93% of delegates who attended our IPSAS* workshop told us that the speakers answered all questions asked and provided everyone with appropriate information International Public Sector Accounting Standards* What you will learn:
Workshop aim Modern governments require a deep understanding of how both the private and public sectors operate. Sound financial management requires financial reporting to be on a common platform to help with the allocation of resources in support of organisations’ strategic objectives. This applies to the management of the public sector but also applies to the regulation and supervision of the private sector and the overall management of the national economy. This workshop demonstrates the need for efficient and effective financial management across governmental organisations: to clients, to their national executive and legislative bodies and to individual citizens and customers. We will consider the main requirements of International Public Sector Accounting Standards (IPSAS) and, by demonstrating how they affect financial reports, will help you to apply IPSAS within your organisation. (Time will be given to improving skills in the technical aspects of IPSAS.)
Location: Duration: Fees: Dates: London One Week £2,200 28 Mar – 01 Apr 17 Oct – 21 Oct
How common standards of financial reporting can help to make key financial judgements in different legal and financial jurisdictions The legal and ethical framework behind the development of international accounting standards How such standards apply across both the public and private sectors, and how modern governmental institutions need to understand the implications of both in terms of managing the public sector and supporting and regulating the private sector How governments, central banks and regulatory bodies have responded to the international banking and credit crisis The background to the development of IPSAS, including the role of the International Accounting Standards Board (ISAB) and the application of the International Accounting Standards (IAS) in the private sector The implications of using resource accounting and budgeting in public sector organisations Review of current developments in IPSAS and in specific technical areas
Benefits of attending - You will be able to: Identify which IPSAS are likely to apply specifically to your organisation and apply key requirements from each to your organisation’s financial systems and published accounts Ensure compliance with relevant IPSAS Make necessary preparations for any introduction of resource accounting and budgeting
Procurement and Contract Management Workshop aim
What you will learn:
The aim of contract management is to ensure the delivery of a cost effective and reliable service at an agreed price and standard. It must be consistent with legal requirements and financial propriety. Effective monitoring of contracts ensures that compliance is built into the relationship between contractor and the awarding body (the client/ customer) at all stages of the contractual relationship. This programme internationally benchmarks differing methodologies and approaches in undertaking these critical first-stage areas of the contract management cycle. You will undertake site visits and listen to guest speakers with practical experience in contract management and in the burgeoning area of sustainable procurement, both within the UK and internationally.
Operating a successful selective tender list and seeking expressions of interest in the open market Decisions concerning the method of contracting ( length of contract, partnership arrangements, appropriate contract conditions) Maximising benefits through successful association with suppliers Understanding the drivers to Business Process Outsourcing (BPO) Principles of effective contract negotiation Building into contracts safeguards and sanctions for non-performance Attracting more and better contractors An introduction to sustainable procurement and social responsibilities Value for money considerations (price, quality, availability, functionality) The entire life cycle of products
Benefits of attending - You will be able to: Location: Duration: Lusaka, One Week Zambia
Fees: Dates: £2,200 08 Aug – 12 Aug
Understand the opportunities arising in the international marketplace with the rapid expansion of business process outsourcing Understand contract price mechanisms and risk Recommend, support and influence opportunities to improve procurement and contracting and the award of tenders in your own organisation
Schedule, Winter – Spring Month
Weeks
Start
End
January
Month
Weeks
Start
End
May
Developing a Modern Human Resource Function
2
24 Jan
04 Feb
Public and Private Sector Corporate Governance
2
03 May
13 May
Planning for Change: A Strategic Approach
1
24 Jan
28 Jan
2
09 May
20 May
Implementing Sustainable Change
1
31 Jan
04 Feb
A Modern Approach to Procurement: A Strategic Perspective Coaching and Mentoring
1
09 May
13 May
Impact Assessment
1
09 May
13 May
Public Sector Reform: Building Capacity and Performance
2
09 May
20 May
Project and Programme Management - Dar es Salaam
1
09 May
13 May
Consulting Skills
2
16 May
27 May
Judicial Ethics
1
16 May
20 May
Outsourcing in the Energy and Utility Sector
1
16 May
20 May
February Evaluating and Developing the Training Function
2
07 Feb
18 Feb
Managing People Through Change: Attitudes and Behaviours
1
07 Feb
11 Feb
Training the Trainer
2
21 Feb
04 Mar
Project and Programme Management
2
21 Feb
04 Mar
Public Financial Management: Planning and Control
2
21 Feb
04 Mar
March Job Evaluation and Workforce Development Planning
2
07 Mar
18 Mar
Speech Writing and Speech Making for Leaders - Lagos
1
23 May
27 May
Monitoring and Evaluation
2
07 Mar
18 Mar
Developing a Modern Human Resource Function
2
23 May
03 Jun
Improving Public Service Delivery
2
07 Mar
18 Mar
Communication Strategies
2
31 May
10 Jun
Developing Strategic Skills for Organisational Improvement
2
14 Mar
25 Mar
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2
31 May
10 Jun
Effective Speech Writing and Speech Making for Leaders
1
14 Mar
18 Mar
June
Negotiation and Conflict Resolution
2
21 Mar
01 Apr
Mediation in the Workplace
1
06 Jun
10 Jun
Ethics, Accountabililty and Corruption Prevention
2
21 Mar
01 Apr
Utility Debt Management: Maximising Income and Cash Flow
1
06 Jun
10 Jun
Succession Planning and Talent Management
1
28 Mar
01 Apr
Public Financial Management: Planning and Control
2
06 Jun
17 Jun
International Public Sector Accounting Standards
1
28 Mar
01 Apr
Judicial Administration: Benchmarking the Effectiveness of Reform
2
13 Jun
24 Jun
Insitiutional Development for Permanent Secretaries and Senior Executives - Dubai
1
13 Jun
17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2
13 Jun
24 Jun
Evaluating and Developing the Training Function
2
13 Jun
24 Jun
Procurement Audit
2
20 Jun
01 Jul
Project and Programme Management
2
20 Jun
01 Jul
Planning for Change: A Strategic Approach
1
20 Jun
24 Jun
Public Sector Reform: Building Capacity and Performance - Bridgetown
1
27 Jun
01 Jul
Implementing Sustainable Change
1
27 Jun
01 Jul
Judicial Case Management
1
27 Jun
01 Jul
Public Relations
2
27 Jun
08 Jul
Training the Trainer
2
27 Jun
08 Jul
Translating Policy into Legislation
2
27 Jun
08 Jul
April PRINCE2®
2
04 Apr
15 Apr
Evidence Based Policy Making
1
04 Apr
08 Apr
Leadership
2
11 Apr
21 Apr
Improving Performance and Productivity
2
26 Apr
06 May
Effective Tendering, Award of Contract and Managing your Provider
2
26 Apr
06 May
Financial Management and Procurement The International Federation of Accountants (IFAC) and the World Bank emphasise the need to strengthen the finance profession in developing and emerging economies in order to achieve a stable and stronger financial performance – fundamental to the effective delivery of public services. International donors, governments, national and local institutions, including regulators and professional accountancy bodies, need to work together to achieve long-lasting improvements, transparency and accountability in public financial management.
