Expo report sustainability ing rev2014 by Bruno Manuel dos Anjos Marques Albano

SUSTAINABILITY REPORT 2014 EXPO MILANO 2015

Expo Milano 2015 wishes to promote an international, cultural and educational experience in a shared manner for its Visitors and Participants, fostering dialogue among all the citizens of the Planet and thus contributing to enhance mutual cooperation. There are several organisational aspects that present innovations: the pervasiveness of the Theme â&#x20AC;&#x153;Feeding the Planet, Energy for Lifeâ&#x20AC;?, the Visitors engagement, the Countries involvement through the Cluster model, the contribution of Companies and Civil Society as well as the several initiatives organised during the approaching phase with Schools, Universities and Research Institutions. We are committed to make Expo Milano 2015 the first Universal Exposition exploiting the best tools for managing our social, economic and environmental performances. This is why, in the occasion of the publication of our second Sustainability Report, we can proudly announce that the Company has obtained a very important acknowledgment from an external verification institution: our Sustainability Management System for the planning phase of the Event is compliant with the international standard ISO 20121:2013, allowing us to keep pursuing the values of efficiency, transparency and outside engagement which represent key objects for Expo Milano 2015. Giuseppe Sala Chief Executive Officer of Expo 2015 Company Commissioner of the Government of Italy for Expo Milano 2015

SUSTAINABILITY REPORT 2014

Expo 2015 SpA

PREAMBLE Expo 2015 SpA has decided to publish a Sustainability Report in order to set down and communicate to all its Stakeholders the commitments undertaken and the results achieved under the social, economic and environmental profile of the organisation of the Milan Universal Exposition. Ever since the candidature phase of the city of Milan to host the Event, sustainability has been a key element in the strategy for ensuring its success which not only characterises the main Theme of the Exposition but also pervades and marks all the planning, organisational and management aspects thereof. Expo Milano 2015 is the first Universal Exposition to have been described through the drafting of a Sustainability Report which, starting from the first edition in 2013, accompanies the approach to the Event and the Event itself. The objective is to promote the dissemination of the activity of sustainability reporting in the organisation of large events â&#x20AC;&#x201C; and in particular of the Universal Expositions â&#x20AC;&#x201C; thus contributing to an intangible legacy of good practices and competences in sustainability reporting. The first Sustainability Report was published in December 2013 with reference to the design and planning phase managed by Expo 2015 SpA up to 30 June 2013, with the exception of some significant data and events which occurred just before the print. In the same way, this second edition reports on the activities carried out by Expo 2015 SpA up to 30 June 2014, with updates on some relevant themes up to the time of printing. The third and last Report will be published at the end of the Event. The previous edition of the Report can be seen and downloaded from the website (http://www. expo2015.org/it/sostenibilita/il-rapporto-di-sostenibilita-di-expo). Reference is made to the same in this edition for more detailed information on certain themes. For the Sustainability Report Expo 2015 SpA has chosen to adopt, as a methodological reference, the 2013 edition of the Guidelines for Sustainability Reporting by the Global Reporting Initiative, the socalled GRI-G4. The GRI Guidelines represent the best practice recognised at international level in the field of sustainability reporting.

SUSTAINABILITY REPORT 2014

INDEX

PAG.

The Milan Universal Exposition and the mission of Expo 2015 SpA 1.1 Introduction 1.2 UNIVERSAL EXPOSITION ORGANISATION AND THE ROLE OF THE BIE 1.3 EXPO MILANO 2015 THEME 1.4 VISITOR EXPERIENCE 1.5 EXPO 2015 SPA ROLE

pag. 8 pag. 8 pag. 10 pag. 11 pag. 11

THE GOVERNANCE AND THE COMPANY Organisation 2.1 Governance and the bodies established for Expo Milano 2015 2.2 Involvement of the Country System 2.3 Corporate governance of Expo 2015 SpA 2.4 Company Organisation

pag. 14 pag. 15 pag. 18 pag. 21

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK 3.1 INFRASTRUCTURES FOR EXPO MILANO 2015 pag. 26 3.2 RELEVANT REGULATORY FRAMEWORK pag. 26

3.2.1 3.2.2 3.2.3 3.2.4

EXPOSITION SITE AGREEMENT REGULATORY FRAMEWORK ON SAFETY AND LEGALITY STRENGHTENING OF THE PRINCIPLES OF FAIRNESS AND TRANSPARENCY ENVIRONMENTAL ASSESSMENT PROCEDURES

3.3 EXPOSITION SITE

pag. 30

3.3.1 MASTER PLAN 3.3.2 WATERWAYS PROJECT

3.4 SITE AND LOCAL COMMUNICATION 3.5 ITALIAN PAVILION 3.6 EXPO VILLAGE 3.7 DIGITAL SMART CITY AND TECHNOLOGY 3.8 DISMANTLING OF THE EXPOSITION SITE AFTER THE EVENT

pag. 41 pag. 42 pag. 48 pag. 48 pag. 50

PAG.

PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERS’ RELATIONS 4.1 EXPO 2015 CHARTER OF VALUE AND COMMITMENTS pag. 54 4.2 STAKEHOLDERS’ MAPPING AND IDENTIFICATION OF MATERIAL ASPECTS pag. 60

PAG.

EXPO 2015’s HUMAN RESOURCES 5.1 Expo 2015’s staff 5.2 Employment policies

5.2.1 PERSONNEL SELECTION AND RECRUITMENT PROCESS 5.2.2 Staff performance assessment

5.3 5.4 5.5 5.6 5.7

Expo 2015’s remuneration policy STAFF SKILLS DEVELOPMENT VOLUNTEER PROGRAMME Employees’ health and safety Health and Safety construction sites

pag. 66 pag. 67

pag. 70 pag. 70 pag. 72 pag. 76 pag. 77

PAG.

THE ECONOMIC FRAMEWORK 6.1 FINANCIAL RESOURCES OF EXPO 2015 6.2 MECHANISM FOR CONTROL AND MONITORING OF EXPENSES 6.3 Financial Statement 2013 6.4 ECONOMIC IMPACT OF THE EVENT

pag. 84 pag. 86 pag. 86 pag. 88

PAG.

THE ENVIRONMENTAL FRAMEWORK 7.1 MAIN OBJECTIVES AND INITIATIVES 7.2 EXPO 2015 SUSTAINABILITY MANAGEMENT SYSTEM 7.3 RECLAMATION INTERVENTIONS ON THE EXPOSITION SITE 7.4 Environmental Monitoring Plan

pag. 92 pag. 92 pag. 95 pag. 95

7.4.1 WORKSITE PHASE MONITORING RESULTS

7.5

Assessment of the Impact on Human Health

7.5.1 Exposure to PM10 and NO2 – Effects and Impact on Health 7.5.2 Exposure to noise – Effects and Impact on Health 7.5.3 Monitoring

7.6

LEED PROTOCOLS

7.6.1 LEED ND PROTOCOL FOR THE EXPOSITION SITE 7.6.2 LEED NC PROTOCOL FOR THE CASCINA TRIULZA

7.7 Guidance and support activities for Participants 7.8 Construction site Audits 7.9 Greenhouse gases Inventory and offsetting

pag. 106

pag. 108 pag. 110 pag. 111

7.9.1 offsetting interventions

7.10 ECOLOGICAL VALUE OFFSETTING (EVO)

pag. 104

pag. 117

7.10.1 PHASE I OF THE EVO PROGRAMME

THE SOCIAL FRAMEWORK 8.1 Participating in Expo Milano 2015 8.2 THE COUNTRIES

8.2.1 “Self Built” Pavilions 8.2.2 CLUSTERS

8.3

THE INTERNATIONAL ORGANISATIONS

8.3.1 UNITED NATIONS 8.3.2 EUROPEAN UNION

8.4 8.5

THE CIVIL SOCIETY THE PRIVATE SECTOR

8.5.1 Partnerships 8.5.2 Suppliers 8.5.3 Green Procurement 8.5.4 ENCOUNTER BETWEEN COMPANIES AND PARTICIPANTS

8.6 Protocols on the topics of Legality and Labour

pag. 124 pag. 125

PAG. 123

PAG. 157

PAG. 173

appendiX

pag. 128

pag. 129 pag. 130

pag. 136

8.6.1 Initiatives aimed at preventing mafia infiltrations in the Exposition Site works

8.7 Communications by Expo 2015

8.7.1 8.7.2 8.7.3 8.7.4

pag. 142

Strategy and Objectives COMMUNICATION PLAN WEBSITES AND SOCIAL NETWORK SPECIAL PROJECTS

8.8 FEEDING KNOWLEDGE PROGRAMME

pag. 147

8.8.1 EURO-MEDITERRANEAN SCIENTIFIC NETWORK 8.8.2 Best Sustainable Development Practices (BSDP) on food security

8.9 SCHOOL PROJECT 8.10 Patronage for the initiatives of various Stakeholders 8.11 Tourism promotion 8.12 Ticketing

pag. 150 pag. 152 pag. 152 pag. 154

METHODOLOGY 9.1 Methodological note 9.2 Table of correspondence with the GRI Guidelines 9.3 CONTACTS

pag. 158 pag. 160 pag. 171

partners’ commitments for the expo milano 2015 sustainability

1 The Milan Universal Exposition and the mission of Expo 2015 SpA

THE MILAN UNIVERSAL EXPOSITION AND THE MISSION OF EXPO 2015 SpA

1.1 Introduction Expo Milano 2015 is a unique global Event of extraordinary importance under the educational, cultural and scientific profile, which will be held in the city of Milan from 1 May to 31 October 2015. The Theme of the Exposition is “Feeding the Planet, Energy for Life”, and centres on nutrition and the sustainable use of resources, the right to a healthy, safe and sufficient nutrition for the whole planet and on the research into and sharing of more sustainable models of production and consumption. The Milan Universal Exposition 2015 will see the participation of over 140 countries and about 20 million Visitors coming from all over the world. The objective is to unite Governments, Institutions, Civil Society and Citizens in a debate on universal themes connected with nutrition and sustainable development: the balance between natural resources, food and energy production, food security, protection of both natural and agricultural biodiversity, innovation in technologies, the multidisciplinary vision and cooperation, the linking of experiences and competences, food cultures, information on healthy lifestyles and nutritional education.

1.2 UNIVERSAL EXPOSITION ORGANISATION AND THE ROLE OF THE BIE The Universal Expositions are the largest of the world events, and since their origins in the first half of the 19th century have been a display case of innovation and inspiration for humanity, and an important platform for the presentation and sharing of new models capable of contributing to the development of progress and civilisation. Organised by the nation that wins a candidature competition, the Universal Expositions provide for the participation of other countries invited through diplomatic channels by the host nation. At international level, the Bureau International des Expositions (BIE) is the organism that has the task of overseeing and regulating the calendar, the candidature campaign, the selection and the organisation of the Expositions. The BIE is an inter-governmental organisation established in Paris in 1928 by the Convention on International Expositions, subsequently amended in 1972, 1982 and 1988 (for further information see the site of the BIE www.bie-paris.org). Membership of the BIE is open to all member nations of the UN or one of its Agencies, of the International Court of Justice, or countries whose application is approved by a two-thirds majority of the General Assembly of the BIE. As of today, there are 168 member countries. The BIE works to ensure correct application of the Convention and of all the regulations relating to the Expositions, and also the transmission of knowledge and best practices from one Event to another. The Expositions provide for two categories of participants: the Official Participants – countries and international organisations – and the so-called Unofficial Participants – NGOs, companies and Civil Society Organisations.

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Expo 2015 SpA

1 Values and the Mission of the Universal Expositions The key Mission of the Universal Expositions is the education of populations, as confirmed by Article 1 of the BIE Convention, on the basis of which an Exposition is “a display which, whatever its title, has as its principal purpose the education of the public: it may exhibit the means at man’s disposal for meeting the needs of civilisation, or demonstrate the progress achieved in one or more branches of human endeavour, or show prospects for the future”. At the root of the BIE’s work – and so also of the organisation of the Expositions – there are three fundamental values: • Trust – by signing the Convention, the countries commit themselves to creating and developing opportunities for humanity to meet, and establish a link of brotherhood between different cultures; • Solidarity – Multicultural exchange and sharing actions are the basis of every Event. The Expositions are a meeting point for cultural diversity and innovation, the place where different civilisations share their knowledge with the objective of identifying together the best prospects and solutions to address the challenges to which humanity is called to respond; • Progress – The Expositions aim to promote education via experience, development via innovation and experimentation via cooperation.

Universal Expositions in History The first Exposition recognised by the BIE before the establishment of the Convention in 1928 is the one held in London in 1851, which saw the participation of 28 countries with more than 6 million visitors: the “Great Exhibition of the Works of Industry of all Nations”. One of the most famous, the Paris World Exposition in 1889, was organised to celebrate the centenary of the French Revolution; the legacy of the Event is the structure that is still considered the symbol of the city and of the whole nation, the Tour Eiffel. In 1906 Milan also hosted an Exposition centred around the theme of transport, to celebrate the opening of the Sempione tunnel. The Universal Expositions are often the ideal setting for the presentation of new inventions and innovations to the whole world, including: the harvester-thresher (London, 1851), automatic sewing machines (Paris, 1855), typewriters, the telephone and the phonograph shown in Philadelphia (1876), the first diesel-powered car (Paris, 1889), the big wheel and the zip fastener (Chicago, 1893), the incubator (Seattle, 1909), the photographic film (San Francisco, 1915), the television (New York, 1939) and the mobile telephone (Osaka, 1970). With the arrival of the third millennium, moreover, the Universal Expositions have made it possible to address the central questions for the world community, as evidenced by the themes of the most recent Expos: The Oceans: A Heritage for the Future (Lisbon, 1998), Humankind, Nature, Technology (Hannover, 2000), Nature’s Wisdom (Aichi, 2005), Water and Sustainable Development (Zaragoza, 2008), Better City, Better Life (Shanghai, 2010), The Living Ocean and Coast: Diversity of Resources and Sustainable Activities (Yeosu, 2012).

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SUSTAINABILITY REPORT 2014

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2015 Milano 9

THE MILAN UNIVERSAL EXPOSITION AND THE MISSION OF EXPO 2015 SpA

1.3 EXPO MILANO 2015 THEME The Theme of Expo Milano 2015, “Feeding the Planet, Energy for Life”, pervades and characterises all the various organisational and expressive dimensions of the Event. The title reminds us of the importance not only of mankind’s nutrition, but also, and above all, that of our Planet, highlighting how these two requirements are deeply connected. The challenge for Expo Milano 2015 is to arrive at an understanding of how mankind can simultaneously feed itself and the planet, through research and the sharing of sustainable models of production and consumption and following a multidisciplinary approach (environmental, historical, cultural, anthropological, medical, techno-scientific and economic), so as to activate and develop ties, relationships and connections that can stimulate all levels of society. Specifically, Expo 2015 has set out the Theme along three main lines: • scientific-technological, which includes scientific considerations, production processes, public policies and the rules that govern food security and quality for balanced, sustainable development, both for individuals and for the systems of food production; • socio-cultural, aimed at encouraging correct, healthy nutrition with the double objective of promoting fair access to resources for all populations, without waste, and of facilitating the meeting of the various peoples’ cultural and social identities through the different culinary and nutritional traditions; • cooperation for development, aimed at reducing hunger, malnutrition and the social imbalances connected with access to food. Expo Milano 2015 and the UN Millennium Goals The Theme of the Exposition and the challenges it poses are rendered even more relevant by the coincidence of Expo Milano 2015 and the deadline for the UN’s Millennium Goals. In particular, the Theme of the Milan Exposition is linked to some of the Goals set down by the United Nations: -- the first: to eradicate extreme poverty and hunger, specifically to reduce by 50% the world population that suffers from hunger; -- the fourth: to reduce child mortality under 5 years of age by two thirds; -- the fifth: to improve maternal health, in particular to reduce the rate of maternal mortality by three-quarters; -- the seventh: to ensure environmental sustainability, in particular by stimulating policies and programmes of sustainable development to reverse the current loss of environmental resources, reducing the process biodiversity of extinction; -- the eighth: to develop a world partnership for development. The United Nations have officially confirmed their participation in Expo Milano 2015 and will focus it on the promotion of the campaign “Zero Hunger Challenge. United for a Sustainable World”. The campaign, launched in 2012 by the UN Secretary-General Ban Ki-Moon, particularly stresses the importance of achieving the first Millennium Goal, that of eradicating hunger, via an express invitation to world cooperation. Regarding UN participation in the Event, more detail will be found in Section 8, while for more information on the Millennium Goals see http://www.un.org/millenniumgoals/.

Expo 2015 SpA

1 1.4 VISITOR EXPERIENCE The objective of Expo Milano 2015 is also that of providing the Visitor with a unique, memorable experience in terms of culture, education and entertainment, presenting itself as a traditional and innovative Exposition at the same time: traditional because it will follow the guiding principle of the BIE regarding the educational value of Expositions, and innovative because it will lay down a new concept of Universal Exposition – thematic, sustainable, technological and centred on the Visitor Experience. Indeed, future Expositions will probably not be remembered for their architectural monumentality, but for the contribution to the themes of human development that they will be able to address publicly and spread universally during the Event. It thus becomes crucial to establish from the beginning the preconditions so that the Visitor’s experience can be transformed into interest, further study, knowledge and awareness. Expo 2015 has therefore set out the Theme in all of its main ways of representation in the Site which will define the Visitor’s overall experience: both with the architecture and in the definition of the content and events by the Participants, both by their food and catering service offer – making the Theme also a practical experience – and in the use of innovative, more sustainable technologies. In this way it will seek to attract the attention of the Visitors, involving them in defining possible solutions to the questions regarding food security raised by the Event and encouraging their active participation or engagement. It is furthermore of fundamental importance for Expo 2015 to ensure a unique Visitor experience accessible to all, in full respect for the values of welcome, solidarity and pluralism essential to the success of the Event. To this end the Company has set in motion a programme of assistance for special Visitors (see Section 3).

1.5 EXPO 2015 SPA ROLE The company Expo 2015 SpA was established according to the provisions of Article 4 of D.P.C.M. 22/10/2008, “Measures required for the realisation of Expo Milano 2015”, the founding regulatory act for the overall organisation of the Event and for the definition of the competences of the bodies and entities designated to carry it out. Expo 2015 SpA, formally established on 1 December 2008, is the body responsible for the organisation, realisation and management of the Event. Consequently its responsibility and duties include carrying out all the activities necessary for: • the realisation of the infrastructure, preparation and construction work of the Exposition Site (see Chapeter 3 of the Report); • the involvement of the Participants in the Event; • the organisation and management of the Event. With reference in particular to the work required for the realisation of the Exposition, Expo 2015 SpA is the commissioning body and – having the juridical status of a body governed by public law – issues public calls for bids for the award of contracts for works, services and supplies, in compliance with the provisions of Legislative Decree N°163 of 12 April 2006 (Code of Contracts). Expo 2015 SpA Shareholders: • 10% - Milan Chamber of Commerce • 10% - Milan Provincial Council • 20% - Lombardy Regional Council • 20% - Municipality of Milan • 40% - Ministry of the Economy and Finance SUSTAINABILITY REPORT 2014

2 THE GOVERNANCE AND THE COMPANY Organisation

THE GOVERNANCE AND THE COMPANY ORGANISATION

2.1 Governance and the bodies established for Expo Milano 2015 The management organisation of Expo Milano 2015 is governed by D.P.C.M. of 6 May 2013, which replaced and abrogated D.P.C.M of 22 October 2008 (the original deed of association of the Company Expo 2015 SpA) and the subsequent provisions with the purpose of rationalising the entities devoted to manage all the activities connected to the Event and to simplify the procedures and processes necessary to provide the infrastructures and to set up the Exposition Site, the related works as well as all the functional interventions included in the municipal, provincial and regional programmes. It defines the overall frame of the measures and funding needed for the realisation of Expo Milano 2015, the responsibilities and competences of the various bodies involved, and the activities of organisation and management of the Event. In particular, two different types of works are identified: • “essential works”, which include infrastructure works directly connected with the Exposition Site and works of a technological nature; • and “related works”, relating to the wider road, street, rail and metropolitan line infrastructure measures. The reference bodies for the governance of Expo Milano 2015 are: 1. Expo 2015 SpA as the company responsible for realising the Exposition Site and some of the essential works, organising the Event and managing the operational relationships with the Participants. 2. The Sole Commissioner of the Government of Italy for Expo Milano 2015 (“Sole Commissioner”) who has the task of: - representing the Italian Government to the participating Countries and International Organisations; - coordinating all the activities related to the preparation and organisation of the Event, with the power of policy-making and general control over themes and contents; - watching over the execution of the infrastructure works necessary for the Event, using enabling powers and, if necessary, extraordinary substitutive powers in the case of necessity or urgency. The Sole Commissioner – identified in the figure of the Managing Director of Expo 2015 SpA also exercises substitutive powers to resolve situations or events hindering the realisation of the essential and related works foreseen for the Event, as well as the participation of the nations and bodies enrolled or the regular progress of the Event. He has nominated two delegates with the functions of ensuring and checking the progress of the activities and measures relating to essential and related works for the Event. 3. The Commission for the coordination of activities connected with Expo Milano 2015 (COEM), as the highest coordinating body of the various institutional levels involved in the Event, with the main purpose of ensuring the necessary link and coherence between the various activities of the Exposition organisation and management. The COEM is chaired by the Prime Minister, or by a delegate of his, and is made up of the Sole Commissioner, the Divisional Commissioner for the Italy Pavilion, the pro-tempore President of the Lombardy Region, the pro-tempore President of the Province of Milan, the pro-tempore Mayor of the Municipality of Milan and by the competent Ministers identified from time to time by the Prime Minister. 4. The Official Panel for the Overall Governance of Regional and Supra-regional Interventions (“Tavolo Lombardia”), the body charged with the programming and realisation of the regional and supra-regional activities related to Expo Milano 2015, and also of the activities related to the related works regarding different areas from those for which Expo 2015 SpA is responsible. The “Tavolo 14

Expo 2015 SpA

2 Lombardia” – chaired by the pro-tempore President of the Lombardy Region – is attended by the Sole Commissioner, the Divisional Commissioner General for the Italy Pavilion, the Municipality of Milan, the Ministry of the Economy and Finance, the Province of Milan, the Municipalities of Rho and Pero, the Milan Chamber of Commerce and, in relation to their respective competence, other Ministers, local regional bodies, and, if interested, the other Italian Regions and supra-national bodies or organisations.

Expo 2015 SpA

Sole Commissioner delegated by Government

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Tavolo Lombardia Institutional coordination for management of regional and supra-regional interventions

Figure 2.1 – The four reference bodies for the governance of Expo Milano 2015

2.2 Involvement of the Country System The success of Expo Milano 2015 also depends to a fundamental degree on the contribution of local institutions in the areas directly affected and, more generally, on the relationship and collaboration with bodies and institutions in the whole of Italy. In order to ensure the correct management and outcome of these relationships, in organising the Event Expo 2015 SpA interfaces with: -- the Municipality of Milan, via the “City Operations” programme, a planning tool that has been adopted in order to integrate the projects and initiatives that the Municipality is carrying out in the light of the Event, with the activities developed by Expo 2015 SpA, and therefore maximise the benefits and positive fall-out on the city from the Exposition; -- all the Italian Regions, in the context of the “Expo – Regioni” round table, also attended by the Conference of Regions and the Government, with the purpose of involving all the Italian Regions in the Event, making the most of the Theme’s assets and quality points, and giving new impetus to tourism as well. The participation of all the Italian regions is also promoted via a series of Memoranda of Understanding which Expo 2015 has signed with numerous bodies and institutions in the Lombardy and national regional contexts, aimed at giving visibility to Italy’s productive and historical assets, involving the system

SUSTAINABILITY REPORT 2014

THE GOVERNANCE AND THE COMPANY ORGANISATION

of businesses and districts, and endorsing food and wine specialities and the cultural characteristics of the Country. The involvement of the Country system is also fostered by the Government through the plan called “Agenda Italia 2015”, aimed at promoting the role of Italy in the world, developing the themes and content of the Universal Exposition and contributing to the development of the Country. The plan in particular includes the project “Expo e Territori”, which promotes 25 itineraries “of taste and culture” distributed throughout the Italian Regions. This initiative benefits from a 20 Millions of Euro appropriation set aside by the Government, involves 320 municipalities and aimes at valuing 20 UNESCO sites, over 150 museums and other places of cultural interest and 80 typical Italian products. The suggestions for defining the itineraries came directly from the Regions and were subsequently screened by the Ministries involved: Agricultural Policies, Cultural and Tourism Heritage and Activities, Foreign Affairs, Education and Research. “Expo e Territori” is a key project for bringing Expo Milano 2015 to the whole Country, crossing the cultural/architectural path with the cultural/touristic one, thanks to the promotion and enhancement of lesser-known Italian destinations. Expo Milano 2015 thus becomes the opportunity to show the variety of the historical, archaeological, artistic and cultural heritage that characterises and marks out our Country, accompanied by the discovery of the typical culinary traditions in each local area. Among the other initiatives promoted by the Government to re-launch tourism in Italy (see Chapter 8 of the Report), we should highlight: -- the promotion of Italy and tourism to Expo Milano 2015 through specific missions abroad; -- the “Made of Italians” campaign, aimed at facilitating visits to Expo Milano 2015 by Italians who live abroad and foreigners of Italian origin; -- the School Project; -- the organisation of three large international exhibitions and their territorial itineraries: “Italy from the Renaissance to the 1900s”, “Giotto from Assisi to Milan” and “Leonardo da Vinci”. Finally, at regional level, in August 2013 the Lombardy Region through Finlombarda, the Milan Chamber of Commerce, Unioncamere Lombardia and Expo 2015 established in Milan the Company Explora SpA, with the strategic objective of increasing the touristic competitiveness and attractiveness of the whole Milan-Lombardy area. In particular, the Company works to organise, following market logic, the tourist resources of the area in order to propose them to international tour operators, positioning itself as an intermediary between the latter and local operators. ANCI per Expo In December 2013 Expo 2015 signed a Memorandum of Agreement with the Prime Minister’s Office, the Italy Pavilion and ANCI (National Association of Italian Municipalities) with the scope of promoting and coordinating programmes of communication and dissemination of information on Expo Milano 2015 aimed at stimulating the participation and involvement in the Event of all the Italian municipalities. This commitment translated into the organisation of a Road Show with 20 stages in 20 cities selected by the regional ANCI, which at the request of Expo 2015 sent the invitation for candidature for becoming a destination of the tour to their Municipalities, collected their proposals and selected the most interesting ones. The tour set off on 11 April 2014 from Gorizia and currently (November 2014) has already been in the cities of Monza, Catania, Venafro, Cuneo, Pisa, Maranello, Sestri Levante-Lavagna-Chiavari, Olbia,

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Matera, Courmayeur, Vicenza, Chieti and Lecce. Over the next few months the Road Show will stop at Crotone, Naples, Ravenna-Rimini-Cesenatico and Perugia, ending in Latina on 16 April 2015, just 2 weeks before the opening of Expo Milano 2015. In selecting the stages, precedence was given to proposals that integrated promotion of Expo Milano 2015 into other local events, both traditional, such as for example the Notte Rossa in Maranello, the Festival della Montagna in Cuneo or the Monza Grand Prix, or organised ad hoc by the candidate municipalities. The result is a varied Programme which at every stage publicises Expo Milano 2015 in a special, exclusive way, integrating it in the local context in the most suitable way, in order to encourage the involvement and participation of local Stakeholders as well. The format for the Road Show suggested by Expo 2015 generally provides for the arrival of the “ANCI per Expo” bus (a travelling exhibition on the Event open to the public), an institutional occasion with the participation of local authorities, the involvement of local producers (e.g. food stalls) and, where possible, the participation of educational institutions. Details and further information on the project are available on the site www.anciperexpo.it

Figure 2.2 – ANCI per Expo Road Show stages SUSTAINABILITY REPORT 2014

THE GOVERNANCE AND THE COMPANY ORGANISATION

2.3 Corporate governance of Expo 2015 SpA The governance of Expo 2015 SpA provides for a Board of Directors comprising a maximum 5 members nominated by the Partners’ Assembly. The directors hold office for the period established by their instrument of appointment, not exceeding three business years, and cease their commission when the Assembly approves the balance sheet related to their last year of service. The Board of Directors has all the powers of ordinary and extraordinary administration, as well as the authority to carry out all the acts that it retains useful and/or suitable for the implementation and attainment of the corporate objective, with the sole exception of the areas that the Law or the Company Statute assign to other corporate bodies. The Board of Directors chooses a President among its members, who proposes the appointment of a Managing Director, again from the board’s members. The President chairs the Board of Directors and calls meetings every time he considers it necessary, or when it is requested by the Managing Director or by the majority of the members of the Board. The President is responsible for corporate signature and representation to third parties. The Managing Director has the powers of strategic control, management and Corporate representation. The Board of Auditors, comprising three members and two alternate auditors and appointed by the Partners’ Assembly, supervises and checks observance of the law and the Company Statute. From Autumn 2014, the Company has significantly increased its commitment to transparency through the voluntary uploading of a significant amount of information relating to: the Company organisation, the staff, with particular attention to the functions and related pay of managers, the measures adopted to protect the guarantees of fairness and transparency (see Section 3) and all the checking and verification procedures on the work of the Company, the calls for bids published, the subsidies and contributions paid, the extraordinary and emergency measures adopted and much more. The address of the website where this information can be accessed is http://www.expo2015.org/it/amministrazione-trasparente-. Moreover, Expo 2015, as a Company prevalently owned by public bodies, is subjected to a tight net of controls, both internal and external, for example regarding accounting regularity, observance of time schedule, workers’ health and safety, fairness and transparency, anti-mafia legality and observance of the necessary instructions for coordination with local bodies.

Expo 2015 SpA

2 Expo 2015 model of organisation, management and control ex D.Lgs. 231/2001 In the framework of legislative and corporate measures to guarantee observance and control of the principles of legality, transparency and free competition, fundamental to the organisation of the Event, in 2010 Expo 2015 SpA voluntarily adopted a Model of organisation, management and control ex D.lgs. n. 231/2001. At the root of the Model lies the Ethical Code of the Company, which defined the ethical-social principles and regulations for Company behaviour, the observance of which is a commitment and duty for all the Companyâ&#x20AC;&#x2122;s employees as well as for all the persons that maintain, for whatever reason, contractual and/or working relationships, even part-time, with the Company itself. The Model, drawn up starting from the mapping of Company processes and a risk assessment, is updated to reflect, from time to time, new legislative provisions and internal changes in the Company. The Model includes the Supervisory Board (SB), which is autonomous, independent and competent in risk control connected with the specific activities carried out by the Company and the related juridical profiles. The Board is composed of 3 members, two external and one internal. Its task is to supervise the observance of the Model on the part of those it applies to, its effectiveness in preventing crimes, the implementation of the Modelâ&#x20AC;&#x2122;s prescriptions in the context of the activities of the Company and the updating of the Model itself. In particular, the SB refers to the Board of Directors every six months via a written report on the outcome of the activities carried out in the reference period, and on a continuous basis for specific or emergency needs. The SB also reports to the Board of Auditors, at least annually, regarding the application of the Model, its operation and updating, and relevant facts or events observed. Finally, for monitoring purposes, the SB receives periodic information from the singular departments. In any case, all those subject to the Model are required to communicate directly to the SB to signal any violations of the Model. The SB met 10 times in 2013 and 7 times in the first six months of 2014. The Model and the Ethical Code can be downloaded from the Company site at: http://www.expo2015.org/it/amministrazione-trasparente-/disposizioni-generali/programma-perla-trasparenza-e-l-integrita.

SUSTAINABILITY REPORT 2014

THE GOVERNANCE AND THE COMPANY ORGANISATION

Internal Controls

Expo 2015 SpA

External Controls Established Ad Hoc

Institutions

Operative Boards

Magistrate delegated to control at the Court of Auditors

COEM Coordination Commission for activities connected to Expo

Supreme Board of Public Works

ARPA

Board of Auditors

Sole Commissioner

Prime Minister’s Office. Min. Economy & Finance

GICEX

Commitee of Chartered Accountants

Lombardy Table - regional and supra-regional measures

Court of Auditors

Local Health Authority

Internal Audit

Lombardy Region Special Anti-mafia Commission

Regional State Accounting Office Milan Section

Territorial Labour Management

Supervisory Board

Lombardy Region Environmental Observatory

Min. Infrastructure and Transport IDG State Construction and Special Measures

Local Police

Milan Municipality - Council Expo Comm.

Milan Prefecture Coord. Comm. Supervisory Authority for Major Works

Milan Municipality - Anti-mafia Committee

Lombardy Region

Shareholders’ Assembly

Board of Directors

Managing Director

Province of Milan

Figura 2.3 – Summary diagram of internal and external controls on Expo 2015 SpA 20

Expo 2015 SpA

2 2.4 Company Organisation The structure of Expo 2015 SpA is divided into seven Divisions, which are organised into a variable number of Departments responsible for achieving specific objectives: • Construction Division: responsible for completing the works on the Exposition Site within the estimated time and cost, for Works Direction and the coordination of Works Departments operating on a different basis to realise the Site, and also responsible for carrying out the works foreseen for the Waterways project. • Communication and Public Relations Division: responsible for the realisation of the plan for promotion, communication and dissemination of the contents of Expo Milano 2015 through an efficient communication management with the media, the organisation of national and international events and the facilitation of relationships with the institutions. • Delivery, Integration & Control Division: responsible for the integration of all the Company’s activities and plans for the Event via a combined action through all the other Divisions, directed at monitoring deliveries and controlling procurements and the use of resources. • Events & Entertainment Division: responsible for all the activities related to commercial and tourism development, ticketing, marketing and the management of Partnership and Sponsorship contracts. • Operations Division: responsible for all the activities necessary for the correct functioning of the Site during the six months period (security, logistics, maintenance, mobility, cleaning etc.) • Participants & Clusters Division: responsible for the management of relations with the BIE, Official and Unofficial Participants and NGOs; responsible for realising the Clusters and Feeding Knowledge Projects and for supporting Participants in the identification of accommodation solutions. • Italy Pavilion Division: responsible for all the activities necessary for the realisation of the Italian Pavilion, and also for the organisation and coordination of Italy’s participation in the Universal Exposition as a participating Country as well as the host Nation.

Finally, we should mention the Legal Department, which reports directly to the Managing Director, which is entrusted with the activities necessary for Corruption Prevention and Transparency ex Law 190/2012 and the Juridical-Administrative Secretariat activities of the Board of Directors. In particular, the Legal Director has to: draft the corruption prevention plan, check the efficient implementation of the same and propose modifications in the case of the discovery of significant violations or changes in the organisation; define appropriate procedures for selecting and training employees who will be working in sectors particularly exposed to corruption; and monitor the fulfilment of the Company’s obligations of pubblication according to the regulations in force, and finally provide answers to the citizens and companies requests about published data.

SUSTAINABILITY REPORT 2014

THE GOVERNANCE AND THE COMPANY ORGANISATION

Communication

Events

Development

Communication

Partner Mgmt Coordination

CEO

Communication projects and Media management Institutional Affairs

DELIVERY,

EVENT &

INTEGRATION & CONTROL

NON SUSTAINABILITY

FOOD RETAIL & PROGRAM MGMT

PROCUREMENT

& ORG.

FACILITY, HEALTH & SAFETY

Pavilion Zero Art Director

UNO

PROGRAM MGMT

Americas and

Europe,

HUMANE RESOURCES

DIVISION

AUDIT (*)

PARTICIPANTS

ENTERTAINMENT

TICKETING &

PARTNERS &

Asia and

TOURISM

SPONSOR MGMT

Middle East

BIE relationships

FINANCE

BUSINESS DEV. & SALES MGMT

TECHNOLOGIES

AFRICA, NOP,

EU, Holy See,

& DIGITAL

CLUSTER, PVS AND

Int. Org. And

INNOVATION

BEST PRACTICES

special projects

information

VICE DIRECTOR

VISITOR EXP. &

MARKETING &

technology

FINANCE

EXIBITION DESIGN

ENTERTAIN.

Figure 2.4 – Organisation chart of Expo 2015 SpA

Expo 2015 SpA

Italian Pavilion (**)

(*) Comes under the Board of Directors in terms of hierarchy. Reports to the Delivery, Integration & Control Division. (**) Reports to the CEO from an organisational point of view and to the Section Commissioner for the Italian Pavilion from a functional point of view (for co-ordination, guidance and audit activities).

Legal

CONSTRUCTION

OPERATIONS

& DISMANTLING

DIVISION

O. Passariello

Deputy director

Expo Village and

C&D

events areas

Technical

Tenders and

Administrative

contracts

Director

Waterways execution D.T.

Safety,

FIELD

environment,

OPERATIONS

authorizations

Manufactors

Infrastructure

execution D.T.

Participants technical support

PROGRAM MGMT

PARTICIPANTS ON SITE MGMT

SUSTAINABILITY REPORT 2014

Operational command & control

ACCREDITATION

LOGISTIC, MOBILITY, WASTE & CLEANING

PARTICIPANTS CONSTRUCTION S ADVISOR

3 THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

3.1 INFRASTRUCTURES FOR EXPO MILANO 2015 In 2008 two groups of works were envisaged for the realisation of Expo Milano 2015: -- the Essential Works, for which Expo 2015 and other bodies are responsible, and whose total value amounts to € 2,129.1 million; -- the Related Works, which are the responsibility of other bodies. The Essential Works which are the responsibility of Expo 2015 SpA amount to € 1,305.6 million. The Company is the direct recipient of the public funds from the financing Bodies. The methods of assignment and accountability of the funds and how they can be used are described in Chapter 6 of the Report. The Essential Works include: • the works required to realise the Exposition Site: - the urbanisation interventions, such as, for example, the interventions to remove interferences and to re-route traffic around the Site perimeter, the construction of the basic Exhibition ground (the so-called Piastra), or the technical infrastructure works; - the Artefacts, or rather, the architectural structures that will house the various services for the Visitors – restaurant services, commercial services, toilet facilities etc. – the spaces for the various events, the renovation and re-qualification of existing buildings and the realisation of the architectural structures for the Clusters and the Thematic Areas; • the irrigation and water supply interventions essential for the functioning of the Exposition Site and the Waterways project; • the construction and fit-out of the Italian Pavilion in the Exposition Site as host Country. The remaining Essential Works regard the interventions for connection to the Site (road and motorway networks, the underground railway, parking areas and structures), whose implementation is the sole responsibility of local institutions, in the context of the competences defined and assigned to the Tavolo Lombardia (Lombardy Panel). These interventions amount to € 823,5 million. Within the category of the Related Works for the Exposition there is a series of infrastructures involving streets, roads, railways and underground lines, already envisaged by infrastructural plans and programmes independent of the Event, and whose implementation is nevertheless relevant in order to ensure the full access of the regional and national networks to the Exposition Site. The implementation of these interventions is the responsibility of various local bodies and institutions (Lombardy Region, Province of Milan, Milan City Council, ANAS [Azienda Nazionale Autonoma delle Strade (National Road Board)], RFI [Rete Ferroviaria Italiana (Italian Railway Network)]).

