Table of Contents Career Planning Timeline, Career Planning Process......................................1 Career Pitch, Social Media............................................................................2 Guide to Workshops & Meetings..................................................................3 Resume Tips, Transferable Skills, Power Verbs.............................................4 Sample Resumes.........................................................................................5 Components of a Cover Letter...................................................................10 Sample Cover Letters.................................................................................11 References.................................................................................................14 Sample Email Thank-You Letters................................................................15 Email Etiquette...........................................................................................16 Preparing for the Interview..........................................................................17 Body Language, Organize Your Job Search Process..................................18 Job Search Tracking Sheet.........................................................................19 Is Graduate School Right for You?..............................................................20 Graduate School Timeline...........................................................................21 Guidelines for Writing a Personal Statement...............................................22 Graduate School Resources.......................................................................23 Dress for Success......................................................................................24 Interview Attire Examples............................................................................25
WELCOME TO CAREER SERVICES! CAREER SERVICES seeks to complement the academic mission of Cal Maritime by educating and empowering students to take ownership of their professional development as a lifelong learner while functioning successfully in a global society. In partnership with students and alumni, Career Services will facilitate career explorations, career decision-making, and guidance with career selections. In partnership with faculty and university staff, Career Services will provide information, programs, and consultations tailored toward career-related needs of students. In partnership with employers, Career Services will maintain and develop relationships with employers
LOCATION & HOURS Student Services Building, Remote Services are open 0800 – 1700, Monday – Friday
CONNECT WITH STAFF IN CAREER SERVICES! We can assist you with creating individualized job search strategies and plans! Written and Compiled by the Department of Career Services
Career Planning Timeline & Path FRESHMAN
• Become active in extracurricular clubs and/or sports programs • Meet your Career Coordinator to start and develop a career plan • Attend Career Fairs and industry/company presentations • Develop a four year plan regarding your career intentions and options • Write your resume and cover letter
SOPHOMORE
• Career Conversation Series • Meet with your Career Coordinator to adjust career plan • Attend Career Fairs / On-Campus recruitment program and INTERVIEW • Consider your internship / commercial cruise options and timeframe for applying • Network as much as possible • Complete a summer internship/Co-Op
JUNIOR
SENIOR
• Attend Career Fairs / On-Campus recruitment program
• Attend Career Fairs / On-Campus recruitment and INTERVIEW
• Career Conversation Series
• Career Conversation Series
• Develop leadership and work-related skills through campus clubs and activities • Practice mock interviewing techniques • Update resume, cover letter and references and continue to get letters of recommendation • Join a professional organization • Complete a summer internship / Co-Op • Meet with your Career Coordinator to adjust career plan
• Establish a timeline for job-searching, interviewing, GRE test dates, etc. to secure employment or graduate school admission upon graduation. • Expand your connections by networking • Research potential employers • Meet with your Career Coordinator to adjust career plan • Write long and short term goals
• Review graduate school options and application timeline.
Career Planning PROCESS PRELIMINARY QUESTIONS What type of structure or environment do I thrive in? What are my expectations for a work/life balance? What am I good at/not good at? How would I describe myself? What are the achievements I am most proud of? What are my biggest goals and dreams? What are my values? ESTABLISH YOUR GOALS What are my long term and short term goals? What experience do I need to get from where I am to where I want to be? Do I need additional education or training? What companies and organizations offer these types of opportunities? WORK WITH CAREER SERVICES Career Services offers many resources to assist you with your career search. Stop by or make an appointment to learn about Etiquette Lunch, Career Conversation Series, Career Fair, company presentations, or to draft your resume and cover letter. NAVIGATING YOUR CAREER PATH — 2020 CAL MARITIME CAREER GUIDE
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Career Pitch / Elevator Speech / 30-60 Second Commercial These three terms, Career Pitch, Elevator Speech and 30-60 Second Commercial, all refer to the same technique. This technique, or marketing tool, is used during networking exchanges, interviews or when attending career fairs. The Career Pitch is an overview of your knowledge, skills, and accomplishments and can include your interests and future career goals as they relate to your internship or job search. To start, write out your key ideas and topics that you want to cover and then practice with a friend or career counselor so it sounds conversational. You can have several versions of a Career Pitch with each depending on the scenario and your audience.
EXAMPLE
Hello, my name is__________. I am currently a junior at CSU Maritime Academy majoring in Global Studies and Maritime Affairs and working part-time in Campus Security. This role has enhanced my communication, management and leadership skills. In addition, I had an internship over the summer with XYZ Security Company where I worked in a team environment on a variety of new projects and initiatives. I am a member of Cal Maritime’s sailing team and study Martial Arts. My plan upon graduation is to seek a position within law enforcement.
Make sure you don’t sound too formal, too rehearsed or ramble! Stick to your time limit!
Social Media Websites and the Job Search INFORMATION NEVER TO SHARE
GENERAL TIPS • Search your name online to see what comes up. Make sure that the real you is identified. • Are you too close to the situation? Get a second pair of eyes to look at your sites. • Follow the etiquette rules when seeking and maintaining connections via social networking sites. • Deactivate your accounts while job searching. • THE MOM RULE: If you would be embarrassed for your mother to see or read your information—delete it!
ILLEGAL OR DISCRIMINATORY INTERVIEW QUESTIONS Job seekers are protected from being asked questions about identity, including religious affiliations, political views and sexual orientation. However, via social networking sites that have not been thoroughly scrubbed, employers can now find information that they are not allowed to ask you. 2
• Remove unflattering photos, videos and unfavorable comments—also check photos where friends have tagged you. • Delete and refrain from making negative comments about co-workers, peers or customers. • Don’t display your drug/drinking habits. • Never share intimate relationship details. • Don’t brag about skipping school or work, playing games or sleeping on the job. • Don’t refer to a company by name; they may get alerts when mentioned online.
