Bolton College's Student Handbook 2022 - 2023 by Bolton College

BOLTON COLLEGEBOLTON COLLEGE Part of the University of Bolton Group STUDENT2022-2023HANDBOOK

p3 Principal's Welcome p4 - 5 A Safe Learning Envrionment p6 College Calendar p7 Primary Religious Festivals p8 College Mission - Our Values - Useful Telephone Numbers p9-15 Important Information We Collect About You - What is a Unique Learner Number? - Personal Learning Record - Sharing Information p16 - 18 Help with Learning - English & Maths - Employability Skills - Tutorials - ProPortal p19 - 25 Supporting your Progress - Work Experience - Learner Support - Library & Learning Resource Centres (LRCs) - Moodle (My Courses) - LRC College Induction p26- 27 Learning in the Community p27- 28 College Charter p29 - 46 What We Will Provide For You - Careers Information, Advice & -------GuidanceApprenticeshipsHelpwithFinanceFreeCollegeMealsBursariesCaretoLearn(C2L)HelpwithFinance(19+)TravelSupport - Childcare Support - Additional Learning Support - Council Tax Exemption - Evidence of Enrolment & -------------AttendanceNUSTOTUMChildcareFood&RefreshmentsTheAtom–CollegeShopCashMachineIDCardsLost&FoundLiftsChangePersonalDetailsTravelStudentPrintingSustainabilityEnforcement Days p47 - 54 Help With Your Wellbeing - Enrichment - Student Volunteer Group - Learner Voice - Student Wellbeing Champions - Wellbeing – Contacts - Counselling - Care Leaves & Care Experienced ----StudentsLGBTQStudentsMulti-FaithChaplaincyQuietRoomSalonServices p55 College Partners p57 – 59 Safeguarding p60 – 61 Stay Safe at College p62 – 63 What We Expect of You - Positive Behaviour Policy p64 - 78 Key Policies & Procedures p79 - 81 Making Complaints & Comments p83 Centre DetailsContentswww.boltoncollege.ac.uk2

Bill PrincipalWebster,ofBolton College 3

Principal's Welcome

Congratulations on choosing to study with us at Bolton College - you have made a great Throughoutchoice!your time here, you can expect plenty of tutor support, new opportunities and a great future once you have qualified; we are ambitious for you at Bolton College and former Students continue to make their mark on the world, whether that’s progressing to university or taking that first step towards an exciting and rewarding career - in fact, in our last Ofsted inspection, inspectors highlighted this very point, noting that our student develop good employability and personal skills and that a high proportion progress to Apprenticeships, employment or Higher WhenEducation.youjoin us, we will support you to achieve the best you can and make good progress by setting challenging targets and increasing your critical thinking skills. We strive for excellence in attendance, punctuality, behaviour and meeting course deadlines; regardless of your age or whether you are on a full-time or part-time course, you can rely on us to help you aim high. It’s important that you make the most of your time here and embrace all opportunities. Outside of the classroom, our enrichment and wellbeing activities will allow you to try something different, adding a whole new dimension to your study. At Bolton College we are committed to ensuring that there is a safe and supportive environment for all; we want everyone to feel comfortable and secure enough to be themselves and do not tolerate harassment, bullying, victimisation or bullying. Ofsted said we ‘promote equality and diversity passionately and exceptionally Thiswell.'Student Handbook is essential reading as it provides important information on College services, policies and guidelines. It sets out what we expect from you and what you can expect from us, so please familiarise yourself with it and ask your Learning Development Mentor (LDM) or tutor if you have any questions. We wish you a very successful year ahead and if you do spot me in College, be sure to come and say hello!

Thestudentssafetyandwellbeing of our students is the College’s number one priority. As we move away from the coronavirus pandemic and return to normal, we are doing everything we can to ensure that when you are in College you are safe. As part of this we will continue to ensure that we follow the guidance and we need you to do the same. For those of you joining us in September, or returning for another year, we hope that you feel safe and that you are looking forward to coming to College.

A safe learning environment for our

A safe learning environment for our students... From September, even though restrictions are lifted, we will still have in place the following Covid secure measures for staff, our students and those visiting the College: • Increased cleaning regime. • Increased security staff presence. • Hand sanitiser stations. • Posters / signage highlighting safety measures. • Encourage Social distancing – where you can take steps to minimise unnecessary contacts and keep your distance. Where you can’t keep your distance you are advised to wear a face covering. • College risk assessment and department risk assessments in place and kept under review. • PPE – as per your departmental Risk Assessments. • Additional PPE for first aiders. • Signage in toilets. • Signage in smoking shelters. • Wipes & sanitiser in offices, staffrooms and classrooms/workshops 5

Here are our official term dates: Autumn Term Monday 5th September to Friday 21st December 2022 (14 weeks) Half Term Monday 24th October to Friday 28th October 2022 (1 week) Spring Term Thursday 5th January to Friday 31st March 2022 (12 weeks) Half Term Monday 20th February to Friday 24th February 2023 (1 week) Summer Term Monday 17th April to Friday 30th June 2023 (10 weeks) Half Term Monday 29th May to Friday 2nd June 2023 (1 week) Bank Holidays Monday 1st May 2023 and Monday 29th May 2023 College Calendar The College has scheduled Staff Development Days on Thursday 13th October 2022 and Thursday 2nd February 2023. Usually the College will be closed to students on these days - please check with your teacher. 6

Primary Religious Festivals 2022 - 2023 July 2022 1st July - Ratha Yatra - Hindu 7th July to 12th July - Hajj / Pilgrimage To Makkah – Muslim 8th July - Yaum-Arafah / The Day Of Arafat – Muslim 9th/10th July - Eid-Ul-Adha / The Festival Of Sacrifice – Muslim 13th July - ASALHA PUJA – Buddhist 22nd July - Islamic New Year 1444 / Al-Hijra / Ra's Ul 'Am – Muslim August 2022 7th August - Tisha B'av - Jewish 7th/8th August - Ashura – Muslim 11th/12th August - Raksha Bandhan – Hindu 18th/19th August - Janmashtami / Krishna Jayanti - Hindu September 2022 26th/27th September - Rosh Hashannah - Jewish October 2022 4th October: Dassehra - Hindu 5th October: Yom Kippur – Jewish 10th -16th October: Sukkot - Jewish 24th October: Diwali - Hindu / Sikh November 2022 8th November: Birthday Of Guru Nanak – Sikh 13th November: Remembrance Sunday – National 13th November - 21st November: Inter Faith Week December 2022 19th December - 26 December: Hanukah - Jewish 25th December: Christmas Day Christian 31st December: Bodhi Day Buddhist January 2023 6th January: Epiphany – Christian 10th January: Boddhi Day - Buddhism February 2023 21st February: Shrove Tuesday Christian 22nd February: Ash Wednesday Christian March 2023 6th March: Magha Puja Day Buddhism 7th March: Purim – Jewish 7th/8th March: Holi – Hinduism 23rd March – 20 April: Ramadan Muslim April 2023 6th-13th April: Passover – Jewish 7th April – Good Friday: Christian 9th April: Easter Sunday – Christian 14th April: Vaisakhi – Sikh 21st/22nd April: Eid Al-Fitr - Muslim May 2023 26th May: Pentecost – Christian 26th/27th May: Shavuot - Jewish June 2023 28th/29th June: Eid Al Adha - Muslim July 2023 27th/28th July: Ashura - Muslim 7

College Mission Bolton College will enable individuals, businesses and communities within Bolton and the region to realise their potential through Education and Training that is inclusive, inspiring, innovative and responsive to their Ourneeds.key values are: • Excellence in all we do • Ensuring that learning and the students are at the heart of everything we do • Equality of opportunity and celebration of diversity • Honesty and Integrity • Serving our community and Sustainability & Corporate responsibility Useful Telephone Contact Numbers Within College Absence Helpline: 01204 482 999 (All student absences need to be reported to this helpline between 8am-4pm each weekday). Student Services Centre: 01204 482 182 Customer Support Team: 01204 482 000 8

How we use your personal information

Important Information

We Collect About You

Boltonpurposes.Collegemay share personal information with other organisations as part of our legal obligations, statutory duties or where there is legitimate interest, such as awarding bodies for examinations. We will never sell your information to any other organisation. We will keep your personal data for as long as is necessary for the purpose for which we are processing it, unless we have a legitimate reason for keeping it, for example, any legal requirement to keep the data for a set time period.

We understand that some people worry about giving information in case it should fall into the wrong hands. There are very strict laws to make sure that we protect these details and deal with them responsibly. The information below provides a summary of how Bolton College collects, uses and protects personal data that we hold. Personal data means information that can identify you as an individual. This may include your name, contact details, medical or support requirements and financial information and other details supplied to us. Collecting this data helps us provide you with a service which meets your needs and enables us to meet our statutory duties. Data protection law requires all organisations that hold or process personal information to do so in a secure and respectful way. We comply with our obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure; and by ensuring that appropriate organisational and technical measures are in place to protect personal data. We aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal

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Important Information We Collect About www.boltoncollege.ac.ukYou...10

•include:Theright to know what personal information is held about you and to have access to a copy of your personal information.

• The right to ask us to correct any errors in your personal information.

For more information please refer to the full Privacy Notice for Students on the College website.

• The right to restrict the use that we are making of your personal information (restrictions do apply).

• The right to have your information deleted (restrictions do apply).

Forconnection.moreinformation please refer to our Privacy Notice for Students. This has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and is available on our College website. As well as providing more information on how we use your personal information, it provides more information on your rights, which

Beyond that we may retain some information anonymised to ensure you cannot be identified in order to inform trends and profiles. Where we do not need to continue to process your personal data, it will be securely Wedestroyed.keepan eye on how you use the College’s equipment and computers and what websites you go on when browsing the internet at College. This is because we have legal obligations to protect you, and a legitimate interest in making sure you are using our computer equipment correctly and are not looking at any inappropriate content. If you want to browse the internet privately, you will need to use your own devices which are not linked to the College’s network or internet

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Important Information We Collect About You... Unique Learner NumberWhat is a ULN? A ULN is a unique 10-digit number. The majority of students aged 14+ have one. It is designed to help you when you register or enrol on a course. It helps you to prove all of your learning and achievements from secondary school onwards by allowing educational institutions access to your Personal Learning Record (PLR). The ULN is the educational equivalent of your National Insurance number. Where will you find your own ULN? Your ULN may already be printed on your exam results slip or certificate from your awarding body. It is a 10-digit number and not to be confused with any Candidate, Exam or Centre Number that your awarding body may have provided you with separately. If you have not received a ULN already, one will be created for you following your Keepenrolment.yourULNin a safe place. Just like your National Insurance number, you may need to use your ULN for the rest of your life. It makes life easier for you by reducing the need to use paper. 12

Important Information We

Personal Learning Record (PLR) A PLR is an online record which includes all of your learning achievements, such as GCSEs, A/S Levels, NVQs, BTEC awards, qualifications and work-based learning. The College may access your PLR to verify any qualifications that you have gained to date. This can be useful if you have recently left school and lost your certificates. In the future your employers might ask for your permission to view your PLR in order to quickly verify your learning achievements. A direct benefit of using your PLR is that your own job and training course applications are quicker to process without having to provide paper-based copies of your certificates and workbased and vocational training – such as GCSEs, A/S Levels, NVQs, BTEC awards, qualifications and work-based learning.

