Q1 | 2024
A Magazine Dedicated to the Success of Dentistry
IMPETUS FOR CHANGE
How Life Long Dental’s Partnership with Burkhart Became the Catalyst for a 4-Chair Expansion
WARMTH & WHIMSY
Making Kids & Teens Feel Comfortable at Stellar Family Kids and Stellar Family Orthodontics
BURKHART’S HIDDEN GEM
Meet the Handpiece Repair Center
®
Say hello to Arete. An equipment line nestled within Burkhart Private Label delivering quality and reliability you can count on, always. A fulfillment of purpose and function. Arete is opening with a line of handpieces for your every need, from the mini S500m for smooth chatter-free rotation to the L700m equipped with enough power to tackle nearly any clinical task. From the E400m complete with double-impeller technology to the Non-Optic 4-Hole featuring a pressurized air system to prevent drawback in the air line. Rounding out this collection is our Arete Handpiece Maintenance System offering automatic, stable maintenance (of up to four handpieces at one time) through clean air-blow technology.
Only the best, making the best care possible.
Talk to your Equipment Specialist or Account Manager for more information. BurkhartDental.com
1.800.562.8176
FEATURES
8
4
22
IMPETUS FOR CHANGE
How Life Long Dental’s Partnership with Burkhart Became the Catalyst for a 4-Chair Expansion
GIVING BACK Burkhart Proudly Sponsors Lowrance Dental’s Veterans Charity Event
15 16
ADVERTISERS
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ORAL-B
4 Reasons to Recommend Oral-B iO for your patients
WARMTH & WHIMSY Making Kids & Teens Feel Comfortable at Stellar Family Kids and Stellar Family Orthodontics
34
DRIVEN BY HELPING OTHERS SUCCEED A Chat with Danny Pecka, Perry Burkhart Jr. Award of Excellence 2023 Winner
BURKHART’S HIDDEN GEM
Meet the Burkhart Handpiece Repair Center
Medicom. . . . . . . . . . . . . . . . . . . . . . . . . . 32 Orabloc ® . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Premier ® . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Pulpdent ® . . . . . . . . . . . . . . . . . . . . . . . . . 38 Septodont. . . . . . . . . . . . . . . . . . . . . . . . . 20 VOCO. . . . . . . . . . . . . . . . . . . . . . Back Cover
Serving the Dental Profession since 1888
From our President
B
urkhart is passionate about providing exceptional service to our clients. We identify each client’s unique needs along with their personal and professional goals. We provide helpful information, skilled service, and specific products. We earnestly work in the best interest of others because, at the end of the day, that’s what makes our work most satisfying. Passion is not a virtue that is developed overnight. Since 1888, Burkhart has made sure every service we provide improves the career or life of our clients. Many of the services we provide help free up our clients from smaller day-to-day tasks and allow them to focus on their top priorities. Some of those services include managing inventory, controlling supply costs, and making sure digital equipment and software work well together. We have one central goal — to provide the best client experiences. Staying focused is what makes us efficient, knowledgeable, and current in the marketplace.
At Burkhart we realize our clients are both dental professionals and business owners. It is our goal to help them be successful at both. Catalyst is fully dedicated to that success. The articles in this publication vary from product use and selection to business management topics and provide information and guidance that can lead to a more successful practice. We hope you enjoy! If you have a request for a topic you would like us to cover in Catalyst, please contact our Marketing Department at: Marketing@BurkhartDental.com Catalyst Magazine is published by:
Burkhart Dental Supply 2502 South 78th Street Tacoma, WA 98409 P 253.474.7761 F 253.472.4773
Advertising
Contact Marketing Marketing@BurkhartDental.com All rights reserved. Reproduction of any part of this publication without written permission from the Publisher is strictly forbidden. Images are not necessarily to scale.
