo, Gweru and Mutare and are designed to meet the financial needs of both corporate and individual clients.
Personal Banking Through our Electronic Banking service NMB Bank can offer clients NMB DIRECT, our Internet Banking Service which allows clients to check their statements, pay bills and DStv subscriptions, and perform personal inter-account transfers to third parties without having to visit their branch. Our strategically placed NMBACCESS ATMs allow convenient access to funds for Zimswitch or VISA International branded cards. Through our branches and ATMs, the Bank’s Retail Banking department can offer services that include current and savings accounts, call accounts and fixed deposits. NMB Bank also aims to help young aspiring professionals and has designed its NMBYOUNGPRO account specifically to aid young professionals start out their careers and achieve their ultimate goals. Other in-branch personal services include exchange control facilities, telegraphic transfers, bank drafts and safe custody.
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NMB BANK LIMITED
20
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ANNIVERSA
Established 1993
Established 1993
Corporate Banking, Advisory and Treasury The Corporate Banking department is experienced in all aspects of business banking with its relationship managers creating long standing relationships with corporate customers and able to offer expert advice and short-term working capital finance. Services offered include acceptance credits and short term loans, commodity, trade and project financing, bills discounting and structured financing. The Bank also has a unit that offers financial and advisory services, helping clients with asset reorganisation, private equity investment, structured debt and venture capital transactions, all designed to the specific needs of the client. If required these services can be extended to private placement, public offering, rights offers and debt issue or restructuring. The Treasury department offers a full range of money market investment opportunities which include call, demand and time deposits and bankers' acceptances. In addition, the Treasury department is involved in accepting and discounting banker's acceptances and promissory notes, advising on money markets, issuing negotiable certificates of deposit and foreign currency trading for which short-term bridging finance may be provided.
International Banking This department handles all international payments and manages relationships with correspondent banks. All aspects of financial guidance and services for import and export activities including offshore finance, letters of credit and advice on exchange control matters is offered to clients. Services also include cross border investment applications, international guarantees and payments through both drafts and telegraphic transfers (SWIFT). The department will also handle export transactions and documentary collections, providing clients with a professional service available through their particular branch.
AgriBusiness The Agribusiness unit structures and facilitates lending to the agricultural sector, advising clients on the correct financing options to meet their requirements for agricultural and associated projects. It offers a number of products which include seasonal loans and overdrafts, as well as internet banking, acceptance credits and bank guarantees, all of which will be of great assistance to the agricultural sector in times of need. CREATE FUND facilities with 3 - 12 month tenors are available at NMB Bank to any of the agriculture value chain actors (excluding tobacco and cotton) who are credit worthy and can demonstrate viable business initiatives with clear and direct linkages to smallholder farmers. NMB Bank prides itself on its range of activities and personal assistance that managers and staff provide to local and international business through its extensive banking portfolio, conducting all its business with integrity, professionalism and to the highest standards.
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NMB BANK LIMITED
“20th ANNIVERSARY”
The convenience and value of the NMBGOLD VISA Card The NMB International Gold Card offered by NMB Bank is a VISA branded card which works in any country accepting VISA cards. The card is available in USD, ZAR, Euro or GBP and affords frequent travellers round the clock access to their travel funds. Card holders can make purchases and payments, swipe at any VISA POS, and draw cash conveniently, in over 200 countries globally. In addition, NMB International Gold Card holders can enjoy VISA favourable foreign exchange rates by using their cards at VISA ATMs. Also, an available enhancement to the NMBGOLD VISA Card is membership of Hotel Express International (HEI). This is an exclusive travellers' club whose members enjoy a 50% discount off rack rate, subject to expected availability. Car rental
discounts are also available through this scheme from First Car Rental, which offers HEI members 40% discount on car rental rates in SA, Namibia, Swaziland, parts of Europe and the Middle East. Members receive a personal Hotel Express Gold Card and Hotel Directory. NMBGOLD card holders can conveniently join HEI at NMB Bank, enjoying the 10% discount on the membership fee. This innovative enhancement to the NMBGOLD card has proved popular with those who have taken it up, and who report making very significant savings on their travel costs. Furthermore, NMBACCESS ATMs accept VISA International Cards for cash withdrawals and balance enquiries for both local and international card holders.
