Policies Register early!
CCAE reserves the right to cancel classes due to low enrollment or other considerations. We begin cancelling classes with low enrollment up to 10 days before a class is scheduled to start, so register as early as possible in order to reserve your seat and help it meet the minimum enrollment.
Registration fees
An $8 registration term fee is charged for any class whose tuition exceeds $25. Only one registration fee is charged per person per term. The registration fee is not refundable if you withdraw from a class. The fee is refunded if CCAE cancels your class or if changes to the class schedule prevent you from attending. This does not apply to individual classes rescheduled due to inclement weather or other significantfactorsbeyondCCAE’scontrol.
Withdrawing from a class
If you withdraw seven days or more before the start date of a class, we will issue you a class credit (valid for 18 months from the date of issuance). If you prefer, we will refund the class tuition minus a $10 processing fee. All refund requests must be submitted within 90 days of purchase. Withdrawals from classes and events under $25 are only eligible for a class credit; no refunds are given. If you withdraw six days or less from the start date of a class, we do not issue class credits or refunds.
ONLINE CLASSES
OnlineclassestakeplaceonZoom.Ifyou areunsureifyouareabletouseZoomor if your camera and microphone work, we recommend testing it out by joining a test meeting before your class starts at zoom.us/test. TheZoomlinkandinformationonhowto join will be emailed to you. Please also check your spam folder. If you register within 12 hours before the class begins or after the firstdate,pleasecontactzoom@ccae.org for the link.
Technical support
Studentsmaycontactourregistration at617-5489ext.1,orzoom@ccae. org for technical assistance. Support will be available during all underway classes. Check ccae.orgforup-to-dateo–cehours.
Student expectations for online classes
ClasseswilltakeplaceonZoom.Donotshar theZoommeetinginvitationandlinkwit anyone who is not registered for the class.
Transferring to another class
Classes will take place at the time they are Youmaytransferintoadi‹erentclassifyoucontactusatleastthreebusiness scheduled.days We cannot provide recorded beforethestartoftheclass.Ifthereisadi‹erenceinprice,wewillissueclasses aclass if you are not able to attend the credit or there will be a remaining balance to be paid. Refunds are not given. class at the time scheduled.
Cancellation or schedule change
One registration is for one person. If you are planning to invite your spouse, partner, or CCAE reserves the right to cancel classes due to low enrollment or other friend to attend this online class with you, considerations. We begin cancelling classes with low enrollment up to 10 days please sign up for an additional seat. before a class is scheduled to start. If we cancel your class, you will receive a course credit good for 18 months from date of issue or, upon your request, a For the security of our instructors and refund.Pleasecallourregistrationo–cetorequestarefund.Allrefundrequests students, please do not record the class. must be submitted within 30 days of class cancellation. If CCAE changes the Please do not take photos of the class class schedule before the class begins such that you are unable to attend, you without the permission of the instructor and may receive a refund or a class credit upon request if you contact us before the the other students. withdrawal deadline. This does not apply to individual classes rescheduled due to inclementweather,othersignificantfactorsbeyondCCAE’scontrol.
Typographical errors
CCAE reserves the right to correct the listed price of a class or other errors due to misprints.
Photos
We may occasionally take pictures of students in our classes for use in promotional materials. Your enrollment in a class indicates your approval.
View a full list of our online and in-person class policies at ccae.org/about/policies.
IN-PERSON CLASSES
Studentsenrolledinin-personfall classesmustshowproofoffullCOVID-19 vaccinationtoaCCAEsta‹memberprior toattendingtheirfirstclass.Oursta‹i 10%vaccinated.Masksmayberequired based on City of Cambridge Public Health Department Guidelines. Please check our website for any updates to these policies. View Parking information on Page 31
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