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CONTENTS
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July/AuGust 2013 Published by Rankin Publishing, Inc. www.buslinemag.com
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IN THIS ISSUE Full-Service Firm Specializing In Executives
Pure Luxury Transportation .............8 Attracting Riders With Disabilities To Fixed-Route Transit......................................22
Busline Buyers Guide To
Bus Shelters & Street Furniture.......................................34 Busline Vehicle Showcase:
SMALL & MID-SIZE BUSES 37 – 45
RAPID RESPONSE.....................................Page 6 INDUSTRY NEWS ...................................Page 30 ON THE COVER: Pure Luxury Transportation, of Petaluma, CA, services the San Francisco area and Northern California Wine Country. Pictured are Pure Luxury’s Founder and President Gary Buffo and his wife and COO, Jennifer Buffo, with a Turtle Top Freightliner and Turtle Top Van Terra. See page 8.
CALENDAR OF EVENTS JULY 2013 July 19-24 National School Transportation Association Annual Meeting & Convention Tulsa, OK Info: 800-222-6782 AUGUST 2013 August 13-15 International Motor Coach Group (IMG) Strategic Alliance Meeting Snowbird, UT Info: 888-447-3466 August 14-18 National Association Of Motorcoach Operators (NAMO) Annual Conference Columbia, MD Info: 571-312-7117
August 19-20 Midwest Bus & Motorcoach Association Annual Convention St. Charles, MO Info: 608-354-7110 SEPTEMBER 2013 September 10-11 BusCon 2013 Chicago, IL Info: 800-576-8788 September 29 - October 2 APTA Annual Meeting Chicago, IL Info: 202-496-4800
OCTOBER 2013 October 26-31 Taxicab, Limousine & Paratransit Association Annual Convention Boston, MA Info: 301-984-5700 JANUARY 2014 January 11-15 American Bus Association Marketplace Nashville, TN Info: 800-283-2877 FEBRUARY 2014 February 16-20 United Motorcoach (UMA) Expo At Travel Exchange Los Angeles, CA Info: 800-424-8262
Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2013 Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net
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July/August 2013
EDITORIAL & CORPORATE OFFICES
Rankin Publishing Co., Inc. Don Rankin and Linda Rankin, Publishers 204 E. Main Street • P.O. Box 130 Arcola, IL 61910-0130, USA Email: drankin@consolidated.net Website: www.rankinpublishing.com (800) 598-8083 (U.S.) • (217) 268-4959 Fax: (217) 268-4815 Editorial: Harrell Kerkhoff, Editor Rick Mullen, Associate Editor Design: David Opdyke Reception: Sandy Pierce Advertising Contact Kevin Kennedy @ 623-434-8959 Email: kevloraz@cox.net Or Don Rankin @ 800-598-8083 Fax: 217-268-4815 Email: drankin@consolidated.net
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Even for the safest operators, accidents are part of the motorcoach business. But recovering from a collision shouldn’t require extensive downtime. Simply count on Prevost Service for bumper-to-bumper repairs for your Prevost, Volvo and Nova coaches. All work is performed by skilled technicians and welders who are committed to the high standards used in factory production. Following ISO-certified protocols, our experts access the latest technical and engineering data for your specific coach. Immediate access to OEM parts means accident work proceeds without delay, and replacement coaches help you meet your passenger obligations. Prevost collision repair. The only way to get your coach back to assembly-line perfection. And the fastest way to get back on the road.
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T h e u l t i m a t e c l a s s.
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Busline Vehicle Showcase:
SMALL & MID-SIZE BUSES
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Company
Website
Altro Transflor American Cooling Technology, Inc. Ameritrans Bus, Inc. ARBOC Specialty Vehicles Atlantic Detroit Diesel-Allison Bauer Compressors Bauer’s Intelligent Transportation Bitzer Budget Truck & Autobody BusCon Expo C.E. Niehoff Chestnut Ridge Foam Columbia Equipment Daytech De Leo Textiles Diamond Manufacturing Dixie Electric, Ltd. enseicom Espar Climate Systems Euramtec/Prima America Freightliner Glaval Bus Kirks Automotive, Inc.
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www.altrotransflor.com www.actusa.us.com www.ameritransbus.com www.arbocsv.com www.atlanticdda.com www.bauercng.com www.coachsales.com www.bitzerus.com www.budgettruckandauto.com www.busconexpo.com www.ceniehoff.com www.chestnutridgefoam.com www.columbiaequipment.com www.daytechlimited.com www.deleoco.com www.diamondmfg.com www.dixie-electric.com www.enseicom.com www.espar.com www.euramtec.com www.freightlinerchassis.com www.glavalbus.com www.KirksOnline.net
49 27 17 28 14 25 22 31 51 54 30 46 34 35 48 49 45 7 21 29 3 15 52
Temsa .......................37
Turtle Top ..................38
ABC Companies..........40
Ameritrans.................40
Glaval Bus .................42
ARBOC.......................44
Company MAHA Lifts Mobile Climate Control Midwest Bus Corporation Mile-X Nissan Commercial Vehicles Prevost Car ProAir, LLC Protective Insurance Company Proterra Relational Bus Systems Resorts Casino Hotel RUD Safety Step Service Insurance Sutrak TEMSA TIB Trolley Illusions Turtle Top UMA Motorcoach EXPO Vanner Power Willingham Inc.
Website
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www.maha-usa.com www.mcc-hvac.com www.midwestbus.com www.mile-x.com www.nissancommercialvehicles.com www.prevostcar.com www.proairllc.com www.protectiveinsurance.com www.proterra.com www.rbs2000.com www.ResortsAC.com www.ROTOGRIP.us www.safetystep.net www.serviceins.com www.sutrakusa.com www.temsa.com www.tibinsurance.com www.trolleyillusions.com www.turtletop.com www.motorcoachexpo.com www.vanner.com www.willinghaminc.com
Read or Download Complete Issues Of Busline Magazine Online At: www.buslinemag.com Page 6
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erving some of the most sought after travel destinations in the world, Pure Luxury Transportation, of Petaluma, CA, calls itself a “full-service worldwide executive ground transportation company.” The company’s slogan is “Committed to Perfection™,” and, indeed, an emphasis on attention to detail is one of the company’s underlying foundational principles. “We are in a service-oriented industry, transporting the highest levels of executives among its passengers,” said Pure Luxury President Gary Buffo, during a recent interview with Busline Magazine. “In this business, it is a must to have an understanding of the concept of attention to detail. We understand it, and it has been a key to Pure Luxury’s success over the years. It has been very consistent. We have trademarked and registered our slogan, “Committed to Perfection™,” with the federal government, because this is really what our business is all about — perfection.” Gary Buffo founded Pure Luxury in 1991 and co-owns and operates the business with his wife, Jennifer Buffo, who is also the company’s chief operating officer (COO). Pure Luxury’s primary service region is the San Francisco area and the Northern California Wine Country, located just north of San Francisco. This area is home to a wide variety of attractions and events By Rick Mullen, Busline Magazine Associate Editor and is a magnet to tourists from all over the world.
Pure Luxury
Transportation Full-Service Firm Specializing In Executives
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Among Pure Luxury’s services and offerings are tours of the world-famous Napa and Sonoma valleys in wine country, limousine
buses, and we have gotten into the motorcoach business within the past year,” Gary Buffo said. Pure Luxury’s vehicles feature many ameni-
Pure Luxury’s reservations/sales team members include Vicky Crayne (left) and (right from front to back) Sara Malmquist-West, Shannon Bergman, Alicia Slaugh, Kendall Bertao and Kristina Maxwell. Not pictured: Gina Rodriguez-Gross.
ties for passengers including satellite hookups, TVs, DVD players and PA systems. Above and beyond the common amenities found in most travel industry vehicles, Pure Luxury also pays attention to other details, which may not be as obvious to passengers. “We are particular about the style of seats and windows that we choose. We work to design a vehicle that really fits our needs,” Gary Buffo said. “The type of flooring we put in Co-owner and COO our vehicles is also important. With the ipate in wine cave dinners, wine tastings, to wine tours, there is going to be spillage. If we meet the winemakers, etc. Wine tours are some- installed carpeting in our wine tour buses, those thing that not everybody can do, and we defi- vehicles would smell within a couple of nitely do it very well in the heart of Northern months. With the type of flooring we have, we California’s ‘true’ wine country. When you have are able to keep our vehicles smelling good as Napa and Sonoma in your backyard, this is real- the floors are very easy to mop and keep clean.” ly where you focus. During the past 18 months or so, Pure Luxury “Transporting groups in the San Francisco has purchased more than 20 vehicles from area is also a major part of the business. We take Turtle Top, including an executive van, and 23-, passengers to and from various airports and sporting events such as San Francisco Giants and 49ers games.” Pure Luxury’s fleet runs the gamut when it comes to the various types of vehicles available to clients. “We have just about every vehicle used in the chauffeur car and motorcoach industry, including sedans, SUVs, passenger vans, executive vans, cutaway buses, shuttle buses, limo services, corporate transportation, wedding transportation, private wine tours, sporting events and worldwide services, offering clients access to more than 450 cities, 24 hours a day, 7 days a week. “We conduct a lot of wine country tours. We are very destination oriented,” Jennifer Buffo said. “Many groups visit the wineries to partic-
“...it is all about being the best because our clients deserve the best.” Jennifer Buffo
31-, and 47-passenger shuttle buses. “When we started working with Turtle Top, we explained where we had come from and who we had worked with and what our expectations were,” Jennifer Buffo said. “For Gary and I, it is all about being the best, because our clients deserve the best. Therefore, in establishing a relationship with Turtle Top, we focused on service — if there is a problem, we want that part overnight without even having to ask. “Turtle Top has been really good about getting us parts when we need them. The people at Turtle Top have been great to work with. They understand that we are known for having high expectations when it comes to our vehicles.” Gary Buffo added: “What really helped us was Turtle Top rep Chip Osborne of Nations Bus Corp., Inglewood, CA, physically came to our facility and designed a vehicle around our particular needs. Turtle Top understands our need to keep equipment on the road. In this industry, I think you really have to have a true partnership. For our customers to be happy, we have to have equipment that is running efficiently. Turtle Top has really earned our business.” Both Gary and Jennifer Buffo agree that their relationship with Osborne and the service he has provided is the primary reason the partnership between Pure Luxury and Turtle Top is very strong. Given Pure Luxury’s dedication to offering the best for its customers, it is no wonder the vehicle cleaning staff works 20-hour days to keep the company’s vehicles looking the best going down the road. “Once a charter is completed, the vehicle comes in and our detail staff completely hand washes the exterior,” Gary Buffo said. “The detail staff also goes through the interior the vehicle, mopping floors, cleaning windows and disinfecting the entire unit. We do not count on our chauffeurs to clean vehicles initially, but we count on our chauffeurs to keep the vehicle clean throughout the entire charter. We try to go above and beyond our clients’ expectations when it comes to vehicle cleanliness. As a result, we hear all the time about the cleanliness of our vehicles, which is a source of company pride. “In wine country, dirty vehicles driven by nonprofessional drivers can be seen all day long. There are so many companies in our area that we have to stand out. We have to make a point. Our goal has always been to have vehi-
“...we have tried to focus on continually adding newer and updated equipment to our fleet. We are always focused on the environment. I think this is just one of the things you need to do in conducting business today.”Gary Buffo Owner/President
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cles that stand out and that people can see coming from a mile away and know it is a Pure Luxury vehicle.” Pure Luxury is located in an area with some of the most beautiful scenery in the world, with the rolling hills of wine country, coastal mountains and the Pacific Ocean. The San Francisco area is also a major metropolitan region where traffic congestion is often a nightmare. These scenarios serve to highlight environmental concerns. Pure Luxury is well aware of eco-friendly practices related to the business. The company is a member of Green Ride Global®, which describes itself as a global network of leading chauffeured ground transportation companies
Some of the vehicles in Pure Luxury’s fleet.
because of its dedication to environmentally friendly practices.” Gary Buffo added: “We take recycling very seriously within our company. We focus on a lot of different areas. Older engines in vehicles pol-
Luxury as “fantastic.” She went on: “Recently, we have had some phenomenal years. In 2012, we had a 28 percent increase over 2011. We have been growing well over 20 percent year after year for the past four years. I think getting into the motorcoach marketplace has had a large impact on our business. A lot of clients we had in 2011 and 2012 would use us for everything else, but they would use another bus company for the big motorcoaches. When we added the 47- and the 56passenger coaches, we gained 100 percent of that business that went somewhere else in prior years.” While Pure Luxury has enjoyed some good years recently, Jennifer Buffo watches the company’s rate of growth with a diligent eye. “A company needs to be able to control its growing pace,” she said. “We love to grow, but
“A company needs to be able to control its growing pace. We love to grow, but growing too fast can really hurt a company and when I think we are going a little too fast, I pull back the reins a little.” Jennifer Buffo committed to improving the environmental footprint of its operations. “Green Ride Global® audits our waste, mileage, fuel, paper supply in the office, electricity, etc.,” Jennifer Buffo said. “We run biodiesel buses and we stick with a five-minute idling rule. Pure Luxury has won awards
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lute a little more than the newer engines, so we have tried to focus on continually adding newer and updated equipment to our fleet. We are always focused on the environment. I think this is just one of the things you need to do in conducting business today.” Jennifer Buffo described business at Pure
July/August 2013
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Gary Buffo says, “We try to go above and beyond our clients’ expectations when it comes to vehicle cleanliness. As a result, we hear all the time about the cleanliness of our vehicles, which is a source of company pride.” Pictured above is the company’s detailing crew.
growing too fast can really hurt a company and when I think we are going a little too fast, I pull back the reins a little. We want to stay in control and make sure we are growing at the right pace and not where we lose that high quality customer service that is our strength. Customer
service and the guest experience are always going to be No. 1 for us. It doesn’t matter if we have 100 cars or 300 cars, we have to make sure we are still providing an unforgettable experience for guests.” Following the terrorist attacks on Sept. 11,
2001, on the Pentagon in Washington, D.C., and the World Trade Center in New York City, the tourist travel industry took a nose dive, and Pure Luxury took a hit as well. “After 9/11, we got hammered hard,” Gary Buffo said. “Following 9/11, we made a very good decision that we would allow no area of our operation to account for more than 10 percent of the total business. We have done a very good job in this effort. The largest segments of our business are groups and events. This is because Pure Luxury has a ton of experience in what I call ‘logistics.’ Whether in moving 250 or 2,000 people, there are a lot of logistics involved. We have done a very good job in educating ourselves in the best way to handle any type of group and event. We sit down and discuss every single event after it is over to see if there were things to learn. We educate ourselves and continually build on our confidence and ability to handle big groups and big events.”
