Hotel SA February 2022

T H E O F F I C I A L P U B L I C AT I O N O F T H E A U S T R A L I A N H O T E L S A S S O C I AT I O N ( S A B R A N C H ) F E B R U A R Y 2 0 2 2

PREMIER OF SA

LEADER OF THE OPPOSITION

INSIDE

STATE ELECTION Q&A with the Premier and Leader of the Opposition PLUS

SA Shines at National Awards + Donations Making a Difference

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Discover Success

Adapt and thrive in a world of change.

Our Perks Hospitality specialist team offers insight, guidance and advisory to publicans across South Australia. We work with you to increase operational efficiency; streamline logistics and reporting; and maximise your financial position, no matter what the economic environment throws at you.

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Telephone (08) 8273 9300

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FEBRUARY 2022

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Q&A with Steven Marshall

The Premier of South Australia answers the hospitality industry’s hard-hitting questions.

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Q&A with Peter Malinauskas The Leader of the Opposition answers the hospitality industry’s hard-hitting questions.

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2021 National Awards

New Managers Guide to WHS

The Hospitality Industry Work Health & Safety Association of SA has just released a new Managers Guide to Work Health and Safety.

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Award Winning Hotels

Pubs with Heart

04 From the President

16 SA Shines at National Awards

27 AHA|SA Corporate Partner Directory

06 From the General Manager

18 What Makes an Award-Winning Hotel?

29 AHA|SA Corporate Partners 2021-2022

08 AHA|SA Podcasts

20 Pubs with Heart

31 Gaming Care

10 Q&A with Steven Marshall

22 New AHA|SA Bronze Corporate Partner 24 Upskill for Summer with TAB

32 AHA|SA Office Holders and Publishing

The stars of Australia’s hospitality and accommodation industry were honoured in a prestigious national function in Hobart on 7 February.

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T H I S

While the Awards For Excellence judges are a closely guarded secret a few clues can be found...

We take a look at the AHA|SA’s recent involvement with Foodbank SA, Junction Australia, Mary Potter Hospice & Sammy D Foundation.

I S S U E

12 Q&A with Peter Malinauskas 14 New Managers Guide to WHS

Years Serving the SA Hotel Industry

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From the President DAVID BASHEER – AHA|SA PRESIDENT

Beer Excise: The Time is Now Ahead of the upcoming Federal election, the AHA continues to put pressure on all sides of politics for a 50% reduction on beer excise.

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The Federal Government says it promises lower taxes and that it wants Australians to keep more of the money we earn Despite that, it quietly keeps increasing the tax on draught beer each and every six months.

• Australians pay the 4th highest beer tax in the world. And by next year, we climb up to the 3rd highest in the year when we overtake Japan.

• On a standard keg, we pay $70 in tax directly back to the Government. We need that reduced to $35 per keg.

• That drop represents a mere 2% of the massive $7 billion a year the Government collects in alcohol taxes.

• Halving this hidden tax would see a drop in a pint of beer at our pubs by as much as 30 cents.

The reasons we are actively campaigning for this cut are simple.

After more than two years of COVID-19 strain - unlike aviation, building and travel agents - the Federal Government still has not produced a policy aimed directly for the benefit of our members.

DAVID SPEAKS ABOUT BEER EXCISE AND GREG FAHEY. Now is the time for change. Our on-premise has been smashed.

Every beer poured into a glass creates jobs. We know it is the onpremise component of our business that is the most labour intensive.

It is unfair a product that generates such a high degree of employment is so heavily taxed. It is a tax that hits our operators, our staff who pour the product, and our customers who enjoy it.

Beer underpins the trade of our pubs, with beer accounting for 70% of our alcohol sales.

AHA family-owned businesses

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provide places for people to socialise and create hospitality employment.

So the next time your local member or candidate walks into your pub, ask them: • Do they support Australia having the fourth highest beer tax in the world?

• Do they support your customers paying an extra 30 cents on every pint because of their tax policies?

• Is it right for the Government to put up the price of beer through its taxation measures each and every six months?

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• Do they support a policy that supports a tax on jobs for people serving beers?

Some of our friends in the health sector have already got a bit excited over the prospect of cheaper beer.

They either don’t understand the concept - or are choosing to ignore it – that it is only for beers poured at the pub, not takeaway liquor that accounts for around 80% of all liquor sales in this country.

And not every pleasure in life should be taxed out of its very existence.

Dunbar, an Oxford University Academic professor no less, found people who visit their local pub regularly are not only better socially engaged but those visits also leads to better mental health outcomes.

Hotel of the Year for Regional Australia. The venue is a showpiece for South Australian hotels and a tribute to not just Ian and Graham, but to Darren Steele and all his team.

And closer to home, Dr Peter Jonason from the University of Western Sydney, in his research paper titled ‘The psychological value of having a local in Australia’, found after 260 hours of fieldwork and surveying 1200 random participants people who regularly go to their local are:

The most prestigious individual award our Association Australiawide can deliver is the Johnnie Walker Hall of Fame. It was an honour to be present to see Greg Fahey inducted this year.

• More trusting and satisfied with life • Have broader friendship networks • It was the place men had more meaningful conversations with other males • And 94% of people in a pub talked to other people each visit, rather than being isolated and spending time alone.

Australians are struggling with increased costs of living. They don’t need this growing hidden tax hike to make things worse. Enough is enough – after 72 tax rises on beer in 36 years, it is time to give us a fair go. Cut the draught beer tax!

Do not ignore the power of mates gathering at the pub for a catch up.

Mates talking to mates regularly has got to be a good result. Robin Back to Contents

Greg is a former AHA|SA Vice President, a former national AHA board member, a board member for the Independent Gaming Corporation and critically, one of the driving forces behind the critical SA Manco deal in 1994 which saw 120 SA Brewery owned freehold assets transferred to their tenants.

So many of our family businesses today owe this deal everything.

NATIONAL AWARDS

But he is best known as the successful figure behind more than 20 hotels in a 50-year career. As comfortable talking to the Premier as he is the tradie, Greg’s engaging personality is custom made for our industry.

South Australia cleaned up at the recent AHA National Awards for Excellence in Hobart.

Countless charitable and sporting organisations have relied on Greg’s generosity over many years.

The event attracted a record crowd in excess of 500 guests from across the country, with hospitality taking the lead signalling this country is now open for business!

Like so many industry achievements, it is a family affair.

All the time, Judy has been by his side in an endearing personal and business partnership, and now his three adult children carry the baton.

Jason and Trent both serve on the AHA|SA Council.

We provided seven winners, including two of the most prestigious awards on offer.

Mental health remains significant in our community. This has been magnified by the uncertainty and in many cases, loneliness of the pandemic.

This award is not delivered lightly.

It acknowledges Greg as undoubtedly one of the most influential hoteliers in the nation.