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Changing your contact information Obviously we want to make sure that the information we do hold about you is accurate and up to date, so if you do move house or you change any of your personal details, such as your name, address or telephone number etc. then notify us of the change through the Learner Hub or visit one of our enrolment centres or main offices to update us. We may need to notify you by text if your class changes or should a situation arise where the College is unexpectedly closed on a particular day, therefore you need to ensure you keep your phone number updated. We would also like to know if your employment status changes during your course. Please note that it is only your employment status when you start your course which is used to work out if you have fees to pay so there will be no impact. Changing your contact options Your enrolment form/learning agreement will include a section on contacting you for courses or learning opportunities, for surveys and research. If you change your mind about being contacted about Collect About

www.boltoncollege.ac.uk courses or learning opportunities, for surveys and research, by post, by phone or by email, please email (from your College email account) ldteam@boltoncc.ac.uk with the subject line – CONTACT OPTIONS, ensuring that the email contains your Learner Number (found on your ID card), and your full name and what you would like to change. A confirmation email will be sent back to you. Sharing your information Details relating to attendance, progress, conduct etc. will be shared with parents/carers of all students aged under 19 at the start of their programme for the whole duration of their programme. When you have turned 18, if you decide you do not wish the College to contact your parents, then you can request this via the Enrolment Centre. These details will also be shared with the sponsor of any student, of all ages, including where the employer has paid for the student to undertake a course or the student is on an Apprenticeship programme. Our privacy notice provides more details of how we process and use your data as well as how we may share this with other organisations. 14

English and Maths You are now on a journey to achieving your English and maths! Why do I need maths and English? English and maths are essential for your progression onto higher level courses and/or employment. Almost all university courses and jobs now expect good levels of English and maths, with a lot requiring a GCSE grade 4 or above in both subjects. What do I need to bring to my English and maths lessons? For maths each student must bring: • A pen. • A pencil. • A pencil sharpener. • An eraser. • A 30cm ruler. • A protractor • A scientific calculator (for GCSE) • For English each student must bring: • A pen. • A highlighter. What does English and maths look like at Bolton College? If you haven’t yet achieved your English and/or maths at a grade 4, we’re here to help! Attendance = Success! Ensure you attend every lesson to achieve the best possible grade! Sessions will include a variety of activities designed to enable you to develop your skills and make progress. You will also be expected to access online resources as part of the course to further enhance your independent study skills and practise the skills you have learnt in class. Help With Learning 16 www.boltoncollege.ac.uk

TheSkills.Journey to Employment Award is given to students at the end of their time with the College. This is a portfolio of evidence which demonstrates how well you have developed your employability skills. It can be achieved at bronze, silver and gold levels and is highly valued by employers and students. As part of the journey to your next step, we have some standards in place for you to follow in the classroom and the workplace to ensure you get there. During your time at College, if you are studying on a full-time course, you will have weekly one-hour timetabled

Our staff team and employers will work with you to ensure you have some of the attributes that future employers are looking for: working on your own and in a team; meeting deadlines; using your initiative to see what needs to be done to help a job move forward quickly and efficiently; thinking about solutions to problems; and developing excellent interpersonal and communication skills. We call this set of skills and qualities Employability

timekeeping, attendance, being reliable and dependable – all qualities needed for being a good employee and a good university student. Throughout your course you will be learning skills for, and gaining experiences of, the industry you may want to work in.

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All tutors will be happy to discuss any needs you may have so please make them aware so that we can help. What if I have already achieved a grade 4 in my maths and/or English? English and maths is a key part of academic study and you will continue to develop these skills within your curriculum area. If you do already have a grade 4 in GCSE English Literature but lower in GCSE English Language look carefully at university course requirements if you intend to study further; some will ask for a grade 4 in English Language. Please contact englishandmaths@boltoncc.ac.uk if you have any queries. Employability Skills Throughout your time at College we will be helping you to prepare for your next steps. All staff who teach you, your tutors, LDMs, Careers Coaches and our College Careers Team will be assisting you with developing the right skills, qualities and values you will need, whether you decide to progress to education at a higher level or decide to venture out into the world of work and Apprenticeships. Staff will talk to you about

A range of support is available to students at Bolton College. This includes extra lessons for targeted help with skills gaps and in class support, as well as modified materials if required.

What if I need support?

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tutorials with your Learning and Development Mentor (LDM). Your LDM is there to support and guide you along your journey through College. You will attend Employability classes in your curriculum area which are a mandatory part of your Study Programme. Personal Development offer is aimed to support you to develop your knowledge and skills beyond your main subject. We want you to: Make excellent progress. Set and meet challenging targets. Develop an understanding of equality, diversity and inclusion. Be enterprising, creative and confident. Solve problems and be resourceful. Know how to take care of yourself. Make positive choices about your health and wellbeing. Contribute to the community. Steadily develop personal attributes that will enhance your employability tutorial system is there to help you achieve this. ProPortal ProPortal is your personalised learning environment. It is the centre of your learning and the place where you, your subject tutors and your LDM will monitor and manage your journey through College and towards success. It also gives you access to your personal targets, subject reviews and important dates such as assignment deadlines. It allows you to carefully track and review you progress throughout the academic year. You will also have an opportunity to set your own personal targets for learning. Tutorials for Full-Time Students Each week you will meet with your LDM. The meeting will be with the course group and you will discuss a topic concerned with your course or of interest in the media. These weekly meetings will be related to the tutorial key themes of Personal & Social Development; Citizenship; Progression; and Equality & Diversity. Each term you will have one-to-one time with your LDM. It is your chance to discuss and record your progress on the course, celebrate your success and target areas where you can improve.

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Tutorials for Part-Time Students If you are studying on a part-time course, your course tutor will also be your personal tutor. Work experience All students across the College from ages 16-18 years will undertake either a 30-hour external work experience placement, an Industry Placement or complete a Youth Social Action Project. The College values developing your formal education and employability skills. By undertaking placements, you will have the opportunity to develop and enhance these skills, regarded as essential by the majority of employers. Youth social action projects – Level 1 students. Level 1 students will complete work experience within a youth social action project. In a work experience context, social action can take the form of you honing your work-related skills and behaviours to have a positive impact on your community. Supporting your progress Week No. Activity By WhomTasks Week 1 (105.09.22weekwindow) StartInitialInductionAssessmentofIndividualLearning Plan (ILP) Start of Teaching, Learning and Assessment Induction programme complete and tracked on Markbook Teachers / LDMs Personal Tutors LDMs Week 2 (112.09.22weekwindow) Set SMART targets based upon Initial Assessment SMART Target Setting (IA)2022/23ProgresLearnerSupporting–JourneyLearnerThe Week 4 – Week 5 26.09.22 - 07.10.22 (2 week window) Right Choice Review Complete various Initial Assessments: • English • Maths • Digital • Vocational • Wellbeing • Soft CompleteSkillsIndividual Learning Plan (ILP) on ProMonitor reflecting starting point: • Prior experience • Reason for choice • Qualifications on entry • Plans for work experience • Career aspirations Personal Tutors LDMsVocational Teachers Personal Tutors Set SMART targets based upon Initial Assessment Week 2 – Week 3 12.09.22 - 23.09.22 (2 week window) Are learners on the right course? 19www.boltoncollege.ac.uk

T Level industry placements Level 3 students undertaking a T Level course will complete a 315-hour Industry Placement with an external employer. The placement will be linked to your course and you will have to complete set aims and objectives. You will be assessed throughout your placement by College staff and feedback will be given by your employer. Transition industry placements For those students preparing to progress onto a T Level, there is a 90hour work placement to be completed with an external employer aligned to the T Level pathway of your choice. Industry Placements give students an opportunity to develop their practical and technical skills in a role directly relevant to their vocational course.

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If you have a great idea for a youth social action project, discuss it with your LDM or tutor. Your tutor will lead the project and you may be working with an external employer/ organisation.

External work placement – Level 2 students and some Level 3 learners not on a T Level Level 2 students will do an external work placement with an employer. The work placement will link to your chosen curriculum area and you have to complete 30 hours of real-life work experience within the year. You will be supported throughout your placement by your designated Careers Coach. Your Careers Coach will help you to identify placements related to your course and support you in completion of an online app that helps you log your hours and experiences.

Learner Support – Supporting Successful Students We want you to get the most out of your course and have the best chance of being successful. We aim to give you any support we can with your College work. All students are able to benefit from learner support during their time at College. We offer: • Advice on the best way to get help or to help yourself. • Special assessment of your needs. • Structured support plans tailored towards your individual needs. • Technical equipment support. • Communicator support. • Mentor support for your social, emotional and mental health and wellbeing, or any personal support you may require. • Help with English as a second language. • Dyslexia support. • Introduction to and tuition on accessible software that will read resources to you and much more. • Help with English and maths in class; in our drop-in centre, The Hub@1.35C; or remotely online. • Support with exam access arrangements, such as extra time or a reader and advice on how to use them. • Support for individual or group work. • Help with planning and organising your work and study skills from our drop in centre, the Hub@1.35C. If you have an Education, Health & Care Plan (EHCP) please let us know by dropping into AG.18, emailing ac.ukstudentsupportadmins@boltoncc. or ringing support admin on 01204 482 669 or Amelia Ikin on 01204 482 668. Many students need some extra help at some point in their studies. We will try to identify this, but it is helpful if you talk regularly to your individual tutor. In addition you can: • Indicate your support needs on the college application form. • Ask when you receive guidance, at interview or enrolment. • Ask at the Student Services Centre or reception at other centres. • Ask your tutor to contact Learner Support at any point in your course. • Call in to room AG.18 at the Deane Road Campus to have an informal discussion with experienced staff or ring 01204 482 669 to be directed to the right person to talk to. • The Learner Support team is based in room AG.18 at Deane Road Campus. Contact the Learner Support administration team on 01204 482 669/670. 21www.boltoncollege.ac.uk

Library and Learning Resource Centres (LRCs) What you might think of as the library is also called the LRC at Bolton College. We call it the LRC because we provide you with much more than just traditional paper-based books. The LRC team is here to support you, whatever your course and wherever you are based. We give you access to all different types of learning resources specific to your course, teamed with friendly, experienced and helpful staff to help you with your learning. Our learning resource provision includes: • Online eBooks that you can read anywhere. • Paper-based books that you can borrow and take home. • A virtual online library which you can access from home using your college login and your user name and password. • Free access to educational websites recommended for your course by your tutor. • Helpful study-skills tutorials and one-to-one assistance in any LRC. • Specialist magazines for your subject area. • eLearning resources for your subject through the Blended Learning PleaseConsortium.bringyour ID card with you whenever you visit the LRCs; you will need it to borrow a book, to print, or to log on to a computer. Remember that opening times vary betweeb each LRC, so make sure that you check the advertised times. These can be found on your student homepage under ‘Library’, and on every LRC door. LRC on social media Talk to us on social media! Get updates on our services, ask for help, get involved with local events and find interesting topics for discussion. The LRC’s content sharing platforms

The LRC creates instructional videos to help students learn how to get the best out of the physical and online learning resources offered by the College. Don't forget to click Subscribe to keep up to date with our channel ly_6LVagcom/channel/UCok6RZYKgKaeFd-www.youtube.

• Wide range of wellbeing, graphic novels and fiction books.

• Large collection of books and magazines.

• Beauty Therapy & Nails; Media Makeup; Hairdressing & Barbering.

• Health Professions; Social Care; Midwifery; Complementary Therapies; Counselling.

Subjects:

• Catering & Hospitality.

• Drop-in access to PC and Apple iMac computers.

• Sports; Public Services; Psychology; Sociology; Criminology.

• Wide collection of subject books and magazines.

• Study tables for independent work.

• Self-issue machine for checking out, renewing and returning your books.

• Culture & History; Driving Theory. Deane Road Campus – A Block –Second Floor LRC – A2.29

If you like to read and relax then visit our regular blog at www.boltoncc.ac.uk/library - It features all the latest news and views to enrich your learning and broaden your horizons. Here you will also find access to a ‘Personal Development Zone’ which aims to help nurture your self-improvement and growth within areas relating to your mental, social, spiritual, emotional, physical, financial, and study needs. We also publish our own magazine called the ‘Librezine’ which is available as both a digital and print based resource. Our back catalogue can be found here: www.bit.ly/librezine Asking for Help & Support Whether you are a beginner or a confident IT user, the LRC team will be able to help or point you in the right direction. We can support you with everything from accessing your student homepage, printing and saving your work, through to researching for and referencing your assignments. Where can I study? The LRCs at the Deane Road Campus are designed with you and your study needs in mind. They provide safe and comfortable areas for you to study in. If you feel that your study needs are not being met at any point, please talk to a member of staff. All students are welcome to use any or all of these spaces. Read on to find out which LRC has books relating to your course subject: Deane Road Campus – A Block – First Floor LRC – A1.46 • Drop-in access to laptops, PCs and iMacs. • Self-issue machine for checking out, renewing and returning your books.

• Science and Maths.

• Early Years; Healthcare Play; Teaching & Education.

• Headphones for use in the LRC and laptop chargers.

