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How to build your own conservatory?
What to know about them? Award-Winning Chiavari Agréable performs @Shaw House
Your pet may need a new diet
halloween Great treats for the kids
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Editor's Welcome
Buzz... 4 8 9 12 16 19 21 22 28 30 32 34 35 36 39 40
25 fashion 41 garden view Editor-in-Chief Jackie Osborne To the Editor: editor@localbuzzmagazine.com
Community ABC Business BuzzConnect Halloween Buzz Loves Wedding Style Fashion - On Trend Local Events Food & Drink Health, Beauty & Wellbeing A Grandmother's Legacy Fancy a Tattoo? Property Diet affects your Pets Competitions
Food Editor Paul Milverton Website Editor Beatriz Silva Fashion Editor Janine Silver Community Editor Waheeda Soomro and Gemma McCrae editor@localbuzzmagazine.com
So much has happened since our last issue. Firstly, I am extremely proud of TeamGB’s achievements at the Rio Olympics. It was medal after medal; a great result for our country.
Jackie Osborne
Milan, Paris and New York for the latest fashion scene. . . you can now “get the look” locally for this autumn’s trends with Janine’s fashion feature. Learn where you can shop locally, saving you time and money.
B
ack home, I was honoured to be part of the judging panel at Cultivate 2016. What an amazing day it was, hearing about business ideas from young entrepreneurs! Read more on page 7.
Finally, this is an important moment in our country’s history as we start the process to leave the European Union. I believe that working together, we will build a thriving community with a strong economy and an active neighbourhood. Do share your views on our website www.localbuzzmagazine.com
I was also involved with the first BuzzConnect "All our dreams can Dragons’s Den come true if we sponsored have the courage to by Parkway pursue them." Shopping Walt Disney and PAUL Patisserie. Delighted to say that we were oversubscribed. The winner walked away with prizes worth over £5,000. We are already planning the next one, so make sure you read how to get involved on page 12.
Next issue will be full of great ideas for Christmas. Be sure to pick up your copy. Keep smiling! : ) Editor-in-Chief jackie@localbuzzmagazine.com
You don’t need to travel to
Designer Vanessa Davis studio@localbuzzmagazine.com Creative Media Damon Brown Copywriter Carlie Cohen
Contributors Kathy Jones
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COMMUNITY News your Community. your voice.
New
If you are a new business in West Berkshire and North Hampshire and would like to be featured, please get in touch jackie@localbuzzmagazine.com
local businesses The Unruly A new lifestyle barbershop located in Parkway Shopping has recently opened in Newbury. Owners Aaron and Sarah have come up with a new style precision haircut in a laid-back way. With an online appointment based system that allows you to make the most of your time – there’s no waiting around in line and no phone calls to make either! They also have their own signature branded clothing which is also on sale in store and (soon to be available) online. Classic and long line T shirts, monochrome, easy to wear with anything. Aaron adds "We like to keep things simple, but that doesn’t mean boring.
All shirts are organic and fairtrade cotton from a carbon neutral manufacturer. Other brands currently stocked, Clique Customs – a motorcycle lifestyle brand from Cornwall, specialising in custom bike builds (one of which you can see in store) and clothing too." www.theunruly.co.uk how to find the unruly 57 Parkway Shopping Centre RG14 1AY 4
Aisling McGreevy Holistic Therapy What would it be like to Spring Clean your Brain?
autumn update I’ve recently had the chance to sit in on the meetings of some of our Action Groups and without exception I’ve been astounded by the levels of enthusiasm and professionalism across the teams. This is even more amazing given that they are made up entirely of volunteers, working hard purely for the benefit of the town. Projects under discussion range from research into a community bus service to community safety information and advice for senior citizens. To find out more about what we do check out our website. Coming up in October is the wonderful Thatcham Festival. Some of the highlights are: l Concerts from Beenham Wind
Orchestra, Cold Ash Brass and Three Rivers Community Choir l Local craft fair
If you run a busy lifestyle like I do, an Access Consciousness treatment clears all the rubbish that clogs our heads and allows limitless possibilities to develop beyond our imagination. Aisling has a wealth of experience and has recently set up her business at the Wellbeing Centre in Newbury. Consciousness is the ability to be present in your life in every moment, without judgment of you or anyone else. It is the ability to receive everything, reject nothing and create everything you desire in life – greater than what you currently have, and more than what you can imagine. rubyrua.ht@gmail.com HOW TO FIND AISLING The Wellbeing Centre - 01635 552874
l Amazing Autumn fete at the
Nature Discovery Centre l Interschool competitions
organised by Thatcham Rugby Club and Thatcham Tornadoes Football Club Thatcham Classic Car Show
l
Of course Thatcham Vision will also be present so drop by and say hello to our fantastic volunteers. st By David Conque
Thatcham Vision is calling for more volunteers to help with community projects. For more information www.thatchamvision.net and residents are encouraged to follow them on Facebook and Twitter.
thatchamvision
Thatcham Vision
lindsey’s top tip
Principles of crime prevention and reduction Remove means to commit crime: remove items capable of being used by the criminal, like unsecure garden equipment.
l
l
l
or your home, don’t show the criminals what you have to offer. l
Increase the chance of being caught: Make use of advances in technology by using CCTV and forensic property marking. Take part in a neighborhood watch scheme.
Access control: Restricting access by locking side gates and garages. Target removal: Move valuable items on display in your vehicle
Deputy Supt Lindsey Finch Local Policing Commander West Berkshire
Chamber Update. . . west berks
thatcham
future skills Congratulations go to Chamber member Education Business Partnership West Berkshire. They have won a contract from Career + Enterprise Co. to deliver a future skills and apprenticeship programme. Events will be hosted at Green Park in Reading in Dec 16 and Windsor R/Course in January 17. The EBP continued to deliver the Vodafone ‘Take a chance’ programme. We are delighted to welcome Sara Parris, the newest member to the Chamber team in West Berks. She will cover membership retention. The local Chamber website will be live in August – content will be provided by Chamber members and the Chamber Council, the site will also have links to multiple stakeholders. Look out for a West Berks banner networking event in October – this will operate as a mini exhibition to grow your circle of contacts.
Gary Cranford Business Manager West Berks Chamber of Commerce
CONCERNS FOR TOWN CENTERS HEALTH We are concerned to hear that West Berkshire Council may no longer be monitoring the health of our Town Centre i.e. footfall - a record of how many visitors there are, etc. In their own Design Appraisal the Council states the importance of Thatcham Town Center and went onto say pedestrian flow is an important factor. A basic rule of business is that you cannot manage something without first monitoring its performance. For example I have heard from a shop keeper that footfall fell after the Council recently raised the parking charges here, but now we will have no evidence to support or counter this concern. Then if the long awaited redevelopment of the Kingsland Center goes forward how will the Council take a position to protect and enhance the area for all the other shops in the area?
West Berks Chamber of Commerce 01753 870500 or email customerservices@tvchamber.co.uk
Jeremy Cottam Chairman of Thatcham Chamber of Commerce & Director of WestBerks Properties Ltd
www.westberkschamber. tvchamber.co.uk
Thatcham Chamber of Commerce 01635 871087 . 07768 233004
To share your community news contact editor@localbuzzmagazine.com
hungerford
job fair Hungerford Chamber of Commerce is planning to organise a Job Fair on 18th October at the Corn Exchange Hungerford. The idea is to encourage local businesses and other stake-holders to present job opportunities that are available locally for school leavers and other job seekers in the area. Hungerford has a vibrant commercial and retail sector with a lot to offer and this will also give those businesses the opportunity to promote themselves. If you run a business and are interested in joining in or becoming a sponsor for the event please call 07468 480229 for more details.
nigel perrin 07468 480229 chairman@hungerford chamberofcommerce.co.uk www.hungerfordchamberof commerce.co.uk 5
This year, the successful CultureFest took place at St Barts School in Newbury with amazing performances and interactive workshops in the afternoon.
CultureFest 2016
Charivari Agréable
at Shaw House
CultureFest is All2gether’s flagship community event, showcasing culture, heritage, diversity, community achievement, and success through performance, music, dance, arts & crafts, workshops, stalls, exhibitions and food from around the globe. This event has proven to be a great platform for promoting local projects, increase group membership, fundraise, perform, exhibit or simply raise awareness.
