GENERAL SESSIONS
TUESDAY, APRIL 15 | GENERAL SESSION 1 | 9:30-10:30 AM BELTSS UPDATES
Learn about upcoming changes in licensure requirements and potential rule changes in chapter 6400. BELTSS will provide helpful information to prepare mentors , as well as changes with CE requirements. Learn about NAB changes for those pursuing an assisted living director license.
Steve Jobe, DC, MBA, LNHA, LALD, Executive Director, Board of Executives for Long Term Services and Supports
Rebecca Bollig, LHSE, LALD, Director of Assisted Living, Board of Executives for Long Term Services and Supports
TUESDAY, APRIL 15| GENERAL SESSION 2 | 3:00-4:00 PM AL REPORT CARD UPDATE
Learn about the Assisted Living Report Card directly from the DHS source. Presenters will review a brief history of the project; quality measures and their data sources; plans for 2025 resident and family surveys; and future enhancements to the website.
Lauren Glass, MSW, LGSW, HCBS Quality Improvement Consultant, Minnesota Department of Human Services
Julie Angert, MPP, Senior Research Scientist, Minnesota Department of Human Services
WEDNESDAY, APRIL 16 | GENERAL SESSION 3 | 2:30-3:30 PM
SUPPORTING RESIDENT RIGHTS & SAFETY
Resident rights vs. safety—a tightrope walk to be certain. Representatives from MDH & OOLTC will together discuss provider strategies to balance resident rights and safety.
Parichay Rudina, LICSW, Legislative Specialist, Office of Ombudsman for Long-Term Care
Daphne Ponds, RN, MSN, JD, State Executive Operations Manager, OHFC Director, Health Regulation Division, Office of Health Facility Complaints, Minnesota Department of Health
Amy Hyers, RN, Evaluation Regional Operations Manager, Health Regulation Division, State Evaluations Team, Home Care and Assisted Living, Minnesota Department of Health
TUESDAY
SCHEDULE
7:00-8:00 AM Check-in & Registration
8:00-9:15 AM Welcome & Opening Keynote (with light continental breakfast)
9:30-10:30 AM General Session 1
10:30-11:00 AM Exhibitors/networking break
11:00 AM-12:15 PM Breakout Track 1
12:15-1:30 PM Lunch & Exhibitors
1:30-2:45 PM Breakout Track 2
3:00-4:00 PM General Session 2
4:00 PM Evening social hour & networking
TUESDAY EVENING SOCIAL HOUR
Care Providers of Minnesota invites all attendees, speakers, and exhibitors to stick around and network in the Northland Prefunction area. The first drink—wine, beer, or soft drink—is on us.
We look forward to seeing you, networking, and having a fun time together.
VISIT WITH EXHIBITORS
TUESDAY, APRIL 15th ONLY
8:30 AM–4:00 PM
Visit with vendors, check out new products and services, make new connections, and refresh existing acquaintances.
Accelerated Care Solutions
Advanced Health Institute (AHI)
AlixaRx
Consonus Healthcare
Gallagher
Guardian Pharmacy
Healthcare Academy
HPC–Healthcare Purchasing Connection
Legacy Restoration, LLC
Lotus Pharmacy
Martin Bros. Distributing
McKesson Medical-Surgical
Miller Architects & Builders
Passion for Dining and Nutrition
Pathway Health
ProcareHR
River Oaks of MN
Senior Care Solutions
St. Croix Hospice
Sterling LTC Pharmacy
Thrifty White Pharmacy
Upper Lakes Foods
TUESDAY
BREAKOUT TRACK 1 | 11:00 AM-12:15 PM
1-A: Transformational end–of–life care: Successful integration of services, hospice & the AL
Resident quality of life and end-of-life care is transformed when hospices and ALs integrate clear communication with collaboration in the development of a unified care plan. Presenters will describe the responsibilities of stakeholders and identify the action steps necessary to address the complex needs of terminally ill residents and their families in an AL environment.
