Nov/Dec 2019 Busline

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CONTENTS

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A

G

A

Z

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NOVEMBER/DECEMBER 2019 Published by Rankin Publishing, Inc. www.buslinemag.com

E

Safety, Punctuality, Friendliness And Professionalism

Key Attributes Help Classic Charter Succeed In The Central Valley & Beyond ...............................8

Forward-Looking Transportation Authority Enhances Services In Corpus Christi...........................................24 — Busline Buyers Guides —

Flooring.........................36 • Brakes & Tires...................45 CUTA Annual Conference Set For November 10-13 ...............40 Busline Vehicle Showcase:

Trolleys, Trams & Street Cars • Hometown Trolley 42 RAPID RESPONSE .........................Page 6 INDUSTRY NEWS........................Page 47

ON THE COVER: Classic Charter operates in California’s Central Valley and beyond. Shown is one of the company’s Van Hool motorcoaches, along with Classic Charter President Chris Riddington and his wife, Vice President and General Manager Melissa Riddington (inset photo.) See page 8.

CALENDAR OF EVENTS

NOVEMBER 2019 November 10-13 Canadian Urban Transit Association (CUTA) Annual Conference & Transit Show Calgary, Alberta Info: 416-365-9800 JANUARY 2020 January 10-12 International Motorcoach Group (IMG) Maintenance & Safety Forum Omaha, NE Info: 888-447-3466 January 10-14 American Bus Association (ABA) Marketplace 2020 Omaha, NE Info: 800-283-2877

January 19-23 United Motorcoach Association (UMA) Motorcoach Expo Nashville, TN Info: 800-424-8262

MAY 2020 May 17-20 APTA Mobility Conference San Antonio, TX Info: 202-496-4800

May 31 - June 4 Community Transportation Association of America (CTAA) Expo Louisville, KY Info: 800-891-0590

OCTOBER 2020 October 11-14 APTA Annual Meeting & Expo Anaheim, CA Info: 202-496-4800

NOVEMBER 2020 November 7-10 National Association For Pupil Transportation (NAPT) Annual Conference & Trade Show Grand Rapids, MI Info: 518-452-3611 November 15-17 BusCon 2020 Philadelphia, PA Info: 800-576-8788

Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2019 Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

Page 4

BUSLINE

November/December 2019

EDITORIAL & CORPORATE OFFICES

Rankin Publishing Co., Inc.

Don Rankin and Linda Rankin, Publishers 204 E. Main Street • P.O. Box 130 Arcola, IL 61910-0130, USA Email: drankin@consolidated.net Website: www.rankinpublishing.com (800) 598-8083 (U.S.) • (217) 268-4959 Fax: (217) 268-4815 Editorial: Harrell Kerkhoff, Editor Rick Mullen, Associate Editor Design: David Opdyke, Kris Bott Reception: Mary Jo Dunn

Advertising Contact Kevin Kennedy @ 813-502-6672 Email: kevloraz@gmail.com Or Don Rankin @ 800-598-8083 Fax: 217-268-4815 Email: drankin@consolidated.net

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Company

ABC Companies Altro ARBOC Specialty Vehicles Better Life Technology Bird Bus Sales Bitimec Wash-Bots Bitzer BRC Group BYD CBM NA Chestnut Ridge Foam CHTC Bus Group Clean Seal Complete Coach Works Continental Corporation Diamond Manufacturing Dixie Electric Ltd. Driverge Freightliner Gerflor USA Hometown Trolley Irizar USA

Website

abc-companies.com altro.com ARBOCsv.com BLTLLC.com 888-275-7425 x122 wash-bots.com bitzerus.com brcgroup.ca byd.com cbmcompany.com/en/ CRFOAM.com chtcbusgroup.com cleanseal.com completecoach.com continental-corporation.com diamondmfg.com delstar-hd.com driverge.com fcccbus.com gerflortransport.com hometowntrolley.com irizarusa.com

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Company

Website

Kelderman Air Suspension Systems Marathon Brake Systems Micro Bird Commercial Midwest Bus Corporation Motor Coach Industries (MCI) Motorcoach Tire Sales Petro Stopping Centers Power Brake Prevost Car Profusion Industries Proterra REV Coach, LLC Reyco Granning Safety Step Safety Vision Service Insurance Sutrak Temsa TripSpark UMA Expo Vanner Power Voith

kelderman.com MarathonBrake.com mbcbus.com midwestbus.com mcicoach.com motorcoachtiresales.com ta-petro.com powerbrake1.com prevostcar.com astraflor.com Proterra.com revcoach.com reycogranning.com safetystep.net safetyvision.com serviceins.com sutrakusa.com temsa.com tripspark.com motorcoachexpo.com vanner.com voith.com

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12 30 13 33 2 27 44 21 5 39 14 56 26 53 6 51 34 23 28 31 10, 20 9

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Chris Riddington and Melissa Riddington

Safety, Punctuality, Friendliness And Professionalism

Key Attributes Help Classic Charter Succeed In The Central Valley & Beyond

F

By Harrell Kerkhoff, Busline Magazine Editor

lexibility and good communication skills are critical elements to providing superior customer service. That is especially true when working with a wide variety of customers in the charter and tour transportation business, where other “Being flexible and communicating attributes — such as safety, punctuality, friendliness and professionalism — are also a must. well goes a long way in helping our Those are the same characteristics that have benefited Classic Charter, Inc., a 30-plus year transportation comcustomers have a good time while pany based in Visalia, CA, throughout its history. traveling in one of our vehicles, “We have always understood that charter and tour travel whether it’s a large motorcoach, is a luxury. Our customers are not required to take the trips that we, as a company, are fortunate enough to provide. shuttle bus, SUV or van.”

Therefore, we have to treat our customers like they are gold.

— Classic Charter President Chris Riddington We always want them to come back,” Classic Charter President Chris Riddington said. “Our employees work hard to make sure customer needs are met. It’s that simple, but definitely not always easy.

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BUSLINE

November/December 2019

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C

“Being flexible and communicating well goes a long way in helpHOME IN THE VALLEY ing our customers have a good time while traveling in one of our vehicles, whether it’s a large motorcoach, shuttle bus, SUV or van. alifornia’s Central Valley comprises a large portion of The Customers don’t always understand the transportation industry and Golden State’s interior. Up to 60 miles wide and approxithe things that we, as a transportation provider, can and can’t do. mately 450 miles in length, the Central Valley is partially That is where communication comes into play, working bounded by the Sierra Nevada mountain range to the east with customers so that trips go as planned, and people and California’s Northern and Southern Coast Ranges enjoy the experience of group travel.” to the west. The Central Valley is home to one of With a fleet of 44 vehicles — including a recent the most productive agricultural areas in the purchase of seven Van Hool CX35 motorcoaches world, providing more than half the fruits, vegfrom ABC Companies — Classic Charter is inetables and nuts grown in the United States. It’s volved with many types of transportation services. also the proud home of Classic Charter, the “We provide just about everything. Many of company’s employees and many of its cusour smaller vehicles, such as SUVs and vans, are tomers and passengers. used for airport shuttles, weddings, etc. MeanClassic Charter’s main facility is in the city while, our motorcoaches, which make up the maof Visalia, located approximately 190 miles jority of Classic Charter’s fleet, are used for school north of Los Angeles, with an estimated populatrips, military transportation, corporate and large tion of 130,000 residents.

“The facility is approximately 16,000 square feet shuttle events, church transportation and for any other in size. It’s located on five acres of land in an industrial group that needs a coach,” Riddington said. “Group park, and includes office space, a maintenance charter is our biggest travel segment. We don’t Company founder, Les Riddington garage/wash rack and a drivers lounge,” Ridprovide nearly as many over-the-road tours, such as the kind that take 5 to 10 days to complete, although that type of dington said. “We added 6,000 square feet of space to our garage one year ago. It now includes eight service bays. We can wash and service is provided by our company as well.

“We did take a local sports team all the way to Florida and back fuel all our equipment at that site.”

Classic Charter also has smaller hubs located in the fellow Cenwithin the past year. It took about 15 days. Over the years, we have also taken groups to places like Texas, so they could attend such tral Valley cities of Fresno, Bakersfield and Merced.

“We have drivers and equipment at those locations, allowing us events as family reunions.”

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to be closer to certain customer groups,” Riddington said. “I would say our main hub, however, is all of California. We travel throughout the state as well as the western United States, especially Nevada, Arizona and Washington.

“The great part of being based in California is that there is so much to do and see in the state. That includes Yosemite National Park, Disneyland, large metropolitan areas such as San Francisco and Los Angeles, all types of museums, amusement parks and sports venues — along with mile upon mile of beaches and mountains.”

In fact, Classic Charter provides a multiday trip every year, called “California Dreaming,” for a tour agency.

“It involves transporting people to different sites up and down California. The trip comes with a very busy itinerary,” Riddington said. “There is no shortage of places to visit and experience in this state.”

F

THE FAMILY BUSINESS

amily company ownership is quite common in the North American bus and motorcoach industry. Therefore, many a current owner of a charter and/or tour operation spent his/her early years in the family business washing buses, pushing brooms and “helping” the mechanic. That was certainly the case for Chris Riddington, whose father, the late Les Riddington, started Classic Charter with a business partner in 1985.

“As a kid, I started in the wash rack. I don’t know if I really cleaned any buses, but it’s where I began in this business,” Riddington said, while laughing. “During high school, I eventually

spent time working in the maintenance department and then moved to the office. It was there that I found my forte, helping my dad with the company’s office computer system.

“I remember my dad asking me one time, when I was somewhere around 18 to 21, ‘Are you sure you want to stay in this business?’

That was back when everyone was carrying a pager, and those things seemed to constantly be interrupting what you wanted to get accomplished at work. I responded to my dad’s question by simply saying, ‘Yes, I do.’

“I know the transportation industry can be challenging, especially on the ownership side. It’s a 24/7 life, but I love buses and working with the people in this industry. It’s not for everyone, but transportation provides good careers for a lot of people.”

Les Riddington’s experience in transportation began in the 1970s, working as a dispatcher for a charter bus company in California.

He later worked at an auto dealership, and, in 1985, became a 50 percent partner in a new venture in Visalia — Classic Charter.

“They started from scratch, with three buses, operating the company’s first charter trip on Valentine’s Day 1985,” Riddington said.

“By father bought out his partner and became the sole owner of Classic Charter in 1994. Unfortunely, he died in 1997, leaving my mother, Sharon Riddington, and I as the owners of the company.

At that time, we had 11 vehicles and around 20 to 25 employees.

Over the years, we have built up our fleet to 44 vehicles, and now employ approximately 80 people.”

Upon his father’s death, Chris Riddington moved from a sales position at Classic Charter to become president, and soon realized he needed help.

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BUSLINE

November/December 2019

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“Fortunately my wife, Melissa Riddington, who was going to college at the time, also started working at Classic Charter in 1998. She has worked at our company from the ground up, and now serves as vice president and general manager,” Riddington said.

Classic Charter Maintenance Director Craig Walker has been another longtime associate and key part of the company’s success.

“My dad had known Craig since the early 1980s, when they both were employed at an auto dealership, and was able to persuade him to work for Classic Charter on a part-time basis in 1985,” Riddington said. “Craig and my dad always got along really well. As Classic Charter grew, Craig became our full-time maintenance director. He now oversees a shop foreman and our other mechanics.

“Our company is fortunate to have a lot of very good and loyal employees.

Many of those people have been working at Classic Charter for 10 or more years.”

W

THE ‘ART’ OF BEING DIFFERENT

The exterior of several Classic Charter vehicles highlight the Central Valley’s agriculture industry.

hen Classic Charter began in 1985, all three of the company’s buses featured the same look, with identical paint schemes. Although that “sameness” is customary among many bus/coach operators, Les Riddington wanted his company to be different. When it came to the exterior look of his buses, “sameness” simply would not do.

“My dad decided that each of his buses would have a distinct look. Specific art work, shown on the exterior of our vehicles, was incorporated, depicting different themes. One themed-bus that particularly stood out was our ‘space bus.’ The entire vehicle was painted with a space scene. It definitely got noticed. In fact, during the early 1990s there was a nationally known hip-hop duo called Kris Kross, whose members requested traveling in our ‘space bus,’” Riddington said. “Other themes included a bus with cows

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painted on its sides, and one with hot air balloons. That was back in the days when you actually had to paint the art work on the bus, before wraps were common. We had artists at our facility all the time to air brush scenes on those vehicles.”