Congratulations to the Stirling Hotel, Watervale Hotel and Duke of Brunswick on their National recognition, along with individual awards won by Heath Johansen (Uraidla Hotel) and Chris Speck (Mt Lofty House). In a stunning achievement, the Bridgeport Hotel, the inspiration of Ian Tregoning and Graham Hobbs was awarded Overall

Greg Fahey is a hospitality treasure and we are proud to count him as one of our own.

David Basheer, AHA|SA President

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From the General Manager IAN HORNE – AHA|SA GENERAL MANAGER

Let’s Hope This is it!

10 February 2022 saw the first meaningful move to restore trading conditions for hospitality.

The long-awaited return to stand-up consumption was made available for outside activities and combined with an early increase in internal capacities to 50% (or one person in two square metres), business opportunity was on the way back.

This came after five weeks of debilitating restrictions based around no more than 25%, or one in four, and no stand-up consumption.

The “abundance of caution” applied in South Australia has had a profound negative impact on all hospitality businesses and increasingly operators are sceptical about the “health advice” that supports such severe restrictions.

To that end the AHA|SA has again commissioned a study by the SA Centre of Economic Studies at the University of Adelaide as to the cost to our sector of such severe trading conditions. Previous studies into the November 2020, three-day and July 2021 seven-day lockdowns suggested collectives losses well in excess of $100M on both occasions. We anticipate similar numbers over an extended period.

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So, what are the next restrictions to be lifted?

Well, obviously it’s the internal capacity and the ability to stand up to consume. Our first priority is to restore stand-up, even at 50%, and to also see the internal capacity increased to at least 75%.

“The “abundance of caution” applied in South Australia has had a profound negative impact on all hospitality businesses...”

Dancing is a priority. Dancing and live music go hand-inhand and it still staggers me that the government that has screamed from the roof tops that we are a UNESCO city of music, has done so little to help musicians, bands, promotors, technicians and venues.

All these lifting of restrictions relies on the State maintaining a steady reduction in COVID-19 cases.

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That may be a challenge with the re-opening of schools and return of students, but with double vaccinations now approaching the mid 91% and booster shots being taken up, “living with COVID” must be a more realistic ambition than the job killing approach of recent times.

“Dancing and live music go hand-in-hand and it still staggers me that the government... has done so little to help...”

The AHA|SA will continue to advocate fearlessly for sensible restoration of trading conditions, as we have for the last two years. Let’s hope that whatever the future of COVID-19, we have all learned a valuable lesson on how to do it better.

Good luck to you all!

Ian Horne, AHA|SA General Manager

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AHA|SA Podcasts

The AHA|SA now has a range of podcasts available for members, to suit all your needs and interests. Podcasts are a great way for you and your staff to receive up-to-date information for the hospitality industry, access important resources, and learn more about SA pubs and publicans, both old and new. Whatever your mood, there’s a podcast for you. Tune in via your favourite podcast app!

OUR SHOUT: THE SA HOTEL PODCAST

CHECK INN: MENTAL HEALTH & WELLBEING IN HOSPITALITY

BEHIND THE BAR: STORIES OF SA PUBLICANS

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 SPOTIFY

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Our Shout is the official podcast of the SA Hotel industry, brought to you by the AHA|SA. Hosted by Mandy Collins, publican of the Lady Daly Hotel, Our Shout is a great 30-minute listen to keep you and your team up-to-date with the latest hotel industry news and information, interesting pub stories and business tips from our corporate partners.

Published on the last Monday of every month, this is a podcast not to be missed!

The last two years have been incredibly challenging for the hospitality industry, so the AHA|SA and corporate partner EML, have created the Check Inn - Mental Health and Wellbeing in Hospitality podcast to help those in the industry.

Hosted by Tim Boylen and Organisational Psychologist Hayley Lokan, this series of six podcasts covers various topics in short, easy-to-understand episodes for you and your staff.

In the brand new podcast series, Behind the Bar - Stories of SA Publicans, SA publicans recall “the way things used to be” - the days of SP bookies, paying off police and hotels doubling as prisons and morgues.

Listen to tales of the day beer ran out, memories of the “six o’clock swill” and previously untold stories of political intrigue, as well as Peter Hurley’s thoughts on Nick “No Pokies” Xenophon.

Topics include resilience, managing stress, emotional intelligence, managing change, wellbeing and dealing with difficult customers.

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Q&A with Steven Marshall PREMIER OF SOUTH AUSTRALIA

Q. The hotel industry provides employment for more than 26,000 people and provides enormous benefits to the SA economy, other businesses and of course tax... we have also been one of the hardest industry’s hit by COVID-19 restrictions. Can you outline what your party’s vision is for the hotel industry in SA and how that might be achieved?

A. The hotel industry is an important economic and social driver for the state’s economy. A critical job creator, often the first job for many of our young people and the cornerstone of our communities both in cities and in regions. COVID-19 has presented unprecedented challenges for hospitality businesses in South Australia and across the globe.

My Government listened to the health experts to keep our community safe – and to avoid the months-long lockdowns we have seen interstate and overseas.

As a State we have done so well.

According to Roy Morgan’s special analysis conducted last year, South Australia has “handled the pandemic better than any other state on the employment front”.

South Australia had the fewest days in lockdown.

see international travel open up and critical tourist dollars return.

We worked hard not keep restrictions in place one day longer than necessary.

Q. Hotels are a huge part of the tourism industry in SA, including food and wine and accommodation. What are your plans and policies for restoring and growing tourism in SA both post COVID-19 and if necessary, living with COVID-19 longer term?

There is no doubt that it has been hard for operators and their staff to manage the density rules and other restrictions and the economic impact on the sector cannot be understated.

That is why my Government provided $90 million of support and stimulus packages as a response to the Omicron restrictions put in place on Boxing Day. I know that the people of South Australia have been missing this important sector and the celebrations and entertainment that the sector provides. We want people to go out and support their local and CBD venues – which is why we have partnered with the Adelaide Economic Development Agency to launch a $30 restaurant voucher scheme for the CBD and North Adelaide – encouraging spending in the most impacted areas.

Our global reputation as a food and wine mecca means that our hospitality sector has many bright days ahead of it – especially as we

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A. I am focused on returning your sector to the record high $8.1 Billion visitor economy you enjoyed preCOVID-19. Before the pandemic, South Australian tourism was at its highest ever value on record, and well on track to reach the 2030 goal of $12.8 Billion early.

2021 saw seventh consecutive months where regional SA enjoyed a record monthly results for room nights occupied and takings.

In the 12 months to June 2021, SA’s total visitor expenditure recovered to $5.8 billion, well ahead of the SATC’s impact forecast of $4.9 billion.

We moved quickly to support the sector from the impacts of the global pandemic through our Great State Vouchers – which have so far generated $94.5 million for hospitality and tourism businesses.

