Quorum June 2017

JUNE 2017

Coachella Valley Community Associations Institute Magazine

POOL ISSUE

Chris, Jeff and Alan Smith from Alan Smith Pools

energize educate elevate

CAI-CV will energize our members to seek CAI education to elevate themselves & the CID industry.

10 14 15 16 26 30 34 36

An Interview with Alan Smith Electricity & Water Don’t Mix CPO Certification – Worth the Effort Swimming Pool & Spa Self-Inspection Checklist How to Detect Pool Leaks Title 22 Testing Requirements for Public Pools Solar Thermal for Hot Water & Pools Dive into Water Savings by Reusing or Filtering Pool Water

LIFE, lived better.

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GURALNICK GILLILAND & KNIGHTEN _________________________________________________________________________________________________

• Corporate Counsel •

• Legal Opinions

• Assessment Lien and Foreclosure

• • Fees Paid by Delinquent Homeowner • Detailed Monthly Status Reports

40004 Cook St. Suite 3 Palm Desert, Ca www.gghoalaw.com Phone: (760) 340-1515 Fax: (760) 568-3053 For a Copy of our Legal Update Contact Melissap@gghoalaw.com 2

Quorum June, 2017

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3

2017 BOARD OF DIRECTORS COACHELLA VALLEY CHAPTER PHYLLIS HARKINS, CMCA, AMS, CCAM-LS, CAMEX PRESIDENT The Management Trust – Palm Desert GEN WANGLER, ESQ., CCAL PRESIDENT ELECT Fiore Racobs & Powers A PLC GERARD GONZALES PAST PRESIDENT Albert Management, Inc. CAI-CV

EDUCATED BUSINESS PARTNER

JOLEN ZEROSKI, CMCA TREASURER Union Bank

JOHN WALTERS-CLARK SECRETARY Associa Desert Resort Management CARDINAL AMBROSE, CCAM, CMCA, AMS DIRECTOR Albert Management, Inc. TAD BLACK DIRECTOR Associa OnCall RHONDA DREWS, CMCA, AMS, PCAM DIRECTOR Associa Desert Resort Management MATT LAWTON, CIRMS DIRECTOR Prendiville Insurance Agency LOUISE STETTLER DIRECTOR Palm Valley Country Club HOA MIKE TRAIDMAN DIRECTOR Mira Vista HOA

CAI Coachella Valley Office 41-905 Boardwalk, Suite A-2 Palm Desert, CA 92211 Tel: (760) 341-0559 Fax: (760) 341-8443 Website: www.cai-cv.org

A Full Service lAw Firm

CAL LOCKETT Executive Director clockett@cai-cv.org

Providing Practical Approaches in:

ARTICLE SUBMISSIONS OR ADVERTISING INFORMATION

CC&R Interpretation, Drafting and Enforcement

admin@cai-cv.org

Opinion Letters Contract Drafting and Negotiation Civil Litigation Assessment Recovery 73-710 Fred Waring Drive, Suite 120, Palm Desert, California 92260

4

Quorum June, 2017

For inquires contact Jeffrey French www.gbflawyers.com

| 760.346.9310

The materials contained in this publication are designed to provide our members with timely and authoritative information however, the CAI Coachella Valley Chapter is not engaging in the rendering of legal, accounting or other professional types of services. The Coachella Valley Chapter has not verified and/ or endorsed the contents of these articles or advertising. Readers should not act on the information contained herein without seeking more specific professional advice from legal, accounting or other experts as required.

CONTENTS

10 As part of CAI-CV's 2017 Sponsorship and Advertising Plan, the Quorum Committee offered CAI-CV Business Partners an advertising package that included the cover of Quorum, a feature article about the company and a half-page ad. Quorum cover sponsorship packages are still available. Please contact the CAI-CV office at 760.341.0559 for more information.

14

15

FEATURES

10

An Interview with Alan Smith

14

Electricity & Water Don’t Mix

By Kimberly Weiss

15

CPO Certification— Worth the Effort

Alan Smith Pools

By Cal Lockett

Become a Certified Pool & Spa Operator (CPO)

By Phyllis Harkins

16

Swimming Pool & Spa SelfInspection Checklist

By County of Riverside

CHAPTER NEWS

9

CAI-CV Chapter New & Renewing Members

21

CAI Word Search

37

Choose Educated Business Partners

40

Chapter Upcoming Events

CAI-CV

EDUCATED BUSINESS PARTNER

16 CAI-CV.org

37

DIS

SWIMMING POO

facebook.com/CAICV

twitter.com/CAI_CV

5

QUORUM COMMITTEE MEMBERS

choose the right loan

for your next project.

CAI-CV

EDUCATED BUSINESS PARTNER

take that to the bank

CAI-CV

EDUCATED BUSINESS PARTNER

DEA FRANCK, ESQ. CHAIR Epsten Grinnell & Howell, APC RODNEY BISSELL, CO-CHAIR Bissell Design Studios, Inc.

PHYLLIS HARKINS, CMCA, AMS, CCAM-LS, CAMEX BOARD LIAISON The Management Trust - Palm Desert

Brendan Concannon Regional Account Executive 619-261-6643 Toll Free 866-800-4656, ext. 7480 brendan.concannon@ mutualofomahabank.com

KIMBERLY BURNETT U. S. Security Associates

CAI-CV

EDUCATED BUSINESS PARTNER

ERIN FUJIOKA G4S Secure Solutions, USA ANTOINETTE HAMILTON Suntrek Solar

mutualofomahabank.com AFN45863_0117

Member FDIC Equal Housing Lender

CAI-CV

JENNIFER JAMES, ESQ. Law Office of Jennifer James

CAI-CV

SUSAN BROWNE ROSENBERG Desert Cities Indoor Air, LLC

EDUCATED BUSINESS PARTNER

EQUAL HOUSING

LENDER

EDUCATED BUSINESS PARTNER

STEVEN SHUEY, PCAM Personalized Property Management Co.

CAI-CV

EDUCATED BUSINESS PARTNER

DAN STITES CBCI Construction, Inc.

TIFFANY WRIGHT, CCAM The Management Trust, Palm Desert

CREATIVE DIRECTOR & GRAPHIC DESIGNER

CAI-CV

EDUCATED BUSINESS PARTNER

RODNEY BISSELL Bissell Design Studios, Inc. rodney@bisselldesign.com (714) 293-3749

SUBSCRIBER SERVICES

The Coachella Valley Quorum Magazine is a publication expressly prepared for association leaders, managers and related business professionals of the Community Associations Institute. Members are encouraged to submit articles for publishing consideration. All articles accepted for publication in Quorum are subject to editing and rewriting by the Quorum Committee.

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Quorum June, 2017

CONTENTS CHAPTER EVENTS

18

2017 CAI-CV Annual Bowling Tournament Celebrating Real Life Superheroes

18

Friday, June 23, 2017

20

All in to Win at Las Vegas

24

CLAC's 2017 Legislative Day at the Capital

May 3-6, 2017 | CAI National Convention

By Phyllis Harkins

My Experience as a First-time Attendee – What I Learned and How I was Able to Participate in Affecting Legislation

By Sue Anderson

2017 CAI-CV Annual Spring Golf Tournament Friday, April 28, 2017 The Springs Country Club

President’s Message

13

Meet the Board Secretary

21

Meet the Board Treasurer

13

20

32

21

22

24

TOU

RNA

M

E

John Walters-Clark

By Dea Franck, Esq.

Jolen Zeroski

By Dea Franck, Esq.

22

LF

O

8

G

DEPARTMENTS

SPRING T

ANNUAL

N

32

7 C AI - C V 201

CHARITY - Northrise University Providing Hope

27

28

29

By Kathy Pipkin and Alan Smith

27 28 29

Platinum Spotlights

30

Homeowners Association Law

Pacific Western Bank Conserve LandCare EmpireWorks

26

30

Title 22 Testing Requirements for Public Pools

By Julie R. Balbini, Esq.

34

Trending Now

Solar Thermal for Hot Water and Pools

By Antoinette Hamilton

26 36

Water Wise

36

Solar collectors

How to Detect Pool leaks

Sensor

By Katie Evans

Dive Into Water Savings by Reusing or Filtering Pool Water

By Ashley Metzger & Vicki Petek

Pump Strainer

Flow control valve

Filter Check valve

34

Conventional pool heater

CAI-CV.org

facebook.com/CAICV

twitter.com/CAI_CV

7

FROM THE CHAPTER

President’s Message Phyllis Harkins, CMCA, AMS, CCAM-LS, CAMEx The Management Trust – Palm Desert CAI-CV Chapter President

Our thanks to the forty plus CAI-CV members who joined us as we received two National awards in May at the CAI National Conference in Las Vegas. We won awards for Public Affairs and Leadership. The award plaques will be hanging on the CAI-CV office walls soon! Again, our thanks to those of you who helped the Chapter achieve these awards and to those of you who cheered us on both in Las Vegas and from home.

Our May 19th Lunch Program about Rules and Regulations was a huge success thanks to outstanding presentations from President Elect Gen Wangler, Esq. from Fiore Racobs & Powers, APLC and Vanessa Schussler, CMCA, AMS from Sun City Palm Desert Community Association. Look for photos and more information on this program in our July issue of Quorum.

We are looking forward to the June 2nd MOTR and Summer Sizzler events hosted by the Education and Business Partner Committees. At 4:00 p.m., managers will enjoy a MOTR class about “Budgets” taught by Doug Bothe, the owner of Community Association Financial Services, LLC. Following the class, managers will be greeted with an island cocktail and invited to join the rest of our membership at the Chapter’s annual Summer Sizzler. Both events will be at The Classic Club. Traditionally, the Summer Sizzler event has been a time to relax after the “season” is over. For most of us, our work continues to be demanding even in the summer – all the more reason to come enjoy a fun evening. There is no charge for the Summer Sizzler.

I hope you will join us for our June 9th Lunch Program. This program will cover everything you need to know about pools and our guest speaker is national expert and CAI member Alan Smith. (See story on page 10.) Hear about the latest construction and water saving techniques and learn what you need to know about Title 22. Also in June is CAI-CV’s Annual Bowling Tournament on Friday, June 23, at Palm Springs Lanes. This is another opportunity to relax and enjoy the company of your colleagues with great food and beverages. The theme is “real life superheroes” and participants can bring donated goods for Safe House of the Desert, this year’s Bowling Tournament charity.

On July 14th, CAI-CV will be offering the CID Law Course for managers. This course was designed specifically for California managers and meets the requirements under California law for managers to call themselves “certified.” This course is also an excellent refresher for managers and board members wanting to brush up on California statutes. Space is limited so sign up soon.

I want to take a moment to encourage all our members to consider volunteering on a CAI-CV committee.

This is by far the best way to build relationships with your industry colleagues and all it costs is a little of your time. Committees accept new members throughout the year. Call the CAI-CV office for more information and to get signed up.

If your June plans include travel away from the desert, travel safe.

Phyllis Harkins, CAI-CV President

Phyllis Harkins

Phyllis Harkins, CMCA, AMS, CCAM-LS, CAMEx General Manager, Portola Country Club The Management Trust - Palm Desert

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Quorum June, 2017

C A I - CV M I S S I O N S TAT E M E N T The mission of CAI-CV is to provide leadership for successful development and operation of community associations through information, research and education.

