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CONTENTS
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NovEMbEr/DEcEMbEr 2011 Published by Rankin Publishing, Inc. www.buslinemag.com
IN THIS ISSUE Foreign Visitors Significant Portion Of Pegasus Transportation Business .........8
Industry Transition On Minds Of Attendees At APTA Annual Meeting, EXPO ...................18 APTA EXPO 2011 Booth Photo Gallery.............................26 Busline’s Buyers Guide To
Maintenance & Repair Facilities ...........45
Busline’s Buyers Guide To
Flooring ...............................................49
Busline’s Vehicle Showcase
RAPID RESPONSE.....................................Page 6 INDUSTRY NEWS ...................................Page 34
TROLLEY BUSES & STREET CARS
ON THE COVER: Pegasus President/CFO Fernando Pereira seeks both international and U.S. customers for his Florida-based motorcoach operation. See page 8.
31—33
CALENDAR OF EVENTS DECEMBER 2011 December 5-9 NTA (National Tour Association) Annual Convention Las Vegas, NV Info: 800-682-8886 JANUARy 2012 January 6-10 American Bus Association Marketplace Grapevine, TX Info: 800-283-2877 FEBRUARy 2012 February 8-12 United Motorcoach Association Motorcoach EXPO 2012 Long Beach, CA Info: 800-424-8262
MAy 2012 May 6-9 APTA Bus & Paratransit Conference Long Beach, CA Info: 202-496-4845
SEPTEMBER 2012 September 11-12 BusCon 2012 Chicago, IL Info: 800-576-8788
May 20-25 Community Transportation Association EXPO 2012 Baltimore, MD Info: 800-891-0590
September 30 - October 3 APTA Annual Meeting Seattle, WA Info: 202-496-4800
May 26-30 Canadian Urban Transit Association Annual Conference Victoria, BC Info: 416-365-9800
JANUARy 2013 January 19-23 United Motorcoach Association / National Tour Association Co-located Conventions Orlando, FL Info: 800-424-8262
Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2011 Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net
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November/December 2011
EDITORIAL & CORPORATE OFFICES
Rankin Publishing Co., Inc. Don Rankin and Linda Rankin, Publishers 204 E. Main Street • P.O. Box 130 Arcola, IL 61910-0130, USA Email: drankin@consolidated.net Website: www.rankinpublishing.com (800) 598-8083 (U.S.) • (217) 268-4959 Fax: (217) 268-4815 Editorial: Harrell Kerkhoff, Editor Rick Mullen, Associate Editor Design: David Opdyke, Missy Larson Advertising Contact Kevin Kennedy @ 623-434-8959 Email: kevloraz@cox.net Or Don Rankin @ 800-598-8083 Fax: 217-268-4815 Email: drankin@consolidated.net
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NovEMbEr/DEcEMbEr 2011 Published by Rankin Publishing, Inc. www.buslinemag.com
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Cable Car Concepts ............33
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Company
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Website
5 Star Specialty Programs ABC Companies Advantage Funding Aesys Inc. Alexander Dennis Inc. Altro Transflor Atlantic Detroit Diesel-Allison Bauer Compressors Bitzer Cable Car Classics Cable Car Concepts Clean Energy Clean Seal Complete Coach Works Enseicom Inc. Freightliner Hometown Trolley MAHA Lifts Midwest Bus Corporation
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www.5starsp.com www.abc-companies.com www.advantagefund.com www.aesysinc.com www.alexander-dennis.com www.altrotransflor.com www.atlanticdda.com www.bauercng.com www.bitzerus.com www.cablecarclassics.com www.trolley.com www.cleanenergyfuels.com www.cleanseal.com www.completecoach.com www.ensei.com www.freightlinerchassis.com www.hometowntrolley.com www.maha-usa.com www.midwestbus.com
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Company
Mile-X Penntex Industries Prevost Car Protective Insurance Company REI (Radio Engineering Ind.) Relational Bus Systems Rotary Lift Safety Step Service Insurance Stertil-Koni Sutrak TEMSA Transit Sales International TriMark Corporation Trolley Illusions Turtle Top UMA Volvo Willingham Inc.
Website
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www.mile-x.com www.penntexusa.com www.prevostcar.com www.protective insurance.com www.radioeng.com www.rbs2000.com www.rotarylift.com www.safetystep.net www.serviceins.com www.stertil-koni.com www.sutrakusa.com www.temsa.com www.transitsales.com www.trimarkcorp.com www.trolleyillusions.com www.turtletop.com www.uma.org www.prevostcar.com www.willinghaminc.com
Read or Download Complete Issues Of Busline Magazine Online At: www.buslinemag.com Page 6
BUSLINE
November/December 2011
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built to protect passengers, drivers and bottom lines. The Volvo 9700 has a look that communicates quality and style. But beneath the sleek exterior is a business machine built to protect your income and lower your operating costs –– all while giving your passengers a first-class motorcoach experience. This unique Volvo coach comes with advanced electronic brake and stability systems to help drivers avoid incidents. We’ve combined a safety-tested body with standard seat belts and impact defense features that protect everyone on board. The driver’s environment offers exceptional visibility and comfort, and the integrated Volvo D13 engine and I-Shift transmission makes driving easier and more economical. The entire vehicle is designed for dependable performance that takes uptime to the next level. Prevost 35 Gagnon Blvd. Ste-Claire QC G0R 2V0 CANADA USA 1-877-773-8678 Canada 418-883-3391
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The Volvo 9700. Safety and comfort for your driver and passengers. Affordability and productivity for your bottom line. Volvo motorcoaches are distributed by Prevost, a fully owned subsidiary of Volvo Bus Corporation. Please contact your Prevost Regional Sales Manager for more information.
VOLVO BUSES. WHEN PRODUCTIVITY COUNTS.
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Foreign Visitors Significant Portion Of Pegasus Transportation Business By Rick Mullen, Associate Editor and Harrell Kerkhoff, Editor, Busline Magazine Since 1994, Pegasus Transportation, headquartered in Orlando, FL, with an office in Miami, FL, has provided the transportation needs of customers visiting some of the most desired tourist destinations in the world, right here in the United States. Indeed, a major segment of the 25,000 tourists the company books each year are from foreign countries. “We have strong relationships with several countries,” said Pegasus President and CFO Fernando Pereira, (pictured above) during an interview with Busline Magazine. “We work with Brazil, which has a strong economy. We also work with Argentina and have a strong relationship with Mexico. We work with Spain and Portugal. In 1998, we had a charter from Portugal, and we did everything for them. We have had visitors from Russia, Germany, Spain, Italy and France. Our strongest customer base today is clients from Brazil and Argentina. “We provide service to Florida and sometimes we have trips to New York and Washington, D.C. We have even gone to Canada, but most of our trips are local and in the state.” Earlier this year, Pereira was named by the the Small Business Development Center at the University of Central Florida (SBDC at UCF) as the 2011 U.S. Small Business Administration North Florida District Small Business Person of the Year. Pereira and his wife, Claudia, were honored in May during Small Business Week at SBDC during UCF’s annual small business awards luncheon in Orlando. Page 8
BUSLINE
November/December 2011
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Youâ&#x20AC;&#x2122;ve come a long way. Protective Insurance Company can help you go even further.
Protective Insurance Company, rated A+ (Superior) by A.M. Best, has specialized in providing insurance to the transportation industry for more than 50 years. We cater to larger bus companies that are focused on safety and financially stable. We offer various programs to meet the needs of each individual operation. Strength, stability and service are our key qualities and we know those are important to your operation as well. If you are looking for a long-term insurance partner, Protective Insurance Company is committed to the public transportation industry. For more information, contact Stacy Renz at (800) 644-5501.
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W
hile Pegasus’ business has been split 50/50 between international and domestic riders in recent years, during the past year, efforts have been made to expand domestic ridership. Pegasus Director of Sales & Marketing David Lindsey reported that now about 60 percent of passengers are domestic. “Business has been great,” Lindsey said. “In fact, we may have just had the best October in the history of the company. Thank God business has been good. Obviously, we know that there have been plenty of businesses and people who are out of work and not as fortunate as us.” Pegasus’ transportation services include airport transfers, corporate travel, conventions, banquets, concerts, music and art festivals, sporting events, student and school functions, senior group outings, intra-state transportation, international tour groups and more. Orlando, located in Orange County in the central part of the state, is a mega-tourist destination, with Walt Disney World in nearby Lake Buena Vista hosting an estimated 52 million tourists a year. Disney World bills itself as the largest privately managed tourist destination in the world. In addition to Disney World, other area attractions include Universal Orlando Resort, SeaWorld, Discovery Cove, Aquatica, Busch Gardens, Holyland Experience and Ripley’s Believe It or Not!
More Than A Transportation Company s a major part of Pegasus’ business is transporting international passengers to the many and varied tourist attractions, the company claims to have the resources, knowledge and a multilingual staff to accommodate the needs of a group visit. Pegasus is able to help travelers with itinerary planning, meet-and-greet services, luggage assistance and on-site supervision, among other services. “We say we are more than a transportation company, because of the services we provide at the request of clients,” Pereira said. “For example, we have a contract with the theme parks to sell tickets. We also provide bilingual tour guides who speak the language of the group, as well as English.” The company’s international business has figured prominently in two major events that have befallen the United States since Pegasus’ founding — one as a negative and one as a positive. When Pegasus was founded in 1994, Pereira had three partners. After a year in business, the three partners left the company and Pereira bought them out. In the beginning, Pegasus had one 15-passenger van. The company soon bought four more vans. In 2000, Pereira explained, customers were asking for a bigger bus and, as a result, Pegasus purchased its first motorcoach that year. In 2001, the company added another motor-
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coach and then came the terrorist attacks of September 11. In the aftermath of the attacks, the international tourist trade also took a major hit. “For almost three months after 9/11, nobody was traveling to the United States,” Pereira said. “By the end of December 2001, our international business started picking up again. In 2002, we purchased six buses, and we bought two buses each year until 2008.” The second major crisis Pegasus has weathered came in 2008 with the devastating recession that gripped the country. Fortunately, the recession did not impact many of the countries that Pegasus dealt with on a regular basis as it did the United States. The result was international tourists kept coming, which lessened the impact of the recession on Pegasus. “The key is delivering what you sell,” Pereira said. “We try to give our riders the highest quality of service. Our buses are on time, clean and our drivers are polite. We understand the needs of our customers. Our multilingual tour guides understand how to deal with the various cultures that make up our clientele. “Talking with Brazilians is different from talking with Americans. Talking with customers from Argentina is different from talking with Russians. We know how to talk to them and handle their needs.” Part of Pegasus’ service includes informing
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its international riders about the various sights, and sometimes, even about the traffic flow around Orlando. Pereira told the story about one group consisting of five buses that wanted to leave for a show at one of the amusement parks shortly before the show was to begin. “I called the chaperone and I told him, ‘Don’t leave at that time because you are going to be stuck in traffic,” Pereira said. “We don’t want to just sell the bus, we want to make our riders happy.” As international flights from South America arrive in Miami, Pegasus opened an office there three years ago. “We are the official transportation of an airline from Brazil,” Pereira said. “When a group arrives in Miami, we pick them up and transport them to Orlando. While in Orlando, we meet all their needs, and then we take them back to Miami to travel home. “Here in Orlando, because we have solid relationships with the hotels, many times we are able to make good deals for our customers. We are big enough to handle the load, but we are also small enough to know all the clients by name and know what customers are looking for and what they need.” In addition to trips in Orlando, Pegasus also offers day trips from the Panhandle to the Florida Keys. Destinations in the various geographic regions of Florida include:
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• Florida Panhandle — Pensacola, Destine, Panama City and Tallahassee; • North Florida — Jacksonville, St. Augustine and Gainesville; • East Coast beaches — Daytona, New Smyrna, Cocoa and Melbourne; • Gulf of Mexico beaches — Clearwater, St. Petersburg and Tampa Bay; • South Florida beaches — West Coast, Captiva & Sanibel and Naples; and • East Coast — Palm Beach, Boca Raton, Fort Lauderdale, Miami Beach, South Beach, Everglades National Park and the Florida Keys. “When our clients arrive at the airport and don’t know where to go, we have someone there to help them,” Pereira said. “We provide lots of options. We also sell tickets and tours to see the Orlando Magic of the NBA (National Basketball Association).” Earlier this year, Pegasus entered into an agreement with a major appliance and electronics company. Under the agreement, a transportation package is being offered to groups from Brazil that includes stops at the appliance and electronics retailer’s store, the Florida Mall and Sports Authority. Pegasus’ commitment to the best in customer service does not end when passengers board the plane to go home. “We take very good care of our clients after their trip,” Pereira said. “We follow up and call them and ask about the service and our driver. We
ask them, ‘How was the bus? Is there anything we can do to improve our service?’ In customer service, it is important to know what customers are thinking, because sometimes it is the little things you can change that will make them happy.” To market the company, especially in the foreign marketplace, Pegasus attends many international sales shows and sales missions. “We also work with the local convention center as they conduct a lot of international sales calls and attend tradeshows in Brazil, Argentina, Mexico, Germany, Spain, etc.,” Pereira said. Lindsey added: “We are beginning to focus more on the domestic side. Fernando (Pereira) has done a great job in the 16 years of the company’s existence in developing relationships, which are key to improving and keeping business. Now, on the domestic side, we are starting to do the same thing. The goal is to get the name of Pegasus out there and let customers understand what they are going to get when they are utilizing a Pegasus motorcoach. As Fernando says, we are much more than just a transportation company. At Pegasus, we go above and beyond.” Pegasus’ Business Card egasus’ commitment to quality customer service also extends to its late-model motorcoach fleet. As it is often said in the industry, a clean and well-maintained fleet provides a company with “rolling billboards.” “The bus and the driver are critical in making
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a positive first impression,” Pereira said. “The driver is our business card.” Along with professional and courteous drivers, Pegasus’ fleet is backed by well-trained maintenance and dispatch teams available 24/7. Each motorcoach is assigned to a driver who is committed to taking care of it as though the coach is his or her own. All of the company’s 23 full-sized motorcoaches can carry 61 passengers and are equipped with large panoramic bay windows, reclining seats, video entertainment systems, and washrooms/restrooms. Pegasus added three buses to its fleet during the past year. As reliability and safety are top priorities at Pegasus, the company carries a $5 million insurance policy and complies with all
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Department of Transportation regulations. Pereira explained that the company decided to use exclusively 61-seat buses because Pegasus services many large groups, such as conventions, which can involve as many as a thousand people. Using motorcoaches with the larger seating capacity can be a cost-saver for large groups, as fewer coaches and fewer trips are needed to handle their needs. Although the large majority of trips Pegasus makes are relatively short, GPS (global positioning system) technology aboard the company’s coaches has proven to be beneficial, given the unique nature of travel in and around Orlando. “Because of the large amount of construction in and around Orlando, a driver may have to alter his normal route on any given day,”
