businesscornwall.co.uk May 2024 | Issue 177 | £5.95 CORNWALL'S PREMIER BUSINESS RESOURCE FOR ALL THE LATEST NEWS AND OPINION 01326 312707 stmichaelsresort.com Feel good again GOOD BUSINESS BEST PLACES TO WORK WINNERS ARTISTIC SOLUTIONS CREATIVE SECTOR IN FOCUS JUST A THOUGHT RCS’ CHRISTOPHER RIDDLE
1 BUSINESS CORNWALL ISSUE 177 CONTENTS CONTENTS Features 10 BEST PLACES TO WORK 2024 The surveys have been completed and the results are in! The Best Places to Work in Cornwall 22 CREATIVE CORNWALL A portrait of artistic diversity 32 COMPANY PROFILE The Royal Cornwall Museum Regulars 04 THE BIG QUESTION How important is collaboration in your business? 06 BUSINESS NEWS A&P Falmouth reports “significant growth” 20 ZEITGEIST A roundup of research 34 ON THE MOVE Appointments page 36 FOOD & DRINK A room with a brew 37 TOURISM NEWS Awards open for entries 38 CREATIVE & DIGITAL A leader to watch 40 EDUCATION & TRAINING Work experience boost 41 CHAMBER NEWS Looking for a new CEO 42 JUST A THOUGHT Outgoing Royal Cornwall Show secretary, Christopher Riddle 44 EVENTS DIARY What’s on? 45 CONNECTED What’s gone? 48 THE LAST WORD Stephens Scown’s Gemma Mittell Workplace Wellness Your place for meetings, events and away days www.stmichaelsresort.com 01326 312707 10 22 42
Being the best
WELCOME
By editor Nick Eyriey
ON THE COVER
Best Places to Work in Cornwall Winners – see page 10
What makes a great place to work? Why is it so important to make your business somewhere and something, that your team feel invested in and proud to be associated with?
The old cliché, a business is only as good as its staff is so true. But to have great staff, you have to look after them.
In this month’s issue of the magazine, we present Business Cornwall’s Best Places to Work in 2024. We turn the spotlight on the top ten Best Places to Work and highlight some of the reasons and factors that stands them out.
Also, this month Rachel Koerner examines Cornwall’s rich creative tapestry. While we regularly hear about Cornwall’s creative and branding agencies, graphic designers etc, we don’t so often feature Cornwall’s makers and artists, although they do represent a vital part of the sector.
On page 22, Rachel meets six of these brilliant creatives and paints a picture with words to illustrate some of the inspirational work they are doing in the Duchy.
As I write this, the sun is finally shining. Still a bit chilly, though, and I can’t quite believe the Royal Cornwall Show is just around the corner. We’ll have a full preview in the next issue of the magazine, but in the meantime Show secretary, Christopher Riddle, pens this month’s Just a Thought column on page 42, reflecting on the past and the future of the event and the importance of the agricultural sector to Cornwall.
EDITORIAL DIRECTOR
Nick Eyriey nick@businesscornwall.co.uk
PUBLISHER
Toni Eyriey toni@businesscornwall.co.uk
ACCOUNT MANAGER
Caroline Carter caroline@businesscornwall.co.uk
BUSINESS DEVELOPMENT MANAGER
Rachel Koerner rachel@businesscornwall.co.uk
DESIGN
Ade Taylor design@businesscornwall.co.uk
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2 BUSINESS CORNWALL WELCOME ISSUE 177
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May 2024 Issue 177 Feel good again GOOD BUSINESS BEST PLACES TO WORK WINNERS ARTISTIC SOLUTIONS JUST A THOUGHT
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The Cornish business community thrives on collaboration.
Do you have any good examples of how it has worked well for you and your business?
4 BUSINESS CORNWALL 01726 624 900 | info@sapc.co.uk | sapc.co.uk
BIG
THE BIG QUESTION
THE
QUESTION
SARA LONG
Cornwall Hospice Care
Caring for the dying and bereaved is all about collaboration; with the patient and their family, with our own teams and those external partners who’re involved in end of life care. Collaboration is key to our charity, but it starts at home. We simply couldn’t exist without the extensive collaboration with our volunteers. We have over 1,200 who regularly donate their time and energy and offer an enviable range of skills that are key to our success.
SOPHIE TURTON
Venton
From the beginning, Venton has championed local business. In line with the criteria of the European funding that supported the conference centre, we have formed longstanding, meaningful relationships with local businesses, from building services, right through to our local coffee suppliers. One of our most prominent business relationships is with Just Cornish who supply scrumptious catering for our clients. Based two minutes along the A30, we’ve been supporting each other since the start of our respective journeys.
MIKE ANDERSON
Hale Events
Our events business thrives on collaboration. A recent enjoyable and enlightening collaboration has been one with Exeter University students from Penryn, who were taking a one-year course studying sustainable business. They set up a ‘consultancy’ to investigate exhibitors’ and visitors’ knowledge and application of sustainable practices within their businesses. They exhibited at the Expowest Cornwall trade show and as a result of their conversations and feedback to questionnaires, have given us great ideas and direction about how we as organisers improve.
ELEANOR SMITH
Ignition
Over the years we’ve been involved in many collaborative projects, but working with renewables suppliers to deliver green energy solutions for our clients has proved particularly satisfying. Investing in solar panels often provides a win-win scenario for the supplier, for the client, for our own business, and for the environment.
SALLY HEARD
School for Social Entrepreneurs
Cornwall is an exceptional place to do business, full of entrepreneurs and innovators, those who feel a strong connection to the place we are all privileged to live and work. This culture of collaboration and support was reinforced again recently when inviting a panel to discuss ‘Place-Based Change’ for SSE’s national board of directors. I asked some of my Cornwall colleagues to join me to share Cornwall’s experience and why they felt it has so successfully thrived on collaboration. As each panellist stepped into the room, the relationship and connection between us became quickly evident to our audience. We continue to have something very special in Cornwall. The challenge now is how can we help other places and regions emulate a little bit of Cornwall magic…
ALEX GRAVES
Hutch
Being a small business with a specific skill set, collaboration is priceless to us. We see collaborating with other local businesses a key part of our strategy. Collaboration allows us to overcome their limitations, capitalise on opportunities, and achieve greater success than we could on our own. Cornwall is full of businesses with diverse skill sets and expertise, being able to collaborate with these allows us, as a collective, to leverage our collective knowledge to solve bigger problems and be more innovative.
5 BUSINESS CORNWALL THE BIG QUESTION
NEWS IN BRIEF
Saffron Academy has launched a new service aimed at businesses lacking a dedicated HR member in their team. Saffron HR Services offers a comprehensive range of services from performance evaluations through to disciplinary and appeals procedures. Director Claire Hall said: “Having worked with several businesses over the years with their training needs as well as their HR, it seemed a timely opportunity to launch Saffron Academy HR Services.”
Ten per cent of profits from Ethica Diamonds’ new Senara Collection will be donated to Cornwall Air Ambulance and Cornwall Wildlife Trust. Ethica Diamonds is a family-run jewellery company based in St Austell specialising in lab-grown diamonds and ethical gemstones.
Saltash-based Westcountry Fabrication has been awarded the ISO9001:2015 certification by industry specialist Steel Construction Certification Scheme Limited (SCCS). Reflecting on the past ten years of ISO9001 certifications, MD Jack Gailer said: “Having the certification and maintaining it for ten years certainly sets us apart from our competitors.”
Business consultant Trevor Lee recently celebrated the 300th episode of his The Better Presentation More Sales podcast. The podcast was first broadcast in February 2018. Since then, more than 100 global presentation and sales experts have appeared as guests on the podcast which is currently rated #2 in Feedspot’s Best Global Presentation Podcasts for 2024 chart.
Mawgan Porth Golf Club, formerly Merlin Golf Club, has become the first golf club in Cornwall to use robotic mowers to manage its fairways. One robot is cutting almost half of the course’s fairways, four times a week, reducing carbon emissions and noise pollution. The robot, manufactured by Belrobotics and supplied by Devon Garden Machinery has an 18 acre capacity and operates using GPS location technology with “centimetre level accuracy”.
START UP GIVEN A GEE UP
The amazing ability of horses to aid recovery from a range of mental health challenges has inspired keen rider Lisa Deacon to set up a specialist therapy business in Cornwall, with the support of a £25k Start Up Loan from the British Business Bank.
Deacon was working in a country pub when she realised her real vocation was outside in the fields. She had always loved being around horses and knew that bond between animals and humans can be an incredible force for good. When she reached a crossroads in her life, she decided the time was right to turn her hobby into a full-time job.
After three years spent training and building
NEW FREIGHT VESSEL
The Isles of Scilly Steamship Group (ISSG) has signed contracts on a new landing craft to meet increasing demand for freight deliveries to the Isles of Scilly.
The new vessel will be named ‘Gugh’ (rhymes with Hugh), an echo of the group’s former freight vessel of the same name, which served as the inter-island launch between 1961 and 1991.
The vessel is a 22m landing craft, which will add another dimension to ISSG’s offer,
up experience, Deacon set up Equine Connect in 2021 to provide therapy through interaction with horses. Positive early results confirmed to Lisa that she was doing the right thing and she decided she needed more equipment and infrastructure for her farmyard base. She applied for a loan through the British Business Bank’s Start Up Loan programme to help fund the cost of a quad bike and some new fencing. The money was also used to create a therapy ‘safe corner’ for children to feel at home.
“Basically, it was for all the things I needed to help me run the business and I just didn’t have that extra bit of money lying around,” said Deacon. “I’m a onewoman-band, so anything that I can use or buy to help me is really important.”
allowing goods to be transported direct to shore, rather than via crane-lift.
This will be the fourth freight-specific vessel in ISSG’s fleet, working alongside its main cargo vessel Gry Maritha, which operates on the Penzance to Scilly route, as well as the Lyonesse Lady and Swift Lady, which serve the inter-island service.
Stuart Reid, CEO of ISSG said: “The level of demand we’re currently experiencing means that it’s sensible to bring an additional vessel into service.”
The Gugh will be based on the Isles of Scilly, with moorings at St Mary’s. She will be able to carry roughly 50 tonnes of freight during normal operations and has a breadth of 7.5m. The vessel will have the capability to carry up to 12 passengers, the same as the Gry Maritha.
6 BUSINESS CORNWALL BUSINESS NEWS
KEEPING IT LOCAL
Representatives from a Cornish digital radio station have met with local MPs in Westminster to urge the expansion of FM coverage to broadcast local content throughout the county.
Rewind Radio’s MD, Richard Woods, and commercial manager, Martyn Saulsbury,
PENZANCE FUNDING
The Penzance Town Deal board has allocated the first round of Enterprise Funds to a broad range of businesses in the community. The Town Deal Enterprise Grants support local businesses, providing capital grants to encourage both business start-ups and growth.
The selected businesses represent a cross-section of industries, including retail, hospitality, technology, and creative enterprises.
Among the recipients is Emily Nixon Jewellery, which was awarded £250k for the renovation of the derelict Union Club on Morrab Road. The building will house Emily Nixon Ltd, with the business moving to Penzance from Hayle.
“We are delighted to see the Enterprise Funds being allocated to such deserving businesses that are integral to the fabric of Penzance,” said Sarah Shaw of the Penzance Town Fund. “These grants represent a crucial investment in our community’s future, fostering a resilient and vibrant local economy.”
visited London to advocate extended FM coverage across Cornwall for local commercial radio.