A Good Team ary Buffo founded Pure Luxury in 1991 with one stretch limousine. In 1992, he met Jennifer and shared with her his vision and goals and his passion for offering superior service. The couple subsequently were married and have worked together to
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implement the original vision of offering the best in service. Jennifer Buffo says her husband is the “behind the scenes/numbers person,” while she described herself as the person who figures out how to bring her husband’s goals and visions into fruition. With the complementing strengths, the couple’s leadership skills have
Pure Luxury implemented a strategy that has helped foster a company culture of teamwork and the pursuit of common goals. “Years ago, we implemented mission statements,” Gary Buffo said. “We developed a main mission statement that everybody could understand and follow. We then sent that overall mission statement to department heads and told
“Following 9/11, we made a very good decision that we would allow no area of our operation to account for more than 10 percent of the total business.” Gary Buffo made Pure Luxury able to live up to its name by offering customers a special luxurious travel experience. “Part of our success is maintaining a good team,” Jennifer Buffo said. “We kind of have a ‘mom and pop’ mentality, where we know all of our 140 employees by name. Everybody really understands the Pure Luxury way. The difference between Pure Luxury and our competition is clearly service and the experience we provide for guests. If our guests don’t walk away and want to tell 20 people what they encountered at Pure Luxury, then we did not fulfill our obligation.”
them to develop a mission statement for their specific areas that coincides with the main company mission statement.” As a result, the mission statements have become an integral part of each working day at Pure Luxury, constantly reinforcing goals and visions set to keep the company on a growth path. “We always like to use the phrase, ‘We all are on the same train,’” Gary Buffo said. “When everybody is on the same train and it is moving, nothing can stop that train. Furthermore, we respect every single employee and we absolutely treat every employee as if he or she were our
customer. This puts our employees in the mind set of, ‘I get it. This is how they want me to treat the customer because they treat me the same way.’ I think this is a big plus.” Pure Luxury’s overall mission statement is: “The goal of Pure Luxury is to provide the highest quality transportation service to our clients. We will continually upgrade the skills and abilities of our team in an effort to constantly improve our high level of customer service and client satisfaction. “We believe that with the proper placement and training our team will be skilled, efficient, and professional; thereby creating an atmosphere conducive to providing outstanding service to our clients. It is our mission at Pure Luxury to exceed business goals and expectations in order to deliver the quality service our clients irrefutably deserve.”
Focusing On The Guest Experience hether it is conducting a tour in wine country, transporting a wedding party or taking people to an airport or an athletic event, Pure Luxury focuses on providing clients with an “experience” they cannot get anywhere else. “We don’t just have drivers, we have chauffeurs to give clients an experience they will
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dollars to gain a client and two secalways remember,” Jennifer onds to lose one.’ This is so true. We Buffo said. “If we are successemphasize to our staff that the pasful, guests will want to come senger in the vehicle is always No. 1. back to use Pure Luxury. “If we mess up, the customer is Following a wedding, for going to be taken care of no matter example, we want them to say, what it takes. If we have to buy a ‘We will always recommend first-class plane ticket because we you to anybody who is looking caused a client to miss a flight, we are for service because of what going to take care of that customer. you provided for us on our speWe will do whatever it takes for a cial day.’ client to have a special experience “On our wine tours, it is just with Pure Luxury because that cusnot a big motorcoach with a tomer can tell a few of their friends bunch of people from San how great his or her experience was, Francisco on board, it is an or he or she can tell a thousand peoindividual experience that we ple how horrible it was.” are offering. We want passenThere are other employment gers to be able to participate in opportunities at Pure Luxury other wine tastings and to meet peothan being a chauffeur, such as in ple and do things that other Pure Luxury’s maintenance crew includes, left to right, Jose Ramirez, reservations, dispatch, detailing, touring companies cannot offer Erik Mora and Fleet Manager Eddie Salinas. maintenance, accounting, outside because of relationships we Gary Buffo likes to emphasize that Pure sales, marketing and Internet marketing, which have built with the wineries themselves. “Again, it goes back to we don’t want just Luxury is in the hospitality industry, where tak- focuses on social media. However, to the riding drivers, we want chauffeurs. If a person just ing care of the customer trumps all other public, Pure Luxury’s chauffeurs are often the main “face” of the company. wants to drive, he or she can go work for aspects of the business. “In my opinion, 100 percent of our business another company. Our chauffeurs provide a “In hiring chauffeurs, we look for people concierge service. It is all about the guest expe- is hospitality. When you are in the hospitality who are coming from a customer service rience. If clients need the chauffeur to make business, customer service is everything,” he background and/or hospitality background,” dinner reservations for them, that is the chauf- said. “We have all heard the old adage, ‘It takes Jennifer Buffo said. “If a person has serviced years and years and hundreds of thousands of a client in some way, whether in real estate, feur’s job.”
Ameritrans Bus, Inc.
2503 Ada Drive, Elkhart, IN 46514 (574) 262-8935
33’, 31 passenger Ameritrans model F330
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retail, a restaurant, a winery, etc, that person may be a good candidate to be trained the Pure Luxury way. “Again, the guest is always right and it is all about the guest experience. We ask our employees and chauffeurs to go over and beyond to make sure customers are getting that special experience. We don’t want chauffeurs to sit at the wheel. They must get out of their seat to assist people on and off the vehicle. Guests
of clients and passengers. We transport people from all over the world. Our chauffeurs are trained to know and understand who they are driving. They must be able to interact within a particular group on a professional level. “It goes back to attention to detail. Chauffeurs make sure the vehicle is clean. Every single time they stop a vehicle and people get out, they clean the vehicle. Each time a client gets into a vehicle, we want it to be like
“The difference between Pure Luxury and our competition is clearly service and the experience we provide for guests. If our guests don’t walk away and want to tell 20 people what they encountered at Pure Luxury, then we did not fulfill our obligation.” Jennifer Buffo should always see the chauffeur right there extending an arm for them in any way.” Another important trait in the type of people Pure Luxury seeks as chauffeurs is someone who is safety-minded. “In our industry, safety is No. 1,” Gary Buffo said. “We only hire people who take safety very seriously. We also consider attitude and personality when seeking chauffeurs. Our vehicle operators must be able to adapt to a vast array
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the first time. We don’t want the vehicle to look as if it had been ridden in for two weeks. “One of the things we insist upon that we feel is unique is our chauffeurs are at the door of a bus waiting to aid passengers who are getting on or off. This is for safety reasons, because people fall. That is a company policy we have had since day No. 1. We always help passengers in and out of limos and buses.” Pure Luxury vehicle operators go through an
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extensive training program. The company’s training includes a minimum of two eight-hour days — one day in the classroom, which incorporates videos and tests, and one day of on-theroad training. This includes being familiarized with travel destinations such as airports, wine country and San Francisco. “Drivers first operate sedans. Then they will graduate from a sedan to a limo, from a limo to a van, and on up the ladder,” Gary Buffo said. “Once they have a Class B permit, then they can continue to get certified in each type of vehicle. We are fortunate because we have a state-certified Class B employee who does all of our training. This has really been a big help as far as the mix of fleet that we have.” While Pure Luxury is particular about who it hires, both Gary and Jennifer Buffo agree that finding qualified employees across the board has been very difficult in recent times. “Individuals who have a service background and who understand that it is the guest experience that sets Pure Luxury apart are hard to find,” Jennifer Buffo said. Gary Buffo added: “A person has to understand our vision, our mission statement and what we do in order to get a job here. Another reason we are having a hard time finding quality employees is there are just not enough people to work today. I think this has really limited our growth because we could easily run another 40 to 50 vehicles in our fleet on a daily basis — we
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are turning down work all day long — but we just cannot find enough people to work. We are in discussions with local politicians to try to help and nobody has an answer.”
The Right Facility In A Great Region To Do Business perating a transportation service in an area that includes one of the most famous wine growing regions in the world, breathtaking Pacific Ocean scenery and one of the most beautiful cities on the planet certainly has its advantages. In setting up and dreaming his business, Gary Buffo also had a vision for the type of facility he would like to eventually have to offer customers a truly luxurious traveling experience. He found such a
O
facility that had formerly housed a used car dealership. “The used car dealership building has really worked out very well for us because it was originally set up as a service center,” Gary Buffo said. “We basically took our shop and turned it into a bus and vehicle maintenance facility, including a huge parking lot. We have almost three acres of parking space and about 14,000 square feet of office space. It really worked out great for our business and it helped us departmentalize the company. Our reservation, dispatching, accounting, maintenance and detail departments all have their own sections. Our sales people have an area and the social networking staff have their offices. “When I started the company in 1991, even though I started with one vehicle, I really wanted a fully-departmentalized company and this facility has helped us realize that vision.” Pure Luxury’s primary service area is a sought-after destination and a great place for a travel company, however, it is not without its disadvantages. “There are so many people coming here that there are just not enough vehicles to accommodate them,” Gary Buffo said. “This is part of the reason that California is a well-known state for thousands of illegal operators. “Illegal operators can make it really difficult to operate in this state. At Pure Luxury we follow all of the rules and regulations. An illegal operator can just buy a vehicle and start operating and nothing will happen until either somebody gets killed in an accident or the authorities finally catch up to them. Furthermore, in California, it is very easy to get legal, and the punishment for operating illegally is, in reality, nothing more than a slap on the hands. “Being a legal operator, we are charging more, so we have to show customers the value of spending their money at Pure Luxury.” Jennifer Buffo added: “Wine country and San Francisco are our main areas. Our vehicles are in Sonoma, Napa and San Francisco 99 percent of the day. We service clients whether it is a 2-person party or a group of 50. We cover everything that they need. “Our headquarters is in Petaluma, which is about 45 minutes north of San Francisco in Sonoma County. We also have an office and warehouse in Napa Valley (in American Canyon, CA).”
Changes Coming n discussing the future of the motorcoach industry as a whole, Gary Buffo said he sees big changes coming during the next several years as travel to the United States becomes more popular than ever. “I think the motorcoach industry is going to grow rapidly,” he said. “I think we are going to see people getting out of the industry and we are going to see new fresh blood coming into the motorcoach industry. “There are many companies in the industry that are in their third, fourth or fifth generations of family ownership. It is like what is often seen in farming, at some point the next generation is not going to want to take over.
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“One of the things we insist on that we feel is unique is, our chauffeurs are at the door of a bus waiting to aid passengers who are getting on or off. This is for safety reasons... That is a company policy we have had since day No. 1. We always help passengers in and out of limos and buses.” Gary Buffo
Many farmers are selling out and getting out of that industry. I see the same thing potentially happening to the motorcoach industry — in many cases involving family-owned and operated companies. “On the other hand, I think in-bound travel into the United States over the next 10 to 15 years is going to absolutely skyrocket. Motorcoach travel is known as the safest transportation on the planet as far as injuries and accidents. “People traveling to the United States are used to motorcoach travel when they are on vacation or from where they are coming. I think the industry as a whole is going to grow and prosper.” While Pure Luxury has been in business 22 years, it has only been in the bus business for around 15 years and just recently began purchasing the larger motorcoaches. Gary Buffo’s habit of being detailed-minded also served him well while preparing to make the jump to motorcoaches. “Being in chauffeur car business as long as we have, I think we got the service end of the business down pat,” Gary Buffo said. “I did a ton of educating myself on the motorcoach side of the business. It has taken me about three to four years just to get into the industry, I wanted to make sure all the I’s were dotted and the T’s were crossed before we jumped in. “I am very glad I did not jump right into the motorcoach business without studying it first. I think that is what is scary now with the chauffeur car segment, because a lot of people in that business are getting into the bus business as well. It is a completely different industry and I am so glad I educated myself because there is so much to know — the regulations, the maintenance, the safety, etc.” In looking to the future, Jennifer Buffo said in order to continue on its successful journey, Pure Luxury must continue to focus on the
“guest experience.” “I drill into our employees’ head every single day that it is important for the future of the company to always remember no matter how big we are, how many vehicles we have or how many clients we have, it is all about the guest experience,” Jennifer Buffo said. “Communicating with employees to make sure everybody is on the same page is also important. “I think we are very, very stable. Getting into the bus world, based on client demand, is one of the best things we have done. I think just being able to provide guests with everything that they need has really made Pure Luxury able to grow and get into new markets and areas that we weren’t able to get into two years ago.” Contact: Pure Luxury Transportation Inc., 4246 Petaluma Blvd. N., Petaluma, CA 94952. Phone: 800-626-5466 or 707-775-2920; Email: jbuffo@pureluxury.com. Website: www.pureluxury.com.
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By Harrell Kerkhoff, Busline Magazine Editor Living a more spontaneous life can be a challenge for those people with disabilities as well as older adults. Part of this struggle revolves around safely and efficiently using public transportation. However, there is help. A session titled, “Expanding the Use of Fixed-Route Transit by People with Disabilities & Older Adults,� was held during May’s American Public Transportation Association’s (APTA) Bus & Paratransit Conference in Indianapolis, IN. The session explored choices many transit agencies have regarding operator and customer travel training that can be used to better familiarize older adults and riders with disabilities when making the transition from a paratransit service to fixed-route. Speakers for the session were: Donna Smith, director of training, Easter Seals Project ACTION, of Washington, D.C.; and Jay A.
Goodwill, P.E., CCTM, senior research associate, Center for Urban Transportation Research (CUTR), University of South Florida, Tampa, FL. The moderator was Rick Ramacier, member of the APTA Board of Directors and general manager of the Central Contra Costa Transit Authority, Concord, CA.
Attracting Riders With Disabilities To Fixed-Route: It’s More Than Simple Access
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onna Smith knows first-hand the joy of being an “independent traveler.� Smith is blind and spoke at the session with a guide dog at her side. She has over 30 years of professional experience in disability advocacy, and is a training and technical assistance specialist on disability-related laws and issues. According to the session’s moderator Rick Ramacier, Smith under-
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accessible community transportation in the United States. “Our (Project ACTION) mission is pretty straight forward: ‘To promote universal access to transportation for people with disabilities under federal law and beyond by partnering with transportation providers, people with disabilities and others through “It’s a real ‘motivational blast’ to realize that you can be in the provision of training, technical assisabsolute control of your own independent travel by just knowing tance, applied research, outreach and communication,’” Smith said. “If you the bus schedule, how to get to the bus stop and how to get on ever attended any of our events, you and off that bus.” — Donna Smith, Easter Seals Project ACTION know that we make a real big effort to bring all of the stakeholders to the table Smith described the joy during her presentation of transportation inde- to better understand how this transportation theme looks from all angles.” Part of Project ACTION’s efforts involve training and technical assispendence. She said people with disabilities who gain better travel skills can enjoy the freedom and convenience that a fixed-route service avail- tance. This help can be provided via a hotline (800-659-6428), through email (projectaction@easterseals.com), webinars and face-to-face contact. able to the general public can provide. “It’s a real ‘motivational blast’ to realize that you can be in absolute control of your own independent travel by just knowing the bus schedule, how to get to the bus stop and how to get on and off that bus. You no longer have to make travel arrangements with somebody else. All you have to do is pay your fare, get on the bus, go where you want to go, take care of your business and come back home,” Smith said. “There is nothing like this feeling with the support of the local transit system. “I used to tell people 20 years ago that I spend half of my life arranging for transportation and the other half waiting on it to arrive. I don’t have this problem anymore. It’s a freedom that a good, accessible, fixed-route transit system can provide.” Smith was quick to point out that paratransit services around the country remain critical to helping many people with disabilities to live better lives, but that those paratransit riders who are able and willing to transition to fixed-route services are often rewarded with additional freedoms. There are also added savings for transit systems in general to consider as a paratransit ride is more expensive to deliver. To start her presentation, Smith provided information on the Easter Seals Transportation Group. She said there are multiple projects housed within the office of public affairs for Easter Seals that address transportation needs. “We work on accessible transportation for people with disabilities, older adults, (military) veterans, students with disabilities and have had a number of programs in place over the years focusing on mobility management,” Smith said. The U.S. Congress originally commissioned Easter Seals Project ACTION (ESPA) (www.projectaction.org) in 1988 as a research and demonstration project administered by Easter Seals to improve public transportation access for people with disabilities. Funding for Project ACTION is derived through a cooperative agreement with the U.S. Department of Transportation, Federal Transit Administration. In 1990, Congress passed the Americans with Disabilities Act (ADA). With this passage, Project ACTION’s objective was expanded to assist the disability community and the transportation industry to achieve one goal — ensure stands the central role of accessible and affordable transportation in the lives of people with disabilities. “It’s both her job and passion to help find solutions to transportation needs,” he said.
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The Best Approaches
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etting more existing riders with disabilities and older adults who are able and willing to switch from paratransit to fixed-route service is important, according to Smith. However, she added, the front-line approach should often be getting new riders to use fixedroute transportation in the first place. “The focus of this whole session is about moving people to fixed-route, but I do want to say that there are individuals who are not going to be able to use fixed-route. These are the people who paratransit is intended to serve,” Smith said. “That being said, there are a lot of people with disabilities and older adults who can use a fixed-route service. Putting this information front and center is going to help increase the number of people riding fixed-route systems.”
Smith outlined and commented on several approaches that she has found work the best for getting these riders on a fixed-route program. They include: n Creating an accessible, customer-friendly service — “It’s important to make operators and front-line staff comfortable while serving people with disabilities and older adults in order to provide an easy, open and friendly service. This helps riders want to come back and ride again. “My (personal) test is if a rider who uses a mobility aid and lift or ramp can board a bus and not feel the need to apologize. These people, after all, have the right to use that bus just like anyone else;” n Offering a reduced fixed-route fare for people with dis-
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abilities and older adults — “This is often the method many systems use. It’s also a method that a lot of systems are pulling back from as budgets become tighter;” n Making bus stops accessible — “Buses that are used by a transit system can be accessible all day long, but if a rider can’t use the bus stop, then that transit system is back to ground zero. Project ACTION provides a lot of material about accessible stops;” and, n Marketing accessibility — “Talking about what your accessible features are and providing this information to the public is important.” Another key element to getting more riders with disabilities and older adults to use a fixed-route service is working with schools, senior centers and human service providers. “With schools, it’s important to let both students with and without disabilities know about your entire transportation services,” Smith said. “We (Project ACTION) are working with a number of public schools right now, introducing travel training and instruction into their programs. (Students) are like a sponge, waiting to absorb this kind of information.” Smith also outlined and commented on several approaches for actually moving capable riders with disabilities and older adults from paratransit to a fixed-route service. These approaches include: n Tightening paratransit eligibility determinations — “Many programs of the past said, ‘Show proof of disability and
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Jay A. Goodwill, CUTR Senior Research Associate
Donna Smith, Easter Seals Project ACTION Director Of Training
you are eligible for paratransit.’ In reality, the law says, ‘Show proof of disability and if you can’t functionally use fixed-route service, then you are eligible for paratransit.’ This is a different type of eligibility determination process;” n Implementing trip-by-trip conditional eligibility — “This is a process that says, ‘Yes, we understand that there are in fact some trips that you need paratransit service for, but there are other trips where you can use fixed-routes;’” n Using a feeder paratransit service to connect people with
disabilities to accessible fixed-routes — “Riders can start certain trips by using paratransit to pick them up at home and are then taken to a more centralized fixed-route area where transportation is accessible;” n Offering free fixed-route trips to riders with paratransit eligibility — “One problem with this is, a transit system may have a whole bunch of people who all of a sudden apply for paratransit eligibility with the hope of using the fixed-route service for free;” n Making it possible to use both paratransit and fixed-route
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— “You may be thinking, ‘Of course it’s possible to use both paratransit and fixed-route,’ but this is not the perception among many people. There is a false perception by some that, ‘If I let you know that I have used a fixed-route service, you will never give me another paratransit trip in my life.’ It’s important to help people understand that this is not true. If it is what you are doing (as a transit system), you should stop this practice immediately. “What you want to do is very clearly say, ‘Yes, you can be paratransit eligible and still use fixed-route. It’s not an either/or situation.’ When riders know this, they tend to be more forthcoming about their true functionability. The more forthcoming people are during the interview process, the less stress there will be on the actual functional assessment process;� and, n Offering travel training services — “Some people are very threatened by the option of travel training services. They may think, ‘If I gain additional skills and get a little more comfortable using fixed-route transportation, I will lose my paratransit eligibility.’ So, it’s important to introduce this type of service in a positive way.� Smith outlined different types and levels of travel training for helping riders with disabilities and older adults make the transition from paratransit to fixed-route. “It’s important to really explain your transportation system to people. Talk about what is accessible, how the train connects with the bus, how to use transfers to go from one place to the other, what operators are trained to do in terms of assisting passengers with disabilities, etc.,� Smith said. She added that transit system representatives may want to conduct their training with the aid of an out-of-service bus, where potential fixed-route riders can board, see how the bus lift works, how seats fold out and where security equipment is located for wheelchairs and
other mobility devices. “If you have a place where people can actually try all of this out, then you will make them much more comfortable,� Smith said. Taking individuals or small groups on actual fixed-route trips to better demonstrate what services are available is also an important option for many transit systems looking to increase accessibility. Travel trainers can also be used to accompany experienced travelers(s) who have disabilities or are older adults when it comes to using new modes of transportation or routes. “These are travelers who have the skills but who may not be familiar with your (transit) system. They may also be riding a route that they haven’t taken before. This is short-term instruction,� Smith said. “In using myself as an example, there are a bunch of trips that I take on fixedroutes now where I am totally comfortable, but if I decide to visit a new place on a different route, I may ask someone to assist me in learning that new route.� Travel trainers can come from such entities as public transportation providers, human service agencies, centers for independent living, school transition programs and services for older adults.
A Short History Lesson
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n truly understanding how to get more people with disabilities and older adults to use fixed-route transportation, Smith said it’s important to learn the history of specialized transportation, otherwise known as paratransit. This form of transportation, she noted, became more available in the 1970s, long before the ADA passage of 1990. These early paratransit services were basically started either by transit providers or officials of non-profit organizations. The goal was to satisfy the growing demand, from those people with disabilities, for some type of transportation. Terms of this type of service were set locally by the provider and often had a lot to do with funding streams. “Sometimes the funding came down to where only people with certain types of disabilities could ride the paratransit service, and sometimes it
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was age-specific,” Smith said. “It was often limited to certain jurisdictional areas and/or trip purposes.” Meanwhile, she added, fixed-route transportation was often inaccessible for people with many types of disabilities. Eventually, passage of ADA-mandated complementary paratransit service took place, although
go to the grocery store and other places other than the doctor’s office. In fact, I don’t have to visit the doctor very often at all.’ “Finding a way to reach medical appointments is an important reason to provide public transportation, but there was a time when this was the primary consideration for people with disabilities.” She added there were also limiting “It’s important to really explain your transportation system to attitudes from people with disabilities themselves when it came to public people. Talk about what is accessible, how the train connects transportation. This included the belief with the bus, how to use transfers to go from one place to the of some people with disabilities that other, what operators are trained to do in terms of assisting receiving specialized transportation services was a right. passengers with disabilities, etc.” — Donna Smith “There were those who felt, ‘I’m a there was no accurate way to measure potential ridership. Access to person with a disability, I receive specialized services, so I should also fixed-route service for those with disabilities and older adults also start- receive specialized transportation,’” Smith said. She added that door-to-door service through paratransit is often justied increasing, along with greater access to places of business and enterfied because it’s perceived to be easier for both the rider and the transtainment. “We started to see an increase in the accessibility of (public trans- portation provider. “Everyone would like to have door-to-door service everyday. portation) vehicles as well as services being provided. Soon, demand for transportation by people with disabilities exceeded all projections,” Nevertheless, this is not a justification in itself for receiving door-toSmith said. “It became possible for people with disabilities and older door service,” she said. Another example Smith cited as a limiting attitude was the belief that adults to enjoy a wider range of (transportation) services.” There remained, however, limiting attitudes. This included the idea eligibility for paratransit service should be based solely on proof of a that since there were some people with disabilities who needed special- disability. “In some cases, this is how paratransit is still determined, particularized service, fixed-route service therefore couldn’t be much of an option for those other people with disabilities. There was also the feeling that ly among smaller and mid-sized providers. It’s just easier to do it this it was just easier to transport people with disabilities using specialized way,” Smith said, “but it’s not the only way. It’s not even the way that service, and that most people with disabilities live, work and play in is defined under law. There is a lot of misunderstanding about this among those in the disability community, and it can limit the way (peogroup settings. “There was this expectation that people with disabilities could all ple with disabilities) find out what is available.” be found together in groups and all going to the same place — mostSmith said there is also a feeling by some in the disability commuly to medical appointments,” Smith said, “I can tell you that, per- nity who are using paratransit services that recertification is a waste of sonally, there was a time in my career when I was absolutely certain time. my only job was to show up at meetings, raise my hand and say, ‘I “I can’t tell you how many times we have been called in the office by
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people with disabilities who say, ‘I just received a letter for recertification. Why do I have to go to this? I have the same disability that I had the last time,’” Smith said. “What these people are not taking into consideration is that many other things have changed. For example, their (home and/or work) environment may be more accessible (for those with disabilities) now than it used to be.” Over the years, however, there have also been several liberating attitudes concerning people with disabilities and older adults when it comes to public transportation, according to Smith. This includes the belief that people with disabilities should have equal access to transportation services available to the general public. “This is the whole basis behind the ADA. If there is a service available for the public, then it should be accessible as well to people with disabilities and older adults,” Smith said.
“Independent travel is something that you have to access on an individualized basis. What is independent travel for one person with a disability may not be independent travel for another person with a disability. It depends on that person’s individual skill and what he/she is willing to learn.”
Changing Attitudes
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imes change, bringing different attitudes, perceptions and expectations of what people with disabilities and older adults can do. “One of the good things about young people coming into a public transportation agency as employees and riders is that they have a much better perception of inclusion,” Smith said. “Also, more young people, both with and without disabilities, now ride “Independent travel is something that you have to access on fixed-route transit. Check out your rolls and look at the ages of those using your paraan individualized basis. What is independent travel for one transit service. If you have a lot of young person with a disability may not be independent travel for people in the paratransit program, this may another person with a disability. It depends on that person’s present some good educational opportunities. Go back and say, ‘There are other individual skill and what he/she is willing to learn.” — Donna Smith options available.’” She added that many older adults who no longer drive still like the She added that more vehicles and routes have been made accessible to these riders with the notion in mind that independent mobility freedom of taking fixed-route transit. “Once they learn that fixed-route is a freedom and is safe, they are improves the quality of life. “There is still some misunderstanding that remains among both then more likely to use this type of service,” Smith said. “Also, overtransportation providers and riders with disabilities and older adults all, bus operators and passengers are becoming more comfortable with when it comes to equal access,” Smith said. “Also, for most people people who have disabilities riding fixed-route services. They are realwith disabilities other than blindness, the concept of teaching inde- izing that it’s not that big of a deal.” In summary, Smith said it’s important that those people with disabilpendent travel is a fairly new one in terms of it being done in any type ities and older adults learn to embrace equal access afforded by the of professional and organized way.
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Jay Goodwill, senior research associate at CUTR, explained the program during the APTA session. “The challenge that we (at CUTR) focused on was how to get greater use out of fixed-route services, and provide transit employees with the proper skills set so they can better “One of the good things about young people coming into a understand and respond to persons with varying degrees of disabilities in a more public transportation agency as employees and riders is that comfortable manner,” Goodwill said. they have a much better perception of inclusion.” — Donna Smith He noted that Disability Etiquette for Transit Operators harnesses the technology civil rights law was passed that now provides equal access to whatev- of CBT to deliver a self-paced, online training course for public transer is available to the general public,” she said. “Therefore, we need to portation professionals. It helps provide transit operators with basic tips, skills and techniques to better interact with persons with disabilembrace this effort and use what is now available. “It’s also important to remember that equal access to a fully acces- ities in an empathetic and effective manner. “This program can be conducted with a group, but it’s designed for sible fixed-route service means paying the $1.25 or whatever the fare costs. That is what we fought for and stepped up to the plate to do. one-on-one self-paced individual training,” Goodwill said. “Computer There are a lot of rights that come with the ADA, but there is also a lot Based Training, sometimes called E-learning, is cost effective, easily of responsibility. This is sometimes a difficult message to give, but one accessible and can be conducted on a computer module 24/7. It’s also responsive to a learner’s needs and addresses multiple learning styles.” that definitely needs to be heard.” The CBT platform incorporates rich media that combines graphical, audio and video elements into a defined digestible format — in effect, Harnessing Technology To Deliver Online Disability attending to all aspects of educational theory, while actively engaging Etiquette For Transit Operators’ Training the learner, according to Goodwill. Disability Etiquette for Transit Operators is administered through a ne important step to getting more public transportation riders with disabilities and older adults to use fixed-route service is Learning Management System (LMS). Goodwill said participants are properly educating transit operators. To help with this, a required to take quizzes through the training system, with a series of Computer Based Training (CBT) program titled, “Disability multiple-choice questions being straight forward. The quizzes gauge Etiquette for Transit Operators” has been produced by the Center the understanding of each participant, who must reach a minimum for Urban Transportation Research (CUTR) at the University of South score of 70 percent before continuing to the next module. The course Florida. Funding for the training module was provided by the Florida allows learners to re-take training modules to build comprehension, Department of Transportation Rural Transit Assistance Program core competencies and review key concepts. After successful course completion, participants receive a printable (RTAP). 1990 passage of ADA. “People need to understand that a lot of hard work took place to get the ADA passed. It did not happen in just one or two years. There were years and years and years of advocacy that had to take place before the
O
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certificate that can be placed in a person’s work file. A master record is also kept in the LMS.
The three basic learning objectives for people who participate in the training program, according to Goodwill, are: n To gain general knowledge about the Americans with Disabilities Act (ADA). “It’s been over 20 years since ADA was passed. You can’t make the assumption that everybody today knows everything about the ADA;” n Increasing knowledge of the vital importance of mobility for persons with disabilities; and, n Comprehension of communication guidelines for effective interaction with people with disabilities. Goodwill said that as of the end of February 2013, approximately 55 transit agencies and DOTs from 20 states and Canada have accessed the Disability Etiquette for Transit Operators training program. It can be accessed by visiting www.transportationlearning.org. “We have seen a fairly high comprehensive, completion and passage rate,” he said. It was noted in Goodwill’s presentation that by incorporating disability etiquette into the daily activities of transit operators this will help make passengers with disabilities feel more comfortable and welcomed. Goodwill also recognized CUTR Program Manager Amber Reep for her work with the training program. Reep was scheduled to speak at the session as well but was unable to attend. Contact Jay Goodwill at jaygoodwill@cutr.usf.edu or Amber Reep at reep@cutr.usf.edu for more information. n
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MARTA’s New Community Bus Expands Outreach Initiatives To The General Public Officials at MARTA say it is taking its new Community Bus to the streets to better communicate and engage with the public throughout Metro Atlanta (GA). The bus will visit community events, festivals and a variety of public venues as well as travel throughout the service area to host customer appreciation events and Meet MARTA Days. MARTA says the bus will offer the community a convenient and innovative way to interact directly with the MARTA team. Bus visitors will have the opportunity to share their ideas to improve MARTA, learn more about using the system and win Breeze cards and other prizes. “We’re excited that the Community Bus will enable us to take our outreach efforts, education initiatives and appreciation events directly to our customers and the public,” said MARTA GM/CEO Keith T. Parker. “I’d like to thank our talented and creative Browns Mill Paint and Body Shop and Marketing and External Affairs teams for providing us with a new way to connect with our community.” Spokespeople say the community bus is a tangible example of MARTA’s commitment to sustainability. The bus was crafted from a vehicle that was on the verge of retirement. In order to refurbish the bus, the team used recycled parts and retrofitted them to make the vehicle like new.
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ADVERTORIAL
Proterra Now Offers The EcoRide™ BE35 Full-Size, Fast-Charge, All-Electric Transit Bus Proterra now offers the EcoRide™ BE35, a full-size, fast-charge, all-electric transit bus. Proterra says the BE35 is purpose-built with the needs of transit agencies in mind: n Good Choice For The Environment — Proterra buses are nearly 400 percent more fuel efficient than hybrids, nearly 600 percent more fuel efficient than diesels and roughly 750 percent more fuel efficient than CNG buses. In just one year a Proterra allelectric bus will emit 315,600 fewer pounds of carbon than CNG, a more widely-recognized but far less environmentally friendly, so-called “clean” energy option; n Lowest Total Cost Of Ownership — In addition to significant fuel savings and more predictable operating expenses, the BE35 also has the lowest operating cost per mile and total cost of ownership of any bus. With fewer moving parts, EV buses require much less maintenance repair, allowing the average transit agency to save enough over the course of the lifecycle of the bus to more than cover the cost of the bus itself;
n Proven And Reliable — The EcoRide™ BE35 is the first 100 percent all-electric, full-size transit bus to ever pass the stringent Federal Transit Administration’s Altoona testing, where it set records for the highest fuel economy and lowest noise levels of any
transit bus ever tested. Proterra buses are in use in several cities across the country, including Pomona, CA, and San Antonio, TX, with new orders coming in rapidly; n Flexibility To Meet The Needs Of Route Driving — With the ability to run 300-plus miles per day at 30-plus miles per charge, Proterra buses are perfect for bus route driving. And, because Proterra buses charge on-route in only 10 minutes, the buses offer the greatest possible uptime on the market; n American-Made And BAA Compliant — With nearly 80 percent of the content and component parts for its EcoRide™ buses
sourced in the United States, Proterra is proud to be headquartered and have bus manufacturing located in Greenville, SC; n Unsurpassed Technology And Unparalleled Service — Proterra has assembled a highly tenured team of manufacturing, transportation and transit veterans to stay on the cutting edge of technology, while meeting the needs of the agencies the company serves. And the support doesn’t end when the sale is final. Proterra provides a full-time, on-site service technician for up to two years following the delivery of your buses; and, n Financing Options Available — With proven technology, top-notch service, the lowest total cost of ownership and the most sustainable offering, the Proterra EcoRide™ BE35 is the clear choice for today’s transit agencies. And with finance options available, there’s no need to wait to make much needed purchases. Visit www.proterra.com or call 864-438-0015 for more information.
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Prevost Delivers H3-45 To Chariots Of Hire Prevost recently delivered an H3-45 motorcoach to Chariots of Hire, in Louisville, TN. The coach was equipped with Super single tires on drive axle, seatbelts and electrical outlets. Chariots of Hire has been in business since 1989 and added the 2013 H345 motorcoach to its fleet in March. The new vehicle will be used throughout the southeast region, primarily for transporting tours and groups, including entertainment casts and sports teams. Prevost is a manufacturer of premium intercity touring coaches and produces conversion coaches for high-end motorhome and specialty conversion. Prevost officials say that as part of the Volvo Group, it has access to the financial strength, research capability, and manufacturing expertise of the group. The Volvo Group is a manufacturer of heavy-duty diesel engines. Prevost houses its main manufacturing facilities in Sainte-Claire, Quebec, Canada, and has eight Parts and Service Centers located in the United States and Canada.
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Prevost Announces Service Center Moving From Delta To Richmond, BC Prevost has announced that in the fall of 2013 it is moving the company’s service center in British Columbia from Delta to Richmond, approximately 8km west of the current location. Guy French, service director, said, “Our services will not be interrupted during the move from Delta to Richmond, and we will be able to offer expanded services compared to the Delta location.” “Prevost’s new Richmond facility will be one of 10 North American service centers where factory-trained experts provide a full range of maintenance services and mechanical repair solutions to get vehicles up and running quickly,” says Christian Gagnon, project manager. The new 21,625-square-foot facility, located at 11911 No. 5 Road, Richmond, BC, will be equipped with 6 full service bays, a large parts warehouse area, training room, customer lounge and an increased parking area. It is easily accessed from Exit 32 off Highway 99. Contacting the new service center will be easy because the phone and fax numbers will remain the same.
Visit www.prevostcar.com for more information.
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WTS Conference For Women In Transportation Breaks Attendance Records The annual conference of WTS International, the association for the professional advancement of women in transportation, was held in May in Philadelphia, PA. The 2013 event saw an increase in attendance of more than 25 percent. Forty percent of attendees were first-time participants, and there was a sharp increase in sponsorship with 30 percent more companies participating, and, of the 50-plus participating sponsors, at least 20 of them were new, including Philadelphia International Airport and US Airways. Marcia Ferranto, WTS International President and CEO, says she sees the recordbreaking conference as a reflection of the industry recognizing that WTS is serving an important role in the future of transportation. “Both the public and private sectors are realizing that if they are to succeed beyond 2015, they must bring more women to the table. In an effort to attract, retain, and advance women, our corporate partners as well as our members recognize the increased value coming from WTS International. We have become the common gathering place for all modes, we attract the highest ranking professionals in the industry to our events all over the world, and we provide
programs that focus on workforce development through the advancement of women. WTS has become essential to the transportation industry,” Ferranto added. WTS International began with a mission: to advance women to senior positions within the industry. But in recent years, association spokespeople say it has expanded activities to include attracting and retaining women in transportation as well. “Workforce development is the name of the game if we’re going to get more women to the top. One of our best programs is Transportation YOU, and it’s catching on quickly with all of our chapters throughout the United States,” said Ferranto. Transportation YOU is the name applied to the hands-on challenges, informational sessions, and mentorship programs being run by individual WTS chapters with the full blessing and backing of the U.S. Department of Transportation. WTS International’s ties to the Department run deep — Transportation YOU launched with the signing of an MOU with DOT Secretary Ray LaHood in 2011. The WTS annual conference attracted global corporate and governmental industry leaders,
including executives, CEOs, government administrators, and leading engineering authorities. Attendees at the conference networked, discussed the state of the world’s transportation infrastructure, strategized on advancing professionally through glass ceilings, and explored Philadelphia’s successful municipal and private transportation and traffic projects. For the full duration of this year’s Philadelphia conference, private corporations, public agencies, and government officials invested in every transportation mode exhibited, presented, learned and networked. The 2013 keynote speakers and breakout session leaders included Gloria Steinem, the leader of the women's liberation movement in the late 1960s and 1970s; Dr. Mae Jemison, the first black woman to go into space and NASA’s first Science Mission Specialist; and Robin Chase, founder of the Zipcar and Buzzcar companies. Planning for the 2014 conference in Portland, OR, is already underway. Networking events, technical tours of the host city, and workshops are at the heart of each conference, which also includes an awards banquet for industry recognitions and the formal awarding of WTS Foundation scholarships for several graduate, undergraduate, and high school students. For more information on the WTS International Annual Conference, visit www.WTSinternational.org.
Keeping You in Motion
Transportation Insurance Brokers
800-248-2877
818-246-2800
www.tibinsurance.com LOS ANGELES • NEW YORK • BALTIMORE • MINNEAPOLIS/ST. PAUL • ORLANDO CA LIC. #0705008
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durable, attractive, and can be equipped with budget-conscious features such as new LED solar lighting. These bus shelters serve the needs of a community, enhance urban design, and promote infrastructure. All Austin Mohawk shelters meet or exceed International Building Code (IBC) standards. The company also offers fast turnaround times and professional installation anywhere in the continental United States. Austin Mohawk has spent more than 80 years building quality prefabricated structures. Its prod-
Austin Mohawk and Company Inc. 2175 Beechgrove Pl. Utica, NY 13501 USA Toll Free: 800-765-3110 Fax: 315-793-9370 E-Mail: sales@austinmohawk.com Web Site: www.austinmohawk.com Company Officers: Thomas P. Giglio, President; John B. Millet, Chairman of the Board Products: A selection of pre-manufactured structures of bus and transit shelters. Built to last with high quality aluminum or steel. Shelters are
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uct line-up includes pre-manufactured buildings, shelters, press boxes, and overhead metal canopies. Custom built structures are modular, functional, and aesthetically pleasing. The company is known for its breadth of design options, depth of engineering, and better than competitive lead times. Austin Mohawk is a Veteran Owned Business. 13 BikeLid LLC P.O. Box 408 3430 Evergreen Point Rd. Medina, WA 98039 USA 206-963-7585 Fax: 206-726-8488 E-Mail: rduberow@BikeLid.com Web Site: www.BikeLid.com Company Officers: Robert (Robin) Duberow, CEO; Steve Voorhees, Chairman of the Board; Kimberly Pettit, President; Bernard Hansen, CFO; Peter Oxley, Manufacturing Manager Products: Durable and secure Class 1 (longterm) public bicycle parking (bike locker). Tough, lightweight, graffiti resistant polyethylene shell, reinforced by steel, is attached by springloaded hinge to a steel bike guide/frame, which provides one or two full-sized bicycles protection. Bolts to any ground surface. Moldable in virtually any color. Standard locking mechanism is secured by the bicyclist’s own lock. Optional pre-stalled locks include external U or monoblock locks, and internal key, combination, or on-demand electronic locks, including Park-by-Phone. Installed across the country, from Portland, OR, to Portland, ME, 13 Brasco International, Inc. 1000 Mt. Elliot Detroit, MI 48207 USA 800-893-3665 Fax: 313-393-0499 Web Site: www.brasco.com Products: Brasco International is a designer and manufacturer of passenger waiting shelters, smoking shelters, covered walkways, canopies
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and other outdoor protection shelters. It supplies transit agencies, universities, hospitals, government agencies and businesses with shelters for their customers and employees. Brasco offers standard model lines and an infinite variety of custom configurations for customers to choose from. Brasco also offers optional lighted advertising display units for all models. Shelters can be outfitted with optional lighting (including solar), heating, schedule holders, bench seating, commercial doors, grill work, signage, etc. Standard colors are bronze or clear anodized with optional painted shelters offered in any color. 07 Columbia Equipment Co., Inc. See Ad On Page 34 180-10 93rd Avenue Jamaica, NY 11433 USA Toll Free: 800-742-1297 718-658-5900 Fax: 718-526-4110 E-Mail: shelterpr@columbiaequipment.com Web Site: www.columbiaequipment.com Products: Columbia Equipment Co., Inc. is the original manufacturer of pre-fabricated aluminum bus shelters in North America, according to the company. It has been specializing in this field since 1961 – almost 52 years ago. Columbia offers standard and custom designs in a variety of sizes and configurations and in all price ranges. Product line includes bus stop shelters, train station shelters, windscreens, smoking shelters,
walkway canopies, information kiosks, ticket vending shelters and custom street furniture. 12 Daytech Limited See Ad On Page 35 70 Disco Road Toronto, ON M9W 1L9 CANADA Toll Free: 877-329-1907 Fax: 416-675-7183 E-Mail: info@daytechlimited.com Web Site: www.daytechlimited.com Company Officer: Dion McGuire, President & COO Products: DAYTECH Limited is a leading North American manufacturer of pre-fabricated transit shelters, bike shelters, canopies, street furniture and transit signage. It has well over 60,000 product installations in every corner of the continent, from Florida to Alaska, and offers a wide assortment of standard products. In addition, DAYTECH can customize shelters for exact requirements. 13 Duo-Gard Industries Inc. 40442 Koppernick Rd. Canton, MI 48187 USA Toll Free: 800-872-4404 Fax: 734-207-7995 E-Mail: info@duo-gard.com Web Site: www.duo-gard.com Products: Duo-Gard transit shelters provide versatility in size, styles and services that meet goals for aesthetics, performance and economy. This
versatility is also found with Duo-Gard’s canopies, walkways, windbreaks, stairway enclosures, furniture, bike racks and other structures needed to complete a project. 10 EDF, Inc. P.O. Box 228 Jenison, MI 49428 USA 616-796-1260 Fax: 616-396-0944 Web Site: www.edfsolutions.com Products: EDF, Inc. manufactures the En Route line of steel framed passenger waiting shelters for permanent installation. Options available are windscreen enclosures, benches, display cases and solar powered LED lighting. All steel components are E-coated and powder coated. 12 Enseicom Inc. See Ad On Page 7 225 Norman Montreal, QC H8R 1A3 CANADA 514-486-2626 Fax: 514-486-6465 Toll Free: 800-663-0673 E-Mail: info@ensei.com Web Site: www.enseicom.com Company Officer: Constantine Moussis, P. Eng & President Products: Enseicom manufactures electric signs, billboard structures and street furniture in North America. Staffed with a full in-house graphic and technical design team overseen by
Passenger comfort begins here.
NEW Vangarde
daytechlimited.com toll-free 877.329.1907
shelters | canopies | street furniture | transit signage
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civil and structural engineers, Enseicom is constantly designing, redesigning and developing products with superior durability and serviceability, all the while maintaining state-of-the-art green technology including solar and wind power applications. Its products are installed throughout North America, The Dominican Republic and Jamaica. 13 Handi-Hut Inc. 3 Grunwald St. Clifton, NJ 07013 USA 973-614-1800 Fax: 973-614-8011 E-Mail: staff@handi-hut.com Web Site: www.handi-hut.com Company Officers: Mel Cohen, President; John Cozza, Vice President Products: Handi-Hut designs and manufactures outdoor shelters for bus stops, smokers, covered walkways, and front door canopies. They are all easily assembled, pre-fabricated sections and competitively priced. 13 ICON Shelter Systems, Inc. 7900 Logistic Drive, Suite C Zeeland, MI 49464 USA 616-748-0985 Fax: 616-748-0985 E-Mail: info@iconshelters.com Web Site: www.iconshelters.com Products: ICON designs, engineers and fabricates pre-engineered open, outdoor structures.
The line of urban transit shelters are specifically designed for use as transportation waiting structures. ICON manufactures all structures in steel, and offers a heavy powder coat finish over liquid epoxy e-coat primer. Benches and Lexan速 windscreens are available for each model. 08 Madrax / Thomas Steele 1080 Uniek Dr. Waunakee, WI 53597 USA 608-849-1080 Fax: 608-849-1081 E-Mail: sales@madrax.com Web Site: www.madrax.com, www.thomassteele.com Products: Madrax is a maker of heavy-duty, high quality bike racks that are innovative, practical, and aestheticallly pleasing. Thomas Steele manufactures benches, litter receptacles, and tables that create good environments for people at work and play. 12 Maglin Site Furniture 27 Bysham Park Dr. Woodstock, ON N4T 1P1 CANADA Toll Free: 800-716-5506 Fax: 877-260-9393 Web Site: www.maglin.com Products: A designer and manufacturer of public site furniture including benches, trash containers, bike racks, ash receptacles, cluster seating, planters, recycle units, signage and patio enclosures. 12
Mountain Shelter Solutions 6950 Base Line Wallaceburg, ON N8A 1A1 CANADA 877-588-8858 Fax: 519-627-6475 E-Mail: sales@moutainsheltersolutions.com Web Site: www.mountainsheltersolutions.com Products: Provides transit shelters, smoking shelters, bicycle shelters, covered walkways, canopies, advertisement signs and all street furniture. The company offers both power and offgrid options. All shelters are made with aluminum extrusions and components. Only stainless steel hardware is used during assembly. The company powder coats to AAMA2604 and 2605 standards; top in the industry. Mountain Shelter Solutions ships to, and can install anywhere, in North America. 12 Poligon by PorterCorp 4240 136th Ave., Holland, MI 49424 USA 616-399-1963 Fax: 616-399-9123 Web Site: www.poligon.com Products: Standard and custom shade coverings for applications in steel, fabric and wood. Structures include transit shelters, walkway covers, pavilions, trellises, signs and fabric shade. Streamlined process to make finding the perfect product easy and efficient. An experienced sales staff can guide customers through the entire
MCC is thrilled to debut our new Eco353 Narrow. The Eco353 Narrow sets the standard for the next generation of mini and mid-size bus A/C for extra comfort. The Eco353 Narrow is available in freeblow and ducted versions. Freeblow offers a fast and easy installation. With our ducted version, cool air blows into the ducts, providing individually adjustable air flow for each passenger. Higher cooling power ensures quicker cool down and of course, more comfort in hot climates. The Eco353 Narrow is very low profile, and comes equipped with four double radial evaporator/heater blowers and two condenser fans. Come by booth 1127 and check it out for yourself!
www.mcc-hvac.com
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Specs provided by manufacturer.
Temsa
Temsa
Temsa TS35 Temsa TS30 The Temsa TS30 coach is manufactured in Turkey and was introduced to the U.S. market by CH Bus Sales in 2012. The TS30 is a fully integral designed mid-size coach that provides the same level of comfort and amenities as a full size coach. The TS30 has independent front suspension and automatic transmission, contributing to a smooth, comfortable drive. With an American driveline (Cummins/Allison), the TS30 provides excellent power and optimum serviceability. These are combined with European quality and craftsmanship to create a high quality driving experience. It is stringently tested to ensure the highest standards. Despite its compact dimensions, the TS30 has a tough, integral stainless steel chassis for extra durability and safety. The luxury interior integrates a high quality heating and air conditioning system, abundant luggage space, a restroom and reclining seats. The TS30 is appropriate for smaller groups and is more economical to purchase and operate than a larger coach. It is fuel efficient and kind to the environment as well as a company’s finances.
The Temsa TS35 coach is manufactured in Turkey and was introduced to the U.S. market by CH Bus Sales in 2009. The TS35 is a fully integral designed mid-size coach that provides the same level of comfort and amenities as a full size coach. This mid-size coach offers a luxurious and spacious interior for passengers and driver. With an American driveline (Cummins/Allison), the TS35 provides excellent power and optimum serviceability. These are combined with European quality and craftsmanship to create a high quality driving experience. The TS35 is constructed from stainless steel for extra durability and safety. It is stringently tested to ensure the highest standards. The TS35 is appropriate for smaller groups, more economical to purchase and operate than a larger coach, but with the same high-end features. CH Bus Sales, Inc. 1645 Lyndale Ave. North, Suite 102, Faribault, MN 55021 USA Phone: 507-331-7911; Fax: 507-331-1338 Website: www.chbussales.com
CH Bus Sales, Inc. 1645 Lyndale Ave. North, Suite 102, Faribault, MN 55021 USA Phone: 507-331-7911; Fax: 507-331-1338 Website: www.chbussales.com
Model...............................................................................................Temsa TS30 Seating Capacity.............................................30 Passengers w/restroom Length ........................................................................................................30.64’ Width..........................................................................................................94.64” Height......................................................10.89’ (including air conditioner) Engine............................................................................Cummins ISB 6.7 250 Type of Fuel ..............................................................................................Diesel Chassis......................Frameless monocoque chassis in stainless steel Air Conditioning..........................................Full automatic HVAC system/ roof type unit (27 KW cooling, 39 KW heating) Wheelchair Lift Option.................................................................................No Steering ............................................................................................................ZF Suspension.............Independent front suspension w/shock absorber
Model...............................................................................................Temsa TS35 Seating Capacity.............................................40 Passengers w/restroom Length..............................................................................................................35’ Width ..........................................................................................................100.4” Height.........................................................................................................138.6” Engine ......................................................Cummins ISL 8.9 345 HP - EPA10 Type of Fuel ..............................................................................................Diesel Chassis......................Frameless monocoque chassis in stainless steel Air Conditioning.................................Full automatic convector system/ Roof type air conditioning unit 32 KW/Carrier 05G Wheelchair Lift Option ...............................................................................Yes Steering..........................................................................................TRW THP-80 Suspension ................................................Independent front suspension w/adjustable shock absorber
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Specs provided by manufacturer.
Turtle Top
Turtle Top
Odyssey XLT
Odyssey XL
The Odyssey XLT shuttle bus and motorcoach series of buses that provide up to 47 passenger capacity are available on the Freightliner FM2 chassis. Bus road stability, passenger comfort, dependability, quality and safety are important features for owners of an Odyssey XLT. More passenger capacity for church buses, college buses, city and county transportation authorities, assisted living buses, cross-country touring companies, excursion companies and many more transportation customers can be found selecting the Odyssey XLT.
The Odyssey XL shuttle bus provides up to 30 passenger capacity and is available on the Ford F550 and Freightliner FM2 26K. Road stability, passenger comfort, dependability, quality and safety are main features standard in the Odyssey XL. This series fits the needs for church buses, college buses, transportation authorities, assisted living facilities, plus many more bus applications, and is available with wheelchair lifts.
Turtle Top 67819 State Road 15 New Paris, IN 46553 800-296-2105 Fax: 574-831-4349 Email: timmb@turtletop.com www.turtletop.com
ODYSSEY XLT FEATURES • Aerodynamic automotive styling • Clear view windows, contoured, curved, tinted • Up to 47 passenger capacity - CDL required • Wide interior with double row luxury seating • Flexible floor plans including wheel chair capability • Meets and exceeds FMVSS regulations • Qualifies for Buy America • Steel roll cage with full perimeter steel floor • Body and air conditioning warranty
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Turtle Top 67819 State Road 15 New Paris, IN 46553 800-296-2105 Fax: 574-831-4349 Email: timmb@turtletop.com www.turtletop.com
ODYSSEY XL FEATURES • Aerodynamic automotive styling • Clear view windows • Up to 31 passenger capacity on the Ford F550 - CDL required • Up to 41 passenger capacity on the Freightliner FM2 26K - CDL required • Wide interior with double row luxury seating • Flexible floor plans including wheel chair capability • Meets and exceeds FMVSS regulations • Qualifies for buy America and is Altoona tested • Steel roll cage with full perimeter steel floor • Body and air conditioning warranty
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Specs provided by manufacturer.
Turtle Top
Turtle Top
Odyssey Van Terra & Terra Transport The Van Terra and Terra Transport shuttle buses were developed to replace the standard 15-passenger van. All types of passengers, including senior living agencies, find it easy to enter and exit with ample headroom and aisle passage. The Van Terra and Terra Transport maneuver like a van but have the stability of a dual rear wheel bus. Extended rear wheel stance (with a full roll cage, styling and quality construction) makes this the most affordable and practical choice for safe dependable transportation, according to the company. Turtle Top 67819 State Road 15 New Paris, IN 46553 800-296-2105 Fax: 574-831-4349 Email: timmb@turtletop.com www.turtletop.com
VAN TERRA & TERRA TRANSPORT FEATURES • 15 - 18 passenger alternative * • Low, wide enclosed entrance • Wide aisle with interior headroom • Wide wheelbase stance for road stability • Flexible floor plans, including wheelchair capability • Meets and exceeds FMVSS regulations • Altoona tested • Steel roll cage with school bus roll-over crush test • CDL license not require in most states ** • The most storage in its class * Some floorplans include wheelchair/luggage areas that reduce the number of seats. 18 seats is the maximum possible occupancy in this class. ** 15 and under do not require CDL in most states. 16 passenger and above do require CDL
The Odyssey shuttle bus family of buses provides passenger capacities up to 23 on Chevrolet and Ford chassis. The Odyssey shuttle bus with Innovation, Styling and Quality is the bus of choice for church buses, day care buses, airport shuttle buses, assisted living buses, college buses including sport team transportation buses. Turtle Top 67819 State Road 15 New Paris, IN 46553 800-296-2105 Fax: 574-831-4349 Email: timmb@turtletop.com www.turtletop.com
ODYSSEY FEATURES • Aerodynamic automotive styling • Clear view windows • Up to 23 passenger capacity - CDL required • Low wide enclosed entrance • Flexible floor plans including wheelchair capability • Meets and exceeds FMVSS regulations • Qualifies for buy America and is Altoona tested • Steel roll cage with full perimeter steel floor • Body and air conditioning warranty
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Specs provided by manufacturer.