FROM THE CHAPTER

CAI-CV Chapter New & Renewing Members NEW BUSINESS PARTNERS STATEWIDE SERVICES, INC. Ramon Fimbres (760) 699-5434 maria@statewideinc.net

PATIO GUYS Gerardo Alvarez (714) 241-1200 commercial@patioguys.com

LAKE MIRAGE RACQUET CLUB HOMEOWNERS ASSOCIATION Jon Roy (760) 773-3522 Jroy@drminternet.com

URBAN HABITAT ENVIRONMENTAL LANDSCAPE Brett Brennan (760) 345-1101 Brett@MyUrbanHabitat.com

NEW MANAGER MEMBERSHIPS ASSOCIA DESERT RESORT MANAGMENT Christie Curtis (760) 346-1161 ccurtis@drminternet.com

PGA WEST RESIDENTIAL ASSOCIATION Michael Walker (760) 771-1234 Ext. 13 mikew@pgawest.org

VISION ROOF SERVICES Dave Bienek (760) 625-7796 dave@davebienek.com RENEWING BUSINESS PARTNERS ASSOCIA ON CALL - DESERT RESORT MANAGEMENT Tad Black (760) 346-1161 tblack@drminternet.com BRS ROOFING, INC. Tony Brasil (909) 884-8505 tony@brsroofing.com KIRKPATRICK LANDSCAPING SERVICES Steven Kirkpatrick (760) 347-6926 stevekls@msn.com SUNTECH CONSULTING & ROOFING, INC. William Fitzgerald (760) 275-4749 wftz@aol.com

Lynda Mancilla (760) 393-5211 lmancilla@drminternet.com Steffani Miller (760) 346-1161 smiller@drminternet.com RENEWING MANAGER MEMBERSHIPS Patricia Smith (760) 200-3924 Qista@aol.com

O'CONNELL LANDSCAPE MAINTENANCE Janalee Arthur (949) 589-2007

GALLERY OWNERS ASSOCIATION Bob Baker Morag Cousins Karl Twomby Neal Victor

Cari Burleigh (760) 347-1999 cari.burleigh@managementtrust.com

MISSION LAKES COUNTRY CLUB Eddie Baxter Lisa Meyer Lorri Rossi Brian Wright

WHITESTAR MANAGEMENT Christopher Bremseth (760) 773-0123 chris@whitestarmgmt.com

Jennifer Carroll (760) 346-1161 Ext. 108 jcarroll@drminternet.com

RENEWING MULTI-CHAPTER MANAGEMENT COMPANY ACTION PROPERTY MANAGEMENT Marianne Simek (949) 450-0202 msimek@actionlife.com

Jennifer Zeivel (760) 346-1161 jzeivel@drminternet.com

NISSHO OF CALIFORNIA, INC. Tom Baird (760) 727-9719

THE MANAGEMENT TRUST-MONARCH MANAGEMENT GROUP A DIVISION John Beaman (760) 862-6331 john.beaman@managementtrust.com

ASSOCIA DESERT RESORT MANAGEMENT Vanessa Ayon (760) 345-4349 vanessa.ayon@associa.us

CLINE AGENCY INSURANCE BROKERS Timothy Cline (800) 966-9566 Ext. 22 tim@clineagency.com

PARC LA QUINTA, HOA Gary Barnett Bruce Latta RENEWING CAVLS David Greig

TRILOGY AT LA QUINTA Sierra Fasano (760) 702-3038 sfasano@mytlq.com

Rhonda Drews (760) 346-1161 rdrews@drminternet.com

AMERICANA GARDENS John Pierce

SUN CITY PALM DESERT COMMUNITY ASSOCIATION Vanessa Schussler (760) 200-2260 vanessa.schussler@scpdca.com

ANP MANAGEMENT Patricia Nugent (760) 289-5279 villaspropertymanager@gmail.com

RENEWING MULTI-CHAPTER BUSINESS PARTNERS ALL COUNTIES FENCE AND SUPPLY Chris Barrett (951) 780-9300 chris@allcountiesfenceandsupply.com

GREEN BRYANT & FRENCH, LLP Ronald Green (760) 346-9310 rgreen@gbflawyers.com

NEW CAVLS Joseph Schneider Susan Wells

DESERT FALLS MASTER ASSOCIATION Jess Rosenberg

SEVEN LAKES HOMEOWNER ASSOCIATION, INC. Silas Dreher SUNRISE RACQUET CLUB OWNERS ASSOCIATION Jack Helscher Nancy Luckritz Leslie Wheeler

Matthew Rittenhouse (760) 346-1161 mrittenhouse@drminternet.com

energize educate elevate

FIRSTSERVICE RESIDENTIAL Jayme Fakehany (760) 808-0821 jlfakehany@gmail.com INDIAN CREEK VILLAS Samuel Hinds (760) 340-1703 icvhoa@gmail.com KEYSTONE PACIFIC PROPERTY MANAGEMENT, LLC Christine Rodgers (951) 769-7598 crodgers@keystonepacific.com

CAI-CV will energize our members to seek CAI education to elevate themselves & the CID industry.

CAI-CV.org

facebook.com/CAICV

twitter.com/CAI_CV

9

FEATURE

An Interview with Alan Smith Alan Smith Pools

By Cal Lockett

A

lan Smith and I had the pleasure of meeting mid-May to prepare for Quorum’s first issue featuring a CAI-CV business partner. I know you will find his story inspiring. Alan Smith Pools became a member of CAI-CV two years ago and the company’s representative in the desert is Kent Westfall. Kent is actively involved with the chapter and sits on the Education Committee. He has been involved with Alan in the pool industry since 1975. Alan has two memberships with CAI-CV, one for Alan Smith Pools and one for Purified Pool Water.

Cal: Tell us about your company. How would you describe Alan Smith Pools to Quorum readers?

Alan: First, I want to thank you and the Quorum Committee for this opportunity to share our business philosophy with CAI. We are humbly grateful for our success and hope we can inspire other businesses.

Today, Alan Smith Pools has two offices, one in Orange, California, and one in Bermuda Dunes. This is a family business. My wife, Teresa, and I founded the company in 1981 and we now have 120 employees, including our two sons, Jeff and Chris. Teresa is our chief financial officer, Jeff is our sales manager and Chris works in residential sales. Since the early 80’s, we have completed more than 29,000 pools and remodels, about 10,000 commercial and 19,000 residential. We have a broad range of capabilities and hold professional licenses including C53 for general pool building, a C27 for landscape and hardscape; and a C61 for commercial water proofing and coating.

Our Orange office specializes in pool renovations for both commercial and residential. We specialize in pool resurfacing, tile, coping, decks and pool equipment. The Coachella Valley office specializes in commercial renovations including plaster, tile, coping, decks and refinishing. We also offer water purification for water conservation out in the desert 10

Quorum June, 2017

for both commercial and residential through our subsidiary, Purified Pool Water. Our focus in the desert is on HOA and resort commercial pools.

Cal: How and when did Alan Smith Pools get started? What are some of the milestones that account for your success?

In 1981, I was a plastering foreman for a large pool plasterer in Orange County. I was frustrated at the lack of general knowledge about pool plastering among my peers. The pool plastering business had not progressed - we were plastering pools the same way as they were 50 years ago. I just knew there had to be a better way to construct pools and make them last.

Teresa, who is one of the brightest people you’ll ever meet, encouraged me to get my contractors license and we founded our own pool plastering company. Rather than chase the “new construction” business, we decided to focus on renovations. Together, we decided we would focus our business on integrity and conduct our business with ethics and commit ourselves to doing the “right thing” regardless of the circumstances.

Our only marketing was “word-of-mouth” and we began to grow. In 1986, we hired Dave Hubert, one of the strongest managers I’ve ever known. Dave is still with us and serves as production manager for the company.

In 2007, with the recession starting, we changed our business model to become a more inclusive pool remodel company, branching out beyond plastering and bringing in other trades. We also expanded into the Coachella Valley at that time. We saw that so many pools were aging and required more than just plaster and tile. We wanted to offer the same quality of work in other trades as we had built our reputation on with plastering.

We now have six different trades in-house: plastering and tile, electrical, coping, plumbing, decking and masonry.

Commercial Pool Plastering Specialist

• • • • •

Over 27,000 Projects Completed!

Industry leading 10 year warranty!

Leader in Hydroblast Plaster removal!

Quartz finishes 7-10x stronger than regular plaster!

Purified Pool Water. Recycle and Concerve!

CALL TODAY FOR A FREE POOLSIDE EVALUATION AND QUOTE!

Kent Westfall | Coachella General Manager

855.865.9494 | 760.399.6428

AlanSmithPools.com CA Lic# 571196

Behind the scenes, we are a family business. Over the years, a wonderful culture has developed. What I’m most proud of is that our company is based on a philosophy of positive attitude and team work. We want our people to be honest all the way through the process. Our culture is reflected in how we treat our people and our customers. It’s about integrity.

Ninety-five percent of our business is referral because people know they can trust us. This accounts for our success more than anything else.

Cal: You mentioned that you were frustrated with the plastering industry. Tell us how this impacted your business philosophy and what you have done to improve the industry.

Alan: I’m one of those guys who doesn’t like to complain unless I have a solution. One of the things I realized about the industry immediately — back in the 80’s — is that there is a lack of education and solid knowledge about the products we were using. A lot of people in the pool plastering industry don’t know why they’re doing what they’re doing.

Early on, I got into research and product development – asking questions like why plaster reacts the way it does to water and the chemistry behind it. I became one of the charter members for the National Plasterers Council (NPC), which is the governing body for pool plasterers across the country and internationally. I became very involved with research

development and served on the Research Committee — and still do — and the Technical Advisory Committee. I chaired the Research Committee for ten years.

While working with NPC, I helped establish the National Pool Industry Research Center at California Polytechnic State University at San Louis Obispo (Cal Poly). We built twelve pools and four spas on the campus for the Civil and Environmental Engineering program. Our research drilled down to find out why certain pool finishes reacted with different water chemistries and we have continued to collect data for more than 12 years. This research has helped us understand the impact of various water and pool surface interactions – and has led to numerous product developments in the private sector.

Ten years ago, I started taking time away from work to help educate businesses that maintain and service pools. I’m a member of Independent Pool Servicemen’s Association, the United Poolmen’s Association, and the Association of Pool and Spa Professionals. I started doing seminars and presentations about swimming pool related materials, teaching about how cement and other pool surfaces react to different water chemistries. I now speak all over the country to these groups and enjoy elevating the pool industry by giving these businesses new tools to succeed.

At the local level, we host a Pool Service Appreciation Day at our Orange office. We open our doors to all the pool service trades and offer interactive classes, educational seminars CAI-CV.org

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11

FEATURE and provide product demonstrations from manufacturers.

I’m also actively involved with the California Pool and Spa Association and I serve on their Board of Directors. I also sit on their Enforcement Committee. A few years ago, I was asked to represent the National Plasterers Council with state agencies working to enforce ethical contracting. I served on the California Employment Development Department’s (EDD) Small Business Advisory Board and I have served as an expert witness for the California State Contractor’s Board and given seminars about the pool industry to the CA District Attorney’s Association. I enjoy working with these groups to elevate professionalism in our industry.

Cal: Do you have any words of advice to Board Members and Community Managers?

Alan: Through the years, there is one thing that remains consistent in our industry. The cheapest bids are often the most expensive. If a board member or manager sees a bid that is significantly less expensive – say a difference of ten percent or more, they need to see that bid as a red flag and investigate.

Cutting bids usually involves cutting corners. I also recommend taking the time to know who you hire and make sure they are licensed for the particular work needed, have adequate insurance and are in compliance with regulations like workers' comp and hire workers eligible to be employed. There is currently a $200-$250 billion-dollar shortfall due to noncompliant contractors under-reporting workers' comp and payroll taxes.

This is especially prevalent in the swimming pool trades where it is estimated that 80 percent of pool contractors are noncompliant. While cutting corners can give a contractor the edge in the bidding process, choosing a noncompliant contractor could be very costly to the association. Make sure you know and trust your contractors.

Cal: Would you like to share with our readers about your personal life and what you do outside of work to complement your business life?

Alan: Since you asked, I have to tell you that I am a Christian and that has had the most significant influence over my business and family life. I try to reflect Christian principles in everything I do. In addition to work and volunteerism, I love to cook and go fishing – and travel with my wife.

While we have been fortunate on many levels, our path has not always been an easy one. We weathered economic 12

Quorum June, 2017

downturns and have had to overcome other obstacles including my being diagnosed with terminal cancer and undergoing two open heart surgeries. I’m fine now, thank God, and we managed to keep everyone employed during the recession. These difficulties have made us even more grateful for what we have and more determined to give back to our industry and to our community.