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The Great State Voucher scheme is a proven tourism stimulus program which has received overwhelmingly positive feedback from industry.

Even though border restrictions have eased and international travel is poised to resume, we are still committed to growing and supporting this key sector. This is why a further two new rounds of Great State will release 160,000 vouchers – the largest voucher stimulus so far – to drive visitation in the city and regional centres over the coming months.

Analysis of previous rounds of the voucher scheme shows it creates additional expenditure over and above the voucher booking.

In addition, my Government’s $20 million investment in tourism infrastructure through the Tourism Infrastructure Development Fund has enabled critical infrastructure improvements and developed new product that will be a drawcard for tourists.

There have been successful projects established in all 11 regions to improve and grow tourism offerings.

Q. Small and medium hotel businesses have a huge amount of red tape, regulation and costs.

What are your initiatives and policies to support small business including those in regional areas?

A. The SA Productivity Commission undertook a review in 2021 of Tourism Regulation and made a number of recommendations for streamlining regulation including agencies of Government from all levels working better together to reduce their impact on business.

My Government will continue to work through those recommendations through the lens of the small business from the sector.

Q. It has become increasingly difficult for our members to find hospitality staff. This has been even further exacerbated by closed borders. What are your plans to address the skills shortages in SA? Back to Contents

A. When I speak to hospitality owners around the state, they tell me that the biggest limiting factor to their business is availability of skilled workers.

The solution to this is twofold: training up our local workforce to create a skills pipeline, and bringing in skilled workers from interstate and overseas who can plug skill gaps quickly.

This is where my Government’s $200 million Skilling South Australia initiative made a real difference, delivering nation-leading growth after years under Labor with apprentice and trainee decline.

Over the past four years South Australia has led the nation with over 55,000 new apprenticeship, pre-apprenticeship and traineeship commencements, many in the hospitality sector. Since we were elected in 2018, over 3,300 businesses have hired a trainee or apprentice for the first time – and that momentum will continue.

A re-elected Liberal Government will continue to invest in our apprentices – making it easier for businesses to hire and train the skills they need to grow their workforce.

While focussing on the local skills pipeline, we have also recognised that urgent skills gaps can be plugged quickly by incentivising qualified skilled workers from overseas to consider bringing their careers to South Australia.

Following representations from my government about the latent need with the sector, the Federal Australian Government has added chefs, restaurant managers, cooks, sommeliers, and hotel or motel managers to the list of workers able to apply for a prioritised work visa in South Australia under the DAMA program.

I am confident that these two approaches will grow the skills we need for our hospitality and tourism sector.

Q. What is your vision for South Australia considering COVID-19

may be with us in one form or another going forward?

A. We have learnt a great deal over the last two years since COVID-19 darkened our doors.

Like the hospitality industry we have had to change tack to respond to the changing advice to keep our community safe and our economy strong.

But now, we are ready to spring out of COVID-19 and continue the growth trajectory that our state is on.

If you cast your minds back ten years ago Adelaide and South Australia looked very different.

Our reputation domestically was stagnant – high unemployment rates, an economy in the gutter, an unpredictable energy grid and a flight of talent and capital to the eastern states.

Our reputation internationally was non-existent.

Now, after only four short years of Liberal leadership South Australia has the strongest economic growth in the nation – and we have achieved this in the middle of a once in a 100 years pandemic.

That fact alone is staggering.

It is thanks, in no small part, to all of you who have had a vision of an Adelaide and worked hard to deliver on that vision. We see hospitality and tourism as one of the critical sectors for delivering on our vision for South Australia as a worldleading destination.

Adelaide is no longer overlooked – it is a city garnering global attention, with the unemployment rate at record lows, the strongest economy in the nation, and for the first time in nearly 30 years, people are moving to our state rather than away from it.

I am excited and I’m ambitious about South Australia’s future. A future where Adelaide is a magnet for tourism and investment, where the sector is confident to invest in our hospitality venues, where our reputation for food and wine continues to be world-leading.

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Q&A with Peter Malinauskas LEADER OF THE OPPOSITION

Q: The hotel industry provides employment for more than 26,000 people and provides enormous benefits to the SA economy, other businesses and of course tax.. we have also been one of the hardest industry’s hit by COVID-19 restrictions. Can you outline what your party’s vision is for the hotel industry in SA and how that might be achieved?

A: I strongly believe our state’s hotels play a vital role not just in our economy but in our local communities.

There is no question the hotel industry has been one of the hardest hit by the COVID-19 pandemic.

Hotels, their owners, managers and staff have made enormous sacrifices to help stop the spread of COVID-19. I thank each and every one of you.

Unfortunately, I believe your sacrifices have not been adequately recognised or respected by the Marshall Liberal Government.

I believe the hotel industry will play a vital role in our state’s economic recovery - whether it kickstarting domestic and international tourism

or kickstarting our CBD. But I don’t believe you should be left on your own – government has a vital role to play. My vision is for a revitalised hotel industry which emerges from COVID-19 stronger than it was before.

That means bringing back the big events that inject millions into the tourism and hospitality sector, which is why I have announced I will bring back the Adelaide 500 Supercars race, which was scrapped by the Marshall Liberal Government.

And it means keeping your costs as low as possible, which is why I have pledged there will be no new taxes under a Malinauskas Labor Government, and no surprise changes to tax policy.

A: My view about COVID-19 restrictions is clear: the government should do everything it can to ensure restrictions placed on business are as minimal as possible while maintaining public health.

But, in circumstances where the government must place restrictions on business in the interests of public health, then the government has a responsibility to provide adequate financial support.

The Marshall Liberal Government has often been too slow and too miserly when it comes to financial support.

But that is just the beginning, between now and the election I will outline more policies to support a stronger hotel industry.

Throughout the COVID-19 pandemic, I have put constructive ideas on the table to support our hotel industry, whether it be direct financial support, waiving of various fees, charges and taxes or tourism voucher schemes.

Q: Hotels are a huge part of the tourism industry in SA, including food and wine and accommodation. What are your plans and policies for restoring and growing tourism in SA both post COVID-19 and if necessary, living with COVID-19 longer term?

Some of my ideas have been taken up by the government while others have not. Rest assured, if I am elected Premier in March, you will not be left on your own and I will outline a suite of policies to assist in the COVID-19 recovery so you can thrive into the future.

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One thing we have learned over the past two years is that a strong health system is intrinsically linked to a strong economy.

One of the reasons our local hotels have been burdened with strict COVID-19 restrictions – often stricter than other states – is because our hospital system has been unable to cope.

Government cuts and the ramping crisis have left us horribly exposed, which has been exacerbated post the opening of the borders.

That is why I will make the significant investments necessary to ensure we have a stronger health system which is better able to cope with future health challenges.

Q: Small and medium hotel businesses have a huge amount of red tape, regulation and costs.

What are your initiatives and policies to support small business including those in regional areas?

