2011 Schedule, Spring - Summer Month
Weeks
Start
End
April
Month
Weeks
Start
End
June continued
PRINCE2®
2
04 Apr
15 Apr
Procurement Audit
2
20 Jun
01 Jul
Evidence Based Policy Making
1
04 Apr
08 Apr
Project and Programme Management
2
20 Jun
01 Jul
Leadership
2
11 Apr
21 Apr
Planning for Change: A Strategic Approach
1
20 Jun
24 Jun
Improving Performance and Productivity
2
26 Apr
06 May
1
27 Jun
01 Jul
Effective Tendering, Award of Contract and Managing your Provider
Public Sector Reform: Building Capacity and Performance - Bridgetown
2
26 Apr
06 May
Implementing Sustainable Change
1
27 Jun
01 Jul
Judicial Case Management
1
27 Jun
01 Jul
May Public and Private Sector Corporate Governance
2
03 May 13 May
Public Relations
2
27 Jun
08 Jul
A Modern Approach to Procurement: A Strategic Perspective
2
09 May 20 May
Training the Trainer
2
27 Jun
08 Jul
Coaching and Mentoring
1
09 May 13 May
Translating Policy into Legislation
2
27 Jun
08 Jul
Impact Assessment
1
09 May 13 May
Public Sector Reform: Building Capacity and Performance
Improving Performance and Productivity
2
04 Jul
15 Jul
2
09 May 20 May
Monitoring and Evaluation
2
04 Jul
15 Jul
1
04 Jul
08 Jul
July
Project and Programme Management - Dar es Salaam
1
09 May 13 May
Succession Planning and Talent Management - Lilongwe
Consulting Skills
2
16 May
1
04 Jul
08 Jul
Judicial Ethics
1
16 May 20 May
Community Driven Development: Building Effective Local Services through Community Empowerment
Outsourcing in the Energy and Utility Sector
1
16 May 20 May
Managing People Through Change: Attitudes and Behaviours
1
04 Jul
08 Jul
Speech Writing and Speech Making for Leaders - Lagos
1
23 May 27 May
Supply Chain Management
1
11 Jul
15 Jul
Developing a Modern Human Resource Function
2
23 May
03 Jun
Balanced Scorecard
2
11 Jul
22 Jul
Communication Strategies
2
31 May
10 Jun
Leadership
2
11 Jul
22 Jul
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2
31 May
10 Jun
Ethics, Accountabililty and Corruption Prevention
2
18 Jul
29 Jul
Financial Risk Management
2
18 Jul
29 Jul
Job Evaluation and Workforce Development Planning
2
18 Jul
29 Jul
Maximising Information: Implementing Records Management Systems
2
18 Jul
29 Jul
Training the Trainer - Kuala Lumpur
1
25 Jul
29 Jul
Developing Strategic Skills for Organisational Improvement
2
25 Jul
05 Aug
Crisis Management
2
25 Jul
05 Aug
Gender Mainstreaming
2
25 Jul
05 Aug
27 May
June Mediation in the Workplace
1
06 Jun
10 Jun
Utility Debt Management: Maximising Income and Cash Flow
1
06 Jun
10 Jun
Public Financial Management: Planning and Control
2
06 Jun
17 Jun
Judicial Administration: Benchmarking the Effectiveness of Reform
2
13 Jun
24 Jun
Insitiutional Development for Permanent Secretaries and Senior Executives - Dubai
1
13 Jun
17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2
13 Jun
24 Jun
Evaluating and Developing the Training Function
2
13 Jun
24 Jun
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11COM1 Tax – Fees for UK programmes and workshops are subject to UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.
August Succession Planning and Talent Management
1
01 Aug
05 Aug
Procurement and Contract Management - Lusaka
1
08 Aug
12 Aug
Planning for Change: A Strategic Approach
1
08 Aug
12 Aug
Energy Audit Techniques
1
15 Aug
19 Aug
PRINCE2®
2
15 Aug
26 Aug
Implementing Sustainable Change
1
15 Aug
19 Aug
Managing People Through Change: Attitudes and Behaviours
1
22 Aug
26 Aug
Public Financial Management: Planning and Control
2
22 Aug
02 Sep
Communication Clear and transparent communication is increasingly important for government ministries, departments, agencies and the corporate sector alike. The exponential growth in 24/7 media channels and the power of the internet mean that key information must be communicated quickly and accurately to ensure any medium is able to convey the appropriate message with maximum impact.
RIPA International’s suite of programmes focuses on communications planning and management and provides you and your staff with core practical tools and techniques to become more effective communicators for your organisation. To reinforce your learning experience, you will meet experts working at the heart of the latest public relations and communications initiatives across UK government and business.
