Building Products Digest - January 2015

Weathering the storm can be a beautiful thing.

lf a tempest is knocking on the dool answer with confidence. Allura's Premier Fiber Cement Siding is durable enough to withstand hurricane-{orce wlnds and resist freezelthaw cycles The advanced technology by Plycem coupled with an industryleading warranty will make you feel like singing in the rain. allurausa.com in fiber cernent.

ror ouer 50 years, Empire Lumber Company

\as been o Cedar specialist seruing o nationuide lumber market. In thot time we haue grown to meet the expanding demands our customers expect, deserue and receiue.

We are proud of our heritage and look foraard to our next 50 years.

We offer a wide aariety af other products & species including:

Board Lumber

Inland Red Cedar' Idaho White Pine

Ponderosa Pine' ESLP' Shop Grades

Dimension Lumber

Inland Red Cedar'White Fir' Fir/Larch

Deching Lumber

Inland Red Cedar

BPII

BPD

Buililing

Pr0ilucls lligest

Buililin0 Proilucts lligest

www. bu ld in g-prod u cts. com

A publication of Cutler Publishing 4500 Campus Dr., Ste, 480, Newport Beach, CA 92660

Publisher Alan Oakes ajoakes@aol.com

PresidenUCo-Publisher Patrick Adams padams@building-products.com

Publisher Emeritus David Cutler

Vice President Shelly Smith-Adams Director of Editorial & Production David Koenig david@building-products.com

Associate Editor Steohanie Ornelas sornelas@building-products.com

Contributing Editors

Carla Waldemar, James Olsen

Advertising Sales Manager Chuck Casey ccasey@building-products.com

Circulation Manager Heather Kelly hkelly@building-products.com

How to Advertise

PRINT - Chuck Gasey

Phone (949) 852-1990 Fax 949-852-0231 ccasey@building-products.com

ONLINE - Pahick Adams www.building-products.com

Phone (949) 852-1990 Fax 949-852-0231 padams@building-products.com

CLASSIFIED - David Koenig

Phone (949) 852-1 990 Fax 949-852-0231 david@building-products.com

How to Subscribe

SUBSCRIPTI0NS Heather Kelly Phone (949) 852-1990 Fax 949-852-0231 hkelly@building-products.com

or send a check to 4500 Campus Dr., Ste. 480, Newport Beach, CA 92660 U.S.A.: One year (12 issues), $24 Two years, $39 Three years, $54 FOREIGN (Per year, paid in advance in US funds): Surface-Canada or Mexico, $49 Other countries, $65 Air rates also available.

SINGLE COPIES $4 + shipping

BACK ISSUES $5 + shipping

BUILDING PRODUCTS DIGEST is oublished monthly at 151 Kalmus Dr., Ste. D-200, Costa Mesa, Ca. 92626, (949) 852-1990, Fax 949-852-0231, www.buildingproducts.com, by Cutler Publishing, Inc. (a California Corporation). lt is an independenlly owned publication for building products retailers and wholesale distributors in 37 states East of the Rockies. Copyright@2015 by Cutler Publishing, lnc. Cover and entire contents are fully protected and must not be reproduced in any manner without written permission. All Rights Reserved. BPD reserves the right to accept or reject any editorial or advertising matter, and assumes no liability for materials furnished to it.

By Alan Oakes

With a heavy heart, time to say goodbye

[rrnsr. n Hnppv New Yeen. I hope you enjoyed a great holiday .l-' and time off with your family. As I indicated in my last column, we have changes afoot here at our publications.

Fourteen years ago, I became the owner and publisher of BPD and The Merchant Magazine.I inherited two magazines with a tremendous history supporting this industry back to 1922. David Cutler handed over the reins to me in 2001, and I will be handing them over to our new owner and publisher, Patrick Adams, in the next month as I head for retirement.

At that time in 2001 , I simply had no clue as to the adventure I was about to embark on leading to the best fourteen years of my long career and it was so unsuspected. As I hit 66 just a few weeks back, as one of my recent columns suggested, you need to find the right time to walk away. I have sadly come to the conclusion that time is now. I have been a presidentic.e.o. since I was 24, managing companies in the U.S., Canada, U.K., France, Spain, Netherlands, Germany, Sweden, UAE, moving continents several times. It is time to take a breather.

I would like to take a brief opportunity to thank two people who early in my career had great faith in me. Reinhold Wuerth (Wuerth KG) and Rodnay Zaks (Sybex) who both hired me at an early age and were responsible for bringing me to the U.S. to manage their companies. In both companies, I learned that I had to work and run hard and anybody who has seen me in this industry knows that to this day I lead my life the same way. I believe in doing nothing without a l00%a passion, energy and commitment and running a company with the highest level of ethics and integrity. I have believed in people and have resisted strongly the hire and fire mentality in the corporate world today.

In 2001, I bought a P&L and a piece ofpaper. I had not counted on finding a home that was a perfect fit for me and my skills. More importantly,I joined an industry with simply the best people I have ever come across in a variety of industries. The friends I have made will I hope be enduring during my retirement. I cannot thank enough the many, many people I have met who have given me hope, commitment and outright friendship. It is only when you have worked in other industries do you realize the value of this one.

So this will be my last column. In 2001, the thought of writing a monthly column was daunting. I had never written before, so I simply shared my thoughts and ideas, which, from your amazing feedback, appears to have hit a chord. I never saw myself as right, I just wanted readers to be intrigued with what I wrote enough to look at themselves or their companies to see if they could do ber ter. Many of my columns have been as an industry cheerleader through a time when, as owners, managers and employees, we were tested to our limits. Of course, today is the perfect time for me to go out, now that the industry has begun to grow again.

I would like to thank a number of people. First, I would like to thank all the wonderful ladies in this industry (there are not enough by the way) who were gracious to have their photos taken with me which has given me such joy and many of my readers too, who have thought I might be enjoying my job too much.

I would like to thank many of the young people of this indus-

Readers Respond

Have a thought or story to share about Alan or our publications as he heads into retkement? Please send a brief email to letters@building-products.com by Jan. 15 to be included in our February issue!

try. They have proved to me that they still do want to read a magazine, despite what you may all hear. Their questions and feedback have been extremely encouraging for the future of this industry. However, this industry is not attracting enough of them, which needs to be overcome.

I would like to thank the many who have given feedback through the years and who have supported our publications through thick and thin. Our advertisers are the most loyal I could ever imagine. And the thousands of comments on how our readers enjoy what we do is what keeps us going.

I would like to thank in particular three of my colleagues who were here in 2001, David Koenig, Chuck Casey, and Heather Kelly. All have supported me through these years, and I will miss them deeply. All will continue with the new owner.

Lastly, I would like to thank my long-suffering wife of 45 years, Pierrette, who has supported my career at every turn and been my partner in this business. As a wife and mother, she is second to none. She has had about 15 career moves to deal with domestically and internationally and should take much of the credit for raising our two wonderful and successful children.

And now to the future. When I made the decision to retire and sell our company, it was critical to me that I found a company that would continue to expand and grow our magazines. Our history back to 1922 was paramount to me in finding a buyer who would believe in the way we do things at this company-very unlike ffaditional publishing houses-and who would lead us on to bigger and better things for a long time to come.

After a few months of talking to a number of companies and mostly remembering the reasons I left corporate life, I came to the conclusion that I needed to find someone like me 15 years ago, who wanted their own show and was disillusioned with corporate life. I am so excited that in Patrick Adams I believe we have found that person. He will tell you more about himself next month, but he joins us with 25 years of executive magazine and publishing experience and will bring new ideas to meet the future. Patrick is just getting to grips with our industry and has already found out at a number of events that he is part of an incredible community of professionals, who do business the old-fashioned way, "on a handshake," who are loyal to the core, love what they do, and have a deep commitment to this industry.

My exit will continue for a few months and still more shows to do, but as I again wrote a few months back in a column-Hey, I am not dead yet-l have plenty to do. My passion is travel, but I will consult for comoanies and individuals and I hope to find ways to continue to support this industry. My email address will stay the same, so please keep in contact.

Dear readers and friends, thank you for what you have given me. I enter retirement happy that I have had the best 14 years of my life, but leave with a very heavy heart. Thank you. Wishing you great sales and success and hoping you will have as much joy in your life as I have had.

Alan Oakes Publisher ajoakes@aol.com

KOMA Celuka PVC boards have everything you and your customers need to turn a profit,

> Harrtest Surfaie - Won't dent, mar or scratch, so retu,nrs are minimized

> ProtectiveWlap - Anives without damage at lumberyard, and jobsite

> Reduced Waste Fewer returns "neans greater revenue

i.

> Looks Like tltlood - More realistic grain looks like uood, not plastic

Cal I 1 -8ffi -33& ?239 or visit komacelukachallen ge.com to learn more about KOMA'Celuka tr/C, Then help your customers put PV'C on the house, not in the boneyard

Mac

4 ways tech can enhance your LBM business

f BM BUSTNESs and managers are I-lconstantly laced with evolving technology that promises to help their companies operate more effectively. It can leave one feeling inundated, overwhelmed or ready to give up on technology altogether. For anyone who wonders if additional technology is really necessary to run a lumberyard or home center, the answer is yes.

Here are ways tech can improve the efficiency of your business:

1,. Dut" storage and security. Cloud storage solutions like Dropbox and Google Drive offer affordable data storage options for keeping and sharing documents online.

Why this matters for a business: Cloud storage frees up space on internal hard drives and networks.

. Companies like Dropbox and Google have extensive IT resources in place to ensure data security, lessening the load on internal IT staff or vendors and decreasing vulnerabilities.

. Cloud storage facilitates collaboration- among co-workers, partners, vendors and contractors. No more sending different versions through email; live edit and share. File too big for email? Upload it to Dropbox.

2.F;mail and Internet marketing. Businesses need to spend time & resources on e-blasts and social media to cultivate a community and increase engagement.

Why this matters for your business:

According to Convince & Convert, in the past year,44Vo of people surveyed made at least one purchase based on a promotional email. It takes time to craft the right headline, determine the right content that will be useful to your audience, and coordi-

nate e-newsletters or e-blasts, but those who opt-in are typically qualified leads looking to learn more, so the payoff potential is large. Tools like MailChimp, AWeber, and Constant Contact can help you get started quickly and easily.

. Social channels like Facebook and Twitter offer the opportunity to engage with customers and fellow industry members, strategically driving traffic to specific landing pages, news, and other interesting information. Simply remember the 80/20 rule: 80Vo of content should be about your customers, partners and industry; 207o should be focused on how your business can help them.

Online reviews can make or break

the intangible, pinnacle of marketing: customer-generated word-of-mouth. Engaging with reviewers on sites like Angie's List, Google Places, HomeAdvisor or Yelp is an excellent way to build customer loyalty.

3. Customer service and satisfaction. We live in a society that craves instant gratification. Web and mobile solutions enable your business to provide that for its customers.

Why this matters for your business:

A business' website serves as a 2417 sales professional. Differentiate your customers' experience by providing a unique, easy-to-navigate web presence. Consider the most frequently asked questions about your services, products, team, location, experience, etc., and get them answered on your website.

. Perhaps your customers don't want to wait to schedule an in-person meeting. Tools such as Skype, Google Hangouts, and GoToMeeting offer reliable solutions for holding client meetings virtually, allowing you the opportunity to satisfy customers faster.

. Cloud-based project management tools like Asana, Basecamp and Zoho foster collaboration among your team so that the customer is delivered the best service possible.

4. Setl with technology. Your sales team is a finite resource. Your website and e-marketing will back you up to a certain point, but empowering your sales team with technology will further extend their ability to meet with clients and make the sale.

Why this matters for your business:

. Create estimates and quotes on the go with mobile estimating software. Apps like JobFlex allow your sales team the flexibility to deliver quotes in the field, equipped with all the resources they need to generate a professional, branded estimate, with or without internet.

Don't wait for the drive back to the office to deliver. Set up bluetoothenabled devices to print wirelessly from the field to back up digital delivery with printed copies.

Where is your business lacking in resources? Which processes just aren't flowing efficiently? Consider the problem, and there's a technology solution. From online business training to cloud-based system apps, technology is at the crux of everything.

- Mac McCabe is v.p. of sales at JobFlex. Reach him at (855) 354-3539 or via www job-flex.com.

APPS like JobFlex arm your sales force with all the tools thev need in the field.

By Rick Kapres, Versatex Building Products

lf your price is too high, your story is too short 3 steps

to boost profitability by selling value-added

building products

Yes, price is a driver. After all, you're in the lumber business. But it's okay to slow down and present the price of a value-added product after you convince the end user of the product's actual worth. Remember the old saying, "If your price is too high, your story is too short?" To move top-end products, you've got to tell a story that explains their value.

But, before your sales team can tell that story, you need to convince them that making the effort is in their best interest. Too often, sales reps spend their days simply handing over what builders ask for without stopping to wonder, "Is this the right product for the builder to use? Is this the right product for us to sell?"

The good news is that you can change that reactive mindset. Here's a simple, three-step process that I've seen work for dozens of retailers:

(1) Commit to one product.

