Cliconline annual report 2013 english issuu

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CLICreport 2013 PROJECT PARTNERS


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CLIConline report 2013

Contents

03

16

26

CEO’s Introduction

CLICtraining

CLICbotb

04

18

28

CLICstats

CLICconference

CLICzine

06

19

29

From Zero to 22

CLICplay

CLICawards

08

20

30

CLICtag

UNCRC

CLICstar

10

21

32

Keith Towler’s Intro

Info Right Now

CLICmas

11

22

33

Independent Evaluation

CLICweekenders

MEIC Service

14

24

34

CLICdeparture

YIWCN

CLIC Timeline

15

25

I-SPECT

National Standards

CLIConline is operated by

CLIConline is funded by ProMo-Cymru 18 Harrowby Street Cardiff CF10 5GA

029 2046 2222 info@promo-cymru.org www.promo-cymru.org

Produced in partnership with

CLIConline report 2013


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CEO’s Intro We have worked with many young people and professionals to develop CLIConline, with a focus on co-operation and partnership. These words create a challenge in themselves but the rewards are great. The CLIConline Collective is testament to what can be achieved — an integrated national and 22 local sites across Wales. The CLIConline Collective model is based upon:

Key stats tell the story:

The foundations of the CLIConline Collective are set and growing. This is an impressive tool for information, communication and sharing ideas to support young people to develop their identities.

• Young people needing to have ownership and control of their information source

• The CLIConline Collective network has moved from 800 visits a month to over 50,000 visits from genuine young people

• Collective working - providing the link between the national, regional and local boundaries

• 300 articles a month are supplied voluntarily by a cross-section of young people across Wales

• The creation of the safe place for information and news sharing between young people and between services and organisations offering services to young people

• CLIConline’s young people have represented Wales and youth information We thank all the young people, developments in Europe on more organisations, and local partners involved. than one occasion, including ERYICA conferences in Malta and Sweden We also thank the Welsh Government for having the ambition, foresight and • From a standing start of zero the open democracy to allow young people CLIConline Collective is now linked to develop, control and create their with all 22 local authority areas in own information to ultimately create Wales. This is an unprecedented the biggest channel for young peoples’ network across Wales linking young information and communication in Wales. people and organisations Marco Gil-Cervantes CEO ProMo-Cymru

• Real communication - a website alone is not enough. The CLIConline Collective is made up of a series of social and physical communication networks

CLIConline impacts across all arenas of young people’s lives in the areas of employability, health, self-advocacy and many more.

CLIConline vision The process has also moved the emphasis within the mass media from a one-way voice to interactivity, social networks and having your say. This is now what is expected. It is expected that you will be able to comment. It is expected that you can make your video and show it to the world.

www.CLIConline.co.uk

Our focus must be to facilitate young people’s information gathering, dissemination and communication.” - Extract from ProMo-Cymru’s tender for the CLIConline project, 2008

CLIConline report 2013

“Mass communication is advancing – television has less and less viewing time while computers have more and more. Young people have internet access via mobile phones. Technology is advancing towards a hand-held device that can do everything.


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FRO 2008M

CLICstats The statistics on these pages are a crucial measuring tool for the success of the CLIConline project. They speak for themselves in explaining how much the CLICcollective has grown since 2009. Total CLIConline users:

Cumulative users per year:

As of October 2013 CLIConline has a total of

11,568

1,436 4,315

6,690

9,631

2010

2011

2012

Registered Users across Wales including young people, professionals and partner organisations. They all receive regular e-bulletins about the CLICcollective.

2009

Total articles submitted:

Most read info sections:

All content uploaded to the CLICcollective is read and created by young people for young people.

