Business Matters June 2014 by RenfrewshireChamber

Business

Matters SUMMER 2014 EDITION

HELPING RENFREWSHIRE GROW & PROSPER

Business Matters in Renfrewshire 2014 Inside: Themes: Regular features:

B2B 2014 Business Matters in Renfrewshire • Member news Education & training • Business support & finance Chamber news • Renfrewshire Council & Invest in Renfrewshire update & lots more...

Business Matters Summer 2014

President’s Welcome By the time you read this the Chamber will have held its 50th anniversary celebration and Civic Reception. As your President, in this our 50th year, I am proud to say that I believe that being a member of our local Chamber is more relevant now than ever. Your Chamber offers local businesses the opportunity to interact and engage with each other via a variety of methods, a harmony of traditional favoured ones, from face to face networking, to social engagement on twitter, facebook and Linkedin. I am also pleased to report that your Chamber is in a strong position, but we must never get complacent – we continually strive to innovate and improve – listening to our members to ensure that we are delivering what you the members want to a consistent high standard. So please continue to support Renfrewshire Chamber – thank you to all our members for your continued support and a special mention to the many companies who have been Chamber members since its inception – here’s to the next 50 years The economic recovery continues with surveys from Scottish & British Chambers showing that recovery is happening and the continued fall in inflation below the 2% target is good news for business and consumers alike but certain elements remain fragile. So I encourage our members to work smart, don’t hide and wait too long – you need to get out there and make things happen, make sure you are marketing your wares and making the right connections through networking have you considered exporting?, if not, speak to your Chamber, we can help. The Chamber held its 4th B2B event in May – entitled Business Matters in Renfrewshire. The two day event was our most successful to date. Day 1 hosted a record 51 exhibitors and showed a substantial increased number of seminar attendees from the previous year to approximately 450 across all 6 seminars. The move to the Lagoon appears to have been well received – with delegates appreciating more space, brighter surroundings, on site catering and free wifi. As I have said, Day 2 at Paisley Town Hall was our most successful conference to date with audience numbers reaching in

excess of 200, attracted by the quality of our speakers. Thank you to all the members who attended, and to those who exhibited and conducted a seminar. A selection of photographs appear later in this edition with hundreds more available on our facebook page. Last month the Chamber held a private meeting with the Transport Minister Keith Brown MSP and Minister for Local Government and Planning Derek Mackay MSP – held at the magnificent Malcolm’s Group Heritage Centre. The meeting was chaired by myself and a number of business members attended, who raised issues of concern, in the main with suggested solutions with a view to ensuring Renfrewshire is factored into future Government plans regarding transport infrastructure and connectivity. I have previously mentioned exporting and I was therefore delighted with the turnout and support given to our ExpoRen event held in March – which brought all partners together to support companies looking to export more or indeed start their export journey. Once again if any of our member companies need advice on this aspect the Chamber is here to help. I think that it is appropriate to say well done to Bob Grant our Deputy CEO who was instrumental for smashing our target for helping recent local graduates find permanent employment with member companies. Our original target of 20 ended up being increased to over 30. As in previous years we take a break from events in July due to the number of members on holiday – but no real rest for the Chamber – because July is the month we launch ROCCO 2014. I encourage all members to enter – there is a category for everyone. Remember and put 14th Nov in your diary – for ROCCO 2014 – most of you know this is the largest business event in Renfrewshire with some 500 people in attendance. The event always sells out – so if you want a table I recommend you don’t leave it too late and book via the Chamber NOW. On a sporting theme, it’s the time of year for members to don their suits of armour in that it’s time for the annual Chamber Golf outing – and I am playing. This year’s event is being

held at Paisley Golf Club and I hope the weather holds. Still on a sporting theme, training is well underway for the Kersland School pupils in Paisley who are participating in the “Race to the Games” held on the Clyde on 2nd July. Your Chamber has sponsored their boat and we wish the team well, it would be great if the members can turn out on the day to offer their support. All that remains for me to say is have a fantastic summer, stay in touch with the Chamber and I look forward to seeing many of you soon.

STOP PRESS!

Delighted to announce that Euan Keltie won the Progression in Work award at the Invest in Renfrewshire awards last night (17.6.14). Euan is an excellent example to young people today. Well done to the other nominees on reaching the final – and special mention to finalist Finlay Allardice, our 1st Management Trainee, now working at Clark Contracts as a surveyor.

Tom Johnston, President Renfrewshire Chamber

Helping Renfrewshire Grow & Prosper

A Warm Welcome from our Chief Executive Hard to believe it’s almost end of June, in this the 50th anniversary of Renfrewshire Chamber. The Chamber has been extremely busy working on many events since my last intro including ExpoRen, Chamber Golf, our 50th celebration and our 2 day B2B event – Business Matters in Renfrewshire. We have also been busy sponsoring and judging various events & competitions at UWS & West College Scotland - including Ideas In Enterprise, PhD Posters, Digital Futures, Dragons Den and Young Enterprise Scotland area finals to name a few. Congratulations to 3 members of the Chamber Team; 1) Euan for winning the Invest in Renfrewshire award as mentioned in Tom’s welcome 2) Calum for passing his

driving test and 3) delighted to announce that Laura is expecting her 2nd child – wonderful news. The Chamber recently underwent a VAT inspection – and I’m delighted to announce that no issues were found with the Inspector commending Catherine and Carol on their excellent financial record keeping - well done ladies. No events in July as we prepare for ROCCO 2014 launch and juggle the main holiday time at the Chamber. If you want to make sure you are getting the most out of your membership – please don’t hesitate to contact the Chamber to ask for us to pop out and see you and have a chat – we are out and about all the time helping our members and organisations of all sizes and sectors in any way we can. I hope you enjoy this edition with over 50 articles from the membership. Have a great summer – I hope you get a chance to relax and recharge Bob Davidson, the batteries. Chief Exec’

Renfrewshire Chamber of Commerce Bute Court, St Andrews Drive, Glasgow Airport, PA3 2SW t: 0141 847 5450 / f: 0141 847 5499 e: info@renfrewshirechamber.com / w: www.renfrewshirechamber.com Next issue of Business Matters is Autumn 2014 Deadline for editorial and adverts is 22nd September, released Mid October Themes are: Rocco shortlist, Exports, Logistics & transport

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Business Matters Summer 2014

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Business Matters Summer 2014

Help inspire the Engineers of the Future Renfrewshire Chamber & Renfrewshire Council recently held an industry event to encourage engineers from the local business community to support a new primary school initiative across Renfrewshire called Primary Engineer – (there is still time to get involved as the programme starts after the summer…) Primary Engineer is a nationwide organisation that exists to inspire and encourage children’s interest in engineering / STEM related subjects & careers. The initiative trains teachers in delivering hands on practical lesson plans and importantly the added wow factor comes from local engineers (experienced engineers from industry, college & university) and also under-graduates and

apprentices. The initial plan is to deliver this across half the primary schools in Renfrewshire (~25) The Chamber is supporting this excellent initiative by encouraging local engineering companies (Chamber members & non-members) to get involved. Gary Kerr from EPM Solutions has been involved right from the start, and as a STEM Ambassador himself is excited about the opportunity and is confident many others will follow. We are looking for volunteers to go into the schools, talk to the kids about careers in engineering, and help to run practical sessions (always with the teacher). The commitment, from a time perspective is small – but the impact could be long lasting (we need at least 1 engineer per school). This involvement could also be

an opportunity to forge industry links between the school and your company. At the Renfrewshire industry event, Susan Scurlock, Chief Executive of Primary Engineer, presented the aims of the organisation and the local initiative, as well as outlining the ways in which engineers can get involved. So, if you’re concerned about where the next generation of engineers is coming from, or you have kids at school you would like to learn more about engineering, or you’re simply just looking for a way ‘to give something back’, get in touch with the Chamber Contact: Bob Davidson CEO Renfrewshire Chamber bdavidson@ renfrewshirechamber.com Learn more about Primary Engineer at http://www.primaryengineer.com

Chamber member Peak Scientific wins 4th Queens Award Chamber member Peak Scientific has won a remarkable fourth Queen’s Award for Enterprise in International Trade while boosting turnover by 20% to £30million. Peak’s service ethos and quality gas generators are testimony to what can be achieved by embracing design and innovation to challenge the industry’s giants. Manufactured in Scotland, Peak generators nullify the need for large cumbersome, expensive to transport gas cylinders and deliver a high purity of Hydrogen and Nitrogen gas in a much safer and efficient way to labs worldwide. This prestigious award recognises Peak’s outstanding achievement in international trade and growth overseas, and is decreed by the Queen on the recommendation of the Prime Minister. The company’s success has also had a significant impact on

the economy and skills base for the locale of the company’s Scottish headquarters. Peak Scientifics’ commitment to matching product to customers’ needs and world-class after care is also boosting the profitability and efficiency of its customers across the globe. The company’s modular systems for Gas Chromatography applications are designed to allow customers to add generators as their gas needs change, bringing a much higher degree of flexibility to lab staff. “Innovation and client service are at the heart of all we do” states Peak Scientific MD Robin MacGeachy, “and this requires investment in quality materials and smart people across all areas of the business, at home and abroad.” Robin believes that one of the key factors that allow Peak Scientific to excel within the market place is their

‘industry best’ after sales care and says, “Our products are now exported to just about every major market in the world and reliability is critical to many of our customers. In keeping with our brand promise, we offer the industry’s’ best after-sales care with a 95% first-time fix record and a commitment to have a Peak engineer on a client’s door-step to solve any issues within 72 hours... anywhere on the planet.” The company, who recently hosted the Right Honourable Dr Vince Cable MP, Secretary of State for Business, Innovation and Skills at their Glasgow HQ, has more innovations on the drawing board and the future looks like it will continue to be bright for the 270 strong Peak Scientific team.

Helping Renfrewshire Grow & Prosper

Town Centre Events Renfrewshire residents and businesses can look forward to a festival of fun over the summer months thanks to the council’s town centre events programme. Tens of thousands of people are expected to visit a series of big days over the summer and beyond – providing a boost for local traders. The town centre events kick off with Sma’ Shot Day on Saturday 5 July in the usual venue of Paisley’s Abbey Close. That month will also see Renfrewshire play its part in Scotland’s biggest-ever sporting event when the Commonwealth Games Queen’s Baton Relay arrives on Thursday 17 July. A day of entertainment will mark the baton’s progress around 15 Renfrewshire towns and villages. Check www. renfrewshire.gov.uk/qbr for more details, including the full route. Two days later (Saturday 19 July) the Paisley Pipe Band Championships will take centre stage, with some of the country’s top bands playing in the town centre. August will see a family favourite in a new location, with the popular Fire

Engine Rally taking place in Johnstone’s Houstoun Square on Saturday 16 August. The Paisley 10k road race is on Saturday 31 August, before Renfrewshire Doors Open Day on the weekend of 6 and 7 September. The 10 to 18 October will see the third year of Paisley’s Spree festival, with a to-beconfirmed line-up of music, comedy and more set for various venues in the town. This year’s Spree will coincide with the return of a Lego exhibition, after the popular Brick City showcase smashed attendance records at Paisley Museum this year. And November will see the annual Fireworks Spectacular, as well as the usual Christmas Lights Switch-On events in Paisley, Johnstone and Renfew. Renfrewshire Council Leader Mark Macmillan said: “Our town centre events programme encourage tens of thousands of visitors into the area every year, while

giving local people some fun days out in their home towns. “By staging events which bring people into the town centres and give them a reason to spend the day, we are helping to stimulate trade among local businesses. “We have big plans to use the area’s combined heritage and cultural appeal to spearhead regeneration and deliver lasting benefits for whole of Renfrewshire. “We are confident the events programme offers something for everyone, and I hope to see as many people as possible come out to support what we are trying to do.” For more information on local events, visit www.renfrewshire.gov.uk/events

