$4.95
MAY 2020
MAY 2020
Getting Back to Normal
Mainte at
nance
Full Sp eed
Build Community Spirit
What We Can Do
Right N ow
Perfect Time for
Special Projects Offer He lp to Resid ents in Need
CAI BUSINESS PARTNERS ARE WORKING THROUGHOUT THE COVID-19 CRISIS. During this time of uncertainty, protect your HOA by using CAI business partners and managers as professional advisors before making important board decisions. VOLUNTEER TO HELP YOUR NEIGHBORS JOIN #CaliforniansForAll, an initiative to connect residents, businesses and organizations to safely unite in service during the COVID-19 crisis. Keep your communities safe CLICK HERE or Type in: www.californiavolunteers.ca.gov
MAKING [COMMUNITY]
HAPPEN Secure your community’s future with national resources and local expertise. Associa Desert Resort Management is uniquely positioned to help your community accomplish any goals. Top-tier management, comprehensive maintenance and a customizable menu of additional services ensure your community thrives, and our local, qualified staff are committed to being your trusted advisors every step of the way.
CONTACT US TODAY! John Walters-Clark, CMCA®, AMS® Director of Marketing/Business Development 42635 Melanie Place | Suite 103 Palm Desert, CA 92211 | 760.610.7696 jwalters-clark@drminternet.com
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Quorum May, 2020
AC NTR O C NO
TS!
Contractors Lic. # 235717
WESTERN PACIFIC Roofing Corporation
#1
Since 1949
In Customer Service
Family Owned & Locally Operated
CAI-CV
EDUCATED BUSINESS PARTNER
AL • HOA'S COMMERCIAL • RESIDENTI
760-328-6115
“Complete Roofing Services” Repairs • Re-roofing Roof Inspection • Maintenance Programs Polyurethane Foam • Built-up • Tile • Patios
68920 Adelina Rd, Cathedral City, CA 92234 FrazierPestControl.com • Lic. # PR5204
ANTS • ROACHES • TERMITES • RODENTS • SPIDERS • BEES/WASPS • PIGEON PROOFING
3462 La Campana Way, Palm Springs, CA 92262 Phone (760) 416-5877 Fax (760) 320-8912 FIND US ONLINE AT www.westpacroof.com
JOIN THE
SOUTHERN CALIFORNIA’S PREMIER PRIVATE SECURITY SERVICES
QUORUM
with the most complete and trusted TAILORED SECURITY SOLUTIONS for your community with 100% money back
COMMITTEE
CONTACT US Toll Free: (877) 648-0602 Fax: (714) 648-0842 sales@patrolmasters.com www.patrolmasters.com
admin@cai-cv.org | (760) 341-0559
CREATIVE | BRAND | CONSULTING Proud to be a part of the 2018 award winning CAI-CV team!
(714) 293-3749 BissellDesign.com CAI-CV.org
facebook.com/CAICV
@CAI-CV
3
HELP CAN BE A CLICK OR PHONE CALL AWAY. Riverside County www.rivcoph.org/coronavirus Desert Healthcare District and Foundation: www.dhcd.org/ media/426/Community%20Resource%20Guide%20August%20 2019%20-%20web%20only.pdf Riverside University Health System: Behavioral Health: www.rcdmh.org/Coronavirus
ADVERTISERS ACCOUNTANTS & BOOKKEEPERS BRABO & CARLSEN, LLP.............................................33
ASPHALT AMS PAVING................................................................46 ASPHALT MD'S..............................................................6 NPG ASPHALT..............................................................37
Riverside County Workforce Development Mental Health Assistance Call 1-951-686-HELP (4357)
ATTORNEYS
Free YMCA Exercise On-Demand Classes www.ymca360.org/
FIORE RACOBS & POWERS, A PLC..............................35
About Telehealth – Palm Springs Life www.palmspringslife.com/brave-new-world/
GREEN BRYANT & FRENCH, LLP..................................37
BEAUMONT TASHJIAN.................................................39
GURALNICK & GILLILAND, LLP....................................31
Eisenhower Medical Center www.eisenhowerhealth.org/patientsvisitors/coronavirus-covid-19-what-you-need-to-know/
BANKING
Borrego Health www.borregohealth.org/telehealth
DESIGN
Desert AIDS Project www.desertaidsproject.org/questions-andanswers-on-coronavirus/
BISSELL DESIGN STUDIOS, INC.....................................3
California Telehealth Resource Center: Provider List: www.caltrc.org/knowledge-center/telehealth-specialty-provider-list/
AUTOMATION PRIDE....................................................31
Lift to Rise - Economic Protection Plan: www.lifttorise.org/ protectionplan
DWI .............................................................................35
Riverside County Department of Public Social Services Cash Assistance Program for Immigrants (CAPI): www.dpss.co.riverside.ca.us/adult-services-division/capi
CONSERVE LANDCARE ...............................................31
CalWORKs Temporary Assistance: www.dpss.co.riverside.ca.us/ self-sufficiency/calworks/apply United Way of the Desert - Help2Others Assistance Program www.unitedwayofthedesert.org/help2others
FIRST FOUNDATION BANK...........................................47
GATES & GARAGE DOORS LAKES LANDSCAPING PRO LANDSCAPING, INC..............................................39 PWLC II, INC. ..............................................................25 VINTAGE LANDSCAPE..................................................33
MANAGEMENT COMPANY ALBERT MANAGEMENT INC........................................22 ASSOCIA DESERT RESORT MANAGEMENT...................2 DESERT CITIES HOA....................................................39
PEST CONTROL CARTWRIGHT TERMITE & PEST CONTROL, INC............6 FRAZIER PEST CONTROL, INC.......................................3
SAVE THE DATE | TUESDAY, JUNE 2, 2020
POWERFUL PEST MANAGEMENT................................33
CAI-CV’s Board Member Workshop (BMW)
GARDNER OUTDOOR AND POOL REMODELING...........47
Board Members & Professional Management
POOLS RESERVES ADVANCED RESERVED SOLUTIONS, INC.....................25
ROOFING BRS ROOFING, INC. .....................................................25 WESTERN PACIFIC ROOFING.........................................3
GUEST SPEAKER Cang N. Le, Esq., Partner, Angius & Terry LLP
SECURITY PATROL MASTERS.........................................................3
WATER CV WATER COUNTS.....................................................31
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Quorum May, 2020
CONTENTS 2020 QUORUM COMMITTEE MEMBERS JENNIFER JAMES, ESQ., CHAIR
CAI-CV
EDUCATED BUSINESS PARTNER
Green Bryant & French, LLP
RODNEY BISSELL, CO-CHAIR
CAI-CV
EDUCATED BUSINESS PARTNER
Bissell Design Studios, Inc.
GEN WANGLER, ESQ., CCAL, BOARD LIAISON KIMBERLY BURNETT
CAI-CV
EDUCATED BUSINESS PARTNER
DSI Security Services
DIANE CARMONY
Coachella Valley Water District
SIERRA CARR, CMCA
Associa Desert Resort Management
DEA FRANCK, ESQ.
CAI-CV
EDUCATED BUSINESS PARTNER
Epsten, APC
JAY JARVIS, CMCA, CCAM
Portola Palms Homeowners Association
BRUCE LATTA, CMCA Parc La Quinta HOA
GLENN A. MILLER, CGCS
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Southwest Landscape & Maintenance, LLC
GRACE PALUCK, CMCA
The Management Trust Desert Division
MARILYN RAMOS
Guralnick & Gilliland, LLP
MIKE REY
CAI-CV
EDUCATED BUSINESS PARTNER
Rey Insurance Services A FARMERS® Insurance Agency
STEVEN SHUEY, PCAM
Personalized Property Management
CHRIS SIGLER, B.S.C.E, CDT
President, C.L. Sigler & Associates, Inc.
HOLLY SMITH, CMCA, AMS
Associa Desert Resort Management CREATIVE DIRECTOR & GRAPHIC DESIGNER CAI-CV
EDUCATED BUSINESS PARTNER
RODNEY BISSELL Bissell Design Studios, Inc. rodney@bisselldesign.com (714) 293-3749
FEATURES 10
CAI Professional Advisors
20 SBA Emergency Loan Program Offers Pandemic Relief to Association Management Companies By Richard Brooks, Esq.
24 Use this Unique Time to Stay Connected ARTICLE SUBMISSIONS OR ADVERTISING INFORMATION admin@cai-cv.org
28 The Safe Six: Workplace Readiness
SUBSCRIBER SERVICES
The Coachella Valley Quorum Magazine is a publication expressly prepared for association leaders, managers and related business professionals of the Community Associations Institute. Members are encouraged to submit articles for publishing consideration. All articles accepted for publication in Quorum are subject to editing and rewriting by the Quorum Committee. Quorum Magazine is printed at the CAI-CV Office on a Xerox Versant 180 Press. Discounted printing is now available to CAI members. Call Bissell Design Studios, Inc. at (714) 293-3749 or the CAI-CV office for more information, (760) 345-0559.
By DJ Conlon, CMCA By Cushman & Wakefield | C & W Services
30 Community Associations & COVID-19 Chapter Daily Tipster
By CAI National
32 Help Can Be A Click or Phone Call Away
By Marilyn Ramos
36 Staying Connected During Difficult Times
By Jay Jarvis, CMCA, CCAM CAI-CV.org
facebook.com/CAICV
@CAI-CV
5
CAI-CV
EDUCATED BUSINESS PARTNER
Choose Educated Business Partners Micha Ballesteros, Cartwright Termite & Pest Control, Inc. Rodney Bissell, Bissell Design Studios, Inc. Susan Browne Rosenberg, CIH, Desert Cities Indoor Air, LLC Kimberly Burnett, DSI Security Services Linda Cardoza, Alliance Association Bank Will Cartwright, Cartwright Termite & Pest Control, Inc. Todd Chism, PatioShoppers Tiffany Christian, Epsten, APC Lori Fahnestock, Powerful Pest Management Dea Franck, Esq., Epsten, APC Julie Frazier, Frazier Pest Control, Inc. Elaine Gower, The Naumann Law Firm, PC Michael Graves, SCT Reserve Consultants Amanda Gray, Harvest Landscape, Inc. Matthew Hills, Securitas Security Services USA, Inc. Tim Hoss, BEHR & KILZ Paints & Primers Jennifer James, Esq., Green Bryant & French, LLP Megan Kirkpatrick, Kirkpatrick Landscaping Services Jared Knight, Vista Paint Corporation Katy Krupp, Fenton Grant Mayfield Kaneda & Litt, LLP Matt Lawton, CIC, CIRMS, Prendiville Insurance Agency Larry Layton, Kirkpatrick Landscaping Services Alison LeBoeuf, Sherwin-Williams Mike Mastropietro, OCBS, Inc. Chris Meyer, Asphalt MD's Greg Morrow, Eagle Roofing Products Fran Mullahy, Vintage Associates Matt Ober, Esq., Richardson Ober DeNichilo LLP Chet Oshiro, EmpireWorks Mallory Paproth, SCT Reserve Consultants Elisa Perez, Esq., Epsten, APC Jay Powell, Ben's Asphalt Dana Pride, Automation Pride Mike Rey, Rey Insurance Services Kelly Richardson, Esq., Richardson Ober DeNichilo LLP Brent Sherman, Animal Pest Management Services, Inc. Liz Williams, AMS Paving Taylor Winkle, Roof Asset Management Bevan Worsham, AMS Paving Jolen Zeroski, Union Bank Homeowners Association Services
Become an Educated Business Partner Call the CAI-CV office or go to www.cai-cv.org for more information. 6
Quorum May, 2020
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CONTENTS
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Mira Vista at Mission Hills HOA
MATT LAWTON, CIC, CIRMS PRESIDENT-ELECT
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MIKE TRAIDMAN PRESIDENT
CAI-CV
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2020 COACHELLA VALLEY CHAPTER BOARD OF DIRECTORS
EDUCATED BUSINESS PARTNER
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Prendiville Insurance Agency
MARGARET "GEN" WANGLER, ESQ., CCAL PAST-PRESIDENT
CAI-CV
Union Bank
Associa Desert Resort Management
EDUCATED BUSINESS PARTNER
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Epsten, APC
CARDINAL AMBROSE, CMCA, AMS, PCAM DIRECTOR
CAI-CV
CAI-CV BOWLING TOURNAMENT
DEA FRANCK, ESQ. SECRETARY
MICHA BALLESTEROS DIRECTOR
Cartwright Termite & Pest Control, Inc.