(2) Create an incentive-rich selling environment.

(3) Craft your story and tell it.

Show Them You're Serious

Begin by committing to a specific product. Stock it starting now, because if it's not in the yard, your sales team won't see it as important, and it won't move. Obviously, inventory dollars aren't to be taken lightly. Dead inventory can kill you, and turns are paramount. But, while gross margin retum on investment (GMROI) is critical, it has an "earn" side as well as a "turn" side. Disregarding earnsmargin dollars-will doom you just as quickly as ignoring turns.

'

o w :iI ;: :",ff :f : ff iffi::*i:ill 3'trt:

"1: equation. You already know the answer can never be low enough. So, if you're tired of constantly sharpening your pencil, maybe it's time to point your sales team toward value-added specialty products.

It's like the guy who bought watermelons for two dollars each and sold them for a buck. He knew he was going broke, but his solution-"Get a bigger truck"-didn't pay off.

Because margin matters, you'll want to invest in inventory that can produce margin dollars. Do your homework: Understand which value-added features each manufacturer brings to the table, in every category you sell-siding, trim, decking, railings, windows or roofing.

SELLING value-added building products, such as Versawrap one-piece PVC cladding system for pressure treated columns, works best through a three-step process.

You already know that every category has premium players who ask for more money but deliver more value. Narrow the field to manufacturers who offer:

' Superior warranties

Innovative, time-saving products that solve real problems

. Higher quality

. Sales and marketing people who will help you tell the value story.

Sweeten the Pot

Once you've identified a manufacturer and a value-added product, and have it in stock, your next move is to create incentives for selling it. Pay always gets people's attention, so try adjusting commissions to make selling the product more attractive. Even when compensation is based on gross margin dollars, extra pay for conversions to a new product can counteract a risk-averse "bird in the hand" mentality.

For instance, a rep who's used to selling spruce trimboards to a certain builder might not want to risk tinkering with the relationship, even though the commission would be higher on trim made of PVC. In this case, your job is to make the conversions worthwhile for both the rep and the builder. Fortunately, most top-of-category manufacturers are ready to collaborate with you on rewards for reps or incentives for builders.

Spin the Tale

Okay, you've selected and stocked the right product, and set up incentives for your people and their customers. Your third and final step is to craft your story and tell it. You want your customers to believe and remember a success story: how your product helped people like them gain profitability by solving a specific problem for them and their customers.

Here again, the manufacturer is your ally. Lean on their sales and marketing expertise, but don't stop there. Ask your own sales and marketing people to develop local angles. Building products are regional, so concentrate on issues that builders face in your part of the country. Support your story with testimonials and photos of local projects, posted on your website, in social media and on in-store displays.

Get customers to listen by staging events they'll want to attend. Because builders love to buy from other builders, some manufacturers sponsor Building-Products.com

live, news-you-can-use programs, presented by experienced contractors. These sessions can support your story by:

Helping you introduce a highermargin, value-added product to builders

Showing builders how to persuade homeowners that the product is desirable and that price is secondary.

Builders typically exit these gettogethers motivated to use higher-budget products, because they've gained confidence in their ability to suggest them to homeowners.

To help your team understand the product story and repeat it consistently, have them attend any training the manufacturer offers. Make sure each team member gets copies of presentations and absorbs key selling points. And ask your top outside salespeople to travel with manufacturer reps to make joint calls on builders.

After hearing the story a few times, your people will be able to recite the key features with confidence and make the conversions you need. The selling process will evolve away from price and converge on performance and value. And your bottom line will reflect the change. You'll also have a growing collection of builders who are thankful that you helped them see the Iight and are, ultimately, more loyal because you did.

- Rick Kapres is vice president-sales for Versatex Building Products, LLC, Pittsburgh, Pa. He can be reached via versatex.com.

Exterior trim packages looking up

fltntttt,ttNc out a house "from the top down" with lowI maintenance urethane products-from gable vents and louvers down to millwork and balustrades-is a growing trend for busy homeowners looking for easy-care home exteriors.

"Today's homeowners are selecting products for the outside of the home that are long-lasting and require minimal upkeep," says Fypon's Anita Piety. "Urethane and PVC products perfectly match the needs of consumers who are looking for stylish home enhancements that resist moisture, insects, cracking, peeling, rotting and warping.

Functional venting louvers feature corrosion-resistant screens to help keep insects out of the home and angled slates to protect interiors from rain while still encouraging ventilation.

"The windows on the front of a home gain tremendous curb appeal when accented by mouldings, a crosshead, trim and a window panel," she says. "Similar pieces-plus pilasters and pediments-can transform a ho-hum entryway into a stunning grand entrance for a home."

To add the ultimate finishing touch to eaves and window areas on the exterior, Piety recommends incorporating brackets, dentil blocks, and corbels. These pieces can be positioned under showcase window areas and on porches, and are also typically found under the roofline of a home. A trellis system installed above the garage door or a secondary entryway of the home carries through the decorative elements on the exterior.

"One of the best uses of low-maintenance products I've seen comes when people are adding balustrade systems, column wraps, and columns to a home exterior," says Piety. "These are products that in the past were made only of wood, requiring endless hours of scraping and refinishing on a regular basis. Now, with an abundance of PVC and urethane options in these product categories, homeowners can almost forget about maintenance woes. An occasional washing is all that's needed to keep these products looking fresh and new year after year."

Top Down Golors for the Home

Since they often come with a pre-primed surface ready to stain or paint, the lightweight products are an ideal way to add "top down" color to the home exterior.

"These products come with several finish options, including smooth, timber and stone cast, all primed and ready to paint or stain. The options encourage people to personalize their home exteriors with products that complement their home's design while reaping all the benefits of durable, low maintenance materials."

Top Down Accessories for the Home

At the roofline of the home, Piety recommends gable vents and louvers that come in shapes (such as octagons, cathedral, triangle and oval) and sizes to fit most openings.

"Painted crossheads or pediments that sit above windows or doors can help draw the entire color palette together for a home while providing instant curb appeal," says color expert Kate Smith. "While white trim is always striking on a home and can be a great contrast to darker colors, you can paint mouldings, brackets, trellis systems or louvers in a wide array of colors to truly highlight your home exterior. For example, a home with an overall green palette could use cream- or driftwood-colored accent pieces. Or, a Victorian-style home could use mouldings in shades of fuchsia or purples to set off its trim.

PVC BRACKETS provide a great accent to siding and other decorative trim features.

New Energy Star rules r ;t door/window sellers rmpa(

LTew cHANcES wrrH Energy Star I \ mean new concerns for dealers and distributors of residential windows, doors and skylights, particularly those that offer installation services or referrals.

Energy Star version 6.0 went into effect Jan. I ,2015, except in the extreme-weather zone of the Northeast, which was given an additional year to comply.

According to John Jervis, managing director of AWDI, LLC (American Window & Door Institute), there are three main changes. First, there's an increase in performance criteria for windows, doors and skylights.

Second, instead of being marked "Energy Star Qualified," products will now be labeled "Energy Star Certified."

The primary reason, says Jervis, "is

to promote the proper use of the Energy Star brand. A lot of manufacturers who aren't Energy Star partners advertise that their products 'meet all the requirements of Energy Star Qualified,' to imply they are partners."

The word "certified" provides far less interpretation than "qualified." Jervis says, "Probably a third of all fabricators in the U.S. making vinyl windows for retrofit are Energy Star participants. A third say their products meet Energy Star, which implies they have a label-that they often display in their ads and literature-but they do not. A third don't bother at all. The change should force the middle group to be more honest."

Third-and most pertinent for dealers and distributors-detailed installation instructions, covering eight spe-

cific areas, must be provided for all Energy Star windows, doors and skylights, either packaged with the window or readily available for online viewing.

The instructions are so detailed that supplying them at the point of purchase is impractical. Jervis says the standard industry install document is 90 pages long. "I don't know how you staple that to every window," he says.

Confusion may still arise over which website to head to-the retailer's. the distributor's. or the manufacturer's?-particularly if the retailer markets products as its own brand.

"To be safe, if the retailer sells windows as part of an 'at home service' and collects the consumer's money, they may want to put the requisite instructions on their website," Jervis offers.

He suggests the company responsible is the one that offers the warranty. But, to make it easier for Energy Star partners to comply, AWDI has launched an online library of compliant instructions (wixsys.com) to which manufacturers and retailers can link and have assurance from the EPA that they are compliant. Energy Star 6.0 partners can license the AWDI library and gain a QR code that they can place on their products. putting consumers a scan away from the site.

Retailers, fearing they could conceivably be held liable for incorrectly installed products, can also benefit from the online portal. They can have a QR code affixed to their retail shelf.

"The window won't work right if it's not installed right," Jervis says. "The goal of the Energy Star mandate is to now have qualified products installed well."

NEW ENERGY STAR rules require companies selling windows and doors to make sure their customers have access to exactino installation instructions.

Glaymarl€ Genturiod" Tru is the Next Ge

FSC (Forest Stewardship Council) Certified, manufactured in New Zealand to eco-standards from the log to the

TruCore@ protected resistant to rot. used as Claymark's

I are backed by limited warranty.

penetrates to the core of the board. iesult. cut surfaces. ends and drilled holes not require retreatment at the jobsite. This is ensured by a quality protection program lhat includes Independent Auditor verification.

The TruCore@protection system is user friendly and does not include volatile organic solvents, heavy metals, arsenic, chromium or similar metals and has no offensive odor and thus can be used for interior applications. Sleep

The TruCore@ protection system components have been used for over 50 years with an excellent performance history.

The TruCore@ protection system components are recognized by the Window and Door Manufacturers Association (WDMA) and the American Wood Preservers Association (AWPA). Active ingredients are registered with the U.S. Environmental Protection Agency (EPA).

A new generation acrylic primer system: The prime coat has been formulated with excellent adhesion, minimum tannin bleed, and maximum filling properties. The undercoat has been formulated via use of modified acrylic technology delivering maximum toughness while not compromising the exterior durability of the product.

Distributed By Manufactured By

By Christine Marvin, Marvin Windows

and door trends f, Top window

C-l lcNrprcaNT TRENDS are emerging in \)the window and door industriesand the savvy dealers who take notice now can get a leg up on the competition. At Marvin, we're constantly monitoring our customers' evolving tastes and have identified the following key trends that we expect will affect the building industry in 2015.

Bringing the outside in

More people are seeking ways to integrate their open interiors with spacious exteriors and with this trend comes growing demand for larger windows and doors. When it comes to windows, many are opting for large casement windows or direct-glaze options, offering unobstructed views. Others are seeking large sliding windows that feature unobstructed openings and wide open spaces.

Beyond expansive views, homeowners also desire a seamless transition between the homes' inside and outside, making a dramatic connection with the outdoors.

Contemporary design elements

Homeowners' gravitation toward larger windows and doors with clean sight lines is one of many indications of growing interest in contemporary designs. You can expect a demand in such contemporary design elements as pearlescent exterior finishes, including copper and silver colors, satin nickel hardware, dark interior stains, and beautiful ebony exteriors.

Another way to deliver a contemporary look is to install windows with "square sticking," which include a clean, squared-off transition where the window's glass meets wood, creating the minimal detailing emblematic of contemporary design.

New window treatments

Meanwhile, more homeowners are leaning toward window treatments that match and integrate with their windows, rather than covering them up. They want simple, and sleek solutions that ensure the window

remains the focal point. But they also seek options -different light-filtering materials and color options, for example-and convenience.

We caught on to this trend and designed Marvin's integrated interior shades, integrated seamlessly into the design of our windows and doors, so they don't protrude into living spaces or interfere with hardware, and they can be matched to our interior finishes. Homeowners can program the automated exterior shading system to provide the optimal amount of light, 24 hours a day.

Accessories that make a statement

Seemingly small details can elevate a home from charming to breathtaking. Homeowners continue to value a wide anay of options, including numerous color choices for window and door hardware and other accessories. More homeowners will make their statement by choosing copper and gold accessories.

Passive homes

With an increasing emphasis on energy efficiency, homeowners are gravitating toward "passive" building practices. whose requirements are designed to maintain temperatures with incredibly minimal heating and cooling systems. Using highly efficient windows can play a key role in attaining the rigorous passive standards.

Along with these strategic design elements, many trends will pave the way to future innovations. meeting the needs of people at all stages in their lives.

EXPANSIVE VIEWS are becoming more desireable within the home, thus making open-spaced windows and doors more of a demand. (Photo courtesy Marvin Windows and Doors)

- Christine Marvin is marketing director for Marvin Window,s & Doors. Reach her v ia www.marvin.c om/ contact- us.

MOODY GARDENS HOTEL RESERVATION DEADLINE is MARCH 15, 2015.

Hotel room rate is S149+tax / night. Free wifi, Free self-parking.

Valet parking is S18 / night. CALL 888-388-8484 to make RESERVATIONS

before March 15. Specify tf,ry for the Sr+g rate.