+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk
96% of delegates who attended our ‘Communication Strategies’ programme rated their overall experience at RIPA International as ‘excellent’.
Evaluation undertaken by 12 clients
Effective Speech Writing and Speech Making for Leaders
Communication Strategies
Workshop aim
Programme aim
External communication – the media and the public
Effective communication lies at the heart of modern government and commerce. It enables governments and businesses to link directly to their people: those who work for them or with them and those whom they serve.
Communicating with the public through the media How to write effectively How to create effective speeches and presentations How to manage a communication crisis TV and radio interview techniques Internal communication
This programme teaches the art and science of effective speechwriting and speech-making. It looks at the use of speeches as a tool of leadership, as part of a communications strategy, and as a method of changing public perception and action. It takes you on a journey from the ancient Greeks and Romans to Barack Obama, via great orators like Martin Luther King, Winston Churchill and other world leaders. Tutors use real-life excerpts to illustrate key points, and the workshop culminates in a speech-making masterclass which will leave you feeling confident and ready to deliver high-quality speeches to any size of audience.
What you will learn: Tricks of the trade and rhetorical devices to make a speech stand out How to write and structure a speech, and methods to tackle nerves How to match your speech to the audience How to write speeches for other people, such as presidents and CEOs How to avoid traps and pitfalls
Benefits of attending - You will be able to: Learn speech-making and speech-writing techniques that will enhance your standing as a leader Make your speeches a significant experience for your audiences Write exciting and memorable speeches for senior officials, especially those holding public office
Location: Duration: Fees: Dates: London One Week £2,200 14 Mar – 18 Mar 17 Oct – 21 Oct
This programme is designed to help policy-makers and senior personnel to understand strategic communication and how it can be harnessed to achieve overall goals. It will enable you to focus on opportunities for innovation and improvement in your department’s communication function and how to use the best techniques to encourage information flow through the organisation and to the public.
Location: Duration: Fees: Dates: London Two Weeks £3,750 31 May – 10 Jun 21 Nov – 02 Dec
Benefits of attending - You will be able to: Produce well-planned communication strategies based on a clear understanding of stakeholder needs Create positive, strategic relations with the media Manage PR crises decisively
What you will learn: Location: Duration: Fees: Dates: Lagos, One Week £2,200 23 May – 27 May Nigeria
How to make the case for internal communications Using staff as advocates How to present information accurately and persuasively The use of practical tools like staff intranets and internal newsletters The growth and impact of online communication The use of websites, e-zines and email Online consultation techniques
Policy-making and service delivery The role of communications in policy planning and development How to create an effective communication strategy and plan How to communicate with stakeholders, such as partners and funders How to brief ministers and senior government officials
This programme is endorsed by the International Public Relations Association
Public Relations Programme aim In an environment of media scrutiny and greater public demands for freedom of information, an organisation’s essential asset is its reputation. Building a reputation requires a significant understanding of your audiences: how, where and why you are communicating, and mastery of various communication channels, tools and situations. These include brand identity, media relations, online presence, communications with staff and stakeholders, and handling a PR crisis. Aimed at public relations, marketing and communications managers and practitioners, this programme is a lively, engaging fortnight spent in the company of some the of best international PR experts and tutors – with plenty of focused exercises, field visits and collegial discussion. It focuses on developing a practical PR strategy for governmental or public bodies, as well as for large businesses. Managers and leaders not directly involved in communications strategy will also be able to gain a valuable insight to add to their overall organisational management competencies.
Location: Duration: Fees: Dates: London Two Weeks £3,750 27 Jun – 08 Jul 12 Sep – 23 Sep
What you will learn: Public relations (PR) as a core function in your organisational structure and how it links to an overall marketing and communications strategy How to develop and manage a PR strategy and programme, with buy-in across the organisation Reputation as an asset – what builds it and what undermines it Best practice in PR crisis management The impact of the digital revolution on PR, and how to master social media The latest thinking on corporate social responsibility (CSR) and ethical issues in PR The role and function of political lobbying and public affairs
Benefits of attending - You will be able to: Bolster your organisation’s reputation through an effective public relations programme and strategy Prepare a PR crisis manual and train others in PR crisis handling Understand the fast-shifting digital environment, and how it can work for you
This programme is endorsed by the International Public Relations Association
“At RIPA International we understand that one of the most cost effective options is for us to bring our highly experienced training consultants to your organisation, so that larger groups of your staff can benefit from our learning solutions. Just contact us to find out more about our oversees programmes and workshops.” Denise Smart, RIPA International Managing Director
96% of delegates who attended our ‘Communication Strategies’ programme rated their overall experience at RIPA International as excellent.