CLIConline contains information pages created with input from young people. These are the most viewed:

As of October 2013 CLIConline has a total of

12,363

Submitted Articles

Articles submitted by year:

1st

views of Health

2nd

CLIConline report 2013

As more counties have come onboard with their own CLIConline website the number of submissions has increased drastically. 2009

850 articles

2010

2,385 articles

2011 2012

3,277 articles 3,678 articles

CLIConline report 2013

5,352 4,989 views of Employment & Training

3rd

4,902 views of Education


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As of October 2013 CLIConline has had a total of

CLIConline visits per month:

1,381,016

We measure unique visits, not just ‘hits’ that could be a bot or someone coming to the homepage and then going away. A unique visit means someone staying for a notable period of time.

Visits since January 2009

50,000 Visits a month

CLICzine Issue 1 circulated to every secondary school in Wales

CLICbotb Heats across Wales with final held at the Millennium Stadium

www.CLIConline.co.uk

CLICawards Held at the National Museum of Wales with guests including Jeff Cuthbert AM

CLICstar Winner performed at CLICawards at Caerphilly Castle

CLIConline report 2013

Prior to 2009 CLIConline received 800 visits a month. It now receives over


Anglesey www.defaid.com

From Zero to 22

Gwynedd www.ceggwynedd.co.uk

Ceredigion www.infobay ceredigion.co.uk

We were aware of the need for information and advice networks to work at local, regional and national levels to create effective shared information. Previous top down initiatives have been opened up to allow for debate and young people’s voices to be heard — this has been the essence that has made CLIC a trusted communication point for young people in Wales, moving visitor numbers from 800 to 50,000. We have found that information without relevant and user led communication is ineffective.

Carmarthenshire www.carmarthenshire youth.co.uk

Pembrokeshire www.mycove.co.uk

Information created both by ‘experts’ and by young people able to share their expertise with other young people. We have created a partnership with all 22 local authorities in Wales and provided integrated CLIC Collective web sites, branded locally to allow young people in their areas to have a greater connection with their sites. In return we have asked the local areas to support their local editorial boards of young people to guide their developments.

Swansea www.shouttawe.co.uk Neath Port Talbot www.nptshake.com

Rhondda Cynon Taff www.wicid.tv

Bridgend www.bwsted.com


Conwy www.youngconwy.com Flintshire www.youngflintshire.co.uk

Wrexham www.youngwrexham.co.uk

Denbighshire www.theelectricwire.co.uk

Powys www.towip.co.uk

Torfaen www.nitrotorfaen.co.uk Blaenau Gwent www.thebyg.co.uk

Monmouthshire www.e2c.me.uk

Caerphilly www.youth4u.co.uk

Newport www.youngnewport.co.uk

The Vale of Glamorgan www.swoosh.me.uk Cardiff www.thesprout.co.uk

Merthyr Tydfil www.merthyrnoise.com


The most popular Google searches bringing young people to CLIConline...



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Keith Towler Children’s Commissioner for Wales

CLIConline report 2013

Keith Towler’s support for the CLIConline project has been invaluable. He has attended many of our events, including speaking at our 2010 conference and the 2012 CLICawards at Caerphilly Castle.

Keith Towler, Children’s Commissioner for Wales:

“Relevant, accurate and accessible information is vital for children and young people to become active members of our society.

about what is important and relevant to them. I’ve seen first hand how it’s becoming a vital source of information for young people across Wales.

This is why CLIConline and its network of budding young journalists works – it’s because young people are empowered to write about and read

My hope is that the network will grow from strength to strength so that many more young people can benefit from it.”

CLIConline report 2013


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Independent Evaluation In 2012, the Welsh Government commissioned an evaluation of the CLIConline project.