3.2 RELEVANT REGULATORY FRAMEWORK The realisation of a Universal Exposition requires the definition of a regulatory framework which regulates the organisation and management of the event and participation in it. The main reference text with regard to Universal Expositions is the 1928 Convention Relating to International Expositions, along with various regulations by the BIE aimed at disciplining the competences of the Country hosting the event and the participation of the Countries in the event. Furthermore, it is appropriate to emphasize that Expo Milano 2015, taking place in Italy, remains under the exclusive jurisdiction of the Italian State 26

Expo 2015 SpA

3 and, consequently, the applicable rules are those in force in Italy (except for the provisions of the 1928 Convention and the subsequent amendments with regard to the establishment of a duty free zone within the Exposition Site, with all the relevant relief from customs duties and tax). 3.2.1 EXPOSITION SITE AGREEMENT As established in the Convention Relating to International Expositions, the host Country must adopt a series of special legislative measures aimed at facilitating the organisation of the Exposition. To this purpose, in July 2012 the Italian Government and the BIE stipulated an Exposition Site Agreement, ratified by Law 3/2013. It is an agreement which has already been successfully used in previous International Expositions; it is aimed at determining which mechanisms should be adopted in order to facilitate the participation of States, international organisations and public and private subjects in Expo Milano 2015, guaranteeing the necessary tax and operational conditions. Among the main measures envisaged in the Agreement there are: • simplified procedures to issue entry visas, temporary residence permits and work permits for the foreign personnel involved in the Exposition; • the allocation of frequencies for Participating Countries’ wireless mobile communications; • special measures envisaged to guarantee access to the national insurance system, healthcare system, school and social system of the foreign personnel involved in the organisation of the Exposition; • tax-exemption measures for the Participating Countries for the import of goods and materials. 3.2.2 REGULATORY FRAMEWORK ON SAFETY AND LEGALITY The size of the areas involved and of the planned works, the number of workers, the duration of the projects and their economic value are factors that have made Expo 2015 aware of the potential risks connected to the realisation of the Exposition Site, especially in relation to work site safety, the regularity of contracts and the risk of Mafia infiltrations. The relevant regulatory sources for work site safety and for the regularity of public contracts are, respectively, Legislative Decree 81/2008 and subsequent amendments and additions (Consolidated Law on Safety) and Legislative Decree 163/2006 (Public Contract Code). The Site’s yards are also subject to anti-Mafia regulations updated with the coming into force of the new “anti-Mafia code”: Legislative Decree 159/2011 (as amended by Legislative Decree 218/2012, which has extended the definition of the categories that can be checked). The details of the anti-Mafia measures applied – among which the Legality Protocol, signed with the Prefecture of Milan in 2012, stands out in importance– are described in Chapter 8, within the context of the control systems adopted by the Company in collaboration with the various subjects and institutions involved. According to this Protocol, Expo 2015 is “the subject responsible for protecting the Site’s works from Mafia interference, and it has the duty of guaranteeing a constant and consistent flow of information on the data relating to the supply chain of all its contracting and subcontracting companies, all of which are obliged to communicate their data and the information concerning the subcontracting companies participating in the works” (See Lombardy Region’s Territorial report on illegal activities connected to the waste cycle, approved by the Parliamentary Committee of Inquiry into the Waste Cycle and Related Illegal Activities on 12/12/2012). In order to implement the Protocol, Expo 2015 inserts into every contract it signs the obligation by the contractors to report any extortion attempts or any solicitation of illegal behaviour, despite the absence of a general law imposing such an obligation. This is an advanced experience in the fight against the Mafia and a clause which – while awaiting legislation which will convert it into a general rule for all contractors and subcontractors – could serve as a model to be introduced in all contracts.

SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

3.2.3 STRENGHTENING OF THE PRINCIPLES OF FAIRNESS AND TRANSPARENCY In May 2014 some of the tender procedures approved by Expo 2015 were the subject of investigation by Milan’s Public Prosecutor (in particular those relating to the architectural service structures, to the Southern Waterways and to the identification of a concessionaire of Expo Milano 2015’s remote parking areas and the relevant shuttle bus service). A manager of Expo 2015 was also involved in the investigation as he was suspected of having interfered with the fair and normal implementation of the above-mentioned procedures. The manager involved resigned from Expo 2015 while the Company declared that it had nothing to do with it and offered its total willingness to collaborate with the authorities as well as to strengthen its internal control system, aimed at guaranteeing fairness and transparency. Also in the light of the above-mentioned matter, on 24 June 2014, the Italian Government, through Legislative Decree 90/20141 containing “urgent measures for simplification and administrative transparency and for the efficiency of judicial offices”, assigned to the President of the National Anti-Corruption Authority (ANAC) the task of monitoring and guaranteeing the fairness and transparency of the procedures connected to the realisation of the works for Expo Milano 2015. ANAC’s President therefore promptly set up a special task force consisting of members from ANAC and from the Guardia di Finanza (Italian Financial Police) for the purpose of assisting in the preventive verification activities aimed at ascertaining the legitimacy of the acts related to the assignment and execution of the contracts for the works, services and supplies connected to the implementation of the Event. For this purpose, Expo 2015 must send all the records of the procedural documents for contracts’ assignment to ANAC’s President on a regular basis (such as, for example, tenders and invitations letters, conditions of tender, specifications, contract models etc.) as well as some documents relating to the phase of execution of the contracts (in particular examinations of alterations during construction of high-cost works). Instead, the records of the assignment of services or supplies for an amount below € 40,000 and the variation documents envisaging a moderate increase in expenditure compared with the total amount of the assignment, are not subject to a preventive verification of legitimacy. Nevertheless, Expo 2015 is obliged to send periodical reports on such records to ANAC, which keeps the right and the authority to carry out random checks. On 10 July 2014, ANAC’s President sent to the Prefecture of Milan the request for the extraordinary and temporary management of Maltauro SpA, the company that had won one of the contracts subjected to investigation; a contract which regards the “architectural service structures” for the Exhibition Site. The request was granted a few days later by the Prefect of Milan, who appointed one or more administrators on whom to bestow, by law, all the powers and duties of the company’s administrative bodies, but only for the complete execution of the contract being investigated. On November 4 2014, the Prefect of Milano put under compulsory administration also two of the companies that had been awarded the contract for the Waterway project (Maltauro SpA and Tagliabue SpA) because of their involvement in some investigations concerning the regularity of the relative procurement process. Even in this case, Expo 2015 declared its non-involvement whereas the manager involved resigned from the Company. For further information on the measures adopted by the Government to guarantee the fairness and transparency of the procedures connected to the realisation of the works and of the activities connected to the organisation of the Event, please visit http://www.anticorruzione.it/. 1 Legislative Decree 90/2014 containing “Urgent measures for simplification and administrative transparency and for the efficiency of judicial offices” in G.U. [Official Gazette] no. 144 of 24 June 2014, converted into Law 144 /2014, in G.U. [Official Gazette] 190/2014.

Expo 2015 SpA

3 3.2.4 ENVIRONMENTAL ASSESSMENT PROCEDURES The plan of the Essential Works to be carried out by Expo 2015 for the realisation of the Exposition Site and of the relevant Artefacts is not only required to comply with the applicable environmental legislation but is also subjected to a detailed plan of verifications aimed at ensuring that the works and activities carried out on the Exposition Site are sustainable from the environmental point of view. Indeed, the plan is subject to authorization procedures for the works by the Permanent Project Review Committee (CdSP [Conferenza dei Servizi Permanente]), set up with the Decree No. 12161 of 21 October 2011 by the Lombardy Interregional Commissioner for public works. The CdSP is the institutional body to which preliminary and final projects must be submitted; it also collects the opinions of all the bodies involved and approves the projects The interventions on the Site have also been the subject of two specific procedures: • a Strategic Environmental Assessment (SEA) aimed at assessing the Planning Agreement, containing the zoning variance to the general planning schemes of the municipalities of Milan and Rho, necessary for the realisation of the Expo Milano 2015 Universal Exposition. The Planning Agreement was given final approval in the Decree of the President of the Regional Council (DPGR) No. 7471 of 4 August 2011; • an Environmental Impact Assessment (EIA) for the preliminary project of the Exhibition Piastra (that is to say, the Site’s most important infrastructure, comprising the water and drainage works, the main roadways, the facilities for the distribution of electricity, telecommunications and water). The Procedure ended with Regional Government Order IX/2969 dated 2 February 2012. The EIA Order contains: (a) a favourable judgement on the project’s environmental compatibility, (b) certain specific recommendations which would have to be implemented; and (c) provision for the setting up of an Expo 2015 Environmental Observatory. The development of the project was followed by two procedures aiming at verifying the applicability of EIA which led to the exclusion of a new procedure of environmental assessment, provided that the recommendations prescribed in the Regional Government Order IX/4779 dated 30/01/2013 and in the Regional Government Order X/725 dated 27/09/2013 were complied with. The Expo 2015 Environmental Observatory was set up in 2012 to perform five functions: 1. to check compliance with the mandatory recommendations of Order IX/2969; 2. to verify the proper execution of the environmental monitoring activities; 3. to identify and plan compensation/offsetting measures to deal with particular environmental matters; 4. to certify the completion of measures to offset the impact of ecological value loss of soils and the impact of climate-changing emissions; 5. to make environmental information available to the general public. The Expo 2015 Environmental Observatory is made up of representatives of the Lombardy Region, Expo 2015 Company, the Province of Milan, the municipalities of Milan and Rho and organisations within the Region which had taken part in drawing up the EIA. It receives technical support from the Lombardy Regional Agency for Environmental Protection (ARPA Lombardia) and is open to outside bodies which apply to join it (e.g. the environmental pressure groups (Legambiente and FAI, the Cariplo Foundation, the WWF, and the South Milan Farming District). To make the Observatory’s work more effective it has set up four working groups: Planning and Services, Monitoring, Environmental Offsetting (ecological value and CO2), and Public Health.

SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

3.3 EXPOSITION SITE 3.3.1 MASTER PLAN The Exposition Site occupies an area of 1.1 km2 north-west of Milan: the municipalities directly affected are those of Baranzate, Bollate, Pero and Rho. The district enjoys excellent communications: the Site itself is at the intersection of two motorways, the A8/A9 Como-Varese-Milan and the A4 Turin-MilanVenice. It is also served by the main public transport systems (Metro Line 1, the city rail link, and local, regional and high speed railway services). It is less than one hour from Milan’s Malpensa and Linate Airports, and one hour away from the Orio al Serio Airport. Two watercourses cross the Site on which Expo Milano 2015 is to be held: the Guisa River and the Viviani conduit. Both have a very limited flow, but are periodically affected by floods. In order to avoid the risk of overflows, both watercourses have been diverted into a new bed running outside the Site along the A8 motorway. Additional protection is afforded by the construction of a so-called “flood control reservoir”, a reinforced concrete basin with a volume of 20,000 m3 located in the eastern portion of the Site and designed to act as a safety valve for excess water in the event of exceptional floods.

Figure 3.1 – The Exposition Site

The Master Plan submitted to the BIE is based on two axes at right angles, recalling the layout of ancient Roman cities (Figure 3.2): • The “Decumanus”, or World Avenue, an axis approximately 1.5 km long and 35 m wide which crosses the whole Site from east to west. Along this axis are the pavilions of the various Participants, thus offering every Country a prominent position and great visibility; • the “Cardo”, a perpendicular axis 350 m long with a north-south orientation, along which rise the structures built for the participation of the Italian Communities and territories. At the intersection of these two main avenues there is “Piazza Italia”, a symbolic meeting point between Italy and the world.

Expo 2015 SpA

3 The more significant Artefacts to be built by Expo 2015 on the Exposition Site are: • the Lake Arena, approximately 90 m in diameter, is the biggest open space dedicated to Visitors. It will house art events and art installations; • the Mediterranean Hill, its top affording a panoramic view of the Site; • the Expo Centre, a space for offices and events (it comprises the auditorium, with seating capacity for 1,500 people, and the performance area); • the Expo-Cascina Merlata Walkway, which provides access to the staff of the Participants housed in the Cascina Merlata complex; • the Fiera Walkway, to facilitate entry to and exit from the Exposition Site; • the Open-Air Theatre, a temporary building located on the southern portion of the Site, designed to accommodate approximately 11,000 people on the lawns and on the terraces, for open-air concerts, stage shows and official ceremonies. The canopy covering the stage area is made entirely of solar panels, so that the energy needed for the various performances can also be obtained from renewable sources; • the Cascina Triulza, a renovated old farm house which is an important example of the historic architectural and environmental heritage represented by the Milanese farmsteads. The Clusters are the innovative element of Expo Milano 2015 since, for the first time, the Countries which will not build their own exhibition pavilion, will be grouped in collective pavilions according to thematic identities and food chains, rather than according to geographical criteria. Each Country will be given a space for offering its own particular contribution to the development of the theme of the chosen Cluster, while common areas will be dedicated to cultural and musical events, tastings and thematic exhibitions. The model of participation in the Clusters is described in Chapter 8. At key locations around the Site there will also be the Thematic Areas, spaces devised by Expo 2015, in which the Organiser will put forward its own interpretation of the Theme. The five Thematic Areas will deal with the subject of food through exhibitions and art installations, functioning as essential points for exploring the Theme and for stimulating Visitors’ engagement: • Pavilion Zero – this Pavilion will act as the “launch pad” for the Theme of Expo Milano 2015, where Visitors will be able to review the history of human nutrition and approach the big issues concerning the future of the planet by strolling through a very striking scenographic display covering 38,000 m2. The exhibition, developed with the contribution of the United Nations, will end with a space dedicated to the Best Sustainable Development Practices selected from the Feeding Knowledge programme described in Chapter 8; • Future Food District – made up of two 2,500 m2 exhibition pavilions and of a 4,500 m2 public square, will present possible scenarios for the extensive application of new technologies at each stage of the food chain through an extremely interactive itinerary; the Visitor will be able to experience what buying in the supermarket of the future and cooking the purchased food in the hyper-technological kitchens will be like; • Biodiversity Park – the Park will be a large area (14,000 m2) dedicated to agro-biodiversity - that is to say, the diversity of agro-industrial systems - through a system of greenhouses, open spaces and cultivated spaces through which the Visitor will be able to discover a multitude of plants, crops, orchards, gardens, installations, digital interactions, applications, games and performances; • Children’s Park – a space wholly dedicated to the Exposition’s younger Visitors and their families, who will be able to explore the complex themes of life and sustainability through various activities which are both educational and fun and which use different stimuli (physical, sensory, relational and cultural). SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

The Thematic Area Art & Foods, instead, will be held at the Triennale di Milano for the whole duration of the Exposition, contributing to strengthening the city’s bond with the Event: it is an exhibition dedicated to the iconography of food, drink and good companionship, which presents food as the object of the works by artists from all over the world. The exhibition will be accompanied by a display of items connected to cooking, nutrition and conviviality which have changed man’s daily life.

ILD

NP AR

Lastly, the Site is bordered by one of the Expo’s hallmark projects: a Canal 4.5 km in length and about 4.5 m wide at its narrowest, with a total area of some 90,000 m2. The water for the Canal, which will be

L VI

FRUIT & LEGUMES

WAREHOUSE

EXPO OFFICES

MEDIA CENTRE

RICE

COCOA

SPICES

CAFÉ

ZERO PAVILLION

LEGENDA:

THEMATIC AREAS

EVENT AREAS

SERVICE AREAS

OFFICIAL PARTICIPANTS CLUSTERS

OFFICIAL PARTICIPANTS SELF BUILT LOTS

Figure 3.2 – The Site Plan

AUDITORIUM

CONFERENCE CENTRE

VOLUNTEER

Expo 2015 SpA

3 between 30 cm and 70 cm deep, will come directly from the Villoresi Canal, an existing canal which crosses the territory north of Milan. The making of the new canal is part of the activities for the development of the Waterways project, to which the next paragraph is dedicated.

BIO MEDITERRANEUM

ISLANDS

The state of progress of the essential works for which Expo 2015 is responsible, is regularly updated on the pages of the Open Expo website dedicated to the works under way (http://dati.openexpo2015. it/chart/lavori.html).

ARID ZONES

BIODIVERSITY PARK

LAKE ARENA

PALAZZO ITALIA

MEDITERRANEAN HILL

CEREALS & TUBERS

SLOW FOOD

FUTURE FOOD DISTRICT

OPEN-AIR THEATRE

ARTS & FOODS TRIENNALE DI MILANO

CORPORATE

PADIGLIONE ITALIA

CIVIL SOCIETY

SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

Access to the Exposition Site One of Expo 2015’s objectives is that of ensuring a visiting experience accessible and enjoyable by everyone, respecting the values of welcoming and pluralism, fundamental for the successful outcome of the Event. For this purpose, the Company has created a programme aimed at coordinating all the interventions which will be implemented for ensuring the greatest possible access to the Exposition Site, visits, contents and communication enjoyable by everyone, a good quality welcome as well as good quality services for the general public, including people with disabilities and those with other specific needs (elderly people, people with health problems or with food intolerances, pregnant women, families with small children etc.). These actions will be carried out in tune with the principle according to which each Visitor - with his specific needs deriving from personal and health conditions – has the right to access the Site and enjoy the visiting experiences offered by the Event in a complete and fully autonomous manner. During the implementation of the interventions, the Company will promote, on one hand, the involvement of and discussions with the most representative disabled people’s organisations and, on the other hand, with public and private subjects which are competent in the fields of accessibility and usability of the territory and of services to citizens.

3.3.2 WATERWAYS PROJECT The programme of interventions of the Waterways Project, which was approved on 13 February 2012 by the Board of Directors of Expo 2015 and ratified by Regional Government Decree No. IX/3255 by the Executive of the Lombardy Region on 4 April 2012, is divided into four thematic categories: 1. interventions essential for the functioning of the Exposition Site • redevelopment of the Principal Villoresi Canal (Groane Tract and Monza Tract); • construction of the Secondary Waterway Canal for Expo 2015: - Northern Waterway (Via d’Acqua nord), from the Villoresi to the Site and correlated cycleway link, - Southern Waterway (Via d’Acqua Sud) from the Site to the Naviglio Grande (Milan’s main historic canal); 2. Regional waterway network: • re-qualification and making safe of the Guisa River valley; • realisation of the Green - Blue Ring (Milan – Lake Maggiore); 3. Expo Park: • creation of a pedestrian and bicycle ridge way (Naviglio Grande/S. Cristoforo – Expo Site/Fair cycle link and signalling system and Cascina Merlata – Expo Site link); • re-qualification of the Darsena and Naviglio Grande (recovery of the Darsena and of the Naviglio Grande: banks, parapets and northern tow path); 4. landscape and rural system: • interventions of agri-environmental recovery and recovery of elements of the rural landscape. During the implementation phase, the interventions were then aggregated and/or divided for an easier and more coordinated implementation. The Figure below offers a concise description of the various projects/contracts. The programme of interventions of the Waterways Project, as described in the previous edition of the Sustainability Report, is the result of a long debate with the authorities responsible for the management of the territory.

Expo 2015 SpA

Waterways Project Navigli and historic waterways Green-Blue ring

Figure 3.3 – The waterways project

Figure 3.4 – Waterways works underway - Construction Sites on the Villoresi Canal SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

Valorisation of the rural landascape The project of valorisation of the landscape and of the rural system is part of the Waterways project, as a complementary action to the other interventions envisaged by the project in the western part of Milan. The intervention area goes from the Villoresi Canal north of Milan to the Naviglio Pavese south of Milan. The project is aimed at promoting and valorising the rural landscapes more directly correlated to the urban system and to the route of the canal and of the dorsal pedestrian/cycle path of the Waterway. The main planned interventions are: -- the reconnection and organisation of routes/itineraries through the rural landscape; -- the implementation of works aimed at recovering and valorising areas and property connected to or bordering on the above-mentioned routes with the aim of promoting the itineraries and landscapes covered. The chosen routes extend for approximately 50 km altogether, almost entirely on already existing routes which are public property, or on routes used by the general public, and they define various itineraries/circuits relating to 4 distinct territorial contexts: 1. Groane – the northern sector which includes the landscape of the plain between the Villoresi Canal and the southern border of the Parco delle Groane; 2. 5 Municipalities – the western sector relating to the cereal-growing plain of the strip containing karst springs in the part directly correlated with the park proposal of the 5 Municipalities; 3. Muggiano – the western sector relating to the cereal-growing plain of the strip containing the springs in the part directly correlated with the surroundings of Muggiano; 4. Rice fields - the southern sector which includes the low irrigated rice plain between the Naviglio Grande and the Naviglio Pavese. Light equipment will be placed along the routes (such as, for example, benches and/or seats, fences, notice boards with educational/informative panels, vertical signalling systems etc). In the rural territories covered, numerous elements belonging to the local landscape are recovered and recomposed: springs and waterways, wooded areas, hedges and plant rows, hydraulic structures and other assets of historical interest. Finally, the creation of small rest areas and of some receptive points for the purpose of facilitating the enjoyment of the rural context is envisaged, along with the highlighting of the points of access from the built-up areas. The project has been defined and is carried out through ERSAF in strict agreement with the local authorities involved, which have signed in that respect a memorandum of understanding. Already in 2007, in the Candidate’s Dossier, the importance of water as a primary element for nutrition was being considered, suggesting the Canal which surrounds and marks out the Exposition Site and a Waterway Project. Thus in 2009, within the Tavolo Lombardia (Lombardy Panel), a specific round table with the authorities concerned was set up, with the aim of examining the various pursuable design options. The common indications and objectives which emerged from the table are listed hereunder: • the functional correlation between the Site canal and the Waterways, • the guidelines for the reorganisation/(permanent) improvement of the irrigation network’s efficiency, • the environmental and landscape re-qualification of the green and agricultural areas west of Milan. On the basis of these indications, between 2009 and 2010, the Feasibility Study for an irrigation link between the Villoresi Canal and the Naviglio Grande was conducted, with the aim of guaranteeing: • the hydraulic functioning of the Exposition Site (irrigation of the canals within the Site, supplying of cooling systems in temporary buildings, collection of phyto-purified rainwater); 36

Expo 2015 SpA

3 • a greater water supply for the irrigation system in the agricultural areas west and especially south of Milan; keeping the water balance unaltered, that is to say, without any further withdrawal of water from the Ticino river. The project, described in the Registration Dossier presented to the BIE in 2010, is better articulated and defined in its various components in the programme of interventions approved on 13 February 2012 by the Board of Directors of Expo 2015 and ratified by the Regional Council with Regional Government Decree No. IX/3255 dated 4 April 2012. State of progress of the Project as of October 2014 Project/Contracts

State of progress

Start of the works

Villoresi Canal - Groane Tract

works underway

06/2013

Villoresi Canal – Monza Tract

works underway

06/2013

Northern Waterway

works underway

07/2013

Southern Waterway

works partly underway and partly suspended pending approval of alternative route

08/2013

Southern waterway – Urban Testata

works underway

02/2014

Darsena Re-qualification

works underway

08/2013

Blue-Green Ring

works underway

09/2014

Guisa re-qualification

works underway

08/2014

Rural Landscape

works partly underway and partly being planned

04/2014

Table 3.1 – State of progress of the Project as of October 2014.

SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

Southern Waterway The Southern Waterway project has been subject to numerous protests by spontaneous local committees both in relation to the inconveniences caused by the works and to the work itself. Therefore it seems useful to devote a box to the “Southern Waterway” case, describing the approval process as well as the events which have led to the modification of the original project. The identification of the route of the Southern Waterway (from the Exposition Site to the Naviglio Grande) has taken place as a result of two feasibility studies commissioned by Expo 2015: 1. the first study was carried out by Studio Paoletti in 2010 within the broader context of the hydraulic feasibility of the Exposition Site; 2. the second study was conducted in 2011 by the ET Villoresi Consortium, which, once the authorities involved had been consulted beforehand (in particular AIPO, Lombardy region and Milan City Council), revised the route hypotheses contained in the previous study for the purpose of identifying a route which would be more easily realised, with the possibility of faster emptying in case of an emergency, and greater flexibility in terms of supply.

Figure 3.5 – Waterways works underway - Darsena Construction Site

The project, developed in close collaboration with the bodies involved, was subjected to two verification and approval steps during the Services Conference: 1. the preliminary project of the entire “Waterways Canal – Secondary Villoresi Canal” (including the northern tract as well) - approved on 6 July 2012 – which defined the route and the typological characteristics of the new irrigation canal in its various tracts; 2. the final project of the Southern Waterway – Canal and the Darsena – Expo/Fair link, (which includes the canal for the return of irrigation water to the Naviglio [the so-called Southern Waterway]), the organisation of the bordering areas, the Darsena – Expo/Fair bicycle link, and the organisation of the banks of the Grande Naviglio in Milan) – approved on 8 January 2013. The approved final project is therefore an integrated project which combines the implementation of the planned irrigation reorganisation with the opportunities of requalification and valorisation of the green and agricultural areas west of the city and of the banks/towpath of the Naviglio in Milan; long tracts of the canal with grassy banks, water displays, pedestrian/bicycle paths, recovery of abandoned areas, furniture, green connections and the full return of the towpath of the Naviglio to the system of urban public spaces, including the construction of new pedestrian bridges. The irrigation canal and the pedestrian/bicycle link between the Site and the Naviglio Grande cross the Parco Pertini, Parco Trenno and the Parco delle Cave. According to the original planning, the works, which were begun at the end of August 2013, were intended to be complete by April 2015; nevertheless the construction site set up for the Southern Waterway, starting in November/December 2013, led to protests from local citizens, worried about the impact that the planned works and their implementation could have on the city’s above-mentioned parks.

Expo 2015 SpA

Figure 3.6 – Waterways works underway - Northern Waterway Construction Site

More specifically, when the works were about to start, a series of demonstrations by a few autonomously established committees began; such demonstrations forced the site managers, after being notified by the contractors, and following specific on-site inspections in the various areas concerned, to suspend the works for lack of the necessary safety conditions owing to the presence of the demonstrators. In order to assess the reasons for the citizens’ protests and identify possible common solutions, in December 2013, the Municipality of Milan activated a negotiating table with the representatives of the demonstrators which led to several meetings being held between Palazzo Marino and various structures of Expo 2015. Nevertheless, despite all those meetings, it was not possible to reach an agreement which satisfied everyone and, as a result of that, the Delegated Commissioners presented to the Sole Commissioner of Expo 2015 the opportunity to re-examine the project. In particular, 5 alternatives to the original project were taken into consideration: 1. not to realise the work; 2. to define an alternative route west of the city along the Olona Diverter; 3. to divert the Waterway slightly south of the Exposition Site within the Olona river; 4. to define alternative implementation techniques which would have a smaller environmental impact within the city’s parks Pertini and Trenno; 5. to improve the integration of the work within the projects for the reorganisation of the Parco delle Cave. The first three alternatives were discarded because the work must be realised anyway, both for the use which will be made of it in relation to the Exposition Site and especially for the important irrigation purposes it will be able to accomplish permanently for the benefit of the agricultural areas south of Milan; furthermore, the second alternative, already taken into consideration by the Feasibility Study, involves a more complex and onerous realisation compared to the original route, while the third one would entail an unacceptable increased risk of flooding. Consequently, the choice fell on the identification of alternative implementation techniques which guarantee a minimum environmental impact, if not its complete elimination, on the city’s parks Pertini and Trenno: more precisely, the canal will remain completely filled in and will be completed adopting a micro tunnelling technique, thus confining surface excavations to only a few specific cases. As for the Parco delle Cave, the design alteration involves on one side the introduction into the project of some landscape reorganisation interventions surrounding the area, for the purpose of improving the integration of the canal with the plans for the reorganisation of the western area of the park, and on the other side – on the eastern side - a few interventions for the re-qualification of the existing waterway network and the improvement of its supply conditions through the withdrawal of modest quantities of irrigation water from the Waterway canal, for the purpose of protecting and enhancing the high ecological and landscape value of the western sector of the park. On 7 May 2014 the Board of Directors of Expo 2015 approved the proposal for the revision of the project of the southern tract of the Waterways. On October 2014 the project revision has been submitted to Public Bodies (services conference) in order to get their approval.

SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

ORIGINAL PROJECT

VARIATIONS

Figure 3.7a – Variations executive project – burial channel along Pertini Park

ORIGINAL PROJECT

VARIATIONS

Figure 3.7b – Variations executive project – burial channel along Trenno Park

Expo 2015 SpA

3 3.4 SITE AND LOCAL COMMUNICATION Expo 2015 devotes special attention to communicating with the citizens living in the areas surrounding the Exposition Site in order to inform them about the progress of the works. An initial communication campaign was launched at the end of 2102 for the purpose of informing all commuters about the changes to the road network with informative posters, flyers, publications in the local media and notices on the pages of the websites of the Municipalities involved. In 2013 this campaign was repeated and a dedicated website (http://www.expocantiere.expo2015org/) was created in order to provide prompt information on the progress of the works on the Exposition Site and an update on the various changes to the local road network. Furthermore, Expo 2015 launched, in coordination with Ferrovie dello Stato, (Italian State Railways), an information campaign about the changes to the Rho/Fiera railway station, with consequent moving of the pedestrian exits and of the car parks, which are used a lot by commuters living in Rho, Arese, Baranzate and Bollate. Communication with the citizens of the Municipalities surrounding the works of the Exposition Site has not only taken into account the inconveniences connected to traffic and to the changes to road traffic - which are limited anyway - but also the opportunities for the valorisation of the territory, of its socio-economic fabric, of young people and of students. Indeed, Expo 2015 has participated, with its representatives, in numerous meetings at the schools in Rho, at the Comitato Risorgimento (Risorgimento Committee), which assembles the enterprises of the hamlet of Mazzo di Rho bordering on the construction site area, and at Distretto 33, which assembles the institutional representatives of the Municipalities which are located on the axis of the Sempione State Highway. The institutional videos to illustrate Expo Milano 2015 were presented on all the occasions of aggregation in the Municipality of Rho (Rho Fair, White Night, festivals), while explanatory totems made available by the Company to all the Municipalities have marked all public ceremonies. Expo 2015 has also contributed to the event â&#x20AC;&#x153;2 weeks in SuperMilanoâ&#x20AC;? in 2014, with a calendar of 100 cultural events, guided tours and food and wine events, reaching 20 Municipalities in the area surrounding the Exposition Site and involving more than 200,000 visitors, as well as a numerous groups of volunteers from 16 school institutes in the area.

SUSTAINABILITY REPORT 2014

3.5 ITALIAN PAVILION Italyâ&#x20AC;&#x2122;s participation in the Universal exposition as the organising Country is a unique opportunity to present to the world the richness of Italyâ&#x20AC;&#x2122;s culture and identity in the field of food, to promote the excellences of its food supply chain and to valorise its ability to offer innovative production solutions and technological solutions in order to face the issues and the themes of food sustainability: and so Italy, besides being the hosting Country for the Universal Exposition Expo Milano 2015, will also build its own expository pavilion as a Participating country. The Italian pavilion is located along the Cardo. It includes Palazzo Italia, designed as a permanent building and thus destined to remain even after the end of the Event, and a series of temporary buildings designed to house the equipment and facilities of the Italian Regions, as well as the exhibition spaces and thematic squares assigned to the Sponsors.

SUSTAINABILITY REPORT 2014

ITALIAN PAVILION

The architectural project Sixty-eight groups of Italian and foreign designers participated in the tender held in 2012 for the selection of the architectural project for the Italian pavilion. In April 2013, the Nemesi&Partners project, realised with Proger and BMS Progetti for the engineering part concerning the structures and facilities, was proclaimed as the winner. The Palazzo Italia extends over approximately 13,000 m2, on 6 levels above ground, while the temporary buildings of the Cardo cover approximately 10,700 m2, on 3 levels above ground; the project is characterised by an experimental approach centred on technological innovation and sustainability, able to valorise the know-how of the Italian companies involved and to contribute to making the Italian pavilion the symbol of the excellence of Made in Italy. The building, which takes inspiration from an urban forest, features an external cladding realised as a branched outer â&#x20AC;&#x153;skinâ&#x20AC;? which is reminiscent of the icon of the Tree of Life: indeed, the architectural volumes have massive supports on the ground feigning big roots which plunge deep into the ground, to then extend upwards, widening and opening up like a mesh of branches and foliage through large glass surfaces. In the centre of the Palazzo Italia is a large inner square - the place where the exhibition itinerary starts - surrounded by four blocks which will respectively house the expository area, the auditorium-events area, the representative offices area and the conference-meeting rooms area; furthermore, from the internal square, a stairway unfolding upwards connects all the levels of the pavilion longitudinally.

As for the temporary buildings along the Cardo, the project takes inspiration from the Italian Village idea, through the realisation of small structures juxtaposed to small squares, terraces and porticoes. The Cardo buildings will represent the Italian territory and in particular that of the Italian regions, which will use those structures as their expository and representation area. Opposite the Palazzo Italia, along the Cardo North, institutional and expository spaces, along with representation spaces, have been reserved for the European Union pavilion, highlighting in a symbolic manner the close relationship between Italy and Europe.

The Palazzo Italia was designed with sustainability in mind, and was conceived as a building which will use almost zero energy also thanks to the contribution of the photovoltaic glass panel roofing and to the photo-catalytic properties of the new cement used for the outer surface. The entire 9,000 m2 external surface of Palazzo Italia will consist of 900 panels made from an innovative cement which is able, in direct sunlight, to “capture” some pollutants present in the air, converting them into inert salts, thus helping to purify the atmosphere from smog. Furthermore, the mortar is made from 80% recycled aggregates, part of which consist of scraps from the cutting of Carrara marble, and therefore provide a superior brilliance compared to traditional white cements. The “dynamic” component is a specific characteristic of the new material, whose particular fluidity allows the creation of complex shapes like those which characterise the panels of Palazzo Italia. Therefore it is a material which shows the potential of sustainable innovation, able to reduce the environmental impact of a raw material and at the same time to improve its quality and performance. Finally, the covering of Palazzo Italia consists of a “sail vault“ made of photovoltaic glass which will contribute to generating the energy necessary to illuminate the building. 52

Expo 2015 SpA

The involvement of Stakeholders The promotion of Italian culture and of Made in Italy excellences, not only in the food sector but also in the field of technological innovation applied to food production and to the sustainability of the supply chain, cannot happen without the involvement of Italy’s leading Stakeholders: the Ministries, the territorial bodies (Regions, Provinces and Municipalities) - which have strong cultural and culinary identities and traditions - businesses, the associations promoting cultural events (music, literary, film events etc.) connected to the Theme, Schools, Universities and the entire Italian educational system, the media and the information world, and more generally the whole population. From the institutional point of view, the Italian pavilion is a Partner of the Ministry of Economy and Finance, the Lombardy Region, the Province and the Milan City Council. Each Region will have at its disposal an expository space within the pavilion, in rotation, in order to showcase its typical products, culinary traditions, recipes etc. At the same time the Regions are also encouraged to develop thematic itineraries connected to the Exposition within their own territory for the purpose of promoting tourism in the whole Country. The Italian pavilion, together with Expo 2015 Company, has also signed the agreement with ANCI (National Association of Italian Municipalities) for the promotion of the Universal Exposition in all the Italian Municipalities thanks to the ANCIperExpo (ANCIforExpo) Road Show (see Chapter 2). As for the promotion of Italian production activities and the showcase of excellences Made in Italy, the Italian pavilion, besides being a Partner of the Milan Chamber of Commerce, is holding a series of public tenders aimed at selecting concessionaires for the management of areas dedicated to the display and marketing of some typical national products such as, for instance, pizza and pasta, coffee, salami (cold cuts), milk, beer etc. Special attention has then been paid to wine: a pavilion completely dedicated to Italian wines called “A Taste of Italy” will rise along the Cardo, where it will be possible to taste different types of wine, discovering at the same time the history and secrets of Italian wine production. Finally, as far the involvement of Civil Society and of the Italian population is concerned, the Italian pavilion is a Partner of the Milan Foundation for Expo 2015: an organisation which wants to commit itself to development cooperation projects which draw upon the best competences of Italian companies and all the way down to direct involvement - when that is required by a project - and which offer emerging Countries solutions of real sustainability with lasting benefits. Finally, the Italian pavilion has realised numerous initiatives: • the opening of two competitions within the project We Women for Expo (see Chapter 8): the first competition awards the best start ups promoted by women entrepreneurs; the second one, instead, awards associations, foundations, small and medium-sized enterprises and non-profit organisations for the purpose of selecting projects already carried out which have produced positive, tangible and demonstrable changes in women’s quality of life;

SUSTAINABILITY REPORT 2014

ITALIAN PAVILION

• the granting of non-onerous patronages to cultural and food and wine events connected to the Italian tradition and to the Theme and organised all over Italy; • the organisation of the Panorama Tour, in collaboration with the weekly magazine Panorama, aimed at presenting small Italy as the real human capital for development. It has promoted round tables, meetings with political personalities, professors from universities and entrepreneurs in 10 cities: Reggio Calabria, Lecce, Ancona, Parma, Verona, Verbania, Brescia, Viterbo, Catania and Salerno; • the Vivaio Scuole project (School Nursery Ground Project): expository space within the Italian pavilion where students and teachers will be able to present to their peers as well as to Visitors the most important didactic projects developed within the context of various educational itineraries and/or competitions such as, for example, those held by MIUR (Ministry of Education, University and Research) and by the Regional School Office for Lombardy, the competitions Together in Expo and PoliculturaExpo (see Chapter 8), but also projects presented by European schools and other Countries; • the musical competitions Opera Expo, promoted by the AsLiCo association (Associazione Lirica e Concertistica Italiana [Italian Opera and Concert Association]) to raise awareness of opera in schools, and Nutrire la Musica (Feeding Music), in which 50 composers will perform works inspired by the Theme within the pavilion during the semester; • the Vivaio Web Magazine: an online magazine with articles by teachers and students about the Theme. 54

The Concept of the Italian pavilion Vivaio Italia (Nursery Italy) is the concept of the Italian pavilion: the idea is that of exploiting Expo Milano 2015 to relaunch Italy’s image in the world, showing the excellence of goods Made in Italy and laying the foundation for the future, offering a fertile ground for the blooming of new ideas, young talents and innovative projects. The symbol of Vivaio Italia is represented by the Tree of Life meant as an expression of primigenial nature and as the “mother” of all living things. The Vivaio Italia concept was at the heart of the tender for the selection of the architectural project for the Italian pavilion. In particular, participants were requested to bear in mind certain key elements for the project which are considered closely connected to the concept and indispensable to interpret it from an architectural perspective:

1. Transparency; 2. Energy; 3. Water; 4. Nature; 5. Technology.

Expo 2015 SpA

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

3.6 EXPO VILLAGE As always happens in Universal Expositions, the organiser commits itself to providing accommodation for the members of the Participants’ delegations in the proximity of the exposition area. For this purpose, Expo 2015 signed a lease for the residential complex made up of seven tower buildings in the northern part of the new quarter “Cascina Merlata”, currently under construction. These buildings have been designed paying special attention to the issues of environmental sustainability, in order to minimise environmental impact and to optimise energy consumption. The residential complex, called “Expo Village”, is located only 500 m from the Exposition Site and is connected to it by a pedestrian bridge built for the purpose. The bridge allows fast and easy access to the Site. Altogether, the residential units will host approximately 1,500 people. The Expo Village is made up of different-sized apartments (one-room apartments, two-room apartments, three-room apartments and four-room apartments) which the Company lets to the Participants for the period going from 1 March 2015 to 31 December 2015, along with the supply of various accessory services, such as, for example, cleaning, maintenance, doorman service, health assistance, Wi-Fi etc. Further living facilitations for the members of the Participant’s delegations (approximately 1,000 beds) will be guaranteed thanks to special rate agreements signed with the hotels in the area and to specific agreements with Milan’s universities for the younger guests.