Evaluation undertaken by 12 clients
Effective Speech Writing and Speech Making for Leaders
Communication Strategies
Workshop aim
Programme aim
External communication – the media and the public
Effective communication lies at the heart of modern government and commerce. It enables governments and businesses to link directly to their people: those who work for them or with them and those whom they serve.
Communicating with the public through the media How to write effectively How to create effective speeches and presentations How to manage a communication crisis TV and radio interview techniques Internal communication
This programme teaches the art and science of effective speechwriting and speech-making. It looks at the use of speeches as a tool of leadership, as part of a communications strategy, and as a method of changing public perception and action. It takes you on a journey from the ancient Greeks and Romans to Barack Obama, via great orators like Martin Luther King, Winston Churchill and other world leaders. Tutors use real-life excerpts to illustrate key points, and the workshop culminates in a speech-making masterclass which will leave you feeling confident and ready to deliver high-quality speeches to any size of audience.
What you will learn: Tricks of the trade and rhetorical devices to make a speech stand out How to write and structure a speech, and methods to tackle nerves How to match your speech to the audience How to write speeches for other people, such as presidents and CEOs How to avoid traps and pitfalls
Benefits of attending - You will be able to: Learn speech-making and speech-writing techniques that will enhance your standing as a leader Make your speeches a significant experience for your audiences Write exciting and memorable speeches for senior officials, especially those holding public office
Location: Duration: Fees: Dates: London One Week £2,200 14 Mar – 18 Mar 17 Oct – 21 Oct
This programme is designed to help policy-makers and senior personnel to understand strategic communication and how it can be harnessed to achieve overall goals. It will enable you to focus on opportunities for innovation and improvement in your department’s communication function and how to use the best techniques to encourage information flow through the organisation and to the public.
Location: Duration: Fees: Dates: London Two Weeks £3,750 31 May – 10 Jun 21 Nov – 02 Dec
Benefits of attending - You will be able to: Produce well-planned communication strategies based on a clear understanding of stakeholder needs Create positive, strategic relations with the media Manage PR crises decisively
What you will learn: Location: Duration: Fees: Dates: Lagos, One Week £2,200 23 May – 27 May Nigeria
How to make the case for internal communications Using staff as advocates How to present information accurately and persuasively The use of practical tools like staff intranets and internal newsletters The growth and impact of online communication The use of websites, e-zines and email Online consultation techniques
Policy-making and service delivery The role of communications in policy planning and development How to create an effective communication strategy and plan How to communicate with stakeholders, such as partners and funders How to brief ministers and senior government officials
This programme is endorsed by the International Public Relations Association
Public Relations Programme aim In an environment of media scrutiny and greater public demands for freedom of information, an organisation’s essential asset is its reputation. Building a reputation requires a significant understanding of your audiences: how, where and why you are communicating, and mastery of various communication channels, tools and situations. These include brand identity, media relations, online presence, communications with staff and stakeholders, and handling a PR crisis. Aimed at public relations, marketing and communications managers and practitioners, this programme is a lively, engaging fortnight spent in the company of some the of best international PR experts and tutors – with plenty of focused exercises, field visits and collegial discussion. It focuses on developing a practical PR strategy for governmental or public bodies, as well as for large businesses. Managers and leaders not directly involved in communications strategy will also be able to gain a valuable insight to add to their overall organisational management competencies.