GET LINKEDIN Set-up your full profile now! Use the site to research companies and recruiters prior to an interview. Find alumni or groups/connections that may be employed or have a link with the potential employer.
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
GUIDE TO WORKSHOPS & MEETINGS
Career Conversation Series FRESHMAN YEAR Making the Campus Connection
SOPHOMORE YEAR Understanding Your Career Options Establishing a Presence in Your Job Search
Sessions, meetings and presentation schedules are posted on your CSUM email, announced at formations and listed on the Career Services website.
Mastering the First Impression Standing Out After Your Interview
JUNIOR YEAR Career Audit
SENIOR YEAR Senior Day
Participation in company presentations, career fairs and internship/co-op interviews should be done each academic year.
NAVIGATING YOUR CAREER PATH — 2020 CAL MARITIME CAREER GUIDE
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Resume Tips 1
DON’T USE A TEMPLATE! CREATE A NEW DOCUMENT IN MS WORD.
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LIMIT TO ONE PAGE!
6
USE 10-12 PT. FONT. ½ – 1” MARGINS. DON’T
2
CHECK VERB TENSES AND NEVER USE THE WORD “I”.
3
USE BULLET POINTS AND POWER VERBS WHEN
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THIS IS A SNAPSHOT OF YOUR EDUCATION AND
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DO NOT LIST HOBBIES. LIMIT INFORMATION FROM
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DON’T JUST RELY ON SPELL CHECK – PROOFREAD!
LISTING DUTIES.
YOUR HIGH SCHOOL DAYS.
OVERUSE BOLD, ITALICS AND UNDERLINING. WORK EXPERIENCE — NOT A NOVEL.
TRANSFERABLE SKILLS WORKING WITH PEOPLE/LEADERSHIP
Managing, Translating, Organizing, Supervising, Project management, Project planning, Decision making, Effective communication
Transferable skills are supplemental to your degree and can be general skills or specific to your industry. Here are examples of transferable skills that many college students acquire during their college career.
WORKING WITH THINGS
Designing, Operating machinery, Maintaining equipment, Surveying, Attention to detail, Computer skills, Time management, technology skills
Power Verbs for your Resume
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WORKED WITH OTHERS
COMMUNICATED
ADVISED AIDED CHAIRED COACHED CONSULTED WITH HELPED INSTRUCTED MENTORED MET WITH PARTICIPATED IN MOTIVATED SERVED SUPPORTED TAUGHT TEAMED WITH TRAINED WORKED WITH
ADDRESSED ADVERTISED ANSWERED BRIEFED CORRESPONDED WITH DEBATED EXPLAINED FACILITATED INFORMED INTERPRETED INTERVIEWED PRESENTED PUBLICIZED RESPONDED TO ANALYZED DATA OR PROCESSES ASSESSED APPRAISED AUDITED
CALCULATED COMPUTED ESTIMATED EVALUATED EXAMINED FORECASTED INSTPECTED INVESTIGATED MEASURED MONITORED RESEARCHED SURVEYED TESTED OPERATED EQUIPMENT INSTALLED MAINTAINED PROGRAMMED SERVICED UTILIZED
WORKED WITH MONEY OR CONTRACTS
ORGANIZED SOMETHING
ADMINISTERED APPROPRIATED AUTHORIZED BALANCED CONTROLLED DIRECTED DISPERSED ENFORCED FINANCED FUNDED INVESTED MONITORED NEGOTIATED
ARRANGED ASSEMBLED CATALOGUED COMPILED COORDINATED FILED INVOICED ITEMIZED ORGANIZED ROUTED SCHEDULED STOCKED STAGED TRACKED
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Sample Resume HEADING
Ana Kasparian
(310) 555-2213 akasparian2213@csum.edu
Education California State University (CSU) Maritime Academy | Vallejo, CA | April 2020 Bachelor of Science, International Business and Logistics • International Experience – three week immersion course in South Africa
NAME IN BOLD, SLIGHTLY LARGER FONT – 14-16 PT. ADDRESS PHONE NUMBER – ONLY ONE EMAIL – ONLY ONE, AND MAKE SURE IT’S PROFESSIONAL
EDUCATION
NAME OF COLLEGE/ CITY/STATE WRITE OUT FULL MAJOR EXPECTED
Experience GRADUATION DATE Student Assistant | September 2018-May 2020 CSU Maritime Academy Office of the Registrar | Vallejo, CA • Filed confidential documents and course registration forms into university’s computer tracking system • Managed and sorted over 1,000 student files into appropriate computer files per semester • Searched through a list comprised of 200 names to identify student’s class standing for targeted messaging • Alphabetized and file forms and transcripts into the active, inactive, and graduated sections • Collected and distributed documents from financial aid and university advising departments to appropriate supervisor or student Intern | May 2019-August 2019 Blue Tech, Inc. | Seattle, WA • Conducted market research to support changes to company pricing strategies and advertising projects • Compiled weekly progress reports on advertising projects for product managers • Partnered with a group of three interns to synthesize research from each intern’s focus and develop presentation material for final presentation • Presented research at the end of summer to senior marketing management team
WORK EXPERIENCE
LIST IN REVERSE CHRONOLOGICAL ORDER. YOU SHOULD INCLUDE EMPLOYMENT WHERE YOU RECEIVED A WAGE. INCLUDE COMPANY NAME, POSITION HELD, CITY/STATE, DATES OF EMPLOYMENT AND DUTIES.