• Guillotine and laminator (bring your own pockets). • Headphones for use in the LRC and laptop chargers. • Study tables for independent work. Subjects: • Accounting & Book Keeping. • Visual & Performing Arts (Theatre, Monologues, Screenplays, Animation, Artists & Techniques, Fashion, Graphic Design, Textiles). • Business, Administration & Management; Computing & IT; Marketing. • ESOL; Easy/Quick Reads; Life in the UK. • English; Languages; IELTS; Sign Language. Deane Road Campus – B Block – Arts & Construction LRC – B1.28 • Drop-in access to computers. • Range of subject-specific books. • Self-issue machine for checking out, renewing and returning your books. • Printer/scanner. • Headphones and laptop chargers. Subjects: • Brickwork; Carpentry & Joinery; Plastering. • Engineering; Construction & Building Services. • Electrical Installation. • Painting & Decorating. • Plumbing & Heating. • Roofing & Tiling. • Mechanics. Borrowing and renewing books • All books can be borrowed using our self-issue machines located in each LRC. Just ask a member of staff for help with finding or checking out books. • You can borrow up to six books at a time, 10 if you are a HE student, for three weeks before having to renew. • You can renew your book(s) via several methods: online or through the library catalogue; on a self-issue machine; via email library@boltoncc.ac.uk; via phone 01204 482 176; or at the desk in any LRC. • There is no need to worry about late fines if you go overdue - we will not charge you but just ask that you renew your books on time, so we do not send you a reminder. If you do not bring your books back within 35 days of their due date you will be invoiced for their full cost. The same applies to damaged and lost books. Reservations If you would like to reserve a book that is out on loan to someone else, you can do this online through the library catalogue or at the desk in any LRC. REMEMBER: Other students may be waiting for your book to be returned, so please only keep books for as long as you need them. Student home page and library access The student home page is the first 24 www.boltoncollege.ac.uk

LRC College induction Your tutor may arrange an LRC induction at the beginning of your course. This induction will be a friendly interactive experience which will either be available for you to access in College, or online. The induction will show you the essential things you need to know to get started on your learning journey. It will include how to log on, use your College email, and activate your Moodle course - plus where and how you can access the LRC digital library for all our eBooks, eJournals and other online resources. Our inductions will also show you how to access college-wide facilities such as using the printer, laptop cabinets and self-issue machines. If anything is not covered in your LRC induction, you have not had one, or if you need a refresher, then please ask a member of the LRC team who will be more than happy to help.

page you will see when you log on to www.boltoncc.ac.uk

It is your personal learning environment - a source of information tailored to you and a gateway to online digital study tools within College. In the left hand menu you will see a tab called ‘Library’. Here you can access all the LRC resources; search the digital library catalogue for a book; renew your books; read and download eBooks; access our social media and content sharing platforms; or find general information such as contact details and opening times. Moodle (My Courses) Moodle contains an online version of your course and other College services. It can be accessed by clicking the ‘Moodle’ button in the left-hand-side column of your student homepage. The LRC team works with your tutor to support your Moodle course with resources such as links to websites; and videos and eBooks specific to your subject. Make time to explore and familiarise yourself with the student homepage and Moodle area as this is the backbone to your learning experience at College. Any member of the LRC team can help with queries relating to both of these online areas.

4 English & Maths: English and maths skills are essential for succeeding in employment or further study. Our FREE programmes will help you to brush up on these vital skills.

Our Adult & Community Learning programmes fall into five categories:

We deliver courses across four centres in the Bolton area: New Bury (Farnworth), Farnworth Library, Brownlow Fold (Halliwell) and Deane & Derby (Deane). We also run courses from a range of smaller community venues across Bolton.

As an adult it can be daunting taking a step back into education so, at Bolton College, we have a network of community learning centres across the borough to help you step back into learning. Our friendly community team will ensure you have a positive learning Whetherjourney. you’re a new student or a returning student, our accessible programmes will boost your confidence, help you to develop skills for employment, and support you to get a qualification.Each centre has its own reception, enrolment centre, café and onsite parking. Ask at a centre reception for anything you need help with and staff will do their best to assist. We also have a Job Coach and Wellbeing Mentor who work in the community. Suzanne, our Job Coach, can be contacted on 01204 482 387 or emailed at suzanne.delaney@boltoncc. ac.uk - Suzanne helps many of our students with job applications and job Carlinterviews.andAlex, our Wellbeing Mentors, can be contacted on 01204 482 667 or emailed at carl.ridyard@boltoncc. ac.uk or alex.doughty@boltoncc.ac.uk if you want advice or support with any issues that are bothering you.

3 Computer & Digital Skills: Everyday life is increasingly reliant on computers and digital media. If you feel like you’re behind the times, our computer, IT and digital programmes will bring you into the modern age, improving your IT skills at home and at work.

1 Skills for Work & Further Learning: Programmes to help you gain employment, get ahead at work or move on to further learning. You’ll be spoilt for choice, with everything from sign language to office skills.

Learning in the Community 26

2 Positive Steps into Learning: Programmes to improve your mental health and wellbeing, from cookery to confidence building.

Before your course, we will provide: • Qualifications and other entry requirements needed for the course you intend to study on • Full details of how to move forward and advance within College, and information on what students on the same course have achieved in previous years • Honest, open and impartial advice and guidance to help you make the right decisions • Information about fees and any financial support that might be available • Extra help if you need additional support At the start of your course, we will: • Give you an induction onto the course and College, and explain clearly your rights and responsibilities as a member of the College community • Show you round the College, and familiarise you with the buildings and facilities • Discuss with you any additional support you may need after your initial assessment • During your course, you can expect: • A high-quality learning programme delivered by well-qualified and experienced staff • Regular meetings with your tutor to discuss your progress • Opportunities to express your views about your course and College • Your written work and assignments to be returned promptly, with written feedback that can help you in your studies • Opportunities to take part in enrichment activities • Help with careers information, advice and/or guidance • Access to confidential counselling and welfare services (e.g. housing, finance and health issues) College Charter 5Family Learning: Our FREE programmes ensure that you’ll always have the answer when your little one puts you on the spot. Even better, you’ll get to work alongside your child at school, so you’ll see what they really get up to in the classroom. We like to stay in touch with all our students, even after they have finished studying with us. So expect a call from us later on to find out how you are getting on with further study and employment. 27www.boltoncollege.ac.uk

If you are 18 or under, your parents/carers can expect: • Regular progress reviews • At least one Parents’ Evening each year • To be contacted by tutors if there are any issues relating to your progress which are causing concern • The opportunity to provide feedback on the College both informally and by participating in the annual parental survey at Parents’ Evenings • To be asked to encourage appropriate conduct and hard work at all times 28 www.boltoncollege.ac.uk

Our

• Support with completing an application for Student Finance through Student Finance England

• Support with your UCAS personal statement from the IAG team and university professionals

• Help with interview techniques and presentation skills

A range of resources to help with all of the above, accessed via your College homepage, under ‘Going to University 2022’.

• Higher Education Fair, at the start of each autumn term (when Covid restrictions allow).

•includes:Adviceon degree courses and career routes.

www.boltoncollege.ac.uk 29

• A messaging service, providing regular reminders of important deadlines and the help that is available from the IAG team.

Information Advice & Guidance friendly and well-qualified Information, Advice & Guidance (IAG) Team, based within our Student Services Centre, are available to offer impartial careers advice and guidance and answer questions regarding future progression and career opportunities.

What We Will Provide For You Careers

The Information, Advice & Guidance (IAG) Team is based at our Deane Road Campus and offers one-to-one appointments in addition to drop-in services to explore employment and university options. Careers support includes course advice; progression to the next level; help to change subject if you feel you are unsuited to your course; and employment (including Apprenticeships) and volunteering Anopportunities.onlinecareers library is also available for you, called eClips, which provides information on a wide range of careers and education options. This can be accessed via your College homepage through the eClips news story, or online at www.eclips-online.co.uk using the password foagha12. The IAG Team may also come into your lessons to give talks and presentations and they produce a wide range of resources to support you with your future plans.

If you plan to go to university, information, advice and support

• Access to the UCAS website and support with completing UCAS applications

If you are seeking employment, information, advice and support •includes:Helpto produce CVs and covering letters. • Help to develop knowledge of useful job websites and resources. • Support with completion of job and Apprenticeship applications. • Interview skills, techniques and tips. A range of resources are available to help you with all aspects of your job search activities. Electronic versions can be accessed via Looking for a Job which is listed in the Student News Stories section of your College Forhomepage.furtherinformation or to book an appointment, please contact the Careers Team on 01204 482 182; call into the Student Services Centre which is based on the ground floor at the Deane Road Campus; or email us at careersteam.email@boltoncc.ac.uk Apprenticeships Why not kick-start your career with an Apprenticeship! Apprenticeships offer training opportunities in the workplace with an employer whilst you earn money. Apprenticeships have entry level opportunities starting at Level 2 and can in some professions lead to university or a Degree Apprenticeship. At Bolton College we have a range of professions for you to enjoy and can support you to find an Apprenticeship as we engage with a large number of Weemployers.support Apprenticeships in: • Accounting • Barbering • Business & Professional Services • Computing, Digital & IT • Construction (Variety of Sectors) • Early Years, Childcare & Education • Floristry • Hairdressing • Health & Social Care • Motor Vehicle • Sport, Fitness & Wellbeing • Teaching Assistants. Want to know more? Visit the College website and check out the Guide to Apprenticeships: ac.uk/apprenticeshipswww.boltoncollege. You can also call the Apprenticeship Team on 01204 482 036 or email apprenticeships@boltoncc.ac.uk If you want to find an Apprenticeship further afield check out: www.gov.uk/ apply-apprenticeship 30

help you. You can reach us via the

that

help

we will

182.

Help with Finance We all understand that applying for financial assistance can be a daunting task, but rest assured the Student Finance Team are here to you through the process. Over the next few pages outline the different types of assistance are available, and the ways in which you must qualify to be eligible for them. If you have any questions, queries or are just a little unsure as to if you qualify, please don’t hesitate to and will do our best to Student Services Centre 01204 482

Help with Finance: Students aged 16-18 If you are struggling with your course due to financial difficulties, you may be able to get help with some of the essentials for your course, such as childcare, equipment and travel. There is a limited supply of funding, so early application is advised. Student Finance 16 -18 Application forms for the funds detailed below are available online via the following link: http://bit.ly/ypfinsupp and the College website.

Free College meals If you or your family are in receipt of Income Support; income-based Jobseekers Allowance; income-related Employment & Support Allowance (ESA); support under part VI of the Immigration & Asylum Act 1999; the guarantee element of State Pension Credit; Child Tax Credit (provided you/ they are not entitled to Working Tax Credit and have an annual gross income of no more than £16,190, as assessed by Her Majesty’s Revenue and Customs (HMRC)); or Universal Credit with net earnings not exceeding the equivalent of £7,400 per annum, you may be entitled to a free College meal for every day you are studying in College. Students qualifying for the Discretionary Bursary may also be entitled to discretionary free meals. If you are 16-18 (or up to age 24 for some students with learning difficulties/ disabilities) and you think you may qualify, ask for more information at our Student Services Centre. Bursaries Bursaries are available for some 16-18 year old students taking EFA funded courses. There are two types of Bursary: 1. Student Support Allowance

Eitheradvised.contact the Student Finance Officer on 01204 482 191 or ring the nursery staff directly on 01204 482 196 for more information, or check out the following link: www.gov.uk/care-to-learn

The Discretionary Bursary is available to eligible students to help towards costs such as transport and equipment. This is means tested, and you may qualify if you are aged 16-18 and your family’s income is £30,000 or less a year. You will need to provide evidence of your family’s income. Students must meet the qualifying criteria shown above, and must have to travel more than 1 mile (1.6 kilometres) from home to College (Google Maps is used to determine distance) in order to receive financial assistance with travel. Students aged 16 and 17 living in Greater Manchester can apply for the Our Pass from TfGM via www.ourpass.co.uk. The £10 cost will be refunded to students qualifying for travel support. Care to Learn (C2L) Care to Learn (C2L) is available to help with childcare costs for students aged under 20 studying on most courses. The C2L scheme will contribute 100% of childcare costs (up to £160 per week per child), but early application is

2. The Discretionary Bursary

Help with finance students aged 19+ Financial support is available for students aged 19+ with the cost of travel, food support, and childcare. This assistance is means tested, and you may qualify if you have a partner 32

Bursary worth up to £1,200 in kind per academic year if you are: • A young person in care, or have recently left care. • A young person in receipt of Universal Credit or Income Support in your own right. • A young person with severe disabilities who is in receipt of either Personal Independence Payment (PIP) or Disability Living Allowance and is also in receipt of Employment Support Allowance (ESA)

Care to Learn Care to Learn applications for 2021-22 need to be made online. You can use the following link: uk/w/webpage/student-bursarywww.studentbursary.education.gov.

Students who are taking courses at Level 3 or above (not HE courses) will also need to have applied for, and had approved, an Advanced Learner Loan to qualify for Financial Support. There is a limited supply of funding, so early application is advised. You can apply for help with finance on the 19+ Student Finance Application Form on the following link: bit.ly/adfinsupp or through the College website. Travel support Travel Support is available to some students aged 19 or older who are taking ASB-CB funded courses. Students must meet the qualifying criteria shown above, and must have to travel more than 1 mile (1.6 kilometres) from home to College - Google Maps is used to determine distance. Childcare support Childcare support is available to some students aged 20 or older who are taking either CL or ASB funded courses. Students must meet the qualifying criteria shown above. The College can only assist with Ofsted registered childcare, and will contribute up to 80% of the cost of term-time childcare costs, with a maximum contribution of £45 per child per day.

Additional learning support

If you are aged 19 or older and are taking a course at Level 3 or above (not HE courses); do not qualify for a waiver of your tuition fees; and you have additional learning support needs, you could get help with the cost of any additional learning support needs you may have. You will need to have applied for, and had approved, an Advanced Learner Loan in order to receive this assistance. Please contact the student finance team on 01204 482 182 for more information. Council tax exemption You may be eligible for Council Tax Exemption if you are studying for at least 21 hours per week for at least 24 weeks per year or if you are under 20 and are studying for 12 hours per week for at least 3 calendar months. These hours can be made up of time you spend in class, work placements or study you do outside of the classroom. We will check your student records to 33

and your family income is £25,000 a year or less, or £21,000 a year where you do not have a partner. You will need to supply evidence of your own or your family’s income.

confirm that you are studying for the required number of hours during the year. In some cases, we may need to contact your tutors for more information. Evidence of enrolment and attendance If you require evidence that you are a student to send to someone you can request an Enrolment & Attendance Certificate via our online form: www.bit.ly/bcctax20 These certificates can be used to help with child or housing benefit or council tax exemption. Where ever possible we will email your certificate straight to the organisation asking for it; this is usually the council. There is a space on the form to provide an email address for them. However, in exceptional cases we are able to send the certificate to your home address as it appears on your student record. The certificate is normally processed and sent out within five working days of receipt. However, at the beginning of term it can take longer due to the number of requests we receive. Please remember to tell us if you change your address after you have enrolled. 34

•

Childcare Facilities

or download the app now! •

IfID.you

TOTUM provides students with ‘significant extra benefits’, including concessionary rates of entry to many facilities, discounts for shops, travel schemes and leisure activities. It is currently the only student discount that can be used on the high street and online, that includes PASS would like to apply for a TOTUM Card go to www.totum.com www.bit.ly/APPLE-TOTUM www.bit.ly/ANDROID-TOTUM

The College’s Early Years and PreSchool Centre is an Ofsted registered nursery at our Deane Road Campus, where students can leave their preschool children whilst they are studying. Please note: This service is not on demand, childcare must be prebooked with our Centre. The nursery was last inspected by Ofsted on 1 May 2019 and judged to be Good in all areas: leadership and management; the quality of teaching, learning and assessment; personal development welfare; and behaviour and outcomes for children.

NUS Our College is affiliated to NUS which is an organisation that has been established for nearly 100 years and their mission is to ‘promote, defend and extend students' rights’. NUS represent students' interests to ensure that students can thrive, by campaigning for change and ensuring that students have a fair deal. If you would like more information about NUS please visit www.nus.org.uk Totum One of the benefits of being affiliated to NUS is access to the TOTUM student discount platform. You can download the TOTUM app on your phone for free and buy a TOTUM card which currently costs £14.99 for one year.

card

Some of the comments in the most recent Ofsted Report were as follows: • Staff make regular observations and assessments of children's learning • They plan meaningful next steps to help children make progress in their development. • Partnership working with parents and other professionals is strong. This helps to provide a shared approach to supporting children's care and learning. • Children are happy and settled. • The key-person system is effective. • Staff set high expectations for all children • Staff foster positive behaviour and are good role models • Children are well behaved and play Thecooperatively.nurseryisdivided into two separate age groups: • 6 weeks - 2 years • 2 years - 5 years The Centre opens Monday to Friday, 8.30am to 5pm, during term time. Our staff are professional, caring and welcoming; we offer quality care provided by friendly staff who have extensive experience of working within the early year’s field. All nursery team members are qualified to NVQ Level 3, NNEB or above. All our nursery team are trained in current paediatric first aid. We also have student placements that join the team for experience of working in a nursery alongside their College courses but they are supervised and supported by staff at all times. Each child is allocated a Key Person from the nursery team. The child forms a close attachment to the Key Person and they support the child’s learning and development whilst at nursery. They will also be responsible for building a relationship with you, as their parent, providing you with regular updates on your child’s progress. We operate an Early Years Foundation Stage Curriculum aiming to ensure •that:Each child feels valued and is cared for in a safe, secure, happy and stimulating environment • An exciting, well planned and wellresourced curriculum is delivered • Each child is encouraged to become independent • We develop the whole child emotionally, intellectually, physically, socially and spiritually 36

• We encourage children to become familiar with letters and sounds (phonics) • We offer a variety of additional support if needed. • You can be confident that your child will receive first-class care at our Bolton College Early Years and PreSchool Centre. Some team members are bilingual and will be happy to interpret for parents if required. Since Covid-19, our setting has implemented some additional measures to ensure that the children, their parents and the staff are safe at all times. The setting has more rigorous risk assessments and routines in place e.g. checking children’s temperature on entry and more frequent handwashing routines. We can explain everything that’s in place if you join us! There is a charge for using the College childcare facilities but you may be entitled to receive help towards these costs - see the Help with Finance section of this Student Handbook for details. You may also be entitled to receive help towards the costs of childcare through the same channels if your child is placed at an Ofsted registered nursery outside of the College facility. 37

Infusion Coffee Bar

Diversity This is our main student food court, offering hot food from 8.30am until 2.30pm, Monday to Friday. The menu includes an extensive breakfast offer; halal options; healthy choices; hot snack items; and a comprehensive 'grab and go' menu and homemade cakes for busy students 'on the go'.

Our students at Deane Road have a number of restaurants to choose from on campus, which are operated in partnership with Atalian Servest, our onsite catering provider in College. All our outlets accept cash, debit/ credit cards/contactless and also free meal fingerprint payments.

Vending services Vending machines are also available to provide our out-of-hours service and are maintained by our external partners, Livewell Vending. There is a snack bar at our Brownlow Fold community centre and a hot drinks facility at our New Bury and Deane & 38

Foundation This is the Construction & Arts food court, offering a traditional breakfast service and lunch items, which include vegetarian and halal options. Foundation is open from 8.30am until 2.30pm, Monday to Friday. Students who are eligible for Free Meals can use their allowance of £2.40 at any outlet. This allowance can be topped up with a cash or card payment if required. We have a range of meal deals specifically aimed at our Free Meal customers to give our students the best value possible.

Signature Restaurant Signature is the College’s luxurious restaurant, where you can book excellent meals for special occasions at amazingly low prices. We also offer a takeout service so you can order and collect a healthy teatime meal to take home after a hard day’s study!

Food and Refreshments

Infusion is our Costa Coffee Bar, which offers a relaxed environment where students can enjoy a branded coffee with a continental style breakfast and healthier options including homemade bio yoghurts, as well as a hot food offer at teatime for students attending evening classes. Infusion is open from 8.30am until 8pm, Monday to Thursday, and 8.30am until 2pm, Friday.

Derby centres purchased from the reception office. The Atom – College shop The Atom shop is open Monday –Friday, 8.20am to 3.30pm, on a daily basis during term time, and sells a range of stationery, art supplies, students’ work, confectionery, drinks, jewellery, cards, gifts and College clothing. Cash machine

The main campus at Deane Road has a cash machine installed on the first floor landing. The cash machine charges 95p for cash withdrawals. This service charge of 95p is a decision which has been made by the machine suppliers, not the College. We would advise you to keep your money securely and not carry around large amounts of cash with you for your own safety. ID cards You will be issued with a Student ID Card at the start of your course and you will be offered the choice of a lanyard or a pin badge for your card. Your ID card is a smart card which you will need to use to borrow books from the College LRCs and to use a College laptop.

Your Student ID Card is also proof of identity, and you must wear it and show it if requested by a member of College staff. If you forget your ID card, you must sign in and collect a temporary ID wrist band from the Security Desk, which you need to wear whilst you are in College. If you lose your ID card, replacement cards can be obtained from the Enrolment Centre at Deane Road Campus and from Centre receptions at other sites. Your first replacement ID card will be provided free; you may be charged for further replacements. The Positive Behaviour Policy will be invoked if you persistently forget your ID card, refuse to buy a replacement one, or if you refuse to show it to staff when IDrequested.cardsare dated and colour coded, and you will need a new ID card for each year you come to College. For 2022/2023 cards and lanyards will be orange.

The lifts at our Deane Road Campus are for staff and people with mobility difficulties so students should use the stairs wherever possible. However, if you are unable to walk up the stairs you can use the lift next to Diversity and the Sports Hall. Lost and found If you have lost something please check whether it has been handed in at main reception. We keep a log of items and will ask you to sign for anything you collect. If your item is of value and we don’t have it when you first ask, we can take your details and contact you should it be handed in at a later date.

If you find something which doesn’t belong to you, we would ask you to hand it in to reception and we’ll keep it safe until the owner collects it. What you should do if you change your personal details If you change your address or contact number after you’ve enrolled, you need to update your student record. You can do this by logging in to your Learner Hub Account at www.bit.ly/learnerhub

It is really important that you do this because letters and exam certificates will be sent to the address that we have for you on our records. If you receive financial assistance from Student Finance Team, please also notify them of any changes to your name, address, phone number or bank details so that we can ensure we can keep in contact with you and you can still receive the payments you are entitled to. If you change your name after you have enrolled you will need to take evidence of your legal name change, such as a marriage certificate or passport, to the 40

Lifts

Enrolment Centre at our Deane Road Campus or to Reception at one of our Community Centres. Staff will update your learner record. Travelling to College - Deane Road Campus by public transport Details of public transport services to and from the College are available on the following website: www.tfgm.com Bolton’s bus and rail interchange, which also includes a Cycle Hub, is on Newport Street/Great Moor Street. The Interchange provides passenger information and ticketing facilities and a safer, more secure waiting environment for buses and trains. The College is an easy 15 minute walk from the Interchange. 41

By car - parking arrangements Students at the Deane Road Campus are encouraged to use the NCP Bolton Deane Road Car Park behind the main building to reduce illegal parking and causing inconvenience to our neighbours. The postcode of this car park is BL3 5EQ . You can find out prices for car parking at Deane Road by logging on to www.ncp.co.uk clicking onto 'Find a car park' and searching using 'Bolton Deane Road'. Our community sites have a limited number of car parking spaces. The College has a few spaces for Blue Badge holders on the private car park at the back of the main campus. These are available from 8.15am each morning and allocated on a first-come, first-served basis. On entry to the car park, the Blue Badge Holder will need to drive up to the barrier and press the intercom system and they will be asked to show their Blue Badge. On leaving the car park they will need to drive to the barrier and it will automatically be raised. Please do not tailgate other cars into or out of the car park.

By bicycle We have two covered lockable cycle shelters available at Deane Road. One is near the steps to the Signature restaurant at the rear of the site and the other is next to the Construction OneCentre.ofthe shelters also has small lockers to store a helmet and belongings which can be secured by supplying your own padlock. There are also lockers in the main building and construction centre which can be used for a change of clothes etc. If you would like to use the cycle shelters, please call in to Student Services Centre. There is a small refundable charge to use these facilities.

Student Printing Each student is awarded a termly £10 purse attached to their ID card for Printprinting.charges are as follows: 5p per black & white sheet and 10p per colour sheet. If you use up your £10 allowance, you can purchase additional credits via IT Services (Room A2.12). If you wish to print from your own laptop, go to your homepage and click on PRINTING and then click 'Printing from Your Own Device.' 43

Sustainability Enforcement Days Litter enforcement is real! Council Enforcement Officers are able to issue fixed penalty notices to anyone seen dropping litter which includes cigarette ends. If you drop litter in or outside College, you could face a fine as it is a criminal offence, under The Environmental Protection Act 1990. The Enforcement Officers visit the College on four dates throughout the year. Keep an eye on your learner homepage and the College screens for these.

Please remember, do not drop any litter including cigarettes outside the College building. If you have litter - just bin it! The College is your space and we ask that you tidy up after yourself wherever you are on campus by placing all litter in the recycling bins provided. Bins are provided throughout the College and can be found outside, in each classroom, landings and communal areas. Additionally, when eating in the College food outlets, remember that these are self-clear areas.

46 www.boltoncollege.ac.uk

We want you to do your very best when studying with us and for your future life. We recognise that in order to do this your health and wellbeing needs to be in good shape. Being able to focus, concentrate, get organised and learn well is the key to performing at your best on your course but we recognise that sometimes, things can get in the Hereway. at Bolton College we provide many opportunities for you to get your head clear, to make friends and have new experiences which build your confidence and belief in yourself – we call this our Wellbeing for Learning and Life Strategy. We will give you opportunities throughout your time with us to reflect on and enhance your Yourwellbeing.tutors and LDMs may suggest that you join in with different activities and clubs to promote your wellbeing or that you speak with someone who has specialist knowledge and can support you – go ahead and see the difference it makes to your studying and to your whole life! Have a look at some of the activities and support available to you to enhance your wellbeing. You can view these on the Wellbeing & Enrichment tab on your student homepage.