Location: Duration: Fees: Dates: London Two Weeks £3,750 27 Jun – 08 Jul 12 Sep – 23 Sep
What you will learn: Public relations (PR) as a core function in your organisational structure and how it links to an overall marketing and communications strategy How to develop and manage a PR strategy and programme, with buy-in across the organisation Reputation as an asset – what builds it and what undermines it Best practice in PR crisis management The impact of the digital revolution on PR, and how to master social media The latest thinking on corporate social responsibility (CSR) and ethical issues in PR The role and function of political lobbying and public affairs
Benefits of attending - You will be able to: Bolster your organisation’s reputation through an effective public relations programme and strategy Prepare a PR crisis manual and train others in PR crisis handling Understand the fast-shifting digital environment, and how it can work for you
This programme is endorsed by the International Public Relations Association
“At RIPA International we understand that one of the most cost effective options is for us to bring our highly experienced training consultants to your organisation, so that larger groups of your staff can benefit from our learning solutions. Just contact us to find out more about our oversees programmes and workshops.” Denise Smart, RIPA International Managing Director
2011 Schedule, Spring - Summer Month
Weeks
Start
End
April
Month
Weeks
Start
End
June continued
PRINCE2®
2
04 Apr
15 Apr
Procurement Audit
2
20 Jun
01 Jul
Evidence Based Policy Making
1
04 Apr
08 Apr
Project and Programme Management
2
20 Jun
01 Jul
Leadership
2
11 Apr
21 Apr
Planning for Change: A Strategic Approach
1
20 Jun
24 Jun
Improving Performance and Productivity
2
26 Apr
06 May
1
27 Jun
01 Jul
Effective Tendering, Award of Contract and Managing your Provider
Public Sector Reform: Building Capacity and Performance - Bridgetown
2
26 Apr
06 May
Implementing Sustainable Change
1
27 Jun
01 Jul
Judicial Case Management
1
27 Jun
01 Jul
May Public and Private Sector Corporate Governance
2
03 May 13 May
Public Relations
2
27 Jun
08 Jul
A Modern Approach to Procurement: A Strategic Perspective
2
09 May 20 May
Training the Trainer
2
27 Jun
08 Jul
Coaching and Mentoring
1
09 May 13 May
Translating Policy into Legislation
2
27 Jun
08 Jul
Impact Assessment
1
09 May 13 May
Public Sector Reform: Building Capacity and Performance
Improving Performance and Productivity
2
04 Jul
15 Jul
2
09 May 20 May
Monitoring and Evaluation
2
04 Jul
15 Jul
1
04 Jul
08 Jul
July
Project and Programme Management - Dar es Salaam
1
09 May 13 May
Succession Planning and Talent Management - Lilongwe
Consulting Skills
2
16 May
1
04 Jul
08 Jul
Judicial Ethics
1
16 May 20 May
Community Driven Development: Building Effective Local Services through Community Empowerment
Outsourcing in the Energy and Utility Sector
1
16 May 20 May
Managing People Through Change: Attitudes and Behaviours
1
04 Jul
08 Jul
Speech Writing and Speech Making for Leaders - Lagos
1
23 May 27 May
Supply Chain Management
1
11 Jul
15 Jul
Developing a Modern Human Resource Function
2
23 May
03 Jun
Balanced Scorecard
2
11 Jul
22 Jul
Communication Strategies
2
31 May
10 Jun
Leadership
2
11 Jul
22 Jul
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2
31 May
10 Jun
Ethics, Accountabililty and Corruption Prevention
2
18 Jul
29 Jul
Financial Risk Management
2
18 Jul
29 Jul
Job Evaluation and Workforce Development Planning
2
18 Jul
29 Jul
Maximising Information: Implementing Records Management Systems
2
18 Jul
29 Jul
Training the Trainer - Kuala Lumpur
1
25 Jul
29 Jul
Developing Strategic Skills for Organisational Improvement
2
25 Jul
05 Aug
Crisis Management
2
25 Jul
05 Aug
Gender Mainstreaming
2
25 Jul
05 Aug
27 May
June Mediation in the Workplace
1
06 Jun
10 Jun
Utility Debt Management: Maximising Income and Cash Flow
1
06 Jun
10 Jun
Public Financial Management: Planning and Control
2
06 Jun
17 Jun
Judicial Administration: Benchmarking the Effectiveness of Reform
2
13 Jun
24 Jun
Insitiutional Development for Permanent Secretaries and Senior Executives - Dubai
1
13 Jun
17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2
13 Jun
24 Jun
Evaluating and Developing the Training Function
2
13 Jun
24 Jun
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11COM1 Tax – Fees for UK programmes and workshops are subject to UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.
August Succession Planning and Talent Management
1
01 Aug
05 Aug
Procurement and Contract Management - Lusaka
1
08 Aug
12 Aug
Planning for Change: A Strategic Approach
1
08 Aug
12 Aug
Energy Audit Techniques
1
15 Aug
19 Aug
PRINCE2®
2
15 Aug
26 Aug
Implementing Sustainable Change
1
15 Aug
19 Aug
Managing People Through Change: Attitudes and Behaviours
1
22 Aug
26 Aug
Public Financial Management: Planning and Control
2
22 Aug
02 Sep
Communication Clear and transparent communication is increasingly important for government ministries, departments, agencies and the corporate sector alike. The exponential growth in 24/7 media channels and the power of the internet mean that key information must be communicated quickly and accurately to ensure any medium is able to convey the appropriate message with maximum impact.
RIPA International’s suite of programmes focuses on communications planning and management and provides you and your staff with core practical tools and techniques to become more effective communicators for your organisation. To reinforce your learning experience, you will meet experts working at the heart of the latest public relations and communications initiatives across UK government and business.
+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk