DIGITAL PROJECTS DIGITAL MARKETING CREATIVE MEDIA THOUGHT LEADERSHIP MANAGER
In this application you can find: STANDARDS AND SATISFACTION MANAGER WENA OPERATIONS SUPPORT TEAM
PUBLIC RELATIONS PR: WRITING TEAM ALUMNI ONLINE ENGAGEMENT MANAGER
WELCOME AND TIMELINE Dear candidate, You will be able to use all your creativity when creating and designing your own application form for AIESEC International Global Support Teams 2014-2015. The process has been designed to help you step out of the crowd and feel completely comfortable with your application making sure that it reflects you; it reflects your personality and your perspectives. The aim of this questionnaire is to give us the opportunity to get to know you as a person and as an ‘AIESECer’. Your thoughts, aims and strategies are very important for us in order to make the right choice. Working within an international team striving for common goals for the global association is a very rewarding and learning experience. Enclosed in this document you will find additional information to prepare you for the application and selection process. Deadlines have been clearly highlighted, and we are available should you need further information. If you have any questions concerning the whole process, please contact us in Rotterdam. Good Luck!
TIMELINE
22/07
28/07
02/08
Application released
Application deadline
Results released
THE DEADLINE for sending your application via email is
14:00 GMT Sunday,
28th of July to camilas@ai.aiesec.org + email of the GST Responsible.
PROCESS AND CONTACTS APPLICATION PROCESS The applications for the Global Support Teams 2014-2015 are divided into three parts, and we will be expecting three PDF files: 1. CV: Give us the all important and relevant information we need to know about you, your AIESEC career, other jobs you have had, your contact details etc. You can use a maximum of one (1) page to create your CV. 2. Questionnaire (General and Specific Questions): These questions should not take more than four (4) pages. 3. Endorsement Letter – An endorsement letter from your AIESEC Entity. If you are applying for more than one position or team, make sure you attach a different file with the answers to the specific questionnaire for the additional position (second option) that you will be running for.
CONTACTS PUBLIC RELATIONS : karolinap@ai.aiesec.org PR: WRITING TEAM: karolinap@ai.aiesec.org ALUMNI ONLINE ENGAGEMENT MANAGER: karolinap@ai.aiesec.org STANDARDS AND SATISFACTION MANAGER: anas@ai.aiesec.org WENA OST: anas@ai.aiesec.org If you have any questions about the application, please feel free to contact us
JOB DESCRIPTIONS PUBLIC RELATIONS 1. Team Purpose “To activate a brand advocacy movement that seeks to inspire trust by developing empowering relationships between us and the world”
2. Bottom-lines No of Partnerships/events attended/press releases/website reach
3. Specific deliverables Building Relationships with key organizatins/ building Relationships with press/event attendance
4. Structure of the GST 1 Team Leader, 1 WENA PR Manager, 1 AP PR Manager
4. The Team – Profiles & Requirements (All preferred, otherwise stated) Previous experience External Relations, Public speaking, relationship building, media AIESEC Knowledge organizational knowledge and undrstanidng, passion for ER/PR Specific Skills to-do attitude, external relations, relationship building, account management, public speaking Workload required Up to 10 hours a week Duration From 16/07 to 31/12/2014
JOB DESCRIPTIONS PR: WRITING TEAM 1. Team Purpose To build brand advocacy and thought leadership on youth opinion and emerging generations
2. Bottom-lines No of press relases written
3. Specific deliverables Youth Speak & Y2B Media apperiances
4. Structure of the GST 1 Youth Speak & 1 Y2B
4. The Team – Profiles & Requirements (All preferred, otherwise stated) Previous experience Functional expertise in delivering high-quality content and understanding of PR. Must have proficient and professional English skills. AIESEC Knowledge AIESEC experience in content creation and marketing, including storytelling, blogging, online engagement Specific Skills Team should be comprised of creative people who are consistent, experienced and deliver high-quality content. Functional experts are preferred as content is rolemodelled to the global network. Workload required Up to 10 hours a week Duration From 16/07 to 31/12/2014
JOB DESCRIPTIONS ALUMNI ONLINE ENGAGEMENT MANAGER 1. Team Purpose To create meanigful relationship with alumni and establish fruitfull cooperation with the effective usage of our online channels
2. Bottom-lines No of alumni on LinkedIn goup, No of GIP raised through alumni
3. Specific deliverables Manage LinkedIn Alumni group, explore other possible opportunities to cooperate with alumni network
4. Structure of the GST 1 Alumni Online Engagement Manager
4. The Team – Profiles & Requirements (All preferred, otherwise stated) Previous experience prefferably alumni management, project management, virtual team member AIESEC Knowledge organizational understanding, alumni understanding Specific Skills Ability to work independently, draw conclusions, work in a virtual team, External relations Workload required Up to 10 hours a week Duration From 16/07 to 31/12/2014
JOB DESCRIPTIONS STANDARDS AND SATIFSFACTION MANAGER 1. Team Purpose To develop strategies that allows the organization to execute the fundamental changes AIESEC needs in order to ensure the highest satisfaction possible among our exchange experiences
2. Bottom-lines Global NPS 48 in both GIP and GCDP programs
3. Specific deliverables -Data analysis of global NPS -Co-creation of global strategies for detractors and promoters issues -Network education and reporting
4. Structure of the GST To be defined with the GST Manager
4. The Team – Profiles & Requirements (All preferred, otherwise stated) Previous experience Former MC XP required, Operations XP prefeer AIESEC Knowledge Good organizational understanding required, Understading of Net Promoter System required, Good team virtual experience prefeer Specific Skills Excel management, CustomerGauge management, Independent and proactive person Workload required Up to 10 hours a week Duration From 16/07 to 31/12/2014
JOB DESCRIPTIONS WENA Operations Support Team (second round) 1. Team Purpose We support the implementation of AI strategies to deliver 2015.