Beth Werner, RN, MHA, Quality Coordinator, Hospice, Ecumen
Our vendors support Care Providers of Minnesota throughout the year, so swing by and thank them.! Beginner/new
Jane Danner, MA, LALD, LSW, Director of Regulatory Services, Care Providers of Minnesota
1-B: Hot topics in managing employees
This session will review employees’ rights to breaks and leaves under state and federal laws and discuss when an employer has an obligation to provide reasonable accommodations to an employee. Attorneys Rob Rodè and Ryan Usher will also review common scenarios with difficult employees including following policies, poor performance, and how to best document and address these issues. They will also review best practices for conducting an employee investigation.
Robert Rodè, Esq, Attorney/Partner, Rodè & Coffin, LLC
Ryan Usher, Attorney, Rodè & Coffin, LLC
1-C: Survey management: Beyond the basics. Evaluating compliance & quality in AL
Explore how ALs can move beyond basic compliance with Minnesota Statutes 144G and 4659, aiming for higher standards of quality and safety. With a renewed focus on post-pandemic recovery, this presentation will highlight strategies to foster continuous quality improvement while ensuring compliance with regulatory frameworks. Attendees will gain insight into effective survey management techniques that exceed minimum requirements, enhancing both resident care and organizational excellence.
Niki Ballingrud, Executive Consulting Director, Advanced Health Institute
1-D: Mental health awareness and de-escalation strategies in AL
Learn to recognize mental health needs in residents, apply deescalation techniques to manage conflicts, and promote teamwork and self-care among staff. This session focuses on creating a supportive, safe environment in AL.
Kasey Meyer, MSW, LICSW, Director of Mental Health, Advanced Health Institute
TUESDAY
BREAKOUT TRACK 2 | 1:30-2:45 PM
2-A: Engaging with the new American talent pool
Find out more about the New Americans in LTC grant and Care Providers of Minnesota planned initiatives for the two-year grant period.
Nicole Mattson, LHSE, Vice President of Strategic Initiatives, Care Providers of Minnesota
Asha Ali, Community Outreach & Workforce Navigator, Care Providers of Minnesota
2-B: A caregiver’s guide to communicating with people who have hearing loss
One in three adults between the ages of 65 and 74, and one in two adults ages 75 and older, have hearing loss significant enough to make communicating a challenge. The impacts of age-related hearing loss may be profound and life changing when left untreated. During this training, you will learn about issues associated with hearing loss and correlation between untreated hearing loss and other health conditions. Also, you will learn how to address hearing loss, explore types of assistive technology, communication strategies, and discover communication accommodations that are available.
Calla Kevan, Deaf and Hard of Hearing Specialist, Deaf, DeafBlind and Hard of Hearing State Services Division, Minnesota Department of Human Services
Kelly Scherf, MS, Deaf and Hard of Hearing Specialist, Deaf, DeafBlind and Hard of Hearing State Services Division, Minnesota Department of Human Services
2-C: Quality basics: Fundamentals of quality in AL
Whether you are new to quality or just looking to refresh, join us for an engaging session demonstrating how to support quality and promote person-centered care. Using examples, tools, and case studies, this session will focus on the quality management regulation and integrate practical strategies to create a successful quality structure. Equip yourself with the knowledge and tools to move beyond the “reporting of data” and enhance quality care in your AL.
Tori Edie, BS, LPN, LALD, Quality Improvement Advisor, Stratis Health
2-D: A co-occurring epidemic: Substance use and mental health
Substance use and mental health disorders often occur together, creating a complex and growing public health crisis. This session will explore the intersection of these co-occurring issues, their impact on individuals and communities, and the challenges in treatment and care. Participants will gain insights into effective strategies for addressing both conditions simultaneously, improving outcomes, and supporting resident preferences.
Kasey Meyer, MSW, LICSW, Director of Mental Health, Advanced Health Institute
Marissa Hoffman, LADC, Licensed Alcohol and Drug Counselor, Advanced Health Institute
THANK YOU TO OUR SPONSORS
PRESENTING SPONSOR
GENERAL SESSION SPONSORS
LUNCHEON SPONSOR
KEYNOTE SPONSOR
RECEPTION SPONSOR
AFTERNOON BREAK SPONSOR
WEDNESDAY SCHEDULE
7:30-8:00 AM Check-in & Registration
8:00-9:15 AM Keynote (with light continental breakfast)
9:30-10:45 AM Breakout Track 3
10:45-11:00 AM break
11:00 AM-12:15 PM Breakout Track 4
12:15-1:00 PM Lunch buffet
1:00-2:15 PM Breakout Track 5
2:30-3:45 PM General Session 3
3:45 PM Snack
WEDNESDAY
BREAKOUT TRACK 3 | 9:30-10:45 AM
3-A: OOLTC update: Everyday person-centered care practices & resources
Join us for an update on OOLTC (Office of Ombudsman for Long Term Care) staffing, an overview of process and procedures are when a Regional Ombudsman is working with resident. Concerns happen, no matter the size of the community, or number of residents, Regional Ombudsmen offer a unique perspective on best practices when working with residents to address concerns and work towards resolution. OOLTC will review specific PCC training available for providers as well as self-advocacy workshops, fact sheets and more.
Emma Shepard, Self-Advocacy Specialist, Office of Ombudsman for Long-Term Care - Moving Home Minnesota
Tammy Hollingsworth, Self-Advocacy Specialist, Office of Ombudsman for Long-Term Care - Moving Home Minnesota
Kab Nras Lee, Self Advocacy Specialist, Office of Ombudsman for Long-Term Care - Moving Home Minnesota
3-B: How to mentor an LALD candidate
We will cover the key criteria for becoming a mentor, the expectations for providing guidance and support, and strategies for structuring the mentoring process. Learn how to set clear goals, communicate effectively, and create a productive, goal-oriented experience for your mentee.
Jennifer Gleason, MBA, LNHA, LALD, CEO, Living Services Foundation
CARE PROVIDERS OF MINNESOTA CODE OF CONDUCT
Care Providers of Minnesota (CPM) is committed to providing a safe, productive, and welcoming environment for all program participants, presenters, and CPM staff. The code of conduct applies to all CPM meeting-related events, including those sponsored by organizations other than CPM but held in conjunction with CPM events, on public or private platforms.
All participants, including, but not limited to, attendees, speakers, CPM staff members, and all others are expected to abide by this code of conduct, which may be found here: careproviders.org/conduct
3-C: Updates in diabetes management: Insulin, GLP1s & more
Join us to know what the updates are in treatment and new medications. What can you do to reduce the risk of medication errors and mitigate adverse outcomes when medication errors occur?
There are now many different insulin products available, and we will discuss them all as well as covering best practices in medication handling of diabetes related medications.
Joe Litsey, PharmD BCGP, Director of Clinical Consulting Services, Thrifty White Pharmacy
3-D: Create a road map to culinary success
Achieving culinary success in AL requires more than just great food— it demands a strong commitment to food safety, well-designed meal plans, and a skilled, motivated team. This session will guide you through the essentials of creating a culinary road map that addresses these critical components. Leave here with actionable steps to elevate your culinary operation.
Dawn Nickelson, CDM, CFPP, Owner, Passion for Dining and Nutrition
Patrick Nickleson, Chef, Owner, Passion for Dining and Nutrition
Caroline LaCoursiere, LALD
Beginner/new to assisted living profession
WEDNESDAY
BREAKOUT TRACK 4 | 11:00 AM-12:15 PM
4-A: Strengthen assisted living through advocacy
AL providers hold a massive under-tapped power, the ability to advocate for themselves. This form of grassroots advocacy cannot be mirrored and has the potential to shift priority setting in the legislature. Learn how to best engage with the legislators that vote on the rules you follow and the reimbursement you receive. Without knowing your story, legislators won’t understand your struggles and won’t prioritize investing in your success. Learn about the tools available to help you advocate, and how to best utilize them.