EXPECT GREAT THINGS

129th ANNUAL CONVENTION - APRIL 8.9, 2015

dT ileMOODY GARDENS RESORT HOTEL IN GALVESTON, TEXAS

ExPEGT DyNAMrc, KN'*LEDGEABLE spEAKERs ro rNsprRE you.

ExPECT rwo DAys oF NET*'RKTNG rN A vARrEry oF FoRMArs

WITH THE FINEST SUPPLIERS d/4d BUILDING MATERIAL DEALERS.

Erzr H. .PECT A pERFEcr Mrx oF BUsrNEss wrrH pLEAsuRE

ON THE GOIF COURSE ... AT THE BUSINESS SESSIONS .,. dT'dAT EVENING

PARTIES AT THE BUSINESS SESSIONS ... ANd X EVENING PARTIES d'dON THE

AFTERNOON SHOW FLOOR with the BEST SUPPIIERS lN TEXAS & IOUISIANA dnd

TExAs wooD cRAFTspEopLE, a&d #5,000 i" pRtzES for DEALERS ...

\NE'LL EXPECT TO SEE YOU THERE!

Milwaukeets finest

LTFFERT Luveen & Hardware, of Milwaukee. Wi.. dates backway back-to 1904, or even earlier, if you count the coal and ice company from which it sprang. "Sawdust and lumber go together," explains current c.e.o. Eli Bliffert, 66so my great-grandfather was smart enough to expand."

Actually, those early 1900s were less than stellar for the outfit. But then the founder's daughter married J.P. Bliffert, the fellow who added lumber to the mix and grew the company from one location in 1929 to six by 1955. When J.P. died, the six yards split into stand-alones, each operated by a different family member.

Fast forward to 2004, for if that year hadn't spawned a brawny new

vision, you could turn the page right now; there wouldn't be a story. The year 2OO4 was when young (then 35) Eli Bliffert-clearly a chip off his great-grandfather's entrepreneurial block-had the smarts, and guts, to merge the six discrete, outlying sites back into one far-sounder corporation. "It made more sense to operate them together than apart," he explains. "The others [family members] were getting up in years, so it took someone younger, who wanted to pull the company back together."

He was. And he did. And since then, added a seventh site. Before that unification venture, he'd run two of those six yards with 20 employees. After. seven stores with staff number-

ing 150. "ln 2001, I built an office and hardware store on the original site and in 2009 bought the yard in Waukesha. In 201l, I merged the last of the family yards, and in 2013,1 bought another existing yard an hour south of town in Racine County. I just did stuff that made sense. I expanded hard during the downturn, and that added size let me leverage better buying terms with vendors." It also opened avenues to add new products, like salt and ice melt.

Huh? Hold that snicker. "Salt had not been sold in lumberyards," he notes, "but it became a really strong category; we undersell the boxes by a good chunk of change," yet still maintain cozy margins here in the snow belt muscling onto Lake Michigan.

There's strength in numbers, sure, but also strength in diversity. No cookie cutters in the mix: "All my stores have different strengths and different demographics, so we handle a huge breadth of products, and we can move those products around [from store to storel to suit our customers." Those customers are'|OVo pro, with a healthy sprinkling of do-ityourselfers and commercial accounts as well. In fact, says Eli, "we do a lot of commercial-stuff the boxes don't want to play with, like concrete-forming products and fire-treated, flameresistant products. They're strong categories, and we do some of the largest business in the state."

Bliffert also serves those contractors building a house or two a year plus the larger builders developing tracts. "And our remodeling business is huge," he discloses. "One niche is our moulding profiles in hardwoods.

BUSY WAUKESHA location was acquired in 2009, during the height of Bliffert's aggressive downturn-timed expansion.

In these older German cities around here, houses were built over a hundred years ago, and we can still match that trim."

To glean new business, Bliffert takes out a few ads, attends trade shows, joins the local builders associations, and makes cold calls ("for sure!"), but mainly relies on the strength and expertise of his longtime inside and outside sales force. "We've been here so long-long-term family ownership and long-term employees with very little turnover. We tell them, 'We want your business not just today, but for the long haul.' As it is, today we're dealing with many of the kids of our former customers, who've stuck with us when their dads retired." To further aid these

pros, Bliffert schedules breakfast seminars "so the smaller guy can earn the CEU credits they need to keep their licenses current" and to introduce new products.

Sure, the boxes are nipping at his heels, as they are everywhere, "but we try to do things differently than they can; they all look the same. It's to our advantage not to be a national chain, so folks can actually talk to the decisionmaker; they can always talk to me, and we'll be able to do something creative to secure their business. There's no other layer of management you have to go through."

Look at the website's map of locations, pinpointed evenly across the wider metro, and you think, "Smart!" But Eli only laughs. "Not! It's just the way my great-grandfather built them." But Eli, in turns, builds on that given: "Each has its own customer base, and that's really our strength."

That, and the courage (or whatever you choose to call

it) to expand during the devastating downturn. "It was a miserable time," he concedes." We had to shrink employees, shrink vehicles, watch every single penny. But I hung in because there are no shareholders to answer to, just me. The long-term goal was to keep on selling and not give up, and I never lost sight of things-so you've got to have the courage to expand in a downturn. I bought one ongoing business and then another, in Racine County, that had been closed five years. (And the community really embraced us.)

"The good times of 2004-'05 may never come back, and we're still very vigilant with accounts receivable and margins," Eli declares. "But we got smarter during the downturn: You make do with less, tighten your belt, and also, know how to expand. Today, business has more than doubled what it was five years ago."

And market share has skyrocketed. "It's doing very well. But today," he concedes, "it's a smaller market than it was ten years ago. We grew, but as we grew, we also lost competition, which left us as the largest lumberyard (if not the only one) in Milwaukee. As others went out of business, we picked up their best people, their best customers, and their equipment."

Not bad for a fellow who might be titled The Accidental Entrepreneur. "I never grew up intending to join the family business. I got into it by accident. I was going to grad school in Milwaukee and needed a summer job. Uncle Fred hired me in 1993-and I never left."

Why? "Owning your own business is very hard, but it's also very rewarding. And building on the family history and tradition is something to be proud of. Milwaukee," he says, "is bouncing back. By its nature, it never had the high peaks and the low lows of other cities; we're behind the rest of the countrv. never had a jet set, but I'm okay with that. We're a family company, and that comes first."

What comes second? Remember the other local item those Germans love as much as their homes' historic mouldings? Eli does. He laughs, "We give away a lot of beer."

Carla Waldemar cwaldemar@comcast.net

FOURTH-GENERATION c.e.o. Eli Bliffert notes that finelv focused expansions have been a hallmark of the business since its inception over a century ago.

Sales preiudices

pnrtuotce IS FEAR of the unknown. I different or difficult. We do not like change. We like and are comfortable with what we know and understand.

"Better the devil you know, than the devil you don't know" and "Keep your friends close and your enemies closer" are idioms that express our attitude toward change. We would rather hang out with the devil or our enemies than risk a better life !

Gheck Your Prejudice

Your parents did not like salespeople. Prejudice is taught at the kitchen table. Your parents may have thought salespeople were pushy, slimy, greedy, lying, fast-talking confidence men. If you were brought up with this mentality, it will make it difficult for you to give your all at the moment(s) of truth in the sales process.

You think hard work wins the day. My parents taught me that hard work would overcome all. Hard work in sales is only the buy-in money. We have to work hard, and be charming and strategic in sales. We have to "work hard" on the "right things." If organization is your weakness, work on it. If being charming is your weakness, work on it.

You think fairness matters. The marketplace does not care about us... unless we care about it. And we will be doing all of the caring-read, bringing the energy-to the market and our relationships before we see a payback. If you're looking for 50/50 relationships, get out of sales! It will be 1007o our energy and caring when we start and will continue to be more of us giving than getting for our entire career.

You may have grown up in a family that is prejudiced against hard work and success (usually in that order). You may see work as the enemy. You may see authority as the enemy-thus working against your boss and your customer, who both are bosses. You may have grown up with the "Do as little as possible for as much as possible" mentality. Lose this attitude or lose (in sales) for life.

You may be smart and think being smart should count for more in business/sales. You got good grades. You are playing for money now; it's a lot more competitive. The crafty/quick kids who weren't competing for grades are competing in the sales world. The smart people in the sales game hustle, too, so you being smart without hustle is

worthless.

You may be a great athlete who is frustrated by the nerd-balls around you who are doing better than you-"being me has always worked before, why do 1 have to change?" Glory days are over. Start acting like the team manager (actively nice), not the star-that's the customer.

You may be very attractive. Being attractive helps, a lot. You are frustrated not with the number of appointments, but with the lack of orders. Customers are not going to buy it from you, you have to sell it to them and ask for it-oh yeah-more than once.

You may be very congenial. People like you, always have. You are frustrated not with the number of meaningful conversations. but the lack of orders. Your secret prejudice is, "I could sell more if I wanted to be a pushy idiot like(fill in name of best salesperson on your team)." This kind of seller wants to be liked more than they want the business. It's push or die, Mr. Nice Guy. It's not even push, it's askfor the order.

You may be cool. Always have been. Never let them see you sweat. Some of this attitude is good in sales. Too much is way too much. Customers like to see us sweat. They want to see us hustle for the business. Desire and hustle are hard to say no to; nonchalance is the easiest.

You may be respectful. And expect to be treated in kind. I won't have him/her talk to me that wayl Feelings are not the luxury of the master seller. Deal with nasty buyers. They are doing our job for us. They are keeping the weak away. Kill them with kindness, be thorough and Johnny-on-the-spot ', with everything, and, if all else fails, bully a bully, but leave the Marquees-of-Queensberry attitude for playing Monopoly with your family.

When we embrace and overcome our prejudices, we sell more!

James Olsen Reality Sales Training (503\ 544-3572

Beebe's Lumber Co., Amarillo, Tx., has closed after 88 years, selling off buildings, land, equipment and remaining inventory in a live auction Dec. 6.

Campbell's Building Supply, Madison, Me., lost its lumber warehouse in a Nov. 20 fire, suspected to have originated with a flatbed truck inside.

Spahn & Rose closed its 86-year-old lumberyard in Tama. la.. Dec. 1.

Menards expects a spring opening for its replacement store in Kalamazoo, Mi., featuring a 158,400-sq. ft. main building, 27,648-sq. ft. garden center, 40,172-sq. ft. lumberyard, and 12,960-sq. ft. outside storage area.

Byron True Value Hardware, Byron, ll., is closing after 17 years.

Melvin's True Value Hardware, walled Lake, Mi., has closed after 50+ years, with the retirement of owners Bill and Daryl Ramsey.

Ace Hardware franchisee Tom Schmutz is opening a 5,000-sq. ft. store this month in Mcleansboro, ll.

Howard Bros. has ooened a True Value Hardware store in Oakwood, Ga.

Dell Rapids Ace Hardware, Dell Rapids, S.D., is building a 15,000-sq. ft. replacement store twice as big and five blocks away from its home of the last 16 years.

Owner John Niederauer said the larger, $1-million facility store will allow the company to stock a wider selection of merchandise and to increase the number of employees.

Niederauer, who bought the Dell Rapids store-then a True Value*in 1998, also operates Aces in Miller, Brandon, Tea and Redfield, S.D.

Habit for Humanity is relocating its ReStore discount outlet in Springfield, l[., to a former Furrow Building Materials site-four times the size of its current home.

McArthur Taking Over Weekes

Weekes Forest Products, St. Paul, Mn., has agreed to sell all of its stock to The MacArthur Co., St. Paul, which operates 35 branches nationwide specializing in insulation, roofing and HVAC.

As a subsidiary of MacArthur, Weekes and its Logan Lumber and North Star Forest Materials divisions will continue to operate under their current names.

Tom LeVere will serve as president of Weekes, succeeding Steve Weekes, who is retiring 36 years after he founded the wholesaler.

US LBM Buys into lowa, Connecticut

US LBM Holdings has acquired Lumber Specialties, Dyersville, Ia., days after purchasing American Masons & Building Supply Co., Hartford, Ct.

Lumber Specialties was purchased from majority shareholders Carl Schoenhard, Bob Lex, and Terry Bahl. Dennis Westhoff is now president of the new US LBM division, managing it with Lex, Bahl and their existing team.

Founded in 1983, Lumber Specialties is the largest independent truss and wall panel manufacturer in the Midwest, with facilities in Dyersville and Story City,Ia.

American Masons was acquired from owners Dave and Cindy Westerman and will become part of US LBM's East Haven Builders Supply division.

Founded in 1933, it will continue to be led by Dave Westerman, who purchased the business in 20 ll and expanded it into a full-service provider of wallboard, steel framing, insulation, acoustical and masonry supplies.

Penn Dealer Moves Newest Yard

Six-unit Tague Lumber relocated its Doylestown, Pa., store a few miles away, to a larger 35000-sq. ft. facility in Plumsteadville, Pa., Jan. 1.

Tague acquired the prior Doylestown operation in June in a merger with Doylestown Lumber & Millwork. According to Tague, the merger expanded the combined companies' product lines, creating "the need for a much larger facility-a facility better equipped to provide our customers with the state-of-the-art, drive-thru warehouses and fast, dependable delivery service."

