change is comin’ Ideas on helping your team evolve while keeping change fun. By Andrew Hay, CAMEx, CCAM-ND.PM
C
hange is inevitable and it is human
nature to resist change for fear of the unknown and comfort in the consistent. This is particularly true when a change is ‘out of the box’ or ‘radical’ thinking. What if your company embraced change and celebrated those who adapted to changes while still working with those who were late adopters? What would that look like and how could that be achieved?
Highlight the wins, not the failures
Too often we focus on fixing what is wrong instead of celebrating what is done right. Which is easier? To get others to remember a new procedure or policy by highlighting those who have already begun to do it correctly or to constantly nag your managers and admin staff to remember to do that procedure or policy only pointing out when they make a mistake or forget to follow new directives? When introducing a new policy, procedure, or item of focus try having positive discussion in team meetings surrounding those who have ‘won’ at adapting and
The following article focuses on ways your company, management teams, employees, and clients can embrace change and evolve to be more efficient and produce at a higher, and happier, level.
encouraging those who have not yet ‘won’ to apply the best practices of your best performing employees (or board members).
Visuals help reinforce the message Everyone has seen it at one point or another, the big thermometer that gets colored in red each time more money is raised, or items are sold
38
Vision Fall 2020 | cacm.org
or the poster that indicates how many days the factory floor has gone without an injury. Those are age old ideas that can be evolved into ideas that are more dynamic and fun for your teams. When introducing something new to your team consider what habits you want to create for your staff and find a fun way to visualize that for them each time they achieve a milestone or ‘win’ at creating that new habit. This can also be used if you have a need to strengthen a habit that staff may have become complacent about. Having the visual is a constant reminder every