Customer Service
1.800.562.8176 Lori Burkhart Isbell President
2 // BURKHART DENTAL SUPPLY
Giving Back Burkhart was a proud sponsor of Lowrance Dental’s 2023 “D-Day for V-Day” Charity Event
Burkhart partnered with Lowrance Dental for their annual Veteran’s Day charity event serving veterans of North Texas. In 2017 Dr. Stan Lowrance started offering a nocost dental day for veterans and has continued the tradition annually. Dr. Stan and his daughter Dr. Shanae Lowrance, as well as a group of volunteers comprised of dentists, assistants, and hygienists, donate a full-day dental clinic each year. Treatment of each veteran consists of an exam, followed by a cleaning and a first-line dental procedure, if necessary, such as a filling or extraction. They also provide follow-up services as needed. In addition, they accept donations to ‘sponsor’ a veteran – a gift of $40 allows a veteran to receive an Oral-B Electric toothbrush, Pro-Health mouthwash, toothpaste, floss picks, and a shirt.
4 // BURKHART DENTAL SUPPLY
Lowrance Dental works in partnership with the Rockwall Terry Fisher American Legion Post 117 to help schedule the veterans and has a variety of local sponsors. Burkhart has been a sponsor since 2018. Service Technician Dustin Kile was on-site to assist and brought Burkhart loaner sterilizers and Cavitrons for use during the day, enabling the practice to treat a whopping 84 veterans this year, including some who served in WWII.
For more information about this event, visit
Facebook.com/LowranceDental
SEND US YOUR GIVING BACK STORIES We want to recognize our clients who demonstrate exceptional giving in their communities. If you know a dental office/team you would like featured in Catalyst or on social media, please contact Marketing at Marketing@BurkhartDental.com.
Lowrance Dental’s staff and volunteers during the 2023 D-Day for V-Day event.
CATALYST MAGAZINE // Q1 2024 // 5
A-dec 500 Pro: Experience a new level of connection. Everything you’ve come to appreciate about the A-dec 500 dental chair, is now available with a new delivery. Enabled with A-dec+ and an updatable software platform, the A-dec 500 Pro delivery system supports your dental team with a new level of connection.
Learn more at a-dec.com/500
6 // BURKHART DENTAL SUPPLY
Clinical Specials
First quarter 2024
Curing lights Bluephase®
LED curing lights
Buy 1 Bluephase curing light Get 2 Composite refills
Cements Variolink® Esthetic
Adhesive cementation system
Buy 2 refills (Variolink Esthetic DC 9g) Get 1 ZirCAD® Cement refill
(Recommended for lithium disilicate & composite)
©2024 Ivoclar Vivadent, Inc. Ivoclar, Bluephase, PowerCure, Tetric, Tetric Prime, Tetric PowerFill, Tetric PowerFlow, SpeedCem, OptraSculpt, OptraGloss, OptraGate, Variolink and ZirCAD are trademarks of Ivoclar Vivadent, Inc.
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FREE GOODS REDEMPTION: To redeem your promotional goods, please visit: https://freegoods.ivoclarusa.com or email: MBUSFfreegoods@ivoclar.com. Valid in the USA. All Purchases must appear on a single Burkhart invoice between 1/1/2024 3/31/2024. Requests for free goods must be received by 4/30/2024. Ivoclar Vivadent reserves the right to modify or cancel these promotions at any time. These specials cannot be combined with any other offer or rebate program.
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Making People Smile
15808 Q1 2024 Burkhart Dental Ad_8.375x10.875.indd 1
10/25/23 11:25 AM
CATALYST MAGAZINE // Q1 2024 // 7
Impetus for Change
How Life Long Dental’s Partnership with Burkhart became the catalyst for a 4-chair expansion BY DAWN KAHL
8 // BURKHART DENTAL SUPPLY
Above: Entrance and Reception Area of Life Long Dental Below: Dr. Kasey Gillespie Opposite Page: One of four new operatories in the practice
Dr. Kasey Gillespie had been practicing dentistry in Silverdale, Washington for several years when he started thinking about expanding his practice. When he brought it up at some dental society meeting, this started a friendly argument among his peers, almost as a game: “If we all went to the same dental supplier, who would we choose? And there was almost going to be a fight if we didn’t choose Burkhart for no other reason than Bill, I think.” The Bill in question? Burkhart’s Account Manager Bill Melius.