Enrichment Activities Enrichment activities give students the opportunity to do something different to their usual classroom and workshop-based activities. They add a different dimension and value to the study experience of our students. .

Curriculum Area Enrichment

Within each curriculum area, enrichment activities are organised by staff specifically for their students. These vary from skills competitions; visits to trade exhibitions to keep up to date with the latest developments in a particular industry; university fairs; or events specifically linked to course topics and themes. Curriculum Area Enrichment is key to preparing you for your next step, whether that’s getting a job in a particular industry or moving on up in education. Cross-College Enrichment Cross-College Enrichment activities develop your knowledge and skills beyond the subject you are studying.

All these activities are based on the NHS’s 5 Ways to Wellbeing; be active, be mindful, connect with others, give to others, and keep learning. The activities help you to have fun, stay physically and mentally well, and develop transferable skills you can use for learning, life and work. Activities in College include events

Helping you with your Wellbeing 47www.boltoncollege.ac.uk

All abilities and genders are welcome to participate in the many sports our Enrichment programme provides –come along, meet new friends, and enjoy the fun! Activities outside of College include a variety of educational, cultural, and fun activity trips. These have included trips to The Anderton Centre, BBC Media City, Liverpool Slavery Museum, the World Museum in Liverpool, Manchester Museum of Science & Industry, the Octagon Theatre, Manchester Palace Theatre, The National Cycling Centre, Chester Zoo and Challenge 4 Change, to name but a Cross-Collegefew! Enrichment activities are organised by our Student Liaison Officer (based in the Student Services Centre), sports staff, and staff in the LRCs at our Deane Road Campus. We value the contribution of students to inform the content of the Cross-College Enrichment programme, so if you have any suggestions and/or would like to be involved in organising an enrichment event, please contact our student liaison officer via Student Services Centre, Deane Road Campus or email studentliaison@boltoncc. ac.uk

such as Freshers' Fair, Diversity Festival, and visits from external organisations such as the Army. There are a variety of daily sports sessions and classes, with the opportunity to represent our College teams in AOC leagues, cups and competitions.

www.boltoncollege.ac.uk48

The Student Volunteer Group Are you interested in doing something different, having new experiences and meeting new people in College? If so, then the Student Volunteer Group may be for Becomingyou! a Student Volunteer helps to build your confidence, make new friends, gain valuable work experience and have fun! Examples of volunteering opportunities include meeting and greeting visitors; providing guided tours of the College; aiding staff to care for visitors; and helping events run smoothly. At the end of the academic year you will receive a signed certificate, detailing the number of voluntary hours you have completed. It really is a fantastic way to build your CV and show future education institutions or employers your commitment, achievements and skills that you have Fordeveloped.moreinformation please email studentliaison@boltoncc.ac.uk or complete the online application found on the Wellbeing & Enrichment tab on your student homepage. Learner Voice Learner Voice provides you with the opportunity to have your say about your course and the College facilities, services, policies and procedures. There are two main parts to Learner Voice – The Learner Forum and the College Forum.

• Attending the occasional training event/meeting and collaborating with Forothers.more information please email studentliaison@boltoncc.ac.uk or complete the online application found on the Wellbeing & Enrichment tab on your student homepage 49

• An enthusiasm for and interest in wellbeing. Being approachable and willing to help. A basic understanding of healthy lifestyles and health promotion. Being keen to keep up-to-date with activities within Bolton College's Wellbeing for Learning & Life Strategy

The Learner Forum takes place at least once per term. In this meeting, you and your classmates share your views with your teachers and/or Curriculum Leaders. You then have the opportunity to become a Student Representative and attend the College Forum. The College Forum also occurs once per term. It is a relaxed meeting in which Student Representatives from all departments discuss cross-College issues (which affect all students, regardless of department) with the Principal, Senior Managers and sometimes College Governors. As well as attending the Learner and College Forums, you may be asked to take part in focus groups to discuss specific issues and to complete surveys on all aspects of your course and college life. We want your honest feedback and ideas on how to improve things for you and your fellow students. We will make sure you are fully supported to enable you to make your contribution. Student Wellbeing Champions Student Wellbeing Champions are volunteers who promote health and wellbeing in the College by encouraging students to access wellbeing-boosting services and enrichment activities. Responsibilities include promoting health campaigns through stands and poster displays and giving out leaflets (e.g. World Mental Health Day, National No Smoking Day); signposting students to activities and events that are available; being a good wellbeing role model by promoting a healthy culture within the College; involvement in wellbeing events in College; and collaborative working with other wellbeing champions. Requirements for the role:

•

• Feeling confused, anxious or generally not coping as normal

Mental Health & Wellbeing Team. College Counselling Service Counselling offers an opportunity for you to talk privately to someone who will listen to you, value you as the person you are and who will not make judgements about you. It offers a safe confidential space within which you can express and explore your thoughts, feelings and concerns. Counsellors will not give advice as attempting to make decisions for you would be wrong, so with support from your Counsellor, counselling helps you to come to your own decisions on how to move forward. The service is free, confidential, and the sessions are held in comfortable rooms offering a private space to talk.

Counselling is available to all students and staff attending courses or working at any College centre. How do the meetings take place?

The counselling team have adapted to be able to offer the following methods of counselling, depending on your personal preference and circumstances.

1. Face-to-face counselling in line with any COVID-19 safety measures within the College.

What type of things do students come to talk about?

• Exploring what the future holds for you and attempting to make changes in your life Who can use the counselling service?

• Being bullied or harassed

• A problem that is affecting you, your home life or your course work

Bolton College is an inclusive College and support is available to anyone with mental health needs who wishes to Thelearn.Mental Health & Wellbeing Team will help you to join in College courses with or without support, depending on your individual needs. We work across all College departments to enable a smooth transition into education. Sampling of courses can be arranged for school leavers to lessen anxiety and help them to make informed choices. As part of this team we have pastoral mentors who will offer informal pastoral support. Email the team at mental.health@ boltoncc.ac.uk to self-refer to the

2. Face-to-face counselling via Microsoft Teams using Office 365 log in – both video and live chat options.

Wellbeing at Bolton College – Good Contacts

What support is College offering to LGBTQ students?

Our young people who are looked after and those leaving care have some entitlements. These students aged 16-18 are usually entitled to a Student Support Allowance and they can find out more about this by contacting the Student Finance Team in Student Services Centre.

It is also usual for these students to have a termly Personal Education Plan (PEP) Meeting when they come to College. PEP meetings are set up with the student, their social worker, their tutors and a PEP Mentor at College. They are designed to check how College is going for the student, to see if anything needs to be changed to help their progress and also to plan ahead for their future. If a student needs to link up with their social worker or they need to talk about any issue which may be affecting them, they can speak to their tutor directly or they can contact their allocated PEP Mentor who organises the PEP in College.

Bolton College is a friendly and inclusive place where we want all our students to feel safe and at home. We have set up a LGBTQ+ Group for students at Bolton College, so that they can share ideas and experiences as well as feel part of a wider social College community. We meet every Friday at 1pm and would be thrilled if anyone interested wanted to come along.

3. Telephone counselling – although this is not a preferred option for us. How do I make an Appointment? Take time to consider which method would suit you best. You can contact the College Counsellors in a variety of ways: • Call College Counsellor Stephanie Briggs directly on 07749 296 856 • Email counsellingservice@boltoncc. ac.uk • Pick up a referral form by accessing your home page and using Ask Adacomplete the referral and return to the email on the form • Leave your contact number with any member of the Wellbeing and Pastoral Team on 01204 482 182 – they will ensure that a Counsellor contacts you directly. • Care leavers and care experienced students

Bolton College particularly welcomes young people who are Care Leavers or who have recently experienced being in Ifcare.ayoung person has been looked after by the local authority or has recently been in Care, or if they have been adopted by a family in the past, there is support at College if they would like it. We understand that young people do not like to be labelled, singled out or be made to feel different in any way, therefore we will work with young people to ensure that any support they receive is delivered sensitively and discreetly.

You will see signs around the College for the room to go to. If you want to get in contact or ask any questions we have a dedicated email you can message LGBT@Boltoncc.ac.uk Students aged 18 and over can also join the Bolton University LGBT+ Society via this link groups/700648043463563www.facebook.com/ Bolton LGBT (Lesbian Gay Bisexual & Transgender) Support & Youth Group This group meets at Bolton Library every second and fourth Monday of the month, 4.30pm-6.30pm. The group is for anyone aged 13-25 who is LGBT+ or questioning their sexuality or gender identity. The youth group organises fun things to do, arts, crafts, sports, weekends and trips away and supports LGBT+ young Phone/text:people. 07834 168 128 Email: theproudtrust.orgsam.cresswell@ To find out more visit www.theproudtrust.org Multi-Faith Chaplaincy Chaplains representing several churches and places of worship are available to support you if you wish. Contact our Student Services Centre at our Deane Road Campus and they will be happy to put you in touch with one of our Chaplains.

Our Christian Chaplain Lawrence Aboagye is available to speak to students by request. Please email studentliaison@boltoncc.ac.uk to make an appointment. Our Muslim Chaplain, Imam Hassan Yusuf, offers Friday prayers in the Quiet Room A1:61 from 12.30pm during winter and 2.30pm during summer. Lawrence and Hassan are friendly and ready to listen to you without making judgements. Quiet Room – A1.61 The Quiet Room (Room A1:61) at Deane Road Campus is for staff and students to use for prayer or quiet contemplation/meditation. There is keypad access to this room, and staff and students can collect the code from main reception. At our other campuses, please ask at the main reception if you require a place for quiet reflection or prayer.

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Hairdressing and Beauty Therapy Salon Services

The Hairdressing & Beauty Academy at Bolton College offers a wide range of treatments from Monday to Friday for both students and the general public. The salons provide an ambitious range of professional treatments that reflect the salons on the high street but without the premium price tag. The Academy is a training environment and the treatments are undertaken by Hairdressing, Barbering, Nail, Makeup, Complementary & Beauty Therapy students showcasing their skills under the strict supervision and guidance of our experienced tutors. The students, as budding professionals on their programmes, are required to complete treatments on clients as part of their practical application assessments, delivering a top-class service within a sophisticated and relaxing salon environment. The Beauty & Holistic Therapy treatments offered include some of the following: facial, body, nail treatments, make-up, lash treatments and waxing, as well as more specialised treatments which include aromatherapy, reflexology and micro-pigmentation. Our hairdressing salon has been awarded Wella Centre of Excellence status, only awarded to institutions that have achieved the highest standard for training. Hairdressing & Barbering services include some of the following services: styling, shaving, cutting, colouring and perming. If you want a new look or just an opportunity to pamper yourself and relax come along and speak to the Hair & Beauty receptionist who will advise you accordingly.

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The Health Centre offers a drop-in six days of the week: Monday: 3.30pm-6pm Tuesday: SaturdayFriday:Thursday:Wednesday:2.30pm-6pm3.30pm-6pmAppointmentsOnly3.30pm-6pm&Sunday:12pm-4pm

MhIST provides a friendly, safe and confidential service to support and voice the interests of mental health service users and their carers. They offer support groups e.g. mental health & wellbeing groups; autism groups; craft and social group; depression recovery groups as well as advocacy support and a talk therapy service.Contact MhIST using their website www.mhist.co.uk

MhIST (Mental Health Independent Support Team) - Hanover House, Hanover Street, Bolton, BL1 4TG

The College has strong links with specialist organisations that can help students with a range of issues outside of their studies: 360° - Young Person’s Substance Misuse Service, The Parallel, 9A Church Gate, Bolton, BL1 1HU 360° provide support and specialist interventions to Bolton’s young people, usually up to 19 years old, families and children affected by substance misuse. They can give you time to talk about what’s going on in your lives and how alcohol or drugs are affecting you. The service is for young people who are using alcohol or drugs, or who are worried about alcohol or drugs. It is also for anyone who has a concern about young people and alcohol or drugs.

Call 01204 462 444, Monday – Friday, 9am-5pm

Monday - Friday 9am-5pm Call 01204 337 330 or 01204 462 444

The Parallel (Young People’s Health Centre) - 9A, Churchgate, Bolton, BL1 1HU

Helping students who are Bolton residents and aged up until their 19th birthday with any health issues, including physical and sexual health issues and emotional wellbeing.