ABC Companies
Ameritrans
M1235 Mid-Size Coach
Ameritrans E-Series
The M1235 is part of ABC Companies on-going commitment to meet market demand for smaller group travel, providing an efficient fleet solution that delivers as much value and sophistication as its larger coach counterparts. Perfect for a myriad of applications, the versatile M1235 can be designed to fit charter, commuter, and shuttle transit requirements. Exclusively manufactured for ABC Companies by General Coach of America, the M1235 mid-size coach offers operators high-end, big coach features in a smaller group transport vehicle. Assembled on a durable Freightliner S2 chassis, and featuring an optimized rear suspension package, the M1235 offers a smooth ride — built for the long haul.
Built on the solid Ford chassis, the E-Series coach transports up to 25 passengers in high-style and unsurpassed comfort. This E-Series coach offers many unique features and custom built-toorder options that Ameritrans’ vehicles bring to the mid-size transport market. For parking shuttles, assisted living transport, public transit and more, the Ameritrans E-Series is designed to maximize the passenger experience. Explore a wide variety of standard floor plans and build-to-order seating configurations at www.ameritransbus.com.
ABC Companies; 1506 30th Street, NW; Faribault, MN 55021 USA; Phone: 800-222-2875; Fax: 507-334-0246 E-mail: abcinfo@abc-companies.com Website: www.abc-companies.com
Model............................................................................M1235 Mid-Size Coach Seating Capacity.........................................................Up to 35 Passengers Length..............................................................................................................35’ Width ..............................................................................................................102” Height .............................................................................................................131” Engine...........................................................Cummins ISB 2010 6.7L 220HP Alternator ............................................................................................270 Amp Transmission.................................................................................Allison B210 Chassis .........................................................Freightliner S2 Coach Chassis Air Conditioning....................KR4 120,000 BTU A/C w/52,000 BTU Heat Roof Mounted Condenser - Standard Wheelchair Lift Option...................................Ricon In-Step Lift Package Steering.....................................................................................................Power Suspension.........................Freightliner “Airliner” Rear Air Suspension
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Ameritrans; 2503 Ada Drive, Elkhart, IN 46514 Phone: 574-262-8935; Fax: 574-266-0642 E-mail: info@ameritransbus.com Website: www.ameritransbus.com
Model.....................................................19-25 Premium Passenger Vehicle 12-22 Premium Passenger Vehicle with ADA Access Width ...............................................................................................................96” Height.............................................................................................................9’9” Wheelbase....................................................138” / 158” / 176” / 190” / 212” Fuel Capacity .........................................40 Gals. (E350) / 55 Gals. (E450) GVWR ..........................................................................11,500 / 12,500 / 14,500 Engine..............................................................Ford V10 6.8L Gas / 5.4L Gas Chassis..................................................................................Ford E350 - E450 Full-welded glavaneal steel cage construction
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Specs provided by manufacturer.
Ameritrans
Ameritrans
Ameritrans M2-Series Ameritrans F-Series Transport up to 31 passengers in spacious style aboard an Ameritrans F-Series coach. Built on the Ford F550 chassis, the FSeries models offer a roomy 102” interior cabin, flat floor design for flexible ADA access location and maximum legroom. Plus, standard thermopane windows and front cab touring window enhance passenger views and stabilize climate control. Look to Ameritrans for a wide range of custom-built floorplans to fit various needs for church, school, and tour and charter operations. Ameritrans; 2503 Ada Drive, Elkhart, IN 46514 Phone: 574-262-8935; Fax: 574-266-0642 E-mail: info@ameritransbus.com Website: www.ameritransbus.com
The Ameritrans M2-Series coach brings premium quality and higher style to mid-size operators with many exclusive features typically seen on large touring coaches. Offering the smoothest ride in its class, the M2-Series provides a wide range of seating options to accommodate up to 47 passengers. And, with spacious interiors, maximized legroom, high-end passenger amenities and many performance engineering features, the M-Series models are designed to set a new standard in mid-size transport. ADA accessibility options are available. Founded in 1998, Ameritrans manufactures and distributes a variety of small and mid-size transport vehicles from its state-ofthe-art 40,000-square-foot facility in Elkhart, IN. With a dedicated dealer network in strategic locations nationwide, Ameritrans distributes an exclusive line of mid-size and specialty vehicles that integrate exceptional style and quality components, performance engineered features, unique passenger amenities and superior fit and finish details. Ameritrans; 2503 Ada Drive, Elkhart, IN 46514 Phone: 574-262-8935; Fax: 574-266-0642 E-mail: info@ameritransbus.com Website: www.ameritransbus.com
Model..................................................27-31 Passenger Mid-Size Transport 24 Passenger Mid-Size Transport with ADA Access Width ..............................................................................................................102” Height ...........................................................................10’9” without roof AC Wheelbase....................................................................................................252” Fuel Capacity................................................40 Gals. Gas / 62 Gals. Diesel GVWR ..........................................................................................................19,500 Engine .................................................................Ford 6.8L Gas / 6.7L Diesel Chassis ...............................................................................................Ford F550 Full-welded glavaneal steel cage construction
Model .................................37.5’ - 42.5’ Premier Mid-Size Touring Coach Width ..............................................................................................................102” Height..............................................................................11’1” without roof AC Wheelbase ......................................................................................270” / 306” Fuel Capacity ......................................................................................100 Gals. GVWR........................................................................................26,000 / 33,000 Engine............................................................................Cummins ISB 300 HP Transmission.........................................................................Allison 2200PTS Chassis .....................................................................................Freightliner M2 Full-welded galvaneal steel cage construction
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Specs provided by manufacturer.
Glaval Bus
Glaval Bus
Glaval Entourage Glaval Titan II LF Whether it’s a wheelchair passenger, business traveler or an elderly rider, the Titan II LF completely eliminates the need for steps to enter or exit the vehicle. There is also no longer a need for the traditional wheelchair lift. The Titan II LF is offered with either a Braun or Ricon bifold power ramp. This new low floor kneeling bus utilizes the rugged Chevy G4500 Gas chassis platform along with a heavy-duty “Purpose-Built” floor structure designed and produced by Spartan Chassis. One of the most impressive features of the Titan II LF is the 4corner, self-leveling air-spring suspension with kneeling capability. With the touch of one switch, the complete unit will kneel to achieve a 1:6 ramp slope on gas models (diesel models have 1:5.3 ramp slope angle), which exceeds ADA’s current minimum, at the same time providing a level floor surface for all wheelchair positions. The Titan II LF offers true random access for up to 5 wheelchair positions, or can seat up to 21 ambulatory passengers. With Glaval’s solid reputation for building a quality product, the Titan II LF is sure to help make life easier.
The Entourage delivers superior quality and versatility built on the rugged Ford F-550 Super Duty chassis. The Entourage is both economical and flexible enough to suit any transportation solution. If ADA equipment is required, a wide range of floor plan configurations with a wheelchair lift are available. With its impressive sleek and aerodynamic styling, the Entourage is both brawn and beauty. Glaval Bus 914 CR #1 North Elkhart, IN 46514 800-445-2825 www.glavalbus.com
Glaval Bus 914 CR #1 North Elkhart, IN 46514 800-445-2825 www.glavalbus.com Model......................................................................................Glaval Titan II LF Seating Capacity....................................................................................21 Max Length.......................................................................................24’, 26’ and 28’ Width ...............................................................................................................96” Height....................................................114” (includes rooftop air system) Engine ...........................................................6.0L Gas, 6.6L Diesel and CNG Transmission...................................................................6-Speed Automatic Chassis ..................................................................................Chevrolet G4500 Air Conditioning.................................................Carrier/Mcc, ACC and ACT Wheelchair Option.................................................Accommodates up to 5 Steering..............................................................................................Tilt Wheel Suspension .....................................................................4 Corner Air Spring
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Model.....................................................................................Glaval Entourage Seating Capacity ...................................................................................33 Max Length ........................................................................27’, 29’, 31’, 32’ and 33’ Width ...............................................................................................................96” Height.............................................................................................................124” Engine.......................6.7L Power Stroke Diesel, 6.8L V-10 Gas, and CNG Transmission....Diesel: HD TorqShift 6-Speed Select Shift Automatic ................................................................Gas: TorqShift 5-Speed Automatic Chassis .......................................................................Ford F-550 Super Duty Air Conditioning ...............................Carrier/Mcc, ACC, Tran Air and ACT Wheelchair Option.................................................Accommodates up to 6 Steering ............................................................................Tilt Steering Wheel Suspension ................................................................Front and Rear Spring
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Specs provided by manufacturer.
Glaval Bus
Glaval Bus
Glaval Synergy Glaval Legacy Passengers can surround themselves in elegance and refinement with the Synergy, built by combining tomorrow’s technology with today’s best quality. From the rock-solid “steel-safe” construction to the finest fit and finish, the Synergy provides the best of both worlds. With the ergonomically designed driver’s area, it delivers both power and grace. The commanding view through the two-piece windshield, taller interior for optimum headroom and curved modesty panels for more hip-to-knee leg room, ensure passengers will be impressed with the first class comfort. The ample underbody pass-through luggage compartment provides maximum cargo room with easy access. Operators and owners will appreciate the user-friendly, large interior and exterior engine access panels and smooth floor cove molding for ease of maintenance. They can also embrace luxury with the exclusive lounge option that includes a separately controlled, top-of-the-line 20-inch flat screen TV/DVD electronic package and climate control. Combine all this with Glaval’s commitment to the highest quality standards, safety and aftermarket service, and these same operators and owners will experience the new evolution in transportation.
The Legacy is built on the heavy-duty Freightliner S2C chassis and powered by the proven Cummins 6.7L ISB diesel engine and Allison transmission. Built with rear air-ride suspension, the Legacy is sure to impress with stylish beauty, outstanding ride quality and rugged durability. Whether looking for first-class transportation or even public shuttle service, the Legacy is just the answer. The Legacy can seat up to 45 passengers and is available with a wide variety of ADAcompliant paratransit options. Also available with rear luggage, overhead and under floor storage, the Legacy has the versatility to fit all transportation needs.
Glaval Bus 914 CR #1 North Elkhart, IN 46514 800-445-2825 www.glavalbus.com
Glaval Bus 914 CR #1 North, Elkhart, IN 46514 800-445-2825 • www.glavalbus.com
Model.........................................................................................Glaval Synergy Seating Capacity....................................................................................41 Max Length..............................................................................................................38’ Width ..............................................................................................................102” Height ............................................................................................................144” Engine...............................Cummins ISB 6.7 280 HP and ISC-330 330 HP Transmission ......................................ISB - Allison 3000 PTS Auto Trans; .......................................................................ISC - Allison B-400 Auto Trans Chassis..................................................................................Freightliner XB-R Air Conditioning...............................................................Carrier/Mcc AC310 Wheelchair Option ............................................................................Available Steering..............................................TRW Tilt/Telescopic “Smart Wheel” Suspension................................................Front and Rear Air Suspension
Model...........................................................................................Glaval Legacy Seating Capacity...................................................................................45 Max Length...............................................................................32’, 35’, 37’ and 40’ Width..............................................................................................96” and 102” Height ............................................................................................................129” Engine ............................................................................Cummins 6.7L Diesel Transmission ..............................Allison 2200 PTS w/Park Pawl 5-Speed Chassis....................................................................................Freightliner S2C Air Conditioning .............................Carrier/Mcc, ACC, Trans Air and ACT Wheelchair Option................................................Accommodates up to 14 Steering.....................................................................................Tilt/Telescopic Suspension .......................................................Front Spring, Rear Air Ride
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Specs provided by manufacturer.
ARBOC Specialty Vehicles
ARBOC Specialty Vehicles
Spirit Of Freedom
Spirit Of Mobility
The Spirit of Freedom utilizes only General Motors standard suspension to create a low-floor, ADA compliant bus capable of 1:5 ramp angle; all with an exceptional ultra-low price point. The spacious 41-inch entry opening and low step height makes this an ideal bus for airport, hotel, and resort shuttles, as well as transit agencies. Utilizing the GM suspension has the added benefit of impressively driving down maintenance costs over the whole life cycle comparable to a simple cutaway. The Spirit of Freedom is aggressively entering new markets for today and beyond.
The ARBOC Spirit of Mobility is built on a conventional GM cutaway with all passengers entering through the same 39-inch wide door opening. The interior offers theater seating for better viewing for all riders. The Spirit of Mobility low-floor bus offers a full air-ride suspension with a beneficial kneeling feature allowing for an entrance of less than 5-inches from the curb without deploying the ramp. ARBOC SV continues to improve products by utilizing the feedback of ARBOC suppliers, dealers, and customers. Improvements to the Spirit of Mobility include a quieter, smoother operating kneeling feature, improved loading and un-loading options, and a simplified air suspension maintenance system. ARBOC SV is dedicated to resolving, improving, and supporting the future of the low-floor vehicles today.