They met with MPs George Eustice and Derek Thomas who pledged their support for a new FM licence in Cornwall for locally-produced commercial content.
Founded in 2021, Rewind Radio currently broadcasts on DAB digital radio and the internet. And, says Woods, with Pirate FM having disappeared from the airwaves to be replaced by a national station, there is no county-wide commercial radio content available on FM.
Woods said: “We’re aware of the outcry from listeners at the loss of Pirate FM… as Cornwall’s only independent commercial station, we need to fight to provide the county’s listeners with what they are shouting for, a local FM licence dedicated to relevant, local content.”
INTERNATIONAL SHOWCASE
An international delegation of ministries and businesses have met with the University of Exeter and members of the south west’s critical minerals cluster to discuss opportunities in the emerging geo-resources sector.
Representatives from countries including Kazakhstan, Mongolia and Turkey were introduced to Camborne School of Mines and exploration companies based in the region as part of a fact-finding and familiarisation tour.
It also offered local companies the opportunity to network with key industry players and to learn about market access processes in eastern Europe and central Asia. The event was organised by the UK Government’s Department for Business and Trade.
DOCKYARD AT CAPACITY
A&P Falmouth’s parent company has reported a “significant period of growth” with all three UK facilities operating at full capacity.
APCL Group brings together A&P Group, A&P Australia, Cammell Laird and Neway. A&P Group and Cammell Laird are the UK’s largest commercial ship building and repair operations supported by blasting and painting company Neway Industrial Services.
In Cornwall, A&P Falmouth has successfully completed four dockings of Red Funnel’s fleet of passenger ferries – all of whom arrived for their annual repair periods.
A&P Falmouth was able to utilise No3 Dock to accommodate the simultaneous docking of Red Eagle and Red Kestrel. The scope of works included hull cleaning and blasting, painting, replacement of steel in the hulls, tank cleaning, various inspections and other survey associated work.
A&P Falmouth has also undertaken several projects for P&O Ferries, Wightlink and Stena Line to date.
APCL chief executive, David McGinley, said: “It has been an excellent start to 2024 for APCL Group. We have experienced our busiest period to date with dockings from new and returning commercial customers alike.”
7 BUSINESS CORNWALL BUSINESS NEWS
GOOD WORK ROUNDTABLE
Evolve Futures, a programme of researchled business support delivered in partnership with the CIOS Good Growth Hub, held a roundtable on the concept of ‘Good Work’ recently.
The roundtable provided a focal point for a diverse group of business leaders to exchange ideas and challenge conventional business practices.
The event highlighted companies that have implemented sustainable and inclusive growth effectively in the workplace, exploring the benefits of formal accreditations such as Employee Ownership, Living Wage Foundation, ISO and B Corp.
The core of the discussions centred around the interplay of organisational culture and governance. Participants considered whether an “ethical culture” is the precursor to effective governance or vice versa. The conversation highlighted the relative nature of Good Work implementation, suggesting that the path to ethical business is not linear or one-size-fits-all but requires a “thoughtful blend of values-driven culture and structured governance”.
BACKING FOR ANGEL NETWORK
Cornwall is set to develop its own angel investment network to foster the growth of local businesses as part of a joint initiative from Cornwall Chamber of Commerce and the British Business Bank, the UK’s economic development bank.
The Bank launched the £200 million South West Investment Fund in July last year following the success of the Cornwall and Isles of Scilly Investment Fund.
An angel investor is someone who invests their own money in a small business in exchange for a minority stake, or equity, in that business, as popularised on the BBC television series Dragons’ Den.
The discussion also ventured into the balance between fundamental “hygiene factors” like fair pay and the higher aspirational values of culture, purpose, and self-realisation. The concept of a Cornish Good Work Charter was proposed to encapsulate these values and provide guidance for Cornish companies seeking to improve their workplaces through the various routes available to them, whether Living Wage or Four Day Week.
While it was acknowledged that fair pay is paramount, business leaders shared insights on creating workplaces where employees feel appreciated and integral to the company’s mission. This holistic approach was exemplified by companies like Wildanet, which as a B Corp and Living Wage employer is making strides in ensuring that its growth translates into secure and rewarding opportunities for its employees.
Emma Fashokun of Cornish Gems discussed the company’s commitment to the Real Living Wage and the importance of flexible working arrangements, especially for individuals with caregiving responsibilities, while Bluefruit’s Chris Wright told the roundtable of the company’s journey to becoming an Employee-Owned Trust.
Last month British Business Bank chair Stephen Welton CBE hosted an event in Newquay organised by Cornwall Chamber to bring together a range of existing and would-be angels to discuss the creation of a new Cornwall Angel Network.
The event was part of a three-day visit to Cornwall by Welton where he met with local businesses, organisations, investors,
FISH MARKET DEAL DONE
W Stevenson & Sons (WS&S) has signed a new seven-year agreement to be the exclusive auctioneer at the Newlyn Fish Market.
The deal with Newlyn Pier & Harbour Commissioners is said to provide clarity and stability for both parties.
Newlyn Pier & Harbour Commissioners chairman, Rob Wing, said: “This new agreement between NP&HC and WS&S may have taken a long time to bring to fruition, but we are confident that it represents the best possible opportunity for all fishers that land their catch at Newlyn Fish Market.”
W Stevenson & Sons MD, Paul Trebilcock, added: “From our perspective, we are absolutely clear that WS&S has a responsibility to ensure the efficient, transparent and independent operation of the auction at Newlyn Fish Market and that our priority must be to further enhance Newlyn’s reputation as the number one market for quality fish in the UK in order to attract more vessels, secure more fish to be sold through the market and more buyers to help ensure the best prices for the fish that we auction.”
and Cornwall Council to discuss economic growth and business access to finance.
Welton said: “Business angels are an important part of the finance chain for small businesses, and we know from our investment fund experience that there is an appetite for more angel investment in Cornwall.”
8 BUSINESS CORNWALL BUSINESS NEWS
9 BUSINESS CORNWALL The Royal Cornwall Events Centre, Wadebridge www.pavilioncentre.co.uk CONFERENCES • MEETINGS • TRAINING DAYS Considering a new venue for your next private event? Scan below for more information. Truro & Penwith College Proud to be one of only five Further Education colleges across the whole country to receive Expert Apprenticeship Provider status from the Department for Education and Cornwall & Devon’s top provider for Apprentice Achievement Expert Apprenticeship Provider Only truro-penwith.ac.uk/apprenticeships
IN GOOD COMPANY...
Introducing
the
winners of Business Cornwall’s Best Places to Work 2024...
The results are in for the second annual Business Cornwall’s Best Places to Work survey.
Companies from across the Duchy representing a wide range of sectors entered the two-part process to determine the Best Places to Work in Cornwall. Over the coming pages, we rank the top ten companies that made the grade and highlight some of the factors that stood them out.
Our programme partner, Best Companies Group, conducted the surveys, analysed the data and determined the winners and rankings. Part one focused on the main company director, detailing company policies, practices, benefits etc, while in part two, employees were asked 77 questions across eight subject areas to benchmark their satisfaction levels.
The results from the ten firms that made the cut this year demonstrate high levels of satisfaction. On the employee benchmark report, there was a survey average of 91% positive responses compared to an average of 78% from the businesses that just missed out.
Business Cornwall’s Best Places to Work was sponsored by the Cornwall and Isles of Scilly Growth Hub. Investment operations manager, Kirsty MilesMusgrave, said: “With a high standard of competition this year, these awards reflect the fantastic achievement and innovations of people and teams that continue to push the boundaries of success.”
If you think your business has what it takes to be named one of the Best Places to Work in Cornwall, we will be launching the 2025 search later this year.
The results from the ten firms that made the cut this year demonstrate high levels of satisfaction.
10 BUSINESS CORNWALL BEST PLACES WINNERS
11 BUSINESS CORNWALL BEST PLACES WINNERS
Website: whyfield.co.uk
Head office: Truro
MD: Laura Whyte
Employees: 21
Days annual leave: 29
What three things does your employer do for you that you love?
• 4-day work week. A team treat each week.
• Team building days and activities.
Does your organisation initiate any activities to relieve stress and promote fun?
• Bi-monthly themed staff buffet lunches with games and activities.
• Dogs at work.
• At Christmas, a film plays in the meeting room people can watch over lunchtimes.
12 BUSINESS CORNWALL BEST PLACES WINNERS
1 #
There are a number of reasons why Truro chartered accountancy firm Whyfield has been ranked #1 among this year’s Best Places to Work in Cornwall.
It is certainly not your stereotypical accountancy firm. With a big focus on wellbeing within the company, it offers a yearly ‘duvet day’ that can be taken without notice whenever a staff member feels they need a day at home. It also has ‘Wellbeing Champions’ and mental health first aiders who offer wellbeing check-ins to staff whenever needed. Wellbeing Champions can also signpost employees to further help if required.
The company has also started to send members of the team on EDI (equity, diversity and equality) training courses, ensuring its policies reflect the current and evolving world. Its recruitment process removes any questions including name, gender and age, so it assesses people’s applications based on their skills and experience only.
While the Whyfield team don’t necessarily spend as much time in the office as some other companies – due to a four-day week with just 34 hours per week – when they are there, the working environment is very important.
WHYFIELD
Chartered accountancy
incentives and bonuses throughout the year. Staff are also encouraged to continue their studies if that is what they would like to do, and are supported in any extra-curricular activities they may wish to undertake.
“Our organisation is all about people,” says MD Laura Whyte. “We love numbers but people are our passion. It’s people that inspire us to do better every day and we’re here to help them make the most out of every opportunity. Happy people are happy to come to work and deliver great things for our company.”
Happy people are happy to come to work and deliver great things for our company.
A contemporary and well-lit office, where every team member has a large desk space with a comfortable chair and continuous opportunities to upgrade their working spaces if needed (including things like screen adjustors, additional storage, foot-rests, and back support). Each team member is also gifted a desk plant on their first day of working here.
Other factors that contributed to Whyfield being rated as Cornwall’s Best Place to Work include professional development plans with quarterly reviews and offering
“Employee satisfaction and wellbeing are of huge importance at Whyfield,” said one of the responses in the Best Places employee survey.
“We enjoy coming to work each day to a workplace that genuinely cares about us and wants the best for us. On top of all of these brilliant things that are offered, we have a solid foundation of a fantastic business with excellent leadership – a workplace that we want to work in and shout about. We feel safe, appreciated, and valued.”
13 BUSINESS CORNWALL BEST PLACES WINNERS
#
2
3 #
SOLVE WEB MEDIA
Internet marketing service
Explaining his company’s raison d’etre, founder and MD Lawrence Harmer points to Solve’s “strong overarching ethic: to have a positive impact for planet and people”, providing “an inclusive and welcoming environment for all”. And its credentials back up these aspirations. The company has been a Living Wage Employer since 2021, a B Corp since 2019 and a LGBTQA+ verified workplace since 2022.
The business, he says, is deeply invested in the success of its employees. If they do well, Solve does well. “We celebrate the wins together,” Lawrence says.
As well as a range of staff-friendly, fun initiatives, such as the ‘cheesy banger playlist’ – a weekly competition where song nominations are put into a playlist and team members guess whose belongs to who – and birthday lunches for each team member, care is also paid to staff wellbeing with a light and airy office, “full of plants”!
HIYIELD Software company
Hiyield is a climate conscious digital product studio with a strong commitment to its people. It offers flexible working, a generous holiday allowance, enhanced sick pay, comprehensive maternity and paternity benefits, alongside private healthcare and time off for volunteering.
