Coaching Skills
Coaching Skills Overview Do you want to get the best from your people, and have the confidence and techniques to support your staff with effective, structured coaching? We understand that there are increasing pressures on managers to get the best from their people. This course will improve your understanding of the coaching process, develop your skills and help you implement new coaching techniques into your business – ensuring long term growth.
Who is it for? Managers who want to improve team performance and help staff maximise their potential.
What you will learn:
Why manage performance? What is coaching and where does it fit in the organisation? ‘From preparation to feedback’ – The 4-part coaching model The difference between ‘input’ and ‘output’ coaching Developing questioning techniques What to do when things go wrong Running a practice session – what to brief and what to look out for Feedback – the key rules for coaches to follow Conduct issues and how to tackle them Practical sessions involving coaching on workplace scenarios
Benefits of attending – You will be able to:
Help your staff members to ‘buy-in’ to the coaching process Increase competence, confidence and growth for your employees to assist your organisation reaching their business objectives Learn facilitation techniques to assist develop output coaching styles and encourage discoverybased learning
Duration: 2 days Ref: BCSMA
To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development