Student Research Assistant | January 2018-April 2018 Bay Area Marine Transportation Department | Richmond, CA • Conveyed progress on weekly research goals in team meetings concerning independent research • Created monthly presentations with PowerPoint, Excel, and Photoshop to create charts and photo illustrations present findings to six researchers • Collaborated with research team weekly using Microsoft One Drive to update data charts and plan monthly presentation material • Researched online journal databases to locate relevant articles and case studies applicable to research • Scaled down the search outcomes from the initial 500 results to 30 relevant articles Skills & Involvements • Microsoft Office: Word, PowerPoint, Excel, Outlook, One Drive (Proficient) • Adobe: Acrobat DC, Photoshop (Proficient) • Oakland Animal Services: Volunteer, August 2016-August 2019
NAVIGATING YOUR CAREER PATH — 2020 CAL MARITIME CAREER GUIDE
SKILLS & INVOLVEMENTS
LIMIT YOUR EXPLANATIONS. INCLUDE DATES. OTHER SECTIONS MAY INCLUDE: INTERNSHIPS & VOLUNTEER WORK, LEADERSHIP/ ACTIVITIES/ AWARDS/ SKILLS/PROJECTS
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Sample Resume Golden Beard
Golden.beard@csum.edu (123) 456-7890
Education California State University Maritime Academy, Vallejo, CA B.S Business Administration; International Business & Logistics / Expected Graduation May 2021 • GPA: 3.1 Related Coursework: Environmental Law, Macroeconomics, Org. Behavior & Labor Relations, Global Logistics, Supply Chain Management, Information Systems Management
Work Experience California State University Maritime Academy, Vallejo, CA Housing Student Assistant / September 2019 - Present • Provide customer service attending to students’ and parents’ phone calls and emails • Compile and transfer information to appropriate documents and checked for discrepancies • Plan and create four bulletin boards per semester in dorms to educate residents on public service guidelines • Updated and reorganized mailboxes in conjunction with returning and departing students to improve efficiency of mail sorting to students Logistics Company, Alameda, CA Receptionist / August 2019 – May 2020 • Scan, label, and file electronic and hard copy time-sensitive documents into appropriate folders • Resolve and troubleshoot issues with office copiers & scanners and replenish them as needed • Manage five workers’ work and training scheduling via an internal electronic system • Inventory and sort incoming/outgoing packages and deliver them to the appropriate parties at the facility California State University Maritime Academy, Vallejo, CA Educational Opportunity Program Summer Bridge Mentor / May 2019 – December 2019 • Advised incoming freshmen on study tips, navigating school campus, and on-campus resources • Lead 10 to 12 prospective students in group activities to ease their transition into college through presentations • Gave three campus tours per week and answered academic, major, and campus related questions
Community Service • • •
Volunteer, Meals on Wheels / January 2019 - Present Treasurer, Associated Students, California Maritime Academy / September 2019 – May 2020 Squad Leader, California Maritime Academy Corps of Cadets / August 2019 – December 2019
Skills • •
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Languages: Chinese-Mandarin and Cantonese, Japanese, and English (fluent) Microsoft: Word, Excel, PowerPoint (proficient)
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Sample Resume ROBERT JONES (707) 555-8342|rjones1111@csum.edu|Vallejo, Ca Education & Certifications: Bachelor of Science, Marine Transportation California State University, Maritime Academy United States Coast Guard 3rd Mate Unlimited License California State University, Maritime Academy United States Coast Guard Search & Rescue Swimmer Surface Rescue Swimmer School San Diego Experience: California State University Maritime Academy/ Deck Company Cadet • • • •
• • • •
• • • • •
• •
August 2018- Present
August 2018- Present
July 2017- July 2018
Performed dive operations to haul out 50-120’ yachts for dry docking, and accuracy checks on depth sounders Performed routine and corrective maintenance on shipboard electrical systems such as switchboards, power distribution panels, and fuel/saltwater pumps on approximately 40 yachts Replaced underwater lighting fixtures, radar antennas, navigational lighting fixtures on up to 30 yachts Performed mechanical routine and corrective maintenance such as oil/ filter changes, removal of intakes, superchargers, and exhaust manifolds on 10 yachts Moved and tied down over 100 yachts in preparation for hurricane Irma Communicated with captains about initial evaluation of their ships, scheduling, clarification of maintenance required, and price negotiating Generated repeat business and referrals to new clients by building relationships
United States Coast Guard/ Search and Rescue (SAR) Swimmer & Electrician’s mate • •
August 2016
Perform hull maintenance on up to six private yachts a week Remove barnacles/biofouling, anode replacements, clearing of fouled propellers and bow thrusters, clearing of through holes Perform corrective maintenance including up to 20 propeller removal and installations, and underwater valve replacements Provide up to 70 hull surveys utilizing video and pictures Communicate with captains and owners about initial evaluation of their ships, scheduling, clarification of maintenance required, and price negotiating Generate repeat business and referrals to new clients by 20% by building relationships
Miller Yachting Center/ Electrician & Diver • •
Anticipated December 2021
Stand watch as helmsman, look out, and messenger while exiting the bay area beneath the Golden Gate Bridge as well as for mooring into the Port of Los Angeles and transiting the Atlantic from the Caribbean to Portugal Stand mirrored watches on quarterdeck as well as corrective & preventative maintenance Utilize bridge equipment such as Radar and ECDIS during traffic situations while underway Perform mooring and anchoring operations
Independent Contractor/Hull Diver • •
Anticipated December 2021
August 2013- August 2017