Nicole Mattson, LHSE, Vice President of Strategic Initiatives, Care Providers of Minnesota
Charlie Peterson, Government Affairs/Grassroots Specialist, Care Providers of Minnesota
4-B: Emergency preparedness: Beyond the requirements
You have a solid draft of your emergency preparedness plan. Now what? This session will teach you how to take your plan off the shelf and integrate it into day-to-day operations. We’ll share ideas on how to engage staff outside of annual training and exercises; how to connect leaders with your program in ways that work for them; and how to increase overall preparedness confidence across your organization. Ideas shared during this session are meant to put time back into your day and to take your preparedness program beyond the requirements.
Ken Combs, CEM, Regional Healthcare Preparedness Coordinator, Metro Health & Medical Preparedness Coalition
Emily Moilanen, MPH, Regional Healthcare Preparedness Coordinator, Metro Health & Medical Preparedness Coalition
4-C: Quality masterclass: Elevating excellence in AL
Got quality? Join us for an advanced session on elevating quality in AL. Explore how to close the gap between how work is done and how we often imagine the way work is done. Presenters will include strategies to engage all staff to support quality improvement (QI) and person-centered care. Participants will explore how to lead projects with a continuous improvement mindset to integrate quality into the day-to-day work of all staff.
Tori Edie, BS, LPN, LALD, Quality Improvement Advisor, Stratis Health
4-D: AL Survey process - Preparation & appeals
This session will navigate you through AL reporting requirements for VAs including abuse, neglect, and financial exploitation. Attorneys Rebecca Coffin and Ryan Usher from Rodè & Coffin, LLC will review best practices for conducting an internal investigation and how to respond to surveyors/OHFC investigators. Finally, the presenters will cover the process for appealing state licensing orders and requesting reconsideration for maltreatment determinations with strategies and examples.
Rebecca Coffin, Esq, Attorney/Partner, Rodè & Coffin, LLC
Ryan Usher, Attorney, Rodè & Coffin, LLC
BREAKOUT TRACK 5 | 1:00-2:15 PM
5-A: Driving operational success in senior living through informed pricing strategies
This session will delve into the key variables that influence the operational success of senior living communities by analyzing realworld case studies and engaging in group discussions. Attendees will hear directly from senior living owners and operators who have successfully connected the dots between service model design, pricing, and profitability to achieve their financial and operational objectives. Participants will leave with actionable insights and a framework for evaluating and refining their own service models to better align with their goals.
Mark Anderson, LALD, Chief Client Officer, Eldermark Software
John Cameron, Esq, Owner/Operator, Faribault Senior Living
Chris Krebsbach, Chief Operating Officer, RM Management/ Marquis Senior Living
5-B:
ALF licensure processes and trends: CHOWs, renewals & closures
In this session, presenters will review the application processes for changes of ownership (CHOWs) and renewal of AL licenses. Presenters will also review the ALL closure process and discuss licensure trends related to ALs.
Rick Michaels, JD, Executive Regional Operations Manager, Minnesota Department of Health Regulation Division
Rachel Gacioch, State Operations Manager, Minnesota Department of Health Regulation Division
Alison Helm, State Licensing Supervisor, Minnesota Department of Health Regulation Division
5-C: Intergenerational & cultural connections:
Fostering an inclusive culture in today’s LTC
ALs have evolved over the years, where communities may consist of age populations from 18–to over 100–year-old residents from different ethnic backgrounds, culture, languages, economic backgrounds, and needs. The Office of Ombudsman for LongTerm Care (OOLTC) has self-advocacy staff that empower and support residents in LTC communities in MN. This session, using real life examples, Kab Nras and Tammy will describe how cultural competence, cultural humility and person-centered thinking and practice are integrally linked, and bridge gaps between intergenerational residents, staff and the wider community.
Kab Nras Lee, Self Advocacy Specialist, Office of Ombudsman for Long-Term Care - Moving Home Minnesota
Tammy Hollingsworth, Self-Advocacy Specialist, Office of Ombudsman for Long-Term Care - Moving Home Minnesota
5-D: Keeping residents & staff safe while managing residents’ difficult behaviors
Rob Rodè and Rebecca Coffin will discuss issues facilities face when residents become threatening or violent to other residents or staff, or act in violation of the AL contract. Presenters will review the legal definition of harassment and scenarios of resident behaviors, nonmedical intervention options, and internal tools to protect residents. This session will also explain best practices in documentation of contract violations, such as smoking, and provide an overview of the contract termination process.