Teresa has been very involved with Meals on Wheels and I have become involved with Northrise University in Ndola, Zambia.

Just a quick note on Northrise University. Northrise tugged on my heart strings 14 years ago because of Zambia’s immense need for help. Zambia leads the world in malnutrition, which is at a staggering rate of 49 percent. When we approached the government with our idea of forming a private Christian university there, we were seeking 30 acres to get started.

They gave us a square mile. During the past ten years, we have developed Northrise into the largest private educational institution in Zambia along with a very large working farm.

We currently have programs for business information systems, nursing, theology, law and, soon to start, agriculture and engineering programs that will open in 2020. We also offer technical certificate programs to local farmers. As Chair of the Agriculture Development Committee, I will be traveling to Zambia this summer with my daughter, Lauren, to survey businesses, schools, churches and local governments to ensure Northrise’s new agriculture program meets and serves the needs of the wonderful people of Zambia. (See Northrise article on page 22.)

It has been our family philosophy to give back. We do it out of appreciation. When you are grateful for what you have and what you’ve been given, it’s a pleasure and blessing to give back.

Alan Smith is co-owner (with his wife Teresa) of Alan Smith Pools and Purified Pool Water. Alan can be reached by email at alan.smith@alansmithpools. com or 714.628-9494. Kent Westfall is the manager of the Coachella Valley office, located at 79345 Country Club Drive, Suite B, in Bermuda Dunes. Kent can be reached at 760.399.6428 or kent.westfall@purifyyourpool.com.

Cal Lockett is the Executive Director of CAI-CV. Cal can be reached at clockett@cai-cv.org or 760.341.0559.

MEET THE BOARD SECRETARY John Walters Clark

By Dea Franck, Esq. John has dutifully served on the CAI-CV Board of Directors since 2015 and plans to continue to do so until his term is over in 2018. In addition to his current Board tenure, John has also been a very active member of CAI-CV for the past four years.

Specifically, three years as a Business Partner as the Director of Marketing for NPG Asphalt and one year as a Community Association Manager with Associa Desert Resort Management. John has been the Committee Chair and Committee Co-Chair of the CAI-CV Annual Bowling Tournament as well as the Annual Golf Tournament.

He is currently a member of the CAI-CV Awards Committee and Annual Bowling Tournament Committee. John has also been an active member of other Southern California CAI chapters.

As a manager with Associa Desert Resort Management, John is the Community Association Manager for Bermuda Dunes Security Association and the District Manager for the Fire Access Maintenance District #1/Indian Wells Country Club Community. Interestingly, Fire Access Maintenance District #1 is not a homeowners' association, but rather a subsidiary district of the City of Indian Wells.

When John is not working or involved with CAI-CV, he loves to hike the local mountains. John is also a major movie fan and is a member of the Screen Actors Guild. He is also an avid collector of vinyl records focusing on “the Oldies” (i.e., music produced during 1950’s-1980’s). His record collection boasts more than one thousand records. John and his husband Charles are the proud parents of three adorable rescue dogs.

DAY AT THE

RACES

DEL MAR THOROUGHBRED CLUB BETTY GRABLE CELEBRITY SUITE 2260 JIMMY DURANTE BOULEVARD, DEL MAR

FRIDAY

AUGUST 18, 2017 $45 LIMITED TICKETS FOR MANAGERS AND CAVLS – FIRST-COME, FIRST-SERVED

DAY AT THE RACES TITLE SPONSOR

SUNSHINE LANDSCAPE THANKS TO OUR SPONSORS GRABLE SUITE SPONSOR PETERS & FREEDMAN, LLP POWERFUL PEST MANAGEMENT DEL MAR BUS SPONSOR ASPHALT MD’S PACIFIC WESTERN BANK PRIMECO SEABISCUIT FOOD SPONSOR ADAMS STIRLING, PLC ASSOCIA DESERT RESORT MANAGEMENT BRS ROOFING INC. EPSTEN GRINNELL & HOWELL, APC FIORE RACOBS & POWERS CLAC SPONSOR G4S SECURE SOLUTIONS USA SCHOLARSHIP SPONSOR VANTAGE POINT CONSTRUCTION, INC.

SPONSORSHIPS AVAILABLE - CALL 760.341.0559 • CAI-CV.ORG CAI-CV.org

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13

FEATURE

Electricity & Water Don’t Mix

As the weather warms and summer approaches, it’s a good time to take a look at your POOLS.

By Kimberly Weiss

At the risk of sounding very, very old… I remember all too clearly the pain and chaos in the early 1990’s when a young girl in Daly City was electrocuted while swimming in a public swimming pool. The result was a law that passed in 1994, which required all public (including HOA) swimming pools to be equipped or retrofitted with a GFCI device to turn the power off to the pool light in the event that moisture were to be detected in the related circuitry. Thousands of communities throughout the state had to be retrofitted with GFCIs. Recently we had a situation that reminded me of why that law was passed. It could have been a very bad situation, so I thought that I would share the learning points with you.

During our regular lighting maintenance service, we test the GFCI device that protects swimming pool users, according to the manufacturer’s recommendations. On one such occasion, we found the GFCI to be tripped and it would not reset. This indicated that either (a) water was present in the electrical circuit and the GFCI was doing its job by cutting power to the light or (b) the GFCI device was defective. The clincher was that the pool light had not been reported as out, signifying that there was still power to the light and thus the possibility that the GFCI could be defective in addition to a leaking pool light. If that turned out to be the case, the pool water could certainly have been energized.

THERE ARE A FEW KEY POINTS THAT THIS SITUATION BROUGHT TO MIND:

1. A pool light with a leaking seal is an urgent situation that needs to be repaired right away.

Otherwise, you are depending on the GFCI, which could wear out and fail or be tampered with, to provide the only protection against electrocution to pool users. Each part of the system is a stop-gap, but it’s possible that more than one part could fail at once. Also, people know how GFCI’s work and could conceivably push the button over and over to try to get the lights to stay on, inadvertently causing an electrocution to others in the pool.

2. We love our pool contractor colleagues, but consider leaving the repair of the pool electrical equipment (including the light) up to your electrical contractor. There are so many electrical hazards surrounding the pool light that it is best to leave that to someone who specializes in electrical and the related safety issues.

3. Make sure that your lighting maintenance program includes testing the pool GFCI device once per month.

4. Each time a pool light is re-lamped the gasket must be replaced to ensure integrity of the seal.

Recent events in Palm Springs and Palm Desert where people have been electrocuted are painful reminders that properly maintained pool lighting and surrounding electrical equipment are critical to overall pool safety. With these key points in mind, you will be able to help eliminate potential hazards in your community’s pool and be on your way to a safe swim season. Be sure a knowledgeable electrical contractor is always a part of your pool safety plan.

Kimberly Weiss is the President and CEO of Three Phase Electric, a C-10 licensed electrical contractor, which serves all of Southern California with lighting and electrical services. They can be reached at (760) 343-7400 and at www.HOAlighting.com.

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Quorum June, 2017

FEATURE

CPO Certification— Worth the Effort

Become a Certified Pool & Spa Operator (CPO)

By Phyllis Harkins

760-250-6232

Peggy@PeggyRedmonLaw.com

C

ommunity association managers have many “alphabet soup” letters after their names, certifications and designations that they have earned through many hours of HOA education classroom work and testing. Another certification that managers should consider is the Certified Pool and Spa Operator (“CPO”) offered by the National Swimming Pool Foundation. Most homeowner associations in the Coachella Valley have pools and spas; they seem to be almost a requirement in the desert. And, most associations sub-contract their pool service, so it’s typical that managers often do not have the depth of pool chemicals, contamination, testing, and filtration knowledge that pool service operators have. However, having even the basic knowledge of these topics will assist any manager in increasing their ability to understand the “lingo” that their service providers speak and most importantly, reduce pool risks for their residents.

For those association managers whose staff provide inhouse pool service, it’s critical that those managers have a greater in-depth knowledge of pools and spas. How often does the local news talk about swimmers experiencing electrical shock or contamination issues? More frequently than managers would like, for certain. Pool water chemistry is important not only for users’ safety but also important for the pool structures and filtration equipment. Knowledge of how pool equipment functions helps managers explain to their boards the need to replace or repair pool equipment. With the daily testing requirement from the Title 22 law changes, many associations must provide testing in-house, and knowledge of the difference between total chlorine, free chlorine, pH and cyanuric acid are critical not only for safety, but also critical for maintaining pool plaster, decks and equipment.

CPO certification classes are typically offered in the Valley at least once during the year. Classes are two days, plus testing.

Visit the National Swimming Pool Foundation website, www. nspf.org, for more information, or ask your pool service provider for more information regarding this certification. It’s worth the effort and increases your value as a community association manager.

Contractors Lic. # 235717

WESTERN PACIFIC Roofing Corporation

Since 1949

“Complete Roofing Services” Repairs • Re-roofing Roof Inspection • Maintenance Programs Polyurethane Foam • Built-up • Tile • Patios 3462 La Campana Way, Palm Springs, CA 92262 Phone (760) 416-5877 Fax (760) 320-8912 FIND US ONLINE AT www.westpacroof.com

Phyllis Harkins, CMCA, AMS, CCAM-LS, CAMEx, is the general manager of Portola Country Club HOA, which is professionally managed by The Management Trust.

She can be reached at 760.346.5481 or phyllis.harkins@managementtrust.com.

CAI-CV.org

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15

FEATURE

INFORMATIONAL 7-93-DES INFORMATIONALBULLETIN BULLETIN NO. NO. 7-93-DES DISTRICT ENVIRONMENTAL SERVICES DIVISION

BULLETIN NO. 7-93-DESDIVISION DISTRICTINFORMATIONAL ENVIRONMENTAL SERVICES

SWIMMING POOL AND SPA SELF-INSPECTION DISTRICT ENVIRONMENTAL SERVICES DIVISION CHECKLIST

SWIMMING POOL AND SPA SELF-INSPECTION CHECKLIST WATER QUALITY SWIMMING POOL AND SPA SELF-INSPECTION CHECKLIST [ ] 1. Free chlorine residual maintained at:

 QUALITY Pools with cyanuric acid: Minimum level of 2.0 ppm, but not to exceed 10 ppm.

QUALITY WATER

 chlorine Pools without cyanuric acid: at: Minimum level of 1.0 ppm, but not to exceed 10 ppm. ] 1. Free residual maintained chlorine[ residual maintained at: Spas, wading pools,acid: sprayMinimum grounds: Minimum ofbut 3.0 ppm, not to10exceed   Pools with cyanuric level of 2.0level ppm, not tobut exceed ppm. 10 ppm. ] 2. Combined chlorine concentration maintained below 0.4but ppm.not to exceed 10 ppm. ools with [cyanuric acid: Minimum level of 2.0 ppm,  Pools without cyanuric acid: Minimum level of 1.0 ppm, but not to exceed 10 ppm. [ ] 3. pH maintained between 7.2 and 7.8.

Spas, wading pools,Minimum spraybelow grounds: Minimum of 3.0but ppm,not but not exceed 10 ools without acid: of 1.0level ppm, to to exceed 10ppm. ppm. [ ] 4.cyanuric Cyanuric acid maintained 100level ppm. [ ][2.] Combined chlorine concentration maintained below 0.4 ppm.

5.

Water clean and clear.

Main drain(s) clearly visible. pas, wading pools, spray grounds: level of 3.0 ppm, but not to exceed 10 ppm. [ ][3.]pH maintained between andMinimum 7.8.

6. Pool/spa water test kit 7.2 provided (DPD test kit or equivalent). [ ][4.] Cyanuric maintained belowon 100sides ppm. mbined chlorine below 7. Noconcentration algaeacid growth in poolmaintained water, or bottom,0.4 or onppm. tile. [ ] 5.