Responsible for standing watch on shipboard electrical distribution system Trained and signed off over 30 junior sailors for their electrical plant operator, emergency diesel operator, repair electrician, 2nd class swim, and small boat engineer qualifications Trained a class of 20 SAR candidates from multiple ships on Sasebo Naval Base resulting in their entrance to and graduation of Surface Rescue Swimmer School Maintained, troubleshot, and repaired: power panels, lighting panels, fuse boxes, over 100 flight deck lighting fixtures, switchboards, frequency converters, 12 load centers, electric motors, ventilations systems, two emergency diesel engines and two small boat diesel engines
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Sample Resume ALAN GONZALEZ
707-654-1072 | student123@csum.edu | 1 Morrow Cove, Vallejo CA
EDUCATION: California State University, Maritime Academy (CSUM)—Vallejo, CA May 2023 Bachelor of Science, Marine Transportation, GPA: 3.75 • US Coast Guard National License with Applicable STCW Endorsements; 3rdMate of Self-Propelled Vessels, not including Auxiliary Sail, of Unlimited Tonnage Upon Oceans
Solano Community College—Vallejo, CA Associates Degree, General Studies
June 2019
EXPERIENCE: Washington State Ferries—Seattle, WA May 2021 - August 2021 Intern Deck Cadet • Directed 300-400 passengers and vehicles for loading and unloading onto the vessel per shift • Shadowed the vessel master while underway and practiced basic vessel maneuvering • Conducted routine vessel maintenance including grinding, chipping, painting, and sanitization • Completed approximately 50 mooring operations to learn proper mooring line handing techniques Jersey Mikes—Orange, CA August 2020 - April 2021 Cashier • Trained six new team members on registers, company policies, and proper food handling techniques • Assisted customers to complete purchases, locate items and join the reward programs • Maintained, organized, and cleaned customer areas by completing daily recovery checklists Training Ship Golden Bear—Vallejo, CA May 2020 – July 2020 3/C Deck Cadet • Stood four-hour rotating watches and accumulated 62 days of sea time towards USCG license • Participated in three mooring, one anchoring, and various ship operations • Received emergency response training in firefighting, SCBA, hose teams and emergency drills • Formulated an Emergency Response Plan for vessel emergency muster stations
CAMPUS & COMMUNITY INVOLVEMENTS: Squad Leader, CSUM Corps of Cadets—August 2020 – Present • Conduct uniform inspections and reported attendance to the Section Leader for a group of 10 cadets Committee Member, CSUM Unity Council—February 2019- May 2020 • Attended Bi-weekly meetings acting as the student representative of the committee Volunteer, Faith Food Fridays—August 2019 - December 2019 • Sorted and delivered meals weekly to the local community and accumulated 100 volunteer hours
CERTIFICATIONS & SKILLS: • • • •
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Red Cross First Aid & CPR Certificate Exp: 12/2020 Transportation Worker Identification Credential (TWIC) Exp: 10/2025 Proficient in Microsoft Office: Excel, PowerPoint, & Word Fluent in Spanish
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Sample Resume JOHN MILLER Education 2016-2020 2012-2016
Cell: (707) 555-8726
Email: jjmiller@gmail.com
California State University Maritime Academy (Cal Maritime) Bachelor of Science, Facilities Engineering Technology Diablo Valley College Associates of Arts, Natural Science and Mathematics
Experience 05.2019-Present Facilities, Operations, & Maintenance Intern
• • • • • •
Updated six system schematics and five layout diagrams for roof and machinery spaces. Searched company database to locate, document, and create hundreds of equipment inventory numbers. Orchestrated mobile maintenance program for over 80 technicians and operators to increase productivity. Created searchable and interactive process flow diagrams of building electrical systems. Performed boiler water treatment chemical testing. Worked with facility operators to carry out sanitization of WFI & DI pure water systems.
07.2010-Present Mechanical Designer and Fabricator
• •
Chrome Automotive and 4x4
Research, design and build one off-road vehicle every couple of months. Fabricate up to twenty-one engine, drive-train, and suspension components every month.
04.2018-07.2018 Facility Engineer Intern
•
• • • •
Amgen
Oracle
Performed hundreds of PMs on AHUs, fan coil units, VAV units, boilers, chillers, cooling towers, and diesel generators under supervision. Collaborated with three engineers in 800 [hp] compressor motor rebuild. Performed a dozen water treatment chemical tests twice weekly. Researched, designed and quoted an automated liquid brine system for condenser water chemical treatment. Performed diesel generator testing four times a month.
07.2012-09.2018 Restaurant Employee / Driver Manager
Johnny’s NY Pizza
04.2017-06.2017 Training Ship Golden Bear Engine Cadet
Cal Maritime
• • • •
• • • •
Trained 10 new staff members on how to preform job efficiently and interact with customers. Initiated and managed daily group projects within the restaurant Handled up to $500 and calculated employee earnings at the end of every shift. Prepared all 20 unique food ingredients and items at the beginning of every shift.
Performed two dozen projects encompassing plumbing, electrical, and engine work. Stood four-hour engine room watches every eight hours, every three days. Completed credited course work in diesel engineering, engine building, and auxiliary systems. Monitored and maintained two Enterprise R5-V15 12,500 horse power propulsion engines and operating systems.
06.2009-09.2013 Vehicle Mechanic Intern
•
•
City of Oakland Fire Department
Assisted shop mechanic with over 100 engine repairs, five engine rebuilds, 40 brake jobs, 70 oil changes, 30 tire rotations, 8 axle swaps and numerous small fabrication projects. Worked with mechanic to troubleshoot and identify causes to hundreds of mechanical and electrical problems.
Skills and Certifications • • •
Microsoft Office Suite Google Drive TWIC Card
• • •
FEMA Certificate of Achievement in Emergency Management Universal Refrigeration Certification Basic & Advanced Firefighting
NAVIGATING YOUR CAREER PATH — 2020 CAL MARITIME CAREER GUIDE
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Components of a Cover LetteR Sender’s Address: Begin with your current address. There is no need to list your name in the heading. 1
This is at minimum what your cover letter should entail. This format should be used as guidelines when creating your cover letter or as a model when you are applying for an internship.