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NMB BANK LIMITED
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Setting money aside for long term plans with the NMBSAVE Account In 2011 NMB Bank launched the NMBSAVE Account to add to its varied array of banking products available to both existing and potential NMB Bank clients. The Bank hit on a winning formula, as hundreds of NMBSAVE Accounts were opened rapidly following the announcement. Since then NMBSAVE Accounts have continued to be a popular option for all who wish to accumulate savings towards a specific goal. An NMBSAVE Account may be opened by individual clients and corporate organisations who wish to set some funds aside for a particular goal or target, whilst still earning interest on those funds and enjoying easy access to them should the need arise. NMBSAVE Account holders can draw from this type of Account just as easily and conveniently as they can from an ordinary Current Account – yet their saving still earns interest. Even better, as long as the Account Holder maintains a modest minimum balance of just US$100, there are no monthly service charges or cash withdrawal handling fees. The NMBSAVE Account earns tiered interest on the average balance in the account, which is paid out on a monthly basis. This can translate into as much as 6% interest per annum on more substantial savings deposits. Essentially, the more the Account Holder saves, the more interest can be earned. NMBSAVE Accounts are an ideal option when pursuing specific personal goals and targets. Typical examples might be saving up for a holiday, providing for school or university fees and income tax payments, saving to buy a vehicle or boat, for house renovations, annual insurance premiums, or indeed any cyclical requirement or medium to long term ambition. Withdrawals can be made at any NMB Bank Branch, and existing NMB Account Holders who take up this excellent option have their new NMBSAVE Account linked to their Current Account. This facilitates ease of transfers between Accounts, whether carried out via the NMBACCESS ATM, the NMBDIRECT Internet Banking facility, or at the Branch itself. The NMB account has a broad application. While opening an NMBSAVE Account with the aim of realising a personal or family goal, some parents use the account to initiate a savings culture for their children by opening an NMBSAVE Account for them. By the time they leave home, the aim is to have a lump sum ready to help cover the many costs of further education. Pensioners also find this an attractive option, providing the peace of mind of knowing that their savings are continuing to grow after retirement, but also, that they can access funds easily should the need arise, and bank charges can be kept to a minimum. Deposits can be made at any time, and clients can consider such options as monthly or periodic stop order payments to keep their own saving plan on track and ensure that money in their NMBSAVE Account keeps on growing. The NMBSAVE Account is another welcome innovation from NMB, offering flexibility and value, while helping clients achieve their own long term goals and plans.
NMB BANK LIMITED
Celebrating 20 Years
Above: The MCs, Patricia Mabiko and Patrick Kariwo
Above: Dr Mushiri (Star Africa) giving his testimonial speech as a long-standing NMB Bank client
Above: Mr James Mushore
Right: Bishop Julius Makoni Below: Mr Tendayi Mundawarara ( Chairman - NMBZ)
Right (from left to right): Mr Benefit Washaya (MD - NMB Bank) Bishop Julius Makoni, Mr James Mushore
of Excellence - ‘The Party’
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NMB BANK LIMITED
20
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ANNIVERSA
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Established 1993
NMB BANK LIMITED
Established 1993
Raintree : 31 May 2013
Thank you from all of us to all of you. On the occasion of NMB Bank celebrating its 20th Anniversary, the directors and staff extend their most sincere gratitude and best wishes to our loyal and enduring clients who have stayed with the Bank through not only the good, but also the toughest years with all the trials and tribulations. After 20 years of solid and reliable banking services to our valued customers, our Mission and Vision is to continue providing premium financial services to our existing and new clients be they individuals or businesses, and to be the leading financial services group in our chosen market. Our Values remain grounded solidly on Integrity, Professionalism, Excellence, Loyal and Dedicated Staff, Innovation and Shareholder Value. Yours sincerely
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NMB BANK LIMITED
NMB BANK LIMITED Established 1993
20
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Established 1993
www.nmbz.co.zw IN
PURSUIT OF EXCELLENCE NMB Bank Limited. Registered Commercial Bank.