Quorum December 2016

DECEMBER 2016

Coachella Valley Community Associations Institute Magazine

Portola Country Club CHARITY AND THE HOLIDAYS

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16 35th Anniversary - Building Community Spirit During the Holidays - 35 CV Charities

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24 House with a Heart 27 Holiday Cooking Apps 28 Holiday Lighting: the Good, the Bad, the Ugly - Keeping Your Holidays Merry & Bright 34 Powerstone Property Management Supports the Pediatric Cancer Research Foundation (PCRF) 35 Quorum Committee Holiday Traditions

CAI-CV & KESQ PARTNERSHIP | ADVERTISE WITH KESQ 760-340-7115 – RON.DIGRANDI@KESQ.COM

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Quorum December, 2016

Answering the call for the ultimate in security services.

760.341.3593 AMSprotectme.com 74-794 42nd Ave. Suite 1 Palm Desert Lic# 944895 ACO 6917

GURALNICK & GILLILAND, LLP ATTORNEYS AT LAW Member of CAI and CACM

Legal Services for Community Associations • General Counsel • Assessment Lien and Foreclosure • No Cost Collections • Fees Paid by Delinquent Homeowner • Detailed Monthly Status Reports • Title Reports at No Charge to Association • Construction Defect/Reconstruction • Mold Claims/Litigation • Real Estate Dispute/Litigation Phone: (760) 340-1515

FAX: (760) 568-3053 CAI-CV.org

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Call Us Today: 800-350-8333

We make every vote count!

Complete Election Administration for Community Associations With our long-standing expertise, in-house capabilities and trained staff and inspectors, we provide your association with the most efficient and cost-effective election than can be conducted by any other resource, when our services are compared in an apples-to-apples manner.

Request a Quote Today: www.theinspectorsofelection.com

BOARD OF DIRECTORS COACHELLA VALLEY CHAPTER 2017 GERARD GONZALES, PRESIDENT Albert Management, Inc. TAD BLACK, PAST PRESIDENT Associa OnCall PHYLLIS HARKINS, CMCA, CCAM, AMS PRESIDENT ELECT The Management Trust – Palm Desert JOLEN ZEROSKI, TREASURER Union Bank JOHN WALTERS-CLARK, SECRETARY Associa Desert Resort Management CARDINAL AMBROSE, CCAM, CMCA, AMS DIRECTOR Albert Management, Inc. RHONDA DREWS, CMCA, AMS, PCAM DIRECTOR Associa Desert Resort Management MATT LAWTON, CIRMS, DIRECTOR Prendiville Insurance Agency GEN WANGLER, ESQ., CCAL DIRECTOR Fiore Racobs & Powers A PLC

CAI Coachella Valley Office 41-905 Boardwalk, Suite A-2 Palm Desert, CA 92211 Tel: (760) 341-0559 Fax: (760) 341-8443 Website: www.cai-cv.org CAL LOCKETT Executive Director clockett@cai-cv.org

ARTICLE SUBMISSIONS OR ADVERTISING INFORMATION admin@cai-cv.org The materials contained in this publication are designed to provide our members with accurate, timely and authoritative information with regard to the subject covered. However, the CAI Coachella Valley Chapter is not engaging in the rendering of legal, accounting or other professional types of services. The Coachella Valley Chapter has not verified and/or endorsed the contents of these articles or advertising, nor do we have the facilities or the personnel to do so. Readers should not act on the information contained herein without seeking more specific professional advice from legal, accounting or other experts as required.

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CONTENTS

ASSOCIATION GOVERN

10 FEATURES

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COMMUNITY NEXT

2020 AND BEYOND Envisioning the future of community association 20 living, governance and management

By Kimberly Weiss

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Holiday Lighting: The Good, the Bad, the Ugly Keeping Your Holidays Merry and Bright!

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By Dan H. Stites, P.E.

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Community Next - 2020 and Beyond House with a Heart

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The History of Portola Country Club Homeowners Association

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Powerstone Property Management Supports the Pediatric Cancer Research Foundation (PCRF)

By Lisa Glogow

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CAI-CV 2017 Calendar

CHAPTER NEWS

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CAI-CV Chapter New & Renewing Members 35th Anniversary - Building Community Spirit During the Holidays – 35 CV Charities Meet the Committee Chair

Rhonda Drews, CMCA, AMS, PCAM CAI-CV Education Committee

By Erin H. Fujioka

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Quorum Committee Holiday Traditions Chapter Upcoming Events

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CHAPTER EVENTS

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Winter Nights Dream Awards Night SEPTEMBER 2016 2016 Nomination Form CAI-CV Legislative Update

Friday, November 4, 2016

© COMMUNITY ASSOCIATIONS INSTITUTE

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pick the right tools for your next project.

QUORUM COMMITTEE MEMBERS KYMBERLI TAYLOR-BURKE, CHAIR NPG Asphalt RODNEY BISSELL, CO-CHAIR Bissell Design Studios, Inc.

With community association lending expertise like ours, you’ll get the job done right.

PHYLLIS HARKINS, CMCA, AMS, CCAM BOARD LIAISON The Management Trust - Palm Desert

take that to the bank.

TIM ALBERT AlliedUniversal

Brendan Concannon Regional Account Executive 619-961-6346 Toll Free 866-800-4656, ext. 7480 brendan.concannon@mutualofomahabank.com

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KIMBERLY BURNETT U. S. Security Associates ALAN J. CARNEGIE, ESQ. Daniels, Fine, Israel, Schonbuch & Lebovits, LLP DEA FRANCK, ESQ. Epsten Grinnell & Howell, APC ERIN FUJIOKA G4S Secure Solutions, USA

Member FDIC Equal Housing Lender

EQUAL HOUSING

LENDER

TIFFANY WRIGHT The Management Trust – Palm Desert ANTOINETTE HAMILTON Suntrek Solar ERIN KLINK Pacific Western Bank FRAN MULLAHY Vintage Associates, Inc. SUSAN BROWNE ROSENBERG Desert Cities Indoor Air, LLC. STEVEN SHUEY, PCAM Personalized Property Management Co. DAN STITES CBCI Construction, Inc. JENNIFER ZEIVEL, CMCA, AMS Associa / Desert Resort Management

CREATIVE DIRECTOR & GRAPHIC DESIGNER RODNEY BISSELL Bissell Design Studios, Inc. rodney@bisselldesign.com (714) 293-3749

SUBSCRIBER SERVICES

The Coachella Valley Quorum Magazine is a publication expressly prepared for association leaders, managers and related business professionals of the Community Associations Institute. Members are encouraged to submit articles for publishing consideration. All articles accepted for publication in Quorum are subject to editing and rewriting by the Quorum Committee.

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Quorum December, 2016

CONTENTS DEPARTMENTS

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President’s Message

22 About CLAC

Fundraising for CLAC

25 Welcome Aboard

Stacy Rakestraw Dunn Edwards Paint

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Automation Pride

By Erin Klink

27 Holiday Cooking Apps

Shopping for Rebates www.ShoppingForRebates.com

By Antoinette Hamilton

32 Water Wise

CVWD customers show long-term commitment to conservation

By Katie Evans

31 CAI National

Education is Critical to Community Association Board Members' Success

33 Time Honored

Margaret "Gen" Wangler, Esq., CCAL

By Phyllis Harkins

27 Platinum Spotlight

Signarama

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FROM THE CHAPTER

President’s Message Gerard J. Gonzales, Vice President - Albert Management, Inc. CAI-CV Chapter President

Happy Holidays! December is here and my time as President of CAI-CV is nearly finished. I hope you share my excitement about our Chapter’s future. CAI-CV has realized our vision of becoming the authority on common interest developments in the Coachella Valley. We have established relationships and respect with several Cities, Chambers of Commerce, Realtors, major utilities, the media and other membership organizations in the Valley.

Our CAI commercial continues to run on KESQ Channel 3 News and our articles are appearing in the Chamber newsletters. The media calls us when there is a CID issue and Quorum distribution has nearly doubled. We had one of the most impressive grassroots campaigns related to water rates ever initiated by a CAI chapter, saving our members thousands of dollars. Our membership is growing and we have twice the corporate sponsors that we had a year ago. We hosted a successful Statewide Legal Forum and continue efforts to build closer relationships with our CAI California chapters and CAI National. We will never forget accepting three of the five National CAI awards given out at this year’s CAI National Conference in Orlando. The innovation and leadership from our board and committees continues to make us an important organization in the Coachella Valley and a success story for CAI National.

As we look to the future, CAI-CV has a solid financial system in place, our Committee structure for the 140 volunteers who manage our programs and events is outstanding. We have a three-year succession plan that is building leaders who agree with our vision and who will serve on future CAI-CV boards. As I hand the reins over to Phyllis Harkins from The Management Trust and the great team of board members, veterans and newly elected, I know the future of CAI-CV is in good hands.

I am grateful for my time as President and look forward to continuing on the Board’s Executive Committee as Past President. Earlier this year, the Board established the Past President’s Committee that I am privileged to Chair next year. The Committee will serve to help keep Past President’s involved with CAI-CV long after they have completed their terms. We hope this new Committee will help with fundraising for our CAI-CV Scholarship Fund and as a safety net to support new Directors and Committee leadership in years to come.

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Quorum December, 2016

December is a busy and demanding month in the CID industry. We hope our events will give you a needed respite. On December 1st, CAI-CV will host its annual fundraising Holiday Open House at Avondale Golf Club. This event is sponsored by the Business Partner Committee and is free to all CAI-CV members. Guests are invited to bring an unwrapped toy to donate to the Narrow Door’s Christmas Store. Prior to the holiday party on December 1st, the Education Committee his hosting a Board Member Workshop (BMW). We also have a Manager on the Run (MOTR) program scheduled for Friday, December 9 at the Classic Club. Gen Wangler, Esq., CCAL, will host and teach the class. On Friday, January 20th, we have our next Educational Program and Mini Trade Show at Palm Valley Country Club and don’t forget to sign up for our Spectacular 2016 35th Anniversary Awards Night on Friday, January 27, 2017, at the Omni Rancho Las Palmas Resort & Spa. Additional information about these events is available online at CAI-CV.ORG. Finally, a parting note…. I ask that you all take time to reflect on your accomplishments this past year, and yes, everyone has at least a couple. Set some goals for the upcoming year, both personal and professional. Give thanks to everyone that has helped you along the way and do not stop building on those relationships. Our livelihood depends on the community we live in, find a way to give back to it. This Chapter is truly made up of some wonderful people and some incredibly professional business men and women. I hope that many of you reading this become active volunteers in the organization and for those of you that do volunteer, continue to do so because you are the ones that make this chapter so great.

December is National Egg Nog and Fruit Cake Month!