ARBOC Specialty Vehicles 51165 Greenfield Pkwy., Middlebury, IN 46540 574-825-4880 • Fax: 574-825-1750 Website: www.arbocsv.com
ARBOC Specialty Vehicles 51165 Greenfield Pkwy., Middlebury, IN 46540 574-825-4880 • Fax: 574-825-1750 Website: www.arbocsv.com
Model....................................................................................Spirit of Freedom Seating Capacity..................................................................................12 to 23 Length....................................................................................................24’ & 27’ Width ...............................................................................................................96” Height .............................................................................................................112” Engine.............................6.0L Vortec V8, Optional 6.6L Duramax Diesel Transmission...................................................................6 Speed Automatic Chassis..................................................................................................GM 4500 Air Conditioning ...........................................Passenger A/C up to 80 BTU Wheelchair Lift Option ...................................Low Floor Ramp Entrance, Up to 6 Positions Steering..............................................................................................GM Power Suspension...................................................................................OEM Springs
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July/August 2013
Model .....................................................................................Spirit of Mobility Seating Capacity..................................................................................12 to 23 Length.....................................................................................21’, 23’, 26’ & 28’ Width ...............................................................................................................96” Height .............................................................................................................110” Engine.............................6.0L Vortec V8, Optional 6.6L Duramax Diesel Transmission...................................................................6 Speed Automatic Chassis..................................................................................................GM 4500 Air Conditioning ...........................................Passenger A/C up to 80 BTU Wheelchair Lift Option ...................................Low Floor Ramp Entrance, Up to 6 Positions Steering..............................................................................................GM Power Suspension...................................................................................OEM Springs
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Bus Shelters: Continued From Page 36
ARBOC Specialty Vehicles
process and will work with them from initial design to completed installation. Wide selection of standard shelters that can be fully customized. Ability to create new designs for a unique structure. Protected with the powder coat finish Poli-5000ÂŽ. Frame finishes are available in 24 smooth colors and 10 textured colors. The company also offers a variety of roof types and colors. 12 Superior International Industries 1050 Columbia Dr., Carrollton, GA 30117 USA 770-832-6660 Fax: 770-832-6687 Web Site: www.buysii.com Products: Manufacturer of a wide variety of items including bus stop shelters, waterproof umbrellas and canopies, outdoor site furnishings, bench seating and playground equipment. Based in Georgia, the company also has manufacturing facilities in Texas and Oklahoma. 12
Spirit Of Liberty The ARBOC SV Spirit of Liberty is a low-floor, medium duty 29 33-foot rear engine bus, available in late 2014. The Liberty features an open floorplan with no steps throughout the passenger area. Standard wheelchair zones are a spacious 54 x 30 inches minimum. Passengers enter on a 34-inch wide, 1:6 ramp by Braun (rated at 1,000 lbs., an industry best) or Ricon (rated at 800 lbs.) to a 39-inch pass-through between front wheelhouses. The Liberty incorporates lightweight technologies and proven ARBOC SV construction, resulting in Best of Class curb weights of 16,500 lbs. or less. With a GVW of 25,900 lbs., the Liberty has the capacity to carry up to 37 passengers plus 15 standees. Power is supplied by a 6.7 liter Cummins ISB diesel engine coupled to an Allison B220 six-speed transmission on a proprietary chassis supplied by Freightliner Custom Chassis Corporation. ARBOC Specialty Vehicles 51165 Greenfield Pkwy., Middlebury, IN 46540 574-825-4880 • Fax: 574-825-1750 Website: www.arbocsv.com
Tolar Manufacturing Co. 258 Mariah Cir., Carona, CA 92879 USA Toll Free: 800-339-6165 Fax: 951-808-0041 E-Mail: info@tolarmfg.com Web Site: www.tolarmfg.com Products: Since 1991, Tolar Manufacturing has been recognized as a leading manufacturer of transit shelters, kiosks, benches and trash receptacles. 08 Transitshelter.com 1953 N. 17th Ave., Melrose Park, IL 60160 USA 847-678-8425 Fax: 847-678-8471 E-Mail: info@transitshelter.com Web Site: www.transitshelter.com Products: Transitshelter.com is a street furniture, urban decor project of Tafco Corporation. Products include bus shelters, windscreens, smoking shelters, kiosks and street decor. 10
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Model.......................................................................................Spirit of Liberty Seating Capacity..................................................................................31 to 37 Length ............................................................................................29’, 31’ & 33’ Width..............................................................................................................100� Height .............................................................................................................116� Engine ...........................................................240 HP ISB Cummins 6.7 Liter Transmission.....................................................................Allison B220 6SPD Chassis....................................Freightliner Custom Chassis Corporation Air Conditioning.....................................................Roof Mounted-Optional Wheelchair Lift Option....................................Low-floor Ramp Entrance, Up to 6 positions Steering..........................................................................TRW Power Steering Suspension ...........................................................................Full Kneeling Air
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July/August 2013
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Minnesota’s SouthWest Transit Receives APTA Honors For Bus Safety And Security
Think 302 Protects Protects Think FMVSS FMVSS 302 Passengers and Equipment? Equipment? Passengers and
F.R. Cushioning (meets FMVSS 302)
CR SAFGUARD™ XL Fire-Resistant Cushioning
Both seats above were subjected to BS 5852 Source 2 Ignition.
SAFGUARD™ XL Fire-Resistant Cushioning… • Complies with advanced F.T.A. fire safety criteria. • Minimize risk and liability related to vehicle fire safety. • O.E.M. and maintenance seat retrofit applications. Call for specifications. Easily added to seating requirements within vehicle bid packages. Page 46
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The American Public Transportation Association (APTA) has awarded SouthWest Transit its 2013 Gold Award for Safety and 2013 Certificate of Merit for Security for bus systems operating 1 million – 4 million passenger trips. APTA is an international organization that has represented the transit industry for over 100 years, since 1882. “I want to commend all of these winners for their tremendous contribution to safety and security in the public transportation industry,” said APTA President and CEO Michael P. Melaniphy. “They are setting an example that will allow for the entire industry to continue to make a safe The SWT staff is pictured accepting the award. industry even safer for its employees and riders.” This is the fifth year that SouthWest Transit has been honored by APTA for its safety program and the second time its emergency preparedness program has been recognized. “Safety and security are of utmost concern to SouthWest Transit. It takes a great deal of effort from the entire agency to ensure the safety of our riders,” said SouthWest Transit’s Commission Chair Jerry McDonald. “To win these prestigious awards is truly outstanding and is testament to the commitment of each and every person who is a part of SouthWest Transit.” The Gold Safety Award is awarded to the transit property who demonstrates through its operating statistics that it is the top safety performing transit agency in the Country. Things such as the number of preventable accidents per miles driven, lost time due to workplace injury and miles driven between vehicle road calls are just some of the statistics collected and compared. “This is not about just one person or one team doing the right thing. It’s about everyone working together to make sure our customers are safely transported to and from work and home. This award recognizes the hard work, extensive planning and dedication of every staff member of SouthWest Transit,” said Chief Executive Officer, Len Simich. “We owe it to our customers and employees to do whatever we can to keep them safe,” said Simich. “While it may seem fundamental, safety and security are the most important things we do on a daily basis.” SouthWest Transit provides transit services to the residents of Chaska, Chanhassen and Eden Prairie as well as riders from other surrounding cities. SouthWest Transit has three main Park & Ride lots: SouthWest Station in Eden Prairie; SouthWest Village in Chanhassen; and Chanhassen Transit Station in Chanhassen. For more information about Telephone: 800-234-2734 SouthWest Transit, Fax: 724-537-9003 e-mail: crfoamsales@verizon.net contact www.swtransit.org.
July/August 2013
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Personnel Advantage Funding Names Andrea Seitz New Marketing Manager Advantage Funding announced it hired Andrea Seitz as the company’s new marketing manager. Seitz brings over 12 years of marketing experience combined in product management, branding, sales generation programs and direct marketing. Seitz will be responsible for supporting Advantage Funding’s national brand identity, direct marketing and public relations as well as enhancing efficiency through reporting and analytics. Prior to joining Advantage Funding, Seitz worked at Infinity Windows of Long Island, Marvin Windows dealer, and Eastern Partners Financial, part of the John Hancock Financial Network. Advantage Funding is a non-captive finance and leasing company to the U.S. ground transportation industry. It is a subsidiary of Marubeni America Corporation, a Japanese trading company. Visit www.advantagefund.com for more information. Metro Promotes Donaghy To Transit Operations Director Shawn Donaghy was promoted to Metro’s (Cincinnati, OH) Director of Transit Operations
on May 20. In this role, Donaghy manages the delivery of fixed-route services to the community to ensure operational excellence. He oversees all transit operations' functions, including all operators, service delivery and quality, supervision, dispatching and support operations. Metro’s Transit Operations includes more than 500 employees and a budget of approximately $25 million. Donaghy has more than 16 years of experience in transportation. He has been with Metro since September 2010, and was most recently assistant director of transit operations. Shawn Donaghy Donaghy previously worked as senior operations manager at CEVA Logistics and area supervisor at DHL Worldwide. He received his bachelor’s degree in Organizational Leadership from Northern Kentucky University. Metro is a non-profit, tax-funded public service of the Southwest Ohio Regional Transit Authority, providing about 17 million rides per year.
Steve Kratzer Named Nova Bus Regional Sales Manager/Western United States Nova Bus has announced the appointment of Steve Kratzer as regional sales manager to serve the western United States transit market. Rob Mowat, vice president of sales, made the announcement, adding, “We are really happy that Steve has joined the Nova Bus family. He has a comprehensive understanding of public transit issues and a stellar reputation for Steve Kratzer working with his customers. It was important for us to add a colleague who inherently demonstrates Nova Bus' demanding standards for integrity, quality, value and safety.” Kratzer brings 16 years of experience in the transportation industry, including in the fields of transit and coach sales, business development and marketing. Prior to joining Nova Bus, Kratzer was business development manager — public sector for a motorcoach manufacturer. He holds a bachelor’s degree in business administration from Fort Hays State University in Kansas.
SAFE, STURDY & DURABLE Safety Step will meet all your transportation needs…
s Safety Steps full line of transportation steps are designed specifically for the transportation industry s Anti-tip design makes it impossible to tip over with normal use s Transportation models provide a 6”, 8”, 10” or 12” boost s The 10" and 12" steps have brackets for extra durability s Rugged all-aluminum welded construction s All models are lab tested to hold over 1,000 pounds, but weigh a mere 7 pounds s Non-slip angled rubber leg tips and gripper strips keep your passengers and your Safety Step securely in place s Durable powder coat finish available black, silver or safety yellow
To view all our transportation steps or to order online, visit our website:
www.safetystep.net or call (888) 448-4237 Page 48
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PSTA Honors Bus Operator For 35 Years Of Safe Driving Officials at Pinellas Suncoast Transit Authority (PSTA) in St. Petersburg, FL say that year in and year out, Bus Operator Dave Beck spends eight hours a day behind the wheel of a transit bus in the most densely populated county in Florida. As of 2013, he has driven more than 2.5 million miles without causing an accident. That’s like driving around the earth’s equator more than 100 times. “For the nation’s bus operators, making it through an entire 8-hour shift interacting with the public, negotiating ever-changing traffic conditions and staying on time is a feat and of itself,” says PSTA Chief Operating Officer James Bradford. “To do that for 35 years without a preventable accident, it fills the lore of driving legends.” “Beck’s focus on safety over his career is absolutely incredible,” adds PSTA CEO Brad Miller. “He is the best role model for not only all our almost 400 bus drivers, but also the other 180 men and women who work for Nova Bus is a manufacturer of sustainable transit solutions in North America, including bus rapid transit (BRT) buses and hybrid and natural gas vehicles. Nova Bus is part of the Volvo Group. Visit www.novabus.com for more information.
Dave Beck
PSTA. It shows we have to focus on the details of our jobs each and every day — especially on our top priority, which in Dave’s case is the safety of his customers.” Beck started his career long before PSTA even existed. He was behind the wheel with the old St. Petersburg Municipal Transit System driving a GMC 800 bus that had no powersteering or air conditioning. Passengers paid fares by stuffing money into a box. If change was needed, Beck counted it out from his belt-
mounted change holder. Today, he drives a diesel-electric hybrid SmartBus with advanced, computer controlled transmission, Global Positioning System tracking and ultra-clean emissions. “It’s like going from a Model T to a Lexus,” Beck said of the change in buses during his tenure. “Every day is an adventure,” he added. “You never know who you’re going to meet and it keeps the job enjoyable.” It should be mentioned that not every year of his total tenure has been counted in the 35 years of safe driving. A few are missing for various reasons including initial training and one year when he accidentally hit the mirror of his bus against another at a terminal. The broken mirror (which is one of the most minor of infractions that a driver can incur) cost him a year in 2000. “We absolutely hated having to assign that as a preventable accident, but we had to be fair,” says PSTA Safety, Security and Training Manager Walt Lenz. “Nonetheless, he still has the most amazing driving record we’ve ever seen, bar none.” PSTA says Beck is well into his 36th year and has the same friendly attitude and smile his first passengers encountered when Apollo rockets were still flying.
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MCI Bus Sales Universal Coach Lines Woos Demanding Chinese Market With 3 New MCI J4500s
tor in Canada. It maintains coaches in its main facilities in Vancouver, Calgary and Los Angeles, plus it runs satellite offices in Victoria, British Columbia; Edmonton, Alberta; and Seattle. The company employs about 200 people and logs about five million miles a year, with about half of its business in serving passenger groups from Asia. It was also the second-largest provider of coaches to the 2010 Winter Olympics in Vancouver and supplied transportation to the 2002 Winter Olympics in Salt Lake City as well.
Serving and pursuing the Asian market since 1996, business from China is up for Universal Coach Lines of Canada. The company has taken delivery of three 2013 MCI J4500s. “The Chinese market has been a real bright spot for us,” Universal Coach Lines Vice President Lindsay Moir said. “It’s a very demanding market. They demand the best, and they’re always looking for the newest. These coaches allow us to put our best foot forward.” Moir says the new MCI J4500s fit in well with the rest of the company’s nearly 100 coaches — many of which are earlier-model J4500s. MCI officials say Universal Coach Lines is the third-largest privately owned coach opera-
Wade Tours Has New MCI J4500
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ship team that’s now in its fifth generation, says the company’s signature America’s National Parks tour, which leaves July 13, will run 21 days this year, though in some years it spans a full 30 days. Wade Tours has been helping passengers see the country since 1926, when Edwin Wade started the company with single 1926 Studebaker. The company prospered, providing transportation to historic events including the World’s Fair in New York City and the Winter Olympics in Lake Placid. Today, Wade Tours serves a wide variety of tour and charter customers, also running a full-service travel agency for trips all around the world. DeLorenzo followed his mother, Crystal, into the family business. Visit www.wadetours.com for more information. Pace Suburban Bus To Upgrade Express, Bus-On-Shoulder-Routes With 13 MCIs
Wade Tours, Schenectady, NY, owner of an all-MCI fleet, says it often chooses its newest coaches for its National Parks tours. So, this July, the 87-year-old company will take to the road with a 2013 J4500 coach. Greg DeLorenzo, part of the family leader-
July/August 2013
Chicago’s Pace Suburban Bus has awarded Motor Coach Industries a contract for 13 MCI Commuter Coaches, with an option for 37 more. Pace will use the new coaches to replace older buses, and those leased from MCI, for use on its “Bus on Shoulder” service, which started in 2011 between Chicago and the southwest suburbs. Pace recently announced it is increasing
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service on its Bus on Shoulder routes due to ridership increases. The program currently uses 14 MCI Commuter Coach buses on the Interstate Highway 55 shoulder when traffic in regular lanes is flowing at less than 35 miles per hour. The buses using the shoulder cannot travel at speeds greater than 35 mph, or 15 mph faster than the flow of regular traffic — whichever is less. Special signage and roadway markings show where buses can use the shoulder, and the buses have markings indicating authorization to use the shoulder. MCI says shoulder riding has been cited to be one of the most affordable options for implementing bus rapid transit on highways because it is less expensive to modify shoulders than it is to construct new roadways, and it requires little capital investment compared with rail alternatives. Pace serves tens of thousands of daily riders with fixed-bus routes, ADA paratransit, ridesharing, Call-n-Ride and dial-a-ride programs in a service area covering roughly 3,500 square miles. Learn more at www.mcicoach.com.