Hiyield was recently awarded B Corp status and received a substantial score in the ‘workers’ area which recognises a company’s commitment to its employees.
Hiyield takes pride in nurturing and supporting a diverse and unique workforce. It has an equality and diversity policy in its company handbook and job listings make it clear that it values equal opportunities and applications from all backgrounds.
Website: hiyield.co.uk
Head office: Truro
Co-founder/CTO: Matt Ville
Employees: 22
Days annual leave: 30
Activities to relieve workday stress and promote fun:
Mystery Fun Time – a regular social event hosted virtually so everyone can attend.
• The watercooler slack channel - a bot asks a riddle or fun question at 10am every day to prompt non-work chat and interaction.
The Strava running club - fitness enthusiasts share their stats and encourage each other.
What three things does your employer do for you that you love?
• Offers a truly flexible workplace with better than average annual leave, including Christmas close down and finish early Friday in the summer.
• Creates a team that really want to work together.
• Listens – when anyone has an idea it is considered. We are now a B Corp because someone on the team suggested it and we will soon be trialling the 4-day working week.
14 BUSINESS CORNWALL BEST PLACES WINNERS
Solve makes positive efforts to be an inclusive workplace. In addition to ongoing diversity training and wellness programmes, the company also partners with Purple Goat – a leading disabilityled agency and Falmouth University’s Immersive Business programme to ensure its work practices, environment and recruitment practices are accessible to all.
Website: solve.co.uk
Head office: Nansledan
MD: Lawrence Harmer
Employees: 15
Days annual leave: 30
Does your organisation initiate any activities to relieve stress and promote fun?
• Cheesy banger playlist. Funky shirt Friday.
• Quizzes in the conference room.
If we were to ask your employees, “What three things does your employer do for you that you love?” what would they say?
• Flexible working. Team days.
• Healthcare plan.
BEST PLACES WINNERS
15 BUSINESS CORNWALL
HARLAND ACCOUNTANTS
Chartered accountancy
Harlands, which was shortlisted in the Employer of the Year category at the national Accounting Excellence Awards 2023, holds the wellbeing and progression of its people highly.
Its stated aim is to support team members throughout good times and bad, both for themselves and those of their families.
“Our open door policy means that there is freedom to be ourselves and to share what we are comfortable sharing, knowing that Harlands is a safe environment in which we can thrive and be supported.”
Harlands is constantly looking at ways to evolve experiences of its team. It does this by offering
HERTZIAN
As a small business, Hertzian invests significant time and capital in cultivating a culture that prioritises the happiness and productivity of its people. CEO Christopher Weavill regularly delivers presentations on sustainable workforces for local events, emphasising the advantages of investing in workplace wellbeing.
The company has even developed a unique weather chart system, enabling individuals to report their wellbeing and stress levels. This tool records and addresses downward trends in people’s “weather”, ensuring prompt action.
training as well as non-traditional job related experiences such as seminars by the ‘morning game changer’ and encouraging all team members to venture out of Cornwall and indulge in experiences in cities such as Manchester and London.
The accountant also pursues clients whose values are closely aligned with its own and enjoys witnessing the impact that driven entrepreneurs who want to do “good business” are making.
Harlands says its prides itself on its people, “because we know that it is our people that are the beating heart of everything that we do”.
Website: harlandaccountants.com
Head office: St Austell
Director: Deborah Edwards
Employees: 15
Days annual leave: 33
“Hertzian proudly accepts the Best Places to Work award, underscoring our commitment to people. Our success is a testament to prioritising staff wellbeing and productivity, even on limited budgets, fostering a sustainable and growing workforce.”
Website: hertzian.co.uk
Head office: Truro
CEO: Christopher Weavill
Employees: 15
Days annual leave: 33
16 BUSINESS CORNWALL BEST PLACES WINNERS
5 #
Software company #4
Cornwall Marine Network (CMN) is a private not-forprofit company, limited by guarantee and owned by more than 350 local businesses in Cornwall and the Isles of Scilly. Its team provides expert specialist support which helps member companies to grow, by improving marketing, skills, bringing innovation to market and improving productivity in the workplace.
Among a range of benefits, CMN offers a contributory pension scheme, training and development opportunities for career growth, and an annual appraisal scheme.
“Cornwall Marine Network is incredibly proud to win an award for the Best Places to Work,” said CEO Paul Wickes. “We are blessed with great people who care about the businesses, individuals and communities we work with and support. The team are incredibly hard-working, so the award totally reflects all the work the team does.”
CORNWALL MARINE NETWORK
Specialist support for marine sector 6 #
Website: cornwallmarine.net
Head office: Falmouth
CEO: Paul Wickes
Employees: 25
Days annual leave: 31
BEST PLACES WINNERS 17 BUSINESS CORNWALL
NAKED SOLAR
Solar energy company
Website: nakedsolar.co.uk
Head office: Newquay
MD: Tony Sampson
Employees: 50
Days annual leave: 28
Naked Solar values its employees and fosters a positive and inclusive work environment. The company promotes a culture of collaboration, respect, and teamwork, which contributes to employee satisfaction and overall wellbeing. It offers various opportunities for professional development and career advancement. The company invests in its employees’ growth through training programmes, mentorship and continuous leaning initiatives. Employees are also encouraged to expand their skills and take on new challenges, leading to personal and professional growth.
Telephone answering services 8 #
In all the Best Places entries this year, Phoneta particularly stood out for its policy towards active duty military families.
In support of its employees, when a staff member’s partner is away on active duty, it offers flexible work hours and the option to work from home. “We are committed to providing services that consider the specific needs and circumstances of our employees, particularly those with family members serving in the military.”
A family-run business, Phoneta has “an unwavering commitment” to supporting a work-life balance. It prides itself in a deep-rooted family sense, offering “unwavering support” and “active community involvement”.
“Through diversity, inclusivity, and prioritising wellbeing, we’ve cultivated an environment where every team member can truly flourish.”
Website: phoneta.co.uk
Head office: Redruth
MD: Anthony Caddy
Employees: 47
Days annual leave: 30
18 BUSINESS CORNWALL BEST PLACES WINNERS
7
#
PHONETA
CERTUS BIOMEDICAL
Website: certusbiomed.com
Head office: Indian Queens
MD: Joe Butcher
Employees: 18
Days annual leave: 28
“I love working for Certus,” said one member of staff in the employee survey. “We are such a great team who are genuinely like a family! There is so much respect for each other and the ‘hierarchy’ is linear.
“There’s no pecking order and everyone’s opinion is as important as each other. This is a place of work where hard work is genuinely appreciated.”
THE PELOTON
Chartered accountancy
As part of an Employee Ownership Trust, every Peloton staff member has a vested interest in making the company the best it can be, to both attract and retain staff as well as share financially in its success.
All profits are shared between the staff every six months and every team member has a say in the way the company is run, conducted via monthly staff forums.
As a B Corp, The Peloton is driven to protect community and environment and minimises its impact via recycling, composting food waste, being a paperless office as well as buying local where possible. Team members also cook for each other (via a rota) and sit down to lunch together each day. “This activity alone generates a friendly, caring, respectful and collaborative work environment.”
Website: thepeloton.co.uk
Head office: Penryn
Senior Accountant: Daniel Riches
Employees: 15
Days annual leave: 25
19 BUSINESS CORNWALL BEST PLACES WINNERS
Medical equipment supplier 9 #
#10
ZEITGEIST
Investigating the broader mood and opinions across the UK.
GOING UP IN SMOKE
We all know that smoking is bad for your health and your wealth, but new data reveals just how much you can expect to save by kicking the habit.
HEALTHCARE CHALLENGES
£163k
LIFETIME SAVINGS OF A 20 YEAR OLD FEMALE NON-SMOKER
The data was calculated using NHS smoking and government life-expectancy calculators to determine how much a person could save based on their age and gender.
The study assumed the national average of ten cigarettes smoked a day and 20 cigarettes in a £13 pack which was multiplied by the number of years the person would live on average smoke-free, to produce a potential lifetime savings figure.
20-year-old women were found to have the highest potential lifetime savings, with £163,702.50 saved if they were to quit smoking, based on an average of 69 remaining years. 20-year-old men were just behind with potential lifetime savings of £156,585.00 based on an average of 66 remaining years.
And it’s never too late to quit. 45-year-old women, for instance, could still expect to save an average of £99,645 based on 42 remaining smoke-free years. 45-year-old men could expect to save £92,527.50 based on 39 remaining smoke-free years.
HELL ON THE HIGH STREET?
According to a new study by online supermarket Britsuperstore, Truro has the highest number of empty shops in the UK.
7x NATIONAL AVERAGE OF EMPTY SHOPS IN TRURO
While we all know it’s tough out there on the high street and Truro is no different, the perhaps surprising figures claim Truro has 90.6 empty shops per 100,000 people - seven times the national average of 13 empty shops per 100,000 people.
At the other end of the spectrum, Belfast has the lowest number of empty shops per head at 0.3 per 100,000 people.
8 days PER YEAR MISSED BY WOMEN IN SOUTH WEST DUE TO HEALTH
New data from affordable healthcare provider, Benenden Health, reveals that women living in the south west are missing an average of eight days of work a year due to health issues, exacerbated by a lack of appropriate healthcare support for female workers.
Benenden Health found that four in ten (40%) women in the region have heard derogatory comments about a female employee’s health in the workplace, often around them taking time off work, being difficult to work with or not able to do their job properly. Perhaps unsurprisingly, this has left many women reluctant to discuss their health issues with managers, with 37% feeling uncomfortable doing so.
Identifying some of the key issues that women in the south west face in the workplace, 69% said they find it challenging dealing with periods at work, while 63% have faced challenges when pregnant. In this instance, half of women (50%) revealed that they have had difficulty when trying to conceal a pregnancy in the workplace and 67% say they have struggled with the impact of the menopause at work.
LEATHERING IT
New research has revealed the UK industries that have had the most significant increase in wages, with the manufacturing of textiles, leather and clothing industry coming out on top.
£549
NEW WEEKLY EARNINGS IN MAUNFACTURING OF TEXTILES, LEATHER & CLOTHING INDUSTRY
The study by Journo Research, with the help of global fintech group Plus500, analysed the latest release from the Office for National Statistics, featuring results from their Wages and Salaries Survey, and compared the percentage increase in weekly earnings from December 2022 to December 2023.
It found that the manufacturing of textiles, leather and clothing industry has seen the biggest wage increase in one year. In December 2022, average weekly earnings sat at £489.18 for the industry, which went up to £549.41 in December 2023.
The agriculture, forestry and fishing industry takes second on the list. Weekly earnings in the industry increased from £462.40 to £514.45.
Following closely behind in third is the real estate activities industry. Between December 2022 and December 2023, the average weekly earnings in the industry increased from £632.48 to £703.64, a percentage change of 11.25%.
20 BUSINESS CORNWALL ZEITGEIST
TOP FOR HOLIDAY RENTALS
According to a new study, Cornwall is the most profitable “town” in the UK for holiday rentals.
Taking the number of nights rented on Airbnb, Booking.com, and Expedia Group from the Office for National Statistics from July 1 to September 30, the research from Wealth of Geeks calculated how much each UK town makes in revenue.
£40m
AVERAGE FOR RENTALS IN CORNWALL FOR SUMMER 2023
Total revenue is calculated by multiplying the number of nights with the nightly cost of a room, a house, or an apartment on Airbnb.