Enjoy the recipes inside this edition. From all of us at CAI-CV, we wish you a happy, joyous and safe holiday season!

Gerard J. Gonzales Vice President - Albert Management, Inc.

CHAPTER NEWS 2016 CORPORATE

SPONSORS PLATINUM___________ Accurate Leak Locators AMS Paving Asphalt MD's Conserve LandCare, Inc. Associa Desert Resort Management EmpireWorks Epsten Grinnell & Howell, APC Fiore Racobs & Powers, A PLC NPG Nelson Paving Pacific Western Bank Peters & Freedman, LLP Signarama Sunshine Landscape Western Pacific Roofing

GOLD________________ AMS Security CBCI Construction Diversified Asphalt Flood Response United Paving Vintage Associates

SILVER_______________ 1 Stop Pool Pros Alan Smith Pool Plastering Artistic Maintenance, Inc. Blue Sky Landscape Coachella Valley Water District Lloyd Pest Control Mutual of Omaha Painting Unlimited, Inc. Powerful Pest Management Prendiville Insurance Agency PrimeCo Purified Pool Water Seacoast Commerce Bank Three Phase Electric Union Bank Homeowners Association Services

BRONZE_____________ Adams Stirling, PLC All Counties Fence and Supply Aloha Bin Cleaning Animal Pest Management Association Reserves Bank of Southern California Dunn-Edwards Paints Farley Interlocking Pavingstones Frazier Pest Control G4S Secure Solutions Horizon Lighting Kasdan LippSmith Weber Turner, LLP LaBarre/Oksnee Insurance Agency Pro Landscaping, Inc. Rudy’s Termite and Pest Control, Inc. S.B.S. Lien Services SCT Reserve Consultants ServPro of Palm Springs/Indian Wells Sherwin-Williams Paint Silldorf & Levine U.S. Security Associates, Inc. Universal Protection Service Vista Paint Corporation

CAI-CV Chapter New & Renewing Members NEW BUSINESS PARTNERS CHRIS HEGARTY PLUMBING, INC. Christy Houston (760) 285-7678 Christy@chrishegartyplumbing.com RENEWING BUSINESS PARTNERS CONSERVE LANDCARE Teri Gonzalez (760) 343-1433 teri@conservelandcare.com GOTHIC LANDSCAPE Kellan Falconieri (951) 840-6766 kellan.falconieri@gothiclandscape.com PATTON DOOR & GATE Al Johns (760) 250-7993 aj@pattondoorgate.com RUDY'S TERMITE AND PEST CONTROL, INC. Rudy Garza (760) 775-7216 jodi@rudyspest.com RENEWING MANAGEMENT COMPANIES ALBERT MANAGEMENT CORPORATION Lori Albert (760) 346-9000 lori@albertmgt.com DESERT MANAGEMENT James Lewis (760) 862-1202 j.lewis@desertmanagement.com

THE MANAGEMENT TRUST-DESERT DIVISION Shawnna Carr (760) 776-5100 Ext. 6303 shawnna.carr@managementtrust.com

WHITESTAR MANAGEMENT Monique Kerrigan (760) 485-3051 monique@whitestarmgmt.com

Greg Gamboa (760) 776-5100 greg.gamboa@managementtrust.com

NEW MULTI-CHAPTER BUSINESS PARTNERS FARMERS INSURANCE Michael Murrell (760) 999-9900 mike@gotoagent.com

Lydia Pfannkuche (760) 851-5506 lydia.pfannkuche@managementtrust.com RENEWING MANAGER MEMBERSHIPS ASSOCIA DESERT RESORT MANAGEMENT Brooke Ancheta (760) 346-1161 bancheta@drminternet.com Sharron Badham (760) 393-5211 sbadham@drminternet.com Christina Enriquez (760) 346-1161 cenriquez@drminternet.com Maryann Hoss (760) 346-1161 mhoss@drminternet.com Jessica Marsh (760) 346-1161 jmarsh@drminternet.com AVAIL PROPERTY MANAGEMENT Stephanie Swenstad (760) 771-9546 stephanie@availhoa.com

NEW MANAGER MEMBERSHIPS Daniel Loera (760) 861-8376 daniel.loera@tradingplaces.com

ELDORADO COUNTRY CLUB Kristi Foster (760) 423-1587 kristi@eldoradocc.org

Michael Mcfarlane (760) 346-6123 michael@shadowmountainresort.com

Pamela Jaymes (760) 423-1503 Pamela@eldoradocc.org

ASSOCIA DESERT RESORT MANAGEMENT Norma Segura (760) 346-1161 nsegura@drminternet.com

MORNINGSIDE COMMUNITY ASSOCIATION Michele Abdelnour (760) 328-3323 mabdelnour@morningsideca.com

GOLD COAST COMMUNITY MANAGEMENT Shern Berg (760) 202-9880 shern@goldcoastent.com

RELIABLE PARTNERS OF HOA'S, LLC Debra Kirtland (909) 496-4785 info@reliablepartnersmanagement.com

MILLENNIUM COMMUNITY MANAGEMENT, LLC Scott Merle (866) 508-2780 scott@mcmiskey.com

SUNNYSIDE ESTATES HOMEOWNERS ASSOCIATION Michael Maler (760) 347-4781 sunnyside232@aol.com

CAI-CV.org

RENEWING MULTI-CHAPTER BUSINESS PARTNERS ALANTE/MCS INSURANCE SERVICES David Jeranko (949) 679-7130 davidj@mcsins.com FHA REVIEW Natalie Stewart (714) 536-6500 natalie@fhareview.com HAR-BRO CONSTRUCTION Joanna Velarde (619) 398-0200 joanna.velarde@harbro.com PRIMECO Chris Erickson (760) 473-6327 chris@primecoconstruction.com REY INSURANCE SERVICES, INC. Mike Rey (949) 487-9661 mike@reyinsuranceservices.com NEW VOLUNTEER LEADERS 48 @ ARENAS William Battles Lee Biersdorf Pam Gargiulo Richard Weideman RENEWING VOLUNTEER LEADERS Bill Harder Erica Hedlund

CAI - CV M I S SI ON S TAT E M E N T The mission of CAI-CV is to provide leadership for successful development and operation of community associations through information, research and education.

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FEATURE

The History of Portola Country Club Homeowners Association

By Marilyn Loewy, Portola Board Director

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n 1968, Dr. Elmer Rigby, from West Los Angeles area, donated property for a manufactured home project to be named Sun King Estates. A limited partnership was developed with Dr. Rigby and B.J. “Mac” McMorrow, a land developer from L.A., as principal partners. The clubhouse and golf course were designed by Cecil Hollingsworth, and in 1970 construction started on the first phase. It was a nine-hole golf course designed with four holes in the “wash” and five on the upper level of the project, along with two sand traps. By 1973, a few model homes were installed, along with a sales office. A short time later, the “wash” was inundated with water from the mountain snow melt, and the greens were rebuilt. Unfortunately, another flooding occurred, permanently washing out the four holes in the “wash.” A national gas shortage affected sales, the economy slumped, and the company was forced into foreclosure. In 1977, the Newport Development Company purchased the foreclosed property and changed its name to Portola Country Club Homeowners Association, and a new master plan was developed. In its second phase, thirteen new golf holes were designed around the complex of 499 home sites and 180 acres.

Portola is an active 55+ community nestled in the heart of Palm Desert, near many shopping centers and the I-10 freeway, but far enough away to not be bothered with noise. Within a five-minute drive are the McCallum Theater, senior centers, Civic Center Park, and museums. Our residents often say that we truly live in paradise. As longest resident Lucille Williamson said for this article: “This gated community has given me the gift of cordial neighbors, special friends, countless activities and opportunities to get involved.” There are 499 home sites with attractive manufactured homes and beautiful landscaping with residents owning their lot.

We have a board of seven directors. There are ten committees--Architectural, Finance, Facilities, Greens, Security, Emergency Preparedness, Rules

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FEATURE

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FEATURE & Regulations, Bar, Kitchen, and Landscape. There are three clubs--Social, Ladies Golf, and Men’s Golf.

There are various activities such as bingo, bocce, bunco, various card games, an exercise room, library with books and videos, and three pools and spas. We also have tennis courts, pickle ball courts, a dog park, and 80 secured RV parking spaces.

In addition, we have a website and in-house TV channel. Our in-house publication, The Sentinel, is issued monthly during the season. Another feature that contributes to our uniqueness is our 18 hole executive golf course. Our monthly assessment includes unlimited golf privileges.

There certainly have been considerable changes in Portola Country Club, especially its golf course, over the 40 plus years since Dr. Rigby donated the property. The seven lakes are still in place, but no one remembers why the sand traps were removed. CVWD provides us with tertiary water for the common area and golf course. Approximately 50% to 60% of our population is comprised of our annual snowbirds, who are most welcome each year.

They come to us from many states and Canada.

House sizes range from 1450 to 2450 square feet.

Prices currently range from $125,000 to $325,000, depending as always on location, location, location! Board president Karla Lewis commented for this article: “When we bought our home six years ago, the location was the immediate draw; once here though, it is the sense of community that is the draw to living in Portola. People take pride in their homes and common area facilities, have a spirit for volunteerism, and a caring heart for neighbors. This is a great place to live.”

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Portola Country Club is well maintained, has good reserves and is a solid community.

We are professionally managed by The Management Trust; Phyllis Harkins is our general manager and Leahna Lopez is our assistant general manager.

Michael McCombs handles all aspects of our common area maintenance, and we welcome our new golf superintendent, Shaun Mahaffey, in early December. Shaun and his staff of seven will continue to keep our golf course lush and beautiful.

The takeaway from this article is that Portola Country Club is a fabulous place to live and play. As many residents say, it’s probably the best kept secret in the valley, so please sssshhhhhhhh!!!

Marilyn Loewy is a long-time resident of Portola Country Club; she previously served on the board in the mid-2000’s, and was recently elected to the board again. She can be reached at pccloewy@gmail.com.

General Manager, Phyllis Harkins, CCAM-LS, CAMEx, CMCA, AMS can be reached at (760) 346-5481 or by email at phyllis.harkins@managementtrust.com.

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2016 Nomination Form FILL OUT YOUR NOMINATION FORMS TODAY (Deadline: December 30, 2016) On Friday, January 27, 2017, CAI-CV will host its 2016 35th Anniversary Awards Night at 5:30 p.m. at the Omni Rancho Las Palmas Resort & Spa in Rancho Mirage. Tickets and sponsorships are available online at CAI-CV.ORG. The CAI-CV Board of Directors will recognize members who have provided outstanding volunteer service to the chapter in 2016. All CAI-CV members in good standing are eligible to be nominated. Award recipients will be selected by a committee of CAI-CV directors, committee chairs, co-chairs and the chapter executive director. Award recipients will be selected based on their work to build better communities through their volunteerism with CAI. Please use one form for each nominee. An interactive form is available at CAI-CV.ORG.