Award-winning early music ensemble Charivari Agréable bring to Shaw House this popular programme.
Swedish furniture giant IKEA opened its new store in Calcot, Reading
in the don’t miss the christmas Issue. . . standsv 1st no 6
It was a successful and one of the most energetic store openings that I have ever seen. I was invited to a lavish Swedish style breakfast amongst the most prominent local companies and institutions. Store Manager Johanna Heuren and her team created a welcoming, fun and caring environment and it certainly came across that the team enjoyed working for IKEA. It felt as if I was attending a big family party. The layout remains the IKEA style, however, I was delighted to learn how sustainable the building is. Their aim is to turn waste into resources, sourcing food and materials in a responsible way and protecting natural resources. The IKEA objective is to become energy independent and they are constantly switching to renewable energy. It seems that the roof will be fitted with solar panels too. So, all in all, a great company to have in the local area but above all a company that can look after our community.
Director Kah-Ming Ng is joined by Isobel Collyer and Layil Barr and together they take the audience on a narrative journey through some hugely significant historical events, including the build-up to the Battle of the Armada, and Elizabeth’s famous speech from Tilbury Dock. The programme takes us on into the reign of James I and encompasses themes of superstition and necromancy, the astonishing life of the polymath Dr Dee, and belief in witchcraft and the body’s humours. Entitled “Ravish’d by Magic” it includes sonnets, speeches and extracts from Macbeth, Hamlet and The Tempest, as well as anecdotes from the time of Elizabeth and James and of course, lots of truly stunning music. Shaw House Doors open 7pm, performance 8pm Friday 11th November www.charivari.co.uk Charivari Agréable Isobel Collyer - reader and soprano Layil Barr - bass viol and recorders Kah-Ming Ng - virginals The café will be open, serving wine and local beer/cider. Tickets Adults £16, under 16’s £4. Available from Shaw House 01635 279279 or www.westberkshireheritage.org/whats-on
5
things I didn’t know before I read local Buzz magazine
1
The first BuzzConnect Dragons' Den event was sponsored and held at Parkway Shopping. The winner received prizes worth over £5000.
2
How important it is to check your pet's diet on a regular basis and get professional advice.
3
Sir John Madejski will be at #TheBigEvent on 15th September at the Royal Berkshire Showground.
4
Donnington Grove Hotel is holding a 3 day event on 7th, 8th, 9th October including an Art Exhibition, Dinner/Dance with Will Blake live band and disco plus a Family Fun Day open to all!
5
There will be a "Spooktacular Week" at 4 Kingdom Adventure Park in Headley to to celebrate Halloween.
Cultivate 2016 Three young entrepreneurs from local West Berkshire schools have won Awards for innovative business ideas. This year’s Cultivate competition awarded the prizes on 14th July. The event, hosted by Bayer and devised by Education Business Partnership West Berkshire, was the culmination of six months’ work from budding young entrepreneurs from local schools and colleges. Cultivate 2016 was set up to encourage curious, self-motivated young people to take some important first steps to develop a business idea start-up. The challenge is open to anyone between 12-19 years of age with the ultimate potential of winning a prize fund of £250-£500 for investment in the idea. This year’s overall winner was Josh Carter from Newbury College, winning the top prize of £500 with his business idea, ‘Gro’ – a hydroponics plant system. The runners up prizes were won by Amee Denny from Kennet School with her business ‘Stampella’, to create specially designed crutches for children. Ben Page, Nicky Prowse, Sam Dean and William Shopland
Overall winner was Josh Carter from Newbury College
from St Bartholomew’s School also won a commendation with their business ‘Vortex’, a retro online computer game. Amanda Richards, CEO of the Education Business Partnership added: “The future looks bright if these young people are examples
of the generation that is emerging from our local schools and college. Their creativity and determination was exceptional. They showed great maturity in the development of their business and the way they worked with the local mentors.”
www.localbuzzmagazine.com
Go to localbuzzmagazine.com for more updates on your local area 7
34 years after ABC’s the Lexicon Of Love was released, frontman Martin Fry is back with the sequel, Lexicon Of Love II. The Breeze’s Mark Franklin caught up with him.
Hear more celebrity interviews on The Evening Breeze 7-10pm Sunday - Thursday or online now at thebreeze.com
abc
Mark: I love the story about why you decided to make this album and I’d like you to tell it if you wouldn’t mind?
thinking, when you get older, do you actually get any wiser? So all of those ideas went into making the new record.
Martin: The Lexicon Of Love was our debut album with ‘The Look Of Love’ and ‘Poison Arrow’ on it and ABC has made many albums over the years. I was playing a show at the Albert Hall and we were doing orchestral versions of The Lexicon Of Love. It was such a magical night – I was looking into the audience and did start to think ‘wouldn’t it be good to do a follow-up’. I had a couple of songs that I’d written which we slipped into the set the next time we played, and they went down a storm. I kind of thought, The Lexicon Of Love II would be unapologetically ABC and I could make it very big, orchestral and lavish without any guilt whatsoever.
Inevitably a lot of the things we did back in the eighties were experiments. Soundwise, the editing and sampling are things you can do on a laptop today and I figured it would be great to get a real orchestra, and a real drum kit, and a real bass guitar and cut them all up – today I think that is what most people do. Although not everybody has real strings so as a sort of pre-condition, I felt it had to be more orchestral.
Mark: Were you consciously trying to sonically have it almost compare to the original – or were you trying to move it away? Martin: Sonically, I didn’t want to go back to the minutiae of a Yamaha DX-7 keyboard from 1983 and try to recreate that but I did want to reference the original album and take it forwards. And also, I wanted it to be an authentic voice about how I felt about today – not me trying to be 23 years old again – but about how I felt after 29 years of marriage or the vibe I was getting off the audience when I played on stage. There’s also a song called ‘Confessions Of A Fool’ which is kind of about me and my pride, and some of the incredibly stupid and smart things you do as you get older. I kind of got to
Mark: The first single is Viva Love. It’s a massive powerhouse of a song. Just tell me about that. Martin: With Viva Love, I wanted to capture the feeling you get when you get up in the morning and feel that life is full of possibilities – that is often the feeling you get when you’re in love – but I wanted to capture some of the euphoria and the ecstasy. With the video, we got to work with Julian Temple again, who did direct ‘Poison Arrow’. I got talking to him and suggested that the past is all around us but we definitely live in the present – it’s the only way to look at things. I’ve got a few mates who are waiting for the phone to ring, and pretend it’s 1987, but despite what people think of me, that’s not how I am! So with Julian it was interesting to go back to Stratford East Theatre where we shot Poison Arrow, and shoot the video for Viva Love. But this time around there’s a young couple falling in love for the first time.
Mark: It would be remiss of me not to look at your back catalogue. For example, ‘Be Near Me’ - love that song! Martin: Yeah it’s our biggest seller and it’s a song we rarely play in the UK. But in America, it’s the encore song. Mark: Poison Arrow? Martin: It’s a pretty spiteful song, really! “Who broke my heart, you did, you did” - I can’t really count the number of times I’ve pointed deep into the heart of the audience on that moment but now they all point back at me! It’s pretty heartful and anguished, but love is a many splintered thing! Mark: When Smokey Sings? Martin: When it came out, it was after a long bout of illness for me. As I was recovering, I played a lot of music and realised how much I love it – so listening to Smokey Robinson and Stevie Wonder really brought it home to me about how much I love music. Mark: Just scrolling through my twitter feed, I saw Tim Peake on the International Space Station tweeting some lyrics from The Look Of Love! Martin: It’s great! I’ve hit him back. I’m hoping to set off a dialogue but it’s great to get a tweet from outer space!
Mark Franklin presents the Breeze Classic Countdown every Saturday from 11am – 2pm. Find out more at the breeze.com
Born to Twin Newbury Talks is the new non-profit volunteer group that organises fascinating talks that are free for all. Organisers are Trevor and Lucy Mathers, from Speen, and Judith Bunting from Newbury.