According to the data, Cornwall is the most profitable for holiday rentals. The “seaside town” made an average of £40,060,440 for its rentals for the summer of 2023. With the average nightly price of a room at £84 and the average price of a house at £117 per night and the price of an apartment at £113, Cornwall had a vast 476,910 nights from July to September 2023.
While Cornwall’s population is around 565,968, it received triple the amount of holidaymakers last summer. According to Wealth of Geeks, Westminster is the second most money-making UK “town”, generating an average of £34,441,270 over the three-month summer of 2023, ahead of Camden in third.
Interestingly, there are only two “towns” in the top ten outside London – Cornwall at #1, and Brighton in sixth place.
CHARITY CHEER
Charity shop sales continued to grow at the end of 2023, boosted by strong online sales.
According to the Charity Retail Association’s 2023 Q4 Quarterly Market Analysis report, charities reported seeing a 19.4% increase in online income compared to the same period in 2022.
75% of charities who took part in the survey said they sold online, while in-store income also remained positive, growing 1.9% year-on-year.
Holiday periods such as Easter and Christmas are traditionally times of increased footfall for charity shops, with many shops getting creative with seasonal marketing campaigns and shop displays.
Christmas 2023 was no exception, with shops reporting seeing an increase in customers making an effort to buy sustainable and affordable gifts.
19.4%
INCREASE IN Q4
ONLINE INCOME FOR CHARITIES
21 BUSINESS CORNWALL ZEITGEIST
CORNWALL’S CREATIVE TAPESTRY: A PORTRAIT OF ARTISTIC DIVERSITY
By Rachel Koerner
Cornwall’s association with creative talent is something I anticipate will never diminish. We boast a vibrant spectrum of artists and makers in our regionworking in many mediums and drawing inspiration from the county’s rich heritage, landscapes, seascapes and communities.
The influence of Cornwall’s creatives goes beyond our borders and their socio-economic impact is vast.
Cornwall’s university, Falmouth University, leads the charge in the creative industries, sculpting a workforce of creative graduates from its campuses in Falmouth and Penryn. The university evolved from the Cornwall Polytechnic Society, founded in 1833 with the purpose, ‘To promote the useful and fine arts, to encourage industry, and to elicit the ingenuity of a community distinguished for its mechanical skill’.
The ‘Poly’ (the original Falmouth home of the society) now houses a theatre as well as a gallery, café and shop and continues to inspire audiences, shoppers, locals and tourists with its enthusiasm for the arts and sciences. Such hubs of creativity are now common across the county, and, with dedicated workspaces such as Krowji in Redruth, they support hundreds of artists and makers.
While Cornwall is also home to many creative agencies offering services such as apps and game development, video production, graphic design and branding, many of Cornwall’s artists and makers are self-employed or work alone.
This month I talk to just a handful of the hundreds of inspirational and brilliant creatives in Cornwall, working from individual studios and workshops dotted across the county, harbouring all kinds of artistic and inventive activity.
The influence of Cornwall’s creatives goes beyond our borders and their socio-economic impact is vast.
22 BUSINESS CORNWALL CREATIVE CORNWALL
23 BUSINESS CORNWALL CREATIVE CORNWALL
ADAM HALLS
ALASTAIR KNOWLES-LENOIR WOOD & RUBBER (PHOTO BY: PRECIOUS COLLECTIVE
JAMIE MEDLIN
LISA WISDOM
LOU TONKIN
(PHOTO BY: SARAH DOLLAR)
LISA WISDOM
lisawisdomartist.com
Lisa Wisdom is a traditional blacksmith and metalwork artist. From her forge near Falmouth, Lisa repurposes found and scrap metal to create evocative collaged landscape pictures. Inspired by discarded metals such as electrical wiring and plumbing pipe she creates a unique range of tools and adornment. Lisa trained as a jeweller and blacksmith, she is a trustee of the Cornwall Crafts Association and co-founder of The Cornish Blacksmiths Collective CIC.
Lisa grew up immersed in Cornwall’s thriving craft scene, her love of metalworking stemmed from a day long course in jewellery making she attended as a child. In 2022 she received the Green Maker Initiative Award for her comprehensive approach to minimising the environmental footprint of her blacksmithing. Through her craftmanship she shares her eco-conscious ethos with her students and engages communities.
Speaking of her journey to becoming a fulltime blacksmith artist and her commitment to sustainability, Lisa says: “I have a deep respect for the heritage of this craft, I am concerned to pass on my skills and knowledge in a way that is sustainable yet respects the long history of Blacksmithing. I want to show that being a craftsperson in Cornwall is a viable career choice and that it can even be done whilst treading lightly on this planet. I do this by using recycled metal and by making a conscious choice about my forge fuel and its source, also by living in as low-impact way as possible.”
Lisa’s work is currently being exhibited locally at CCA Trelissick Gallery, The Guild of Ten in Truro and Make Southwest in Devon. She has a solo show at the Muchelney Pottery in Somerset until June.
JAMIE MEDLIN jamiemedlin.com
Proud Cornishman and marine artist, Jamie Medlin, continues Cornwall’s rich tradition of maritime painting with his jaw-dropping seascapes and yachting scenes. The frankly mind-blowing intricacy of Jamie’s photorealistic paintings demonstrates an incredible talent which is rightly recognised by the Royal Society of Marine Artists. Jamie is regularly selected to exhibit at their annual exhibition at the Mall Galleries in London and in 2023 he gained Associate Member status.
There is currently a unique opportunity to see Jamie’s modern masterpieces being showcased in a retrospective exhibition at The Falmouth Gallery, until June 29. Depending on the complexity of each piece, Jamie’s paintings can take many months to complete. Seeing them in ‘real life’ you will appreciate why. It is only the second time the gallery has exhibited a solo show and the first time 35 of Jamie’s paintings have been brought together in one display.
“We are so lucky here in Cornwall to have the variety of scenes we witness on a day-to-day basis,” he says.
“My simple aim is to replicate these on canvas with high quality artworks that capture the beauty of our wonderful county. My exhibition will be the highlight of my career so far and I cannot wait for everyone to see this collection of work.
“When I complete an original, only a handful of people ever get to see it before it goes to the client or is sold elsewhere. Most have only ever seen prints or images on a computer or phone screen. Because my paintings take so long, I’d have to work unpaid for years to put on a display of this size, so cannot wait to see this amount of my originals under one roof. There is no substitute for seeing the actual artworks in the flesh, so if you like my work, art or Cornwall, I guarantee you won’t be disappointed.”
24 BUSINESS CORNWALL CREATIVE CORNWALL
Continued from page 23
LISA WISDOM (PHOTO
BY: KATHRYN SAINSBURY-WILKES)
JAMIE MEDLIN
As AI continues to dominate mainstream conversation, there are many opportunities for AI to be used in the creative space as a means to save time and costs – but this is not without risk.
Amy Ralston from Stephens Scown’s Intellectual Property and Data Protection team explains why.
The starting position in law is that the individual prompter (person inputting prompts into the AI tool) is the owner of the output generated, save for cases of employment or where the AI terms deem otherwise.
However, that does not mean that the individual is inheriting good clean title; there could be title issues depending on the dataset the AI tool has been trained on. Long story short, you could end up “owning” or “using” output that infringes the copyright of another person.
ALASTAIR KNOWLES-LENOIR
handsforfeet.com
Alastair Knowles-Lenoir, also known as Hands for Feet, has developed a distinctive, fun and soughtafter illustration style. His signwriting has adorned tattoo studios to gig boats, saunas to surf shops.
There has been a resurgence of traditional crafts such as gold-leaf gilding on glass and Alastair has employed this technique to stunning effect across Cornwall. Look out for the glinting typography on windows at Pizza Pls in Penzance, Love of Lemons in Nansledan or Love & Honor in Falmouth, amongst others.
From his base in Porthleven, and with regular stints for Cornish clients such as Yallah Coffee and Finisterre, Alastair has built quite the portfolio, and no two weeks are the same. Drawing inspiration from nature, bold 60s and 70s psychedelia and anything in between, Alastair also collaborates with international brands such as Vans (EU), Samsoe Samsoe (DK), Seadon (USA) and other independent brands in and around Europe.
Talking with Alastair about his plans for the rest of the year and the people and brands he is working with, he adds: “For the rest of the spring and summer
RISK OR REWARD?
Using AI in the Creative Industry
AI tools can produce inaccurate work (“hallucinations”) and biased information. In the advertising space, the usual rules apply – advertising cannot mislead or be socially irresponsible and the applicable advertising codes must be adhered to.
Do your due diligence and make sure your terms of business cover the risk that AI comes with. Creatives are advised to obtain legal support prior to using AI in their work.
To contact Stephens Scown’s specialist Intellectual Property and Data Protection team, call Tel: 01872 265100, email enquiries@stephens-scown.co.uk or visit www.stephens-scown.co.uk
I have a bunch of fun sign and mural jobs lined up in and out of Cornwall and a month-long residency at Print Club London in September. I am hoping to work on many more large-scale mural and sign projects as the year goes on, as well as more illustration-based projects. I’ve also been working on a body of work for an exhibition at some point later in the year.”
Continued on page 26
25 BUSINESS CORNWALL CREATIVE CORNWALL
ALASTAIR KNOWLES-LENOIR
Continued from page 25
LYNNE SPEAKE
preciouscollective.com
Lynne Speake is a multi-disciplinary artist also known for founding the ‘Precious Collective’, a global collective of jewellery artists who are each motivated to create beautiful work inspired by, or incorporating, materials or things they recognise as precious. They challenge traditional jewellery making, be it through the materials they use or the techniques or concepts they apply.
While members are worldwide, the collective involves other Cornwall-based jewellery artists including Lucy Spink, Rebecca Walklett and Ceciel van Oevelen. Lynne’s own work is predominantly wearable sculptures, unique designs born from a passion for erosion, decay and texture.
Since founding the Precious Collective, Lynne has exhibited work internationally but is very much grounded in Cornwall. She recently moved to dry land in Carnkie, just outside Redruth, having lived on a Cornish Lugger for around 12 years in Penryn and Gweek. Talking of her plans for the year ahead and the importance of the Precious community she has gathered, Lynne has been thinking seriously about how to evolve both her own practice and her work with Precious.
This month Lynne is set to take the current travelling Precious exhibition for its fourth outing. Having started in London, then on to Munich Jewellery Week before travelling to Hereford to be part of the ‘Ferrous Festival’ it will next travel to Cagnes-Sur-Mer in the south of France.
ADAM HALLS
adamhalls.co.uk
I love being inspired by the colours nature creates in all sorts of unforeseen places and ways.
Contemporary textile artist, Adam Halls creates stunning tapestries from his studio at his family’s farm on Bodmin Moor. Adam is a trained architect, but expressing his creativity while conforming to the rules and regulations of architecture had little appeal in comparison to the artistic freedom he now enjoys working with textiles. Redirecting his career from architecture, Adam now relishes the expansive scenes Bodmin Moor provides, taking inspiration from his interpretation of the landscapes, colours and textures. Incorporating a range of techniques, including handdying, quilting, heat-fusing and machine embroidery, his creative process adapts with each piece. Adam’s passion for his craft and county is palpable, both in his work and when talking of making a career from somewhere he loves, and from something he loves doing.
With her own creativity, Lynne intends to develop a new body of work and drill down into the parts of her practice that are most important and relevant: investigating the elements, natural world and experimenting. She is not exactly sure at this point how this will develop but when asked, it is this that makes it most exciting - a constant need to evolve and never stay static in her making and artistic development.