2. Bottom-lines 1. % Growth in GIP in Tier 3 and 4 entities (mainly OGIP) 2. % of Tier 3 and 4 entities implementing GIP strategies according to Growth Model (mainly OGIP)
3. Specific deliverables 1. Manage strategies to support Tier 3 and 4 growth in GIP (OGIP) 2. Attend to regional conferences to support Tier 3 and 4 3. To deliver coaching calls and education for Tier 3 and 4 in GIP (OGIP) 4. There may be the possibility of visits for some entities 5. Internal Communication delivery for Tier 3 and 4 entities
4. Structure of the GST Former MCVP/ MCP experience
4. The Team – Profiles & Requirements (All preferred, otherwise stated) Previous experience Former MC XP required, Operations XP prefeer AIESEC Knowledge AIESEC Way/ AIESEC 2015 / BHAG / Coaching Functional areas related knowledge: GIP (OGIP)
Specific Skills Fast learning and Results oriented/ Ability to work interdependently while driving individual areas of focus/ Inter-personal and communication skills/ Training and facilitating nationally and internationally Workload required Up to 10 hours a week Duration From 16/07 to 31/12/2014
GENERAL QUESTIONNAIRE 1. 2.
Why do you want to be on the Global Support Team for 2014/2015? What do you consider is the role of the Global Support Team in the AIESEC International 1415 Plan? What do you consider as being your role in order to achieve the targets set?
3.
Please describe your (up to) three previous experiences in AIESEC that you consider to be most important
.
SPECIFIC QUESTIONNAIRE WENA – Operations Support Team 1. Please create a detailed SWOT for the OGIProgram in WENA, specially for T1-T2 entities 2. Based on this analysis what main strategies would you like to lead to grow the region in OGIP 3. .What would be your ideal implementation plan to ensure your strategies are being executed among entities? (please include timeline, touchpoints, channels, audience, KPIs and strategies concrete goal)
STANDARDS AND SATISFACTION MANAGER 1. What are the main global detractor issues for our X experiences and what kind of recommendations would you give to the network to implement in order to diminish them? 2. What are the main challenges you see for the network in the 14-15 term to achieve a global NPS of 48 and how would you over come this challenges? Please develop an implementation plan that shows how would you educate the network towards this. 3. If you can change something about the way AIESEC runs the global quality strategy, 1) What would it be 2) Why? 3) What changes would you drive in order to make this changes happen? (You can challenge the system, the strategy, and everything you consider that can help us to ensure SATISFACTION among our EPs)
SPECIFIC QUESTIONNAIRE PUBLIC RELATIONS - Team Leader 1. How would you develop reletaionship with media and the key organizations in your region? What possible synergies and opportunities you already see? 2. Please present AIESEC to a global newspaper journalist. Keep in mind that we want them to publish a story about AIESEC. Be creative, use all the resources you have. 3. Please provide an annual PR plan for your region. 4. How do you imagine working with AIVP PR? What are your expectations? How will you make sure successful work of a virtual team? Please give an example of you leading or working in a virtual team. What is the key learning lesson?
PUBLIC RELATIONS - Team Member 1. How would you develop reletaionship with media and othe key organizations in your region? What possible synergies and opportunities you already see? 2. Please present AIESEC to a global newspaper journalist. Keep in mind that we want them to publish a story about AIESEC. Be creative, use all the resources you have. 3. Please provide an annual PR plan for your region.
Writing team 1. What is your creative style, and how do you ensure that you will be producing content at a high frequency and with quality and consistency? 2. What are some of the best-case practices in marketing innovation and creative media that you will help develop within the team for AIESEC globally? 3. How can we use Youth Speak and Youth to Business content to build our reputation as a though leader? What in your opinion AIESEC should building its thought leadership around?
Alumni Online Engagement manager 1. What are your thoughts on AIESEC's impact on the world? Do you think AIESEC provides leaders that the world needs? 2. What is your experience with working with alumni? How do you think the relationship could develop, what opportunities do you see?/ 3. How do you evaluate current online channels taht allow alumni engagement? What would you improve? What works well?