RIPA International’s range of specialist financial and procurement programmes and workshops address your organisation’s financial management challenges at both country, regional and global levels. They will help you to strengthen your organisation’s overall financial performance through developing and sustaining strong financial management, auditing, procurement and contracting systems.
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11FMP1 Tax – Fees for UK programmes and workshops are quote of UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.
+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk
100% of delegates who attended our “Procurement Audit” course said that the course content was relevant and met all of their objectives The Complete Procurement Cycle Programme aim
1
2
What you will learn:
Combining both ‘Effective Tendering, Award of Contract and Managing your Provider’ and ‘A Modern Approach to Procurement: A Strategic Perspective’, this comprehensive four-week programme will improve your knowledge of procurement, tendering processes, regulatory frameworks, risks on all aspects of the procurement cycle, procurement strategies and contract supervision The programme covers the full procurement cycle and key principles from the start of the process, through effective tendering documentation, the evaluation process and the legal aspects of award of tender, to the management of providers. We look at the linkages between procurement strategies and the improved delivery of corporate and organisational objectives using these strategies. The programme examines the risks associated with poor procurement practice and the abuse of procurement processes by contractors through cartels, price rings and unfair restrictions on trade.
Programme aim
Developing your practical skills in the audit process from planning to execution and reporting and monitoring recommendations Procurement strategies Procurement processes including specification, tendering, evaluation and awarding of contracts Framework agreements compliance Quality control Post-procurement reviews
Benefits of attending - You will be able to: Gain knowledge in all the key areas required for anyone working within the procurement area Gain maximum value for money and commercial advantage for your organisation Ensure robust procurement processes are aligned to burgeoning national and international statutory and regulatory requirements
1
2
What you will learn:
Delegates will be able to expand their knowledge and understanding and be well positioned to recommend, support and influence opportunities to improve procurement processes within their own organisations.
The role and skills required of an effective procurement manager Planning the contracting process so that it meets the required time frame, is fair and within bounds of probity Integrating key performance indicators (KPIs) into your service contracts Operating a successful tender list and seeking expressions of interest in the open market Using method statements to enhance your ability to assess, at the tender evaluation stage, the worthiness of your potential providers Taking the right steps to ensure a rigorous and impartial tender evaluation process
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 26 Apr – 06 May 31 Oct – 11 Nov
1
2
= Comprehensive training
An emphasis on both central government and private sector perspectives in the UK, growing initiatives in sustainable procurement internationally and a review of contemporary World Bank procurement policies is complemented by visiting practitioners facilitating case study assessments and identifying appropriate measures required to introduce or enhance the strategic procurement capability of participants’ own organisations.
1
2
What you will learn: The latest developments in UK procurement policies including sustainable procurement Developing national and local procurement strategies Processes of the World Bank’s Articles of Agreement How a ‘win-win’ approach with providers maximises long-term benefits Conducting effective contract review meetings with your provider The principles of negotiation through role-play scenarios Applying tender evaluation methodology to contractors’ proposals Understanding the drivers for successful business process outsourcing (BPO)
Benefits of attending - You will be able to: Understand the background underpinning World Bank procurement policies Understand the opportunities arising in the international marketplace with the rapid expansion of business process outsourcing Understand the options available to safeguard against the non-performance of contracts
Encourage a review of your organisation’s detailed tendering procedures in order to enhance the opportunities for cost savings and services provided Improve your ability to understand procurement briefs and building quality into your contracts through KPIs Develop systemised tender evaluation methodology
To gain a comprehensive insight into the subject areas that are most relevant to you, we encourage you to link together separate programmes or workshops to cover all the development areas you need to build the knowledge and skills necessary for you. We will suggest appropriate combinations of programmes to meet your specific learning needs, and focused support will help you acquire the right skills to take back with you to your organisation.
Financial Risk Management What you will learn:
Programme aim The management of risk is fundamental to the efficient and effective implementation of policy and programmes for government and its agencies, as well as for the ongoing success of an individual organisation’s strategy, business development and operations. In today’s global economy, it is a formal requirement underpinning international standards, corporate governance and quality assurance measures. Financial risk has had its profile raised recently due to events in the international banking sector and the general economic downturn. Organisations have seen turnover fall in key areas, bad debt rise and, in government’s case, the cost of social support programmes soar. All of these are examples of risks materialising, often in ways that were not previously well understood. This programme will deal with budgetary, trading, propriety, fiscal and treasury management risk, setting out the techniques for risk identification, assessment and mitigation. We will examine the roles of managers, financial managers and internal and external audit in managing risk and the governance arrangements that support and enforce the management of risk.
Location: Duration: London Two Weeks
Location: Duration: Fees: Dates: London Two Weeks £3,750 09 May - 20 May 14 Nov – 25 Nov
Effective Tendering, Award of Contract and Managing your Provider Anyone involved in the tender and procurement of goods and/or services will benefit from this programme, which offers a theoretical underpinning backed by practitioner experience. It covers the detailed steps of the full procurement cycle as well as key principles in each stage of the process, through effective tendering documentation, the evaluation process and the legal aspects of award of tender, to the management of providers.
This programme offers the opportunity to build a strategic approach to the procurement of goods and services across your organisation, ensuring a more structured system is effectively developed, adopted or enhanced. Strategic procurement supports stronger supplier and contractor management capabilities for the whole organisation by limiting the negative effects of unilateral tendering and piecemeal management of contracts with the danger of a lack of due diligence and potential malfeasance. It brings clear cost benefits through the ability to rigorously monitor and enforce service levels, reducing the incidence of contractual dispute and, critically for public services, failed targets.
The programme considers the most challenging aspects of the procurement cycle, including the critical ‘hotspots’ of tender evaluation and contract management.
Location: Duration: Fees: Dates: London Four Weeks £6,200 26 Apr – 20 May 31 Oct – 25 Nov
Programme aim
A Modern Approach to Procurement: A Strategic Perspective
Procurement Audit
Programme aim
What you will learn:
Programme aim
High standards of financial management are central to all other reforms in the public sector. Prospective donors attach growing importance to effective financial management systems.
T he key elements of and evolutions within sound public financial management systems are:
The evolution of the procurement process has led to increasing demands on the professionalism of procurement audit practitioners. With procurement of goods and services a major component of any national budget, maintaining transparency, accountability and fairness in the procurement process is imperative.
Participants and their organisations will benefit from increased knowledge of modern, public financial management practices and the high standards expected of the public sector. With this knowledge, participants will be able to review the resource allocation mechanisms and budgetary and financial controls within their organisations and ensure that resources are better planned and controlled and are consistent with political priorities.
Medium-term expenditure frameworks (MTEF) and planning The principles of good governance in a modern public sector, including institutional arrangements and organisational responsibilities for PFM Effective resource allocation in support of the strategic objectives of the organisation Policy-based budgeting and controls linked to MTEF and to outputs and outcomes Accounting, recording, monitoring and reporting Proactive budget management External scrutiny and audit Tax and revenue management Debt management Financial probity and propriety
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 21 Feb – 04 Mar 06 Jun – 17 Jun 22 Aug – 02 Sep 28 Nov – 09 Dec
Understand the importance of a stable planning and budgeting framework to economic and financial management, propriety and efficiency in the public sector Grasp the need for medium-term financial planning and how effective planning and budgeting should work in the public sector Understand the role of budgeting in performance management and resource allocation
Benefits of attending - You will be able to: Review your organisation’s financial risk exposure Develop a sustainable financial risk management framework Help your organisation to become financially more robust
Fees: Dates: £3,750 18 Jul – 29 Jul
Public Financial Management: Planning and Control
The aim of this programme is to help countries pass these tests by increasing and deepening knowledge of good financial management practices throughout their public sector community. It is designed for policy makers, financial practitioners and line managers with financial and resource management responsibilities.
Developing a financial risk management framework and risk strategy Identifying different aspects of financial risk to the business Risk management processes and the consequences of not undertaking proactive risk management How to deal with fraud and financial malpractice and means of avoiding them Examples of risk management reporting tools and techniques Identifying, analysing, mitigating, monitoring and controlling financial risks Managing risk in debt portfolios Managing investment risk Identifying and managing fiscal risk Project and programme risk
This comprehensive programme will improve your knowledge of procurement, regulatory frameworks, risks on all aspects of the procurement cycle and contract supervision. You will develop your practical skills in the audit process from planning to execution and reporting and monitoring recommendations.
What you will learn: Legal regulatory frameworks governing the audit The procurement cycle and procurement malpractice Principles of risk management Organisational analysis – how procurement is conducted Auditing commercial aspect of outsourcing contracts The procurement function, strategies and policies Ethical sourcing and environmental awareness Analysis and investigation, including what to do if you uncover malpractice How to communicate the audit report Planning the follow-up
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 20 Jun – 01 Jul 19 Sep – 30 Sep
Determine the legal and regulatory requirements for the audit Carry out an analysis of the organisation to be audited, including determining the scope for malpractice in each element of the procurement cycle and a staff assessment Explore possible alternatives to procurement such as outsourcing
100% of delegates who attended our “Procurement Audit” course said that the course content was relevant and met all of their objectives The Complete Procurement Cycle Programme aim
1
2
What you will learn:
Combining both ‘Effective Tendering, Award of Contract and Managing your Provider’ and ‘A Modern Approach to Procurement: A Strategic Perspective’, this comprehensive four-week programme will improve your knowledge of procurement, tendering processes, regulatory frameworks, risks on all aspects of the procurement cycle, procurement strategies and contract supervision The programme covers the full procurement cycle and key principles from the start of the process, through effective tendering documentation, the evaluation process and the legal aspects of award of tender, to the management of providers. We look at the linkages between procurement strategies and the improved delivery of corporate and organisational objectives using these strategies. The programme examines the risks associated with poor procurement practice and the abuse of procurement processes by contractors through cartels, price rings and unfair restrictions on trade.
Programme aim
Developing your practical skills in the audit process from planning to execution and reporting and monitoring recommendations Procurement strategies Procurement processes including specification, tendering, evaluation and awarding of contracts Framework agreements compliance Quality control Post-procurement reviews
Benefits of attending - You will be able to: Gain knowledge in all the key areas required for anyone working within the procurement area Gain maximum value for money and commercial advantage for your organisation Ensure robust procurement processes are aligned to burgeoning national and international statutory and regulatory requirements
1
2
What you will learn:
Delegates will be able to expand their knowledge and understanding and be well positioned to recommend, support and influence opportunities to improve procurement processes within their own organisations.
The role and skills required of an effective procurement manager Planning the contracting process so that it meets the required time frame, is fair and within bounds of probity Integrating key performance indicators (KPIs) into your service contracts Operating a successful tender list and seeking expressions of interest in the open market Using method statements to enhance your ability to assess, at the tender evaluation stage, the worthiness of your potential providers Taking the right steps to ensure a rigorous and impartial tender evaluation process
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 26 Apr – 06 May 31 Oct – 11 Nov
1
2
= Comprehensive training
An emphasis on both central government and private sector perspectives in the UK, growing initiatives in sustainable procurement internationally and a review of contemporary World Bank procurement policies is complemented by visiting practitioners facilitating case study assessments and identifying appropriate measures required to introduce or enhance the strategic procurement capability of participants’ own organisations.
1
2
What you will learn: The latest developments in UK procurement policies including sustainable procurement Developing national and local procurement strategies Processes of the World Bank’s Articles of Agreement How a ‘win-win’ approach with providers maximises long-term benefits Conducting effective contract review meetings with your provider The principles of negotiation through role-play scenarios Applying tender evaluation methodology to contractors’ proposals Understanding the drivers for successful business process outsourcing (BPO)
Benefits of attending - You will be able to: Understand the background underpinning World Bank procurement policies Understand the opportunities arising in the international marketplace with the rapid expansion of business process outsourcing Understand the options available to safeguard against the non-performance of contracts
Encourage a review of your organisation’s detailed tendering procedures in order to enhance the opportunities for cost savings and services provided Improve your ability to understand procurement briefs and building quality into your contracts through KPIs Develop systemised tender evaluation methodology
To gain a comprehensive insight into the subject areas that are most relevant to you, we encourage you to link together separate programmes or workshops to cover all the development areas you need to build the knowledge and skills necessary for you. We will suggest appropriate combinations of programmes to meet your specific learning needs, and focused support will help you acquire the right skills to take back with you to your organisation.
Financial Risk Management What you will learn:
Programme aim The management of risk is fundamental to the efficient and effective implementation of policy and programmes for government and its agencies, as well as for the ongoing success of an individual organisation’s strategy, business development and operations. In today’s global economy, it is a formal requirement underpinning international standards, corporate governance and quality assurance measures. Financial risk has had its profile raised recently due to events in the international banking sector and the general economic downturn. Organisations have seen turnover fall in key areas, bad debt rise and, in government’s case, the cost of social support programmes soar. All of these are examples of risks materialising, often in ways that were not previously well understood. This programme will deal with budgetary, trading, propriety, fiscal and treasury management risk, setting out the techniques for risk identification, assessment and mitigation. We will examine the roles of managers, financial managers and internal and external audit in managing risk and the governance arrangements that support and enforce the management of risk.
Location: Duration: London Two Weeks
Location: Duration: Fees: Dates: London Two Weeks £3,750 09 May - 20 May 14 Nov – 25 Nov
Effective Tendering, Award of Contract and Managing your Provider Anyone involved in the tender and procurement of goods and/or services will benefit from this programme, which offers a theoretical underpinning backed by practitioner experience. It covers the detailed steps of the full procurement cycle as well as key principles in each stage of the process, through effective tendering documentation, the evaluation process and the legal aspects of award of tender, to the management of providers.
This programme offers the opportunity to build a strategic approach to the procurement of goods and services across your organisation, ensuring a more structured system is effectively developed, adopted or enhanced. Strategic procurement supports stronger supplier and contractor management capabilities for the whole organisation by limiting the negative effects of unilateral tendering and piecemeal management of contracts with the danger of a lack of due diligence and potential malfeasance. It brings clear cost benefits through the ability to rigorously monitor and enforce service levels, reducing the incidence of contractual dispute and, critically for public services, failed targets.
The programme considers the most challenging aspects of the procurement cycle, including the critical ‘hotspots’ of tender evaluation and contract management.
Location: Duration: Fees: Dates: London Four Weeks £6,200 26 Apr – 20 May 31 Oct – 25 Nov
Programme aim
A Modern Approach to Procurement: A Strategic Perspective
Procurement Audit
Programme aim
What you will learn:
Programme aim
High standards of financial management are central to all other reforms in the public sector. Prospective donors attach growing importance to effective financial management systems.
T he key elements of and evolutions within sound public financial management systems are:
The evolution of the procurement process has led to increasing demands on the professionalism of procurement audit practitioners. With procurement of goods and services a major component of any national budget, maintaining transparency, accountability and fairness in the procurement process is imperative.
Participants and their organisations will benefit from increased knowledge of modern, public financial management practices and the high standards expected of the public sector. With this knowledge, participants will be able to review the resource allocation mechanisms and budgetary and financial controls within their organisations and ensure that resources are better planned and controlled and are consistent with political priorities.
Medium-term expenditure frameworks (MTEF) and planning The principles of good governance in a modern public sector, including institutional arrangements and organisational responsibilities for PFM Effective resource allocation in support of the strategic objectives of the organisation Policy-based budgeting and controls linked to MTEF and to outputs and outcomes Accounting, recording, monitoring and reporting Proactive budget management External scrutiny and audit Tax and revenue management Debt management Financial probity and propriety
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 21 Feb – 04 Mar 06 Jun – 17 Jun 22 Aug – 02 Sep 28 Nov – 09 Dec
Understand the importance of a stable planning and budgeting framework to economic and financial management, propriety and efficiency in the public sector Grasp the need for medium-term financial planning and how effective planning and budgeting should work in the public sector Understand the role of budgeting in performance management and resource allocation
Benefits of attending - You will be able to: Review your organisation’s financial risk exposure Develop a sustainable financial risk management framework Help your organisation to become financially more robust
Fees: Dates: £3,750 18 Jul – 29 Jul
Public Financial Management: Planning and Control
The aim of this programme is to help countries pass these tests by increasing and deepening knowledge of good financial management practices throughout their public sector community. It is designed for policy makers, financial practitioners and line managers with financial and resource management responsibilities.
Developing a financial risk management framework and risk strategy Identifying different aspects of financial risk to the business Risk management processes and the consequences of not undertaking proactive risk management How to deal with fraud and financial malpractice and means of avoiding them Examples of risk management reporting tools and techniques Identifying, analysing, mitigating, monitoring and controlling financial risks Managing risk in debt portfolios Managing investment risk Identifying and managing fiscal risk Project and programme risk
This comprehensive programme will improve your knowledge of procurement, regulatory frameworks, risks on all aspects of the procurement cycle and contract supervision. You will develop your practical skills in the audit process from planning to execution and reporting and monitoring recommendations.
What you will learn: Legal regulatory frameworks governing the audit The procurement cycle and procurement malpractice Principles of risk management Organisational analysis – how procurement is conducted Auditing commercial aspect of outsourcing contracts The procurement function, strategies and policies Ethical sourcing and environmental awareness Analysis and investigation, including what to do if you uncover malpractice How to communicate the audit report Planning the follow-up
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 20 Jun – 01 Jul 19 Sep – 30 Sep
Determine the legal and regulatory requirements for the audit Carry out an analysis of the organisation to be audited, including determining the scope for malpractice in each element of the procurement cycle and a staff assessment Explore possible alternatives to procurement such as outsourcing
100% of delegates who attended our “Procurement Audit” course said that the course content was relevant and met all of their objectives The Complete Procurement Cycle Programme aim
1
2
What you will learn:
Combining both ‘Effective Tendering, Award of Contract and Managing your Provider’ and ‘A Modern Approach to Procurement: A Strategic Perspective’, this comprehensive four-week programme will improve your knowledge of procurement, tendering processes, regulatory frameworks, risks on all aspects of the procurement cycle, procurement strategies and contract supervision The programme covers the full procurement cycle and key principles from the start of the process, through effective tendering documentation, the evaluation process and the legal aspects of award of tender, to the management of providers. We look at the linkages between procurement strategies and the improved delivery of corporate and organisational objectives using these strategies. The programme examines the risks associated with poor procurement practice and the abuse of procurement processes by contractors through cartels, price rings and unfair restrictions on trade.
Programme aim
Developing your practical skills in the audit process from planning to execution and reporting and monitoring recommendations Procurement strategies Procurement processes including specification, tendering, evaluation and awarding of contracts Framework agreements compliance Quality control Post-procurement reviews
Benefits of attending - You will be able to: Gain knowledge in all the key areas required for anyone working within the procurement area Gain maximum value for money and commercial advantage for your organisation Ensure robust procurement processes are aligned to burgeoning national and international statutory and regulatory requirements
1
2
What you will learn:
Delegates will be able to expand their knowledge and understanding and be well positioned to recommend, support and influence opportunities to improve procurement processes within their own organisations.
The role and skills required of an effective procurement manager Planning the contracting process so that it meets the required time frame, is fair and within bounds of probity Integrating key performance indicators (KPIs) into your service contracts Operating a successful tender list and seeking expressions of interest in the open market Using method statements to enhance your ability to assess, at the tender evaluation stage, the worthiness of your potential providers Taking the right steps to ensure a rigorous and impartial tender evaluation process
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 26 Apr – 06 May 31 Oct – 11 Nov
1
2
= Comprehensive training
An emphasis on both central government and private sector perspectives in the UK, growing initiatives in sustainable procurement internationally and a review of contemporary World Bank procurement policies is complemented by visiting practitioners facilitating case study assessments and identifying appropriate measures required to introduce or enhance the strategic procurement capability of participants’ own organisations.
1
2
What you will learn: The latest developments in UK procurement policies including sustainable procurement Developing national and local procurement strategies Processes of the World Bank’s Articles of Agreement How a ‘win-win’ approach with providers maximises long-term benefits Conducting effective contract review meetings with your provider The principles of negotiation through role-play scenarios Applying tender evaluation methodology to contractors’ proposals Understanding the drivers for successful business process outsourcing (BPO)
Benefits of attending - You will be able to: Understand the background underpinning World Bank procurement policies Understand the opportunities arising in the international marketplace with the rapid expansion of business process outsourcing Understand the options available to safeguard against the non-performance of contracts
Encourage a review of your organisation’s detailed tendering procedures in order to enhance the opportunities for cost savings and services provided Improve your ability to understand procurement briefs and building quality into your contracts through KPIs Develop systemised tender evaluation methodology
To gain a comprehensive insight into the subject areas that are most relevant to you, we encourage you to link together separate programmes or workshops to cover all the development areas you need to build the knowledge and skills necessary for you. We will suggest appropriate combinations of programmes to meet your specific learning needs, and focused support will help you acquire the right skills to take back with you to your organisation.
Financial Risk Management What you will learn:
Programme aim The management of risk is fundamental to the efficient and effective implementation of policy and programmes for government and its agencies, as well as for the ongoing success of an individual organisation’s strategy, business development and operations. In today’s global economy, it is a formal requirement underpinning international standards, corporate governance and quality assurance measures. Financial risk has had its profile raised recently due to events in the international banking sector and the general economic downturn. Organisations have seen turnover fall in key areas, bad debt rise and, in government’s case, the cost of social support programmes soar. All of these are examples of risks materialising, often in ways that were not previously well understood. This programme will deal with budgetary, trading, propriety, fiscal and treasury management risk, setting out the techniques for risk identification, assessment and mitigation. We will examine the roles of managers, financial managers and internal and external audit in managing risk and the governance arrangements that support and enforce the management of risk.
Location: Duration: London Two Weeks
Location: Duration: Fees: Dates: London Two Weeks £3,750 09 May - 20 May 14 Nov – 25 Nov
Effective Tendering, Award of Contract and Managing your Provider Anyone involved in the tender and procurement of goods and/or services will benefit from this programme, which offers a theoretical underpinning backed by practitioner experience. It covers the detailed steps of the full procurement cycle as well as key principles in each stage of the process, through effective tendering documentation, the evaluation process and the legal aspects of award of tender, to the management of providers.
This programme offers the opportunity to build a strategic approach to the procurement of goods and services across your organisation, ensuring a more structured system is effectively developed, adopted or enhanced. Strategic procurement supports stronger supplier and contractor management capabilities for the whole organisation by limiting the negative effects of unilateral tendering and piecemeal management of contracts with the danger of a lack of due diligence and potential malfeasance. It brings clear cost benefits through the ability to rigorously monitor and enforce service levels, reducing the incidence of contractual dispute and, critically for public services, failed targets.
The programme considers the most challenging aspects of the procurement cycle, including the critical ‘hotspots’ of tender evaluation and contract management.
Location: Duration: Fees: Dates: London Four Weeks £6,200 26 Apr – 20 May 31 Oct – 25 Nov
Programme aim
A Modern Approach to Procurement: A Strategic Perspective
Procurement Audit
Programme aim
What you will learn:
Programme aim
High standards of financial management are central to all other reforms in the public sector. Prospective donors attach growing importance to effective financial management systems.
T he key elements of and evolutions within sound public financial management systems are:
The evolution of the procurement process has led to increasing demands on the professionalism of procurement audit practitioners. With procurement of goods and services a major component of any national budget, maintaining transparency, accountability and fairness in the procurement process is imperative.
Participants and their organisations will benefit from increased knowledge of modern, public financial management practices and the high standards expected of the public sector. With this knowledge, participants will be able to review the resource allocation mechanisms and budgetary and financial controls within their organisations and ensure that resources are better planned and controlled and are consistent with political priorities.
Medium-term expenditure frameworks (MTEF) and planning The principles of good governance in a modern public sector, including institutional arrangements and organisational responsibilities for PFM Effective resource allocation in support of the strategic objectives of the organisation Policy-based budgeting and controls linked to MTEF and to outputs and outcomes Accounting, recording, monitoring and reporting Proactive budget management External scrutiny and audit Tax and revenue management Debt management Financial probity and propriety
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 21 Feb – 04 Mar 06 Jun – 17 Jun 22 Aug – 02 Sep 28 Nov – 09 Dec
Understand the importance of a stable planning and budgeting framework to economic and financial management, propriety and efficiency in the public sector Grasp the need for medium-term financial planning and how effective planning and budgeting should work in the public sector Understand the role of budgeting in performance management and resource allocation
Benefits of attending - You will be able to: Review your organisation’s financial risk exposure Develop a sustainable financial risk management framework Help your organisation to become financially more robust
Fees: Dates: £3,750 18 Jul – 29 Jul
Public Financial Management: Planning and Control
The aim of this programme is to help countries pass these tests by increasing and deepening knowledge of good financial management practices throughout their public sector community. It is designed for policy makers, financial practitioners and line managers with financial and resource management responsibilities.
Developing a financial risk management framework and risk strategy Identifying different aspects of financial risk to the business Risk management processes and the consequences of not undertaking proactive risk management How to deal with fraud and financial malpractice and means of avoiding them Examples of risk management reporting tools and techniques Identifying, analysing, mitigating, monitoring and controlling financial risks Managing risk in debt portfolios Managing investment risk Identifying and managing fiscal risk Project and programme risk
This comprehensive programme will improve your knowledge of procurement, regulatory frameworks, risks on all aspects of the procurement cycle and contract supervision. You will develop your practical skills in the audit process from planning to execution and reporting and monitoring recommendations.
What you will learn: Legal regulatory frameworks governing the audit The procurement cycle and procurement malpractice Principles of risk management Organisational analysis – how procurement is conducted Auditing commercial aspect of outsourcing contracts The procurement function, strategies and policies Ethical sourcing and environmental awareness Analysis and investigation, including what to do if you uncover malpractice How to communicate the audit report Planning the follow-up
Benefits of attending - You will be able to: Location: Duration: Fees: Dates: London Two Weeks £3,750 20 Jun – 01 Jul 19 Sep – 30 Sep
Determine the legal and regulatory requirements for the audit Carry out an analysis of the organisation to be audited, including determining the scope for malpractice in each element of the procurement cycle and a staff assessment Explore possible alternatives to procurement such as outsourcing
93% of delegates who attended our IPSAS* workshop told us that the speakers answered all questions asked and provided everyone with appropriate information International Public Sector Accounting Standards* What you will learn:
Workshop aim Modern governments require a deep understanding of how both the private and public sectors operate. Sound financial management requires financial reporting to be on a common platform to help with the allocation of resources in support of organisations’ strategic objectives. This applies to the management of the public sector but also applies to the regulation and supervision of the private sector and the overall management of the national economy. This workshop demonstrates the need for efficient and effective financial management across governmental organisations: to clients, to their national executive and legislative bodies and to individual citizens and customers. We will consider the main requirements of International Public Sector Accounting Standards (IPSAS) and, by demonstrating how they affect financial reports, will help you to apply IPSAS within your organisation. (Time will be given to improving skills in the technical aspects of IPSAS.)
Location: Duration: Fees: Dates: London One Week £2,200 28 Mar – 01 Apr 17 Oct – 21 Oct
How common standards of financial reporting can help to make key financial judgements in different legal and financial jurisdictions The legal and ethical framework behind the development of international accounting standards How such standards apply across both the public and private sectors, and how modern governmental institutions need to understand the implications of both in terms of managing the public sector and supporting and regulating the private sector How governments, central banks and regulatory bodies have responded to the international banking and credit crisis The background to the development of IPSAS, including the role of the International Accounting Standards Board (ISAB) and the application of the International Accounting Standards (IAS) in the private sector The implications of using resource accounting and budgeting in public sector organisations Review of current developments in IPSAS and in specific technical areas
Benefits of attending - You will be able to: Identify which IPSAS are likely to apply specifically to your organisation and apply key requirements from each to your organisation’s financial systems and published accounts Ensure compliance with relevant IPSAS Make necessary preparations for any introduction of resource accounting and budgeting
Procurement and Contract Management Workshop aim
What you will learn:
The aim of contract management is to ensure the delivery of a cost effective and reliable service at an agreed price and standard. It must be consistent with legal requirements and financial propriety. Effective monitoring of contracts ensures that compliance is built into the relationship between contractor and the awarding body (the client/ customer) at all stages of the contractual relationship. This programme internationally benchmarks differing methodologies and approaches in undertaking these critical first-stage areas of the contract management cycle. You will undertake site visits and listen to guest speakers with practical experience in contract management and in the burgeoning area of sustainable procurement, both within the UK and internationally.
Operating a successful selective tender list and seeking expressions of interest in the open market Decisions concerning the method of contracting ( length of contract, partnership arrangements, appropriate contract conditions) Maximising benefits through successful association with suppliers Understanding the drivers to Business Process Outsourcing (BPO) Principles of effective contract negotiation Building into contracts safeguards and sanctions for non-performance Attracting more and better contractors An introduction to sustainable procurement and social responsibilities Value for money considerations (price, quality, availability, functionality) The entire life cycle of products
Benefits of attending - You will be able to: Location: Duration: Lusaka, One Week Zambia
Fees: Dates: £2,200 08 Aug – 12 Aug
Understand the opportunities arising in the international marketplace with the rapid expansion of business process outsourcing Understand contract price mechanisms and risk Recommend, support and influence opportunities to improve procurement and contracting and the award of tenders in your own organisation
Schedule, Winter – Spring Month
Weeks
Start
End
January
Month
Weeks
Start
End
May
Developing a Modern Human Resource Function
2
24 Jan
04 Feb
Public and Private Sector Corporate Governance
2
03 May
13 May
Planning for Change: A Strategic Approach
1
24 Jan
28 Jan
2
09 May
20 May
Implementing Sustainable Change
1
31 Jan
04 Feb
A Modern Approach to Procurement: A Strategic Perspective Coaching and Mentoring
1
09 May
13 May
Impact Assessment
1
09 May
13 May
Public Sector Reform: Building Capacity and Performance
2
09 May
20 May
Project and Programme Management - Dar es Salaam
1
09 May
13 May
Consulting Skills
2
16 May
27 May
Judicial Ethics
1
16 May
20 May
Outsourcing in the Energy and Utility Sector
1
16 May
20 May
February Evaluating and Developing the Training Function
2
07 Feb
18 Feb
Managing People Through Change: Attitudes and Behaviours
1
07 Feb
11 Feb
Training the Trainer
2
21 Feb
04 Mar
Project and Programme Management
2
21 Feb
04 Mar
Public Financial Management: Planning and Control
2
21 Feb
04 Mar
March Job Evaluation and Workforce Development Planning
2
07 Mar
18 Mar
Speech Writing and Speech Making for Leaders - Lagos
1
23 May
27 May
Monitoring and Evaluation
2
07 Mar
18 Mar
Developing a Modern Human Resource Function
2
23 May
03 Jun
Improving Public Service Delivery
2
07 Mar
18 Mar
Communication Strategies
2
31 May
10 Jun
Developing Strategic Skills for Organisational Improvement
2
14 Mar
25 Mar
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2
31 May
10 Jun
Effective Speech Writing and Speech Making for Leaders
1
14 Mar
18 Mar
June
Negotiation and Conflict Resolution
2
21 Mar
01 Apr
Mediation in the Workplace
1
06 Jun
10 Jun
Ethics, Accountabililty and Corruption Prevention
2
21 Mar
01 Apr
Utility Debt Management: Maximising Income and Cash Flow
1
06 Jun
10 Jun
Succession Planning and Talent Management
1
28 Mar
01 Apr
Public Financial Management: Planning and Control
2
06 Jun
17 Jun
International Public Sector Accounting Standards
1
28 Mar
01 Apr
Judicial Administration: Benchmarking the Effectiveness of Reform
2
13 Jun
24 Jun
Insitiutional Development for Permanent Secretaries and Senior Executives - Dubai
1
13 Jun
17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2
13 Jun
24 Jun
Evaluating and Developing the Training Function
2
13 Jun
24 Jun
Procurement Audit
2
20 Jun
01 Jul
Project and Programme Management
2
20 Jun
01 Jul
Planning for Change: A Strategic Approach
1
20 Jun
24 Jun
Public Sector Reform: Building Capacity and Performance - Bridgetown
1
27 Jun
01 Jul
Implementing Sustainable Change
1
27 Jun
01 Jul
Judicial Case Management
1
27 Jun
01 Jul
Public Relations
2
27 Jun
08 Jul
Training the Trainer
2
27 Jun
08 Jul
Translating Policy into Legislation
2
27 Jun
08 Jul
April PRINCE2®
2
04 Apr
15 Apr
Evidence Based Policy Making
1
04 Apr
08 Apr
Leadership
2
11 Apr
21 Apr
Improving Performance and Productivity
2
26 Apr
06 May
Effective Tendering, Award of Contract and Managing your Provider
2
26 Apr
06 May
Financial Management and Procurement The International Federation of Accountants (IFAC) and the World Bank emphasise the need to strengthen the finance profession in developing and emerging economies in order to achieve a stable and stronger financial performance – fundamental to the effective delivery of public services. International donors, governments, national and local institutions, including regulators and professional accountancy bodies, need to work together to achieve long-lasting improvements, transparency and accountability in public financial management.
RIPA International’s range of specialist financial and procurement programmes and workshops address your organisation’s financial management challenges at both country, regional and global levels. They will help you to strengthen your organisation’s overall financial performance through developing and sustaining strong financial management, auditing, procurement and contracting systems.
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11FMP1 Tax – Fees for UK programmes and workshops are quote of UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.
+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk
93% of delegates who attended our IPSAS* workshop told us that the speakers answered all questions asked and provided everyone with appropriate information International Public Sector Accounting Standards* What you will learn:
Workshop aim Modern governments require a deep understanding of how both the private and public sectors operate. Sound financial management requires financial reporting to be on a common platform to help with the allocation of resources in support of organisations’ strategic objectives. This applies to the management of the public sector but also applies to the regulation and supervision of the private sector and the overall management of the national economy. This workshop demonstrates the need for efficient and effective financial management across governmental organisations: to clients, to their national executive and legislative bodies and to individual citizens and customers. We will consider the main requirements of International Public Sector Accounting Standards (IPSAS) and, by demonstrating how they affect financial reports, will help you to apply IPSAS within your organisation. (Time will be given to improving skills in the technical aspects of IPSAS.)
Location: Duration: Fees: Dates: London One Week £2,200 28 Mar – 01 Apr 17 Oct – 21 Oct
How common standards of financial reporting can help to make key financial judgements in different legal and financial jurisdictions The legal and ethical framework behind the development of international accounting standards How such standards apply across both the public and private sectors, and how modern governmental institutions need to understand the implications of both in terms of managing the public sector and supporting and regulating the private sector How governments, central banks and regulatory bodies have responded to the international banking and credit crisis The background to the development of IPSAS, including the role of the International Accounting Standards Board (ISAB) and the application of the International Accounting Standards (IAS) in the private sector The implications of using resource accounting and budgeting in public sector organisations Review of current developments in IPSAS and in specific technical areas
Benefits of attending - You will be able to: Identify which IPSAS are likely to apply specifically to your organisation and apply key requirements from each to your organisation’s financial systems and published accounts Ensure compliance with relevant IPSAS Make necessary preparations for any introduction of resource accounting and budgeting
Procurement and Contract Management Workshop aim
What you will learn:
The aim of contract management is to ensure the delivery of a cost effective and reliable service at an agreed price and standard. It must be consistent with legal requirements and financial propriety. Effective monitoring of contracts ensures that compliance is built into the relationship between contractor and the awarding body (the client/ customer) at all stages of the contractual relationship. This programme internationally benchmarks differing methodologies and approaches in undertaking these critical first-stage areas of the contract management cycle. You will undertake site visits and listen to guest speakers with practical experience in contract management and in the burgeoning area of sustainable procurement, both within the UK and internationally.
Operating a successful selective tender list and seeking expressions of interest in the open market Decisions concerning the method of contracting ( length of contract, partnership arrangements, appropriate contract conditions) Maximising benefits through successful association with suppliers Understanding the drivers to Business Process Outsourcing (BPO) Principles of effective contract negotiation Building into contracts safeguards and sanctions for non-performance Attracting more and better contractors An introduction to sustainable procurement and social responsibilities Value for money considerations (price, quality, availability, functionality) The entire life cycle of products
Benefits of attending - You will be able to: Location: Duration: Lusaka, One Week Zambia
Fees: Dates: £2,200 08 Aug – 12 Aug
Understand the opportunities arising in the international marketplace with the rapid expansion of business process outsourcing Understand contract price mechanisms and risk Recommend, support and influence opportunities to improve procurement and contracting and the award of tenders in your own organisation
Schedule, Winter – Spring Month
Weeks
Start
End
January
Month
Weeks
Start
End
May
Developing a Modern Human Resource Function
2
24 Jan
04 Feb
Public and Private Sector Corporate Governance
2
03 May
13 May
Planning for Change: A Strategic Approach
1
24 Jan
28 Jan
2
09 May
20 May
Implementing Sustainable Change
1
31 Jan
04 Feb
A Modern Approach to Procurement: A Strategic Perspective Coaching and Mentoring
1
09 May
13 May
Impact Assessment
1
09 May
13 May
Public Sector Reform: Building Capacity and Performance
2
09 May
20 May
Project and Programme Management - Dar es Salaam
1
09 May
13 May
Consulting Skills
2
16 May
27 May
Judicial Ethics
1
16 May
20 May
Outsourcing in the Energy and Utility Sector
1
16 May
20 May
February Evaluating and Developing the Training Function
2
07 Feb
18 Feb
Managing People Through Change: Attitudes and Behaviours
1
07 Feb
11 Feb
Training the Trainer
2
21 Feb
04 Mar
Project and Programme Management
2
21 Feb
04 Mar
Public Financial Management: Planning and Control
2
21 Feb
04 Mar
March Job Evaluation and Workforce Development Planning
2
07 Mar
18 Mar
Speech Writing and Speech Making for Leaders - Lagos
1
23 May
27 May
Monitoring and Evaluation
2
07 Mar
18 Mar
Developing a Modern Human Resource Function
2
23 May
03 Jun
Improving Public Service Delivery
2
07 Mar
18 Mar
Communication Strategies
2
31 May
10 Jun
Developing Strategic Skills for Organisational Improvement
2
14 Mar
25 Mar
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2
31 May
10 Jun
Effective Speech Writing and Speech Making for Leaders
1
14 Mar
18 Mar
June
Negotiation and Conflict Resolution
2
21 Mar
01 Apr
Mediation in the Workplace
1
06 Jun
10 Jun
Ethics, Accountabililty and Corruption Prevention
2
21 Mar
01 Apr
Utility Debt Management: Maximising Income and Cash Flow
1
06 Jun
10 Jun
Succession Planning and Talent Management
1
28 Mar
01 Apr
Public Financial Management: Planning and Control
2
06 Jun
17 Jun
International Public Sector Accounting Standards
1
28 Mar
01 Apr
Judicial Administration: Benchmarking the Effectiveness of Reform
2
13 Jun
24 Jun
Insitiutional Development for Permanent Secretaries and Senior Executives - Dubai
1
13 Jun
17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2
13 Jun
24 Jun
Evaluating and Developing the Training Function
2
13 Jun
24 Jun
Procurement Audit
2
20 Jun
01 Jul
Project and Programme Management
2
20 Jun
01 Jul
Planning for Change: A Strategic Approach
1
20 Jun
24 Jun
Public Sector Reform: Building Capacity and Performance - Bridgetown
1
27 Jun
01 Jul
Implementing Sustainable Change
1
27 Jun
01 Jul
Judicial Case Management
1
27 Jun
01 Jul
Public Relations
2
27 Jun
08 Jul
Training the Trainer
2
27 Jun
08 Jul
Translating Policy into Legislation
2
27 Jun
08 Jul
April PRINCE2®
2
04 Apr
15 Apr
Evidence Based Policy Making
1
04 Apr
08 Apr
Leadership
2
11 Apr
21 Apr
Improving Performance and Productivity
2
26 Apr
06 May
Effective Tendering, Award of Contract and Managing your Provider
2
26 Apr
06 May
Financial Management and Procurement The International Federation of Accountants (IFAC) and the World Bank emphasise the need to strengthen the finance profession in developing and emerging economies in order to achieve a stable and stronger financial performance – fundamental to the effective delivery of public services. International donors, governments, national and local institutions, including regulators and professional accountancy bodies, need to work together to achieve long-lasting improvements, transparency and accountability in public financial management.
RIPA International’s range of specialist financial and procurement programmes and workshops address your organisation’s financial management challenges at both country, regional and global levels. They will help you to strengthen your organisation’s overall financial performance through developing and sustaining strong financial management, auditing, procurement and contracting systems.
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at ripa.training@capita.co.uk and quote ref 11FMP1 Tax – Fees for UK programmes and workshops are quote of UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.
+44 (0)20 7808 5300 www.ripainternational.co.uk ripa.training@capita.co.uk