CHECK THE APPROPRIATE CATEGORY FOR THE NOMINATION: _____Lifetime Achievement Award: A CAI-CV member who has provided outstanding volunteer service to the chapter for multiple years. This member will have contributed substantially to the chapter’s efforts to reach its vision and goals in the Coachella Valley.

_____Community Association Volunteer Leader of the Year: A CAI-CV community volunteer leader member who promotes board level education and professionalism within the CID industry and who has helped CAI-CV reach its goals and vision.

_____Distinguished Service Award: A CAI-CV member who has gone above and beyond to help the chapter meet its goals and objectives for 2016.

_____Business Partner of the Year: A CAI-CV business partner member who has provided time and resources to help the chapter reach its goals and objectives in 2016.

_____Special Event Committee of the Year: A CAI-CV event committee that has achieved a high level of success, reaching their committee goals and helping the chapter realize its vision. Choose from the Wine Committee for Corks for CLAC, Awards Committee for the 2015 Awards Night, Golf Committee, Bowling Committee, Casino Committee, Oktoberfest Committee, Business Partner Committee for Summer Sizzler and the Holiday Open House events. _____Operations Committee of the Year: A CAI-CV operational committee that has achieved a high level of success, reaching their committee goals and helping the chapter realize its vision. Choose from the CLAC Legislative Support Committee, the Membership Committee, the Quorum Committee, the Volunteer Committee, the Public Relations Committee, the Education Committee, and the Programs Committee.

Please complete the following information: Name of CAI-CV member/committee to be nominated: _____________________________________________________ Nominee’s member type (Community Volunteer Leader, Manager, Business Partner, Committee):

________________________________________________ Nominee’s contact information: Association and/or company:________________________________ Email address:___________________________________________ Telephone number:_______________________________________

_____Community Association Onsite Manager of the Year: A CAI-CV onsite manager member who has worked to promote professionalism in the CID industry through their volunteer work with CAI. _____Community Association Portfolio Manager of the Year: A CAI-CV portfolio manager member who has worked to promote professionalism in the CID industry through their volunteer work with CAI. _____Community Association of the Year: A CAI-CV association member that exemplifies excellence in operation, education, and service to its homeowners and has participated in CAI’s educational programs and fundraising efforts for the California Legislative Action Committee (CLAC).

Nominator’s contact information: Name of person nominating:_________________________________ Association and/or company:________________________________ Email address:___________________________________________ Telephone number:_______________________________________

All entries must be received or postmarked by December 30, 2016 Nomination forms may be mailed to the CAI-CV office, 41-905 Boardwalk, Suite A-2, Palm Desert, CA 92211.

Fax to (760) 341-8443 or send by email to admin@cai-cv.org.

Please call the CAI-CV office if you have questions, (760) 341-0559.

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COMMUNITY NEXT

FEATURE

2020 AND BEYOND

Envisioning the future of reports community The following article contains the second of four publishedassociation in the Community Next brochure

by CAI National. The next section will be published in the January issue of Quorum. living, governance and management

Community Management

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lthough community management is a relatively new occupation, in barely five Key Elements decades it has become a vital and sophisz Public Awareness ticated profession that has evolved into an international career path that embraces tradiz Education tion, business acumen, credentialing and a grasp z Professional Criteria of increasingly complex state, federal and internaz Urgency tional laws.

Most managers and management company owners who came to the profession when it was being formed in the early 1970s—and for many years after—did so from a wide range of other occupations. Professionals in real estate, law, construction, accounting, finance, insurance, hospitality, facilities management and even military service have become the leaders whose combined talents and abilities helped SEPTEMBER 2016 build a rich founda© COMMUNITY ASSOCIATIONS INSTITUTE tion for this new vocation.

According to the Foundation for Community Association Research, there are nearly 325,000 community associations and more than 55,000 community managers; more than 100,000 people work in as many as 8,000 management companies. These figures do not include the growing number of management companies, managers and support staff in other parts of the world. The momentum of developing communities will continue. And as common-interest community living becomes more widespread— and the number of retiring industry leaders also grows—the need for qualified, well-trained managers also will increase.

The Community Management Panel’s discussions revealed four key elements that will be required to maintain the profession in the near future and preserve its continued advancement 8 x

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Quorum December, 2016

over the long term. These elements are, of course, interrelated at their core.

» RECOGNIZE COMMUNITY MANAGERS

AS SKILLED PROFESSIONALS A recurring theme in our conversations has been the critical need to educate the general public, as well as our customers, about the essential role that managers play in developing and maintaining well-run community associations. This can’t be overstated. Once managers are recognized outside of our industry as skilled professionals—much like lawyers, accountants, teachers and other professionals—a number of features will change. Management positions will become more respected, and thus, salaries more competitive. Customers—i.e., association boards—as well as individual residents and service providers, will have a better understanding of a manager’s role, which will generate better cooperation. And as customers become more knowledgeable and sophisticated and cultivate their own expectations, managers will be more conscientious about their own training, competencies and behavior. Simply put, consumers’ knowledge of what the profession entails will set the bar higher, and managers will rise to the challenge.

» GROW AND EVOLVE MANAGER

EDUCATION Education and training for managers now is very specific and presented in graduated levels to accommodate everyone from the novice to the most erudite, expert professional. Currently, however, formal training and testing for competency is offered only through CAI’s Professional Management Development Program (PMDP), the Community Association Managers International Certification Board and some state-sponsored courses. Going forward, however, at a minimum, industry professionals will need to have earned a bachelor’s degree. Managers will need more refined specializations—like finance and technology—in the future. Additionally, the industry will expect and encourage colleges and universities to play a more active and conspicuous role in preparing future managers. Persuading these institutions to develop and offer specific courses and—potentially— professional certificates and/or undergraduate or graduate degrees in community management is vital.

WWW.CAIONLINE.ORG

»» ADVANCE ADVANCE PROFESSION PROFESSION TOTO HIGHER HIGHER LEVELS LEVELS

AsAs thethe public public becomes becomes aware aware of of thethe profession profession and and more more educaeducational tional opportunities opportunities areare available, available, thethe community community management management profession profession will will become become more more of of anan “intentional” “intentional” one, one, i.e.,i.e., people people will will seek seek it as it as a specific a specific career career path path rather rather than than coming coming to to it by it by chance. chance.

This This progression progression also also will will support support better better compensation compensation and and advanced advanced education, education, as as well well as as specialization. specialization.

»» UNDERSTAND UNDERSTAND AND AND ADDRESS ADDRESS THE THE NEED NEED FOR FOR WORKFORCE WORKFORCE DEVELOPMENT DEVELOPMENT

Well-trained Well-trained managers managers areare needed needed now now to to fillfill openings openings in in thethe » ADVANCE PROFESSION TO HIGHER LEVELS

growing growing number number of of new new communities communities in in thethe U.S. U.S. and and abroad, abroad, As the public becomes aware of the profession and more educaas as well well as as numerous numerous vacancies vacancies that that soon soon will will bebe created created byby thethe tional opportunities are available, the community management many many managers managers who who created created the profession profession butbut who who are are now now profession will become more of the an “intentional” one, i.e., people What What will will remain remain anticipating anticipating It’sIt’s particularly particularly imperative imperative to to recruit and and will seek it asretirement. aretirement. specific career path rather than coming torecruit it by unchanged?

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Homeowners, Homeowners, baby baby WORKFORCE DEVELOPMENT will will always always bebe issues issues affecting affecting ourour boomers boomers in in particular, particular, will will be be lessless likely likely to to participate inin in their their Well-trained managers are needed now fillparticipate openings the jobs, justjust as as wisdom, wisdom, patience, patience, tolertolercommunities, communities, and and will expect expect more more involvement involvement from their their comcom- jobs, growing number ofwill new communities in the U.S.from and abroad, ance and and dedication dedication will will bebe essential essential munities’ munities’ managers.

This This higher higher expectation expectation will will generate generate as well as managers. numerous vacancies that soon will be created by more themore ance requirements. responsibility responsibility forwho for managers. managers.

While most most managers managers currently many managers createdWhile the profession but whocurrently are nowareare requirements.

There There always always will will bebe opportunities opportunities forfor small, small, generalists, generalists, subspecialties subspecialties will will develop develop within within thethe profession profession to What will remain anticipating retirement.

It’s particularly imperative to recruitto and boutique-sized boutique-sized firms firms to to thrive thrive alongside large, large, multi-office multi-office corcoraddress address specific specific aspects aspects oftoday of management. management. unchanged?

Some aspects of alongside educate novice managers so they can prepare to fill leaderporate porate management management companies. companies.

An advanced advanced designation—something designation—something beyond thethe ProfesProfescommunity management will shipAn roles in the not-too-distant future. beyond Community Community managers have have interactive, interactive, albeit albeit ambiguous, ambiguous, sional sional Community Community Association Association Manager Manager (PCAM) (PCAM) credencredenremain the same.managers Ethics, techjobs. jobs.

They They must must rely rely onon their their experience, experience, knowledge knowledge and and judgjudgtial—may tial—may bebe needed needed to to recognize recognize managers managers who who meet meet thethe nology, office spaces and small FINAL THOUGHTS ment ment to to make make relatively relatively complex complex decisions decisions that that affect affect clients, clients, ever-increasing ever-increasing criteria for “more “more refined refined skills skills and and education.” education.” companies vs. large corporations What should wecriteria expect infor the future?

Homeowners, baby homeowners, homeowners, tenants, other other employees, employees, suppliers, suppliers, business business partpartTechnology Technology and and culture culture also also will will change change the profession, profession, as ourour will always be tenants, issues affecting our boomers in particular, will be less likely tothe participate in as their ners ners and and multiple service service providers. providers.

These qualities qualities will will remain remain panelists panelists know know well. well. jobs, just as multiple wisdom, patience, toler-These communities, and will expect more involvement from their comthethe fundamental fundamental aspects aspects aessential manager’s a manager’s job, job, justjust as as on-the-job on-the-job The The growing growing senior senior demographic demographic also also will will impact impact thethe comcomance and dedication will of beof munities’ managers.

This higher expectation will generate more learning learning and and mentoring mentoring will will continue continue to to bebe essential essential elements elements of of munity munity management management profession, profession, requiring requiring a wider a wider range range of of serser- requirements. responsibility for managers.

While most managers currently are training training professional vices vices within within communities. communities.

Thereprofessional always will managers. bemanagers. opportunities for small, generalists, subspecialties will develop within the profession to boutique-sized firms to thrive alongside large, multi-office coraddress specific aspects of management. porate management companies.

An advanced designation—something beyond the ProfesCommunity managers have interactive, albeit ambiguous, sional Community Association Manager (PCAM) credenjobs. They must rely on their experience, knowledge and judgtial—may be needed to recognize managers who meet the ment to make relatively complex decisions that affect clients, ever-increasing criteria for “more refined skills and education.” homeowners, tenants, other employees, suppliers, business partTechnology and culture also will change the profession, as our ners and multiple service providers. These qualities will remain panelists know well. the fundamental aspects of a manager’s job, just as on-the-job The growing senior demographic also will impact the comlearning and mentoring will continue to be essential elements of munity management profession, requiring a wider range of sertraining professional managers. vices within communities.

AArecurring recurringtheme themeininour ourconversations conversationshas hasbeen beenthe thecritical critical need needtotoeducate educatethe thegeneral generalpublic, public,asaswell wellasasour ourcustomers, customers, about aboutthe theessential essentialrole rolethat thatmanagers managersplay playinindeveloping developingand and maintaining maintainingwell-run well-runcommunity communityassociations. associations.

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A recurring theme in our conversations has facebook.com/CAICV been the critical CAI-CV.org twitter.com/CAI_CV need to educate the general public, as well as our customers,

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Building Community Spirit During the Holidays – 35 Charities By Cal Lockett

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he holidays are a great time to build community spirit in associations.

According to CAI’s researchers, one of the best ways to rally a community is through charitable work. The spirit of the holidays brings to mind giving to those in need and there is no shortage of charitable efforts to work with in the Coachella Valley. Whether you gather a group of neighbors to volunteer a few hours at a shelter, collect clothing for the homeless or fundraise for saving animals, the cumulative effort of Valley associations could have a huge impact on local charities. Assistance of any kind is always appreciated by these organizations so give them a call and line up the residents of your association to lend a helping hand. As we end our 35th year of building better communities, here are 35 local charitable organizations that would benefit from your community’s generosity.

Coachella Valley Rescue Mission Provides the homeless, hungry, and hurting of the Valley a place of rest and refuge.

Provides access to nutrition, shelter, and counseling to rebuild lives and help those seeking services become self-reliant.

47470 Van Buren Street Indio, CA 92201 760-347-3512 www.cvrm.org

Hidden Harvest Reduces hunger and improves health in the Coachella Valley by rescuing fresh local produce and delivering it to those in need.

85711 Peter Rabbit Lane Coachella, CA 92236 760-398-8183 www.hiddenharvest.org 16

Quorum December, 2016

Martha’s Village & Kitchen Serves its neighbors by responding to their needs with food, clothing, shelter, and an opportunity to become self-sufficient by affirming their dignity with love, compassion, and respect.

83791 Date Avenue Indio, CA 92201 760-347-4741 www.marthasvillage.org

SafeHouse of the Desert Provides emergency shelter, intervention, and outreach to runaway, homeless, and other youth in crisis.

72710 E. Lynn Street Thousand Palms, CA 92276 888-343-4660 www.safehouseofthedesert.com

The Well in the Desert Serves the needs of the working poor and the homeless in the western end of the Coachella Valley by providing daily nutritious hot meals, home deliveries, emergency food boxes, weekly supplemental food distribution, and a wide array of clientbased social services.

555 Commercial Road, Suite 10 Palm Springs, CA 92262 760-327-8577 www.wellinthedesert.org

FIND Food Bank Mobilizes the resources of the community through education and awareness to relieve hunger, the causes of hunger, and the problems associated with hunger.

83775 Citrus Avenue Indio, CA 92201 760-775-3663 www.findfoodbank.org

Gilda’s Club Desert Cities Ensures that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community. Also provides free social and emotional support to men, women, and children living with cancer. All funds raised support local programs in the Coachella Valley.

73555 Alessandro Drive Palm Desert, CA 92260760 -770-5678 www.gildasclubdesertcities.org

Habitat for Humanity of the Coachella Valley Inc. Seeks to put God’s love into action by bringing people together to build homes, communities, and hope.

34500 Gateway Drive, Suite 100 Palm Desert, CA 92211 760-770-3723 www.cvhfh.org

United Way of the Desert Improves the lives of residents in the Coachella Valley by mobilizing the caring power of the community to address health and human care needs.

73710 Fred Waring Drive, Suite 104 Palm Desert, CA 92260 760-323-2731 www.unitedwayofthedesert.org

Barbara Sinatra Center For Abused Children Provides counseling for children of physical and emotional abuse and focuses on prevention, education, and breaking the cycle of abuse. Services are provided regardless of a family’s ability to pay.

39000 Bob Hope Drive Rancho Mirage, CA 92270 760-340-2336 www.barbarasinatrachildrenscenter.org

CHARITY Big Brothers Big Sisters of the Desert

American Cancer Society

City of Hope

Provides children facing adversity with strong and enduring, professionally supported, one-to-one mentoring relationships that change their lives for the better.

Works to eliminate cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy, and service.

Transforms the future of health and turns science into practical benefit through exquisite care, innovative research, and vital education focused on eliminating cancer and diabetes.

42600 Cook Street, Suite 110 Palm Desert, CA 92211 760-568-3977 www.bbbsdesert.org

73161 Fred Waring Drive, Suite 100 Palm Desert, CA 92260 760-568-2691 www.cancer.org

41865 Boardwalk, Suite 110 Palm Desert, CA 92211 760-779-1801 www.cityofhope.org/desert

Boys & Girls Clubs of Coachella Valley Inspires and enables every young person from the ages of 7 to 18 to realize their full potential as productive, responsible, and caring citizens by instilling positive values and enhanced self-esteem through leadership development, education, recreation, mentoring, and guidance.

42600 Cook Street, Suite 120 Palm Desert, CA 92211 760-836-1160 www.bgcofcv.org (there are Boys and Girls Clubs in most of CV’s cities)

ACT For MS Provides clients a variety of free programs and services to successfully improve their quality of life while living with multiple sclerosis.

73710 Fred Waring Drive, Suite 118 Palm Desert, CA 92260 760-773-9806 www.actforms.org

Alzheimer’s Association, California Southland Chapter Eliminates Alzheimer’s disease through the advancement of research, enhances care and support to all affected, and reduces the risk of dementia through the promotion of brain health.

69730 Highway 111, Suite 100 Rancho Mirage, CA 92270 760-328-6767 www.alz.org

American Foundation for Suicide Prevention — Coachella Valley Chapter.

Coachella Valley Autism Society of America

Works to understand and prevent suicide through research, education and advocacy, and reaching out to people with mental disorders and those impacted by suicide.

555 Saturn Boulevard, B252 San Diego, CA 92154 760-459-9959 www.afsp.org

Promotes lifelong access and opportunities for individuals within the autism spectrum and their families to be fully included, participating members of their communities through advocacy, public awareness, education, and research related to autism.

77564 Country Club Drive, Building B, Suite 363 Palm Desert, CA 92211 760-772-1000 www.cvasa.org

Arthritis Foundation of Coachella Valley

Desert AIDS Project

Improves lives through leadership in the prevention, control, and cure of arthritis and related diseases.

P.O. Box 1395 Rancho Mirage, CA 92270 760-773-3076 www.arthritis.org

Meets the evolving medical and social service needs of people living with HIV/AIDS by providing direct service and advocacy while working to prevent new infections through education and outreach.

1695 N. Sunrise Way Palm Springs, CA 92262 760-323-2118 www.desertaidsproject.org

Betty Ford Center Foundation

Desert Arc

Restores hope to individuals and families suffering from addiction through worldclass treatment and education.

72301 Country Club Drive, Suite 201 Rancho Mirage, CA 92270 760-773-4105 www.bettyfordcenterfoundation.org

Enhances the quality of life and creates opportunities for people with developmental disabilities.

73255 Country Club Drive, Palm Desert, CA 92260 760-346-1611 www.desertarc.org

Braille Institute Eliminates barriers to a fulfilling life caused by blindness and severe sight loss.

70251 Ramon Road Rancho Mirage, CA 92270 760-321-1111 www.brailleinstitute.org

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CHARITY

73750 Catalina Way Palm Desert, CA 92260 760-340-3220 www.joslyncenter.org

P.O. Box 513 Thousand Palms, CA 92276 760-343-3477 www.animalsamaritans.org

Works to ensure that no one is isolated because of Parkinson’s. Provides group and individual support to those making the journey through Parkinson’s.

74090 El Paseo Drive, Suite 104 Palm Desert, CA 92260 760-773-5628 www.parkinsonsresource.org

Purposely Chosen Inc. Helps displaced teen moms keep their babies.

1045 N. Palm Canyon Drive Palm Springs, CA 92262 760-322-7600 www.purposelychosen.org

Stroke Recovery Center

Guide Dogs of the Desert Improves the lives of the blind by creating opportunities for life-changing independence, and by conducting community outreach and educational programs.

60735 Dillon Road Whitewater, CA 92282 760-329-6257 www.guidedogsofthedesert.org

Humane Society of the Desert

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17825 N. Indian Canyon Road Palm Springs, CA 92258 760-329-0203 www.orphanpet.com

Cal Lockett is executive director of CAI-CV. He can be reached at (760) 341-0559 or by email at clockett@cai-cv.org.

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Provides a safe haven for homeless, abandoned, and abused pets in the Coachella Valley.

CAI-CV’s Quorum Committee will be developing a new department beginning in January called “Community Spirit.” We will be searching associations in the Coachella Valley and in other chapters to find and publish best practices for building community spirit, pride, enthusiasm and philanthropy in your communities. We are looking for your ideas. So far, we have heard of an association that is running a communitywide garage sale for a favorite charity and another is setting up a non-denominational prayer group to pray for neighbors in need.

Tell us what your association has done or what you are planning! Send your ideas to the CAI-CV office at admin@cai-cv.org or (760) 341-0559.

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P.O. Box 809 Indio, CA 92202 760-808-6279 www.cvhorserescue.org

Building Community Spirit in 2017

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2800 E. Alejo Road Palm Springs, CA 92262 760-325-2281 www.strokerecoverycenter.org

Educates the public, youth, the horse industry, and the animal protection network, which is becoming more involved in the prevention of cruelty to horses, and providing alternatives/services to dealers and auction houses, and rehabilitating and rehoming usable rescues.

35450B Pegasus Court Palm Desert, CA 92211 760-772-3057 www.pegasusridingacademy.org

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Offers long-term rehabilitation to the survivors of stroke along with support for their families, caregivers, and loved ones. Provides services for free to the stroke survivor or his/her family once health benefits have been depleted.

Coachella Valley Horse Rescue

Provides full-body range-of-motion exercise on horseback, called equine therapy, to as many certified handicapped children and adults as possible.