3.7 DIGITAL SMART CITY AND TECHNOLOGY The design and realisation of the Exposition Site took into serious consideration the opportunities offered by the use of “intelligent” information technologies, which are able to make the exposition area a “Digital Smart City”, thus guaranteeing that the Participants and Visitors will have a series of innovative services aimed at enhancing the Visitor experience and the Site’s functionality, and destined to remain as one the legacies of the Event. Consequently, the company Expo 2015 has developed – with the essential contribution of the Partners operating in the infrastructure sector and in the Information Technology sector – three support platforms for Participants and Visitors: 1 the first platform is Smart City, based on five layers (see Figure 3.8) of infrastructures designed in an integrated manner and equipped with digital smart technologies and technological services in the contexts of energy, technological infrastructures, security systems (for example, video surveillance, access control), edutainment (that is to say, support services for the Event connected to entertainment) and of more traditional services for the Visitor (for example, cashless payments). 2. the second platform is Ecosystem Expo, also called E015. It is a digital cooperation environment for the development of integrated software applications. The initiative was born from the collaboration between Expo 2015 Company and Confindustria (Italian Employers’ Federation), Assolombarda, 48

Expo 2015 SpA

3 Smartainability The Expo Milano 2015 Smart City is the central part of the project “Smartainability”- a term resulting from the union of “Smartness” and “Sustainability”- launched by Ricerca Sistema Energetico (RSE) (Energy Research System) in collaboration with Expo 2015, within the context of the projects financed by the Fondo Ricerca per il Sistema Elettrico Nazionale (Fund for National Electric System Research) with the aim of assessing the manner in which and how much innovative technologies, implemented in the Exhibition Site – meant as the prototype of a quarter of a smart city – allow a greater sustainability of the district compared to conventional situations. The analysis is centred on three main reference contexts: environment (for example emission of pollutants into the atmosphere), economy (for example, investment or management costs) and “living” meant as an improvement of people’s quality of life. Some features and benefit matrixes were developed for each context, and appropriate indicators were identified which were able to represent the difference between smart technologies and the respective traditional technologies they replace. The table shows an assessment example relating to the employment of intelligent technologies for the electricity distribution network of the site (smart-grid) and of the illumination system. Dimension Environment

Economy

Energy

Living

KPI

Quantification

Greenhouse gases

-20%

Acid gases

-20%

Particulate (PM10 PM2,5)

-20%

Investment cost

-20%

Costs variation by service suspension

-58%

Consumed energy

-20%

Renewable energy used

+5%

Service suspension number

-25%

Service suspension duration

-45%

Table 3.2 – Use of smart technologies for energy and lighting

An important verification phase on the methodology developed by RSE was conducted by Accenture through a benchmark with 4 studies – selected internationally – analysing and assessing Smart Cities; the criteria analysed were: completeness, use of precise definitions and frameworks, robustness, data reliability, importance of sustainability. The suitability of Smartainability® to Expo Milano 2015 was recognised and improvement ideas emerged to further develop the methodology, which can then be applied to other “great events” and to wider and more complex contexts, such as an entire city. Confcommercio (General Confederation of Trade), Unione Commercio Milano (Milan Union of Trade) and the Chamber of Commerce of Milan, and is aimed at facilitating the creation and realisation of “apps” designed to optimise the Visitor experience (both within Expo Milano 2015 and in the city itself), subdividing them into many thematic categories: infomobility, culture, events&news, Made in Italy, receptivity, restaurants, utility, Smart City and, naturally, Expo Milano 2015. Anyone can access the informative contents of the platform and contribute by uploading theirs, so that a SUSTAINABILITY REPORT 2014

THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK

database on which to draw for the development of innovative applications can be created. (http:// www.e015.expo2015.org/). 3. the third technological platform is Digital Expo, created to offer information and services before the Event through diversified “touch points” such as PCs, Smartphones, Connected TVs and interactive Multimedia Totems. Digital Expo was also created for all those who will not be able to visit Expo Milano 2015 in person, in order to make the Event accessible and available to Visitors worldwide through a dedicated satellite TV channel which will broadcast news, updates, highlights of the participating Countries and all the key events of the semester. Within this context, Expo 2015 has worked in close collaboration with the subjects in the territory, for the purpose of integrating the technological solutions developed for the Exposition with the local services. In particular, an Agreement was signed with the Milan City Council, which led, among other things, to: • the integration of the city’s Wi-Fi network with the Exposition Site’s Wi-Fi network (thus creating one single Open Wi-Fi Milano network); • the realisation of 15 Digital islands in the city: areas in which citizens can access an electric quad bike rental service, Wi-Fi connection, smart illumination systems, informative multimedia totems managed directly by Expo 2015, electric recharging of vehicles and private equipment, monitoring of the territory etc.

Layer 1: Smart Buildings and Smart Energy

Smart lightning. Power distribution with smart metering, Electrical charging points

Layer 2: Telecommunications and IT Systems

Telecommunication network, Enhanced telecommunications services, IT services, Cloud services

Layers 3: Safe City

Main Operation Center, Security services, Staff secure communication, Access control system

Layer 4: Edutainment

Digital signage, Pavilion solutions, Mobile experience, Smart Electronic Ticket (SMET)

Layer 5: Services

Electronic payment, Transportation, E-Health, Solutions for disabled people

Figure 3.8 – The 5 levels of the Smart City Expo Milano 2015

3.8 DISMANTLING OF THE EXPOSITION SITE AFTER THE EVENT The BIE’s general rules for the realisation of Universal Expositions include dismantling of the temporary buildings and restoring the Site to its original state at the end of the Exposition. In particular, among the rules regulating the Countries’ participation in Expo Milano 2015, is the Special Regulation n. 4 (“Concerning rules for Construction or Improvements and Fire Protection“), which includes, among the Participants’ obligations, the responsibility of each Country to dismantle its own pavilion and the relevant installations. Consequently, the Participants were required to design and realise buildings that 50

Expo 2015 SpA

3 are temporary, but above all sustainable, with regard to the principles of low environmental impact and to paying attention to the life cycle of materials and components. The Planning Agreement signed in 2011 for the realisation of Expo Milano 2015 envisages the requalification of the areas concerned at the end of the Event. The land on which the Exposition Site rises is owned by the company Arexpo SpA, set up in 2011 by the Lombardy Region, the City Council/Municipality and Province of Milan, The International Foundation Fiera Milano and the Municipality of Rho for the purpose of purchasing it and making it available for the Event; the company Expo 2015 is responsible for the project regarding the dismantling of the Site; the dismantling will end with the handing back of the restored areas to the owner Arexpo SpA. In August 2014, Arexpo SpA published a tender for the sale and re-qualification of the area once it has been dismantled: the starting bid was set for just over € 315 million and the bids must be submitted by 15 November 2014. Due to the fact that the tender has not received interesting proposals, Arexpo’s shareholders have decided to prepare a Master Plan in order to mature post-Event development proposals from a different perspective. The sale will not include the two buildings destined to remain permanently on the Site: the Cascina Triulza, renovated and re-qualified from the energy point of view, and Palazzo Italia.

Niguarda Precotto Certosa FS Bovisa Maciachini Segrino Centrale FS Loreto XXV Aprile

Gioia M2 Lima

Amendola Fiera Castello

Bande Nere

Pagano

Cadorna

Lambrate

Città Studi

P.ta Venezia

Cusani Hoepli

V Giornate Larga

Bisceglie

P.ta Vittoria

Sant’Agostino P.ta Romana Università Bocconi

Famagosta

DIGITAL ISLANDS: 15 STATIONS WORK IN PROGRESS: 14 STATIONS

Figure 3.9 – Digital Islands for Expo Milano 2015 SUSTAINABILITY REPORT 2014

4 PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERSâ&#x20AC;&#x2122; RELATIONS

PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERS’ RELATIONS

4.1 EXPO 2015 CHARTER OF VALUE AND COMMITMENTS Expo Milano 2015 is an ambitious, complex project based on four fundamental values adopted by Expo 2015 SpA as guiding principles on which to base everything it does, including the various activities along the pathway leading to the Event itself: • Social legacy – the choice of “Feeding the Planet, Energy for Life” as the Expo’s Theme is intended to stimulate thought and the desire to learn more about one of the main challenges we face nowadays, and to bequeath a legacy of ideas and initiatives for developing long-term solutions. • Inclusiveness – the involvement and active participation of all players and of the whole world community are needed to ensure the kind of knowledge-sharing which has always been a feature of Universal Expositions ever since they began, and which will make Expo Milano 2015 a place where experience meets understanding. • Innovation – the presentation of innovative responses to the problem of the global food crisis, as well as the solutions adopted for building the Site and exhibition areas and the avant-garde services for running the Event, will provide a Visitor experience which is unique and unforgettable, supported by the technology of the future (the “Smart City”). • Social responsibility – the implementation of principles of sustainability in the design, realisation and management of the Event is aimed at reducing its environmental impact to a minimum, enabling all Stakeholders to take part in a truly sustainable experience which will set an example for future events. Expo 2015 SpA’s commitment to these principles and values has been enshrined in a formal document signed by the Managing Director, the “Charter of Values and Commitments” which brings together the whole array of values informing the organisation of Expo Milano 2015 and derives from them a set of commitments and actions which, conveying the spirit of sustainability which permeates the entire Event, will assuredly lead to the establishment of a powerful and constructive dialogue with all the Stakeholders involved at any point.

Expo 2015 SpA

4 A long journey together – Commitments and Actions for Sustainability The Expo 2015 Company Charter of Values and Commitments sets forth the fundamental principles guiding our day-to-day and long-term actions. They provide the basis for specific projects of broad scope that promote the sustainability of Expo Milano 2015. These commitments, echoing the values expressed by the BIE, were first expressed in our initial bid in 2008 to host the Universal Exposition and again in 2010, when we registered Expo Milano 2015 and its Theme “Feeding the Planet, Energy for Life”. We are well aware that the organisation of a Universal Exposition involves interacting with the environment, the local area and all the associated resources and communities. We also know that a Universal Exposition provides a great opportunity to achieve the ambitious goals of reaching millions of people and engaging them in a Theme of paramount importance and shared interest — how to feed ourselves in a sustainable way — and to increase our awareness so that the future choices and actions, both locally and globally, will better serve the wellbeing of humanity. Hence, in undertaking our mission, we recognized that the preparation of the Exposition Site, as well as the organisation of the Event and the promotion of the participation represent a unique opportunity for promoting sustainability criteria at all levels, applying them to all fields. And we would like all Expo Stakeholders, Participants, Partners, Suppliers and Visitors to join with us in this effort. The Charter of Values and Commitments is the outcome of an interactive process involving many actors, both within and outside Expo 2015 Company, sharing the importance of this great international Event in the 21st century, its ability to mobilize both human and economic resources and its potential to communicate with and engage a broad audience. We shall explore these potentials and work to the best of our abilities to stimulate all players to do even better in protecting our environment, with a specific emphasis on pollution prevention and the conservation of shared resources while honouring the legitimate interests of all parties concerned. The Charter of Values and Commitments is structured as follows: the four founding values presented above are developed into a series of well defined commitments. These commitments, in turn, are expanded into a list of approaches, projects and specific actions that are currently underway or planned by Expo 2015. As Organizers of Expo Milano 2015, our most ambitious objective is to leave a legacy of sustainable practices and technical solutions – in other words, a new way of conceiving, planning and managing a wide-scale international Event.

SUSTAINABILITY REPORT 2014

Giuseppe Sala Chief Executive Officer of Expo 2015 Company Commissioner of the Government of Italy for Expo Milano 2015

PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERSâ&#x20AC;&#x2122; RELATIONS

EXPO 2015 CHARTER OF VALUE SOCIAL LEGACY APPROACHES PROJECTS ACTIONS

Create a lasting dialogue on the subjects of food, nutrition and sustainability

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Raise awareness to encourage more responsible choices about food and health

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Spread best practices; share experience and know-how

Inspire healthier and more sustainable lifestyles

Promote partnership and new alliances among the various players involved

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Work with institutions and with the City of Milan which is hosting the Event

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Expo 2015 SpA

4 AND COMMITMENTS Give voice to everyone and start a constructive dialogue

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Clu ster Pro ject

Use language that every Visitor can understand

Way find ing stud y

Offer experiences which make Visitors feel they are participants, not just spectators

En acc sure essib il fo with r peop ity l spe cial e nee ds

Involve the Volunteers and give them an extraordinary experience

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INCLUSION

Stimulate and make the most of participation by all parts of Italy

APPROACHES PROJECTS ACTIONS

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Sign al for ing dev peo ices pl spe cial e with nee ds

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SUSTAINABILITY REPORT 2014

PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERS’ RELATIONS

EXPO 2015 CHARTER OF VALUE INNOVATION

Develop a new model of Participation to be proposed for future Universal Expositions

APPROACHES PROJECTS ACTIONS

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Use new technology to offer a unique and unforgettable visit

Reach as many people as possible around the world

The mat ic A reas

sate Globa l llite cov e t ded hrough rage icat ed c a han nel

d ps 5 an E01 ped Ap o l e v e d the

Sma rt C ity

Inspire innovative solutions in the area of farming

Bes tS Dev ustaina ble elo Prac pment tice s

Present new solutions for sustainable development

Spread innovative ideas and new technologies through the “Smart City”

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s ship tion ents a l e m R e r agre ecto and rivate S eur n P e r with Enterp ns and sociatio As

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Expo 2015 SpA

4 AND COMMITMENTS Make sure that the information given to all interested parties is transparent and accurate

Use public resources carefully and responsibly: reach revenue targets

Reduce the environmental footprint of the Expo and its Site to a minimum

Cod es o f

En Imp vironm act e Ass ntal pro essme ces nt s

Acc u des racy in ign t (Pro of the he toco Site l LE ED)

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Hea lth man and sa fety age syst ment em

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Pro ced for ur and budge es t pro cure ing men ts

Guarantee Visitors’ well-being and safety

ion tect Pro l d n a a u Br Man

Satisfy Participants’ expectations

Part icip a Man Docum nts age men ent (PD t Syste MS) m

d g an n io ketin Mar unicat m m o n c pla

Take care over Workers’ welfare and safety

Pub mo lic hea nito l ring th plan

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RESPONSIBILITY APPROACHES PROJECTS ACTIONS

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Safe t for y coor the d con ination s pha tructio n se

Co with llabora tion ent asso reprene u ciat ions rs

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Ac pro cessib ject ility fo with spe r peop cial le nee ds

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SUSTAINABILITY REPORT 2014

PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERS’ RELATIONS

4.2 STAKEHOLDERS’ MAPPING AND IDENTIFICATION OF MATERIAL ASPECTS The organisation of an event of Expo Milano 2015’s magnitude cannot take place without taking into consideration a dialogue with the main Stakeholders and their involvement both in the preparatory activities for the Site construction during the pre-Event phase and in the management of the expository semester. With this in mind, Expo 2015 Company has identified its Stakeholders and mapped their main interests up to the present day in relation to the phases of design and planning of the Exposition, including the warm-up events. In comparison with the Stakeholders map published in the first Sustainability Report, some items that acquired more relevance with the approaching of the Event have been added. The process of identification is based on the categories of Stakeholders identified by ISO 20121:2012, the standard related to management systems for the sustainability of events which lists and describes the Stakeholders which an organisation should take into consideration when realizing an event. The list was then revised and combined with their interests as identified on the basis of the following: • online research and monitoring activities; • analysis of press reviews; • interviews with key departments of Expo 2015 Company. The process of identification of the relevant themes led to the identification of the environmental, social and economic themes which are objects of interest in the pre-Expo phase (see Table 4.1). The ways in which the various Stakeholders have been involved and engaged, and the form of relationships with them, are described in later Chapters; it should also be kept in mind the thousands of meetings which the management of Expo 2015 Company has held at all levels over the years with the various organisations involved in one way or another with the Universal Exposition: the consultation processes initiated and conducted with a view to organising and running the Event have been following intricate and complex channels leading to agreements with public institutions and, formally or informally, with all the other Stakeholders.

Identification of Stakeholders and major themes of interest Stakeholder category for Expo Milano 2015 and warm-up events

Description/role

Main aspects

Bureau International des Expositions (BIE) and States Party to the Convention

Direct, supervise and monitor the organising and carrying out of the event

Expo 2015 Company and its Shareholders

The company commissioned to organise the Event (Expo Milano 2015 itself and the warm-up events); the Shareholders who fund the Event and specify the overall strategic approach for its organisation and the running of Expo 2015 Company.

Success of the event. Renewed stimulus for the local and national economies of Italy and their development. Economic break even. Partnership between the public and private sectors to make the Event a political and a financial success. Renewed stimulus for tourism in Italy.

N°

Expo 2015 SpA

4 Identification of Stakeholders and major themes of interest N°

Stakeholder category for Expo Milano 2015 and warm-up events

Description/role

Main aspects

Participants

Countries, intergovernmental organisations, Corporations and NGOs: all take an active part in the contents of the Event, some by creating their own Exhibition Area.

Success of the Event, high visibility and renewed stimulus for the role of Expositions. Compliance with the commitments and time schedule. High quality guarantee for the Event content. High level of participation. Meeting the Participants’ scheduling and quality requirements at costs which are in line with global market conditions. Easy and flexible organisation and management of the participation (in terms of logistics, counterparties, etc.). Good reputation and publicity, especially by use of the web. Creation of a network. Valorization and visibility for Participants’ own Country, and business development opportunities for their private sector. Increase in Participants’ national reputation (especially for developing countries). Depart from stereotypes, turn Expo Milano 2015 into a real opportunity to get to know the Countries. Dialogue among the various Participants. In particular for the Countries participating in the Clusters: to promote a new paradigm of cooperation, no longer based on emergency but on planned help and aimed at long-run development. The recognition of the Participation quality also through forms of reward. In particular for the European Commission: to make Expo Milano 2015 the ”European Exposition” for the purpose of reestablishing closer relationship with all the European Visitors by presenting EU’s commitments and programmes in relation to safety and food quality. In particular, for the Fondazione Triulza, to continue to manage the Cascina also after the Event.

Partners; Event & Project Sponsors

Organisations or official bodies which are funding or sponsoring the Event (financially or by providing goods or services).

Success of the Event. High quality guarantee for the Event content. High level of participation. Creation of a network. Creation of alliances. Business development and growth of market shares. International showcase for products and services. Direct sales. Greater brand awareness. Enhanced reputation and strengthened CSR policies. Equal conditions of visibility.

Contractors and suppliers Organisations which carry out construction /installation work and /or provide goods or services for the Event.

SUSTAINABILITY REPORT 2014

Transparency and fairness in relation to assignments. Business development and growth of market shares. Boost to references as big event specialists. Compliance with terms of payment.

PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERS’ RELATIONS

Identification of Stakeholders and major themes of interest N°

Stakeholder category for Expo Milano 2015 and warm-up events

Description/role

Main aspects

Expo 2015 Company employees

Individuals employed or contracted by the Organiser of the events (Expo Milano 2015 itself and the warm-up events)

Success of the Event in line with the Company’s expectations. Career development: enhanced skills including employability after the Event. Creation of a network. Health & Safety at workplace (offices, construction site, Exposition Site).

Workers

Everyone who works at the Exposition Site or in the warm-up events

Career experience; Italian quality of life guaranteed during the event. Safety and security (Expo site). Company’s reputation. Adequate remuneration.

Volunteers

All those working as Volunteers at the Exposition Site or in the warm-up events

A once-in-a lifetime experience (the Event and its Theme), of particular importance for the training offered and the competences gained. Cultural growth. Creation of a network. Health & Safety and Security at workplace (Exposition Site).

Visitors and the Global Community

Organisations or individuals taking part in the Event for its facilities, services and content.

Quality of the Visitor Experience and availability of the contents: - participation in a unique, once-in-a lifetime event; - awareness of different cultures, innovations and food & drink from all over the world; - entertainment and dreams, including interactive, hi-tech and futuristic experiences; - discussion and in-depth learning about solutions to the global challenges posed by the Theme. Visitor Experience and life experience on and off the Exposition Site. Accessibility and availability for all Visitors. Accessible prices. Shopping opportunities.

Government Authorities and Emergency Services: Police, Fire Service, Ambulance

Official bodies and organisations whose task it is to plan for, manage certain operational aspects of, and intervene in emergencies during the Event.

Involvement as players in all the stages of organisation and management of the Event, each in its own specific area. Indirect benefit (staff/structure improvement facilitating the achievement of their targets). Making sure the Event is carried out legally, safely and securely.

Regulators and Local Authorities

Organisations in charge of rules definition and control as regards specific environmental and social issue (e.g. ARPA, National Industrial Accident Insurance [INAIL], Labour Inspectorate, Lombardy Region’s Expo Environmental Observatory, etc.)

Involvement as players in all the stages of organisation and management, each in its own specific area. Indirect benefit (staff/structure improvement facilitating the achievement of their targets). Opportunity for career & skills development. Compliance with the commitments and time schedule. Collaboration and transparency by Expo 2015 Company.

Expo 2015 SpA

4 Identification of Stakeholders and major themes of interest N°

Stakeholder category for Expo Milano 2015 and warm-up events

Description/role

Main aspects

Local Community and Public

Individuals living in the wider area affected by the Event; the Italian citizens

Minimise the Event’s adverse impact on everyday life. Renewed stimulus for the Italian economy and local development. Creation of new jobs. Maximise local context. Environmental aspects connected with the use of resources, changes in land use and the landscape. Environmental requalification, improvement of the territory involved. Responsibility and transparency in the use of public resources. Responsibility and transparency in all choices connected with construction & installation work, legacy infrastructure and services. Representativeness: to be listened to, respect of the right to be informed.

Companies, Businesses and Trade Associations

Firms and associations in various industries and business categories (e.g. Confindustria, Assolombarda).

Involvement and high profile for associations. Business development for their members. Improve the position in the Italian industrial scenario and in their members’ view. Helping member firms to achieve their goals. Direct and indirect positive economic effects.

Workers’ Trade Union organisations

Trade union members’ representatives on workrelated issues

Creation of new jobs. Health & Safety at workplace (offices, building sites, Exposition Site). Guaranteeing equal working conditions (overtime, night work and the like). Advocacy and protection of workers and categories of vulnerable people. Workers’ career and skills development, including employability after the Event.

Civil Society

Non-Governmental Organisations (non-profit), Charitable Foundations, Universities, Research Institutions of importance for the purposes of the Event

High-quality guarantee for the Event content. Discussion and in-depth learning about solutions to the global challenges posed by the Theme. Environmental aspects connected with the use of resources, changes in land use and landscape. High level of participation. Creation of a network. Creation of alliances. Maximisation of the local context. Social issues, including legal compliance and preventing Mafia infiltration in the management of contracts connected to the Event.

The Media

Organisations or individuals providing the public with news and information about the Event, including social media.

Generating new stories and images (current relevant issue: progress in construction; state of payments; current list of participating Countries, etc.). Opportunities to interview decision makers.

Future generation

All interest groups concerned with the protection and preservation of natural resources and social fairness including the rights of future generations.

Environmental aspects connected with the use of resources, changes in land use and landscape. Responsibility and transparency in all choices connected with construction & installation work, legacy infrastructure and services. Greater attention to and global awareness of the themes of food and sustainable development.

SUSTAINABILITY REPORT 2014

5 EXPO 2015â&#x20AC;&#x2122;s HUMAN RESOURCES

EXPO 2015’s HUMAN RESOURCES

5.1 Expo 2015’s staff Expo 2015 puts at the heart of its work its attention towards human resources, recognising their value and guaranteeing the respect and protection of human rights, excellent working standards, transparency in the personnel selection process, as well as stringent assessment policies for the results achieved. The picture relating to the composition of the staff showed, in March 2014, a total of 207 people, consisting of employees and collaborators. It must be pointed out that 54% of the total is comprised of women, as well as a significant presence of workers under 35 years of age (39% of the total) who are highly educated (88% of them have a university degree). In comparison with the staff situation in December 2012, an increase in the number of employees, logically destined to grow further as the Event approaches, and a slight decrease in the percentage of employees with a university degree, must be noted. The examination of the data highlights Expo 2015’s commitment to support youth employment with a view to an investment in human capital which can constitute an opportunity of original and high-level professional enrichment, capable of also becoming a springboard for those young people entering the job market. As proof of its commitment, in July 2013 Expo 2015 and trade-union representatives signed an “Agreement on flexibility of fixed-term employment and internships”. The Agreement provides for the employment, directly by Expo 2015 SpA Company, of approximately 800 workers: more specifically, the placement of 296 fixed-term contracts and of 357 apprenticeship contracts with a duration of 7 or 12 months is envisaged. Plus the placement of 195 internships. Apprentices under 30 years will undertake professional training (“Experience Development Program”) in order to obtain the qualifications for the post as Technician for Major Event Management Systems and for the post of Major Event Operator. In November 2014, the first 59 Major Event Management Systems Technicians have been employed; they will be trained to preside over the Exposition Site from the Command and Control Headquarters, the core of all the activities of the expository semester. In the spring of 2015, 296 workers will be employed with fixed-term contracts for the role of Area Team Leader, and they will be tasked with managing the 84 areas into which the Exposition Site will be divided. The group of Team Leaders is part of the Job Opportunity Program (“Expo Works”), a programme also addressing those receiving Extraordinary Redundancy Fund and/or Special Lay-off Fund, those who have been made redundant, that are unemployed following dismissal procedures, or that are simply out of work, in favour for whom Expo 2015 reserves a quota equal to at least 10% of the labour market’s needs. The Youth Training Program (“Youth Training”) is instead a programme which aims at involving young students or recent graduates looking for an experience of professional orientation. This programme envisages the placement of 195 interns, offering them the opportunity to be trained in various diversified professional fields such as logistics, communication management, environmental sustainability, event management etc. The internships last 7 months and include a month of pre-period-of-service training with the aim of regulating their use and access; furthermore, the minimum expense reimbursement is 516 Euro a month plus meal vouchers.

Expo 2015 SpA

5 December 2012

March 2014

Employees

154

207

Average age

40 years

% Staff employed after internship

40%

% Staff with a university degree

85%

81%

Men

47%

46%

Women

53%

54%

Women managers (employed and as external collaborators)1

15%

Table 5.1 – Expo 2015 Company’s personnel composition – December 2012 – March 2014

5.2 Employment policies From a functional point of view, with regard to the needs of a Company which operates for the realisation of an Event which requires a growing effort as it approaches, Expo 2015’s human resources keep growing. Although it paid careful attention to the selection process from the very beginning, for the purpose of recruiting highly-qualified personnel, effective personnel selection policies are becoming more and more strategic. Therefore, in 2013, Expo 2015 further honed its hiring policy. Personnel recruitment is regulated by the Annual Hiring Plan, which, once it has been approved by the Board of Directors in line with the Company’s annual budget, defines Expo 2015 Company’s professional needs. The Company’s selection and hiring policy is aimed at accomplishing the following objectives: • the optimisation of company staff according to professional and aptitude characteristics which guarantee high quality levels of the performance and the services provided; • recruitment of personnel with professional and aptitude characteristics appropriate to and commensurate with the requirements of the positions to be filled; • protecting and guaranteeing the principles of transparency, publicity, impartiality and equal opportunities2. • the assessment both of the fulfilled and unfulfilled potential of the individual, in line with the need to identify not only the best resource possible, but also the most open to the organisational changes that the various phases of the Expo Milano 2015 necessarily require; • the facilitation of internal mobility, both horizontal (between different positions or “professional families”, but with equal responsibilities) and vertical (between different positions which envisage an increase in responsibility), and transversal (towards positions in different professional families which envisage an increase in responsibility), with the aim of creating a team of internal resources as candidates for new and different positions which the company will be able to activate, notwithstanding the criteria of competence and performance necessary for the position; • guaranteeing future employability of its own employees on the market, selecting profiles for which the experience at Expo 2015 can represent a coherent professional enrichment and accelerator. Percentage worked out on the basis of the data published on Transparent Administration: http://www.expo2015.org/it/ amministrazione-trasparente-/personale/dirigenti 2 These principles are expressed in Article 18, para. 2, of Legislative Decree 112/2008, converted into Law 133/2008. 1

SUSTAINABILITY REPORT 2014

EXPO 2015’s HUMAN RESOURCES

5.2.1 PERSONNEL SELECTION AND RECRUITMENT PROCESS The selection process begins with the publication of advertisements for finding the required professional figures through the contemporary use of various communication channels: • Expo 2015’s website; • social networks, such as Facebook, Twitter and LinkedIn. On this last platform, more directly dedicated to recruitment, the Company has created a promotional presentation page; • search engines to promote the ad. In particular, Expo 2015 avails itself of a digital interface which makes it possible to spread the job advertisement on several search engines at the same time. In order to find particularly sensitive and strategic professional figures, Expo 2015 resorts to external selection companies that are successful tenderers for a public contract. After receiving the candidates’ curricula, the Company conducts an initial screening, for which it also uses electronic tools for assessing the basic requirements. After the screening, it moves on to identifying a short-list of candidates potentially in line with the required position. For this group of selected candidates, a further phase of assessment takes place, subjecting the candidates to written and/or oral tests, which are then followed by a final interview conducted by an ad hoc Commission of evaluators. A Candidate Report is created for each of them. It contains the findings for the various phases of the selection process, for the purpose of guaranteeing the traceability of the assessments conducted and of the decisions made. The final validation and the authorisation to hire come from the Company’s Board of Directors on the basis of the selected candidate’s Report. That Report also contains the reasons for that choice. 2012 / I semester 2013

2013 / I semester 2014

Number of positions filled

120

Number of profiles analysed for vacancies

7.237

21.400

Number of total views received (number of “hits”)

49.389

205.074

Number of visits to the most popular ad (visualisation in detail)

3.279

15.546

Number of views of the most popular ad (visualisation on search engines)

20.474

86.237

Total number of CVs in the database

37.609

110.698

Table 5.2 – Data on recruitment through online channels

It must be noted that the tables about recruitment through online channels show such a significant growth trend with regard to all the items considered that it is appreciable despite the partial overlapping of the periods in question. If we then want to compare figures on an annual scale, the number of applications received turns out to be especially significant: from July 2013 to June 2014, the Company received 114,122 applications, while, considering the number of applications received during the same period of the previous year, the applications amounted to 23,996. 68

Expo 2015 SpA

5 Open Resource Programme The “Open Resource” Programme, launched experimentally in 2012, is an inter-company programme aimed at promoting “cross fertilization” (that is to say, the valorisation, within one’s own work environment, of other professional experiences coming from other coherent contexts) through employment within Expo 2015 (and for a specific period of time) of resources from other companies, organisations or third parties participating in the Programme. Thus, Expo 2015 avails itself of the specific skills necessary for the creation of a project with special, distinctive characteristics such as Expo Milano 2015, while those participating in the Programme have the chance to develop and experiment new transversal and/or technical-professional skills. The Programme is therefore characterised by the placement of human resources belonging to other organisations and seconded to Expo 2015 Company within development programmes already defined by the Company for its own staff. This enables the people involved to work in an innovative, stimulating and highly complex context, as well as to increase their wealth of professional skills and to return to their companies having acquired new skills that are of interest to the organisation they come from. After the first experimentation phase in 2012, the programme was consolidated in 2013, and as of June 2014 it numbered 14 participants. 5.2.2 Staff performance assessment The need to achieve important results in a finite period of time is the reason why Expo 2015 has adopted a series of innovative management systems capable of guiding and helping the staff towards the achievement of their objectives and, at the same time, to assess and, if appropriate, to reward their performance: • Expo Performance Review The performance review system is the annual assessment system through which the managers assess all their collaborators with regard to the main organisational skills with the aim of identifying strengths and areas where improvement is possible. The assessment process initially takes place using a digital platform and continues with the interview between the person in charge and the collaborator, accompanied by the recording of the comments, the actions and the objectives on a special form. This system is the basis for the further development of their skills and, consequently, of the company’s activities. • Management by Objectives (MBO) MBO is the process of management of the Company objective system aimed at managerial figures (in 2013, approximately 31% of the Company’s workforce): the personnel is assigned objectives which must be coherent and in line with Expo 2015’s general objectives, through a process sharing and agreement with the latter. These objectives always centre on the implementation of activities in line with the economic parameters assigned and the assessment of their achievement takes place on the basis of objective criteria. MBO is used also as a reference system for assigning the variable part of additional remuneration to the annual gross remuneration where envisaged by the Company for the specific employment category. In view of the imminent Event the Company is mapping its personnel’s organisational skills, for the purpose of enhancing and maximising the contribution of all its professionals during the expository semester. Thus, Expo 2015 will enable all those of the personnel who have developed specific skills to exploit them by working operationally on the Exposition Site.

SUSTAINABILITY REPORT 2014

EXPO 2015’s HUMAN RESOURCES

5.3 Expo 2015’s remuneration policy With a view to guaranteeing a fair remuneration for its personnel and, at the same time, cost control, Expo 2015 defines the remuneration of its personnel on the basis of remuneration surveys conducted by a primary business in this sector in the Italian market. The global remuneration is defined also considering the fairness of the benefits assigned and the temporal definition of the Expo Milano 2015 project. Specifically, the methodology of the definition of pay and remuneration for each individual role within the Company uses a scale that defines the organisational weight (grade) of every professional position, according to quantitative and qualitative indicators that take into consideration various parameters such as, for instance, the managed budget, the impact on the business of the position etc. A specific remuneration bracket that allows comparison with the reference market in Italy corresponds to each grade, which must then be defined for the professional family it belongs to (for example, Marketing, Construction, etc.). The evaluation grids used by Expo 2015 are aligned with internationally consolidated grids in the sectors that are relevant to the Company. All employees of Expo 2015 are covered by collective labour agreements. In view of the progressive increase in the number of withdrawals during the economic negotiation phase, considering the decrease in the contract duration, the remuneration policy has been adapted from an attraction and retention perspective, with the aim of reducing the incidence of turn-over. The data concerning the remuneration of the executive management positions within the Company can be viewed at the page http://www.expo2015.org/it/amministrazione-trasparente-/personale/ dirigenti (in general, extensive information about the Company’s staff is published on the portal “transparent administration”).

5.4 STAFF SKILLS DEVELOPMENT Aware of the fact that the enrichment of the skills of its own human resources is a central element not only for the purpose of realising the Exposition, but also in terms of valorisation of the Event, Expo 2015 gives importance to the activities of staff training and development. In 2013 – 2014, the Company organised a total of 9 training courses covering the following categories: • technical training; • mandatory technical training; • language training; • safety training. The overall number of training hours provided were 5,459. The table below shows the data on the attendance at the various training initiatives. On-the-job learning courses and skills development courses must be added to those above. These courses include structured itineraries of staff involvement in projects that have a particular impact on the skill which is the object of learning or development.

Expo 2015 SpA

5 Year 2012 Type of training

Technical

Course provided

Year 2013 and first semester 2014

Number of participants per course

Total number of hours

Number of participants per course

Total number of hours

Administrative processes and procedures

748

Training 231

189

378

328

Tool 231

Induction 3

Apprentice tutors /Tutors of apprentices

24 Classroom courses: 890,5 E-learning: 634,5

Linguistic

Languages

976

Classroom courses: 32 E-learning: 125

Managerial

Project Management

118

Mandatory technical

Transversal Training apprenticeship

120

Safety coordinator

160

120

Rls 4

Managers

160

Workers' Health and Safety

151

1.208

344

3.166

Safety

TOTAL

3.628

5.459

Table 5.3 â&#x20AC;&#x201C; Training initiatives by Expo 2015

3 4

The process of personnel placement within the company. Person in charge of workersâ&#x20AC;&#x2122; safety.

SUSTAINABILITY REPORT 2014

EXPO 2015’s HUMAN RESOURCES

5.5 VOLUNTEER PROGRAMME Expo 2015, as the Organiser of Expo Milano 2015 has, among other objectives, that of involving citizens, guaranteeing active participation in the Event also through forms of volunteering. The Volunteer Programme was created in order to enable everyone – Italian and foreign – to be active in welcoming and supporting Visitors from Italy and all over the world. The Programme was launched by Expo 2015 in collaboration with the Voluntary Service centres a year before the opening of the Event, so as to have the amount of time necessary to offer everyone the opportunity to come forward and to build a social network of Volunteers that will remain active even after the end of the Event, thus giving participants a chance to exchange ideas and projects, as well as to keep in touch with the other Volunteers met during the experience. The Volunteers will engage in auxiliary and non-professional activities of support, welcoming Visitors and facilitating the visiting experience around the Exposition Site. In May 2014, the communication campaign aimed at promoting the Programme was launched, obtaining applications, as well as keeping alive the interest and participation of the Volunteers progressively selected. The campaign was created to address specific categories of potential Volunteers (young Italians and foreigners, as well as elderly people who are still active) and is promoted through various channels: • bill posting; • radio; • web campaign with banners and videos. The communication campaign will be integrated with the events already planned and with the initiatives from the world of Associations, Schools and Universities. Furthermore communication with the already selected candidates will be handled through ad hoc alerts, newsletters and the dedicated portal, in order to animate the growing community of Volunteers and keep it alive. The communication campaign has been a huge success: in just one month, 5.300 applications were received, 80% of which from Italians and 20% from foreigners. Approximately 86 foreign Countries represented, with 25 different languages spoken. China was the most represented foreign Country. Almost all candidate Volunteers knew a second language and many of them already had experience in the world of volunteering. 64% of the candidates were under 26 years of age, 25% belong to an age bracket between 26 and 45, and many citizens above 70 years have also applied.

Expo 2015 SpA

Lola

Estaré en contacto con 500.000 personas de todo el mundo durante una semana. ¡De verdad! SUSTAINABILITY REPORT 2014

Entra a formar parte de la verdadera red social del año. Hazte voluntario en volontari.expo2015.org

EXPO 2015’s HUMAN RESOURCES

To meet various needs and offer everyone the opportunity to participate, Expo Milano 2015 has conceived the Volunteer Programme as a range of different forms of participation. Each of these forms has a specific time frame, specific activation procedures and available places: 1. Volunteers for Expo: the initiative requires a commitment of 14/15 days, for 5 hours and 30 minutes a day in their preferred period, as long as the places are available. The programme addresses adult citizens, who will be guaranteed public transport, a daily meal, insurance coverage and, if the period of service is completed, also a tablet to be used in order to keep them in touch with all the other Volunteers through the Programme’s social network. 2. Civil Service Volunteer: Expo 2015, in collaboration with the National Office of the Civil Service, is working for the launch of an extraordinary tender for the Civil Service. The volunteer projects envisaged in the tender have a duration of 12 months, 6 of which will be at the Exhibition Site. The required commitment is 7 hours a day for 5 days a week. People between 18 and 29 will be allowed to participate. 3. Dote Comune EXPO 2015: Expo 2015, in collaboration with ANCI Lombardy (Lombardy’s National Association of Italian Municipalities) and Lombardy Region, has established “Dote Comune EXPO 2015”. The project comprises three itineraries of extracurricular training, which will take place at the Exposition Site for the 6 months of the Event, with the aim of enabling the young participants to acquire formal and non-formal skills and to obtain their certification. The Programme addresses young people between the ages of 18 and 35, unemployed or out of work. 4. Volunteers for 1 day: realised in collaboration with Fondazione Sodalitas, which has already tested the format successfully. The initiative promotes the formula “Volunteer for 1 day” with the aim of involving during Expo Milano 2015 the employees from the companies in various forms of volunteering. The initiative, aimed at the workers of the Partner companies of Expo 2015 and of the companies associated with Sodalitas, enables people, within a working day, to carry out a voluntary activity on the Exposition Site of Expo Milano 2015. 5. School Project Volunteers: Lombardy’s students belonging to the schools which adhere to the School project – described in Chapter 8 – will be able to be Volunteers for Expo 2015, committing themselves to accompanying the Schools from other regions around the Exposition Site through specific itineraries. The participants in the initiative Volunteers for Expo will access an online training programme divided into different modules for each context of competence and aimed at communicating all the knowledge necessary to manage the welcome and support the activities assigned. For the Civil Service Volunteers and the Dote Comune Expo 2015 project there are specific training itineraries created and dedicated specifically to these initiatives. The Volunteers for 1 Day will receive a specific training package that will provide them with all the information necessary to carry out the assigned activities as well as possible. Finally, the School Project students who will participate in the initiative will receive appropriate training on the visitor itineraries of the Site. The Programme will leave tangible and intangible legacies: in the first place, the construction and the maintenance of a (physical and virtual) community of Volunteers, thanks to 2.3 million hours of volunteering and 130,000 training hours provided, which will be able to provide support also for other initiatives. Furthermore, the Programme will also enrich the Volunteers with a wealth of non-formal skills such as, for example, inter cultural management, communication, reception management etc. Finally, thanks to social networks, it will be possible to keep the community of Volunteers alive and united. It will be able to be a core network ready to act in future events and on future occasions.

Expo 2015 SpA

SUSTAINABILITY REPORT 2014

EXPO 2015’s HUMAN RESOURCES

5.6 Employees’ health and safety The creation of safe working conditions and their constant improvement are a fundamental value of Expo 2015’s human resources management policy. The Prevention and Protection service, as well as the part of the Model of Organisation, management and Control pursuant to Legislative Decree 231/2001 dedicated to safety, operate on one hand to guarantee compliance with legal obligations and, on the other hand, they are the main tools for the commitment to manage risk prevention for the Company’s workers’, of self-employed workers as well as of the workers employed by the contractors. Among the main activities carried out in 2013, the following deserve to be mentioned: • updating of the assessment of risks for the health and safety of the workers of all the operating premises of Expo 2015: this assessment has taken into consideration all the risks potentially present in the Company in relation to the activities carried out, the structures and the equipment used, including special risks such as work-related stress. The updating of the DVRs (risk evaluation documentation) turned out to be particularly challenging in 2013, considering that the dismantling of three operating premises (Via San Tomaso, Via Rovello n. 6 and Via Lambruschini) was accompanied by the activation of the new premises of Molino Dorino and Palazzo Pirelli; • the launch of the Logistic Base Camp at Rho, which required the implementation of various activities, among which: - obtaining the technical documentation providing evidence of conformity with the existing legislation for the structures, - taking charge and safety enhancement of the spaces to be used, - drawing up of the documentation concerning necessary safety (DVR, Emergency Plan and Emergency Procedures, etc.); • verification of the continuing suitability of company prevention and protection measures: - inspections of all the operating premises by the Person in Charge of the Prevention and Protection Service, - constant verifications of the management of contracts pursuant to Article 26 of Legislative Decree 81/08 and subsequent amendments and additions5 with special attention/reference to the realisation of Expo 2015 events, - constant involvement of the various company functions with regard to the implementation of the prevention and protection measures for workers’ safety; • planning of measures considered appropriate in order to ensure the improvement over time of safety levels; • environmental monitoring for the purpose of deepening some aspects relating to workers’ health and comfort, such as the measurement of electromagnetic fields, measurements of the illumination of video workstations, sampling in order to assess the quality of the air within the workplaces and assessments of the micro-climatic comfort (humidity and temperature) and noise in some of the operating premises; • planning of measures considered appropriate to guarantee the improvement of safety levels over time; • the verification of the trend in occupational accidents, in work-related illnesses and in heath surveillance as determined by the Company’s Health Plan; • carrying out the training and information activities for the employees aimed at ensuring the appropriate knowledge of the measures put in place. Art. 26 of Legislative decree n.81/2008 establishes that when works are requested in Companies, Authorities, etc., of tendering firms or self-employed workers ( for example for special maintenance, cleaning, management of IT services, guarding etc.), or outside, when the works are an integral part of the company or contracting authority’s production cycle, precise prevention obligations arise both for the employer and for the self-employed workers and employers from the companies tasked with carrying out the works or performing the work.

Expo 2015 SpA

5 With reference to the data on the accidents occurred, in 2013 there were 2 accidents and they were not serious (from 5 to 19 days of absence from work). They were commuting accidents that were not attributable to working life. With reference to the training dedicated to workersâ&#x20AC;&#x2122; safety, in 2013, Expo 2015 carried out a total of 3,116 hours of safety training, involving a total of 344 workers (see Table 5.3 on training initiatives).

5.7 Health and Safety construction sites The construction of the Exposition Site, given the extension of the area concerned, the variety of the planned interventions and the number of the workers as well as of the contracting and subcontracting companies involved, turned out to be particularly sensitive from the point of view of the workersâ&#x20AC;&#x2122; safety. Consequently, Expo 2015, as the contracting authority, requires a particularly rigorous compliance with the legal obligations (with regard to this subject, see also Chapter 3). Indeed, besides compliance with the legislation, Expo 2015 requires compliance with a series of measures for guaranteeing construction site safety that are integrated with measures for guaranteeing the legality of the works. In greater detail, the Company has a system that integrates checks in health and safety areas with supervision of the regularity of public contracts and of Mafia infiltrations, thanks to the signing of specific Protocols for construction site safety and for legality which provide for the implementation of an IT platform called Si.G.Expo (for a complete picture of the tools and measures adopted by Expo 2015, see Chapter 8).

SUSTAINABILITY REPORT 2014

EXPO 2015’s HUMAN RESOURCES

The Protocols for construction site safety envisage the establishment of a Permanent Safety Committee comprised of the representatives of the signatories. The committee holds quarterly meetings with Expo 2015’s safety representative, the employers of the contracting companies and the relevant Prevention and Protection Service Managers and Workers’ Safety Representatives. During these meetings, besides dealing with the aspects concerning the general development of the construction site, the most important aspects of prevention and protection are examined. The supervision activity is carried out by Expo 2015 through inspections and audits at construction sites in order to verify the application of the prevention measures. This activity, although it respects the responsibilities and prerogatives attributed by the law to the various subjects, involves the Coordinator for Safety during Execution of the works and his collaborators, as well as the executives people in charge from the companies involved in the implementation of the works. For an in-depth analysis of the auditing activities at the construction sites, see Chapter 7. Starting in the summer months of 2014, the Participating Countries began to build their Pavilions autonomously on the lots prepared by Expo 2015: this means that starting from June 2014 till the beginning of the Event, the Exposition Site will be affected by multifarious construction sites in operation, assigned to various contractors and managed by different subjects. As an example, we report the construction site situation registered at the end of October 2014 on the activities of the yard: 316 companies were present with about 900 workers involved in the construction of the 15 contracts awarded by Expo 2015; 37 Countries’ pavilions under construction with approximately 500 additional workers employed, 46 lots delivered, 63 projects registered and 1,179 Site visits recorded (equal to a total of about 3.537 hours). In this particularly complex picture, the Company was able to record a total accident frequency rate6 equal to 24.065, and a severity index7 of only 0.558. Furthermore, no fatal 6. These frequency rates are calculated complying with the UNI 7249 standard “Occupational Accident Statistics”: the numerator is the number of occupational accidents during the year and the denominator is the number of hours worked during that year. In order to make the result more legible, this ratio is then multiplied by 1,000,000 (one million). Therefore the index provides the number of accidents that have occurred every million hours worked. The national average is calculated following a different method, that is to say, reporting the number of accidents that occur for every 1,000 workers: in this case, the data collected are not comparable with the national average. 7 Defined as the ratio between the measure of the duration of incapacity (days lost as a result of accidents) and a measure of risk exposure (hours worked), both homogeneously delimited in time and space (territory, factory, division, sector etc.). In this case, the national average for the building sector relating to the three-year period 2008 – 2010 amounts to a value of 3.3, evidently higher than the values recorded on the construction sites under observation.

Expo 2015 SpA

5 accidents were recorded from the beginning of the works in November 2011, against an average regional level of 1.7 per thousand employees. Similarly, there has not been any permanent disability and the average length of absence from work due to injury (21.70 days) is well below the Milanese average value (almost 40 days). These results are mostly due to the general coordination of the construction activities performed by Expo 2015 aimed at guaranteeing health and safety on construction sites: each Participant is indeed obliged to comply not only with the Italian legislation on Workersâ&#x20AC;&#x2122; Health and Safety, but also to all the internal Regulations and requirements that the Organiser considers necessary in order to safely coordinate the construction activities. It follows that each Participant must appoint, before the beginning of the works, its own Works Manager and Coordinator for Safety during the Implementation phase and draw up a Safety and Coordination Plan which contains all the information necessary to prevent and reduce risks for the workers involved in the implementation works on the single lots, and which is at the same time in line with Expoâ&#x20AC;&#x2122;s Safety and Coordination Plan drawn up by the Organiser, for the purpose of coordinating the works on the various construction sites. Furthermore, each Participant must appoint a technician called Participant Technical Supervisor, who has technical knowledge in the building sector, who is responsible for the supervision of all the aspects regarding quality, safety, planning and the costs relating to the construction of the Pavilion or of the exposition site of each Participant, and who also has the task of logistic coordination and interfacing with the Expo 2015 figures who manage the construction site, as well as having an active role in all the activities regarding coordination and general safety promoted by the Organiser through the General Coordinator.

SUSTAINABILITY REPORT 2014

Internal communication on sustainability The Company is implementing an internal communication campaign aimed at its employees and collaborators. It centres on the promotion of good practice useful to reduce their environmental impact: many small measures regarding daily actions, but which, if carried out all the time and by everyone, can guarantee considerable energy savings, the reduction of waste generated and, in general, positive effects on the environment. The campaign, called “The Planet feeds also on small actions”,uses each the 12 Foody friends as “testimonials.”

CHE TE NE FAI DI 2 ASCENSORI? Se hai pigiato qua, non pigiare anche là e consumi la metà.

“You don’t need two elevators If you already called one don’t call also the other.”

“If you prefer stairs you’ll look cooler. It’s really good saving 4.000 mg. of CO2 for each floor.”

“Don’t turn everybody blue with the cold you do! Use the air conditioner but consider that each grade less, burns more energy.”

“Close the tap, turn the switch, through small actions to the world you make a favour. Closing the water and turning off the light when you leave reduce waste.”

NOTE: The 12 mascots suggest the actions to be taken or the habits to be changed in order to help the environment with short rhyming phrases (for example, turn the air conditioning off in empty meeting rooms, take the stairs instead taking the lift, remember to always turn off the lights when leaving a room, pay attention to separate waste, prefer micro-filtered water instead of bottled water, don’t let tap water run unnecessarily etc.).

6 THE ECONOMIC FRAMEWORK

THE ECONOMIC FRAMEWORK

6.1 FINANCIAL RESOURCES OF EXPO 2015

64%

STA TE

FUN

DIN

N LOM FUN BARD DIN Y RE GIO G

MU N FUN ICIPA LIT DIN YO G F

6% 6% 12% 12%

MIL AN CO MM CHAM B ERC E F ER OF pro UN v DIN FUN incE G OF DIN milan G

MIL

The Italian Prime Ministerial Decree of June 15, 2012 has authorized the allocation of the total sum of € 1.305.60 million in order to implement the works and activities connected to the Event, of which € 828.6 million will be borne by the State and 477 by the Lombardy Region, the Province of Milan, the Milan City Council and the Milan Chamber of Commerce. The funds are disbursed directly to the Company1 or to the subjects responsible for implementing the interventions which the Company itself or the Tavolo Lombardia (Lombardy Panel) identify in accordance with the Sole Commissioner of the Government. In addition to this, private funding is also envisaged with regard to investment in works such as technological and infrastructural interventions, as well as services for the management of the Event.

Figure 6.1 Breakdown of contributions by shareholders for Expo Milano 2015 (€ 1.305 million)

Expo 2015 SpA

6 The table below shows the final statement of the public contributions by each shareholder of the Company between 2009 and 2013 and of those expected for 2014 and 2015 up to the extent of the estimated total.

Shareholders contributions € Mln

Statement 2009/2013

2014

2015

TOTAL

Total Contributions by Shareholders

641.0

510.9

153.7

1305.6

Government

454.2

276,9

97.5

828.6

Lombardy Region

68.8

71.5

18,7

159.0

Milan City Council

90.2

50.1

18,7

159.0

Province of Milan

13,2

56.9

9,4

79.5

Milan Chamber of Commerce

14,6

55.5

9,4

79,5

Of which for management

142.2

74,1

0,0

216.3

Government

58.6

32.5

91.1

Lombardy Region

29,3

12,4

41.7

Milan City Council

29,3

12,4

41.7

Province of Milan

10,4

10,5

20,9

Milan Chamber of Commerce

14,6

6,3

20,9

Of which for works

498.8

436.8

153.7

1089.3

Government

395.6

244.4

97.5

737.5

Lombardy Region

39.5

59.1

18,7

117.3

Milan City Council

60.9

37.7

18,7

117.3

Province of Milan

2,8

46.4

9,4

58.6

49.2

9,4

58.6

Milan Chamber of Commerce Note:

The amounts do not approximately €10 million

include

the

shareholders’

contributions

capital,

equal

Table 6.1 – Resources disbursed by the shareholders of Expo 2015

SUSTAINABILITY REPORT 2014

THE ECONOMIC FRAMEWORK

6.2 MECHANISM FOR CONTROL AND MONITORING OF EXPENSES The extent of the public investments necessary in order to organize a Universal Exposition raises the issue relating to insuring an appropriate degree of transparency and control in the management of the funds and, as a consequence, Expo 2015 has placed these elements among its founding values. The Company’s commitment to guaranteeing transparency in the management of the resources is demonstrated by the appointment in its Board of Directors of a judge of the Corte dei Conti (Court of Auditors), a body to which the Company is required1 to send its financial statements annually, along with the reports of the Board of Directors, the Board of Auditors and of the independent auditing firm. In order to integrate the work of the Court of Auditors, the mechanism of control and monitoring of Expo 2015 is comprised of a series of additional tools: • public funding in favour of the Company is deposited into a specific special account opened within the State Treasury2; • the accountability of such deposits and of the Company’s financial flows is carried out annually by the State Regional Accounting Office; • as for the part concerning investment in works, the accountability is accompanied by a report on the progress of the implementation work (including any critical issues in terms of timing and expenditure) and sent to the Ministry of Infrastructure and Transport; • as for the part concerning management expenses, the Company sends to the Presidency of the Council of Ministers, the Ministry of Economy and Finances and the Ministry of Infrastructure and Transport a quarterly report on the use of the resources; • furthermore, the Company complies with the same accounting obligations towards the City Council and the Province of Milan, as well as the Lombardy Region, as regards both the investments in works and the expenses for the current management; Finally, Expo 2015 has endowed itself with an Organisational Model pursuant to the Legislative Decree 231/2001 for the purpose of making the internal control system more efficient (also see Chapter 3 of the Report, concerning the governance).

6.3 Financial Statement 2013 The organisation and preparation of an international event such as Expo Milano 2015 involves numerous complex activities which are often connected to considerable investments but which also have potentially great economic significance for the concerned territory. However, the peculiarity which is typical of such great international events lies in having to wait for the Event to take place or anyway in having to wait for such an event to approach in order to start seeing most of the revenues flow in, while during the organisational phase it is normal to have to cover most of the expenses in advance. In detail it is expected that most of the revenues will be generated by the following items: • Partnerships; • Ticketing; • Sponsorships; • Rental of exhibition spaces; 1 Determination no. 34/2010 2 Legislative Decree dated 31 May 2010 n. 78, art. 54 paragraph 2. The Decree was subsequently converted, with amendments, into Law no. 122 dated 30 July 2010.

Expo 2015 SpA

6 • Licensing and Merchandising; • Services for Visitors, hospitality services and other commercial operations. During the preparation phase, Sponsors are already especially important, both for the additional financial resources they guarantee and for the media exposure they are able to offer to the Event, thus already contributing to its promotion during the approaching phase. An analysis of the Financial Statement 2013 shows that Expo 2015 had a loss of approximately € 7.4 million, higher than the previous year’s one (€ 2.4 million). In detail, revenues amount to € 67.1 million (28.7 million in 2012), consisting of 17.0 million in operating grants and of 50.1 million in revenues coming mainly from sponsorships by Partners. As for the expenses, amounting to a total of € 74.5 million, it is important to point out how two of the three most consistent items of expenditure are the costs of the technological activities3 and the provisions for risks4, two items which were not present in the 2012 statement. Finally, the expenses for personnel and independent contractors are confirmed to be one of the highest cost, thus recording an increase of 3 million compared with 2012, evidently due to new recruitments.

Figure 6.2 – Cluster

At the same time, due to the increase in financing by Shareholders, at 31 December 2013 the Company’s equity amounted to approximately € 61 million, in comparison with 31 December 2012 (€ 47.9 million). More specifically, it is broken down as follows: • € 10.1 million in fully paid up share capital; • € 83.7 million in extraordinary Equity Reserves following capital contributions by Shareholders; • A loss of € 25.4 million in prior years’ losses, carried forward to reduce the taxable income of the current year; • A loss of € 7.4 million for 2013. 3 Technological activity relating to the Exposition Site and to the technological platforms (plant design, ticketing etc.) 4 Of which 8.3 million relating to compulsory compensation payable according to the National Collective Labour Agreement (CCNL), Aspi and executive agreements following personnel dismissal and € 0.8 million relating to legal risk coverage against existing cases

SUSTAINABILITY REPORT 2014

THE ECONOMIC FRAMEWORK

2013 € million

2012 € million

Operating grants

17.0

22.3

Sponsorships and other income

50.1

6.4

Total Income (A)

67.1

28.7

Cost of personnel and independent contractors

12.3

9.3

Ordinary operating expenses

5.3

3.1

Other operating expenses

2.5

1.1

External expenses for promotion and communication activities

6.4

2.7

Third-party studies and services

6.0

5.0

Expenses for corporate bodies and auditors

0.7

Rent and use of third-party assets

2.9

1.4

Projects with institutions and contributions to related studies and initiatives

2.7

2.0

Expenses for technological activities

17.4

Amortisation

6.7

4.4

Expenses for consumables, stationery and printed material

0.6

0.2

Provisions for risks

9.1

Taxes

2.0

Summary of profit and loss account

Extraordinary expenses

1.0 0.2

Total Expenses (B)

74.5

31.1

Profit (Loss) for the period (A) – (B)

- 7.4

-2.4

Table 6.2 – Summary of the Profit and Loss Account (2013)

To these items € 628.7 million must be added, mainly due to contributions by Shareholders with a restriction on use and to payables to suppliers. Assets amounting to € 689.7 million mainly consist of financial deposits, the cash at the disposal of the Company and investments.

6.4 ECONOMIC IMPACT OF THE EVENT In 2012, a team of economic analysts from SDA Bocconi, commissioned by Expo 2015 and by the Milan Chamber of Commerce, carried out a study in order to evaluate the Event’s impact on the national economic system and on the Lombardy and Milanese economic systems for the period 2012 - 2020.

Expo 2015 SpA

6 31 December 2013 € million

31 December 2012 € million

Bank deposits and cash

348.0

186.9

Investments, net of amortisation

285.4

113.3

Tax credits

14.5

12.1

Receivables from clients, from others, accrued income and prepaid expense

41.8

7.9

689.7

320.2

Share capital fully paid up by shareholders

10.1

Reserves for capital contributions by shareholders

83.7

63.2

Prior years’ economic loss

-25.4

-23.0

Current year’s loss

-7.4

-2.4

Total Shareholders’ Equity (Net „liabilites“ towards shareholders)

61.0

47.9

Shareholder contributions with restriction on use

498.4

218.7

Trade payables

109.6

47.5

Other payables (tax withholdings, contributions, payables to personnel and security deposits received)

4.8

3.7

Provisions for risks and losses

9.2

0.1

Employee severance indemnity

1.2

0.9

Deferred income (mainly revenues referring to future years)

5.5

1.4

628.7

272.3

Summary of the Balance Sheet

Total Assets

Other Total Liabilities Table 6.3 – Summary of the Balance Sheet (2013)

The study is based on data evaluated in relation to three variables: 1. the direct economic impact of the Event resulting from the investments by Expo 2015, the operating costs of Expo 2015 and the investments by the Participating Countries; 2. the indirect economic impact of the Event due to the indirect effects of the direct economic impact and to the total expected incoming flows of tourists. 3. the legacy of the Event, that is to say, the long-term impacts of the Exposition, in terms of: 1) business start-ups; 2) valorisation of the real estate portfolio; 3) development of foreign direct investments (FDI); 4) increased tourist appeal. The study has estimated a total impact of € 23.6 billion of additional production and a total increase of the value added of € 10 billion for the period 2012-2020, keeping in mind, in both cases, the total of the values estimated in relation to direct, indirect and legacy impacts. Finally, in occupational terms, the study has estimated an impact of approximately 191,000 total new jobs for the same reference period. Since it is the first model developed to estimate the total economic impacts of a large event, it will be monitored at regular intervals on the basis of the progressive collection of data: the monitoring will concern both the “in progress phase” and the final one.

SUSTAINABILITY REPORT 2014

7 THE ENVIRONMENTAL FRAMEWORK

THE ENVIRONMENTAL FRAMEWORK

7.1 MAIN OBJECTIVES AND INITIATIVES Expo 2015 has identified three main objectives in line with what is enshrined in the Charter of Values and Commitments for the organisation and management of the Universal Exposition of Milan: • achieve high levels of environmental and social performance in the organisation and management of the Event, • provide a good example and a benchmark for the next Expositions and for future large events in general, • valorise the unique opportunity that the Universal Exposition offers – in terms of breadth of involvement and in terms of visibility – in order to spread knowledge and share more sustainable ideas and practices. The Company has then converted these objectives into a series of specific commitments which define, in relation to the environmental aspects, the framework for measuring and assessing the sustainability of the Event. These commitments include both the actions aimed at implementing the requirements defined by the Strategic Environmental Assessment (SEA) and the Environmental Impact Assessment (EIA) and voluntary initiatives, already defined during the candidacy phase and reconfirmed by Expo 2015 with the Registration Dossier: 1. Define a set of Macro-Environmental Objectives: - minimise the energy demand; - use energy from renewable sources; - use products and/or services with lower environmental impact; - reduce waste production at the source as much as possible, organise and realise a separate waste collection system aimed at recovering and recycling the largest quantity of possible waste; - limit water consumption and adopt water recycling systems; - assess the environmental impact of the implemented activities. 2. Apply environmental and sustainability standards recognised at the international level such as: - the ISO 20121:2012 standard – Event Sustainability Management System, in regard to the organisation and sustainable management of events and also, for the purpose of managing the environmental dimension in a more coherent manner, some requirements of the European Regulation EMAS 1221/2009/EC; - the LEED (Leadership in Energy and Environmental Design) standard of the U.S. Green Building Council (USGBC), for sustainable building; - the ISO 14064:2006 standard, with regard to the inventory of greenhouse gas emissions; - the Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI) for the drawing up of the Sustainability Report. 3. Measure and communicate the performance achieved annually through: - monitoring of the various environmental receptors impacted by the Event; - the realisation of the Inventory of CO2 equivalent gas emissions; - preparation and dissemination of the Sustainability Report.

7.2 EXPO 2015 SUSTAINABILITY MANAGEMENT SYSTEM The organisation and management of a Universal Exposition generates – on the site that hosts it and, more in general, on the whole territory affected by the Event – a series of impacts which have relevance from the environmental, social and economic points of view, offering at the same time a unique opportunity to adopt sustainability criteria and to promote their dissemination among Stakeholders. 92

Expo 2015 SpA

7 On the basis of this awareness, Expo 2015 decided to implement a System aimed at managing the environmental, social and economic aspects connected to the Event, adopting for this purpose the international standard ISO 20121:2012, Event sustainability management systems - Requirements with guidance for use and, in order to manage the environmental dimension in a more coherent manner, also adopting some requirements of the European Regulation 1221/2009/EC. With respect to the proposals formulated in the Registration Dossier, the choice in favour of these standards was dictated, on one hand, by a series of considerations in relation to the peculiarity of the Event and to the objective of guaranteeing maximum functionality to the Expo 2015 Sustainability Management System (SMS), and on the other hand, by an assessment of the previous experiences in the adoption of Management Systems for the organisation of events which were, to a different extent, similar to Expo Milano 2015 (other Universal Expositions, and some editions of the Olympics). In particular, the recent ISO 20121 standard, expressly conceived for the sustainable management of events, makes possible to focus the attention on the specific aspects and impacts of events, considering, from an integrated perspective, the environmental and the economic dimensions as well as the worker social and safety dimension. The Sustainability Management System for the Expo Milano 2015 Event has not only the aim of helping the Company in the planning and management of a Universal Exposition in line with sustainability criteria, but also that of creating a methodological approach which will enable events of similar size and complexity to be realised and managed in a sustainable manner, thus becoming a benchmark tool for future Expositions and large events. The activities for the planning and development of the Management System for the Sustainability of the Expo 2015 Event began in 2013 and have so far led to: • the definition of the System’s scope; • the drawing up of the Initial Environmental Review and the identification of significant environmental aspects, both direct and indirect, with the relative assessment of their significance; • the definition and implementation of operational control measures and tools for some activities which are managed directly and indirectly (for example, contracts, Suppliers and Partners activites), as well as activities which have relevant impacts on the environment; • the definition of a Sustainability Programme which contains the objectives that Expo Milano 2015 aims to achieve; • the implementation of an environment and safety audit Programme for construction sites; • the implementation of an internal audit Programme to verify the functionality and effectiveness of the System itself. To this purpose, two audits were conducted in 2011 and 2014 on the branches of Expo 2015 Company1 in order to verify the Company’s legislative compliance in terms of the environment. The SMS’s scope includes the activities carried out by the organisation during the pre-Event and Event phases, and in particular: • the planning and realisation of the works for the Exposition Site; • the organisation and management of the Expo Milano 2015 Event.

1 In the context of these verifications, the absence of equipment that uses CFC and HCFC gases, which are harmful to the ozone layer, has been ascertained. Furthermore it is specified that, so far, the Company has not received fines or non-monetary sanctions for not complying with the regulations and laws relating to the environment.

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The SMS develops within the context of an organisation which, after being set up in 2008, is constantly evolving from the organisational point of view and already possesses management tools for guaranteeing compliance with the legal requirements and the other voluntary agreements signed. Therefore, a lot of attention has been paid to the existing procedures, trying to regulate the System in order to make it as functional, integrated and agile as possible within the Company’s context, where the parts relating to the economic as well as to the workplace safety dimension were already well organised. Another peculiarity of Expo 2015’s SMS is the lack of improvement objectives based on the comparison of performance levels between one year and the next, which is typical of the management systems of companies which maintain the scope of their activity practically unaltered. Expo 2015 has instead a series of different performance targets to reach every year and, obviously, at the end of the Event. The first verification of compliance with the ISO 20121 standard by DNV-GL, the accredited thirdparty body responsible for validating the chosen method, took place in September 2014 whereas the second one occurred at the end of October. Both had a positive outcome and therefore Expo 2015 is waiting for the issue of the certificate of compliance for the planning and implementation phases; as for the phase regarding the management of the Event, the verification will be necessarily conducted in 2015, during the exhibition semester. Waste management plan for the Event Expo 2015 has defined a strategy and an approach to the waste issue which consider also its environmental and economic aspects. In line with the Theme “Feeding the Planet – Energy for Life”, the criteria for the management of post-use and post-consumption materials respect the following objectives hierarchy: -- minimisation of resource consumption, -- maximisation of re-use, recycling and recovery rates, -- minimisation of the production of discarded materials intended for disposal. The main reference points are expressed by EU legislation, and by the relative national transpositions, which are considered the most advanced models on sustainable waste management in the world, namely: -- Directive 2008/98, New Framework Directive on Waste, -- Legislative Decree No. 152/06, called Consolidated Law on the Environment, -- European Parliament Resolutions of 20 April2 and 24 May 20123, -- Communication from the Commission to the European Parliament, to the Council and to the European Economic and Social Committee and to the Committee of the Regions “Towards a circular economy: a zero waste programme for Europe” dated 2 July 2014. The waste management model planned for the Site during the exhibition semester also takes into account the obligations deriving from the EIA Procedure, reviewed together with the Environmental Observatory (EO) in the light of the experiences during events of comparable size (for example, Salone del Gusto 2012, London 2012 Olympics), as well as the organisational, logistic and management conditions of the exhibition areas. In particular, Expo 2015 has proposed the objective of 70% separate collection, which seems more realistic in comparison with the original forecasts of the Environmental Impact Study (82.3%) and, anyway, in line with the objectives set at the European level. The Guidelines for the Participants and the Concessionaires of the companies present on the Site, and the informative and training activity for Staff and Visitor involvement have reached the preparatory phase.

Revision of the sixth programme of action with regard to the environment and definition of the priorities of the seventh programme of action with regard to the environment 3 European Parliament Resolution of 24 May 2012 on a resource-efficient Europe. 2

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7 7.3 RECLAMATION INTERVENTIONS ON THE EXPOSITION SITE The Exposition Site is located in an area which, during the first half of the 20th century, was occupied by industrial plants and in part by agricultural land. Then, in time, the area was turned into a space for logistic installations and municipal services. Recently, the area has undergone profound transformation and requalification through the disposal or relocation of the production plants. Nevertheless, the activities prior to this transformation have left traces of pollutants in some portions of the land: for this reason, reclamation works were planned before making them available for public use again. Starting in 2010, Expo 2015 conducted an initial environmental survey and subsequent characterizations of the soil of the Exposition Site for the purpose of investigating eventual exceedances of the Contamination Threshold Concentrations defined according to the expected designated use of the land (green-residential). At the end of the procedure, according to the regional decrees, a reclamation was required by ten areas in order to comply with the threshold levels for the designated use. The reclamation activities have already been completed for all the areas, with the simultaneous issuing of the Certification of Completion of Reclamation (CCR) by the Province of Milan, the Authority in charge of this activity.

7.4 Environmental Monitoring Plan Among the main requirements contained in the EIA Decree (see Chapter 3 of the Report) is the creation of an Environmental Monitoring Plan (EMP), which Expo 2015 submitted for the approval by the Environmental Observatory (EO). From a temporal point of view, the Plan is divided into four phases which monitor the development of the Event’s life cycle: • an ante operam phase, carried out in 2011-2012; • a worksite phase, underway, covering the period January 2013 – April 2015; • an Event phase, to be carried in the period May - October 2015; • a dismantling phase, to be carried out approximately in the period November 2015 – October 2016. The dismantling phase will be followed by a post-Expo phase, during which the Arexpo Company, to which Expo 2015 will have to return the area of the Exposition Site, will decide how to develop and transform the area. From the spatial point of view, the EMP findings refer to the site destined to host Expo Milano 2015 and to its surroundings, in which the main impacts on environmental matrices are expected to take place, due to the realisation of the works and the carrying out of the Event, especially in relation to the most sensitive receptors present in the area. Such surroundings are defined with variable geometry, according to each environmental matrix considered. 7.4.1 WORKSITE PHASE MONITORING RESULTS The following environmental components are subject to monitoring: Atmosphere; Ecosystems; Fauna; Flora e vegetation; Surface water; Waste water; Underground water; Noise; Vibrations; Soil. Up to the present day, Expo 2015 has carried out the EMP Ante Operam phase (the results of which are given in the 2013 Sustainability Report) and is carrying out the EMP Worksite Phase, published in March 2013 and from which the main results of the surveys conducted up to June 2014 are reported below.

SUSTAINABILITY REPORT 2014

THE ENVIRONMENTAL FRAMEWORK

1. Environmental component: atmosphere Objectives Verify the impact of work site activities on air quality at the receptors present in the surroundings of the Site, with special attention to the dust raised and to the emissions caused by the use of heavyduty vehicles. Area subject to monitoring The area of the Municipalities affected by the Exposition Site, which is characterised by: -- a population of over 250,000 inhabitants, high population density and intensive industrial activities and traffic density; -- high density of particulate matter emissions (PM10 primary), nitrogen dioxide (NO2) and volatile organic compounds (VOCs); -- adverse climate conditions for the dispersion of pollutants (limited wind speed, frequent cases of thermal inversion, long periods of atmospheric stability characterised by high pressure). Key regulatory references Legislative Decree 155/2010, which transposes Directive 2008/50/EC “relating to ambient air quality and cleaner air for Europe”; Legislative Decree 152/2006, Regional (Lombardy) Council Decree 2605 of 30 November 2011. Time and space parameters Measurements have detected the following indicators: -- daily average PM10 concentration; -- daily average concentration of PAHs (Polycyclic Aromatic Hydrocarbons) in PM10. The measurements have been conducted through three mobile stations; differently from the locations adopted in the ante operam phase, for the work site phase, the Sacco Hospital (sensitive receptor) was maintained, while the remaining points have been relocated according to the technical requirements, in agreement with the EO (Environmental Observatory). Meteorological parameters relating to wind speed and direction, air temperature, rains, global solar radiation, atmospheric pressure and relative humidity were also detected. The data recorded by the ARPA stations were also taken into consideration, in particular: -- for PM10, the stations of Arese, Milano Pascal and Milano Senato; -- for PAH, the stations of Milano Pascal and Milano Senato; -- for NO2, the stations of Pero, Arese and Rho. Main results With regard to the limits envisaged by the regulations, the measurements conducted showed: -- for PM10, exceeding of the daily average concentration of 50 μg/m³, in relation to the last quarter of 2013, due in part to the works for the completion of the Base Camp4 (which at the time was not hosting workers yet) and in relation to the first quarter of 2014, coinciding with rain-free days; -- for PAHs, values always much lower than the target value of 1 ng/m3 fixed for the annual average. Area intended as a dormitory for the workers employed for the work site activities of the Exposition Site; it includes a canteen, a recreational area and a laundry room, and is located only 2 km from the Site.

Expo 2015 SpA

7 2. Environmental component: ecosystems Objectives Verify the effects of Expo Milano 2015 on the structure and functionality of the local ecomosaic (that is to say, the different environmental and landscape components of the Site) in terms of: • analysis of the variations of its physical structure through the recognition of the new potentially significant environmental units; • recognition of the ecological values associated with it. Area subject to monitoring Area of the Exposition Site. Key regulatory references In the absence of specific technical regulations on the operating contents for ecosystems, the assessment system and the indicators adopted are based on the references existing at a regional, national and European level: a) the regulations of the Lombardy Region with regard to the multipurpose Regional Ecological Network; b) the 2010 National strategy for biodiversity; c) the 20142020 European Common Strategic Framework (SWD (2012) 61 final, part II). Time and space parameters Two monitoring sessions were conducted: one in summer (9 and 10 July 2013) and one in winter (1 October 2013), on the same ten portions of territory within the Site that had been subject to the ante operam monitoring and on other ten additional transects chosen on the basis of the future naturalistic role of the area according to the Expo Milano 2015 project. For each area, characterising parameters were identified, such as: general topography (e.g. the overall conditions of slopes, presence of discontinuity), the nature of the surfaces (e.g. fertile soil), the water, vegetation and fauna elements, as well as the elements of human presence (e.g. work site activities underway). A descriptive chart was compiled for each transect with information about their ecological functionalities and ability to produce ecosystem services. Main results The 2013 monitoring highlighted that the progress in the preparation phase of the Site are causing the elimination of the ecological values that were present on the area before the beginning of the construction activities. The effects due to the reconstruction of the soils and of the green areas envisaged by the project of the Exposition Site will be verified: they should rebalance (and hopefully, also improve) the initial ecological values.

Figure 7.1 – Localisation of the 10 transects already monitored in 2012 SUSTAINABILITY REPORT 2014

Figure 7.2 – Localisation of the new 10 transects

THE ENVIRONMENTAL FRAMEWORK

3. Environmental component: fauna Objectives Verify the potential positive contribution of the ecosystem structures which will take shape over time within the Exposition Site. The area is located in a metropolitan context devoid of any naturalistic value or of any specific ecological interest, on which important pressure factors weigh (infrastructural barriers, urbanised areas, productive settlements, dense traffic, high concentration of pollutants in the atmosphere, abandoned buildings etc.). No species among those identified by the IUCN (International Union for Conservation of Nature) lists were observed in the area under investigation. Nevertheless, within a radius of just a few kilometres, there are several green areas already colonised by wild fauna and with which the area affected by the Event – once restored – could interact in a functional manner as regards the mobile species able to overcome the ecological barriers present in the surroundings (buildings and linear infrastructures). Therefore birds are the fauna category most suited to be used as an environmental quality indicator. Area subject to monitoring Six control stations have been monitored, in comparison to the eight utilised in the previous phase, with the purpose of increasing the number of monitoring sessions. The stations are located at different distances from the Exposition Site (up to a maximum of 5,400 m), in the municipalities of Milan, Arese, Bollate and Rho. Key regulatory references Law 42/1983, which ratifies and implements the 1979 Bonn Convention on Conservation of Migratory Species of Wild Animals; Law 503/1981 which ratifies and implements the 1979 Bern Convention on the Conservation of European Wildlife and Natural Habitats; Law 157/1992, which transposes Directive 79/409/EEC on the Conservation of Wild Birds and its subsequent amendments; Presidential Decree 357/1997 containing the implementation of Directive 92/43/EEC on the conservation of natural and semi-natural habitats, as well as of wild fauna and flora. Time and space parameters Eight monitoring sessions were conducted in the period between April and October 2013. The detection of the species took place through direct observation of the individual birds and by listening to the sounds made during the reproductive period, integrated with observation of all direct and indirect signs of presence. Thus all the birds identified directly (by sight, through their chirping and calls) and indirectly (signs, traces, nests) were recorded. Main results Altogether, 65 bird species (against the 39 in 2012) were recorded in 2013, for a total of 3,134 individuals contacted (against the 455 in 2012). Over the two years, a few extra species and only four unconfirmed species were detected (Little grebe, Honey buzzard, Ferruginous duck, Partridge).

Figure 7.3 – Common male redstart singing at the station entrance. 98

Figure 7.4 – Groups of mallards in the lake at the centre of the station Expo 2015 SpA

7 4. Environmental component: flora and vegetation Objectives Verify the possible introduction and development of exotic and/or pathogenic plant species, with the consequent qualitative variation of phytocoenosis (that is to say, the sets of plants which grow in a specific physical and chemical environment). Area subject to monitoring The same 24 control stations used in the ante operam phase and located at different distances from the Exposition Site, in the Municipalities of Arese, Baranzate, Bollate, Novate Milanese, Milano, Pero, Rho and Settimo Milanese, were monitored. Key regulatory references Regional Law 10/2008 containing â&#x20AC;&#x153;Provisions for the protection and conservation of small fauna, flora and spontaneous vegetationâ&#x20AC;?, which contains the list of native species (black list) - both animals and plants â&#x20AC;&#x201C; which, according to the degree of invasiveness - that is to say, the threat towards native species - will have to undergo monitoring, containment or eradication (extirpation). Time and space parameters Monitoring is conducted in two sessions a year, one in the spring and the other at the end of the summer, through specific field analyses and by filling in charts, for the purpose of determining the qualitative and dimensional variations which may have happened to the single vegetation units already detected during the ante operam monitoring. For each ecosystem unit characterising the control stations, the following actions were carried out: a) recognition of the relative physiognomic type; b) recognition of any state of altered plant health; c) the list of native species prevailing by vegetation layer and by assignment of the relative cover ratios; d) the list of all the exotic species by acquired vegetation layer and assignment of the relative cover indices; e) highlighting of the total percent coverage of native and exotic species. Main results Exotic species, as one could expect, have shown maximum dynamism in the herbaceous and in the low shrub layer, while the tree layer and the shrub layer, which have higher inertia, have turned out to be more stable in comparison with 2012. As regards ragweed (Ambrosia), a general numeric decline of the cover was noticed between the ante operam monitoring phase and 2013. It must be pointed out, though, that the variations recorded cannot be materially attributed to the realisation activities of the Piastra, but rather to dynamics triggered mostly by management processes within the stations examined.

SUSTAINABILITY REPORT 2014

THE ENVIRONMENTAL FRAMEWORK

5. Environmental component: surface water Objectives Verify any negative impact of the work site activities on the quality of the aqueous matrix of the Guisa River. Area subject to monitoring Two sampling points originally envisaged along the Guisa River, located outside the work site areas (upstream and downstream); another three points have been added to these, in order to verify any impacts caused to the Guisa River by the different work site areas. Key regulatory references Legislative Decree 121/2011 implementing Directive 2008/99/EC to protect the environment through criminal law, as well as Directive 2009/123/EC which modifies Directive 2005/35/EC on ship-source pollution and on the introduction of penalties for infringements, Decree of the Ministry of the Environment 56/2009 â&#x20AC;&#x153;technical criteria for the monitoring of bodies of waterâ&#x20AC;?. Time and space parameters Quarterly sampling has been conducted throughout 2013 and 2014. Main results The results obtained confirm the state of significant general hydro-qualitative degradation of the Guisa River. However these results do not show significant variations of the values between the upstream station and the downstream station, thus proving that work site activities do not affect in a significant manner the quality of the already jeopardised water of the river.

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7 6. Environmental component: waste water Objectives Verify the correct management of the waste waters during the construction phase of the Exposition Site. Area subject to monitoring The waste waters generated by the Base Camp have as their address the IANOMI sewage collector of Viale de Gasperi, located in the Municipality of Rho, and are destined to the water treatment plant in Pero. In order to guarantee the correct management of waste waters with a high content of oils and fats coming from restaurant activities (kitchens and dish washing areas), a system has been planned to degrease the waters before they are transferred to the public sewerage system. Key regulatory references Legislative Decree 152/06 and s.i.m. (subsequent amendments and additions) Time and space parameters Monitoring takes place every six months, except when anomalies are detected in the verification phase, with the repeating of sampling as a consequence of that. Samples are taken from the inspection well, which collects the waste waters from the kitchen/ canteen activities and before effluents are transferred to the external collector. Main results The analytical results of the monitoring campaign have not highlighted issues with regard to the transfer of waste waters to the sewerage system.

7. Environmental component: vibrations Objectives To measure the vibration level caused at the receptors closest to the Site, which are expected to be impacted the most by the work site activities. Area subject to monitoring The monitoring network comprises four points corresponding to those of the network for the noise component. Key regulatory references Local hygiene regulation; technical standards ISO 2631 and UNI 9614. Time and space parameters Monitoring is conducted through 2 punctual annual measuring campaigns. Each monitoring, with a time duration of 2 hours, takes place during the most critical work site phases (for which a higher level of vibration is estimated), by carrying out an on-the-ground measurement of the premises both on the lower and on the top floor of the building to make an exhaustive assessment of the disturbance caused to people. Main results The values of acceleration of the vibrometric measurements detected in the reference locations in daytime were found to be lower than the maximum levels suggested by the UNI 9614 regulation.

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8. Environmental component: underground waters Objectives Verify if the works which are carried out on the Site affect the quality of underground waters. Area subject to monitoring The Exposition Site area has a network of 12 piezometers5, whose location has been defined within the context of the Characterisation Plan. The monitoring envisaged for the work site phase overlaps in part the monitoring envisaged in the context of the reclamation procedure for the Site, and uses the same piezometer network. Key regulatory references Legislative Decree 152/06 and subsequent amendments and additions which fixes the contamination threshold concentrations in underground waters. Time and space parameters The area is subject to constant monitoring through data loggers6 and to analytical campaigns conducted quarterly. The analytical set for each piezometer is the following: metals (cadmium, chrome, nickel, lead, copper, zinc, arsenic, mercury); BTEX (Benzene, Toluene, Ethylbenzene, Xylenes); PAH; carcinogenic and noncarcinogenic chlorinated aliphatic hydrocarbons; phytosanitary products. Main results Exceeding of the maximum levels has been detected for some metals, for carcinogenic and non-carcinogenic chlorinated aliphatic fluids and for PAHs. These values regard contamination plumes present upstream of the Site and are already known to the competent Bodies. The monitoring conducted so far has not detected a worsening of the state of the underground waters which can be attributed to the work site activities.

9. Environmental component: soil Objectives Assess the state of the soils excavated and heaped on the Exposition Site during the works on the basis of three indicators: quality, degree of grassing over and presence of weed species (in particular, ragweed [Ambrosia]). Area subject to monitoring The monitoring occurs through the visual inspection of the heaps of soil deposited during the works. For each heap a chart is prepared. The chart summarises its characteristics (identification of the heap, location, type of soil, provenance and destination, and results of the monitoring). Key regulatory references Legislative Decree 152/06 and s.i.m. (subsequent amendments and additions). Time and space parameters The monitoring is carried out every six months. Main results The monitored mounds were found to consist of excavation material from the Site and were in good condition. In the heaps where ragweed was found, the weed species was cut down, or the mounds themselves were rearranged. The piezometer is a device used to identify the piezometric level of a liquid mass. The instrument consists of a vertical tube of small diameter (but large enough to avoid the phenomenon of capillarity) connected to the pipe in which the piezometric level is to be measured (which is equal to determining the pressure to which the liquid is subject within the pipe). 6 A digital electronic device, usually small in sizes, which records data by means of an internal sensor or through connection to an external sensor, powered by an internal battery and equipped with a microprocessor and a memory for data storage. 5

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7 10. Environmental component: noise Objectives Verify any difference between the level of pressure or impact recorded before the beginning of the works and a similar level detected during the realisation of the work sites. Area subject to monitoring The monitored area is already influenced by the noise generated by the road infrastructures surrounding it: A8 Motorway, Provincial Road SP46, A4 Motorway, local road network in the areas surrounding the Site, Milan-Turin High Speed Railway and Domodossola – Milan Railway. The sensitive receptors closest to the Site are the Sacco Hospital of Milan and the Bollate Prison. Key regulatory references Framework law on noise pollution 447 of 1995; Regional Law (Lombardy) 13/2001 - “Regulations regarding noise pollution”; Prime Ministerial Decree (PMD) of 14/11/97; Prime Ministerial Decree (PMD) of 01/03/91. Time and space parameters The following procedures are carried out: -- constant monitoring of noise through two fixed locations; -- periodic monitoring through a network consisting of 15 points for long duration monitoring (24 hours). Main results Cases of exceeding of the maximum levels of emission fixed by the acoustic classification plan have emerged; however, it has almost always been a case of exceeding due to “ordinary background noise” and only in sporadic cases it was due to the work site activities, thus assessing that the work site does not lead to a substantial change to the noise atmosphere of the area.

Figure 7.5 – Localisation of the measurement stations

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7.5 Assessment of the Impact on Human Health Within the context of the assessments of the Event's impacts, which are required by the EIA Decree, the Clinica del Lavoro “Luigi Devoto” (Work Clinic) of the Ospedale Maggiore Policlinico in Milan has conducted, on behalf of Expo 2015, a Health Impact Assessment (HIA), following the methodology of the World Health Organisation (WHO); the study is aimed at assessing any negative effect on public health caused by work site activities. According to the definition provided by the WHO, the HIA consists of a “set of procedures, methods and tools with which it is possible to evaluate a policy, a programme or a project in relation to its potential effects on the health of a specific population and to the distribution of these effects within the population itself”. The specific objective is to assess the effects on health of the increase in PM10 (a fine dust, suspended particulate matter with a diameter smaller than 10µm), NO2 (nitrogen dioxide) and noise caused by all the activities necessary for the organisation and realisation of the Expo Milano 2015 Universal Exposition during three time frames: • work site phase (January 2013 – April 2015), • event phase (May – October 2015), • dismantling phase (November 2015 – February 2016). 7.5.1 Exposure to PM10 and NO2 – Effects and Impact on Health The study has taken into consideration the quality of the air and the population of 6 Municipalities north of Milan (Rho, Pero, Bollate, Baranzate, Novate Milanese and Arese) adjacent to the Exposition Site, plus the inhabitants of the Municipality of Milan residing within 3 km of the perimeter of the Site (a total of 238,393 individuals). The indices taken into consideration to assess the effects of PM10 and NO2 on the health of population involved were: • mortality rate (deaths by natural causes, from cardiovascular diseases and from respiratory diseases of residents of the selected areas who were registered in the hospitals located within one of the above-mentioned municipalities or of the municipalities located within 10 km of the Municipality itself, stratified by age and season; • hospital admissions due to heart diseases, cerebrovascular diseases and respiratory diseases, to hospitals located within 10 km from the Municipalities in the area under consideration. The air quality data which measure the concentrations of PM10 and NO2 are derived from the ARPA (Regional Environmental Protection Agency), Lombardy’s Air Quality Monitoring stations network, while the sources for health data are the health authorities of ASL Milan and Milan 1. For the estimate of the fallout on the ground of the PM10 emitted by the construction site of the Exposition Site, an ISCST3 (Industrial Source Complex Short Term, Version 3) dispersion model was used. It is a Gaussian model which operates with sources possessing different geometries and with numerous emission inventories for the purpose of determining the pollutant concentrations and the flows of surface deposition at specific receptor points. For the assessment of the fallout of NO2 due to the traffic caused by the construction site of the Exposition Site, the CALINE4 (California LINE Source Dispersion Model 1989) predicting model was used instead. This model assesses the dispersion of pollutants generated by a linear source, on the basis of a Gaussian diffusion equation which takes into account the meteo-diffusive characteristics of the area subject to study. 104

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7 The first necessary step was to collect the data relating to the concentration of PM10 and NO2 in the atmosphere which were averagely registered in the areas concerned before the beginning of the construction works (2007 - 2011), that is to say, during the ante operam phase, in order to determine the initial reference state; therefore, the effects of these levels of PM10 and NO2 on the health of the population living in the areas concerned throughout 2011 have been analysed. The same methodological approach was adopted in order to assess the increase in PM10, and NO2 due to the entire work site phase (January 2013 – April 2015) and their potential negative impacts on the health of the population concerned. Subsequently, the event phase (1 May – 31 October 2015) and the dismantling phase (November 2015 – February 2016) will be monitored. Finally, in order to determine the health impact of the fallout of PM10 and NO2, two scenarios have been envisioned: • the realistic scenario in which the dispersion models described above have been parametrised on the basis of the most likely occurrences (it could be described as the typical scenario of all the ordinary working days of the work site); • the worst scenario, which represents instead less likely exhibition scenarios, but which should be taken into consideration on the strength of the precautionary principle (this model is called “Reasonable Worst Case Scenario” and includes the risks which could occur in unfortunate or extraordinary circumstances; rare but not impossible). The work conducted and the results achieved showed that the additional contribution of the emissions produced by the construction site at the average levels of PM10 and NO2 in the area affected by the Expo Milano 2015 project is modest. The population’s residence area is in itself characterised by high annual average “background” levels of PM10 and NO2 compared to the EU reference values of 40 μg/m3;7 the particularly high annual average concentrations of NO2 could indicate the traffic in the immediate proximity as the predominant source of atmospheric pollution. So the contribution of Expo Milano 2015 construction works on the pollutant concentration (PM10 and NO2) in the atmosphere and on the health events occurred in the investigated area are detectable but their entity is modest. 7.5.2 Exposure to noise – Effects and Impact on Health The HIA also includes the exposure to noise of the population living in the area around the construction site and the relevant potential impacts on health. The methodology adopted is the same used for assessing the effects and impacts on health of PM10 and NO2, emissions. However, in this case the definition of the population under study is smaller compared to the one considered for PM10 and NO2 emissions and corresponds to the sample already taken into consideration within the context of the Environmental Impact Study (EIS), approximately 6,000 individuals. The indirect indicator used to assess the alterations in the state of health/wellbeing caused by the noise generated by the construction activities consists of the use of antihypetensives, antiacids, sedatives and antidepressants in the population under study. The Report on the ante-operam phase produced results which supported the hypothesis of a link between exposure to noise and the use of medicines in the phase prior to the opening of the construction site for Expo Milano 2015. Overall, the evidence of the study did not show any links between the use of medicines by the population under study and the level of exposure to noise caused by the construction site.

7 This is the maximum limit of annual average concentration of PM10 fixed by the European Union for the protection of human health (Directive 2008/50/EC).

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7.5.3 Monitoring The HIA phase defined as “monitoring” will make it possible to verify the accuracy of the projections relating to exposure to pollutants and to the occurrence of health-related events. For this analysis, the Work Clinic will rely on the measurements by the network of ARPA’s control units and on the flows of health-related adverse events recorded by the ASL authorities of Milan and Milan 1. On the basis of the data “observed”, the impact estimates will be revised. To this end, the health data relating to the year 2013 are being acquired from ASL (Local Health Administration) of Milan and Milan 1, exposure data from the same year are being acquired from ARPA Lombardy. The validation of the data by both authorities requires approximately six months: therefore it is expected that the monitoring activity will start at the end of 2014.

7.6 LEED PROTOCOLS Since the Event was registered, Expo 2015 committed itself to following and complying with the criteria of the U.S. LEED system (Leadership in Energy and Environmental Design) for the design and realisation of the Exposition Site. The LEED system, developed by the USGBC (U.S. Green Building Council), is becoming more and more widespread at the international level, and is applied in 140 Countries. In Italy, it is promoted by the GBC Italia association. LEED is adopted on a voluntary basis and the process of third-party certification validates the design, construction and management of sustainable buildings and high-performance territorial areas. 7.6.1 LEED ND PROTOCOL FOR THE EXPOSITION SITE The LEED ND 2009 Protocol (Neighborhood Development, 2009) benefits from a system of integrated design which takes into account various elements of an entire district with regard to its health, safety and sustainability, valorising the choice of the site, the performance which leads the buildings and infrastructures to form, together, a compact district and to connect to its landscape. In particular, it deals with the reduction of the “heat island” effect and of the materials used, with new planting and connecting infrastructures as well as with the development of sustainable mobility, the reduction of drinking water consumption and rainwater recovery, the design of permanent buildings that are highly efficient from an energy point of view and finally with a more sustainable management of construction sites. With regard to the Piastra project and to the Artefacts of Expo Milano 2015, an independent third-party verification has been commenced. It was assigned to the ICMQ (Brand Quality Certification Institute), an accredited certification body which does not intend to go through the certification process; instead, it will provide the assessment of the overall degree of adoption of the protocol in the realisation of the Exposition Site. Indeed, because of its pecularities and of the temporary nature of the buildings, only a partial application of the LEED ND Protocol is possible. An initial evaluation was conducted at the beginning of 2013, and a second one, which took into account the evolution of the project, was carried out in July 2014. The conclusions of the analysis conducted by ICMQ in 2014 are reported hereunder: “Following the Preliminary Assessment activities conducted, some conclusive reflections about the feasibility and the potential rating achievable by the Project that is pursuing LEED certification are reported below. The relevant scores envisaged by the LEED ND 2009 scheme are: • Certified (40 - 49 points); • Silver (50 - 59 points); • Gold (60 - 79 points); • Platinum (80 -110 points). 106

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7 As the Project stands at the moment, in relation to what has emerged, the rating that can be achieved is: • 31 points “green” - potentially obtainable credits; • 25 points “yellow” - technically pursuable credits but tied to the choices of the Commissioning party and/or the Planning Team; • 54 points “red” - credits which are not technically pursuable and/or credits that are technically pursuable but have already been discarded by the Commissioning party and/or by the Planning Team. Currently, the expected certification level is below the minimum certification threshold allowed. It must be pointed out that in the total sum of the “red” points, 9 are due to technically non-pursuable because of the specific objective characteristics of the expository intervention, which are independent of the will of Expo 2015 and also of project-related implications or operational implications. Therefore, leaving out the above-listed credits, as the Project currently stands, a total of 48 “red” points remain; although they are technically pursuable, they have been discarded by the Commissioning party for reasons mainly connected to the considerable economic and temporal commitment required or to the significant resources of the staff necessary for their implementation. Anyway, the Project is valorised in particular by the intrinsic characteristics of the Site and by its proximity to the services and public transportation in relation to the credits belonging to the category Sustainable Sites Linkage; the latter have indeed made it possible for Commissioning party to acquire additional scores. Finally we must consider the fact that among the technically pursuable credits there are many tied to the lack of documentary evidence, which can be produced in the course of the project activity on the basis of the decisions made by the Commissioning party in regard to the actual implementation of a LEED ND certification”. In comparison with the verification carried out in 2013, there was a transition from 30 “green” points to 31, from 33 “yellow” points to 25, and from 47 “red” points to 54. Therefore, in view of the last verification in 2015, the activity of pursuing points to increase the compliance with the LEED ND Protocol has been continued, despite the difficulties connected to the numerous changes of the construction conditions of the Exposition Site. 7.6.2 LEED NC PROTOCOL FOR THE CASCINA TRIULZA The LEED NC Protocol (New Construction, 2009) valorises the planning and construction of permanent buildings that are highly efficient from the energy point of view and healthy places in which to live and work; and which are realised with a more sustainable management of the construction sites. Expo 2015 decided to apply this Protocol to the renovation of Cascina Triulza, a late nineteenthcentury rural building which will host, during Expo Milano 2015, civil society organisations (see Chapter 8 about the participation of third-sector organisations). The recovery of the Cascina was planned and realised through a requalification aimed at restoring the building to a high level of environmental and energy performance. Here are a few examples of the targets for Cascina Triulza: • 76% reduction of energy needs in comparison with a standard reference building; • 57% of the energy needs of the building covered by using energy produced by renewable on-site sources; • 49% reduction of the water needs for health reasons in comparison with a standard reference building. The Cascina Triulza requalification project has already successfully passed the Design Review LEED phase (that is to say, the verification of the initial project). The construction site activity is constantly monitored by Greenwich and Bureau Veritas, which are independent third parties. At the end of this activity the Construction Review phase will take place for the attainment of the sustainability SUSTAINABILITY REPORT 2014

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certification according to the LEED Protocol Italy 2009 New Constructions and Renovations. Expo 2015 aims to obtain a score that will enable it to achieve the “Silver” level. The Cascina will also be an educational proposal aimed at adults and children, communicating the principles of sustainability developed during its design and construction.

Figure 7.6 – Cascina Triulza

7.7 Guidance and support activities for Participants In order to promote the principles of sustainability with all Participants as well (Countries, Organisations and Companies), Expo 2015 has adopted several guidelines for regulating the participation. In particular: • the Special Regulations, that is to say, the tools which dictate the rules to be complied with in order to participate in the Event (see Chapter 8), contain some general recommendations such as: - the adoption of pollution prevention measures and of measures for the correct management of the environmental impacts connected to construction activities and to the fitting out of pavilions and Exhibition facilities; - the reduction and optimisation of energy and water consumption; - the adoption of specific strategies for the management of environmental aspects connected to the packaging, logistics, transportation and movement of goods; - the preference for products and services with better environmental characteristics and performance in the development of Participants’ commercial and marketing activities; • all the Guidelines realised for supporting the management of the various aspects of participation in the Event, such as the Theme Guide, the Guidlelines on Technological Services and the Guidelines for the construction and dismantling of self-built pavilions for the Official Participants or the no-food Logistic Guide; • two detailed Guidelines promote the voluntary adoption by all Participants of sustainability criteria: - the “Sustainable Solutions Guidelines”, for the adoption of sustainable solutions in the design, realisation, dismantling and re-use of the structures which will be set up for the Event; - the “Green Procurement Guidelines”, for the adoption of “green” criteria in the context of 108

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7 tenders and of the purchasing procedures for goods and services such as furniture and fit-outs, food & beverage and catering, various forms of packaging and event organisation. The Guide also summarises all the prohibitions to import and export those goods forbidden by current regulations and by international agreements such as the Convention on International Trade of Endangered Species and the European Regulations for the Import of Endangered Species of Wild Fauna and Flora.

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7.8 Construction site Audits Expo 2015 has reserved the authority to “implement environmental Audits for a systematic and documented verification of relevant elements useful to determine if the construction site activites are compliant with the reference standards identified at the regulatory level, as well as with the manual of environmental management of the construction site” within Special Tender Specifications for the construction works of the Exposition Site. Therefore a “Programme of environmental audits and worksite safety audits” was drawn up, for the purpose of verifying the level of achievement of the environmental protection objectives and the objectives of risk reduction for the workers. The audits are conducted in collaboration with the parties concerned (works managers, site coordinator, contractors), in order to identify and promptly deal with any problematic situation. The Programme was structured taking into consideration the following rules: • UNI EN ISO 19011:2003 – Guidelines for auditing management systems for quality and/or systems of environmental management; • UNI EN ISO 14001:2004 – Environmental management systems – Requirements and guidelines for use; • BS OHSAS 18001:2007 – Occupational health and safety management systems – requirements.

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7 The elements verified in each Audit, whenever applicable, regard: • the current legislation (national, regional and local); • the Manuals of environmental management and the safety manuals drawn up by the contractors and by the sub-contractors; • the Safety and Coordination Plans and the Operational Safety Plans; • the Environmental protection plans, prepared by the Contractor or by the entity awarding the contract when this entity is not Expo 2015; • the Requirements defined in the SEA and EIA procedures, the authorization requirements or those of the supervisory authorities; • good practice standards for risk prevention. The Programme began in 2013 and will end in 2015 with an increase in the number of audits originally envisaged; in June 2014, 23 audits have been already conducted, and there are 39 more planned.

7.9 Greenhouse gases Inventory and offsetting Among the objectives of Universal Expositions there is that of promoting development through innovation and cooperation - guided also by respect for the environment - as well as the objective of raising the awareness of Participants and Visitors. With regard to environmental themes, the topic of the global warming connected to climate-altering greenhouse gas emissions (hereafter “GHG”, greenhouse gases, or CO2) of an anthropic nature is a top priority on the international agenda, also because of the dramatic consequences experienced by Developing Countries (desertification, floods, salinisation of arable land etc.). For this purpose, back in 2010 the Company committed, with the Registration Application to the BIE, to containing, quantifying and offsetting greenhouse gas emissions connected to the Universal Exposition of Milan: the strategy was established both to make the Exposition an event with as few CO2 emissions as possible and to offset the emissions through local projects of requalification or through the purchase of credits on the international voluntary market. The first step was that of conducting an analysis on the organisation and management of the Event (the Environmental Impact Study – EIS, in the context of the procedure of Environmental Impact Assessment – EIA of the “Project for the realisation of the Exhibition Piastra Expo 2015, in the municipalities of Milano and Rho, in the Province of Milan”) which estimated the contributions of the following activities beforehand: • construction site phases, fitting out, implementation of the Event and dismantling of the Site, that is to say, the direct emissions generated in the Site; • the production of construction materials; • long-range travel by Visitors. The overall emission range identified for these items has been estimated between 939 and 1.420 kton CO2eq. a) Construction site, set up of Event and dismantling of the Site, that is to say direct emissions generated in the Site and indirect emissions from energy consumption in the Site

99 - 173 kton CO2eq

b) Production of construction materials

391 - 461 kton CO2eq

c) Long-distance travel by Visitors

449 - 786 kton CO2eq

Table 7.1 –Preliminary estimate of CO2eq emissions of the Exposition Site and Event Project Source: Environmental Impact Study 2011 and Attachment A of Regional Council Decree (DGR) no. IX/2969 of 02/02/2012.

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Starting in 2012, the inventory of GHG emissions was developed, according to the ISO 14064:2006 standard, which, at the end of the Event, will quantify the emissions, identifying those referring to the Expo 2015 Company, to the Exposition Site and to the Event, following the evolution of the activities generating those emissions. According to ISO 14064 the first stage for building an organisationâ&#x20AC;&#x2122;s GHG inventory is the definition of its organisational boundaries (Figure 7.1) and the individuation of all the installations it comprises. To this end, Expo 2015 adopted the control approach, following the logic pursued by ISO 14064 that provides to take into account all the emissions and removals over which the orgnisation exercises its direct control or, more precisely on which the organisation, or one of its branches, has full authority at the operationa level. Installation states as an installation or a set of installations or of production processes (stationary or mobile), which can be defined within a single geographical boundary, organisational unit or production process. Figure 7.1 summarizes for each installation (office, Site, Base Camp etc.), all the operations that are under the direct control of Expo 2015 and have to be accounted for the GHG inventory.

Exposition Site: Worksite phase Event phase Dismantling phase

Business travels: Approaching phase Event phase

Offices: Official Headquarter Operational headquartes

Visitors travels: Long-rage travels Arrival to the Exposition Site

Base Camp: Worksite phase Dismantling phase

Approaching events

Waterway project: all the yards for the waterways project realisation

Figure 7.8 â&#x20AC;&#x201C; The organisational boundaries of Expo 2015 SpA

It is worth notice that it is impossible for Expo 2015 to implement the ISO 14064 criterion that prescribes the necessity of fixing a reference year in order to confront the levels of emissions of the following years, since the construction phases (construction and decommissioning), the approaching events and the Event phase that characterize every year of activity of Expo 2015, present to many different types of emissions to be comparable. Consequently, the following GHG emissions data provide the cumulative values registered during both 2012 and 2013. Table 7.2a shows the energy consumption - direct and indirect - in the various operating contexts of Expo 2015; it is used as a basis for the estimate of the relevant CO2eq emissions. Table 7.2b shows a summary of the inventory of the emissions for the year 2012-2013. Only the emissions generated by the construction site activitiy are currently part of those which are included in the activity of mandatory offsetting envisaged by the EIS. The inventory was subjected to an external verification procedure by DNV-GL, an accredited certification body, for the purpose of validating its methodology and approach. 112

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7 ENERGY CONSUMPTION Consumption

Electricity [kWh]

Natural Gas (m3)

Offices

1.496.026

21.554

Construction sites activities

499.340

25.000

Warm-up events

18.936

2.000

TOTAL

2.014.302

48.554

Table 7.2a – Expo 2015: summary of energy consumption – YEAR 2012 and 20138

OFFICES EMISSIONS Cumulative (2012 and 2013) Emission source

Emissions [TONCO2eq]

Emissions [%]

Electricity consumption, offices

608,9

65,29%

Natural gas consumption, offices

45,3

4,85%

Materials - paper

3,5

0,37%

Vehicles fleet

6,1

0,65%

Business travels - air

245,9

26,37%

Business travels - train

22,9

2,45%

TOTAL

932,5

100,00%

CONSTRUCTION WORKS EMISSIONS Cumulative (2012 and 2013) Emission source

Emissions [TONCO2eq]

Emissions [%]

Exposition Site

80.738,6

87,11%

Waterways yards

11.943,6

12,89%

TOTAL

92.682,2

100,00%

EVENTS EMISSIONS Cumulative (2012 and 2013) Emission source

Emissions [TONCO2eq]

Emissions [%]

Expo Tour Bologna 2012

11,0

21,60%

Expo Tour Napoli 2012

8,8

17,29%

IPM Milano 2012

24,3

47,85%

Bookcity 2013

6,7

13,26%

TOTAL

50,7

100,00%

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SUMMARY OF TOTAL EMISSIONS EXPO 2015 - YEARS 2012 AND 2013 Cumulative (2012 and 2013) Emission source

Emissions [TONCO2eq]

Emissions [%]

Offices

932,5

1,00%

Construction Works

92.682,2

98,95%

Events emissions

50,7

0,05%

EMISSIONS TOTAL

93.665,4

100,00%

GHG REMOVALS TOTAL REMOVALS – BY CATEGORY/PROJECT Category/Project

Removals[t CO2eq]

Removals [%]

Replanting Pero

273,4

100,0%

TOTAL

273,4

100%

GHG OFFSETTING TOTAL OFFSETTING – BY CATEGORY/PROJECT Category/Project

Offsetting [t CO2eq]

Offsetting [%]

Offsetting of emissions with the forestry project in Parco Nord Milano by Azzero CO2

44,1

100,0%

TOTAL

44,1

100%

According to standard ISO 14064, the classification of CO2eq emissions in 2012 and 2013 is subdivided as follows: Scope 1 equal to 45,3 tonCO2eq; Scope 2 equal to 608,9 ton CO2eq; Scope 3 equal to 93.011,5 ton CO2eq.

Table 7.2b – Expo 2015: summary of total GHG emissions – 2012 and 20138

Data provided are provisional since thay have not been validated yet: the verification of their accuracy by an external certifier (DNV-GL) is ongoing and it will include also the 2014 and 2015 GHG inventories.

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7 7.9.1 offsetting interventions Within the context of the procedure of Environmental Impact Assessment, the Regional Council Decree [DGR) no. IX/2969 of 2 February 2011 has assigned to the Environmental Observatory (EO) – established by the Lombardy Region, pursuant to Article 11, comma 5, of Regional Regulation (R.R.) no. 5/2011 – the task of verifying the compliance with the requirement of the environmental compatibility provision, and the task of identifying and planning, with the support of Expo 2015, offsetting interventions for the climate-altering greenhouse gas emissions connected to the Event, as well as certifying the actual total offsetting of the impacts relating to the climate-altering emissions on the basis of the procedures for calculating the offsetting envisaged by the EIS, appropriately completed. With regard to the offsetting interventions, the Environmental Observatory and Expo 2015 have shared some projects for energy requalification of public buildings, which are additional to the legal obligations, with the aim of privileging the realisation of projects for the reduction of emissions on a local scale, with positive impacts on the communities surrounding the Exposition Site, and projects containing high levels of feasibility, that is to say, with an implementation time frame compatible with the time horizon of the Event. An initial intervention was commenced in 2013 thanks to a negotiating agreement with the Milan City Council. With a € 1 million contribution from Expo 2015, interventions for the requalification of the heating systems of 5 buildings owned by the Council were carried out, saving approximately 270 tons of CO2 per year, that is to say, approximately an overall 4,500 tons, calculating the working life of the heating systems. A second intervention, managed by the Province of Milan within the context of a financing programme by the European Investment Bank (EIB), regards the energy efficiency improvement in 39 buildings of the Milan City Council. The Protocol, signed by Expo 2015, Milan City Council and the Province of Milan in 2013, envisages a contribution of € 500,000 from Expo 2015. The interventions will be implemented by 2015, but for the moment the estimates regarding the quantity of potentially removed CO2 are not yet available. In both cases, besides registering positive effects on the balance of the climate-altering greenhouse gas emissions, the reduction of other pollutants such as fine particles (PM10) and sulphur oxides, which have negative effects on air quality locally, was also obtained. Finally, a third project regards the installation of 19 photovoltaic systems in buildings owned by the Municipality of Rho or on municipal areas. The project also deals with energy efficiency improvement in another two municipal buildings: a gym in the “Molinello” Sports Centre and the Municipal Technical Office. The negotiated agreement, which is being perfected, envisages a contribution of € 959,000 from Expo 2015 and the overall removal of 10,000 tons of CO2 calculated on the basis of the working life of the installations. Despite the fact that local projects make it possible to achieve higher social and environmental benefits, at the same time they have decidedly high costs for the reduction of CO2 per ton. Therefore, in order to offset a significant quota of the emissions generated by the Event, Expo 2015 has shared a strategy for the purchase of credits on the international voluntary market with the Ministry of the Environment and Protection of the Land and Sea (MATTM) and with the Environmental Observatory. With regard to this, the MATTM has commented, in a letter to Expo 2015, that “we welcome Expo 2015’s initiative to realise, besides local projects, additional measures as well, such as the purchase of credits on the market and the promotion of projects of international cooperation which not only make it possible to meet the EIA requirement for a “complete emissions offsetting”, but are also really compatible with the international and universal character of the Exposition. In this respect, we would like to stress that it is SUSTAINABILITY REPORT 2014

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important that the purchase of credits on the market should occur in relation to projects realised in the developing Countries most vulnerable to climate change and with a strong connection to the themes of the Exposition such as food safety, energy security and environmental safety.” Expo 2015 is going to announce an open tender pursuant to Article 55 of Legislative Decree 163/2006 for the purchase, withdrawal and cancellation of credits from greenhouse gas emissions certified according to international standards, with the aim of continuing to implement its own offsetting strategy. The credits will have to be already “issued”, that is to say, generated and certified at the time of purchase, and the projects will have to be verified in the context of the accreditation schemes recognised internationally, such as, for example: • CERs (Certified Emission Reductions): emission credits generated by projects developed in developing Countries in the context of Clean Development Mechanism (CDM) envisaged by the Kyoto Protocol. These credits are recognised by the Emission Trading Scheme (ETS), which has established the exchange of CO2 emission quotas as the main measure adopted by the European Union in order to fulfil the commitments undertaken by ratifying the Kyoto Protocol (Directive 2003/87/ EC). • VERs (Verified Emission Reductions), generated for the voluntary system which has created a global market promoted by businesses, institutions and international bodies exempt from obligations but with an interest, which is often of an ethical and reputational kind, in promoting initiatives for the reduction and offsetting of CO2 emissions. In past years, cases of generation and purchase of CO2 credits – which were amplified by the media - have emerged from projects that were controversial because of their environmental and social impacts, and which turned out to be particularly risky for the reputation of the developers and of the purchasers themselves. Furthermore, despite the control systems put in place by the two schemes mentioned above, “fake” credits and/or credits which have been sold twice - with very advantageous sale prices - can be found on the market. In response to these phenomena, over the last few years the voluntary market has created standards which have developed a series of very strict internationally recognised rules and procedures, thus succeeding in guaranteeing a positive trend for the voluntary market. The quality of the projects - from the environmental, ethical and social points of view - and the reliability of the certification systems for generated CO2 credits, are reflected in their market price. Among the most recognised standards, the Verified Carbon Standard (VCS), the Gold Standard (GS), the Social Carbon (SC) and the Climate, Community and Biodiversity Standard (CCBS) must be mentioned.

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7 7.10 ECOLOGICAL VALUE OFFSETTING (EVO) The Environmental Impact Study of the project Expo Milano 2015, carried out in 2011 within the context of the EIA procedure, also assessed the loss of ecological value9 connected to the realisation of the Exposition Site, that is to say, the loss of the ecological-environmental quality of the landscape units involved, calculated by using the Strain method10 and measured in hectares equivalent. This method has made it possible to measure that loss and to quantify the Ecological Value to be produced in other areas – requalifying them and raising their acutal ecological value – for the purpose of offsetting the effects of the transformations produced on the Site. On the basis of the calculation, it was found that: • the ecological value of the area used for the construction of the Site was equal to 183.9 ha eq.; • the ecological value following the realisation of the project (2016, post-event) is estimated to be equal to 24.3 ha eq; • the difference of ecological value to offset (EVO) is therefore equal to 159.6 ha eq. Regional Council Decision no. IX/2969 of 2 February 2012, requires that the Environmental Observatory (EO), with the support of Expo 2015, should identify the offsetting interventions and the criteria for their planning. In particular, the EO has required that the offsetting interventions: • be identified and planned taking into consideration: - the actual production of ecological value; - the contribution for the achievement of the objectives of the regional and provincial ecological Network, and the connection with the existing municipal ecological Networks; - the consolidation of the multifunctional productive value of areas and agricultural contexts belonging to the reference territory, oriented to the development of rurality; - a series of reward requirements (for example, in favour of projects which can be included in the Plans of the rural agricultural districts); - the fact that the territorial contexts concerned belong to the Lambro–Seveso–Olona hydrographic sub-basin and, therefore, to the relevant and already existing management procedures and tools (for example, “river contracts”); • start, whenever possible, before the beginning of the construction works for the expository Piastra and that, at the same time, the relevant monitoring activities can be carried out before the Event phase; 7.10.1 PHASE I OF THE EVO PROGRAMME In order to implement these requirements, Expo 2015 has begun, with the Environmental Observatory, the definition of the Territorial Ecological Value Offsetting Programme through the development of three activities: 1. the definition of the area of intervention, thus delimited: - to the east, the dense urban area of the city of Milan; - to the north, the Villoresi Canal; - to the south, the Naviglio Pavese; 9 The ecological value represents the measurement of the quality of each physiographic landscape unit from the ecologicalenvironmental point of view, in analogy with what is defined at scale 1:50.000 for biotopes. The indicators which contribute to the evaluation of the ecological value are: ecosystemic rarity; rarity of landscape type; presence of protected areas in the territory of the unit. 10 The regional method Strain (STudio interdisciplinare sui RApporti tra protezione della natura ed Infrastrutture) [Interdisciplinary Study on the Relationships between the protection of nature and Infrastructures), approved with Decree of the General Director (DDG) no. 4517 Quality of the Environment of 7 May 2007, aims to quantify areas to be renaturalised for the purpose of offsetting environmental consumption by newly-built infrastructures.

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- to the west, the hydrogeological backbone which separates the hydrographic basin of the Ticino river from that of the Olona river, that is to say, the north-south axis near the primary corridor of the Regional ecological network (Ren). Within the area, six landscape and environmental sub-areas have been identified, and for each of them specific priority objectives of environmental requalification have been defined. 2. the collection of proposals for interventions from the area, that is to say, the identification of the projects already underway, and the collection by the bodies and actors involved in the context of the EO, of new local proposals for interventions which are in line with the offsetting objectives of Expo 2015, the regional strategic objectives and the objectives of requalification of the relevant area. Altogether, 43 proposals were received. 3. the preliminary review of the proposals and the development of a pilot activity, and the development of the Strain method to calculate the offset value. The examination of the proposals has become the opportunity to develop the Strain method, stressing the need to focus mainly on the ecological component of the proposals themselves. An initial list of the feasible or partially feasible project proposals, during the first or second phase, was approved by the Observatory on 20 February 2013. The proposal by Expo 2015 to start the implementation of the interventions through ERSAF was also endorsed, for the purpose of guaranteeing both a debate with the proposers and the local actors - involving, whenever possible, the agricultural enterprises - and the coherence of the programme. On 30 September 2013, the Balanced Ecological Reconstruction Programme (BERP) 1° phase, was approved. It identifies the 19 feasible projects in the first phase and their implementation criteria, the basis of the agreement between Expo 2015 and ERSAF. Overall, the areas of intervention correspond to: 238 environmental units, with an overall surface of approximately 90 hectars, with an ecological recovery estimated at around 120 equivalent hectars and a total cost of approximately € 5.75 milion. This result is coherent with the objective of implementing, in the course of the first phase, 70-80% of the overall offsetting programme for the purpose of subsequently assessing, also on the basis of the results from this first phase, which interventions should be developed for the completion of the offsetting programme. The selected proposals are listed in Table 7.3, with a brief description for each proposal. The table also lists the proposers and the municipal areas involved. The implementation of the Programme envisages that during the various project phases and implementation phases of the interventions, the EO is supplied with all the data necessary to verify and monitor - on the basis of the calculation of the hectars equivalent carried out through the STRAIN method - the degrees of offsetting that have been reached. The estimate of the EVO recovered from the first phase of the offsetting Programme is of approximately 126 hectars equivalent. For each intervention, the preliminary verification of coherence with the objectives of the Programme is conducted at the EO, on the basis of the final project proposal submitted by Expo 2015 with ERSAF; the EVO calculation is then updated on the basis of the executive project which has been approved and implemented, while the final verification of the offset Ecological value occurs after the realisation of each intervention, taking into consideration the period and the procedures for its continuation. As of 31 August 2014: • the proposals for the final projects were prepared and submitted to the EO for 12 of the 19 areas of intervention; 6 have already been validated and 6 are being validated; 1 area has been removed, but with a contextual enhancement of a neighbouring area; • For 4 of the 6 “validated” areas the executive project has already been approved, and in one case work has already begun; • for the 6 remaining areas of intervention, the final project proposal is being prepared. The objective is to start work in all the areas by the winter of 2014/2015. 118

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7 Title

Intervention description

Proposer

Municipalities involved

Valley Area of the Olona /Lura rivers- sub-area of Muggiano

Interventions for the recovery and consolidation of the identifying characteristics (interventions on hedges and rows, springs [fontanili], woods)

Municipality of Milan /Milan's Agricultural District

Milan and in part Settimo M.

Valley Area of the Olona /Lura rivers - North/West subarea

Interventions for the recovery and consolidation of the identifying characteristics (interventions on hedges and rows, springs [fontanili], woods)

Municipality Milan /Milan's Agricultural District

Milan

Valley Area of the Olona /Lura rivers - sub-area of Parco delle Risaie

Interventions for the recovery and consolidation of the identifying characteristics (interventions on hedges and rows, springs [fontanili], woods) wetlands

Municipality Milan /Milan's Agricultural District

Milan

From the map to the construction of the networks. Qualify the periurban landscape along the middle reaches of the Olona river

Reconstruction of ecological networks along the banks (woods, hedges, wetlands)

Municipality of Parabiago (Plis Parco dei Mulini)

Parabiago, Nerviano, Canegrate

Naturalistic, landscape and functional recovery of the springs (fontanili) of Bollate

Requalification of springs [fontanili] and enhancement of tree stand

Parco delle Groane

Bollate

Forestation of Municipality of Varedo areas

Forestation using indigenous species

Plis Grugnotorto Villoresi

Varedo

Realisation and enhancement of ecological connections and habitats in the system Varco Villoresi in order to contain landscape and environmental decline in the north of Milan

Forestal enhancement of the wooded segments along the Villoresi Canal

Reclamation Consortium East Ticino Villoresi

Parabiago, Nerviano, Lainate, Garbagnate Milanese

PLIS interventions Basso Olona

Network restoration and restoration of ecological connections, requalification of river banks and irrigation network

Municipality of Rho

Rho and Pregnana M.

Forestation interventions private areas

Forestation of areas near the Sempione State Road SS 33, following agreement with the owners

Municipality of Rho

Rho

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Title

Intervention description

Proposer

Municipalities involved

Forestation intervention Olona River

Forestation of municipalityowned areas along the Olona river, ecological corridor of connection PLIS Basso Olona and Parco dei Fontanili

Municipality of Rho

Rho

Fluvial requalification of the Lura River with the creation of multifunctional green system between Saronno and Lainate – lot 2

Hydraulic improvements and creation of a fluvial park

PLIS of the Lura river

Caronno P., Lainate, Garbagnate M.

Re-establishment of green belts along the North-West Scolmatore Canal

Creation of a green system: requalification of existing woods, new woods and hedges

Province of Milan

Settimo M., Cornaredo, Cisliano, Bareggio

Lainate extension afforestation in Via Rubicone

Creation of new woods

Province of Milan

Lainate

Novate Wood

Creation of new woods

Province of Milan

Novate M.

Pregnana Milanese Creation of new woods to connect rural and built on land

Creation of new woods

Province of Milan

Pregnana M.

Enhancement interventions and environmental recovery interventions through buffer strips, rows, requalification of springs (fontanili), creation of new woods

Environmental recovery through the creation of buffer strips, rows, requalification of springs [fontanili], creation of new woods

Province of Milan

Trezzano s N.

“Parco dei fontanili di Rho” : completion of the ecosystems, requalification, enhancement and rationalization of irrigation network

Recovery and reorganisation of springs [fontanili]; Requalification and rationalisation of local irrigation network, typical fish repopulation. Creation of water meadow.

Milan South Agricultural Park

Milan, Rho, Settimo M.

LET Landscape Expo Tour

Landscape and environmental equipping of pedestrian/cycle paths for the promotion of the natural, historical and cultural excellences of the territory

Cariplo Foundation

Arese, Senago, Garbagnate M., Bollate, Cesate

Enhancement of site Natura2000 “Wwf Wood of Vanzago” through interventions on wetlands and wildlife management.

Sealing with naturalistic engineering systems and use of bentonite carpets – creation of islets and greenery for nesting of the area's birds and increase of other fauna species.

Non profit /NGO Wwf Italia

Vanzago

Table 7.3 – Proposals selected for the offsetting Programme of the EVO I Phase - as of 31 August 2014

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THE SOCIAL FRAMEWORK

8.1 Participating in Expo Milano 2015 The Participants in Universal Expositions are subdivided into two categories: Official Participants, represented by the Countries which signed the 1928 Paris Convention and by International organisations – and the so-called Non-Official Participants, represented by Companies and by Civil Society organisations, whose participation contributes to guaranteeing inclusion in the Event. As part of the general rules established by the BIE for Expositions, the Participation Model adopted by Expo 2015 is aimed at achieving the highest support and participation possible, ensuring representation of all the parties involved in the debate which will animate the Event on the universal themes of food and sustainability and on the challenges which they present for the future of humanity. Indeed, the aim is to make the Event not only a place for international encounter and discussion between Citizens, States and Institutions around the Theme, but also a real “laboratory” for presenting and sharing ideas, concepts and innovations among the Participants. For this purpose, Expo 2015 has endeavoured to involve and stimulate the potential Participants from the very early phases of its organisation, beginning with defining the Theme, both from the conceptual point of view and from the standpoint of its physical representation in relation to the construction and installation of the Site.

Countries

Official Participants

NGOs

Non-Official Participants

Expo Milano 2015 Companies

International Organisations Civil Society Organisations

Figure 8.1 – Categories of Participants in Expo Milano 2015

The Official Participants who have confirmed their participation in Milan’s Universal Exposition are 147 (at the time of going to press), representing 86% of the world population1. It is an especially significant result, which reflects the degree of interest in the Event and the Company’s commitment over these years, in collaboration with national and local Italian institutions. Since 2011 Italy, as the Host Country, has organised, in coordination with the BIE, the International Participants Meeting (IPM), which represents a fundamental annual meeting with the purpose of sharing contents, design and organisational progress, and of communicating with the Event’s Participants. The Workshops organised by the Company are further opportunities to share information and to communicate. The first one took place in May 2013 on innovative technologies used in the Site; the second one was held in July 2014 and was dedicated to the progress of the works: the hundred delegates present, representing 53 Countries, visited the Exhibition’s construction site and discussed the plan of the initiatives and events which will take place during the Exposition, such as, for example, the National Days, namely, the days dedicated to each Participating Country during the semester. 1 Percentage worked out on the basis of the data supplied by the United Nations Population Fund (State of the World Population 2011) and the World Bank.

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8 1 Afghanistan

2 Albania

3 Algeria

4 Angola

5 Argentina

6 Armenia

7 Austria

8 Azerbaijan

9 Bahrain

10 Bangladesh

11 Belarus

12 Belgium

13 Benin

14 Bolivia

15 Bosnia and Herzegovina

16 Brazil

17 Brunei Darussalam

18 Bulgaria

19 Burundi

20 Cambodia

21 Cameroon

22 Cape Verde

23 Cern

24 Central African Republic

25 Chile

26 China

27 Colombia

28 Comoros

29 Congo

30 Costa Rica

31 Côte D’Ivoire

32 Croatia

33 Cuba

34 Czech Republic

35 DR Congo

36 Dominica

37 Dominican Republic

38 Ecuador

39 Egypt

40 El Salvador

41 Equatorial Guinea

42 Eritrea

43 Estonia

44 Ethiopia

45 EU

46 France

47 Gabon

48 Gambia

49 Georgia

50 Germany

51 Ghana

52 Greece

53 Grenada

54 Guatemala

55 Guinea

56 Guinea Bissau

57 Haiti

58 Holy See

59 Honduras

60 Hungary

61 India

62 Indonesia

63 Iraq

64 Ireland

65 Iran

66 Israel

67 Italy

68 Japan

69 Jordan

70 Kazakhstan

71 Kenya

72 Kuwait

73 Kyrgyzstan

74 Lao PDR

75 Latvia

76 Lebanon

77 Liberia

78 Libya

79 Lithuania

80 Malaysia

81 Maldives

82 Mali

83 Malta

84 Mauritania

85 Mexico

86 Micronesia

87 Monaco

88 Mongolia

89 Montenegro

90 Morocco

91 Mozambique

92 Myanmar

93 Nepal

94 Niger

95 Nigeria

96 Oman

97 Pakistan

98 Palau

99 Palestinian National Authority

100 Panama

101 Paraguay

102 Peru

103 Poland

104 Qatar

105 Republic of Korea

106 Republic of Moldova

107 Romania

108 Russian Federation

109 Rwanda

110 St. Lucia

111 St. Vincent & the Grenadines

112 San Marino

113 São Tomé and Principe

114 Saudi Arabia

115 Senegal

116 Serbia

117 Seychelles

118 Sierra Leone

119 Slovakia

120 Slovenia

121 SMOM

122 Spain

123 Sri Lanka

124 Sudan

125 Switzerland

126 Syrian Arab Republic

127 Tajikistan

128 Thailand

129 Togo

130 Tunisia

131 Turkey

132 Turkmenistan

133 Uganda

134 Ukraine

135 UAE

136 United Kingdom

137 United Nations

138 Tanzania

139 United States of America

140 Uruguay

141 Uzbekistan

142 Vanuatu

143 Venezuela

144 Vietnam

145 Yemen

146 Zambia

147 Zimbawe

Figure 8.2 – The Official Participants in Expo Milano 2015

8.2 THE COUNTRIES Participation in Expo Milano 2015 as Official Participants takes place through the following formal steps: • reply to the invitation letter from the Italian Government and appointment of the Country’s own Section Commissioner General, as the person responsible for its participation in the Event; • presentation of a “Theme Statement”, an official document describing the interpretation of the Theme by each Country; • signing of a Participation Contract with the Expo 2015 Company; • submission of the “Exhibition Project” to the Company, that is to say, a project which includes the Country’s architectural project and the detailed plan of its participation in the Exposition. The participating Countries can take part in the Event planning and building their own “Self Built” Pavilion, or sharing the exhibition space with other Countries, within Clusters.

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8.2.1 “Self Built” Pavilions Each participating Country can decide to design and build its own Pavilion complying with the rules in the construction and installation of the spaces as specified by Expo 2015, with special attention to green areas and to the landscape, which are considered essential elements for participation. The Self Built pavilions are temporary buildings which will be dismantled at the end of the Event. For the purpose of guaranteeing a design with as little impact as possible on the environment, paying attention to the lifecycle of materials and components, as well as being mindful of curbing energy and water requirements, Expo 2015 has provided the Participants with specific rules and criteria for the design, construction, dismantling and reuse of their pavilions (see Chapter 7 of the Report). 8.2.2 CLUSTERS The Clusters are one of the novelties of Expo Milano 2015: for the first time in a Universal Exposition, the Countries which do not build their own exhibition space are invited to take part in collective Pavilions – Clusters – organised according to thematic identities and food chains, rather than on the basis of geographic areas of provenance (“Cluster Model”). These are exhibition areas completely built by Expo 2015, within which there are both common areas – designed to house exhibitions, markets, events and tasting events useful to jointly develop each Cluster’s own theme – and individual exhibition spaces, in which each Country will be able to demonstrate its interpretation of the Theme. Through the “Cluster Model”, Expo 2015 aims to encourage the Countries and Visitors to compare different cultures, traditions, and solutions to common challenges in the fields of agriculture, nutrition and sustainable development, allowing, at the same time, all Countries to participate regardless of their resources availability. Since the first International Participants Meeting, in 2011, Expo 2015 has promoted the involvement of all the Countries potentially interested in participating in a Cluster by organising Cluster Working Groups, which discussed and dealt with the definition and development of the thematic identity of each Cluster. Altogether, between 2012 and 2013, 16 Working Groups were organised, with 82 Countries participating. Table 8.1 provides, for each Cluster, a brief description of the thematic concept, the universities which have developed its contents and the participating Countries. Considering the central importance of the concept of sharing within the Cluster Model, the planning of the Clusters too was carried out through the Cluster International Workshop; the workshop took place in 2012 and involved 18 Universities and more than 180 individuals consisting of students, teachers and academic tutors from all over the world. 27 architectural projects were developed, 3 for each Cluster, which were exhibited at the International Participants Meeting with the aim of having the Countries choose their favourite project. More information on the development of the projects for the Clusters can be attained at the following address: http://www.polimi.it/en/university/university-projects/expo2015/designing-the-9-clusterPavilions/cluster-international-workshop/. On the whole, the 9 Clusters will accommodate 58 of the 147 Participants expected and will be distributed throughout the Exhibition Site. Some of the Countries participating in the Clusters benefit from a Programme of Assistance, aimed at facilitating their participation in the Event thanks to the fact that Expo 2015 will cover the costs connected to the installation of the exhibition space within the Cluster and the accommodation expenses of the Section General Commissioner General and the Country’s staff. Access to the Programme of Assistance is guaranteed to the Countries that the United Nations and the World Bank recognize as those among the Least Developed Countries or Low Income Countries, as well as to those among the Lower Middle Income Countries recognized as priority countries by the Italian Government. 126

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8 Cluster

Concept

Developer

Participants

Total

Rice Abundance and Safety

The history of rice: botanically-themed exhibition of areas cultivated with different varieties of rice.

Università degli Studi Milano Bicocca

Sierra Leone, Bangladesh, Cambodia, Laos and Myanmar

Cocoa The Food of the Gods

The places where cocoa is grown: the plantations of the tropical and subtropical areas.

Università Cattolica del Sacro Cuore

Cameroon, Ghana, Gabon, Ivory Coast, Cuba, Sao Tomé and Principe

Coffee The Energy of Ideas

“From the Earth to the Cup”: the greenhouses, the transportation, the roasting, the bar, the meeting area.

Università Commerciale Luigi Bocconi and Università del Caffè/Illy

Burundi, Uganda, Costa Rica, Yemen, Guatemala, El Salvador, Ethiopia, Rwanda and Kenya

Cluster

Concept

Developer

Participants

Total

Fruits and Legumes

Cultivated woods: small and large fruit plants which spread their perfume. Their origins, history and the legends.

Università Vita Salute San Raffaele

Gambia, Guinea, Benin, Congo, Zambia, Kyrgyzstan, Uzbekistan and Equatorial Guinea

The World of Spices

The journey: the spice trade and the main innovations in navigation. The explorations and the discovery of some new geographic areas of the Earth.

Università IUAV di Venezia

Afghanistan, Tanzania, Vanuatu and Brunei Darussalam

Cereals and Tubers Old and New Culture

The long production chain of cereals and tubers: although there are over 10,000 varieties, only a few are grown.

Università degli Studi di Milano

Bolivia, Haiti, Mozambique, Togo, Congo and Zimbabwe

Bio Mediterranean Health, Beauty and Harmony

The Mediterranean city: a large semi-covered square which houses four structures devoted to the distribution of typical products of this area.

Università degli Studi di Napoli Federico II

Montenegro, Algeria, Serbia, Libano, Egypt, San Marino, Tunisia, Greece, Libya, Malta and Albania

Islands, Sea and Food

Harmony: to nurture the soul through the typical sounds, colours and smells of this landscape.

Università di Lingue e Comunicazione IULM

Guinea Bissau, Comoros, Capo Verde and Maldives

The Agriculture and Food of Arid Areas

The Sand Storm and the challenge to fight water scarcity.

Politecnico di Milano

Mauritania, Senegal, Eritrea, Somalia and Palestine

Food Chain

Thematic Identity

Table 8.1 – Clusters

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8.3 THE INTERNATIONAL ORGANISATIONS The presence of International organisations at Expo Milano 2015 is a key element of the Exposition. Indeed, the main International organisations play a central role as far as the themes of nutrition and food sustainability are concerned. The main international organisations which have so far formally confirmed their participation at Expo Milano 2015 are: • the United Nations; • the European Union; • the European organisation for Nuclear Research – CERN; • the Sovereign Military Order of Malta – SMOM. 8.3.1 UNITED NATIONS The United Nations officially confirmed their participation at Expo Milano 2015 in 2011. The involvement of the UN’s Agencies is of special significance if we consider that the Theme of Expo Milano 2015 involves over half of the Millenium Goals which the UN intends to achieve by 2015. (see Chapter 1 of the Report). The theme of the United Nations’ participation is “Zero Hunger Challenge. United for a sustainable world” represented graphically by a small blue spoon; the concept is encapsulated in the initiative “Zero Hunger Challenge” launched in 2012 by the UN Secretary General Ban Ki-moon, with 5 objectives: 1. zero stunted children less than 2 years; 2. 100% access to adequate food all year around; 3. all food systems are sustainable; 4. 100% increase in smallholder productivity and income; 5. zero loss or waste of food. Furthermore special attention will be paid to the themes of the promotion of gender equality and of the strengthening of the role of women. The UN will not have just a single Pavilion; instead it will participate with a widespread presence in numerous areas of the Exhibition Site. Indeed, the goals of the “Zero Hunger Challenge” will be represented by 18 large spoon-shaped installations in various areas of the Site, and they will be the connecting thread for the contents and the events suggested by the UN through the “Zero Hunger” itinerary. Furthermore, during the expository semester events will be organised three UN DAYS dedicated to subjects strictly connected to the Theme “Feeding the Planet, Energy for Life”: • World Environment Day (5 June); • World Humanitarian Day (19 August); • World Food Day (16 October). The UN’s participation is financed thanks to the creation of a trust fund 2013-2015 by Expo 2015, according to what is required by the Trust Fund Agreement, an agreement signed in June 2013 by Expo 2015’s Managing Director and by the General Commissioner of the United Nations.

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8 The Expo 2015 Strategy on the Theme of Water Water is the basic need for each individual and a natural fundamental resource for development. “Feeding the Planet” also means guaranteeing the right for everyone to have access to water, protecting biodiversity and educating people on how to use and manage this resource. At Expo Milano 2015 water is the protagonist. Already in May 2013 Expo 2015 hosted works behind closed doors by the UNSGAB (United Nations Secretary General’s Advisory Board on Water & Sanitation), the Advisory Board of the UN Secretary General, on the theme of Water. On that occasion the Company presented its water Strategy and illustrated to what extent Participants may give emphasis to the theme of Water during the Exposition, in relation to their own geographic and cultural characteristics and technological innovations, with the involvement of the UN. The organisation that will probably guide and promote the Water itinerary will be DGCS – the Directorate General for Development Cooperation - of the Ministry of Foreign Affairs and International Cooperation (MAECI), which deals with implementing the cooperation guidelines and the sector policies in the various Developing Countries.

8.3.2 EUROPEAN UNION The European Institutions have actively taken part in all the previous editions of the Universal Expositions held within the European Union, and in most of those organised in other continents. For Expo Milano 2015, the European Union will install its own exhibition area which will be centred on the theme “Cultivating Europe’s future all together for a better world”: starting with the history of humankind, special emphasis will be placed on how food, and in particular wheat and its main derivative, that is to say bread, was able to unite different cultures and peoples. The goal is to make Visitors more aware of the results achieved by the EU in the last 50 years and of the main challenges which it will face in the coming decades. In particular, the European Union wants to stress how the need to feed the planet involves much more than just dealing with the issue of food, emphasizing the importance of having a properly functioning internal market and a multilateral trading system, which will fix health and hygiene standards for food and promote efficient logistics. Furthermore, the role of scientific research will be developed as an indispensable tool in order to face the challenges presented by food security: a programme of scientific events is planned both on the Exhibition Site and at the site of the Joint Research Center (JCR) at Ispra; the JCR is the European Commission’s internal scientific service and has a fundamental role when it comes to research into the safety of the products intended for human and animal consumption.

8.4 THE CIVIL SOCIETY Civil Society is for Expo Milano 2015 a fundamental Stakeholder, since it is not possible to deal with a Theme as central for the future of mankind as nutrition and sustainability without the contribution of Civil Society organisations. Expo 2015 has identified the Participation Agreement as the participation method for the international organisations which commit to developing a programme of events within the Exhibition Site. In June 2014, 12 Civil Society organisations have already signed such an agrement: Alliance2015/Cesvi, ActionAid International/Italia, Fairtrade International/Italia, Caritas Internationalis/Italiana/Ambrosiana, Lions Clubs International, Oxfam International/Italia, Save the Children Association/Italia ONLUS, WWF International/Italia, Inter Press Service, Don Bosco Network/VIS, PlaNet Finance Groupe e World Association of Agronomists/CONAF. SUSTAINABILITY REPORT 2014

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The Company has identified the Cascina Triulza, an old rural complex typical of the Milanese countryside - the only existing structure within the Exhibition Site – as the ideal place where accommodate the Civil Society organisations. The management of the spaces within the Cascina and the organisation of events within it will be coordinated by the “Triulza Foundation” in collaboration with Expo 2015 Company. On 2 October 2013 the Triulza Foundation was awarded the tender announced by Expo 2015 for the selection of a subject fit to manage the Cascina Triulza during the Universal Exposition by presenting the project “Exploding Energies to change the world.” The Foundation was established in July 2013 and comprises more than 60 subjects, including agencies and Civil Society organisations. The Foundation and Expo 2015 promote the involvement of new organisations by publishing calls for tender aimed at collecting ideas in order to develop the Cascina’s Cultural Plan, thus selecting the best participation proposals. During 2014 two “calls for ideas” were launched which collected on the whole more than 190 proposals. Since 2012, Expo 2015 has collaborated with Civil Society organisations by granting sponsorships and partnerships and by participating in numerous events, among which several appointments during Rio+20, the United Nations World Summit on Sustainable Development in Brazil. The Company also participates actively in the events promoted by the participating organisations, such as the world marathon of the Lions Clubs International on the conviviality of eating together, the Caritas events, the Actionaid conferences, the web communication by Fairtrade, the presentation of the Global Hunger Index by Alliance2015/Cesvi, the participation in the event Mother Earth. Finally, on numerous occasions the Company was invited to present the concept of Expo Milano 2015 and the participation methods for Civil Society.

8.5 THE PRIVATE SECTOR Participation in an event of international significance represents for all companies, both Italian and foreign, a unique opportunity to promote and share their best practices and most innovative solutions in the fields of food, sustainability, health and well-being. Every company can benefit from the opportunities generated by Expo Milano 2015 by entering into Partnership agreements with Expo 2015, or as suppliers, providing Expo 2015 Company as well as all Participants with their assets, services and works. Companies also have a chance to take part in the Event as Non-Official Participants, creating their own exhibition space within the Site and thus contributing to the development and illustration of the Theme for the entire Exposition. At the time of going to press, the companies which will participate in that role, creating their own Pavilion, are four: China Corporate United Pavilion, New Holland Agricolture, Coca Cola and Vanke. In addition there are the companies which enter into sponsorship agreements with individual Participating countries; in this case the companies that are sponsors can be visible only and exclusively within the exhibition area of their respective Country and cannot use the Expo Milano 2015 logo. In this context it is important for Expo 2015 to develop an open relationship with the business world guaranteeing accessibility, transparency, dialogue and debate with all the economic operators involved: that is why besides the information provided by the periodic updating of the official website, in 2013 and 2014 the 130

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8 Company continued developing initiatives aimed at illustrating the collaboration opportunities. In particular, Expo 2015 has promoted numerous meetings with companies and groups of companies present in the sectors most connected to the Theme (agroindustrial, agrochemical etc) and has created flexible participation models which can be adapted ad hoc to the specific needs of the companies concerned. For this purpose, it has used various channels such as trade fair organisers, institutions, professional organisations whether or not they belong to Confindustria (Italian Employers’ Federation), as well the participation to sectoral fairs. Furthermore, the involvement of various Chambers of Commerce2, organisations belonging to Confindustria and several sector associations, from chemistry to agriculture, from food technology to sustainable building, from wine production to packaging3 was fundamental. 8.5.1 Partnerships Expo 2015 involves in partnership projects those companies which are the most innovative and leaders in their sectors, able to offer state-of-the-art solutions and technologies, according to a sponsorship system diversified on the basis of the characteristics of the Partner company and of the contribution disbursed by it. The investment can consist exclusively of a sum of money or of a mixed contribution, comprising services and/or supplies (“Value In Kind” – VIK), valued at market prices. At the time of going to press, the total value of the partnerships is € 300 million, a sum exceeding the Company’s initial goals. At the end of May 2014 a two-day Workshop dedicated to Partners took place in Venice and Treviso: it was an opportunity for dialogue between the Company and all the Partner companies for providing information about the progress of the works and organisation of the Event; at the same time it was an opportunity to develop synergies and collaborations between the various Partners. Figure 8.3 summarises the various types of partnerships and sponsorships that can be activated. Investment Non Official Participant OFFICIAL GLOBAL PARTNER Cash + VIK > 20 Mln €

Partner ( > 3 Mln €)

OFFICIAL PREMIUM PARTNER Cash + VIK: 10 - 20 Mln € OFFICIAL PARTNER Cash + VIK: 3 - 10 Mln € OFFICIAL PREMIUM PARTNER Cash + VIK: 10 - 20 Mln € Event Sponsor

Sponsor ( < 3 Mln €)

OFFICIAL SPONSOR Cash + VIK: 1 - 3 Mln € CONTRIBUTING SPONSOR Cash + VIK: < 1 Mln €

Table 8.2 – The Corporate Engagement Model for Expo Milano 2015 2 Italian-German CCIA, Italian-Brazilian CCIA, CCIA Bari /young entrepreneurs delegation, Swiss centre of Milan (CCIA plus other bodies). 3 Assica, Anima (Assofoodtech), FederUnacoma, Federchimica Assomarmomacchine Federbio, Unaprol, Consorzio garanzia olio d’oliva, Unione Italiana Vini, Ipack-Ima etc.

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In order to ensure transparency and equal opportunities to all Companies, the selection process of Partners and Sponsors is public and competitive, and is based on “Requests for Proposals” (RFP), which Expo 2015 launches periodically according to its needs. Selection then occurs according to the principles of proportionality, effectiveness, impartiality, fair treatment and transparency, paying special attention to the economic offer as well as to the criteria of environmental sustainability applied to the assets and services that are the subject of the request. In relation to this aspect, it is important to notice that in three quarters of the 44 RPFs published from September 2011 to May 2014, meeting green criteria has been introduced as a qualifying element for selection purposes. Furthermore, following the publication of the Guidelines on Green Procurement (GP), in September 2013, the document has often been attached to the RPFs published since then and, in some cases, meeting specific criteria of sustainability, selected according to their relevance to the object of the sponsorship has been inserted as a binding requirements for obtaining the adjudication. (see Figure 8.3) 50 45 40 35 30 25 20 15 10 5 0 Number

Binding GP

Attached GP

Green Criteria

RFP Total

Figure 8.3 – RFP and Guidelines on Green Procurement

8.5.2 Suppliers Expo 2015 Company is a public company which purchases goods, services and works4 through bid procedures, in accordance with the provisions of the national regulations in force on public tenders (Legislative Decree 163/2006). The procurement process is therefore structured for the purpose of ensuring the highest performance quality in accordance with the principles of economy, effectiveness, timeliness, fairness, transparency, free competition, equal treatment, rotation of suppliers, non-discrimination and proportionality, as well as to govern all the aspects related to responsibilities, controls and activities related to purchases 4 “Works” refers to all the works consisting of the realisation of the essential works of the Exhibition Site of Expo Milano 2015, as well as the services related to the architecture and the engineering connected to such works, envisaged in Annex 1 of the DPCM (Prime Ministerial Decree) of 6 May 2013.

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8 necessary for the proper functioning of the Company. Expo 2015 publishes on its website the list of the main purchasing needs to be met in the upcoming months and the content of all the tenders, so that companies can have a complete overview of the current and future opportunities. Tenders can be carried out in the traditional manner, namely, by presentation of bids on paper or electronically, via access to the “Sintel” platform developed by ARCA, the Central Procurement Agency of the Lombardy Region, through which the list of suppliers is managed. E-Procurement has indeed always been a distinctive factor in the purchase of goods and services by Expo 2015, as demonstrated by the assignment, in 2011, of the “Efficient Lombardy Award”, announced by the Lombardy Region and by Lombardia Informatica in order to reward those Lombardy Public Administrations that have proven to be efficient in their procurement procedures.

)

and milan

% 57,1

30,1

Italy (ex cep t

lombardy

and Lombardy (ex cep tM ilan

9,6%

foreign

3,2%

pro vince

)

In June 2014, Expo 2015 had 1,201 suppliers of goods, services and works, of which 66.7% have registered offices in Lombardy and only 3.2% have offices abroad (Figure 8.4). The total value assigned amounts to € 829,857,904, 85.4% of which refers to the execution of construction works, while the remaining 14.6% refers to the supply of goods and services, in line with the design and construction phase of the Exhibition Site leading up to the Event. 27.8% of the value was assigned to companies with registered offices in Lombardy, while only 0.3% to foreign suppliers (Figure 8.5).

Figure 8.4 - Geographical distribution of the suppliers of goods, services and works: total number of companies: 1,201

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) Italy exce pt lombardy

and milan

71,9

18,3

9,5%

0,3%

foreign

Lombardy (ex cep tM ilan

and

pro vince

)

THE SOCIAL FRAMEWORK

Figure 8.5 - Geographical distribution of the suppliers of goods, services and works: total value assigned € 830 milion

As for the category of goods and services supplied, “information and communications services” is the category with the highest percentage of companies involved (29.89% of the total), while those belonging to the “Construction” sector have the highest percentage of the contract value: 63.26% of the total. Percentage of Companies

Percentage of Contract Value

AGRICULTURE, FORESTRY AND FISHING

0.50 %

0.01%

OTHER SERVICE ACTIVITIES

4.50%

2.15%

PUBLIC ADMINISTRATION AND DEFENCE, COMPULSORY SOCIAL INSURANCE

1.00%

0.30%

ARTS, ENTERTAINMENT AND RECREATION

0.50%

0.16%

ACCOMMODATION AND FOOD SERVICE ACTIVITIES

4.66%

0.29%

FINANCIAL AND INSURANCE ACTIVITIES

0.42%

0.55%

REAL ESTATE ACTIVITIES

0.42%

0.28%

MANUFACTURING

4.08%

7.01%

PROFESSIONAL, SCIENTIFIC AND TECHNICAL ACIVITIES

22.31%

6.72%

WHOLESALE AND RETAIL TRADE, REPAIR OF MOTOR VEHICLES AND MOTORCYCLES

9.16 %

5.46%

CONSTRUCTION

6.91%

63.26%

MINING

0.08%

0.00%

Product Category

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8 Percentage of Companies

Percentage of Contract Value

WATER SUPPLY, SEWERAGE, WASTE MANAGEMENT AND REMEDIATION ACTIVITIES

0.25%

0.99%

ELECTRICITY, GAS, STEAM AND AIR CONDITIONING

0.58%

4.35%

INSTRUCTION

0.58%

0.03%

RENTAL AND LEASING, TRAVEL AGENCIES, BUSINESS SUPPORT ACTIVITIES

12.07%

1.24%

HEALTHCARE AND SOCIAL ASSISTANCE

0.17%

0.00%

INFORMATION AND COMMUNICATION

29.89%

6.98%

1.92%

0.23%

1.201

€ 829.857.904.26

Product Category

TRANSPORTATION AND STORAGE Total values Table 8.3 - Suppliers of Goods, Services and Works – ATECO Classification

8.5.3 Green Procurement During the last year (June 2013 – June 2014), 21 tenders have been awarded for the supply of goods and/ or services, for a total of almost € 21 million5. In 71% of these tenders6, related to assignments covering 54% of the total economic value, a series of “green” requirements which the bidding companies had to meet, were added in order to reduce the environmental impacts connected to providing the services or the supplies subjects of the tender. More precisely, green procurement criteria have been introduced in the tenders related to the following services and supplies: 1. Services for coordination, planning, organisation and implementation of communication events and related activities for Expo 2015; 2. Services for the creation, coordination and implementation of events and related activities in Milan and on the national territory; 3. Services for coordination, planning, organisation and implementation of communication events and related activities for the Italian Pavilion; 4. Services for the creation, development and implementation of the Communication Plan for Expo Milano 2015; 5. Supply of rack cabinets7. With special reference to the three tenders relating to the organisation of communication events connected to the Universal Exposition, the Guidelines on Green Procurement have proved to be particularly important; among other things, they contain a series of criteria identified for the purpose of reducing the environmental impact of the organisation of events and for the purpose of promoting a management that is as sustainable as possible. The following can be mentioned as examples: the reduction of paper use for the promotion of events, the use of reusable or compostable tableware, tablecloths and cutlery for catering purposes, the adoption of initiatives for the recovery of food and drink, the implementation of initiatives to involve and make the Participants aware of the solutions adopted.

Cabinets for storing hardware components (for example.: server).

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8.5.4 ENCOUNTER BETWEEN COMPANIES AND PARTICIPANTS Italian companies also have the possibility of collaborating with the Official Participants of Expo Milano 2015 as suppliers: they can do this directly, interfacing independently with the Commissioner General of the Participating Country or International organisation participating in the Event, or by participating in several initiatives, such as: • the Participant Catalogue, an electronic platform coordinated by Expo 2015 which serves as a digital showcase for the companies based in Italy which wish to offer their products and/or services to Participants and to take advantage of the business opportunities generated by the investments expected for the Event (installations and effectiveness during the semester), amounting to an estimated value of €1.2 billion. At the same time, Expo 2015 offers the Participants an information and selection service of the companies supplying specific goods and services (indeed, the companies can register as suppliers of a specific product only if they have entered the relative ATECO code in the CCIA, Chamber of Commerce, to which they belong). The Catalogue is available through the digital work and document-sharing platform Participants Documents Management System (PDMS). This virtual market place is realised in collaboration with Milan’s Chamber of Commerce and with the main associations; registration in the Catalogue was promoted among Italian companies through a road show which, in the spring of 2014, reached 12 Lombardy cities; • the SiExpo Catalogue, an on-line showcase for eco-friendly products and materials aimed at facilitating the encounter between supply and demand of these goods and at promoting green procurement. The project was realised by Remade in Italy and Material Connexion Italia, with the contribution by Expo 2015 and the Chamber of Commerce of Milan. SiExpo currently focuses on construction materials, interior furnishings, urban furniture, packaging and accessories for fairs.

8.6 Protocols on the topics of Legality and Labour Expo Milano 2015 is a great opportunity to define new policies for inclusion in the job market which not only have a highly educational value but also have a symbolic one. At the same time, considering the number and magnitude of the works and activities to be implemented for the Event, it is fundamental to plan and create an appropriate prevention and control system in order to ensure legality and safe working environments and conditions, and to eliminate the possible infiltration of organised crime. In this context, Expo 2015 has chosen as its priority goals the respect for the law and the protection of workers’ health since the early stages, starting with the signing of a series of Protocols and Agreements with Public Bodies and Trade Unions. The contents of those documents are acknowledged within the contracts stipulated with contractors and sub-contractors, down to the last of sub-contractors involved. Table 8.3 shows the Protocols adopted in the 4-year period 2009-2013, described in detail in the previous edition of the Report. With the Event approaching and considering some accumulated delays in the construction works,

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8 Date

Protocol

Object

Protocols in favour of disadvantaged workers, disabled workers and individuals serving prison sentences Operating protocol with the Ministry of Justice – Superintendency of the Prison Administration for Lombardy.

Promotion of initiatives aimed at developing jobs for the inmates in the region's penitentiaries.

20/04/2010

Common notice signed with the Trade Unions CGIL, CISL, UIL Milan.

Expo 2015 agrees to add in each call for tender, specifications document or concluded contract a clause requiring the assignee company to hire a certain quota of personnel with difficulties in accessing the job market.

26/05/2012

Memorandum of understanding with the Lombardy Region and associations representing and protecting people with disabilites

Collaboration aimed at devising contractual systems allowing a disabled individual to successfully access the job market.

15/12/2009

Protocols for legality and workplace safety

21/07/2009

Memorandum of Understanding signed by the Trade Unions CGIL, CISL and UIL.

Creation of “social planning” panels on health, workplace safety, technological innovation, transparency, bargaining and the fight against organised crime infiltration.

29/09/2009

Protocol for workplace safety and health and for legality, signed by the Trade Unions CGIL, CISL and UIL.

Termination of any contractual obligation with companies in case elements indicating attempted mafia infiltration emerge.

18/06/2010

Agreement with INPS

Simplification of the procedure for the release of the certification of regular contributions by companies involved in the construction of the Site.

18/04/2011

Protocol for the approval of the Guidelines of the project “Safety and Prevention, Expo 2015”

Promotion of programmes which will reduce and prevent work-related accidents.

10/01/2012

Memorandum of understanding for the regularity and safety of the operations on the construction site for the removal of interferences that could hinder the building of the Exposition Site, signed by the contractor and by the Trade Unions CGIL, CISL and UIL.

13/02/2012

Protocol of Legality in accordance with the Milan Prefecture.

Prevention of possible mafia infiltrations by monitoring the entire chain of companies involved in the construction works.

8/11/2012

Agreement for the regularity and safety on the construction site of the Exposition Site Ground (the so-called Piastra), signed by the contractor, the trade unions of entrepreuners and by the Trade Unions CGIL, CISL eand UIL.

21/11/2012

Protocol for worksite safety and for the training of the construction workers of Expo Milano 2015, signed by the contractor and the Trade Unions CGIL, CISL and UIL.

Table 8.4 - Protocols adopted in the 4-year period 2009-2013

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in the period June 2013 – June 2014 four new Agreements were signed, and the object of these Agreements is the regulation of working time on the construction site: • 11/07/2013 – Agreement to establish the “Hour Bank” as a tool to manage the work activities relating to the building of the Work called “Piastra” meeting the agreed deadline, signed by the contractor and the Trade unions FENEAL - UIL, FILCA - CISL, FILLEA - CIGL and RSU. The Hour Bank allows a more flexible management of the days and working hours of each worker, ensuring a fair increase in wages for each weekly working hour beyond the average 48 working hours, and offering the worker the possibility to use the accumulated extra hours in order to obtain leaves of absence from work or holidays; • 11/02/2014 – Agreement to introduce night working hours for the construction of the so-called “Piastra”, the basic Exhibition ground, meeting the agreed deadline, signed by the contractor and the Trade unions FENEAL - UIL, FILCA - CISL, FILLEA - CIGL and RSU. The agreement allows the use of some workers during the hours 15:30-19.30 and 20:30-24:00, with a 28% increase in wages for night work hours plus the payment of a weekly availability allowance amounting to € 50 before tax; • 30/04/2014 – Trade union agreement to adopt twice-weekly shifts for the implementation of the renovation and requalification of the Cascina Triulza, signed by the contractor and the trade unions FENEAL - UIL, FILCA – CISL and FILLEA – CIGL. The agreement stipulates that on a twice-weekly basis workers will be available from Monday to Saturday the first week and from Monday to Thursday the second week. • 19/05/2014 – Trade Union agreement to define shift work in relation to the construction of the Italian Pavilion, signed by the contractor and the trade unions FENEAL - UIL, FILCA – CISL and FILLEA – CIGL Milan. The Agreement stipulates two daily shifts (8:00-14:00 and 14:00-22:00) within which a half-hour break is included in order to allow a meal and at last one break every 4 working hours. As far as the protection of legality is concerned, back in 2009, the Central Interforce Group for Expo 2015 (GICEX) was established within the Prefecture of Milan, consisting of representatives of all police forces and of experts in the fight against mafia infiltrations in public works. The GICEX performs information and investigative tasks aimed at monitoring and analysing data concerning anti-mafia checks and the outcome of inspections on construction sites, with special attention to “sensitive” activities, which are typically the object of mafia infiltrations (for example, waste storage and disposal, the transfer of corporate assets etc; see next paragraph). In order to strengthen the initiatives aimed at ensuring the regularity of contracts and construction site safety, further six Agreements were signed between June 2013 and June 2014: • 18/06/2013 – Agreement for Regularity and Safety on the construction sites of the Waterways, the so-called Vie d’Acqua, for the Exposition Site of Expo Milano 2015 and the subsequent Protocol dated 09/10/2014, signed by Expo 2015, the contracting companies and the trade unions CISL and UIL of Milan, FENAL – UIL, FILCA – CISL and CGIL of Milan and several worker cooperatives, in which the enforceability of the Protocol of Legality dated 13 February 2012 (signed by Expo 2015 and the Prefecture of Milan in regard to countering mafia infiltrations through the creation of the Si.G.Expo platform) is declared, the non-compliance with the obligation to pay by contractors (as well as by their subcontractors or suppliers) is considered a breach of contract; the agreement also stipulates the obligation to establish, for each space, a committee to ensure safety, health and physical integrity; • 17/12/2013 – Memorandum of Understanding for the realisation of the project “Training in Expo 2015 construction site”, signed by INAIL and the Joint Territorial Committee (Comitato Paritetico Territoriale) of Milan, Lodi, Monza and Brianza (CPT), with the aim of organising training activities 138

Expo 2015 SpA

8 for the companies operating in the Exposition Site and in all the other constructions connected to the Event. To this end a governance board, a technical board and an administrative management board, composed by members of INAIL and CPT have been constituted. The whole cost of project amounts 856.856 euros and will be covered by INAIL (50%) and CPT (50%). The project is shared with the Lombardy Region – Health General Direction; ASL Milano and ASL Milano 1 as well as with Expo 2015. The administrative personnel of INAIL can enter at any time into the Site, after the authorization of the Company, for verifying the proper development of the planned activities. As an example, Table 8.4 shows all the control, training and monitoring activities carried out in the second quarter of 2014 (April-June) in order to comply with the Protocol; • 11/02/2014 – Agreement for the Regularity and Safety on the construction sites of the Italian Pavilion for the Exposition Site of Expo Milano 2015, signed by Expo 2015, the contracting companies and the trade unions CGIL, CISL and UIL of Milan, FENAL – UIL, FILCA – CISL e CGIL of Milan, which contains the same provisions defined for the construction site of the Vie d’Acqua; • 07/10/2014 – Memorandum of Understanding for the realisation of the project “Supplementary Training for Rls/Rlst8 on interference risks and on prevention measures for the Expo 2015 construction Site”, signed by INAIL, ASL Milano and ASL Milano 1, Expo 2015 and the Milan Territory CGIL, CISL and UIL, with tha aim of cooperating for guaranteeing further training to RLSA and RLST and to the social partners’ technicians operating in the Expo 2015 construction site. The project is addressed to the contractors and subcontractors, paying particular attention to the interferences and roads risks. To this end a governance board, composed by representatives of all the contracting parties has been constituted; • November 2014 – Memorandum of Understanding for the realisation of the project “Supplementary training for RLST and social partners’ technicians that operate in Expo 2015 construction site supporting artisans companies”, signed by INAIL, the Joint Regional Handicraft Organism (Organismo Paritetico Regionale dell’Artigianato, OPRA), ASL Milano and ASL Milano 1 and Expo 2015. A governance board. Composed by representatives of all the contracting parties, has been constituted in order to define how to implement the Memorandum.

Activity

Result

N. of visited yards

15 yards (11/4)

N. of technical visits undertaken

69, equal to 287 hours of technical support activities

Monitoring activities performed:

69 activities, equal to 287 hours of moniotring activities

Training on the job activities

62 hours performed during the monitoring activity

N. of people involved in the training on the job activities

315

Classroom training n. of hours

Table 8.5 - Summary Report of the activities carried out in accordance with the Protocol for the project “Training in Expo 2015 construction site”, April-June 2014)

The Workers Representative for Security (Rappresentante dei Lavoratori per la Sicurezza) is a subject chosen by a company’s workers (RLS), or by a territory’s workers (RLST) in accordance with the law, that has the duty of controlling and stimulating the respect of the health and safety rules established by the employer.

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8.6.1 Initiatives aimed at preventing mafia infiltrations in the Exposition Site works The issues of safety and legality are a priority for Expo 2015, especially in relation to the management of the yard for the construction of the Exposition Site. Special attention is indeed paid to the activities with the highest risk of mafia infiltration, such as the transportation of materials to the dump, the waste cycle as well as earthmoving, thanks to a strict inspection conducted through a constant verification of the regularity of accesses and of the presence of men and vehicles. The preventive measures adopted include the “site newsletter”, a document which provides information about: the company carrying out the works and the means used by the contractor, the subcontractor or the third contractor, any other companies operating during the week and or vehicles accessing the construction site area, accompanied by the names of the employees and supported by an on-site control system, with entrances checked by the Site’s supervision staff. In order to handle such an enormous amount of information, a technological and innovative platform able to cross-reference all sensitive data on antimafia and cash flows has been launched in collaboration with the Prefecture of Milan. The platform verifies at the same time the level of safety conditions and the respect of the workers’ rights, in accordance with the Company’s commitment to counter undeclared work. The authorization of subcontracts and the monitoring during the works execution are also tracked and checked: Expo 2015, in accordance with its institutional role, performs a series of administrative and preventive safety checks, while the Prefecture of Milan and the GICEX must carry out the actual antimafia verification, which consists of collecting all the necessary documents and authorizations. Up to the present day the system has revealed 8 potential situations with a risk of mafia infiltration in relation to the contractual relations with some companies (contractors or subcontractors). Following the necessary checks, the Company adopted the consequent measures, down to the termination of the relative contractual relations when it was necessary (see Table 8.6).

140

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8 Object of the contract

Assignments (€) SUM

Measure9

Outcome

Road construction, earthmoving and subservices (contracts)

5.694.834

Atypical informative report

Company expelled from Expo 2015 and readmitted by the TAR

Two subcontracts

466.140

Atypical informative report

Expo 2015 has evaluated the contents not sufficient for the revocation of the subcontract

Subcontract

248.800

Atypical informative report

Expo 2015 has evaluated the contents not sufficient for the revocation of the subcontract

Protection service for construction site entrances.

862.750

Prefecture note for unlawful professional practice

Contract terminated by the contractor

Green works and urban furniture within the Piastra contract

Atypical informative report

Company expelled by Expo 2015

Open transport service (subcontract)

Atypical informative report

The contractor has expelled the subcontracting company at Expo 2015's request

Main Command & Control Centre

Requalification of Milan City Council building, Via Cittadini

549.926

Interdictive report

Interruption of the activity

Footbridge Expomerlata

Transportation and disposal of excavation material

20.000

Interdictive report

Interruption of the activity

Work

Interferences

Piastra

Table 8.6 - Verifications conducted on detected risk situations and relative outcomes

The antimafia report system recognises essentially three categories: i) the interdictive report, which merely acknowledges court orders which alternatively prescribe: the application of precautionary measures, the submission for trial, the adoption of judgements of guilt or the application of interdictive measures ; ii) the second is based on independent verifications by the Prefect, on the basis of investigative activities conducted by investigative bodies, for the purpose of identifying the existence of elements relating to mafia infiltration attempts; iii) finally the “additional or atypical antimafia informative report”, which is characterized by the fact that the evidence obtained is not so serious, precise and concordant as to prove for certain the actual existence of a “danger of mafia infiltration”, therefore their assessment is handed over to the requesting administration for the possible adoption of impedimental or resolutory measures in relation to the emergence or the prosecution of relationships with the suspected company.

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8.7 Communications by Expo 2015 The commitment to Communications by Expo 2015 is progressivly growing as the Event approaches, playing a strategic role in creating interest in the Exposition,attracting the highest possible number of Visitors and Participants and making an increasingly large portion of the public – Italian, European and international - aware of the Expo Milano 2015 brand. 8.7.1 Strategy and Objectives The Communication Strategy was officially approved by the BIE and envisages the implementation of a series of tools and activities for the following objectives: 1 To inform and educate the largest possible number of people on the importance of the Theme, increasing their awareness of the challenges awaiting us in order to guarantee sustainability of the food supply for the world’s population. 2 To share and involve anyone who has an interest in it (the media, journalists, opinion leaders and all those who have communicational power) and to encourage them to become promoters and custodians of best solutions and best practices. 3 To emphasize the importance of an opportunity such as that which will take place in Milan in 2015, and to promote to all the Stakeholders Italy and Milan as the optimal places where to bring players from all over the world. 4 To show the results achieved describing a transparent manner all that has been done, in order to build a cultural heritage to be passed on to future generations. 8.7.2 COMMUNICATION PLAN Expo 2015’s Communication Plan is based on four fundamental pillars: 1 Media Relations - Expo 2015 has signed around twenty agreements with Media partners (papers, radio networks, publishers, tv networks etc); in particular, the RAI has created a structure called RAI Expo in order to make Expo Milano 2015 and its Theme known in Italy and in the world, through its three mainstream networks, semi-mainstream and thematic networks, audio networks, fiction, cinema, publishing, both traditional and online ; 2 The Ambassadors, an international network of opinion leaders having the task of promoting and making the principles connected to the Theme known. The network comprises writers, sports people, philosophers, show business professionals, actors, creative minds, architects, designers, chefs, musicians, singers, directors, and will continue to grow until the beginning of the Event. 3 The Partners – One of the obligations taken on by Expo 2015 through the partnership contracts is that of ensuring that all Partners and Sponsors have the possibility of using the Expo Milano 2015 logo, putting it on their products, showing it on their websites etc, thus contributing to spread the Expo Milano 2015 brand further, both in Italy and abroad. 4 Calendar of Events: - on a national level, it focuses on institutional events (for example the ANCI for Expo Road Show [see Chapter 3]), fairs and events connected to food, such as Salone del Gusto (Exhibition Hall of Taste) and Eurochocolate, or contests such as the Festival Internazionale del Cinema di Roma (International Rome Film Festival); - on an international level, it has organised important initiatives such as, for example, events dedicated to Expo Milano 2015 at 180 Italian embassies on the occasion of the Festa della Repubblica Italiana (Italian Republic Day) on June 2, with the presence of representatives of the Italian Government and the Company’s management team.

142

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8 Countdown “Less than a year to go before the beginning of Expo Milano 2015” On 30 April 2014, to coincide with the beginning of the last year before the beginning of the Event, Expo 2015 organised a free concert offered by Andrea Bocelli in one of Milan’s large squares. The event included the initiative “Più siamo e più pesiamo” (“The more we are, the more we count”), organised by the Banco Alimentare (Food Bank Foundation), with the purpose of awakening people to food waste and to the rise in the number of needy people. Participants were invited to weigh themselves on one of the 10 scales provided, and, at the end of the evening, the corresponding weight of 130 tons of food was donated to the Banco Alimentare by COOP and Eataly, to then be redistributed to associations and charities. The carbon dioxide emissions generated by the organisation of the event were offset thanks to the purchase of credits generated by a reforestation project at Milan’s Parco Nord and registered on the site of AzzeroCO2, which allows a transparent management of the credits.

Expo Gate

Located in the heart of Milan, Expo Gate is a symbolic door of access to the atmosphere and the contents of the Universal Exposition. Fruit of the close collaboration between Expo 2015 and the Triennale di Milano (Triennale Design Museum), it was inaugurated in May 2014. Expo Gate, through a free programme of interdisciplinary events (artistic, musical, photographic, cooking, educational etc.) aims to promote the Italian productive cultural forces with an international vocation. Expo Gate presents itself as a stage on which to display the city’s and country’s identities, interpreting the Theme of Expo Milano 2015: Feeding the Planet, Energy for Life. The structure also serves as an Info Point and as an element for Expo 2015 to connect and make contact with the city, thanks to the numerous activities organised for the purpose of involving citizens actively. Finally, at Expo Gate it is also possible to purchase tickets for the Event.

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8.7.3 WEBSITES AND SOCIAL NETWORK The Internet plays a fundamental role in the Communication Strategy of Expo 2015. In the past year a vast network of websites dedicated to the various initiatives connected to the Event and with specific aims was developed: • the main website Expo.org: devoted to communications of an institutional kind, on which it is possible to find information concerning the exposition project, the Participants, the Partners, the opportunities for the companies, the various inititiatives and the news about Expo 2015. It is also possible to directly access the sites dedicated to the various projects promoted by Expo 2015; • the Expo.cantiere site, dedicated to the details of the projects and to the updates on the progress of the works on the construction sites and Expo.net, a site that offers more specific and detailed information about the Event for a more informed public open to external contributions. Expo.net publishes technical data and scientific publications relating to the Theme of Expo Milano 2015. • the OpenExpo portal, launched in September 2014, represents a significant effort to share information with the public in a transparent manner; it is dedicated to a more detailed analysis of the information published on the institutional website under the heading “Transparent Administration” and offers the data on the economic management of the Event (income and expenditure, purchases, payments and the relative recipients), on the works realised (construction sites, description of the works, the sums envisaged for their realisation) and possible changes during the course of the Event (number of Visitors, mobility and public transport); dynamic infographics are also available, and constantly updated, making it possible to have a clear idea of the progress of the works and, more in general, of the whole Event: http://dati.openexpo2015.it/content/cosa-open-expo Finally, Expo 2015 actively participates in all the main social platforms, such as Twitter, Facebook, Youtube, Linkedin and Pinterest, for the purpose of creating a virtual community. The number of participants in the platforms is constantly growing, and in line with the incremental communication effort. 8.7.4 SPECIAL PROJECTS Expo 2015 promotes a series of projects and initiatives, often in collaboration with other subjects, for the purpose of expressing the Theme Feeding the Planet, Energy for life in many different contexts and considering different needs, such as school, cinema, research and innovation, digital technology, femininity, thanks to the involvement of the Stakeholders. Some of the most significant initiatives are described below; for some of the projects, you are referred to other sections of the current Report11.

See Chapter 3 for E015 Digital System, in relation to Smartainability; see Chapter 5 for the Volunteer Programme, dedicated to human resources and finally, for the Made of Italians initiative, see the paragraph dedicated to tourism in the current Chapter.

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WE is a project of Expo Milano 2015 carried out in collaboration with the Italian Ministry of Foreign Affairs and the Arnoldo and Alberto Mondadori Foundation. Its aim is to create a network of women from around the world who will act together on the themes of nutrition and the right to have food. Leading figures from the worlds of literature and science, art and politics, entreupreneurs and communications, are appointed WE Ambassadors, with the task of spreading and being symbols of the importance of networking. There are already over 95 WE Ambassadors. The WE network, which is growing, works around four main projects: 1 “The World Novel. The gesture of eating and feeding told from the four corners of the earth” – The creation of a choral novel collecting short stories or memories from many women of different ages and from different cultures and nationalities; 2 the “Global Creative Thinking” initiative – a group of international creative minds will be invited to realise a multimedia and multi-sensory installation comprising not only music, theatre and art, but also flavours and scents, and inspired by nourishment. At the end of the event the installation will become permanent as a material legacy to the city of Milan; 3 the “entrepreneurs” network - dedicated to the world of virtuous women entrepreneurs; 4 the “World Table”, a meeting event which will inaugurate Expo Milano 2015: on 1 May 2015 the WE Ambassadors will sit down at the table together, wherever they are, connected to Expo Milano 2015 via TV and Web. Every woman will bring a dish from her own life, connected to her story, and share it with the others. Finally, WE has launched the challenge of collecting 1 million recipes through the active portal on the site www.we.expo2015.org, thus creating a database of culinary knowledge to be left as a legacy of the Event even after its conclusion.

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Fondazione Cinema per Roma and Centro Sperimentale di Cinematografia have realised a global Open Call for the production of thousands of short videos lasting between 30 seconds and 1 minute, inspired by the theme of nutrition and its related topics: the importance of a healthy diet, the role of the territory, the social necessity of a global availability of healthy products, the creation of sustainable and fair development. All videos can be uploaded for free onto a dedicated platform of the www. shortfoodmovie.expo2015.org website. The video most voted by the community of online users was shown during the ninth edition of the Festival Internazionale del Cinema di Roma (Rome Film Fest). A section of the Open Call is completely devoted to videos dedicated to the theme chosen by the UN for its participation in Expo Milano 2015: «Zero Hunger Challenge. United for a sustainable world». The author of the video in this category who won the highest number of votes from users was invited as a guest of the 34th World Food Day, which took place on 16 October 2014 at the headquarters of the FAO, the Food and Agriculture organisation of the United Nations, in Rome. During the Event, the online platform created thanks to all the uploaded videos will come alive within Pavilion Zero.

The programme, curated by the Giangiacomo Feltrinelli Foundation, is dedicated to scholars, institutions and the general public for the purpose of involving the scientific community in a reflection on the world of food and of sustainable development, with the purpose of having, by 2015, a Paper from the World of Science with Recommendations for Expo Milano 2015, with suggestions for a more sustainable future.

A project dedicated to children, made possible through a collaboration with MUBA Children’s Museum of Milan. Already in the autumn of 2014, MUBA has set up its first installation of the Childrenshare project in Milan, for the purpose of anticipating the sense of the cultural content which will be expressed in Milan in 2015. The recreational and educational initiatives chosen for the Childrenshare project comes from cultural institutions, training centres, artists, designers and other specific professionals: interactive exhibitions, workshops, installations, performances and educational activities that will deal with and promote, in different ways, the theme of sharing related to food and food resources.

WAME&Expo2015 is an association founded by 8 leading European energy companies – A2A, Edison, Enel, Eni, E.ON, GDF SUEZ, Gas Natural and Tenaris – and Expo 2015. Considering the fact that today almost 1.3 billion people, about 20% of the world population, have no access to electricity and many more, about 2.6 billion people, 38% of the world population, have no access to clean cooking solutions, WAME is collecting a series of projects which testify the efforts made to deliver energy services to families, communities and local businesses, mainly in Asia, Africa and Latin America. Furthermore, WAME promotes a call for case studies on energy access also linked to nutrition.

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8.8 FEEDING KNOWLEDGE PROGRAMME The Feeding Knowledge is the initiative of Expo Milano 2015 for cooperation in research and innovation for food security, developed together with the Mediterranean Agronomic Institute of Bari (IAMB/CIHEAM) and with the Politecnico di Milano. The Programme is implemented through an online technological ecosystem (www.feedingknowledge.net), which integrates a technological platform with interactive sharing and work environments, such as social networks, webinar channels, environments for scientific knowledge dissemination, open databases etc. In particular, there are two specific projects curated by the Programme: the creation of the “Euro-Mediterranean Scientific Network” (first phase of the creation of a global scientific network) and the “Best Sustainable Development Practices” project (BSDP). 8.8.1 EURO-MEDITERRANEAN SCIENTIFIC NETWORK The first phase of the Feeding Knowledge programme (July 2012-February 2014) has led to the creation of an international scientific network on food security consisting of almost 1500 members - 80% of whom are from abroad - and with the development of their respective knowledge. One of the programme’s main innovations is indeed the ability to group together the local needs connecting them interactively with the international research system. As of 30 Septmber 2014, the data of the technological platform recorded: • 842 online searches; • 197 registered scientific actors; • 3435 registered organisations; • 943 sources (articles). It has so far emerged from this experience that one of the main solutions to help face the problem of a lack of real and widespread food security is the development and transfer of scientific knowledge which meets the specific needs of the territory. For this purpose, it is essential to create a comprehensive network able to identify these needs in relation to the numerous local contexts concerned. This is the main goal of the 9 Local Points activated in Albania, Algeria, Jordan, Lebanon, Morocco, Palestine, Tunisia, Turkey and South East Europe (Country members of SWG - Regional Rural Development Standing Working Group) within appropriately equipped ministerial buildings and with appropriately trained personnel. In particular, during the last 4 months of 2013, it was possible, thanks to the Local Points, to identify the Stakeholders (researchers, institutions, NGOs, farmers, businesses etc) to involve in online research aimed at identifying the main difficulties and needs relating to food security in the various local contexts. Thanks to the grouping together of the local needs and to interactive connection with the international research system, 5 white papers on the new definitions of the research priorities for food security were developed by a group of approximately 30 international scientific experts: SUSTAINABILITY REPORT 2014

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1 sustainable management of natural resources

2 quantitative and qualitative enhancement of food crops

3 socio-economic dynamics and global markets

4 sustainable development of small rural communities in marginal areas

5 food consumption patterns: diet, environment, society, economy and health.

Furthermore, an initial version of a Policy Paper on food security was drawn up; providing a common view on research priorities and innovation priorities for food security in the Euro-Mediterranean area, it will be an integral part of the legacy of Expo Milano 2015. The five white papers and the Policy Paper can be found on the page of the programme: https://www.feedingknowledge.net/it/network. 8.8.2 Best Sustainable Development Practices (BSDP) on food security In November 2013, in Rome, when the contract between the United Nations and Expo 2015 was signed, an International Call for best sustainable practices on food security was launched, relating to development experiences which produced a meliorating effects, compared to previous conditions, in their environmental, productive, social, technical-scientific and institutional context. The initiatives presented as best practices had to be in line with one of the five thematic priorities identified by the white papers and be submitted by 31 October 2014. The International Call has reported a considerable success, considering that the Company received 786 candidatures overall. Thanks to the Mediterranean network and to the 10 Local Points as well as to the active involvement of the Foreign Affairs and Italian Cooperation Ministry, the Agricolture, Agrifood and Forestal Policies Ministry and the Scintific Committee of the University of Milan, the Programme directly contributed to the submission of more than 59% of the candidatures, providing support and assistance for the Application Form submission. All the best practices on food security that have been admitted to the competition are published and promoted through the online platform of Feeding Knowledge. The best practices selected are 15. They were chosen by an International Selection Committee (ISC) consisting of personalities from the International institutional and scientific world who were highly relevant in relation to the general reference context and to the themes dealt with. The ISC is composed by the President, Prince Albert II of Monaco, two vice presidents, the BIE General Secretary Vincent Gonzalez Loscertales and the Italian Minister of Agricolture, Food and Forestry Maurizio Martina and by other 8 personalities12.

12 Wided Bouchamaoui, President of the Tunisian Union for Industry, Commerce and Handicraft, Andrea Illy, President and CEO of IllycaffĂ¨ S.p.A., Alberto Piatti, President of Fondazione AVSI, Livia Pomodoro, President of the Tribunal of Milan, Jeffrey Sachs, Director of UN Sustainable Development Solutions Network, Sebastiao Salgado, brasilian photographer, Tesfai Tecle, Senior Advisor Kofi Annan Foundation, Paola Testori Coggi, General Director â&#x20AC;&#x201C; DG Health and Consumer of European Commission.

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p atic ri

or ity1

T he m

Them

ity2

ity5

22%

atic pri

The m

27% atic pri

22% 6%

ity4

Th e m

ic prio y3 rit

The m

23% atic pri

Figure 8.7 - Percentage of Best Practices received for each Thematic Priority.

47%

22%

Europe (Turkey included)

Africa

15% 8% 8% Asia

America

More geographic area

The selection criteria will based on innovation, social and environmental impact, concreteness, transferability and replicability, openness, attractiveness, sustainability and dissemination. The selected 15 best practices will be published by the end of the year and will find high visibility in the Exposition Site, particularly through: • dedicated spaces and installations, in Pavilion Zero; • in-depth conventions and workshops; • repository on the web platform of Feeding Knowledge. Three best practices will be selected for each thematic priority; one of these, identified as particularly representative, will be narrated in a documentary produced by Expo 2015, while the other two will be illustrated through photographic tales.

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8.9 SCHOOL PROJECT The vision and values promoted in schools are decisive in spreading the contents and ensuring the legacy of the Event; that is why teachers and students are encouraged to participate in the next Universal Exposition through specific training and educational initiatives which will encourage exploring the theme of the right to healthy, safe and sufficient food for the inhabitants of the Earth. It is estimated that out of 20 million expected Visitors, about 2 million will be students (1.3 million will be Italian and 700.000 from abroad). In order to achieve these goals, Expo 2015 has developed the School Project, an exploring and sharing platform dedicated to the educational system: from preschools to universities. The first step for the development of the School Project was a pilot programme conducted in 2013, which involved 39 schools from the City Council of Monza and the presentation of over 100 multimedia projects on health, culture and the environment by the classes involved. The initiative formed the basis for the signing of a Memorandum of Understanding between Expo 2015 and the Ministry of Education, University and Research (MIUR), with the collaboration of the Italian Pavilion (Expo-MIUR Agreement Protocol), in order to define the guidelines of the School Project. The School Project is divided into four phases: 1 information for schools about Expo Milano 2015 and the School Project; exploration of the Theme in the classroom through multidisciplinary educational courses. 2 participation by schools in idea contests promoted by Expo 2015. 3 Exposition Site visit through specific itineraries created by Expo 2015 and active participation by schools through contests, games and events on the Exposition Site. 4 collection and sharing of the contents produced by schools for Expo Milano 2015 through the School Project web platforms. In order to promote participation in the initiative, Expo 2015 organised, between May and June 2014, a national road show, stopping in the main Italian cities (Rome, Milan, Turin, Naples, Florence, Padua, Bologna, Cagliari, Bari and Palermo), conducting 10 educational sessions for teachers and head teachers. In turn, the Ministry of Education, University and Research has created two competitions for the school year 2014-2015:

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8 1 “Schools for EXPO 2015”, for all schools (public and private schools, from nursery schools to upper secondary schools) and aimed at creating a multidisciplinary project divided into five thematic categories: science and technology for food security and quality, science and technology for agriculture and biodiversity, innovation of the agro-food industry, food education, nutrition and lifestyles, food and culture, cooperation and development in nutrition. The Ministry has created 9 awards: 3 for primary schools, 3 for first-grade secondary schools and 3 for second-grade secondary schools. (www.istruzione.it). The competition offers Participants methodological and expressive freedom. Students were able to register until 30 September 2014. 2 “Together in Expo”, a competition dedicated to students between the ages of 8 and 18, with the purpose of creating a multimedia platform (both in Italian and in English), with the aim of promoting twinning between Italian schools and foreign schools, as well as of encouraging schools to participate in an international competition which will be launched in the next few months.(www.togetherinexpo2015.it)

Policultura - Expo It is an initiative created and implemented by HOC-LAB (DEIB, Politecnico di Milano), commissioned by Expo 2015. It is a complementary initiative compared to the MIUR ones, and is based on digital storytelling, that is to say, narrating multimedia stories combining images, sounds and videos. Schools are required to build a story (in Italian or in English) drawing on a significant didactic experience which contains some of the themes connected to Expo Milano 2015. In order to facilitate the work of the teachers, PoliCultura EXPO Milano 2015 has developed educational materials based on interviews with world-famous experts. Teachers are invited to enrich their professionalism by following dedicated online courses: “Expo Milano 2015 and didactics”, “Digital storytelling at school” and “PoliCultura EXPO”. The courses are offered regularly from May 2014 to January 2015. All teachers can enrol freely. (www.dol.polimi.it/mooc). Finally the competition will take place: the winners (at various levels and for various itineraries) will receive awards during a ceremony which will take place within the Exposition. All multimedia narratives will be made highly visible through an innovative portal, a dedicated YouTube channel and an interactive APP.

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8.10 Patronage for the initiatives of various Stakeholders Non-onerous patronage is an important form of recognition through which the Company expresses its participation in important third-party initiatives. In particular, Expo 2015 grants its patronage, at its own discretion, to high-profile cultural, scientific and/or humanitarian initiatives, in line with the core values of BIE (peace, tolerance, dialogue etc) and with the themes and the aims of Expo Milano 2015. It is important to stress that the Company does not grant patronages to profit initiatives developed with businesses or enterprises, or to initiatives which are manifestly in contrast with its institutional aims. With the granting of the patronage, the bodies receiving it acquire the right to use the Expo Milano 2015 logo and are invited to adopt the Green Procurement criteria when making purchases for their initiatives. As of 30 June 2014, Expo 2015 has received 883 patronage requests: • 361 with a positive outcome (granting of the patronage); • 332 with a negative outcome; • 64 referred to the Italian Pavilion, for a direct assessment; • 107 still being examined, awaiting additional information from the applicants or being examined by various internal managers of Expo 2015, that is to say, referred to them for assessment and a direct relationship with the applicants.

8.11 Tourism promotion It is estimated that approximately 20 million Visitors will participate in Expo Milano 2015 during the semester, 12 million of whom from Italy and the remaining 8 million from abroad: the presence of all these people is an extraordinary opportunity for the promotion of tourism, not only for Milan and Lombardy, but for the whole country. In order to take full advantage of this opportunity, together with the accommodation services provided for tourists in the city of Milan during the days in which they are visiting the Exposition, it is necessary to have a tourist offer which also directs visitors towards other Italian destinations. Within this picture, it is fundamental for Expo 2015, as far the promotion abroad of the Event is concerned, to collaborate with ENIT, the National Tourism Agency, with which the Company signed an agreement in the summer of 2013 aimed at promoting the role of the Universal Exposition as a driving force for Italian tourism in 2015. According to the agreement, the 24 foreign premises of ENIT are at Expo Milano 2015’s disposal to organise common initiatives and promotion actions with Tour Operators and Travel Agencies, aimed at the Media and at the Stakeholders in the world. As part of the agreement, ENIT has defined together with Expo 2015 a calendar of the fairs, events, workshops and educational tours taking place in 2013 and 2014, both in Italy and abroad, in which to take part jointly in order to promote the participation in the Event. On the basis of the GFK-Eurisko surveys about the potential offered by the various countries and of the interest which they showed in the Event, 35 missions for the promotion of tourism connected to Expo Milano 2015 were identified. The missions involve various meetings both with tour operators and the local Media, and can stop in several parts of the same Country (a sort of short road-show), envisaging the participation in conferences for the promotion of the Event – conferences which are organised ad hoc - and in/or local fairs, as well as the organisation of informative and promotional workshops. The missions were so successful as to induce the Company to organise 15 further stops, often at the invitation or request of the Countries involved. Finally, ENIT supports the Regions and the sector’s operators by providing “Expo Milano 2015 tourist packages” to encourage the promo-commercialization of the Universal Exposition on international markets. 152

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8 Made of Italians

The project Made of Italians addresses all those Italians living abroad and foreign citizens of Italian origin with the aim of allowing them to visit their country of origin for the first time, or simply return to it, to coincide with the Universal Exposition. The aim is to facilitate their journey, by guaranteeing access to a whole series of services at reduced prices and fees, starting with 25% off the admission ticket for Expo Milano 2015. The reductions include, for example, the purchase of plane and train tickets, special fees to spend the night in Milan, reductions on admission tickets to museums etc. In order to implement the project, Expo 2015 has collaborated with the Regional Council for Emigration thanks to the involvement of over 3,000 regional associations, from Argentina to Japan, which have more than four million and half Italians living abroad. In order to take part in the initiative, it is necessary to register through the dedicated portal at the address http://madeofitalians.expo2015.org/, to purchase a ticket for Expo Milano 2015 and thus obtain a pass which gives access to the reduced fees. On a national level, instead, the promotion of the Event and of the connected tourism opportunites is carried out through the Road Show ANCI per Expo and Exploraâ&#x20AC;&#x2122;s actions as far as tourism in Lombardy is concerned (see Chapter 3 for both).

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8.12 Ticketing The strategy developed by Expo 2015 in relation to ticket sales is aimed at guaranteeing the possibility for everyone to participate in the Event, also keeping in mind, at the same time, the financial return on the public investment made. For this purpose, Expo 2015 pursues the maximization of ticket distribution, forbidding exclusive ticket sales, developing its own network of resellers in the world in a widespread manner and adopting a pricing policy that is the same for all the resellers. Many sales channels are used: Expo 2015 sells tickets directly through its website, dedicated call centers, at points of resale or kiosks in strategic points of the city and finally at the on-site ticket offices located outside the entry points. In addition, some Partners of Expo 2015 have secured the right to sell directly, through their own channels, a certain number of tickets. Finally, the Company has selected qualified tour operators and resellers allowed to sell tickets. Tickets can be distributed in the following formats, according to the distribution channel: 1 printed; 2 electronic (via e-mail with a QR code); 3 RFID13 coded card or gadget; 4 through a smartphone, using NFC technology14.

FAC SIMILE

Expo 2015 also intends to make sure that each Visitor can fully benefit from the experience of visiting the Exposition Site by preventing days with excessive turnouts through a rational distribution of accesses to the Site in the 184 days during which the Exposition will be open. For this purpose, the Company set itself the goal to achieve a quarter of the sales in the pre-sales phase (that is to say, before the beginning of the Universal Exposition), encouraging, thanks to the reduced fees, the purchase of fixed date tickets rather than open-day tickets. This way it will be easier to estimate the number of expected Visitors day by day and to stop the issuing of further tickets for the â&#x20AC;&#x153;fullâ&#x20AC;? days. For the same reason, the use of the redeeming system for open day tickets will be encouraged; that means booking the day one wants to visit the Exposition. Thus it will be possible to engage the Visitors beforehand and prepare them for the visiting experience, avoiding problems and overcrowding. 13 RFID Radio Frequency Identification: it is a system capable of identifying objects through radiofrequency when not in close proximity (it is the technology adopted in many European cities to allow access to surface transit and to the underground). 14 NFC Near Field Communication: it is an application of the RFID technology which allows two devices to communicate in close proximity, exchanging data quickly.

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8 The pricing policy offers different prices, not only on the basis of purchasing tickets before or after the inauguration of the Event, and on the basis of of the fixed-date or open-day tickets, but also according to the duration of the visit (full day entrance, evening entrance or entrance for several days) and according to the type of Visitors: indeed, reductions are available for children (free entrance from 0 to 4, reduced price from 4 to 13), for over 65s, for disabled people, schools, families, students, groups consisting of 15 people or more and Civil Society organisations. Finally, reductions are available for visits following the first one, even when not consecutive.

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9 METHODOLOGY

METHODOLOGY

9.1 Methodological note The current Sustainability Report is the second document realised by Expo 2015 for the purpose of supplying an account of its economic, social and environmental impacts both for the preparation phase and the actual Event. The present edition follows the same methodological approach adopted last year. Indeed, the Sustainability Reporting Guidelines by Global Reporting Initiative (GRI) was used as a reference point. Above all, the GRI Guidelines were adopted as a model with respect to the principles for the definition of the contents of the Report – Stakeholder Inclusiveness, Sustainability context, Materiality and Completeness – and with respect to the principles for assuring the quality of reporting: Balance, Comparability, Accuracy, Timeliness and Reliability. The GRI Guidelines identify Transparency as a superordinate cornerstone value underlying those principles; a value which must infuse the whole accountability process.

As with the previous edition, we have chosen the G4 version of the GRI Guidelines, a version which, in comparison with the previous ones, has produced a significant change in the process of identification of the contents of the Report and, more in general, in the approach to reporting. Indeed, more emphasis has been given to the principle of materiality, as a fundamental criterion for the identification of the economic, social and environmental themes to be treated in the Report: the aim is that of directing the Organiser towards reporting the more significant aspects in the application contexts where they produce the most relevant impacts (“focus on what matters, where it matters”1). This approach perfectly suits a company responsible for the organisation and management of a large event since its activities and operational dynamics are substantially influenced, by the various phases in which the life cycle of the Event develops: candidacy, planning and organisation, management of the event, dismantling of the Exposition Site, closure and post-Event. The significance of the aspects to be reported changes in relation to the succession of these phases, each of which is characterised by specific activities.

For the second Sustainability Report, the same phases were adopted as those used for last year’s reporting process, obviously adapting them to the new needs that have emerged: 1. Verification of the present relevance of the themes and contexts of economic, social and environmental reporting that were dealt with in the first edition of the Report with regard to the activities carried out by Expo 2015 over the past year; redefinition of the period of time considered, as well as of the reporting perimeter covered by the Report. This activity was guided not only by the standard information provided by the GRI Guidelines, and by the specific Supplement issued by the GRI for the sector for event organisation (“Sustainability Reporting Guidelines & Event Organizers Sector Supplement”, available in the 3.1 version), but also by a direct and constant comparison with the text of the first edition. With regard to the reference time frame, in the current Expo 2015 Sustainability Report, the data and information relating to the past year starting on 30 June 2013 (when the reporting process of the previous edition of the Report was interrupted) were updated, with the exception of some data 1 The GRI Sustainability Reporting Guidelines, Main Features of G4, Version July 2013, www.globalreporting.org.

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considered of the utmost importance, which were updated just before going to press. The reporting perimeter of the document extends to the whole Company, including again the overall organisation of the Event, the implementation of the works and interventions, the management of the relations with the various categories of the Participants in the Exposition and with the institutional subjects involved, at all levels, in the governance of the Event, as well as with all the Stakeholders involved in the Event in various ways. In general, some themes more strongly connected to the candidacy phase and to the development phase of the Event – and therefore more pertinent to the first edition of the Report – were removed, and new themes were integrated and introduced (for example, more emphasis was placed on the activities promoting the Event in terms of tourism, of the ticket pricing policies, the new measures adopted to strengthen the checks on the fairness and transparency in the assignment of contracts etc.).

2. A series of interviews with Expo 2015’s Departments and Functions. The interviews are aimed at deepening the themes and reporting contexts which were identified last year, verifying their present relevance and detecting the main updates, making new significant ones emerge and verifying the availability of the relevant data, information and indicators. Altogether, 25 interviews were conducted. 3. Updating of the map of the reference Stakeholders identified last year thanks to the contributions given by the internal representatives of the various Departments and to a research activity carried out through the media and the Internet on the potential new interests that have emerged with the approaching of the Event. These activities have made it possible to update the analysis of the materiality of the most significant aspects to be reported in the document, as outlined in paragraph 4.2 of the Report. 4. Data and information collection and processing. 5. Drawing up of the document. The document was drawn up by a working group coordinated by the Sustainability Function of Expo 2015 with the support of IEFE – Bocconi University. The preparation of the document called for the involvement and active collaboration of all the Expo 2015 resources identified as references for the processing of the relevant data and information. The Report has been examined and approved by the Delivery, Integration & Control Office. The translation of the Report from Italian into English is by Cooperativa ITC.

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9.2 Table of correspondence with the GRI Guidelines In line with the GRI’s requirements - even though the Report does not cover all the requirements necessary in order to be qualified as being in full compliance with the GRI Guidelines - the Table of correspondence between the Standard Information required by the GRI and the specific contents of the Report is provided below, indicating their location within the document. Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

General Standard disclosures

G4-1

Statement from the most senior decision-maker of the organisation (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organisation and the organisation’s strategy for addressing sustainability.

G4-2

Description of key impacts, risks, and opportunities.

4.1 (box)

N.R.

Organisational Profile

160

G4-3

Name of organisation.

Preamble

G4-4

Primary brand, products and services.

1.3; 1.5

G4-5

Location of the organisation’s headquarters.

Cover

G4-6

Number of countries where the organisation operates, and names of countries where either the organisation has significant operations or that are specifically relevant to the sustainability topics covered in the report.

3.3

G4-7

Nature of ownership and legal form.

1.5

G4-8

Markets served.

G4-9

The scale of the organisation including: total number of employees, total number of operations, net sales (for private sector organisations) or net revenues (for public sector organisations), total capitalization broken down in terms of debt and equity (for private sector organisations), quantity of products or services provided.

5.1; 6.3

G4-10

Total number of employees by employment contract and gender includind: a) total number of permanent employees by employment type and gender; b) total workforce by employees and supervised workers and by gender; c) total workforce by region and gender.

N.R.

G4-11

Percentage of total employees covered by collective bargaining agreements.

5.3

G4-12

Organisation’s supply chain description.

G4-13

Any significant changes during the reporting period regarding the organisation’s size, structure, ownership, or its supply chain.

8.1; 8.3; 8.4; 8.5

8.5.2 2.1; 5.6; 8.5.1; 8.5.3

Expo 2015 SpA

9 Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Organisational profile:commitments to external initiatives G4-14

Report whether and how the precautionary approach or principle is addressed by the organisation.

3.2.4

G4-15

List externally developed economic, environmental and social charters, principles, or other initiatives to which the organisation subscribes or which it endorses.

1.2 (box)

G4-16

List memberships of associations (such as industry associations) and national or international advocacy organisations in which the organisation: holds a position on the governance body, participates in projects or committees, provides substantive funding beyond routine membership dues, views membership as strategic.

8.5

Identified material aspects and boundaries

G4-17

List all entities included in the organisationâ&#x20AC;&#x2122;s consolidated financial statements or equivalent documents. Report whether any entity included in the organisationâ&#x20AC;&#x2122;s consolidated financial statements or equivalent documents is not covered by the report.

N.A.

G4-18

a) Explain the process for defining the report content and the Aspect Boundaries. B) Explain how the organisation has implemented the Reporting Principles for Defining Report Content.

9.1

G4-19

List all the material Aspects identified in the process for defining report content.

4.2; 9.1

G4-20

For each material Aspect, report the Aspect Boundary within the organisation.

9.1

G4-21

For each material Aspect, report the Aspect Boundary outside the organisation.

9.1

G4-22

Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements.

9.1

G4-23

Report significant changes from previous reporting periods in the Scope and Aspect Boundaries.

9.1

Stakeholders engagement G4-24

Provide a list of Stakeholders groups engaged by the organisation.

4.2

G4-25

Report the basis for identification and selection of Stakeholders with whom to engage.

4.2

G4-26

Report the organisationâ&#x20AC;&#x2122;s approach to Stakeholders engagement, including frequency of engagement by type and by stakeholder group.

4.2

G4-27

Report key topics and concerns that have been raised through Stakeholders engagement, and how the organisation has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns.

3.2.3; 3.3.1 (box); 3.5; 8.7.3

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METHODOLOGY

Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Report profile G4-28

Reporting period (such as fiscal or calendar year) for information provided.

G4-29

Date of most recent previous report (if any).

G4-30

Reporting cycle (such as annual, biennial).

9.1

G4-31

Provide the contact point for questions regarding the report or its contents.

9.3

9.1 Preamble

Report profile: GRI content index G4-32

GRI Content Index.

9.2 Assurance

G4-33

Organisationâ&#x20AC;&#x2122;s policy and current practice with regard to seeking external assurance for the report.

N.R.

Governance

162

G4-34

Governance structure of the organisation, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts.

1.5; 2.1; 2.3; 2.4

G4-35

Process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees.

N.R.

G4-36

Report whether the organisation has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body.

2.4

G4-37

Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body.

3.2.4; 4.2; 6.2

G4-38

Composition of the highest governance body and its committees Executive or non-executive by independence, tenure on the governance body, number of each individualâ&#x20AC;&#x2122;s other significant positions and commitments, and the nature of the commitments gender, membership of under-represented social groups, competences relating to economic, environmental and social impacts, stakeholder representation.

2.3

G4-39

Report whether the Chair of the highest governance body is also an executive officer.

2.1; 2.3

G4-40

Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members.

N.R.

Expo 2015 SpA

9 Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Governance G4-41

Processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders, including, as a minimum.

N.R.

G4-42

The highest governance body’s and senior executives’ roles in the development, approval, and updating of the organisation’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts.

2.3

G4-43

Measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics.

N.R.

G4-44

Processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment. Report actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organisational practice.

N.R.

G4-45

The highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence. Report whether Stakeholders consultation is used to support the highest governance body’s identification and management of economic, environmental and social impacts, risks, and opportunities.