Stop employing Managers
Unfortunately many organisations have failed to move with the times. They’re offering new products and using new technology but still applying the same rules and bureaucratic ways of working. You can’t meet customer demands by working that way. Customers are no longer satisfied with average; they want choice and they want personal service. To satisfy your customers you need to focus on your employees because they are the ones that keep your customers happy. You need to turn your Managers into Leaders;
1
Stop controlling employees with detailed procedures and rules. Give them the autonomy and responsibility to resolve problems and complaints. Give them the tools, information and freedom to make decisions.
2
Stop telling employees what to do. They are the ones doing the job so make use of the
knowledge and relationships they have built up. They know how stuff actually works. They can tell you what works well and what’s getting in the way. You just have to ask. Your customers already (probably) tell them what they really think. Enable your people to use their knowledge and skill and you should see them, and your business grow.
3
Stop employing Managers to control things. Organisations need Leaders who focus on people and you don’t just need Leaders at the ‘top’ of a company. Everyone should be a Leader because Leaders motivate and inspire their people and encourage them to engage. And when employees are engaged they will motivate, inspire and engage your customers.
The September talk is about genetic research and the world of identical twins, and comes from Emily Smith-Woolley of the Twins Early Development Study at St Thomas’s Hospital, London, one of the foremost ongoing twin studies in the world. With the help of over 15,000 families, TEDS researchers and academics explore how we develop through childhood and adolescence and what factors contribute to making each of us who we are – whether we are twins or singletons. Entrance to Newbury Talks is free to everyone with a love of life, who want to know more. Born to Twin takes place on Sunday 11th September at 3pm in the balcony bar at Newbury’s Corn Exchange RG14 5BD.
Fantastic advertising and social media opportunities
By Michelle Bailey
01635 728 728 . info@peopleessentials.co.uk www.peopleessentials.co.uk . For more tips and information on Human Resources, visit Michelle’s page at localbuzzmagazine.com - Ask the Expert.
www.localbuzzmagazine.com
ART CLASS STARTS SOON
This fun co is a gre urse at way to meet new friends and develop new skills.
ABSOLUTE BEGINNERS TO IMPROVERS WILL LOVE THIS COURSE!
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GREAT NEWS for all our readers looking for something fun to do over the next few months! Our current class is full but we are now taking enquiries for our next part-time Art Class, which starts soon. This is a new 14 week part-time art class (once a week for 3 hours).
Absolute Beginners to blending with water colours Improvers - Just Like You! and acrylics. Step by step The course is designed to be fun for absolute beginners who have never picked up a brush before through to Improvers.
Step-by-Step Guidance
We adapt to each student’s needs and give them all the guidance and help they need to develop their artistic skills. The curriculum is fun, comprehensive and interesting. Over the course we will explore four different media; pencil drawing & sketching, oil pastel painting and techniques, painting and
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On site PC/Mac support for home and small business users Questions about Windows 10? Trouble with iTunes? n Is your PC or Mac misbehaving? n Would you like it to run faster? n Do you need help recovering lost files or transferring data to a new machine?
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Local Buzz is now in Basingstoke Are you a business based in Basingstoke and surrounding areas?
Our unique blend includes: l Social media l Email and online marketing l Radio l Video advertising l Print
The ONLY magazine to offer this exclusive service - connecting you with potential customers.
Contact us today to enjoy these benefits 01635 200006.
Add to the subject MY BASINGSTOKE POSTCODE (by adding your postcode, you will receive a special introductory package to promote your business).
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Call us today on 01635 200006 or email us info@localbuzzmagazine.com
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Expand your business by joining our BuzzPower Multimedia Marketing Solution!
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buzzconnect
If you are ready to recruit new members of staff to your organisation you'll be aware there is often a lot of work to do to get the process rolling.
Are your job adverts reaching the right people? Digging out the old job description (if it can be found!) and using it to create a job advert is often one of the most difficult tasks (alongside deciding what channels to use for exposure). It's a highly competitive market so it's more important than ever that your recruitment adverts stand out and offer the 'WOW' factor. A job description is a good place to start but bear in mind its often a long and detailed document and therefore unlikely to capture the attention and interest of your prospective candidates. If a job description can't be found or it’s out of date the next best step we'd advise would be to interview the current person holding the role or the
openingz.com
department manager to paint a picture of what is required. What do we suggest? Time spent making your job advert informative AND engaging will be time well spent!
feel more personal by using terms like you, your and yours.
1
Cover the usual things like Job Title; Purpose; Main Duties & Responsibilities; Working Conditions, Qualifications & Experience; Salary & Benefits and Career Prospects.
4
2
Help them visualise themselves in the job by telling them what they will be doing when they get the job, not if they get the job.
3
Avoid making statements like 'our ideal candidate. . .' make the advert
Runner up: Avancera Ltd
Venn Point
Make sure you tell candidates what they will get in return for their hard work. Don't make the mistake of the advert being all about you - entice your prospect to take action, learn more and yes apply! Abigail Brown - Managing Director Mobile: 07720 097 478 Follow me on Twitter @ OpeningzByAbi & @WomenInAV
Popadoodledoo
Into The Light Energy Healing
Arbonne
The Soul Whisperer Floating Point BuzzConnect Dragons' Den Winner Filthy Weather Michelle Bailey, Ali Eyston, Marnie Moyle and Jackie Osborne
Runner up: Teen Expo
Dragons’ Den Recently, BuzzConnect hosted the first Dragons’ Den style event encouraging 14 local businesses to pitch for fantastic prizes worth more than £5,000 donated by BuzzConnect Ambassadors. The quality of pitches and business ideas were superb. Due to great success amongst local companies, BuzzConnect is already
Recovery in Mind
planning a future event in the same format. Please go to our website to register your interest and read about the winner's experience www.buzz-connect.co.uk. We will keep you posted as soon as the new event date is confirmed. Be the next Dragons’ Den winner of fabulous prizes! We would like to thank Parkway Shopping and PAUL for their support at this event and for providing our Den!
Photography Your Way
Avancera Ltd
Thermomix
David Pickett - Centre Director of Parkway Shopping Centre, Michelle Bailey and Jackie Osborne
Etherington Equestrian
B uzz C onnect S ponsors
B uzz C onnect A mbassadors
berkshirebusinesshub.co.uk
localbuzzmagazine.com
westberks.gov.uk
peopleessentials.co.uk
biggerbrighterbolder.co.uk
BIG THE
NETWORKING EVENT
Join us and more than 200 businesses and charities from the local area at this unique networking event with Sir John Madejski and Iain Kirkpatrick Managing Director, Retail Banking, Metro Bank – the customer focused bank turning the industry on its head! Register today to be part of the biggest local business networking of the year.
Tour the Showground
There will be an opportunity to take an exclusive tour of the showground to find out how the 150 acre site is turned into a small tented town in just a few days. It takes about 12,000 man hours to set up and take down the 20 different arenas, display rings, penning stalls and stables and 600 trade stands.
OF THE YEAR! Thursday 15th September 5.30pm – 7.00pm
at the Newbury Showground The winner of our early bird booking prize is Edward Down from Bow House Auto Enrolment. He has won 2 tickets for the Newbury Show with exclusive entry to the Members’ Enclosure
rosemarybooks.co.uk/newbury
loving-monday.com
openingz.com
clmlaw.co.uk
Book via our website buzz-connect.co.uk BuzzConnect is a non-profit making organisation and a percentage of the proceedings from this event will be donated to Thames Valley Kings Wheelchair Basketball Club.
Mastermind
dudleighfilms.com
metrobankonline.co.uk
10th November 5.30 - 7pm
Donnington Grove Hotel
Let's solve a challenge you are facing!
BuzzConnect will be holding its first Mastermind workshop dedicated to high calibre and ambitious businesses. Groups of 6 businesses will be challenging, advising and encouraging you to become the successful leader you want to be.
£25
donnington-grove.com
andrewstreetwm.co.uk
£25
Mastermind will help you discover how to focus your power and achieve your objectives successfully.
thebreeze.com/newbury
Register now via www.buzz-connect.co.uk as numbers are limited.