Aware of CLIConline:

47%

94%

2007

2012

94% have heard of CLIConline, compared to 47% in 2007

63%

used information on CLIConline to help them ‘decide what to do’ about something

reported they had taken some further action after accessing CLIConline

with young people in local authority areas, and an online survey of young people using and not using CLIConline. Findings from young people included:

90%

88%

65%

622

felt that the CLIConline resources were ‘helpful’

looked at another website they had been signposted to through CLIConline

54%

were signposted via CLIConline to another website or organisation to help them make a decision or get advice

61%

said they felt CLIConline was ‘really helpful’

www.CLIConline.co.uk

said they had used the CLIConline website

responded to the evaluation, exceeding the target of 500 Find the websites ‘really helpful’

62%

51%

16 years and under

20 years and over

Those aged 16 years and under were the most likely to state that the websites were ‘really helpful’ (62%), compared with those aged 20 years and over (51%)

CLIConline report 2013

61%

This included scoping (to establish the background and context for the programme, the information available and the information to be gathered), analysis of management information, interviews with national stakeholders, young people and practitioners working



It’s a great way to share your opinions and feelings to others in Wales. I’m not the most confident writer, so being able to share my thoughts in video form is excellent! Ragnarok from Swansea www.shouttawe.co.uk


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CLICdeparture

CLICdeparture was a launch and celebration event to mark the next phase of the CLIConline project.

Date

17/12/2008 Venue

Liberty Stadium, Swansea

CLIConline report 2013

Attended by

Over 150 stakeholders, partners & young people

The CLICdeparture event took place at the Liberty Stadium on 17 December 2008. The day was a full-to-capacity launch and celebration of the CLIConline project over the next four years of development.

Workshops included video making and contributing to CLIConline. Performances from Associated Minds artists Beatbox Fozzy (pictured above) and world-record freestyle rapper Ruffstylz had everyone in awe.

The event was attended by over 150 stakeholders, partners and young people who all made the day extremely worthwhile. Keynote speakers included Jane Hutt AM, the Minister for Children, Education, Lifelong Learning and Skills, and John Davitt, the author and learning tool designer.

CLIConline report 2013

CLIC LAN HAS DED


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I-Spect

I-Spect is a group of trained inspectors of youth information in Wales.

Standards developed by

Youth Information Workers Cymru & Estyn Standards completed in

Spring 2012 Pilots launched in

Ispect has trained

61 young people

These standards were developed by a number of National Organisations including Youth Information Workers Cymru Network (YIWCN) and Estyn. If the information provider meets the standard, they are awarded the I-Spect Kite Mark by ProMo-Cymru on behalf of the Welsh Government.

It is envisaged that all youth information providers will request I-Spect assessments to assure the quality of youth information throughout Wales. I-Spect materials can be viewed in English and Welsh at www.promo-cymru.org/resources

www.CLIConline.co.uk

CLIConline report 2013

Newport & Bridgend

Providers can now assess the quality of their information against the five standards in the National Standards and Quality Assessment Framework.


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CLICtraining

300 Young People Total of

10 PSE Lessons CLIConline report 2013

Including

Creative Writing, Video Stories & Picture Diaries

PLA N

4

3&

All of the training packages are available in both Welsh and English and can be viewed and downloaded from www.promo-cymru.org/resources

GE

We have also developed a suite of Agored Cymru accredited training packages, to support young people and professionals to use CLIConline. These include Creative Writing, Video Stories, Picture Diaries, Poetry and Radio Broadcasting.

KS3 KS 4

STA

This accredited training has been well received and supported over 120 professionals and over 300 young people to gain national accreditation.

SON

And

For secondary schools there are 10 PSE lessons: 5 for Key Stage 3 and 5 for Key Stage 4. These encourage learners to use CLIConline to explore the 5 PSE headings for Wales.

KEY

120 Professionals

LES

Training received by

S

CLICtraining has developed a range of different packages to support young people and professionals to be able to use CLIConline.

It was a great day that I thoroughly enjoyed! Ihavethecyrusvirusx from Rhondda Cynon Taff www.wicid.tv

CLIConline report 2013


Zain’s CLIC Story Zain has been involved with Young Wrexham for a year. He is a young carer with a lot of family issues. At the start he was a very shy person who did not engage well with others. He would sit with his pad and pencil, not talk to anyone and draw. Now he still sits with his pad and pencil, but he is fully involved in the meetings. His input is respected by the others and he is very vocal and happy to take part. from Wrexham www.youngwrexham.co.uk


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CLICconference

The CLIConline Information Conference for Young People in Wales took place on 18 October 2010 at the Ebbw Vale Institute.