A: I have made a clear promise that a Malinauskas Labor Government will not introduce any new taxes if elected at the March 2022 State Election.

Unlike the Marshall Liberal Government, there will be no surprise changes to tax policy after the election – no increases to state taxes and a restoration of the established Treasury formula for fees and charges.

Many will remember in the Marshall Liberal Government’s second budget it announced more than half a billion dollars’ worth of hikes to fees and charges, including many which hit the hotel industry. And who could forget the land tax debacle? All this from a government which promised lower costs.

Q: It has become increasingly difficult for our members to find hospitality staff. This has been even further exacerbated by closed borders. What are your plans to address the skills shortages in SA? A: I have heard loud and clear the calls from your industry and others about our state’s skills crisis.

That is why I have developed and released a comprehensive education policy which is all about improving the quality of our schools, but also the pathways out of school and into employment.

A central feature is my plan to build five new technical colleges - three in metropolitan Adelaide and two in regional South Australia.

Steven Marshall said one thing before the election and then did the opposite after the election.

These technical colleges will be brand new buildings with the latest equipment and state-of-the-art technology, run in conjunction with nearby high schools to allow year 10-12 students to successfully complete their SACE while getting trade qualifications.

My pledge is clear, under a Labor Government under my leadership, there will be no new taxes and no surprise changes to tax policy.

They will also facilitate links with local businesses, connecting students to apprenticeships and traineeships.

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Q: What is your vision for South Australia considering COVID-19 may be with us in one form or another going forward?

A: The COVID-19 pandemic presents a once-in-a-lifetime opportunity to build a better South Australia.

But it won’t just happen. We must seize this moment.

I am determined that the suite of policies I take to the people of South Australia in March are not just for the next election but for the next generation.

The coming years will present challenges, but they also present opportunities the likes of which we haven’t seen since World War II. I look forward to detailing my policy vision for our state ahead of the election - a vision for the future.

A vision for the future of jobs, health, education and the environment.

In 30 years' time, I hope our children can say this generation saw the moment and seized the moment.

Let’s make the legacy of COVID-19 a more secure and prosperous future.

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AHA|SA MEMBER INFORMATION

New Managers Guide to WHS OWEN WEBB - AHA|SA WORKPLACE RELATIONS MANAGER The Hospitality Industry Work Health & Safety Association of South Australia (HIWHSA) has just released a new Managers Guide to Work Health and Safety.

The Managers Guide has been developed by HIWHSA for the busy hospitality manager who needs clear and to the point guidance on how to set up and maintain better safety in the workplace.

The new guide is a collaborative effort by the HIWHSA. The HIWHSA is an incorporated association consisting of representatives from the Australian Hotels Association (SA), Clubs SA, United Workers Union, Institute of Hospitality in Healthcare and SafeWork SA. The HIWHSA has created a number of products for the hospitality sector over the years including the Eat to Live package, emergency procedures guides, WHS manuals, safe operating procedures, induction checklists and other WHS guidance materials.

The Managers Guide is separated into four sections containing the following: CHAPTER 1: LEADERSHIP & COMMITMENT For safety to be effective, the business must show that safety is taken seriously, and that there is a genuine commitment to preventing harm. Chapter 1 of the guide helps Managers to establish a Work Health and Safety Policy to show that level of commitment to safety in the workplace.

CHAPTER 2: CONSULTATION & COMMUNICATION Consultation is the process of sharing WHS information and considering employees’ feedback before making decisions, for example, when considering a change of process, or purchasing new equipment. The authority and responsibility for making decisions does not change, it still remains with management. Chapter 2 of the guide focuses on the best ways to communicate safety in the work environment.

CHAPTER 3: HAZARD MANAGEMENT Hazards are anything that has the potential to cause harm. Hazard management improves efficiency and safety by finding any gaps and smoothing out inconsistencies. Chapter 3 of the guide helps managers 14 | Hotel SA | W W W . A H A S A . A S N . A U

to step through a specialised hazard management tool.

The tool helps to show that all reasonably foreseeable hazards are identified, assessed and sufficiently controlled.

CHAPTER 4: TEMPLATES, CHECKLISTS & EXAMPLES Chapter 4 of the guide contains sample policies, procedures and forms that can be adapted to suit hotels needs. They cover many of the common hazards found in hospitality such as contractor management, hazardous substances, manual handling, incident reporting, and plant inspection and maintenance.

The documents are written in a way to help manage employee competency, responsibilities, record keeping and systematic review.

As we start 2022, now is the perfect time for Members to review their current work health and safety policies and procedures and the Managers Guide can assist in that review process.

The Managers Guide is available in Word and PDF format to download from the AHA|SA website  in the Member’s portal under the Workplace Relations tab.

If Members have any queries on their work health and safety or food safety obligations, they can contact the Workplace Relations team at the AHA|SA office.

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SA Shines at National Awards The Bridgeport Hotel  at Murray Bridge has been recognised as the Regional Hotel of the Year at the AHA’s National Awards for Excellence in Hobart.

It was one of seven hotels and individuals to be lauded as the best in Australia across a range of categories.

Among the highlights was the induction of South Australia’s Greg Fahey (2020 inductee) into the prestigious Diageo Johnnie Walker Hall of Fame. AHA National President Scott Leach said the presentation dinner was a significant and moraleboosting event given the enormous challenges that the industry has faced over the last two years.

“Against all odds, industry operators right around the country have continued to provide the highest possible levels of industry service and customer experience. Their innovation, their optimism and their commitment has shone through.”

“As we rightly celebrate our winners, we also acknowledge and salute the wonderful contributions of each and every one of our industry operators during the toughest period in the industry’s long history,” he said.

He said the annual awards was about rewarding new ideas, excellence and old-fashioned hard work in venues ranging from mum and dad run country pubs to huge, five-star accommodation hotels.

“It also an opportunity to recognise the individual stars of our industry.

They will set the standards for the future and ensure that Australian hospitality continues to enjoy world -wide recognition.”

The Overall Hotel of the Year at a metropolitan level went to the Sandstone Point Hotel  in Queensland, while at a regional level, the winner was The Bridgeport.

The best restaurant in the Accommodation Division went to Altitude Restaurant  at the Shangri-La Hotel in Sydney, while

16 | Hotel SA | W W W . A H A S A . A S N . A U

the Best Regional Restaurant went to the Tinamba Hotel in Victoria.

Saffire Freycinet  at Coles Bay in Tasmania won the Deluxe Accommodation, while the Overall Hotel of the Year Accommodation Division went to MACq01 Hotel , Hobart, Tasmania.

Blanche Bar  in Karratha, Western Australia, was recognised for its effort in the Best Tourism Initiative section, while the Best Hotel Accommodation General Division went to Watsons Bay Boutique Hotel  in Sydney.