Your Street Address City, State, Zip
1
Date
2
Employer’s Address: Always use the full address and the person’s title. 3
Mr./Ms./Dr. Name Title Name of Company or Organization Company’s Street Address City, State, Zip
Greeting: Use a colon after the greeting and not a comma. 4
3
4
Dear Mr./Ms./Dr. Name:
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Your Name Typed
9
Enclosure(s) 1. Resume 2. References
10
10
Paragraph 1: Answers the following questions: Who you are, Why you are writing, When you are available and Why you are the best candidate. 5
5
In this paragraph, you should introduce yourself to the employer, identify the position or area of interest within the company, when you are available and why they should hire you. 6 The middle paragraph is where you need to discuss your skills and experiences and how they relate to the position that is advertised. Mention your interest in the position, the employer and why you are a good fit for the position. 7 In the conclusion paragraph, you should reinforce why you are an excellent candidate for the position. Thank them and list your contact information. Sincerely,
Date: This should be the date that you are writing the letter using the following format: June 20, 20XX 2
Paragraph 2: Matches your skills, experience and education with the requirements for the position. Explain why you are interested in the position and the employer. 6
Paragraph 3: Reiterate your interest with the position and include your contact information (email and phone). 7
Closing: Use the word “Sincerely”. 8
Your Name: Leave enough space to hand-write your name. 9
Enclosures: Indicate what other documents may accompany the cover letter, such as the resume, application or references. 10
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Sample Cover Letter 554 South Hope Street Vallejo, CA 90404 January 26, 20XX Cornel West Talent Acquisition Specialist The Global Company 5678 Tray Way Chicago, IL 93802 Dear Mr. West, I am applying for the Security & Mapping Internship for Summer 2020 found on TheGlobalCompany.com. I am currently a junior at California State University (CSU) Maritime Academy pursuing my Bachelor of Arts in Global Studies and Maritime Affairs. Interning for The Global Company, specifically within the security sector, would be an opportunity of a lifetime. Being exposed to and learning from professional security analyzers, assessing risk of Global Security’s high-risk assets, and understanding the new, innovative technology The Global Company recently began using will greatly augment my school learning. Upon graduation, I plan to pursue a career in the field of law enforcement, security, and interagency cooperation. As a Cadet Operations Officer attending CSU Maritime Academy, I am charged with the shared protection of the Academy’s vessel, T.S. Golden Bear. Using my experiences and schooling in organization, security, and efficiency, I schedule the cadets in my division to stand watch over our port, sign off on security logs after watch, and reporting any discrepancies to the commandant’s office. In doing so, I am responsible for the safety of my cadets and federal property held within: T.S. Golden Bear, and U.S. Coast Guard assets. In the classroom, my International Relations and Maritime Security class has given me a foundation in analyzing risk of assets in all capacities as well as the need for clear interagency communication. I completed a project as part of my coursework requiring me to professionally assess the security risk of our university’s port and propose solutions to minimize that risk. These proposals were then implemented as part of my role as Cadet Operations Officer. Thank you for taking the time to review my application. I look forward to speaking with you about setting up an interview. I can be reached via email, jjervay2323@csum.edu, or phone, 510-5552534. Sincerely, John Jervay
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Sample Cover Letter 1 Your Street Your City, Your State 12345 July 14, 2020 Mr. Kheelhauler XYZ Port 200 Maritime Academy Drive Vallejo, CA 94590 Dear Mr. Kheelhauler: I am writing to apply for the Senior Customer Relations Position at XYZ Port which was posted on LinkedIn Jobs. I am a graduate from the California State University Maritime Academy with a Bachelor of Science degree in International Business and Logistics. My prior work experience accompanied with my educational background has given me valuable skills that closely align with the requirements of this position. While working as a Customer Service Representative for the Port of Stockton, I handled customer complaints and outreach as well as researched the customers of competitor sister ports’ and presented this information to senior management. In doing so I was able to strengthen the relationships with the port’s current customers and also expand the number of customers for the port by 10%. Additionally, as a Receptionist for Sutter Health, I managed the phone calls, emails, billing and scheduling for approximately fifty clients weekly. This experience proved to me my ability to be flexible & efficient with customers’ needs and also made me proficient with various online programs such as: QuickBooks, Microsoft Office Suite, and Outlook Calendar. Given the opportunity, I know that I can add value to the XYZ Port. I have attached my resume for review, and please feel free to contact me via phone at (123) 456-7890 or email at golden.beard@csum.edu. Thank you so much for your time and I look forward to hearing from you in the future.
Sincerely,
Golden Beard
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2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Sample Cover Letter
6 Riverbend Drive Huntington Beach, CA 92647 January 14, 2020 Mr. Hernan Cortez Human Resources Manager Matson 555 12th Street Oakland, CA 94607 Dear Mr. Cortez: I am writing to apply for your summer 2020 Deck internship position posted on GCaptain.com. I am a sophomore at California State University, Maritime Academy (Cal Maritime) working towards my Bachelor’s degree in Marine Transportation. I am looking to obtain more sea-going experience in support of my United States Coast Guard Third Mates License. Your reputation of being very safety-oriented aligns well with my own focus on safety both as an aspiring mariner, and as an individual who values the safety of others. As a cadet on Cal Maritime’s Ship, the Golden Bear, I stood watch as lookout, helmsman, messenger, and conducted security rounds at sea. I performed shipboard tasks during daywork to maintain the seaworthiness of the vessel both at sea and in port. I am a hardworking, detail-oriented, and flexible person who never quits any task until it is complete. Based on my experience and skills, I believe that I am an exceptional candidate for this position. I look forward to hearing from you regarding the summer 2020 deck internship position. I can be reached at (714) 555-2112 or via email at JTT1212@csum.edu. Sincerely,
James Thomas
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REFERENCES SHEET
Thomas Jefferson 558 Penn Dr., Norfolk, CA 43219 tjefferson@gmail.com, 707-654-2727
REFERENCES Mr. Allen Moore Senior Scientist Genentech 1204 Lloyd Street San Francisco, CA 94080 650-555-7788 amoore@genentech.com Past Internship Supervisor Ms. Janice Walker Professor, Mechanical Engineering CSU Maritime Academy 200 Maritime Academy Drive Vallejo, CA 94590 707-654-0000 jwalker@csum.edu Professor Ms. Margaret Hill General Manager Hillstone Restaurant Group 8975 Main Street Houston, TX 55226 555-888-4444 mhill@houstons.com Past General Manager
• References should be listed on a separate sheet of paper and not part of the resume. • Typically, references are requested at the point you are considered a finalist for the position. • It is important to contact your references prior to submitting their names to potential employers. • The cover letter, resume and reference pages should all be the same format, font size and font style. • A list of 3-5 references is sufficient.