Water clean and clear.

Main drain(s) clearly visible. maintained between 7.2 and 7.8. [ ]SAFETY 6. Pool/spa water AND test kitLIFE provided (DPDEQUIPMENT test kit or equivalent).

SIGNS SAVING nuric acid below ppm. [ ][maintained 7.]No algaerequired: growth in pool100 water, on sides or bottom, or on tile.

1. Signs  POOL/SPA CAPACITY:clearly 4” high numbers. er clean and clear.

Main drain(s) visible.Pool capacity = 1 person for each 20 square feet. Spa Capacity = 1 person for SAFETY SIGNS AND SAVING EQUIPMENT each 10 sq. feet.LIFE Capacity not required for wading pools or spray grounds. /spa water kit provided (DPD test kit or equivalent). [ ] 1.test Signs  required: “NO DIVING”: Required at pools 6 feet deep or less. 4” high letters. lgae growth in pool water, on ON sides or tile. = 1 person for each 20 square feet. Spa Capacity = 1 person for CAPACITY: 4” or highbottom, numbers.

Poolon capacity  POOL/SPA “NO LIFEGUARD DUTY”: 4” high letters

10 sq. feet.

Capacity not pools aorparent spray or grounds.  each “Children under the age of 14required shall notfor usewading pool without adult guardian in attendance”. 1” high letters.   “NO DIVING”: Required at pools 6 feet deep or less.

4” high letters.

Artificial respiration and CPR: An illustrated diagram in ¼ ” letters of artificial respiration and CPR procedures.

SIGNS AND LIFE SAVING EQUIPMENT   “NO LIFEGUARD ON DUTY”: lettersemergency services, name and street address of the pool site. 4” letters.

Emergency sign: “911”, phone #4” to high the nearest s required:   “Children under CLOSED” the age of or 14 “KEEP shall not use pool without4” a parent “KEEP GATE DOOR CLOSED”: letters or adult guardian in attendance”. 1” high letters.  Artificial Diarrhea: 1” letters stating “Persons having currently active orofwho have had active diarrhea within the previous respiration andnumbers.

CPR: An illustrated diagram in ¼ artificial respiration and CPR procedures.

POOL/SPA CAPACITY: 4” high Pool capacity =diarrhea 1” letters person for each 20 square feet.

Spa Capacity = 1 pe 14 days shall not “911”, be allowed to#enter thenearest pool water.  Emergency sign: phone to the emergency services, name and street address of the pool site.

4” letters. ach 10 sq. feet.

Capacity requiredplace for wading pools or spray grounds. [ ] 2. All signsGATE postednot in a conspicuous and maintained in a4” legible manner.

“KEEP CLOSED” or “KEEP DOOR CLOSED”: letters [ ] 3. Life ring (minimum in. outer feet diameter) with attached long enough to span the maximum width of the pool.

NO DIVING”: Required at 17pools deep less. rope 4” high letters.  Diarrhea: 1” letters stating6“Persons havingor currently active diarrhea or who have had active diarrhea within the previous [ ] 4. Body hook with permanently attached 12 ft. (min.) pole at poolside.

14 days shallDUTY”: not be allowed to enterletters pool water.

NO LIFEGUARD ON 4”(located high [ ] 5. Depth markers clearly visible atthe maximum, middle, and minimum depths; at the break in slope; on both sides; and [ ] 2. Allatsigns posted in a conspicuous place and maintained in a legible manner. both ends).

Children[ under the age of 14 shall not use pool without parent ortoadult guardian attendance”.

1” high letter ][3.]Life ring (minimum 17 in. outer diameter) with attached ropea long enough span the maximum in width of the pool.

6. Depth markers located on pool deck. ] 4. Body hook with attached 12 ft. (min.) pole at poolside.

Artificial[ respiration andpermanently CPR: An illustrated diagram in ¼ ” letters of artificial respiration and CPR procedur [ ]FENCING/DECKING 5. Depth markers clearly visible (located at maximum, middle, and minimum depths; at the break in slope; on both sides; and mergency[ sign: phone # to thefencing nearest services, address both“911”, ends). ] at 1. Pool/spa enclosed with approved (min. 5emergency ft. high, openings less than 4name in., overand hard street permanent material).of the pool site. 4” [ ] 6.

Depth markers located on pool deck. [ ] 2.CLOSED” Gates and doorsor are“KEEP self-closing and self-latching (with the4” hand activated hardware 42-44” above the ground).

KEEP GATE DOOR CLOSED”: letters [ ] 3. An unobstructed 4 ft. min. deck is provided around entire pool and around at least 50% of spa.

Diarrhea:FENCING/DECKING 1” stating having currently active diarrhea or who have had active diarrhea within th [ ]letters 4. Pool/spa deck and“Persons coping in good repair and slip-resistant. [ ] 1.

Pool/spa enclosed with approved fencing (min.

5 ft. high, 4 days shall not be allowed to enter the pool water. openings less than 4 in., over hard permanent material). [ ]RECIRCULATION 2. Gates and doors areSYSTEM self-closing and self-latching (with the hand activated hardware 42-44” above the ground). igns posted aunobstructed conspicuous place and maintained inand apool legible manner.

1. Effluent and influent gauges installed at the around same height operating.

Pressure & vacuum gauges on each pump system. [ ][3.]in An 4 ft. min. deck is provided entire and around at least 50% of spa. [ ] 2.

Flowmeter installed and operating. [ ] 4.

Pool/spa deck and coping in good repair and slip-resistant. ring (minimum 17 in. outer diameter) with attached rope long enough to span the maximum width of the pool. [ ] 3. Approved automatic chlorinator in operation. y hook with attached 12 ft. (min.) pole at poolside. [ ] permanently 4. Properly securedSYSTEM anti-entrapment covers provided for main drain(s), equalizer lines, and suction lines.

RECIRCULATION [ ] 5.

Skimmers, skimmer baskets and weir gates clean and in working order. th markers clearly visible (located at maximum, middle, minimum theonbreak in slope; [ ] 1. Effluent and influent gauges installed at the same height and and operating.

Pressure depths; & vacuum at gauges each pump system.on both sid [ ] 6.

Piping labeled with arrows indicating direction of flow. [ ] 2. Flowmeter installed and operating. oth ends).

7. Where equipment more thaninone pool is located on site, equipment is labeled as to which pool the system serves. [ ][3.]Approved automaticfor chlorinator operation. th markers located on pool deck. [ ] 4. Properly secured anti-entrapment covers provided for main drain(s), equalizer lines, and suction lines. [ ] 5. Skimmers, skimmer baskets and weir gates clean and in working order. [ ] 6. Piping labeled with arrows indicating direction of flow.

G/DECKING [ ] 7. Where equipment for more than one pool is located on site, equipment is labeled as to which pool the system serves. /spa enclosed with approved (min.

5 ft.CORONA, high, openings less than 4AND in.,PALM overSPRINGS hard permanent material).

OFFICESfencing IN: RIVERSIDE, BLYTHE, HEMET, INDIO, MURRIETA For more information call (888) 722-4234 hardware 42-44” above the ground). es and doors are self-closing and self-latching (with the hand activated

Department Web Site – www.rivcoeh.org nobstructed 4 ft. min. deck is provided around entire pool and around at least 50% of spa.

Page 1 of 2 16 Quorum June, 2017 /spa deck and coping in good repair and slip-resistant.

OFFICES IN: RIVERSIDE, BLYTHE, CORONA, HEMET, INDIO, MURRIETA AND PALM SPRINGS

Rev 01/2015

FEATURE PUBLIC RESTROOMS & ANCILLARY FACILITIES (if present) [ [ [ [ [ [

] 1. All sinks, toilets, urinals, showers, drinking fountains, diaper changing stations, etc. clean and in good repair. ] 2. Waste receptacle in each toilet facility. ] 3. Floors, walls, and ceilings clean and in good repair. ] 4. Hot and cold water provided at all sinks. ] 5. Soap and towels provided in approved dispensers at hand sinks, soap dispensers at showers (except for deck showers). ] 6. Screens in good repair and provided on all windows.

GENERAL REQUIREMENTS [ [ [ [ [ [ [

] 1. Current Environmental Health permit (or copy) posted on site (pump room, mgr.’s office, etc.). ] 2. Daily records of pool maintenance and operation available for inspector’s review. ] 3. Pool is under supervision of a responsible individual while in operation. ] 4. Recirculation system is in operation whenever pool is available for use. ] 5. Pool light secure and in good operating condition. ] 6. All tile on pool sides, on spa benches, and spa steps in good repair (not cracked or missing). ] 7. Ladders and handrails secure (not loose) and in good repair.

ITEMS FOR SPAS ONLY [ ] 1. Spa precaution sign posted, with clear legible letters, which contain the following language:  “CAUTION” 4” high letters, and shall include the following language in 1” high letters: o Elderly persons, pregnant women, infants and those with health conditions requiring medical care should consult with a physician before entering a spa. o Unsupervised use by children under the age of 14 yrs. is prohibited. o Hot water immersion while under the influence of alcohol, narcotics, drugs, or medicines may lead to serious consequences and is not recommended. o DO NOT USE ALONE. o Prolonged exposure may result in nausea, dizziness, or fainting. [ ] 2. Water temperature of spa does not exceed 104°F. Provide a thermometer in the spa. [ ] 3. Spa has at least 2 depth markers clearly visible. [ ] 4. Emergency spa shut-off switch. The switch must: turn off both the recirculation equipment and the aeration jets in the event of an emergency; be located adjacent to the spa; be easily accessible to bathers, and must be easily identified by a clearly posted sign.

THE POOL/SPA WILL BE CLOSED IF ANY OF THE FOLLOWING CONDITIONS EXIST: 1. Main drain cannot be seen due to poor water clarity 2. Heavy algae growth 3. Main drain(s) cover(s) missing or loose 4. No free chlorine residual 5. Excessive chlorine residual (greater than 10 ppm) 6. Loose or missing underwater light 7. Any condition which may be found to exist (and can’t be immediately corrected) which could actually or potentially threaten the public health, welfare and safety (i.e.: fecal material in the water, gates locked in open position, foreign items in the pool or spa, etc.).

Once our Department has been notified by the owner/operator that the condition(s) for which the pool/spa had been closed has been corrected, every effort will be made to re-inspect and open the pool/spa as quickly as possible. However, staffing, prior commitments and obligations, or other conditions can affect this.

WHAT IF I HAVE A PROBLEM WITH MY POOL OR SPA OR A GENERAL QUESTION? Contact the local Environmental Health office for your area, and ask to speak to your inspector. Also, prior to repairing, modifying, or changing any pump, heater, and/or recirculation equipment, or before beginning any type of remodeling of the pool or spa, please check with our Department to make sure these changes meet current codes and requirements. For pool and spa plan check questions, please call your local office and ask for the “plan check specialist.” *Document available in an alternate format upon request

OFFICES IN: RIVERSIDE, BLYTHE, CORONA, HEMET, INDIO, MURRIETA AND PALM SPRINGS For more information call (888) 722-4234 Page 2 of 2

Department Web Site – www.rivcoeh.org CAI-CV.org

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Rev 01/2015

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17

EVENTS

Friday, June 23, 2017 | Spectators Welcome $15 | Purchase Tickets at CAI-CV.ORG Palm Springs Lanes, 5:00 p.m. | 68051 Ramon Road, Cathedral City

I

Title Sponsor Epsten Grinnell & Howell, APC

t’s that time of year again, time to rock and bowl with the best of CAI-CV at Palm Springs Lanes. This year, the event will feature an all-out celebration of real life superheroes who have significant impact within our own communities and beyond. Those serving in our military, local fire, police, emergency technicians and first responders who face the unimaginable in risking their own lives, defending, protecting and saving our own.

As always, a variety of great food, fun door prizes and memories, will be included with your signup. Spots for this event will fill up fast so get your team together and sign up today. Not interested in bowling but want to get in on the action? Spectators and fans are

always welcome to join in the fun with corn hole and billiards activities.