Date

18/10/2010 Venue

Ebbw Vale Institute Attended by

CLIConline report 2013

150 Young People

Around 150 young people and professionals were in attendance. A precursor to the CLICawards, the event was planned and hosted by members of the National Editorial Group, and celebrated the achievements of young people involved over the previous year.

There was the opportunity to take part in workshops throughout the day, while keynote speakers included Huw Lewis AM, the Deputy Minister for Children, and Keith Towler, the Children’s Commissioner for Wales.

It was an amazing day! Especially how passionate the young people presenting were. Brilliant! SWYD from Gwynedd www.ceggwynedd.co.uk CLIConline report 2013


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CLICplay

CLICplay.co.uk is a dedicated online channel to showcase creative video content.

Running for

1 Year Submissions for

Over 250 Videos

It is fully interactive allowing young people to upload and submit video files directly, rate each other’s videos and share them on social media sites.

Received

127,329 Visits

CLICplay is also available to access at schools, whereas YouTube is often blocked by school safety measures.

This innovative media project has been running for one year and in this short space of time has received more than 200 videos and attracted 50 registered users. In total the site has received 57,103 visits with some videos receiving more than 3000 views.

CrazyDistortion from Rhondda Cynon Taff www.wicid.tv

www.CLIConline.co.uk

CLIConline report 2013

Using CLICplay to promote my university work was great to work with and get feedback from young people in Wales. And thanks to it, I’m now working in the industry that I wanted. I consider that a result.


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UNCRC

The Welsh Government has signed up to the United Nations Convention on the Rights of the Child.

As a proud supporter of this, CLIConline promotes, publicises and encourages all articles, specifically:

Article 12:

CLIConline report 2013

Children have the right to say what they think should happen when adults are making decisions that affect them, and to have their opinions taken into account. CLIConline promotes, supports and enables self advocacy for and among young people through direct involvement and peer-to-peer support when discussing decisions affecting them.

Article 13:

Article 17:

Children have the right to get and to share information as long as the information is not damaging to them or to others.

Children have the right to reliable information from the mass media. Television, radio and newspapers should provide information that children can understand, and should not promote materials that could harm children.

By consulting with young people (as well as professionals and industry experts) when writing its information pages, CLIConline ensures that wording and content is by young people, for young people.The ability to write and comment on each others’ news articles — and between counties across Wales — ensures that information is shared widely and using terms young people will understand and relate to.

CLIConline report 2013

CLIConline is a media channel for young people.They are the gatekeepers and decide what is appropriate for them. All articles contain links to relevant information pages and websites. Where appropriate CLIConline also promotes the positive impact young people have in their area (see testimonials and press cuttings).


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Info Right Now

CLIConline celebrated European Youth Information Day by holding an event entitled CLIConline: Information Right Now on Tuesday 17 April 2012 at the Wales Millennium Centre.

Date

17/04/2012 Venue

Wales Millennium Centre Attended by

Over 180 people

At the event, CLIConline signed the ERYICA European Youth Information Charter on behalf of the Welsh Government. Deputy Minister for Skills, Jeff Cuthbert AM, was guest of honour.

The event was entertaining as well as educational, with performances by young Welsh acts such as Cathays B-boys and The Kix, and a range of creative workshops and information sessions.

www.CLIConline.co.uk

hiyamynameissoph from Pembrokeshire www.mycove.co.uk CLIConline report 2013

He said: “Young people need accurate, up to date and accessible information to make informed decisions in their lives. I am therefore delighted that CLIConline, on behalf of the Welsh Government, has signed the European Youth Information Charter which will put in place minimum standards and quality measures in the provision of information for young people.�

Youth Information is endlessly diverse and should be for everyone and about everything.


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CLICweekenders

CLIConline regularly invites local editorial group representatives on the much talked about CLICweekenders.

There have been

9 CLIC weekenders These have provided over

190 places on weekenders for young people

CLIConline report 2013

Activities have included

Writing content for CLIC, Accreditation, Raft building, ACN training courses, Kayaking, Info section rewrites

These residential gatherings take place at locations across Wales, with between 30-50 young people taking part. Each weekender has a theme. 2012 saw young people piloting the creative Agored Cymru Unit (ACU) training, developing the CLIConline information pages, and qualifying as I-spect inspectors. The heady mix of fun, work and weirdness includes talent shows, dry slope skiing, kendo, indoor caving, film-making, podcast recording and video rants.

The weekenders are free, with CLIConline also providing transport to and from the residential venue. In 2012, 50 Agored Cymru Unit qualifications were completed in subjects including Video Stories, Creative Writing and Photography. The camaraderie and friendly competition between the young people means they return to their local counties as brand advocates, determined that their local site will do as well as (if not better than) those overseen by their peers across Wales.

CLIConline report 2013

Being on the CLICweekender helps you make new friends as well as learning more about CLIConline itself, and I for one cannot wait until the next weekender thechaser from Conwy www.youngconwy.com


I’ve done some truly extraordinary things thanks to theSprout and CLIConline and they have changed my life around and set it on some sort of direction, whereas before, there was none. Stormer007 from Cardiff www.thesprout.co.uk


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Youth Information Workers Cymru Network

CLIConline facilitates the Youth Information Workers Cymru Network (YIWCN), which meets five times a year and offers youth information workers from each local authority the chance to meet, share best practice and resources.

The annual conference

Takes place each Janaury The network meets

At the Royal Welsh Showground in Builth Wells

CLIConline report 2013

Speakers have included

Jo Banks Head of Youth Support & Guidance, Welsh Government

YIWCN provides a strategic overview of information work in relation to national guidance and policy. Its aim is to promote best practice across Wales and links with important professional networks nationally. It organises an annual national conference for information workers with an exciting mix of speakers and interactive workshops. This includes the latest developments in youth information work and social media.

The national conference in January included guest speakers from The Welsh Government, All Wales Sexual Health Network, Flintshire and Wrexham LSCB and UNA. The conference was attended by 63 delegates from across Wales.

CLIConline report 2013

The network terms of reference, minutes and annual action plan along with conference reports and pictures can be found at http://bit.ly/yiwcn.


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National Standards

The CLIConline contract, with the Welsh Government, has developed the National Standards and Quality Assurance Framework for Information Services for Young People.

There are 5 standards for measuring the quality of youth information: 1. Workforce and continuing professional development 2. Provision of information

4. Partnerships and communication

These sit within a Quality Assurance Framework that is intended to provide young people aged 1125, and those who provide information services to them, with quality standards against which information services can be assessed.

Service providers can use the standards as a development/ improvement tool for services themselves. Young people can use them as a clear indication of what to expect from a service and where they can have confidence in the quality of services. CLIConline report 2013

3. User involvement and satisfaction

This document sets out nationally recognised standards for Wales in the delivery of information services for young people.

5. Monitoring and evaluation

www.CLIConline.co.uk


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CLICbotb

The CLIC Battle of the Bands is an annual competition put on in conjunction with the organisers of the Merthyr Rock festival.

Held

Annually In conjunction with

The Merthyr Rock Festival 2012 festival resulted in

200 New CLIC Registrations CLIConline report 2013

Venues used have included

Millennium Stadium, Clwb Ifor Bach, Ebbw Vale Institute, Sin City

The aim is to embed CLIConline within youth culture and raise its profile by encouraging bands to enter the battle.Young people support and vote for friends entering and attend the heats and final.They promote the battle and CLIConline through their social network channels and engage new CLICers at the Merthyr Rock festival, where the winning act and two runners-up get to perform.

At the 2012 festival over 200 new CLICers from all over Wales signed up, while over 2,000 were made aware of CLIConline.

It was a brilliant night! I loved it :) Tansi from Cardiff www.thesprout.co.uk CLIConline report 2013

We gave out 100 t-shirts, 200 badges, 400 zip-pulls, 400 stickers, 1,000 flyers and zines, bracelets, anti-spiking bottle tops and more.


Jazmin’s CLIC Story Jazmin from RCT suffered from extreme anxiety. She was unable to attend school and couldn’t leave home without supervision. Her isolation developed into clinical depression. After discovering her local CLIC site, Wicid. tv, Jazmin began to write about her problems. Creative writing provided her with an outlet to confront her demons, and thanks to the information and advice provided to her by other young people she was able to overcome many of her problems. She now runs Project Inspire: encouraging people to overcome their insecurities. Today Jaz has no fear of leaving the house, and has even been known to speak in public. from Rhondda Cynon Taff www.wicid.tv


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CLICzine

STAYTED!

CONNEC

CLICzine #7

AUTUMN/WINTER 2012

I’M FREE - PLEASE TAKE ME!

CL IC Z INE www.CLIConline.co.uk

THE CHANNEL FOR NEWS,

FOR INFORMATION AND ADVICE

YOUNG PEOPLE IN WALES

E

IN THIS ISSU

THE BATTLE OF BANDS 2012 ARGUMENTS BEATING VOTE @ 16! D BIG WEEKEN PONTY’S EIRIAS ACCESS ALL

MEMBERS OF THE CLIC COLLECTIVE:

/CLIConline

@CLIConline

STAYTED!

CONNEC

CLICzine #5

AUTUMN 2011

I’M FREE - PLEASE TAKE ME!

CL IC Z INE E

IN THIS ISSU

INING CLIC TRA D WEEKEN K: FRIEND FACEBOOFOE? OR ROCK MERTHYR YOUTH SNESS HOMELES 5P BAG THE WELSH TAX

CLICzine is the printed little brother of CLIConline.

NEWS / INFORMATION / EVENTS / ADVICE HELP / LIFESTYLE / HAVE YOUR SAY CLICONLINE.CO.UK // THE CHANNEL FOR NEWS, INFORMATION AND ADVICE IN WALES MEMBERS OF THE CLIC COLLECTIVE:

A’N IG DW IED LT CA YL YS G

There have been

7 issues of CLICzine so far Each issue has

100,000 printed copies produced

CLIConline report 2013

Delivered to every

Secondary school, Sixth form, Youth centre, Info shop, Library and GP in Wales All content written by

Young People

The aim of CLICzine is to direct young people to the online national and local channels by putting a printed version of CLIConline in the hand of every young person in Wales. All articles in the 16-page zine are shortened, and contain a link to the full online version. The cover of each issue is designed by a young person, giving them the chance to see their work on the cover of 100,000 copies of a free publication.

CLICZINE # 4

CLICzine is shared between 1,300 outlets in Wales, including every: • Secondary school (enough for every pupil in years seven, eight and nine) • Youth information shop • Youth centre / club • GP / hospital waiting room

N FROLALHO DI YN Y CGY YN DY ARD FYW CLI YN ID SIR GÂR IEUENCT L 2000 Y SPROUT ERTHYG BWLIO CLIC GAEAF PRESWYL VEGGIE I’N TRO RYD RHAN SUT I GYMGLAU SEN ÔL I… Y DRWG TUADAU ARHOLI

NEWYDDION / GWYBODAETH / DIGWYDDIADAU / CYNGOR / HELP / FFORDD O FYW / DWEUD DY DDWEUD

WWW.CLICARLEIN.CO.UK // CLIC, Y SIANEL AM WYBODAETH, NEWYDDION A CHYNGOR GWEFANNAU CYFUNOL CLICARLEIN

• Library • University and College

CLIConline report 2013

HAF 2011

WWW.CLICARLEIN.CO.UK

All CLICzine covers are designed by young people from across Wales.