N.R.

G4-46

The highest governance body’s role in reviewing the effectiveness of the organisation’s risk management processes for economic, environmental and social topics.

N.R.

G4-47

Frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.

N.R.

G4-48

The highest committee or position that formally reviews and approves the organisation’s sustainability report and ensures that all material Aspects are covered.

9.1

G4-49

Process for communicating critical concerns to the highest governance body.

N.R.

G4-50

Nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them.

N.R.

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METHODOLOGY

Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Governance G4-51

Remuneration policies for the highest governance body and senior executives for the below types of remuneration with inclusion of economic, environmental and social objectives.

5.2.2; 5.3

G4-52

Process for determining remuneration (including whether remuneration consultants are involved in determining remuneration).

5.3

G4-53

Report how stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable.

N.R.

G4-54

Ratio of the annual total compensation for the organisation’s highestpaid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highestpaid individual) in the same country.

5.3

G4-55

Ratio of percentage increase in annual total compensation for the organisation’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country.

N.R.

Ethics and integrity G4-56

Organisation’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics.

1.2 (box); 2.3 (box); 4.1; 7.1; 7.2

G4.57

Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organisational integrity, such as helplines or advice lines.

2.3 (box); 3.2.2; 3.2.3; 8.6

G4-58

Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organisational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.

2.3 (box); 3.2.2; 3.2.3; 8.6

Specific standard Disclosures G4-DMA

Report why the Aspect is material. Report the impacts that make this Aspect material.

N.R.

Economic Performance

164

G4-EC1

Report the direct economic value generated and distributed, including revenues, operating costs, employee wages and benefits, payments to providers of capital, payments to government, Community investments and the Economic value retained (calculated as 'Direct economic value generated' less 'Economic value distributed')

6.3

G4-EC2

Financial implications and other risks and opportunities for the organisation's activities due to climate change.

7.9

Expo 2015 SpA

9 Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Economic Performance G4-EC3

Coverage of the organisation's defined benefit plan obligations.

N.R.

G4-EC4

Financial assistance received from government.

G4-EC5

Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.

N.A.

G4-EC6

Proportion of senior management hired from the local community at significant locations of operation.

N.A.

G4-EC7

Developement and impact of infrastructure investments and services supported.

N.R.

G4-EC8

Significant indirect economic impacts, including the extent of impacts.

6.5

G4-EC9

Proportion of spending on local suppliers at significant locations of operation.

8.5.2; 6.4

EO1 Event Organizer Sector Supplement

Direct economic impacts and value creation as a resault of sustainability initiatives.

N.R.

1.4; 6.1

Environmental performance G4-EN1

Materials used by weight or volume.

N.R.

G4-EN2

Percentage of materials used that are recycled input materials.

N.R.

G4-EN3

Energy consumption within the organisation.

7.9

G4-EN4

Energy consumption outside the organisation.

N.R.

G4-EN5

Energy intensity.

N.R.

G4-EN6

Reduction energy consumption.

N.R.

G4-EN7

Reductions in energy requirements of products and services.

N.R.

G4-EN8

Total water withdrawal by source.

N.R.

G4-EN9

Water sources significantly affected by withdrawal of water.

N.R.

G4-EN10

Percentage and total volume of water recycled and reused.

N.R.

G4-EN11

Operational site owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

3.4

G4-EN12

Description of significant impacts of activities. Products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.

7.4

G4-EN13

Habitat protected or restored.

SUSTAINABILITY REPORT 2014

7.3; 7.10

165

METHODOLOGY

Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Environmental performance G4-EN14

Total number of IUCN red list species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.

N.R.

G4-EN15

Direct greenhouse gas emissions (Scope 1).

7.9

G4-EN16

Energy indirect greenhouse (GHG) gas emissions (Scope 2).

7.9

G4-EN17

Other indirect greenhouse (GHG) gas emission (Scope 3).

7.9

G4-EN18

Greenhouse gas (GHG) emissions intensity.

N.R.

G4-EN19

Reductionof greenhouse (GHG) gas emissions.

N.R.

G4-EN20

Emissionof ozone-depleting substances (ODS).

7.4.1

G4-EN21

NOX, SOX, and other significant air emissions.

7.4.1

G4-EN22

Total water discharge by quality and destination.

N.R.

G4-EN23

Total weight of waste by type and disposal method.

N.R.

G4-EN24

Total number and volume of significant spills.

N.R.

G4-EN25

Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention, 2, annex I, II, III, and VIII, and percentage of transported waste shipped internationally.

7.4

G4-EN26

Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organisation's discharges of water and runoff.

7.4; 7.4.1

G4-EN27

Extent of impact mitigation of environmental impacts of products and services.

7.6; 7.7; 7.9.1; 7.10

G4-EN28

Percentage of products sold and their packaging materials that are reclaimed by category.

N.A.

G4-EN29

Monetary value of significant fines and total number of nonmonetary sanctions for non compliance with environmental laws and regulations.

7.4

G4-EN30

Significant environmental impacts of transporting products and other goods and materials for the organisationâ&#x20AC;&#x2122;s operations, and transporting members of the workforce.

N.R.

G4-EN31

Total environmental protection expenditures and investments by type.

7.9.1

G4-EN32

Percentage of new suppliers that were screened using environmental criteria.

8.5.3

G4-EN33

Significant actual and potential negative environmental impacts in the supply chain and actions taken.

7.7; 8.5.4

G4-EN34

Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms.

7.4

166

Expo 2015 SpA

9 Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Environmental performance EO2 - Event Organizer Sector Supplement

Modes of transport taken by attendees and participants as a percentage of total transportation, and initiatives to encourage the use of sustainable transport options.

3.3; 3.6; 3.7

EO3 Event Organizer Sector Supplement

Significant environmental and socio-economic impacts of transporting attendees and participants to and from the event and initiatives taken to address the impact.

7.9.1

Social performance indicators - Labor practicies and decent work G4-LA1

Total number and rates of new employee hires and employee turnover by age group, gender and region.

N.R.

G4-LA2

Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.

N.R.

G4-LA3

Return to work and retention rates after parental leave, by gender.

N.R.

G4-LA4

Minimum notice periods regarding operational changes, including whether these are specified in collective agreements.

N.R.

G4-LA5

Percentage of total workforce represented in formal joint managementâ&#x20AC;&#x201C; worker health and safety committees that help monitor and advise on occupational health and safety programs.

N.R.

G4-LA6

Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender.

5.6; 5.7

G4-LA7

Workers with high incidence or high risk of diseases related to their occupation.

N.R.

G4-LA8

Health and safety topics covered in formal agreements with trade unions.

8.6.2

G4-LA9

Average hours of training per year per employee by gender, and by employee category.

5.3

G4-LA10

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

5.2.1 (box)

G4-LA11

Percentage of employees receiving regular performance and career development reviews, by gender and by employee category.

5.2.2

G4-LA12

Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.

N.R.

G4-LA13

Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.

N.R.

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METHODOLOGY

Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Social performance indicators - Labor practicies and decent work G4-LA14

Percentage of new suppliers that were screened using labor practices criteria.

N.R.

G4-LA15

Significant actual and potential negative impacts for labor practices in the supply chain and actions taken.

N.R.

G4-LA16

Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms.

N.R.

Social performance indicators - Human rights

168

G4-HR1

Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening.

N.A.

G4-HR2

Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

N.A.

G4-HR3

Total number of incidents of discrimination and corrective actions taken.

N.R.

G4-HR4

Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights.

N.R.

G4-HR5

Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.

N.R.

G4-HR6

Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.

N.A.

G4-HR7

Percentage of security personnel trained in the organisationâ&#x20AC;&#x2122;s human rights policies or procedures that are relevant to operations.

N.R.

G4-HR8

Total number of incidents of violations involving rights of indigenous peoples and actions taken.

N.A.

G4-HR9

Total number and percentage of operations that have been subject to human rights reviews or impact assessments.

N.A.

G4-HR10

Percentage of new suppliers that were screened using human rights criteria.

N.R.

G4-HR11

Significant actual and potential negative human rights impacts in the supply chain and actions taken.

N.R.

G4-HR12

Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms.

N.R.

Expo 2015 SpA

9 Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Social performance indicators - Society G4-SO1

Percentage of operations with implemented local community engagement, impact assessments, and development programs.

N.R.

G4-SO2

Operations with significant actual and potential negative impacts on local communities.

7.5

G4-SO3

Total number and percentage of operations assessed for risks related to corruption and the significant risks identified.

2.3 (box)

G4-SO4

Communication and training on anti-corruption policies and procedures.

2.3 (box)

G4-SO5

Confirmed incidents of corruption and actions taken.

3.2.3.

G4-SO6

Total value of political contributions by country and recipient /beneficiary.

N.R.

G4-SO7

Total number of legal actions for anti-competitive behavior, antitrust, and monopoly practices and their outcomes.

N.A.

G4-SO8

Monetary value of significant fines and total number of nonmonetary sanctions for noncompliance with laws and regulations.

7.4

G4-SO9

Percentage of new suppliers that were screened using criteria for impacts on society.

N.R.

G4-SO10

Significant actual and potential negative impacts on society in the supply chain and actions taken.

N.R.

G4-SO11

Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms.

N.R.

EO4 Event Organizer Sector Supplement

Expressions of dissent by type, issue, scale and response.

N.R.

EO5 Event Organizer Sector Supplement

Type and impacts of initiatives to create a socially inclusive event.

EO6 Event Organizer Sector Supplement

Type and impacts of initiatives to create an accessible environment.

8.1; 8.2; 8.3; 8.4; 8.7.4; 8.8; 8.9

3.3 (box)

Social performance indicators - Product Responsibility G4-PR1

Percentage of significant product and service categories for which health and safety impacts are assessed for improvement.

SUSTAINABILITY REPORT 2014

N.R.

169

METHODOLOGY

Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Social performance indicators - Product Responsibility G4-PR2

Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes.

N.A.

G4-PR3

Type of product and service information required by the organisationâ&#x20AC;&#x2122;s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements.

N.A.

G4-PR4

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.

N.A.

G4-PR5

Results of surveys measuring customer satisfaction.

N.A.

G4-PR6

Sale of banned or disputed products

N.A.

G4-PR7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes.

N.R.

G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

N.R.

G4-PR9

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.

N.R.

EO7 Event Organizer Sector Supplement

Number and type and of injuries, fatalities and notifiable incidents for attendee sand other relevant stakeholders.

N.R.

EO8 Event Organizer Sector Supplement

Percentage of and access to food and beverage that meets the organizer's policies or local, national or international standards.

N.R.

Social performance indicators - Product and Service Procurement EO9 Event Organizer Sector Supplement

Type and sustainability performance of sourcing initiatives.

EO10 Event Organizer Sector Supplement

Type, amount and impact benefits, financial and in kind, received by the event organizer from suppliers.

170

7.7; 8.5.1; 8.5.3; 8.5.4

8.5.1; Appendix

Expo 2015 SpA

9 Table of correspondence with GRI sustainability reporting guidelines EXPO 2015 Sustainability Report

GRI guidelines

Social performance indicators - Legacy EO11 Event Organizer Sector Supplement

Number, type and impact of sustainability initiatives designed to raise awareness, share knowledge and impact behavior change and result achieved.

8.7; 8.8; 8.9

EO12 Event Organizer Sector Supplement

Nature and extent of knowlwdge transfer of best practice and lessons learned.

8.7; 8.8; 8.9

EO13 Event Organizer Sector Supplement

Number, type and impact of physical and technological legacies.

3.7; 3.8

Table 9.1 - Table of correspondence with GRI sustainability reporting guidelines

9.3 CONTACTS For all information about the current edition of the Expo 2015 Sustainability Report, it is possible to contact the following address: sustainability@expo2015.org. The Expo 2015 Sustainability Report is available on the Companyâ&#x20AC;&#x2122;s website at: www.expo2015.org/ under the section Learn More/Sustainability.

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APPENDIX partnersâ&#x20AC;&#x2122; commitments for the expo milano 2015 sustainability

partners’ commitments for the expo milano 2015 sustainability

Company Name

Accenture SpA

Naming e status

System Integration Official Global Partner

Purposes and services offered Partnership’s Object

Accenture is the Official Global Partner of Expo Milano 2015 as Systems Integrator and mandated to design the overall IT architecture of the Organizer and the Event systems

Contribution (Cash + Value in Kind)

33.000.000 €

Contribution to Expo Milano 2015 sustainability

In line with our commitment to sustainability, Accenture’s contribution as Systems Integration Official Global Partner of Expo Milano 2015 will be characterized by our capacity to integrate the smart solutions released by Expo 2015 and the other Event Partners to optimize not only operations and logistical services but also the Visitor experience. Accenture will work to ensure that Visitors experience Expo Milano 2015 also from the standpoint of sustainability, from several perspectives: environment (for example, e-couponing and the Expo Milano 2015 Official App will minimize paper consumption); mobility (saving time for Visitors); energy (using technology to optimize electricity consumption); and living (leveraging Presence and Location Management solutions to support event management, deliver high grade ancillary services and monitor Visitor behaviors within the pavilions). We will also study solutions that guarantee that the Event has the lightest possible carbon footprint. We will promote virtuous behaviors by sensitizing our main targets (clients and employees) and involving them in a range of different initiatives before and during the 6-month Event. Accenture’s efforts have won official recognition with a number of global awards for its eco-friendly philosophy, including a listing in the Global Green 100 List.

174

Expo 2015 SpA

Company Name

Enel S.p.A. (Infrastructure and Networks Division)

Naming e status

Smart Energy Official Global Partner Lighting Solutions Official Global Partner

Purposes and services offered Partnershipâ&#x20AC;&#x2122;s Object

Enel will design the Smart Grid inside the Exhibition Site, the Energy Management system, the smart lighting (indoor and outdoor), and the infrastructure of electric charging.

Contribution (Cash + Value in Kind)

Enel Distribuzione: 27.000.000 â&#x201A;Ź Enel Sole: 6.650.000 â&#x201A;Ź Acting as the Smart Energy Partner of Expo 2015, Enel is responsible for the implementation of an innovative concept of electrical grid, the Smart Grid: this is seen as a system able to guarantee the control and optimization of the energy flow and a better integration of the renewable sources production and energy storage, as well as provide an high quality service level to the final user, thanks to the innovative automatic grid control and fault detection system. The smart grid will include the most innovative available technologies, such as the LED technology for lighting and the electrical mobility, being the latter a way to reduce the traditional sources consumption in the mobility context and to integrate the vehicle to the grid infrastructure.

Contribution to Expo Milano 2015 sustainability

The control and optimization of the energy flow takes place thanks to an Energy Management System which enables functionalities that allow the final customer becoming part of the active system, improving its energy consumption habits and reducing CO2 emissions. In a context of social responsibility, the possibility to display the Pavilion consumption as well as the activities connected to the rational energy utilization promotion (Expo game) represent a chance, both for the Expositors and the Visitors, to deal from two different points of view with the energy flow management and its environmental impact. The Energy Management System and the integration into the Expo Smart Grid represent a world showcase of innovative technologies and rational use of energy, perfectly respondent to the Exposition central Theme. They enable services with high added value, able to match energy efficiency and environmental as well as economic sustainability.

Sustainability Report

SUSTAINABILITY REPORT 2014

http://www.enel.com/en-GB/doc/report2013/ enel_bilancio_di_sostenibilita_2013.pdf

175

partnersâ&#x20AC;&#x2122; commitments for the expo milano 2015 sustainability

Company Name

Fiat Chrysler Automobiles & CNH Industrial N.V.

Naming e status

Sustainable Mobility Official Global Partners

Sustainable mobility and advanced technology for a sustainable agriculture. Purposes and services offered Partnershipâ&#x20AC;&#x2122;s Object

Promote sustainable mobility by offering environmentally friendly cars and creating a sustainable farm through the use of innovative products.

Contribution (Cash + Value in Kind)

35.390.407 â&#x201A;Ź

Contribution to Expo Milano 2015 sustainability

Fiat Chrysler is providing 35 cars, 21 of which Fiat 500L Natural Gas. Moreover, 50 Fiat 500L Natural Gas/Biomethane will be made available for car sharing, 10 Fiat 500e electric for the organisation and 10 representative cars. 500L Natural Gas is part of the wide range of CNG vehicles offered by the Group, leader in this technology in Europe since 1997. Fiat believes that natural gas is currently the best existing solution for reducing urban pollution levels and CO2 emissions, representing a potential renewable source thanks to the development of biomethane. CNH Industrial will be represented by New Holland Agriculture which will showcase the concept of sustainable farming for today and tomorrow in its Sustainable Farm Pavilion. The exterior of the pavilion will be fitted with solar panels that produce renewable energy for use inside the building. A system for harvesting rainwater will also provide water for irrigation of the rooftop and to service utilities inside the pavilion.

Sustainability Report

http://2013interactivesustainabilityreport.fiatspa.com/#start http://www.cnhindustrial.com/en-US/sustainability2014/ FiatDocuments/2013CNHI_Sustainability_Report.pdf

176

Expo 2015 SpA

Company Name

Intesa Sanpaolo SpA

Naming e status

Banking Partner

Purpose and services offered/ Partnership’s Object

Services provided: IT systems and platforms (ticketing and payment) , ticketing distribution, contactless payment cards and mobile payment solutions, financial services to Partcipants, innovative concept branch in the site, network of POS terminals and ATM, Treasury services for Expo 2015.

Contribution (Cash + Value in Kind)

Total amount of € 33.638.225 - Cash € 23.100.00 - Value in Kind € 10.538.225

Contribution to Expo Milano 2015 sustainability

Intesa Sanpaolo’s commitment to the Sustainable Development fits perfectly within the theme of the event as the highest expression of the will of the bank to address the contemporary challenges in the CSR field. Environmental protection and attention to climate change and social issues are key dimensions of our commitment to responsibility and we show it through a wide range of actions aimed at reducing our ecological footprint and that of our customers and suppliers. For Expo 2015, in line with the environmental and social policies that we already adopt, payment ticketing services will be made that meet specific sustainability criteria, allowing the dematerialisation to minimize the use of paper. In addition the branch that will be built inside the Exposition area will incorporate highly innovative solutions and will be characterized by its sustainability, as well as the events taking place there.

Sustainability Report

http://www.group.intesasanpaolo.com/scriptIsir0/si09/contentData/view/ BILANCIO_SOCIALE_eng.pdf?id=CNT-04-00000000AAD98&ct=application/ pdf

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partners’ commitments for the expo milano 2015 sustainability

Company Name

Samsung Electronics Italia SpA

Naming & status

Edutainment Official Global Partner

Purpose and services offered/ Partnership’s Object

Leading the digital media and consumer electronics market Samsung will be responsible to provide cutting-edge products and solutions to make the Visitors experience of Expo Milano 2015 even more involving, customized and full of impact.

Contribution (Cash + Value in Kind)

27.298.605 €

Contribution to Expo Milano 2015 sustainability

Samsung continues improving the eco-features of its products by enhancing their energy efficiency, upgrading their recyclability, and restricting the use of hazardous substances in production. Since 2006, Samsung Electronics implements an “Eco-Design Process” to evaluate the eco-friendliness of a new product at the development stage. During the process, each new product is given a rating prior to approval for mass production. In the areas of materials and packaging, Samsung has achieved outstanding results. The company will continue to improve through the continued launch of products that minimize impact on the environment.

178

Expo 2015 SpA

Company Name

Selex ES

Naming & status

Safe City & Main Operation Centre Official Global Partner

Purpose and services offered/ Partnership’s Object

Selex ES provides: • an innovative and powerful Main Operation Centre based on a platform, integrating relevant information from all Expo Milan 2015 security infrastructures and systems. Information sent to the control room is shared with Security Agencies in order to ensure better situational awareness among all the Agencies and to provide a wider Event protection; • state-of-the-art security and communications sensors, systems and solutions for efficient operations and improved situational awareness, including: • intelligent video surveillance, • smoke detection, • public announcement, • secure communications (professional TETRA private network).

Contribution (Cash + Value in Kind)

15.800.000 €

Contribution to Expo Milano 2015 sustainability

Selex ES views its Corporate Responsibility activities as the living, breathing expression of the company Values: Respect, Innovation, Integrity, Customer Intimacy and People Excellence. For this reason, Selex ES’s initiatives aim to support the local community, employees, culture and environment, as well as the long-term sustainability of our business. Within this framework, the Selex ES contribution to Expo Milan 2015 has been to create a modern Digital Smart City, where integrated technologies can help create a safer society and a more secure environment, while at the same time facilitating information sharing enhance social awareness and collaboration.

Sustainability Report

Link to the most recent Sustainability Report http://www.finmeccanica.com/documents/10437/18955179/body_ Copia+di+BDS_ENG_2013.pdf

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179

partners’ commitments for the expo milano 2015 sustainability

Company Name

TIM

Naming & status

Global Service Partner

Purpose and services offered/ Partnership’s Object

TIM has been selected to be the “Global Integrated Connectivity & Services Partner” for the development and implementation of functional services to the realization of the EXPO Milano 2015.

Contribution € + VIK

Total Contribution: € 42.100.000 - Cash € 10.000.000 - Value in Kind € 32.100.000

Contribution to Expo Milano 2015 sustainability

TIM, according with the themes of sustainability of Expo Milano 2015, delivers B2B and B2C services using the latest generation of infrastructure. They make it possible to exploit, through a process of optimization of resources (physical and otherwise), synergies of consolidation of requirements, together with efficient management, according to the most stringent safety criteria. In particular, in the field: • TLC: as well as the use of traditional connectivity technologies, TIM makes use of GPON technology; • IT: TIM offers all the rooms and the facilities available in Cloud; • Mobile: TIM offers the most sophisticated and advanced LTE technology; • Safe City: TIM is developing the project called “C3” (Central Command and Control) that realizes the Help Desk and Integrated Control Room (all partners) for the operational management of the technology park of EXPO and for the safety of the Event; • Edutainment: TIM, provides sophisticated services “Mobile Experience” Digital Signage (and Totem), Smart School as well as many other B2C services, aimed to improving the efficiency of each individual user.

180

Expo 2015 SpA

Name/company name

Coop Italia

Naming and status

Official Food Distribution Partner

Purpose and offered services Partnership object

Coop participates to Expo Milano 2015 with the project of the “Supermarket of the Future”, where the themes of universal interest identified for the Expo 2015 are interpreted by Coop mainly through its Private Label.

Contribution €+VIK

11.630.000 €

Contribution to Expo Milano 2015 sustainability

Through an accurate selection of suppliers, specific agreements and technical specifications, as well as controls throughout the supply chain, we are able to provide our members and consumers with Coop Private Label products that guarantee the best quality and safety levels. Coop “controlled supply chains” allow to trace the story of each product, from raw material to finished product. With the “Transparent Origins” campaign, launched in October 2013, Coop made the origins of the raw materials used in its Private Label available to consumers. Coop is constantly committed to develop an eco-sustainable economy, by means of a proper use of resources, animal welfare and energy saving, as well as the reduction of packaging impact on the environment, with its “3R” policy (Risparmio-Riciclo-Riutilizzo: Save-Recycle-Reuse).

SUSTAINABILITY REPORT 2014

181

partners’ commitments for the expo milano 2015 sustainability

Company Name

Ferrovie dello Stato Italiane Group

Naming & status

Head of Strategies, Planning and Systems and Environmental Affairs

Purpose and services offered/ Partnership’s Object

Rail services: design, construction and maintenance of infrastructures and management of train stations, transport of passengers and freight. FS Italiane is actively participating in the Expo 2015 as the “Official Global Rail Carrier” with exclusive rights on all the merchandise and will offer the following Communication Services: indoor and outdoor footage and occasional publication of videos/images on selected trains, exhibition train ExpoExpress, available seats can be found at www.trenitalia.com.

Contribution (Cash + Value in Kind)

5.430.000 €

Contribution to Expo Milano 2015 sustainability

With the aim to guarantee and ensure an efficient and sustainable transport system, Trenitalia is the “Official Global Rail Carrier” at the Expo 2015. Of the 20 million expected visitors, more than 30% will reach Milan by train, thus minimizing the environmental impact of their trips. Choosing the train means a reduction of 76% of CO2 emissions compared to air transport and 66% less compared to car. To meet the Exposition demand, the main Frecciarossa and Frecciabianca services will be servicing the Rho-Fiera Milano train station and the whole high-speed system will be enhanced. Also, the new Frecciarossa 1000 will be launched, with its inaugural service between Rome and Turin. The rail links to France and Switzerland will also be reinforced. Finally, Trenitalia will provide customers with a range of sustainable multi model solutions through active partnerships based in Milan with the car sharing system enjoy, the bike sharing BikeMi and the rental of electric vehicles EcoRent.

Sustainability Report

http://www.fsitaliane.it/cms-file/allegati/fsitaliane/ RapportodiSostenibilità2013.pdf

182

Expo 2015 SpA

Company Name

Temporary association of companies formed by: • Partesa S.r.l.; and • HEINEKEN Italia S.p.A. (with Birra Moretti brand).

Naming & status

• Partesa S.r.l.: Official Beverages Distributor • HEINEKEN Italia S.p.A., through Birra Moretti brand: Official Beer Partner

Purpose and services offered/ Partnership’s Object

Partesa, beverages distribution company, and HEINEKEN Italia S.p.A., through Birra Moretti brand, will play the roles of Official Beverages Distributor and Official Beer Partner of Expo Milano 2015. A partnership that will guarantee services, products and contents brimming with sustainability and Italian excellence and expand the common values and themes at the basis of the Universal Exposition as summed up in the slogan “Feeding the Planet, Energy for Life”

Contribution (Cash + Value in Kind)

6.033.112 €

The commitment of Partesa S.r.l. and HEINEKEN Italia S.p.A., through Birra Moretti brand, within the sustainability is summarized in the “Brewing a Better World” plan and expressed by the “10 Commandments of Sustainability” of HEINEKEN Italia Group .

Contribution to Expo Milano 2015 sustainability

Numbers and performance built with perseverance and foresight through a maniacal passion for quality of products and service and respect for individuals, society and the planet. 25 years of experience, organisation and adherence to the “10 Commandments of Sustainability” - adopted by all business functions - will lead Partesa to Expo 2015 with a dedicated portfolio of over 4,800 products, a technology platform that can interface with each type of device and a green distribution model among the most advanced in the industry with all reserved vehicles class euro 5 or 6.

Sustainability Report

SUSTAINABILITY REPORT 2014

http://rapportodisostenibilita2013.heinekenitalia.it/

183

partnersâ&#x20AC;&#x2122; commitments for the expo milano 2015 sustainability

Company Name

Came Spa

Naming & status

Official Partner

Purpose and services offered/ Partnershipâ&#x20AC;&#x2122;s Object

Came controls all the accesses: vehicles, visitors, staff. Only authorized persons and vehicles are allowed to enter following ticketing and accreditation and logistics rules Access Control and building automation solutions

Contribution (Cash + Value in Kind)

4.820.000 â&#x201A;Ź

Contribution to Expo Milano 2015 sustainability

The remote access control and building automation optimize the use of energy consuming it exactly when you need. Came devices will have a brand new stand-by function, always ready to use but limited only to the control reader. The maintenance services will be provided using a single person moving in the Site with an electric vehicle, while the rest of expertise is available remotely using devices supplied to all the technicians Came. All Came locations benefit of: a. telepresence services to minimize employee and suppliers travels; b. trips have an optimization policy and preferential use of public transport for travelling to Milan; c. canteen services and products to zero km; d. home automation for facility building management to use resources efficiently.

184

Expo 2015 SpA

Company Name

Cisco Systems Srl

Naming & status

IP networks & solutions official Global Partner

Purpose and services offered/ Partnershipâ&#x20AC;&#x2122;s Object

Cisco will provide IP infrastructure and solutions including: IP network; LAN switching; Wi-Fi solutions for outdoor and indoor; integrated security architecture for network access control and data confidentiality; unified communication and collaboration solutions, including Telepresence; Content delivery through Digital Content Distribution systems; HealthPresence.

Contribution (Cash + Value in Kind)

5.000.000 â&#x201A;Ź

Contribution to Expo Milano 2015 sustainability

Cisco vision, innovation, technologies and solutions help to support environmental sustainability. With a focus on Network as a Platform (in both fixed and mobile environment) to enable services and integrated applications, sustainability for Cisco means first of all spreading the culture of technology used for digital collaboration and communication, starting with the objective of convincing businesses to benefit from remote working with their own employees and thereby reduce the number of travels and private vehicles on the roads, bringing the work to the workers, and not the other way round. Cisco Connected Workplace, Collaboration platforms (such as jabber and webex webconferencing solutions) and Telepresence solutions make a significant contribution to diminishing our carbon footprint. Up until only a few years ago, local and international business trips, especially by plane, were significant items on the balance sheet of every business. This was another reason why Cisco decided to invest in the Telepresence technologies that enable participants scattered all over the globe to take part in meetings while remaining in their own offices. The deployment and the pervasive adoption of these collaborative technologies and solutions are relevant elements to assure environmental benefits and cost savings for companies and organisations together with a strong and important benefit in terms of productivity and effectiveness of operations for Expo Milano 2015 and Participant Countries. Furthermore, in the Energy Efficiency Area, Cisco EnergyWise has been adopted by Cisco as communications model: all the network devices and smart connected objects are capable of acquiring, adapting and aggregating useful information then presenting it to energy management systems that will be the core of a smart, connected society capable of developing in a way that is sustainable for human beings and the environment. This Energywise

SUSTAINABILITY REPORT 2014

185

partnersâ&#x20AC;&#x2122; commitments for the expo milano 2015 sustainability

Contribution to Expo Milano 2015 sustainability

Network platform allows not only to control and reduce the energy consumption of network powered smart devices but also it enables energy managers and companies to carry out integrated management of the energy profile of an energy domain, whether it be an urban macro area, a district, a geographical area or even a campus or a single building, by providing the tools required to measure and correlate data, predict energy consumption, and invoice and purchase energy.â&#x20AC;¨ On the basis of a joint industrial plan, the companies involved collaborate to develop software modules and devices: smart meters, sensors and switches, protocol acquisition and conversion systems, artificial intelligence applications for profiling and predicting consumption, and energy trading. The active participation of Cisco in Expo 2015 initiatives like Smartainability and Smart School and generally to Expo 2015 Smart City implementation contribute to increase sustainability value to the event.

Sustainability Report

http://csr.cisco.com/pages/environment https://www.cisco.com/assets/csr/pdf/CSR_Report_2013.pdf#page=93

186

Expo 2015 SpA

Company Name

Coca Cola

Naming & status

Official Soft Drink Partner + Corporate Pavilion

Purpose and services offered/ Partnershipâ&#x20AC;&#x2122;s Object

Coca-Cola Official Soft Drink Partner + Corporate Pavilion

Contribution (Cash + Value in Kind)

6.000.000 â&#x201A;Ź

Contribution to Expo Milano 2015 sustainability

The pavilion is sustainable both for the technical solutions adopted and its final destination after the Event. The goal is to reduce waste to landfill and minimize the exploit of raw materials through: the selection of green materials and the final dismantling planning starting from the design phase; selection of solutions that facilitate the final dismantling during the construction phase; reduction of damaged materials during the dismantling phase; reuse of the whole pavilion as a covered sport facility destined to the local community. The pavilion was designed to be transported, from construction to dismantling, with only five trucks. Furthermore, during the design phase, some solutions have been selected: minimize power consumption for cooling and heating as well as for lightning, water usage, maximize energy efficiency.

Sustainability Report

http://assets.coca-colacompany.com/0a/b5/ece07f0142ce9ccc4504e2 8f1805/2013-2014-coca-cola-sustainability-report-pdf.pdf

SUSTAINABILITY REPORT 2014

187

partnersâ&#x20AC;&#x2122; commitments for the expo milano 2015 sustainability

Company Name

eni SpA

Naming & status

Official Partner for Sustainability Initiatives in African Countries

Contribution (Cash + Value in Kind)

9.000.000 â&#x201A;Ź

Contribution to Expo Milano 2015 sustainability

eni will be participating in the Expo Milano 2015 as an Official Partner for Sustainability Initiatives in African Countries. The choice of this role stems from the essential value that eni places on sustainability, and the particular interest in the African Content where it is the first international energy company involved in the production of hydrocarbons. In Africa, eni helps reduce energy poverty by building modern energy systems and infrastructures that allow it to be used and improved. If water is a fundamental element for life, eni is convinced that energy is the same for the development of civil society. In particular, eni will bring with it to Expo Milano 2015 its partnership with the Sustainable Development Solutions Network of the United Nations, led by economist J.D. Sachs, in which the company is an active participant with a leadership role for projects related to access to energy as a fundamental prerequisite for wellbeing in African countries. eniâ&#x20AC;&#x2122;s partnership with Expo Milano 2015 will be solidified with a program of activities that will also cover the lead time that starts today, and will offer: - a high standard for the discussion of focus topics on an institutional level between the countries participating, involving experts, governments, media outlets, and journalists from all over the world, such as the African Media convention (AMFL), which took place in November in Addis Ababa and in which eni participated along with Expo Milano 2015; and - a spectacular standard, which, through eni and Expo Milano 2015 participation in highlyrelevant cultural events, will bring knowledge on energy in all of its forms to everyone by using artistic, creative, and easy-to-understand language, which will mean development, especially for Africa.

Sustainability Report

http://www.eni.com/en_IT/attachments/sostenibilita/pdf/eni_for_2013.pdf

188

Expo 2015 SpA

Company Name

Eutelsat SA

Naming & status

Satellite Video Connectivity Partner

Purpose and services offered/ Partnership’s Object

The integrated solutions that Eutelsat will deploy for Expo 2015 will enable the communications flow on the key message of ”sustainable development” to be shared at the Exposition Site and with the rest of the world. Eutelsat’s digital solutions will comprise: • A dedicated digital free-to-view TV channel broadcasting Expo 2015 content and events via Eutelsat’s HOT BIRD satellites that reach more than 120 million homes in Europe and The Mediterranean Basin • High-performance satellite links for transmission and reception of live and pre-recorded content to all four corners of the world, taking the Expo 2015 message of “Feeding the Planet, Energy for Life ” beyond the Exposition Site to citizens of the world and opening a window for national pavilions.

Contribution (Cash + Value in Kind)

5.800.000 €

Contribution to Expo Milano 2015 sustainability

Sustainability and the low environmental impact are at the core of satellite technology and integral part of its DNA. The satellite signals are broadcast from space, covering equally the territory and, unlike the cable technology, there is no need to dig and disrupt the environment. A satellite dish is needed to transmit and to receive the signal everywhere, timely and with minimal infrastructure impact; a wide set of services are enabled, ranging from broadband connectivity to the most cutting edge TV standards, such as interactive Television and Ultra-High Definition TV. The HOT BIRD TV Channel will guarantee a capillary coverage of Expo Milano 2015 in Europe, Middle East and North Africa, enabling millions of viewers to virtually attend the Event thanks to an engaging media requiring less resources than other kind of communication means.

Sustainability Report

http://www.eutelsat.com/files/contributed/investors/pdf/referencedocument-2013-2014.pdf

SUSTAINABILITY REPORT 2014

189

partners’ commitments for the expo milano 2015 sustainability

Company Name

Fiera Milano SpA

Naming & status

Official Partner for Operations

Purpose and services offered/ Partnership’s Object

Leading player for organising and managing exhibitions, congresses end events, Fiera Milano plays a role of Partner of Operations, offering spaces and facility management services.

Contribution (Cash + Value in Kind)

3.000.000 €

Contribution to Expo Milano 2015 sustainability

Fiera Milano is the first exhibition center of Europe’s environmentally sustainability, formed by Convention Center, Service Center and offices, an area of 42 thousand square meters. It’s the first trade fair in Europe that has been certified LEED EB: O&M, issued by the US Green Building Council (USGBC) on sustainability in construction. The company’s policy is aimed at the reduction of energy consumption, noise pollution and greenhouse gas emissions, to be achieved through lower use of private transport individual and a better organisation of schedules to avoid road congestion. Fiera Milano actively managed and is aware of the possibility to reduce costs, lessen the environmental impact and improve the comfort of the person using the facilities in terms of energy savings, life cycle of products, healthiness of the internal harmony with the urban context . Regularly Fiera Milano implement measures that reduce and minimize the impact of its activities on the environment. Specifically, they are heedful of energy efficiency using materials that reduce energy consumption within the lighting, heating and cooling; cleaning methods and products with organic ingredients used confirm the commitment and attention of Fiera Milano in environmental sustainability, preserving human health and environmental quality. Received quality certification ISO 9001: 2000 for the processes delivery service Reception and Info Point, Technical Assistance and Cleaning, Supervisory and Internal Logistics. Particular attention is given to the choice of the ecological materials used for the halls construction, as well as the presence and care of green spaces within the fair area.

Sustainability Report

http://www.fieramilano.it/sites/default/files/FIERA_MILANO2013_ITA.pdf

190

Expo 2015 SpA

Company Name

illycaffè SpA

Naming & status

Official Coffee Partner

Purpose and services offered/ Partnership’s Object

Illy is an Official Partner of Expo 2015 for the Universal Exposition, will develop the Coffee Cluster, the big Pavilion entirely dedicated to this famous beverage. It will be entitled “From the Earth to the cup.”

Contribution (Cash + Value in Kind)

4.750.000 €

Contribution to Expo Milano 2015 sustainability

We believe that an excellent product, in order to be so, must be sustainable. This is the reason why we are developing various projects, collaborations and initiatives aimed at improving a better use of resources in the whole supply chain. We also select and work with the best Arabica coffee producers, transferring them knowledge, reward them for higher quality production, guaranteeing them a profit in any case in order to make the production sustainable; we promote the best agronomic techniques with the lowest environmental impact. We got the Responsible Supply Chain Process certification by the Det Norske Veritas (DNV) that, in the concept of sustainability, focuses on the high quality. We are involved in the CO2eq emission and energy consumption reduction and in the use of renewable resources. In 2013 we entered the list of the 100 most ethical companies of the world by the Ethisphere Institute.

SUSTAINABILITY REPORT 2014

191

partners’ commitments for the expo milano 2015 sustainability

Company Name

S.Pellegrino, a Sanpellegrino Group brand

Naming & status

Official Water Partner

S.Pellegrino is an official Expo 2015 and Padiglione Italia Partner Purpose and services offered/ Partnership’s Object

The Piazzetta Acqua in the Padiglione Italia + communication projects (special edition of 145 million pieces), brand events and CSV on Exhibition Site.

Contribution (Cash + Value in Kind)

5.000.000 €

Contribution to Expo Milano 2015 sustainability

Sanpellegrino Group is one of the top Italian beverage companies. “To guarantee water a future of quality” is the mission that Sanpellegrino Group pursues with commitment and consistency; it aims at ensuring the heritage of its water sources available and of good quality for present and future generations. With its brands, including S.Pellegrino – a paradigm of the ultrarefined Italian taste, a protagonist of international fine dining and today distributed to more than 140 countries worldwide – it has started, since long ago, a growth path based on Environmental and Social responsibility principles. This translates into concrete actions: sustainable logistics, energy saving, water culture, consumer focus and value of its employees and of the areas and communities where it operates. The company has long been committed to the introduction of processes that optimize water consumption and energy saving. Between 2008 and 2013, it successfully reduced: - total water volumes used in production processes by 24.1% - electricity consumption by 17.7% Since January 2011, 100% of the electricity consumed in all its plants comes from RECS (Renewable Energy Certificate System) renewable sources. Its commitment to environmental sustainability also translates into the adoption of increasingly advanced and sustainable packaging solutions and a reduced quantity of PET in the environment: between 2008 and 2013, its PET use fell by 5.144 tons, equal to a reduction of 8.93%.

192

Expo 2015 SpA

Expo 2015 Company Via Rovello, 2 20121 Milano Via Carlo Pisacane, 1 20016 Pero sustainability@expo2015.org www.expo2015.org Printed in Dicember 2014 on 100% recycled and FSCÂŽ certified paper, Arjowiggins Igloo Offset

Printing Primaprint S.r.l. Company that pursues the value of quality and environmental sustainability UNI EN ISO 14001: 2004 - FSCÂŽ and PEFCTM - EMAS registered