Active Office Process Book

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WRIT TEN AND DESIGNED BY ZONGLAN LUO ACADEMY OF ART UNIVERSIT Y SCHOOL OF GRAPHIC DESIGN INSTRUCTORS: PHIL HAMLETT JEREMY STOUT MARC ENGLISH WIOLETA KAMINSKA SPRING 2017


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RESEARCH

BACKGROUND THE PROBLEM DESIGN OPPORTUNITIES

CONTENTS


EVENT

DESIGN DEVELOPMENT

SURVEY

USER TESTING

INSIGHTS & VISUAL EXPLORATION

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TRADEMARK

APP

COLOR PALETTE

ACTIVE OFFICE KIT

TYPOGRAPHY

WEBSITE

VISUAL GUIDELINES

GRAPHIC STYLE PHOTOGRAPHY STYLE

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CONTENTS

STRATEGIES

DEVELOPMENT

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CONNECTION MAP

IDEATION

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RESEARCH


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THE PROBLEM

DESIGN OPPORTUNITIES

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BACKGROUND


WE SIT MORE THAN WE SLEEP.

Today, the average fulltime office desk worker can work for up to 9.3 hours a day, even more than we sleeping.


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Around 86% of workers in U.S. sit all day at work. Over the past half century, with the increasing number of office jobs, people’s sedentary time has increased dramatically, more people are getting jobs where they are sitting.

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Sedentary behaviour refers to any waking activity characterized by an energy expenditure ≤ 1.5 metabolic equivalents and a sitting or reclining posture. In general this means that any time a person is sitting or lying down, they are engaging in sedentary behaviour. Common sedentary behaviours include TV viewing, video game playing, computer use (collective termed “screen time”), driving automobiles, and reading.


WORK MORE TO PERFORM BETTER?


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Occupational health physician Dr Abed Onn has listed low back pain as one of the three most common work-related ailments, alongside noise-induced loss of hearing and upper limb muscular disorder, Star Online reported.

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Sitting down for long-hours causes back aches, which hamper workplace productivity, researchers say.

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This sedentary office life won’t make people perform better. On the other hand, it will make them less productive, and leave them at higher risk for health issues.


How it relate to me? In my past lives, I really sat a lot. I sat above 10 hours a day for 8 years due to my graphic design major. I didn’t notice this is a problem until the back of my shoulder felt painful. One time I went to saw the chinese medicine, the doctor told me it’s because of my sedentary lifestyle. My professor, who is also a graphic designer, he told me this problem happened to designers normally. Spondylitis, lumbar illness, periarthritis are three occupational diseases for designers. My peers also got this kind of neck or back problems. I started to research what other issues a sedentary lifestyle can brings. The results shock me. Sitting above 8 hours is not a small thing if it occupies most of the time in our half-lives. I realized that people cannot take it so normally and carelessly. Although we cannot avoid the long day computer works, this problem still needs a solution. I believe it’s not just a problem for graphic designers. Any full-time desk office workers face this issue. As a graphic designer, I want to find the answer.


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Sitting above 8 hours is not a small thing if it occupies most of the time in our half-lives.

RESE ARC H


The Problem The human body has 700 skeletal muscles and over 360 joints that are build to move. When you are sitting, your blood cannot circulate properly, which means your brains are deprived of oxygen, so you are less productive. Moreover, when you sit long periods of time, your bodies burn less fat, and reduce the insulin’s ability to uptake glucose, so it will increase the risk of type 2 diabetes, heart disease, obesity and cardiovascular issues. Remaining sitting in a position with poor posture can lead to back and neck problem.


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Physical Health Issues

Distress Less Productive Depression

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Mental Health Issues

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Neck pain Type 2 diabetes Cardiovascular issues Back pain Heart disease Obesity


WHAT CAN I DO?


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INTRODUCTION


Design Opportunities There are organizations and standing desk companies to encourage people to stand up, and several products to remind people to move when they sit for long time, but there still need an organizable informative project to concern office desk worker about their health. Active Office is not just a project to encourage people exercise more. We are daily health cares for office lives. Active Office reminds people to have a good sitting posture to work, provides easy ways to exercise in office, encourages people to work ergonomically, and try to create a healthy flourishing office lives than traditional sedentary office lives.


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IDEATION


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EVENT

SURVEY

INSIGHTS EXPLORATION

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CONNECTION MAP


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Connection Map To address this big issue, I draw a connection map to find sedentary lifestyle’s influence on health, personal, environment, economic, culture and politic. Through this way, I can find more possibilities and design gaps when I tackle this problem. Finally, the map generated 18 words which give ideas and directions for this project.


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Stand Up For Yourself Event To dig deeper insight into my thesis, which is encouraging office desk workers to do moderate exercises in their office, I created an event and invite few office workers to discuss the topic. Invitation, event planning guide, report, survey were created for guests. There are ten people joined this event. Some of them are program developers, some of them are designers. Each person filled out the survey, and we had a free talk after that. There are some important insights were found in the event: 1. People said they are too busy to take a stand is because they don’t care what sitting will bring. 2. Most people focus on how to sit comfortable instead of how to sit healthy. 3. Sedentary lifestyle is not about equipments.It’s about behavior. 4. People see work much more important than sitting less.


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The planning guide gives a general introduction on what will be discussed in the event. Questions for people to think about, and the timeline of the event.


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Sedentary Lifestyle Surveys The survey basically asked respondents how’s their work days and what will make them to make a change. Through the survey, it gave me a chance to touch my audience. Also, it gave me a guide on which direction my solution could go.