Recruits told ‘you’re hired’ at finale A group of local young people were given a helping hand into the world of work at the glittering finale of a popular council-run youth employment programme. The Recruit is loosely modelled on telly favourite The Apprentice and sees a group of young jobseekers take part in a series of business-based challenges. The latest instalment of the programme featured 38 local unemployed young people and took place throughout February and March. The awards ceremony in Paisley Town Hall – presented by DJ George Bowie – saw 200 family members, Invest in Renfrewshire employers and invited guests. A total of 16 young people have found jobs through the programme, with two more set to go through final interviews in the next week. A further eight were offered training opportunities with the council. On the night James Campbell, 23, from Paisley, was named as the Top Recruit. A

delighted James said: “I was gobsmacked to find out I was Top Recruit – the whole programme has been fantastic. “Before I was on The Recruit my confidence was low – there were so many things I would have said I wasn’t. But now – thanks to all the things the Recruit team has taught us – I would look at all the things I can do.” Darren McCormack, 23, of Renfrew, was voted Recruit’s Choice by his team-mates for being the person they felt deserved special recognition. Renfrewshire Council Leader Mark Macmillan, who helped present some of the prizes on the night, said: “Once again, the young people on The Recruit programme have been a credit to themselves and to the area. “They have earned the opportunities they were given tonight through their own hard work and I wish them all the best with their futures. “Over the years, the programme has

helped hundreds of local young people get ready for and find work, while being universally recognised as an enjoyable and rewarding experience for those who take part. “The council has made tackling unemployment one of our biggest priorities through the Invest in Renfrewshire programme and we are proud to be able to run a programme as well-supported and well-regarded as this. “Once again, we would like to thank the local businesses and organisations who offered their time and expertise to run challenges and who have helped sponsor the programme, as without them The Recruit wouldn’t be the success it is.” On the night, the Recruits handed over a cheque for £1,570 to Accord Hospice, having raised the money through a charity fundraising challenge. The Recruit will be back in the summer with a programme for S5/6 school pupils, set to start in June.

Business Matters Summer 2014

Invest in Renfrewshire update Invest in Renfrewshire reaches second birthday!

Case study Marble Fashion Designs Ltd

Invest in Renfrewshire is the council’s programme to boost the local economy and tackle unemployment. It aims to help create employment opportunities by offering funding to businesses to help them grow and take on new staff. Since the programme started in summer 2012, we have signed up more than 600 companies and helped create more than 550 new jobs in the area. In addition to that, 189 companies have been offered grants to pursue development, training, exhibition and ICT projects, amounting to combined funding

Marble Fashion Designs Ltd came to Invest in Renfrewshire for assistance – and ever since then they have been dressed for success. The company designs and distributes a range of ladies fashionwear, under its own ‘Marble’ and ‘Crush’ labels, to independent fashion boutiques and department stores. The business, which began trading from its base in Hillington in 2008 with just five employees, has grown rapidly over the last few years and now employs 15 people. In 2010 it expanded into Ireland and Spain and since then has further developed its export markets, now selling to 800 customers across 14 countries through a range of agency and distribution networks. Invest in Renfrewshire has provided support at key stages of the business’s development. Wage incentives have helped towards the cost of employing young, unemployed people, with further financial assistance towards merchandising materials and IT systems, both of which have been key to increasing UK and export sales. Director Nick Williams said: “Developing your business, particularly internationally, requires a massive investment - both financially and in terms of management commitment. “The support of Invest in Renfrewshire has given us the incentive to make that investment and as a result we have taken the business to a new level. We have big plans for the future and without a doubt we will be working with Invest in the future.”

of almost £850,000. The programme celebrated its second anniversary in June with a well-attended event for local businesses at Renfrew’s Normandy Hotel, which featured our first-ever Celebrating Success awards ceremony. The awards were designed to hail the employees who deserve special recognition and who have made the biggest difference to their organisations. We were delighted with the response to our call for nominations and plan to make the awards an annual feature from now on.

Have you seen our new website? The Invest in Renfrewshire website at www.investinrenfrewshire.com has recently been given a new look and loads of new content. The website is packed with info for businesses and jobseekers about services offered by the council and its partners through Invest in Renfrewshire. Businesses can see the full range of funding packages available to them through the programme. This includes the following: - an employer recruitment incentive to help firms meet the wage costs of hiring

an unemployed young person - a graduate internship scheme, where we pay a subsidy to help you take on a talented local graduate - grants of up to £10,000 and loans of up to £50,000 to help fund business growth projects - financial help with training costs, and with shopfront improvements for retail businesses At the same time, the programme offers support to local jobseekers of all ages to help them get ready for find and keep work.

Want to know more?

You can visit us at www.investinrenfrewshire.com, or call 0300 300 1180. Or we are also now on Twitter at @InvestinRen

Helping Renfrewshire Grow & Prosper

Retail scheme is open for business Three neighbouring businesses had their shopfronts transformed thanks to a council retail improvement scheme – now they are urging other firms to do the same. JJs Barbers, the Beauty Box and GMG Consultancy sit side by side in Renfrew’s Paisley Road – and all are boasting shiny new exteriors. The firms were among 24 businesses to benefit from Renfrewshire Council’s 2013/4 Retail Improvement Scheme – which has been relaunched for another year. The scheme – part of the council’s Invest in Renfrewshire programme to boost the local economy – has been given an enhanced budget of £300,000 for 2014/5. Last year’s scheme was so popular that the entire £200k budget was spent, which is why councillors agreed to pump in an extra £100k this year.

Small businesses in retail areas throughout Renfrewshire can now apply for grants of up to £10k, or 80% of costs, to fund shopfront work. Councillor Roy Glen, convener of the council’s Economy and Jobs Board, paid a visit to Renfrew to meet the three firms to find out how their grants had helped. He was met by Janice Burgess and Janet McIntosh of JJs Barbers, Grant MacGregor of GMG Construction Consultancy, and Doreen Black of the Beauty Box. Janice said: “The work has made a huge difference to the look of the shop and the work has been a massive help to the business – everyone has commented on it.” Grant added: “It’s a great scheme – other businesses would be crazy if they don’t look into it!” Councillor Glen added: “It was great to meet with the business owners and to

hear how positive they were about the retail improvement scheme. “Helping local businesses to grow is one of the biggest priorities of the council, which is why we have made a significant financial commitment to the Invest in Renfrewshire programme. “This money will not only give local retailers a boost, but it will help improve the appearance of the whole area too.” The scheme is open to any small business in a retail area throughout Renfrewshire other than in Paisley town centre, where a separate property improvement grant scheme is available. To find out more about either scheme, please call 0300 3000 144.

Calling all Renfrewshire businesses. We can help fund your growth. Invest in Renfrewshire is Renfrewshire Council’s £8m programme to boost the local economy and tackle unemployment. We have a range of funding packages available which could help your company, including: • business growth grants of up to £10,000 to help develop new products, attend exhibitions, purchase equipment or carry out property improvements; • help of up to £5,000 to help you take on a graduate intern; • support towards the wage costs of taking on a young unemployed person; and • loans to help with working capital or the purchase of equipment.

Want to know more? visit www.investinrenfrewshire.com email invest@renfrewshire.gov.uk or call

0300 300 1180

Business Matters Summer 2014

New Innovation Centre to transform Scottish construction industry

University of the West of Scotland is a key player in a £7.5 million construction innovation centre, which is to be established in Scotland to connect industry and academia. The Construction Scotland innovation centre will provide the 31,000-plus businesses involved in the sector with a one-stop shop for accessing a team of academic experts and public support. Funded by the Scottish Funding Council, the centre is supported by Scottish Enterprise, Highlands & Islands Enterprise and 11 Scottish universities, including University of the West of Scotland. Professor Milan Radosavljevic of University of the West of Scotland’s School of Engineering said: “By forging links between the Scottish construction sector and 11 universities, the new centre has an unprecedented potential to become an effective and internationally recognised conduit of innovation. “The centre has a strong societal role where knowledge exchange functions as a mechanism to develop innovative solutions for the benefit of all. “Dr Wenzhong Zhu and other colleagues from the University’s School of Engineering, who were involved during the proposal stage, made a hugely important contribution and we are delighted that our University now plays a pivotal role in the development of the centre.”

Student Mentoring at UWS

Would you like to develop your skills by mentoring a university student? Can you motivate people? Do you like helping people develop their skills? If so, the University of the West of Scotland are looking for inspiring professionals like you to mentor our students! What is Employer Mentoring? Employer Mentoring is where a professional person gives their time to share their experience of work with a student mentee. The programme is designed to motivate and inspire students. What’s in it for you? • Further develop skills including communication and coaching • Experience the satisfaction of helping someone develop and grow • Network with other mentors • Add mentoring to your CV as evidenced professional development Benefits to Employers • Helps to build employee morale, motivation and job satisfaction • Promotes the company to students and other businesses • Supports staff development

• Enhances the company’s image • Can prepare employees for more responsibility Mentoring Commitments A minimum requirement for mentees and mentors to meet on 3 occasions. What Employers have said..... “I feel that the Employer Mentoring Programme was really beneficial to us as an organisation and the student. We learned a great deal about each other and I was able to support and advise the student in various ways.” “This programme provides you with the opportunity to pay a little back. And that is a great thing!” What our Students have said….. “Do it! It’s really helpful!” “It was very useful for me as I didn’t have any experience in my chosen career path. My mentor gave me an insight into the HR world and how to prepare my CV.” Interested? To find out more contact Lynsey McMahon - lynsey.mcmahon@uws.ac.uk | 0141 848 3451| www.uws.ac.uk/careers

Helping Renfrewshire Grow & Prosper

UWS Principal receives international award for Outstanding Service to Higher Education Professor Craig Mahoney, Principal and Vice-Chancellor of University of the West of Scotland (UWS), has received an international award for ‘Outstanding Service to Higher Education’. Professor Mahoney was presented with the award from the International Higher Education Teaching and Learning Association (HETL) at its recent annual conference in Anchorage, USA. The 2014 HETL conference, which ran from 31 May to 2 June 2014, examined the impacts that social and mobile media and networks are having on learning environments in higher education Professor Mahoney is a dynamic,

internationally experienced leader and joined UWS in 2013 from The Higher Education Academy, the organisation that champions excellent learning and teaching in Higher Education across the UK, where he held the post of Chief Executive. Professor Mahoney has had a distinguished career in academia and has published widely in the areas of children’s fitness, health, sport, exercise, performance and education. Commenting on being presented with the award Professor Craig Mahoney said: “I am truly honoured and humbled to have been given the 2014 HETL award for Outstanding Service to Higher Education. It is hugely pleasing to be

recognised in this way from such an important international organisation.” HETL is an association of educators, by educators, for educators. HETL fulfils its vision of advancing the scholarship and practice of teaching and learning by focusing its mission on the three core areas of networking and collaboration; research, innovation, and publishing; and higher education development and capacity building.

The UWS MBA starts September 2014. In business, it pays to act decisively. Our Master of Business Administration (MBA) has been re-designed and will be offered at our Hamilton Campus for September 2014 entry. Full-time and part-time options available. Places are limited, we recommend you make the right decision. And apply now. See website for details.

For details email uni-direct@uws.ac.uk visit uws.ac.uk/mba or call 0800 027 1000. UNIVERSITY OF THE WEST OF SCOTLAND IS A REGISTERED S C O T T I S H C H A R I T Y. C H A R I T Y N U M B E R S C 0 0 2 5 2 0 .

Business Matters Summer 2014

UWS project wins gold at Game Changer Awards UWS won a gold medal in the Research Impact category of the Game Changer Awards, which took place at a ceremony on Thursday 3 April 2014 at the Old Fruitmarket in Glasgow. The Game Changer Awards, organised in collaboration by Colleges Scotland and Universities Scotland, and backed by Legacy 2014 and the Scottish Funding Council, celebrate the many and varied contributions made by Scotland’s colleges and higher education institutions to the success of the Games and to ensure a lasting legacy for the nation. The event saw gold, silver and bronze medals being awarded. UWS won a gold medal award for its project, Leveraging Para-sports Events for Sustainable Community Participation. This collaborative project between UWS and University of Western Ontario aims to examine how the hosting of integrated or non-integrated sports events for people with a disability are being used to create opportunities for community participation and to influence community attitudes towards disability. This study will contribute to the ongoing debate about integrated or separate sports events and the literature on the wider social value of hosting sporting events.