“Bill is somewhat of a legend around here,” says Dr. Gillespie. So once Dr. Gillespie started mentioning building out the practice, Bill was quick to act. “Bill offered his services to help and make sure I had everything I needed, which he’s always done.”
CATALYST MAGAZINE // Q1 2024 // 9
Left: Extraoral imaging equipment in use at LifeLong Dental Below: Hallway view of the new operatories Right: New A-dec operatory chair and delivery system
Burkhart’s Bill Melius and Equipment Specialist Steve Stimson were there to assist during the entire process.
“They just gave me so
much help and support ; it just was kind of natural to continue to expand by adding the four chairs”.
With their support, the expansion process went smoothly. “During the process, I had an…existing chair that needed service. So that was just a phone call to the service department. And they were able to come in and keep us running with our existing equipment…and then, as we got towards the end, there was a whole bunch of supplies, all of a sudden, (that) we needed…(Burkhart) people got them to me the very next day, even big equipment,
10 // BURKHART DENTAL SUPPLY
CATALYST MAGAZINE // Q1 2024 // 11
things like the Nomad, or the lead apron, or a bunch of covers for the light handles. We didn’t miss a beat in our production.” Dr. Gillespie says he probably wouldn’t have done it quite as soon without Burkhart as the catalyst for change. “If you look at the scientific term for a catalyst – a catalyst is not present in the initial products or the final products. It’s the facilitator between the reaction, right? And so, I would say that’s exactly what Burkhart was. You know, Burkhart is not in our office as our team, per se, every day. But as soon as you need them, they’re there to facilitate the whole transition.” Another reason for the expansion was a firm belief in investing in products to make a dental office run as smoothly as possible. Dr. Gillespie’s background in engineering helped him understand that things like room design, chair design, and staying on top of the newest technologies would help elevate dental work.
“If you have that good foundation,then it sets you up for that next level of dental quality.”
“A Dental Practice needs to be a finely tuned machine that you show up, take good care of the patient, and then leave. And when you start adding distractions of broken chairs or broken equipment, then it just reduces from the overall quality of your dentistry.”
To learn more about Life Long Dental visit
LifeLongDental.com
WE’RE YOUR PARTNER
Closely Managed Inventory
Office Planning & Design
Routine In-Person Visits
Knowledgeable Experts
Technology & Case Acceptance
Eliminate Downtime & Frustration
Increased Revenue and Production
Technical and Digital Service Maintenance
NOT SIMPLY A SUPPLIER 1.800.562.8176
12 // BURKHART DENTAL SUPPLY
| BurkhartDental.com
High Torque. High Performance. High Convenience. Designed for the ultimate hygiene experience
ARETE Prophy Expert 5K Hygienist Handpiece
• High Torque • Fully Autoclavable • Friction Grip Style Chuck with 360° Swivel Nosecone
Talk to your Equipment Specialist or Account Manager for more information.