Feel free to show your support before, during and after the event by nominating a hero that you may know within your community so that they may be recognized for their contributions at the event. Send your nominations with a brief description of the person and their contributions to, Admin@CAI-CV.ORG. This year, the Bowling Committee will be asking participants to support one of the Valley’s top local superheroes, Safehouse of the Desert, by bringing items to the event or dropping them by the CAI-CV office in advance. The shelter and group home are in need of office supplies, art supplies, linens (twin sheets and comforters), school supplies,

CAI-CV Bowling Tournament Benefiting Charity:

SafeHouse of the Desert 18

journals and sketch pads, plants, baking cookware and baking groceries, boys and girls undergarments (11-17), black, navy blue or grey sweats, basketball shorts and t-shirts, Walmart & Target gift cards for household items and groceries, cleaning supplies, plastic cups, video games for Xbox 1 (just dance singing games and dirt bike and car racing), and bracelet making kits.

You can add to the celebration by dressing up as your hero in military, police, fire, or first responder gear while rolling your way to a perfect 300, or hopefully somewhere above 100. For anything less than 100, an EMT will be required to resuscitate your game.

Don’t miss out on a great time, great food and great superheroes!

With your support, SafeHouse of the Desert provides emergency shelter, intervention and outreach services to Coachella Valley youth in crisis.

Door Prizes Needed! Call 760-341-0559 or Email admin@cai-cv.org

Thanks to our Sponsors Title Sponsor

Epsten Grinnell & Howell, APC

Grand Prize Sponsor Diversified Asphalt

•Landscape Management

Lane Sponsors

•Arbor Service

Accurate Leak Locators AMS Paving Asphalt MD’s Associa Desert Resort Management Conserve LandCare Flood Response Frazier Pest Control G4S Secure Solutions NPG Asphalt Pacific Western Bank Prendiville Insurance Agency Roof Asset Management S.B.S. Lien Services Seacoast Commerce Bank Sunshine Landscape Vantage Point Construction Western Pacific Roofing

•Landscape Design •Landscape & Hardscape Installation •Water Conservation Specialist •Growers of Exotic Palms & Desert Accents

We value and respect your landscaping investment and are dedicated to you and your satisfaction.

Phone: 760- 343-0162 • Fax: 760-343-4804 P.O. BOX 265 Thousand Palms CA 92276 Email: office@proland-inc.com

www.prolandscapingca.com

Strike Sponsor

Pacific Western Bank

Bar Sponsors

CBCI Construction Fiore Racobs & Powers A PLC PrimeCo

Lane Assignment Sponsors Artistic Maintenance LaBarre/Oksnee Insurance Agency Pacific Western Bank Vista Paint

Dessert Sponsor Pacific Western Bank

Available Sponsorships

Greeting Sponsor – Limit 1 – $350 Sponsor to provide welcome gifts to all participants

Strike Sponsor – Limit 2 – $300 Sponsor to provide $100 prize

Bar Sponsor – Limit 4 – $300

Food Sponsor – No Limit – $250 Lane Assignment Sponsor – Limit 5 – $100 Dessert Sponsor – Limit 2 – $100 Sponsor to provide dessert for event Scholarship Sponsor – Limit 1 CLAC Sponsor – Limit 1

AAU UTTO OM MAATTIIO ON N PPRRIID DEE

Operators ®Troubleshooting

Custom Gates ® Access Control Traffic Spikes ® Barrier Arms ® Phone Units ® Garage Doors ®

Desert Office: 41-905 Boardwalk, Suite P, Palm Desert, CA 92211 Phone: 760-423-6567 Fax: 760-423-6581 www.automationpride.com

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19

All in to Win at Las Vegas CAI Annual Conference & Exposition May 3-6, 2017 | Caesars Palace Las Vegas

T

By Phyllis Harkins

he CAI-CV Chapter was “All in to Win” and learn at the recent CAI National conference in Las Vegas. Over 60 Chapter members, managers and business partners met at the conference to attend a wide range of educational classes. Sessions covered topics such as short term rentals, overcoming apathy in associations, social media, and the art of leadership.

In the midst of classes, attendees were entertained by two phenomenal motivational speakers, Laura Stack on Thursday and Steve Gilliland on Friday. It’s always amazing how the CAI National speakers tailor their presentations to our industry. They make us think “outside the HOA box” and while doing that, also have many good laughs.

Since this conference was close to home, our Chapter hosted an evening of conversation, appetizers and adult beverages. Over fifty attendees stopped by the Chapter suite to enjoy time with their fellow attendees. Special thanks go to Chapter past

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Quorum June, 2017

president Mary Walker for her efforts to organize the hospitality suite.

Special kudos go our Chapter members, Steve Campbell, general manager Sun City Palm Desert, and Eric Angle, general manager Trilogy at La Quinta, for earning their PCAM designation at this conference. It was a thrill to see them on stage. And it was a special honor for Chapter President-Elect Gen Wangler and I to receive two National awards for Public Policy and Leadership on your behalf. Special thanks to all Chapter members who tirelessly work for our Chapter every week; it was an honor for Gen and I to represent you.

Next year CAI National conference will be held in Washington, DC in early May. Attending the National conference is a great way to meet long time and new industry friends. Consider attending, you’ll be a “Winner” if you do.

MEET THE BOARD TREASURER

Jolen Zeroski

By Dea Franck, Esq.

Jolen is the current Treasurer on the CAI-CV Board of Directors which is apt as she is the Vice President Senior Regional Account Executive for the Homeowners Association Services Division of Union Bank. Jolen has proudly served on the Board for the past two years and is contemplating running for the Board for another term after her current term ends this year.

Jolen has been an active member of CAI-CV for the past eight years and she currently serves as the Chair of CAI-CV’s Membership Committee.

Jolen’s commitment to CAI is not limited to the Coachella Valley chapter. She has been involved in several other Southern California chapters for about 17 years. Jolen is currently the Chair of the Mini Trade Show Committee and a member of the Budget and Finance Committee for CAI’s Orange County Chapter, the Chair of the Wine Night Committee for CAI’s Los Angeles Chapter and a member of the Membership Committee for CAI’s San Diego Chapter.

As the Vice President Senior Regional Account Executive for the Homeowners Association Services Division of Union Bank, Jolen works with management companies to assist them with all of their banking needs. Union Bank provides lockbox services, ACH, and other payment processing services to meet the needs of management companies for community association assessment collection. Jolen states that her participation with CAI has helped her get to know CAI members and is pleased that CAI members will reach out to her when a management company is in need of Union Bank’s services. Jolen is proud to be a CAI Educated Business Partner.

In her spare time, Jolen loves to play golf, likes hiking and enjoys traveling. She is also a wine enthusiast and is a member of the Orange County Wine Society and several wineries. Jolen is a mother of two: Amie (21) and Aaron (27).

California Common Interest Development (CID) Law Course Friday, July 14, 2017 - 8:00 a.m. to 5:00 p.m.

The Classic Club, 75200 Classic Club Blvd, Palm Desert CAI’s California CID Law Course is the most comprehensive legal course available for professionals managing community associations, including managers, board members and professionals who provide services to associations. Participants will be provided with a broad review of California and Federal laws affecting community associations including the Business and Professions Code, Uniform Common Interest Ownership Act, Davis-Stirling Act, and the California Corporations Code. This course is approved by the California Department of Real Estate to satisfy the law course requirement for California manager certification.

WHO SHOULD ATTEND?

• Managers of Community Associations • Community Board Members • Attorneys Practicing Community Association Law • Professionals Who Provide Services to Community Associations

COST

$95 Members | $130 Nonmembers Includes: Continental Breakfast, Lunch, CID Law Reference Manual Register Now at CAI-CV.ORG Or call the CAI-CV office at 760.341.0559

JUNE WORDSEARCH

REVERSE OSMOSIS DECK CHLORINE TITLE TWENTY-TWO SALT WATER POOL DWA

CAI-CV.org

ALGAE FILTER TILE RESURFACING CYANURIC ACID DPD TEST KIT

DRAIN CVWD MINERAL DEPOSITS HEATER COPING

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LEAKS SPA SOLAR THERMAL REFILL SWIMMING PUMP

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21

CHARITY

Northrise University -Providing Hope

By Kathy Pipkin and Alan Smith

“I have been empowered and been given self-confidence and a sense of responsibility towards my future, my family's future, the future of my country, and to the world at large.

I now know without a doubt in my mind and head that, when I get my bachelor’s degree, I am going to impact my world, and Zambia will never be the same!” Northrise business student, Victoria Phiri Powerful words from a student at Northrise University located in Zambia, Africa. It is exactly what Northrise is doing. It is transforming a nation, one student at a time.

Alan Smith has been involved with Northrise University since its very beginning. He met the founders, Moffat and Doreen Zimba at Grace Fellowship Church in Costa Mesa, CA where they forged a long lasting friendship that began over 17 years ago. Alan learned of their desire to start a university and began supporting their vision and mission. He developed the working farm in 2005, which helps sustain the university and joined the Board of Directors in 2008. He is currently a member of the Board of Trustees and is now chairing the committee developing the schools

To Alan, Northrise University provides key ingredients to change an entire nation: integrity, stewardship, education, strong work ethic, opportunity and spiritual development.

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Quorum June, 2017

of agriculture and engineering at the university.

Alan has traveled to Zambia a number of times to support the Zimba’s dream of changing their nation. He is passionate about what Northrise is doing for the country of Zambia. To Alan, Northrise University provides key ingredients to change an entire nation: integrity, stewardship, education, strong work ethic, opportunity and spiritual development.

Zambia is a nation that is crippled by disease and poverty. 12.5% of the adult population suffers from HIV/AIDs. 46%of the population is under the age of 15, 66% are under the age of 26 and most have only completed seven years of schooling. Those that do complete high school are often unable to attend college and earn a degree. It is estimated that only one in ten qualified high school graduates are able to pursue a university degree due to lack of available programs or inability to afford tuition.

Moffat and Doreen had to leave Zambia in order to get an education.

They attended college in Australia and then traveled to Southern California where Moffat received his doctorate degree from Fuller Theological Seminary and Doreen earned her MBA. Northrise University seeks to provide hope and a way out of poverty to a

CHARITY

Northrise University seeks to provide hope and a way out of poverty to a generation of young Zambians by providing a high quality, Christ-centered education.

generation of young Zambians by providing a high quality, Christ-centered education. It is empowering future leaders by providing learning opportunities that enhance critical thinking, discipline, personal responsibility, character development, and sacrifice. Strong academic partnerships with Baylor University, Dordt College and others, ongoing faculty development, high quality facilities, and a safe environment are key components of Northrise University’s commitment to academic excellence. Northrise University is accredited and certified under the Higher Education Act of Zambia to award certificates, diplomas and confer degrees.

Educational opportunity is a critical component of sustainable change and the student’s training provides the ethical and moral foundation necessary to build trust in the marketplace.

True economic transformation requires educated, ethical, and visionary leaders with a strong desire to implement positive change in Zambia and sub-Saharan Africa.

In the 2016 Zambian elections, two Northrise graduates were elected to parliament positions and one student was elected as a local council member. Other graduates have created schools and orphanages, started businesses, planted churches and are gainfully employed throughout Zambia providing a better life for their families.

What began in 2004 with 50 students and 2 degree programs has blossomed into over 750 students and 15 degree programs in business, IT, health and social services, nursing

and theology. Empowered students who now have hope and are creating change in Zambia.

If you would like to help change an entire nation visit www. northrise.org and see how you can make a difference. Donate to the ONE Student Scholarship fund to help provide hope to the students in Zambia. Please contact Kathy.Pipkin@ northrise.org for more information.

Kathy Pipkin is Regional Development Manager at Northrise University. She can be reached at kathy. pipkin@northrise.org or by phone at 949.270.0840.