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Saves the lives of healthy and treatable animals through humane education, low cost spay and neuter services, low-cost vaccinations, microchipping, shelter and care, and adoptions to lifelong homes.

Pegasus Therapeutic Riding

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Animal Samaritans SPCA

74854 Velie Way, Suite 7 Palm Desert, CA 92260 760-836-1406 www.pawsandhearts.org

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35325 Date Palm Drive, Suite 139 Cathedral City, CA 92234 760-321-8184 www.ucpie.org

Provides health, recreational, educational, and social programs, along with information, referral, volunteer, and support services for adults ages 50 and older in the communities of Indian Wells, Palm Desert, and Rancho Mirage.

Parkinson’s Resource Organization

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Enriches the lives of the frail and special-care cases that require the loving attention and affection that only a four-legged healer can provide.

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Joslyn Center

Advances the independence, productivity, and full citizenship of people with cerebral palsy and other disabilities. Provides programs and services to children with cerebral palsy, Down syndrome, intellectual disabilities, and other special needs.

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380 E. Paseo El Mirador Palm Springs, CA 92262 760-416-5070 www.hansonhouse.org

Paws & Hearts Animal Assisted Therapy

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Provides a community-supported facility with low- or no-cost services whose dedicated staff and volunteers are committed to making available a safe, clean, and caring temporary home away from home for families of the critically ill and injured.

United Cerebral Palsy of the Inland Empire

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As a full service law firm, our services include: • Board Education & Fiduciary Compliance • Governing Document Interpretation • ADR & IDR • CC&R Restatement & Amendments • Assessment Recovery • Writs & Appeals • Litigation – Enforcement & Defense • Construction Defect / Reconstruction • Contract Negotiation San Diego Area: 760.436.3441 Coachella Valley: 760.773.4463 Orange County: 949.390.2977 www.hoalaw.com

mail@hoalaw.com

Please contact us for a free consultation on how we can help your association!

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CHAPTER EVENTS

CAI-CV Legislative Update Friday, November 4, 2016

GUEST SPEAKERS: SANDRA L. GOTTLIEB, ESQ., CCAL, SWEDELSON GOTTLIEB ROBERT DENICHILO, ESQ., NORDBERG DENICHILO, LLP

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Quorum December, 2016

CHAPTER EVENTS THANKS TO OUR PROGRAM SPONSORS EXHIBITOR BOOTH SPONSORS Accurate Leak Locators Affordable HOA Law All Counties Fence and Supply Alliance Association Bank AMS Paving, Inc. Artistic Maintenance, Inc. Asphalt MD's Bank of Southern California Blue Sky Landscape Corp.

BRS Roofing Inc. CBCI Construction Conserve LandCare EmpireWorks Epsten Grinnell & Howell, APC Flood Response Frontier Communications Horizon Lighting Inc. Mutual of Omaha Bank/CondoCerts NPG Asphalt Pacific Western Bank Painting Unlimited, Inc. Patio Products USA Peters & Freedman, LLP Powerful Pest Management Prendiville Insurance Agency PrimeCo Purified Pool Water Roof Asset Management Seacoast Commerce Bank SERVPRO of Palm Springs and Indian Wells Sherwin-Williams Paint Company Silldorf Law, LLP Three Phase Electric Union Bank United Paving Co. Vintage Associates, Inc. Vista Paint Corporation Western Pacific Roofing

MEDIA SPONSOR KESQ NEWS CHANNEL 3

SPOTLIGHT TABLE SPONSORS Associa Desert Resort Management EmpireWorks

SCHOLARSHIP SPONSOR All Counties Fence and Supply

TABLE PEN SPONSOR Accurate Leak Locators

NOTE PAD SPONSOR Accurate Leak Locators

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ABOUT CLAC

Fundraising for CLAC C A I-C V hosted t he California Legislative Action Committee’s (CLAC) annual planning session on Thursday, October 20, 2016, at the Renaissance Indian Wells Resort & Spa. That evening, CLAC had their fundraising dinner at the Renaissance’s Stir Lounge. The theme was the 1960’s Rat Pack because of the group’s famous visits to Palm Springs. In addition, CLAC held a silent auction during the Legal Forum to raise funds to support their advocacy efforts in Sacramento. CAI-CV raised more than $1,500 for CLAC at these events. CLAC represents the CID industry in Sacramento and is funded by voluntary contributions from the eight California CAI chapters. CAI-CV has kicked off their own “Buck-A-Door” campaign in December where associations are asked to give $1.00 for every resident to CLAC. Please call the CAI-CV office if you have questions about CLAC or visit their website at www.caiclac.com.

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MEET THE COMMITTEE CHAIR RHONDA DREWS, CMCA, AMS, PCAM CAI-CV EDUCATION COMMITTEE

By Erin H. Fujioka, Manager of Business Development of Greater San Diego Area, G4S Secure Solutions Rhonda Drews is Senior Vice President of Operations for Associa Desert Resort Management. She was born in Orange County and has called the Desert home since the early ‘80s.

Rhonda attended Palm Desert High School when it opened its doors and was a member of its first graduating class.

Immediately after high school, Rhonda began attending college courses at College of the Desert and Chapman University while working part time at Sunrise Homeowners Association under the supervision of John Turnbull. She then went on to work for her other career mentor, Pat Smith, at The Springs. Rhonda attributes much of her success to the support and encouragement of her mentors, and, of course, hard work and dedication. In hindsight, Rhonda believes that had she not chosen to become a community manager, she would have been an attorney or an interior designer.

While at The Springs, Rhonda began working toward her PCAM designation with CAI, which she obtained in the early 2000’s. Over the past twenty years working in the CID industry, Rhonda has served in many capacities including as a portfolio manager and onsite manager.

In her role as Senior Vice President of Operations, Rhonda provides Associa Desert Resort Management with day to day operational support for the branch while directly overseeing portfolio managers, administrative personnel and customer service staff.

Rhonda has been a member of the CAI-CV Chapter since 2008. During that time, she has volunteered on many of the chapter’s committees. Currently, she serves on the CAI-CV Board of Directors and is Chair of the Education Committee.

In addition to her involvement with CAI-CV, Rhonda is Past-President of Soroptimist International Desert Cities of the Coachella Valley where she has been a member for many years. She enjoys her philanthropic activities and draws inspiration from her favorite quote by author Kobi Yamada, “She turned her cant’s into cans and her dreams into plans.”

In her down time, Rhonda enjoys spending time with friends and relaxing at the pool or beach. When possible she escapes to Lake Arrowhead, her favorite vacation spot.

Licenses #664779

Asphalt Concrete Seal Coating Striping ADA Compliance Grinding & Pulverizing

NPGASPHALT.COM So-Cal: 951.940.0200 Desert Division: 760.320.9600 Proud Members of: BIA,BOMA,CAI,IREM,CACM,CREW CAI-CV.org

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MAINTENANCE

House with a Heart

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ith the December theme of "charity" I felt that it would be appropriate to dedicate this month’s Maintenance & Reconstruction Department article to Habitat for Humanity of the Coachella Valley.

Habitat for Humanity is a global nonprofit organization that provides housing for the needy through a unique partnership of volunteers, sponsors, material suppliers, and the needy themselves. Habitat for Humanity of the Coachella Valley is part of this global organization that "builds homes, communities and hope." They are dedicated to eliminating substandard housing locally and worldwide through constructing, rehabilitating and preserving homes by advocating for fair and just housing policies and by providing training and access to resources to help families improve their shelter conditions.

Habitat for Humanity was founded on the conviction that every man, woman and child should have a simple, durable place to live in dignity and safety, and that decent shelter in decent communities should be a matter of conscience and action for all.

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By Dan H. Stites, P.E.

"HABITAT FOR HUMANITY HAS HELPED BUILD, RENOVATE AND REPAIR MORE THAN 800,000 HOUSES SHELTERING MORE THAN 4 MILLION PEOPLE WORLDWIDE."

WELCOME ABOARD

HOW DOES HABITAT FOR HUMANITY ACHIEVE AFFORDABILITY?

Stacy Rakestraw Dunn Edwards Paints

A large percentage of building materials are received from generous sponsors, as well as substantial discounts from major suppliers.

Most of the labor needed to build a Habitat house is performed by volunteers, including 200 hours of "sweat equity" contributed by the partner family. The homes are then sold to the "partner family" at the actual out of pocket cost of building the homes and the proceeds of the sale are used to build homes for other families.

BUT IT IS NOT A FREE RIDE FOR THE PARTNER FAMILIES! The partner family must be able to make a modest down payment and pay some of the closing costs. They must also be able to pay a low mortgage payment that includes principal, taxes and insurance on the property. Lastly, they must devote at least 200 hours of "sweat equity" in construction, events, and must also attend seminars to learn about home ownership.

HOW CAN I HELP? There are many ways that virtually anyone can help this worthy cause: Volunteer, sponsor, donate, promote, become an active member, and the list goes on. You can learn more at the Habitat for Humanity of the Coachella Valley website at http://hfhcv.org/.

Dan Stites is a degreed and licensed Professional Engineer with over 35 years of experience in the construction industry.

He also holds C-39 Roofing and Waterproofing and “B” General Building Contractor licenses and has completed graduate studies in business at Rice University and Thunderbird School of Global Management. Dan is a member of the Quorum Committee and 2017 Chairman of the Programs Committee of CAI-CV.

By Erin Klink, HOA Client Service Officer, Pacific Western Bank Stacy Rakestraw star ted work ing in her early years helping her parents rehabilitate old condemned Victorian and Craftsman style homes. Over the years, she developed a love for architecture and design.

After raising three ch i ld ren, Stac y studied interior design. She achieved her architects and design degree in June of 2015 and went to work for Dunn-Edwards as a Professional Color Consultant in August of 2015. She helped customers with their color choices and provided education about color selection techniques and the different characteristics of paint. Taking the mystery out of painting for her clients is something she truly enjoys. When the position of Property Service Representative became available, Stacy knew it was a good fit. It was a natural transition from working on individual homes to entire communities. Stacy immediately joined CAI-CV to acquaint herself with the HOA’s in the Coachella Valley.

Stacy enjoys helping people with their homes.

She says that choosing the right colors and paints for people’s homes is an important step in creating a welcoming community. Stacy loves that she can immediately see the outcome of her efforts with her clients. She quotes a wise man who said, “If you do something you love, you will never work a day in your life.” This quote is a true testament for Stacy. She loves what she does.

Dunn Edwards Paints is located at 1424 N Palm Canyon Dr. Suite #1426, Palm Springs, CA. 92262. Stacy can be reached at 760-972-6830 or stacy.rakestraw@dunnedwards.com.

Photos from Habitat for Humanity of the Coachella Valley, Inc.

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TRENDING NOW

Holiday Cooking Apps

CAI-CV

By Antoinette Hamilton

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2016 PLATINUM SPONSOR SPOTLIGHT

here are an over abundance of cooking apps, making it nearly impossible to select a few, but with that said, here are some that stand out. Whether you are vegan, vegetarian, diabetic or looking for gluten free holiday recipes, we have you covered.

JAMIE OLIVER’S RECIPES This app supports over 30 different languages.

FOOD.COM You can even check out your local grocery stores for the ingredients for the best price.

Signs surround us. They tell us where to eat, sleep, shop, go and stop, and when we’re driving too fast or headed in the wrong direction. Signarama is here to help with any of your sign needs. Signarama of the Coachella Valley has been a proud business partner of CAI for the past seven years. As an active member of CAI, we have learned firsthand that CAI is more than your typical “networking” group. We have gained both business and personal relationships with many members over the years. We have been active on many CAI-CV Committees and we attend most of CAI-CV’s events.

While we are part of the largest sign company in the world, we are still locally owned and locally focused. Our company was founded in 1986 and has been located in Palm Desert for eighteen years. We currently have a “family” of twenty-seven employees that work in the Coachella Valley office.

Signarama provides signage of all kinds – including pool signs, monument signs, and street signs for associations. We also manufacture and install vehicle graphics, electrical and exterior signage for businesses.

Let Signarama help you with your next sign project. Please contact Jeff or Richard at 760-776-9907 or at info@pdsignarama.com.

YUMMLY Get recipes from various sites including AllRecipes and Epicurious. With videos.

KITCHEN STORIES The glowing reviews seem to support the popularity of this site.

FORKS OVER KNIVES If you’re vegan then check out Forks Over Knives.

YOUTUBE A great visual resource for holiday recipes.

PINTEREST You will find Christmas recipes from all over the world.

PHOTOBOOK Create your own recipe book by including recipes special to you and add photos of your family and friends. Would make a great gift.

SKYPE If you can’t make it home for Thanksgiving, Hanukkah or Christmas, Skype is the next best thing to connect with friends and family by enjoying a meal together.

DOOR DASH Delivery from restaurants near you in less than an hour.

However you spend your holidays, have a safe one!

Thank you to Signarama for their generous support of CAI-CV

Antoinette Hamilton has ten years of experience in solar PV and solar pool heating in the Coachella Valley.

She is a frequent guest speaker on energy efficiency solutions for HOAs, hotels, country clubs, apartment complexes and assisted living facilities. Antoinette can be reached at at (760) 808-1128 or by email at info@suntosolar.com.

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FEATURE

Holiday Lighting: The Good, The Bad, The Ugly Keeping Your Holidays Merry and Bright!

By Kimberly Weiss, Three Phase Electric

T

he holiday season is a time of love, peace, joy, laughter, and cheer. People hold it close to their heart and many boards of directors are happy to celebrate by spending thousands of community dollars for the installation of a beautiful holiday lighting display. And although expensive, it is a great idea. After all, community holiday lighting is a way to capitalize on the investment of living in a common interest development. Most condominium dwellers would not be allowed to run a string of lights along their section of roofline, but boards that sponsor community holiday lighting displays allow their residents the opportunity to share joy, festivity, and delight. It creates a sense of community pride, neighborly camaraderie, local stature, and wholesome joy among many. In essence, holiday lighting can truly be an example of the finer side of homeowners association living.

But wherever there is an opportunity for something truly good and special there is also risk – and holiday lighting is a prime example. With all of the good that the holidays bring, they also represent the pinnacle of stress for many people. The fact is that during the holidays, there are pressures everywhere – crowds, traffic, hustle, and obligations – but the holiday lighting display is supposed to be a perfect illustration of the beauty and peace of the season. So when the lights are out or the garland falls, that individual who was already pushed to the threshold of insanity often seems to take the step over the edge.

It is impossible to ensure that a show will be perfect throughout the season because there are factors that are outside of anyone’s control. For example, high winds or excessive rain can be the wild card that will inevitably cause damage. But most people understand weather concerns and are patient and understanding, so long as repairs are underway. Residents

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Quorum December, 2016

are typically not as understanding about problems that seem to be avoidable, and often feel it must be “someone’s fault.” To some degree, many problems can be avoided, but it is a subject to be taken seriously and requires vigilance and competence on the part of the community manager and the installer.

"SO WHEN THE LIGHTS ARE OUT OR THE GARLAND FALLS, THAT INDIVIDUAL WHO WAS ALREADY PUSHED TO THE THRESHOLD OF INSANITY OFTEN SEEMS TO TAKE THE STEP OVER THE EDGE." THE 12-DAYS OF HOLIDAY LIGHTING DANGERS:

1

Beware of The Grinch – Christmas is often a very emotional time and the slightest imperfection can turn one of Santa’s elves into a Grinch. Just be ready!

2 Holiday Lighting is an Art – Yet the guys throwing the lights in the trees are not always artists. The only way to know who cares enough to make it a great show is to know their work.

FEATURE 3 Know the Players – Who’s doing what? And when? Usually there is just the installer on small shows, but don’t forget the Committee, Landscaper, Electrician, your Therapist…

4 Reputation is Everything – If not you, somebody has had experience with your vendors. Pay attention at the water cooler and don’t hesitate to ask around.

5 Cover your Ass-ets – The community’s equipment is at risk during the holiday lighting season. Damaged light fixtures can easily cost more than the entire holiday lighting show. Do not allow holiday lighting installers to tap existing light fixtures for power unless they are a trusted vendor. If you hire an unfamiliar company to install the holiday lighting show, have your regular contractor come out for a service call in January to verify that everything is put back together correctly, or better, have your regular contractor come out in October, to ensure you have all you need to be ready.

THE TOP 10 ENEMIES OF HOLIDAY LIGHTING: 1. The dreaded GFI 7. Landscapers (we love ‘em but potential damage is 2. Irrigation inherent to mowing, etc.)

3. Circuit overload 8. The bus stop 4. Vandalism 9. Ants 5. Anxious 10. An unskilled holiday homeowners lighting provider 6. The weather

6 Power, Power, Power – Besides money, this is the biggest limitation. A strand of lights uses about 40 watts. One circuit can handle 1920 watts max – someone competent should do the math. If there is a question, then LED holiday lights would be a good choice, as they use far less power. (See #8.)

7 The Dreaded GFI – The Ground Fault Circuit Interrupter is the biggest enemy. It’s there to protect people, but will kill the joyous season. Bag ‘em, and tape all connections.

This does not always prevent a ground fault so talk to your electrician about options.

8 LED Light Strings – These have come a long way. They received a bad reputation at the onset because they were “blue” but now warm white LED light strings, which look like traditional ones, are available. And the price has come down too. The energy savings can be up to 70%, but the labor and materials cost will be much higher– up to 200%. Still, they are worth consideration.

9 Trim, Trim, Trim – Contrary to the notion that big trees get big lighting, a nicely trimmed tree will show off the beautiful trunk and branches – and the canopy. But make sure the trimming is complete before the lights are installed.

10 Lookin’ Uptown, or Lookin’ Ghetto? – It can look amazing at night, but have you looked closely during the day? Your Homeowners do, everyday. Fast, messy lights hanging from the trees can look terrible during the day. See #2.

11 Maintenance is Crucial - Weather, irrigation, vandals, anxious homeowners, or just tiny imperfections – they all must be addressed now… I mean, now!!!

12 The Eleventh Hour – Whether it’s Thanksgiving, Christmas, New Years, or just that special holiday party, your people must be there for you, or the twelfth-hour may rhyme with “bell.”

A beautiful and festive show is possible and feasible at most every community, as evidenced by the continued growth of the trend, even in a gloomy economy. So push up your sleeves, put on your elf cap and have a happy holiday season!

Kim Weiss is the co-founder and owner of Three Phase Electric, a leading Electrical and Lighting Services provider specializing in HOAs for more than 25 years. You can reach her at (760) 343-7400 or visit them at www.HOAlighting.com.

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Quorum December, 2016

BADNEWSFORBUGS.COM

CAI NATIONAL

Education is Critical to Community Association Board Members' Success FOR IMMEDIATE RELEASE Sept. 14, 2016 — Falls Church, VA — Community Associations Institute (CAI), the leading authority for community association education, governance, and management, has approved a new public policy to address the issue of state-mandated training for community association board members.

Being elected to the board of directors of your condominium, co-op or homeowners association is serious business. Today, nearly every state in the U.S. has laws governing the authority of community association boards. CAI encourages any state or local government that's exploring new legislation and regulations regarding community association board education, including any education requirement, to encourage board members to use the industry's existing educational resources.

"Educating volunteer board members is essential to the success of the more than 300,000 community associations worldwide," says Dawn Bauman, CAI senior vice president for government and public affairs.

"Community associations are governed by neighbors—elected homeowner volunteer leaders who are accountable to their neighbors to set policy for the community. For more than 40 years, CAI has worked to educate and guide these volunteers to better understand their rights and responsibilities as homeowner leaders."

CAI strongly recommends that associations voluntarily adopt the following practices for the 2.35 million board and committee members working an estimated 78 million hours to serve their communities: • Each newly elected board member should certify in writing within 90 days following election that he/she has read the association's governing documents.

Community Associations Institute (CAI) recommends education and training for the 2.35 million volunteer community association board and committee members • Board members should engage in training to increase their knowledge, professionalism, competence, and effectiveness as leaders of community associations.

• Board and committee members should attest and annually reaffirm that they comply with CAI's Model Code of Ethics for Community Association Board Members.

• Community association boards of directors should approve a resolution to adopt and comply with CAI's Community Association Governance Guidelines and CAI's Rights and Responsibilities for Better Communities and renew that resolution annually.

You may find the above referenced resources – Rights and Responsibilities for Better Communities, Model Code of Ethics for Community Association Board Members, and Community Association Governance Guidelines at www.caionline.org.

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WATER WISE

CVWD Customers Show Long-term Commitment to Conservation

By Katie Evans

COACHELLA VALLEY WATER DISTRICT Coachella Valley Water District (CVWD) customers continue to use less water despite the elimination of mandatory conservation, showing their commitment to permanent changes in water use.

CVWD customers used 7.3% less water in October 2016 compared to 2013, the year the State Water Resources Control Board (SWRCB) continues to use as a benchmark. CVWD's cumulative conservation since June 2015 is approximately 23%, the same as the statewide cumulative reduction.

Of course, it’s expected that water use would increase somewhat as Californians shift away from the extreme conservation required last year to more meaningful changes that will result in permanent water savings. Even so, customers clearly have embraced long-term conservation efforts.

When asked to make mandatory cuts in water use in 2015 due to California's emergency drought situation, CVWD adopted water-use restrictions and implemented drought penalties to encourage customers to conserve. Many customers responded by taking extensive measures, including replacing grass with desert-friendly landscaping.

CVWD spent nearly $7 million last fiscal year in conservation rebate and incentive programs that help customers make changes that will result in permanent water savings. Some examples include: • Customers have converted nearly 12 million square feet of grass to desert landscaping through our turf rebate program since 2009.

• Customers have replaced more than 1,400 old toilets with more efficient models through our rebate program since 2012.

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Quorum December, 2016

• Staff visited more than 4,000 homes and businesses in 2016 to provide on-site technical assistance.

• Staff installed more than 3,000 free smart irrigation controllers in 2016 and approved rebates for more than 774 smart irrigation systems at homeowner associations and commercial properties.

Again this year, starting Dec. 1, outdoor irrigation will be prohibited on Mondays and Thursdays through the month of March. Other water-use restrictions, such as not using a hose to clean off hard surfaces such as driveways, also remain in effect.

CVWD submitted to the State its certified water supply data, which is the factor now being used in calculating mandatory conservation targets. Because the Coachella Valley has taken steps to responsibly manage supplies, the Coachella Valley has a healthy groundwater basin and imported water for groundwater replenishment. The region is prepared for future drought and is no longer under a state-mandated conservation target. Water waste restrictions remain in effect.

The Coachella Valley Water Management Plan, a blueprint for long-term sustainability that was first adopted in 2002, calls for a 20% reduction in water use by 2020. The Urban Water Management Plan, mandated by the state to be updated this summer, also calls for 20% reduction by 2020.

For a complete list of conservation programs, tips for reducing water use and existing water-use restrictions, visit www. cvwd.org/conservation.

Katie Evans is the Conservation Manager for the Coachella Valley Water District. She can be reached at kevans@cvwd.org or (760) 398-2661.

TIME HONORED Margaret "Gen" Wangler, Esq., CCAL

By Phyllis Harkins

www.securitas.com/us/en

Securitas Security Services USA, Inc.

Margaret “Gen” Wangler is a senior shareholder with Fiore Racobs & Powers and has represented community associations in the Coachella Valley for over 25 years. Gen has been a member of CAI since 1989.

She has served on the Chapter Board of Directors in CAI-CVad.indd the past and is currently a member of the Board. She is also on the Education Committee and served on the Quorum Committee for many years. After graduating from the University of Iowa with a BA in history, she attended Thomas M. Cooley Law School in Michigan, where she earned her Juris Doctor degree (J.D.) cum laude. Gen is a fellow of CAI's College of Community Association Lawyers ("CCAL") and a member of the Desert Bar Association.

Gen is also a long-time member of Soroptimist International Desert Cities of the Coachella Valley, a service organization for business and professional women, and is currently serving as the Club's president. She enjoys participating in the Club's fundraising efforts to benefit women and girls.

Gen was born in Missoula, Montana, where her father was attending the University of Montana, and grew up in California and Iowa. Gen is from a large, close-knit family, with six brothers and sisters.

(Cardinal Ambrose is one of her three sisters.) Gen and her husband Roger moved to the Coachella Valley in 1987. Roger taught fifth grade at Gerald Ford School in Indian Wells for twenty years, and retired three years ago. Gen and Roger have been married for 45 years and have a daughter, Jennifer, a son, Joe, and two grandchildren, Alexa, 23, and Jacob, 10.

Gen loves to shop and also likes to stay home and relax with a good novel of suspense and intrigue. Her favorite novelist is Daniel Silva. When asked what other career she would have chosen, other than the HOA law profession, Gen admitted that if she wasn’t working in the common interest development industry, she always thought it would be fun to be a novelist.

That said, Gen loves representing associations and truly appreciates all the friends she has made by being part of CAI. Thank you, Gen, for returning to the CAI-CV board of directors as our “legacy” director. Your wisdom and knowledge of our Chapter will be of great benefit to us.

We appreciate your service to our industry.

For more information on how we can exceed your expectations, contact Reginald St. Germaine, Palm Desert Branch Manager at (760) 779-0728.

1

11/29/12 2:02 PM

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We value and respect your landscaping investment and are dedicated to you and your satisfaction.

Phone: 760- 343-0162 • Fax: 760-343-4804 P.O. BOX 265 Thousand Palms CA 92276 Email: office@proland-inc.com

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33

CHARITY

Powerstone Property Management Supports the Pediatric Cancer Research Foundation (PCRF)

By Lisa Glogow

P

owerstone Property Management holds many events throughout the year, including a kick-off event with a silent auction and raffle, to raise money for the Pediatric Cancer Research Foundation (PCRF), headquartered in Irvine, California. Among our fundraising activities, Powerstone and our valued business partners participate in the Annual 5K Race for the Cure Walk. Through these efforts, Powerstone has become PCRF’s number one corporate sponsor, raising over $200,000 to help cure pediatric cancer.

Powerstone has a PCRF Committee, chaired by Kendrah Kay, that organizes events, solicits donations and provides opportunities to raise money for PCRF. This year, the PCRF is celebrating 34 years of cutting edge research, education and lifesaving advancements for children with cancer. Since 1982, PCRF has been partnering with businesses like Powerstone to improve the care, quality of life and survival rates of children with malignant diseases.

Although PCRF has come a long way in the treatment, care, and prevention of childhood cancers, there is clearly more work to be done. Working with companies like Powerstone, PCRF is continuing to fund innovative research so that every child can have the hope of a cancer free future. Powerstone and PCRF are always looking for business partners and other organizations to partner with them for this great cause! According to Kendrah, “We happily accept silent auction/raffle donations or anyone who is willing to donate their time to directly help the children with cancer.”

Lisa Glowgow is Director of Community Management for Powerstone Property Management in Palm Desert.

She can be reached at (760) 469-4315 or by email at lglogow@powerstonepm.com. For more information about Powerstone’s PCRF fundraising activities, contact Kendrah Kay at kkay@powerstonepm.com.

More information about PCRF can be found at their website, http://pcrf-kids.org.

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Quorum December, 2016

HOLIDAY TRADITIONS

The Bissell Tradition for the holidays...

Baked Pesto Chicken

My family, like many, are all in different places as we get ready for Christmas. One tradition to pull the family together is on the weekend before Thanksgiving, we all get our Christmas decorations out and have a fun time decorating the house and the fake Christmas tree. Fake so that we can do it early and not have it burn down the house later in the month. We always watch the movie Elf and even after many years, we are laughing all night and quoting the movie as we get all the decorations up. The best thing about getting the decorations up early is that when we return from Thanksgiving visits, our house is ready to go for Christmas. This gives us some breathing room and peace in our family as we prepare for our favorite holiday. Here is one of our family recipes that is great for the holidays because of its colors.

We love having it for lunch or dinner with the whole family.

Makes 4 servings • 4 boneless, skinless chicken breasts • 3 1/2 oz. basil pesto • 4 Roma tomatoes, sliced • 8 oz. fresh mozzarella, sliced • dash salt • dash black pepper • dash parmesan cheese, shredded • dash Italian seasoning

INGREDIENTS

METHOD Takes 50 minutes • Preheat oven to 400°F • Lightly coat a baking dish with butter or oil spray • Place chicken breasts in dish • Spread a spoonful of basil pesto to coat each chicken breast • Place tomato slices on top and sprinkle with salt and pepper • Place slices of mozzarella on top of tomatoes • Sprinkle with Italian seasoning and parmesan cheese • Bake for 40 minutes • Remove from oven and plate • Enjoy with salad or fries

Great Grandma Manning’s Christmas Cookies I remember visiting Grandma Manning each year in Montrose, Colorado. Her house always smelled like cookies. I’m not sure how I ended up with her cookbook but it is full of delicious recipes. Inside the tattered leather-bound hand-written booklet, I found this pamphlet of Christmas Cookie recipes. Grandma must have found it in a box of flour 80 years ago. They were published in 1936 by Betty Crocker. Please forgive the tattered pages. I hope you enjoy them. Cal

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HOLIDAY TRADITIONS

Kym Taylor-Burke Holiday Tradition Oh how I miss my grandparents; if only I could walk into their home one more time. To hear them say my name with their familiar voices that I can still clearly hear today. To see their faces light up when they saw me and know I was deeply loved. To smell the peach cobbler baking in the oven and to sit down with my Dee Dee and PaPa (what we called them) and listen to them repeat one of their stories from the past.

One of my favorite traditions was to test the crust with some butter and cinnamon, after all, my grandma always said it was about the crust. Everything seemed to take time back then.

We didn’t seem so overwhelmed and we could sit and enjoy each other’s company for hours. If only I could touch them one more time, hug them with a never ending hug, kiss their precious wrinkled faces and whisper in their ear, "I love you both with all my heart."

DOUBLE-FLAKY CRUST WITH PEACH FILLING CRUST

FILLING

2 CUPS SIFTED FLOUR 3/4 CUP CRISCO 1 TEASPOON SALT 1/4 CUP WATER

8 PEACHES 1 TEASPOON CINNAMON 3/4 CUP SUGAR 1 TABLESPOON BUTTER 2 TABLESPOONS FLOUR

TO MAKE A FLAKY DOUBLE CRUST: COMBINE FLOUR AND SALT IN MIXING BOWL. CUT IN CRISCO WITH PASTRY BLENDER OR TWO KNIVES UNTIL MIXTURE IS UNIFORM (MIXTURE SHOULD BE FAIRLY COARSE). SPRINKLE WITH WATER, A TABLE SPOON AT A TIME; TOSS LIGHTLY WITH FORK. WHEN ALL WATER HAS BEEN ADDED, WORK INTO A FIRM BALL. DIVIDE DOUGH INTO 2 PARTS (LARGE ONE FOR DISH AND SMALL ONE FOR TOP) AND PRESS INTO FLAT CIRCLES WITH SMOOTH EDGES. ON A LIGHTLY FLOURED BOARD OR PASTRY CLOTH, ROLL BOTTOM CRUST TO A CIRCLE 1/8 INCH THICK AND 3 1/2 INCHES LARGER THAN INVERTED BAKING DISH. GENTLY EASE DOUGH INTO DISH. LEAVING THE EXTRA TO FOLD OVER TOP OF FILLING.

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Quorum December, 2016

FOR FILING: CUT PEACHES IN SLICES; PLACE IN PASTRY LINED BAKING DISH. COMBINE SUGAR, FLOUR AND CINNAMON; SPRINKLE OVER PEACHES. DOT WITH BUTTER ROLL TOP CRUST THE SAME WAY, CUT IN STRIPS AND PLACE ON TOP OF FILLING, FOLDING BOTTOM CRUST EDGES OVER STRIPS. BAKE AT 400 DEGREES FOR 30 TO 40 MINUTES UNTIL PEACHES ARE TENDER AND CRUST IS GOLDEN BROWN DEE DEE'S RECIPE VIA MARMIE

WELCOME ABOARD Automation Pride

By Erin Klink, HOA Client Service Officer, Pacific Western Bank

Automation Pride Gates & Garage Doors is proud to offer the best products currently offered in today’s market place. They perform new installation as well as troubleshoot and repair garage doors, electric/solar gates, gate equipment, entry keypads, telephone entry systems, and several other sophisticated access devices to beautify and secure any property.

They are a proud authorized dealer for Dwelling Live, which is the most advanced visitor management and access control system in the industry.

Automation Pride has highly qualified technicians with over 25 years of experience in residential, industrial, and commercial door and gate installation. They have gained the trust of thousands of satisfied clients throughout the desert by providing quality and reputable service, honest pricing, and 100% customer satisfaction.

Automation Pride has same day service and emergency service available 24/7. With their vast experience there is no job too big or too small for them. They are licensed with the Contractors State License Board (CSLB) and carry commercial insurance provided by “A Rated” insurance companies. They welcome your gate and/or garage door issues, so please contact them at (760) 423-6567 or stop by their new showroom and office at 41-905 Boardwalk, Ste. Q., Palm Desert, CA. 92211.

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Quorum December, 2016

Irrigate efficiently.

Prevent water waste. Repair broken sprinklers CVWD offers a rebate for replacing nozzles with new water-efficient ones.

Find and fix indoor and outdoor leaks.

Download copy of Water Wise at Home: A Guide to Finding Leaks at www.cvwd.org Learn more about CVWD’s rebate & discount program at www.cvwd/org/rebates

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41-905 Boardwalk, A-2 Palm Desert, CA 92211

CAI-CV 2017 CALENDAR CHAPTER PROPOSED EVENT DATES – BLUE CAI COURSES/EVENTS – GREEN HOLIDAYS – RED SPECIAL EVENTS – BROWN JANUARY 2 MONDAY 16 MONDAY 19-20 THURSDAY—FRIDAY 20 FRIDAY 23 MONDAY 26-28 THURSDAY—SATURDAY 27 FRIDAY FEBRUARY 3 FRIDAY 9-10 THURSDAY—FRIDAY 10 FRIDAY 20 MONDAY 23-24 THURSDAY—FRIDAY 24 FRIDAY

MARCH 3 FRIDAY 3 FRIDAY 9-11 THURSDAY—SATURDAY 10 FRIDAY 23-24 THURSDAY—FRIDAY 24 FRIDAY 27 MONDAY APRIL 7 FRIDAY 14 FRIDAY 21 FRIDAY 23-24 SUNDAY-MONDAY 26 WEDNESDAY 28 FRIDAY MAY 1 MONDAY 1-2 MONDAY—TUESDAY 2 TUESDAY 3-6 WEDNESDAY-SATURDAY 18-19 THURSDAY – FRIDAY 19 FRIDAY 22 MONDAY 29 MONDAY JUNE 2 FRIDAY 8-9 THURSDAY-FRIDAY 9 FRIDAY 22-23 THURSDAY-FRIDAY 22-23 THURSDAY-FRIDAY 23 FRIDAY 26 MONDAY JULY 3-4 MONDAY—TUESDAY 13-15 THURSDAY—SATURDAY 14 FRIDAY 20-21 THURSDAY-FRIDAY 24 MONDAY AUGUST 4 FRIDAY 10-11 THURSDAY—FRIDAY 17-19 THURSDAY—SATURDAY 18 FRIDAY 24-25 THURSDAY—FRIDAY 28 MONDAY SEPTEMBER 4 MONDAY 7-8 THURSDAY-FRIDAY 14-16 THURSDAY-SATURDAY 22 FRIDAY 25 MONDAY OCTOBER 6 FRIDAY 9 MONDAY 12-14 THURSDAY—SATURDAY 13 FRIDAY 19 THURSDAY 19 THURSDAY

20 FRIDAY 27 FRIDAY 30 MONDAY NOVEMBER 2-4 THURSDAY—SATURDAY 10 FRIDAY 13 MONDAY 16-17 THURSDAY—FRIDAY 17 FRIDAY 23-24 THURSDAY—FRIDAY 30-1 THURSDAY—FRIDAY DECEMBER 30-1 THURSDAY—FRIDAY 1 FRIDAY 1 FRIDAY 8 FRIDAY 18 MONDAY 25 MONDAY JANUARY 2018 26 FRIDAY

NEW YEAR'S – HOLIDAY (OBSERVED) MARTIN LUTHER KING DAY – HOLIDAY CAI NATIONAL LAW SEMINAR – LAS VEGAS PROGRAM LUNCH & MINI TRADE SHOW CAI-CV BOARD MEETING CAI’S M100 COURSE – SANTA ANA CAI-CV’S 2016 ANNUAL AWARDS NIGHT MANAGER ON THE RUN (MOTR) CAI’S M201 COURSE – LOS ANGELES PROGRAM LUNCH & MINI TRADE SHOW PRESIDENTS’ DAY – HOLIDAY CAI’S M202 COURSE – RIVERSIDE CAI-CV’S COMMITTEE TRAINING FOR CHAIRS/CO-CHAIRS & CAI-CV BOARD MEETING – COMBINED BOARD MEMBER WORKSHOP (BMW) CORKS FOR CLAC WINE TASTING CAI’S M100 COURSE – OXNARD PROGRAM LUNCH & MINI TRADE SHOW CAI’S M203 COURSE – SANTA ANA CAI-CV’S EDUCATED BUSINESS PARTNER COURSE - NEW CAI-CV BOARD MEETING MANAGER ON THE RUN (MOTR) ESSENTIALS COURSE FOR CAVLS PROGRAM LUNCH & MINI TRADE SHOW CLAC DAY AT THE CAPITOL CAI-CV BOARD MEETING CAI-CV’S SPRING GOLF TOURNAMENT CAI’S M100, 201, 202, 203, 204 205 AND 206 – LAS VEGAS CASE STUDY – LAS VEGAS CAI’S M400 COURSE – LAS VEGAS CAI NATIONAL CONFERENCE – LAS VEGAS CAI’S M205 COURSE – SANTA ANA PROGRAM LUNCH & MINI TRADE SHOW CAI-CV BOARD MEETING MEMORIAL DAY – HOLIDAY MANAGER ON THE RUN (MOTR) & SUMMER SIZZLER CAI’S M206 COURSE – SANTA ANA PROGRAM LUNCH & MINI TRADE SHOW CAI’S M202 COURSE – PALM DESERT CAI’S M203 COURSE – SAN DIEGO CAI-CV’S BOWLING TOURNAMENT CAI-CV BOARD MEETING INDEPENDENCE DAY – HOLIDAY CAI’S M100 COURSE – RIVERSIDE CAI-CV’S CID LAW COURSE - NEW CAI’S M360 COURSE – LOS ANGELES CAI-CV BOARD MEETING MANAGER ON THE RUN (MOTR) CAI’S M201 COURSE – SANTA ANA CAI’S M100 COURSE – LOS ANGELES CAI-CV’S DAY AT THE RACES – DEL MAR - NEW CAI’S M206 COURSE – SAN DIEGO CAI-CV BOARD MEETING LABOR DAY – HOLIDAY CAI’S M202 COURSE – SANTA ANA CAI’S LARGE SCALE WORKSHOP PROGRAM LUNCH & MINI TRADE SHOW CAI-CV BOARD MEETING MANAGER ON THE RUN (MOTR) COLUMBUS DAY – HOLIDAY CAI’S MANAGEMENT CO. CEO RETREAT PROGRAM LUNCH & MINI TRADE SHOW CLAC BENEFIT DINNER FUNDRAISER CAI’S COMMON INTEREST DEVELOPMENT LAW COURSE CAI STATEWIDE LEGAL FORUM CAI-CV’S OKTOBERFEST CAI-CV’S ANNUAL BOARD MEETING CAI’S M100 COURSE – PALM DESERT VETERANS DAY – HOLIDAY CAI-CV’S STRATEGIC PLANNING & BOARD MEETING CAI’S M204 COURSE – SANTA ANA PROGRAM LUNCH & MINI TRADE SHOW – LEG UPDATE THANKSGIVING – HOLIDAY CAI’S CASE STUDY – SANTA ANA CAI’S CASE STUDY – SANTA ANA BOARD MEMBER WORKSHOP (BMW) CAI-CV’S HOLIDAY MIXER MANAGER ON THE RUN (MOTR) CAI-CV BOARD MEETING CHRISTMAS – HOLIDAY CAI-CV’S 2017 AWARDS & MONTE CARLO NIGHT

CAI-CV UPCOMING EVENTS

GREEN IS FOR LOCAL EVENTS

SIGN UP FOR LOCAL EVENTS AT CAI-CV.ORG AND FOR CAI NATIONAL EVENTS AT CAIONLINE.ORG

DECEMBER

JANUARY

CAI-CV’s Board Member Workshop (BMW)

CAI’s National Law Seminar (for attorney members) WHEN: Thursday-Friday, January 19-20, 2017 WHERE: Las Vegas CAI-CV’s Educational Program Lunch & Mini Trade Show (for all members) WHEN: Friday, January 20, 2017, 11:15 a.m. Registration WHERE: Palm Valley Country Club, Palm Desert CAI-CV’s 2016 35th Anniversary Awards Night

(for board members)

WHEN:

Thursday, December 1, 2016, 3:30 p.m.

(includes Holiday Open House) WHERE: Clubhouse, Avondale Golf Club

CAI-CV’s Holiday Open House (for all members) WHEN: Thursday, December 1, 2016, 5:30 p.m.

WHERE: Clubhouse, Avondale Golf Club CAI’s M205 Course (for managers) WHEN: Thursday-Friday, December 1-2, 2016 WHERE: Riverside CAI-CV's Manager on the Run (MOTR) (for managers) WHEN: Friday, December 9, 2016, 8:30 a.m.

WHERE: The Classic Club, Palm Desert

(for all members)

WHEN: Friday, January 27, 2017, 5:30 p.m.

WHERE: Omni Rancho Las Palmas Resort & Spa, Rancho Mirage

Save the Date

Friday, the Twenty-seventh of January

Awards Night Winter Nights Dream Omni Rancho Las Palmas Resort & Spa Rancho Mirage 5:30 p.m.

RSVP online at www.cai-cv.org or by calling 760-341-0559 $55.00 per person with RSVP by January thirteenth (members) $70.00 per person for nonmembers and reservations after January thirteenth, Valet parking, Semi-formal attire