“My phone is filled with photos of all sorts of strange things I’ve been inspired by,” he says. “The other week I found myself photographing a copper pipe that had verdigris growing on it in a public convenience because I loved the colours and textures that had formed on the pipe! Another piece I created titled ‘Cellar Wall’ was inspired by the weathering of old lime plaster in a dilapidated farmhouse whose roof had been open to the elements for over 30 years.”
Being a core member of Circle Contemporary Gallery near Wadebridge, Adam’s work is regularly on show among other established artists and is a real hub for creativity in north Cornwall. This August, he will be showing at Trebah, connecting to new audiences with an exhibition that is inspired by the beautiful nature that surrounds Trebah.
“I’m also working on a number of commissions for private clients,” he reveals. “I love the challenge of creating commissions, working with individuals and interior designers, who are looking to bring natural elements to their home and enjoy art that connects to natural landscapes. Bringing the outside in.”
Continued on page 28
26 BUSINESS CORNWALL CREATIVE CORNWALL
PEOPLE DON’T GET EXCITED BY PHOTOGRAPHY, FILM, WEBSITES, WORDS, DESIGN OR EVEN CAMPAIGNS. it’s the ideas behind them. www.idenna.com @idennacreative | idenna creative PEOPLE AREN’T EXCITED BY PHOTOGRAPHY, FILM, WEBSITES, WORDS, DESIGN OR EVEN CAMPAIGNS. it’s the STORIES behind them. idenna.com | @Idennacreative
Continued from page 26
LOU TONKIN
loutonkin.com
Cornish born printmaker, Lou Tonkin lives in Mylor with her dog Moth and three children. Her daughter Celia Rose is following in her mother’s artistic footsteps and is currently studying Fine Art at Truro College.
Having created her own cosy print studio next to her home, in what was the old Mylor bus shelter, Lou enjoys a short commute across the garden with Moth. However, she makes the most of her van, which she has converted to a mobile studio, enabling her to take her sketchbooks to and inspiration from every corner of Cornwall. Lou’s passion for Cornwall is evident in every print as each design depicts a scene from nature; be it wildflowers in her garden or a murmuration above the Helford.
Her love of Cornwall’s landscapes and wildlife is depicted throughout her work- which is prolific. Lou sketches every day and prints every piece herself. She has amassed an impressive community of followers on Instagram with whom she shares photos and videos of walks with Moth and her adventures across Cornwall. She has a rather unique business model which allows her to keep the right balance of work, play and, most importantly, family. Opening her online shop just once a month on the first of the month, she closes it again when her order book is full, on the same day - Lou’s original prints are most sought after.
Lou is often invited to ‘set up studio’ as an artist in residence at different venues such as the Leach Pottery or estate gardens. She is also a keen supporter of the Cornwall Heritage and has been its artist in residence for the last year, and on May 18 Lou will be at their Open Garden event on the Trefusis Estate. Demonstrating her craft as a printmaker, she will be joined by fellow members of the Artificer’s Collective, a group of craftspeople all based in Cornwall (basket maker, Lin Lovekin, woodturner, Jamie Lovekin and blacksmith, Lisa).
Talking further of what Cornwall and the Trust means to her, she says: “It’s really important to look after and educate people about our region’s heritage and by supporting the charity it helps to make the sites accessible for everyone to enjoy. It feels like a privilege to have established my living as an artist in such beautiful county and I am grateful to have passed on my love of Cornwall to my children.”
This Spring offers many opportunities to enjoy the talent of our county’s creatives, beyond those mentioned. Cornwall’s annual Open Studios event (May 25- June 2) promises yet again to give us an insight into many more of Cornwall’s artists’ talents and workplaces, and perhaps inspire the creative in all of us.
28 BUSINESS CORNWALL CREATIVE CORNWALL
Getting your trade mark registered early, preferably before you even start trading, is a good idea. Of course, I don’t need to tell you that. You registered your trade mark years ago and since then have been getting on with your business safe in the knowledge that the right to use your name, and the right to prevent others coming too close, is secure.
A registered trade mark can be renewed forever. But that doesn’t mean that protecting your business name should be a matter of “file and forget”. It shouldn’t be a big effort, but if it’s been a few years since you registered your trade marks or looked at the registrations, it is worth a bit of a review.
Is your core brand registered in all the forms in which it is used? A registration for a word in plain font is usually best, but registrations for logos and stylised versions are a good idea as well. You might have just registered one mark at the beginning to save costs, but it is probably not too late to file additional applications to ensure the best protection.
Is your trade mark registered for all the goods and services you now use it for? It is not unusual for a growing business to expand its offering. For the best protection, the registrations should include both broad and specific terms covering the full range of goods and services in relation to which the mark is used. New registrations should be considered whether or not that means a registration in new classes, or in the same classes as before but with an expanded specification.
Are you planning to expand geographically? You may have made the sensible decision to keep costs low at the beginning by registering just in the UK and maybe one or two other jurisdictions, but it is worth keeping this under review.
If you now have your eye on overseas markets it is well worth filing applications there. EU trade mark applications are a cost-effective way to protect across all EU countries, and we can also advise and assist with protection worldwide.
Are your contact details on the register up-todate? Sounds obvious, but there are probably thousands of registrations with old addresses which have just never been updated. It’s a simple problem but the consequences could be really serious. If your mark is challenged and you don’t reply, the opponent will simply win by default. Also, you won’t receive notifications if someone else tries to register a similar mark.
Treasure the old? So, having reviewed things you are going to apply for some shiny new registered trade marks. Do you throw the old ones away? Not necessarily. These will have an earlier filing date and may still be valuable.
We are happy to help you with a review of your trade mark position. Just get in touch and speak to one of our qualified trade mark attorneys.
DO I NEED TO KEEP UPDATING MY REGISTERED
TRADE MARKS?
by Frederick Noble, British and European Patent Attorney at Albright IP
29 BUSINESS CORNWALL
CREATIVE CORNWALL Albright IP, 18 Lemon Street, Truro, Cornwall TR1 2LS fnoble@albright-ip.co.uk | +44 (0)1209 316161 ASK THE EXPERT
CREATIVE GEMS
Here Now Films
We make standout documentaries and brand films for Cornwall’s favourite charities and brands.
Since founding Here Now over four years ago, Ollie & Ed have grown to become a small studio of creatives, thinkers and doers.
They’ve delivered three national campaigns for FatFace, have become Tate St Ives’ video partner, have helped charities raise over £1.8 million
KBrimson Photography
KBrimson Photography is a leading photography and videography company based in Cornwall. With experienced cameraman and Cornishman Kieran Brimson at the helm, the team offers a dynamic source of commercial and lifestyle photography and videography within the county and beyond. Having gained experience working in the film industry in London, Kieran now specialises in food and interiors and has delivered an extensive array of projects across a
pounds in fundraising and have made films for the likes of BBC World to audiences of millions.
Based in their studio in Newquay, Cornwall, the team deliver UK wide. From small local project films to national brands campaigns, they love what they do! herenow.film/cornwallvideoproduction
wide range of briefs. Some of his latest productions have included collaborations with south west businesses such as Carbis Bay Hotel, Statesman Rail, Truro High School for Girls, Silver Origins, and Aspects Holidays.
Kbrimsonphotography.com
30 BUSINESS CORNWALL CREATIVE CORNWALL
Presenting six of Cornwall’s shining stars from the creative sector...
Coast 360 Digital Marketing
Everyone knows that words are important for selling your story to the world. Yet, few businesses have the time or resources to create content that connects with customers.
That’s where Coast 360 Digital Marketing can help. Our team of writers and marketing strategists supply content that attracts audiences, excites customers and generates sales.
Sanders Design
At Sanders Design, we create custom, user-friendly websites that enhance your brand and empower you to manage your online presence.
We excel in designing stunning websites, crafting custom branding graphics, and providing expert WordPress support.
Our mission is to deliver attractive, flexible designs that effectively engage your audience. What sets us apart? Our friendly, personalised service!
Working at the intersection of creative copywriting, search engine optimisation and brand marketing, we provide blog posts, guides and web page copy that resonates with readers and ranks on Google.
We’ve helped many Cornish businesses achieve success online. Discover how we can do the same for yours.
coast360.co.uk
Oatey Media
We’re Oatey, a Cornwall-based film production company working across the UK and internationally to craft beautifully-branded films to help businesses tell their stories.
It’s simple. We make films for good people doing great work.
Getting to know the people behind a brand and understanding their vision is at the heart of our approach.
We offer unlimited revisions, transparent pricing, WordPress training, and ongoing support because we care about your success. We aim to help you confidently control your online presence, supporting your growth at every step so you can embrace change and thrive.
martin@sandersdesign.com 01872 222299 | sandersdesign.com
Oh So Social
Oh So Social is an international multi-award winning social media agency. We’re an elite team of technical marketing experts, led by one of the UK’s top marketing advisors, Facebook and Instagram-accredited founder Katherine George.
We love social media and take pride in writing great content, designing unique advertising campaigns and sharing our expertise in training sessions.
We specialise in utilising social media to
It’s our curiosity about who they are and what they do that gives us a spring in our step.
We’re a friendly bunch and like nothing more than chatting about how we can help tell your story.
oateymedia.co.uk
boost your business growth online, including:
• Performance advertising to target your ideal customers
Full service social media management, including out of hours community management
• Social media strategy development
• Tailored training options for individual or groups
ohsosocialmarketing.co.uk
31 BUSINESS CORNWALL CREATIVE CORNWALL
PRESERVING THE FUTURE
Royal Cornwall Museum has been through a tumultuous few years, but the team have not had time to dwell.
with Royal Cornwall Museum having the potential to play a leading role in the city’s cultural regeneration.
Contributing to the rising visitor numbers is a new approach to programming, such as the awardwinning exhibition Adrift: Lego lost at sea. The exhibition, which ran last summer, followed the story of the Tokio Express, a cargo ship which lost 62 containers off Land’s End in 1997. One of the containers held nearly five million pieces of Lego, which soon began washing up on Cornish beaches and beyond. Lego continues to wash up to this day. The exhibition was inspired by Tracey Williams’ Lego Lost at Sea project, and asked questions about plastic pollution, ocean currents and environmental impact.
Alongside invitations to speak at national conferences, winning national awards (Best Small Museum, Kids in Museums) and raising millions for capital investment projects, the small team of 14 have held 19 exhibitions, hosted 6,000 school children and engaged 3,500 in community projects.
With a board of trustees chaired by Julie CaplinGrey, the deputy CEO and finance director for Hall for Cornwall, and under executive co-directorship of Jonathan Morton and Bryony Robins since 2020, Royal Cornwall Museum is in the midst of an extensive transformation that includes its name, identity and the building and home to the 200-yearold institution.
In the past 12 months, the museum has seen visitor numbers increase by 42% and the team are pushing to raise numbers to 60,000 by 2026. While Truro undergoes its own transformation, the impact of the museum and art gallery’s growth could be significant,
Royal Cornwall Museum is not afraid to tackle challenging topics through its exhibitions. For example, Ugly Truths is an exhibition to engage visitors in conversations about British colonialism and the legacy of this in collections, including in those of the museum.
Programming has explored Cornwall’s second home crisis and rebellious past. Shortlisted for Exhibition of the Year at the Cornwall Heritage Awards (losing out to Adrift: Lego lost at sea!) was the collaborative Pride 15 exhibition which explored the varied history of Pride in Cornwall and the lives of LGBTQ+ people in Cornwall from the 17th century to the modern day.
Artistic Director Bryony Robins is behind the museum’s changing approach to exhibitions, storytelling and subject matter: “What is the point of museums?” she asks. “Our belief is that the response to this question needs to evolve, and our ambition is to redefine our role so that the museum integrates with our local community, becomes more relevant and more dynamic.
“It’s why our programming featured the Truro Open, where anyone living in Cornwall could submit work,
32 BUSINESS CORNWALL COMPANY PROFILE
and almost all our exhibitions explore Cornwall’s heritage but within a modern context. We have the ability to start meaningful conversations and engage with sensitivity on difficult topics.”
The process of transforming the museum began in January with an extensive capital project. The transformation addresses both practical challenges, such as a severely leaking roof as well as reimagining and updating exhibition spaces to make them more engaging for visitors.
Funding for the museum has come through a number of successful bids. It has been supported by Arts Council England which awarded £1.5 million through the Museum Estate and Development Fund to address the infrastructure and urgent maintenance needs of the museum sector.
The Heritage Lottery Fund provided £250k towards building resilience and sustainability, while Cornwall Council awarded £460k from the Truro Town Deal and in December announced £2.1 million from the Good Growth Programme, which is managed by Cornwall Council and funded by the UK Government’s Shared Prosperity Fund, which aims to help level up communities across the UK.
tells the story of Cornwall’s mining heritage dating back 2,000 years is the first space undergoing transformation. Set to re-open in July, the space will have improved accessibility and the addition of a digital lab to support learning activities.
Sponsoring the transformation is modern-day champion of Cornwall’s mineral extraction industry, Cornish Lithium. As a charitable organisation, the museum relies on paying visitors, members, funding and fundraising and support from organisations such as Cornish Lithium is invaluable.
Our ambition is to redefine our role so that the museum integrates with our local community, becomes more relevant and more dynamic.
“I’d be lying if I said that we don’t feel a degree of responsibility steering such an old and important institution through challenging times, not just for us, but for museums and the cultural sector in general,” says chair of the board of trustees, Julie Caplin-Grey.
“But the support and response we’ve had demonstrates that people care about the museum and its place in our community, and we have the ambition and the strategy to secure the future of the Royal Cornwall Museum for the next generation.”
The Mineral Gallery, which houses an internationallysignificant collection of rocks and minerals and
Find out more about visiting, sponsoring and supporting Royal Cornwall Museum: royalcornwallmuseum.org.uk
33 BUSINESS CORNWALL COMPANY PROFILE
NEW VESSELS SITE MANAGER
The Isles of Scilly Steamship Group has appointed Peter Broad as site manager for its new vessel build project.
Broad, a former chief engineer, Lloyds Register surveyor and engineering
CHARITY APPOINTS COO
The international disaster relief charity ShelterBox has appointed its first chief operating officer.
Natasha Eden is joining the Truro-based charity as it scales up its mission to provide emergency shelter to people uprooted from their homes by disaster or conflict.
She joins ShelterBox from Sanctuary where she has been overseeing a multi-million pound social housing decarbonisation fund, and a strategic partnership with Cornwall Council that will see £100 million development investment in the county over the next ten years.
She said: “I have been following ShelterBox for a number of years and have always been impressed by its delivery of emergency shelter and how it innovates to ensure this is done with local partnerships and by listening to the voices of affected communities.”
MILLER PARTNER
Miller Commercial has made Giles Barton an equity partner and a director of Miller Commercial Valuers Ltd and Listers Property Consultants Ltd.
Barton, who joined Miller Commercial three years ago, has been head of property management since 2022, a role he will continue alongside his partnership.
He qualified as a chartered surveyor in 2004 and has over 18 years commercial property management experience. He joins existing partners Mike Nightingale, Brian Botting and Tom Smith.
“I am extremely pleased and honoured to
consultant, has a wealth of experience representing ship owners with the build of more than 120 new vessels.
In January, the Steamship Group signed contracts with shipbuilder Piriou, meaning that two new ships will be delivered in 2026. Broad will join Chris Lingham as one of two on-site project managers, ensuring there is constant representation at the shipyard in Vietnam and that the build programme remains on budget and on time for delivery.
“I am excited to join the Isles of Scilly Steamship Group at this vital juncture in its history,” he said.
“Having managed the build of over 120 new vessels, I, as a Cornishman, understand the important role these lifeline vessels play in the lives of the Isles of Scilly community and I look forward to delivering them in 2026, securing the long-term future of passenger travel and freight supplies to the islands.”
A CREATIVE POTPOURRI
Newquay-based creative agency Idenna has grown its team across the first quarter of 2024, adding further specialisation into its full-service offering.
Leigh Hickin - Idenna’s new producerrepresents sustained growth in Idenna’s images team in particular; Rebecca Mantle, Idenna’s newest copywriter and account manager, brings extensive event management experience to the copy team; while most-recent addition, Isaac
become a partner of Miller Commercial and a director of our subsidiary company Listers Property Consultants,” said Barton. “The firm has grown in the three years that I have been here and I look forward to taking that growth even further alongside my hardworking and dedicated partners and staff.”
Griffin, expands the agency’s digital advertising offering.
The agency, which is about to enter its 13th year of trading, now consists of a team of 20 working across film, photography, copywriting, press services, graphic design and digital advertising.
Creative director, James Neale, said: “Our newest additions to the team reflect our commitment to purposeful creative campaigns. We love meeting Cornwall’s ecosystem of creatives and held incredibly interesting conversations throughout each round of hiring.”
THE THREE FRENCH
Charles French Solicitors has strengthened its Truro office with two strategic appointments, and an internal promotion.
Returning to the company, Helen Sennett has joined as an associate while Rachael Ash has been appointed residential conveyancer executive. Ben Birkett, meanwhile, has been promoted to director in the residential and commercial property team.
“Helen and Rachael’s appointments and Ben’s promotion are great examples of the firm’s commitment to continued growth within Cornwall,” said director Charles French.
34 BUSINESS CORNWALL ON THE MOVE
BUSINESS COMPETITION 2024
Aimed at early stage, ambitious Cornish businesses with a turnover of over £12,000 and registered before January 2022.
£11,000 prize package, includes 12 months free office space & business support.
Go to the website for more information... Terms and conditions apply.
For more information: enquiries@cornwallinnovation.co.uk www.cornwallinnovation.co.uk
Closing date for applications: 30th June 2024. Winner to be announced: 15th July 2024.
SUPPORTED
BY:
ROOM WITH A BREW
St Austell Brewery was named ‘Best Accommodation Operator’ at the Publican Awards.
With 44 pubs in its managed estate, St Austell Brewery has over 500 rooms to offer in some of the south west’s most popular locations, from St Mary’s on the Isles of Scilly to Bath.
OFFSHORE IN SHOPS
Rock-based Sharp’s Brewing Co has launched its popular Offshore Pilsner to the national ‘off-trade’.
Previously, the beer had only been available in pubs, bars and restaurants, but since the end of last month is now also sold in six and ten-can multipacks in shops and supermarkets across the country.
This launch comes in Sharp’s Brewing Co’s 30th anniversary year as the team celebrates three decades of brewing on the north Cornish coast.
Marketing controller, James Nicholls, said: “We know Offshore Pilsner has proven a hit with consumers across the country since launching in pubs and bars in 2018, and we’re excited to carry this momentum into the retail space and give drinkers even more access to this ‘discovery’ beer.”
Chief executive, Kevin Georgel, said: “We are absolutely delighted to have won a Publican Award for our accommodation offer. This recognises all the hard work and commitment from our operations team and wider support teams, as we strive to make our pubs the best they can possibly be while delivering great experiences for our guests.
“It’s been a huge team effort, and I couldn’t be more proud.”
Meanwhile, the brewery has signed a new ten-year deal with fellow West Country drinks brand, Thatchers Cider.
As part of the agreement, St Austell Brewery will stock Thatchers cider in its managed pubs. Thatchers will also continue to be a key drinks partner for publicans across the company’s 122-strong leased and tenanted estate.
GIN EXPANSION
Padstow Distilling has contracted a UK distributor as it looks to tackle the national market.
The appointment of Thorman Hunt follows the opening of new premises just outside Padstow that will give it an eight-fold increase in production capability.
Driven by a “shared respect for terroir”, distribution of Padstow Gin will focus on the finest restaurants, hotels and trade professionals in London and the UK, but particularly those in pursuit of provenance. All Padstow Gins are macerated with
botanicals that “accentuate the rich geography of Padstow”. Juniper berries are blended with coriander seeds, citrus peel and Alexanders - an ancient coastal plant foraged from the cliffs above St George’s Well on the western side of the Camel Estuary.
David McWilliam, founder of Padstow Distilling, said: “We’ve always had our website for micro-orders but now we’re expanding and there’s truly no better fit. Thorman Hunt sell an extraordinary range of terroir-driven wines from around the world, so we already share many of the same values.”
36 BUSINESS CORNWALL FOOD & DRINK
CLEANING UP
Redruth-based Cornish Changeovers is the latest business to be backed by the South West Investment Fund (SWIF).
The £60K loan from SWIG Finance, which manages the smaller loans element of the South West Investment Fund across the region, will help the business grow its holiday accommodation changeover service.
Cornish Changeovers grew out of a working farm and farm shop business called The Bearded Farmer, owned
by Shaun Ferkin and partner Peter Warrington.
In just over three years, the venture has expanded rapidly and now employs 26 people.
Warrington said: “The job market in Cornwall is very seasonal. This is why we are developing our business to have as many varied income streams as possible.
“This loan helps us to move forward with our plans to create more facets to the business and continue to offer well-paid, all-year-round employment for our team whilst creating more jobs in the process.”
A BLOOMING MARVELOUS HONOUR
Jaimie Parsons, head gardener of Caerhays Castle Gardens, received an Associate of Honour medal from The Royal Horticultural Society (RHS).
The RHS People Awards were presented at a ceremony at the RHS Lindley Hall in London, celebrating individuals who have made outstanding contributions to horticulture and gardening.
“I feel very honoured and proud to have received a RHS Associate of Honour award,” said Parsons. “It’s a privilege to have worked for 30 years at Caerhays Castle Gardens, and I can say I’m as passionate now, as I was when I first started back in 1994.”
An Associate of Honour is awarded to those who have rendered distinguished service to the practice of horticulture during the course of their working career. The Associate of Honour is held for life and the number of associates may not exceed 100 at any one time.
AWARDS ENTRIES OPEN
Entries are now open for the Cornwall Tourism Awards, while the finalists have been announced for the VisitEngland Awards.
The awards are free to enter, with categories for accommodation, food and drink, wedding and business venues, unsung heroes, dog friendly, new business, accessibility, sustainability as well as
events, experiences, visitor information, attractions and new for this year is an International Tourism Award.
Businesses are encouraged to enter as many categories as they are eligible for, before the deadline of Sunday, June 23.
Awards director, Robin Barker, said “This is a fantastic opportunity for those working in tourism and hospitality to raise their profile and get recognition for all their hard work”.
The winners of the various categories
will have the opportunity to enter the 2025 VisitEngland Awards. Meanwhile, three Cornish businesses are among the finalists for this year’s VisitEngland Awards, which will be presented at a ceremony in Liverpool on June 5.
The Pig at Harlyn Bay is in the running for Small Hotel of the Year, while The Peterville Inn will be hoping to be named Pub of the Year. My Cottages in St Ives is a finalist in the Self Catering Accommodation of the Year category.
37 BUSINESS CORNWALL TOURISM NEWS
CZECH BOUNCE FOR PEAKY
Falmouth-based marketing agency
Peaky Digital will be flying out to the Czech Republic this month after being named a finalist at the 2024 European Search Awards.
The digital agency has been nominated for its work with Perranporth-based brand Circular&Co to boost market share for its recyclable cups.
Peaky Digital will be taking a number of the team to celebrate the awards at the ceremony in Prague on May 22.
Reflecting on the nomination, MD Natalie Temple, said: “I’m incredibly proud of the team being shortlisted for our first European Search Award and even more so for it being based on the success with one of our longeststanding clients. We’re really looking forward to the awards ceremony.”
A LEADER TO WATCH
Matt Ville, the founder and CTO of Trurobased software company, Hiyield, has been named among the top 50 leaders to watch in the Great Agencies Growth Index.
BRIDGING THE DIGITAL DIVIDE
Thousands of homes and businesses in rural Cornwall and the Isles of Scilly will get access to gigabit-capable broadband after a third major investment in the Duchy by the Government through its £5 billion Project Gigabit programme.
Last month, Wildanet was awarded a £41 million contract to roll out new connections to over 16,800 homes and businesses in east and west Cornwall, as well as St Mary’s on the Isles of Scilly. It follows an investment of £36 million by the Government last year which saw Wildanet awarded two contracts to connect up to 19,250 homes and businesses in south west and mid Cornwall.
The latest announcement joins up the areas already being delivered by Wildanet and takes total Project Gigabit investment in Cornwall to £74 million - targeting more than 37,000 premises - and brings access
to gigabit-capable internet for people living and working in all areas of the county a step closer.
Towns and villages to benefit from the latest funding stretch from Bude to Looe in the east of the county, and from Portreath to the Helford River in the west. Initial work on network planning and surveys will start soon and installation works are expected to get under way in the autumn.
Wildanet CEO, Helen Wylde-Archibald, said: “The latest investment through Project Gigabit and the awarding of this contract is excellent news for Cornwall and for its many remote and hard-toreach communities.
“It will help to bridge the digital divide, rectifying the historic imbalance in rural broadband provision whilst furthering the Government’s ambition to grow the economy by rolling out first-class digital infrastructure.
The list, compiled by Agency Hackers, highlights leaders who are making significant strides in growing their agencies through innovative approaches.
Ville founded Hiyield in 2019 after a successful career as CTO in several tech start-ups, designing and developing websites, bespoke software and digital products. He has since grown the agency to a team of 20+ staff with offices in Truro, Bristol and London and clients UK wide including The Wave Bristol, Visit Cornwall and New York Water Week.
Under Ville’s leadership, Hiyield was also awarded B Corp status which recognises commitment to social and environmental responsibility. It is also one of Business Cornwall’s Best Places to Work 2024 (see page 10)
HEALTHAPPY NEW WEBSITE
Healthappy, a leading advocate for wellness in the corporate sphere, has launched a new website, designed to enhance accessibility and engagement for organisations seeking to prioritise health and happiness of their employees in the workplace.
The new site, developed by Cape Creative, features a sleek and intuitive design, allowing visitors to easily navigate through informative content.
“We are incredibly grateful to Cape Creative for their exceptional expertise and dedication in bringing our vision for the website to life,” said Emily-Louise Bowden, head of marketing.
38 BUSINESS CORNWALL CREATIVE & DIGITAL
LOCAL INVESTMENT IN NATURE
CORNWALL
Local Investment in Nature Cornwall (LINC) is an exciting new initiative supporting investment-ready natural capital projects in Cornwall to engage with potential investors, buyers and funders.
Does your business want to fund or invest in the environment or have a requirement to purchase nature-based credits or units, such as Biodiversity Net Gain (BNG)?
Are you a landowner with a natural capital project you’d like to market to investors?
LINC: Cornwall’s natural capital exchange
The pioneering matchmaking platform connecting private investors with natural capital projects.
Using the Cornwall’s Natural Capital Exchange, investors can choose from a range of bold and innovative nature projects; from large scale tree planting to butterfly-laden wildflower meadows; from seagrass beds to new wildlife habitats in urban areas.
As well as meeting investor’s environmental targets, these nature-based solutions all contribute to mitigating and adapting to climate change, through natural flood management and nature recovery.
By protecting and replenishing the natural environment these projects will help meet the ambitious target in Cornwall’s pioneering Environmental Growth Strategy and Local Nature Recovery Strategy whereby 30% of our land, rivers and sea will be well managed for nature by 2030.
OUR OFFER Sellers & Landowners of
Free access to the LINC Exchange
Up to £8.5k free development
Match funding up to £30k (projects worth <£100k)
Free
of
Investors, Buyers & Funders of Natural Capital
Access
Networking opportunities with wider community
Capital
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Hub
Access to the online Learning
access
Tailored matchmaking
introductions
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LINC: TREES, WOODLAND & FOREST GRASSLAND HEATHLAND & MOORLAND HEDGES MARINE WETLAND WATERCOURSES & WATERBODIES NATURAL HABITATS NATURE-BASED SOLUTIONS CARBON DRAWDOWN FUNDERS BUYERS INVESTORS HEALTH AND WELLBEING NATURAL FLOOD MANAGEMENT RECREATION CLEAN WATER COASTAL PROTECTION Cornwall’s natural capital exchange Natural Capital Projects Attract £ For more information please email: info@linc-cornwall.com or sign up here: www.linc-cornwall.com
TOP FOR APPRENTICESHIPS
The latest national Apprenticeship Achievement Rate data, released by the Department for Education (DfE), has placed Truro and Penwith College as the top college provider of apprenticeships in Cornwall and Devon.
The data is based on the percentage of apprentices successfully completing their qualifications and shows Truro and Penwith College apprentices have achieved a success rate of 62.7%, well above the national average of 54.3%.
The college’s achievement rate places it not only top across Cornwall and Devon but also as one of the top five college providers of apprenticeship training in the south west.
PE IN A BOX
An innovative project developed by Wave Trust to provide high quality PE education “any time, any place“ in Alternative Provision Academies has won a national award at the Youth Sports Trust conference.
The annual Youth Sports Trust Awards celebrate schools, settings, trusts and individuals who, working alongside the Youth Sport Trust over the past year, have made a real and impactful change to the lives of young people.
The PE in a Box test and trial project, led by Wave’s deputy director of education, Lucy Holloway, was presented with the Outstanding Inclusive Practice Award for the way in which it has supported the use of PE, sport and play to re-engage young people.
“PE in a Box has already made a real difference in our academies,” said Holloway. “Pupils are engaged in physical activity in a way they never were before, with enjoyment of and achievement in PE growing.”
CHINA FLEET TRAINING
City College Plymouth is partnering on a new recruitment initiative with China Fleet Country Club.
The China Fleet Training Academy will see City College provide educational support and ongoing professional development for China Fleet staff.
It will also enhance college students’ access to
job opportunities within the fitness, leisure and hospitality industry in roles at the club.
Jackie Grubb, chief executive of City College Plymouth, said: “Through this collaboration, we aim to create a thriving ecosystem that not only empowers individuals to succeed in the fitness, leisure and hospitality sector, but also contributes to the growth and prosperity of our city and region.”
YOUR PARTNERSHIPS
Truro and Penwith College is strengthening its ties with the business community through a new relationship with the Your Partnerships networking group.
The initiative will help students gain valuable work experience with local employers. Your Partnerships MD, Brock, said: “Your Partnerships is very proud to partner with Truro & Penwith College in a strategic relationship that will ensure the youth of Cornwall are exposed to the
amazing businesses and entrepreneur mindsets of our dynamic members.
“This will ensure to shape the future of Cornwall and expose the young minds into the possibilities of opportunities that are on offer in the county.”
Hayley McKinstry, director of business partnerships and apprenticeships at Truro and Penwith College, added: “This collaboration is a testament to our joint pursuit of empowering Cornwall’s young people, fostering growth, and collectively shaping a brighter future for all.”
40 BUSINESS CORNWALL EDUCATION & TRAINING
A bit of a weird one this issue – I’d like to invite you to apply for my job!
I’ll be stepping down as CEO of Cornwall Chamber of Commerce this summer, and we’re accepting applications for the role until May 13.
It’s been a wrench to finally take the plunge and embrace retirement. I adore this job and the brilliant people I have the pleasure of working with at the Chamber office, out in the business community, and in the wider society of Cornwall/Isles of Scilly that business impacts.
I will, however, leave the role feeling I have achieved a lot and given something back to Cornwall.
I’m quite jealous of the person taking over my role. Cornwall is on the cusp of huge change, and that lucky person will get to support the Duchy’s businesses in what I believe could quite possibly be one of the most exciting decades we have seen since the mining boom of the 1800s.
We are on a journey towards prosperity, with new jobs in emerging sectors, high-tech innovation, and purpose-led companies driving growth through ESG. Cornwall has the highest number of B Corps in the country outside London and a huge number of employee-owned businesses.
I feel very excited that having been privy to whispers about the potential of lithium underground, South Crofty being reopened, and the feasibility of floating offshore wind, I am seeing all these amazing projects and more coming to life.
I am extremely proud of our business community. Everyone is working collaboratively to move us in the right direction, and they will continue to do so under the watch of a new, brilliant CEO.
Who will it be? If you feel this is something you would like to do, please get an application in! Chamber director Joyte Brown, communities & partnerships lead at Black Voices Cornwall, has volunteered
WANTED: ONE CHAMBER CEO
Kim Conchie is stepping down after 12 years in the Cornwall Chamber CEO hotseat.
to ensure that we are completely inclusive in the application process.
It’s not goodbye from me – I will be keeping my hand in as non-executive president, and of course, attending all the best events!
ABOUT THE ROLE
We are dedicated to inclusivity and encourage diverse people to put themselves forward for this role. As CEO, you’ll spearhead strategic initiatives, foster collaborative relationships, and champion the interests of our diverse membership base.
Key Responsibilities:
• Develop and execute strategic plans.
• Cultivate strong partnerships with local businesses and stakeholders.
• Lead a dedicated team to deliver exceptional member services.
• Advocate for policies that promote economic development and entrepreneurship.
Qualifications:
• Proven leadership experience in a senior management role, preferably in a chamber of commerce or related organisation.
• Exceptional communication skills and the ability to inspire diverse stakeholders.
• Strategic thinker with a track record of driving growth and innovation.
• Passion for supporting local businesses and driving economic vitality.
To apply, please send your CV and a cover letter outlining your vision for the Cornwall Chamber of Commerce to kirsty@cornwallchamber.co.uk. Join us in shaping the future of our vibrant community!
WHY JOIN? Cornwall Chamber of Commerce is an independent not-for-profit organisation accredited by the British Chambers of Commerce. We solely exist to represent businesses in Cornwall. Our events provide a platform for businesses to connect, create and make valuable business relationships. Membership to the Chamber starts from as little as £17 +VAT per month and provides you with the tools to promote your business. Get in touch today to have a chat about how we can support you and your business.
Email: hello@cornwallchamber.co.uk Call: 01209
41 BUSINESS CORNWALL CHAMBER NEWS
216006 Online:
www.cornwallchamber.co.uk
42 BUSINESS CORNWALL JUST A THOUGHT
Like Cornwall as a whole, history is a fascinating and important part of the foundations here at the Royal Cornwall Agricultural Association (RCAA), and as one of the oldest institutions in the county, making sure that history and heritage still shapes what we do is paramount.