Alan Smith is a charter member of the National Plasterers Council (NPC). He has chaired their research committee as well as served on and chaired the NPC board of directors. In 2007, Alan designed and built the National Pool Industry Research Center at Cal Poly San Luis Obispo and has chaired its Advisory Board under Cal Poly’s Environmental Engineering Department.

Alan is a frequent speaker and lecturer on swimming pool surface subjects. Alan Smith is owner of Purified Pool Water and Alan Smith Pools. He can be reached at (714) 628-9494 or by email at alan.smith@alansmithpools.com.

The local contact for Purified Pool Water and Alan Smith Pools is Kent Westfall at (760) 399-6428.

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FEATURE

CLAC’s 2017 Legislative Day at the Capitol My Experience as a First-time Attendee – What I learned and How I was Able to Participate in Affecting Legislation By Sue Anderson

CAI-CV CLAC Liaison Clint Atherton, PCAM CAI-CV CLAC Delegate Steven Shuey, PCAM CAI-CV LSC Chair Sue Anderson CAI-CV CLAC Delegate Adrian Adams, Esq.

O

nce a year, homeowners and individuals who represent many facets of the HOA industry travel to Sacramento for Legislative Day at the Capitol. The goal is to meet with legislators and their staff to discuss the significant impact selected bills being considered by members of the Senate and Assembly will have on all homeowners living in Common Interest Developments in California. This year’s day at the Capitol provided a very valuable experience to see first-hand how we can affect legislation. I am actively involved in several CAI chapters including Inland Empire, San Diego and Coachella Valley. The reason I was in Sacramento is because I serve as Chair of the Coachella Valley Chapter’s CLAC Legislative Support Committee (LSC).

While I had a cursory knowledge of current legislation, I was surprised by what I didn’t know. Prior to Legislative Day itself, attendees participated in an entire day of education and

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preparation sessions which armed us with the ability to speak intelligently about the bills when meeting with legislators the next day at the Capitol building.

DAY 1 – EDUCATION As Chair of CAI-CV’s LSC, I had a fair amount of knowledge of the bills introduced this year that would affect homeowners' associations. I knew a little bit about how a bill becomes a law and I also had a general understanding of the impact case law has in the courts. Our sessions began with “How a Bill Becomes Law.” This session walked us through how the bills pass from the Assembly to the Senate and back. This session laid the groundwork so we could understand how exactly our lobbying efforts fit into the entire process. Another notable session was learning about specific case law and how this influences future CID court cases and legislation. We

wrapped up the full day of sessions with CLAC Lobbyist Louie Brown introducing the bills CLAC has been watching and why.

This was a preliminary discussion prior to the instruction we would receive the next day before visiting legislative offices.

The education I received brought clarity about the bills and allowed me to view the overall legislative process. It was a great day and I was prepared and full of anticipation about our trip to the Capitol.

DAY 2 – LEGISLATIVE DAY AT THE CAPITOL The big day arrived and began with a bill briefing from outstanding keynote speakers. It was in this session that we were educated even further on the details of the bills CLAC was supporting and opposing. Not only did we receive direction from Louis Brown but we heard from various CLAC Executive Board Members. We received handouts with the pros and cons for each of the bills, written in laymen’s terms. We were given a very clear understanding of what to expect once at the Capitol and how to handle the discussions with the legislators and their staff. In addition to the bill briefing, we also heard from industry leaders on the state of our industry. This was valuable information that we could share in our meetings across the street at the Capitol. We also enjoyed hearing from Assemblyman Phillip Chen, who authored AB 731, one of the bills CLAC is supporting and received an inspirational story about his life and his journey to become a public servant. As we organized to walk to the Capitol, we were arranged into 14 subgroups based upon where we live in California. This was done so we would be talking with our own representatives. Each group had a team leader experienced in meeting with legislators and we were armed with our talking points, hand-outs and summary letter from the CLAC executive team to leave with the legislator and his/her staff. We found the legislators and their aides to be very receptive of our visits.

I left Sacramento feeling as if I personally had assisted in a great team effort to influence legislation. I learned that the laws enacted by our legislators have an incredible financial impact on homeowners. To know that we could play a role in educating legislators and impacting their decisions was incredibly rewarding. I cannot say enough about the tireless effort on the part of CLAC, both through its staff, advocate and executive team to prepare all of the attendees for this experience. Without a doubt, I will be attending next year and will be sure to let every board member, homeowner, and CID professional know why they should also participate in this highly-impactful effort.

Sue Anderson is the Regional Director of Business Development at the law firm Adams Stirling PLC. Adams Stirling is dedicated solely to the community association industry. You can reach Sue at (310) 945-0280 or sue@AdamsStirling.com.

CLAC UPDATE Legislators are in the Process of Reviewing & Modifying Bills

By Steven Shuey, PCAM Every year literally thousands of bills are presented for adoption by the legislature. This year is no different. By the time you read this article issues could have changed again since this writing.

Last month the column spoke of five bills that the California Legislative Action Committee (CLAC) hand presented to legislators. Apparently they heard what was being said and amendments are being considered.

AB 712 - The Deck Inspection Bill has good news: this bill would have imposed onerous new regulations on how and when associations would have to inspect all decks, balconies and walkways, costing associations enormous amounts of unbudgeted money. This bill was amended back to its original language. The author has expressed an interest in working with CAI-CLAC on amendments.

Even with that, the plan is to force extensive inspections that will impact community budgets.

Owners living in condominium communities that could be impacted by this should write to their respective legislator. For more information check out www.caiclac.com on the web.

Steven Shuey is your CLAC Delegate and is a certified Professional Community Association Manager. He serves on the National Faculty of CAI and is a past board member of the APCM. He is a community association consultant with Personalized Property Management here in the Coachella Valley. In January 2017 he was awarded the lifetime achievement award from CAI-CV. He may be contacted at IslandMgr@aol.com. You can follow him on Twitter (www.twitter.com/@IslandMgr)

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25

WATER WISE

How to Detect Pool Leaks

By Katie Evans

E

specially in hot summer weather, one of the last things you want to see is water leaking from your pool.

Pools are meant to be watertight, but sealants will deteriorate and pool parts may just plain wear out.

Just how serious can a leak become? Even a small leak represents a substantial waste. An inch-a-day leak in a 15-by30-foot pool can waste approximately 102,000 gallons in a year.

One of the first signs of a leak might be an unexplained hike in the water bill. Even more common, though, is that the water level drops faster than what is normally attributable to evaporation or splash-out from water play.

If you suspect a leak, here are the signs to look for: • Algae forming sooner than it should after chemical treatment • Mineral deposits or slime accumulating • Loose or failing tiles • Cracks in the pool deck or sidewalls • The pool structure settling into the ground • Constantly damp soil around the pool, spa, pumps or pool plumbing equipment Look closely at the filter, pump, heater and pool fill valves.

Check the auto-fill valve to see if it’s stuck in the on position.

Turn the pump on and off, then look for spraying or leaking water when the pump is turned off.

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Common locations for leaks are where the pool and the pipes are joined, at separations along the pool top, in the water supply and return lines to the filtration system and in the sidewalls and floor of the pool itself. Also, check around the pump seals and o-rings.

In the desert, where warmer water evaporates faster, you may think water loss in a pool is due to evaporation rather than a leak. Here’s one way to tell: If your pool has an auto-fill device, turn it off. Place a 1-gallon bucket of water beside the pool and mark both the water in the bucket and the pool water level. Wait 24 hours. With a ruler, measure how much water has evaporated from the pool and measure how much water has evaporated from the bucket. If the pool has lost more water than the bucket, then you have a leak.

To determine if the cause is the plumbing system, measure the water loss with the pump running for 24 hours and again with the pump off. If more water is lost when the pump is running, the plumbing is probably the cause.

For help in finding and fixing indoor and outdoor leaks, download a copy of Water Wise at Home: A Guide to Finding Leaks at www.cvwd.org.

Katie Evans is the Conservation Manager for the Coachella Valley Water District. She can be reached at kevans@cvwd.org or (760) 398-2661.

2017 PLATINUM SPONSOR SPOTLIGHT CAI-CV

Pacific Western Bank has been a long-standing Multiple Chapter Member of CAI and we are thrilled to partner with the other members of the Coachella Valley chapter.

Pacific Western Bank counts thousands of HOA customers and over 50 management companies in California among our clients. Because of this, we well understand your needs and the challenges facing you. Look to us for financing and deposit solutions to simplify what can be a complex process.

To serve our property management and community association clients, Pacific Western Bank has several HOA divisions serving geographical areas. In the Coachella Valley, our HOA client base is supported by a dedicated department located in our Yucca Valley office. This highly trained team provides general support for the specialized needs of the HOA industry including:

DEPOSIT SOLUTIONS

LENDING SOLUTIONS

• Online Dues Payment

• Major repairs

• Remote Deposit

• Common area improvements

• Zero Balance Accounts

• Interim financing

• Grouped Account Analysis (3rd Party Invoices)

• Land lease buyouts • Reserve replenishments

• Lockbox services Additionally, our HOA loan professionals are familiar with the pre-payment process of special assessments.

Our loans incorporate a method which allows for application of these pre-payments and re-amortizing the new loan balance to match the new assessment receivable income stream at no additional cost.

Pacific Western Bank is a wholly-owned subsidiary of PacWest Bancorp (NASDAQ: PACW).

LEARN WHAT WE CAN DO FOR YOU. Erin Klink, HOA Client Services Officer 760.699.6764 eklink@pacificwesternbank.com

Robert Anzalone, Vice President, Loan Officer 760.862.6506 ranzalone@pacificwesternbank.com Member FDIC

Thank you to Pacific Western Bank for their generous support of CAI-CV! CAI-CV.org

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2017 PLATINUM SPONSOR SPOTLIGHT CAI-CV

Conserve LandCare is a locally owned and operated full service landscape maintenance and construction company located in Thousand Palms. We provide comprehensive landscape services for property managers, homeowners associations, commercial property owners, developers, and public agencies throughout the Coachella Valley, Borrego Springs, and San Bernardino.

We staff over 220 full-time employees with diverse experience, including account managers, certified arborists, certified irrigation auditors and technicians, graduate horticulturists, a licensed agricultural pest control adviser, a qualified pesticide applicator, landscape designers, and resource conservation experts. Service leadership is our number one goal and the key to our reputation.

We believe in simplifying life for our customers and provide a dedicated representative who serves as a single point of contact for all Conserve's services and ensure they meet our highest standards. A proactive approach from our entire team allows the customer to worry less about the maintenance of their landscape and focus on more important issues.

SERVICES INCLUDE: • Landscape Maintenance

• Irrigation & Water Conservation

• Enhancements

• Landscape Construction

• Turf Conversions

• Tree & Plant Health Care

Our team provides award winning service to a variety of local desert properties. In 2016, Conserve LandCare was recognized by the California Landscape Contractors Association for outstanding landscape maintenance service at several properties here in the Coachella Valley. These included awards for work at HOA, commercial and hospital properties. Furthermore, our recent turf reduction and desert-scape conversion project of over 450 homes at Indian Ridge Country Club was filmed for a PBS documentary due to air in 2017.

Conserve LandCare has been a proud member and sponsor of CAI since 2011. Through our membership, we have met new clients, business partners and friends and learned how to provide a better service for property managers and HOAs. Our Conserve LandCare staff enjoys participating in a variety of CAI events, committees, and supporting the local Coachella Valley Chapter of professionals.

IF YOU WOULD LIKE TO LEARN MORE ABOUT CONSERVE LANDCARE, VISIT US AT OUR NEWLY DESIGNED WEBSITE AT WWW.CONSERVELANDCARE.COM. YOU CAN ALSO FOLLOW US ON FACEBOOK, INSTAGRAM, AND ON OUR BLOG. If we can help you with your landscape needs, please contact Randy Mitchell, Director of Maintenance at 760.250.7246 or RMitchell@conservelandcare.com

Thank you to Conserve LandCare for their generous support of CAI-CV! 28

Quorum June, 2017

2017 PLATINUM SPONSOR SPOTLIGHT CAI-CV

EmpireWorks first opened in 2002 so we are celebrating our 15-year anniversary this year! We expanded our territory into Coachella Valley in 2012. Our core services include painting, carpentry, metal repair, waterproofing and deck rebuilds.