STAN DARD SEMI-TRANSPARENT SYSTEM-

PPG introduces o new semitronsporent system thot combines the protection of o solid color finish with the oppeoronce of o semiJronsporent stoin.

PRODUCT FEATURES

o IOO% ocrylic lotex

Mochine opplicotion formulo for better overoll consistency versus field opplicotion

. Formuloted with high durobility pigments for moximum UV performonce

o Voried bosecoot colors offer o wide ronge of color options

o Excellent color retention

ASK PPG ABOUT DURACOLOR@ ST FOR FIBER CEMENT AND COMPOSITES

Norbord, Ainsworth Merging

Norbord Inc., Toronto, Ont., and Ainsworth Lumber, Vancouver, B.C., have agreed to merge. surpassing Louisiana-Pacific as the world's largest OSB producer.

The combined company will operate l5 OSB plants-13 of them in North America-generating $ I .6 billion in annual sales. It will retain the Norbord name, under current c.e.o. Peter Wijnbergen. Its board will have an equal number of independent directors from the current Norbord and Ainworth boards.

Ainsworth c.e.o. Jim Lake will stay on in an advisory position for six months, and the combined company will retain an office in Vancouver, to better serve increasing exports to Asia.

The deal stipulates Norbord will

ABC Supply has acquired fiveunit roofing diitr'ioutor The Standard Group, Trenton, N.J., and 40year-old siding distributor Siding World, which operates 14 branches in Michigan, two in Indiana, and one in 0hio.

Alside opened a 30,000-sq. ft. branch in Fayetteville, N.C., Dec. 1.

Weyerhaeuser Distribution, Jacksonville, Fl., has become the company's gth DC to carry Ply Gem trim and moulding products.

WOLF, York, Ca., begins distribut ing aluminum railings, columns and other special-order products from Digger Specialties, Bremen, In., on Jan. 5.

Forest Products Supplv nas expanded distribution oi'Bbral Composites' Boral TruExterior trim to its DCs in Oklahoma City, Ok., and St. Louis, Mo.

Its Newton and Kansas City, Ks., warehouses began stocking the line last summer.

Boral TruExterior poly-ash siding received Cradle to Cradle Certified TM1 distinction by the Cradle to Cradle Certified Products Program.

Anniversaries: Laffertv & Co..

Lemoyne, Pa., 100th Oonghia Lumber Co., Vandergrift, Pa., glttr.

acquire all outstanding common shares of Ainsworth at a l5Vo premium, equating to a value of $759 million. Fifteen months ago, L-P agreed to pay $869 million for Ainsworth, but backed out after eight months of dealing with anti-trust concerns.

Nebraska Chain Cuts lst Yard

Chicago Lumber Co., Omaha, Ne., closed its flagship Nebraska City, Ne., Century Lumber Center yard Dec. 31, due to big box competition.

Chicago Lumber began in Nebraska City in 1876, but in 1976 renamed the retail stores Century Lumber. Six other Nebraska locations and one in Wyoming remain open.

G-P Expanding LVL Plant

Georgia-Pacific will invest $6 million at its Thorsby, Al., engineered lumber complex to expand its LVL capacity.

Expected for completion by second quarter 2015, improvements include upgrading the press system's lay-up line and veneer sheet feeders, as well as increasing overall veneer dryer capacity and efficiency.

"As the housing market continues a slow, but steady improvement, we are investing in our building products division to ensure our ability to meet growing customer needs," said Paul Watterson, general manager for G-P's engineered lumber business.

BSF Expands in Texas

Builders FirstSource, Dallas, Tx., is opening a new distribution center in Conroe. Tx.. and relocated its San Antonio DC to nearby Schertz, Tx. Located on the I-45 corridor about 40 miles north of downtown Houston. the Conroe facility is an 11.5-acre former Stock Building Supply site that includes 60,000 sq. ft. of warehouse, showroom and office space. Slated to open early this year, its product offerings will include dimensional lumber and lumber sheet goods, interior and exterior doors, millwork and other distributed building products.

It will complement the former Slone Lumber, Santa Fe, Tx., facility BFS bought in June.

The San Antonio facility sits on 15 rail-served acres, with approximately 90,000 sq. ft. of warehouse and office space, and multiple outside storage sheds. Products initially distributed from this location will include dimensional lumber and lumber sheet goods, but will eventually include interior and

exterior doors, as well as millwork.

"The lease on our existing distribution facility, located on the northwest side of the market. was soon expiring," explained c.e.o. Floyd Sherman. "San Antonio is a very important market for us, and the Schertz facility is an excellent one, located in the heart of this expanding market. We feel very fortunate to have secured these prime facilities within two of the best housing markets in the United States."

App: Sranlev Floon Pur App

Produced by: Srmrv

Price: Free*

Platforms: iOS, Android

A new app digitally measures and creates floor plans for builders, remodelers, estimators and d-i-yers.

Using your smartphone or tablet's camera, view your room or space through the app's augmented reality function, working your way around your space, designating placement of room corners and doors. lts intuitive software estimates and automatically populates each room with dimensions and square footage calculations.

Afier you have created all of your individual spaces, you mn easily link them together to create a complete floor plan. You can then add objects such as furniture, appliances, windows, doors and more into plans.

'The app is free to download and floor plans can be saved, viewed and shared free of charge between fellow app users. However, to export plans into files and for public and commercial use, they will cost $2.99 each.

- Download fron iTunes App Store or Google Play

Bright Forecast for LBM Distributors

A number of market conditions and trends are providing tailwind for profitable growth for the $120 billion-ayear lumber and building material distribution industry, according to new Principia report.

Factors contributing to potential for profitable growth over the mediumand long-term include growing demand for housing, remodeling and commercial projects; increases in U.S. population size and age; existing housing stock profile; and favorable lending markets.

LBM distribution companies are adding complementary product lines to leverage cross-selling opportunities with existing customer relationships. Distributors and dealers are also looking to "out-of-category" products to reach customers in brand-new areas that are not traditional LBM markets. An increasingly larger segment of LBM distribution has manufacturing capabilities, including roof trusses, wall panels, and stair production, with installation service available.

In addition, value-added services such as direct takeoffs from building plans, quick-turn jobsite deliveries,

and advice on project design are offered to generate revenue and build customer loyalty. Merchandising, including product showrooms and vignettes, are also a growing trend among more progressive distributors and pro dealers to reach builders and the trades, as well as property owners, to grow their businesses.

"Distributors and dealers are carefully reviewing which products represent the best margin opportunities and how to support these products with current and prospective customers," said Principia's Ken Jacobson. "This program will pinpoint where and how channel dynamics are likely to impact strategies for both manufacturers and distribution, and where alignment opportunities exist."

MiTek Launches New Division

MiTek Industries, Chesterfield, Mo., has formed the MiTek Builder Products division, unifying its growing list ofproducts and services for the residential and commercial construction sectors.

The new division integrates a number of businesses, products and

brands, including USP Structural Connectors, 24 Tie-Down System, Hardy Frame Shear Wall System, design software for decks and USP connectors, and Sapphire Supply estimating and design module for LBM suppliers.

LMG presidenUc.e.o. John Somerville (left) welcomed speaker Jerry Howard, c.e.o. of the National Association of Home Builders, to the buying group's recent forest products & building materials expo in Philadelphia, Pa.

Covered Porrh Acrovao SYP is produced from sustainably sourced, US-grown sof twood using a revolutionary acetylation Drocess that's been tried and tested for over B0 vears

The resuit is improved durability, enhanced dimensional stability and harder material, with the performance characteristics of many tropical hardwoods, WPIs,

SNAVILY INT'L;

PENNSYLVANIA:

MARYLAND:

NORTH CAROLINA:

COLORADO:

TEXAS:

IDEAL FOR COVERED ORCH.

ENHANIED DI14ENSIONAT STABiLITY

READY FOR TOATINC

800 2s2 1738 8BB 762

800 827 9663 800 82r r 292 800 132 il 64 800 /55 0r 99

g./nnvelv !7 ror:sr rloDu<rs 'tW3 wstfo OttPoaon" www,snavelvf orest.com BETTER WOOD BETTER PORCH. la'a!.,i,ri 'a- ' t...::a:.:::,.,i r'..t:.-_.';,)'. (:'iria,r.rij l,l rtri,:,i :r.r.iliter: r!:.tdN(.,1 ij.]i]i:1j.]l|]1lll..:'\|i.1::1i.|:.l].i.]...j.1'.':],..'

BAREFOOT FRIENDTY

SOURCED FROM US FORESTS

FASTFR TO INSTALT

NATURALLY INSULATINC

I[4PROVED UV RESISTANCE

IMPROVED HARDNESS

NATURALLY BEAUTIFUL WOOD

NON,TOXIC & RECYCLABLE

By Martin Carter, Carter Forest Products, Committee Memtrer, North American and Wholesale Lumber Association

Purchasing softwood lumber

Ero* rHE NEXr three months. .a' NAWLA's volunteers will offer their perspectives on purchasing, starting with how they buy lumber in this issue. Future columns will focus on how buying behavior varies by region and how you can evaluate the success of your efforts.

There are many schools of thought about how to purchase lumber, from the highly academic to gut instinct. In my opinion, successfully buying lumber in an office wholesale context is about having a great plan

About NAWLA

NAWLA (North American Wholesale Lumber Association) is the association that delivers unparalleled access to relationships and resources that improve business strategy and perform\ance through sales growth, cost savings, and operational efficiencies for wholesalers and manufacturers of forest products and other building materials that conduct business in North America.

Learn more about how NAWLA can help your business at www.nawla.org.

and then making sure it is executed effectively.

As with most business functions, the first thing you want to do is set clear goals and objectives. You need to look at every individual sawmill and build a marketing plan for each one. In doing so, you must determine which mills are a good fit for your

business, given their geographic location, their product mix, and each mills' individual marketing strategy. You need to ask yourself and the mill whether your business model jives with the channels the mill wants its lumber to flow through.

In determining these things you must bear in mind that a friend to

everyone is a friend to no one. If you can't buy a certain pre-determined volume of lumber from any given mill, you shouldn't be talking to them. It's far better to focus energy on the mills that fit your business model.

Once you have decided which mills to focus on, you need to determine who on your staff is best suited to buy from each particular mill based on experience, personality fit, and the strategic importance of the mill for your business. It is critical for the buyers to receive constant coaching and training, be it in house or from outside trainers, to improve their skills as purchasers in order for the business to effectively grow.

Now it is important to determine the appropriate volume targets for each mill you have decided to allow into your buying funnel. This is done by determining each mill's production and comparing that to the volume of product your customers buy and how much you can realistically sell given your trading staff.

From those volume targets you need to determine how many times per week and when you want to call the mill. Some mills you will need to call multiple times a day, others you may only need to call once a week.

Now you need to know what to ask when you do call the mills. It is critical you understand the mills' functioning in depth. You need to know how much they produce in any given shift, what the production schedule is, which dimensions they are running and when, how big each run will be, how much of each run is pre-sold on contract, how much they typically like to pre-sell into order file, how much is committed for export, what percentage of each grade they will get, and how they

A $peaiau$ $eriles freirEr North American Wholesale Lumber Association

typically like to price their lumber. Each mill will use a somewhat different formula.

In addition, it's critical to under-

stand the mill's inventory levels. What is on the ground ready to ship? Which items are sold out for weeks in advance?

You also need to have an in-depth understanding of the logistical situation for each individual mill. On which rail line are they? How good has the rail service been? Are they dependent on trucks? Are their primary truck markets areas out of which truckers are struggling to get back hauls? What impact are these factors having on the mills' cash flow?

You need to understand all of these factors before you can even begin to talk about price with the mill. Once you have all the information, you can effectively market the mill's lumber to your customers.

Working in conjunction with them, you can effectively determine how much inventory you want to own from each mill and for what kind of delivery times.

Registration Open for NAWLA's 2015 Leadership Summit

Want to hear more from industry-leading wholesalers and manufacturers about how they buy and sell lumber?

Join them at NAWLA's Leadership Summit, March 2224 at The Westin Kierland in Scottsdale. Az.

The event brings together mid-level managers and executives and industry-leading companies to discuss top-of-mind business topics and solutions for driving revenue growth and streamlining operations.

View the agenda and register at www.nawla.org.

2015 NAWLA Regional Meetings

Feb.3 - Boston

Feb.25 - Birmingham

March 3 - Portland

April 9 - Vancouver

May 6 - Toronto/I{ississauga

- Martin Carter is president of Carter Forest Products Inc., Calgary, Alb., and a member of North American Wholesale Lumber Association's Communications Committee.

NAWLA's Leadership Summit delivers two days of relevant education and opportunities to establish relationships or re-connect with industry leaders in one of the world's most highly-rated resorts.

You'll gain resources to grow your business through:

r Networking and idea-sharing oppofiunities with peers at leading industry companies

. Educational sessions about management topics, best practices and industry trends

. Connections with current or future business partners

83o/o of 2014 attendees made/renewed a relationship they expect to lead to new business!