Professor Gayle McPherson, Chair in Events and Cultural Policy at UWS, is heading up this project. The project also sees key input from Professor David McGillivray of the University’s Creative Media Academy. Professor McPherson said: “We are delighted to have won a gold medal in the Research Impact category of the Game Changer Awards. Our project focuses on how the catalyst effect of the Games can be used to leverage social

change. This is the first research study that has sought to take a comparative approach to large scale sporting events focusing on Glasgow 2014, which is an integrated games, and next year’s Pan/ Para Pan American Games in Toronto.” The Research Impact award recognises the impact of research relevant to the Glasgow 2014 Games, its legacy goals and/or to the enhancement of sport or understanding of the Commonwealth in Scotland.

Impressions for Profit Russell Campbell - Lecturer, School of Business, UWS With so much emphasis placed on maintaining strong relationships in business these days one pivotal aspect of interaction is sometimes forgotten – making strong first impressions. Here at the UWS School of Business, based on an element of our BA Marketing programme, we have developed commercial business seminars focusing on how to use first impressions as a catalyst for future potential. In business, ideally we need to be genuine, memorable, likable and inspiring. Diverse evidence suggests that people often make decisions instantaneously rather than through long deliberation. Yet, we can sometimes ‘sell’ something and then ‘buy it back’, so we must create memorable introductions followed by compelling narrative.

Many of us perceive first impressions as mainly appearance-led, or perhaps dominated by a prepared elevator pitch. Such aspects are important, though wider multi-sensory communication can be overlooked – notably eye contact, handshakes, olfactory issues, voice modulation or indeed a sixth sense. Being comfortable operating in different settings and communicating to heterogeneous decision-makers is essential, as many customers are increasingly cosmopolitan in nature. Using evidence to illustrate any USPs can also be valuable. It is also worth accessing training on the use of body language and elevator pitches in order to avoid common pitfalls; the micro characteristics that others perceive but of which we may be oblivious. Ultimately we need to be courteous to

new contacts, offer our appreciation and create a genuine impression of interest in what they need from us. After all, there is no second opportunity to make a first impression.

Helping Renfrewshire Grow & Prosper

Great Tapestry of Scotland Renfrewshire’s historical Anchor Mill opens its doors to over 18,500 people to view The Great Tapestry of Scotland. The tapestry is an outstanding achievement of craftsmanship and artistry; a visual history of Scotland and its people. The organisation of this exhibition was thanks to many people not least the students of West college Scotland Construction Department who erected the tapestry display structures. These students are enrolled in the National Progress Award (NPA) in Built Environment in preparation for further training with their goal to find apprenticeships within the building and construction sector. Their contribution to the setting up and dismantling of the exhibtion was important to the project and their professional development, spending hours erecting the wooden display stands and information stanchions and returning 5 weeks later to assist with the dismantling. This was a great opportunity for the students to get hands on experience with a live project. In addition to their

construction skills, they needed to have a professional outlook and manner, working in a public and residential space. A high standard of work was required to meet the needs and expectations of the committee organising The Great Tapestry of Scotland with its notable significance to the Paisley Heritage Asset Strategy. Weaving Musical Threads, Paisley Thread Mill Museum and West College Scotland were preparing for this important event and expected quality and professional delivery. The students with their positive attitude were a credit to themselves and West College Scotland .

Businesses invited to help future scientists’ careers to blast off Renfrewshire’s business community are being invited to get involved in a unique ‘space school’ never before run in Scotland. Mission Discovery is an opportunity for brands to be associated with an innovative educational programme; meet and work alongside real-life NASA astronauts, astronaut trainers and rocket scientists; and to help lay the foundations for a legacy of excellence in science, technology, engineering and mathematics in Renfrewshire. Over five days, up to 180 budding mathematicians and scientists will see their imaginations and ambitions lift off by taking part in a number of team building exercises, personal development courses and mission experiments – all designed to improve presentation, social and leadership skills. They will also work in teams with the experts and sponsors to develop their very own space experiment idea. Sponsors will also be invited to join the space experts on a judging panel to select the winning team whose experiment will be

built, launched into space and transported to the International Space Station where it will carry out tests and send its collected data back to schools across the planet. A superb range of sponsorship packages are available to businesses interested in supporting the event. As well as directly enhancing the studies of those pupils taking part, businesses will also be supporting Renfrewshire Council’s aim of building a legacy that will benefit students of all ages and set Renfrewshire up as a centre of excellence in science, technology, engineering and maths for pupils. In addition, the council welcomes any opportunities for students to gain experience from the local business community through talks, master-classes and work placements. Councillor Jacqueline Henry, convener of Renfrewshire Council’s Education Policy Board, said: “With the UK Space Industry expected to be worth £30billion in the next 20 years this is a fantastic opportunity for organisations to be part of one of fastest growing sectors in Europe.

“As a Mission Discovery sponsor your company will directly benefit from the knowledge and expertise of the space experts as well as being able to pass on their own expertise to the students taking part. “We are keen to hear from any company who is keen to take part in this unique and innovative programme and to support some of Renfrewshire’s brightest future stars.” For more information and to request a sponsorship pack please call 0141 618 5974.

Business Matters Summer 2014

Education & business partnership Renfrewshire Council education department recently renewed its partnership with Renfrewshire Chamber for another 3 years. The partnership enables the Chamber to support schools to engage with the local business community and helps teaching staff and pupils understand more about the world of work, options post school and what employers are looking for. The Chamber over the last year has helped many schools link & engage with local businesses: • Arrange speakers for careers events • Schools at chamber lunches • Several schools attended B2B event • Share school content in Chamber magazine • Supporting the new Primary Engineer initiative • Young Enterprise Scotland – Company Programme • Skills Ambassador Pilot (getting experience business people into schools on a regular basis)

Commenting on the partnership, chamber president Tom Johnston said “this support from the council allows the Chamber to work with and support the schools in all areas enterprise related. Our efforts locally are recognised across the Scottish Chamber network and even by the Wood Commission. It is important that pupils and teachers understand the options post school – and for pupils to be prepared before leaving school whether they are considering pursuing an apprenticeship, college / university, entering the family business or starting

Make the Right Connections Interface – The knowledge connection for business, encourages companies to collaborate with Scotland’s universities and research institutions in order to drive business development and growth. Over the past nine years, Interface’s free service has supported (and administered funding for) businesses across Scotland, helping them to increase turnover, productivity and profits. We’ve worked with more than 2,500 companies in that time and have facilitated more than 900 collaborative projects. In fact, it’s estimated that by 2018 the projects we’ve supported will have created nearly 2,400 jobs. Whether you’re looking for advice about research and technology

capabilities, funding options, consultancy services, industrial placements or access to equipment and facilities, Interface can help you get your idea off the ground and connect you with the academic expertise available throughout Scotland. So if you have an innovative idea and you’d like some advice about how to take it to the next stage visit www. interface-online.org.uk or contact Shelley Breckenridge, Senior Project Executive on 07791 985929 or shelley.breckenridge@ interface-online.org.uk

their own business.” Councillor Jacqueline Henry, Convener of Renfrewshire Council’s Education Policy Board, said: “As a council, we make it a priority to give young people the knowledge and skills that will help them in their future working lives. A big part of that approach is giving them practical insights into the world of work and business. We are delighted to extend our successful partnership with the Chamber to continue and develop their involvement in enterprise-related programmes in and out with school.”

Skills Ambassador Renfrewshire Chamber is working with Renfrewshire Council education colleagues to run a pilot across a number of schools in Renfrewshire called Skills Ambassador. Starting in the autumn and lasting approximately 2-3 months, the pilot aims to allocate experienced business people with groups in a number of schools to engage with them about the world of work, share their experiences and help inspire & encourage the pupils. The groups for the pilot will include a wide range of pupils from S1-S6. To help achieve this we are seeking a number of business people from the membership to get involved (around a dozen). For more information please contact Chamber CEO Bob Davidson, bdavidson@ renfrewshirechamber.com

Helping Renfrewshire Grow & Prosper

Funded opportunity to utilise your business skills in Ghana, Zambia or Uganda Are you about to graduate or been looking for an opportunity to help in your quest for a job? Do you want practical experience of using your skills in a small business as well as the adventure of travelling and living abroad? Could you as a company offer this opportunity to further develop your own staff aged under 25? Apply to Challenges Worldwide ICS Entrepreneur now for September departure. Challenges Worldwide is a Scottish Charity dedicated to private sector development in lower income countries. This year we are working with the International Citizen Service (ICS) on a Department for International Development (DfID) funded programme to offer enterprise focused young people the opportunity to lend their skills and experience to companies in Ghana, Zambia or Uganda. ICS Entrepreneur pairs UK volunteers with in country volunteers to work in and improve small businesses. We

are looking for people with skills in Finance, Sales & Marketing, Operational Management and Engineering. If you fit any of these boxes or have other relevant business experience and are 18 - 25 we want to hear from you. Key Highlights of the programme include: • Practical stand out experience for your CV of working in a small business in an emerging market and making a measurable impact – we are committed to tracking your impact and it’s effect on your allocated business • 12 week placement including 1 weeks in-country training (covering Financial Management, Sales & Marketing and Operational Management) and 11 weeks working in your allocated SME • A new qualification - You will be eligible to qualify for a certificate in management consulting essentials, a qualification accredited by the UK Institute of Consulting, on your return • On going support in-country to help you introduce improvements across

Do you work in the alcohol licensing trade? If so there’s an important • licensing deadline coming up that you can’t afford to miss. If you received your personal licence on or before the 1st September 2009 you’ll need to refresh your qualification. The Scottish Certificate for Personal Licence Holders (SCPLH) qualification is required for those involved in the sale of alcohol in both on sales and off sales. Under the Licensing (Scotland) Act anyone needing to update their licence must do so by 31st August – they then have until 1st December to submit their new certificate to the licensing authority. If that’s you, you’ll be relieved to hear West College Scotland runs Personal Licence Holders qualifications classes every month. Our half day refresher course is certified by BIIAB and accepted by all Scottish Licensing Boards. Covering all

important aspects of Scottish licensing law the course has been designed to refresh and update knowledge of the Licensing Act for Scotland. What’s covered? • Licensing objectives • Understanding the Licensing (Scotland) Act 2005 Legal changes since the introduction of the Act • Licences and operating conditions • Application procedures • Protecting children from harm As the August deadline approaches courses are filling up fast – so make sure you book your place now. Courses cost just £80 which includes the final assessment. Our next course runs on Thursday 3rd July. For more information please email corporate@wcs.ac.uk or visit www.westcollegescotland.ac.uk.

your allocated business • A chance to live and work in a different business culture and climate This programme offers DfID funded placements for 12 weeks in your allocated country and covers your flights, accommodation, food and medical expenses. A small part of fundraising is required to show your commitment to the programme once accepted. We are currently looking for volunteers for a Sept Departure so get in touch to apply now. To find out more please contact Neil on neil.fleming@challengesworldwide. com / 07500 969 666

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Business Matters Summer 2014

Be part of The Experience! Opening at the end of 2014, The Experience is a themed entertainment and events venue offering flexible space and ample opportunities for leisure and learning. The Experience includes: Scotland’s first indoor electric Gokarting Arena with karts performing at speeds of up to 40mph and additional cadet and tandem karts to suit all ages and abilities. Electric karts ensure no fume emissions and reduced noise Flexible conference space seating up to 100, a variety of breakout spaces across the venue and tailor made packages incorporating conference facilities, catering and team building activities The Culinary Arts Academy encompassing a training and contract kitchen, The Academy restaurant and produce from Miss Kibble’s Kitchen A fun and educational STEaM centre (with inspiring ways to find out about science, technology, engineering, arts and mathematics) incorporating Laser Experience, Slot Car Racing, the front fuselage of a passenger jet and various options for children’s parties The Experience promises much more to the wider community and beyond. The development will breathe new life into the iconic former Rolls Royce factory in Hillington Park and will provide much-needed work experience, employment and training to young people in Renfrewshire, aged between 16 and 24. The social enterprise is being developed by one of Scotland’s oldest charities, Paisley-based Kibble Education and Care Centre. A range of corporate partnerships are on offer and you can be among the first to enjoy a range of mutually beneficial deals. For more information please contact Lynsey McLean, General Manager lynsey.mclean@kibble.org 0141 847 6608 www.TheExperience.org.uk @ExpVolta

Helping Renfrewshire Grow & Prosper

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Reception

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Customer Service, Sales, Marketing and Design

Fun! Food! Futures!