Mr. Eric Cooper Director of Alumni Affairs & Annual Giving CSU Maritime Academy 200 Maritime Academy Drive Vallejo, CA 95490 707-654-1299 ecooper@csum.edu
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2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Sample Email Thank-You Letters Dear Mr. Roberts: Thank you for taking the time to meet with me about the Marketing Internship position today. The job seems like a perfect match for my skills and interests. The strategies you outlined are exciting and I know I would be able to hit the ground running. In addition to my education and my experience as a marketing intern, I will bring communication skills, ideas and energy to your team. I have solid organizational skills and know how to implement projects in the areas you mentioned. I am interested in becoming a part of your organization and look forward to hearing from you soon. Sincerely, Student Name
• Address the recipient(s) as “Dear Mr. / Ms.” • Start by thanking the interviewer(s) for the opportunity to interview for the position. • Restate your interest in and qualifications for the position. • Mention something specific from the interview that increased your interest in the position. • State your positive anticipation of hearing back from the employer regarding the position. • End with a formal Closing. • One or two paragraphs is sufficient; this should not be as long as a cover letter.
Dear Ms. Adams:
A thank you note should be sent within 48 hours of the interview. A recent CareerBuilder survey showed that 22% of employers are less likely to hire a candidate who does not send a thank you, and 91% like being thanked, according to an Accountemps survey.
Thank you for taking the time to discuss the Mechanical Engineering position at ABC Company. After meeting with you and Mr. Alberts, I am further convinced that my background and skills coincide with the qualifications for this position. In addition to my education and experience, I will bring excellent attention to detail and ingenuity to this position, as we discussed. Thank you for introducing me to the team and providing a tour of ABC Company. I am motivated at the prospect of working with your organization and believe I would be a strong asset to your team. I look forward to hearing from you regarding my candidacy for this position. Best Regards, Student Name
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Email Etiquette Email is often the preferred method of communication between job seeker and employer. When used in a professional manner, email is a powerful tool and can help distinguish you to prospective employers.
NOTICE THAT: • The body of the email contains a short note introducing yourself and directing the reader to your attachments
• Supporting material is always attached and should contain your name and what the document is:
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o Smith, Jane - Resume o Smith, Jane - Cover Letter o Smith, Jane - References
• Address the recipient as Mr. or Ms.
• Use standard font, color and font size
• Choose your email address carefully – it should be easy to read, type and be professional • This is a professional email – remember not to be too casual
• Once you have sent your information – remember to check your email daily for a response
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
Preparing for the Interview QUESTIONS ASKED BY THE EMPLOYER
PHONE INTERVIEWS
• Tell me about yourself.
• Be sure to have a professional voicemail message. • Choose a location that is quiet and free from distractions. • Keep your resume and notes nearby. • Landline use is best, but if not an option, make sure that your cell phone is fully charged. • Speak clearly, slowly and directly into the phone. • Smile! It will come through over the phone.
• Give me an example of an important goal you’ve set in the past and tell me about your success in reaching it. • Tell me about a time when you worked with a deadline. • Tell me about a time when you worked on a team project. • Why did you get into this industry?
• Where do you hope to be in 5, 10, 15 years?
• What skills have you acquired that will help you to succeed in this job?
Keep pets in another location so you are free of background noise or distractions!
• Describe a situation when you gathered and analyzed facts to arrive at a decision.
VIDEO INTERVIEWS
• Why should I hire you over other candidates?
• Do you prefer working alone or with a team?
• Why are you interested in working for our company?
• Give me an example of a high pressure situation you have faced this past year and how you resolved it. • How has your education and employment prepared you for this position?
QUESTIONS TO ASK AN EMPLOYER • What are your expectations for the person you hire?
• Why do you like working for this company? • Would you describe the typical training program or time period?
• In this position, what is the reporting structure? • What kinds of projects might I be working on? • How would you describe the work environment?
• I am very interested in this position – what is the next step? • What’s your timeline for hiring?
PETS
• Download Skype in advance to avoid last minute technical issues. • Practice using the system with a friend. • Be aware of your backdrop – what the interviewer will see behind you! • Clear your area of clutter. • Remember to make eye contact and that there could be a few seconds of delay. • Don’t sit too close to the screen, you want them to see more than your face. • Exchange phone numbers and have a back-up plan in case technology is not on your side. • Dress for the job. ON-SITE INTERVIEWS • Have a plan – know your driving route and traffic • Arrive 10-15 minutes early. • Bring extra copies of your resume and cover letter. • Be aware of your posture and body language. • Follow the lead of your interviewer – don’t take over the interview. • Be concise in your answers. • Listen closely to the interviewer’s questions; ask for clarification if needed. • Be sure to clarify the follow-up arrangements. • Dress appropriately – not for a club!