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CLICawards

The inaugural CLICawards was held at the National Museum of Wales on Saturday 19 November 2011.

Inaugural awards held

19/11/2011 Venue

National Museum of Wales Attended by

Over 200 Young People

The ceremony celebrated the outstanding contributions made to CLIConline by young people across Wales.

It was a fantastic night and everybody deserved their awards! Peter Elliott from Rhondda Cynon Taff www.wicid.tv

www.CLIConline.co.uk

CLIConline report 2013

Over 200 young people and professionals from all over Wales attended the event along with Jeff Cuthbert AM, Deputy Minister for Skills, who announced the winner of CLICer of the Year award.

The second CLICawards were held at Caerphilly Castle on Tuesday 30 October 2012. Guests of honour at this Halloween-themed evening included Deputy Minister for Skills, Jeff Cuthbert AM, Children’s Commissioner of Wales, Keith Towler and Mayor of Caerphilly, Cllr Gaynor Oliver, who all presented awards to the winners. More than 200 guests turned up at the castle in fancy dress.


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CLICstar

CLICstar was created as a response to the CLIC/Merthyr Rock Battle of the Bands, to give young people with talent who aren’t in a band the opportunity to be seen by an audience of peers and industry professionals.

Entries submitted by video

September October 2012 Winners performed at

CLIConline report 2013

CLICawards 2012

Young people across Wales submitted short videos showcasing a talent, be it singing, rapping, MCing, acoustic performances, dancing, juggling, playing an instrument, producing music, comedy or anything entertaining. Online voting then took place, with the winners performing at the CLICawards. The inaugural winner and runner-up were from Blaenau Gwent.

The winner received a £250 online shopping voucher, while the runner-up won a portable speaker worth £150. They both performed at the 2012 CLICawards in Caerphilly Castle in front of an audience of over 200 young people, dignitaries and professionals. CLICstar winner Autumn (pictured above) performed a number of songs, and as a result was also commissioned by the Welsh Government to perform

CLIConline report 2013

at the Youth Work Excellence Awards at the SWALEC Stadium in Cardiff in February 2013. To book Autumn to sing at your event email info@cliconline.co.uk or call 029 2046 2222.


Working with CLIConline has helped me improve my writing skills and my confidence. I now have the confidence to go out and perform at Caerphilly Castle in front of so many people and I’ve got lots of other performances planned for the future. Autumn from Blaenau Gwent www.thebyg.co.uk

Singer Autumn, 14, from Abertillery wants to pursue a career in journalism after joining CLIConline to help improve her writing skills.


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CLICmas

Since 2010 CLIConline has celebrated Christmas with an annual CLICmas competition.

In 2012 CLICmas received

10,736 visits The articles received over

50 comments The Facebook campaign had a reach of

1,984

CLIConline report 2013

And was engaged

112 times

Not only does this bring a bit of seasonal cheer to the homepage, but also boosts submissions and traffic over the traditionally quiet period.

negative, religious and secular, amusing and even heartbreaking views of Christmas.

Sponsored prizes have included a Nintendo 3DS. Poems, photos and passionate pieces are some of the ways that young people get involved, and CLICmas always provides an excellent platform for them to share their positive and

CLIConline report 2013


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MEIC Service

THE PILO T

In early May 2010, ProMo-Cymru via the CLIC project, was asked by The Welsh Government to pilot a National helpline for young people in Wales.

Within a short timescale we had commissioned leading technology and made lasting partnerships with the National Youth Advocacy Service, Tros Gynnal and later with Children in Wales and Voices from Care.

Meic staff regularly use the CLIC resource as a point of reference and young people are signposted to the Meic service for further support if required. The main source of traffic to the Meic service has been via referrals from the CLIC Collective.

www.CLIConline.co.uk

CLIConline report 2013

The pilot successfully delivered a 12 hour a day service on an integrated phone, text, instant messaging and email service, and led the way towards the present 24 hour service.

CLIC and the Meic project have continued to work together.


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