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The Engine Room

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Business Matters Summer 2014

Young Enterprise Scotland - Renfrewshire Area Finals Young entrepreneurs from across secondary schools in Renfrewshire, East Renfrewshire & Inverclyde gathered at UWS Paisley on the The winners were:

20/3 for the area finals of the Young Enterprise Scotland Company Programme. Over 200 S5 & S6’s from 16 schools took

Renfrewshire Area (Including East Renfrewshire & Inverclyde)

The Company Programme

part with winners & runners up awarded for Best Display Stand, Best Business Report & Best Business Presentation – and the overall winner.

- for S5 & S6 pupils Great opportunity for S5/6 pupils to learn real

INNOVATION Award

Sponsored by UWS

Winning Company entrepreneurial skills in a safe but competitive environment. The YES Company Programme assigns school teams an experienced Business Advisor and combined with Commonwealth - Gryffe Hteam S will: supportUncovered at the school from a Link Teacher each

UWS MARKETING Award

UWS

Trenderprise - Mearns Castle H S

WCS QUALITY Award

West College Scotland

Carving Arts - Linwood High

Best DISPLAY Stand - Runner up

Renfrewshire Area Board

Carving Arts - Linwood High

Best DISPLAY Stand - Winner

Renfrewshire Area Board

St Columbas H S - CASA

Best Business PRESENTATION - finalist 1

Renfrewshire Area Board

Commonwealth Uncovered - Gryffe H S

Best Business PRESENTATION - finalist 2

Renfrewshire Area Board

Trenderprise - Mearns Castle H S

• Establish a real company • Develop and market a real product / service • Take part in a Christmas retail display competition • Sit an optional Strathclyde Business School exam • Compile a Business Report and be interviewed • Take part in the Area Finals – presenting as a team your experience to all other schools

Benefits of participating in the Company Programme: • Develop your skills , attitude & confidence • Make yourself stand out – use YES on your CV • Awaken your inner entrepreneur!

The programme runs from August – March with teams meeting their BA once a week. Area winners go forward to National Finals in the summer. The YES Renfrewshire Area Company Programme is ran locally by experienced business volunteers from a range of sectors (all disclosure checked) with support from all 3 council areas and a number of private & public sector sponsors (see logos).

Best Business PRESENTATION - Runner up Renfrewshire Area Board

Wristy - Gryffe HSquestions re YES please email yesrenfrewshireboard@g For any

Best Business PRESENTATION - Winner

Renfrewshire Area Board

Xperience - St Stephens

Best Business REPORT - Runner up

Renfrewshire Area Board

Trenderprise - Mearns Castle H S

Best Business REPORT- Winner

Renfrewshire Area Board

Prestige - Notre Dame

Best YES Company - Inverclyde

Renfrewshire Area Board

Prestige - Notre Dame

Best YES Company - East Ren

Renfrewshire Area Board

Trenderprise - Mearns Castle H S

Best YES Company - Renfrewshire

Renfrewshire Area Board

Evolve - Renfrew HS

YES Renfrewshire Area - Best overall

Renfrewshire Area Board

Prestige - Notre Dame

Launched every year in Aug / Sep at West College Scotland, schools teams that take part have to form a real company and market a real product & service. A Christmas Trade Fair takes place at Xscape followed by an optional Strathclyde Business School exam in the New Year then the finals at UWS in March – with the winning team going forward to the national finals in June. Each team is assigned a Business Adviser who is there to mentor and give advice plus teams are allocated a Link Teacher to ensure they have a place to meet and get support from the school. Commenting on the programme Renfrewshire Chamber chief exec Bob Davidson who is Vice Chair of the Renfrewshire Area Board of the Young Enterprise Scotland Company programme said “the company programme is a great way for senior pupils to unleash their inner entrepreneur. They will learn skills that will prove valuable in whatever path they choose on leaving school.” “the programme is ran entirely by volunteers with sponsorship from the private and public sector ensuring the programme has a healthy future.” At the finals 3 speakers shared their experience: Angela McKillop from construction company Top Spec Contracts Craig Johnstone from award winning entrepreneurial spark chiclet Giglets

And 14yo lego animation movie maker Morgan Spence from Johnstone High George McEwan the Board Chair commented – “thank you to all the teams for participating – and to all the business advisors, link teachers, judges and my fellow board members without whose support the programme would not be possible. We believe participating in the company programme can help give pupils that extra edge – the experience is invaluable – and is a great addition to a CV and a strong talking point at interviews. I encourage all schools in the area to participate. The Company Programme has been around for many years and is stronger and more relevant now than it has ever been” The area board would like to thank the following organisations for their sponsorship & support of the programme over the last year: • Renfrewshire Council • East Renfrewshire Council • Inverclyde Council • Renfrewshire Chamber • HP • intu Braehead • West College Scotland • University of the West of Scotland • Bray Controls • Diageo • Chivas • Scottish Leather Group

For more info visit www.yes.org.uk & www.facebook.com/YESRe

Overall winner Prestige from Notre Dame

Craig Johnstone from award winning entrepreneurial spark chiclet Giglets

Angela McKillop from construction company Top Spec Contracts

14yo Lego animation movie maker Morgan Spence from Johnstone High

To find out more about the programme visit www.yes.org.uk or facebook.com/ YESRenfrewshire

Helping Renfrewshire Grow & Prosper

Enterprising pupils step into the Dragon’s Den Six teams of entrepreneurial Renfrewshire school pupils faced a panel of ‘dragons’ in a bid to win funding for their social enterprise ideas. A community cinema, a nail bar, a school newspaper, a library, an internet course for older people and sugar and gluten-free lollipops were the ideas selected for this year’s school’s Dragon’s Den finale. The final event took place at West College Scotland, Paisley Campus, where the six finalist teams were invited to present their ideas to the ‘dragons’ before they selected this year’s overall winner, Gryffe High School. The Gryffe High team were also named as the secondary school winners and awarded £600 towards their community cinema idea. Winners in the primary school category were Wallace Primary for their idea of creating a library for the primary and nursery children. The Pre-five category winners were Our Lady of Peace Nursery for their ‘Little Lollipop League’ plan to use sugar/glutenfree lollipops to raise awareness of road safety. The trophies were presented by Renfrewshire’s Provost Anne Hall. The Dragons this year were Liz Connolly, Vice Principal of the College, James Lang, Marketing Director Scottish Leather Group, Jay Lamb, Social Enterprise Academy, Alison Dowling, Renfrewshire Wide Credit Union, Bob Davidson, Chief Executive of Renfrewshire Chamber of Commerce and Gaynor Hutton, Project Oskar, Kibbleworks. Provost Hall said: “I’d like to congratulate the winners Gryffe High, as well as each of the finalists who all did a fantastic job coming up with and presenting really impressive, viable business ideas. “The schools’ Dragon’s Den competition is an excellent way of getting young people thinking about running a business as well as giving back to their community in some way. “I’d also like to thank the sponsors for their support and contributions in making this event possible each year. “It was a fantastic night. All of the teams did an excellent job, especially the children from Our Lady of Peace Nursery who were very good despite it being a late night for them.”

This year’s finalists were: Our Lady Of Peace Nursery – The Little Lollipop League The plan is to sell sugar/gluten-free lollipops to raise awareness of road safety issues in the community. With roadworks being a feature of the local landscape in recent times, the young people have identified the risks they face on a daily basis and wish to make others aware of these dangers. They were awarded £400 towards their enterprise. Arkleston Primary – Resident Nail Bar The business idea is to run a Nail Bar/ Salon, in Arkleston Primary, for all pupils, staff and parents of the school, and residents and families of Renfrew Care Home. The young people wish to build on the strong intergenerational links that already exist between the school and Renfrew Care Home by providing a high quality, professional service. The ‘dragons’ awarded the project £400. St James’ Primary School – St James’ Primary Monthly Express The young people of St James’ Primary wish to start a school newspaper which will be sold sell to parents and the local community. The enterprise will be led by the school’s ‘Big News Press Team’ and aims to involve the local community in the life of the school whilst improving levels of attainment in literacy. The ‘dragons’ awarded the project £400.

Wallace Primary School – Wallace World of Books Pupils at Wallace Primary are eager to establish a library which services the primary school and nursery. The aim is to provide a space where young people can borrow books and improve their reading ability. As winners of the primary category, the team were awarded £500. Gleniffer High School – Silver Fox Surfers A group of current S4 pupils will be offering a four week (one per term) Web Wise course for senior citizens in the local area. The young people aim to run a successful business which enhances the lives of the older generation living in the community as well as providing them with a new skill set. The project was awarded £500. Gryffe High School – Gryffe Movie Theatre Gryffe High’s business idea is to run a community cinema from the theatre within the school. Creation of a community hub in the area is important to the young people of Gryffe High and they see huge potential in this enterprise. The team were awarded £600 towards their project. Dragon’s Den is sponsored by Renfrewshire Council, Renfrewshire Chamber of Commerce, West College Scotland and Clydesdale Bank. Scottish Leather Group also joined as a new sponsor this year.

Business Matters Summer 2014

The Need For Training No matter the size of business I speak to or the sector they’re in, when it comes to Social Media, the issues and concerns are pretty much always the same: • Fear (we’re worried about saying the wrong things on Facebook and Twitter etc.) • Resource (we don’t have time to spend on all of this.) • ROI (we’re not seeing the value, we can’t tie it back to sales, and it seems like it’s all getting less effective.) The good news is all 3 issues can be resolved. Training can help you overcome the fears by making sure you properly understanding the implications and how to mitigate them. A process can be put in place so staff “don’t say anything stupid” (a line from the BBC social media policy!) With hands-on practical advice, you can learn how to make your social media activity more efficient, less of a time drain, and focussed on your own business success criteria. In terms of ROI - businesses often push for hundreds of ‘LIKES’ on Facebook and end up

disappointed when the huge audience doesn’t equal increased turnover. Training is a word that scares some people. Maybe your work sent you on a course that was boring, maybe it was powerpoint hell. At NSDesign, we think training should be fun. It should be stimulating. It should give you value from the word go, and it should allow

you to change the way you do something the moment you leave the training room. If you need to change your social media... then I’d love to speak to you! get in touch: 0141 585 6390 gary@nsdesign.net twitter: @nsdesign Gary Ennis, NSDesign

Race 2 the Games On Wednesday 2 July 2014 up to 20 colourful two man Access 303 sailing dinghies will be racing a 33 km or 17 nautical mile passage race up the River Clyde. The start is at James Watt Dock, Greenock with a crew handover and ‘refuelling!’ stop at intu Braehead. The finish line is at the Millennium Bridge, Glasgow Science Centre. For the participants – sailors with additional support needs from special schools and organisations in Scotland, England and overseas – this race is their opportunity to be part of the Glasgow Commonwealth Games. It will give them an amazing experience of independence and will put their training sessions, held at Clyde Muirshiel’s Castle Semple Centre, into practice as they take part in their own race to Glasgow in 2014. The Chamber has been delighted to support Kersland school in their training for the event and as sponsor of their dinghy.