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Body Language During the Interview Most human resources personnel, recruiters or other professionals that interview as a major part of their position can “size up” a candidate in 5 minutes or less. The interview actually starts before you even open your mouth and respond. Your body language can be very telling and you may not be aware that you are conveying a particular image. Refer to the list below: BAD POSTURE Leaning back = arrogance Leaning forward = aggressive Slouching = lazy Aim for a neutral position; sit tall with both feet on the floor
FIDGETING Feet and legs = nervous energy Playing with your pen Biting your fingers Playing with your hair Jingling keys or coins
BREAKING EYE CONTACT Hold your eye contact one extra “lash” especially when shaking hands.
HANDS BEHIND YOUR BACK OR IN YOUR POCKETS Some use this technique to control gestures but it makes you appear stiff.
POINTING A FINGER / EXCESSIVE HAND GESTURES This is a sign of aggression.
MISMATCHED EXPRESSIONS Your tone and facial expressions should match.
CROSSED ARMS Defensive and resistant EXCESSIVE NODDING OR MUMBLING Don’t be a bobble head – this is distracting to the person that is speaking to you.
SHIFTING EYES Looking down, while replying to a question or immediately before, may suggest someone is lying. STARING Eye contact is important but so is the breakaway, locking can be interpreted as aggressive.
Organize and Control Your Job Search Process Searching and applying for a job can be a stressful time period. Keeping track and organizing this process is crucial to your success. Create an Excel spreadsheet or electronic folders that contain the information below to help manage your application process. Company Name
Resume and Cover Letter Used
Position
Interview Status
Networking Opportunities
Thank You Letter / Email Sent
Contact Information Date Applied
Email & Phone Correspondence
Notes
Follow-Up Offers
As you navigate your way through this process, from time to time it is a good idea to step back and evaluate where you are within the search and to make adjustments as needed.
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2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
NOTES CONTACT INFORMATION DATE APPLIED JOB TITLE COMPANY NAME NAVIGATING YOUR CAREER PATH — 2020 CAL MARITIME CAREER GUIDE
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Is Graduate School Right for You? At some point in your college career you will need to decide what career path you would like to take and sometimes this also means making a decision regarding graduate school. Graduate school is not a way to avoid the “real world” or something that you should take on if you are unsure about your career goals. So, is a graduate program necessary for your career? Here are some tips to help you decide.
1. SHOULD I GO TO GRADUATE SCHOOL? • Do you need advanced educational knowledge for your career goals? • Does your career require post-secondary education? • Will graduate school help you advance in your career? • Are you deeply interested in the subject AND do you have the time and financial resources to take on another degree?
human resources department and see if your company has a similar program. Many companies view this as an investment in you so you may be required to continue working for them after your degree is completed so that they can recoup their investment. • Financial aid: This can include student loans, fellowships, and scholarships. Talk with your campus financial aid office about options. Fellowships and scholarships can come from the University or private organizations so be sure to research opportunities in your field.
Is it better to work first or attend graduate school immediately after graduation?
• Teaching/Research Assistantships: Many positions include a monthly stipend and a fee waiver. Check with your University to see what opportunities are available.
You should work first if…
4. WHAT DO I DO NEXT?
2. WHEN SHOULD I ATTEND GRADUATE SCHOOL?
• You would like to have some real-world work experience before starting another degree.
If you have decided that graduate school might be the right fit for you, start researching!
• Your graduate program requests you to have work experience (this is common among many MBA programs and some Ph.D. programs).
• Talk to family, friends, professors, and Career Services staff to get their prospective about programs and the differences between undergraduate and graduate programs.
• You cannot afford graduate school right now. You should go to graduate school now if…
• Identify schools you are interested in and research the application process.
• You are absolutely, 100% sure that you need a graduate degree to obtain your dream job (doctor, lawyer, professor, etc.).
• Investigate cost of attendance, rent, and other costs associated with a graduate program and make a financial plan.
• You have been awarded grants, scholarships, teaching assistantships, etc. that will relieve some of the financial obligations of graduate school.
• Research testing dates and preparatory programs (GRE, GMAT, LSTAT, MCAT).
3. HOW CAN I PAY FOR GRADUATE SCHOOL?
• Create a timeline or use the one provided to keep you on track for your applications.
• Employer Scholarship/Tuition Reimbursement: some employers will pay for a percentage of your advanced education! Check with your 20
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
GRADUATE SCHOOL TIMELINE Adapted with Permission from University Career Services Department at Rutgers University. YEAR BEFORE APPLYING
APPLICATION YEAR
SPRING/SUMMER
SUMMER
• Research programs
• Request transcripts of all post-secondary institutions
• Review application process • Visit institutions of interest (if possible) FALL • Create a time-line for the application process • Work on an essay draft of your personal statement
• Begin filling out applications • Follow up with recommenders • Check status of your application file— often! • Start interview preparation or sign up for a mock interview with a Career Coordinator
• Build a resume/CV
FALL
• Formalize test preparation plan
• Re-take required tests if necessary
• Start to identify faculty and others for recommendation letters
• Complete applications
SPRING
• Respond to interview invitations and schedule an appoint with a Career Coordinator to practice interviewing
• Meet faculty and /or a Career Coordinator to discuss essay/personal statement and resume/CV • Take required tests • Revise and finalize essay/personal statements • Start requesting letters of recommendation (provide forms and information to writers at least one month in advance of deadline)
• Obtain interview attire, if necessary
SPRING • Send fall transcripts and other updates to schools still considering your application • Accept or decline offers • Submit financial paperwork • Write thank you letters to writers and others who assisted you in the process • Identify housing if necessary and plan a budget
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Guidelines for Writing a Personal Statement Adapted with permission from the University Career Services department at Rutgers University.
Who has had the most influence on your decision to pursue graduate study? In what ways?
STEP 1: BRAINSTORMING
•Think about: parents, relatives, teachers, professors, friends of the family, clergy, local merchants, supervisors, coaches, doctors, etc.
ACTIONS • Devote time to reflect on the following questions
What situation has had the most influence on your decision?