Riddington, along with his team at Classic Charter, has carried on in Les Riddington’s footsteps with the use of artisti“The (bus graphics) cally-themed vehicles.

“There are now 38 such vethemes are a big draw hicles at our company. They inamong our customers clude a ‘swoop design’ on the and the general public. sides, with the specific art work located inside that swoop,” he Our vehicles are said. “Several of our themes revolve around agriculture found hard to miss, which in the Central Valley. That includes a vehicle featuring is the intent.” strawberries and another one with grapes. Our cow-themed coach is a heavy favorite for many.

My dad had a bus painted like a Holstein cow years ago, as there are many dairies in the Central Valley. We now have a ‘cow bus’ as well. Everybody loves it. People will call us and say, ‘We want the cow bus.’

“One time we used ‘the cow bus’ to pick up some kids who were on a school trip and were left stranded, after their vehicle had broken down. Later, my wife received a big, hand-written thank you card with a cow drawn on it, signed by all of the school children we had transported. That bus made a big impression on those kids.”

Riddington said the themed vehicles from Classic Charter also

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BUSLINE

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make a big impression on many people traveling the various interstates and highways in California and beyond.

“The themes are a big draw among our customers and the general public. Our vehicles are hard to miss, which is the intent,” he said.

“We take time thinking of new themes to use for future vehicles, such as one highlighting California’s Yosemite National Park as well as our state’s famous wine country.”

Overall, Classic Charter has a varied fleet of vehicles, from eightpassenger SUVs to 12-passenger vans to larger buses and motorcoaches. As mentioned, the company’s fleet now includes seven recently purchased 40-passenger Van Hool CX35 motorcoaches from ABC Companies.

“The 35-foot motorcoach is new for us. We have always been a 40- and 45-foot motorcoach company. The Van Hool CX35s will help us transport smaller groups, such as those we take to summer camps,” Riddington said. “We also have 48-passenger Van Hool TX 40-footers in our motorcoach fleet. Our largest vehicle is an 81-passenger Van Hool TD925 double-decker, which customers love.”

Classic Charter’s relationship with ABC Companies has been a long one, starting when Riddington was helping his dad as a teenager.

“We have developed strong friendships with representatives of ABC Companies, and have, over the years, purchased many used, and later new, vehicles from ABC,” Riddington said. “I have also toured the Van Hool factory in Europe, and have always been impressed with their customer service and parts availability.

“ABC Companies is also a big supporter of our California Bus Association. A lot of their people come to the association’s events.

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It’s nice to see them supporting our industry that way.”

“We get calls from customers, such as school Like many of today’s bus/motorcoach operators, Classic Charter’s modern vehicles offer a wide variety of passendistricts, on a weekly — if not daily — basis, telling ger amenities and safety devices. Perhaps the strongest request by customers as of late, according to Riddington, is us that every vehicle they use must have seat belts.” for seat belts.

“We get calls from customers, such as school districts, Riddington has seen many changes over the years in the type of on a weekly — if not daily — basis, telling us that every vehicle amenities available for buses/motorcoaches. they use must have seat belts. That demand started around 2012 “My dad was one of the first operators in our area to put videos and has grown. More customers are wanting, and expecting, access on buses. I remember helping install 6-inch CRT monitors in our to seat belts for their group members,” he said. “We also continue buses because everybody wanted video,” he said. “Today, people to see increasing demand for Wi-Fi, especially from such groups want to plug in their personal devices using an 110-volt outlet, and as sports teams.” be able to watch anything they desire.”

Of course, modern amenities and technological advancements are not just for passengers. Drivers, too, want, and need, the latest of what is available in comfort and safety.

“Obviously, most drivers are like passengers — they like the newer equipment.

When it comes to added safety, there are now such advancements as lane departure and tire monitoring warning systems. We have vehicles where, if the bus/coach enters another lane, a device will shake the driver’s seat on the side the seat that the vehicle is changing lanes. That is a pretty cool safety amenity to have,” Riddington said.

“Today’s driver cockpits are also much nicer. Modern coaches are very comfortable for both passengers and drivers, and the turning radius is so much better. I haven’t had to worry about a steering box in 10 years. Overall, the vehicles are easier to operate for our drivers.”

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s Classic Charter is well into its third decade of operation, Riddington reflected on what it takes for a transportation company to not only stay in business, but grow, in today’s industry.

“It takes a great team of employees, including trusted drivers and mechanics. It’s also important to save money whenever possible, so that the company can get through any lean periods,” he said. “It’s mainly about dedication and making the company the best it can be on a daily basis.”

As with any part of the country, there are certain challenges and opportunities to running a transportation business in the Central Valley of California. Advantages include a diversified client base, good access to highly desired travel locations, and, by and large, good driving weather.

Disadvantages include finding enough

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qualified people to hire in the Central Valley, and meeting the often rigorous regulations associated with conducting business in California.

“It can be difficult finding a strong labor force in the Central Valley, due to a lower population compared to other parts of the state,” Riddington said. “Our other main challenge as a transportation provider is meeting standards set by the California Air Resources Board (CARB). Due to those standards, we have been challenged to upgrade our fleet at a pace faster than ever before. That is a real challenge, especially while trying to remain financially viable.

ployment rates. Also, not everybody can, or wants to, drive a large vehicle full of people, in sometimes heavy traffic and/or dicey weather situations.

Riddington said there are certain characteristics often present in drivers who successfully earn a living transporting large groups of people.

“I feel a good driver is one who really likes to be on the road, likes to drive and who does not mind seeing a different work schedule from week to week,” he said. “The majority of our trips are charter or tour by nature. One day a driver may “As a company, it’s important that we take care of our pick up a group at 7 a.m. and take those people to Disneyland. The following day that same driver may be people. This is a 24-hour business. We have people on transporting a sports team to a totally different type of destination. call 24/7. Therefore, we need to make sure all of our “Most good bus/motorcoach drivers like doing something different everyday. They also must truly like employees are doing well and, if there are problems, working with people and have good communication help solve those issues the best way possible.” skills. Our drivers have to work with a wide range of passengers, from kindergarteners to senior citizens. It “You can spend a lot of money making sure a vehicle is CARB- also helps if a driver is financially savvy. compliant, and then five years later that same vehicle may no “There are many times in this industry where a transportation longer be in compliance. It seems there is a lot of proposed legis- provider is super busy. That means drivers are working five to six lation that comes out of Sacramento (California’s state capital) days a week. It is during those times that a driver should save some that our industry has to continually battle. Despite that, I feel de- money, to better get through the slower travel periods, as this line mand for safe and reliable transportation in California will con- of work can be seasonal. Our experienced drivers are good at being tinue to grow.” able to save money during the busy times,” he said. “Overall, I feel Today, Classic Charter employs approximately 80 people. Most a good bus/motorcoach driver should be a people person, while work within four company departments: charter sales, mainte- also enjoying the traveling aspect of the job.” nance, cleaning/dispatch and operations. Finding good employees, Riddington said his company combats the challenges of finding especially drivers, is not always easy in today’s era of low unem- quality employees, including drivers, by offering the proper level

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of compensation and a satisfying work environment. He reiterated that proper communication with employees is critical.

“As a company, it’s important that we take care of our people.

This is a 24-hour business. We have people on call 24/7. Therefore, we need to make sure all of our employees are doing well and, if there are problems, help solve those issues the best way possible,” he said.

Riddington added that many of his company’s drivers are hired through word of mouth, although classified ads are also placed in different geographical locations. He said recent pressures in California for drivers to have a minimum of two years driving experience, prior to being hired by an operator, is causing some concerns.

“We take great care in training all of our drivers at Classic Coach, and are always trying to add to our driver pool. We feel that if you are not constantly training as a company, that pool will get smaller.

A two-year minimum requirement can take the training aspect away from us when it comes to new hires, which we don’t like,” Riddington said. “Sometimes, when you can only hire drivers with a minimum of two years experience, you are basically hiring a lot of truck drivers, and truck drivers are not necessarily bus/motorcoach drivers. That is why we like to train people to drive from the ground up at our company.”

The vast majority of Classic Charter drivers are California SPAB (School Pupil Activity Bus) certified, which means they are allowed to transport school children in the state.

“Becoming SPAB certified involves meeting a lot of requirements through the California Highway Patrol (CHP). It includes

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fingerprinting, the passing of a background check, the passing of CHP written and driving tests, along with 40 hours of training from a state certified trainer,” Riddington said. “Continual training is also required once drivers initially receive their SPAB certification. They must maintain a good driving record as well, with no criminal record. My father made sure our drivers were SPAB certified, and we have continued the practice. I feel it’s the highest level of training that a charter bus driver can receive.

“Training is a daily occurrence at Classic Charter. There are always classes in session with certified instructors. We use a computer program that helps us track all our training requirements. It’s a constant process.”

Riddington added that driver retention is of utmost importance at Classic Charter. That is due to the amount of time, effort and money it takes to properly hire and train each driver.

A

fter 30-plus years of transporting a wide variety of passenger groups around California’s Central Valley and beyond, Riddington said he is happy with the history of Classic Charter, and the company’s direction as it heads into the future.

“Approximately 50 to 60 percent of our business is from repeat customers, while the majority of new customers hear about us through referrals. That tells me we are meeting the transportation

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CCRTA CEO Jorge Cruz-Aedo (far left) and Corpus Christi Independent School District Superintendent Dr. Roland Hernandez (far right) participate in a ribbon cutting for a CCISD Spirit Bus Stop.

XXXX

Forward-Looking Transportation Authority Enhances Services In Corpus Christi

S

By Rick Mullen, Busline Magazine Associate Editor

Patricio County,” said CCRTA CEO Jorge CruzAedo, during a recent interview with Busline Magaerving the public transportation needs zine. “We serve a large geographical area with a of close to a half million people. Corpus of Corpus Christi, TX, and sur- population Christi has 300,000 residents, and the surrounding rounding communities, the Corpus counties have around 200,000.

Christi Regional Transportation Author“We operate 35 fixed-routes in our area. We also proity (CCRTA) covers a geographical area vide paratransit, park and ride and vanpool services. We have 127 revenue vehicles, 103 of which are powered just shy of 900 square miles.

by Texas supplied compressed natural gas (CNG). Our vehicles, including paratransit, are primarily CNG. We “We cover all of Nueces County (of which Corpus are also looking at some new electric buses.”

Christi is the county seat), located along the southern CCRTA fixed-route and paratransit vehicles travel coastal bend of Texas, and parts of neighboring San about 6 million miles a year, mostly in the city of Corpus Christi, while racking up 370,000 “I have asked our marketing department to not service hours.

“We record about 5.5 million rides per assume people know where to get on, where to year, which includes fixed-route, paraget off, etc. We are working hard to alleviate the transit, vanpools and park and rides,” Cruz-Aedo said. “We have four transfer fear that bus travel is not a safe experience.” stations that we operate and about 1,338 — CCRTA CEO Jorge Cruz-Aedo bus stops on our 35 bus routes.

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“We are continually looking at ways to address the first and last mile situations, including establishing what we call ‘FLEX’ services. That initiative would allow us to get people to the fixed-route system in an expeditious way, allowing them to reach their ultimate destination. In the beginning of the fall 2019 semester, we launched a pilot FLEX route that primarily services our local Texas A&M University - Corpus Christi.”

Cruz-Aedo said CCRTA is considering designing programs for after-hour and specialty services, using taxi and Uber vehicles, where it would be cost prohibitive to deploy a bus.

“The vast majority of our riders are transit dependent. They need us,” Cruz-Aedo said. “Out of the 5.5 million rides we record annually, about 30 percent are people going to work. Another 30 percent of our riders use public transit to go to school. We have riders who are in grade school who use our service. Middle school, high school, the community college (Del Mar College) and Texas A&M University - Corpus Christi students also ride CCRTA. “So, a third of our riders are going to work, a third are traveling to school, and the other third use public transit for their life functions, i.e., going to the grocery store, the doctor, shopping, or visiting family.”

CCRTA has an agreement with Texas A&M University - Corpus Christi whereby the school helps pay for the bus service provided.