Helping Renfrewshire Grow & Prosper

Chamber Pictures

ROCCO 2014 will be launching in mid-July. Free to enter for all members plus non-members based in Renfrewshire – the ROCCOs are the premier business event in Renfrewshire having now been established for over a decade. The awards ceremony will be hosted by Fred MacAulay on Friday 14th November at the Normandy, and is expected to be a sell-out. So look out for the awards launching across all the Chamber channels and in the press. All finalists and winners get great exposure for their brand – and the event itself is a fantastic way to reward staff and thank clients.

www.roccoawards.com 1.

Growing Talent Growing Talent (formerly called the Graduate Recruitment Incentive) has now came to an end for the 2nd year. We are delighted to report that Renfrewshire Chamber helped find permanent employment for over 30 out of work or under employed recent graduates. Well done to Bob Grant at the Chamber for leading on this.

Rooms available for hire at Glasgow Airport 4.

• Ideal for meetings, interviews, training, seminars & workshops • 4 rooms, space for 1-20 people • Free wifi & free parking • Presentation equipment / catering available • Price guarantee

Glasgow Airport Business Centre From top left to right: 1. UWS Principal, Prof. Craig Mahoney 2. Park Mains School 3. David Hill, Sailability 4. Liz Connolly VP West College Scotland

5. Helen Simpson, Accord Hospice CEO 6. Calum’s passed his test! 7. Chamber at Gerry Rafferty concert

c/o Renfrewshire Chamber Bute Court, St Andrew’s Drive Glasgow Airport PA3 2SW 0141 847 5450 info@renfrewshirechamber.com www.renfrewshirechamber.com

Business Matters Summer 2014

Renfrewshire Export Partnership Friday the 21st March saw the launch of the Renfrewshire Export Partnership held at West College Scotland, Paisley. (#ExpoRen) Born from the local Community Planning Partnership where the Jobs & Economy Convenor Cllr Roy Glen and Lead Officer, Mary Crearie Director of Development & Housing, asked partners to come up with new ways of helping companies grow and create more jobs in Renfrewshire. Partners, Renfrewshire Chamber chief exec, Bob Davidson and Scottish Enterprise Business Networks & Communications Manager, Alison Loveday - pulled together a proposal working with key people from Invest in Renfrewshire and SDI. The launch offered local businesses interested in exporting or wishing to enter additional foreign markets, information on how to achieve that and learn what support is available in Renfrewshire. On the day 80+ attended with talks from: • Minister for External Affairs and International Development, Humza Yousaf MSP • International Ops Director for SDI, Neil Francis • Scottish Chambers CEO, Liz Cameron • Head of Comms & PR for Glasgow Airport, Brian McClean • Leader of Renfrewshire Council, Cllr Mark Macmillan Two local businesses Bridge of Weir Leather (division of Scottish Leather Group) and Matrix Uniforms shared their export journey giving a valuable insight into what is involved. Chaired by Renfrewshire Chamber CEO Bob Davidson, the event not only gave attendees the opportunity to listen to the speakers and Q&A panel – but also to engage on a 1-2-1 basis with all the partners & experts on the day.

From left to right: James Lang, Director of the Scottish Leather Group; Scott Sharkey, Business Development Director, Matrix Uniforms; Brian McClean, Head of Comms & PR for Glasgow Airport; Neil Francis, International Ops Director for SDI Minister for External Affairs and International Development; Humza Yousaf MSP; Tom Johnston, President of Renfrewshire Chamber; Liz Cameron, CEO Scottish Chambers; Liz Connolly, Vice Principal, West College Scotland; Ruth Cooper, Economic Development Manager, Renfrewshire Council; Bob Davidson, CEO Renfrewshire Chamber; Alison Loveday, Business Networks & Communications Manager, Scottish Enterprise

Councillor Roy Glen, Convener of Renfrewshire Jobs and Economy Community Planning Board, said: “The launch of the new Renfrewshire Exporting Partnership is a great example of the public and private sector coming together to deliver results for local businesses. “The council is already helping local firms grow and reach new markets through our Invest in Renfrewshire initiative - but this partnership will combine resources and talent from across the area to help Renfrewshire companies sell their goods and services abroad.” Tom Johnston, chamber president commented “thank to Bob & Alison for pulling the event together in a very short space of time – a great example of partnership working. The numbers in attendance and activity during the day showed that there is a lot of interest by companies wishing to find out more info about what support is available to help Renfrewshire companies start exporting or enter new markets” Following his opening address at the

event the Minister for External Affairs and International Development, Humza Yousaf MSP said “International trade and investment is a fundamental part of the Scottish Government’s Economic Strategy and will continue to be critical as we continue on the path to economic recovery. “We already have world class companies, talent, industries and research excellence. We need to ensure we fully exploit these assets internationally. “This Partnership provides joined-up business support to local companies looking to operate in the global marketplace and members of the Partnership play an integral role in creating prosperity for the area, placing Renfrewshire firmly in the commercial spotlight.” The partnership plans to hold further smaller local events focusing on specific areas used by exporters such as logistics, finance, e-commerce & marketing. Images from the launch event are available on the Renfrewshire Chamber facebook page

Helping Renfrewshire Grow & Prosper

Private Minister meeting - Transport & Planning The Chamber recently arranged and held a private business meeting with Scottish Government Ministers hosted by the Malcolm Group in their Heritage Centre at Linwood. The Ministers that attended were:

• Road — M8 / M74 / Kingston bridge — traffic congestion • Erskine Bridge — repair process & duration • Airport — tram-train • Rail — freight and Crossrail

• Minister for Transport & Veterans — Keith Brown MSP • Minister for Local Government & Planning — Derek Mackay MSP

The Chamber and the business community wanted to ensure that the Ministers understood the pressures that the transport infrastructure is putting on business in Renfrewshire and its attractiveness as a location; and that improvements to the transport infrastructure are included in the Ministers plans for the future. On leaving both Ministers signed the visitor book and posed for a picture with Malcolm Group owner Andrew Malcolm and Chamber President Tom Johnston

The meeting was arranged to give invited business members the opportunity to engage with the two Ministers to discuss transport issues across Renfrewshire. The meeting was chaired by Chamber President Tom Johnston and the agenda covered a wide variety of transport related topics including:

Export Documentation Did you know we certify 15,000 export documents a year for 70 clients?

Members receive a significant discount. Contact Laura Connor at the Chamber for more info lconnor@renfrewshirechamber.com / 0141 847 5465

Organisations represented were: • Scottish Government • Transport Scotland • The Malcolm Group • Renfrewshire Chamber • Glasgow Airport • John G Russell Group • MEPC Hillington Park • intu Braehead

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Business Matters Summer 2014

Business Matters

Renfrewshire Chamber recently held its annual conference “Business Matters in Renfrewshire”. Attended by over 200 people from a cross section of the business community and a number of school pupils & students. The 4 speakers were: • Fergus Ewing MSP, Minister for Energy, Enterprise & Tourism • Johann Lamont MSP, Leader of the Scottish Labour Party • Douglas Flint CBE, Chairman of HSBC • Jim McColl OBE The politicians focused mainly on the #indyref debate whilst Douglas Flint discussed the lessons Scotland can learn from the global financial crisis. Jim McColl talked passionately about how he has built a global business that started in and continues to be managed from Scotland. Hosted by STV’s John Mackay the conference is the main business event of its type in Renfrewshire. Day 1 took place the previous day at the Lagoon and was attended by over 300 people; where 50 businesses exhibited and 6 seminars covering a wide variety of topics including social media, branding,

strategy & selling were on offer. Commenting on the 2 days, chamber President Tom Johnston said “thank you to all our speakers, companies & organisations that exhibited, gave seminars and attended B2BPaisley, the event gets bigger every year. Next year the event will be bigger again and we encourage more members of the business community to get involved. A great deal of effort goes into these events with some of the speakers being booked a year in advance. For any members that embrace social media use hashtag #b2bpaisley to see what was being said. All the images from both days are on the Chambers facebook page. Renfrewshire Chamber is all about helping Renfrewshire grow & prosper. Businesses from across the county can use opportunities like this to promote their business and connect with others. Your local Chamber is here to help and at the core of business in the area.

Tom Johnston, President presenting John Mackay from STV with a Chamber clock

Helping Renfrewshire Grow & Prosper

in Renfrewshire

Colin Kelly, NSDesign

B2B exhibition

Douglas Flint CBE, Chairman HSBC

Don McIntyre, IRW Systems

B2B press photo

Philippa Simms, Invest in Renfrewshire

Ashley Moore, Designline Creative

Jim McColl OBE

Alan Mackie, Sandler Training

Scottish Labour Leader, Johann Lamont MSP

Minister for Energy, Enterprise & Tourism, Fergus Ewing MSP

Business Matters Summer 2014

New Members

On behalf of the Board of Directors and the Chamber staff we would like to welcome onboard the following new members. Archway Freight Services Freight Agent 01753 570315 Sam Sohal sam@archwayfreight.co.uk

Integra Energy UK Ltd Consultancy/Management 0141 404 7810 Raymond Duffin raymond@integraenergy.co.uk www.integraenergy.co.uk

Barclays Bank Commercial Mortgages and Banking Services 07775540560 Jennifer Adams jennifer.adams@barclays.com www.barclays.com

Interface Business Support Organisation 0131 651 4791 Shelly Breckenridge shelley@interface-online.org.uk www.interface-online.org.uk

Clearwater Brookes Ltd Human Resource Solutions 0141 5821474 Donna Bryson donna@clearwaterbrookes.com www.clearwaterbrookes.com

M8 Recovery Recovery/Vehicle Maint./Bodyshop 0141 883 0888 Graham Ritchie graham@m8recovery.com www.m8recovery.com

Cofficient Ltd Cloud ERP/CRM Systems 0845 6439 126 Paul Tindal paul.tindal@cofficient.co.uk www.cofficient.co.uk

Mabbett & Associates Ltd Environmental Consultants & Engineers 0141 227 2300 Derek McNab mcnab@mabbett.eu www.mabbett..eu

Contact Advantage Ltd Automotive Software 08452262650 Derek McGowan Derek.McGowan@contact-advantage. com www.contact-advantage.com Gasman Energy Advisory Service Ltd Heating engineers 0141 840 4706 Derek Strathdee gasmanscotland@live.co.uk www.gasmanenergy.com Ignis Fire Safety Fire Extinguishers 07703773230 Craig MacKenzie craig@ignisfiresafety.co.uk

Maxolen Professional Care Products Ltd Valeting,Hygiene, Janitorial Supplies 0771 3453795 Patrick Ponsonby patrick@maxolenuk.com www.maxolenuk.com Paisley Golf Club Golf Club 0141 884 3903 David Findlay paisleygolfclub@btconnect.com www.paisleygolfclub.co.uk Pennylane Home Renfrew Ltd Letting/Estate Agent 0141 886 2970 Andy White andyw@plfs.co.uk www.pennylanehomes.com

Red Rock Automation Ltd Sale/Hire Moving and Handling Equipment 0141 812 0824 Brian Oâ&#x20AC;&#x2122;Neill bon@redrockautomation.com www.redrockautomation.com RSVP Design Training Services 0141 561 0387 Graham Cook graham@rsvpdesign.co.uk www.rsvpdesign.co.uk TenderCush Cushioned Products 07980 470072 Sheila Logan sheila@tendercush.co.uk www.tendercush.co.uk Third Party Group Health & Safety Training/Consultant 01505 321823 James McGeachin jdm@thirdpartygroup.co.uk www.thirdpartygroup.co.uk Trident (Scotland) Ltd Property Agents 0141 218 4421 Shabaz Bakhsh info@tridenthouse.co.uk www.tridenthouse.co.uk Wayne Casey 360 Photography 07766431620 Wayne Casey waynecasey360@gmail.com https://www.facebook.com/ WayneCasey360

Helping Renfrewshire Grow & Prosper

Renfrewshire Area (Including East Renfrewshire & Inverclyde)

The Company Programme - for S5 & S6 pupils Great opportunity for S5/6 pupils to learn real entrepreneurial skills in a safe but competitive environment. The YES Company Programme assigns school teams an experienced Business Advisor and combined with support at the school from a Link Teacher each team will: • Establish a real company • Develop and market a real product / service • Take part in a Christmas retail display competition • Sit an optional Strathclyde Business School exam • Compile a Business Report and be interviewed • Take part in the Area Finals – presenting as a team your experience to all other schools

Benefits of participating in the Company Programme: • Develop your skills , attitude & confidence • Make yourself stand out – use YES on your CV • Awaken your inner entrepreneur!