The prestigious Chef of the Year was awarded to Adam UptonBrowning of Marnong Estate  at Mickleham in Victoria, whilst The Botanical Hotel  in South Yarra took home the top honours in Best Bar Presentation and Service in a metropolitan area.

Hotel Industry Rising Star went to Ricci-lee Wheeler of The Seabreeeze Hotel l at Nelsons Bay. Back to Contents

A FULL LIST OF 2021 WINNERS ARE FEATURED BELOW:

• Best Keno Venue: Welcome Stranger Hotel, Melbourne VIC

• Best Mid-Range Accommodation: Holiday Inn Sydney Airport, NSW

• Employee Excellence in Service General Division: Molly, Canberra ACT (Jess Arena)

• Best Gaming Venue – Regional: Bradford Hotel, Rutherford NSW

• Best Bistro – Regional: The Heritage Balnarring, VIC

• Best Gaming Venue – Metropolitan: Sugar Gum Hotel, Hillside VIC

• Best Bistro – Metropolitan: Stirling Hotel, SA 

• Front of House Employee of the Year - General Division: Uraidla Hotel, SA (Heath Johansen)  • Chef of the Year: Marnong Estate, Mickleham VIC (Adam Upton-Browning) • Employee Excellence in Service - Accommodation Division: Balgownie Estate Vineyard Resort and Spa, Yarra Glen VIC (Mel Watson) • Front of House Employee of the Year - Accommodation Division: Mount Lofty House, Crafers SA (Chris Speck)  • Hotel Industry Rising Star: The Seabreeze Hotel, Nelson Bay NSW (Ricci-Lee Wheeler) • Best Tourism Initiative: Blanche Bar, Karratha WA • Best Bar Presentation & Service – Regional: Exchange Hotel, Kilcoy QLD • Best Bar Presentation & Service – Metropolitan: Botanical Hotel, South Yarra VIC • Draught Beer Quality Award: Noonamah Tavern NT • Best Hotel Bar - Accom. Division: Ovolo Woolloomooloo NSW

• Best Family Dining: Treendale Farm Hotel, Australind WA • Best Restaurant – Metropolitan: The Old Synagogue, Perth WA

• Outstanding Community Service & Achievement: Duke of Brunswick Hotel, Adelaide SA 

• Best Restaurant Accommodation Division: Shangri-La Hotel, Sydney NSW

• Best Outdoor/Non-Enclosed Area: Barangaroo House, Sydney NSW

• Best Restaurant – Regional: Tinamba Hotel VIC

• Outstanding Achievement in Training: Cataract on Paterson, Launceston TAS

• Best Marketed Hotel - General Division: Sandstone Point Hotel QLD

• Best Redeveloped Hotel - General Division: Tattersalls Hotel, Armidale NSW

• Best Marketed Hotel Accommodation Division: The Island Gold Coast, Surfers Paradise QLD

• Best Redeveloped Hotel Accommodation Division: Hilton Surfers Paradise Hotel & Residences, QLD

• Best Meeting and Events Venue: Eaton’s Hill Hotel, Brisbane QLD

• Best Deluxe Accommodation: Saffire Freycinet, Coles Bay TAS

• Best Suite/Apartment Hotel: East Hotel, Kingston ACT

• 2020 Diageo Johnnie Walker Hall of Fame: Greg Fahey, SA 

• Best Sporting Entertainment Venue: Northies Cronulla Hotel NSW • Best Environmental & Energy Efficiency Practice: Watervale Hotel SA 

• Best Retail Liquor Outlet: Bracken Ridge Tavern QLD

• Best Superior Accommodation: Sails in the Desert, Ayers Rock Resort NT and the Ship Inn Stanley, TAS

• Best TAB Licensed Venue: Newmarket Tavern, Flemington VIC

• Best Hotel Accommodation - General Division: Watsons Bay Boutique Hotel, NSW

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• Best Entertainment Venue: The Corner Hotel, Richmond VIC

• 2021 Diageo Johnnie Walker Hall of Fame: Tom McGuire AM, QLD • Best Hotel Group Operator: Sand Hill Road, VIC • Overall Hotel of the Year – Regional: Bridgeport Hotel, Murray Bridge SA  • Overall Hotel of the Year – Metropolitan: Sandstone Point Hotel, QLD • Overall Hotel of the Year - Accom.

Division: Mac01, Hobart TAS

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| Hotel SA | 17

What Makes an AwardWinning Hotel?

While the Awards For Excellence judges are a closely guarded secret, a few clues about what they look for can be found in their comments from previous years.

Descriptions such as “incredible standards”, “stunning” and “modern hospitality at its finest”.

Providing an “experience” is also important. This is about the end result for patrons, as opposed to the bricks and mortar and is evidenced in judging comments related to “exceptional service and attention to detail”.

Uraidla Hotel

Another term is “ground breaking” – and the hotels that set a new standard.

The Marion Hotel , which has won two Hotel of The Year Awards, was singled out for the level of quality across all areas of operation - food and beverage, functions, accommodation, retail and gaming.

The Uraidla Hotel  featured in several awards, receiving two and a commendation for a third last year.

One aspect that was noted – and is similar to the Bridgeport Hotel , was the long-term commitment.

In the case of the Uraidla, it was a seven-year, $6.6 million project that now includes a restaurant,

PAINTMASTER S.A. PTY LTD Dave Adams Painting & Decorating

Commercial • Residential • New Buildings • Restorations

Congratulations to the Uraidla Hotel, management and staff on its 2021 AHA|SA Award for Redeveloped Hotel – Metropolitan.

Paintmaster SA are a South Australian Company with over 30 years experience in residential and commercial painting and decorating.

PREVIOUS WINNER OF THE MPA AWARD FOR EXCELLENCE IN COMMERCIAL REPAINT www.paintmaster.com.au 0414 475 594 | dave@paintmaster.com.au Builders Lic: BLD 107068

18 | Hotel SA | W W W . A H A S A . A S N . A U

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two casual dining areas; two bars; two unique and different function areas; an underground wine tank; an extensive outside area including a gazebo; a café, brewery, and bakery.

The Bridgeport took this to an entirely new level, requiring 11 years of planning and development, as well as a $45-million financial commitment. Judges described it as a true masterpiece and also highlighted “a ground-breaking jobs program for the long-term unemployed in the region.”

In his comments at the awards, AHA|SA General Manager Ian Horne provided a few clues to aspiring award winners, talking about “the incredible standards in food and beverage, service and experience”.

He also noted hotel teams that “continue to lift, innovate and set high standards across all facets of our venues”.

Bridgeport Hotel

Proudly supplying the Uraidla Hotel

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W W W . A H A S A . A S N . A U

| Hotel SA | 19

Foodbank In a follow up to the 'Pubs with Heart' Community Funding of $35,000 to Foodbank SA  for their Meat Program back in December 2021, Foodbank need up to 10 tonne of meat per month to meet the current levels of demand in their Food Hubs across the state.

meat are. It helps me out greatly when I need the help.

Access to Foodbank means a lot to me because I know we can access food when we need it." – Foodbank Client.

We were delighted to receive these heartwarming messages from a couple of Food Hub clients, who without the meat supply would simply go without!

“Without the food hub we would have weeks where meat and veg would not be possible. Foodbank means we can eat and not have to worry so much where our next meal is coming from.” – Foodbank Client.

"I am a single mother with a two year old daughter and the service and food I got today was totally awesome and very happy with how fresh the fruit, veg and the

This warms our hearts knowing our contribution makes a real difference to those in need across South Australia.

Junction Australia In follow up from the Women in Hotels Christmas event where $3k was raised for Junction Australia , we were able to purchase a wish list of essential items for many of the women in emergency housing across SA. We were delighted to receive feedback from many of the thankful recipients.

The AHA|SA and Women in Hotels network is heartened to be able to make a difference to the lives of these vulnerable women in our community.

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“Today I received a Christmas gift courtesy of the women in hotels. My junction housing provider nominated myself as a recipient of this generous donation from your association where I received an amazing 5.3 litre Air Fryer a kitchen product I have dreamt of buying but I had not had the funds to do so.

The gift is going to be so handy as I welcome my first baby into the world in January. Thank you to all your company does to make donations like this available to women like myself.” - Junction Recipient Back to Contents

Mary Potter We love to deliver these flowers after our annual President’s Lunch to the Mary Potter Hospice . Here is a lovely note we received from them in December 2021.

"Thank you AHA|SA for thinking of the Hospice to receive the flowers from your function.

“It is difficult to comprehend but we often have patients with no flowers in their room. I suppose some have small families and others perhaps don’t see the point in bringing in flowers.

“But we do. They brighten their rooms and flowers bring patients a little joy. And those patients who were keen gardeners and have always surrounded themselves with the fruits of their labour – enjoy the beauty of fresh flowers once again.

“So the flowers were quickly organised and distributed

by Wayne - our volunteer.

kindness. Thanks again for the beautiful flowers.

You made our day."

“He made sure we were aware of what you had done, so we could say thank you. He was quite touched by your

Warm regards, Lorna Riddle - Executive Director The Mary Potter Foundation Inc.

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| Hotel SA | 21

Sammy D Foundation to Educate 3,000 More Young South Australians Thanks to 'Pubs with Heart' The Sammy D Foundation  is set to deliver its Educating and Empowering Young People project to a further 30 South Australian schools, with approximately 3,000 young people set to be educated thanks to the Australian Hotels Association (SA Branch) through the ‘Pubs with Heart’ funding program.

The school-based programs aim to educate young people around the consequences of bullying, violence and drug and alcohol misuse and provides them with the knowledge and strategies to keep themselves and their schoolmates safe.

It consists of both an educational presentation followed by small group workshops, designed to explore real-life scenarios and to provide young people with the tools to either avoid or remain safe if these situations were to occur to them. The program will be delivered across both primary and high schools in 2021 and 2022.

The expansion in program delivery is made possible through the ‘Pubs with Heart’ program, which supports charities, not for profit organisations and disadvantaged groups in delivering community-based programs.

“Issues such as violence, bullying and alcohol and other drug misuse have extensive and severe consequences, not only for the individuals involved but for their loved ones and broader community and the best way to prevent these behaviours is through focused primary prevention educational programs,” said Sammy D Foundation General Manager, Brigid Koenig.

“Thanks to ‘Pubs with Heart’, The Sammy D Foundation can continue to deliver some of our education programs free of charge to a further 30 South Australian schools and over 3,000 young South Australians.”

AHA|SA General Manager, Ian Horne, said that he was delighted to support the Sammy D Foundation through their ‘Pubs with Heart’ program.

“The AHA|SA, through the ‘Pubs with Heart’ funding program, is delighted to support the Sammy D Foundation. The important work they do in the community is very worthwhile and the SA hotel industry is proud to work alongside them to achieve positive choices and outcomes in the community.”

For more information around the Sammy D Foundation and its programs please visit: www.sammydfoundation. org.au 

New AHA|SA Bronze Corporate Partner MyVenue is the Australian-built cloud-based point of sale (POS) solution designed for hospitality venues. Its fast, easy-to-use POS application includes a native mobile ordering app, inventory

management, and live browseraccessed reporting dashboards.

MyVenue’s team of Adelaide-based POS experts provide local support, 365 days of the year.

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For more information on how MyVenue can help your hotel, please contact our Adelaide-based Hospitality Market Specialist, Tony Cavaiuolo on 0407 329 953 or tony. cavaiuolo@myvenue.com .

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Philips Smart Meeting Bluetooth portable speakerphone 4k Video with Sembly AI meeting solution

Up to 8 array MICs with 360° Audio pickup Up to 5m recording distance Built in speakers & battery 4K Video recording within motorised horizontal & vertical level

*Available in April 2022

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Bluetooth & USB connection W W W . A H A S A . A S N . A U

sa l es @ c opi a .c om .a u | 1300026742 | 0 8 8 2 2 3 5 5 9 0

| Hotel SA | 23

Upskill for Summer with TAB Have you got a new starter to your venue who could use a crash course in all things racing? Are you a seasoned pro requiring a refresher on what's new with the TAB app? Been a while since you logged in to MyTAB? Never fear, the ever-knowledgeable and friendly TAB Team have you sorted, with their 40-minute, live virtual Skills Sessions. Topics currently on offer include: • An introduction to racing – bet types, track conditions, how to read form & digital odds, Trackside, terminology • US Sport – turn your venue into the home of NBA, NFL & MLB

• Live Betting – explore one of TAB's most popular in-venue betting markets • TAB App - Venue Mode, Play Central, Digital Commissions + much (much) more • MyTAB - take a deep dive into your one-stop-shop for everything TAB BOOK NOW 

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Help is close at hand.

Call Gambler’s Help, GambleAware or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gambleaware.nsw.gov.au  or www.gamblinghelponline.org.au  Stay in control. Leave before you lose it. Gamble Responsibly.

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Where hotels shop.

Creating the perfect dish starts with quality ingredients.

That’s why Bidfood is Australia’s leading distributor to the foodservice industry and trusted by over 50,000 chefs.

From dry and chilled items, quality meats, seafood, liquor and more, Bidfood provides all the ingredients for success.

To place an order or for more information, contact your local Bidfood branch or log on to myBidfood.

