Action Learning for Effective Problem Solving

Action Learning for Effective Problem Solving

Action Learning for Effective Problem Solving Overview Action learning provides employees with the ability to study their own actions and experiences, together with those of their colleagues, in order to improve performance and creatively solve problems. It works through discussion within the group, allowing members to learn from each other’s experience where similar problems have been identified. Each group member will then take responsibility for future actions relating to personal experience.

Who is it for?

Anyone who requires an effective and practical solution to problems faced in the workplace. This programme will demonstrate an innovative and creative method for enabling and empowering all levels of staff to identify their own potential and learning whilst offering a practical demonstration of an Action Learning set.

What you will learn:         

What is action learning?

Identifying the skills required as a member of the group Skills required for effective action learning Exploring the tools for clear thinking and opinion Explaining the problem with clarity Active listening, questioning and feedback skills Using different questioning techniques to work with team members How to apply creative problem solving Practical experience of working within an Action Learning set group

Benefits of attending – You will be able to:   

Gain experience of working within an Action Learning set group Provide effective feedback to your set colleagues Develop your network for ongoing support

Before the course, delegates will be asked to consider current problems they are experiencing and that they are willing to discuss and use within a practical Action Learning session.

Duration: 2 days Ref: ALEPS

To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development