• Accepts All Hygienist Disposable and Metal Prophy Angles • 1 Year Warranty • PN# 72721977
BurkhartDental.com | 1.800.562.8176
WELCOME TO THE NEW YEAR WITH SAVINGS FROM
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†Offer valid January 1 - March 31, 2024. Crest® + Oral-B® products are sold at dental professional pricing for limited use in your practice. Products purchased through professional dental distribution channels are not meant for resale outside your dentalcare practice. © 2024 P&G
4
REASONS TO RECOMMEND ORAL-B iO FOR YOUR PATIENTS VS. SONICARE DIAMONDCLEAN SMART1
As a dental professional, the many choices of electric toothbrushes in the market may make it difficult to discern which is best to recommend to your patients. 1 SUPERIOR GINGIVAL HEALTH
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While restorative treatments or periodontal therapies do repair the damage that biofilm initiated diseases cause, the best TREATMENT is PREVENTION – including good oral hygiene. Mia L. Geisinger, DDS, MS Professor, Director, Advanced Education Program in Periodontology Department of Periodontology University of Alabama at Birmingham * “Generally Healthy” Gingival State = less than <10% bleeding sites Reference: 1. Goyal CR, Adam R, Timm H, Grender J, Qaqish J. Am J Dent. 2021 Feb;34(1):54-60. PMID: 33544990. ©2022 P&G ORAL-32490 PGUS-22201
Advertorial
CATALYST MAGAZINE // Q1 2024 // 15
Burkhart’s
Hidden Gem Meet the Handpiece Repair Center
BY DAWN KAHL
Handpiece Repair
Made Easy
If you're searching for exceptional handpiece repair services, you don't have to look any further than the Burkhart Handpiece Repair Center (HRC). Housed in a corner of Burkhart's corporate building, the HRC is staffed by a team of skilled technicians passionate about providing quality repair work. Upon entering the HRC, you’ll find an eclectic mix of dental equipment, including a Statclave G4 and Statim 2000 for sterilization, a Midmark ultrasonic bath, a Dremel with cleaning brushes, and a Barr Instruments Steamer for cleaning, all sitting along a tidy countertop. Nearby, desktops with trays of tiny handpiece parts are being meticulously repaired. Steel racks occupy the center of the room, equipped with a well-organized work ticket system, and rows of small, labeled drawers filled with handpiece parts are neatly arranged by vendor along one wall. CATALYST MAGAZINE // Q1 2024 // 17
The Handpiece Repair Center's team is comprised of specially-trained technicians dedicated to ensuring that your handpieces are repaired to the highest standards. "We want to make sure the quality of your repair is as close to brand new as we can get," says Lawrence Calbert, an HRC Technician. To achieve this, the team works closely with manufacturing partners to ensure they have the proper training and tools to repair your handpiece to the manufacturer's specifications. The HRC also offers a wide variety of OEM (original equipment manufacturer) and non-OEM repair parts options, which is a rarity in the industry. "Normally, you can either send your handpiece to the manufacturer to get it repaired with those manufactured parts or send it to a repair house to have it repaired with non-OEM parts. Here, we're able to offer both instead of just one," explains Ian Hanson, HRC Technician.
Above: Tools specifically designed to repair the NSK Z95L handpiece, per manufacturer recommendation. Previous Page: Technician Lawrence Calvert tests the torque of a handpiece after repair.
Eliminate Downtime
and Frustration
Thanks to the training and parts available onsite, the HRC is proud to offer a quick turnaround time. "The turnaround time for handpiece repair, on average, is about five days from when we first receive your package to when we would expect to be able to ship it back out… that's roughly how long it takes for dealers to get your handpiece to the manufacturer. So, in the time they take to get it to the manufacturer to ask them to repair it, we're giving it back to you in the mail," says Lawrence.
Technician Ian Hanson selects the appropriate back cap key to open the head during a repair.
18 // BURKHART DENTAL SUPPLY
The process begins with custom Burkhart HRC Boxes, which include packing foam to protect your handpiece. Once the enclosed form is filled out, the box can be shipped using the provided prepaid shipping label. The HRC team will take care of the rest.
What Makes Us Different Quick Turnaround
Specialized Technicians
Flexible Care
We can repair handpieces faster than sending them to the manufacturers, with an average turnaround time of 5 days.
We work closely with manufacturers to properly repair handpieces to manufacturer specifications and keep up to date on training.
We provide an estimate before performing any work or make any needed repairs immediately. You mark the intake form with your preference.
Free Shipping
Replacement Options
Warranty on Repairs
We provide shipping labels and boxes to make sending handpieces for repair convenient and affordable.
We offer both OEM (original equipment manufacturer) and non-OEM repair parts so you have more options.
We offer a 1-year warranty for all OEM parts we repair. For all non-EOM parts, we offer a 6-month warranty.
Once the handpiece arrives, it is sterilized and evaluated, and an estimate is created unless marked pre-approved on the form. After the handpiece repair has been approved, the handpiece is disassembled completely, internally cleaned, parts replaced as needed, and thoroughly tested. Ian explains that he loves the diversity of the handpieces they work on. "We are receiving everything from W&H to NSK handpieces and everything in between. It's always a new experience every day of what's going to be in those boxes." Burkhart's Handpiece Repair Center may be small, but it's mighty. This dedicated team of technicians work tirelessly to ensure the entire repair process is as seamless and stress-free as possible.