For any questions re YES please email yesrenfrewshireboard@gmail.com For more info visit www.yes.org.uk & www.facebook.com/YESRenfrewshire

Business Matters Summer 2014

How would you score your Management Skills? 1 = Poor 10 = The Best Are you a Manager? Do you run a team of Managers? Are you good at what you do? Could you be better? Many managers are uncomfortable in their role. Not because they can’t manage but mainly because they haven’t been given enough training from their company to do their own job correctly. Performance management and dealing with under performers is THE top skills gap in UK companies. Dealing with personnel, difficult conversations and potential conflict to find the root cause of underperformance can be daunting,

even for experienced managers. Clearwater Brookes can bridge that gap through management training, executive coaching or indeed help you establish a performance management system within your organisation. For more information call 0141-582-1474 or contact donna@clearwaterbrookes.com and/or review our website www. clearwaterbrookes.com So how do you rate you or your managers out of 10? If they are any less than 10 they need our help. Specialist Management Courses from only £100 per person plus vat.

You’re doing well. What’s next?

Want to grow your business? Start here. Business Gateway has a wealth of resources, fresh perspectives and new ideas to help growing businesses – all of which can be tailored to your needs. We also have qualified growth advisers who are experienced in helping businesses consider their options and develop their strategy for growth. So why not find out more? Call your local office on 0141 530 2406 or visit www.bgateway.com/renfrewshire

Download our free business support app.

Business Advice • Networking • Events • Routes to Finance • HR • Sales & Marketing

Donna Bryson

Allstaff Recruitment Solutions Allstaff is an independent Scottish based Recruitment Agency with offices in Glasgow City Centre and Paisley Town Centre. Established in 1981 the company provides permanent and temporary recruitment solutions to clients ranging from small local businesses to Blue Chip organisations Our consultants are industry experienced and are committed to delivering a professional, responsible, cost-effective and reliable service. Allstaff is privately owned and run by the MD, Joan Sim FIRP, who has in excess of 33 years experience within the recruitment industry. The MD is supported by Operations Director, Carolyn Moir-Grant FIRP who has over 20 years experience within the industry and Martin McGill, with in excess of 16 years experience. Allstaff is delighted to report

an increase in permanent business. We have noticed a steep increase in clients’ confidence recruiting permanent staff, reflecting reports from the Bank of Scotland and our governing body, the Recruitment & Employment Confederation, that confidence in the economy is returning. Allstaff has developed a strong relationship with local business over the years and is proud to be supporting the recent demand. Feedback has been extremely positive with a high standard achieved at all times. For further information on any of our services, please feel free to contact one of our Directors, as follows;Carolyn Moir-Grant FIRP - 0141-887-1137 / cmoirgrant@ allstaff.co.uk Martin McGill MIRP - 0141-2213923 / mmcgill@allstaff.co.uk www.allstaff.co.uk

Helping Renfrewshire Grow & Prosper

Stewart IFA Ltd: Advising is an art Stewart IFA Ltd is a firm of independent financial advisers based in Bridge of Weir. They have been – they look at the financial providing unbiased financial objectives and work out ways and mortgage advice for to achieve them utilising all of more than 20 years. Since we started the very latest products and They have many areas of services. expertise including mortgages, To find out more about what buy-to-lets, commercial loans, Stewart IFA Ltd can do for you, auto-enrolment, pensions, contact Neil Stewart or Elaine investments and protection. Currie on 01505 610005. Over the years, within the Neil Stewart is also a financial services industry partner in property letting and amongst their wide and and management firm, Lind varied client base, they have Letting, also based in the gained an enviable reputation Bridge of Weir office. for providing a high quality Stewart IFA Ltd are personal service. authorised and regulated As independent financial by the Financial Conduct advisers, they are not tied to a single product provider, which Danny McIntyre, CEO, Prime StaffAuthority. Buy to Lets, Auto - enrolment and Commercial means they can provide advice Loans are not authorised and that is completely impartial. regulated by the Financial Working with clients – both Conduct Authority businesses and individuals We’ve been helping UK companies grow their business using invoice finance for nearly 30 years.

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Business Matters Summer 2014

Potential impact of recent Google decision on being “erased”! As the internet and technology advance at an awe-inspiring pace, data protection should be a priority in every industry, at every level. The vast array of everchanging rules and legislation regulating those dealing with personal data can be daunting. Following lengthy debate it was recently established that individuals have a “right to be forgotten”, or a “right to erasure” as it will be known. On this basis individuals are entitled to request that data controllers delete their personal data where it is no longer relevant for the purposes for which it was collected. This new development will certainly have an effect on those who rely on use of the internet or volumes of data which include personal data. For example consider: • education institutions and researchers; • marketing companies using databases and data mining to disseminate their product; • publications which store data on their

readership; • app providers and developers; and • every single employer. Staggering amounts of information are held and it is not difficult to see how this data could become outdated and develop errors through time. As individuals continue to question the use of their personal data it is imperative that companies develop systems of information management to equip themselves with the ability to comply with the new laws. MacRoberts are well equipped with a high level of expertise and experience to assist with, and advise on, any aspect of data protection including the provision of training to you and your staff.

Val Surgenor, Partner, MacRoberts

Get Started in Accounting Kaplan Financial has over fifty years of experience in the training industry. Based in Glasgow city centre, we deliver ACCA, CIMA and AAT training courses, although these are also available as online options too.

Accountancy Training Courses ACCA • CIMA • AAT • Bookkeeping Finance for Non-Financial Managers. Apprenticeships in Accountancy, Tax and Financial Services also available.

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In addition, we offer Modern Apprenticeships in accountancy, tax and financial services. If you are looking to recruit a school leaver into an apprenticeship position, we provide a free recruitment service. In 2014 we have also introduced the AAT Level 2 award in bookkeeping and a Finance for Non-Financial Managers course. June 2014 has seen us launch our ‘Get Started in Accounting’ programme which is giving young people leaving school a chance to undertake an Access to Accounting course combined with the SQA Certificate

of Work Readiness and an eight-week placement with an employer. If you are interested in hosting a work placement student in future, then please do get in touch. It is the perfect opportunity to experience what a young person can bring to your company before deciding to recruit.

Helping Renfrewshire Grow & Prosper

Tax Planning and Accelerated Payments INSPIRING BUSINESS PEOPLE

tax from taxpayers who have used It seems we are hearing almost marketed schemes whilst the situation is weekly of celebrities avoiding Campbell still inmost dispute. If the taxpayer wins their tax by using schemes Dallas dreamt is upone of the dynamic and progressive firms ofmoney will be repaid to them, case the by promoters and marketed to but with manyin cases taking up to a high earners. The media paints a independent Chartered Accountants be decided in court, taxpayers dark picture of these individuals, Scotland. Our clients comedecade in all toshapes could be outWe of pocket for years when portraying and themsizes as lacking in morals and so do our disciplines. theythem have done and not caring country and they shape tailorabout our aservices to fitnothing wrong. In the current climate, it can be are ‘robbing’ of tax revenue. But your needs. Ultimately we are focussed difficult to differentiate between how many of us would jump at the on your peace of mind and helping you ‘schemes’ and legitimate tax planning. chance to pay less tax if it were succeed. Whilst marketed schemes requiring offered to us? the individual to hold themselves out Not all tax planning is bad, everyone to be a used car dealer are likely to has the rightContact to arrange their affairs in Aileen Scott be attacked, more bespoke planning the most taxPhone efficient manner possible. 0141 886 6644 designed around the situation and The difficulty is in deciding where the Email aileen.scott@campbelldallas.co.uk needs of the taxpayer can be highly line should lie between tax avoidance, effective. At Campbell Dallas we which is perfectly legal, and tax evasion specialise in working with companies which is not. and individuals to help them lawfully Legislationwww.campbelldallas.co.uk recently introduced allows mitigate their tax liabilities. HMRC, in certain situations, to demand

INSPIRING BUSINESS PEOPLE Campbell Dallas is one of the most dynamic and progressive firms of independent Chartered Accountants in Scotland. Our clients come in all shapes and sizes and so do our disciplines. We tailor our services and shape them to fit your needs. Ultimately we are focussed on your peace of mind and helping you succeed. Contact Phone Email

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For further information or advice please contact Aileen Scott, Partner at Campbell Dallas, on 0141 886 6644 or aileen.scott@campbelldallas.co.uk.

Aileen Scott, Partner

Business Matters Summer 2014

Scotwest shows why Credit Unions are different Scotwest Credit Union have recently shown why Credit Unions are different by applying new reduced interest rates to Members who had already applied for loans under the old rates - even before the new rates had been publically launched! Scotwest staff had the pleasure of phoning all the members who were in the process of applying for loans to tell them the good news. Kenny MacLeod, CEO said “As an ethical lender we felt that it was important to apply the new reduced rates as soon as the Board had made their decision, so we contacted everyone who was in the process of applying for loans to tell them the good news even though the new rates hadn’t been publically launched. Credit Unions are different from banks and building societies because we focus on service. This is just one great example of how we look after our Members.” One such Member was Mrs May McKenna, who made the decision to apply for an Unsecured Loan with Scotwest to help purchase a new car. May was delighted when Scotwest contacted her to tell her about the

forthcoming rate reductions and that they would be applied to her existing loan application. May explained “I chose Scotwest for my loan because I knew the interest rates were low and that they would look after me, but even I was surprised to get the call telling me the good news – now that’s what I call service!.” May added: “Borrowing from Scotwest is really simple. The decision is fast and the rates are really competitive and repayments manageable. As with my savings, my repayments are deducted through payroll, meaning I needn’t worry about missing a payment.” The new rates are very competitive, and will be available to both new and existing Members. Further the rate you see is the rate you get – there are no fees or hidden charges and the rates depend solely on the amount borrowed. Loan Value Rate Unsecured £10000 - £20000 6.5% APR Unsecured £5000 - £9999 7.5% APR Unsecured £501 - £4999 12.7% APR Unsecured up to £500 26.8% APR

“I chose Scotwest for my loan because I knew the interest rates were low and that they would look after me, but even I was surprised to get the call telling me the good news – now that’s what I call service!”

Kenny MacLeod CEO

Kenny MacLeod, added “These new interest rates will help our members cut the cost of borrowing: whether it’s for a new car, a dream holiday or even for an unexpected bill. We are in business to serve our members (anyone who lives or works in the West of Scotland) and that’s why we are different.” Scotwest Credit Union loans are convenient with a straightforward application process that gives the majority of Members a quick decision on their application. There are no hidden fees or charges. All loan decisions are based on your income and expenditure and ability to repay. Loan applications can be submitted online, over the phone, by post or in person at the Scotwest office. Scotwest loans also have the added benefit of free loan protection life insurance, giving their members and their loved ones added peace of mind.