RHONDA DREWS, CMCA, AMS, PCAM DIRECTOR RealManage
LONI PETERSON, CMCA, AMS, PCAM DIRECTOR
Associa Desert Resort Management
STEVEN SHUEY, PCAM DIRECTOR
Personalized Property Management
LOUISE STETTLER DIRECTOR
6
EDUCATED BUSINESS PARTNER
JOLEN ZEROSKI, CMCA TREASURER
05
CHAPTER
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CAI-CV
EDUCATED BUSINESS PARTNER
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AL M R D ON NEWS R D C ADEPARTMENTS THE
6 CAI-CV Educated Business Partners 9 CAI-CV New & Renewing Members 26 Easy Access to CAI-CV’s Corporate Sponsors 27 Welcome Aboard
Harvest Landscape & Amanda Gray By Grace Paluck, CamEx, CCAM
27 Meet the Board
35 Time Honored Member Philip W. Allen By Grace Paluck, CamEx, CCAM
Palm Desert Greens Country Club HOA
CAI Coachella Valley Office 75410 Gerald Ford Drive, Suite 102 Palm Desert, CA 92211 Tel: (760) 341-0559 Fax: (760) 341-8443 Website: www.cai-cv.org
39 Desert Cities HOA Council 48 Upcoming Events 48 2020 Corporate Sponsors
Living in the New Normal By Jennifer James, Esq.
38 Security
Preventing Home Burglaries By Tim Albert
40 Pools
Understanding Pool Filters By Mark Feldstein
Tree Values By International Society of Arboriculture
44 Insurance
Loss Control Services By Farmers Insurance
45 Water Wise CVWD Calls on Residents to Help
CAL LOCKETT
The materials contained in this publication are designed to provide our members with timely and authoritative information; however, the CAI Coachella Valley Chapter is not engaging in the rendering of legal, accounting or other professional types of services. The Coachella Valley Chapter has not verified and/or endorsed the contents of these articles or advertising. Readers should not act on the information contained herein without seeking more specific professional advice from legal, accounting or other experts as required.
8 President’s Message 34 Homeowner HOA Law
42 Landscaping
Rhonda Drews By Jay Jarvis
Executive Director clockett@cai-cv.org
IT
Protect Sewer System By Coachella Valley Water District
EVENTS 39 CAI-CV LIVE – Board Member Workshop
Tuesday, May 5, 2020, 10:00 a.m. Via Webex
23 CAI-CV LIVE – Educational Lunch Program & Virtual Mini Trade Show
CAI-CV.org
Friday, May 15, 2020, 12:00 p.m. Via Webex
facebook.com/CAICV
@CAI-CV
7
FROM THE CHAPTER
President’s Message Mike Traidman Mira Vista at Mission Hills HOA
The COVID-19 crisis has changed the way we live and the way we conduct business. CAI-CV continues to adjust to these new challenges with some exciting new technologies. In May, we are going LIVE with Webex, a virtual meeting tool by Cisco that is like Zoom but a little more robust and has a great track record for safety and ease of use. You’ll be hearing “push the green button,” which is how you connect with our virtual events and programs. Our first virtual Manager on the Run program will be on May 1st for managers and assistants that will cover COVID-19 compliance, taught by Robert DeNichilo, Esq., CCAL, and Matthew Gardner, Esq. (Richardson | Ober | DeNichilo LLP). Our next Board Member Workshop will be on Tuesday, May 5th and covers the topic of virtual board meetings and new board technologies. Tiffany Christian (Epsten, APC) and Jerry Storage, PCAM (The Management Trust) will be our presenters. On Friday, May 15th, we will hold our first virtual Educational Lunch Program and Mini Trade Show. The virtual trade show is going to be amazing! Julie Balbini, Esq. (Fiore Racobs & Powers, A PLC), Gloria Kirkwood, PCAM (Associa Desert Resort Management) and City Attorney Steven Quintanilla, Esq. (Law Offices of Quintanilla & Associates) will be our guest speakers. Please see other calendar updates on page 48 and make sure to double-check on the CAI-CV website for COVID-19 related event changes. There are many helpful tips in this issue of Quorum. However, I can sum them up with one critically important message to all our members. The work of HOAs must go on. We have a fiduciary duty to continue to maintain, operate and enhance our communities. In our litigious society, particularly in these uncertain times, HOA boards should pay special attention to the needs of their communities and seek the guidance of professional advisors before delaying maintenance or projects. Even if you have experts on your board, using (and documenting) the advice of professional advisors can protect your community now and in the future. CAI-CV business partners and management companies are trusted advisors who have taken the time to learn HOA laws and requirements. You can access professional advisors online at www.cai-cv.org or caionline.org. As reopening information starts to be disseminated, it is important to stay connected to the latest COVID-19 information impacting HOAs. Please check the Riverside County website at https://www.rivcoph.org/coronavirus regularly. Also, we recommend you check your city websites daily. Things are changing quickly, and many residents, with newfound time on their hands, are monitoring the city sites to see when they can get back to the amenities they love.
HERE ARE LINKS TO THE CITIES: Cathedral City: www.discovercathedralcity.com/covid-19-info/ Coachella: www.coachella.org/about-us/advanced-components/covid-19-microsite Desert Hot Springs: www.cityofdhs.org/coronavirus-updates Indian Wells: www.cityofindianwells.org/news/details.asp?NewsID=300&TargetID=1 Indio: www.indio.org/your_government/preparedness_prog/covid_19.htm La Quinta: www.laquintaca.gov/Home/Components/News/News/2779/ Palm Desert: www.coronavirus-response-city-of-palm-desert-cpd.hub.arcgis.com/ Palm Springs: www.palmspringsca.gov/government/covid-19-updates Rancho Mirage: www.ranchomirageca.gov/coronavirus-updates/ Please continue to take the COVID-19 orders seriously. We continue to send our prayers and best wishes to you and your families. Stay healthy and stay connected.
Mike Traidman
Mike Traidman, Mira Vista at Mission Hills HOA
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Quorum May, 2020
CAI-CV NEW & RENEWING MEMBERS RENEWING BUSINESS PARTNERS ANGIUS & TERRY, LLP Dylan Grimes (619) 488-2972 dgrimes@angius-terry.com BEAUMONT TASHJIAN Tawnee Guerra (818) 884-9998 TGuerra@HOAattorneys.com CV MAILING SERVICES, INC DBA HIGH TECH MAILING SERVICES Refika Jerkic (760) 779-0460 refika@hightechmailing.com DELPHI LAW GROUP, LLP James McCormick, Jr. (844) 433-5744 Ext. 707 jmccormick@delphillp.com IMPERIAL SPRINKLER SUPPLY Michael Perilman (714) 696-7531 mikep@imperialsprinkler.com NPG ASPHALT Sharon Nelson (951) 940-0200 snelson@npgasphalt.com O'CONNELL LANDSCAPE MAINTENANCE Kevin O'Connell (800) 339-1106 kevin@oclm.com PRO LANDSCAPING, INC. Lily Ortega (760) 343-0162 lily@proland-inc.com WESTERN PACIFIC ROOFING CORP. Linda Johnson (760) 416-5877 linda@westpacroof.com
NEW MANAGER MEMBERSHIPS ASSOCIA DESERT RESORT MANAGEMENT Lorie Dudeck-Thorpe (760) 574-7375 ldudeck-thorpe@drminternet.com
RENEWING MANAGEMENT COMPANY MEMBERSHIP ASSOCIA DESERT RESORT MANAGEMENT Samuel Rodriguez (760) 346-1161 srodriguez@drminternet.com PERSONALIZED PROPERTY MANAGEMENT CO. Richard Warfield (760) 325-9500 rwarfield@ppminternet.com
RENEWING MANAGER MEMBERSHIPS ALBERT MANAGEMENT INC. Jeri Mupo (760) 772-7234 gm@irhoa.com ASSOCIA DESERT RESORT MANAGEMENT Kristin Berryhill-Hood (760) 346-1161 kberryhillhood@drminternet.com Jerald Cavoretto (760) 346-1161 jcavoretto@drminternet.com Samuel Rodriguez (760) 346-1161 srodriguez@drminternet.com CCMC Rosanna Cardenas (760) 859-5067 rcardenas@ccmcnet.com LAKES COUNTRY CLUB ASSOCIATION Teresa Falconer (760) 568-4321 Ext. 122 tfalconer@thelakescc.com Frank Melon (760) 902-2886 fmelon@thelakescc.com MARABELLE ESTATES John Edwards (760) 323-7157 managermarabelle@gmail.com OUTDOOR RESORT PALM SPRINGS OWNERS ASSOCIATION Kristine Aguilar (760) 328-3834 Ext. 242 kaguilar@orps.com PALM DESERT GREENS ASSOCIATION Sara Fenimore (760) 346-8005 sfenimore@pdgcc.org Roberta Reynolds (760) 346-8005 breynolds@pdgcc.org THE MANAGEMENT TRUST, DESERT DIVISION Ellen Woolard (215) 292-7097 solstice46@earthlink.net THE VINTAGE GROUP Jaime Mann (760) 534-1498 jaimemann1031@gmail.com
VIP MANAGEMENT Heather Farmer (760) 567-7901 heather@vip-mgmt.com
Novel Coronavirus COVID-19 Testing
NEW VOLUNTEER LEADERS
Riverside County is offering COVID-19 testing at the following locations:
MIRA VISTA AT MISSION HILLS Guido Portante
RENEWING VOLUNTEER LEADERS BANNING ESTATES HOMEOWNERS ASSOCIATION Dana Champ Kathleen Dale Linda Ellis Kathleen Murphy DESERT FALLS MASTER ASSOCIATION Bonnie Shanahan DESERT PRINCESS HOMEOWNERS ASSOCIATION Bill Bergstrom Russ Holowachuk Hal Katkov Henry Kras Norm Stoehr Terri Swartz Peter Webb MIRA VISTA AT MISSION HILLS Everley Kay Marcia Ruthledge Paul Sepulveda Michael Traidman PALM DESERT GREENS COUNTRY CLUB Louise Stettler RANCHO MIRAGE COUNTRY CLUB HOMEOWNERS ASSOCIATION Steve Downs Steve Hellman Robert Lucas Les Nelson Cesar Sandoval Mary Willis ST. AUGUSTINE OWNERS ASSOCIATION Benjamin Boish Sarah Disney Sabina Dorn Terry Heitman Jon Jahr Marianne Moloney Jack Veth
CAI-CV.org
Indio:
Indio Fairgrounds (46350 Arabia Street, Indio, 92201) Sunday through Thursday – 6:30 a.m. to 1 p.m.