Pereira said. “GPS is important because if a driver comes upon a situation where he cannot use his normal route due to construction, he can plan an alternate route using GPS. With GPS in the bus, the driver can see his current location, where he needs to go and how to get there the most efficient way possible.” A point of emphasis at Pegasus is to continually train drivers in ways to improve service, with a focus on such methods as politeness and maintaining a positive attitude. “We tell our clients, ‘If you want to know about our company, talk to the driver,’” Pereira said. “Our drivers — all of them — are happy with us, because we try to give them what they need to improve our services. They are our business card. “We train our drivers to be on time. They always arrive at least 15 minutes before the service. When there is a service involving many tourists with lots of bags, our drivers arrive a half hour early. “The scheduled time we determine is the time to leave. It is not the time to arrive and start loading the bags, etc.” Pegasus conducts a monthly drivers meeting to reinforce, encourage and support them in implementing the company’s philosophy on how to treat customers. Also discussed is how to handle certain situations that may arise. During busy times, Pereira will meet with the drivers every day to offer support, encouragement and his expertise on how to handle any situation. “Because of our experience, we know our clients very well,” Pereira said. “We know what they like and who they like. Each client is different, and you have to know how to handle them.” When drivers are first hired, they work on a part-time basis while they undergo training on safety and motorcoach driving skills. They also learn how Pegasus operates and become familiar with the company’s culture. When this training is completed, drivers are put on a full-time basis. Pereira likes to say that at Pegasus, “We work different.” When he refers to “working different” with drivers, he is speaking of the hands-on personal approach the company takes in training and in getting to know the drivers on a personal level. “It is not that we are better than everybody else, but we work different. I know all our drivers by name. I meet with them. I talk to them,” Pereira said. In all, Pegasus has about 45 employees, including drivers, mechanics, dispatchers, accounting personnel and sales people. Pereira’s hands-on approach in leading the company has come naturally as, in the beginning, he was basically a one-man show. “When I started, I had to do it myself. I got the clients, did the accounting and drove the bus. I took it day-by-day,” Pereira said. Today, Pereira remains intimately involved in the daily activities of the company, especially during high volume times such as in June and
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decision to be made — time makes a big difference here. “I am here to make timely decisions and to encourage and support the drivers. I tell them, ‘If you need anything, call me.’” During the 2010 holidays, Pegasus moved into a new facility located on 2.5 acres of land. The company’s new home boasts 3,000 square-feet of office space and 3,600 square-feet in shop space. Company executives say Pegasus’ drivers are their “business card.” “In our old facility, we had one Shown are drivers Marcello Nascimento, left, and Ludner Larosse. open mechanic bay,” Pereira said. July when there are many tourists coming from “Here we have a total of three enclosed Brazil, Argentina and Mexico. mechanic bays. We also have a conference “I like to be here myself, not because we room and a drivers lounge. Furthermore, we don’t have good employees — some of them have diesel fuel on site, so we no longer need are better than me — but I have the power to to refuel at the gas station.” make the decisions. I’m very close to our In the new facility, Pegasus is now also able employees and our clients. I know what they to wash motorcoaches and to dispose of waste need. I know how to do things.” associated with the lavatories in the buses. Pereira explained that during busy times, “In the past, to wash coaches, we had to take Pegasus’ coaches will make many trips on any them somewhere and sometimes it took up to given day, sometimes hourly, which means two hours to get the job done,” Pereira said. managing time is of the essence. Lindsey added: “We opened this building “During June and July, for example, I am anticipating great things and great things have here every day at 6 a.m. to support the driv- come to pass. We have added staff to the point ers, because they work hard, too,” Pereira where we are trying to find areas within the said. “I spend time talking and listening to building to add more desks, which is great. them. I like to be out front in case there is a Small businesses are what make America
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strong. We have been fortunate. We have been adding staff and inventory and business has been great.” Pegasus: Anticipating A Bright Future espite the Sept. 11, 2001, terrorist attacks, the Great Recession and the occasional hurricane, Pegasus has had a successful run during its first 16 years in business, and is looking for more. “If we keep doing the good things we are doing, we anticipate an even better next 16 years,” Pereira said. “I feel very strongly that we are going to have better years ahead as we strive to improve our service each day. This is going to be the key to greater success for the next 16 years.” Pereira also offered a note of caution to travelers. He advised taking the time to check out a motorcoach company to make sure it offers good customer service and emphasizes safety. “For example, if you go to a motel, you know what kind of motel you are paying for because of the brand, etc.,” Pereira said. “When it comes to a bus company, sometimes people just look at the price, especially in a down economy.” Contact: Pegasus Transportation, 10747 Rocket Blvd., Orlando, FL 32824. Phone: 866-473-4278; Fax: 407-812-8813. Email: info@pegasusbus.com. Website: www.pegasusbus.com.
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By Harrell Kerkhoff Busline Magazine Editor
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n many respects, public transportation in the United States is going through a period of transition. Ridership continues to grow in the country, while uncertainty remains over a long term, multiyear, multimodal surface transportation authorization bill on the federal level. Transition was also on the minds of many attendees at this year’s American Public Transportation Association’s 2011 Annual Meeting & International Public Transportation EXPO in New Orleans. The event, which took place October 2-5 at the Ernest N. Morial Convention Center, signified the changing of the guard at the APTA president/CEO post. It was announced prior to the festivities that APTA’s Board of Directors named Michael P. Melaniphy to serve as the association’s next president and chief executive officer. Melaniphy replaces William Millar, who retired from the post on October 31 after 15 years as APTA president/CEO. Both Melaniphy and Millar helped kick off the 2011 APTA Annual Meeting & EXPO during the opening general session before a large gathering of public transportation officials. The session also featured several other public transportation speakers, many of whom spent part of their presentation thanking Millar for his long service to the industry and wishing Melaniphy well as he begins his new APTA role. Prior to Millar’s address, a tribute video was Page 18
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shown, highlighting the years of service Millar needs known to members of Congress and the has provided APTA and the American public Obama Administration.” He added that the fight continues in Wash transportation industry as a whole. After receiving a standing ovation, Millar gave his custom- ington, D.C., to gain enactment of a new surface ary, “Goooooood morning” opening, welcom- transportation authorization bill. Millar noted ing those to the annual meeting and what he that the U.S. Congress did approve a six-month called the “world’s largest public transportation extension for surface transportation funding exposition.” The EXPO is held every three through March 31, 2012. “APTA is unwavering. You told us you wantyears, and Millar said, significant growth has taken place since the first EXPO in Chicago in ed a well-funded, six-year, multimodal surface 1981. transportation authorization bill, “We have come a long way and that remains our goal,” since Chicago. Just walk down Millar said. “This will be tough in the show floor ... if you don’t see today’s current environment in it there, you probably don’t need Washington, D.C., but it’s someit,” Millar said. thing that is needed for the He noted the EXPO has American people.” grown during its 30-year history, He said more Americans today from 5,500 attendees and 265 are demanding greater public exhibitors in 1981 to this year’s transportation options. This is tak772 exhibitors (a record according place despite many U.S. transit William Millar ing to APTA) and approximately systems being forced to cut serv17,000 attendees from some 60 countries. ice, raise fares and/or layoff employees. Other good news Millar shared was his report “Americans are using transit more this year that 5.2 billion trips were taken on public trans- than last year, and transit continues to do well at portation nationally during the first six months the ballot box, winning 73 percent of recent balof 2011, an increase by 85.7 million trips (1.7 lot initiatives,” Millar said. “More people are percent). All major modes of public transporta- talking about transit, which I feel bodes well for tion experienced increases despite today’s slow the future. It means, if we play our cards right, economic conditions. we can galvanize this support into legislative “I would like to give my congratulations to action.” all of you (people involved in public transportaMillar was also reflective during his final tion). Americans obviously appreciate your address at APTA president/CEO. hard work,” Millar said. “Over the past year, “I was stunned by your standing ovation, so APTA has been working hard to make your apparently you have heard that I am planning to
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retire. It’s hard to acknowledge to myself that for me, an important moment for APTA and I this will be the last time we are together, a least think an important moment of reconciliation for in this type of circumstance,” Millar said. “It’s the nation.” Millar also mentioned other past highlights, been an incredible journey. I have invested almost 40 years of my life in public transit, and I including passage of major federal funding bills. “Funding on the federal level was less than $4 have particularly enjoyed the past 15 years serving you as head of APTA. In this time, many life- billion per year when I started at APTA. In comparison, during the last few years we have been long friendships have been made. “I have loved visiting with our APTA members complaining because (funding) is starting to slip below $11 billion. We have made ... getting to know the people who some progress, even though we work in transit, who govern tranalso know it’s not enough and we sit and who use public transportaneed to work harder,” Millar said. tion as they are the real backbone “I have also been very proud to be to our industry.” part of a process that has elevated During his 15 years as APTA the status of public transportation at president/CEO, Millar visited 47 the local, state and federal levels. states, 6 Canadian provinces and I’m also proud we have increased approximately 20 countries. He the standing and effectiveness of served 78 APTA executive comAPTA in Washington, D.C., proud mittee members and 16 APTA Michael P. Melaniphy of APTA’s Transit Vision 2050, board chairs. Millar also recognized his wife, Barbara, for her support during proud of the relationships that we have built with our friends in the federal government — particuthis time, as well as the APTA staff. “As I come to the end of my time as APTA larly at the Federal Transit Administration (FTA), president, the one question I get asked a lot is, proud that we voted in 1999 to change the ‘T’ in ‘What are you most proud of?’ That is a tough APTA from ‘Transit’ to ‘Transportation,’ and question to answer because along the way, there proud that we reduced the growth rate of APTA’s are a lot of things that I am proud of that we did costs and stabilized its dues rate.” Other achievements that Millar mentioned as together,” Millar said. “Topping the list for me was when we honored civil rights pioneer Rosa APTA’s president included growing the associaParks with our first ever lifetime achievement tion’s membership to over 1,550 members today, award. This was a personally rewarding moment delivering 15 balanced budgets in both good and
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bad times and delivering hundreds of consensusbased standards, best practices and similar matters through APTA’s standards program. “This will, in the long run, improve public transportation immeasurably. I’m also proud we have changed the APTA bylaws to give our business members full membership benefits,” Millar said. “This list could go on and on. You should feel tired, you have been busy, as we did these things together. That is the way it should be.” Millar added that he is confident that future of APTA remains strong, especially in the hands of Melaniphy as the next president/CEO. “I’ve had the privilege of working with Michael for some 15 years. He knows both the public and private side of our business and has been active in the association. The one piece of advice I would give Michael is to take advantage of APTA’s committed group of members and staff. Listen to these people and you will have much success,” Millar said. Melaniphy Looks Toward Future
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aking the reins as APTA’s next president/CEO, Melaniphy stated at the opening general session that he looked forward to working with the association’s members and staff, along with FTA representatives, elected officials and related partners, who all help advance public transportation. “I also plan to work hard to ensure a seamless
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transition,” Melaniphy said. “What Bill has done as president of APTA is nothing short of amazing. He pressed forward and encouraged our industry, our members, and our elected officials to make things better for riders and our country. His efforts and achievements left an indelible mark on our association. He has been a good friend and a wonderful mentor. For that, I will always be grateful. “Bill, your retirement is well deserved, but I will absolutely keep your number on my speed dial.” Melaniphy was selected as APTA president/CEO from a pool of 180 candidates. He comes to the association after serving as vice president of public sector for Motor Coach Industries. Prior to that, he worked at First Group and its predecessor companies, serving as general manager for public transit systems in Charlotte, NC; Wichita, KS; and Hamilton, OH; and as assistant general manager in Laredo, TX. Melaniphy started his public transit career as a bus driver while attending college. He worked for the campus system at Indiana University, where he studied under well-known transportation Professor George Smerk. Melaniphy has also served on the APTA Board of Directors as well as various committees and task forces. “I’m so excited about my new role with APTA, but I also know it requires a lot of listening. I look
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forward to the great ideas that we will discuss and carry out in the coming years,” Melaniphy said. “I have to tell you, I never thought I would end up on this stage today when I started driving a bus as an undergraduate at Indiana University. It was the highest paying job on campus, and that is how I got started in this business. This is the only industry I have ever known. It’s the only thing I know how to do.” Melaniphy credited Professor Smerk with leading him to a career in public transportation. “He convinced me as an 18 year old just how important it was to do things that mattered. And public transportation matters,” Melaniphy said. “I have been on both sides of the (transportation) table, having had the privilege to run transit agencies around the country as well as working for MCI. I look forward to putting those experiences and educational skills together in my new role. I understand your voice and where you are coming from, and I look forward to conveying those messages.” Melaniphy is also a 2005 Leadership APTA graduate. Leadership APTA is the association’s premier professional development program. It’s designed to develop and support the next generation of leaders of APTA and the public transportation industry. “Every year, Leadership APTA selects a diverse group of industry professionals for this highly recognized program. To those of you who
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are graduates, I tip my hat. For those who have not participated, I strongly encourage you to apply. Look where you could end up,” Melaniphy said, with a laugh. In his closing remarks, Melaniphy quoted the late Alan Kulwicki, a past NASCAR champion who said, “Obstacles are those things you see when you take your eyes off of the goal.” Melaniphy added: “My fellow APTA members, I don’t see any obstacles in our future. I only see opportunities. If we move forward together we can, and will, achieve tremendous success. Now is the time and APTA is that voice.” Chairs Exchange Gavel
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s tradition during the opening general session dictates, the gavel was literally passed from outgoing APTA Chair Michael Scanlon to incoming Chair Gary Thomas. Both men also shared their outlooks for the future of public transportation in light of today’s various challenges and opportunities. Scanlon, who is general manager/CEO of San Mateo County Transit District and executive director of Caltrain (Peninsula Corridor Joint Powers Board) in San Carlos, CA, said he was well pleased with the attendance of the 2011 APTA Annual Meeting & EXPO despite current economic challenges. He added that those in attendance could get a
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real feel for the impact that the public transportation industry has on the nation. “Not only do we do good and honorable work in providing mobility for millions of people, but our EXPO showcases what is manufactured, along with the services, that are byin-large provided by Americans and support American jobs. All of this contributes to a better quality of life in this nation,” Scanlon said. “We have many strong supporters in the United States Congress. I wish they could all be here today to experience EXPO first hand, and to see the significant return on investment that public transportation provides. More importantly, I wish those members of Congress who are doubters could be here to experience it first hand. In fact, I wish every elected official — federal, state and local — and every one who casts a ballot in this nation, could be here to experience EXPO. “However, they can’t all be here — so it’s up to all of us to devote as much time as we can to not only see, but exchange ideas. It’s important to talk with others in the industry to gain an understanding. Then it’s up to all of us to take up the call and tell our story.” Scanlon also addressed the importance of the continuing fight to enact a multiyear, multimodal surface transportation authorization bill. “These continue to be very challenging and difficult times for this nation and our industry.
