Bridging the Generational Gap HOW ONE MANAGER BROUGHT A CREATIVE AND INNOVATIVE PROGRAM TO A COMMUNITY HE SERVES By Ryan Kwon, Communications Manager
As technology advances, it seems we sometimes get left behind with every update. Occasionally, accessing necessary new technology could be challenging and frustrating because it’s on the other side of a paywall. Through his innovative program, The Intergenerational Tech Program, Cody House, CCAM, smashes this wall that separates us from an opportunity of understanding and being in the now.
How long have you been in the industry, and how did you start as a manager?
Cody House, CCAM
I have been in the industry since March 2020. I started my career in community management as a Community Design Coordinator, which led to becoming an Assistant Community Manager. After a short time in the role, I obtained a Community Manager role in November 2020. Since then, I have been working as a manager learning and developing skills to manage associations, build solid relationships with homeowners and board members, and interface with different departments and agencies.
What is the Intergenerational Tech Program, and what inspired you to launch this program? Growing up was tough for me, because I didn’t have internet or let alone a computer. I had limited access to technology and most of my school work required the use of internet and tech devices. Since the world was becoming more dependent on technology, I found H:Hƒ:PPfiˇPPHƒ:HP. 34
Vision Summer 2022 | cacm.org
Since opportunities and resources were limited, I had an epiphany of wanting to help others who may not have had the same access or knowledge of navigating technology as I did through giving them opportunities to learn. Then, working in community services allowed me to give back to my community and successfully launch the Intergenerational Tech Program. This program was created as a means of bridging the technological gap between generations. High school youth were given opportunities to serve their community and obtain community service hours by volunteering at the local senior center and answering a wide range of seniors’ questions about their iPads, phones, computers, etc. As we led the program every month, we noticed the need and desire for it P2:fi:—PHo:i:H ˇ—ˇˇPHˇHoPHHH volunteered. They gained a deeper understanding and appreciation for this service.