Robert Rodè, Esq, Attorney/Partner, Rodè & Coffin, LLC
Rebecca Coffin, Esq, Attorney/Partner, Rodè & Coffin, LLC
THE DETAILS
MINNEAPOLIS MARRIOTT NORTHWEST
7025 Northland Drive North, Brooklyn Park, MN 55428
APRIL 15 | 8:00 AM–4:00 PM (7:00 AM check-in, coffee & networking)
APRIL 16 | 8:00 AM–3:30 PM (7:30 AM coffee & networking)
$395 per Care Providers of Minnesota member participant
$550 per prospective member participant
(includes DIGITAL Summit materials, CEs, continental breakfasts, lunches, and refreshments)
LODGING
Care Providers of Minnesota has a room block at the Minneapolis Marriott Northwest, 7025 Northland Drive North, Brooklyn Park, Minnesota, 55428, for $154 plus applicable state and local taxes, per room, per night. Please reserve your accommodations early and mention Care Providers of Minnesota to receive this rate. Call Minneapolis Marriott Northwest at 763-536-8300 or 1-877-303-1681.
Hotel room reservations can also be booked online: careproviders.org/SummitHotel. Please make every effort to stay at the Marriott hotel; we rely on meeting our room block commitments to keep the Summit costs as low as possible.
Cut-off date for the room block is Monday, March 24, 2025.
ACCOMMODATIONS/DIETARY RESTRICTIONS
If you have a condition that requires special accommodations, please contact Care Providers of Minnesota or if you want a vegetarian meal or have other dietary restrictions (including gluten-free and food allergies), please contact Care Providers of Minnesota by Friday, April 4, 2025.
DIGITAL HANDOUTS
All education materials will be available on the Summit app. In addition, the Summit handouts will be available online the week of April 7, 2025. If you want to preview/download them before the event.
ELECTRONIC CEs
Tracking attendance for CE purposes will be done per session with QR codes & your smart phone. Details will be emailed after your registration. You can check your CEs earned from Care Providers of Minnesota on the Care Providers of Minnesota website. Log in with your username and password, and go to your profile page (by clicking on your name in the upper right corner). From the “My CEs” tab, you can print certificates of attendance for individual programs or a report with your totals.
REGISTER
careproviders.org/summit
You will receive an immediate confirmation upon successful registration.
Other registration options:
1. Via mail or fax (form available online)
2. Call Aby Tesfaye, 952-851-2494 or 800-462-0024
CEs: 11.75 clock/contact hours
CODE: MN25-92500
DOWNLOAD THE APP
The Assisted Living Summit app provides the schedule, session locations, handouts, speakers bios, sponsor & exhibitor connections, and much more. Download the app to create your personalized schedule: https://my.yapp.us/ CPMSUMMIT25.
PHOTOS/VIDEOS
Care Providers of Minnesota may take photographs and videos during its events for use in promotional materials. By participating in this education event, you grant Care Providers of Minnesota the right to use your image for such purposes.
ACCREDITATION
The Assisted Living Summit is accredited by the Minnesota Board of Executives for Long-Term Services and Supports (BELTSS) for licensed assisted living directors, nursing home administrators, and health services executives. The Summit is designed to meet the Minnesota Board of Nursing criteria for contact hours. The Board of Nursing does not pre-approve continuing education.
While the Assisted Living Summit is accredited for continuing education by BELTSS, the Summit is not a pathway to assisted living director licensure.
CANCELLATION/NO-SHOW POLICY
We understand that circumstances arise that may prevent you from attending the summit after you have registered. If you cancel on or before Friday, April 4, 2025, we will gladly refund your registration fee and retain only $50 per attendee for a cancellation fee.
We are unable to offer any refund after Friday, April 4, 2025, for canceled registrations. We encourage you to find someone to take your place if possible. No-shows are charged the full registration fee and receive the Summit materials in electronic formats.
