Commercial Awareness Commercial Awareness Overview In more challenging market and economic conditions, individuals have to become increasingly aware of how an organisation operates at a strategic level and how external influences affect the organisation’s progress. Increasingly, more staff are being asked to take decisions with a strong focus on the external environment and the potential impact that such changes may have internally.
Who is it for?
Anyone within an organisation who needs to develop a greater awareness of how businesses work in relation to external influences Managers and staff who wish to develop new ways of working
What you will learn: The course covers 4 key areas in the development of commercial awareness:
Strategic thinking and leadership o Creating and communicating a vision o Strategy, tactics and operations o Problem analysis – PESTLE, SWOT, Cause and Effect o Creative thinking strategies
Finance and running a business o Income and expenditure o Maximising resources o Forecasting and reporting o Using a balance sheet o Profit and loss reporting
Running a project o Defining a project and the success criteria o The role of the project leader o Creating responsibilities and schedules o Identifying resources o Closure and evaluation
Managing people o Managing performance o Delivering better feedback o The art of delegation
To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development
Commercial Awareness Benefits of attending – You will be able to:
Apply strategic thinking tools to develop a direction for your team, think creatively and analyse your department or organisation in relation to the external environment Understand the importance of having a customer focused strategy and translate strategy into operations Understand the economic environment and how this affects your business and identify key financial indicators affecting your team or organisation
Duration: 2 days Ref: COMAW
To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development