Facilitation Skills
Facilitation Skills Overview How you facilitate plays an important role identifying the responsibilities of others, how you motivate groups of people and remove the obstacles that allow your business to progress.
Who is it for? Those who wish to develop their communication skills in meetings or focus groups, to empower and challenge their teams, whilst providing support, and nurturing staff.
What you will learn:
Understanding what is meant by facilitation Being clear as to the role of the facilitator and the key skills needed to work with groups How to keep a group motivated and dealing with disagreement and conflict Exploring visual and creative techniques Opportunities to practise the skills learnt Defining what facilitate and facilitation mean Identify the skills and competencies required when facilitating Selecting the appropriate facilitation method Managing conflict constructively and the barriers to problem solving.
Establish rapport quickly and effectively whilst recognising the importance of interpersonal skills The 4 stages of facilitation, the benefits of structure and questioning techniques Gain commitment from your colleagues through decision making and consensus
Benefits of attending – You will be able to:
Duration: 2 days Ref: KFSK6
To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development