Southern pine industry moving forward

filon

rHE FrFTH consecutive year. I' annual production of southern pine lumber has increased, providing a solid indicator that the climb back from the depths of the economic recession is finally signaling an improving industry picture.

From a low of 11.79 billion bd. ft. recorded in 2009, producers are on track to ship an estimated 15.3 billion bd. ft. in 2014. As the nation's economy recovers, traditional markets such as homebuilding are finally showing signs of activity. The repair and remodeling activity has helped sustain the industry through its roughest spells and is projected for some moderate gains. Offshore markets have been the salvation for many mills during tough times; customers around the globe are discovering the versatility of southern pine products.

Top Tools for Dealers

Dealers and distributors know they can rely on the tools provided by the Southern Forest Products Association to support and improve their lumber sales and retain satisfied customers. SFPA delivers the span tables, design values and everything else needed to specify and use southern pine products.

Twenty-four hours a day, a dealer can check the definitive southern pine

ing-Products.com

lumber "fact bank" with a visit to www.SouthernPine.com. Here, at one convenient website, is a dealer's information warehouse about southern pine products. Span tables continue to be the most popular item downloaded from the site, followed by selections from the more than two dozen reference publications offered

reflect the new design values. See all cunent span

for free PDF download.

Need help with the new design values for southern pine dimension lumber? They became effective June I, 2013, but questions remain about the changes and the impact on corresponding spans. SFPA provides all the background and reference information on a dedicated page, including

SOUTHEN PINE spans have been updated to tables on SouthernPine.com.

answers to 21 questions about what the new design values mean to building professionals.

Within another section of this site. the latest values are provided in a user-friendly table format. Even with all the changes, the strength and stiffness of southem pine remain comparable to other softwood species used in residential and commercial construction. There's an increasing supply of mechanically graded lumber available, too, to be considered as a practical option. When it comes to building code enforcement of the new values and related spans, customers need to understand that codes are enforced by the state, regional or local jurisdiction, so exactly when enforcement begins can vary by thatjurisdiction.

In the field, SFPA's pocket span card includes the latest

span information, including spans for using visually graded dimension lumber. as well as machine stress rated lumber and machine evaluated lumber. These cards are very popular with builders and building officials wanting a handy reference to spans on the jobsite. They could also be helpful guides to keep at any dealer's counter.

Other publications are available listing maximum spans for joists & rafters, plus size selection and allowable load tables for headers and beams that spotlight the uses for glued laminated southern pine products. These authoritative booklets are all provided as free PDF downloads from www.SouthernPine.com.

SP Floor to Ceiling

There's no match for the attractive, distinctive grain of southern pine materials used indoors. Designers look to southern pine patterns, available in a range of profiles, grades and sizes to accent any room in the house. When it comes to flooring, designers have many southern pine choices to suit almost any d6cor. Dealers can offer builders and remodelers the proper installation, finishing and maintenance tips using SFPA's Southern Pine Flooring guide. For details on ceiling, siding and paneling materials, a review of SFPA's Southern Pine Patterns booklet delivers tips on product selection and application. Both titles are free PDF downloads from www.SouthernPine.com.

Treated Lumber Offers Value

Building a deck, fence or gazebo? Pressure treated southern pine materials remain the best value for outdoor structures. Readily available in the dimensional sizes and lengths your customers most often need, treated southern

FROM CRADTETO

What begins as a seedling in our nursery grows strong in our forests and reaches its full potential in our lumber manufacturing facility.

(800) 633-5963

Moundville, Alabama westerveltlumber.com

Certified chain of custody Southern Yellow Pine wood productsdimension lumber, timbers, boards, and pattern stock - produced by Westervelt Lumber bring superior quality to the customer, and i ntegrity to our organization's long-standing environmental commitment.

TREATED southern pine remains the best value for building outdoors

WATERFRONT structures represent more opportunities for dealers to increase sales of treated southem oine lumber.

pine not only provides protection from decay and insect attack, it's manufactured from the South's renewable, sustainable forests using much less energy than non-wood alternative products.

On a regular basis, dealers must face customers when treated lumber does not perform as advertised. In recent years, there's been an ongoing issue regarding the misapplication of treated materials-using lumber intended to be above ground in ground-contact situations. Poor performance of treated lumber often requires an educational effort on the part of the dealer, and SFPA is available to help.

SFPA's 2014 edition of its popular booklet Pressure-Treated Southern Pine provides information to assist dealers and distributors with the proper specification and use of pressuretreated products. "This edition presents a fresh look from the user's perspective," notes SFPA's Eric Gee, director of lumber products.

Following an introduction to wood preservatives, tables list common preservatives and retentions by product and end use. Specification guidelines are included, along with sections covering fasteners and connectors, design values and proper storage, among other topics. Two pages are devoted to eight primary applications for treated SP, with references to helpful SFPA websites and related publications. A free PDF can be downloaded from the publications page of www.SouthernPine.com.

This comprehensive pressure treated guide is just one volume in SFPA's Lumber Library. Other recently updated booklets include Southern Pine Decks & Porches, which now includes changes made to American Wood Council's prescriptive residential deck construction guide.

Whether building a deck or the foundation for a new home, dealers can rely on other SFPA websites for more detailed information. For orofessional deck builders and advanced do-it-yourselfers, www.SouthernPineDecks.com is a comprehensive resource for construction guidelines to build decks and porches using treated southern pine lumber. For a cost-

effective foundation option, especially on sloping or floodprone properties, dealers can visit www.RaisedFloorliving.com and learn about the features and benefits of building a home on a raised wood floor foundation system. Instructive video segments are linked to this site, offering expert guidance for issues including insulation techniques and moisture management in closed crawlspaces.

Treated Wood for Marine Uses

Here's an interesting fact for lumber dealers to ponder: The majority of America's population lives within 100 miles of a coastline. There's widespread, ongoing demand for materials to build docks, piers, retaining walls and other waterfront structures. The durability and versatility of treated southem pine fills the bill.

Most recently, SFPA released a new edition of its Marine Construction Guide. This comprehensive 4O-page booklet provides information to assist with the proper specification and use of pressure-treated southern pine materials for docks, piers, bulkheads, pedestrian walkways, and light vehicular bridges. Separate design recommendations are made for fresh water, brackish and salt water environments. A free PDF can be downloaded from the publications page of SouthernPine.com.

"This edition focuses on the needs of design professionals and marine contractors," notes Gee. "It represents a complete reorganization and revision of the previous edition, formerly titled Aquatic & Wetland Structures."

Following an introduction to southern pine lumber and timber sizes and properties, tables list preservative specifications for typical end-use applications, along with minimum retentions in pounds per cubic ft. Decking specifications and installation guidelines are provided, with details on proper fasteners and connectors. Sixteen pages are devoted to construction details, illustrating the use of both round and square piles for bulkheads, construction of fixed and floating piers, plus details for handrails. Framing details for walkways and light vehicular bridges includes information about using southern pine glued laminated timbers for docks, piers and bridges.

Also new to this edition is a glossary of marine con-

struction terminology, plus an updated listing of additional sources of treated wood product information, with references to helpful SFPA websites and publications. As common uses and preservatives change over time, SFPA will update this PDF and keep the latest information available online.

Promising Offshore Markets

For more than 30 years, SFPA has cooperated with other wood product organizations, working in concert with the USDA's Foreign Agricultural Service (FAS) to promote export sales and marketing opportunities for America's softwood lumber products.

This year, SFPA will manage funding from FAS to promote southern pine lumber use overseas. Target markets include Europe, Japan, China, Korea and Southeast Asia, Mexico, the Caribbean and Latin America, the Middle East, India and South Africa. SFPA's participation in the FAS programs has resulted in the development of product promotion materials translated in a dozen languages, avail-

CHINA is just one of many international markets for southern pine products around the globe.

able for free PDF download from SFPA's international website, www.SouthernPineGlobal.com.

Certainly, the benchmark of the southern pine industry is domestic sales. However, emerging world markets for exports-such as China, India, South America, and the Middle Easthave recorded dramatic increases in southern pine import volumes, and will continue to be a focus of SFPA activities for years to come.

This year, SFPA'; internarional website features an expanded Export Product Locator, now including listings of 35 member companies of the Southeastern Lumber Manufacturers Association. Customers worldwide can now search more sources ofquality southern pine materials. Like the domestic site, interested customers who visit www.SouthernPineGlobal.com can submit a lumber ourchase inquiry that SFPA relays to member exporting companies.

On a regular basis, SFPA hosts foreign trade delegations to introduce influential importers to the availability and sustainability of American softwood products. Recently, SFPA hosted delegations from Turkey, Pakistan and Thailand, touring sawmills, export agents, treating plants, and managed forests.

9nllne SFPA.orgGateway:

Everything SFPA offers to dealers can be accessed from a single online portal: www.SFPA.org. Here is your master index, delivering links to SFPA's collection of websites covering the gamut of information for specifying and using southern pine in virtually any application.

SFPA's communications plan includes a social media presence. Dealers and distributors can follow SFPA on Twitter, @Southern_Pine to receive the latest news and other important updates of new materials available to help them sell more lumber. A collection of more than 30 informative video segments are posted on SFPA's YouTube channel: southernpinelumber.

Founded as the Southern Pine Association in 1915, the name was changed to the Southern Forest Products Association in 1970. This year, SFPA celebrates 100 years of service to the southern pine lumber industry, its customers, and building professionals around the world.

SFPA hosts international trade delegations to introduce importers to features of versatile, sustainable southern pine products.

New online grading course Goming for southern pine

tTt"t SourHenN Pine InsPection

I Bureau is finalizing development of an online lumber grading course to supplement on-the-job experience, classroom training and accelerate education of lumber graders, lumber quality technicians, dealers, and others in the lumber and construction

industries.

The course focuses on the imPortance of Defects Identification and how it is used to grade lumber. The SPIB online course will help specifiers understand the value as well as the limitations of lumber. SPIB consulted with former employee Charles

Miceli, who developed the first computer-assisted training tool for graders, to produce this course.

"I'm glad I'm able to aPPIY the experience I've gained through many years in the industry to this online course," said Miceli. "Partnering with SPIB is a great way to connect with the people who will most benefit from this training, whether they're new employees or experienced graders looking to brush up their skills."

Visually grading lumber requires the ability to inspect and grade boards applying over 700 grade rules for southem pine in a time frame of seconds. With the fielding of visual grading machines, the opportunity to develop grading skills on the production line has been reduced. In many mills today a quality technician who monitors machine accuracy must learn how to inspect lumber through other means. The SPIB course employs visual training techniques and in-depth rule memorization processes to improve accuracY and verify inspector proficiency.

SPIB president Steve Singleton sees the lumber grade course as an important tool to help the organization's partners in the softwoods lumber industry.

"We're excited to offer this course as a way to improve the grading process and the quality of the product," said Singleton. "We're here to support lumber manufacturers and promote a valuable, renewable resource. This course provides the tools and techniques for lumber

graders to do their job better, which benefits everyone in the industry."

Because these courses were developed by lumber graders for lumber graders, the materials are meaningful and relevant to the learner's needs. Everything is explained in straightforward language that is delivered consistently, minimizing confusion, especially when attempting to explain difficult concepts.

This course includes additional content to enhance learning with videos, photos, and diagrams, and also features interactive activities that encourage learning. This supplemental content provides ways for students to keep learning with information that is different from the core content.

The course can also benefit retailers, lumber sales staff , architects, engineers, and foresters.

SPIB is the mles writing body for the southern pine lumber industry. The SPIB grademark represents quality assurance and reflects its commitment to lead the industry in exacting standards, thorough training, and innovativc application of advanced technologies to ensure the integrity of softwood lumber products.

INTRODUCTION TO 2,, DIMENSION LUMBER

i,iift.jffil

NEW online lumber grading training from Southern Pine Inspection Bureau is in the final stages of develooment.

Adam Hawf has been named v.p. of Robinson Lumber Co., New Orleans, La.

Carlos Kinsey has retired and closed his business of the last 25 years, Lumber Source, Daniels, W.V.

Tim Nevitt, ex-Great Southern Wood Preserving, has joined Everwood Treatment Co., Spanish Fort, Al., as director of training.

Jeremy Allen, ex-Stock Building Supply, is new to outside sales at Builders FirstSource, New Braunfels, Tx.

Matt Ramos has been named a regional mgr. for McCoy's Building Supply, overseeing 10 stores in the coastal bend of Texas.

Todd Chamberlain, ex-Lowe's, is new to outside sales at Parksite, Bolingbrook,Il.

Jason Cobb is new to outside sales with Great Southern Wood Preserving, Jesup, Ga.

Pete Manley, ex-ProBuild, has joined the sales team at Matheus Lumber, San Marcos, Tx.

Herb Engelhard has retired after 64 years in the industry, the last 49 with Metropolitan Lumber Co., Oakbrook,Il.