Lake Elsinore:
The Diamond (500 Diamond Drive, Lake Elsinore, 92530) Sunday through Thursday – 9:30 a.m. to 3 p.m. *Individuals with symptoms may make appointments for the Lake Elsinore site at www.projectbaseline.com/study/ covid-19. Asymptomatic individuals may call the appointment line below.
Perris:
Southern California Fair (18700 Lake Perris Drive, Perris, 92571) Tuesday through Saturday – 9 a.m. to 3 p.m.
Riverside:
Harvest Community Church (6115 Arlington Ave., Riverside, 92504) Tuesday through Saturday 9:30 a.m. to 3 p.m.
Testing is available by appointment only; we are not able to accommodate walk-ins. Please call 800.945.6171 to schedule an appointment. Appointments may be made whether or not individuals are experiencing symptoms.
facebook.com/CAICV
@CAI-CV
9
FEATURE
DURING THESE UNCERTAIN TIMES, CAI BUSINESS PARTNERS AND MANAGEMENT COMPANIES ARE TRUSTED PROFESSIONAL ADVISORS. HELP PROTECT YOUR HOA BY RELYING ON THEIR ADVICE.
Providing award-winning, full service HOA management services to Coachella Valley communities since 2001. How can we help you?
www.albertmgt.com Lori Albert, CAMEx, CCAM CEO & President 760.346.9000 ext. 1014 Lori.Albert@albertmgt.com
_________________________________ Rey Insurance Services a Farmers Insurance Agency Rey Insurance Services has been servicing the Habitational market for over 30 years which includes both Apartments and Condominium Associations.
Locally owned and operated, Asphalt MD’s has been the desert’s #1 choice for association street maintenance for 37 years.
www.asphaltmds.com www.ReyInsuranceServices.com Mike Rey, President (800) 954-6787 mike@reyinsuranceservices.com 10
Quorum May, 2020
Gary Butler, President (760) 863-4500 gary@asphaltmds.com
Additional Corporates Sponsors are listed on the back.
FEATURE
Beaumont Tashjian represents homeowner associations throughout Southern California in all aspects of community association and real estate law.
www.HOAattorneys.com Lisa Tashjian, Esq. 74-710 Highway 111, Suite 102, Palm Desert, CA 92260 818-884-9998 ltashjian@HOAattorneys.com
_________________________________
Construction Defect Litigation firm with over 35 years of experience representing Homeowner Associations, Commercial Business Owners and Multi-Family homes.
BPR, Inc. utilizes patented technology and cutting edge methods to eliminate trip hazards. Trip hazards caused by cracked and raised concrete will be removed without any damage to nearby structures, or inconveniencing pedestrians. Our methods take very little time and the result is a safe, clean-cut walking path! We have over 20 years of experience in the industry providing our services to public and private agencies.
www.bpr1.com
Contact: Elaine Gower elaine@naumannlegal.com 844-492-7474
BPR, Inc. includes a thorough sidewalk inspection with every cutting/grinding project. An excel spreadsheet will be provided that includes: street name, address, size and length of trip hazard and also removals needed.
Naumannlegal.com Additional Corporates Sponsors are listed on the back.
Thomas Edelson thomas@bpr1.com 855-804-7336 CAI-CV.org
facebook.com/CAICV
@CAI-CV
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FEATURE
Our Coachella Valley attorneys are ready to help your community association navigate through its legal issues today and always. Sunstates Security partners with clients to provide security solutions that meet the goals and personality of each community we serve.
#TogetherWeCan
www.epsten.com Dea C. Franck, Esq., Shareholder 760-836-1036, dfranck@epsten.com
_________________________________
Stephen R. (Ron) Olsen, Senior Consultant 949-536-4474 www.SunstatesSecurity.com
_________________________________ Striving to be the preferred landscape services contractor and the preferred landscape services employer in the Coachella Valley.
DWI is a full-service lake management company, specializing in pump repairs, serving Coachella Valley for 30 years as a CLM. www.dwiwater.com 12
Quorum May, 2020
www.conservelandcare.com Randy Mitchell Senior Vice President 760-250-7246 rmitchell@conservelandcare.com
Additional Corporates Sponsors are listed on the back.
FEATURE
We specialize in concrete overlay systems which includes the resurfacing of HOA pool decks. We also replace and repair concrete.
NPG Asphalt an “Essential Business Partner” is still working full crews and office staff in order to service our clients during these trying COVID19 times.
www.coopercoatings.com Marshall F. Cooper, CEO/Owner 760-422-4366 Marshall@coopercoatings.com
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Kymberli Burke, Director of Marketing 760-822-3258 kymberliburke@npgasphalt.com
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facebook.com/CAICV
@CAI-CV
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We are an experienced full-service law firm in the field of Community Association Law serving Southern California.
After more than 50 years, DSI Security Services remains one of the most reliable and competitive security providers in California.
www.DelphiLLP.com Christina Baine DeJardin, Esq. Partner 844-433-5744 cdejardin@delphillp.com
_________________________________
www.dsisecurity.com Kimberly Burnett Business Development Manager (909) 238–3827 kburnett@dsisecurity.com
_________________________________
Dunn-Edwards Corporation What services are we currently offering? Property Visits for Surface Evaluations, Paint Specifications, Color Renderings, Color Books, Color Boards, Color Consultations, Bid Invitations For Services, please contact: Bridget Nigh - (760) 972-6830 bridget.nigh@dunnedwards.com https://www.dunnedwards.com/professional/ community-and-property-managers/services 14
Quorum May, 2020
We have been serving the Coachella Valley for 30 years. We would love to work with you to make your community the envy of the town. Owner Francisco Corona (760) 275-9700 xxfclandscapexx@aol.com
Additional Corporates Sponsors are listed on the back.
FEATURE
Fiore Racobs & Powers stands united with the CID industry during the COVID-19 pandemic. Stay safe and healthy!
Your online presence is more important now. We can help with fresh and effective designs for your web and print needs. CAI-CV
EDUCATED BUSINESS PARTNER
Julie R. Balbini, Esq. Fiore Racobs & Powers (760) 776-6511
www.FioreLaw.com _________________________________ Owner Rodney Bissell For 30+ years, your Lighting & (714) 293-3749 Electrical Services Contractor rodney@bisselldesign.com Retrofits, Projects, Maintenance, www.BissellDesign.com New Technologies, Product & Design _________________________________ Expertise, Budget Solutions.
Local HOA management team and extensive back-office support staff. The best technology that exposes a level of detail that is not available anywhere else.
www.realmanage.com www.HOAlighting.com Angela Tesinsky, Account Manager Angela.T@HOAlighting.com 760-343-7400
Rhonda M. Drews, PCAM Regional Vice President of Operations (760) 202-9880 ext. 5731 Rhonda.drews@realmanage.com
Additional Corporates Sponsors are listed on the back.
CAI-CV.org
facebook.com/CAICV
@CAI-CV
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FEATURE
Gardner Outdoor and Pool Remodeling, exempt from LockDown restrictions, never paused in servicing our clients while following all COVID-19 protocols.
Jain Irrigation, Inc. Switch to ETwater by JAIN smartest irrigation, see immediate water bill savings. No need to replace existing equipment. Free trial.
www.jainsusa.com/etwater/
www.gardnerremodel.com Mark Feldstein, CFO/Director of Marketing 909-374-5520 markf@gardnerremodel.com
_________________________________
ETwater by JAIN SmartBox controller Mike Palumbo Territory Sales Manager | Jain Irrigation, Inc. (909) 637-7181 mpalumbo@etwater.com
_________________________________ ADVANCED RESERVE SOLUTIONS, INC. ARS consults with our clients to assist with longrange planning, then customizes each reserve study to meet their unique needs.
www.arsinc.com Roxi K. Bardwell, Regional Vice President RBardwell@arsinc.com (760) 295-1864
Roseman Law, APC, a full-service real estate law firm specializing in representation of HOA’s in general legal counsel, collections & defect litigation. For information
CAI-CV
EDUCATED BUSINESS PARTNER
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www.Roseman.law info@roseman.law
Additional Corporates Sponsors are listed on the back.
FEATURE
AMS Paving Inc. is the leading asphalt paving and seal coat contractor in the Coachella Valley.
Join the HOA Leaders Idea Exchange www.amspaving.com Liz Williams, Vice President 760.327.0800 | liz@amspaving.com
www.DesertCitiesHOACouncil.com CLICK HERE AND JOIN TODAY!
“Your local area paint manufacturer, partnering with HOA communities for over 20 years with premium products and expert property services� Jared Knight Property Services Specialist 951.454.2500 jknight@vistapaint.com
www.vistapaint.com
Additional Corporates Sponsors are listed on the back.
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FEATURE
Keep Calm and Call Nissho for all of your community’s Landscape and Janitorial Needs! We are proud to serve you. In good times, and bad times, Prendiville Insurance Agency is always there to help with any of your insurance concerns or questions.
www.nisshoca.com Rebecca Bigbey Sales & Marketing Director rbigbey@nisshoca.com | 760-535-0389
_________________________________ Discover how top-notch service, attention to detail and a willingness to do what it takes can help your HOA prosper.
Matthew Lawton, EBP, CIC, CIRMS Educated Business Partner Certified Insurance Counselor Community Insurance and Risk Management Specialist Farmers Insurance Group 760-770-5868 Ext 302 | 760-774-2099 Cell License: 0E13055 Matt@PrendivilleAgency.com
_________________________________
Local Pest Management Professionals
www.powerstonepm.com Michelle Lopez Director of Community Management 760-469-4315 mlopez@powerstonepm.com. 18
Quorum May, 2020
• Monthly Pest Management Programs • Custom Solutions for the most difficult problems • Competitive Rates • Thorough Inspections • Prompt Service
www.cartwrightpest.com/ contact-us.html
Additional Corporates Sponsors are listed on the back.
FEATURE
SCT provides Civil Code compliant reserve studies with a focus on helping communities fund their short- and long-term reserve expense requirements. Sherwin-Williams Paint Company is an American Fortune 500 company in the general building materials industry. The company, with headquarters in Cleveland, Ohio, primarily engages in the manufacture, distribution, and sale of paints, coatings and related products to professional, industrial, commercial, and retail customers primarily in North and South America and Europe. The company is mostly known through its Sherwin-Williams Paints line. Its consumer brands group manufactures products under such trade names as Dutch Boy, Krylon, Dupli-Color, VHT (a division of Dupli-Color), Minwax, Thompson’s WaterSeal, Pratt & Lambert, White Lightning, Purdy and Kool Seal.
www.sctreserve.com Mallory Paproth, Reserve Consultant (951) 296-3520 | info@sctreserve.com mallory.p@sctreserve.com
www.sherwin-williams.com Alison LeBoeuf Alison.l.leboeuf@sherwin.com 949-294-3566
United Paving is safely completing asphalt, concrete and striping projects throughout the Valley. We look forward to helping you. John Goedtel, Sr. Project Manager/Estimator Office: 951-739-9200 | Cell: 714-904-7690, Email: john@united-paving.com Additional Corporates Sponsors are listed on the back.
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19
FEATURE
SBA Emergency Loan Program Offers Pandemic Relief to Association Management Companies
By Richard Brooks, Esq.
will have to repay only the accrued interest, which will be set at a maximum rate of 4 percent. Additionally, the forgiven portion of the loan will not be treated as cancellation of debt income and so will not be taxable.