In return, students, faculty and staff can ride for free by showing their university ID card. In addition, students, faculty and staff from Del Mar College can also take the bus for free with a college ID card.

C

YOUTH/SENIORS EDUCATIONAL PROGRAMS

CRTA aggressively courts young people with its CCRTA Youth Educational Program, designed to introduce students about the benefits of public transportation.

“We have staff members who are dedicated to educating students about public transit,” Cruz-Aedo said. “For example, before school starts every year, we have an active program to reach out to elementary, middle and high school students.

“I put a lot of emphasis on programs for college students and children in the lower grades, as they are more likely to consider public transportation as a mode of choice. The younger generation is our future, so we have very aggressive programs to reach out to members of that demographic.”

The CCRTA Youth Educational Program involves several aspects of introducing young people to riding the bus. The initiative includes: n Trip Planning Assistance: Don’t know which route travels to and from your community or school, or how much it costs to ride the bus? CCRTA staff will help plan a class field/educational trip; n Classroom Presentation: A CCRTA representative will visit a classroom and provide students with a 10- to 15-minute presentation on the history of public transportation, transportation in Corpus Christi, how transportation impacts the environment, bus safety tips, or a career in public transportation. A classroom presentation can also be tailored to cover a special topic; n How to Ride The “B”: A class interested in taking a bus ride on a fixed-route bus, may contact CCRTA. The agency will plan

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n Bus Transfer Station Tour: Students are welcome to visit one of the system’s major transfer stations located in several different areas of the city.

The stations provide convenience and safety, while transferring to other bus routes that service Corpus Christi.

Tours are conducted at the Staples Street Station, Southside Transit Station, Port Ayers Transfer Station and the “B” Customer Service Center.

The CCRTA Customer Service Center handles all of the agency’s customer’s needs, ranging from bus route information — either by phone or in person This CCRTA bus is shown in front — purchasing bus passes and receiving discount of the Staples Street Station. rate “B” ID cards. The center also handles the cerOther agency locations include tification process for the B-Line Paratransit service. the Southside Transit Station, CCRTA also has programs in place to help senior Port Ayers Transfer Station and citizens learn about how to navigate the system and the “B” Customer Service Center. to understand the benefits of public transportation.

According to CCRTA, more than half of all nona trip on one of the closest bus routes that services the class’ com- drivers age 65 and older stay at home and often become isolated munity or school. A hands-on experience will cover topics such largely because transportation options are limited, particularly in as public shared transportation and its benefits, how to safely wait rural and smaller communities. CCRTA offers mobility training at a bus stop, how to board/exit, seating instructions, the impor- that puts people in control of their schedule, their time and their tance of practicing safety habits, as well as proper etiquette when life. Mobility training allows older adults to rely less on others riding the “B”; for their transportation, increase confidence and independence, n Facilities Tour: CCRTA invites school classes to tour its fa- and provide the freedom to go where they want, when they want. cilities. A tour includes walking through the mechanics world of As part of the training, older adults learn how to navigate the agency, experiencing an actual bus wash, and visiting with dis- CCRTA’s fixed-route system and master the skills necessary to enpatchers and bus operators who make the wheels go round; and, sure an enjoyable trip.

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O

Furthermore, travel training for people with disabilities can be VANPOOLING GAINING TRACTION tailored to the trainees’ needs, and can be delivered either individually or in a group setting. ne CCRTA program that is gaining in popularity is its “The biggest fear first-time riders have revolves around the vanpooling initiative. The way it works is a group of emquestions, ‘Where do I get on, how many transfers are there and ployees at a particular business decide they would like to when do I get off?’” Cruz-Aedo said. “We are helping to alleviate vanpool to work. They approach CCRTA, which provides and that basic fear with mobile apps.” subsidizes the use of a van.

CCRTA customers can download the free TransLoc Rider The vanpooling group designates drivers and is responsible app, which allows patrons to see the real-time location of all to report pertinent data to CCRTA, such as ridership and vehicles, as well as access announcements that might impact a mileage. A driver in the group keeps the van at his/her resicustomer’s ride. dence. The transit agency has worked with companies to give Many novice riders also fear that riding the bus is not safe. the vans priority parking near the entrance of a business, Cruz“Is public transit a safe mode of transportation? Yes it is. In- Aedo explained. deed, it is one of the safest,” Cruz-Aedo said. “I have asked our CCRTA lists the following benefits of its vanpooling program: marketing department to not assume people know where to get n Save money: Reduces wear and tear on personal vehicles, on, where to get off, etc. We are working hard to alleviate the saves on gas, parking fees and insurance; fear that bus travel is not a safe experience. n Save time: Riders can use free time while commuting to “I also ask our marketing people to continually educate the public about the services they can enjoy, at a fraction of the cost of using their own vehicles.

“Through some of the special events in which we participate, we give people who have never ridden our system a chance to enjoy a pleasant experience in hopes they will continue to use CCRTA. It is not an easy task. In Texas, people love their pickup trucks.”

In addition to travel training, other CCRTA programs include: n B-Line Paratransit: A shared ride origin-to-destination MOTORCOACH TIRES SALES ADDS THREE NEW TIRE BRANDS service provided to riders who have been determined eligible, Motorcoach Tire Sales (MTS), a motorcoach industry tire supplier, has announced the addition of three according to the Americans with new tire brands. Hankook Tire, GITI Tire and Magna Tyre will now be added to the company’s core Disabilities Act (ADA) guidebrands of Toyo,Yokohama and Pirelli. The addition of these brands will allow MTS to offer 6 brands to lines. People with disabilities their customers. who are not prevented from Founded in 2013 with a single supplier (Toyo) the company ships tires directly from a supplier’s warehouse to the operator. Along with discounted pricing from the supplier, the model creates pricing using fixed-route bus service due ef ciency that is passed on to the end user/operator. The company has provided tires to over 200 to their disability may not qualify operators since its founding. for B-Line service; Bill Kaiser, MTS President commented “The addition of the new brands provides our customers and the n Park and Ride Routes: motorcoach industry with new purchase options, whether it be our premium new brand addition, Designed to accommodate the Hankook, or value priced options such as GITI or Magna.” commuter rider, providing a New supplier information: convenient and efficient way to Hankook, founded in 1941, is the world's 7th largest tire company. Their coach tire offering is the AL22, and from the Corpus Christi with 18/32 of tread. It will be priced in the low $400's range.

Army Depot/Naval Air Station GITI is the worlds 11th largest tire company. Based in Singapore, GITI sells in 130 countries and has 8 (CCAD/NAS). Park and Ride manufacturing centers worldwide. Their coach tire offering is the GSR225, with an enhanced single load rating of 9370 lbs and a coach tire industry leading 22/32nds of tread. It will be priced in the low $300's. terminals are at key points throughout the city and outlying Magna, based in Holland, also sells in 130 countries. Recently available in the North American market, they are one of Europe’s largest tire manufacturers. Their coach tire offering is the MHSR with 19/32nds areas, bringing together neighof tread. They will be priced at $299. boring communities with Corpus Prices do not include FET or applicable sales tax.

Christi; and, n Bike & Ride: Buses Contact Motorcoach Tire Sales for more information at 678-463-4110 or e-mail bill@motorcoachtiresales.com equipped with bicycle racks service routes that are “bicycle September 20, 2019 friendly.”

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read, sleep or get a head start on the workday by checking emails, etc.; n Save the environment: Keeps four to 11 cars off the road per vanpool, while also reducing emissions and carbon footprint; n Potential pre-tax benefits: Employers participating in voluntary transportation may receive pretax benefits through the IRS Code 132 (f); n Reduce parking congestion: Helps alleviate parking lot congestion at vanpoolers’ companies; and, n Sustainability: Expands a company’s environmental commitment.

Vanpool fares are based on vehicle type, commute distance and group size. Those who participate in the vanpool program will receive a subsidy or a flat rate pay from the agency, according to CCRTA. “About a year and a half ago our vanpooling was a very low performing program, mainly beBus operators Oscar Zamora and Maria Flores pose at the Staples Street Station. cause people and companies didn’t know about Flores is the current CCRTA Operator of the Year. it,” Cruz-Aedo said. “Since we began a very agAUTONOMOUS VEHICLE PILOT PROGRAM gressive program of educating about vanpools, we have gone from one vanpool in the community to 19. It was really just a pilot program introducing autonomous bus service to the matter of educating local industries about the service in which campus of Texas A&M University - Corpus Christi is one their employees could participate. It is remarkable that we have of the first, if not the first, of its kind in North America, pretty much been able to add a vanpool per month for the past Cruz-Aedo said.

18 months.”

A

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“I believe this will be the first autonomous vehicle that will operate on a campus without a dedicated passway,” Cruz-Aedo said.

“In other words, the autonomous bus will travel on campus roads, intermingling with traffic and the student population.”

It is expected the autonomous bus will be put into operation during the start of the 2020 spring semester in January.

“While the students are on break between the fall and spring semesters, we are going to be conducting training and mapping the route, so everything will be secure,” said CCRTA Marketing Director Rita Patrick. “When the students return, we will celebrate with a big grand opening and ribbon cutting ceremony. In addition, we will provide education to students and other riders on the bus stops, safety, and other pertinent issues.”

When autonomous buses are discussed, one of the first things people want to know is will there be a person in charge in the vehicle.

“On the Texas A&M University - Corpus Christi bus, there will be an attendant, (called an “ambassador”) to ensure that everything is working smoothly,” Cruz-Aedo said. “The attendant (ambassador) will also be there to deploy the ADA ramp on the vehicle and to answer questions. We want to ensure riding the autonomous bus is safe and we are able to meet ADA requirements.”

Another common question is, “Can an attendant override the vehicle if something goes wrong?”

“The biggest thing the attendant (ambassador) can do is hit that big red button that says ‘stop,’” Cruz-Aedo said. “We have received a lot of encouragement from Texas A&M. We have cleared all of the school’s security requirements for safe operation. We

Vehicle Maintenance Technician Cesar Garza cleans a CCRTA bus.

have gone through a thorough review by the safety people at the university. We have gone as far as we can to ensure when the autonomous bus is deployed, we will be able to operate the service in a very safe manner.”

R

‘FLEET FORWARD’

ecently, CCRTA launched a program it calls “Fleet Forward,” which is designed to meet the transportation needs of its growing service area into the next decade and beyond.

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Vehicle Maintenance Technician Gerardo Herrera is working on a bus at the CCRTA Operations Facility.

“‘Fleet Forward’ is our commitment to enhancing the rider experience within our system,” Cruz-Aedo said.

CCRTA officials are rethinking the way the system moves throughout the communities it serves. The agency is reshaping the rider experience by enhancing service, updating routes and expanding technology.

“We are taking our brand and creating different color schemes and signage for our different programs,” Cruz-Aedo said. “We are making our icons very easy to recognize, whether they be for fixed-route, paratransit, park and ride, express and other services. We are planning to employ as many

options for riders, so they can get from their origination point to their destination in as short a period of time that we can provide.”

According to CCRTA, its “Transit Plan 2020” included suggestions from transportation experts and input from riders on the future of the transit system. Transportation patterns and changes around the nation were studied to determine additional ways to improve the agency from a logistical and user standpoint. The plan will be put into motion during the next few years.

“Surveys we conducted indicated service frequencies are most important to riders,” Cruz-Aedo said. “CCRTA has placed a lot of emphasis on trying to improve routes.

We are reallocating our resources so that we can meet riders’ expectations.

“In fact, we have lowered some frequencies that used to take an hour to 15 minutes by reallocating resources. For example, we have been able to optimize resources from lower performing routes, shifting them to higher performing routes to improve frequencies. The goal is to take our riders to where they need to be faster, without significant budget adjustments.”

CCRTA’s “Fleet Forward” and other programs to make sure riders’ needs and wants are being met in a progressive, up-to-date manner are in keeping with the transit system’s long-standing commitment to the highest quality customer service.

“Our customers are the reason we are here. One thing I try to instill in this organization is we are transparent in what we do,” Cruz-Aedo said. “We do what is right. We don’t do things that are detrimental to our riders or to our image within this community.