College Partners 55www.boltoncollege.ac.uk

ACHIEVE Recovery Service – Beacon House, 69 - 73 Manchester Road Bolton, BL2 1ES ACHIEVE identify and support adults affected by alcohol or drug misuse into appropriate treatment. Call 01204 483 090, Monday to Friday, 9am - 5pm.

900

calling

Connexions Bolton – The BASE, Marsden Road, Bolton, BL1 2PF Connexions offers careers information, advice and guidance for young people in Bolton. The Centre is open Monday to Friday: 1pm-4pm, and works with young people aged 16-19 (up to 25 for SEND people with learning difficulties/ disabilities) who: • Are not in education, employment, or training (NEET) or those at risk of becoming NEET • Have special educational needs • Are looked after children and care leavers • Are in pupil referral units (PRUs) Call: 0800 0525 559 Email: cx.boltoncentre@bolton.gov.uk 56 www.boltoncollege.ac.uk

Under 18s homelessness If students are 16 or 17 then they have to be referred through to the Bolton Integrated Front Door which is part of Children’s Services Team if they have a homelessness issue. This is even if they have never had any involvement with them before. The Integrated Front Door Team deal with all homeless referrals for under 18s in Bolton. They will assess the student and discuss housing options available e.g. mediation with parents/carers; emergency hostel accommodation; or social housing and supported Askaccommodation.theCollegeSafeguarding Team if you find yourself homeless. If you find yourself homeless out of office hours, contact the Emergency Duty Team on 01204 337 777. Over 18s Homelessness Housing Options Team This service is for people aged 18 or over if they’re currently homeless, sleeping rough or in need of accommodation. The help offered will depend on your set of Contactcircumstances.01204335 or visit Housing Options on the Ground Floor at Bolton Town Hall: Monday to Thursday: 9.30am12.30pm or 1.30pm-4.30pm Friday: 9.30am-12.30pm or 1.30pm4.00pm Outside of office hours speak with the Emergency Duty Social Work Team by 01204 337 777.

The College employs a team of people who all work together to help keep students safe during their time with us e.g. the College Safeguarding Team; College Counsellors; Security Team; Caretakers and Cleaners; Fire Wardens; First Aiders; Teachers; Support Tutors; Support Workers; LDMs; and Student Mentors. In fact all staff are involved and trained in keeping students safe. There are several aspects to •safeguarding:Ensuringthat we comply with health & safety regulations and procedures e.g. making sure that we have fire drills and lockdown drills regularly; making sure students wear their personal protective equipment when tackling tasks which have some physical risks attached; ensuring that machines are operated safely; and that electrical equipment is PAT tested regularly.

Safeguarding 57www.boltoncollege.ac.uk

• Making sure that only students and those authorised for entry to College can come into our buildings e.g. Security Team check ID badges, and we ask all our staff and students to wear their IDs at all times so we can easily identify strangers and deal with them accordingly.

You might hear the word ‘safeguarding’ when you are at College and it simply means ‘keeping our students safe’.

• Ensuring all our young people aged under 18, and our adult students who have additional needs, are free from abuse and exploitation. Abuse and exploitation can take many forms. It may be: Physical e.g. punching, hitting, assaulting, kicking. Emotional e.g. threats of harm, humiliation or blaming, controlling, intimidation, coercion, indifference, harassment. Sexual e.g. rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual exploitation, sexual photography, sexting. Financial e.g. theft, fraud, internet scamming, coercion in relation to an adult’s financial affairs, bank accounts or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misappropriation of property, possessions or benefits. Neglect e.g. ignoring medical or physical care needs, failure to provide access to appropriate health, social care, or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating.

Human Trafficking e.g. this involves recruiting, transporting, transferring, harbouring or receiving a person through force, coercion or other means, for the purpose of exploiting them.

Honour-based Violence e.g. this may happen to someone when their family feels that dishonour has been brought onto them. Domestic violence and abuse, concerns about forced marriage, enforced house arrest and missing persons’ reports may form part of honour based violence. Honour based violence is also evident in gang-related activity and county lines activity where young people are threatened with violence unless they obey the gang’s code of behaviour.

Forced Marriage e.g. where one or both of the parties is married without their consent or against their will. A forced marriage differs from an arranged marriage, in which both parties consent to the assistance of their parents or a third party in identifying a spouse. Modern Slavery e.g. slavery, human trafficking, forced labour and domestic servitude. Organisational Abuse/Poor Professional Practice e.g. a service that denies, restricts or curtails the dignity, privacy, choice, independence or fulfilment of people in any setting providing health or social care. Discriminatory Abuse e.g. discriminatory and oppressive attitudes towards people on the grounds of disability, gender reassignment, age, race, religion or belief, sex and sexual orientation, and political beliefs. Self-neglect ee.g. this covers a wide range of behaviour neglecting to care for one’s own personal hygiene, health or surroundings and includes behaviour such as hoarding.

Exploitation by Radicalisers who Promote Violence e.g. this is the process by which people come to support terrorism and violent extremism and, in some cases, to then participate in terrorist groups. Sometimes the internet is used to persuade people to join violent extremist groups and sometimes it’s through personal contact with radical extremists.

Domestic Violence e.g.incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse by someone who is or has been an intimate partner or family member regardless of gender or sexuality.

Female Genital Mutilation (FGM) e.g. procedures which include the removal of part or all of the external female genitalia for cultural or other nontherapeutic reasons. The practice is medically unnecessary, extremely painful and has serious health consequences, both at the time when the mutilation is carried out and in later life.

Peer On Peer Abuse: Young people can abuse other young people. This is generally referred to as peer on peer abuse and can take many forms. This can include (but is not limited to) bullying (including cyberbullying); sexual violence and sexual harassment; physical abuse such as hitting, kicking, shaking, biting, hair pulling, or otherwise causing physical harm; and sexting and initiating/hazing type violence and rituals. If you are being affected by one of these issues or you are worried about a friend in College and feel they are being affected by one of these issues, you can contact the College Safeguarding Team directly in Room A1:17 or call 01204 482 758/199.

If you prefer you can speak to your tutor, LDM or a member of staff you trust – all our staff have been trained in safeguarding and you will be listened to properly. We will support you and your friends with any of these issues and ensure you and they are safe. Alternatively, serious issues such as these can be reported directly to services outside of College via the local and national website contacts below: www.gov.uk/forced-marriageuk/worried-childwww.boltonsafeguardingchildren.org.Safeguardingadultsatrisk.aspxwww.bolton.gov.uk/website/pages/59

ICT Abuse e.g. using social media, the internet and phones, computers and mobile devices to show content and deliver communications that may be harmful to others such as cyberbullying, sexting or photos, videos and text which is illegal or damages a person’s wellbeing. Upskirting: This practice typically involves taking a picture under a person’s clothing without them knowing, with the intention of viewing their genitals or buttocks. Some people in the past have seen this as a joke or a prank but it causes a great deal of distress and upset to victims and since April 2019 upskirting has become a criminal offence, with offenders facing up to two years in jail and being placed on the sex offenders register. Child Sexual Exploitation (CSE) and Child Criminal Exploitation (CCE): Both CSE and CCE are forms of abuse and both occur where an individual or group takes advantage of an imbalance in power to force, manipulate or deceive a child (anyone under the age of 18) into sexual or criminal activity. In some cases, the abuse will be in exchange for something the victim needs or wants and/or will be to the financial benefit or other advantage (such as increased status) of the perpetrator.

Bolton is a safe place to study, live and work. However, it is important not to get complacent. By taking a few simple precautions in your home and while travelling, you can reduce the risk of becoming a victim of crime: • Keep your laptop, car keys, smartphones and other valuables out of sight and never leave them unattended. Write your postcode on your valuables using a UV pen and register them on: www.immobilise.com • Be aware of your surroundings when you have your headphones on or you are talking on your mobile phone. Walk facing the traffic so a car cannot suddenly pull up behind you. • Keep a record of your mobile phone’s IMEI number as you will need this if it is stolen - press *#06# into your keypad or ring your network provider. • Install a tracking app on your phone. • If your phone is stolen, call your network or 08701 123 123 to get it blocked. • Don’t be an easy target. Travel in groups at night and arrange a meeting place to avoid getting lost. • Stick to well-lit areas and avoid shortcuts. • If you want to travel by taxi, use a licensed taxi or private hire vehicle from a recognised firm or official taxi A Message from Greater Manchester Police: Stay Safe at College 60

• rank. You should only ever flag down a black cab. You will need to book a private hire cab with the company. • If you want to travel by public transport, plan your journey. Visit journey planner at www.tfgm.com • Try not to use a cash point late at night or in a deserted place and never count money in the street – put it away immediately. Always keep your PIN out of sight. Stop, look and check the machine for anything unusual. If you have any doubts do not use it. • The threat we face from terrorism is real and the Prevent Team is built on the very simple concept that we can’t arrest our way out of the problem. That is why we must work alongside the public to tackle extremism in all its forms. If you are concerned about somebody you know there are options open to you. You can contact the anti-terror hotline free on 0800 789 321 or you can speak to your local Prevent Officer for advice. Ask in College for the Prevent Officer. To call the Police use the following numbers: Non-Emergency calls 101 Emergency calls ONLY 999 61

What We Expect Of You Positive Behaviour Policy Positive Behaviour Agreement sets out what the College will give the students and what the College staff expect from the students in return. Positive Behaviour Agreements are documents which are signed by students in class at the beginning of their studies. They support students to become successful in their studies and help prepare them for the work environment. We will: • Treat you fairly and with respect and courtesy. • Do all we can to prepare you for your next steps to employment or further learning. • Have high expectations for what you can achieve. • Understand your learning needs and make sure you have the support you need to reach your goals. • Make sure your learning is engaging and enjoyable. • Make sure you stay on track to achieve your goals. • Help you improve your English and maths. • Ensure your safety and security. • Listen to your views on how we can improve further. • Provide opportunities to enjoy activities outside class time. We expect you to: • Make the most of the opportunities provided for you by the College. • Work hard to achieve your goals and fulfil your potential. • Come prepared for learning. • Attend all your classes on time. • Wear your ID badge at all times on College sites. • Abide by class rules regarding the use of mobile devices. • Show respect to others at all times. • Use respectful language with others in our College community. • Respect the College environment and help us to keep it clean and safe. • Adhere to the College’s No Smoking Policy. • Comply with the College’s zero tolerance approach to drugs and alcohol. 62

Education and Workplace Standards: In the classroom and on your work experience or industrial placement, we have some standards which will help you get the most from your studies with us. • √ Attend all your classes. √ Be prepared. √ Come on time. √ Bring pens and the right equipment to class. √ Switch off your mobiles or have them on silent. √ Dress appropriately. Behaviour for the workplace √√ Come with a positive attitude. √ Work flexibly. √ Pay attention. √ Meet your deadlines. √ Work with classroom colleagues as a team. √ Take pride in your work. Improving your skills √ Learn from your feedback. √ Ask for help when you need it/offer help when you can. √ Reflect on what you can do to improve your skills. √ Always do the best you can. √ And please be ready to tell us about your next steps after the course has finished! 63

• Arrive at the start of the sessions properly equipped and prepared.

• Obtain permission from the class teacher at the start of the session if required to leave class earlier than set finishing time (attendance will be recorded on register).

Attendance and Punctuality

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ResponsibilitiesStudents’

Bolton College has an Attendance and Punctuality Policy which applies to all students undertaking courses at all of Bolton College’s campuses and hubs. The College expects students to attend all their lessons, whether they are classroom based or in directed study, as this is critical to your success in Thelearning.College expects all its students to recognise that good attendance and punctuality, along with working hard, will maximise your achievement and enhance not only the learning experience but also in addition, develop your employability skills. Many employers and universities request details of attendance in references. This policy also applies to workplace learning.

Key Policies and Procedures

The College has several key policies and procedures in place which are designed to promote a positive and comfortable learning environment for all. They also ensure that students, staff and visitors to the College remain safe at all times.

• Attend all of their timetabled sessions which make up their learning programme • Return promptly after any timetabled break. Failure to do so will result in a late mark being recorded in the register. Three late marks will trigger an intervention from the teacher. This will be recorded on ProMonitor.

All students should have 100% attendance and punctuality. We recognise that life events can have a negative impact but we do become extremely concerned when attendance falls below 95%. Genuine long term absences will be fairly assessed and monitored by Attendance Officers and department managers. Tutors will contact students and the parents of those under 18 after any unexplained absence from learning.