Payroll costs eligible for loan forgiveness are defined broadly, to include: Salary, wage, commission, or similar compensation; Payment of cash tips or their equivalent; Payment for vacation, parental, family, medical, or sick leave; Allowance for dismissal or separation;
W
e all know there is no such thing as a free lunch. But a new Small Business Administration (SBA) emergency loan program comes close, and it could be a financial lifesaver for many businesses, including condominium association management companies. Part of the massive pandemic relief legislation enacted recently by Congress, the SBA Paycheck Protection Program, as the title suggests, is designed to help small businesses maintain their operations and sustain their payrolls until the pandemic eases and normalcy – or something approximating it – is restored. The $350 billion program allows any small business with up to 500 employees to borrow an amount equaling 2.5 times their average monthly 2019 payroll, to a maximum of $10 million, under terms more flexible and more favorable than those offered for standard SBA loans. That’s a very good deal. Even better: Those borrowed funds will be converted from a loan to a grant – that is, the principal amount of the loan will be forgiven – as long as the funds are used for qualified purposes, and provided that the employer does not lay off any staff members and continues paying at least 75 percent of their salaries during a two-month period, ending June 30th.
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Qualified Loan Purposes The qualified purposes for which loan funds can be used are: Payroll, rent, insurance, utilities, mortgage interest (but not principal) payments and interest payments on debt incurred before the period covered by the loan program. You are reading this correctly: If you use the borrowed funds for qualified purposes, don’t lay off any employees and don’t reduce payroll expenditures by more than 25 percent during the twomonth coverage period, the principal amount of the loan will be forgiven; you
Payment required for group health care benefits, including insurance premiums; Payment of retirement benefits; and Payment of state or local taxes assessed on employee compensation.
Exceptions and Exclusions There are some exceptions and exclusions. For example, the loan covers annual salaries to a maximum of $100,000 per employee. Compensation above that cap will not be included in the loan forgiveness total. Payroll taxes, railroad retirement taxes and income
FEATURE
taxes are also excluded, as are sick leave wages and qualified family leave wages for which credits are allowed under separate provisions of the Families First Coronavirus Response Act – another emergency measure passed recently by Congress. The loan forgiveness total can’t exceed the principal amount of the loan, but it may be reduced proportionally if employers reduce their staffs or reduce the salary or wages of employees by more than 25 percent during the two-month coverage period. However, employers who cut staffs or salaries during that period can restore the loan forgiveness if they reverse those cuts by June 30th. Loan amounts in excess of the forgiven amount will be considered non-recourse loans on which personal guarantees and collateral requirements are being waived. The loans will have to be repaid within 10 years from the date of application for loan forgiveness, with loan payments possibly deferred for from six to 12 months.
Details of the program, including the list of participating lenders that will be offering the loans, are expected to be released
“soon.” But SBA officials have indicated that the application process will be streamlined and expedited, with minimal documentation required. Borrowers applying for loan forgiveness will be required only to: Certify that the loan is essential to support their operations during the pandemic; Acknowledge that they will use the funds only for qualified purposes; and Certify that the they have not received other loans and do not have loan applications pending for the same purposes and the same amounts. Borrowers will also have to document the use of funds subject to loan forgiveness during the loan period.
NO CATCHES – NO CAUTIONS We’ve reviewed this program from every possible angle and have found no disadvantages – no hidden trip-wires to avoid, no ‘yes-but’ cautions to offer companies considering the loans. This is a rare example of something that appears “too good to be true” really is as good as it appears to be. The federal government is offering businesses virtually free money
to keep their operations afloat and their staffs intact while the country recovers from the pandemic cloud and shakes off the economic paralysis it has created. Condominium management companies facing declining or delayed income as their association clients struggle with interruptions in their revenue stream, can use the loans to avoid, or at least defer, staff reductions that might otherwise be required. With their operations fully staffed, managers will be able to provide full service to association clients that will need those services more than ever. This is clearly a win-win for management companies and condominium associations. Some management companies have called us asking if they should take this government loan. We think the question they should be asking is – why would you not take it? Richard Brooks, Esq. is a partner in the firm Marcus Errico Emmer Brooks PC and co-chair of its Lien Enforcement Department. His practice focuses on the representation of condominium associations. He can be reached at rbrooks@meeb.com.
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We’re here for you. Always have, always will. In this time of uncertainty, one thing is certain… the TRUE PROFFESSIONALS® at Albert Management will not let you down. Even though we are working within a ‘new normal’ our operations are still strong, if not stronger, than ever before. We have proven delivering consistent leadership and communication while leveraging technology will make this pandemic experience easier for HOA board members and homeowners. Need a virtual annual meeting? No problem. Need a virtual board meeting or executive session? We’ve got it covered. Need to pay your bills on time? Never been a problem. Give us a call, send us a email, use facebook messenger, text message us or whatever is easiest for you. Albert Management will be here to help with all of your HOA needs. Always have, always will.
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Quorum May, 2020
albertmgt.com I 760 346-9000
CAI-CV LIVE!
FREE! Educational BYO Lunch Program & VIRTUAL Mini Trade Show
Friday, May 15, 2020 FREE with Registration – CLICK HERE 12:00 PM to 1:30 PM (Bring Your Own “BYO” Lunch)
Live Via WEBEX – Virtual Mini Trade Show – Win Portal (Door) Prizes
SURVIVING THE COVID-19 EMERGENCY ORDERS How They Impact HOAs and Best Practices for How to Navigate This Everchanging New World GUEST SPEAKERS
Understanding the Health Crisis Regulatory Structure
Julie R. Balbini, Esq.
• How Decisions Are Made • Who Has the Last Word • Who Is Responsible for Enforcement
Fiore Racobs & Powers, A PLC
Answers to FAQs Relating to: • • • • •
The See-Saw of Closures and Openings Social Distancing in HOAs Assessment Payment and Collection Issues Enforcement of Rules & Regulations What to Do About Board Meetings and Annual Meetings • Other COVID-19 Issues • Live Q&A With the Guest Speakers on COVID-19 Related Topics
PLEASE SUPPORT CAI-CV SPONSORS! May Program Sponsors Links AMS Paving, Inc. Beaumont Tashjian BRS Roofing Inc. C. L. Sigler & Associates Conserve LandCare Delphi Law Group, LLP DSI Security Services
Gloria Kirkwood, PCAM GM, Palm Valley Country Club, Associa Desert Resort Management
Steven B. Quintanilla, Esq. The Law Offices of Quintanilla & Associates City Attorney for Rancho Mirage and Desert Hot Springs Interim City Attorney for Moreno Valley
Thanks to the generosity of our sponsors, there will be no charge for virtual meetings in May, however, you must still register online at WWW.CAI-CV.ORG. CLICK HERE
Dunn-Edwards Corporation Horizon Lighting Inc. Nissho of California, Inc. PatioShoppers, Inc. Popular Association Banking Powerful Pest Management Prendiville Insurance Agency
PrimeCo Sherwin-Williams Paint Company Three Phase Electric UgMo Technologies Vista Paint Corporation Western Pacific Roofing
WHAT YOU NEED TO KNOW ABOUT WEBEX BEFORE THE MEETING When you register, you will receive a confirmation that has a GREEN BUTTON that says “JOIN MEETING.” Save this page so you can refer to it when you are ready to join on the day of the meeting. You may also scroll down and automatically add the information to your calendar. On the day and time of the meeting, PRESS THE GREEN BUTTON, “JOIN MEETING.”
IF THIS IS YOUR FIRST WEBEX MEETING, START 10 MINUTES EARLY!
PLEASE, ALWAYS KEEP YOUR MIC ON MUTE WHEN NOT TALKING!
Webex will load their APP on your smart device. You may attend Webex meetings from your computer, laptop, tablet, smart phone or by just calling in from any telephone, even a landline. It is best, however, to join with a device that has video and microphone capabilities.
If you have questions or require assistance signing up or attending a Webex meeting, please email Ashley at admin@cai-cv.org or call us at 760-341-0559.
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FEATURE
Use this Unique Time to Stay Connected By DJ Conlon, CMCA
W
ow, things have sure changed from just a few short months ago. Everyone was busier than ever, and we all thought it would stay that way. At that time, I remember feeling burnt out on events and tired of being away from home and family, but we can’t say that now – can we? Here are some ideas that might help you change the world around you. Try setting aside some time each day to stay connected to your work acquaintances, family and friends. It is also a great time to reconnect with old friends, relatives and others who could use some encouragement. If every one of us reached out to just a few people each day, we could change the world in remarkable ways. Back in the day, people dropped by each other’s house – without calling first! Can you imagine that? Nobody just drops by anymore. Today, we have options where we can stay as private as we want to, but even hard-core introverts are getting stir crazy. Many people are feeling anxious about all the disruptions and unknowns.
In the last 30 days, I had a grandson graduate from high school without a graduation ceremony, a son retire from the US Army after 20 years of service without the normal “thank-you-for-your-service” handshake, and a nephew that had his wedding date rescheduled to a date they still aren’t sure will happen. This should have been a busy and celebratory time for our family! Instead, we all stayed home.
"ANOTHER IDEA THAT I LOVE IS TO SET UP A VIRTUAL HAPPY HOUR. THIS WORKS WITH FAMILY, FRIENDS AND FOR COWORKERS." We worked hard to make each of them feel special on their day, without being there. You can use a smart phone to connect personally to anyone and that alone can make their day. Did you know – because of COVID-19, you can now have a single bottle of champagne delivered within hours of ordering it (www.drizly.com) for only a $4.99 delivery fee, plus tip, plus bottle, plus… That made my nephew and his fiancé feel special on the day they were supposed to get married! Check out all the online deals for staying in touch or sending simple messages to your friends and family. There are thousands of options and many new APPs that offer fast and inexpensive delivery. For example, if you know someone who shouldn’t go to the market due to COVID-19, you can use the Walmart APP to order groceries for them and have them delivered. Amazing! 24
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ADVANCED RESERVE SOLUTIONS, INC. ROXI K. BARDWELL, PCAM, CCM Regional Vice President 7 7 - 5 64 B Country Club Drive, Suite 3 1 0 Palm Desert, CA 9 2 2 1 1
C 510.693.1620 • O 760.295.1864
ADVANCED RESERVE SOLUTIONS, INC. ROXI K. BARDWELL, PCAM, CCM Regional Vice President
7 7 CA LIC. #907600 AZ LIC. #286198 - 5 6 4 B C o u n t r y C l u b Drive, Suite 3 1 0 Palm Desert, CA 9 2 2 1 1
www.brsroofing.com
C 510.693.1620 • O 760.295.1864
Another idea that I love is to set up a virtual happy hour. This works with family, friends and for coworkers. Use Webex or Zoom to invite your friends or family to get together just to chat. It really works. The wine helps. A few weeks ago, I bought a refurbished iPad so I can now easily FaceTime with my mom and brother, my sons, and my grandkids. I usually call my brother on his birthday, but I used FaceTime this year and he was surprised and “happy to see me!” He says he really enjoyed our “in-person” conversation. With so many ways to connect in large groups or with just a few friends, while social distancing is in place, it might not be so bad to reevaluate our reluctance to use technology. I have come to love technology, and of course, I miss personal connections. I think there is still room for both, but one thing is for sure, COVID-19 has forced many of us into a new world. Let’s use technology to create those personal touches that are missing for so many people during this crisis. Until we meet again :) DJ Conlon, CMCA, is owner of Poppin Promotional Products – A California Certified Small Business. Poppin Promotional Products provides promotional items for HOAs, business partners and management companies. DJ can be reached at (951) 536-8956 or by email at dj@poppinpromos.com.