Michael Scanlon
Gary Thomas
I’m not one to mince words. It seems, by all indications, that these difficult times are going to remain with us for awhile,” Scanlon said. “That means we have to remain tough and resilient. We can learn from the people of New Orleans in that respect. We must stay the course.” He added that over the past year, APTA has worked toward the goal of securing a long term and well-funded surface transportation bill. “We haven’t been able to do that yet, but we should take a measure of success in knowing that we haven’t lost any ground either. We have lived to fight another day, and we will continue to fight,” Scanlon said. “I’m very encouraged that your new chair, Gary Thomas, and APTA’s new president/CEO, Michael Melaniphy, are fully committed to staying the course and continuing that fight.” Scanlon also praised Millar for his years of
service, not only to APTA, but helping the entire public transportation industry. “I could tell literally hundreds of Bill Millar stories. When thinking about Bill, I would like to quote Mark Twain, who said, ‘Kindness is the language which the deaf can hear and the blind can see.’ Bill Millar is fluent in kindness,” Scanlon said. “For the many years of service, commitment and energy directed to the public transportation industry, Bill Millar’s work simply cannot be calculated.” Incoming APTA Chair Gary Thomas, who is president/executive director of Dallas Area Rapid Transit, in Dallas, TX, stated in his address that although today’s challenges and uncertainties with funding remain, public transportation services have never been more needed. “Our customers rely on us to get them to work, to school, to the doctor, to the movies, to the zoo and the ballpark,” Thomas said. “And the manufacturers, those folks who are waiting on the EXPO floor, need us to buy their products so they can put people to work. The same is true for engineering and construction companies that are awaiting to build our projects. “Our industry can help lead the nation’s economic recovery. We can take people to work and we can put people to work.” According to Thomas, nearly 80 percent of U.S. public transit systems implemented a fare increase or had service cuts take place in 2010.
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This was due to flat or decreased local and/or regional funding. Also, 74 percent of companies serving the public transportation industry had flat or declining business over the past year. “Certainly, no one individual has all of the answers to our challenges. But together, we can find them. We can’t be an echo chamber where the only voice that we hear is our own. We need all of the voices at the table where everyone is working together,” Thomas said. “APTA is a big organization, and there are a lot of opportunities to be involved.” As the incoming APTA Chair, Thomas said he has already challenged the APTA staff to become more aggressive in finding ways to engage the association’s members. “I’m looking for them to bring new ideas to the table and help our members manage in this uncertain climate,” Thomas said. “This is a time of both opportunity and challenge for our industry. We are a strong organization because of our diversity. We will be strongest when we are all on board, all at the table and share the trip together.” FTA & U.S. DOT Remain Supportive
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alling on members of APTA to take notice of the recovery that has taken place in New Orleans since Hurricane Katrina struck in 2005, Peter Rogoff, administrator for the FTA, said this can-do Louisiana spirit remains essential for all those involved in
systems more accessible,” LaHood said. “We public transportation. “This was a city truly flat on its back, but it has need you to bring that same commitment to this since been able to pick itself up and become an critical push for the American Jobs Act. We need inspiration for all of us,” Rogoff said. “New you, not just to join, but lead the cause. This is our Orleans is precisely the right venue for us to meet chance to put people to work building light rail today and derive some strength from its inspiring and commuter rail, street cars and trolleys, buses and other forms of transit. success.” Rogoff also introduced a video presentation “Transit is not an end to itself, it’s a means. It’s from U.S. Department of Transportation the way workers reach jobs and customers reach Secretary Ray LaHood, who was businesses. It’s the way we lead our unable to attend the opening generlives and pursue our dreams. It’s the al session himself. lifeline of our economy.” In the video, LaHood said that After LaHood’s video presentaon behalf of President Obama, tion, Rogoff spoke of the differing “Thank you for your outstanding views among various legislators leadership in delivering safe, reliregarding how much money is needable, convenient and affordable ed to fund public transportation. transportation options in all 50 “This is a period of great opporstates and beyond. The president tunity for us, and it’s a time when and I appreciate how much APTA no one can sit on the sidelines. Peter Rogoff has done, and continues to do, in There are very competing visions the fight for bus, rail, street car and ferry choices for where federal investment in transit needs to that the American people rely on every day.” go right now,” Rogoff said. “There are policy LaHood also pushed for President Obama’s makers who want to cut our initiatives back 35 American Jobs Act, which he said includes sig- percent in a single year. On the other hand, we nificant funding and support for public trans- have a budget from the president of the United portation. States that would double FTA’s own budget in a “That fact is, we can’t make the American Jobs single year and, on top of that, put another $9 bilAct the law of the land without you. Community lion to work rapidly (for public transportation). after community, transformations are under way This would help put Americans to work, improvbecause of your tireless efforts, whether making ing service, shoring up reliability, and avoid servyour neighborhoods more livable or your transit ice reductions and layoffs.
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She added that transit agencies from across the country sent RTA over 80 buses and other critical equipment following Katrina. “And believe me, we were, and still are, very grateful for the outpouring of support. Our partLouisiana Officials Tell Of Perseverance ners at FTA were also a great assist during this time. Please note that RTA couldn’t have done it ix years after Hurricane Katrina, New without many of you in this room who supported Orleans and surrounding areas are still in a us,” Major said. rebuilding mode. Progress, however, has She also spoke of RTA’s new been made. This is true not relationship with Veolia Tranonly with the construction of sportation Services, Inc., as the new homes and businesses, company has taken over day-tobut also with the rebuilding of day operations. public transportation infra“We are now an unique pubstructure — a key building lic/private entity and it works block in the region’s growth very well for us. This model is initiative. widely used in Europe, but we Among the area’s speakers were the one to pioneer it here in during the opening general the United States,” Major said. session were two representaBarbara Major Sherri LeBas Justin Augustine, III Augustine, who also holds the tives from New Orleans’ Regional Transit Authority (RTA) — Barbara RTA also sustained major damage to facilities and title of Veolia Transportation vice president, Major, who is chairwoman of RTA’s Board of infrastructure, while 55 percent of its staff did not added that after everything New Orleans has been Commissioners; and Justin Augustine, III, return. This amounted to over 5,500 years of tran- through, it’s very meaningful to now stand before transit people from around the world and share sit experience that was lost. CEO of RTA. “Our RTA employees were incredible and still what RTA has been able to accomplish. “Hurricane Katrina devastated our city and our “We have put our passengers first, with new transit system. We went through a lot in the past are. Despite 90 percent of them having lost everysix years following Katrina, but our spirits are thing, they restored partial bus service within 34 routes that match resettlement patterns. We have strong and New Orleans, along with RTA, is days after Katrina, and partial street car service in also invested, once again, in our passengers. This again vibrant,” Major said. “You are here at a just 4 months. This is what we call RTA pride,” includes $250 million in capital investments for Continued On Page 48 time of great renewal as 75 percent of our popu- Major said. “These are very competing visions. If you have a view on these visions, then you, along with APTA, must be heard.”
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lation has returned since Katrina, and progress is evident across our city. RTA’s new bus fleet and restored street cars have significantly contributed to the rebirth of our city, and we have secured funding for two major street car expansions.” Major reported Hurricane Katrina, and the flooding that followed, destroyed 251 RTA buses from a fleet of 380, and 30 of the 31 famous red street cars required complete restoration. The
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CLEAN ENERGY PREVOST Prevost is a manufacturer of premium intercity touring coaches and a leader in the production of conversion coaches. The company also has seven parts and service centers located throughout the United States and Canada.
A leading provider of natural gas fuel for transportation in North America, Clean Energy says it offers a smart decision for vehicle fleets demanding the most reliable connection to CNG and LNG. Shown, left to right, are Doug Cameron and Sheree Jeanes, business development managers; and Peter Grace, senior vice president, sales & finance.
NOVA BUS STERTIL-KONI The company manufactures all types of heavyduty vehicle lifts including mobile column, platform, parallelogram, in-ground axle engaging and 2-post lifts. Stertil-Koni is ISO 9001 certified.
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The company builds transit buses offering alternative-fuel and high-capacity solutions. Nova Bus operates three plants in North America and is part of Volvo Bus Corporation, the worldâ&#x20AC;&#x2122;s second largest bus manufacturing group.
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RADIO ENGINEERING INDUSTRIES REI provides integrated ITS systems, audio/ video passenger infotainment systems and mobile video surveillance for the transit market. REI designs and manufactures customer-friendly and comprehensive products.
ABC COMPANIES From its Van Hool equipment line to its nationwide support services, ABC Companies says it remains focused on improving operational performance for North Americaâ&#x20AC;&#x2122;s motorcoach and transit industries.
SUTRAK CORPORATION C.E. NIEHOFF & CO. C.E. Niehoff & Co. provides generators, alternators and general parts for the bus industry. Shown, left to right, are Terrance Perkins, commercial account manager; and David Moore, commercial market manager.
The company is celebrating 30 years of design, innovation, and performance as a provider of HVAC systems for buses, light rail and automated people movers (APM). Over 30,000 U.S. manufactured systems have provided passenger comfort. November/December 2011
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TURTLE TOP The company custom builds safe and comfortable transportation. Turtle Topâ&#x20AC;&#x2122;s wide range of floor plans can satisfy many types of travel customers â&#x20AC;&#x201D; from over-the-road operators to assisted-living facilities. Shown is Phil Tom, vice president.
ROTARY LIFT The company manufactures lifting equipment for all light- and heavy-duty applications. This includes two-post, four-post, in-ground, mobile column and parallelogram lifts.
MIDWEST BUS CORPORATION
BITZER US, INC. A leader in the research, development and manufacture of air conditioning compressors for mobile applications, Bitzer features a full range of open drive, hermetic screw and horizontal scroll compressors. These products are specifically designed for bus and coach applications. Page 28
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The company provides transit bus remanufacturing, repowering mid-life overhauls, after-market upgrades and replacement parts, sales/leasing of pre-owned buses and on-site field service. Shown, left to right, are Midwest Bus Corporation representatives Daniel Morrill, Julie Velasco, Ronald Coon and Jeff Cepak.
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PENNTEX INDUSTRIES INC. The product lineup offered by PennTex Industries includes high efficiency alternators and mobile electronic devices. Shown, left to right, are Roy Hamlin, director of operations; and Charles Paden, director of sales & marketing.
ALEXANDER DENNIS LTD. ADL produces a wide range of innovative and fuel efficient low-floor single- and double-deck buses, plus a full portfolio of coaches and mini vehicles. Shown, left to right, are Bill Simpson, senior vice president, marketing & corporate affairs; and Stephen Walsh, vice president.
AESYS INC. A leader in LED signage and communication systems technology, Aesys offers on-board solutions for bus applications as well as stationary signs found at bus stops, shelters and transit intermodal centers. Shown, left to right, are Evelyn McGregor, finance & administration; Colin McGregor, managing director; Edison Mauricio Jimenez, technical services manager; and Don Trentlage, senior account executive.
MAHA USA The MAHA USA certified Wireless Mobile Column Lifting System is designed with ball-screw technology. Shown, left to right, are Udo Vespa, technical manager; and Juergen Werner, vice president of sales & marketing. November/December 2011
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MOTOR COACH INDUSTRIES MCI models have helped shape transportation for over 77 years. Today, with advances such as clean-diesel and hybrid options, along with many modern amenities, MCI continues to focus on the tour, charter, scheduled service, transit and conversion markets.
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Hometown Trolley By Double K, Inc.
Hometown Trolley By Double K, Inc.
Mainstreet Villager The Hometown Trolley Villager model is a front engine trolley capable of many applications from a small private tour operator to a full scale transit agency. The Villager model is available in gasoline, bio-diesel, CNG and Propane. The Villager can be equipped with minimal components to make a more economical choice for the small operator or loaded with many transit features such as destination signs, spiral brass railings, bike racks, GPS systems and more.
Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 Email: kristina@newnorth.net Web site: www.hometowntrolley.com
Model........................................................................................................Villager Length .......................................................................................................22’, 40’ Width...............................................................................................93”, 96”, 99” Height ............................................................................................................10’6” Wheelbase ....................................................................158, 178, 190, 208, 228 Overhang (front/rear).................................................Front 28” / Rear 118” Inside Height (min./max.) ................................................................Aisle 88” Tire Size....................................................................................19.5x6.75 & 22.5 Engine .....................................................................................Cummins ISB 6.7 Transmission ........................................................................................Allison 2 Fuel Tank Capacity..................................................................................75 gal. Chassis............................................................Ford, Workhorse, Freightliner Baggage Capacity ..............................................................................Available Wheelchair Lift Option.................................................................................Yes Suspension ...................................................................................Spring or Air
The Hometown Trolley Mainstreet model is a heavy-duty rear engine trolley combining all the transit components for the high volume urban areas, such as full air suspension, air brakes, Allison B300 transmission, Cummins ISB, LED destination signs, Voice Annunciation systems, instep ADA lift equipment and more. The Mainstreet trolley will provide the quality and reliability of any high demand transit needs while at the same time lending the nostalgic feel of the turn of the century cable car. Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 Email: kristina@newnorth.net Web site: www.hometowntrolley.com
Model ..................................................................................................Mainstreet Length.......................................................................................................25’, 40’ Width.................................................................................................................99” Height..............................................................................................................11’2” Wheelbase ............................................................................160, 190, 208, 228 Overhang (front/rear)......................................................................42” / 120” Inside Height (min./max.) ................................................................Aisle 88” Tire Size..........................................................................................................22.5 Engine............................................................................................Cummins ISB Transmission.................................................................................Allison B300 Chassis .............................................................................................Freightliner Baggage Capacity ..............................................................................Available Wheelchair Lift Option.................................................................................Yes Suspension.......................................................................................................Air
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Cable Car Classics
Cable Car Classics
Low Floor Classic
Apollo Classic
Cable Car Classics restyles modern Gillig low floor transit-duty buses with the highly desired, top quality features of classic cable car charm. We deliver the fun rider experience and nostalgic image preferred by tourists, shoppers, and travelers; resulting in increased ridership and revenue desired by community leaders and agency boards. Our best-in-class methods and materials ensure excellent performance and durability, offering rider appeal without sacrificing quality, reliability, or maintainability. Maintenance-free exterior trim looks great year after year. This model is available with conventional diesel, CNG, and GM/ Allison’s state-of-the-art hybrid parallel drive diesel/electric system to optimize performance and efficiency. This brings trolleys to a new level by seamlessly integrating modern hybrid technology. A cupola roof access hatch and access ports for important cable and A/C connections provide serviceability. For more information, visit lowfloortrolley.com.
We restyle Glaval Apollo buses for customers who demand rider appeal without sacrificing quality or durability. The Apollo Classic is perfect for sightseeing tours, shuttles for weddings and other special events, and general charter service. This beautiful trolley offers classic design and value on an economical platform. It provides excellent performance, with compact width well-suited for historic and tourist districts. Riders enjoy great motorcoach level views, an open-air experience with removable windows, and flat-floor with no wheelwells. Apollo Classic has a full range of sizes, floorplans, and options. For more information, visit apollotrolley.com.