All students are expected to:

• Enter the class quietly with minimum disruption to the session and explain to the teacher at an appropriate point. • Contact the absence line (number on the front of the ID card) by 8.30am on their first day of absence explaining their absence and indicating its duration. Leave a message if unable to get through. • Inform their LDM / class teacher if a prolonged absence is planned to discuss the possibility of an alternative study arrangement. In addition, students can contact the Student Services Centre, if they wish to discuss reasons for prolonged absence, and where additional support can be offered. • Arrange medical appointments, driving lessons, and any other appointments that are nonemergency in their own time. • Ensure that any part-time work undertaken outside their College programme does not clash with their timetabled sessions. The College’s Positive Behaviour Policy will be explored with students who consistently breach these responsibilities. Each case of absenteeism is different and will be treated individually. The College accepts that many valid causes of absenteeism exist and will work with students on an individual basis to best address the needs and wants of each student. 65www.boltoncollege.ac.uk

•

Our Equality, Diversity and Inclusion Policy Statement - Our commitment Bolton College is committed to the promotion and development of equality of opportunity, valuing and celebrating the diversity of all of our staff and students and being inclusive to all of the College’s communities. This is reflected in the College’s mission statement: ‘Bolton College will enable individuals, businesses and communities within Bolton and the City Region to realise their potential through education and training that is inclusive, inspiring, innovative and responsive to their needs.’ Bolton College recognises the value of education in transforming people’s lives and we actively embrace our role in the promotion of educational opportunities for all. The College’s Values also underline an ongoing commitment to the continued embedding of a culture that embraces and celebrates equality, diversity and inclusion: • Excellence in all we do • Ensuring learning and the learner are at the heart of everything we do • Equality of opportunity and celebration of diversity • Serving our community • Honesty and professionalism • Caring for the environment and the communities we serve We provide a safe and supportive environment for all, which values individuals equally, regardless of: • Age • Sex • Disability • Race • Gender reassignment • Marriage / Civil partnership • Faith, religion or belief • Sexual orientation or re-orientation • Pregnancy and maternity Bolton College plays an integral role in promoting social inclusion both within the college community and within the wider Bolton context and its diverse communities, and we work collaboratively with a range of community organisations and other partners to tackle social exclusion, address discrimination and promote community cohesion. The College is responsive to the needs of the local community and the success of all our learners is at the heart of everything we Boltondo. College is committed to the promotion and development of equality of opportunity, valuing and celebrating the diversity of all of our staff and students and being inclusive to all of the College’s communities. This is reflected in the College’s mission ‘Westatement:arehome to people from a wide range of cultures and backgrounds with diverse beliefs, values and abilities. We celebrate diversity and aim to meet the needs of all individuals and encourage College’s communities. This is reflected in the College’s mission statement: Bolton and the City Region to realise their potential through education and training that is inclusive, inspiring, Bolton College recognises the value lives and we actively embrace our to the continued embedding of a culture that embraces and celebrates equality, diversity and inclusion: • • Ensuring learning and the learner are at the heart of everything we do • Serving our community

• Excellence in all we do Ensuring learning and the student are at the heart of everything we do Equality of opportunity and celebration of diversity • Serving our community • Honesty and professionalism • Caring for the environment and the communities we serve We provide a safe and supportive environment for all, which values individuals equally, regardless of age, gender or cultural background. Bolton College plays an integral role in promoting social inclusion both within the College community and within the wider Bolton context and its diverse communities, and we work collaboratively with a range of community organisations and other partners to tackle social exclusion, address discrimination and promote community cohesion. The College is responsive to the needs of the local community and the success of all our students is at the heart of everything we Wedo. are home to people from a wide range of cultures and backgrounds with diverse beliefs, values and abilities. We celebrate diversity and aim to meet the needs of all individuals and encourage them to share their experiences and beliefs. We are highly inclusive and committed to reducing gaps in attainment amongst individuals from all backgrounds, including those who have not traditionally accessed education or Wetraining.welcome students and staff with learning difficulties or disabilities and support them in accordance of their needs. We want everyone to securecomfortablefeelandenoughto be themselves; we do not tolerate harassment, bullying, victimisation or discrimination.

• Caring for the environment and the We provide a safe and supportive environment for all, which values

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•

• Race • • Marriage / Civil partnership Faith, religion or belief in promoting social inclusion both within the college community and its diverse communities, and we address discrimination and promote community cohesion. The College is promotion and development of equality the diversity of all of our staff and inclusive to all of the College’s communities. people from a wide range of cultures and and abilities. We celebrate diversity and aim to meet the needs of all individuals

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Bolton College has a group of staff who also act as Diversity Champions. It is their job to make sure equality and diversity is respected, promoted and celebrated in college life. They also organise our hugely popular Diversity Festival which takes place annually. This is an event where students, staff and local community groups contribute to a celebration of the different values and cultures that comprise our student life. As a College we are absolutely committed to: • Ensuring our student policies are fit-for-purpose and reviewing them regularly.

• Using a variety of different methods to attract and retain students from all backgrounds.

• Encouraging open, honest discussion about issues which support students' educational attainment.

The College is wholeheartedly committed to supporting students and recognises the importance of their health and wellbeing in relation to their academic progress and College experience. Students (and their parents/carers for those under 18 and/or who may have additional needs) are expected to take a proactive part in the process, by managing their own health and wellbeing and engaging with any support, in order to fulfil their academic potential.

There may be instances where the health and/or wellbeing of a student deteriorate to a point where it raises questions about their fitness and suitability to continue with their studies at the College. This Policy & Procedure will be used to support staff in all areas of the College to deal with instances where concerns have been expressed over a student’s health, wellbeing or behaviour, which have led to:

• Listening to students opinions about how we can further improve student experience. • Monitoring data on student achievement and taking action if we find some groups of students are less successful than others.

Bolton College will strive to provide an effective and meaningful learning and teaching experience for all our students, whatever their background. We aim to provide an inclusive and supportive environment where prejudice and discrimination has no place. We value the individuality of all students and staff, recognise differences and work hard to ensure that each individual feels safe, at home and valued.

• Acting swiftly to challenge and eliminate prejudice, bullying or harassment.

• Complying with all equalities-related legislation.

• Making reasonable adjustments for students with particular needs.

• Continuing to develop a learning community that is reflective of Bolton and Greater Manchester’s diversity mix. Fitness to Study Policy and Procedure

Shared values and expectations

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a) Concerns from staff about a student’s fitness to study at the College and/or the ability to meet the learning outcomes of the course, notwithstanding reasonable adjustments which have been made. b) A negative impact on the health, safety, wellbeing and/or learning of the student and/or others with whom s/he has Thiscontact.Procedure has three stages, based on the level of support needed by the student and/or the seriousness of risk posed by the health and/or behaviour of a student. Depending on the concern raised, it may be appropriate to move straight to a higher level. Students are encouraged to engage with the College and access all support available to them. If they choose not to do so, then this Procedure may continue without their Meetingsinvolvement.will take place which involve the student (their parents/carers where appropriate), tutors, College support staff, Managers from academic departments, Head of Learner Support and the Student Experience Manager to determine the best and most practicable way forward for the student, the College and it’s community. Smoke Free Policy All students at Bolton College are required to subscribe to the Smoke Free Policy. The College does not permit smoking in any of its premises and

• Non-verbal – offensive literature, pictures or photographs, graffiti, computer/social media imagery, comments or phone texts, isolation or non-cooperation, or exclusion from social activities

IT Responsible Use/Acceptable Use Policy

Anti-Bullying & Harassment Policy

Bullying and harassment is defined as any conduct which is unwanted by the recipient, or any such conduct which affects the dignity of any individual or groups of individuals. Bullying or harassment may be repetitive or an isolated occurrence. It may be:

• Physical – contact, assault, gestures, intimidation or aggressive behaviour

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You will have to agree to comply with the College’s IT Responsible Use Policy if you want to use the College’s computer hardware and software or network facilities. The policy covers a range of issues including unacceptable access and use of the internet and email, downloading materials and copyright issues. You will be made aware of the policy when you first log-on to the College IT system. The policy is also available in College Learning Resource Centres (LRCs).

buildings. Some Centres have shelters which may be used by smokers, but other Centres are completely smoke-free and no smoking is permitted in or around the Centre. The use of e-cigarettes is not permitted in/on College premises, only in designated areas.

• Persistent, offensive, abusive, intimidating or insulting behaviour; abuse of power; or unfair sanctions which make the recipient feel upset, threatened, humiliated or vulnerable If you feel you are being bullied or harassed, keep a note of the date, time, place, name of the person who is bullying/harassing you, what happened, how you felt at the time, names of any witnesses, action taken and whether you reported it and to whom. You should also keep a record of any written evidence or social media/text evidence relating to the incident and any subsequent incidents. You should report any incident of bullying or harassment to your tutor, a member of staff who you trust, or a member of the Safeguarding Team at the Student Services Centre at Deane Road Campus. An investigation will then take place, and you will receive support whilst the issue is being resolved. Those behaving in a manner that is regarded as bullying or harassment may face sanctions under the Positive Behaviour Policy & Procedure.

• Verbal – unwelcome remarks, suggestions, propositions, malicious gossip, jokes or banter

The taking of, dealing in, or being under the influence of drugs or alcohol is strictly forbidden in the College. If any staff member suspects that you are under the influence of alcohol and/or drugs, you will be asked to leave the College premises immediately (for under 18s, College will call your parents/carers to ask that they collect you) and it is likely that you will be subject to the Positive Behaviour Policy & Procedures. If we suspect that you have been selling or supplying controlled drugs at the College or if you bring them onto the College premises, you will be immediately suspended, the Positive Behaviour Policy & Procedure will be invoked and the police will be called to Weinvestigate.recognise that many people who have ongoing issues with substance misuse, have been impacted by Adverse Childhood Experiences (ACE’s). If you wish to discuss drug/alcohol misuse issues with someone, contact your LDM or tutor who can arrange to see you for a one-to-one discussion. Alternatively, you can log on to www.talktofrank.com for more information. Your Health & Safety Responsibilities When attending Bolton College, all 70 www.boltoncollege.ac.uk

Drugs & Alcohol Policy

• Observe all instructions, whether written or verbal, to ensure personal safety and the safety of others.

• Remember that you may not be allowed to re-enter the building, so it is advisable always to carry your car keys, wallet and phone with you to ensure that you can get home.

• Report all hazards to their tutor.

• Raise alarm by operating the nearest break glass call point

• Remain at the Fire Assembly Point and await further instructions.

• Not interfere or misuse any equipment provided for health and safety purposes (criminal offence).

• Conduct themselves at all times in an orderly manner and refrain from any form of horseplay that could cause injury to themselves and/or others.

• Close all doors and windows when leaving.

• Treat the building structures and internal fixtures, fittings and furniture with respect and care.

• Leave the building immediately by the nearest safe emergency exit. Do not use any lifts and do not stop to collect personal belongings.

• Use all safety equipment and/or protective clothing as instructed, reporting any loss or defect to their tutor/lecturer.

students have a duty to take reasonable care for the health and safety of both themselves and others who may be affected by their actions. This will require all students to:

• Report to the appropriate Fire Assembly Point and register with your tutor.

• Do NOT re-enter the building until you are instructed to do so.

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• Following alarm activation, key evacuation personnel will investigate the cause of the alarm and, where necessary, contact the Fire Brigade.

• Report all accidents or near-miss incidents to their tutor, whether injury is sustained or not.

• Be familiar with the emergency evacuation procedure, and the location of fire alarm points and emergency equipment. As part of your health and safety responsibilities, students should adhere to the Smoke Free Policy (this includes the use of e-cigarettes), Drug & Alcohol Policy and Fire & Emergency Procedures including the Emergency Lockdown Procedures. Fire & Emergency Procedures It is the responsibility of all students to familiarise themselves with and adhere to the College fire/emergency procedures. Action to be taken by a student discovering a fire:

• If you are in any doubt you can notify the Fire Brigade directly by dialling 999 • Do not attempt to tackle the fire unless your escape route is blocked On hearing the fire alarm:

Raising a false alarm is a very serious breach of the Health & Safety Regulations. Any student found deliberately setting off the fire alarms without good reason will be subject to the Positive Behaviour Policy. & Procedure. It is a criminal offence under the Health & Safety at Work Act to knowingly damage or interfere with any equipment provided in the interest of Health and Safety.

• Once accounted for, all students with learning difficulties and/or disabilities should remain at their Fire Assembly Point and await further instructions.

Evacuation Procedures for Students with Disabilities and/or Learning Difficulties On hearing the fire alarm:

• The volunteer buddy should remain with the wheelchair user in the safety of the refuge until the arrival of the Emergency Services or College staff.

• Tutors and support staff will accompany D/deaf students when they evacuate to their dedicated assembly point.

• Visually-impaired students should be escorted to their designated assembly point by their tutor, unit staff and/or by their volunteer buddy. In addition to the operation of the fire alarm sounders, visual alerts will illuminate throughout the College buildings.