ADVANCED RESERVE SOLUTIONS, INC. ROXI K. BARDWELL, PCAM, CCM Regional Vice President 7 7 - 5 6 4 B C o u n t r y C l u b Drive, Suite 3 1 0 Palm Desert, CA 9 2 2 1 1
C 510.693.1620 • O 760.295.1864
PWLC II, INC LANDCARE MANAGEMENT
ADVANCED RESERVE SOLUTIONS, INC. ROXI K. BARDWELL, PCAM, CCM Regional Vice President PWLC II, INC. has been providing quality landscape and golf course maintenane for our clients in Southern California since 1977. Our Palm Springs office employs more than 100 landscape professionals. PWLC specializes in "High End Landscape and Golf Course Maintenance Services". In addition to our maintenance services, PWLC II, INC has a Commercial Tree Division and a Landscape Enhancement Division. We are fully licensed and insured with a $2 Million Liability Insurance. PWLC II, INC licenses include a C27 Landscape Contractors License, California Pest Control License and a "Certified Arborist" on staff. For more information please contact us at (760) 323-9341 or email conniea@pwlc2.com
7 7 - 5 6 4 B C o u n t r y C l u b Drive, Suite 3 1 0 Palm Desert, CA 9 2 2 1 1
C 510.693.1620 • O 760.295.1864 CAI-CV.org
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EASY ACCESS TO CAI-CV’S CORPORATE SPONSORS Just tap CORPORATE SPONSORS for one-touch access to CAI-CV’s vast resource of trusted service providers.
TOP-RATED LOCAL BUSINESSES AT YOUR FINGERTIPS!
Get the App
1
Complete list of CAI-CV’s Corporate Sponsors – Trusted and experienced business partners serving community associations and homeowners.
2
Search by category for easy-to-find access for specific services.
3
Research company location, directions and contact information.
Download the CAI-CV app today! IT’S FREE! Go to your smartphone app store and type in CAI-CV. Look for the CAI-CV logo and download the app. Questions? Call the CAI-CV office at (760) 341-0559. 26
Welcome Aboard
Meet the Board
(and Welcome Back to Amanda)
Rhonda Drews
Harvest Landscape
By Jay Jarvis
By Grace Paluck, CamEx, CCAM
If you’re interested in finding out more information about Harvest Landscape, please contact Amanda Gray by email at Amanda.gray@hlei.com or by calling her at (714)450-5849. Welcome aboard Harvest Landscape!
Quorum’s profile series of members of the CAI-CV board of directors continues with Rhonda Drews, who is Board Member practically a native of the Coachella Rhonda Drews Valley – even though she came from Orange County originally, she has lived in the desert for 35 years. As the regional vice president of operations for RealManage, Rhonda oversees her company’s Palm Desert, Orange, and Denver, Colorado offices. She started in the association management business locally in 1992, when she went to work for Sunrise Community Association, and has been employed in the industry ever since. She credits her long, successful career to her good fortune early on in having the help of those she calls “great mentors.” Rhonda joined CAI-CV after receiving a scholarship from the organization in the early 2000’s. She notes, “A condition of my scholarship was to volunteer on a committee, which I did.” Today, she participates heavily in volunteer work, both inside and outside the organization, because she believes “it’s important to give back to our community.” An accomplishment that she considers to be one of her two greatest achievements occurred in her volunteer capacity; she helped develop the Manager on the Run (MOTR) program for CAI-CV. Obtaining her PCAM designation in 2004 is the other. Rhonda also volunteers as co-chair for CAI-CV’s Education Committee and chair of the Professional Managers Committee. In addition to her work with CAI-CV, she gives time to the Desert Cancer Foundation. Somehow, she also finds time to hike and to entertain friends. Rhonda considers herself passionate about education for managers, finding solutions for the community associations that she works with, and helping others to succeed. She said her management style is to lead by example, because she believes that employees work better for someone who isn’t afraid to do the work themselves when needed. She also believes in breaking up tasks amongst employees for a large project because it helps create camaraderie and a sense of teamwork. What does Rhonda consider to be her greatest strengths? She replied, “Dedication, passion and the ability to look at issues from all angles before contemplating solutions.” She said she is really proud of the education sessions CAI-CV has been able to provide for homeowner leaders, managers and assistant managers. Despite her high-level responsibilities, Rhonda is always willing to reveal her sense of humor. When asked what makes her unique, she answered, “Ha! I’m a Gemini.”
Grace Paluck is the Division Executive Vice President for The Management Trust. She can be reached at (760) 776-5100 or by email at grace.paluck@managementtrust.com.
E.J. (Jay) Jarvis II, CMCA, CACM, is Past President, Lafayette Village Homeowners Association, Past President and On-site Manager Portola Palms Homeowners Association. Jay can be reached at Jayj92260@gmail.com.
Welcome aboard to a new business partner, Harvest Landscape and a warm welcome back to longtime member, Amanda Gray. Since 2003, Harvest Landscape has been focused on providing comprehensive landscape maintenance solutions for homeowners associations and commercial properties throughout Southern California. As a dedicated supporter of CAI and the CID industry, Harvest Landscape has a proven track record of success in partnering with community associations all over California. They lead the industry in cutting-edge technology to achieve operational efficiencies that result in better communications with the communities they serve. This third-generation family-run company operates with over 600 employees and eight branches. The Coachella Valley branch offers the following services: Smartscape Landscape Management – Creating and maintaining sustainable landscapes by reducing greenhouse gas emissions, restricting pesticide use, and eliminating dry weather urban runoff. Arbor Care - Certified Consultants and Master Arborists capable of risk assessments, diagnosis, treatments, pruning and maintenance services. Landscape Construction & Design – Landscape designer and professional installers for installations and renovations of existing landscapes. Irrigation Management –Irrigation management professionals trained in all significant technologies and methodologies. Nursery & Green Waste Recycling – Dedicated nursery and organic mulching facility.
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FEATURE
THE SAFE SIX:
WORKPLACE READINESS By Cushman & Wakefield | C & W Services The migration from furloughed and Work From Home (WFH) workforce back to places of business will look different for every organization. How can real estate owners most effectively prepare their assets for the return of building occupants? And how can employers make sure they are prepared to receive their workforce—and make sure their employees are prepared? Faced with many of the same challenges, owners and occupiers have a unique opportunity to come together, following a handful of operational guiding principles to help navigate the return to the workplace:
PREPARE THE BUILDING
PREPARE THE WORKFORCE
CONTROL ACCESS
Cleaning plans, pre-return inspections, HVAC & mechanicals checks
Policies for deciding who returns and when; employee communications
Protocols for safety and health checks, building reception, shipping/ receiving, elevators, visitor policies
Ensure safety of all workers Ready Mechanical, HVAC, Fire/Life Safety systems Clean with products from approved lists from governing authorities Ensure compliance with owner/ Landlord requirements policies Engage vendors in back-to-work plan Review and prepare plans regarding changes to cleaning scope or any additional services Ensure all inspections, remediations, repairs and communications are complete before reopening
Mitigate anxiety of returning to the workplace through change management planning and communications Consider why people can benefit from returning to work – Productivity from proximity to colleagues; socialization; amenities; and work tools & resources Consider why people can benefit from continued WFH – Health and family priorities; reduced commute time; technology enables WFH without loss of productivity Develop and execute detailed plan on how to return to work Advise on alternate means of safe commuting Prepare and post reminders of social distancing and cleaning protocols
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Control the entry points including deliveries Reconfigure gathering and lobby areas for social distancing Install plexiglass shields as appropriate Clearly communicate building protocols through signage and floor markings Consider temperature screening Provide sanitizer, wipes, PPE as appropriate Disable touchscreens
FEATURE
CREATE A SOCIAL DISTANCING PLAN
REDUCE TOUCH POINTS & INCREASE CLEANING
COMMUNICATE FOR CONFIDENCE
Decreasing density, schedule management, office traffic pattern
Touchless ingress/egress, clean desk policy, food plan, cleaning common areas
Recognize the fear in returning, communicate transparently, listen/survey regularly
Consider phasing based on roles and priorities, including temp workers if needed – Alternating work weeks in the office and WFH – Staggered arrival/ departure times – Enable teams to negotiate their own ‘in-office’ schedules Introduce planning to support social distancing/ 6 Feet Office Protocols Monitor space usage Specify seating assignments for employees to ensure staff adheres to minimum work distances Redesign spaces, alternate desk/ chair use, etc., for social distancing
Maintain enhanced cleaning and disinfecting practices Supply disinfectants near or on each desk or work area, particularly those that are shared
Ensure a trusting and transparent culture
– Return to work/WFH policies and incentives
Sanitize all workspace areas, including office, conference room, breakroom, cafeteria, restroom, and other areas prior to opening. Ensure appliances/ equipment are in working order
– Guest and visitor policies – Employee travel policies – HR policies regarding illness, support for caregivers, etc.
Limit in person meetings
Enforce stringent cleaning protocols for shared spaces
Remove high-touch shared tools such as whiteboard markers, remote controls, etc.
Designate and signpost the direction of foot-traffic in main circulation path
Clearly set employee expectations, with an emphasis on making them feel secure
Enable DIY cleaning through hand sanitizer, disinfectant wipes, and other such products
Consider low-touch or no-touch switches, doors, drawers and other fittings
Prohibit shared use of small rooms and convert them to single-occupant use only
Establish two-way communication
Remove food/beverages – consider restocking with single-serving items
Add panels between desks including height adjustable panels for sit/stand desks
Reduce capacity of spaces—e.g., remove some chairs from large conference rooms
Ensure leadership alignment on re-entry
MOST IMPORTANTLY
Institute a clean desk policy Create secured, designated storage areas for personal items
Constantly reinforce hand washing, social distancing and staying home when ill Cushman & Wakefield | C & W Services
Designate a specific enclosed room to isolate any person identifying themselves with symptoms
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29
FEATURE
Community Associations & COVID-19 Chapter Daily Tipster Most, if not all, of us are feeling a tad stressed in these times. Adjusting to work, school, and home life all under one roof can be difficult. It’s OK to simply take a break, relax, and reset — even if it’s for a few minutes, in fact it’s imperative. It’s important to remember to take care of yourself during this time. Be proactive to find ways for self-care before you become burnt out.
NEED QUICK WAYS TO RELAX AND DE-STRESS THROUGHOUT THE DAY? https://thrive.kaiserpermanente.org/thrive-together/live-well/need-quick-ways-relax-de-stress-throughout-day
SELF-CARE RESOURCES AND TOOLS
U g in g na
: Sh y t n i rta e c n
Find a Purpose
I stop compulsively consuming things that harm me, from food to news.
Hoard food, toilet paper & medicines l don't need
WHO DO I WANT TO BE DURING COVID-19? Forward all messages to others
ifting from Re
acti on t
I think of how I can help others
I start letting go of things that are out of my control
oR es po
Use my skills to service the ones in need
e ns
M a
https://thrive.kaiserpermanente.org/thrive-together/live-well/need-quick-ways-relax-de-stress-throughout-day
I complain all the time
I identify my emotions
I show empathy to myself and others
FEAR ZONE
LEARNING ZONE
GROWTH ZONE
Transmit my anger and fear-related emotions to others
I make myself aware of the situation and think about the best way to act I verify information before I share it
I acknowledge everyone is trying their best
I live in the present and focus in the future I keep myself emotionally happy and transmit hope I show gratefulness
I find ways to adapt to changes
I practice calmness, patience, relationships and creativity
Don’t forget to check out the main CAI COVD-19 page and share it with your members. Be sure to put a link on your website and push out on social media. We are also posting resources for the Chapter Leaders on the Chapter Leader Toolkit weekly. 30
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GURALNICK & GILLILAND _________________________________________________________________________________________________
• Corporate Counsel •
• Legal Opinions
• Assessment Lien and Foreclosure
• • Fees Paid by Delinquent Homeowner • Detailed Monthly Status Reports
40004 Cook St. Suite 3 Palm Desert, Ca www.gghoalaw.com Phone: (760) 340-1515 Fax: (760) 568-3053 For a Copy of our Legal Update Contact Melissap@gghoalaw.com CAI-CV.org
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FEATURE
Help Can Be A Click or Phone Call Away By Marilyn Ramos
T
here is no shame in seeking help and in these difficult times we know many are in need of some help in one way or another. There are many resources available to those who may need assistance. Although this is not a comprehensive list, we wanted to provide links to various resources both local and otherwise. Several of the links contain additional links to more resources and information.