Cable Car Classics, Inc. 3239 Rio Lindo Avenue, Healdsburg, CA 95448 800-348-1873 www.cablecarclassics.com • sales@cablecarclassics.com
“Trolley Show . . . with Transit Go” “Modern Function Meets Irresistible Charm”
Model..........Low Floor Classic (optional CNG & Hybrid-Electric models) Seating..........................28 to 40 passengers, solid oak (optional pads) Length.................................................................................................29'/35'/40' Width ...............................................................................................................102" Height.................132" w/Trolley-style cupola roof, 135” hybrid-electric Wheelbase .............................................................................162.5"/230"/279" Overhang (front/rear) ....................84.5"+Trolley-style cowcatcher/117" Inside Height (min/max).....................................................................76"/95" Turning Radius ..................................................................................29'/36'/41' Tire Size ............................................................275/70R22.5 to 305/85R22.5 Engine ...................................................................................................Cummins Transmission ........................................................................Allison, Voith, ZF, (optional GM/Allison Hybrid Parallel Drive) Brakes ..................................................................................Air, "S"Cam w/ABS Fuel Tank Capacity................................................................75 to 120 Gallon Chassis..............................GILLIG, low floor, stainless steel, rear engine Gross Vehicle Weight Rating (GVWR)...............................39,600 lbs. max Body .....................................................................................................Aluminum Air Conditioning ......................................................Thermo King, Carrier, + Baggage Capacity..............................................................Options Available Wheelchair Ramp ....................................................................Yes, 31" x 47.5" Steering.............................................................................................Power TRW Suspension ...................................................................Full Air, Multi Bellows
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Model............................................................................................Apollo Classic Seating ..........................23 to 40 passengers, solid oak (optional pads) Length ...................................................................................................26’ to 37’ Width.................................................................................................................96" Height...........................................139" to 141” w/Trolley-style cupola roof Wheelbase.......................................................................................158" to 276” Overhang (front/rear)...................................50"+cowcatcher/105 to 129" Inside Height (min/max) .............................................................................78" Turning Radius.................................................................................24.5’ to 35’ Tire Size .............................................................245/70R19.5 to 265/70R22.5 Engine............................................................Cummins ISB 6.7L 200-280 hp Transmission..Allison (optional VTM Hybrid-Electric driveline upgrade) Brakes...................................Hydraulic Disc w/ABS, or Air Q+ Cam w/ABS Fuel Tank Capacity.................................................................60 to 90 Gallon Chassis......................................................Freightliner MB-65, front engine Gross Vehicle Weight Rating (GVWR).....................25,000 to 32,000 lbs. Body .................................................................................................Steel or FRP Air Conditioning........................................Carrier, Trans/Air, Thermo King Baggage Capacity.........Many options available, including underfloor Wheelchair Lift...................................................................Yes, Front or Rear Steering.............................................................................................Power TRW Suspension ..................................................Leaf Spring, Optional Rear Air
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Cable Car Concepts
Maxi
TrolleCoach Interior
TrolleCoach
Midi
Midi Bike Racks
Mini
Cable Car Concepts manufactures custom heavy-duty Altoona-tested trolleys. These trolleys feature the finest in hand-crafted interiors featuring red oak wall trim and exterior arches. Cable Car Concepts incorporates many special features such as a hinged front end wall for easy engine access to the entire engine compartment. Our hinged dash allows access to all electrical components for easy servicing. The electrical system is all harness cable for long-term durability and ease of service. Schematics, spare wires, color coding and numbering make adding components a snap.
Cable Car Concepts trailers are built on department of defense level chassis for long-term life durability. Trailers offer tracking capability to minimize turning requirements. The authentic look and attractiveness of a Cable Car Concepts trolley make them especially pleasing to the riding public. The look of yesteryear with today’s technology. Cable Car Concepts • 800-422-8366 Website: www.trolley.com • E-mail: info@trolley.com 821 Shunpike Road, Cape May, NJ 08204 Phone: 609-884-4076 • Fax: 609-884-5980
Model ...........................................................Maxi.............................................Midi............................................Mini.................................TrolleCoach Seating Capacity ........................................31/39.....................................18-26/28.........................................16-19 ................................................54 Length .............................................................33’ ..............................................26’ .............................................22’ Width.....................................................96”/102”.....................................96”/102”....................................96”/102”.............................................102” Height.......................................................10’ 10”..........................................10’ 6”.........................................10’ 6” ..........................................10’ 9” Wheelbase ...........................................208”/228”............................................178”...........................................158”.............................................276” Inside Height (min./max.) .......................81”/86”.......................................74”/86”......................................74”/86” .......................................81”/86” Engine ......................................V-8/5.9 Cummins .....................................V-8/V-10 ....................................V-8/V-10 ..........................Cummins Diesel Transmission .............................................Allison.........................................Allison........................................Allison..........................................Allison Brakes......................................Hydraulic Disc/Air.............................Hydraulic Disc............................Hydraulic Disc ........................Hydraulic Disc/Air Fuel Tank Capacity ..........................40/90 Gallon...............................40/75 Gallon..............................40/75 Gallon .....................................90 Gallon Chassis............................Workhorse/ Freightliner...............Workhorse/ Freightliner..............Workhorse/ Freightliner ..................................Freightliner .......................................................Ford/ Spartan..............................Ford/ Spartan..............................Ford/Spartan Air Conditioning...............................110,000 BTU...............................110,000 BTU..............................110,000 BTU ....................................AC & Heat Steering ......................................................Power ..........................................Power .........................................Power ...........................................Power Suspension...........................................Spring/Air....................................Spring/Air ........................................Spring........................................Air Ride
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Prevostâ&#x20AC;&#x2122;s Ultimate Commuter Coach Now Available Prevost has introduced the X3-45 Commuter Coach, designed, according to the company, for the utmost in durability, reliability and lifetime value. The X3-45 coaches are constructed to be used in a demanding commuter application requiring reliable vehicle performance. The coach has been 12-Year Structural Integrity Tested. Developed with a focus on transit operation concerns such as passenger safety, accessibility, low operation costs and ease of maintenance, Prevost says the X3-45 Commuter creates a smooth, comfortable
ride along with excellent driving stability. With safety in mind, Prevost says the X3-45 Commuter Coach offers many options designed to make these coaches the safest on the road. The Prevost Electronic Stability Program offers rollover and under/over-steer protection and electronically compensates for quick reactions in adverse conditions. The Tire Pressure Monitoring System has an integrated
dashboard display with real time information that helps the driver monitor tire temperature and pressure and also helps to detect inner drive tire failures. In addition, the Prevost Fire Suppression System uses a linear thermal detector and an optical infrared to monitor the engine compartment and auxiliary heater and provides audible and visual warnings to the driver in case on an incident. With vertical installation of the SCR and DPF systems, the company says the X3-45 Commuter produces less heat in the engine compartment and reduces exhaust peak temperature at the rear of the coach. The bus includes three-point seat belts on a 20G rated welded rail system. Passengers of the X3-45 Commuter will notice the large entry area through the bi-part doors, along with low steps and a short stairway, making it easier on mobility challenged passengers. Another feature Prevost says that passengers note is the high interior space â&#x20AC;&#x201C; 80inches of space from floor to ceiling. Additionally, the commuter can be outfitted with a Wi-Fi system, state-ofthe-art sound and video, and electrical outlets at each seat to keep passengers plugged in and in-touch while commuting. Drivers appreciate the low profile which allows for easy curbside access as well as the ergonomically designed driver environment. The Prevost Swap and Plug Wheelchair Lift is easy to operate and easy to move from one coach to the next as necessary. The X3-45 coaches will include Volvo D13 engines and Allison transmissions. The Volvo D13 engine with SCR exceeds 2010 EPA NOx emissions requirements, lowering emission of air pollutants and offering lower fuel consumption. In addition, Prevost has been ISO 14001 certified since 1997. Prevost says its coach is designed for easy service and maintenance with an Advanced Multiplex System that is user-friendly and offers fast troubleshooting and quick and accurate diagnosis of vital components. Everything an operator needs to know appears right on the dashboard display in textual format. Service is simple because scheduled maintenance components are conveniently located in easy to access compartments. Prevost supports every coach it manufactures with a 24/7 emergency parts ordering and shipping program, online ordering and computerized parts catalog for immediate access to all coach assemblies, subassemblies and components. Prevost has established a network of 7 Prevost service centers and more than 130 Prevost-trained and Prevost-certified service providers throughout North America. And Prevostâ&#x20AC;&#x2122;s support also includes a team of regional service managers.
Visit www.prevostcar.com for more information.
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SUTRAK Supplies Broward County Transit With All-Electric Air Conditioning Systems SUTRAK Corporation has supplied Broward County Transit riders in South Florida its all-electric air conditioning systems that incorporate Copeland Scroll® hermetic compressors from Emerson Climate Technologies, Inc. Broward County Transit Division (BCT) operates one of the largest surface bus fleets in the state of Florida. BCT’s fleet consists of 288 fixed-route buses providing over 38 million passenger trips on 36 routes. Of the 288 fixed-route buses, 166 buses are equipped with roof mounted electric HVAC systems manufactured by Sutrak USA. BCT’s first purchase of the Sutrak electric air conditioning systems was in 2006 on New Flyer articulated buses. Since 2006, BCT has purchased buses from New Flyer and NABI with the Sutrak electric units with Copeland Scroll compressors. “ACE (air conditioning electric) systems for transit buses set a new standard in performance with
improved fuel economy, dramatic reductions in green house gas emissions and reduced maintenance requirements,” said Scott Imamura, VP Sales at SUTRAK USA. “ACE systems offer transit officials both efficiency and sustainability with a system that reduces energy use by lowering the parasitic engine load while offering compressor efficiency 25 percent greater than reciprocating compressors. Also, with the low decibel levels of the Copeland Scroll compressors, noise pollution, a major issue for mass transit, is virtually eliminated.” SUTRAK’s ACE systems are available in roof and rear mounted systems. Options include electric heat-
ing and shore power allowing HVAC operation with the engine off, eliminating idling and associated fuel consumption, emissions and noise. SUTRAK is celebrating 30 years of design and performance as a provider of HVAC systems for bus, light rail, and automated people movers. Visit EmersonClimate.com, or www.sutrakusa.com.
ETA Transit & REI’s Intelligent Transit Management System Purchased By Florida Int. University
ETA Transit Systems (ETA) and its partner, Radio Engineering Industries Inc. (REI), have been awarded a contract by American Coach Lines, Miami, FL, to furnish, deliver, install, test and commission an Intelligent Transit Management System (ITMS) at Florida International University (FIU). American Coach Lines operates FIU’s bus fleet. Driven by REI’s R4001 series controller, the ITMS will provide Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL), real-time estimated times of arrival, “Live View” video surveillance, passenger Internet access, smart phone “Apps” providing bus arrival predictions and more. REI, founded in 1938 and located in Omaha, NB, manufactures high quality industrial grade electronics, audio/video passenger entertainment systems and BUSWATCH® video surveillance systems for the shuttle, motor coach, transit and school bus industries. Founded in 2003, ETA Transit Systems is a systems consulting and software solutions firm specializing in CAD/AVL, Passenger Information and Communications Systems throughout North America. REI’s owner, Scott Hays, states, “This partnership allows REI the opportunity to provide a total integrated solution for FIU’s bus fleet. This offers the customer the convenience of a product that provides a single source interface and point of contact.” Visit www.radioeng.com.
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Alexander Dennis Offers New-Look Double Deck Bus Alexander Dennis has unveiled a new look for its North American double deck bus — the three-axle, 99 passenger Enviro500. The company has initial orders worth $150 million. Colin Robertson, CEO of Alexander Dennis, said his company already had a strong foothold in North America with over 350 double decks installed in fleet operations, but the new orders — for a further 220
buses — represent a “transformational step” for his company. He commented, “We have worked hard at breaking into the USA and Canada and have now unquestionably turned a big corner. There is no longer any debate about the double deck being a novelty purchase. “It has proven its pedigree as a mainstream transport solution, carrying twice as many passengers in the same footprint as a conventional single deck, being highly maneuverable and fuel efficient – and, significantly, demonstrating that it increases ridership and revenue. “In the current, challenging economic climate, there is more reason that ever to think double deck. In addition, the introduction of our new low height version, which will take us toward 13-feet, 6-inches, alongside
the standard 14-foot height, will open up opportunities across North America that are currently restricted due to legislation or low bridge issues. “All round, the options we are now able to offer for transit, commuter and open top tourist vehicles, coupled with the 220 orders and options I can confirm today, represent a transformational step for Alexander Dennis. We look forward to growing our presence in North America still further and strengthening our supplier network in both the USA and Canada.” The first of the new low height vehicles will form part of an order for 75 Enviro500s placed by OC Transpo (Ottawa City Transpo), all of which will be delivered during 2012 and the first quarter of 2013. They have also taken an option for a further 40 in 2013-2014. Elsewhere, GO Transit, the Government of Ontario transportation authority, has ordered 25 similar Enviro500s for delivery during the last quarter of 2012 with options for a further 80 units. They will run on inter-urban routes serving Toronto. Alexander Dennis also produces the midi bus, the Enviro200, which is now in cities such as Auckland, New Zealand. Enviro500 double decks are part of fleet operations in New York, Washington, D.C., Las Vegas, San Francisco, Seattle, Vancouver and Toronto. Visit www.alexander-dennis.com.
Vanner Partners With Kingston Distribution To Supply Pre-Packaged 110 Outlet Solutions Kingston Distribution, LLC, a full service distributor of a range of 12-volt electronics and accessories to the bus and motor coach industry, has announced the launch of the Vanner 110 Outlet Kit Program. Vanner is a leader in power management and power transformation for commercial transportation.
The new partnership will enable Kingston to distribute Vanner’s line of commercial and industrial power inverters and pre-packaged 110 outlet kits to the bus and motor coach industry. Kingston will not only supply the distribution for Vanner’s line of inverters, but has also partnered with InstallerNet, a nationwide installation company, to provide a complete solution to the motor coach industry. Visit www.vanner.com for more information.