Need to contact the Burkhart Handpiece Repair Center?
Call 877.311.3856
CATALYST MAGAZINE // Q1 2024 // 19
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20 // BURKHART DENTAL SUPPLY
2024
Q1 Spotlight Products
JAN FEB MAR
Offers valid January 1 through March 31, 2024. Not to be combined with any other offers and are subject to change. Promotional offers are stocked and shipped with your order by your dealer.
Unprecedented Power
NEW Ti-Max Z Series Air-Driven Handpieces Most Powerful at 44W* * Compared with the same handpiece class offered by other major manufacturers, as of July 2023
January - March 2024
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44W ***
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*All NSK no charge goods requests must be submitted to NSK. Please send a copy of your distributor invoice to: NSK Promotions, 1800 Global Parkway, Hoffman Estates, IL 60192; or fax to: 1-800-838-9328; or email to: orders@nskdental.com. To be eligible, you must submit by April 30, 2024.
**Air supply pressure specified by each company *** Air pressure at 0.42 MPa
NSK America Corporation • www.nskdental.com 1800 Global Parkway, Hoffman Estates, IL 60192 • Tel: +1 (888)675-1675 • Fax: +1 (800) 838-9328
Warmth and Whimsy Making kids & teens feel comfortable at Stellar Kids Dentistry and Stellar Family Orthodontics BY DAWN KAHL
22 // BURKHART DENTAL SUPPLY
Dr. Sonu Lamba (left) and Dr. Paul Kahlon (or just Dr. Paul, to the kids).
Dr. Paul Kahlon and Dr. Sonu Lamba of Stellar Kids Dentistry and Stellar Family Orthodontics discuss how their long-standing partnership with Burkhart Dental Supply has helped them grow their practice to include multiple pediatric dental and orthodontic offices. “My kids absolutely love going to the dentist,” says Andrea, a Burkhart Associate. They have been going to Stellar Kids Dentistry since the oldest, Joey, got his first tooth. It might be the small door he gets to go through when his name is called. It might be the kid-friendly movie playing on the TV overhead while he is in the dental chair. Or it could be the general warmth and charm that practically emanates from doctors Paul Kahlon and Sonu Lamba, owners of Stellar Kids Dentistry and Stellar Family Orthodontics. We had the chance to interview them about their growing practices and the secret to their success. During our visit with them, it became immediately apparent that they love what they do. They started their first practice in Mukilteo, Washington more than a decade ago.
"We've been with Burkhart since the beginning of our practice over 11 years ago," says Dr. Paul. “Our rep Steve was so involved in designing our first office, and Burkhart has equipped all of our locations since.” They credit Steve with an impressive level of customer service. “He wasn't just interested in supplying us with the equipment… he was in there with a design… and we hadn’t even committed to work with him.”
24 // BURKHART DENTAL SUPPLY
Dr. Paul and Dr. Lamba hang playful details and incorporate thoughtful design into their operatories (left) and reception areas (below).
The partnership with Burkhart continues to this day with Account Manager Niki Allan. “Their customer service is unbelievable - our current rep Niki is so responsive and goes above and beyond to help us.” Dr. Lamba notes that Burkhart's personalized service has saved them money in other ways too. “Niki finds any rebates or discounts for us based on the products we use. This ends up saving us more than just individual product prices would.” The dentists also appreciate how Burkhart prioritizes their equipment needs. Says Dr. Lamba, CATALYST MAGAZINE // Q1 2024 // 25
LEFT: Dr. Sonu Lamba (seated) and Dr. Paul Kahlon (standing). BELOW: Reception area of Stellar Family Orthodontics
“If something breaks that could impact patient care, Burkhart will respond right away to fix it.” With Burkhart's partnership and support, Drs. Paul and Lamba have successfully expanded their practice to its current size. “Burkhart allows us to focus on taking care of our patients and staff,” says Dr. Paul. Over the last eleven years, the business has gradually expanded to include 3 pediatric dental offices and 2 orthodontic offices, the newest of which opened in May of 2023 in Mukilteo. “For us, It's all about that patient experience and that parent experience. And that really matters to us. So, we like to have time for all our managers and our admin to be able to relate to parents, connect with them on a one-to-one level,” says Dr. Lamba. To accomplish this, they opened a Patient Support Center in order to have centralized services for billing and scheduling to support all their locations.