• Once the escape route is clear from obstructions and it is safe to do so, the most able students with a disability or students with a learning difficulty shall be assisted down the stairs and to the appropriate assembly point.

• From upper floor areas, students with reduced mobility or those requiring assistance should be escorted by the tutor or volunteer buddy to the nearest refuge point.

• From ground floor areas with direct access to assembly points, students with reduced mobility or those requiring assistance should be escorted by the tutor or volunteer buddy to the Fire Assembly Point.

No student should re-enter the building until they are instructed to do so. Fire Alarm Sounder Testing will take place on Tuesday mornings between 7.15am-8.45am. Fire Alarm Drills will take place throughout the year.

False Alarms and Malicious Acts

Know the location and contact details for your nearest First Aider. In the event of an accident or incident, students must report it to their tutor or to the College reception. Once reported, a College Accident/ Incident Form must be completed by a first aider, your tutor or a member of staff. Accident forms should not be completed by the injured person. This will then be forwarded to the College Health and Safety Department. An

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Reporting Accidents and Incidents

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specific Health & Safety rules and Whereregulations.these rules and regulations are needed, they MUST be adhered to at all times.Failure to do so will result in you being refused access to work in that area. Working in Engineering/MotorConstruction/Vehicle/ Catering Workshops

Codesequipment.ofPractice have been established and must be strictly observed when using items of workshop Studentsequipment.must never use any item of work equipment or machinery without the appropriate protective devices, guards or interlocks in place. Any student found removing or causing damage to a guard or device will be subject to the Positive Behaviour Policy. Students should report any defects found on a guard or interlock immediately to a member of staff. Where machinery is in use, arrangements must be made so that a second person is within direct or close proximity and could be called upon should an emergency arise.

investigation will be conducted to see how and why the accident/incident occurred. Once the investigation has taken place, control measures will be implemented to prevent the accident/ incident from occurring again. Lifting and Carrying

Students should not lift or carry any heavy or awkward items unless they are instructed to do so and have been provided with appropriate training. Using Electrical Equipment Remember, electricity can kill. Treat it with great care. No portable electrical equipment belonging to a student may be used on College premises, unless they have permission and/or it has been inspected by an authorised member of Thestaff.use of certain specific electrical equipment and machinery will only be appropriate when students have received appropriate training and information. Students should read all instructions carefully before using the electrical equipment. If you do not understand, ask your tutor, technician or another member of College staff. Students should report any damaged electrical equipment to the nearest tutor or member of staff. Specialist Areas Certain areas of the College, such as workshops and laboratories, have

Great care should be taken by all students when using any machinery to avoid both personal injury and damage to

Specific tasks require that students wear personal protective equipment. Students will be provided with personal protective equipment and training in accordance with College Policy. All instructions for use and care of PPE must be followed. Working with Chemicals

Personal Protective Equipment (PPE)

Never smoke, eat or drink in the presence of chemicals.

Vandalism of College property

Any person found wilfully vandalising/ misusing College property will be subject to the College’s Positive Behaviour Policy & Procedure and will be charged for the damage to be CCTVrepaired.isin operation throughout the building, internally and externally, and is recording 24/7. Police may be called in serious cases and the College may also choose to prosecute. Security and Safety

Rowdiness and practical joking are very dangerous behaviours in the workshop environment and are strictly forbidden.

To ensure the safety and security of yourself, others and the premises you are required at all times when on College premises to wear your student ID Badge and be ready to produce it if asked by a College staff member. You must only use the designated access and egress routes associated to the buildings you are accessing for study. All students at Bolton College are required to subscribe to standards of behaviour, (similar to those when someone is at work) specified in the Positive Behaviour Policy & Procedure.

Never deliberately taste, swallow or inhale any hazardous substance or chemical. All hazardous substances or chemicals should be regarded as toxic by ingestion; hence pipetting liquids or solutions by mouth is strictly prohibited. Use a pipette pump, syringe or a mechanical dispenser. Chemicals can also enter the body through skin absorption or through the accidental inhalation of vapours or dusts. Suitable protective equipment must therefore be worn when handling chemicals. Cuts and wounds are particularly vulnerable and may allow direct entry of chemical substances into the Brokenbloodstream.skinshould be covered with a suitable dressing, but if the wound is on the hand then the dressing should be waterproof and protective gloves must be worn while handling chemicals. Always wash your hands before touching other parts of your body, especially the area around the eyes, or before taking food.

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• A major fire in the vicinity of the College. Staff will be notified that lockdown procedures are to immediately take place and they will direct students to ensure they are safeguarded. The basic message from the police is that in the event of lockdown, all staff and students should: Run, Hide and Tell.

CCTV is in operation throughout the building, internally and externally, and is recording 24/7.

• A reported incident/civil disturbance in the local community with the potential to pose a risk to staff and students at College.

HIDE It’s better to hide than confront. Turn mobile phones to silent and turn off vibrate, and turn all lights, computer screens and equipment off. Classrooms and offices will be barricaded if possible and all those inside should hide under desks and away from doors and windows wherever possible. Stay hidden until you are told it is safe to move.

• An intruder on the College site with the potential to pose a significant risk (use of weapons) or a terror-related attack.

TELL If you are in College when the lockdown procedures are enforced, College staff will tell the emergency services on 999. If you are outside the premises – contact emergency services but only when you are sure it is completely safe to do so. Covid 19 safety on site The Covid virus is still around so washing and sanitising hands regularly is advised. Bolton College will continue to follow Government/FE guidelines and any information will be shared with students as and when guidance changes. It is expected that all students will play their part in maintaining Covid safety on site and follow College/Government/FE guidance for the safety and protection of all site users.

Lockdown Policy and Procedures

RUN to a place of safety rather than surrender or negotiate e.g. to a classroom or office in College which can be locked and the windows will be locked down too. No one should move from the room unless told to do so. If there is nowhere to run to...

• A warning received of a local risk e.g. air pollution or gas cloud.

As part of the Health & Safety Policy and Procedures, the College has a Lockdown Policy & Procedure. The Lockdown Policy & Procedure applies to all College sites. Lockdown procedures are seen as a sensible and proportionate response to any external or internal incident which has the potential to pose a serious threat to the safety of students, staff and visitors in the LockdownCollege.procedures may be activated in response to any number of situations, but some of the more typical might be:

Positive Behaviour Policy and Procedure

The College has a trauma-informed approach to presenting behaviour which means ensuring that every effort is made to understand what is happening for the student and seek to intervene in a supportive manner where possible thus avoiding the need for formal procedures. However, if no improvement is forthcoming, then the formal Positive Behaviour Policy will be invoked. This is a four-part process – allegation, investigation, hearing and outcome. There will be no pre-judgement of Inoutcome.caseswhere the outcome is that the student is deemed to be non-compliant with the standard of behaviour required, they will be subject to the following four stage process: 1. Initial Interventions (Teacher / WBT) - Interim interventions 2. Curriculum Leader Hearing - Interim interventions 3. Head of Area Hearing - Interim interventions 4. Senior Manager Hearing A student may proceed through the stages of the Positive Behaviour Policy by failure to recover their position at a previous stage or by continued lapses and/or incidents. In some cases, the seriousness of the incident indicates that it will be treated at a certain level, e.g. Theft at Level 4.

Some Covid measures will remain in place until further notice. If you have Covid symptoms you are asked to obtain a test. If you are positive you will be required to isolate from College for 3 days if you are under 18years of age or 5 days if you are 18years and over (in line with Government advice)

The Positive Behaviour Policy aims to support every student throughout their time at the College and to promote positive behaviour across the College at all times. We believe such behaviour will produce a climate conducive to learning for all Outstandingstudentsteaching, learning and assessment can only take place in an atmosphere of calm and order in which students are prepared and ready to learn. Students must be clear about their rights and responsibilities as members of the College community; they must know what is expected of them as well as the consequences of not meeting College expectations. If it is thought that a student is not meeting College expectations, then staff may discuss issues which are causing concern with them informally to try to ensure that the student changes their behaviour.

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A student subject to the Behaviour for Positive Behaviour Policy stages 1-4 has the Right of Appeal within 10 days of the student receiving the warning. All students have the right to be accompanied by a parent/guardian, friend or advocate at any meeting or students can request that a member of the Pastoral and Wellbeing Team acts as your advocate. The parents/guardians of students up to the age of 18 will be informed in writing at all stages of the procedure and copied into all correspondence sent to students. Disciplinary hearings will be recorded on TheProMonitor.Positive Behaviour Policy also recognises that the vast majority of our students behave in a positive, cooperative and work-ready manner. Through the Policy, staff are encouraged to formally acknowledge these positive instances of behaviour in and around College, on ProMonitor. 78 www.boltoncollege.ac.uk

• Discussing with Staff ar our Student Services Centre

Bolton College welcomes feedback from students, employers and members of the public about courses, services, facilities and other matters for which the College is

• Speaking to a tutor, manager or member of staff who represents the department of the College about which you have an issue or concern

• Complete our online complaint form complaintus/customer-services/making-a-www.boltoncollege.ac.uk/about-

Making Complaints & Comments

Aimpartially.formalcomplaint should be made in the following way: After initially raising informally with a tutor, Curriculum Leader or Head of Area, you may find that the matter can be resolved at this stage. However, if that is not the case you should then: However, if that is not the case you should then:

Allresponsible.formalcomplaints will be fully investigated and our aim is to respond quickly, positively and to reach an outcome that is satisfactory and fair for all concerned. The information gained as a result of these investigations will be used in the pursuit of corrective action and/or continual improvement. It is always our aim to manage issues and complaints in a way that is sensitive to the needs of individuals and groups and supportive of Bolton College’s goal of providing excellent customer service, every Complaints,time. concerns and comments must initially be raised through informal channels which we expect would usually lead to a resolution. This can be done by:

• Visit Student Services Centre or the Principalship office for assistance and to complete a complaint form digitally. www.boltoncollege.ac.uk

• Email your suggestions for improvement to our Customer Services Manager at: customer.services@ boltoncc.ac.uk However, if you feel it is necessary to pursue a complaint formally, you can be assured that we will treat it seriously and

• Speaking to a Curriculum Leader, or Head of Programme Area

Step one: You should first consult with your assessor/tutor in an attempt to resolve the problem. At this stage another assessor or course tutor may become involved to give a second opinion. You will receive a response within 14 days.

Step five: Within 7 working days of the hearing you will be informed of the final decision.

Complaints about Higher Education and Non-Prescribed HE courses There is a separate complaints procedure for students on any Higher Level 4 courses, including all HNCs/ HNDs/Foundation Degrees/Higher ForApprenticeships.thesecourses please direct complaints initially to the appropriate Head of Area and lesley.groom@ boltoncc.ac.uk Students should be able to access all the required forms and these are all placed on the college web via the link below: governance/he-strategieswww.boltoncollege.ac.uk/about-us/ Academic Assessment Appeals Procedure There is a formal complaints policy within the College that students and the public can use. However If the complaint concerns the assessment of a qualification then please see the appeals procedure below. This will be explained at student inductions and throughout your assessment process. If you are not satisfied with any decisions of any work, you have the right to appeal.

Step two: If you are not satisfied with the outcome ask for a copy of the Appeals Procedure and fill this in. This should be handed to the Internal Quality Assurer within one month of the situation occurring. Ask in your department who that person is Step three: The Internal Quality Assurer will interview both yourself and the assessor. Your work will be re-assessed by another assessor. You will receive an outcome within 14 days Step four: If your grievance is not resolved, a report will be prepared; this will be presented to the Appeals Panel. You have the right to appear at the meeting to state your case. The External Quality Assurer from the awarding organisation may also be consulted at this stage.

Malpractice Procedure Malpractice is any activity or practice which deliberately goes against academic regulations and/or awarding organisation procedures with regards to your qualification. It covers any deliberate actions or neglect by you or by a member of staff that compromises or could compromise the integrity of the internal or external assessment process and/or the validity of your certificate. At Bolton College we take this very seriously and have arrangements in place aiming to prevent malpractice but where malpractice does occur we will investigate and treat this as a form of misconduct. If you suspect malpractice by a tutor/assessor or teacher, please talk to the Curriculum Leader or Head of Area for your department.

Deane Road Campus, DeaneBL3BoltonRoad,5BG Tel: 01204 482 000 Brownlow Fold Community Learning Centre, EskrickBL1Bolton,Street,5EF Tel: 01204 482 901 Deane & Derby Community Learning Centre, BoardBL3Bolton,Street,5EH Tel: 01204 482 920

Bolton College's Student Handbook 2022 - 2023

Articles inside

46 What We Will Provide For You

25 Supporting your Progress

18 Help with Learning