The vision that was put forward in 1793, just a few miles up the road from where we are now, in Bodmin, was to bring together like minded farmers and landowners to promote Cornwall’s high standards in agriculture, and to support and stimulate the future development of the industry through demonstrating good practice and new ideas.
Over 230 years later, this is a goal still very much at the heart of everything we do.
In those couple of centuries, the ‘show’ had several places it called home, it was staged in both Bodmin and Truro for extended periods of time into the 19th century, and in 1858 the show became nomadic, and would be staged in a different place in the county each year.
Always ahead of the game, the RCAA decided to find a permanent home, and in 1960 the first Royal Cornwall Show was held at the Showground near Wadebridge, as it does so to this day. This was one of the first permanent county showgrounds of its type in the country, a real focus and commitment to the founding cause and a demonstration of the support and importance of agriculture to the local community.
The relevance of agriculture and its influence on the Cornish community is something that hasn’t changed in our 200-year history, however pressures in legislation, environmental matters and finances, have become even more prevalent in recent years.
But as we have moved through the latter part of the 20th century and into the new millennium, we have seen the connection between farmers and food producers, and the end consumer widen further than ever before.
That conscious connection between the crops and the animals in the field, and the food that ends up on people’s plates is something we are passionate about improving.
And we believe this positive relationship between field and fork starts at a young age, and that’s where our focus lies.
THE SHOW MUST GO ON
As he approaches his final Royal Cornwall Show as secretary of the Royal Cornwall Agricultural Association, Christopher Riddle reflects on the importance of agriculture, education, and keeping a 200-year-old event relevant.
looking to work within agriculture from outside the industry, and it seems more needs to be done to promote the agricultural industry as a rich and rewarding career path, especially for those without a familial tie to the sector.
All of the above ties back to an idea a group of farmers and landowners had over 200 years ago about how we keep agriculture relevant and support its development. This all still comes to a head at the Royal Cornwall Show.
Agriculture is still at the heart of everything, and from beef cattle to bees, to blacksmithing, the Show is about providing a platform for all to see, and to keep a shining light on the heritage and culture that Cornwall is known for and proud of.
Bring together like minded farmers and landowners to promote Cornwall’s high standards in agriculture
Since 2017, we have been visiting schools across Cornwall with our Farm & Country mobile classroom and holding our annual Farm & Country Discovery Days at the showground. We’ve reached tens of thousands of young students with hands on and immersive learning with the aim of bridging the gap between one of Cornwall’s most important industries and its young people.
In the process of doing this, we also started to see a decrease in children and young people
The balance between respecting and showcasing our history, but keeping the event one that is relevant for the next generation is a difficult one. There’s no getting away from the fact that the Show must ensure its commercial viability, to keep the turnstiles moving, and be able to deliver the magnitude of such an event each year.
Without the Show, a lot of these industries and skills would struggle to generate such a public platform.
It’s a tightrope that is constantly being tread, and the conditions of which change year on year, but a balance that I believe Cornwall is one of the best at, not only in this country but across Shows around the world.
A tradition I have no doubt will continue for another 200 years.
43 BUSINESS CORNWALL JUST A THOUGHT
For further details of these and more networking events, visit businesscornwall.co.uk
To publicise your event for free, email news@businesscornwall.co.uk
EVENTS
May
2024
08 CORNWALL CHAMBER LUNCH
The Cornish Arms, St Merryn
Good food and good company. This month’s networking lunch, co-hosted by Corker Media, comes from the Cornish Arms in St Merryn. cornwallchamber.co.uk
16 PENZANCE BUSINESS BREAKFAST
Jubilee Pool, Penzance
An opportunity to meet other local businesses and professionals, gain contacts and establish mutually beneficial relationships. Everyone is welcome!
eventbrite.co.uk
16 YOUR PARTNERSHIPS OPEN HOUSE
Victoria Inn, Roche
This is the original home of Your Partnerships and this is always a great meeting. If you have never experienced an Open House with Your Partnerships at the birth home of Your Partnerships, you are missing out.
yourpartnerships.co.uk
16 THE PIG DIPPERS
The Pig at Harlyn Bay
Diving into a swim at Harlyn Bay is like stepping into a tranquil aquatic paradise. So why not attend in May for the beginning of summer and the beginning of new connections?
cornwallchamber.co.uk
23 BITA SOUTH WEST
Vertigo, Truro
09
WOMEN IN BUSINESS LUNCH
Penventon Hotel, Redruth
Engaging and insightful Women in Business event for all to enjoy a day of empowering ladies working together. yourpartnerships.co.uk
11 CORNISH PIRATES V COVENTRY
Mennaye Field, Penzance
Cornish Pirates take on Coventry for the final Championship rugby action of the season! For the full match day experience, why not try a hospitality package. cornish-pirates-com
14 FINANCE IN CORNWALL
Lighthouse Cinema, Newquay
A morning of short snappy presentations from a host of funders, finance providers and support organisations. eventbrite.co.uk
This free event is an opportunity to meet with the South West and Cornwall Board, other BITA members, and local business people in a friendly and relaxed environment for social networking. All welcome.
eventbrite.co.uk
24 30 UNDER 30 AWARDS
Atlantic Hotel, Newquay
Showcasing and celebrating the incredible young business talent within Cornwall. The evening will consist of a three course dinner, entertainment and the announcement of the 30 winners.
cornwallchamber.co.uk
30 NETWORK HFC
Hall for Cornwall, Truro
Network HFC gathers a free-range collective of individuals from business, creative, tech and media, for an informal monthly get-together. It’s off-the-cuff stuff, free of the usual networking stereotypes. Each session culminates with a Q&A with a Cornwall-based leader of their field.
hallforcornwall.co.uk
44 BUSINESS CORNWALL EVENTS DIARY
CONNECTED
Gallery from recent events.
CMG AWARDS
The Cornwall Manufacturers Group (CMG) held its biennial awards at the Eden Project last month with guest speaker Lord Hutton, chair of Make UK.
45 BUSINESS CORNWALL CONNECTED
BUSINESS LEADERSHIP WINNER, JOANNE SHAULDERS (ST EVAL CANDLE)
SMALL/MEDIUM MANUFACTURER OF THE YEAR, SELLECTRONICS
LARGE MANUFACTURER OF THE YEAR, BOTT
JON HURRELL (CMG)
PETER MOODY (SAPC)
YOUR PARTNERSHIPS AWARDS
Your Partnerships hosted its sixth anniversary celebration and awards night at the Penventon in Redruth.
by Dave Scoffin.
46 BUSINESS CORNWALL CONNECTED
THE YEAR:
WARBURTON
CO
ACCOUNTANTS
Photos
NETWORKER OF
DEBBIE
(GW &
CHARTERED CERTIFIED
& BUSINESS ADVISERS)
MOST INSPIRATIONAL BUSINESS: SALLY AND KEVIN COPE (KORU PROPERTY SOLUTIONS)
INNOVATION AWARD: JAMES BAKER AND DAN ANSON-HART (CORNWALL LIVING PROPERTY)
NEW BUSINESS OF THE YEAR: AWARD SPONSOR EMMA COLE (GROWTH COACH) WITH WINNER ELAINE TIBBATTS (TIBSY COMMUNICATIONS)
MOST HELPFUL BUSINESS OF THE YEAR: MARK FIELD (FRESH DIGITAL MEDIA)
BROCK (YOUR PARTNERSHIPS)
SHANE SOLOMON AND MIKE BEE
SPONSORS OPEN DAY
St Ives Rugby Football Club held a special Sponsors Open Day at its final home game of the season as a thank you to all its business partners.
BUILDING BRANDS LOCAL
The FibreHub in Pool was buzzing as the Building Brands event came to Cornwall for an afternoon brimming with marketing insights, networking, and groundbreaking ideas.
47 BUSINESS CORNWALL
CONNECTED
RUSSELL BARAGWANATH (CHAIR) WITH MATT NELLYER AND ANDY DALE (DIRECTORS OF CORNISH RIVIERA HOLIDAYS)
SPONSORS DAY GROUP
PEAKY DIGITAL
DAVE BRIGGS
EVENT SPEAKERS
DAVID MCGUIRE
RUSSELL BARAGWANATH (CHAIR), JONATHAN ROGERS (JDS
PROPERTIES & DEVELOPMENTS), TODD PRISK (CLUB CAPTAIN),
DAVID ROGERS (JDS PROPERTIES & DEVELOPMENTS)
GEMMA MITTELL
associate solicitor at Stephens Scown
WHAT DID YOU WANT TO BE WHEN YOU WERE YOUNG?
Right from the age of about 11, I was told by my teachers that I was so argumentative I should be a lawyer, so I think I was destined to become a solicitor!
WHAT WAS YOUR FIRST FULL-TIME JOB?
I graduated from university with a degree in History and French and I really wanted to find a way to use my French in my everyday life, so I got a job with a global technology firm where I was managing French-speaking accounts for customers all over the world.
WHAT’S IN YOUR POCKETS?
Dog treats – and my phone of course.
HOW DO YOU LIKE TO RELAX?
I’m a real foodie so there’s nothing I like more than going for a good meal in a nice pub on a cold winter’s evening with my husband and our dog – and obviously a large glass of wine to go with it!
WHAT’S THE BEST THING ABOUT CORNWALL?
I would say the weather but since arriving here in August last year, it’s pretty much rained every day! The best thing is definitely the people, everyone is so friendly and happy with their lives which is so different from other parts of the country.
IF YOU COULD INVITE ANY TWO PEOPLE FOR DINNER, WHO WOULD THEY BE AND WHY WOULD YOU INVITE THEM?
Barack Obama because he’s just such an interesting and intelligent person and I bet he has some stories to tell! Plus, I could listen to his voice all day. For the same reasons, probably David Attenborough as he’s such an inspiration.
WHAT’S YOUR FAVOURITE HOLIDAY DESTINATION?
I have family in France and Spain so naturally I love going to both places but I also love exploring new places.
IF YOU COULD BE GOD FOR A DAY, WHAT MIRACLE WOULD YOU PERFORM?
It sounds cliché but I’d eradicate world hunger and poverty. I can’t fathom how there is such richness in the world and yet people are still dying of hunger.
WHAT WAS YOUR BIGGEST MISTAKE IN LIFE?
Not seizing every opportunity –I’m a typical lawyer and tend to overanalyse things so I have probably let moments pass me by.
WHAT WAS YOUR LUCKIEST BREAK?
Meeting my husband as he really has changed my life.
WHAT WOULD YOU LIKE TO BE DOING IN FIVE YEARS TIME?
Hopefully still enjoying my work and succeeding professionally but also enjoying life in Cornwall with everything it has to offer.
48 BUSINESS CORNWALL THE LAST WORD
We support businesses with commercially focused legal solutions that drive growth and protect and preserve your assets and reputations. Whatever your business, we can help you prosper. Your Lawyers For Life 0800 328 3282 info@coodes.co.uk coodes.co.uk You can only enter one category. An overall winner is chosen from the category winners. Closing date: 31 October 2024 Cornwall and the Isles of Scilly Sustainability Awards To apply, nominate or book your ticket, visit: cornwallsustainabilityawards.org Award categories for this year are: • Most Sustainable Organisation • Growing Greener • Circular Economy • Environmental Growth • Carbon Positive Open to any business, community organisation, school, social enterprise or charity based in Cornwall or the Isles of Scilly.
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