26 // BURKHART DENTAL SUPPLY
The team at Stellar are so focused on creating an inviting space that they put incredible intention and thought into all aspects of the designs of their offices. They started by creating spaces with colorful, whimsical designs. From the brightly colored aliens on the windows at their Mill Creek location to a reception area with planets on the rug and stars on the lights at Everett, they wanted to make sure kids feel welcome there, long into their teen years.
“Our offices are not sort of nursery-ish, or toy-boxy; they’re fun and colorful, but one where we can retain patients into their adolescence and teen years.”
CATALYST MAGAZINE // Q1 2024 // 27
Another view Stellar Family Orthodontics’ bright and welcoming reception area
Their largest office also has a semi-private and private operatory for kids who need a quieter, calmer environment. In fact, Dr. Kahlon considers all five senses when designing a dental office. He takes into account sight, sound, smell, touch, and taste. “(I) try to think through like all five senses, you know, the acoustics I mentioned, but also, how's this office going to smell when you walk in or, how colorful or bright is it? Is that what I want?”
28 // BURKHART DENTAL SUPPLY
Ergonomics, traffic flow, operatory design, and even acoustics were considered. Although they are limited due to needing cleanable spaces, touches such as carpeting in the orthodontic offices, awnings, plants, and pillows are all incorporated for sound control. And these pillows also double as a valuable tool to put under a child’s knees if the chair is too big. With a mission to provide exceptional patient care and experience, it’s no wonder this dental group was recently Voted Best in the PNW by the Seattle Times.
Now in 5 Thriving Locations Stellar Kids Dentistry
Stellar Family Orthodontics
Mill Creek
Mill Creek
Mukilteo
Mukilteo
13209 44th Ave SE #101 Mill Creek, WA 98012
4420 106th St SW Ste A Mukilteo, WA 98275
13209 44th Ave SE #102 Mill Creek, WA 98012
11700 Mukilteo Speedway #407 Mukilteo, WA 98275
Everett
111 SE Everett Mall Way D Everett, WA 98208
“We want people to come in and feel like wow, this is so cool. Like, kids are wanted here. We're wanted here. This is our dental family.”
The Seattle Time’s Best in the PNW Award is the culmination of months of regional nominations and voting to determine gold, silver and bronze winners in 282 categories. For 2023’s awards they received over 14,000 nominations from over 11,110 businesses. In the end only the top 846 businesses were awarded the title.
To learn more about Stellar Kids Dentistry, visit
StellarKids.com
CATALYST MAGAZINE // Q1 2024 // 29
We Provide Expertise and Service to Free Our Clients up to do
great things Since 1888, Burkhart Dental Supply has proudly been a family-owned and operated company founded on three major principals: integrity, knowledge and our clients’ success. Our main goals are to help improve efficiencies, leverage advanced technology and reduce overhead costs while maximizing revenue opportunities. We make every decision with our clients in mind. Let us show you the Burkhart Difference.
1.800.562.8176 | BurkhartDental.com
30 // BURKHART DENTAL SUPPLY
Your Total Dental Water Management Solution Simplify your approach to managing water compliance with HuFriedyGroup.
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Promo Code 3232 Visit HuFriedyGroup.com/Promotions Offer(s) valid in the 50 United States and District of Columbia. Participation is not permitted for customers who participate in any other pricing program, including government, group practices, special markets, community health centers, schools, institutions, and discount customers. This offer cannot be combined with any other offer or promotion. To get your at no additional charge product(s), please fax a copy of your Burkhart invoice dated January 1, 2024 - March 31, 2024 indicating the required buys and your at no additional charge goods selection to 773-694-1971 or by email to redemptions@hu-friedy.com. Proofs of purchases may be used for marketing purposes. Redemption must be postmarked by April 30, 2024 .