• Discuss them with friends or family members
•Think about: family, academic, work or athletic situations. Think about happy, sad, traumatic, moving or memorable situations.
• Jot down notes. In some cases, write sentences • Think about the flip side of each question. For example, why are you really committed to the field of biology despite pressure from your parents to become a lawyer or to get a job? Your answers to some of these questions will form the heart of your personal statement. How did your pre-college education influence your decision to pursue graduate study in your field? •Think about: high school courses, teachers, special programs, student organizations, and community or volunteer work. How has your college experience influenced your decision? •Think about: college courses, professors, academic interests, research, special programs, student organizations, and the decision-making process you went through to choose your major. How has your work experience influenced your decision? •Think about: internships, externships, parttime jobs, summer jobs, and volunteer or community work.
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What personally motivates you to pursue graduate study in this field? •Think about: your personal skills, interests and values.
STEP 2: WRITING YOUR PERSONAL STATEMENT ACTIONS Incorporate your responses to the previous questions. Begin writing your first draft. • Develop an outline of your statement prior to writing. It doesn’t have to be detailed. It can be three or four main points in the order that you want to make them. • Accentuate your strengths and what makes you unique. • Explain your weaknesses in positive ways. For example, refer to them not as weaknesses but as areas for improvement or growth. • Paint pictures and tell stories about what makes you special. In this way the admissions readers will remember you.
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
The story can be happy or sad. The more feeling you can inject into our statement, the more you will stand out. • Find out the specific orientation and philosophy of the graduate program. Adapt and refine your statement to fit. This will make you stand out from other applicants who recycle the same personal statement with each application.
Paragraph 1: A personal human-interest story Paragraph 2: Your academic interests and achievements Paragraph 3: Your relevant work and/or research experiences Paragraph 4: Your career interests Paragraph 5: Why you are interested in this particular school Paragraph 6: The qualities you will bring to this school
Suggested Outline Your personal statement will likely range from 205-1200 words or 1-6 pages. The typical personal statement should be 2-3 pages double spaced or 500-700 words. Here is a suggested outline. You should adjust the main point of each paragraph and number of paragraphs depending on the desired length of your personal statement and the areas in your background that you choose to emphasize.
STEP 3: PERSONAL STATEMENT CRITIQUES Schedule an appointment with your Career Coordinator to have your personal statement reviewed.
GRADUATE SCHOOL RESOURCES GRADUATE SCHOOL TESTING
GRADUATE DEGREE SEARCH
LSAT - Required for all law school admissions: https://www.lsac.org
CALIFORNIA STATE UNIVERSITY - A degree database for all programs within the CSU system: https://degrees.calstate.edu
MCAT - Required for all medical school admissions: https://www.aamc.org GRE - Required for *most graduate school admissions: https://www.ets.org/gre
UNIVERSITY OF CALIFORNIA - A degree database for all programs within the UC system: https://graduate.universityofcalifornia.edu/ admissions
GMAT - Required for *most graduate management and MBA program admissions: http://www.mba.com/global
GRADSCHOOLS.COM - A database of graduate degrees and certificates around the world: https://www.gradschools.com
ADDITIONAL RESOURCES Perdue Online Writing Lab - Examples of personal statements: https://owl.english.purdue.edu/owl/resource/642/02 Fastweb - A directory of scholarships and financial aid opportunities: https://www.fastweb.com/directory/scholarships-for-first-year-graduate-students
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Dress for Success WOMEN
MEN
• Slacks, skirt or dress should be knee length
• Two piece suits should be matching and darkcolored
• Neutral colors are preferred – black, grey, navy brown/beige
• Wear a long sleeved, light-colored, buttondown shirt (wear an undershirt to hide perspiration)
• Shoes should be low heel or flats and closed toe
• Choose a solid tie or one with a conservative pattern
• Hosiery/tights should be skin tones and contain no patterns – no bare legs
• Shoes and belt should be the same color— black or brown
• No cleavage!
• Natural make-up and nail polish; no perfume
• Shoes should be freshly polished and socks should match your suit/pants
• No distracting jewelry
• If you are wearing a jacket, be prepared to take it off
• Hair should be out of your face and neatly cut and styled • Carry either a purse or professional bag, but not both
• Have your hair neatly trimmed and be clean shaven
• Heavy cologne or other overpowering scents should be avoided • Bring a portfolio with additional copies of your resume
• Bring a portfolio with additional copies of your resume
ON-CAMPUS INTERVIEWS & CAREER FAIRS = SALT & PEPPERS / PROFESSIONAL
OFF CAMPUS INTERVIEWS =
SALT & PEPPERS or KHAKIS for interviewing?
PROFESSIONAL
GRADUATING SENIORS
ARE ENCOURAGED TO ALWAYS WEAR PROFESSIONAL
NEED GUIDANCE?
ASK YOUR CAREER ADVISOR!
GENERAL ATTIRE TIPS • Clothing should fit properly and be comfortable when you are standing, sitting or walking. • Attire should be crisp, conservative and neat. • Office casual is becoming the accepted mode of dress at more and more companies. The rules, however, for casual attire are subject to tremendous company-to-company variance. • Avoid smoking in your interview outfit. Cigarette odors cling to your clothes for several hours.
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• Knowing and understanding the culture of the company that will be interviewing with can help when choosing your interview outfit. • Your appearance should enhance your presentation, not overwhelm it. • NO CELL PHONES! Leave it in the car. If you must carry it, make sure it is off and do not carry it in your pocket.
2020 CAL MARITIME CAREER GUIDE — NAVIGATING YOUR CAREER PATH
interview attire examples
You may be asked to attend a formal event in your industry or with your employer. Use these as a dress
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CAREER SERVICES
California State University Maritime Academy 200 Maritime Academy Drive Vallejo, CA 94590 707-654-1071 careerdevelopment@csum.edu