01635 200006 or email info@buzz-connect.co.uk www.buzz-connect.co.uk
UKBuzzConnect
UKBuzzConnect
theglobemaster.com
buzzconnect
Andrew Egan, an employment specialist with law firm, Charles Lucas & Marshall, explains how settlement agreements work for both employers and employees.
Settlement Agreements: How They Work A settlement agreement is a legally binding confidential agreement between an employer and employee. It usually provides for the employer to make a severance payment in exchange for the employee’s agreement to waive their employment rights by not pursuing an employment tribunal or civil courts claim arising from the termination of their employment.
A settlement agreement can also protect an employer by reaffirming or including post-termination restrictions and duties of confidentiality while preventing an employee from bad-mouthing the employer. Such agreements can be used to resolve misconduct or work performance issues but also to resolve disciplinary or grievance disputes, to cover redundancy situations or even an amicable parting of the ways. Settlement agreements offer employers a quick and clean method of terminating someone’s employment without having to undertake a long and difficult disciplinary or redundancy process which usually involves substantial management time. For an employee, they offer the chance to avoid an otherwise painful and stressful
6
68% of customers who move their business do so because of “ lack of care or contact” from their provider.
verbatim-cc.co.uk
It pays to care. . . 1 2
A customer well looked after will tell 4-5 people.
If you do a poor job they will tell 11 people, typical we Brits love a moan!
3 4
Only 1 in 25 bother to complain at the point it goes wrong.
If a customer has a major problem resolved well – 82% will do business with you again.
5
Clients who have a problem resolved are 4 times more loyal to your organisation than the customers who never have a problem.
7 8
86% will pay 25% more for a better customer experience.
84% of customer perception is an emotional reaction to the experience they have had with your organisation, face to face, by email, online and on the telephone. Greet them with a smile, use their name and thank them for their business. Do the same on the telephone, smile, you can hear the smiles, don’t subject them to engaged lines, phones left unanswered or the dreaded press 1 for sales and press 2 to send them to your competition.
clmlaw.co.uk disciplinary, grievance or redundancy process. An employer may try to claim that discussions and related documents are ‘off the record or ‘without prejudice’, but the employer is not always entitled to treat them as such. The Employee may argue that the relationship of trust and confidence has broken down and use discussions and any related documents as evidence in a claim for constructive dismissal and/or discrimination. It is obviously in the employer’s interests for the employee to sign the agreement. For this reason, in most cases, the employer will contribute a sum towards the employee’s legal fees in having to seek independent advice concerning the agreement. For further information contact Andrew Egan on 01635 521212 or andrew.egan@clmlaw.co.uk
Email me Graham@verbatim-cc.co.uk (subject Buzz offer – free video series). I will send the first 10 of you to email me FREE of charge my brand new video training series on delivering outstanding customer service on the telephone.
FREE
Training Video
These ten core skills have been at the centre of all of Verbatim’s in house training and my commercial offering to organisations to train front line staff on ½ day training workshops valued at £750 +VAT and its yours for free. Graham Hill Founder of Verbatim Berkshire’s leading telephone answering service. Established in 1997 with over five million calls on the clock!
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Local job offers with Local Buzz online Visit our website today to apply for a new job locally. If you have a position that you would like to advertise, please contact us asap.
news@localbuzzmagazine.com 01635 200006
Open 10am - 6.30pm
01635 269678 www.4-kingdoms.co.uk
Newbury Rd, Headley Hants RG19 8JY
The word “witch” comes from the Old English wicce, meaning “wise woman.”
ers!
Spooky spid
Handy sweets!
Be creative great treats to make with the kids
Fun fruit!
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Halloween is the second highest grossing commercial holiday after Christmas
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Supermarkets are a great place to find costumes
It's time for ghosts and ghouls. . . Here are some tips to make it a night to remember! But how did it begin? Halloween began as the festival of Samhain. It was part of the ancient Celtic religion in Britain and other parts of Europe. At the end of summer, the Celts thought the barrier between our world and the world of ghosts and spiritIt's in America that Halloween has really taken off. Irish immigrants to the United States raised the popularity of Halloween during the 19th century.
Home s decoration
During the 20th century it became more and more popular, with traditions like pumpkin carving and trick or treating becoming part of TV shows, books and movies.s got really thin. This meant weird creatures with strange powers could wander about on Earth. The Celts had a big party. It was all about scaring away the ghosts and spirits. Later, with the Christian religion, the day became known as All Hallows' Eve - the day before All Saints' Day on 1 November.
The owl is a popular Halloween image. In Medieval Europe, owls were thought to be witches, and to hear an owl's call meant someone was about to die.
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Try canoeing
There are more than 2,000 miles of waterways around Britain, so why not make the most of them?
Take a stroll From a relaxing amble after Sunday lunch, to a full day’s hike, our waterways offer numerous opportunities for walking. There are many circular routes you can take and the toll-paths are car-free. The Newton Poppleford & River Otter walk in Devon, for example, is a beautiful walk along the river, stopping off in the picturesque village of Tipton St John. Find a route near you at www.ifootpath.com.
Cycle Many of the canal paths are ideal for cycling. Pick up an Ordnance Survey map, or plan your route with www.sustrans.org.uk. The Trans Pennine Trail is a good option, with more than 60% of the route being traffic-free and fairly flat.
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Almost 2 million people go canoeing in Britain. It’s a great way to keep fit while exploring the countryside. Check out www.canoe-england.org.uk for inspiration. Trails are colour coded from easy to challenging, so you can pick a route to suit your ability. Purton to Sharpness on the Gloucester & Sharpness Canal, for example, is classed as an ideal route for beginners. You’ll pass through several villages on route, so may even be able to stop off for a quick cuppa. You need a license to paddle on many of Britain’s waterways, which can be bought from the Canal and River Trust: www.canalrivertrust.org.uk
Britain’s
Waterways
Enjoy a leisurely boat ride Whether you hire a narrow boat for a day, or a week, boating is clearly one of the best ways to enjoy Britain’s waterways. Visit www.waterways.org.uk for advice and tips. There are more than 100 boat hire firms, with many of the larger ones offering the option to pick up and drop off at different locations. You don’t need any previous experience, as most firms will give you a short training course before you set off.
Feeling adventurous? We might think of white water rafting as something to do on holiday, but there are a few British centres. The National White Water Centre, for example, runs sessions on the Welsh mountain river Afon Tryweryn, with prices starting from just £35 for a taster lesson.
Cast off A leisurely day’s fishing can be a great way to unwind. You will need to purchase a rod fishing license from the Post Office before you cast off. An annual license starts at £27, though you can also buy licenses for shorter periods of time from just £3.75. Fishing rights are often owned by a local fishing club, but a Waterway Wanderers permit (£20 a year) gives you access to most stretches.
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Wokefield Park
An inspirational venue in an exceptional setting Set in 250 acres of beautiful Berkshire parkland, Wokefield Park is an exceptional hotel and conference venue. Located close to the town of Reading with easy access from junction 11 of the M4, direct train links into London and just 40 minutes from Heathrow Airport, the hotel is ideally placed for all types of events and leisure breaks.