EmpireWorks is a fully licensed general contractor and most of our trades are completed in-house, limiting the use of subs.

Our tagline is “Easy to Do Business With” because from day-one, a positive client experience was crucial to our long-term success. Our focus is assisting managers in the overall process by creating clear proposals and providing information that empowers them and board members to make large and often complex decisions for their communities.

We have recently welcomed Adam Eves to our team and he will serve as the point of contact for our Coachella Valley communities. He has a background in residential contracting and brings to the table excellent Adam Eves customer service. Adam will be housed at our new

Coachella Valley facility, located at 77622 Country Club Drive, Suite R, Palm Desert, CA 92211.

Whenever we are working with a community, we focus heavily on the communication between residents, contractors and management.

Communication is key for a smooth project. We’ve created a new method for homeowners to reach out to us through our Online Service Request feature.

Homeowners can schedule an appointment, ask questions, and even upload pictures so we know exactly what to look at when we go to their unit. It's a simple, but highly effective tool.

The biggest issue for communities is finding responsible general contractors. When it comes to reconstruction, contractors need to follow OSHA, EPA and California’s unique environmental regulations without exception each time. For instance, if your property is pre-1978 and considering renovation, the possibility of lead paint must be addressed to avoid fines for the community itself.

Contact us at www.empireworks.com or call EmpireWorks Vice President Chet Oshiro at (949) 278-2171 or coshiro@empireworks.com.

Contact Adam Eves at (760) 403-2314 or by email at aeves@empireworks.com.

Thank you to EmpireWorks Reconstruction and Painting for their generous support of CAI-CV! CAI-CV.org

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29

HOMEOWNERS ASSOCIATION LAW

Title 22 Testing Requirements for Public Pools: It's All About Health and Safety

By Julie R. Balbini, Esq.

D

ue to the climate in Riverside County, literally thousands of people flock to public pools and spas throughout the year. Environmental Health Specialists at the Riverside County Department of Environmental Health ("Department") work to attempt to ensure that users are provided with safe and clean facilities to enjoy. This includes conducting routine inspections and investigations for over 7,400 public swimming pools, spas and water features in order to ensure safety and proper sanitation.

The Department requires pool operators to follow the requirements of California Code of Regulations, Title 22, Chapter 20, § 65523, regarding Operation Records. According to Dottie Merki, REHS, the Program Chief/PIO for the Department, "A log should be kept of daily chemistry readings as well as any maintenance done. This will help the operator detect any problems before they become a safety hazard for both the swimmers and the pool equipment."

Ms. Merki further stated that, "If any HOA needs guidance on this requirement, it can contact our department."

The Department is happy to provide templates for the record keeping as well as instructions on what needs to be tested and recorded.

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This is because testing your pool water is a key step in keeping your pool water clean, safe and sparkling blue. There are three key levels that need to be tested for all association pools: • Chlorine Levels: Chlorine is used to kill bacteria and algae and will keep your pool water clear and clean. Chlorine is important for maintaining the overall health of the individuals in the pool/ spa as well as maintaining the life of the pool/spa itself.

• Combined Chlorine Levels: Combined chlorine is the portion of chlorine in the water that has reacted and combined with ammonia, nitrogen-containing contaminants and other organics such as perspiration, urine and other swimmer waste. High combined chlorine (chloramines) results in reduced sanitizer efficacy. If you have a high combined chlorine level, take remedial action to reduce combined chlorine such as super chlorination (shock treatment). Other signs of combined chlorine includes sharp chlorine-like odor and eye irritation.

• pH Levels: The pH of your pool water should always be between 7.2 and 7.8. If it is lower or higher, the chlorine in your water won’t work properly. The right pH is also important to your comfort in the water. The eye irritation that most people blame on chlorine is really caused by the wrong pH balance. Low pH also causes etching of the plaster and corrosion of the metal portions of the recirculation system, and high pH can turn pool water cloudy.

There are different ways to chlorinate a pool/spa. Some offer a built-in stabilizer (e.g., cyanuric acid, which is present in many granulated chlorine produces) and more convenience, but all adequately keep your pool water sanitary. If you use cyanuric acid, you must test the level of cyanuric acid in the water at least once a month, and it should never exceed 100 PPM. If it does, the pool must be partially

drained and refilled to lower the levels, because excessive levels can interfere with the effectiveness of the chlorine.

The Department recommends and uses the DPD Test Kits, though properly calibrated electronic testing devices are also permitted under the regulations. You also need to remember to replace your test chemicals at the beginning of each season to ensure proper functioning of the test kits.

For associations that have at least 25 separate interests, the testing of chlorine, combined chlorine and pH levels must be done at least once per day. If the pool is heated, the pool operator also needs to test the temperature at least once per day. The pool operator must maintain written daily records of all test results and any corrective action taken at the public pool site. If using an electronic testing system, equipment readings and calibrations must also be kept with the other written daily records.

Pursuant to Health and Safety Code ยง 116048, for any associations that have fewer than 25 separate interests, the above-described testing and record keeping must be done "at least two times per week at intervals of no greater than four days apart."

While such frequent testing may seem onerous, I have it on good authority from at least one manager who has been following this requirement for well over two years that it is really not a big deal at all. According to Rebecca Day of Personalized Property Management, the association for which she is manager accomplishes the task with no problems by having both the Pool Supervisor and the Maintenance Supervisor share the task.

I have one final note of caution for associations who have been led to believe that the requirements of ยง 65523 are not currently being enforced by the Department. According to Ms. Day, her association has been inspected twice since the regulation was enacted. While there may be more associations that need to be inspected than the Department has inspectors to do the work, the Department is conducting inspections, and you may never know when your association may be inspected and required to hand over two years' worth of records for review.

Regardless of whether or not your association ever gets inspected, however, it is just good practice to follow the requirements of ยง 65523. Those requirements are designed to ensure that your pools remain clean and clear for the health and safety of your members.

REAL ROOFING KNOWLEDGE FOR REAL ROOFING SOLUTIONS

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Julie R. Balbini, Esq. is an attorney in the Palm Desert office of Fiore Racobs & Powers, A Professional Law Corporation, which generally devotes its practice to homeowners associations, and is a Past President of the Desert Bar Association. Julie can be reached at JBalbini@fiorelaw.com or (760) 776-6511.

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EVENTS

7 CAI-CV 201

O

E

N

G

LF

SPRING

T

ANNUAL

The Chapter’s Spring Golf Tournament was another huge success. Our thanks to The Springs Country Club for hosting us and to the Golf Committee for their hard work and dedication. A special thanks to the Committee’s Chair, Cameron Bridges, from Horizon Lighting and Co-chair, Micha Ballesteros, from Flood Response for their leadership.

We couldn’t have done this without the support of our corporate sponsors and to those many businesses that donated door prizes and auction items. Congratulations to NPG Asphalt for winning both “Best Food” and “Best Overall Hole Booth.” The tournament raised a record $23,200 for CAI-CV educational programs.

TOURN

TOURNAMENT TITLE SPONSOR Sunshine Landscape SWAG BAG SPONSOR Roof Asset Management GOLF TOWEL SPONSOR Diversified Asphalt Products

AM

CAI-CV SPRING GOLF TOURNAMENT SPONSORS – FRIDAY, APRIL 28, 2017 – THE SPRINGS COUNTRY CLUB

GOLF CART SPONSORS EmpireWorks Pacific Western Bank Vantage Point Construction GRAND PRIZE SPONSORS Flood Response Western Pacific Roofing GOLF BALL SPONSOR G4S Secure Solutions

TEE AND BALL MARKER SPONSOR Peters & Freedman, L.L.P. CAI SPRING CUP TROPHY SPONSOR Vista Paint FOURSOME PHOTO SPONSOR Epsten Grinnell & Howell, APC

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HOLE BOOTH SPONSORS AMS Paving NPG Asphalt Asphalt MD’s PrimeCo Automation Pride Roof Asset Management Ben’s Asphalt SERVPRO of Palm Desert CBCI Construction Sunshine Landscape Conserve LandCare U.S. Security Associates Diversified Asphalt United Paving Dunn-Edwards Paints Vantage Point Construction Frazier Pest Control Western Pacific Roofing

BREAKFAST AND LUNCH SPONSORS Allied Universal Artistic Maintenance Fiore Racobs & Powers, A PLC LaBarre/Oksnee Insurance Agency Sherwin-Williams Paint Co. WATER BOTTLE SPONSOR Associa Desert Resort Management MULLIGAN SPONSORS Allied Universal Conserve LandCare Pacific Western Bank Seacoast Commerce Bank

GREEN SIGN SPONSOR Pacific Western Bank Sherwin-Williams Paint Co. CLOSEST TO THE PIN – WOMEN Union Bank CLOSEST TO THE PIN – MEN Accurate Leak Locators LONGEST DRIVE – WOMEN Pacific Western Bank LONGEST DRIVE – MEN Artistic Maintenance

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33

TRENDING NOW

Solar Thermal for Hot Water and Pools

Solar collectors Sensor

By Antoinette Hamilton Pump

Solar Thermal for Hot Water and Pools

Strainer

Solar hot water systems absorb and transfer solar energy from the sun to your water heater. This is known as solar thermal energy.

Solar collectors are used to heat pools and meet hot water demands for your home or business. Typically, 70-80% of a business or household’s gas bill is devoted to heating water.

Savings with solar can be 50%-70% with a ROI of 1-2 years.

Commercial pools in HOAs, country clubs, hotels, apartments, can receive a 50% cash rebate on the cost of installation.

The California Solar Initiative (CSI) Thermal Program offers cash rebates of up to $4,366 on solar water heating systems for single-family residential customers. Depending on the size of the system, multi-family and commercial properties qualify for rebates of up to $800,000 per project on solar water heating systems. Eligible solar pool heating systems qualify for rebates of up to $500,000 per project.

Note: SCE is no longer accepting applications from customers for solar water heating systems that displace electricity or propane. However, if your water heater is fueled by natural gas, contact SoCalGas for the CSI Thermal Program incentive.

30% Investment Tax Credit (ITC) Federal tax incentives exist for the purchase and installation of eligible solar systems, including both solar photovoltaics

How Solar Thermal Systems Work Solar energy will supply hot water for dishwashers and sinks

Solar Collectors absorb energy from the sun, transferring it to the Solar Control Panel Solar energy will supply hot water for washing machines

Solar energy will supply hot water for Hydronic floor heating

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Solar energy will supply hot water for bathrooms

Flow control valve

Filter Check valve

Conventional pool heater

(PV) and solar hot water (solar thermal) systems. To take advantage of this tax credit there must be a federal tax liability, and it may be carried forward if not completely usable in the year the system was installed. Rules may vary for residential and commercial tax filers. The 30% credit is available for systems placed in service through December 31, 2019. The credit then drops to 26% through the end of 2020 and then 22% through 2021.

This tax credit does not apply to tax-exempt municipal and non-profits.

Rebates and Financing from SoCalGas www.socalgas.com SoCalGas offers energy efficiency rebates and incentive programs and 0% unsecured loans to finance the purchase and installation of eligible energy efficiency upgrades for qualified business customers.

SoCalGas provides rebates to home owners for smart thermostats, water heaters, tankless water heaters, washers and dryers, low flow showerheads, wall and attic insulation.

Note: SoCalGas does not accept mail-in and/or online residential rebate applications for qualifying storage water heaters purchased at The Home Depot or select Lowe's because reduced prices at The Home Depot or Lowe's on qualifying storage water heaters are made possible by SoCalGas residential water heater rebate. Please consult a store's sales associate for qualifying water heater models.