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“We ask our employees to be honest and committed to providing quality customer service. We provide training for all our employees. In fact, we even train our board on ethics, policies and direction. We go to great lengths to provide opportunities to further the education and training of our workforce. “We are a no-nonsense agency. We don’t mess around. We are about customer service and the commitment to honesty and integrity.�

CCRTA has about 200 employees, with an additional 100 of whom are contractors with MV Transportation, Inc. “I view our MV contractors to be employees of this agency,�

Cruz-Aedo said. “What goes for our ‘direct’ 200 employees, goes for MV workers, as well. “The biggest resource we have, besides our equipment — we try to have the best equipment available — is committed and dedicated employees who understand our vision and the direction we are going. At the end of the day, our agency would not be able to meet all of the riding public’s expectations without having the committed workforce that I believe we have been able to nurture and train.�

After attending a recent “Operators Appreciation Day,� a CCRTA board member told Cruz-Aedo, “Jorge, you have a happy and contented workforce.� “My employees know our mission and what it takes to deliver the requirements of the service we offer,� Cruz-Aedo said. “They are satisfied that they are performing at their best. I’m pleased with their dedication.�

Many employers in industries nationwide know full well the

country’s low unemployment rates are making it difficult to find qualified employees. Such is the case with CCRTA, but with an added challenging circumstance. “We are located in south Texas where the petroleum industry is big. As a result, we compete against very high-paying jobs in the oil and gas industry,� Cruz-Aedo said. “I tell our employees, ‘You may be able to make more money working in that industry, but CCRTA will pay you a respectable wage and will give you the opportunity to excel. We will also give you the opportunity to go home at a reasonable hour.’ “All we ask is for our people to do a good job. Although, we typically run a little under our authorized strength, we are able to, with the workforce we have, get the services out everyday at a high level.�

I

SECURITY AND EMERGENCY PLANNING PRIORITIES

t is a given in the public transportation industry that passenger safety is a high priority and must take center stage at all times.

In addition to cameras and other security technologies, CCRTA contracts several law enforcement officers to help ensure patrons have a safe experience while riding the bus. “We don’t have an internal police force, but we have officers who are willing and able to work under our parameters to provide policing services on our fixed-routes, at bus stops and transfer stations,� Cruz-Aedo said. “In that sense, we have law enforcement Continued On Page 54

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ADDENDUM

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The new world class TEMSA TS30 is a fully integral designed mid-size coach that provides the same level of comfort and amenities as a full-size coach. Manufactured in Turkey by TEMSA, this coach was introduced to the U.S. market by in 2012, while the new generation was released in September, 2019.

A redesigned front mask with new 3-piece bumper provides maximum serviceability. With the excellent partnership of Cummins engine, and the new Eaton procision transmission, the new TS30 provides smooth shifting and comfortable driving. These features are combined with superb European quality and craftsmanship to ensure a high quality driving experience.

Despite its compact dimensions, the new TS30 has a tough, integral stainless steel design for extra durability and safety. The luxury interior integrates a high quality heating and air conditioning system, abundant luggage space, a restroom, and reclining seats.

The new TS30 is appropriate for smaller groups and operates as a larger coach. It is fuel efficient, kind to the environment and economically reasonable. The new TS30 is ready to take action in the U.S. market.

The world class TEMSA TS35 coach is a fully integral designed mid-size coach that provides the same level of comfort and amenities as a full-size coach. This mid-size coach offers a luxurious and spacious interior for passengers and driver. The TS35 was first introduced to the U.S. market in 2011, and is manufactured in Turkey by TEMSA. The TS35 has gone through some impressive enhancements introduced in early 2016. Still with the Cummins/Allison driveline, the TS35 provides excellent power and optimum serviceability.

This coach is constructed from stainless steel for extra durability and safety. It is vigorously tested to ensure the highest standards to provide a dependable, high quality driving experience.

The enhancements include an entryway with new styling, an expanded driver’s cockpit, increased parts commonality with the TS45, 315 standard tires, twin alternator application on the engine, rear engine door for easier maintenance, better accessability, and as a key safety feature includes as standard ABS (Anti-Lock Braking System), ASR (Anti-Slip Regulation), ESP (Electronic Stability Programme), and LDWS (Lane Departure Warning System).

TEMSA NORTH AMERICA 404 Zell Dr, Orlando, FL 32824 Phone: 833-628-3672 Website: www.temsa.com Model................................................................................................Temsa TS30 Seating Capacity...........................................................34 + 1 with restroom Length..............................................................................................................31.1’ Width .............................................................................................................96.8” Height (including air conditioner) ....................................................132.07” Wheelbase .....................................................................................................185” Engine......................................................................................Cummins B 6.7 L Maximum Power ..............................................................250HP @2,400 rpm Maximum Torque........................................................660 lb-ft @ 1,600 rpm Transmission...........................................................................Eaton Procision Fuel Tank Capacity .........................................................................80 U.S. Gal.

TEMSA NORTH AMERICA 404 Zell Dr, Orlando, FL 32824 Phone: 833-628-3672 Website: www.temsa.com Model ................................................................................................Temsa TS35 Seating Capacity...........................................................40 +1 with restroom, 36 + 1 with wheelchair lift and restroom Length ...............................................................................................................35’ Width............................................................................................................100.4” Height (including air conditioner) ......................................................138.6” Wheelbase ...................................................................................................218.1” Engine..............................................................................................Cummins L9 Maximum Power .............................................................350 HP / 2,000 rpm Maximum Torque.........................................................1,150 lb-ft / 1,400 rpm Transmission.................................................................................Allison B500 Fuel Tank Capacity .........................................................................154 U.S. Gal November/December 2019

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AbiliTrax 26 Center St. Randolph, NY 14701 USA 716-484-7014 Website: www.abilitrax.com Products: AbiliTrax universal, flexible flooring systems, stationary and quick disconnect seating solutions (CAM Lock, CAM2, and

StepNLock). Also available are state-of-theart ShiftNStep dual access lift system and more. All products are FMVSS compliant and patents are pending. 18

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been satisfying the diverse needs of the transportation industry for decades in both bus and rail applications. Customers can put passenger safety first with Altro’s combination of aluminum oxide, silicon carbide and quartz aggregate.

All products are lightweight, easy to install and maintain, and have been developed specifically to meet the demands of moving vehicles. Altro floors are engineered for the latest international smoke, fire and toxicity regulations.

Investing in an Altro product is an investment in a complete system—a full range of accessories, including adhesives, color coordinated weld rods and sealants, nosings, trims and moldings are available. Customers can also take advantage of Altro’s kit-cutting service to save time on installation and get their vehicles back into service quickly. Family owned and run since 1919, Altro is committed to providing customers with innovative products to serve their needs. 17

Baultar Concept, Inc. 110, J.-E. Lemieux St. Windsor, QC J1S 0A4 CANADA 819-845-7110 Website: www.baultar.com Products: Baultar Flooring Solutions provides composite flooring and other products for the transit industry. 15 Better Life Technology See Ad On Page 36 9736 Legler St. Lenexa, KS 66219 USA 913-890-4619 Email: jhill@bltllc.com; tterrill@bltllc.com Website: www.bltllc.com Company Officers: Brett Sneed, Chief Executive Officer and Founder; Randy Treas, Partner and Chairman of the Board; and Terry Terrill, Vice President of Retail Sales Products: The 100 percent polyvinyl flooring is purposefully designed for easy installation and maintenance, and for long lasting beauty and protection. This transit flooring won’t scratch, crack, peel, tear, and prevents mois-

ture damage, denting, puncturing, and ripping.

G-Floor is exceptionally durable and will withstand heavy traffic over years of continuous use. Additional advantages: waterproof to prevent rust damage and wood rot; covers entire floor without seams; lightweight material is easier to handle, install and provides greater fuel efficiency; special textured surfaces provide improved traction; slip and stain resistant; thick, yet cushiony for passenger comfort; cleans with soap and water; and no rubber odor. 19

Forbo Flooring Systems North America Humboldt Industrial Park P.O. Box 667 Hazleton, PA 18201 USA 570-459-0771 E-Mail: info.na@forbo.com Website: www.forboflooringna.com Products: Flooring product portfolio for the bus and coach sector. Includes entrance systems, safety floors, vinyl floors and flocked flooring as well as adhesives, accessories and installation tools. 15 NE

W

PR OD

lightweight safety flooring

UC

T

for the transportation industry

Lighter Greener Safer without compromise

Flooring systems engineered for transportation (800) 382-0333

altro.com/transport

See us at CUTA Booth #808

November/December 2019

Designed for possibilities.

Made for people.

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Gerflor USA See Ad Below 595 Supreme Dr. Bensenville, IL 60106 USA 877-266-2042 Website: www.gerflortransport.com Products: Gerflor is recognized as a specialist in PVC transit flooring solutions. Tarabus is the Gerflor product range designed for bus and coach applications. High product quality and innovative designs make Tarabus a leader in this market. Developing close partnerships with bus and coach manufacturers for more than 50 years, Tarabus offers a complete flooring solution designed to meet customers’ requirements and expectations. 18 Milwaukee Composites, Inc. 6055 S. Pennsylvania Ave. Cudahy, WI 53110 USA 414-571-2788 E-Mail: sales@milwaukeecomposites.com Website: www.milwaukeecomposites.com Products: Since 1997, Milwaukee Composites has produced its patented lightweight floor for the transit industry. 15 Profusion Industries, LLC See Ad On Page 39 822 Kumho Dr.

Fairlawn, OH 44333 USA 800-938-2858 Email: astrainfo@profusionindustries.com Website: www.astraflor.com Products: Profusion Industries, a leader in school bus flooring for more than 25 years, now offers Koro-Trans® Astra Flor®, a line of decorative, slip-resistant bus flooring products that are rigorous enough to meet the demands of transit and paratransit applications. Koro-Trans Astra Flor systems provide high performance through better construction and stronger materials. Astra Flor’s unique smooth surface is attractive, clean and secure, meeting industry standards in slip resistance.

Manufactured in the USA without harsh aggregates that can tear mops while cleaning, Astra Flor is rugged and easier to maintain.

Astra Flor is resistant to abrasion, moisture, fire, contaminants and UV rays. KoroTrans® flooring has been installed in over 50,000 public and privately operated vehicles. An expanded range of colors and designs, including popular metal flake textures and wood grain patterns, offer a variety of options to create a great first impression. 19 Protectolite™ Composites Inc. 84 Railside Rd. Toronto, ON M3A 1A3 CANADA

416-444-4484 Website: www.protectolite.com Products: Protectolite™ has been serving the mass transit bus community for over 50 years.

It supplies a wide variety of products, including transit seating and seat components, flooring, exterior and interior body panels, bezels and headlamp housings. 15 Safeguard Technology Inc. 1460 Miller Pkwy., Streetsboro, OH 44241 330-995-5200 E-Mail: info@safeguard-technology.com Website: www.safeguard-technology.com Products: Anti-slip flooring products for transportation and other industries. 15

SpaceAge Synthetics, Ltd. 1402 39th St., NW Fargo, ND 58102 USA 701-277-5631 Website: www.spaceagesynthetics.com Products: Thermo-Lite Board®, a fiber-reinforced urethane product for applications subjected to static and dynamic loads. The company’s product lines offer a non-absorbent, lightweight, tough material, with lifetime performance, for the bus and other industries. 16 TransitFlor 1833 E. Market St., Akron, OH 44305 USA 800-321-2340 Email: info@transitflor.com Website: www.transitflor.com Products: TransitFlor® premium-grade rubber flooring, stair treads and entrance plates are designed for such vehicles as school, metro and touring buses. 18 TransitWorks 4199 Kinross Lakes Pkwy.

Richfield, OH 44286 USA 855-337-9543 Email: guy.hanford@transit-works.com Website: www.transit-works.com Products: SmartFloor™ flexible flooring system. The modular technology allows for quick and easy movement of seats and wheelchair positions. 18

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See us at CUTA Booth #846

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November/December 2019

Wooster Products, Inc. 1000 Spruce St. Wooster, OH 44691 USA 800-321-4936 Website: www.wooster-products.com Products: Wooster Products is a USA manufacturer of anti-slip safety stair and walkway products. This includes anti-slip nosings for bus entry steps. 17

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KORO-TRANS® ASTRA FLOR® Anti-Slip Bus Flooring

By Profusion Industries

Koro-Trans® Astra Flor® anti-slip bus flooring provides a tough, yet attractive, clean and secure bus floor surface. The unique smooth surface exceeds industry standards in slip resistance without harsh aggregates that can tear mops while cleaning.

The selection of non-slip flooring material, the careful application of these materials, and continued maintenance of a safe walking surface is necessary to reduce slip and trip falls, limiting the potential liability these accidents incur.

But a difficult-to-clean floor surface can make proper maintenance a challenge. Manufactured using a proprietary thermoplastic compound that features a gripping textured surface, Koro-Trans Astra Flor System does not use the sharp aggregates that many European products add in an effort to create a slip-resistant surface.

When specifying buses for your fleet, it is important that you are educated in your options, and insist on a floor and step tread that not only meets your aesthetic tastes, but provides the safety needed for your passengers, and the ease of maintenance that will lead to better care by maintenance personnel.

To learn more about Koro-Trans® Astra Flor® by Profusion visit www.astraflor.com to download our Whitepaper: Bus Flooring: Yes, You Should Be Concerned About What the OEM Installs and order free samples.

MAPLE

DRIFTWOOD

Attractive MAHOGANY

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Insist on the optimum combination of beauty and brawn to put your best (and safest) foot forward for every passenger.

• High performance through better construction and strong materials • Better design for better first impression • Easy to maintain and clean

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• Pre-welded and weld ready • Vehicle specific kits

SHADOW

PRAIRIE

BIRCH

PUT YOUR

800-938-2858 astraflor.com

FORWARD

November/December 2019

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The CUTA (Canadian Urban Transit Association) Annual Conference and Transit Show 2019 is scheduled for November 10-13 at the BMO Centre at the Stampede Grounds in Calgary, AB. The conference will include the Canadian Transit Show on November 12, and a Young Leaders’ Summit, taking place the week before.

Once a year CUTA facilitates four days of sessions, interactive roundtables and networking opportunities that connect hundreds of professionals dedicated to transit. With the theme, “Generation Innovation,” this year’s show is designed to appeal to a broad range of transit professionals, from senior executives to operational and maintenance supervisors.

Sessions on fleet electrification, customer engagement, transit data and smart ticketing technology will give attendees insights on how the transit industry is generating innovation.

The annual conference features an opportunity for young people, aged 18 to 28, who are interested in being leaders in the transit industry. The Transit for the Next Generation Young Leaders Summit (YLS) will be held in Calgary from November 8 to 10. CUTA’s YLS seeks to inspire a new generation of advocates for transit who are looking toward a more sustainable and equitable future. This is an opportunity for enthusiastic delegates to network, share and learn more about public transit and sustainable transportation, as well as advocacy and leadership.

Also, this year, CUTA presents the International Rail Forum for North America, in collaboration with the International Association of Public Transport (UITP). The CUTA/UITP Rail Forum will include important discussions on bold new rail projects, LRT operational excellence and the digitalization of the transit industry.

Speakers are travelling from around the world to participate in the forum, including transit representatives from Poland, Germany, Australia and Saudi Arabia.

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n Safety & Security Working Group: This year, CUTA established a new Safety & Security Working Group that will meet for the first time on Thursday, November 14, as part of the Annual Conference and Transit Show in Calgary.

On Wednesday, November 13, there will be a full day of safety and security sessions. This will include two morning safety sessions and a full afternoon of security sessions in partnership with Transport Canada’s Surface Transportation team. This day of sessions is called the Safety & Security Roundtable, and will cover topics including bus, rail, health, cybersecurity, infrastructure and more. n 2019 Canadian Transit Show: As part of the annual conference, CUTA will hold its one-day Transit Show in Calgary on November 12. As Canada's largest transit and bus exhibition, the show attracts senior transit system decision makers, public officials from all levels of government, industry stakeholders and key technical pros. Visitors will enjoy 100,000 square feet of products, vehicles and services at the BMO Centre from manufacturers and suppliers around the world. n Keynote Speaker: Wojciech Bartelski, CEO, Warsaw Transit, Poland, will present the International Keynote Speech, Monday, November 11, during the Remembrance Day opening breakfast with Calgary Transit, which will take place from 7:15 to 9:15, in the BMO-Palomino D/E room.

Bartelski has been the CEO of Warsaw Trams (Tramwaje Warszawskie) since 2017. He is currently supervising the extension of Warsaw’s tramway by nearly 30 km, and the acquisition of 213 new trams that will add to the existing fleet of 311 modern, low-floor vehicles.

In 2009, he was awarded the Knight’s Cross of the Order of Merit of the Republic of Poland. He is a graduate of the University of Warsaw where he specialized in inflation and monetary issues.

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2019 SCHEDULE AT A GLANCE

SATURDAY, NOVEMBER 9

10 a.m.-6 p.m.: City tours and technical tours sign-up, Hyatt Lobby.

Noon-4 p.m.: City tour by Calgary Transit, Hyatt Lobby.

SUNDAY, NOVEMBER 10

8 a.m.-6 p.m.: City tours and technical tours sign-up, Hyatt Lobby.

8 a.m.-6 p.m.: Conference registration, Hyatt lobby.

10:15 a.m.-5 p.m.: City Tour - Banff, Hyatt lobby. Surrounded by some of the world’s most awe-inspiring mountains, Banff is the perfect place to explore the Canadian Rockies. With pristine wilderness, exciting outdoor activities, beautiful sights and charming character, the town has something for everyone. Attendees will get a chance to explore the town, choosing their own adventure in this breathtaking destination.

Noon-4 p.m.: City tour by Calgary Transit, Hyatt Lobby.

6:30-8 p.m.: Welcome reception, Glenbow Museum.

MONDAY, NOVEMBER 11

7:15-9:15 a.m.: Remembrance Day opening breakfast with Calgary Transit, BMO-Palomino D/E. 7:30 a.m.-6 p.m.: Conference and Transit Show exhibitor registration, Hallway Exhibit Hall D. 9:15-10:30 a.m.: Session 1 — Shifting to rail: Bold new projects (UITP), BMO-Palomino F/G. 9:15-10:30 a.m.: Session 2 — Turn on location services to allow origin-destination to help your transit system, BMO-Quarter Horse.

9:15-10:30 a.m.: Session 3 — Customer engagement = bottom line, BMO-Palomino A/B/C. 9:15-10:30 a.m.: Maintenance roundtable, BMO-Mustang.

10:45 a.m.-noon: Session 4 — Digitalization and the latest in new technologies (UITP), BMO-Palomino F/G. 10:45 a.m.-noon: Session 5 — Transit data management - Why data is king, BMO-Quarter Horse.

10:45 a.m.-noon: Session 6 — It’s electrifyin’! Electric fleets of today and tomorrow, BMO-Palomino A/B/C. 10:45 a.m.-noon: Maintenance roundtable, BMO-Mustang.

4-5:15 p.m.: Session 7 — LRT operational excellence (UITP), BMO-Palomino F/G. 4-5:15 p.m.: Session 8 — Tapping and ticketing technology, BMO-Quarter Horse.

4-5:15 p.m.: Session 9 — Overcoming infrastructure growing pains, BMO-Palomino A/B/C.

TUESDAY, NOVEMBER 12

7:15 a.m.-3 p.m.: Conference and Transit Show registration, Palomino Hallway.

7:30-9 a.m.: Networking breakfast, BMO-Palomino D/E. 9 a.m.-3 p.m.: Canadian Transit Show. The Canadian Transit

Show is Canada’s foremost exhibition of bus, coach, rail and transit-related goods and services. A large number of exhibitors will be there with many new and returning companies. As always, the transit show offers plenty of opportunities to network with colleagues and industry suppliers, catch up with old acquaintances and build new partnerships., BMO-Exhibit Hall D/E. 9 a.m.-3 p.m.: Canadian Transit Show Café, BMO-Exhibit Hall D/E. 3:15-4:15 p.m.: Session 10 — Universal accessibility, apps and assistance, BMO-Palomino A/B/C.

WEDNESDAY, NOVEMBER 13

8-9:30 a.m.: Breakfast and 2019 CUTA Awards Ceremony, BMO-Palomino D/E. 8-9:30 a.m.: Canadian safety and security roundtable, BMOArabian A/B/C. 8-11 a.m.: Conference registration, BMO-Palomino Hallway.

9:30-10:45 a.m.: Canadian safety and security roundtable, BMO-Arabian A/B/C. 9:30-10:45 a.m.: Session 11 — Funding and financing (UITP), BMO-Palomino F/G. 9:30-10:45 a.m.: Session 12 — Innovations in autonomous vehicle tech, BMO-Quarter Horse.

9:30-10:45 a.m.: Session 13 — MaaS: On demand, connected and at your service, BMO-Mustang.

9:30-10:45 a.m.: Session 14 — On demand: When the rider is in charge, BMO-Palomino A/C. 11 a.m.-12:25 p.m.: Canadian safety and security roundtable, BMO-Arabian A/B/C. 11 a.m.-12:15 p.m.: Session 15 — Rail closing session (UITP), BMO-Palomino F/G. 11 a.m.-12:15 p.m.: Session 16 — Redesigning your network to meet your city’s future needs, BMO-Quarter Horse.

11 a.m.-12:15 p.m.: Session 17 — Transportation Demand Management (TDM): Can demand be managed?, BMO-Mustang.

11 a.m.-12:15 p.m.: Session 18 — Transit CEOs unplugged, BMO-Palomino A/C. 1:30-5:30 p.m.: Canadian safety and security roundtable, BMOArabian A/B/C.

THURSDAY, NOVEMBER 14

9 a.m.-noon: CUTA national safety and security working group, Marriott Hotel.

“CUTA is a member-based association that supports public transit as the core of integrated mobility across Canada. It provides members with the resources, networking, training, events, data, research and advocacy needed to support their success in the industry.

“CUTA’s ongoing activities and services are divided into program areas designed to serve the key requirements of the association’s membership: Communications and Public Affairs, Human Resources and Professional Development, Technical Services, Administration and Finance and Association Governance.”

For more information about CUTA and the Annual Conference and Transit Show 2019, visit www.cutaactu.ca.

November/December 2019

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Hometown Trolley

By Double K, Inc.

Hometown Trolley

By Double K, Inc.

Villager

Mainstreet

The Hometown Trolley Villager model is a front engine trolley capable of many applications from a small private tour operator to a full scale transit agency. The Villager model is available in gasoline, bio-diesel, CNG and propane. The Villager can be equipped with minimal components to make a more economical choice for the small operator or loaded with many transit features such as destination signs, spiral brass railings, bike racks, GPS systems and more.

The Hometown Trolley Mainstreet model is a heavy-duty rear engine trolley combining all the transit components for the high volume urban areas, such as full air suspension, air brakes, Allison B300 transmission, Cummins ISB, LED destination signs, Voice Annunciation systems, instep ADA lift equipment and more. The Mainstreet trolley will provide the quality and reliability of any high demand transit needs while at the same time lending the nostalgic feel of the turn of the century cable car.

Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 Email: kristina@hometowntrolley.com Web site: www.hometowntrolley.com Model........................................................................................................Villager Length .......................................................................................................22’, 40’ Width...............................................................................................93”, 96”, 99” Height ............................................................................................................10’6” Wheelbase.....................................................................158, 178, 190, 208, 228 Overhang (front/rear)..................................................Front 28” / Rear 118” Inside Height (min./max.).................................................................Aisle 88” Tire Size ....................................................................................19.5x6.75 & 22.5 Engine .....................................................................................Cummins ISB 6.7 Transmission ........................................................................................Allison 2 Fuel Tank Capacity..................................................................................75 gal.

Chassis............................................................Ford, Workhorse, Freightliner Baggage Capacity ..............................................................................Available Wheelchair Lift Option.................................................................................Yes Suspension ...................................................................................Spring or Air Page 42

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November/December 2019

Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 Email: kristina@hometowntrolley.com Web site: www.hometowntrolley.com

Model..................................................................................................Mainstreet Length.......................................................................................................25’, 40’ Width.................................................................................................................99” Height .............................................................................................................11’2” Wheelbase.............................................................................160, 190, 208, 228 Overhang (front/rear)......................................................................42” / 120” Inside Height (min./max.).................................................................Aisle 88” Tire Size..........................................................................................................22.5 Engine ............................................................................................Cummins ISB Transmission.................................................................................Allison B300 Chassis .............................................................................................Freightliner Baggage Capacity ..............................................................................Available Wheelchair Lift Option.................................................................................Yes Suspension ......................................................................................................Air

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Hometown Trolley

By Double K, Inc.

Hometown Trolley

By Double K, Inc.

Carriage

Streetcar Trolley

The Hometown Trolley Carriage model is a front engine, low-floor trolley providing ease of entry and exit with no steps. The Carriage low-floor design allows the ADA ratio of 5:1 and minimal step in height when pulled to curb locations. The Carriage is available in gasoline, diesel, CNG and full electric.

The Carriage is also available with LED destination signs, DVD player and monitor, HVAC with climate control, brass or brushed stainless handrailing, luggage rack, exterior wood package, forward facing or perimeter seating, 110 volt invertor for Christmas lighting on the interior and exterior, and many more transit components.

The Carriage is less than 22-feet in length, making it the perfect size for historical downtown areas, hotels, theme parks and many other shuttle type transportation needs. Capture the nostalgia of a Hometown Trolley in your hometown with the new lowfloor Carriage, built to preserve integrity and craftsmanship true to its era of the “turn of the century.”

Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 Email: kristina@hometowntrolley.com Web site: www.hometowntrolley.com Model ......................................................................................................Carriage Type ........................................................................................Low Floor Trolley Passenger Capacity...................................................................................16-20 Length......................................................................................................20’ - 24’ Width....................................................................................................................8’ ADA ...............................................................................................1 or 2 Position Engine................................................Gasoline, Diesel, CNG or Full Electric Chassis.............................................................................................Chevy 4500 Handrailing .........................................................................Brass or Stainless Comfort Control .................................................................................Full HVAC Mileage .................................................................................................MPG 12-15

The Streetcar Trolley low-floor model combines the nostalgic features of the turn-of-the-century passenger cable car with the modern technology of today’s transit advancements.The Streetcar Trolley is a powerhouse heavy-duty trolley capable of running in any mass transit, high passenger capacity applications. The Streetcar is a full stainless steel lowfloor monocoque chassis design, exceeding the required 1:6 ratio for ADA loading with the fold out ADA ramp.

Optional equipment such as LED destination signs, DVD flat screen packages, mahogany finishes and many more choices are available to customize the Streetcar.

Standard equipment such as a multiplex wiring system, brass or brushed stainless hand railings, as well as simulated wood trim set the Streetcar in a class all its own. Vintage tram interior, transit flooring, HVAC packages and ADA packages are available. Altoona-tested for 10 years/350,000 miles.

Model.......................................................................................Streetcar Trolley Passenger Capacity..................................................................................28-48 Length .....................................................................................................30’ - 40’ Width...............................................................................................................100” Overall Height .............................................................................................10’6” Wheel Base..............................................................................190”, 208”, 228” Door Opening ......................................................................................48” x 78” GVW.............................................................................................27,500 - 32,000 Engine .............................................................Cummins Diesel ISB and L9N, CNG or Full Electric Transmission.....................................................................Allison B300, B400 November/December 2019

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Hometown Coach

By Double K, Inc. Home of the Best Full-Service Travel Plaza in Northern Illinois Featuring…

View With panoramic-view windows, heavy-duty construction, outstanding fit and finish, and exceptional shuttle, tour and paratransit performance, the Hometown View is the bus you have been waiting for.

With a full array of customization options and floorplans, the View can be modified to meet the diverse needs of customers, further demonstrating Hometown’s commitment to offering quality, American-made products. As with other Hometown product lines, customer service exceeds expectations.

The View is fully integral, providing the same level of technology as other mid-size transit and tour buses on the market today.

The customization makes the View versatile for transit needs such as college shuttling, rugged national park tours, prison transportation, as well as urban city and small community transit applications.

The Hometown View provides seating for up to 45 passengers, each given an outstanding travel experience. The View is built on a Ford F550 chassis, with a Triton V10 gasoline engine and automatic 5-speed Allison transmission, with the capability to add LPG, CNG or full electric options. The View is seven-year, 200,000-mile lifetime durability Altoona tested.

Hometown Manufacturing 750 Industrial Parkway, Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 email: Kristina@hometowntrolley.com Website: www.hometown-mfg.com Model..............................................................................................................View Length ................................................................................24’, 28’, 32’, 36’, 42’ GVWR.............................................................................22,000, 24,000-26,000 Body Width......................................................................................................99” Body Height................................................................................................123.5” Int. Height....................................................................................................80.5” Wheelbase ................................................158”, 178”, 190”, 208”, 228”, 242” ADA Location................................................................................................Rear Engine ....Cummins ISB 6.7 L diesel, Triton 6.8 L V10 gasoline, electric Transmission............................Allison PTS 2200 / Ford auto 5-speed OD Fuel Options ..........................................Diesel, gas, CNG, LPG, full electric Brakes........Hydro-Max power brake assist, 4-sensor ABS/WABCO ABS Seating.......................................................................22-30, 30-45 passenger Page 44

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November/December 2019

Seating for 175, Homestyle Cooking, Daily Specials, Buffet, Soup & Salad Bar, Full Menu, Carry-Out

(815) 562-5840

Super Salad Bar by-the-pound!

Stromboli, Pizza, Pasta & more!

Hand-Dipped Ice Cream!

(815) 561-9595

Designated Bus Parking and Pull-Thru Fueling Island

Bus Drivers & Tour Guides Eat free!

Mini-Mall — 2 Stores with over 5,000 sq. ft. of shopping!

ATM, Major Credit Cards accepted.

I-39 & Hwy 38, Exit 99 Rochelle, IL

OPEN 24 HOURS

Please call ahead!

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AxleTech International 1400 Rochester Rd. Troy, MI 48083 USA 248-658-7200 Website: www.axletech.com Products: Various brake-related products including drum brakes - cam; drum brakes wedge; hydraulic dry disc brakes; hydraulic wet disc brakes and park brakes. 14

Bendix Commercial Vehicle Systems LLC 901 Cleveland St. Elyria, OH 44035 USA 800-AIR-BRAKE, 440-329-9000 Email: info@bendix.com Website: www.bendix.com Products: Integrated solutions, including the Bendix® Wingman® family of advanced collision mitigation technologies and Bendix® ADB22X® air disc brakes, help deliver maximum vehicle performance and safety. The company's products are designed to drive fleet efficiency and lower overall operating costs. 19

Bremskerl North America, Inc. 1291 Humbracht Cir. Bartlett, IL 60103 USA 800-939-4047 Email: sales@bremskerl.com Website: www.bremskerl.com Products: German manufacturer of air disc brake pads for coach bus applications.

Available for every bus make and model in North America. 16

Bridgestone Americas Tire Operations, LLC 535 Marriott Dr. Nashville, TN 37214 USA 615-937-1000 Website: www.bridgestoneamericas.com Products: Provides lease, sales and service of commercial and specially-designed mileage tires, retreads, wheels and tire service equipment. 15

1914, Cooper commercial tires include three application-specific series: PRO Series, WORK Series, and SEVERE Series. The WORK Series of tires is engineered for regional applications, with lines that include attributes specifically tailored to the school bus industry. 19

Continental Commercial Vehicle Tires - The Americas 1830 MacMillan Park Dr. Fort Mill, SC 29707 USA 704-583-3900 Website: www.continentaltire.com Products: Tires for various markets including the bus and motorcoach industries. 14

The Goodyear Tire & Rubber Co. 200 Innovation Way Akron, OH 44316-0001 USA 330-796-2121 Website: www.goodyear.com Products: Goodyear is one of the world’s largest tire companies. It employs approximately 69,000 people and manufactures its products from 51 facilities in 22 countries around the world. It has two Innovation Centers, located in Akron, OH, and Colmar-Berg, Luxembourg. 14

CBM NA See Ad On Page 49 8477 Chemin Dalton Ville Mont Royal, QC H4T 1V5 CANADA 877-332-3163 Email: info.canada@cbmcompany.com, info.usa@cbmcompany.com Website: www.cbmcompany.com Products: Spare parts for motorcoaches, buses and trams. 18

DuraBrake Co. 2311 Calle Del Mundo Santa Clara, CA 95054 USA 408-748-0400 Email: info@durabrake.com Website: www.durabrake.com Products: DuraBrake™ is a manufacturer of medium and heavy-duty brake drums, rotors and hubs for the aftermarket and OEM. The company has over 2,000 part numbers for transit buses, motorcoaches and other vehicles. 18

Cooper Tire & Rubber Company 701 Lima Ave. Findlay, OH 45840 USA 419-423-1321 Email: cooperinfo@coopertire.com Website: www.coopertrucktires.com Products: An American company since

Haldex Brake Products Corp.

10930 N. Pomona Ave. Kansas City, MO 64153 USA

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816-891-2470 Website: www.haldex.com Products: Haldex develops and manufactures brake systems for heavy trucks, trailers and buses. The product offering covers all primary components and subsystems included in complete air brake systems. The operations are conducted through two business units: Air Control and Foundation Brake. 14

Marathon Brake Systems See Ad On Page 30 125 Old Mill Rd. Cartersville, GA 30120 USA 800-223-5201 Website: www.marathonbrake.com Products: Marathon Brake Systems has been serving the North American heavy-duty marketplace for more than 25 years. In that time, the company has developed a complete line of friction materials to satisfy applications ranging from general over-the-road freight to the most severe duty hauling to intercity and intracity transit and school bus fleets. These aftermarket and OE approved linings are manufactured in the company’s ISO-certified facilities. From the beginning, the company’s goal is to provide a better brake lining while offering dependable service and delivery. Brake linings are manufactured using state-of-the-art materials, processes and equipment to ensure reliable products are delivered to customers. 17 Meritor, Inc. 2135 W. Maple Rd., Troy, MI 48084-7121 USA 248-435-1519 Website: www.meritor.com

Products: Meritor is a global supplier of drivetrain, mobility, braking and aftermarket solutions for commercial vehicle and industrial markets. Meritor supplies more than two million brake assemblies per year for trucks, trailers, buses and coaches. 14

MGM Brakes 8530 Cliff Cameron Dr., Charlotte, NC 28269 USA 704-547-7411 Email: mail@mgmbrakes.com Website: www.mgmbrakes.com Products: For over 50 years, MGM Brakes has been providing air brake actuators to the commercial vehicle market, with the addition of MGM’s advanced Electronic Brake Monitoring Systems (e.STROKE) for drum and air disc brake applications. MGM Brakes is an American-owned company with products “Made in the U.S.A.” and a global reach.

The company develops new solutions to the transportation industry’s needs, from service chambers, to double-diaphragm and pistondiaphragm spring brakes for use with Wedge, S-Cam or Air Disc Foundation Systems, to the Electronic Brake Monitoring System.

MGM products are available through a global sales and distribution network. 14 Michelin North America, Inc. P.O. Box 19001.

Greenville, SC 29602-9001 USA 864-458-6968 Website: www.michelintruck.com Products: Tires for various markets including the bus and motorcoach industries. 14

From Power Brake LLC:

Technology Extending Component Life And Cost Reductions Power Brake LLC, located in Tampa, FL, has over 50 years of combined experience in the brake industry and has been in business for over 11 years. The company is a knowledgeable and trusted leader in brake system innovation.

“We have discovered a new innovative technology that extends brake component life and reduces cost,” according to the company. “The new process was labeled ‘Diamond Technology.’ Our goal at Power Brake is to provide a money saving fleet maintenance solution that increases the life expectancy of brakes, while providing superior performance safety enhancements for vehicles.”

Power Brake added that some of the main benefits of choosing Diamond Tech-

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nology drums and rotors are: • Longer lasting brake components; • Shorter stopping distances; • Reduction in cost per mile; and, • Elimination of catastrophic failures.

“Power Brake LLC has a Sole Source Advantage classification awarded through the Governor High Tech Council on our Diamond Technology. Our products are trusted enough by the government to fulfill their brake system fleet maintenance requirements,” the company said. “We offer a 100,000-mile warranty on trucks and buses, and a 36,000-mile warranty on fire engines against failure due to wear, distortion, or cracking.”

Visit powerbrake1.com or call 813-623-1333 for more information.

November/December 2019

Motor Coach Tire Sales, LLC See Ad On Page 27 1133 4th St. Columbus, GA 31901 USA 678-463-4110 Email: bill@motorcoachtiresales.com Website: www.motorcoachtiresales.com Company Officer: Bill Kaiser, President Products: Sales of Toyo and Yokohama tires to the motorcoach industry. 17

Power Brake LLC See Ad On Page 21 6515 N 50th St. Tampa, FL 33610 USA 813-623-1333 Website: www.powerbrake1.com Company Officer(s): William H. Harper, President & Owner; John Campo, Vice President of Marketing; and Joshua Tirado, Warehouse Manager Products: Power Brake LLC, located in Tampa, FL, has over 50 years of combined experience in the brake industry, and has been in business for over 11 years. It is a knowledgeable and trusted leader in brake system innovation. Company officials have discovered a new and innovative technology that extends brake component life and reduces operating costs. The new process, labeled Diamond Technology, will extend the life of brakes. The goal at Power Brake is to provide a money-saving fleet maintenance solution that increases the life expectancy of brakes, while providing superior performance and safety enhancements for vehicles.

Power Brake offers a 100,000 mile warranty on trucks and buses, and a 36,000 mile warranty on fire engines against failure due to wear, distortion, or cracking. 19

Telma Retarder, Inc. 1245 Humbracht Cir., Ste. B Bartlett, IL 60103 USA 800-797-7714 Email: customerservice@telma.com Website: www.telmausa.com Products: Telma provides frictionless braking systems based on the physical principle of electromagnetic induction. Telma’s expertise in the field of induction braking systems has been built from over 60 years in the market. 14 Webb Wheel Products, Inc. 2310 Industrial Dr. SW Cullman, AL 35055 USA 800-633-3256 Website: www.webbwheel.com Products: Webb Wheel Products produces wheel-end equipment. This includes brake drums, hubs, rotors and spoke wheels. 14.

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Vapor Bus International To Represent Stemmann-Technik Sales And Service In North America

“Vapor Bus International, the principal passenger door supplier to the North American bus industry, will represent StemmannTechnik in the fast-growing electric bus and commercial vehicle charging infrastructure segment,” said John Condon, Vapor vice president of sales, North America.

“The addition of the Stemmann-Technik product line to our Vapor sales and service team will enable us to more effectively support innovation and expansion of e-bus and vehicle charging infrastructure in North America,” said Condon. “Our goal is to provide interoperable charging solutions with the most responsive support possible throughout the product life cycle and ensure your product satisfaction.”

“Stemmann-Technik, a Wabtec Company located in Schuttorf, Germany, is a global leader in power collection and transfer systems including bus and commercial vehicle fleet opportunity charging solutions. The ChargingPANTO® system, the first to meet

the OppCharge® standard, provides the fastest e-bus recharge available with an inverted pantograph installed in a charging station and a set of roof rails mounted on the vehicle roof. The ChargingREEL base depot solution is the first intelligent cable management system flexible enough to fit all operating conditions in fleet and depot charging areas with optimal power transfer time for buses, trucks and cars,” according to a press release.

For over 57 years Vapor Bus International has served as the major door equipment supplier to North American bus builders and transit agencies. Vapor Bus International designs and manufactures equipment for transit and commuter buses, intercity and tour coaches, shuttles, and utility vehicles. Vapor products include complete automatic door systems as well as individual components, such as actuators, operator controls, door panels, passenger and obstruction sensing devices, door seals, and accessories.

Vapor Bus International and StemmannTechnik are divisions of Wabtec Corporation, a Fortune 500 company, and part of Wabtec Bus Solutions, a group representing product manufacturers in each category that includes Vapor, Stemmann-Technik, TransTech, Ricon, Graham-White, Annax, Faiveley Transport, and Microphor.

For more information call 866-375-4126 or visit VaporDoors.com.

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NEWS FROM BUSWORLD

ABC And Proterra Join Van Hool For CX45E Global Debut At Busworld

Attendees at Busworld Europe 2019 received a first look at the brand new “All Electric Van Hool CX45E.” Along with a lineup of fuel cell, low-floor trambus and diesel-powered vehicles designed for the European market, the firstever ALL Electric Van Hool CX45E was introduced, with the distinction as the only model exclusively designed and built for the North American market, according to ABC Companies.

“The zero-emission vehicle utilizes Proterra’s battery system which features a compact, robust design enabling energy density, by volume and mass,” an ABC Companies’ press release stated. “Efficient energy storage enables improved range capabilities, and thermally controlled batteries keep the temperature consistent to maximize lifetime in operating climates. “‘Designed for the future, coming to America - January 2020’ was the theme used to literally unveil the new bus, and

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ABC Companies is eager to present this innovative zero-emission model during the UMA Expo 2020 in Nashville, TN, at ABC Booth #200. The CX45E Electric bus will integrate a multitude of onboard technologies and passenger and driver amenities, including a fully redesigned driver’s area.”

“The new CX45E represents an important milestone in our over 30-year partnership with Van Hool, and demonstrates our commitment to delivering advanced technology and innovation to our North American customers,” ABC Companies President and CCO Roman Cornell said.

ABC, together with Van Hool and Proterra, will offer proprietary route modeling, which will take into consideration route planning, the environment and how each coach is routinely operated. Modeling and charging infrastructure analysis utilizes data gleaned from route simulation — factoring in variables such as: charging speed and consumption, hours of operation, charging

See us at CUTA Booth #432

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November/December 2019

points, power suppliers and more, to determine the right fit for each operation.

Through the Proterra Energy™ fleet solutions offering, Proterra’s team of experts can evaluate a fleet’s daily power needs to determine the most fitting chargers to meet route requirements.

Visit www.abc-companies.com, www.vanhool.com and www.proterra.com.

BYD Unveils New 12-Metre eBus At Busworld

BYD Europe was a participant at Busworld Europe in Brussels in October. Heading up the BYD stand was the company’s latest upgraded 12-metre eBus model, featuring a new appearance, an enhanced passenger experience, a new air conditioning system, “6 in 1” integrated controller and a range of safety options. BYD also showcased its 8.7-metre electric midi-bus.

Since its arrival into the European market in 1998, BYD has enjoyed success with its range of 100 percent emissions-free, pureelectric bus and coach models.

“BYD remains the market leader for eBus sales in Europe — with almost 1,000 units sold to date, yielding a top notch in the electric bus market. Earlier this year, BYD delivered its 50,000th globally-produced eBus to Spanish public transport operator, TUBASA in Badajoz,” according to a BYD release.

Visit www.byd.com for more information.

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ElDorado Launches Servicing App

“ElDorado, a subsidiary of REV Group (REVG), celebrates 40 years of innovation by designing an app for technicians and endusers that allows for convenient, at-your-fingertips customer service,” according to a press release.

Designed by ElDorado’s quality engineer, the app gives technicians easy access to wiring schematics, pin layouts, chassis tie-in locations, how-to videos, links to parts and warranty and the ability to call or FaceTime an ElDorado technician.

The app is available for iPhone, iPad and Android devices, and once installed does not require a Wi-Fi signal to access an all-encompassing range of information. That includes training manuals, which provide information necessary to test and repair a REV Salina bus, including the chassis tie-in locations and pin layouts. It shows what every fuse, relay and connection is for, down to the color of wire used for a standard bus, and lets the technician know

CCW Delivers To WinstonSalem Transit Authority For 17 RTS Bus Rehab Project

Complete Coach Works (CCW) has begun deliveries of its rehabilitated buses to Winston-Salem Transit Authority (WinstonSalem). The buses have undergone system overhauls at CCW’s newly established Memphis, TN, location. The company said the new location strengthens CCW’s U.S. presence and offers a better service location for agencies in the mid-southern region.

As part of an improvement plan with the North Carolina Department of Transportation (NCDOT) to mitigate traffic congestion, Winston-Salem will provide buses to NCDOT’s park and ride lots, and enhance services on its exiting routes.

The rehab project includes either a rebuilt Cummins ISC 8.3 engine or a Detroit Series 50 EGR engine. Other CCW upgrades include rebuilding the ZF Ecomat transmission, installing a new ADA compliant wheelchair lift, LED destination signs, new seat insert upholstery, and all-new floors.

CCW has over 30 years of service in the transportation industry, and provides an experienced team of over 350 experts.

For more information, visit sales@completecoach.com.

if the circuit should be a power or ground.

On an iPhone, iPad and Android devices, the app will give the technician access to: app news and updates, electrical documents, call tech support, the complete tech website, REV parts, warranty registration and warranty.

“We are committed to giving our customers the best in customer service, as well as developing innovative ways to give technical assistance,” said Brian Perry, president of the commercial segment.

“The app allows technicians to have all the information they need in the palm of their hands, rather than carrying a bulky laptop computer into the bus.”

To access the app, go to Apple Appstore for REV Bus Salina, or on Google Play search for ElDorado Support.

ElDorado manufactures light and medium-duty commercial buses for public transit, paratransit, airport, parking, hotel/resort, group tour, assisted living, church and university transportation markets.

Visit www.eldorado-bus.com for more information.

See us at CUTA Booth #638

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Dynamic Specialty Vehicles Is Exclusive Micro Bird/Blue Bird Bus Dealer For Alberta

Dynamic Specialty Vehicles Ltd., has recently been appointed the exclusive Micro Bird and Blue Bird bus dealership for the entire Canadian province of Alberta.

Dynamic Specialty Vehicle has been based in Surrey, BC, since 1980, and opened its first Alberta location in Edmonton in January 2018.

“Our Edmonton facility is on two acres of land and includes Micro Bird and Blue Bird sales, service and parts for customers,” Dynamic Specialty Vehicles President Dominique Viau said. “Accordingly, we are planning our next corporate Alberta expansion to be in Calgary soon.”

Viau added that Dynamic’s extensive inventory of vehicles serves customer needs throughout western Canada, including British Columbia, Alberta, Yukon and the Northwest Territories. Vehicle segments served include: School, Day Care, Activity, Tour, Shuttle, Senior and Retirement facilities, Crew and Municipal Transit.

“We are very excited that our customers in northern Alberta are well represented

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with Micro Bird and Blue Bird products, warranty, parts and service,” Viau said.

“We look forward to extending Dynamic’s New Edmonton Facility

great level of customer commitment to the entire province of Alberta. Dynamic Specialty Vehicles is now the largest bus dealer serving western Canada.”

For corporate and sales inquiries, call 1-888-416-9333, send email to sales@dynamicspecialty.com, or visit www.dynamicspecialty.com.

New Prevost H3-45s Expand Air Bear Travel’s Service

Prevost said that Air Bear Travel (Cheboygan, MI) has been the “People’s Choice” for business and domestic coach transportation throughout the greater Cheboygan, MI, area since 1984.

“In 1995, Paul and Shelli France acquired the company, where Shelli had worked for the previous 10 years. The couple has since grown the company from a fledgling one-room office into a full-service travel agency with their own motorcoach tour charter service.

“Keeping with the traditions of the trade, Air Bear Travel handles ticketing for airlines as well as reservations for cruise ships, all-inclusive hotels and resorts and ground, air and rail excursions. In addition, the company operates its own proprietary motorcoach tours with its motorcoach fleet, which now includes five new, late-model Prevost H3-45s, ranging from 2017 to 2019.”

The company recently took delivery of its two newest 2019 H3-45s models, which feature the trademark frameless scenic windows to enhance passenger visibility, as well as back-up cameras for the driver and wireless microphones for tour hosts.

According to the Frances, customers of Air Bear Travel are impressed with the quality, ride and curb appeal of the Prevost H3-45. They especially appreciate the expansive views and comfort from the high deck, as well as ample space for luggage.

Air Bear Travel acquired its first Prevost coach in 2016. “We were wanting to make a change, and had been eying Prevost for some time, and felt ready to see if the brand would make a noticeable difference in our operations,” Paul France said. “We are pleased to say our first Prevost H3-45 made an immediate impression. We knew immediately that clearly had been the right decision.”

Since January 2016, the Frances have added 12 more Prevost H3-45s to the Air Bear fleet including the two most recent deliveries.

November/December 2019

For more information, visit www.prevostcar.com.

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Reyco Granning Offering New Suspension System

Reyco Granning is releasing a new 35,000-pound GAWR version of its 102AR-HD suspension. This increases the capacity range of the 102AR-HD family from the 27,000-pound variant that was released last year. It also acts as an air suspension upgrade complement to the 79KB leaf spring suspension that was already available in 27,000 and 35,000-pound capacities.

The new higher capacity allows customers to carry additional gear or to revert from a 6X4 specification down to a 4X2. A heavy single axle in lieu of a tandem results in a lower cost vehicle with a shorter wheelbase and tighter turn radius.

“This product is a field-proven cousin to the 102AR that has capably served the heavy vehicle industry since 1985. It was developed for the specific load carrying needs of the fire and rescue market,” according to John Stuart, president of Reyco Granning.

For more information on the 102AR-HD or any of the WorkMaster® family of suspensions, visit www. reycogranning.com/suspensions/model-102ar-hd/.

New Generation 30-Foot Temsa TS30 Motorcoach Unveiled During BusCon

The new generation 30-foot Temsa TS30 motorcoach was unveiled during the 2019 BusCon tradeshow, held in September in Indianapolis, IN. BusCon attendees gathered at the Temsa booth, during a special event, to learn more about new features for the Temsa TS30, which was originally introduced to the U.S. market in 2012. According to Temsa, the TS30 is designed for smaller groups, while still operating as a full-size motorcoach. Temsa also produces the longer TS35 and TS40 motorcoach models.

Visit www.temsa.com.

THE DIAMOND FAMILY

Serving The Industry Since 1947 Made in the U.S.A.

diamondmfg.com 800-343-1009 816-421-8363

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A Sign Of The Times – New Infotainment System From TripSpark

ADVERTORIAL

Today’s consumers want a better transit experience and it's costing agencies riders.

A step toward better rider experiences is TripSpark's (www.tripspark.com) new infotainment digital signage solution for fixed route, MyRide Infotainment, which can help agencies inform and entertain their ridership. In fact, one study found that almost 70 percent of bus riders said that invaluable, real-time travel information would "significantly improve" their transit experience.

"Our satisfied customers tell us that TripSpark's MyRide passenger information system can't be beat for live bus tracking and two-way rider notifications, and is one of the best traveller information apps on the market. Building on this success, MyRide Infotainment ensures that riders get the same real-time information about bus locations, schedules, departure times, detours and amenities — combined with entertainment content, advertising, service announcements and more," said Tanya Brusse, Senior Product Manager at TripSpark Technologies.

What They Want, When They Want It MyRide Infotainment is all about providing

up-to-the-minute service updates, interesting content and better wayfinding. During travel downtime, riders can engage with news, sports highlights, social media updates, trivia, video content, live weather updates and the brands they love.

MyRide Infotainment can be customized to meet an agency's needs – there's an incredibly wide range of hardware options available for onboard, interactive kiosks and transit properties. Since MyRide Infotainment offers accessible content, agencies can check ADA compliance off their to-do list.

Wide-Ranging Benefits For Agencies, Not Just Riders Infotainment not only allows agencies to save money but to earn revenue from selling digital advertising to local and national businesses to supplement their farebox revenue, which in turn can be used for the 20 percent match needed for many grants.

Advertisers will love MyRide Infotainment because it can deliver targeted content verses traditional static transit advertising, that can become stale. Content can be easily changed and triggered depending on the time of day, day of the week, location, or

weather, providing more timely and relevant information for riders.

Setting Agencies Up For Long-Term Success TripSpark has partnered with Message Point Media (MPM) to provide tailored support packages for content creation and system configuration/maintenance to keep your infotainment system up and running in peak condition.

"We partnered with MPM as we saw them as leaders in the infotainment space.

They can offer both the digital signage technology as well as the psychological insight agencies need to better engage their riders," Brusse said.

TripSpark Technologies is a transportation technology company focused on helping Fixed Route, Paratransit, Rideshare and private operators increase service and access to transportation, improve rider satisfaction, drive revenue, and overcome operational challenges.

“We are not just a vendor – we are your long-term strategic partner, offering the latest technologies and providing exceptional support,” according to TripSpark.

Message Point Media (MPM) is a visual communications company that designs agile and reliable digital signage solutions and is based in Birmingham, AL. Focused on the managed technology services industry, MPM was founded to answer the question: “Why do so many digital communications projects fail to deliver?”

MobilityTRANS Announces New Products

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MobilityTRANS, a Michigan-based paratransit van and small bus manufacturer, announces two new products. The SafeTbus line of shuttles and small buses for 2020 includes 20 standard safety features and another 14 safety options.

“We believe that we offer a very safe, high quality and cost-efficient choice for passenger transportation,” said Company President Dave Brown. “Many of these safety features are exclusive. Among the safety options are a new floor system called EzSafe, incorporating electric wheelchair securements which store a record of proper use, and alert the driver if a securement is released during transport.”

For more information, visit www.mobilitytrans.com.

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Valley Metro (Phoenix, AZ) Awards MCI A 5-Year Contract For Up To 50 Next-Generation MCI D45 CRT LE And D45 CRT Commuter Rapid Transit Coaches

Motor Coach Industries (MCI), a U.S. subsidiary of NFI Group Inc., (NFI), has announced a five-year contract for up to 50 MCI D45 CRT LE and D45 CRT Commuter Rapid Transit coaches from Valley Metro.

The contract begins with an initial order for four MCI D45 CRT LE coaches, scheduled for delivery in the summer of 2020.

The procurement is part of Valley Metro’s strategic plan to improve the level of service and passenger comfort on its commuter express highway routes connecting Phoenix, Mesa, Tempe and surrounding communities.

ADA and Buy America compliant and Altoona tested, MCI’s next-generation Commuter Coach has a patented low-entry vestibule featuring an automated retractable ramp that delivers significantly shorter dwell times and a more efficient boarding process for all passengers In addition to plenty of horsepower for hills and highways, transit agencies appreciate the shorter turning radius of MCI D45 CRT LE, providing improved navigation

around city streets. The new model, which went into production in 2019, also offers enhanced interior illumination and brighter LED headlights to enhance visibility. A wider front door with an ergonomic spiral entryway also features enhanced illumination on the stairwell.

While Valley Metro has operated heavyduty transit buses by MCI’s sister company (New Flyer) on its regional routes, this order represents Valley Metro’s first purchase of MCI commuter coaches.

“We are extremely honored to have an opportunity to support Valley Metro,”

MCI Vice President Public Sector Tom Wagner said. “When designing this coach, MCI consulted with leading advocacy groups, including the National Council on Independent Living, that evaluated numerous concepts and the final prototype design.

Their participation guided the coach design, creating a versatile, comfortable and more accessible Commuter Coach for systems like Valley Transit.”

MCI also plans other variants of the new model to succeed the industry’s historically all-time bestseller known for its workhorse reliability.

“We are excited to introduce a style of commuter bus that will enhance the overall experience for our express riders,” Valley Metro Bus Services Delivery Manager Scott Wisner said. “In addition to enhanced comfort and safety amenities, the area designated for mobility devices will help riders more easily board and exit the bus.”

Visit www.mcicoach.com.

See us at CUTA Booth #636

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Classic Charter: Continued From Page 22

needs of a lot of people,” he said. “It all comes down to safety and customer service, while getting people to where they want to go.

“Marketing our company used to be a lot harder in the early years, when we were smaller and not as well known. Today, we are fortunate enough to have a larger base of return customers. I would like to think we have made a good name for ourselves, and have done a good job for the people living in the Central Valley.”

As Chris and Melissa Riddington look toward the company’s future, a third generation of Riddingtons may some day help carry Classic Charter into future transportation endeavours.

“We have two teenage sons, and our oldest really enjoys working in the office. He has even gained some experience, and found success, in sales,” Riddington said. “It’s too early to tell if either

Corpus Christi RTA: Continued From Page 34

available every hour of operation. We have some officers in plain clothes and some in uniform who ride our system, helping us to make sure passengers are safe.”

Being located close to the U.S./Mexico border, there are issues to be considered such as human trafficking and illegal drugs, which are also reasons to employ highly trained, professional law enforcement personnel to ensure passenger safety, CruzAedo explained.

“We have canine units that come by and check our platforms and facilities,” Cruz-Aedo said. “We have even conducted hostage negotiation training. Our riders recognize we are using every technique we can on the law enforcement side to keep them safe.”

CCRTA is also concerned about the safety of another portion of the population. While homelessness is not unique to Corpus Christi, the way CCRTA reacts to the problem is unique.

“We are compassionate, and treat all our community with dignity and respect,” Cruz-Aedo said. “In addition, we are currently working with the city of Corpus Christi and community partners with the goal of increasing public safety for the homeless community and beautifying Corpus Christi.”

Located on the Gulf Coast, Corpus Christi has been hit with several hurricanes and tropical storms over the years, including Hurricane Carla (1961), Hurricane Beulah (1967), Hurricane Celia (1970), Tropical Storm Amelia (1978), Hurricane Bret (1999) and Hurricane Harvey (2017).

While CCRTA’s emergency preparedness plan covers hurricanes and tropical storms, it also is in place to respond to other types of potential disasters.

“Our emergency preparedness plan encompasses all potential emergencies, such as the recent industrial fires in Houston (about 200 miles north),” Cruz-Aedo said.

According to news reports, there have been a series of petrochemical industry blazes this year in the Houston area.

“We have interlocal agreements with the city of Corpus Christi and Nueces County,” Cruz-Aedo said. “CCRTA’s role, as outlined in the emergency preparedness plan, is evacuation. For example, we deployed when Hurricane Harvey hit a little north of Corpus Christi.”

According to news reports, when Hurricane Harvey made landfall in Texas on Aug. 25, 2017, as a Category 4 hurricane, it became the country’s first major — category 3 or higher — hurricane Page 54

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son will eventually carry the torch at Classic Charter, but it’s great to see their interest. Time will tell.”

Demand for overall bus and motorcoach transportation should continue to grow in the years and decades ahead, according to Riddington. He expects that will be true for not only the Central Valley and the entire state of California, but throughout the United States and North America.

“It remains a very good, easy and safe way for a lot of people to travel, especially with the way today’s buses and motorcoaches are manufactured. They come with a lot of comfort and technology,” Riddington said. “It also seems to me that many members of today’s younger generations find traveling in a nice bus/coach very appealing.

“Overall, I think our industry is in good shape for the future.”

Visit www.classiccharter.com for more information.

since Wilma hit Florida in October 2005, and the first major hurricane to strike southern Texas since Celia in 1970. Causing about $125 billion in damage, Harvey ranks as the second-most costly hurricane to hit the U.S. mainland since 1900.

“CCRTA mobilized and provided service until we had to stop because of the wind and rain,” Cruz-Aedo said. “We hunkered down to ride out the storm. Then, we were up early the next day to begin providing transportation and mobility needs for the community, post hurricane.

“We have evacuation plans for all of the communities in our service area. In the case of an emergency, nine different evacuation plans would kick in to help evacuate the 900 square miles that we service.”

W

A SATISFIED HEART

hile addressing the future of public transportation in the Corpus Christi area, Cruz-Aedo said it will continue to become more and more important for CCRTA to help alleviate some of the mobility issues caused by government budget constraints.

“We want to be in a position to properly respond and change with the community to meet its needs,” Cruz-Aedo said. “I’m not one who thinks the way we have it today is going to be the way it is going to be tomorrow. Whatever we are going to experience tomorrow, I want us to be prepared to deal with the changing demographics in the community and of mobility in general.”

Cruz-Aedo suggested that a career in public transportation would be a good choice for those seeking fulfillment in the workplace.

“If you are a student or looking for a job or wanting to change careers, take a look at your local transit agency and see some of the jobs that are available,” Cruz-Aedo said. “When I go home at the end of the day, and I know I have helped my family, my neighbor and my community by providing safe and reliable transportation, I have a satisfied heart.”

Contact: Corpus Christi Regional Transportation Authority, 602 N. Staples St., Corpus Christi, TX 78401.

Phone: 361-289-2712.

Email: rpatrick@ccrta.org.

Website: www.ccrta.org.

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Always close to you

Irizar USA 100 Cassia Way, Henderson 89014, NV

www.irizarusa.com

+1 702 431 0707

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