Tel : 01189 334378
www.deverevenues.co.uk
wokefieldeventsteam@deverevenues.co.uk Wokefield Park, Goodboys Lane, Mortimer, Reading RG7 3AE
Combining a traditional mansion house with the amenities of a modern executive centre, Wokefield Park offers an extensive range of accommodation along with superb leisure facilities including a gym, swimming pool, a Steam, Bake & Grill Restaurant, a bar and free Wi-Fi throughout. And for golf-lovers, a US PGA-standard 7,000-yard championship golf course sits in the grounds boasting elevated tees and nine lakes for the ultimate golfing challenge. The venue has 51 high-tech event spaces across its two unique venues with each room offering state-of-the-art audio-visual equipment, free Wi-Fi and a dedicated in-house events team. And the 250 acres of grounds lends itself perfectly to a range of outdoor activities and team-building events from high rope courses to climbing walls to Segway tours whilst also providing the perfect backdrop for weddings and celebrations.
f d g e in Ch . ce uc ad on ur od e gs y so d. e tr H d In ew Ho call par r n on s lo pre ou im d i ly S o h fo res ur d f l o an
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Simply an amazing venue in Newbury, Berkshire
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Championship 18 hole golf course, membership available Conference and banqueting facilities
Unique wedding venue licensed for ceremonies
18th Century manor house set in over 500 acres Bar and restaurant open daily Non-members welcome
Driving range open 7 days
Fishing on the river or the lake Hotel accommodation in the manor or lodges on the estate
Donnington Grove Country Club, Grove Road, Newbury RG14 2LA Tel: 01635 581000 - Fax: 01635 552259 enquiries@donnington-grove.com www.donnington-grove.com
Guy Kremer LOCAL BUZZ hair expert Guy Kremer Stonemasons Court 67 Parchment Street, Winchester 01962 860149 www.guykremer.co.uk
Wedding Style No bride wants to have a bad hair day for their wedding, so getting it right has never been so important. Internationally-renowned celebrity hairdresser Guy Kremer loves working on weddings, and says it's never too early to start planning the perfect look. "A bride should come for a consultation at least a month before the wedding," says Guy, at his Parchment Street salon in Winchester. "But she can start preparing her hair straight away to ensure it is in the perfect condition for her special day."
"Remember, the hair style you choose will need to work with your preferred style of dress - whether it has a high collar, ornate decoration or low neckline. "It should also reflect your personality, and the style of the wedding. If it is a country wedding, the look can be informal - flowing and soft. A more formal wedding needs something more elegant and sophisticated. "I see it as my role to make sure the bride feels 100 per cent confident with the way she looks. Planning a wedding can be very stressful, so it's nice for me to make one aspect of the day as easy and relaxing as possible."
Guy Kremer Multiple award winning celebrity hairdresser and twice-honoured Fellowship of British Hairdressing, Hairdresser of the Year, Guy Kremer has a firm foot in the South. He has a French provenance, an English heritage and an international reputation. His unmistakeable style of hairdressing – distinctive, elegant and chic – is loved by his clients and admired by fellow professionals worldwide.
Guy and his team are available to style your entire wedding party, from the bride and groom to the bridesmaids, mothers and extended family.
in
For more information visit guykremer.co.uk
W
style your wedding party
w a res or ty l se th e w e ith pa £ ge 1 G u 45 00
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The famous Frenchman, who has styled the hair of some of the world's
most glamorous women, recommends discussing your colours and themes with your stylist, and taking in samples of your dress material to help decide on colour, highlights or hair ornaments.
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fashion
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1.
ilver
By Janine S
The Art of Layering
2.
Autumn has to be my favourite season for fashion. Between the cozy knits, killer boots and edgy jackets, what's not to love? While it does require a bit more effort than the summer season (after all, what's easier than throwing on a sundress or romper and sandals?) a few key pieces can quickly add both interest and polish to your outfit. Winning at autumn dressing is all about learning how to master layering. By arranging light layers on top of each other, even if the temperature drops once the sun sets, it's easy to always be comfortable. Start with a thin t-shirt or tank top. Over that, layer a light jumper and a pair of jeans or black trousers. Finish the look off with a daring jacket and a pair of stop-and-notice-me boots for a look that's anything but boring!
4.
Get the Look
Layering is also a great way to extend the life of your favourite summer dresses! Rather than pushing my summer clothes to the back of my closet, I add a pair of tights, some cute booties, a cardigan and perhaps even a skinny belt to tie it all together and now my "out of season" clothes look perfectly on point! To make getting out the door even easier, fill your closet with versatile layering pieces such as a trusted black or brown leather jacket, a colourful scarf to draw the eye to your face and don't forget a transformative pair of boots to easily up the wow factor! e.com uzzmagazin ne@localb hion as email: jani zF uz LB @ tagram: twitter/ins
3. HARBOUR Jersey Top Joules £24.95
2. PENELOPE Jersey Pencil Skirt Joules £34.95
4. HARBOUR PRINT Jersey Top Joules £29.95
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8. 10.
Have any questions, comments or thoughts? Feel free to drop me an email or send me a tweet! Your question could be featured in the next issue! 1. kavanagh coat denim The Clothes Shop
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From our local High Street
5. H&M studio aw 16 £86.00 6. H&M studio aw 16 £51.95 7. H&M studio aw 16 £86.00
8. Green velvet jumpsuit New Look £34.99 9. Navy blue velvet box clutch New Look £19.99
You can find New Look, Joules and H&M at Newbury's Parkway Shopping
10. Pink velvet off the shoulder top New Look £17.99
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Growing up you might have heard a lot of style rules, but you can say goodbye to all those old guidelines; this season it's all about mixing prints!
Play with Prints
To keep the look clean and modern, opt for a sleek silhouette or ditch your basic black for a fun colour.
Wrapped Up in Velvet Velvet has been taking centre stage, this luxurious fabric has popped up all over catwalks from London to Milan. Not only is it super soft, but the heavier fabric is perfect for those crisp autumn nights. This season designers incorporated velvet in all it's splendor. A big hit on the runways at Prabal Gurung, DKNY, Fendi, Ralph Lauren, Alberta Ferretti, and Adam Selman, to name a few, velvet really is this season's go-to textile.
ON trend
Rocking the runway with prints-on-prints, both Marc Jacobs and MSGM sported outfits with 4 and even 5 different ones all at once! With so many gorgeous coats and frocks comprised of multiple prints, it's now easier than ever to get completely decked out. Or pair your favourite prints together like Salvatore Ferragamo does. To mix and match at home, start with one dominate print and then add an accent print. Play with different scales, but keep in the same colour family to ensure your outfit remains cohesive.
Autumn is here, it's time to up your style game!
Boot Up Shoon Bergamont ÂŁ135
Graphic Eye It's time to up your eyeliner game!
By creating a heavy geometric shape or Armani's Autumn 2016 Collection moving your traditional simple eyeliner up presented at Milan Fashion Week was from your lashline to the crease, you get centred around velvet. Armani has an entirely new look. It doesn't matter Shoon Babington ÂŁ120 "always loved this material for it's if you go for an exaggerated wing, subdued, intense splendor," he a bold oblong sweep of charcoal incorporated it into round or something in between, Nothing screams autumn like a new pair of boots! collared jackets and wide daring eyes are worth a This season's most prominent footwear trends leg trousers, mixed it with lace second look. include both the mid-calf boot and the over-the-ankle boot. and embroidery and paired it Your sky high tall boots are still very much in style, but these with satin and ruffles. @Glamba shorter alternatives decked out with chunky block heels and Whether sewn into shoulder large buckle embellishments are a great way to add some bearing dresses like at Monse, edge and still show a little leg. stitched into trousers like at If you have trouble finding boots that fit around your calves Jill Stuart or constructed or if you're looking to update some of the autumn staples you into an elegant suit like at already own, this is a great option. Plus these new styles with 3.1 Philip Lim, velvet always chunky block heels are not only fashion-forward, @Marc Jacobs feels indulgent and oh so chic! but they also prove to be a bit more comfortable This season we're betting velvet and stable than a thin stiletto. will be your newest crush! @Oscar de la Renta Keep it sleek or buckle up with lots of embellishments, either way @Yde you can't go wrong!
The clOTheS ShOP Of Newbury - Founded in 1985
The Clothes Shop, your local supplier of beautiful clothes from everyday wear to special occasions. Dress and jacket by Ella Boo in unique fabrics from a collection designed in Ireland.
Gorgeous Garden for a perfect outdoor wedding
Pop in to see a range of unique stock that will make you stand out from the crowd and feel extra special for any occasion. Hat hire and bespoke hat service available.
Licenced for civil ceremonies under the Rose Arbour, Rookwood offers the quintessential English Garden wedding, together with stylish accommodation on site. For more information on civil Ceremonies and Marquee receptions from 70 up to 180 guests, please call Charlotte on 01488 608 676. Rookwood House Newbury, Berkshire RG20 8JX www.rookwoodhouse.co.uk
01635 47832 Open Tuesday - Saturday 9:15am - 5:00pm www.theclothesshopnewbury.co.uk
12 Pound Street, Newbury RG14 6AA
THE Essential Loafer
27 Northbrook Street, Newbury Tel: 01635 551945 24
fashion
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more than
THATCHAM FESTIVAL 2016 8th - 21st October at venues across Thatcham
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free events!