Winning Student Art Displayed On Fort Worth’s T Buses Ten buses of the Fort Worth (TX) Transportation Authority (The T) have become moving canvases to showcase the art of Fort Worth Independent School District students who won The T’s annual “Expressions That Move You� contest this year. The artwork of each of the 10 winners will be displayed on the side of one of The T’s buses through August. Buses rotate routes so each student’s art may be seen in several areas throughout Fort Worth. More than 80 entries Shown is the artwork from the grand prize were submitted in this winner in the K-Elementary School Category. year’s contest for artwork that depicts what The T, public transportation, the City of Fort Worth, and the environment means to the student. Entries were judged on theme, artistic merit and creativity. Four winners were selected in the kindergarten through elementary school category and three winners each from middle and high school categories. One winner within each category was awarded a Grand Prize. The program is a partnership of The T and FWISD to provide additional enrichment activities for students who participate in the Fort Worth After School Program. “We believe ‘Expressions That Move You’ is as much an opportunity for the students of the Fort Worth After School program as it is for us at The T,� said Richard Maxwell, The T’s assistant vice president of marketing. “By recognizing the talents of the up-and-coming community of tomorrow, The T is able to better understand what motivates them, and in turn, we are able to move them toward an interest in art as well as public transportation, their city, and the importance of protecting the environment.� Visit www.ExpressionsThatMoveYou.org for more information.
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Capitol Bus Lines Adds Temsa TS35 To Fleet
Home of the Best Full-Service Travel Plaza in Northern Illinois Featuring…
Seating for 175, Homestyle Cooking, Daily Specials, Buffet, Soup & Salad Bar, Full Menu, Carry-Out
(815) 562-5840
Seating for 40, Specialty Sandwiches, Homemade Soup, Fresh Salads & Sides, Blue Bunny Ice Cream!
(815) 561-9595
Designated Bus Parking and Pull-Thru Fueling Island
Bus Drivers & Tour Guides Eat free! Mini-Mall — 2 Stores with over 5,000 sq. ft. of shopping!
ATM, Major Credit Cards accepted. I-39 & Hwy 38, Exit 99 Rochelle, IL
OPEN 24 HOURS
Please call ahead! Page 52
BUSLINE
July/August 2013
Capitol Bus Lines Inc., of South Carolina, offers tours throughout the United States and Canada. It has been serving the needs of tour groups for over 30 years. Capitol Bus Lines Inc. (Capitol Tours) started in 1981 with just two school buses. Today, the company is owned by Buddy and Mary Young and offers a variety of motorcoaches. Recently, Capitol Bus Lines added a new Temsa TS35 to its fleet. Temsa says the TS35 coach is a fully integral mid-sized coach that offers a luxurious and spacious interior for passengers and driver. It is constructed from Tim Guldin, vice president of sales and service stainless steel for extra durability and southeast for CH Bus Sales, left, is pictured with Charles (Buddy) Young, owner of Capitol Bus safety. Lines Inc., and the company’s new Temsa TS35. CH Bus Sales, Inc. is the exclusive distributor of Temsa motorcoaches in the United States. CH Bus Sales is a privately owned corporation with an industry experienced ownership and management team. Temsa is a fully owned subsidiary of Sabanci Holding, a financial and industrial group in Turkey. Visit www.chbussales.com or www.temsaglobal.com for more information.
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ABC Finalizes Agreement With IPB Industries Inc. ABC has recently signed an agreement with IBP Industries, Inc. to become the firm’s new distribution partner in North America. Under the new deal, ABC will have sole distribution rights of IBP’s exterior bus components, which include body parts for major coach models such as MCI, GILLIG, Prevost, and others. IBP Industries, Inc., is a designer and fabricator of body components for the motorcoach and mass transit markets with 25 years in the indus-
try. It supplies, designs, engineers and manufactures a complete line of body parts at its Florida-based facility. ABC says its stocked inventory levels integrate a comprehensive selection of body components. It has plans for new product releases throughout 2013 and beyond. For more information contact the ABC Parts Call Center, 877-427-7278 (US)/800-265-0520 (Canada), or visit abc-companies.com/parts.
and four 55-inch monitors showing arrival and departure times. We provide over 400 parking spaces and 5 handicap parking zones. Attached to the terminal we have another facility which is occupied by our Maintenance and Operations Departments,� Juan points
Tornado Bus Companies Takes Delivery Of 5 Van Hool TD925 Double Deck Coaches Founded by Vicente and Juan Vazquez in 1986 (www.tornadobus.com) with a single van, Tornado Bus Company of Dallas, TX, has grown to 70 coaches. Operating out of terminals in 9 states, it now offers scheduled service throughout the central and southern United States. Tornado provides international connections with other transportation companies such as Zima Real, Estrella Blanca, and Autobuses de Oriente, said Juan Vazquez, president. “Tornado Bus Company started with van
transportation in Houston, TX, back in 1986. My brother, Vicente, and I began by providing two trips a week and as it continued to grow, our plans and ideas began to change. In 1993 we bought our first coach.� They recently opened an 8.5-acre facility, minutes from downtown Dallas. The new headquarters includes more than 3,800 square feet dedicated to the convenience and comfort of passengers. “The waiting area is set up with five 55inch TVs for our customers’ entertainment
out. “We’re proud of the fact that our entire fleet meets modern EPA standards and every coach is ADA equipped. We accomplished those things before they were required.� Tornado recently took delivery of 5 Van Hool TD925 81-passenger double deck coaches. ABC’s Senior Account Manager Bob Holloway said, “All of us at ABC are proud to be part of Tornado’s growth.� Contact ABC Companies at 800-222-2875 or visit www.abc-companies.com for more information.
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REGISTER TODAY!
One Show. Two Days. Infinite Possibilities. Now in its 18th year, BusCon continues to bring the bus industry together to share challenges, find solutions and improve performance. See over 60 of the latest buses including motor coaches, as well as the newest technology the industry has to offer in BusCon’s 115,000 square foot exhibit hall.
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BOWMANSDALE 2112 Bumble Bee Hollow Rd. Off Rt. 15 • Mechanicsburg, PA 717-697-5383 CAMP HILL 4230 Trindle Road • 717-737-3896 CARLISLE 60 Noble Blvd. in Super Walmart 717-960-9400 608 E. High St. • 717-249-7721 1176 Harrisburg Pike • 717-243-7774 905 Walnut Bottom Rd. • 717-249-0694 CEDAR CLIFF Exit 19 off I-83 • Camp Hill, PA 717-737-6404 CHAMBERSBURG 1075 Lincoln Way East • 717-263-4601 NORTH CHAMBERSBURG 2891 Philadelphia Avenue (US 11 N.) 717-263-2970 CLEONA 493 W. Penn Avenue • 717-272-5677 COLUMBIA 1788 Columbia Ave., off Rt. 30 717-684-7048 DILLSBURG 898 North US Rt. 15 • 717-432-9500 EAST MANCHESTER 4245 North George St. • 717-266-3170 ELIZABETHTOWN 1284 S. Market St. • 717-367-6471 ENOLA Enola Rd., Exit Rt. 11 15 S. off Rt. 81 • 717-732-4228 EPHRATA 140 N. Reading Rd.• 717-733-1660 GETTYSBURG 517 S. Steinwehr Ave., Bus. Rt. 15 717-334-5920 1090 York Rd.• 717-337-1030 GREENCASTLE Rt. 16 and I-81 • 717-597-2589 HALIFAX 3761 Peter's Moutain Rd.• 717-896-2535 HANOVER 991 Carlisle St., Rt. 94 • 717-632-7531 350 Eisenhower Dr.• 717-632-0005 1448 Baltimore St. • 717-630-0337
HARRISBURG 2929 Paxton St. • 717-561-8050 4605 Jonestown Rd. 717-652-7035 7845 Linglestown Rd. 717-545-8580 Rt. 83 and Union Deposit Rd. 717-564-9320 4403 N. Front St. • 717-238-1048 Harrisburg East Mall/Rt. 83 & Paxton St. 717-561-0703 Eisenhower Blvd. I-283, Exit 1 717 -939-6972 5590 Allentown Blvd., Rt. 22 Exit 26 off I-81 • 717-652-9123 Kline Plaza, 101 S. 25th St. 717-232-0008 Uptown Shopping Center 720 Division St. • 717-236-6226 Harrisburg Airport • 717-948-3900 6535 Grayson Rd. in Wal-Mart 717 -561-0445 HERSHEY Rts. 39 and 322 • 611 E. Main St., Hummelstown • 717-566-6041 JONESTOWN Rt 72 & I-81 • 610-562-8462 LANCASTER 1880 Hempstead Rd. • 717-509-6988 Willow Valley Square • 717-464-5119 1829 Oregon Pike • 717-569-7898 1434 Manheim Pike • 717-394-3417 Rt. 30 and Centerville Rd. Lancaster, PA • 717-393-9523 68 East Town Mall, Rt. 30E Lancaster, PA • 717-394-8957 1755 Columbia Ave. Millersville Exit off Rt. 30, Rt. 462 717-397-5112 575 N. Franklin St., next to McCuskey High School • 717-394-7938 2034 Lincoln Hwy East in Wal-Mart 717-390-1099 King & Water Streets • 717-299-6699 Manor Shopping Center 1296 Millersville Pk. • 717-293-5706
LEMOYNE Rts. 11 and 15 North across from Radisson Hotel • 717-761-7992 LEBANON 1202 W. Maple St. • 717-273-8691 757 E. Cumberland St. • 717-273-9023 1725 Quentin Rd., Lebanon, PA 717-306-6565 LEWISTOWN US 522 & US 22 • 717-248-5255 121 Electric Avenue • 717-248-4447 LITITZ 990 Lititz Pike, Rt. 501 N. 717-627-4666 LITTLESTOWN 430 North Queen St. • 717-359-8946 LYKENS VALLEY 4660 Rt. 209 • 717-362-8416 MANHEIM 711 Lancaster Rd., Rt. 72 717-664-4944 MECHANICSBURG Wesley Dr. Exit, Rt. 15 717-761-7525 KMart Plaza, 5600 Carlisle Pike 717-766-9675 6250 Carlisle Pike in Wal-Mart 717-591-9864 MERCERSBURG 11924 Buchanan Trial West 717-328-0111 MIDDLETOWN 2270 W. Harrisburg Pike • 717-944-9535 MIFFLINTOWN Rt. 322 and Rt. 35, Mifflintown Exit 717-436-9779 MYERSTOWN 295 West Lincoln Avenue (Rt. 422) 717-866-2278 NEW CUMBERLAND 101 Limekiln Rd. • 717-774-1027 NEW HOLLAND 828 W. Main St. • 717-354-9300 NEW OXFORD 6040 York Rd., Rts. 30 and 94 717-624-4266
NEWPORT Rt. 322 and Rt. 34, Newport Exit 717-567-9344 PALMYRA 901 E. Main St. • 717-838-6815 PINE GROVE l-81 , Exit 31 • 717-345-6400 RED LION 897 West Broadway • 717-246-1802 655 Lombard St., Cape Horn Plaza 717-246-7801 SCOTLAND 3347 Black Gap Rd. • 717-263-7507 SHIPPENSBURG 333 East King St. • 717-532-7945 SHREWSBURY Exit 1 off I-83 • 717-235-4663 SILVER SPRING Rt. 114 and Shadow Oak Dr. Mechanicsburg, PA • 717-697-3460 SPRINGETTSBURY Hallam Exit off Rt. 30, Rt. 462 717-757-9655 WAYNESBORO 302 East Main St. • 717-762-9201 YOCUMTOWN Exit 14A off I-83 • 717-938-5705 YORK 2125 York Crossing Dr & Rt 74 717-767-1381 Exit 4, I-83, 133 Leader Heights Road 717-747-9191 York Galleria Mall • 717-757-3026 60 Arsenal Rd. • 717-699-4600 Exit 6W off I-83 • 717-845-9360 3141 Carlisle Road, Dover 717-767-2594 144-158 S. George St. • 717-846-1021 Rts. 30 & 74 in Wal-Mart 717-764-8923 380 Memory Lane • 717-757-2912 Tell us you saw this ad in Busline Magazine, and 1 driver and 1 tour guide will receive a
FREE MEAL! Please call ahead to the phone number listed by the McDonald’s of your choice.
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WE STARTED OUR COACH COMPANY IN 1924 AND THE REST IS HISTORY. LITERALLY.
As a company that began during the Great Depression, we’ve been an important part of motorcoach history. We’ve helped technology evolve over the years, and we’ve seen competitors come and go. Through it all, Prevost has maintained a reputation for integrity and product excellence. The stability we created in 1924 remains the foundation of our company and our coaches today. Our customer relationships set an example for the entire motorcoach community. And we support those relationships with the largest service network in the industry, including over 130 Prevost Service Providers across North America. In a demanding industry, you need all the assurance you can get. Prevost will be there for you. So you can be there for your passengers.
Please contact your Prevost Regional Sales Manager for more information. USA 1-877-773-8678
PRE017-11_FoundationAd-120911_Busline.indd 1
CANADA 418-883-3391
www.prevostcar.com
T h e u l t i m a t e c l a s s.
12/9/11 12:50 PM