Helping Renfrewshire Grow & Prosper

About Flipping Time? Most readers will remember the taxpayer funded duck house. The abuse of the MPs expenses system was one of the big stories from a few years back and the cynical use of MPs expenses to “flip homes” and make gains was derided. But, can you believe that whilst the expenses system was sorted, the tax breaks that allowed this to happen are only now being reined in? Capital gains on your main residence are generally tax free. If you move out before selling, you used to have 36 months “grace” period - this has now been cut to 18 months. This grace period was being abused by MPs. They could buy a flat and furnish it, leave it empty for a few weeks aside from a sleepover or two themselves, then rent it for a couple of years before selling it tax free at a gain. Best of all, the MPs didn’t even have to move in. If you have two homes you can elect which is your main residence for tax purposes and that doesn’t have to be the one you use regularly. These rules have been generous to tax planners (not all of whom are MPs of course!). Perhaps inevitably consultation taking place seems certain to limit the scope for abuse of these elections. Donald Parbrook is a Chartered Tax Adviser and is the Head of Tax at Milne Craig in Paisley. Donald Parbrook

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Business Matters Summer 2014

Hazardous Waste and Industrial Cleaning Solutions from William Tracey Limited The William Tracey Group is one of the UK’s leading recycling and resource management companies, operating in the non-hazardous waste, hazardous waste and industrial cleaning sectors. The Industrial and Utilities Division specialises in providing a fully integrated hazardous waste and industrial cleaning service to the water, power generation and petro chemical industries covering plant, labour, consultancy and project management services. Integrated with the William Tracey Group’s ability to manage waste arising from all types of industrial sites, we provide bespoke and innovative solutions that encompass self-delivered waste treatment, containment and recovery services, waste reduction and land remediation. With depots in Paisley, Middleton, Gateshead and Bradford the company can service companies throughout the UK. Servicing hazardous waste requirements, a team of qualified industrial chemists, on-site laboratories and experienced operators deal with a variety of waste streams, whether liquid or solid waste. The team specialises in the identification analysis, treatment and neutralisation of special and hazardous waste and offers support to customers to ensure compliance. Industrial cleaning services provides customers with cleaning methodologies, technologies and techniques that minimise down time and reduce the volume of waste being generated on site, whilst maximising the effectiveness of the clean. We invest in our employees, providing ongoing safety training such as confined space training, risk assessments and method statements, high pressure jetting, Chapter 8, CSCS, Safety Passport and IOSH Managing Safely. Our systems are accredited to ISO 14001, ISO 9001 and OHSAS 18001 to ensure robust processes back up our competent team. Graeme McDonald, Managing Director, Industrial and Utilities Division adds, “The William Tracey Group is unique in its ability to provide its customers with such a diverse range of waste management solutions. We continually invest in new methodologies and strive to lead the industry on providing cost effective and responsible solutions.”

Helping Renfrewshire Grow & Prosper

On the Journey to

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SOLUTIONS The William Tracey Group is one of the UK’s leading recycling and resource management companies, operating in the nonhazardous waste, hazardous waste and industrial cleaning sectors. We provide bespoke, personalised solutions for our customers’ hazardous waste and industrial cleaning requirements through innovative solutions backed up by knowledgeable personnel. Highly qualified industrial chemists, on-site laboratories and experienced operators deal with a variety of waste streams, whether liquid or solid waste. We specialise in the identification analysis, treatment and neutralisation of special and hazardous waste offering support to customers to ensure compliance.

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Business Matters Summer 2014

The Big Box has Arrived...and it’s a Game Changer! Her Royal Highness The Princess Royal, Patron of transport charity Transaid, has officially launched Malcolm Logistics’ 50ft Container at this year’s Multimodal exhibition in Birmingham’s NEC. Witnessed by professionals from all areas of the industry, Malcolm Logistics was proud to unveil their newest intermodal innovation, which is set to revolutionise the way goods will be moved in the future. Now customers will have the facility to move 15% more freight per journey (over the largest conventional available container). And, by using a combination of our eco-friendly Road and Rail services, we are able to achieve a 13% reduction in CO2 emissions per pallet. Current Megafret type Rail Wagon’s will easily accommodate container lengths of 50ft (15.24m) maximum, however a roadworthy trailer proved more of a challenge. Motivated by a technical challenge, Malcolm Logistics began to consider the concept of a road legal trailer that could transport this 50ft Big Box. The solution is the new 15.6m extended length skeletal concept trailer, designed specifically for the 50ft long container. With a highly innovative design, manufactured by SDC Trailers, it is a first of its kind and has undergone stringent testing and safety approval.

Allan Campbell, Group Fleet Engineer at The Malcolm Group tells us more, “Malcolm Logistics is very much aligned with the Government’s ambitions. In fact, for more than ten years now, we consistently pursued a carbon reduction policy, by exploring innovative multimodal opportunities to reduce the impact of our daily road and rail movements, while maximising potential savings in time, handling and fuel usage.’ ‘Thoughts soon moved to utilising the additional space seen on trailers and wagons at either side of the conventional 45ft container and how this could be made road and track legal.’ ‘After much hard work, research and proposals a successful solution

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was reached, which will transport eight additional pallets, versus its preceding 45ft container, increasing productivity and reduce fuel usage resulting in lower carbon emissions.” Malcolm Logistics will have forty 50ft containers and twenty 15.6m extended skeletal trailers by mid-2014 bringing their total ‘longer trailer’ fleet to one hundred and fifteen.

AN INTERMODAL INNOVATION AN INTERMODAL INNOVATION

Helping Renfrewshire Grow & Prosper

Innovation at the Heart of Hillington Park

Hillington Park has always been a home for companies at the forefront of innovation. As far back as seventy five years ago the most advanced aircraft engines in the world were being made here by Rolls-Royce and today technology and creativity continue to be a big part of our business community. Opened in 2000, the Hillington Park Innovation Centre and has been the launch pad for small technology focussed businesses with ambitious and clever ideas, and it continues to be that way today. Companies like Dimensional Imaging, Bridgeall and Logic Energy, to name just three out of the businesses currently based here, are building big reputations in Scotland and internationally too. A key offering to companies based here is access to accredited business support services. Our colleagues from Innovation Centre Scotland (ICS) are experts in advising on a wide range of business matters, be they companies starting out or those who are looking to grow. A business adviser is allocated to each selected occupier and a support package put in place to meet the business’ needs. As well as utilising the specialist knowledge available within the Innovation Centre, there are also external specialists on hand. This means each

company has its own unique team that are fully focused on allowing the business to achieve its potential. Jamie Cumming, commercial director at MEPC Hillington Park, said: “The Innovation Centre’s reputation for being home to some of the most exciting technology focussed businesses is well known. In recent years global organisations like Google and Nokia have praised the centre. “The Hillington Park Innovation

Centre continues to be a leading business incubator facility and one that many businesses aspire to be located so we are determined to keep building on. With our colleagues at ICS, we are confident that this is the place for ambitious small companies to achieve their goals.” In 2009, Hillington Park Innovation Centre became one of the first incubation centres in the UK to attain the industry’s highest accreditation standard for best practice.

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Business Matters Summer 2014

Icelandair Responds To Ryder Cup Demand With Additional Glasgow Flights

Icelandair has responded to strong demand from the North American market for flights to Glasgow by adding extra capacity for the Ryder Cup in September. September’s additional flights mean that Icelandair, which is one of Glasgow Airport’s longest serving airlines and provides Scotland with important connections to North America, will operate 12 flights over a two week period. The Icelandic flag carrier has already increased seat capacity by 25% in 2014 with the addition of a fifth weekly flight to Reykjavik from Scotland’s largest city. The addition of a fifth weekly flight has increased Icelandair’s capacity at Glasgow Airport by an extra 15,000 seats per year. Passengers connecting in Reykjavik can choose from an extensive list of onward destinations including Boston, Denver, New York, Halifax and Toronto. Visitors from the USA and Canada together account for more than 110,000 visits every year and generate around £50 million for the city’s economy. Andres Jonsson, Icelandair´s General Manager UK, said: “Icelandair has been serving Glasgow for many years and

since 2010 we have experienced a positive momentum in travel to and from Glasgow with our increased frequency, and we plan to build on that. “We are very excited about 2014 and the extra capacity will allow us to offer our customers even more seamless connections to our 12 destinations in North America. Travelling with Icelandair to and from Glasgow is often the fastest way to go. “With the introduction of both Edmonton and Vancouver to our network and increased frequency on Toronto we expect strong demand from business and leisure travellers looking to travel to Canada. “The Commonwealth Games and Ryder Cup will also prove popular among North American customers as many are golfers and like to shop so they appreciate having two 23kg complimentary checked-in bags when they travel on an economy ticket.” Amanda McMillan, managing director of Glasgow Airport, said: “The Ryder Cup is a huge draw for North American visitors and it is no surprise that Icelandair has reacted to an increase in demand by announcing additional capacity. “Icelandair has clearly demonstrated its

confidence in the Scottish market, which it has served since the 1940s, by adding significant new capacity for two years running.” Councillor Gordon Matheson, Leader of Glasgow City Council and Chair of Glasgow City Marketing Bureau, said: “The USA and Canada are key markets for Glasgow and our research shows that golf, history and culture are huge draws for North American visitors. “Increased capacity is a strong reflection of the popularity of Icelandair’s service and presents greater scope to grow both leisure and business tourism to Glasgow during September; delivering a welcome economic boost to the city’s hotels, restaurants, shops, bars and other businesses.” This year’s Ryder Cup, the biennial professional match-play golf competition between teams from Europe and the United States, takes place at Gleneagles in September. The flights are on sale now at www. icelandair.co.uk and the extra Saturday departures will take place on the 13th and 20th of September, using Boeing 757-200 aircraft with seating for 183 passengers.

Helping Renfrewshire Grow & Prosper

Looking for Great Offices at Competitive Rents? Mirren Court is unique with three historic buildings with ample parking, well located just off M8, Jct 27 near Glasgow Airport. We have a variety of offices each with their own character which can be tailored to your needs. Mirren Court offers the perfect business location to grow your company. DP Group are very keen to help new and existing businesses in their attempts to expand business in Renfrewshire which is only minutes from Glasgow City Centre. All our buildings have been redeveloped with car parking to provide quality offices of all sizes and a good specification. The buildings have meeting space and receptions along with breakout areas which provide a good working environment. If you would like to have a look around please give us a call on 0141 843 4211.

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Business Matters Summer 2014

Personal Development Opportunity

RAMH (recovery across mental health) are looking to recruit a volunteer Board Trustee / Director. RAMH are a Charity which provides Mental Health support services to individuals in Renfrewshire, East Renfrewshire, South Ayrshire and West Dunbartonshire. The organisation helps around 4,000 people each year with issues which affect their mental health. This can be from initial information and advice through to support in an individuals home, in a crisis and in schools. The Charity employs 140 staff and has the support of 50 volunteers to help enable people to take control of their

own lives to support their personal recovery. As a Charity, the organisation benefits from a Board of Directors who have an eclectic range of skills and attributes, which empowers the organisation to innovate and develop, whilst offering a mature overview of Governance and responsibility. If you would like to find out more about RAMH and the mutually beneficial opportunities of getting involved, please contact the Chief Executive, Stephen McLellan on: 0141 847 8900 or at smcl@ramh.org RAMH’s website is www.ramh.org

Engage Renfrewshire Training Calendar April 2014 to March 2015 On Friday 16th May 2014, Engage Renfrewshire officially launched our membership training calendar for 2014 to 2015. Training for the sector and community has become an integral part of our effort to assist in the development of local third sector groups, associations, charities and their volunteers. We hope that by undertaking a range of training, local organisations will become more sustainable and be able provide better services to our communities. Significantly we aim to put them in a stronger position to procure where possible public sector contracts in the future. Each year we have sought to develop our calendar – a calendar that now provides courses on ‘1st Aid Training’, ‘Sports Coaching’, ‘Supporting People from Vulnerable Groups’ and ‘Introduction to Social Enterprise’. For 2013 -14 we were able to bring in some Renfrewshire Community Planning Partners to host some courses for us – this included courses on ‘Tendering & Procurement’, ‘Gift Aid’ and ‘Being a Responsible Director’.