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Rotary Lift Expands Factory Training For Installers Since 1989, Rotary Lift has provided regular factory training classes on proper lift installation and service for its Rotary Authorized Installer™ (RAI) network. Recently, the company added a third full day to its RAI training classes in order to thoroughly cover new products. “Over the last 18 months, we have introduced the Y-Lift™ alignment and general service lifts, the SmartLift® Trio™ superstructure, the EFX60 heavyduty inground scissor lift, the Wireless Mach 4™ mobile column lift and an updated MOD30 heavyduty inground lift,” explains Ron Lainhart, Rotary Lift parts and service manager. “Adding a day to our RAI classes enables us to teach authorized installers how to install, inspect and service these new products. It also gives us more time to provide additional service and maintenance tips for some of our other lifts.” Rotary Lift offers its light-duty RAI training class 10 times per year. Its heavy-duty class is held five times per year. The company also provides its distributors with sales training classes throughout the year. Nearly 4,000 attendees have gone through Rotary University factory training programs. RAI training is open to employees of Rotary Lift and its RAI network. One of the requirements to be an RAI is that the company must send a representative to Rotary University training at least every three years. RAIs from around the world may attend regularly scheduled classes. Rotary Lift also periodically conducts classes in Spanish specifically for its RAIs from Central and South America. “Our RAI training program ensures that all of our
White Knight Purchases 2 Van Hool C2045s
authorized installers are thoroughly factory-trained to provide the best installation, service and inspection of Rotary Lift products,” Lainhart says. “The training is given to the RAIs, but the real beneficiaries are the customers who get the peace of mind that comes from hiring qualified personnel.” RAI training classes are held at Rotary Lift headquarters in Madison, IN. They are led by Lainhart and Rotary Lift product consultants. A representative of Hilti Corporation also teaches a segment on lift anchor embedment and epoxy application. Every course includes tours of the lift manufacturing facilities in Madison. The classes are heavily hands-on, with attendees working together to install lifts, take apart and rebuild hydraulic cylinders and accessories, and practice various service techniques. Interacting with other installers is another key component of the sessions, as it gives participants the opportunity to learn from each other. At the conclusion of the course, each participant receives a certificate of completion. Visit www.rotarylift.com for more information.
White Knight Coaches was started in 1992 by brothers Tim and Ted Littell while they were still in college. They began with a single limousine in Warrensburg, MO, and in 1995 they moved to Columbia, where they added a 47-seat coach to their growing fleet. The fleet has grown to 45 units, including 25 motorcoaches, as well as limousines, trolley buses, minicoaches, entertainer buses and ultraluxury coaches, providing service to college athletic teams, travel groups, and entertainers. “The two beautiful black Van Hool C2045’s we just added to White Knight’s fleet fit our corporate vision perfectly. Our clients love the unique contoured parcel rack with the REI 22” flat screen monitors. The satellite TV, wood grain flooring, WiFi, 110 volt outlets and curbside perimeter lighting reinforce the perception that these are large luxury limousines,” said Ted Littell. Visit www.abc-companies.com.
ABC TRANSIT SERVICES ABC Refurbishment, Retrofits & Repairs Extend the Working Life of Your Transit Vehicles. Mid-Life refurbishment Collision repair Paint and body work Engine and transmission rebuild and replacement
Air conditioning, repair or replacement to upgraded unit Lease replacement vehicles available Undercarriage and brake maintenance Interior refurbishment
Road services Bus OEM campaign Decals Frame straightening system Full bus wraps Exhaust emissions upgrade
A300L
Wheelchair Lifts — new or rebuilt Wheelchair restraint upgrades Audio/Video — repair, replacement, upgrade Satellite, GPS, WIFI and 110V outlets — install or repair
ABC services Van Hool, Gillig, NABI, Nova, New Flyer, Orion, Bluebird, Thomas, and more.
ABC Parts, Muncie Transit Supply and Baker Transit Parts comprise North America’s largest independent parts operation. Contact ABC Companies for more information on how we can maximize your revenue and realize goals. MIDWEST
NORTHEAST
SOUTHEAST
800-222-2875 800-222-2873 800-222-2871
SOUTHWEST
WESTERN
CANADA
800-222-2877 800-322-2877 800-345-1287
www.abc-companies.com November/December 2011
www.busbuys.com BUSLINE
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News
Gallaudet University Chooses Freightliner’s S2C Commercial Bus Chassis Gallaudet University will expand its student transportation fleet with new commercial buses built on the S2C chassis from Freightliner Custom Chassis Corporation (FCCC). Marking FCCC’s first foray into the commercial bus cab cutaway market, the front-engine diesel-powered FCCC S2C is built on a proven shuttle bus chassis rather than a traditional truck chassis. The S2C chassis boasts the same reliability and durability that customers expect from an FCCC chassis. Gallaudet, based in Washington, D.C., ordered two 32-passenger commercial buses through Colonial Equipment Company in Monrovia, Md. The new buses will join Gallaudet’s existing eight-bus fleet and carry students between the campus and nearby public transportation routes. Gallaudet is a leader in liberal arts education and career development programs for deaf and hard-ofhearing students. “Gallaudet has operated Freightliner Custom Chassis Corporation’s commercial bus chassis in the past, but they needed a larger capacity commercial bus that would be able to transport a large number of passengers,” said John Hesson, regional sales manager for Colonial, a Mid-Atlantic transportation supplier. “Gallaudet wanted a single-door cab to allow the driver to more easily and safely assist the students in the back of the bus. When we showed representatives
from the Gallaudet transportation department the FCCC S2C model, they determined that the FCCC S2C would best meet their business and transportation needs.” The cutaway construction of the FCCC S2C chassis provides coach designers with options to fit their customers’ specific business needs, and manufacturers can add or remove cab amenities for a highly customized product. An industry-best 55-degree wheel cut provides extra maneuverability ideal for city driving. Hesson said Gallaudet executives appreciated the flexibility of the FCCC S2C chassis design because the university needed its new buses to offer wheelchair accessibility to meet the specifications of the Americans with Disabilities Act (ADA). Introduced at BusCon 2010, the FCCC S2C provides coach designers with options to craft the coach to fit their customers’ specific business needs, while also satisfying OEMs specific production needs for simplicity and ease of build. Coach manufacturers can add or remove certain cab amenities, including the rear wall, seating, and passenger door, allowing for a customized product. Manufacturers working with the FCCC S2C benefit from the all-inclusive chassis design because they only need to address the vehicle’s body, seating and wheelchair capabilities. All other integral parts of the vehicle are taken care of by FCCC.
The FCCC S2C ensures best-in-class ride and handling for maneuvering in and out of tight spaces and is an ideal solution for airport shuttle, park-andride, assisted living, charter, rental, church and university transportation needs. “We are pleased to partner with Gallaudet University to help meet the transportation needs of students, while meeting the university’s need for a fuel-efficient commercial bus chassis that offers a comfortable ride and superior handling,” said Ivan Roberts, FCCC commercial bus sales manager. “We hope that other universities will follow Gallaudet and recognize the passenger and customer benefits of the FCCC S2C chassis.” The S2C is powered by an EPA 2010 Cummins ISB 6.7-liter engine with up to 260 hp and an Allison automatic six-speed transmission. The engine utilizes Selective Catalytic Reduction (SCR) technology, which is proven to meet long-term EPA 2010 emissions requirements by dramatically reducing nitrous oxide (NOx), particulate matter and fine particle emissions without increasing fuel consumption as do alternative methods. Additionally, the S2C features a sloped hood for easy engine access and visibility, and includes a proven lightweight Freightliner cab. Its aluminum frame reduces flex and bowing to minimize coach stress and keep the driver and passengers comfortable. Freightliner Custom Chassis Corporation (www.freightlinerchassis.com) manufactures premium chassis for the motorhome, delivery walk-in van, and school bus and shuttle bus markets.
s All harnessed wiring - color coded and clearly identified s ‘Flip up’ dash – makes all circuit breakers accessible
Founded in 1964, Cable Car Concepts specializes in building trackless trolleys, road trains and passenger trailers. Our craftsmanship and quality has consistently satisfied a wide range of International and Domestic (US) customers.
s Fully hinged front end – allows easy access to engine area s One piece fiberglass roof no maintenance, leak free s Functional cupola windows provides a natural, well lit interior
able, Quality Veh r u D g icles Since 1964 Buildin In addition to new construction, Cable Car Concepts also sells used trolleys and provides Lease / Purchase agreements for qualified customers. Our used trolleys can be seen with prices on our website at www.trolley.com under “pre-owned trolleys”.
s Radiused Front & Rear end - Visually pleasing & an authentic appearance s Three basic trolley sizes – Mini (158” WB), Midi (178” – 208” WB) & Maxi (208”+ WB) s GVW – 15,000 to 31,000 s Altoona tested & approved – each unit size & multiple chassis s Front & Rear Engine options available
For more information, please contact us at info@trolley.com or 1.800.422.8366 Page 38
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s Gasoline, Diesel and Alternate fuel choices provided s Refurbished diesel units, with low mileage and new trolley body, available at 35% savings
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Altair ProductDesign Unveils Hydraulic Hybrid Transit Bus Altair ProductDesign, a global product development consultancy and wholly-owned subsidiary of Altair Engineering, Inc., has announced the first series hydraulic hybrid transit bus. The LCO-140H (Low-Cost of Ownership-1st 40-foot Hybrid) was developed under the BUSolutions program in partnership with Automation Alley.
The LCO-140H Bus was demonstrated at the American Public Transportation Association (APTA) Expo in New Orleans. Compared to the database of buses tested at Altoona, where the Altair officials say the Federal Transit Administration (FTA) certification program is conducted, the LCO-140H fuel economy results are 110 percent better than conventional diesel buses and 30 percent better than the leading diesel-electric hybrid buses available today. They added LCO-140H achieved an industry high fuel economy of 6.9 mpg when tested using the downtown â&#x20AC;&#x153;stop-and-goâ&#x20AC;? duty cycles and test protocol established by the FTA for transit bus certification testing. Company spokespeople say BUSolutions is projected to lower the cost of ownership by $170,000 per bus as compared to a conventional diesel bus. With the average local transit authority operating approximately 300 buses, the savings could reduce a cityâ&#x20AC;&#x2122;s cost of transit bus operation by approximately $50 million. BUSolutions has been a collaborative effort between public and private entities to research, develop and commercialize advanced transit bus systems that are more fuel efficient, have lower operating and maintenance costs, are competitively priced and can operate without updating the infrastructure of existing transit authorities. In addition to investments by Altair and Automation Alley, BUSolutions has been funded by multiple federal and state programs including the FTA and the Michigan Economic Development Corporation (MEDC). It also has received local support by southeast Michigan congressional members, transportation industry partners, and local transit authorities SMART and the Detroit Department of Transportation (DDOT). BUSolutions strategically partnered with regional and global high-tech manufacturers that assisted in incorporating components and technologies from the transportation sector. Program sponsors include Parker and Meritor, which contributed significant driveline systems and knowledge. Altair has worked closely with local transit authorities, SMART and DDOT, to ensure the newly designed bus platform will meet regulatory requirements and address the needs of bus drivers and riders. Altair also established the BUSolutions Advisory Board. Visit www.altairbusolutions.com for more information.
DesignLine Corporation Announces $50M Financing Deal DesignLine Corp., developer and producer of the All-Electric Bus (Eco-Smart II) and Range Extended Electric Bus (Eco-Saver IV) for mass transit, has announced the commencement of funding under its $50 million syndicated financing. The syndicate includes domestic groups and international sovereign wealth funds which invest in leading and â&#x20AC;&#x153;greenâ&#x20AC;? products. â&#x20AC;&#x153;This financing provides DesignLine the capital to continue its global expansion. Our new partners are committed to not only provide capital but also assist in the strategic growth of DesignLine within the United States, Canada, the Middle East and now the European Union,â&#x20AC;? stated Brad Glosson, CEO of DesignLine Corporation. â&#x20AC;&#x153;With a customer list that includes some of the largest transit operators in the United States, Canada, Asia and the Middle East, DesignLine spokespeople say it is changing the global face of city transit,â&#x20AC;? said Bhavesh Singh, Aegis Capital Partners. DesignLine Corporation says its patented and proprietary designs for All-Electric buses and Range Extended Electric buses can reduce emissions and provide lower total life-cycle operational costs. â&#x20AC;&#x153;Our vehicles are cleaner, greener and cheaper to operate than any other city transit bus. The results of daily operation over the last 15 years establishes DesignLine as the industry leader, by a wide margin, in all objective measures used to gauge electric and hybrid vehicle performance â&#x20AC;&#x201C; fuel economy, emissions profile and maintenance costs,â&#x20AC;? noted Josh Anderson, EVP engineering and R&D for DesignLine Corporation Visit www.designlinecorporation.com for more information.
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Continental’s Driver’s Workplace Designed To Enhance Concentration, Minimize Distraction Continental Commercial Vehicles & Aftermarket says it offers a cockpit solution for the transit bus market, which is designed to help eliminate ergonomic defects and reduce physical and psychological stress for the driver. Called Driver’s Workplace, this console conforms to specific criteria established for transit drivers by VDV 234 recommendation and ISO 16121 and is based on research data from an industry wide study conducted on bus and coach driver requirements. Company officials say the Driver’s Workplace provides the driver with an ergonomic and comfortable seating position that encourages driver concentration and minimizes distraction and workload. It is designed for ease of adjustment and simplicity of operation. The instrument panel and the steering wheel can be adjusted for height and angle as one unit to custom fit drivers from 5 feet, 2 inches to 6 feet, 6 inches tall. All of the controls, instrumentation and displays are positioned for easy access and operation. Continental supplies the Driver’s Workplace as a complete system and builds it on a standardized platform to reduce development costs and simplify installation. It can be configured to meet specific customer criteria and integrated into a vehicle multiplex network, such as VDO KIBES-32, to provide the driver with maximum vehicle control and monitoring. Display menus and graphical elements for the central information display (called the DMUX) can be either predefined or designed and programmed with the software CAVTAN (Control and Visualization Tool for Automotive Networks). Please contact: salessupport-us@continental-corporation.com or visit www.continental-corporation.com for more information.
Bennett New CEO At Proterra Proterra, a maker of zero-emission commercial transit solutions, announced during the APTA EXPO that it has appointed David Bennett as its new chief executive officer. “The APTA show is a wonderful place to showcase our EcoRide bus, the world’s first battery electric bus that can charge in under 10 minutes,” said Bennett. “Zero-emission transit solutions, like the EcoRide, are receiving more and more attention as transit agencies across the country are looking for ways to lower operating costs. Proterra is poised to deliver unprecedented efficiency in the commercial transit arena, and I am David Bennett thrilled to take leadership at a time like this.” Bennett also expressed both his enthusiasm for leading the team that brought the EcoRide to the market and the continuing collaboration with Proterra’s lead investors, venture firm Kleiner Perkins, General Motors Ventures and Mitsui Global investments. “It is not often you get the opportunity to take a leading-edge product to market,” said Bennett. “I am very much looking forward to the challenge.” Bennett brings experience in the power unit and vehicle industry, serving most recently as vice president of business development for the industrial sector at Eaton. Bennett also spent time in other operational and corporate managerial roles with Honeywell and General Electric. He holds a bachelor’s degree from Duke University and an MBA from Drexel University. According to Proterra, EcoRide is the world’s first battery electric bus that can charge in under 10 minutes, replacing conventional diesel buses on a one-for-one basis operating 24/7. The company says that when compared to traditional diesel buses used throughout the country, the EcoRide consistently performs with 600 percent better fuel efficiency — averaging more than 21 MPGe — when fully loaded with 64 passengers. Visit www.proterra.com for more information.
Kelly Tours Adds MCI® J4500 To Expanding, Diverse Business Savannah, GA-based Kelly Tours has added an MCI J4500 which marks the eighth coach in an in-house coach fleet started only six years ago.
“We used to lease coaches for our tour business before 2005, but we started seeing opportunities in corporate, military and university transport that could support our own fleet,” said President Don Adams. “We’re now a DOD carrier and we’ve started to bridge all sorts of gaps in local transportation that have given us steady growth.” Kelly Tours is in its 17th year of operations and Adams says he’s never seen a time where operators have had to be more creative about the markets they serve. The company now has more than 50 employees. In a business that also operates minibuses and sedans, Adams says Kelly is now an all-MCI customer for its coach business. Motor Coach Industries, headquartered in Schaumburg, IL, is the largest manufacturer of intercity highway coaches for the tour, charter, line-haul, scheduled service, commuter transit and conversion markets in the U.S. and Canada. The company also operates seven sales centers and eight service centers in the U.S. and Canada. MCI is a leading supplier of aftermarket parts for most makes and models. For more information, visit www.mcicoach.com.
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Nova Bus Exhibits New Technologies At APTA EXPO Nova Bus exhibited several new transit bus technologies and solutions at APTA EXPO, held recently in New Orleans. The 8,000-square-foot booth included a new fully-electric transit bus prototype. The company says Electro Mobility is a core focus. Along with improving the efficiency of current systems, the company is exploring technologies with North American partners and leveraging synergies from throughout the Volvo Group that may provide fuel savings. “Operational environments can vary greatly, both physically and over time,” said Jacques Bergeron, vice president of engineering, product development and procurement for Nova Bus. “This is why our solutions will be based on a modular and versatile system that allows transit authorities to select the Electro Mobility solution that best suits their operational needs.” Nova says the new interior integrates solutions designed to enhance the passenger environment and streamline bus maintenance. Another bus on display was the Nova LFX, Nova Bus’ bus rapid transit vehicle, designed for high demands including capacity, reliability, speed and comfort. Nova says the LFX features a sleek, full roofline, stylish design and numerous amenities for passengers and operators alike, including ITS4 mobility. A team of specialists were on hand to meet with visitors each day. Visit www.novabus.com for more information.
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News
American Seating Celebrates 125-year Anniversary American Seating, headquartered in Grand Rapids, MI, (www.americanseating.com) celebrates its 125th anniversary this fall. As part of its yearlong celebration, American Seating opened an exhibit to the public in June at the Grand Rapids Public Museum in Michigan. The museum exhibit chronicles the company’s 125-year history in Grand Rapids and throughout North America – told through products, historical photos, timelines and vignettes. Founded in 1886, the company – headquarters and manufacturing operations – has remained on its original campus. The company continues to employ an American-based work force. The company says: • 80 percent of North America’s City Service bus seats are made by American Seating; • 100 percent of American Seating products are manufactured in the United States; and, • 95 percent of its products are made from domestic content. “We’re very pleased to be part of Grand Rapids’ and our country’s history,” American Seating Chairman/CEO Ed Clark said. The company, which also serves the architectural, office, entertainment and educational markets, showcases products in the exhibit that pay homage
to a diverse history. The exhibit takes visitors on a tour of the company’s past and products — which touch every major city in the United States and Canada for public transportation. The company’s architectural products have been in such memorable venues as Radio City Music Hall in New York City, the Kennedy Center for the Performing Arts in Washington, D.C., the University of Michigan’s The Big House in Ann Arbor, the Boston Red Sox’s beloved Fenway Park, the Chicago Cubs’ iconic Wrigley Field, the Detroit Tigers’ Comerica Park, the New Orleans Superdome, LSU and more. “Our exhibit showcases the important moments in history that American Seating’s products have been a part of in its 125-year journey,” American Seating Vice President of Marketing and Business Development Deb McDermott said. “It’s been said that just about everyone in the country has sat in an American Seating seat.” A section in the transportation seating portion of the exhibit features Rosa Parks’ history-making refusal to give up her bus seat (the seat was made by American Seating). A variety of transportation products through the years, including bus, rail and motorcoach seats, are displayed at the museum exhibit.
Mohawk Lifts Introduces New TR-30 Four Post Lift
Mohawk Lift’s introduces a new TR-30 four post 30,000-pound capacity auto and truck lift. Mohawk’s TR-30 features all position safety locks, pivoting approach ramps and a 6’11” lifting height. Mohawk’s TR-30 is ALI/ETL certified to meet the one and only nationally recognized safety standard for vehicle lifts. The Mohawk TR-30 is proudly designed, welded, and manufactured in the United States. For additional information, visit www.mohawklifts.com or call 1-800-833-2006.
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News
Complete Coach Works Introduces MaxxForce® Engine As New Clean-Diesel Repower Option Leading bus remanufacturing and reconditioning company Complete Coach Works introduced during the APTA EXPO in New Orleans Navistar’s MaxxForce® 9 engine — the newest clean diesel option for repowered transit buses. The new diesel option is especially suited to vehicle repowers for public transit authorities committed to improving air quality and reducing environmental
problems. The MaxxForce 9 engine meets strict EPA 2010 emissions standards without compromising power or durability for demanding start-stop, heavytraffic routes. “Public transit fleets are increasingly demonstrating a serious commitment to clean air, and diesel offers a powerful solution,” says Macy Neshati, vice president, Complete Coach Works. “We in turn are committed to offering the best alternatives for owners of all bus makes and models, and MaxxForce is a great option for repowers.” The MaxxForce 9 engine provides 300 horsepower
and 860 pound-foot torque for demanding transit applications. To meet strict emissions standards, MaxxForce engines use Navistar’s advanced in-cylinder NOx-reduction technology, which provides bus fleets with significant operational advantages over liquid-urea SCR emissions aftertreatment systems used by other diesel engine makers. These advantages include no secondary operating fluid (liquid urea) to add, no additional wheelbase length to accommodate additional fluid tanks, no additional driver training, and ease of maintenance. “Regarding emissions compliance, Navistar is committed to developing advanced air, fuel and aftertreatment technologies that put no additional burden on vehicle owners,” said Eric Tech, president, Navistar Engine Group. “This is advantageous to Complete Coach Works customers, in that repowers using 2010compliant MaxxForce engines retain the footprint of older diesel engines, which makes for more economical bus refurbishment work.” MaxxForce engines from Navistar command a dominant share in municipal and public services markets like fire/emergency, school bus and waste collection. Overall, Navistar has the most midrange diesel engines installed and in service in North America, and the largest dealer service network to back them up. Now, MaxxForce engines are available to manufacturers, remanufacturers and buyers of transit buses. The MaxxForce 9 engine is projected to be available to Complete Coach Works customers in spring 2012.
Complete Coach Works is a U.S. bus remanufacturing and retrofit company, with nearly 25 years of dedicated service to the transportation industry. Located on a state-of-the-art 10-acre manufacturing and retrofit facility in Riverside, CA, Complete Coach Works performs emission retrofits, bus remanufacturing, wheelchair lift installations and accident and fire damage repair for transit fleets throughout North America.
Visit www.completecoach.com for more information. Navistar Engine Group, a unit of Navistar Inc., produces diesel engines for consumer and commercial automotive, off-road and industrial markets around the world. Its global MaxxForce® line of engines offers models for a wide range of applications and for all global emissions standards. Visit www.MaxxForce.com for more information.
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News
Harlow’s Trailways Of Washington Purchases 2 New Prevost H3-45s Harlow’s Trailways, a Bismarck, ND, company that grew from a one-bus operation to a multi-million dollar company, is launching service in Washington State. The company has purchased two Prevost H3-45 coaches as the backbone of its Washington fleet, although Neal Prichard, Harlow’s general manager in Bismarck, expects that this number will quickly grow to five vehicles. Harlow’s Trailways of Washington, as the new operation will be known, is based in Auburn midway between Seattle and Tacoma. Jim Landgraf, general manager for Washington state, says that the company will provide, “Open charter service carrying passengers locally, long distance—and everywhere in between.” Visit www.prevostcar.com for more information.
Prevost Teams With Trailways To Organize Conference Trailways Transportation System and Prevost recently teamed to organize a conference that would bring together as many Trailways stockholders as possible. The event was held at the Prevost facility
in Mira Loma, CA. Attendees included maintenance and operations personnel, dispatch supervisors, safety representatives, and charter/tour sales associates. The first day of the conference was directed at safety and operations personnel. The training was led by Joe Osterman, safety consultant. Issues discussed were motorcoach fires (cause, countermea-
sures, and consequences); managing the driver as a business asset (economics of driver management, new approaches to train the driver, and driver rotation); and finally, preparing for a crisis (the progress stages, crisis readiness, roles and responsibilities, liabilities, and vicarious liabilities). The first day ended with the “Train-the-Trainer” training provided by first observer representative, Betty Kelepecz. Her areas of focus were master trainer documents, case studies, computer system operating requirements (troubleshooting guide), and training videos. The attendees were given a First Observer certificate of completion following the training. During this time, maintenance training was being conducted as well. The session was hosted by Prevost Service Trainers, at the Prevost’s local service center in Mira Loma, CA. The discussion presented topics which included coach networks and communications, 2010 emissions technology, HVAC fundamentals, and ABS Systems. The conclusion of the conference was headed by Trailways Vice President Mark Szyperski who discussed marketing businesses, up-selling tour and charters, advertising the Voyager GPS tool, DOD certification, and sharing ideas with other associates in the motorcoach industry. Debbie Piner, of the Marketing and Com munications Department at Prevost commented on the close relationship Trailways and its individual operators demonstrate. She later went on to add, “We are proud to have been part of the maintenance and safety training as well as offering marketing support for a very successful meeting.”
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TriMark Corporation 500 Bailey Avenue ~ New Hampton, IA 50659 800-447-0343 ~ Fax: 641-394-2392 www.trimarkcorp.com Page 44
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ABC Companies 1506 30th Street, N.W. Faribault, MN 55021 USA 800-222-2875, 507-334-1871 Fax: 507-334-0246 E-Mail: bborwege@abc-companies.com Web Site: www.abc-companies.com Company Officers: Clancy Cornell, Chairman of the Board; Dane Cornell, President & CEO; Tom DeMatteo, Senior Vice President/General Counsel and Secretary; Tim Wayland, Chief Financial Officer; Roman Cornell, Regional Vice President/General Manager; Brenda Borwege, Vice President of Marketing; and, Gregg Goedde, Vice President - ABC Financial Services. ABC Locations – Maintenance And Repair Facilities: California Clint Guth, Regional Vice President/General Manager 1485 Dale Way Costa Mesa, CA 92626 (714) 444-5888 Florida Roman Cornell, Regional Vice President/General Manager 17469 West Colonial Drive Winter Garden, FL 34787 (407) 656-7977 New Jersey Mike Laffan, General Manager 1494 Federal Street Camden, NJ 08105 (856) 966-1500 Indiana Lee Loper, Regional Vice President/General Manager Nappanee Refurbishment Center 504 South Oakland Avenue Nappanee, IN 46550 (574) 773-4277 Minnesota Clint Guth, Sales Management Lee Loper, Regional Vice President/General Manager,
Operations 1506 30th Street, N.W. Faribault, MN 55021 (507) 334-1871 Texas Clint Guth, Sales Management 1702 South Great Southwest Parkway Grand Prairie, TX 75051 (972) 206-1110 Services: ABC companies’ strategic vehicle-care network spans North America and offers solutions to preserve equipment value and keep fleets running at peak performance. Its dedicated customer service professionals, OEM spec experts, fleet maintenance specialists, factory-trained technicians and ASE-certified mechanics deliver reliable, efficient, and professional vehicle care services from key metro areas throughout North America. With over 280,000 square feet of service and collision facilities nationwide, ABC offers full service technical, mechanical, retrofitting, collision and refurbishment services including paint and body work, wheelchair retrofits, electrical upgrades, engine and transmission rebuild and replacement and more. ABC Parts, along with affiliates Muncie Transit Supply and Baker Transit Parts, provide an expansive selection of high-quality OEM, aftermarket, and private label components for most popular coach, transit and heavy-equipment models. With stocked parts inventory at seven locations, including key distribution centers in Southern California, Indiana, and Florida, ABC’s trained parts professionals can locate or source the parts customers need every day. Customers enjoy the convenience of on-line ordering 24/7 with everyday 2 percent savings on complete parts inventory. 11 BRC Coach & Transit (formerly Big Rig Collision) Locations in: Calgary, AB and Las Vegas, NV 403-243-7400, 702-632-2847 Fax: 403-243-7407 Web Site: www.brccoachandtransit.com Services: BRC Coach & Transit is a premier collision repair facility for motorcoaches in North America. BRC is a one-stop shop for collision repair, frame straightening, mechanical services, custom graphics, refinishing and fire restoration on all makes of motor-
coaches. The company offers pick-up and delivery anywhere in North America and guarantees on-time quality repairs with a “no hassle” lifetime warranty. BRC has over 100,000 square feet of state-of-the-art facilities with three 60-foot commercial paint booths and a 175 ton 70-foot frame straightening machine. 10 Budget Truck and Auto, Inc. 2027 W. Avalon Road Janesville, WI 53546 USA 603-756-0361 Fax: 603-756-0136 Web Site: www.budgettruckandauto.com Services: Budget Truck and Auto is a family owned and operated business for more than 38 years. Its 45,000-square-foot facility consists of three paint booths that measure over 65-feet long, and one of the largest frame machines in the country. It is committed to producing the highest quality collision repairs along with the most impeccable customer service available in the collision repair industry. The company’s goal is to exceed expectations in every way. It strives to accomplish this through a professional, well-trained, motivated team of employees and 38 years of experience. Don’t forget to check the company out on the Web and Facebook. Product offerings include: free estimates, collision repair, custom painting, custom graphics, bus wraps, frame straightening, day coach conversions, Ricon lift dealer installer, certified welding, and free loaner cars. 10 CoachCrafters, Inc. 27530 Co. Rd. 561 Tavares, FL 32778 USA 352-742-8111 Fax: 352-742-7311 E-Mail: inquiries@coachcrafters.com Web Site: www.coachcrafters.com Services: A bus company servicing public and private transit and motorcoach industries throughout the nation for more than two decades with full-service bus facilities. 10 Complete Coach Works 1863 Service Court Riverside, CA 92507 USA 951-684-8595 Fax: 951-684-2088
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E-Mail: sales@completecoach.com Web Site: www.completecoach.com Company Officers: Dale Carson - President, dale@completecoach.com; Macy Neshati - Vice President of Sales, macy@completecoach.com Services: For over 25 years, Complete Coach Works has served the industry as a One Stop Transportation Solution Provider. The company has provided peace of mind to thousands of customers by being their one stop shop. Whether rail or bus, shuttle or trolley, Complete Coach Works provides collision repair, complete rehab and remanufacturing, drive train repowers, alternative fuel and hybrid conversions and wheelchair lift retrofits. Complete Coach Works now offers the MAXXFORCE Engine for emission upgrades to demanding 2010-2011 standards without the addition of UREA and SCR systems. The MAXXFORCE engine meets EPA and CARB emission standards with only the use of a single DPF for exhaust aftertreatment. When it comes to green technology, CCW’s expertise spans multiple transportation modes. From buses to utility and dump trucks, from waste disposal to offroad equipment, CCW has successfully converted vehicles to run on CNG, LNG, LPG, and hybrid propulsion systems. For a full list of services available, visit www.completecoach.com. 11 Daimler Buses North America 6012-B High Point Road Greensboro, NC 27407 USA 800-882-8054 Fax: 336-878-5403 E-Mail: sales@dcbusna.com Web Site: www.daimler-busna.com Company Officers: Richard Ferguson, President & CEO; Patrick Scully, Chief Commercial Officer; Dr. Martin Walz, Chief Operating Officer; Dr. Harry Rendel, Chief Financial Officer; and Bernd Voigt, Executive VP Engineering. Setra Service Centers Southeast 1155 Elboc Way Winter Garden, FL 34787 Phone: 800-381-4630 Fax: 407-654-6639 Contact: Mo Khan Mid-Atlantic 6012-B High Point Rd. Greensboro, NC 27455 Phone: 800-882-8054 Fax: 336-878-5404 Contact: David Williams Northeast 57 County Ave. Secaucus, NJ 07094 Phone: 201-902-7120 Fax: 201-902-0537 Contact: Tom Jamiolkowski Setra Service Partners Complete Coach Works 1863 Service Court Riverside, CA 92507 Phone: 800-300-3751 Fax: 951-684-2088 Illinois – Inland Power Group 210 Alexandra Way Carol Stream, IL 60188 Phone: 630-871-1111 Fax: 630-871-8997
Wajax Power Systems 10 Diesel Drive Toronto, ON Canada M8W 2T8 Phone: 416-259-3281 Detroit Diesel Canada East 2997 rue Watt Quebec, QC G1X 3W1 Phone: 418-651-5371 Fax: 418-651-4448 Services: Setra’s Customer Assistance Network (C.A.N.) offers convenient service centers throughout North America. Locations include: Metro New York City, Greensboro, and Metro Orlando. It also has Setra service partners in the following areas: Metro Los Angeles, Metro Chicago, Dallas, Toronto and Quebec, Canada. All of these CAN Service Centers provide quality customer service, emergency roadside assistance, same-day service on most scheduled maintenance and immediate repair services for not only Setra motorcoaches, but all makes and brands. 11 Desert West Coach Service 1243 S. 7th St. Phoenix, AZ 85034 USA 602-340-8287 Fax: 602-340-8387 E-Mail: service.dept@desertwestcoach.com Web Site: www.desertwestcoach.com Services: All types of repairs for buses, motorhomes, specialty vehicles, parts sales, paint and body. Most manufacturer and extended warrantees accepted. Sales of buses, RVs, and trailers. Emergency road service available 24/7. 09 Jim’s Truck and Trailer/Coachwerks 1269 Breezy Lane Winona, MN 55987 USA 800-264-1294 Fax: 507-452-2701 Web Site: www.jimstruckandtrailercoachwerks.com Services: Since 1971, Jim’s Truck & Trailer Coachwerks has set the standard for excellence in the repair and refurbishing of charter coaches, buses, city transits, and all kinds of trucks. Its ASE certified technicians specialize in total refurbishing, frame repairs, alignments, suspension work, paint and graphics, brakes, A/C repair, fire restoration, wheelchair lift repairs and installations, electrical, sand blasting, collision repairs, warranty repairs, D.O.T. inspections, and much more. With 61,000 square feet of shop space situated on 6 secured acres, the company has the facilities, skills, and experience to handle most any repair needed. Jim’s Truck & Trailer Coachwerks is an authorized warranty repair center for scores of major component manufacturers, works with all major insurance companies and has nationwide towing available. 10 Motor Coach Industries 1700 E. Golf Road, Suite 300 Schaumburg, IL 60173 USA 800-428-7626, 847-285-2000 Fax: 847-285-2013 E-Mail: marketing@mcicoach.com Web Site: www.mcicoach.com MCI SALES AND SERVICE CENTERS Patrick McGuire, director MCI Service Center operations, Patrick.McGuire@mcicoach.com
Stewart & Stevenson 1631 Chalk Hill Road
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Dallas, TX 75212 Phone: 214-631-5370 Fax: 214-634-2811
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Illinois Brian Jarosz, Service Manager ServicecenterIL@mcicoach.com MCI Service Center 10 East Golf Road Des Plaines, IL 60016 USA (866) MCICOACH (624-2622) Fax: 847-299-6773 Florida Miguel Laro, Service Manager ServicecenterFL@mcicoach.com MCI Service Center 3718 LB McLeod Road Orlando, FL 32805 800-390-0287 Fax: 407-246-1417 New Jersey Randy Imbrogno, Service Manager ServicecenterNJ@mcicoach.com MCI Service Center 14 Harmon Drive Blackwood, NJ 08012 USA 800-262-1287 Fax: 856-232-7830 Texas ServicecenterTX@mcicoach.com MCI Service Center 9787 Clifford Drive DallasManager ServicecenterCA@mcicoach.com MCI Service Center 10850 Portal Drive Los Alamitos, CA 90720 USA 800-777-4101 Fax: 714-484-4811 California Herrmenegildo (E.B.) Bonilla, Service Manager ServicecenterCA@mcicoach.com MCI Service Center 10850 Portal Drive Los Alamitos, CA 90720 USA 800-777-4101 Fax: 714-484-4811 Canada Marc-Andre Quellet, Service Manager ServicecenterQC@mcicoach.com MCI Service Center 1400 Barre Street Montreal, QC H3C 1N4 Canada 800-663-3328 Fax: 514-938-5142 Ohio MCI Major Repair Center Ron Miller, Service Manager ServicecenterOH@mcicoach.com 520 North Spring Street Loudonville, OH 44842 877-754-4404 Fax: 419-490-2115 Parts To order parts: (800) 323-1238 (US) (800) 665-0155 (Canada/English) (800) 546-3457 (Canada/Francais) Technical Support and Emergency Roadside Assistance (800) 241-2947. Services: MCI is dedicated to bringing the best to long-distance transportation with motoroach models that feature clean engine and fuel conservation technologies, accesibility features, luxury amenities and
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superior comfort. MCI is a manufacturer and marketer of intercity tour coaches serving the tour, charter, linehaul, scheduled service, commuter transit and conversion markets in the United States and Canada. MCI provides maintenance, training, parts, productsupport and after-sales programs. From preventative maintenance to troubleshooting, repairs and collision work, MCI Service Centers are conveniently located in the United States and Canada. MCI’s factory-trained technicians keep coaches running strong and living long. The company offers emergency roadside assistance managed in-house by MCI professionals 24 hours a day, 7 days a week by calling 800-241-2947. MCI offers training for customers’ mechanics and drivers at its National Training Center in Louisville, KY, and webinar sessions on a variety of topics important to operators. All past webinars are archived at www.mcicoach.com/webinar. 11 Prevost Prevost Canadian Parts Customer Service 2955-A Watt Street Quebec, QC G1X 3W1 CANADA Toll Free: 800-463-8876 418-654-0174 Admin., 418-653-0948 Parts Toll Free Fax: 1-800 939-0133 Parts Fax: 418-658-1723 Director of Operations: Philippe Flebus E-Mail: prevostcar@volvo.com Web: www.prevostcar.com
New Jersey 201 South Ave. South Plainfield, NJ 07080 Toll Free: 1 800 223-0830 Phone: (908) 222-7211 Fax: (908) 222-7304 Branch Manager: John Ketwig E-Mail: prevostcar@volvo.com Web: www.prevostcar.com
APTA Annual Meeting, EXPO Continued From Page 25 such things as new shelters, new ticket vending machines, new buses and expansion of our street car lines,” Augustine said. “In addition, we have improved service quality by improving our operating procedures. Our accident rate is down 53 percent, and our maintenance performance is at the top of the industry. We have also reduced fuel consumption through a focus on idle reduction and SmartDrive technology.” Also speaking during the opening general session were Louisiana Department of Transportation and Development Secretary Sherri LeBas and New Orleans Mayor Mitchell Landrieu. LeBas said now is a challenging time to be in the business of transportation. And now, more than ever, it’s important that professionals in the field seek out innovative and creative solutions within the industry. “Agencies that offer public transportation provide a vital service in the communities that they BUSLINE
Tennessee 800 South Cartwright Street Goodlettsville, TN 37072 Toll Free: 1 877 299-8881 Phone: (615) 299-8881 Fax: (615) 299-8816 Administration Branch Manager: Rose Baker E-Mail: prevostcar@volvo.com Web: www.prevostcar.com Florida 6931 Business Park Blvd. N. Jacksonville, FL 32256 Toll Free: 1 800 874-7740 Phone: (904) 886-4555 Fax: (904) 886-0092 Administration Fax: (904) 886-0093 Parts Branch Manager: Cindy Harmon E-Mail: prevostcar@volvo.com Web: www.prevostcar.com
Prevost U.S. Parts Customer Service 2200 Point Blvd. Suite 100 Elgin, IL 60123 Toll Free: 1 800 799-9938 Administration Toll Free: 1 800 621 5519 Coach Parts Toll Free: 1 877 999-8808 Transit Parts Phone: (847) 844-7680 Toll Free Fax: 1 877 999-8809 Fax: (847) 844-6955 Branch Manager: Joe Ward E-Mail: prevostcar@volvo.com Web: www.prevostcar.com
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Prevost Parts & Service Centers California 3384 De Forest Circle Mira Loma, CA 91752 Toll Free: 1 800 421-9958 Phone: (951) 360-2550 Fax: (951) 360-2560 Administration Fax: (951) 360-2565 Parts Branch Manager: Tim Willmuth E-Mail: prevostcar@volvo.com Web: www.prevostcar.com
Texas 15200 Frye Road Fort Worth, TX 76155-2702 Toll Free: 1 866 773-8678 Phone: (817) 685-0250 Fax: (817) 685-0460 Branch Manager: Carl Boulet E-Mail: prevostcar@volvo.com Web: www.prevostcar.com British Columbia 6537 River Road Delta, BC V4K 5B9 CANADA Phone: 1-604-940-3306 Fax: 1-604-940-3384 Branch Manager: Dale Paziuk E-Mail: prevostcar@volvo.com Web: www.prevostcar.com Quebec 850 Chemin Olivier Saint-Nicholas, QC G7A 2N1 CANADA Toll Free: 1 866 870-2046 Phone: (418) 831-2046 Fax: (418) 831-7432 Service Center Manager: Guillaume Charron E-Mail: prevostcar@volvo.com Web: www.prevostcar.com Services: Prevost is a leading North American manufacturer of premium coaches and conversion coach shells for high-end motorhome and specialty conversion. Prevost offers OEM replacement parts for both coach and transit buses, and is the exclusive distributor of Prevost and Nova Bus certified parts and components. The seven Prevost Parts and Service Centers are strategically located throughout Canada and the United States to offer fast, reliable service for every make and model of coaches, motorhomes and buses. Prevost offers a complete range of maintenance services and mechanical repairs, including a unique removable wheelchair lift retrofit for Prevost coaches. Online ordering is available at www.prevostcar.com. 11
serve. RTA has been a vital partner in rebuilding Landrieu added that there is nothing wrong in New Orleans after Katrina. In fact, RTA has not America right now that can’t be fixed. This only rebuilt the transit system in this area, but it includes political gridlock in Washington, D.C. has built it better and stronger,” LeBas said. “The mayors of this country know a little bit Landrieu, who was elected about cutting. Last year, when I mayor of New Orleans in 2010, took office, we had to cut $100 said his message was pretty simple million from our budget. That’s 25 — investment in infrastructure percent. But you can’t cut with a equals jobs, jobs equal strength hammer or hatchet. That makes it and strength means America will impossible for you to grow back continue to lead the world. and be strong. You need to cut with a scalpel,” Landrieu said. “It’s “The people of this particular important to reorganize and invest area have gone through things we in the things that make us strong. don’t wish on anybody. Being a In America, we have to find commajor tourist town, September 11 Mitchell Landrieu mon ground. And infrastructure is hurt us very badly. It took us common ground. three years to get back. Then hur“When we invest in infrastructure such as ricanes Katrina, Ike, Gustav and Rita hit; then the national recession hit; then the BP oil spill ports, railways, street cars and buses — in the hit — now we are waiting for locusts,” the kind of things that allow America to grow back mayor said, with a laugh. “Despite all of this, — then we will all become stronger.” The mayor added that major investments made the people of New Orleans have stood back up, dusted themselves off and moved forward one in New Orleans toward street cars, buses, airport improvements, etc., have equaled more jobs. step at a time.”
November/December 2011
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Altro Transflor 12648 Clark St., Santa Fe Springs, CA 90670 USA 800-382-0333 FAX: 562-944-8720 Email: transflor@altrofloors.com Website: www.altrotransflor.com Products: With over 50 years experience in the international transportation industry, Altro Transflor is renowned as one of the world’s leading brands of high performance safety flooring. The company’s product focus keeps passenger comfort and safety at the forefront of design and engineering. It delivers solutions incorporating slip resistance for the life of a customer's transport; compliance with the latest international smoke, fire and toxicity regulations; and durability. Products are highly durable, waterproof and slip resistant. Altro Transflor uses only the best materials from sustainable suppliers that offer the highest quality, and stands behind its products with some of the best warranties in the industry. New to the Altro Transflor range of products are the Altro Transflor Step Treads. These easy to install, pre-welded, pre-cut step treads provide a perfect solution to the most critical area on a vehicle for slip and fall accidents — the stairs. Kits are available in two pre-cut sizes, four floor colors and two types of nosings. If safety is mission critical for a transit operation, then call Altro Transflor. 11 Artik/OEM 560-B Finley Ave., Ajax, ON L1S 2E3 Canada 416-566-3811 Email: jgraham@polrnet.com Website: www.polrnet.com Products: Transit bus and coach manufacturers are a key market for Artik/OEM. The company supplies structural floor systems; floor covering treatments; interior finishing panels; acoustical and thermal insulation systems for wall, ceilings, engine and muffler compartment applications; exterior sideskin panels as well as a variety of other related products. 11 Baultar Concept, Inc. 101 Rue Principale Sud.,Windsor, QC J1S 2M2 Canada 819-845-7110 FAX: 819-845-5600 Email: len.woolgar@baultar.com Website: www.baultar.com Products: Over the past 25 years over 4,200 buses and railcars have been equipped with Baultar’s composite flooring. 11
wide variety of designs and colors. Linoleum is manufactured from natural raw materials, making it a robust flooring solution. Products are both stylish and hardwearing. 11 Gerflor USA 595 Supreme Drive, Bensenville, IL 60106 USA 877-437-3567 FAX: 855-228-5074 Email: kbrown@gerflorusa.com Website: www.gerflortransport.com Company Officers: Kurt Brown, Sales Manager West; Perry DeGroot, Sales Manager East Products: Tarabus by Gerflor is a technological leader in floor covering for the North American market. Specifically designed for buses and coaches, over 38 years of know-how and experience go into creating all of its ranges to meet customer needs. Tarabus offers the widest range of innovative designs for attractive, eye-catching interiors. Tarabus is a global leader in technical innovation, offering foam backed flooring for comfort and noise suppression, a wide range of designs and colors, wheelchair and corporate logo tiles, patented multi-colored shapes and designs,
the future is safer with altro
Safety Flooring
Composite Panel Solutions 7167 Route 353, Cattaraugus, NY 14760 USA 716-257-3475 Email: wayne.johnston@cattcousa.com Website: www.compositepanelsolutions.com Products: Composite Panel Solutions has been a supplier of interior panel assemblies, floors, tables, interior and exterior doors, windows and other components for the transit industry for over 50 years. 11 Forbo Flooring Systems 8 Maplewood Dr., Hazleton, PA 18202 USA 570-450-0257 FAX: 570-450-0288 Email: tiffany.wysocki@forbo.com Website: www.forbo-flooring.com Products: Forbo offers a variety of floor covering solutions for the transport industry. Forbo also manufactures its own adhesives, welding rods (including its unique glow weld) and other installation materials. Forbo’s products are fully certified and combine durability, excellent fire resistant properties and a
Tel. 800.382.0333 www.altrotransflor.com November/December 2011
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ABC, Van Hool And Coach USA In Belgian Economic Mission To U.S.
pre-cut and pre-welded flooring kits using the latest in water jet cutting technology, wood effect coach flooring and self-adhesive flooring. Tarabus flooring is easy to clean and exceeds all ADA requirements for Anti Slip (ASTM D2047). Tarabus contributes to the overall weight savings of a vehicle, comes in a large choice of colors and designs that are waterproof and environmentally friendly with no heavy metals, Phthalates or CMR. GerflorUSA provides its customers with onsite training, installation tools and customer support. 11 GW Industries 9450 S.W. Commerce Cir., #101 Wilsonville, OR 97070 USA 503-682-9095 FAX: 503-682-9098 Email: cary@gwi.us.com Website: www.gwi.us.com Products: Custom industrial wood products for OEMs. 11 Midwest Bus Corporation 1940 W. Stewart St. - P.O. Box 787, Owosso, MI 48867 USA 989-723-5241 FAX: 989-725-2712 Email: dmorrill@midwestbus.com Website: www.midwestbus.com Company Officers: Daniel D. Morrill, President; Julita Velasco, Secretary Products: Bus remanufacturing, engine repower, field services, aftermarket parts for buses and bike racks. Also supply used transit buses for sale or lease. 11 Nora Systems, Inc. 9 Northeastern Blvd., Salem, NH 03079 USA 603-894-1021 FAX: 603-894-6615 Email: info-us@nora.com Website: www.nora.com/us Products: For land transportation, Nora offers safe, dependable and attractive rubber flooring solutions to serve bus and rail vehicle applications. A wide range of attractive Nora color systems helps create a relaxing and pleasant environment. 11 R.C.A. Rubber Co., The 1833 E. Market St., P.O. Box 9240, Akron, OH 44305 USA 330-784-1291 FAX: 330-794-6446 Email: bullockd@rcarubber.com Website: www.rcarubber.com Products: A longtime industry standard, R.C.A. Rubber Transit-Flor PGF is a time-tested, premium grade rubber flooring solution for school bus, heavy transit bus, shuttle bus and van conversion vehicles. Transit-Flor PGF is part of a total-floor system — center aisle, under seat flooring, entrance area tread plates, step-treads, adhesives and a wide choice of colors and patterns to complement any interior color scheme. 11 Safeguard Technology, Inc. 1460 Miller Pkwy. Streetsboro, OH 44241 USA 330-995-5200 FAX: 330-995-5201 Email: erschuetz@safeguard-technology.com Website: www.safeguard-technology.com Products: Safeguard Technology® Hi-Traction™ Covers are designed to eliminate costly and preventable slips and falls on ramps, lifts, steps and thresholds. A long-term alternative to temporary tapes, paints and rubber, the anti-slip surface exceeds OSHA and ADA standards and meets FMVSS-302 requirements for interior materials. Choose from a variety of base materials, six grades of coarseness and a variety of colors, including photo-luminescent “glow-in-thedark.” 11 Tiflex Limited Tiflex House, Liskeard Cornwall PL14 4NB, United Kingdom Email: bcurtis@tiflex.co.uk Website: www.treadmaster.co.uk Products: Treadmaster transport is a division of Tiflex Ltd. The brand is based around fire retardant floor coverings for metro and overground vehicles. The company offers a design service where corporate colors can be included in the floor covering. All products comply with worldwide standards on fire safety, including in the United States. 11
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November/December 2011
Shown seated, left to right, are Filip Van Hool, Van Hool, NV; Dale Moser, Coach USA; and Dane Cornell, ABC Companies. Shown standing, left to right, are Jay Oakman, ABC Companies; and John Oakman, Coach USA. As part of an economic mission to promote Belgian business alliances in the United States, H.R.H. Prince Philippe and Princess Mathilde of Belgium held a formal reception and signing ceremony at the Belgian Ambassador’s residence in Washington, D.C., on June 27, 2011. Principals from ABC Companies, Van Hool and Coach USA participated in a signing ceremony highlighting a key trade agreement between Coach USA and Van Hool. The signing was followed by a cocktail reception celebrating American and Belgian business partnerships and was attended by H.R.H. Prince Philippe and Princess Mathilde; Dane Cornell and his wife Judy, and Jay Oakman from ABC Companies; Dale Moser and John Oakman of Coach USA; and Filip Van Hool and his wife Benedicte, and Hugo De Roo of Van Hool, NV. “We were extremely honored to be a part of this vital economic mission,” said Dane Cornell, president and CEO, ABC Companies.
MCI Unveils OEM Wheelchair-lift Retrofit Installations; Lock In ’11 Rates In addition to meeting ADA requirements, motor coach operators with wheelchair-lift-equipped coaches gain more opportunities to serve mobility-impaired veterans, seniors and others. Now, Motor Coach Industries offers OEM wheelchair-lift retrofit packages with set pricing and installation to factory standards for quality and safety. MCI’s wheelchair lift retrofit installation program, offered through MCI Service Parts, matches OEM standards. Both Ricon and Braun lifts are available, depending on original coach specifications. The installations take place at MCI’s heavy-duty repair facility in Loudonville, OH. Fullington Trailways, a tour, charter and fixed-route operator based in Central Pennsylvania, has had coaches retrofitted with wheelchair lifts at the MCI Loudonville facility. Fullington recently received a grant from the Federal Transit Administration (FTA) Over-the-Road Bus Accessibility Program that will allow the company to add wheelchair lifts to four more of its MCI J4500 coaches. With MCI wheelchair lift retrofit installation operators get: a fast idle circuit to make sure the coach battery can handle additional electrical loads; engineered rerouting of air ducts for non-interrupted HVAC system service; additional safety interlocks to ensure that the coach stays in park while the wheelchair lift is in use; and OEM fit and finish, inside and out, including seat fabric matches. For more information, visit www.mcicoach.com.
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BOWMANSDALE
HANOVER
2112 Bumble Bee Hollow Rd. Off Rt. 15 s Mechanicsburg, PA 717-697-5383
991 Carlisle St., Rt. 94 s 717-632-7531 350 Eisenhower Dr. s 717-632-0005 1448 Baltimore St. s 717-630-0337
CAMP HILL
HARRISBURG
4230 Trindle Road s 717-737-3896
CARLISLE 60 Noble Blvd. in Super Walmart 717-960-9400 608 E. High St. s 717-249-7721 1176 Harrisburg Pike s 717-243-7774 905 Walnut Bottom Rd. s 717-249-0694
CEDAR CLIFF Exit 19 off I-83 s Camp Hill, PA 717-737-6404
CHAMBERSBURG 1075 Lincoln Way East s 717-263-4601
NORTH CHAMBERSBURG 2891 Philadelphia Avenue (US 11 N.) 717-263-2970
CLEONA 493 W. Penn Avenue s 717-272-5677
COLUMBIA 1788 Columbia Ave., off Rt. 30 717-684-7048
DILLSBURG 898 North US Rt. 15 s 717-432-9500
King & Water Streets s 717-299-6699 Manor Shopping Center 1296 Millersville Pk. s 717-293-5706
NEWPORT Rt. 322 and Rt. 34, Newport Exit 717-567-9344
LEMOYNE
PALMYRA
Rts. 11 and 15 North across from Radisson Hotel s 717-761-7992
901 E. Main St. s 717-838-6815
2929 Paxton St. s 717-561-8050 LEBANON 4605 Jonestown Rd. s 717-652-7035 1202 W. Maple St. s 717-273-8691 7845 Linglestown Rd.s 717-545-8580 757 E. Cumberland St. s 717-273-9023 Rt. 83 and Union Deposit Rd. 1725 Quentin Rd., Lebanon, PA 717-564-9320 717-306-6565 4403 N. Front St. s 717-238-1048 LITITZ Harrisburg East Mall/Rt. 83 and Paxton St. 990 Lititz Pike, Rt. 501 N. 717-561-0703 717-627-4666 Eisenhower Blvd. I-283, Exit 1 LITTLESTOWN 717-939-6972 430 North Queen St.s 717-359-8946 5590 Allentown Blvd., Rt. 22 LYKENS VALLEY Exit 26 off I-81 s 717-652-9123 4660 Rt. 209s 717-362-8416 Kline Plaza, 101 S. 25th St. MANHEIM 717-232-0008 711 Lancaster Rd., Rt. 72s 717-664-4944 Uptown Shopping Center MECHANICSBURG 720 Division St. s 717-236-6226 Wesley Dr. Exit, Rt. 15 Harrisburg Airport s 717-948-3900 717-761-7525 6535 Grayson Rd. in Wal-Mart KMart Plaza, 5600 Carlisle Pike 717-561-0445 717-766-9675 HERSHEY 6250 Carlisle Pike in Wal-Mart Rts. 39 and 322 s 611 E. Main St., 717-591-9864 Hummelstown s 717-566-6041
PINE GROVE I-81, Exit 31 s 717-345-6400
RED LION 897 West Broadway s 717-246-1802 655 Lombard St., Cape Horn Plaza 717-246-7801
SCOTLAND 3347 Black Gap Rd. s 717-263-7507
SHIPPENSBURG 333 East King St. s 717-532-7945
SHREWSBURY Exit 1 off I-83 s 717-235-4663
SILVER SPRING Rt. 114 and Shadow Oak Dr. Mechanicsburg, PA s 717-697-3460
SPRINGETTSBURY Hallam Exit off Rt. 30, Rt. 462 717-757-9655
WAYNESBORO 302 East Main St. s 717-762-9201
YOCUMTOWN Exit 14A off I-83 s 717-938-5705
EAST MANCHESTER
JONESTOWN
MERCERSBURG
YORK
4245 North George St. s 717-266-3170
Rt 72 & I-81 s 610-562-8462
11924 Buchanan Trial West 717-328-0111
2125 York Crossing Dr & Rt 74 717-767-1381 Exit 4, I-83, 133 Leader Heights Road 717-747-9191 York Galleria Mall s 717-757-3026 60 Arsenal Rd. s 717-699-4600 Exit 6W off I-83 s 717-845-9360 3141 Carlisle Road, Dover 717-767-2594 144-158 S. George St. s 717-846-1021 Rts. 30 & 74 in Wal-Mart s 717-764-8923 380 Memory Lane s 717-757-2912
ELIZABETHTOWN
LANCASTER
1284 S. Market St. s 717-367-6471
1880 Hempstead Rd. s 717-509-6988 Willow Valley Square s 717-464-5119 1829 Oregon Pike s 717-569-7898 1434 Manheim Pike s 717-394-3417 Rt. 30 and Centerville Rd. Lancaster, PA s 717-393-9523 68 East Town Mall, Rt. 30E Lancaster, PA s 717-394-8957 1755 Columbia Ave. Millersville Exit off Rt. 30, Rt. 462 717-397-5112 575 N. Franklin St., next to McCuskey High School s 717-394-7938 2034 Lincoln Hwy East in Wal-Mart 717-390-1099
ENOLA Enola Rd., Exit Rt. 11 15 S. off Rt. 81 s 717-732-4228
EPHRATA 140 N. Reading Rd. s 717-733-1660
GETTYSBURG 517 S. Steinwehr Ave., Bus. Rt. 15 717-334-5920 1090 York Rd. s 717-337-1030
GREENCASTLE Rt. 16 and I-81 s 717-597-2589
HALIFAX 3761 Peter’s Moutain Rd. s 717-896-2535
MIDDLETOWN 2270 W. Harrisburg Pike s 717-944-9535
MIFFLINTOWN Rt. 322 and Rt. 35, Mifflintown Exit 717-436-9779
MYERSTOWN 295 West Lincoln Avenue (Rt. 422) 717-866-2278
NEW CUMBERLAND 101 Limekiln Rd. s 717-774-1027
NEW HOLLAND 828 W. Main St. s 717-354-9300
NEW OXFORD 6040 York Rd., Rts. 30 and 94 717-624-4266
Tell us you saw this ad in Busline Magazine, and 1 driver and 1 tour guide will receive a
FREE MEAL! Please call ahead to the phone number listed by the McDonald’s of your choice.
1111Busline.FINAL_Layout 1 11/4/11 3:35 PM Page 52
A motorcoach at the top of its class. With service to match.
When you invest in a motorcoach at the top of its class, you expect a superior level of service to go with it. Our service personnel are skilled specialists. They’re certified for bumper-to-bumper maintenance and repair for all Prevost and Volvo brand coaches and Nova buses. They’re recognized for their extensive training and job tenure. And they stay informed on the technical advances that will keep your coaches on the road and on schedule. Prevost quality service and parts are never far away. Our network includes seven strategically located Prevost Service Centers and over 100 Prevost Service Providers across North America. And with Prevost Action Service System, you’ll have 24/7 access to immediate call center assistance. With Prevost, you can count on the best in parts and service, no matter where your trips and tours take you. That’s our Red Carpet promise. That’s your peace of mind. Parts & Service Centers: USA New Jersey 1-800-223-0830 • Florida 1-800-874-7740 Tennessee 1-877-299-8881 • Texas 1-866-773-8678 • California 1-800-421-9958 CANADA Quebec 1-866-870-2046 • British Columbia 1-604-940-3306 Parts Customer Service: USA 1-800-621-5519 & 1-877-999-8808 • Online Ordering: www.prevostcar.com
CANADA 1-800-463-8876
T h e u l t i m a t e c l a s s.
12:52:39 PM