Free Energy Efficiency Starter Kit Get three faucet aerators and a low-flow showerhead at no cost from SoCalGas. Antoinette Hamilton has ten years of experience in solar PV and solar pool heating in the Coachella Valley. She is a frequent guest speaker on energy efficiency solutions for HOAs, hotels, country clubs, apartment complexes and assisted living facilities. Antoinette can be reached at (760) 808-1128 or by email at info@suntosolar.com.

HOA PROTECTION: SIMPLE & SECURE At AMS Security we understand your HOA’s specific safety needs to protect your community. Our HOA services include: -

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NPGASPHALT.COM So-Cal: 951.940.0200 Desert Division: 760.320.9600 Proud Members of: BIA,BOMA,CAI,IREM,CACM,CREW CAI-CV.org

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35

WATER WISE

Dive Into Water Savings by Reusing or Filtering Pool Water

By Ashley Metzger & Vicki Petek

O

ur valley is home to thousands of swimming pools. Even though summer is swim season, most work on pools is done in the valley during this time of year since fewer residents are in town. A great amount of work goes into keeping pools clean and healthy all year.

Pool technicians regularly drain and refill pools to maintain an appropriate chemical balance, and to protect or repair pool plaster and components. Community pools usually need even more attention.

That begs the question: in the current climate of water conservation, how can we balance using water efficiently and keeping healthy, clean pools?

If a pool needs to be drained for maintenance or repair, one option is treating the water and draining it onto landscaping. This puts the pool water to good use and allows you to temporarily cut back on irrigation. Prior to draining, the pool must be de-chlorinated.

This can be done by simply not adding chlorine to the pool and letting it sit in the sun for about ten days. You want the pH of the pool water to fall between 7 and 8 with chlorine levels at 1 part per million or less. Another alternative is a de-chlorination kit, which is available at pool and home supply stores.

You can then use the water to irrigate

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"Reverse osmosis removes dissolved solids, calcium, phosphates, nitrates and viruses." nearby plants or grass. You can even use backwash water from regular pool maintenance on certain plants. If you have a saltwater pool, don’t use your pool water for irrigation.

Plants that easily tolerate pool/spa water: • Oleander • Natal Plum • Bougainvillea • Yellow Bells • Texas Ranger • Rosemary • Olive • Aloe • Mesquite • And others…

If you are not doing work on the pool but just need to freshen the water, there are some options for filtering. For the past few years, some local companies have used reverse osmosis filtration for pools. The water industry has been using this process to treat water effectively for many years. Reverse osmosis removes dissolved solids, calcium, phosphates, nitrates and viruses. The process usually takes less than a day.

The company brings a self-contained mobile filtration unit to the property.

They pump the water out of the pool and into the filtration unit. After the water is filtered, it is returned to the pool with a very minimal amount of water lost in

the process. Pools are left with cleaner water and a fraction of chemicals are needed to maintain the pool compared to before the process. This technology can be utilized on pools of all shapes and sizes. Reverse osmosis also reduces hardness in the water, which may reduce the need for buildup removal (and more water use) later.

Desert Water Agency partnered with two local companies to offer 20% off treatment coupons on its website (www. dwa.org/pools). All valley residents, businesses and homeowners associations can use the coupons regardless of who provides their water service.

Ashley Metzger is the outreach & conservation manager for Desert Water Agency. Prior to joining DWA, she was a consultant at a local strategic communications firm. You can reach her at Ashley@dwa.org.

Vicki Petek is an outreach & conservation associate for Desert Water Agency. She has worked for the agency for nearly 30 years in various capacities.

You can reach her at Vicki@dwa.org.

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CAI-CV

EDUCATED BUSINESS PARTNER

AMS PAVING................................................................................................................ 38 ASPHALT MD’S.............................................................................................................. 4 NPG ASPHALT............................................................................................................. 35

ATTORNEYS FIORE RACOBS & POWERS, A PLC................................................................................ 6 GREEN BRYANT & FRENCH, LLP.................................................................................... 4 GURALNICK GILLILAND & KNIGHTEN............................................................................ 2

Choose Educated Business Partners

LAW OFFICE OF PEGGY REDMON................................................................................ 15

Micha Ballesteros, Flood Response Rodney Bissell, Bissell Design Studios Inc. Susan Browne Rosenberg, CIH, Desert Cities Indoor Air, LLC Linda Cardoza, Alliance Association Bank Rick Cech, Western Pacific Roofing Corporation Tiffany Christian, Epsten Grinnell & Howell, APC Adam Eves, Empire Works Lori Fahnestock, Powerful Pest Management Dea Franck, Esq., Epsten Grinnell & Howell, APC Julie Frazier, Frazier Pest Control, Inc. Erin Fujioka, G4S Secure Solutions, USA Michael Graves, SCT Reserve Consultants Amanda Gray, Peters & Freedman, L.L.P. Matthew Hills, Securitas Security Services USA, Inc. Tim Hoss, BEHR & KILZ Paints & Primers Jennifer James, Esq., Law Office of Jennifer James, Esq. Megan Kirkpatrick, Kirkpatrick Landscaping Services Jared Knight, Vista Paint Corporation Cyndi Koester, PCAM, SwedelsonGottlieb Katy Krupp, Fenton, Grant, Mayfield, Kaneda & Litt, LLP Larry Layton, Kirkpatrick Landscaping Services Alison LeBoeuf, PrimeCo Mike Mastropietro, OCBS, Inc. Chris Meyer, Asphalt MD's Greg Morrow, Eagle Roofing Products Fran Mullahy, Vintage Associates Mike Murrell, Farmers Insurance - Mike Murrell Agency Chet Oshiro, EmpireWorks Mallory Paproth, SCT Reserve Consultants Elisa Perez, Esq., Epsten Grinnell & Howell, APC Dana Pride, Automation Pride Brent Sherman, Animal Pest Management Services, Inc. Brittany Smith, Vantage Point Construction, Inc. Jillian Steele, Patio Products USA Dan Stites, CBCI Construction Kymberli Taylor-Burke, NPG Asphalt Jolen Zeroski, Union Bank Homeowners Association Services

PETERS & FREEDMAN, L.L.P. ...................................................................................... 39

BANKING MUTUAL OF OMAHA BANK............................................................................................ 6

CONSTRUCTION CBCI ROCK SOLID DEPENDABILITY............................................................................... 2

ELECTRIC & WATER COACHELLA VALLEY WATER DISTRICT....................................................................... 39

GATES & GARAGE DOORS AUTOMATION PRIDE.................................................................................................... 19

LANDSCAPING CONSERVE LANDCARE................................................................................................ 15 PRO LANDSCAPING..................................................................................................... 19 SUNSHINE LANDSCAPE............................................................................................... 31 WATERRITE - VINTAGE ASSOCIATES, INC................................................................... 39

MANAGEMENT COMPANY ASSOCIA DESERT RESORT MANAGEMENT................................................................... 2

PEST CONTROL FRAZIER PEST CONTROL............................................................................................. 39 LLOYD PEST CONTROL.................................................................................................. 3 POWERFUL PEST MANAGEMENT................................................................................ 31

POOL PLASTERING AND WATER PURIFICATION ALAN SMITH POOLS.................................................................................................... 11

ROOFING BRS ROOFING.............................................................................................................. 39 ROOF ASSET MANAGEMENT....................................................................................... 31 SUNTECH CONSULTING & ROOFING............................................................................ 19 WESTERN PACIFIC ROOFING....................................................................................... 15

SECURITY AMS SECURITY............................................................................................................ 35

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NO

TR CON

!

ACTS

#1

In Customer Service

AL • HOA'S COMMERCIAL • RESIDENTI

We can help you meet your CVWD "Efficient" budget!

760-328-6115

Family Owned & Locally Operated 68920 Adelina Rd, Cathedral City, CA 92234 FrazierPestControl.com • Lic. # PR5204

ANTS • ROACHES • TERMITES • RODENTS • SPIDERS • BEES/WASPS • PIGEON PROOFING

Fernando Fregoso (760) 772-3673

fernandof@thevintageco.com

CA LIC. #907600 AZ LIC. #286198

www.brsroofing.com

Water Wise Tips For Coachella Valley residents

Plant a waterefficient landscape.

Desert-friendly plants use 50 to 75 percent less water than grass or tropical plants.

Irrigate efficiently.

Prevent water waste. Repair broken sprinklers CVWD offers a rebate for replacing nozzles with new water-efficient ones.

Find and fix indoor and outdoor leaks.

Download copy of Water Wise at Home: A Guide to Finding Leaks at www.cvwd.org Learn more about CVWD’s rebate & discount program at www.cvwd/org/rebates

Stay connected with us!

(760) 398-2651 www.cvwd.org

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41-905 Boardwalk, A-2 Palm Desert, CA 92211

GREEN IS FOR LOCAL EVENTS

CAI-CV UPCOMING EVENTS SIGN UP FOR LOCAL EVENTS AT CAI-CV.ORG AND FOR CAI NATIONAL EVENTS AT CAIONLINE.ORG JUNE CAI’s M206 Course (for managers) WHEN: Thursday-Friday, June 8-9, 2017 WHERE: Santa Ana CAI’s M202 Course (for managers) WHEN: Friday, June 23, 2017 WHERE: Embassy Suites, Palm Desert CAI’s M203 Course (for managers) WHEN: Thursday-Friday, June 22-23, 2017 WHERE: San Diego CAI-CV’s Annual Bowling Tournament (for all members) WHEN: Friday, June 23, 2017 WHERE: Palm Springs Lanes, Cathedral City

JULY CAI-CV’s CID Law Course (for managers, board members) WHEN: Friday, July 14, 2017 WHERE: The Classic Club, Palm Desert CAI’s M360 Course (for managers) WHEN: Thursday – Friday, July 20-21, 2017 WHERE: Los Angeles

AUGUST Manager on the Run (MOTR) (for managers) WHEN: Friday, August 4, 2017 WHERE: Flood Response, Thousand Palms CAI-CV’s Day at the Races (for managers) WHEN: Friday, August 18, 2017 WHERE: Del Mar Race Track

2017 CORPORATE SPONSORS PLATINUM______ AMS Paving Asphalt MD’s Associa Desert Resort Management Bissell Design Studios Inc. Conserve LandCare Diversified Asphalt EmpireWorks Fiore Racobs & Powers, A PLC KESQ NEWS Channel 3 ABC NPG Asphalt Pacific Western Bank Roof Asset Management Signarama Sunshine Landscape Vantage Point Construction Western Pacific Roofing

GOLD___________ AMS Security BRS Roofing CBCI Construction Epsten Grinnell & Howell, APC Flood Response G4S Secure Solutions Lloyd Pest Control Mutual of Omaha Peters & Freedman, L.L.P. Prendiville Insurance Agency PrimeCo Purified Pool Water Vintage Associates

SILVER__________ Artistic Maintenance, Inc Automation Pride Barcode Automation, Inc. Coachella Valley Water District DWI Farley Interlocking Pavers Frazier Pest Control Horizon Lighting Painting Unlimited, Inc. Powerful Pest Management Seacoast Commerce Bank Three Phase Electric Union Bank Homeowners Association Services

BRONZE________

Accurate Leak Locators Adams Stirling, PLC Albert Management, Inc. All Counties Fence and Supply Alliance Association Bank Association Reserves Bank of Southern California Ben’s Asphalt, Inc. Dunn-Edwards Paint Corp.

FirstService Residential Frontier Communications Guralnick, Gilliland & Knighten Kasdan LippSmith Weber Turner, LLP LaBarre/Oksnee Insurance Agency Law Office of Jennifer James, Esq.

PatioShoppers Commercial Furnishings Powerstone Property Management Pro Landscaping, Inc. S.B.S. Lien Services SCT Reserve Consultants SERVPRO of Palm Desert SERVPRO of Palm Springs/Indian Wells Sherwin-Williams Paint Co. Silldorf Law, LLP Suntech Consulting & Roofing The Management Trust United Paving U.S. Security Associates Vista Paint Corporation