Hu-Friedy Mfg. Co., LLC, 1666 E. Touhy Ave., Des Plaines, IL 60018 | HuFriedyGroup.com All company and product names are trademarks of Hu-Friedy Mfg. Co., LLC its affiliates or related companies, unless otherwise noted. Marks not registered in all jurisdictions. ©2023 Hu-Friedy Mfg. Co., LLC. All rights reserved. HFL-813 / 0124
CATALYST MAGAZINE // Q1 2024 // 31
32 // BURKHART DENTAL SUPPLY
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• Triple-bevel needle • Exceptional flexibility • Reduces tissue trauma
1.800.562.8176 | BurkhartDental.com
*Free goods shipped with order. Offer valid 01/01/2024-03/28/2024. While supplies last.
Driven by Helping Others Succeed
A Chat With Danny Pecka Perry Burkhart, Jr. Award of Excellence 2023 Winner
BY DAWN KAHL
Danny Pecka is not a big awards guy. It’s not what drives him. So, it was a big surprise when his name was announced for the Perry Burkhart, Jr. Award of Excellence. “I definitely appreciate any award or even any encouragement that I get from any aspect of life, not just my job. But that’s an award that means more to me by far than any sales number that I’ve hit or qualifying mark on paper, because … I’ve always enjoyed that there is a value to those qualities that Perry (Burkhart) showed and that Lori (Burkhart) continues to show.” “If you’re doing it for the recognition, I don’t think that exemplifies the character of the award. So it meant a ton. Because I do spend a lot of time and energy and emotion on my clients, (and) Burkhart in general.”
Danny says he is
driven by helping others improve & positively
David Wolkenhauer, Burkhart’s Chief Revenue Officer (left), awards Danny Pecka, Account Manager (right) the Perry Burkhart, Jr. Award of Excellence on stage at the 2023 Annual Sales Meeting.
impacting their lives. He gets more satisfaction from seeing people win or be happy than from personal achievements or rewards. He is motivated by mutual success and seeing people come together. “I love the new Account Managers that I get to just chat with during a training but more so after the trainings where we get to check-in with each other if they have a question.”
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Here are the reasons Burkhart’s Business Developer Justin Felker nominated Danny and why he was awarded this honor: “Danny does an exceptional job of mentoring new Account Managers and continually connects with them and teaches them. His dedication to helping them along their path at Burkhart is 2nd to none, and he truly is a servant leader in his dedication to this group. He is always willing to step up to the plate to help coach them on how to use Burkhart software, approach clients, compare products, or just handle the mental load when they’ve had a hard day. Danny is also leading the new Account Manager Resource Group, which is a chance for them all to connect quarterly and share wins and challenges. At the end of the day, Danny was trained as a teacher, and he has that teaching compassion. He truly cares for these individuals, just as Perry did when he was running the company. Danny is the same type of person, and he does all of this while working hard in his territory and gaining Platinumlevel success. This award is fitting for someone who exemplifies our values as a company: Integrity, Knowledge, Client Success!” As Danny says, “If I can invest two hours or so a week or whatever the number is into multiple people and make them 50% or 20% more effective, that impact on the business side I think is wild… It is a little bit of time for people that need a little bit of time is wildly more beneficial for them and the company, then, oh, I need to go to 12 more offices this week…and maybe that’s not the right way to think. But I do think that way. And I think it’s part of the reason I do it, but I also just love seeing people win.”
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The Perry Burkhart, Jr. Award of Excellence was established in 2020 as the highest award at Burkhart. President Lori Burkhart Isbell grants this award every year, named in honor of her father and the company’s immediate past President. To earn this award, a Burkhart Associate must exemplify distinction in their contributions, commitment, and achievement in the following categories: • Made a financial impact to the company’s bottom line • Modeled servant leadership • Encouraged a supportive and interactive work community Previous award winners include Phil Salerno, Director of Equipment, Merchandise and Technology, in 2022 and Jennie McQuillan, Senior Compensation and Benefits Manager in 2021.
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