Bidfood Adelaide 08 8243 5100 | sales.adelaide@bidfood.com.au John Lewis Foodservice 08 8350 7300 | sales.jlfsadelaide@bidfood.com.au

bidfood.com.au

A C C O U N TA N C Y S E R V I C E S

CLEANING SERVICES

KITCHEN & BAR EQUIPMENT

Bentleys SA 8372 7900

Smart Cleaning Services 1300664647

Andale Hotel Services 8234 0388

Perks Accountants & Wealth Advisers

ENERGY

Bunnings Group 0435 630 660

08 8273 9300

Class A Energy Solutions 8391 4853 Make it Cheaper 02 9137 5260 Power Maintenance 1300 700 500 Trans Tasman Energy Group 1300118 834

Stoddart Manufacturing & Food Service

Cardtronics 03 9574 4878

FA C I A L R E C O G N I T I O N T E C H N O L O G Y

Ryan & Durey Solicitors 6166 9000

Next Payments 1300 659 918

COMS System Ltd 04 21 341 261 Vix Vision 0400 310 326

Wallmans Lawyers 8235 3000

FINANCIAL PLANNING

Liquor Legends 0429 825 072

Perks Accountants & Wealth Advisers 08 8273 9300 Winnall & Co. 8379 3159

Social Media AOK 1300 658 543

F I R S T- A I D

Boylen 8233 9433

Winnall & Co. 8379 3159 AT M S

Banktech/Maxetag 1800 08 09 10

ARCHITECTS & INTERIOR DESIGNERS

Studio Nine Architects 8132 3999 AUDIO VISUAL

Big Screen Video 1300 244 727 Novatech Creative Event Technology

Equipment 0427 106 103 LEGAL SERVICES

DBH Lawyers 1800 324 324 / 8231 3668

L O YA LT Y & R E W A R D S Y S T E M S M A R K E T I N G & C O M M U N I C AT I O N S MEDIA

8352 0300

St John 1300 360 455

BACKGROUND MUSIC

FOOD SERVICES

Foxtel 1300 306 460

Bidfood 0427 099 558 Galipo Foods 8168 2000 International Oyster & Seafoods 8231 6441 PFD Foodservice 8114 2300 Thomas Foods 8162 8400

Solstice Media 8224 1600

Moov Music 1300 139 913 Zoo Business Media 07 5587 7222 BANKING & FINANCE

Bank SA 0403 603 018 Perks Accountants & Wealth Advisers 08 8273 9300

FIVEaa 8419 1395

FURNISHINGS

BEER DISPENSE EQUIPMENT

Andale Hotel Services 8234 0388 BEVERAGE GASES

BOC Limited 0424 647 568 Supagas 8252 7472

Concept Collections 1300 269 800 G A M I N G A N A LY S I S

Independant Gaming Analysis 8376 6966 Winnall & Co 8379 3159 G A M I N G F L O AT R E C O N C I L I AT I O N

BEVERAGES

Accolade Wines 8392 2238 Australian Liquor Marketers 8405 7744 Carlton & United Breweries 8416 7819 Coca Cola Europacific 13 26 53 (13 Coke) Coopers Brewery 8440 1800 CUB Premium Beverages 8276 4888 Diageo 0401 120 872 Empire Liquor 8371 0088 Lion 8354 8888 Liquor Marketing Group 8416 7575 Oatley Fine Wine Merchants 1800 628 539 Options Craft Liquor Merchants 8346 9111 Pernod Ricard Australia 8208 2400 Samuel Smith & Son 8112 4200 Treasury Wine Estates 8301 5400 BOOKKEEPING

Liquor Legends 0429 825 072 Perks Accountants & Wealth Advisers 08 8273 9300 Winnall & Co. 8379 3159 BUILDING EQUIPMENT/SUPPLIES/ HARDWARE

Bunnings Group 0435 630 660 CASH & COIN EQUIPMENT

Banktech/Maxetag 1800 08 09 10

GBay/Aruze Gaming 0424 700 888 GFR Pro 0408 186 540 G A M I N G L O YA LT Y GAMING MACHINE SERVICES

insworth Game Technology 0409 171 616 A Aristocrat Technologies Australia 8273 9900 GBay / Aruze 0409 673 778 IGT 8231 8430 Independant Gaming Analysis 8376 6966 Konami Australia Pty Ltd 0409 047 899 MAX 8275 9700 Scientific Games 0400 002 229 GAMBLING SERVICES

Perks Accountants & Wealth Advisers 08 8273 9300 Tanda 1300 859 117 Winnall & Co. 8379 3159 POS SYSTEMS

Bluize 1300 557 587 Liquor Legends 0429 825 072 MyVenue 0407 329 953 P R O M OT I O N A L P R O D U CT S

The Banner Crew 8240 0242 P R O P E R T Y S A L E S & V A L U AT I O N S

Knight Frank Valuations & Advisory SA 8233 5222 R E TA I L L I Q U O R M A R K E T I N G

Liquor Legends 07 3107 7422 Liquor Marketing Group 8416 7575 DNA Security Solutions 1300 667 688 S P O R T S & E N T E R TA I N M E N T M E D I A

GIFT CARDS

Foxtel 1300 306 460

The Pub & Bar Card 1300 375 346

S TA F F T R A I N I N G & R E C R U I T M E N T

H OT E L B R O K E R S

Langfords Hotel Brokers 0410 605 224 McGees Property Hotel Brokers 8414 7800

Career Employment Group 8338 1492 Maxima 8340 7766

H OT E L M A N AG E M E NT

Migration Solutions 8210 9800

H&L Australia 1800 778 340 Liquor Legends 0429 825 072

08 8273 9300

Perks Accountants & Wealth Advisers

I N F O R M AT I O N S Y S T E M S / S I T E P R E P

Cardtronics 03 9574 4878

INSURANCE

Aon Risk Solutions 8301 1111

GBay/Aruze Gaming 0424 700 888

I . T. P R O D U C T S & S E R V I C E S

Hostplus 0418 327 607

Boylen 8233 9433 CompNow 1300 2667 669

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PAY R O L L & H R R E S O U R C E S

Liquor Legends 0429 825072

SECURITY SERVICES & PRODUCTS

The Lott 132 315 UBET 8354 7300

Max Systems 8275 9700

Next Payments 1300 659 918

ONHOLD/MESSAGING

1800 ON HOLD 07 5587 7222

H&L Australia 1800 778 340

Bluize 1300 557 587

BK Electronics 0431 509 409 Coms Systems 0408 462 321

MUSIC LICENSING

OneMusic 8331 5800

St John 1300 360 455 S U P E R A N N U AT I O N

Host­Plus 8219 3902 WEBSITES

Boylen 8233 9433 W O R K E R S C O M P E N S AT I O N S E R V I C E S

EML 1800 469 931 W W W . A H A S A . A S N . A U

| Hotel SA | 27

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Corporate Partners D I A M O N D