Aileen O'Hara, ex-Northeast Builders Supply, is now inventory control mgr. at HG Page Lumber Co., Poughkeepsie, N.Y.

Andy Barber, ex-Builders FirstSource, has joined the sales force at Atlantic Building Components, Charleston, S.C.

Sean Snyder is new to outside sales at Atlantic Forest Products, Baltimore, Md.

Chad Mercer, ex-GBS Building Supply, has joined the sales team at Dixie Lumber, Easley, S.C.

Wesley Barker has joined BMC, Atlanta, Ga., as chief operating officer. Also new are Noah Gay, v.p./controller; Terry Arnold, v.p.-human resources; and Sherrie Ricker, director of tax.

Kent Oberlin, ex-Home Lumber of New Haven, is a new key account rep for ProBuild, Fort Wayne,In.

Ray Ortiz, ex-Richards Building Supply, is now operations mgr. for Roofer's Mart, St. Louis, Mo.

David Cornett, ex-Phillips Forest Products, is new to sales at Rugby Architectural Building Products, De Kalb, Tx.

Stephanie Cummings is now in outside sales with Water Mill Building Supply, Water Mill, N.Y.

Chuck Soeder, president, Cansto Coatings, Cleveland, Oh., has added the title of senior v.p. for sister company Keene Building Products, Mayfield Heights, Oh.

Charles Berger, ex-Allied Building Products, is now assistant mgr.inside sales for CC Supply, Akron, oh.

Margi Vagell, Lowe's, Mooresville, N.C., has been promoted to v.p.pricing & promotions. Derrick Powers is now store mgr. in Hammond, La.

Christina Schappell, ex-Home Depot, is now in home center sales with American Woodmark Corp., Winchester, Va.

Bob Harville has been promoted to Southeast regional sales mgr. and business development mgr. for Do it Best, Fort Wayne, In.

Rachel Gibbons is the new business director for the wholesale flooring distribution segment of H.B. Fuller Construction Products. Aurora, Il. Paul Henning is now business director for concrete repair & restoration.

Jery Y. Huntley has retired after 2O years as president and c.e.o. of the Vinyl Siding Institute, Washington, D.C. Kate Offringa is the new president.

Jim Logan, owner and president, Metriguard Inc., Pullman, Wa., was presented the Bronson J. Lewis Award for leadership and contributions to the industry during APA's recent annual meeting. Dr. BJ. Yeh, APA's director of technical services, was named chairman of the Canadian Standards Association A.369 technical committee on wood-based panels.

Roy W. Cummings Jr., Cummings Lumber, Troy, Pa., was inducted into the Distinguished Alumni Hall by the local School District Foundation.

David Parker, mgr., Cramer's Home Building Center, Pocono Summit, Pa., was elected to the state House of Representatives.

Brock Lee and Russell Sprout are to blame for the new healthy menu at Mungus-Fungus Forest Products' employee cafeteria, Climax, Nv., report owners Hugh Mungus and Freddy Fungus.

Correction

Last month's Competitive Intelligence profile ("Busy Beaver Back in the Swim," p.1617) contained several errors. Joe Kallen's age is 37. Marketing director is Steven Derr, not Stephen. Its new parking lot is not yet planted with greenery. Its remodeled store is in New Kensington, Pa. And its customer service pledge is called "w.E.c.A.R.E."

/Structural Panels

Sir-rcc 195 1 ri c'i'c l-teen nrrrking clrrlrlitr lirrest 1-'r', rtlLrcts Lrsct]

b1'tlistriL,rrttrr:, tlcitler,s, l.rri1.lcrs, r'cnrorlclers, rrntl tl,r-it-li,Lrrtclicr-s

I-()l-()\'cr-sirt\,\,cltr. n'e hlrvc krll,rucrl thc -*,rtn.r l.rit-rciIlc.: tlrkc clrrc oi'fhc,,,,.tl., "r-rtl ir uill tnk. cllrc ()i )'()Lr; :frive firr crccllencc lrntl cfficie rr.t irr rrrrrrrrrt..rctrrrinq; antl trrrrt all -.rrltplicrs lurr.l cusf()nlcrs tlic n'rt\, ,,',.,rr u'oul.l likc t,, Lrc f rclrfcrl.

For sales call: 1-800.331-0831 www. swansongroupinc. com

Hem-Fir testing completed

'pnelrvrNaRy rESr onre analysis of I Hem-Fir lumber samples from western mills indicates no change to published Hem-Fir lumber design values is needed. The Hem-Fir lumber testing was conducted in 2014.

A Hem-Fir testing report by the cooperating agencies is being drafted for submission to the American Lumber Standard Committee board of review. It is anticipated the report will be submitted this month.

Hem-Fir is a species combination of western hemlock and five of the true firs: California red fir, grand fir, Noble fir, Pacific silver fir, and white fir. While species in this group are sometimes marketed separately in products graded for appearance, these species share similar design values

making products graded for structural applications interchangeable. The lumber design values published for Hem-Fir are applicable to the White Fir species group of the five true firs.

The Hem-Fir species combination is one of the most important in the western region, second only to the Douglas Fir-Larch species group in terms of abundance, production volumes, strength and versatility in end use. The growth range of the species included in the group covers both the Inland and Coast lumber producing regions in the West.

Representative lumber test samples were taken from over 35 mills producing 2x4 dimension lumber in westem hemlock and the five true firs. The testing for the western lumber sample

was conducted by Western Wood Products Association in cooperation with the Pacific Lumber Inspection Bureau, Redwood Inspection Service, Timber Products Inspection, and West Coast Lumber Inspection Bureau. These western agencies have been working together since 20ll on the testing program to monitor western lumber desien values.

Current published lumber design values are based on the in-grade lumber testing program. The testing was conducted in accordance the plan approved by the ALSC board of review. The plan calls for the destructive testing of lumber samples in bending of Hem-Fir No. 2 grade 2x4.

The preliminary data comparison to the Hem-Fir properties established in the original in-grade testing program indicates no change is required to the currently published design values. The monitoring program affirms current uses and building code recognition. The recognized span data for the species group will also remain the same. Had the data indicated a shift in properties, the test findings would have been reviewed by the cooperating agencies' memberships and appropriate actions taken. The final data analysis will be reviewed by the USDA Forest Products Laboratory for the approval of the ALSC board of review.

The testing of western species lumber is conducted periodically to monitor for changes required to the published lumber design values. The testing allows the lumber agencies for timely actions to be taken if needed to support western lumber products.

WWPA'S Russ Tuvey puts Hem-Fir sample to the test.

By Softwood Export Council

lnternational m buying more wes softwood lumber

)014

wrLL PRovE to be another Zrecord year for U.S.-produced western softwood lumber exported into international markets. Running 2Vo ahead of last year's shipments of $l.154 billion into the final weeks, the estimated final should be over $1.2 billion in export sales for the year. Over the past five years this shows a 1007a increase from a healthy $586 million in 2009.

Western species have led the way. Douglas fir has climbed from $l5l million in 2009 to $2'74 million in 2014. Western hemlock and Hem-fir, starting at $41 million in 2009, climbed to $l6l million in 201l, but dropped back to $l1l million in 2014, mostly due to the uneven hot and cold buying habits of Chinese importers. Ponderosa pine has maintained a steady market at about $24 million over the past five years.

Europe, Canada, Chile and New Zealand are the major exporting regions or countries for softwood lumber products into international markets. The U.S. is a smaller niche player in most markets but is a dominate supplier in Mexico and Canada. Considering that most international construction uses stone, steel, or concrete in structural applications, and U.S. lumber is heavily "designed" to be used in structures, it is obvious why U.S. production is in limited demand.

International market requirements are widely varied by species. sizes. grade requirements, and end use of the materials. Traditional U.S. structural

species, such as Douglas fir and hemlock are found in many non-structural products. Lower grades of all species, of limited value in structural applications, find a home in crating, pallets and packaging. U.S. species are used in many remanufacturing and gluing facilities, in parts of the world with much lower labor rates, for furniture and millwork components.

Wood-frame residential construction is mostly limited to North America, Japan and parts of Oceana. Even in those markets, North American framing systems using 38mm x 89mm (2x4) structural members, is limited to the U.S., Canada and a small but growing segment in Japan.

Japan is the second largest wood frame building in the world, but of the almost 550,000 wood frame units in Japan last year, only 120,000 were 2x4 based. The vast majority were traditional Japanese metric post and beam timber construction using metric sizes. Structural framing sizes in Australia and New Zealand use 35mm and 45mm by 90mm and 100mm sizes. However, some U.S. softwood producers are successful in these markets and are providing metric-sized lumber to compete with other imports, mainly from Europe and Canada.

Much of the U.S. softwood exported is for non-structural uses. Interior applications, such as doors, windows, frames, mouldings, flooring, paneling and other millwork, is a prime destination for both pine and fir species. Furniture parts and glued panels are

also a destination for softwood lumber. Western species, such as Douglas fir and hemlock, in clear and other upper grades, are prized in Europe for wooden window and door parts and frames. Ponderosa and other western pines are used in rustic pine furniture, and for upholstery frames in Mexico, China and Vietnam. U.S. producers are selling both metric and imperial sizes into these markets because much of the stock is ripped and resawn to provide "finished" metric sizes for the local markets.

A large portion of exported lower grades in softwoods are used in concrete supports for forming, wailers and posts. Since much of the worldwide structural construction is based on the use of concrete, there is a large demand for formwork materials at all levels. Some world markets require structurally graded materials, some cultures use the material repeatedly, but some see wood as a single use material and aim for a cost competitive disposable supply, and use the remains for fuel or local d-i-y projects. Western softwoods have found distinct foreign markets based on species and size. For strength, long lengths, and large sections of solid lumber, the Pacific Northwest is the place to go.

The Pacific Rim is the leading market for western species, with Japan the leading destination. Japan is the major export market for U.S.-produced Douglas fir, importing $113 million,

(Please turn to page 52)

SOME PEoPLE LoVE oLJR 4x{,5 A LITTLE Too MuCH.

Colurnbia Vista specializcs in kiln-dried Douslrrs fir 4 x 4's... hieh qrrality, vct eilirrdablc alternrrite s r() pine and cedar posts.

Availablc in B , 10- and 12-fbot le ngths, our 4 x 4's rrre produccd bv skilled, dcdicateti pcople during rr sin{rlc tlrifr for mlrirnum t'r>rrsistent.r.

Colurnbia Vistir's colnrnitmetrt tt> tlte finest ertends bex;nd the mill. Wc'rc proud to be ccrtified to ISO 14001 stiu.rclrrrds rr-rd by the IIPA firr en'u'i ronrnen t-f riend ll' practi ces, in crl udin g the ruse of non*pollutin!{ source s of ele ctricitr...

Colrrrlrbirr Vista e nsrrres clualitv in rr-rirr.n.wx_\.s...

' Posts are carefulh, kiln-dried for irr.rmcclirrte usc. -Ihcrc's no additionirl rirr.ing to cause tu'isting and rvarprinq dorvn the roacl.

' llills arc consistentiy upgraded witl-r strrtc-ofithe -art 3-D scrrr-rning systems, mcchlnized lnmber handling systcnls, rtnd ntore.

' Ernployee-friendiy u'orkplrrcc l-near-rs our pcople take pride ir-r thcir .,vork and prodr.rcts.

-l-cr qct the linesf in l)ouglas fir 4 x ,1's, call Colurnbi.r Vista today at 360-892-0770, ert. 1 10,

VISTA and cliscovcr the lol'e fbr I'ourself,

COLUN4BIA

Western Woods

By fennifer Cover, PE

Helping designers build with wood

flluens ARE MANY good reasons to |. use wood for non-residential and multi-family building projects. Wood typically costs less -economically and environmentallywhile delivering more in terms of its beauty, versatility and performance. It meets code requirements for a wide range of lowand mid-rise building types, and can be used as a low-carbon altemative to steel, masonry and concrete in many applications.

And yet wood-use studies show time and time again that, based on what's allowed in the building code, wood is significantly underutilized in U.S. non-residential and multi-family construction. The U.S. WoodWorks

program aims to change that.

By supporting architects. engineers and others who are in a position to specify wood in buildings, WoodWorks connects the broader wood industry with the design process. We aren't a sales organization and we don't promote individual products or brands. Rather, we offer a comprehensive package of project assistance and education with the goal of making it easier to use wood.

Free One-on-One Project Assistance

LBM dealers often hear about projects. You may run into contractors or designers who want to use wood, or

WOODWORKS helps building designers increase the value of their projects by maximizing height and area, such as this University of Washington student housing development in Seattle, Wa.

want to consider wood alongside other options, but could use some technical assistance. When that happens, WoodWorks is available to help. WoodWorks provides free project assistance related to the code-compliant design, engineering and construc-

tion of non-residential and multi-family wood buildings. Our staff has expertise in a wide range of subjects, including allowable heights and areas and construction types; structural design and detailing of wood-frame and hybrid material systems; fire resistance and acoustical-rated assemblies; efficient and code compliant lateral system design; alternate means of code compliance; energy-efficient detailing, and application of advanced building systems and technologies.