Amazing Autumn Thatcham Nature Discovery Centre Sunday 16th October 2016
www.thatchamfestival.info
Books LOCAL AUTHOR
T: 01635 863592
Street Food Festival On Thursday 8th, Friday 9th and Saturday 10th September, Blue Collar are launching a brand new Street Food Festival and transforming Reading’s Forbury Gardens into the capital of food, booze and entertainment.
That Summer in Ischia Penny Fenny Ischia is an Italian island in the bay of Naples. Liddy receives a phone call from her best friend, Helena, inviting her to spend the summer there as an au pair to a wealthy family, she can hardly resist. Helena assures her that the children will be no bother and they can spend two months sunbathing on the beach. Only it doesn’t turn out that way. Fenny Ischia are truly magical, evoking a carefree exotic lifestyle, and contrast with the clear descriptions of the author’s native Liverpool. A great read.
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Which Witch? By Eva Ibbotson Set in the English countryside this is a fantastical novel for readers aged 9-11. As the story begins we learn of the darkest wizard in the country. Arriman the Awful lives near the village of Todcaster and spends his days performing dark magic. However, over the years he has grown tired of this and is delighted to receive a prophecy that a much darker wizard will appear and take over his role. However, when no one appears he decides that there is only one thing for it: he must take a wife and have a child who will take over from him. So he calls together the seven witches of Todcaster and holds a contest to find the darkest witch.
A Grandmother's Legacy By Jenny Mallin Local author Jenny Mallin recently self published her fascinating book which is available from Amazon. A Grandmother's Legacy is based on all five of her grandmothers who lived in India during the British Raj, and left behind a legacy of an old recipe book. The book was started by her great great great grandmother, Wilhelmina Sausman in 1844. Wilhelmina, a fifteen year old bride wrote down all her recipes and then handed it over to her daughter Ophelia Hardy, who did the same thing. Each generation passed that book on, until the book finally ended up with Jenny. It's a story about these extraordinary ladies and a most fascinating read.
From midday to 11pm, street food will be served from over twenty handpicked food stalls, serving eclectic, gourmet dishes from around the world. A selection of drinks will be served from Hop On Inn’s converted double decker bus bar, while Beetle Juice’s iconic VW camper van will provide exclusive cocktails. Enjoy all this alongside live music and entertainment.
Thatcha Dunstan Sunday
Autumn Bird Walk Thatcham Natureth Discovery Centre Sundays 9th & 16 October 2016
Kennet Dance Kennet School Friday 14th October 2016
Thatcham Rugby Football Club Junior Tag Rugby Festival Henwick Worthy Sports Ground Saturday 8th October 2016
am Classic Car Show n Green 8th October 2016
If you have an event and would like to promote it in West Berkshire and North Hampshire, please get in touch via events@localbuzzmagazine.com
Death at Donnington Donnington Valley Hotel Tickets 01635 41464 Friday 14th October
Local Events At The Donnington Grove
A terrible crime has been committed. Do you and your team have what it takes to follow the clues, solve the mystery and bring the culprit to justice?
art exhibition Friday 7th October
Tickets are £10 each, and will include a glass of wine, some nibbles.
Set at the Donnington Valley Hotel in the roaring twenties, West Berkshire Mencap proudly presents the vocal talents of Miss Kitty Mazinsky and the acting skills of Kevin Hallett in our first ever Murder Mystery dinner. All proceeds raised from the event will be used to provide services for the children and adults with learning disabilities who West Berkshire Mencap support.
Award-winning early music ensemble
Charivari Agréable at Shaw House
www.donnington-grove.com 01635 581000
They have invited me to include my art on the Friday Night and Saturday daytime. To kickstart the weekend we’ll relive the magic of my first exhibition (A Party of Art) with the ”The Art of Donnington” Exhibition”. The evening will start with a glass of wine and some nibbles and there will be live music to get us into the ‘swing’. (Pardon the pun as Donnington Grove is also a golf club!) liz@elizabethharwood-art.co.uk
Dinner Dance featuring Will Blake Band Saturday 8th October Dinner served 7.30pm - £35.00 per person (1 in 10 free) Carriages at midnight Enjoy a sumptuous three course meal and dance the night away to the Will Blake live band and disco. To book please call Donnington Grove on 01635 581000 or Events@donnington-grove.com
family fun day Sunday 9th October
Ravish’d by Magic
Free admission Open Day – all Welcome
Friday 11th November
11am – 4pm
Magic, necromancy and superstition in the reigns of Elizabeth I and James I. Contemporary anecdotes and readings from Shakespeare’s sonnets. Songs and instrumental pieces from the Golden age of England and Spain.
Live music, BBQ, Bouncy Castle, Afternoon tea, Crazy golf, Face painting, Ice cream and much much more. Donnington Grove Country Club, Grove Road, Newbury RG14 2LA www.donnington-grove.com 01635 581000
FREE ONLINE! upload your events
ine.com www.localbuzzmagaz Some details may be subject to change so please check before you book or travel for an event ://entertainment.askbuzz.co.uk
food and drink
a warm welcome awaits you
As the Autumn approaches, The Bull will be offering a seasonal A La Carte menu, our ever popular ‘Pub Classics’ as well as Bar Snacks and Sandwiches. Something for every taste and occasion!
Nobody can offer Indian food like we can! Savour a wide variety of meals with distinctive flavour and aroma served by friendly staff.
www.thebullinnstanforddingley.co.uk The Bull Inn, Stanford Dingley RG7 6LS Follow us on Facebook!
01 ca 18 ll to 9 7 us bo 44 on o 58 k 2
Indigo Bay Restaurant specialises in traditional tandoori and Indian curries. Take advantage of our “Family of 4 Offer” - see the back of Local Buzz and call us to book your table.
01635 35000 54-55 Bartholomew St Newbury RG14 5QA www.indigobayrestaurant.co.uk
One of Europe's premier vegan events VegfestUK has announced a line-up of speakers and caterers that celebrates diversity and multiculturalism at its upcoming London event on October 22nd 23rd 2016 at Olympia London (West & Central Halls Levels 1 & 3).
VegfestUK London Celebrates Multiculturalism at Olympia London event "Vegan events like this present an excellent opportunity for cultures from across the globe to unite in a celebration of food, music, philosophy and lifestyle,'' said VegfestUK organisers. VegfestUK London combines excellent food, shopping, information, entertainment and socialising all under one roof. In addition to the Pro-Intersectional Vegan Conference on Sunday, the whole event consists of 250 stalls,
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plus a Vegan Athletes Summit on Saturday, a Vegan Health Summit, a Vegan Activists Summit, a Mature Zone, a Teen Zone, cookery demos, a living raw zone, on top of stand-up comedy, music, kids activities and more!
london.vegfest.co.uk
Livingwell Health Club has undergone a refurbishment programme alongside the hotel which has also had an extensive multi million pound investment in preparation for the DoubleTree by Hilton rebrand by the end of the year.
Refurbishment The concept behind the Livingwell brand is to provide our members with a personalised fitness journey within the comfort of the hotel. The connected Space lounge is the perfect place to relax after a work out or to meet up with friends and enjoy a Starbucks!
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Reasons to join the newly refurbished Livingwell Health Club! 6. Steam Room
2. Personalised Fitness Programme
7. Sauna
3. 25% Discount off Food and Beverage
8. Aqua Classes
4. Precor Gym Equipment
9. Bi-Annual Member Events
5. Swimming Pool with Spa Pool
10. Free Car Parking
Refer a new member to us and receive a bottle of Prosecco as ‘Thank You’ at the start of their membership.
us ll Ca
Tel: 01635 247010 newburynorth.hilton.com Facebook.com/ hiltonnewburynorth
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Hilton Newbury North M4 Jcn 13 Oxford Road, Newbury RG20 8XY
ow Li H vin or o ilt g v n on W isi 0 N ell t 16 RG ew He us a 35 20 bu alt t 24 70 8X ry N h C 20 Y o lub rt h
1. No Joining Fee
health . beauty . wellbeing
other services
Fear of Birth?