Desert AIDS Project
RIVERSIDE COUNTY – the county website has a wealth of information as well as links to various resources.
COMMUNITY RESOURCES - FOOD
www.rivcoph.org/coronavirus
For Help: Call 760-347-3512 or visit www.cvrm.org/
COMMUNITY RESOURCES – HEALTH
FIND Food Bank
Desert Healthcare District and Foundation: www.dhcd.org/media/426/Community%20Resource%20 Guide%20August%202019%20-%20web%20only.pdf
Riverside University Health System:
www.desertaidsproject.org/ questions-and-answers-on-coronavirus/
California Telehealth Resource Center: Provider List: www.caltrc.org/knowledge-center/ telehealth-specialty-provider-list/
Coachella Valley Rescue Mission
For Help: www.findfoodbank.org/find-food/
Fish Food Bank For Help: Call 760-398-1600
Martha’s Village & Kitchen
Behavioral Health: www.rcdmh.org/Coronavirus
For Help: www.marthasvillage.org/ programs/food-services/
Riverside County Workforce Development Mental Health Assistance
The Narrow Door
Call 1-951-686-HELP (4357)
Well of the Desert
Free YMCA Exercise On-Demand Classes
For help: www.wellinthedesert.org/dine-and-dash
For Help: www.thenarrowdoor.org/calendar
www.ymca360.org/ www.palmspringslife.com/brave-new-world/
COMMUNITY RESOURCES – SHELTER / HOUSING
Eisenhower Medical Center
Martha’s Village & Kitchen
About Telehealth – Palm Springs Life
www.eisenhowerhealth.org/patients-visitors/ coronavirus-covid-19-what-you-need-to-know/
For Help: www.marthasvillage.org/ programs/emergency-housing/
Borrego Health
Coachella Valley Rescue Mission
www.borregohealth.org/telehealth
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For Help: www.cvrm.org/what-we-do/get-help-today/
Path of Life Ministries For Help: www.thepathoflife.com/shelters/
Jewish Family Services For Help: www.jfsdesert.org/support-programs/
Galilee Center For Help: Call 760-396-9100
COMMUNITY RESOURCES – FINANCIAL ASSISTANCE Lift to Rise Economic Protection Plan: www.lifttorise.org/protectionplan
Riverside County Department of Public Social Services Cash Assistance Program for Immigrants (CAPI): www.dpss.co.riverside.ca.us/ adult-services-division/capi CalWORKs Temporary Assistance: www.dpss.co.riverside.ca.us/ self-sufficiency/calworks/apply
United Way of the Desert Help2Others Assistance Program www.unitedwayofthedesert.org/help2others Marilyn Ramos is a Paralegal for Guralnick & Gilliland, LLP. She can be reached at (760) 340-1515 or by email at MarilynR@gghoalaw.com.
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33
HOA LAW
Living in the New Normal By Jennifer James, Esq.
Initially many associations were advised to postpone elections or meetings until the quarantine orders were lifted. However, it appears that things will not go back to “normal” for some time, and with the changing times, associations must adapt to the new normal. Most associations need to change the way they conduct business, meetings, and elections, and some associations have already done so. Since the civil code and other applicable laws still apply during this pandemic, boards must continue to follow the laws pertaining to homeowner associations. It is important for associations to obtain legal guidance to ensure that the changes they make regarding how they conduct business continue to comply with the law as best they can. Being flexible and adapting to the new normal is essential in order to maintain our communities during this uncertain time. Meetings. Membership meetings must be held as often as specified in the bylaws. Fortunately, there are several online meeting possibilities for associations to hold meetings. Zoom, Webex, and other virtual meeting opportunities have become common ways for boards to meet, hold hearings, and even attend Internal Dispute Resolution or Alternative Dispute Resolution. Some associations have designated an online social hour so neighbors can communicate and interact as well as share concerns. However, it is recommended that boards adopt an online communication policy to ensure such social meetings are positive and productive. Campaigning. Prior to the quarantine, candidates and members were ensured access to common area meeting space, if any, during a campaign, at no cost. However, many boards have closed various common area locations so such access may not be permitted at this time. As a result, and in an effort to provide members the ability to campaign, many boards are increasing their use of technology, including media, newsletters, or websites. It is important to remember that if any candidate or member advocating a point of view is provided access to 34
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association media, newsletters, or internet websites, equal access must be provided to all candidates and members. Elections. Many inspectors of elections have been instructed to open and tabulate ballots in the safety of their own home. If possible, it is recommended that an online video meeting be used, such as Zoom or Webex, so that members of the association can witness the opening and tabulating of ballots. It is also recommended that inspectors videotape the counting and tabulation of ballots so that those members who do not have access to online meetings may watch the video footage. Members should be given instructions how to access the video footage. Internal Dispute Resolution (IDR). If an owner requests that the association attend internal dispute resolution, the parties must meet promptly at a mutually convenient time and place to explain their position to each other. Today, it is recommended that the IDR be held via a virtual meeting. However, if the parties reach a resolution at IDR, the Civil Code requires the parties to sign the resolution at the IDR. It is necessary for the parties to decide in advance how a resolution will be signed by the parties attending a virtual meeting, whether that be with an online platform permitting multiple signatures or some other arrangement. While boards are faced with many difficult decisions in complying with the civil code under the pandemic, boards should rely on legal counsel for guidance and document all decisions and actions taken in the minutes. In light of COVID-19, adapting to the “new normal” is necessary. Jennifer James, Esq. is Of Counsel to Green Bryant & French, LLP and has been providing legal services to common interest communities for more than 15 years. Ms. James can be reached at (760) 565-5889 or Jennifer@JenniferJamesLaw.com.
TIME HONORED MEMBER Philip W. Allen Palm Springs Management Group LLC By Grace Paluck, CamEx, CCAM Phil Allen is a co-owner of Palm Springs Management Group LLC. What started as an early retirement job in 2006 has grown to 15 accounts in Palm Springs and Rancho Mirage. Phil credits his business experience and volunteerism serving on HOA boards for his success. As he says, "So much for my part-time early retirement idea," as his weeks are longer than ever. In 2007, John Wiesner joined the company as a partner. Phil has focused on the account, insurance and legal areas and John focuses on maintenance issues and working with the vendors. Whenever possible, they both attend board meetings so that board members have input from both areas of expertise. They were voted #1 Management Company by Palm Springs HOA President’s Council in 2011. Phil’s background includes being a corporate auditor, controller, treasurer, and vice president of finance and administration. He also had responsibility for human resources and information technology. He served as the President of the MDT (Merchants Dispatch Transportation) subsidiary group of Conrail, Inc., and as Divisional CFO of L3 Technologies, both Fortune 500 companies. Prior to relocating from Philadelphia to Palm Springs, Phil worked with Scribe Strategies & Advisors, a Washington, DC based international consulting firm. When asked about who inspired him the most, Phil said it was his father whose favorite saying was, “It’s good experience for you.” He said that whether it was a good or bad experience. Phil has been a member of CAI-CV since 2005. He joined because “CAI provides outstanding education and connections needed for us to do our best for our communities and careers.” He also sends his board members to CAI-CV educational events and said, “Well educated board members make our jobs easier.” Thanks, Phil, for your membership and involvement with CAI-CV! Grace Paluck is the Division Executive Vice President for The Management Trust. She can be reached at (760) 776-5100 or by email at grace.paluck@managementtrust.com.
Fiore racobs & Powers A PROFESSIONAL LAW CORPORATION
A FULL-SERVICE LAW FIRM DEDICATED TO THE SUCCESS OF COMMUNITY ASSOCIATIONS SINCE 1973 > Legal Opinions > Enforcement > Governing Document Amendments > Contract Review > Assessment Collections > Litigation > Elections/Annual Meetings > General Legal Services THE RECOGNIZED AUTHORITY IN COMMUNITY ASSOCIATION LAW
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FEATURE
Staying Connected During Difficult Times From CAI-CV Communications Committee: Social Media — Facebook By Jay Jarvis, CMCA, CCAM
F
acebook is a great tool for staying in touch with family members, friends, and business colleagues, especially during times when physical distancing is required. Many readers already have Facebook accounts, but may not know that CAI-CV has its own Facebook page, www.facebook.com/CAICV/, to inform members about events and to share other information. Any Facebook account holder can reach the CAI-CV page, among other ways by clicking on the link above or by searching for CAI-CV using Facebook’s search tool. Please “Like” and “Follow” CAI-CV’s page by clicking the buttons under the picture; the “Like” button helps CAI-CV know how many have visited the page and “Follow” will allow you to receive automatic updates in your newsfeed when there is a new post.
1. Enter your name, either your email or something they posted on their personal mobile phone number (these will not be posted), the password you want to use to log in, and, if you choose to include them, your date of birth and gender.
2. Click Sign Up. 3. To finish creating your account, you need to confirm your email or mobile phone number.
For those who either have not yet joined Facebook, or would like useful tips, keep reading. If you are an absolute beginner, I urge you to read the detailed information on Facebook for how to select friends and how to fill in account information. To join Facebook, go to www.facebook.com/r.php on a computer or click the Facebook button on a smartphone or tablet to open the app. 36
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Once you have an account, you can select your friends – those with whom you want to communicate on Facebook. Some people open two accounts, with separate friend lists -- one for professional use under their real name, and one for personal use, with an online alias (e.g., “Flower Whisperer” or “Phantom Trekker”) or a variant of their name that is unlikely to turn up in a search (e.g., using a middle name as if it were a last name, such as “Franklin Delano” for a Facebook user named “Franklin Roosevelt”). The reason for this is that we’ve all heard the horror stories of people who are denied a job because of
page or that SOMEONE ELSE posted on the job-seeker’s personal page. If you’re concerned about your personal posts or your friend’s comments being read by the wrong people, make sure you carefully follow Facebook’s advice for tightening your security settings. Also, each time you post, you can choose whom you wish to see your message: the public (including search engine users), friends and their friends, your friends only, your friends only but with particular friends excluded, specific people, or no one but you. (This last setting is a nifty way of creating a diary). Choose whether to post on “Your Story” (where the post will automatically be deleted after 24 hours) or Newsfeed (where the posts remain unless and until you delete them). You can certainly be a little looser about what you post to an account that includes only personal friends and family, with settings blocking everyone else, but remember that there is always a chance that messages will fall into the wrong hands. Gossip about third parties
is even less safe on social media than it is IRL (in real life). Don’t post when angry with someone you know, and NEVER post anything that someone might view as threatening violence. One Facebook rule you may not know about is that you cannot sell through a regular Facebook account; you need a paid account to do that. Whether posting on your personal page, but especially on one you reserve for professional purposes, limit the number of posts to avoid having your information get buried; use correct grammar, syntax, and punctuation; and be engaging. Remember that photos attract more attention than plain words. Once you are on Facebook, you are likely to receive friend requests from people you have never heard of. Merely having common friends on Facebook doesn’t mean anything, because people sometimes automatically accept friend requests. Before accepting those requests, check out their page. If there is no detailed history of posts, the individual may be a “troll,” up to no good. However, if the requester knows your friends by, for example, teaching at the same school and attends church with one of them, you are probably safe accepting the request. Finally, social media can be addictive. Limit the amount of time you spend online because it’s very easy to overdo without knowing it. Facebook can be a great tool if used properly. Be careful about sharing personal information, be judicious in your posts, and enjoy – Facebook is fun! E.J. (Jay) Jarvis II, CMCA, CACM, is Past President, Lafayette Village Homeowners Association, Past President and On-site Manager Portola Palms Homeowners Association. Jay can be reached at Jayj92260@gmail.com.