2021/22

P L A T I N U M

G O L D

131 733 S I L V E R

pfdfoods.com.au For full product range and details of your nearest branch

Social Media AOK

Ainsworth Game Technology

Foxtel

Technology

Australian Liquor Marketers

GFR PRO

Oatley Fine Wine Merchants

St John

BankSA

IGT

OneMusic

Stoddart Food Equipment

Big Screen Video

Independant Gaming Analysis

Options Craft Liquor Merchants

Tanda

Bluize

Konami Australia Pty Ltd

Samuel Smith & Son

Winnall & Co

Boylen

Liquor Marketing Group

Scientific Games

Bunnings Group

Novatech Creative Event

Smart Cleaning Solutions

1800 ON HOLD

COMS System Ltd

Langfords Hotel Brokers

Power Maintenance Group

Andale Hotel Services

Concept Collections

Liquor Legends

Ryan & Co. Solicitors

Banktech

DBH Laywers

Make it Cheaper

Solstice Media

Bentleys Accountants

DNA Security Solutions

Maxima Training Group

Studio Nine Architects

BK Electronics

EML

McGees Property Hotel Brokers

Supagas

BOC Limited

Empire Liquor

Migration Solutions

The Banner Crew

GBay/Aruze Gaming

MyVenue

The Pub & Bar Card

International Oyster & Seafoods

Next Payments

Knight Frank Valuations & Advisory SA

Perks Accountants & Wealth Advisers

PFD063 Hotel SA Advert (1/4 Page).indd 1

18/05/09 11:47 AM

B R O N Z E

Cardtronics Career Employment Group Class A Energy Solutions CompNow

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Trans Tasman Energy Group Vix Vision Wallmans Lawyers

W W W . A H A S A . A S N . A U

| Hotel SA | 29

C.C. Soda. Lime.

30 | Hotel SA | W W W . A H A S A . A S N . A U

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GAMING CARE works with all South Australian Hotels with gaming machines to reduce the harm caused by problem gambling.  Providing the hotel industry with the capacity to respond to community concerns related to the harm associated with gambling by contributing to early intervention and support for problem gamblers and their families.  Minimising the harm caused by problem gambling behaviour by fostering a compliant and proactive industry that works with regulators, gambling help services and gaming patrons to minimise harm caused by gambling.  Assisting licensees and hotel staff with their compliance obligations, and supporting venue staff through education and training regarding the recognition of problem gambling indicators and assisting in accurately documenting patron behaviour.  Providing licensees and hotel staff with the confidence and skills required to engage directly with patrons who are showing indicators of potential problem gambling, enabling them to intervene early and refer the patron to a gambling help service, or other support options if required.

Contact your local Gaming Care Officer, or our Office, for information on how Gaming Care can assist your venue.

T 08 8100 2499 F 08 8232 4979 E INFO@GAMINGCARE.ORG.AU 4TH FLOOR AHA|SA HOUSE 60 HINDMARSH SQUARE, ADELAIDE SA 5000

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For any assistance or support please contact your local Gaming Care Officer, or our office for information on how Gaming Care can assist your venue.

W W W . A H A S A . A S N . A U

| Hotel SA | 31

L I C E N S E E

DECEMBER 2021 - JANUARY 2022

T R A N S F E R S

H OT E L

L O C AT I O N

E F F E C T I V E D AT E

NEW LICENSEE

Rhynie Hotel

Rhynie

09.12.21

Midac Enterprises Pty Ltd

Barmera Motel Hotel

Barmera

10.12.21

Black Rhino (Barmera) Pty Ltd

Prince of Wales Hotel Motel

Penola

13.12.21

Duxton Royal Oak Hotel Custodian Pty Ltd

Naracoorte Hotel

Naracoorte

13.12.21

AVC Operations Pty Ltd

Kangaroo Island Lodge

Kangaroo Island

22.12.21

1834 Hospitality Pty Ltd

Gaslight Tavern

Brompton

10.01.22

S Lawrie Pty Ltd

Colonel Light Hotel

Adelaide

11.01.22

Brock Gregory Phillips

Old Bakehouse

Williamstown

17.01.22

Ventureholics Pty Ltd

Empire Hotel

Kilburn

31.01.22

Australian Leisure and Hospitality Group Pty Ltd

Globe Hotel Mount Gambier (formerly Flanagans Irish Pub)

Mount Gambier

07.02.22

RFMTG Pty Ltd

Eudunda Motel Hotel

Eudunda

14.02.22

Jasen Stuart Murray & Karen Ann Charnstrom

The Little Pub

Adelaide

01.03.22

EDP Hindl

+

NEW MEMBERS

Whyalla Playford Apartments (Part of EDP Group)

O F F I C E

+

P U B L I S H E R

H O L D E R S

3/288 Glen Osmond Road, Fullarton SA 5063 P (08) 8233 9433 W www.boylen.com.au

C O N TA C T

TIM BOYLEN Managing Director tboylen@boylen.com.au

Level 4, 60 Hindmarsh Square, Adelaide SA 5000 POSTAL PO Box 3092, Rundle Mall SA 5000 PHONE (08) 8232 4525 TOLL FREE 1800 814 525 FAX (08) 8232 4979 EMAIL information@ahasa.asn.au WEB www.ahasa.asn.au

JAMIE RICHARDSON Advertising sales@boylen.com.au

MADELAINE RASCHELLA ELLIOTT Studio Manager/Graphic Designer

A D M I N I S T R AT I O N IAN HORNE General Manager OWEN WEBB Workplace Relations GARY COPPOLA Legal and Advocacy SCOTT VAUGHAN Membership & Business Services KATHERINE TAYLOR Communications and TAA (SA) LUCY RANDALL Events & Partnerships BRONTE McCARTHY Finance & Administration DIDIER VOLLERIN Liquor & Gaming LIZ TURLEY Training Coordinator ANNA MOELLER Executive Director Gaming Care

EXECUTIVE COUNCIL DAVID BASHEER MATTHEW BINNS ANDREW BULLOCK SAM McINNES LUKE DONALDSON MATTHEW BRIEN MATT ROGERS

President Vice President Deputy Vice President Secretary Treasurer Executive Council Executive Council Executive Council

COUNCIL Andrew Kemp Andrew Gunn Andrew Plush Anna Hurley

Brad Barreau Darren Steel Elise Fassina Guy Matthews

James Franzon Jason Fahey Jason Kelly John Giannito

Karen Milessi Luke Donaldson Peter Johnson Simone Douglas

Tom Hannah Tony Franzon Trent Fahey Trevor Evans

Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and neither can accept, and therefore disclaims any liability, to any party for loss or damage caused by errors or omissions resulting from negligence, accident or any other cause.

We do not endorse any advertising materials, services offered within advertisements or products, special offers or goods promoted therein.

32 | Hotel SA | W W W . A H A S A . A S N . A U

Following the success of Rise of the Dragon, Ainsworth introduces the next game in the series – Rise of the Tiger.

For more information contact Kelly Frackowski 0409 171 616 or kfrackowski@agtslots.com

https://www.agtslots.com/au/games/rise-of-the-tiger

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