Charlotte Bigwood Massage Treatments Kamila Kaminska Counselling Pre & Post-Natal
Hypnobirthing is a complete antenatal course to empower all pregnant women, and their partners, to trust themselves and the choices they make, so that they can achieve the best birth possible and know that their baby had ‘the right birth on the day’. You’ll learn life tools to help you deal with inevitable stresses and anxieties during pregnancy, birth and beyond, and understand how to take charge of your thoughts and use them in a positive way.
Carolina Gonzales Kundalini Yoga Health Coaching Sheila Bond Mindfulness Aisling McGreevy Access Consciousness Integrated Energy Therapy
Claire Bushell DIRECTOR OF THE WELLBEING CENTRE & HYPNOBIRTHING ANTENATAL TEACHER
Claire Bushell Hypnobirthing Antenatal Teacher
Sat 17th September
Wellbeing Open Day
Come along to our Wellbeing Day Saturday 17th September at The Wellbeing Centre. A day packed with talks, meditations, group-tasters, and one-to-one therapy tasters. Entry is just £5 if bought in advance (£10 on the day)
Launching a wonderful new partnership with Laurabella Day Spa and the Hilton Hotel Newbury Now we are able to offer wonderful spa deals with the option of going onto the Hilton Hotel in Newbury for a meal, weekend break or a much needed get away from the children or home without going too far.
T: 01635 291211
www.laurabella.co.uk
dowNLoad THe LaUraBeLLa app Book online www.laurabella.co.uk 32
for more fantaStiC offerS viSit our webSite
Complementary Therapy Centre www.newburywellbeing.com T: 01635 552874
Couple get away £199 for 2 1 hour in the hot tub with a glass of prosecco 40 minute back massage each Back to the Hilton Hotel for a Luxury 3 course meal & bed and breakfast Spa party for 4 or more people £99 per perSon the Hilton mix and match Spa experience Use of Hot tub and a choice of 2 treatments Transport from Laurabella if required Bed and breakfast at the Hilton Hotel laurabella Sept offer £40 per perSon Use of hot tub for 1 hour with a glass of presecco followed by a 50 minute face and body ritual massage
Laurabella Day Spa
opening Hours Monday to Thursday 9am to 9pm Friday and Saturday 9am to 7pm Sunday 10am to 4pm For extra information and daily promotions find us on Facebook and Twitter and like our page.
Strattons Farm, Newbury Road, Kingsclere RG20 4SZ
“I first visited Mel for a recurrence of my bad back and she has improved that to levels that others over the years, have never attained” JOHN
Mel Harrison
Providing a professional and personalised osteopathic approach to give you pain relief
My secret to
Joint Relief Are you thinking twice about everyday activities? Do you get a painful reminder when you do a movement you consciously try to avoid?
07727 666312 www.melharrisonosteopath.co.uk melharrison156@yahoo.com Melanie Harrison Osteopathy @OsteoMel
So what causes joint pain? l
Old injuries
l Repetitive movements l Posture problems l Age
HEAL YOUR MIND & BODY
l Inactivity
My secret? Exercise
with the simplicity of natural energy
Ignoring pain won’t make it go away, neither will avoiding those pain trigger movements. In fact, limiting movements will weaken muscles which will actually exacerbate joint problems. Those muscle weaknesses will eventually affect posture, creating a cascade of further problems. Doing specific exercises for your condition may even allow you to postpone or even avoid surgeries and in some cases, relieve your pain altogether by strengthening key stabilising muscles and restoring flexibility. Exercise is also good for your heart, mind and may even shift some of those extra pounds. . . it doesn’t even have to be intense exercise.
So why not give it a go? Come to me for specific exercises that may help alleviate your problem.
PRANIC HEALING QUANTUM Violets Quantum Violets fully qualified Pranic Healers treat physical and psychological conditions.
Specialising in:
Anxiety
PTSD
Depression
ME/CFS
Autism (ADD, ADHD)
Twin Heart Meditation Adult Class Mondays 7pm to 8pm (£5)
Fairbourne Clinic 01635 44200 / 07437 229 586 E: info@quantumvioletspranichealing.co.uk ASK QUANTUM VIOLETS BUZZ COMPLEMENTARY THERAPY ENERGY HEALING EXPERTS. Heide, Diana, Maddy and Esther
07727 666312 www.melharrisonosteopath.co.uk melharrison156@yahoo.com Ask mel - local Buzz Osteopathy Expert
Pranic Healing is not intended to replace modern medicine but rather to compliment conventional medical practices as well as other alternative methods. If symptoms persist or the ailment is severe please immediately consult a medical doctor. We are regulated by Pranic Healing UK & Ireland © 2015. Quantum Violets | Pranic Healing
Suitable for all ages. Suitable for animals.
www.quantumvioletspranichealing.co.uk 33
Yoga has been a top trend for a few years and it doesn’t seem to be dying down any time soon. That’s most likely because it isn’t just another trend!
Why Yoga is Good For Body and Soul The benefits of Yoga are numerous and by practicing this art of stretching, strengthening & relaxation you could enhance not only your physical fitness but you’re mental health as well!
The benefits of breathing Everyone seems to be busy these days and many of us are rushing around juggling work, family life and social time. The idea of sitting still and taking a few deep breaths can seem impossible and even to some like a waste of time, when actually taking a deep breath could be the most productive thing you do all day! The amount of Oxygen in your system directly affects the amount of adrenaline you produce, so by taking a few deep breaths you will be able to reducing levels of anxiety and stress, allowing a much calmer and productive thought process to take place.
Stretching & physical benefits It’s simple, tight muscle just don’t work efficiently! If you’re working hard to maintain a fitness programme but neglect to stretch, you are hugely reducing the benefits of your workout! Stretching allows muscles to increase flexibility, improve range of motion, reduce the risk of injury and improve over all performance!
Relaxation Being able to relax the mind is crucial when to comes to balancing mood, improving sleep and aiding concentration. Taking just 15-20 minutes to rest without television, mobiles or a tablet can have a marked improvement on your concentration and energy levels, allowing your mind to function better for the time ahead.
Shakira Akabusi www.stronglikemum.com T: @shakiraakabusi I: @shakira.akabusi www.facebook.com/shakiraakabusifitness
My book is based on all five of my grandmothers who lived in India during the British Raj, and left behind a legacy of an old recipe book which was started off by my great great great grandmother, Wilhelmina Sausman in 1844.
A
Written by Jenny Mallin
Grandmother's Legacy Wilhelmina, a fifteen year old bride wrote down all her recipes in the most beautiful copperplate handwriting, and then handed it over to her daughter Ophelia Hardy, who did the same thing and each generation passed that book on, writing down all their recipes, until the book finally ended up with me. It's a story about these extraordinary ladies, my grandmothers, who were brought up during the reign of Queen Victoria and King George, fiercely loyal to Queen (and King) and country, yet lived 6,000 miles away in India. There are over 500 recipes in my "legacy" book of my grandmothers, and in my published book there are over 70 recipes which I have taken from the grandmothers and converted into metric, with my mother being the chief taster,
I would only move on to the next recipe once my mother was satisfied that the taste was authentic - in some cases the recipes would be tested, six or seven times over in order to meet my mother's approval. I have recently returned from a month long book tour in six cities right across India, where I was following in my grandmothers' footsteps and lived a hop, skip and a jump from their houses in order to gain a real insight into the kind of area they once lived in: the markets, churches and institutes still remain. My book talks were held at some prestigious locations such as the Victoria Memorial Hall in Kolkata, and the Cama Institute in Mumbai, I met hundreds of people who attended my book talks and was overcome to find that 75% of my audience were men. They would enjoy listening to stories of the Railways in India, the First World War in Mesopotamia where India servicemen were posted and of course the lifestyles of my grandmothers which I managed to bring to life through a powerful and moving Powerpoint presentation.
Meet Aaron from The Unruly in Parkway "I started having tattoos 12 years ago when I was part of a skater culture. At that time, it was unusual and really against the grain. My friend started having tattoos so I did! Later, tattoos become really trendy and is now accepted by society and this is the time that I wanted to evolve and still be outside the box by having something a bit shocking, so the tattoos got higher and out on the hands and face; they have become more aggressive and different. I wish I could have more but as a business owner, I have to be presentable but I will carry on as I still have spaces left!"
Fancy a
Tattoo? Meet Lee from Timpsons at the Kennet Centre “I had my first tattoo when I was 22. I wanted one for ages but jobs prevented me having one. I remember seeing my relatives having tattoos and I was fascinated about the imagery but also how it would stay on the skin and the different layers needed. I literally love everything about it, including the culture. The reason I had it done is because I always liked the artwork. I would have loads more as I am not even 10% finished. My aim is to have the whole body covered but not the face!�
It always amazes me the time and money spent on tattoos and why people choose to mark their bodies forever, something that once was associated with sailors, convicts and gang members. I was delighted to meet two local people who shared their stories with me. Tattoos are everywhere. Tattoos are respectable and no longer associated with sailors, convicts and gang members. It seems that one in five adults say they have or are planning to have one. But increasingly bearers are no longer content to settle for a single, discreet tattoo that can be easily concealed. Instead, the inspiration could come from David Beckham, who has no fewer than 34 tattoos, and Cheryl Cole, whose collection includes a bunch of roses tattooed across her lower back, buttocks and legs. However, typically it can take between two and seven years before getting a second tattoo. The psychology of tattooing has been the subject of increased academic analysis in recent decades. But what drives people to come back for more,
rather than settle for a single tattoo, is a question that researchers have largely neglected to address. Studies found that personality differences between tattooed and nontattooed individuals were generally small although those with tattoos tended to be more extroverted and display a greater "need for uniqueness". Most people want to feel unique as an individual, which therefore brings you to think it is an aesthetic preference, however an increasing number of people who suffer from vitiligo, which is a condition that leaves much of the skin covered in white blotches, have chosen to have tattoos to conceal this condition.
property
Unit 5 Station Road Industrial Estate in Thatcham
By Richard Deal
Property Expert From Deal Varney www.dealvarney.co.uk
The post Brexit/holiday period has caused a slowdown in demand but the market appears to be re-adjusting – with the exception of the investment market and the expectation is a return to ‘business as normal’ for the last quarter.
Greenham Business Park has enjoyed a period of busy activity with strong lettings and sales.
Property Roundup Transactions during the month Offices at 7 West Mills Yard has been let with minimal marketing on quoted terms of £5,500 p.a. for 273sq ft of space. The first floor of St Luke’s House has been acquired by private investors. . . the day the Brexit vote was revealed! The property is let and was bought at 7½% yield on income. Yet more lease negotiations at Crownmead Thatcham have concluded, with Lloyds Chemists renewing for 10 years,
securing the future of this business in this popular neighbourhood centre. Unit 5 Station Road Industrial Estate in Thatcham, which is an industrial unit of 6,500sq ft has been let on a new 5 year lease. Acting for the landlord, Deal Varney have negotiated a new lease with an American based company that have expanded their business operation by acquiring a Thatcham based company that will be occupying the building. A brand new workshop/warehouse is presently under construction and known as The Barn, The Long Yard, Shefford Woodlands. Practical completion is anticipated for early September and the building will provide 2,400sq ft of high quality accommodation benefiting from excellent levels of insulation as well as an air-source heat pump, LED lighting and PV panels on the roof for electricity generation. This building is available to let on a new full repairing and insuring lease for a term of 10 years at a commencing rental of £21,600 per annum.
7 West Mills Yard
The Barn, The Long Yard, Shefford Woodlands
Greenham Business Park has enjoyed a period of busy activity with strong lettings and sales. Copart UK, the national car salvage company, has taken 20 acres open storage land, buying the land for car storage, office and workshop use. Marshall Motor Group Ltd, a top 10 motor retail group, has also taken land at the front of the Park to develop a new Jaguar/ Land Rover showroom. They will be investing £10m, in the new facility which will include a car showroom, 18 bay workshop and customer aftercare centre which is due to be open in December. Deal Varney are joint agents with Richardson Commercial for the Greenham Trust.
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pet feature
It's very surprising how many people come to us because their dogs have itchy dry skin or they tend to scratch their ears as well as chew their feet.
Diet affects
your pets! In some cases, they have poor digestion and their bowel movements are incredibly soft and smelly. However, these issues have been resolved when we advised them to change their pet’s food to a gluten free or grain free diet. Not long ago, Alan spent some time with a customer to help resolve issues that her Labrador “Poppy” was having. Sadly “Poppy” was suffering since she was 8 weeks old. Here is what Poppy’s owner had to say, “Since Poppy (our black Labrador) arrived with us at 8 weeks old, she had always had problems with her bowels. Her stools were very loose and sadly she also liked to eat them. As per the advice of my vet and many online forums, I had tried various different foods with little improvement. When I met Alan we had a long chat about it and he advised that If you don't know what's in their food, you don't know what's in your pet
perhaps she had a gluten intolerance and we could try her on a gluten free range of food. This made a huge improvement, but instead, left her slightly constipated, so Alan came for another visit and we chatted further. We discussed the different food options and my concerns with the current food. We decided to change Poppy to the maize lamb and rice that is slightly lower in protein. Since then she has been absolutely brilliant and I couldn’t be happier.” Our advice to all pet owners is always check the food ingredients list so that you know what you are feeding your pet. We only use human grade standard foods with no additives or preservatives or anti moulding agents. Make sure there is an honest label policy which means that the food is analysed 100%.
We offer a free advice line to our customers on all your pet’s needs; whether it is nutritional, behavioural or veterinary issues, we have a team of experts waiting for your call.
It’s Only Natural... For head to tail nutrition we carefully choose the ingredients that go into your OSCAR Pet Food. To truly Optimise Nutrition - we only add supplements that are from a natural source and that are proven to be beneficial to your pet family’s health and well-being. Our supplements, vitamins and minerals are designed to specifically aid the immune system, digestion and to help your dog throughout all life-stages; from puppy to senior. Give us a call on
07914 015 719 www.oscars.co.uk 39
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garden view
We all love flowers. They’re what gardening is all about and the fact that they tend to be relatively short-lived makes them special. Green
foliage A garden can’t survive on flowers alone. It needs to look attractive all year round. This is where friendly foliage plants come in to their own. Many non-evergreen plants have beautiful showy foliage between April and November and we’d be mad not to take full advantage of it.
Rodgersia pinnata An excellent example. It has huge, attractive bronze, leathery leaves which are almost sculptural in appearance. As a bonus it sends up feathery cream flowers in the summer. It likes soil which doesn’t dry out. A pebble mulch works brilliantly because it complements the plant.
struthiopteris. Plant them under trees and shrubs and watch the stunning lime-green foliage unfold each spring.
New Zealand flax A few years ago I had a wonderful purple New Zealand flax, Phormium tenax. Its bold, dramatic fountains of spiky foliage made it a firm favourite. Unfortunately it succumbed to an extended period of sub-zero temperatures one winter. I keep meaning to try again.
Grasses Many people forget grasses when they think about foliage but there are some wonderfully attractive varieties. Try Miscanthus sinensis “Zebrinus”. The leaves look like green ribbons, striped with yellow and reach chest height. Cut it down to ground level each February.
Catalpa bignonioides Finally, if you have the space, for real in-your-face foliage try the goldenleaved Catalpa bignonioides “Aurea”. Grow it as a large bush. Prune each stem back to a sprouting bud around knee-height each spring and mulch with manure at the same time. It will reward you with leaves as big as Frisbees! Now that’s really funky foliage.
Ferns I have had tremendous success with ferns. They are the most useful plant for shade. My favourite is the ostrich-plume fern, Matteuccia
Hosta Truly beautiful leaves but I’ve tried and failed with them on many occasions because my garden is home to a race of super-slugs who seem able eat hostas faster than I can plant them! I’ve had some success with the variety “Frances Williams” which is less prone to attack though I still need to go on slug patrol every evening! Hostas like a moist soil so if yours is on the dry side work in plenty of compost or manure at planting time and mulch well...preferably with something sharp to act as a deterrent to the slimy brigade.
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