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Providing Practical Approaches in: CC&R Interpretation, Drafting and Enforcement Opinion Letters Contract Drafting and Negotiation Civil Litigation Assessment Recovery 75100 Mediterranean Palm Desert, California 92211
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37
SECURITY
Preventing Home Burglaries By Tim Albert
I
n many cases of home burglaries, thieves enter the house through a door or window that was left unlocked. The fact is, thieves are “lazy,” and many burglaries can be prevented by using simple strategies to deter them from attempting to enter your home. Keep in mind that there’s more at stake than your possessions — a significant number of violent crimes that occur in the home are committed during household burglaries. Following are some tips on how to protect your home and your family from burglars. • Lock all doors and windows, including your garage door, when you leave the house and while sleeping. • Install a dead-bolt and/or a secondary locking system on doors that lead outside. Using a lock that can only be operated from the inside is an extra security measure. • Remember that patio doors with glass panels can be especially vulnerable. Consider installing double-cylinder locks, where you need a key to unlock both sides, so that a burglar can’t enter your home simply by breaking the glass next to
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the lock. Also, insert a board at the bottom of the door, to prevent the door from sliding. • Be suspicious of anyone who asks to enter your home for any type of “maintenance” reason. There are numerous cases of impersonating electricians or gas line inspectors who turn out to be dangerous. Always demand to see an official company ID.
to establish a watch group in your neighborhood. • Consider installing an alarm system.
WHILE YOU’RE AWAY • Use random access timers that automatically change what time your lights go on and off each night. Lighting patterns that vary appear more natural.
• Install peepholes or wideangle viewers in your doors.
• Ask a neighbor to park his or her car in your driveway.
• Replace burned out light bulbs quickly. Thieves like homes with inadequate lighting. Consider incorporating lighting into your landscaping.
• Keep expensive items out of view from the yard or the street.
• Keep trees and shrubs around doorways, windows and porches trimmed. The bushes that provide privacy also give burglars a place to hide. Dense shrubs can even make for a makeshift ladder, helping a thief into your home through a window.
• Ask your neighbors to call the police if they notice any suspicious activity. Leave a phone number where you can be reached in case of an emergency.
• Get involved in a neighborhood watch group. Local police departments can provide you with information on how
• Have your mail and newspapers picked up by a neighbor or held at the post office.
Tim Albert is a Business Development Manager for Allied Universal. He can be reached at (951) 233-9476 or by email at Tim.albert@AUS.com.
CAI-CV LIVE! BOARD MEMBER WORKSHOP Tuesday, May 5th, 2020, 10:00 a.m. – 11:30 a.m., Via Cisco’s Webex – FREE! • eBoard Meetings: A necessity with COVID-19! A Convenience for the Future? • What's Next? Will Your Community Be Prepared? COVID-19 has shown us that HOA boards need to be prepared and flexible. Join us to learn about best practices for eBoard Meetings and what you can do now to start preparing the future.
ONE-HOUR INSTRUCTION / HALF-HOUR Q&A GUEST PRESENTERS
•Landscape Management •Arbor Service •Landscape Design •Landscape & Hardscape Installation •Water Conservation Specialist •Growers of Exotic Palms & Desert Accents
We value and respect your landscaping investment and are dedicated to you and your satisfaction.
Phone: 760- 343-0162 • Fax: 760-343-4804 Tiffany L. Christian, Director of Marketing & Client Relations, Epsten, APC
Jerry Storage, PCAM, Chief Executive Officer, Desert Princess Country Club
P.O. BOX 265 Thousand Palms CA 92276 Email: office@proland-inc.com
www.prolandscapingca.com
WHAT YOU NEED TO KNOW ABOUT WEBEX BEFORE THE MEETING When you register, you will receive a reply that has a GREEN BUTTON that says “JOIN MEETING.” Save this page so you can refer to it when you are ready to join on the day of the program. You can also scroll down and add this event to your calendar automatically. On the day and time of the meeting, PRESS THE GREEN BUTTON, “JOIN MEETING.”
Turning Common Interests Into Common Ground
IF THIS IS YOUR FIRST WEBEX MEETING, START 10 MINUTES EARLY!
Civil Litigation Enforcement Insurance Coverage/ Bad Faith Construction
Webex will load their APP on your smart device. You may attend Webex meetings from your computer, laptop, tablet, smart phone or by just by calling in with any telephone, even a landline. However, it best to join with a device that has video & microphone capabilities. PLEASE, ALWAYS KEEP YOUR MIC ON MUTE WHEN NOT TALKING!
Assessment Collections
866.788.9998 HOAattorneys.com
If you have questions or require assistance signing up or attending a Webex meeting, please email Ashley at admin@cai-cv.org or call us at 760-341-0559. WE WILL PROVIDE AN INTRODUCTION TO WEBEX BEFORE EACH PROGRAM.
General Legal Counsel Governing Document Amendments Legal Opinions Contracts Dispute Resolution
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39
POOLS DIATOMACEOUS EARTH (DE) FILTERS
Understanding Pool Filters By Mark Feldstein
D
uring our current COVID-19 crisis, it is still important to follow all usual procedures to maintain water chemistry. Large fluctuations in pH and other factors can shorten the lifetime of finishes as well as potentially encourage algae growth. Please test your water, add chemicals as needed, brush regularly and clean your filters. As pools and spas reopen, you will be ready for eager swimmers!
"When it comes to filtering pool water, there are three options currently available — Diatomaceous Earth (DE), cartridge and sand. " When it comes to filtering pool water, there are three options currently available — Diatomaceous Earth (DE), cartridge and sand. While having a choice is always nice, deciding between these three pool filter options can be difficult for any pool owner, whether they’re just building a pool, remodeling an existing one or replacing equipment. In some cases, due to the size of a commercial pool and Health Department water turnover requirements, sand filters will be the only option. 40
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QUICK BASICS ABOUT POOL FILTERS All three types of filters use a screening process to remove dirt and other contaminants from your pool water. They are all rated (or sized) in two ways: • Filter rate The filter rate is measured in how many gallons of water can be filtered per minute (GPM) and per square foot of the area being filtered. The filter area is the total surface area of the filter area and is measured in square feet. • Filter area Pool filters are measured in the number of contaminants they can remove from the water. These are measured in “microns” (short for micrometer or one millionth of a meter). The lower the number of microns which can be removed by the filter, the more efficient it is.
• Can filter particles 2 microns or larger (most efficient on the market) • Keeps water the cleanest • Requires more maintenance • Requires a multiport valve (extra expense) • Not permitted in all communities • Most expensive filter option DE filters are literally made up of ground-up dinosaur bones. This filter is the most efficient and the most effective on the market as the DE powder can coat and then trap the dirt while water flows through the powder. As effective as they are, there are downsides to this type of filter. Apart from not always being permitted in municipalities due to waste, they require the most maintenance (backwashing). Some states also require a separation tank if you choose to use a DE filter, as this keeps DE powder from entering public streams and sewers. The tank will also need to be taken apart one to two times a year for cleaning.
Cartridge Filters • Can filter particles 10 microns or larger • Zero waste • Operates at a lower pressure than DE filters • Doesn’t require a multiport valve (no additional plumbing) which saves money and water • Considered the most environmentally friendly Cartridge filters use pleated polyester to filter unwanted dirt and debris from your pool water. It’s the easiest to maintain since it doesn’t require constant backwashing to remove pool chemicals.
POOLS When it does require maintenance, it can be easily rinsed with a hose. The downside to this type of filter is its lifespan. Unlike the other two filter options, which can last five years or more, cartridge filters will need to be replaced after two to three years of use.
SAND FILTERS
its job, it should be backwashed or cleaned when a pressure rate of seven or eight PSI is reached. A sand filter won’t leave pool water as clean and clear as a DE filter or cartridge filter. But what makes it a popular choice for pool owners is its affordability and lack of maintenance. Apart from backwashing the filter, the sand will only need to be changed about once every seven years.
Don’t Pick a Filter Without Looking at Your Pump
Here are a few important details about sand filters: • Least expensive option • Most popular filter type • Oldest type of pool filter • Least efficient (can filter up to 30 microns) • Rarely needs backwashing • May be required depending on commercial pool number of gallons Inside each sand filter is a layer of #20 US grade silica sand (though some may contain ZeoSand or Filterglass which will increase its efficiency). As water enters the top of the filter, it is evenly distributed across the sand bed’s surface and pushed to the bottom of your filter. The fine grains of sand then trap and hold the dirt particles found in your pool water. Sand filters will initially filter to a smaller particle size. But as the filter becomes dirtier and the flow of water decreases, the pressure rate will increase. For the filter to effectively do
Your pool filter and pump need to work in harmony in order to keep your pool water clean and healthy. As we touched on earlier, each filter has a Gallons per Minute (GPM) rating per square foot. For optimal pool operation, the filter flow rate must be equal to or greater than the GPM of your pool pump. As a general rule of thumb, the filter should have a minimum of one square foot for every 10,000 gallons of your pool’s capacity. Mark Feldstein is the CFO and Sales Manager for Gardner Outdoor and Pool Remodeling. He can be reached at (909) 374-5520 or by email at markf@gardnerremodel.com. Gardner Outdoor and Pool Remodeling has been serving the Southern California area since 1969. As one of only 50 licensed PebbleTec® applicators in the entire United States and the exclusive SoCal referral partner of Leslie’s Pool Supplies, Gardner Remodeling is the premier pool contractor in San Diego County, LA County, Orange County, and Coachella Valley. You can contact our Indio office at 760-342-9756.
A Message from CAI National We know you share in our disappointment and we look forward to a time when we can gather face-to-face to celebrate community association homeowners, managers, and business partners serving these thriving communities. We’re watching and we are proud of the great strength and moments reshaping our communities worldwide. Thank you all for helping CAI build better communities.
https://www.caionline.org/Events/Pages/default.aspx
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41
LANDSCAPING
Tree Values
By the International Society of Arboriculture Submitted By Griselda Corona, FC Landscape
A
homeowner’s guide to planning for, assessing, and reducing possible financial losses on trees, specimen shrubs, and evergreens.
WHAT ARE YOUR TREES WORTH? Almost everyone understands that trees and other living plants are valuable. They beautify our surroundings, purify our air, manufacture precious oxygen, act as sound barriers, and help us save energy through their cooling shade in summer and their wind reduction in winter. Many people don’t realize, however, that plants have a dollar value of their own that can be measured by competent plant appraisers. If your trees or shrubs are damaged or destroyed, you may be able to recapture your loss through an insurance claim or as a deduction from your federal income tax.
HOW YOUR TREES AND SHRUBS ARE VALUATED Seek the advice of professionals in this industry who have developed a set of guidelines for valuation. Such guidelines have been widely adopted in the field and are recognized by insurance companies, the courts, and in some cases, the Internal Revenue Service (IRS). There are several valuation methods that can be used for tree appraisal. The most appropriate method will vary based on the situation and type of loss. Using an inappropriate method can result in an appraised value that does not make logical sense and will not be accepted. This is why seeking advice from an experienced appraiser is very important.
PRACTICAL ADVICE Here is some practical advice that may help you find out what your trees and plants are worth — a process known as valuation.
PLANNING FOR HIGHEST VALUE A professional in the tree, nursery, or landscape industry can help you plan, develop, install, and care for all of your trees and plants so that each of them will be worth more to you.
WHAT TO DO IF YOU SUFFER LOSS OR DAMAGE TO YOUR LANDSCAPE PLANTS A casualty loss is defined by the IRS as “... a loss resulting from an identifiable event of sudden, unexpected, or unusual nature.” This definition applies to loss resulting from events, such as vehicular accidents, storms, floods, lightning, vandalism, or even air and soil pollution. If you suffer damage to trees or landscaping, first consult your homeowner’s insurance policy to determine the amount and type of coverage you have. Contact the insurance company to have an appraisal made by a competent tree and landscape professional who is experienced in plant appraisal. Have the appraisal made as soon as possible after your loss or damage. The tree and landscape appraiser accomplishes many things for you. The professional can see things you might miss, help correct damage, and prescribe remedies you may 42
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LANDSCAPING
tree near your house or one that is a focal point in your landscape tends to have greater value. The site, placement, and contribution of a tree to the overall landscape help determine the overall value of the plant attributable to location. All of these factors may be measurable in dollars and cents. They can determine the value of a tree, specimen shrubs, or evergreens, whether for insurance purposes, court testimony in lawsuits, or tax deductions.
CHECKLIST These steps should be taken before and after any casualty loss to your trees and landscape. Taking them can improve the value of your investment in nature’s green, growing gifts and prevent financial loss should they be damaged or destroyed. • Plan your landscaping for both beauty and functional value. • Protect and preserve to maintain value. be able to do yourself. The appraiser will establish the amount of your loss in financial terms, including the cost of removing debris and making repairs and replacements. All of these steps are wise investments and well worth the cost you may incur for the inspection.
• Take pictures of trees and other landscape plants now while they are healthy and vigorous. Pictures make “before and after” comparisons easier and expedite the processing of insurance claims or deductions for losses on federal tax forms.
FOUR POTENTIAL FACTORS IN PROFESSIONAL VALUATION OF TREES AND OTHER PLANTS
• Check your insurance. In most cases, the amount of an allowable claim for any one tree or shrub is a maximum of $500 USD.
1) Size. Sometimes the size and age of a tree are such that it cannot be replaced. Trees that are too large to be replaced should be assessed by professionals who use a specialized appraisal formula. 2) Species or classification. Trees that are hardy, durable, highly adaptable, and free from objectionable characteristics are most valuable. They require less maintenance; they have sturdy, well-shaped branches, and pleasing foliage. Tree values vary according to your region, the “hardiness” zone, and even local conditions. If you are not familiar with these variables, be sure your advice comes from a competent source. 3) Condition. The professional will also consider the condition of the plant. Obviously, a healthy, well-maintained plant has a higher value. Roots, trunk, branches, and buds need to be inspected. 4) Location. Functional considerations are important. A tree in your yard may be worth more than one growing in the woods. A tree standing alone often has a higher value than one in a group. A
• For insurance, legal, and income tax purposes, keep accurate records of your landscape and real estate appraisals on any losses. • Consult your local Plant Health Care professional at every stage in the life cycle of your landscape (planning, planting, care), and to make sure you do not suffer needless financial loss when a casualty strikes. ©2011 (1998, 2004) International Society of Arboriculture. Developed by the International Society of Arboriculture (ISA), a non-profit organization supporting tree care research around the world and is dedicated to the care and preservation of shade and ornamental trees. For further information, contact: ISA, P.O. Box 3129, Champaign, IL 61826-3129, USA. E-mail inquiries: isa@isa-arbor.com
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43
INSURANCE
Loss Control Services By Farmers Insurance
TIPS FOR MULTI-FAMILY HOUSING—CONDOS, HOAS, AND APARTMENTS Homeowners associations, condominium and town home communities and apartment complexes may want to take some additional precautions during the coronavirus COVID-19 outbreak. Practicing a few precautions around the property may assist in helping keep residents and employees safe. Some tips are: • Postpone any non-essential community meetings or conduct meetings using the phone or web tools. • For common areas and amenities that are now closed due to COVID-19 and/or stay-in-place orders: – Post signs to notify residents of closed or limited use, or conditions of use. – Lock/secure any closed amenities. • Develop a plan for maintenance requests and prioritize based on the repair. • Expand regular cleaning to include disinfectant for places such as elevators, stairways, common door handles, mailrooms, lobbies, offices, laundry rooms.
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• Consider installing hand sanitizer dispensers in buildings. • Develop a plan for deliveries to reduce nonessential people from entering buildings. • If there is a staffed office, limit visitors and require appointments. • Continue general maintenance of the grounds, parking lots, and common areas/amenities. Taking precautions and keeping your community members aware of your actions may assist in promoting the health and safety of your community, neighborhood, or complex. This bulletin is intended for informational purposes only and is offered solely as a guide to assist management in its responsibility of providing a safer working environment. This bulletin is not intended to cover all possible hazardous conditions or unsafe acts that may exist. Other unsafe acts or hazardous conditions should also be noted and corrective action taken.
WATER WISE
CVWD Calls on Residents to Help Protect Sewer System By Coachella Valley Water District Coachella Valley Water District (CVWD) is calling on residents to help the district protect the sewer system from items that should not be flushed down toilets. “Our hearts are with everyone being affected by COVID-19 at this time,” said Katie Evans, Director of Communications and Conservation for CVWD. “Our employees continue to work to ensure safe and reliable water services but we need our customer’s help to protect the sewer system.” Evans said the sewer system currently is receiving a high volume of items that can clog pipes and damage pumps, such as paper towels and so-called flushable wipes. Some of this increase could be associated with temporary shortages of toilet paper but substitutes such as wipes should be placed in the trash. “Only human waste and toilet paper should be flushed down the toilet,” Evans said. Additional information about water issues and COVID-19 is available at www.cvwd.org/covid-19
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SIGN UP FOR LOCAL EVENTS AT CAI-CV.ORG AND FOR CAI NATIONAL EVENTS AT CAIONLINE.ORG
MAY CAI-CV’s Assistant Manager on the Run (MOTR & AMOTR) (for managers and assistant managers)
WHEN: Friday, May 1, 2020, 8:30 a.m. W HERE: Webex (Virtual Meeting) FREE Thanks to the generosity of our sponsors CAI-CV’s Board Member Workshop (for board members) WHEN: Tuesday, May 5, 2020, 10:00 a.m. W HERE: Webex (Virtual Meeting) FREE Thanks to the generosity of our sponsors CAI-CV’s Educational Lunch Program & Mini Trade Show (for all members) WHEN: Friday, May 15, 2020, 12:00 W HERE: Webex (Virtual Meeting) FREE Thanks to the generosity of our sponsors CAI’s M-206 Financial Management (for managers) WHEN: Friday, May 22, 2020 W HERE: Online at www.caionline.org
JUNE CAI-CV’s Board Member Workshop (for board members) WHEN: Tuesday, June 2, 2020, 10:00 A.M. (NEW TIME) W HERE: Webex (Virtual Meeting) FREE Thanks to the generosity of our sponsors CAI-CV’s Annual Spring Golf Tournament (for all managers) (Originally April 24) NEW DATE: Friday, June 5, 2020 (pending county guidelines) W HERE: Desert Princess Country Club, Cathedral City
CAI-CV’s Manager on the Run (for managers) NEW DATE: Friday, June 12, 2020, 8:30 A.M. (Originally Scheduled for June 5th) W HERE: Webex (Virtual Meeting)
CAI-CV’s Educational Lunch Program & Mini Trade Show (for all members) WHEN: Friday, July 17, 2020, 11:15 A.M. REGISTRATION W HERE: Palm Valley Country Club, Palm Desert
CAI-CV’s Educated Business Partner Course (for business partners) POSTPONED (originally scheduled for June 5th)
CAI’s M-100 Financial Management (for managers) WHEN: Thursday - Saturday, July 23-25, 2020 W HERE: CAI-CV Classroom, Palm Desert
CAI-CV’s Summer Sizzler (for all members) POSTPONED (originally scheduled for June 5th) CAI’s National Conference (June 10-13) CANCELLED CAI-CV’s Educational Lunch Program & Mini Trade Show (for all members) WHEN: Friday, June 19, 2020, 11:15 A.M. REGISTRATION W HERE: Palm Valley Country Club, Palm Desert (pending county guidelines)
JULY CAI-CV’s Annual Bowling Tournament (for all members) NEW DATE: Friday, July 10, 2020, 5:30 P.M. (Originally Scheduled on June 26th) W HERE: Palm Springs Lanes, Cathedral City CAI-CV’s Assistant Manager on the Run (for assistant managers)
WHEN: FRIDAY, JULY 10, 2020, 8:30 A.M. W HERE: CAI-CV Classroom, Palm Desert
OTHER CALENDAR CHANGES OCTOBER CAI-CV’s Board Member Workshop (for board members) (Originally March 27th) NEW DATE: Friday, October 2, 2020 3:30 P.M. TO 5:30 P.M. W HERE: Shields Date Garden, Indio CAI-CV’s Corks for CLAC Wine Tasting (for all members) (Originally March 27th) NEW DATE: Friday, October 2, 2020 5:30 P.M. TO 8:00 P.M. Where: Shields Date Garden, Indio Due to the COVID-19 crisis, dates, times and venues may change. Please watch for email updates or visit CAI-CV.ORG. You may also call the CAI-CV office at 760-341-0559 for calendar updates.
2020 CORPORATE SPONSORS TITANIUM________ AMS Paving, Inc. Associa Desert Resort Management Bissell Designs Cartwright Termite & Pest Control, Inc. Conserve LandCare Fiore Racobs & Powers, A PLC Gardner Outdoor and Pool Remodeling Prendiville Insurance Agency Roof Asset Management Signarama Vantage Point Construction, Inc. Western Pacific Roofing
PLATINUM________
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SILVER____________
BRONZE________________________________________________
Asphalt MD's C. L. Sigler & Associates NPG Asphalt Pacific Western Bank Sherwin-Williams Paint Company
Automation Pride CIT Cooper Coatings INC Delphi Law Group, LLP Diversified Asphalt Products Dunn-Edwards Corporation DWI Frazier Pest Control, Inc. Guralnick & Gilliland, LLP LaBarre/Oksnee Insurance Agency, Inc. Powerstone Property Management Sunshine Landscape Superior Roofing Three Phase Electric Tinnelly Law Group
Alliance Association Bank BRS Roofing Inc. DSI Security Services EmpireWorks Reconstruction and Painting Epsten, APC
Adams Stirling, PLC Advanced Reserve Solutions Alan Smith Pool Plastering Allied Universal Animal Pest Management Services, Inc. Beaumont Tashjian Ben's Asphalt & Seal Coating Brabo & Carlsen, LLP Community Legal Advisors Inc. Desert Concepts Construction, Inc.
Flood Response Green Bryant & French, LLP Horizon Lighting Inc. Nissho of California, Inc. Patrol Masters, Inc.
ET Water FC Landscape Fenton, Grant, Mayfield, Kaneda & Litt FirstService Residential MeterNet NLB Consulting O'Connell Landscape Maintenance Patio Shoppers, Inc. Popular Association Bank PrimeCo
Powerful Pest Management Pro Landscaping, Inc. Roseman Law, APC Seacoast Commerce Bank UgMo Technologies
RealManage Rey Insurance Services, Inc. S. B. S. Lien Services SCT Reserve Consultants, Inc. Sunstates Security The Naumann Law Firm TXT2Vote Union Bank Vista Paint Corporation