For 2014 - 2015 we decided to take this one step further and consult directly with a number of our local partners on which style of courses they would like to see made available. These partners were chosen because of their wide membership, which has provided us with ideas from very specific communities of interest. So a big thank you to: • Renfrewshire Access Panel • West College Scotland • Environmental Training Team • Active Communities • Early Years Forum • Renfrewshire Community Planning Partnership Thematic Boards A couple of examples of the courses asked for and which will be on the training calendar are: • ‘Introduction to British Sign Language’ • ‘How to start a community garden’ So whatever your area of interest or delivery - to stay up to date with what

you need to be an effective community organisation or third sector service provider, contact us now. We promote the courses on our web-site, face-book, e-alerts and on our twitter feeds. For more information contact us on: I am a member of the Community and & Voluntary Action team (CAVA) within Engage Renfrewshire. I specialise in providing support and advice to community groups and voluntary organisations across Renfrewshire. Among the areas that I can help out with are: setting up a community group with a constitution and committee members; identifying and applying for funding and providing help with training and development. Stuart Miller, Engage Renfrewshire 0141 887 7707 smiller@engagerenfrewshire.com @stuartengage @EngageNews1

Helping Renfrewshire Grow & Prosper

Alex Whelan gifts thriving fitness centre to charity A SUCCESSFUL businessman is handing over his thriving fitness centre to a new charity in a unique move that will see two hospices share the profits. The transfer of the private business to a charitable trust is believed to be the first of its kind in Scotland and profits from the gym will now go to the ACCORD and St Vincent’s hospices, in Renfrewshire. Well known health and fitness expert Alex Whelan has decided to gift his Pro-Life Fitness Centre gym, in Paisley to the newly founded Renfrewshire Sports Charity (RSC) as he retires from running the operation he founded 24 years ago. In a historic move Alex, 58, has granted a licence for RSC to run the Pro Life gym and the new charitable trust is hoping to raise half a million pounds in the next five years. The charity’s trustees have also set up a fund to help young sportsmen and women achieve their goals. Alex said: “As a long term supporter of both ACCORD and St Vincent hospices, I know how much they appreciate the support of the local community and I am delighted to be able to help in this way. “I will no longer be involved in the daily operation of the centre, but everything else remains the same. “What it does mean though, is that existing Pro-Life members and anyone who joins from now on can feel proud that they are helping two such worthwhile charities and perhaps some sporting stars of the future. “Every pound profit will go to the new trust.” Helen Simpson, chief executive of ACCORD hospice in Paisley said: “We are extremely grateful to be considered for sponsorship by the newly former RSC. All monies we receive will be gratefully appreciated by patients and families dealing with a life-limiting illness.” Kate Lennon, chief executive at St Vincent’s Hospice in Johnstone added: “We feel very privileged to be in this position and for the two hospices to be involved in this new and exciting venture. As well as helping raise cash for us, RSC will also be able to support up and coming young sports stars which is wonderful.” The RSC group was recently granted official charitable trust status by the Office of the Scottish Charity Regulator. Respected businessman Norman Walker, who will chair the RSC charity

said: “We are very grateful to Alex for this magnificent gift to the local community. It is a trailblazer and quite unique. I do not know of any other businessman who has handed a successful operation over to be run as a charity.” Mr Walker, who is chairman of ACCORD and also of the board at Paisley’s Kibble Education and Care Centre, added: “By considering staying with Pro-Life or indeed taking out a new membership people will be helping both hospices in their work to provide such special care for the people of Renfrewshire.” Pro-Life’s Gayle Brannigan has been appointed chief executive of RSC and all the gym staff will transfer to the new charity. Gayle said: “I’m very proud of Alex and feel honoured that he has placed his trust

in RSC to continue his legacy. “His generosity will allow us to do many good things for the hospices and for the people of Renfrewshire who hold both close to their hearts. There are very few people locally who haven’t had someone they know, love or care about helped by ACCORD or St Vincent’s. “The core elements which have taken Pro-Life go where it is today will remain the same. For the past three years Alex has been providing a personal service to members looking for new work out programmes and nutritional advice arriving here at 4.30am if he was needed and he never charged a penny. “I am pleased to say that with the blessing of the charity, Alex will still be around to offer this free expert advice to members.”

Business Matters Summer 2014

WHISKY WORKERS MARK PERNOD RICARD’S INTERNATIONAL DAY OF AWARENESS ON RESPONSIBLE DRINKING Employees of Scotch whisky and gin producer Chivas Brothers at Paisley celebrated parent company Pernod Ricard’s international day of awareness on responsible drinking by testing their knowledge of ‘The Code’. The company staged a live game show ‘The Code’ to increase awareness of Pernod Ricard’s Code for Commercial Communications - the group’s guidelines for advertising and promotion of its brands. Employees looked at examples from the world of advertising and had to answer which were compliant with the code and which were not. The annual Responsib’ALL Day has been running since 2011. Each year companies in the Pernod Ricard group – employing a total of 19,000 people worldwide – mark the occasion with local employee events. Last year Chivas Brothers chose the theme ‘Don’t Drink and Drive’, and the year before it covered ‘Alcohol and Youth’. Laurent Lacassagne, Chairman and CEO of Chivas Brothers, said: “Responsib’ALL Day is now in its fourth year, but the

Pernod Ricard group has been promoting responsible consumption for more than 30 years. It was great to see our employees throughout the business really engage with the subject matter, and test their knowledge of ‘The Code’.” Pierre Pringuet, Vice-Chairman of the Board of Directors and Chief Executive

Officer of Pernod Ricard, added: “Responsible drinking has always been at the heart of our policy of social responsibility and we remain highly committed, as shown once again by the mobilisation of our 19,000 employees throughout the world on the occasion of this fourth Responsib’ALL Day.”

EMPLOYEES ADD TO GRAND TOTAL FOR CHILDREN’S CHARITY Employees from Chivas Brothers’ Kilmalid and Paisley bottling plants have raised more than £2,600 for Children’s Hospice Association Scotland (CHAS) with their latest charity events. The cash was raised in two stages. Everyone who attended the company’s festive parties at the end of 2013 was asked to donate £5, and additional funds were then generated by a grand raffle, in which any seasonal gifts sent to the company by its suppliers were given away in a prize draw. CHAS is a cause close to the hearts of Chivas Brothers employees – who have donated more than £133,000 since 1996. This includes donations from work events, individual fundraising and the company’s doubling up scheme – which matches amounts raised by employees by up to £500 per person per year. Manufacturing Director Alister McIntosh said: “The work that CHAS does for seriously ill children and their families is just phenomenal, and we are proud to support them in any way we can. Everyone gave generously again this year.

CHAS fundraiser Scott Maxwell is presented with a cheque for £2,615 by Chivas Brothers Manufacturing and Finance employees.

Our employees have long been supporters of CHAS.” CHAS is the only charity in Scotland that provides vital hospice services for children and young people with life-shortening conditions. It runs Robin House in Balloch – a home-from-home where families can relax, recharge their batteries and make the most of the short time they have together. CHAS Fundraiser Scott Maxwell said:

“The support across the Chivas Brothers’ sites has been incredible over the years and everyone should be extremely proud of themselves for their fantastic efforts in raising £133,000 to date – what a great achievement. CHAS need to raise £25,000 every day to keep our vital services running, and it just wouldn’t be possible if it wasn’t for the support like this from everyone at Chivas Brothers – thank you!”

Helping Renfrewshire Grow & Prosper

Phoenix Mitsubishi marks the launch of Mitsubishi’s gamechanging Outlander PHEV On 6th June 2014, Phoenix Mitsubishi gave their customers a sneak preview of a game changing new model, the Outlander PHEV, 24 hours before its official launch weekend. They couldn’t help it but show it off early. When you’ve seen the future of motoring, you want it to start right away. The Outlander PHEV meets the high levels of criteria needed to qualify for the Government’s Plug-in Car Grant for ultralow emission vehicles, and prices range from £28,249 to £34,999 (post-grant). It benefits from £0 Vehicle Excise Duty – which means no road tax has to be paid

– and it’s congestion charge-free too. In addition, the Benefit in Kind (BIK) for company car drivers is just 5%, which could be a virtual pay rise of thousands of pounds per year. Being a Mitsubishi, the comfort and safety of the car’s occupants is assured, with a fivestar Euro-NCAP rating ensuring peace of mind for drivers and passengers alike. Dom D’Agostino, Dealer Principal at Phoenix Mitsubishi Paisley, said: ‘We’re all really excited to see the Outlander PHEV arrive in the showroom. The PHEV is the first SUV plug-in hybrid in the UK market that

boasts 4WD capability with an EV range of 32.5 miles and emissions as low as 44 g/km. As Mitsubishi say, it’s quite simply a game-changer.’ Phoenix believe the Mitsubishi Outlander PHEV will appeal to a wide cross-section of private individuals and business users, with its exciting combination of innovation, style and technology. It truly is a car without compromise. For more information or to book a test drive please call: Mitsubishi Paisley: 0844 324 2966 Mitsubishi Stirling: 0844 324 2967

Business Matters Summer 2014

Future looks bright for Solas LED Solas LED lighting continues to have a significant impact in the local area, reducing the cash, carbon, maintenance and energy costs of local businesses. Sean Skelly, who has just joined the company has now been nominated for the Invest in Renfrewshire’s top intern award. “I’m absolutely delighted to have been shortlisted, it’s been great working at the company and I feel I’ve grown well into the business. I’ve been lucky enough to not only have the support of everyone in the office but also the staff at UWS, Business gateway, Invest in Renfrewshire

and of course the Renfrewshire Chamber of commerce. It’s fantastic that there is such a strong network of assistance available to both graduates and businesses”. Speaking about the chambers Business to Business event at the lagoon in May, Sean said: “It was very good, it allowed us to demonstrate our products to local businesses and also has generated some good leads. It also gave us an opportunity to raise awareness about how much electricity, money and time is being wasted by companies on older lighting technology. People are really

beginning to embrace LED technology, partly due to the financing options available through Resource efficient Scotland, including 0% interest loans which means there is no initial cost to installing the LED’s and the lights are paid for through energy savings”. Solas LED are offering all companies in the local area free lighting surveys, simply call 0141 237 5391 to arrange.

Developing Success

It’s all go at Muir Slicer. After being one of only 70 organisations in Scotland to achieve IiP Gold Accreditation, having one of their Modern Apprenticeship candidates winning runner up for the Scottish Training Federation Achiever of the Year award and being finalists in the Glasgow Chamber of Commerce Business Awards last year, they’ve still not stopped. So far this year they have been invited to become Champions for Investors in People, increased business by 60%, launched their new website, had a visit to their offices from their local MSP, George Adam. They are also in

the process of developing distance and e-learning platforms and have already run Scotland’s only Professional Consulting Skills qualification. As well as delivering Modern Apprenticeships throughout Scotland across a wide variety of skill areas and having an achievement rate for their Modern Apprentices of over 90%, Muir Slicer have also been busy developing their Consultancy and Training offering to their clients. For example, as well as being City and Guilds, OCR, SQA and IOSH accredited training providers they are now also accredited with NEBOSH, CMI, ILM

and Highfield allowing them to deliver strategic level courses and qualifications like the Essential Consulting Skills Course as well as mandatory training like licensing qualifications and courses and qualifications for new managers to help them develop their skills in their new roles. Muir Slicer Director, Liz Muir, said “I am so proud of all of the Muir Slicer team, we have achieved so much in the last couple of years and are still nowhere near stopping. We are a real family business and take great pride in all that we do. We are all really excited to see what the rest of the year brings.

Helping Renfrewshire Grow & Prosper

“The right development, for the right reason.”

• Qualifications & Modern Apprenticeships • Courses • Consulting Qualifications & Mentoring Muir Slicer are an IiP Gold accredited company that specialise in developing businesses and people. We offer courses and qualifications that develop and reinforce skills, knowledge, confidence and awareness. Whether you are looking for an avenue of development to meet a specific business objective, or a Modern Apprenticeship or VQ to assist in developing a career, Muir Slicer are here to give you the highest quality of service – the quality you deserve.

www.muirslicer.com • 0141 889 1234

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Business Mentoring Scotland Enhance your leadership skills with objective, impartial support and encouragement from an experienced business person. Choose Business Mentoring Scotland today on 0845 609 6622, and start benefitting from the support and advice that it offers.