Tailored Education

Education is a vital part of the program, necessary, not only for communicating wood design knowledge, but to demonstrate WoodWorks' expertise and connect with building designers who could use some assistance with their projects. Analysis shows that WoodWorks educational events are the top generator of qualified leads that result in building conversions. A review of projects supported in 2014 shows that, on average, the lead contact had attended three WoodWorks events, with an emphasis on webinars and Wood Solutions Fairs.

A cornerstone of the program, Fairs are high-profile events that include a full day of seminars tailored to the region, wood industry booths and a lunchtime presentation of the Wood Design Awards.

Technical and Promotional Materials

Created and led by the Wood Products Council and funded in part by the Softwood Lumber Board, WoodWorks is closely linked with a number of partner organizations, such as the American Wood Council,

reThink Wood and the USDA Forest Service. Where relevant, we utilize their design knowledge, research, code information and communication materials to address technical issues, and we develop our own materials with an eye to filling gaps in the broader library of available information.

The use of WoodWorks materials is encouraged, whether you have a customer interested in wood's carbon attributes or acoustic considerations for the design of mid-rise wood buildings. We also publish several case studies each year.

WoodWorks makes a point of ana-

lyzing the results of its activities and making adjustments to its long-term plan based on the greatest potential for success. However, its core strategy has remained constant over the past eight years as the initiative grew from pilot to mature national program-educating specifiers and addressing technical concerns with cost-effective wood solutions, while ensuring that the experience of using wood is positive.

- Jennifer Cover, PE, is executive director of the U.S. WoodWorks program. Based in Calfornia, she can be reached at j e nnife r.c ov e r @ wo odw orks.or g.

Lumber markets to continu rebound

f T.S. I t \tBl:tt I)t \l \\D cottttttttctl ttt lL./ str-cngthen in l0 lJ as ltotttc eon stfr,rction erpcricncccl trltlclcst llttt stts tlinirblc silit.ts orct l0 l3.lceoltling ttr cstiuratcs br \\'c:tcrtt \\'ootl Ptrtclltcts ,,\ssociation.

\\ Itilc tr''itletttiltI .,,tt'lt lltlirrll slou ctl latc in l0 l-1. rcsitlcnlial rclllir' runrl lcllrotlcling tR&ll. t. tltc largcst lLrnrbcr nurrkct [-rr r olunrc. pickctl trlt thc slack. R&R collstrLt ctl()tt l\ crpcctc-rl t() cortsutltc ltPll|oxittllttclr

I 7.-1 I billion bd. 1't. ol LI .S. protlLrc tion in l0l-1. lncl l0l-r clerttrrrttl is

Devil's Tower Forest Products

Rushmore Forest Products

Spearfish For€st Products

Montrose Forest Products

lirrcclst to incrt--itsc lo l7.t)l billion bd. n.

Lurrbcr clenuttttl lirr ner', t'csiclcnlilrl r'i)ll\lttlLti()ll i\ I{)lLr'll\t Itt itltteltsc tlont un c\tintatc(l 10.98 billion bcl. ti. in l0l-1 to l-1.(rl billion btl. 1t. in It tl5. Stlrlrlc inl\'l\'\l r';.llc\. illt ittt1.1p1ing.jobs lticturc. ltnd cottlitttrctl slori ccononric qrori th q ill contli[rute ttt nrorlcst but sustliittible gltitts itl lutllbcl rlcrlancl lirt'ncn htttttc ettttstrtte tiorr in l0 I5.

ILcsponrling to incrcrtsccl tlentlttttl. l0l+ L..S. lumber' pt.ocluctiott irrclcase-cl all c\limiitc(l -+' ( to + I ..1+ billion bcl l'1.. cott.tpitt'crl to -ltl.5 bil lion htl . l't. in 2(J13. accot'dittq to \\ \\'P,\.

[-unrbcr-plocLuctiott itt thc \\'cst is crpectctl to climb liorrr 1.l .Jc) billiorr bcl. 1't. in l0 l3 to l-1.1 lrillion bd. lt. tirr l0 l -1.

For lO I 5. \\ \\ I).\ prcclicts lttnrbcr clenlurtl u ill risc fi'i to -1-1.87 lrilliort bd. 1i

Transitional Siding

Novistone Premium Ledge from Novik offers an easy transition between two types of siding and acts as a decorative ledge under a window.

Offering a complete range of accessories for shakes and stone profiles, the product has three opening options for fitting different siding thicknesses.

r NOVIK.COM/NOVISTONE-LEDGE

(706) 568-9504

Ready-To-Go Railing

AGS Stainless' ReadyRail prefabricated railing system is the industry's first order today, ship today 1007o stainless steel railing system.

The product's precut-to-size posts make it ideal for those wanting the sleek, minimalistic look of an allstainless steel system-but whose projects do not require a completely custom-designed railing system.

I AGSSTAINLESS.COM

(888\ 842-9492

Your Builders Want this Product

Building Beyond the Standard...

. Consistent High-Strength Concrete Insures a Strong, Stnrcturally Rated Perfonnance EueryTime

o Streamlined Installation

4 or More Foundations can be lnstalled in anHaur anil Framing Started lmmediately

o A CommercialTrack Record

For Oaer 20 Years, the US Dept. of tlrc lnterior has Chosen Diatnond Pier for Some af Their Most Demanding Proj ects

TRAI) l-OC's tcclutologr ollct: the only 1'rittcntcd ttotttl sitlittq sr stcrn tllal's crclttsir clv tlcsigrrcd n itlr a prolilc tlrll Iridcs tlrc lltstctt crs us it's instlrllctl lt'ottt thc 1()l) rltru rr. 'l'hc r-e srrlt is lr r-clilblc. rlurublc. lou rlriintenrtttee strlittg

'l hc systcrrt stuntls ttll hurslrcst corttl itiotts rt trtl ittrtrtllltlit'tt Irt.l rtttrl t ltrr

IAl..lOMA.C'ONliTR,\l) I -(X (1 | l\ 17 4 1115

ii,* ;:$i Iqi *

c3nrry{}q:ti*nlt

With Spruce (iornputel Svstcnrs' ProLittk. systcrrt o\\'ttcrs ha\ L' l cLl\tolrlizablc clcrtlcr blartrlcrl lpp. ltrovicling tno['riic ite c()u|l1 ilcccs\. -l'lrc sr stcnr lllows thc rrbility' t() e onllcct r" ith ctrslontcls ()trrecount holtlc|s l-1l7. l6-5 tlat's lt r e ur. Orr ncr-s cln licu' tt-ltck llttrchlsc Iristor'\'. subnrit ortlcls. r-crl Ucst (luotcs. \, lc\\' ilccoi.l lll lctir itr lrnrl balunccs. ltntl tttakc llu\ nrcnt\ tlrr thciI lrccourtt.

T S I)RI I('IJC'ON4 I'I ]'TER.C()N,{ (t(X)) 777 8li I

Kimal Lumber wanted to build a state-of-the-ad 25,000-square* foot retail facility. Their challenge: how to fit their large inventory of premium lumber tn the space, and provide customers drrvethrough access with speedy order picking. Our simple solution: Sunbelt Rack and an automated Power Bin systenr.

For the rest of the storv. qo to Sunbelt-Rack.com/stories

DARNELL CONSTRUCTIOI{

www.Sunbelt-Rack.com 800-353-0892

*,;it,y ${,t'cl'*#irL

Thc Strong l)r'i"tr

@St)\\'ll l'irrrbcr tlcx Ill)(i scrcu bv Sinrpsort Strorr!-Tic rcclrrilcs n() I)rc dr-illing irntl lcpllccs bolt. r.r, ltslrcr ltrtd trttt lsscrr blics

The scrcu is tlcsiqrrccl to rcsisl sc\ clc c()r'r()sitrt lcvcls in hcltr r rlirtt nlu'irtc attrl coaslltl lpplicl tions. suclt its lticrs. bttltrtlultlks. strLre tuf iil pi I ings. and cl<tcks.

T STRONG.fIE.COM

r9t5 ) 560-c)06t3

Nifty Fasteners

Manufactured from solid stainless steel, DeckWise Hidden Siding Fasteners are designed to significantly reduce twisting. cupping and mold growth from water penetration.

The system is versatile, allowing for both horizontal and vertical board installations. With the addition ol a new affixing screw hole, now hanging siding vertically, angular and overhead can also be easier, with no concerns of loose boards.

r DECKWISE.COM

(941) 896-9851

Inspiring Roofing

Inspire Aledora Slate VSeries roofing is lighter in weight for easy installation and low maintenance.

Available in four widths (6", 8", 10", and 12"), the 112"-thick, varied width tiles can be installed in natural, non-repeating straight, or staggered patterns for authentic slate roofing appearance.

I INSPIREROOFING.COM

(800) 971-4148

Sliding French Doors

The 4-Panel Sliding French Door by Marvin Doors & Windows brings together the beauty of wood and the strength of Ultrex in the largest Integrity door yet.

The bi-parting four-panel configuration is available in sizes up to 16' wide by 8' tall.

T MARVIN.COM

(888) 537-7828

REAL ftr= eFroteF CEDARK?35il+ SIDING ox iboxs

When looks count, theres rea[[y onty one choice: the rich, warm, distinctive character of ReaL Cedar siding. lts naturaLty beautiful, tight and easy to install, and its physical properties give it a natural durability and longevity that makes Rea[ Cedar an ideal material for outdoor apptications. Rea[ Cedar also gives you inishrng options not found with other materia[s. When it comes to looks, whv compromise?

OUALITY I SUSTAINABLE' cE"''''O

Vi brant-Golored Railing

The neu' Express Yourself line of DesignRail aluminurn railings b1' Feeney. Inc.. combines the durability and structural integrity of aluminum with innovative design details.

The prc-en-rineered. component-based railings f'eature bold and livell'colors for all kinds of tastes, to slrtisl) lhc nttr:t ut'cttlir c irnitsittatirrn.

T ITEENEYINC.COM

(8(X)) 88u-2:l llJ

Noise-Gontrol Insulation Mats

Quiet Qurl FT is a new variation to Kcene Building Products' current Quiet Qurl noise control products fbr multi-famil1" construction. Thc procluct is cquipped w'ith Kcene's Fast Tracking fabric liner.

Suspendin-e thc concrete ntixture whilc cxpecliting the drying tinre. Quict QLrrl FT can cut clown clrying tinres unclcr the right cnvir<tnntcntal conditions.

I KEENEBUILDING.COM

(877) 5 l:1-.5-ll6

Northeastern Retail Lumber Association kicks off its l2lst annual LBM expo Feb. 4-6 at Boston's John B. Hynes Memorial Convention Center with NFL quarterback Terry Bradshaw on "Why Not Your Best?"

Affiliate Rhode Island Lumber & Building Material Dealers Association installed Raymond Angell, L. Sweet Lumber Co., Providence, R.I., as its new president.

consin lumber convention Jan. 27-28 in Stevens Point, Wi., Larry McCarren will address selling value in a tough market and managing your inventory.

On Feb. l8-19, Rob Bell will speak at the Iowa lumber convention in Cedar Rapids, Ia., covering selling value in a tough market and how to wow your customers.

North American Wholesale Lumber Association has drafted former MLB pitcher Jim Mecir to speak on breaking through barriers that are blocking your success, during its annual Leadership Summit March 2224 in Scottsdale, Az.

American Wood Council elected Sierra Pacific Industries president George Emmerson as its new chairman, succeeding Georgia-Pacific's Fritz Mason.

Building Material

Suppliers Association is readying its annual building products buying show for Feb. 4-5 in Hickory, N.C.

A blueprint reading and estimating clinic will precede the show Feb. 2-3.

Northwestern Lumber Association is hosting its 2015 Northwestern Building Products Expo Jan. 12-13 in St. Cloud, Mn. Presentations will cover recruiting and retaining topquality employees. improving your online presence, financing business growth, building effective teams, and a keynote address by John Geenen.

Two weeks later, during the Wis-

NLA's packed winter will also feature a sales roundtable Jan. l4-15 in St. Cloud; building material sales and blueprint reading workshops Feb. l0l2 in Madison, Wi.; yard and delivery managers class Feb. 23-24 in Stillwater, Mn.: and classic roundtable Feb.25-21 in Rochester, Mn.

Mid-America Lumbermens Association is staging winter meetings Jan. l0 at Boone County Lumber, Columbia , Mo., and Jan. 23-24 in Kansas.

MLA is finishing up its series of Best Practices for Human Resources webinars. Instructor Mike Haberman addresses "How to Conduct an Effective Performance Evaluation" Jan. l5 and concludes with "How to Legally Use Background Checks" Jan.29.

New lst vice chair is Tom Conick, Boise Cascade Wood Products; 2nd vice chair Andrew Miller, Stimson Lumber; re-elected director Aubra Anthony, Anthony Forest Products; and new director Allyn Ford, Roseburg Forest Products.

National Hardwood and Lumber Association will conduct the l76th class of its inspector training school from Jan. 7 to March 26, Ied by NHLA inspector Rich Hascher.

Roof Coatings Manufacturers Association is merging with the Reflective Roof Coatings Institute. It will retain the RCMA name. loso and website.

splashboard, and CCA treating.

POST FRAME CONSTRUCTION 4x4, 4x6, 6x6, 6x8, 8x8, l0xl0, 12x12

We Specialize in Long Timbers Treated CCA

REMANUFACTURING

Precision End Trimming, Dadoing, Drilling

No job too big or too small

FENCING

TruGrain'" made with Resysta@ provides easy installation and design versatility similar to wood. lt is easy to stain and seal in a wide palette of colors.

Learn more at Tru-Grain.com or call {800} 464-8614. Tft,tJ-=,F.E-" @1"1"H'

James Alexander Hager, 84, former operator of Henry Hager Lumber Co., Gibson City, Il., died Nov. 16 in Phoenix, Az.

After serving as a first lieutenant in the U.S. Air Force, he partnered with his brother, Doug Hager, to manage the family lumber business. Over the next 41 years, they exPanded to include other retail lumber companies, Peachtree Windows, and True Value Hardware stores. The brothers sold the original yard to Alexander Lumber in 1999.He retired in 2001

Allen H. Britton Jr., 95, founder of Britton Lumber Co., Fairless, Vt., died Nov. 26.

After graduating from Dartmouth College in 1942, he served in the Navy during World War II. ln 1946,

he, his father, and brother Leonard formed Britton Lumber. He became sole owner in 1977 and later passed the business to his son.

Ina Jean Price, 82, retired owner/ operator of Price Lumber Yard, Mulbeny, Ar., died Dec. 10.

Lawrence Brown, 66, retired hardware consultant, died Dec. 3 in Staten Island, N.Y.

He ended his career in 2013 with Empire Lumber & Millwork, Newark, N.J.

James R. "Jim" Hatl, 70, former Hahira, Ga., building material salesman, died Nov. 30 in Valdosta, Ga.

He served in the U. S. Army and was stationed in the Phillipines during the Vietnam War. His career included stops with Miller Hardware, Kmart and Lowe's.

Terry G. Favreau, 69, former coowner of True Value Hardware stores in Brunswick, Augusta and Rockland, Me., died Nov.20.

Floyd W. Overstreet, 95, founder of Northwest True Value Hardware, Roanoke, Va., died Nov. 20 in Roanoke.

After serving in the U.S. Army Air Corps during World War II , he worked for Vinton Hardware Store while attending business college. In 1947, he opened Northwest Hardware, eventually expanding to eight locations. He retired about l5 years ago.

lnternational Markets

(Continued from page 42) which was 587o of all Douglas fir exported \n 2014. However, with the rise in the consumption tax in 2014, the Japanese market for softwood lumber is down over 3OVo from a nearrecord year in 2013. Western hemlock and Hem-Fir are a distant second at $4.5 million. Other notable species include redwood, western red and yellow cedar. and ponderosa pine.

Deadline: 1 8th of orevious month.

payable to Cutler Publishing.

China has become the number one market for U.S. softwoods, with rapid growth over the past five years, with exports surging from $35 million in 2009 to an all-time high of $246 million by 2011, but sliding backin2014 to $182 million. This was due in part to Chinese buying patterns, more production in Canada moving to markets in China, and entry from other exporting regions such as Europe and New Zealand. China will continue to look to the outward for increased supply for raw materials and low-cost remanufacturing stock. Hemlock was the leading U.S. species imported in2014 at $116 million, representing 827o of all hemlock exports. Douglas fir, cedar and ponderosa pine were the other major westem species.

Mexico is the fourth largest market for western species. Its imports have followed the U.S. economy upward, from $94 million in 2009 to $169 million in 2014. Mexico is a low-grade pine market, with ponderosa pine the leading known species imported. Uses include furniture components, pallets, crating and millwork. Doug fir is also imported for some structural applications along the border. The major competition is radiata pine from Chile. Canada is another perennial toP destination for U.S. softwood species.

DATE Book

Llstrngs are often submitted months in advance. Always verify dates and locations wrfh sponsor before making plans to attend.

Handy Hardware Wholesale - Jan. 8-10, dealer market, Houston, Tx.; (71 3) 644-1495; www.handyhardware.com.

House-Hasson Hardware Co. - Jan. 8-10, dealer market, Opryland Resort, Nashville, Tn.; (800) 333-0520; www.househasson.com.

United Hardware Distributing Co. - Jan. 8.11, market, Minneapolis, Mn. ; (800) 835-6560; www.unitedhardware.com.

Northeast Window & Door Assn. - Jan. 12-13, winter education meeting, Mashantucket, Ct.; (609) 799-4900; www.nwda.net.

Northwestern Lumber Assn. - Jan. 12-13, building products expo, St. Cloud, Mn.; (763) 544-6822: www.nlassn.org.

Missouri Forest Products Assn. - Jan. 13.14, annual meeting, Jefferson City, M i. ; (57 3) 634-3252; www. moforest.org.

Lake States Lumber Assn. - Jan. 15.16, winter meeting, Radisson, Green Bay, Wi.; (920)884-0409; www.lsla.com.

Guardian Building Products - Jan. 16.19, show, Indiana Convention Center, Indianapolis, In.; (800) 569-4262; guardianbp.com.

Buttery Co- - Jan. 17.18, dealer market, Bell County Exposition Center, Belton, Tx.; (800) 880-1 51 5; www. butterycompany.com.

International Builders Show - Jan. 20.22, Convention Center, Las Vegas, Nv.; (202) 266-8610; www.buildersshow.com.

Nationaf Kitchen & Bath Assn. - Jan.20-22, annual show, Convention Center, Las Vegas, Nv.; (800) 843-6522: nkba.org.

Surfaces - Jan. 20-23, Las Vegas, Nv.; www.surfaces.com.

Do ft Best Corp. - Jan.22-24, winter conference, Disney World Swan, Lake Buena Vista, Fl.; (260) 748-5300;www.doitbdstcorp.

Northwestern Lumber Assn. - Jan. 23, Future Lumber Leaders meeting, St. Cloud, Mn.; (763) 544-6822, www.nlassn.org.

HDW fnc. - Jan.23-25, dealer market, Jackson Convention Center, Jackson, Ms. ; (800) 256-8527 ; www. hdwi nc.com.

Monroe Hardware Co. - Jan. 24-25, market, Convention Center, Raleigh, N.C.; (800) 222-197 4; www.monroehardware.com.

Northwestern Lumber Assn. - Jan. 27.28, Wisconsin lumber dealers convention, Stevens Point, Wi.; (7ffi) 5aa-6822: nlassn.org.

National Assn. of Wholesaler-Distributors - Jan. 27-29, executive summit, Washington, D.C.; (202) 872-0885; www.naw.org.

North American Wholesale Lumber Association - Feb. 3, regional meeting, Boston, Ma.; (312) 321.5133; www.nawla.org.

American Fence Association - Feb. 3.6, FenceTech/DeckTech, Orange County Convention Center, Orlando, Fl.; (800) 764-2488; www.americanfenceassociation.com.

Building Materials Supply Association - Feb. 4.5, LBM show, Hickory Metro Convention Center, Hickory, N.C.; (800) 849-1503; www.myomsa.org.

Northeastern Retail Lumber Association - Feb, 4.6, annual exoo. John B. Hynes Memorial Convention Center, Boston, ttta.; (800) 292-67 52; www. nrla.org.

lllinois Lumber & Material Dealers Assn. - Feb. 5, expo, Paradice Hotel& Casino, E. Peoria, ll.; (800) 252-8641;www.iimda.com.

Mississippi Lumber Manufacturers Assn. - Feb. 6, annual meeting, Jackson, Mi; (601) 856-8465; www.mlmalumber.com.

Florida Hardware Co. - Feb, 1&15, market, Doubletree Convention Center, Orlando, Fl.; (800) 372-21 10; www.floridahardware.com.

PAL_ Co.op - Feb. 17.19, buyers show, Gaylord Palms Resort, 0rlando, Fl.; (800) 748-0089; www.nationalbuyingpower.com.

Northwestern Lumberman's Assn. - Feb. 18.19, lowa lumoer conve4!!01, Cedar Rapids Convention Center, Cedar Rapids, la.; (7 63) 144-6822; www.nlassn.org,

TRUST NOT RUST

PrimeGuard MAXo 1000/o stainless steel fasteners are backed by a lifetime guarantee agaanst rust. They'te a must for all outdoor applications.

To learn more or to become a stockang dealer, caf f 800-676-7777 ot visit grip-rite.com.

Pmarfiurcr

3tt to 48rt

Airport Runway/Parking Lot Golf Course Storm Drains

. Industrial Waste Water Applications

Constructed Wetlands Landfill Drainage

Sewer Sludge Compost Pipe

3tt to 48tt

Crumpler Plastic Pipe, lnc.

Post Offrce Box 2068

Roseboro. NC 28382

Phone: 91 0-525-4046

FAX 910-525-5801

For the Best Quality and Service Call

WEB SITE: www.cpp-pipe.com

First Class Opportunity

A Michigan hardw&ro store has discovered that adding an in-store post office has been good for the community and also good for business. Located in Glenn, Mi., Gerstner Hardware is home to the city's Village Post Office, a vital part of the community.

When U.S. Postal Service officials announced they had lost the lease on the building that was the Glenn post office in 2011, they told residents that with the closure of the office, the community would lose its ZIP code. In a small town like Glenn, that was a big deal.

It was also a concem to Gernster Hardware owners Robert and Vicki Amberg, who lived in town for 15 years. The Ambergs had an idea that the post office be housed under their hardware store, as it would be a win-win situation for both Gernsterns foot traffic and the community's desire to save the post office. The Ambergs thought the idea was only appropriate, as the hardware store has served the town for almost 100 years.

"It's a win-win situation. It helps our financial situation, and it increases foot traffic for the business' owners. In this case, people coming in to pick up mail and buy stamps can also buy things at the store," said Sabrina Todd, customer and media relations for U.S. Postal Service.

Both Robert and Vicki Amberg expressed excitement for the merge and feel it has helped the business grow now as it will in the future. The enthusiasm pouring out from the community is only helping the hardware store get more popular, as more locals are visiting the store after they use the post office.

"Local residents were elated to see this happen in our community. Being a part of this 'non-brick and mortar' network is a win-win for both the United States Postal Service and Gerstner Hardware," said Vicki. "Our daily foot traffic has dramatically increased, bringing new customers to our store."

CT Darnell [www.sunbelt-rack.com] .................,.,48

Diamond Pier [www.diamondpier.com]... ...........41

Empire Lumber Co, [www.empirelumber.com] ....,...............'..'.""3

Evenrood Treatment Co. [www.evenrvoodtreatment.com].........25

ldaho Forest Group [www.idahoforestgroup.com] ...,..,..............39

Interfor [www.interfor.com]

KOMA Trimboards [www,komatrimboards.com] ....,,,,..................8

Kop-Coat [www.kop-coat.com] .,,............ ..............7

Lee Roy Jordan Lumber Co. [wwwjordanredwood.com],..........26

Lumbermens Association of Texas [www.lat.org] ....,,................17

Mid-America Siding Components [midamericacomponents.com] .5

Neiman Enterprises [www.neimanenterprises.com]...................46

North American Wholesale Lumber Assn. [www.nawla.orS] .....28

Northeastern Retail Lumber Assn. [www.nrla.org],....,.....Cover lll

Potlatch [www.potlatchcorp.com] .......................45

PPG Machine Applied Coatings lwww.ppgpro.com]....,......,.......23

PrimeSource Building Products [www.primesourcebp.com] ....53

Ray White Lumber [wwwraywhitelumber.com] .........................'34

Rex Lumber [www.rexlumber.com] ......................,,,,..............'.'.'.33

Roseburg Forest Products [www,roseburg.com]...,,........Cover lV

RoyOMartin [www.royomartin.com] ..................,,,..............,.........13

Simpson Shong-Tie [www.strongtie.com]................,,.........Cover

Smith Millwork [www.smithmillwork.com]

Snavely Forest Products [www,snavelyforest.com]......... ....'."'.27

Snider f ndustries [www.sniderindustries.coml............."'.."".'...22

Southern Forest Products Association [www.sfpa,org].............36

Stringfellow Lumber Co. [www,slco.com]............................,,......37

Swanson Group Sales Co. [www.swansongroupinc.com].........43

Tri-State Lumber [www,homanindustries.com]........,................"51

Vaagen Bros. Lumber lnc, [www.vaagenbros.com],.. ........."'.....44

Versatex [www.versatex,com]........,,...... ......"""'21

Warren Trask Co. [www.wtrask.com] .............,.............,...............15

Westech [www.tru-grain.com]................ ..........".51

Western Forest Products [www.westernforest.com]..................49

Westervelt Lumber [www.westerveltlumber,com] ...,..................32

POST ilIASTER: Housing the only post office in town has increased foot traffic at one Michigan hardware store. (Photo courtesy of Gerstner Hardware)

MAPYOUR COURSE