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Survey Analysis


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Interview Questions 1. If someone in office do the same exercise with you, will you feel embarrassed? 2. What kind of exercise or healthy topic do you want to share with people? 3. Does a increased or decreased specific data related to your exercise process or healthy making you feel effective and worthy? 4. Does slouchy sitting posture make you feel comfortable? Do you want to make a change? Why? 5. What exercise app do you use now? Is it helpful? Why? 6. Do you want to make exercise sociable? Why?

Interview Results 100% people think if somebody do the same exercise with them in office, they won’t feel embarrassed anymore. People who exercise in morning are more likely to stick on it. People who exercise on the same time each day are more likely to stick on it. Most people may have some office health problems—eyestrain, back pain, carpal tunnel syndrome. They don’t care enought and dont know how to prevent it. Even when people work they can take few seconds to improve their health condition, but most of them don’t know how to do it. Employers have no time to set a exercise plan for their employees. Exercise topics people want to share with people are various, they all share things they are interested in and things they want to know. 30% of people are not sure whether data can make them feel encouraged. 90% of people think their posture are slouchy, and all of them want to make a change. 50% of people uses exercise app. Most of them use it to running or different muscle group to work on. All of them want to make exercise sociable. Some people think it will be a motivation, some people think it will be fun.


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After the primary and secondary research I distilled 18 valuable insights from the results, and show them on presentation slides cards. In this part, I did some visual experiment on the thesis. I tried different colors and illustration styles.


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11. Health Risks Prevention Although people know that repetitive wrong posture and behavior at their desk can bring health problems, most of them don’t know how to prevent.

2. Magic of Having a Partner Having a workout partner can increase people’s motivation to exercise and double their performance.

12. Desire to Make a Change Most people think slouchy sitting posture make them feel comfortable, but they still have strong desire to make a change.

3. Workout Embarrassment Exercise make people stand out. Many people have performance anxiety when they are exercise.

13. Offline Communication People who don’t talk exercise topics with their colleagues still want a sociable exercise app.

4. Posture Matters Not only can wrong posture make people humpbacked, but also reinforce the bad effect of sedentary lifestyle.

14. Work to Impress Others People staying at their desks all day to show their efficiency and busyness, they need to work harder and longer to impress colleagues and supervisors.

5. Different Taste Woman prefer to visit healthy website; Man prefer fitness website. 6. More Awareness Over 30 Woman who over 30-year-old care about health and exercise more. 7. No Time to Exercise? The reason why most people don’t have time to exercise is they want feel relaxed in their spare time instead of tired. 8. Two Types of Routine Workout People who repeat the same workout are more likely to quit than people who rotate three varied workouts each week. 9. Exercise for Future People would like to make changes to their current lifestyle in order to be healthier when they’re older. 10. Work Ergonomically Office workers know very few knowledge about how office equipment placement relate to health.

15. Biggest Motivation The biggest motivation for many young people to exercise is body figure. For general people the motivation is health. 16. The Magic of Peppermint According to research, sniffing peppermint can increase people’s performance when exercise. 17. Easy and Effective For most office desk worker, they want exercise to be easy and effective. 18. Importance of Plans Plan, goal and reward system can help people stick on daily exercise. Most people don’t have idea or time to make a plan.

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1. Wrong Perspective Many people think exercise in office will take their time to work. In fact, appropriate exercise can increase people’s productivity rather than hours of continuous working.

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Insights Exploration




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DEVELOPMENT


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DESIGN DEVELOPMENT

USER TEST

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STRATEGIES


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Strategies

There are three most valuable insights from 18 insights that can contribute to the deliverables. Based on the three insights, I created three strategies to excute them.

Insights 1

Insights 2

Having a workout partner increases people’s motivation to exercise, and also doubles their performance.

Many people think exercise in office will take their time to work. In fact, appropriate exercise can increase people’s productivity rather than hours of continuous working.

Strategy 1

Strategy 2

Helping people to find a colleague partner to workout together. Making exercise sociable in office.

Changing people’s wrong idea of exercise by providing them easy ways to exercise in the office, and teaching people how to save their time to be active.

Material 1

Material 2

App

App

Section: Social Feeds / Partners / Activity

Section: Tutorials

People can see photos of other people exercising in their offices. They can get fresh ideas of what other people do to break up their prolonged sitting and encourage yourself.

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People can find a work out partner to exercise together, and compete with people they followed who also followed them with active time.

Posters, Small fitness equipment


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Office worker know very few knowledge about how office equipment placement relate to health, and how to avoid health problems that result from wrong office postures. Strategy 3 Educate people about ergonomics related to their work environment, and the relationship between health and postures. Teach them how to place their office supplies.

Material 3 Active Office Kit Mouse mat, Stickers, Post-it note Website Computer wallpapers

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Insights 3


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Design Development & User Testing Logo Process App Process & User Testing Active Office Kit & User Testing Website User Testing

Logo Process


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Another possibility is us clipper to represent office, and make the shape to create letter “A”.

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I drawed some initial logo ideas on the sketch book. My ideas are most about combine the shape of letter “A” and letter “O”, or use box to represent the office, and add a lively element (curved line) to the box.


Then I choose some sketches with potential to came out with digital sketches for Active Office. I found that a lively curved line can represent many things— letter’s shape and healthy. Finally I made my choice.

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App Process

I draw some rough mockup drafts for the app design when I start to do it, and then I launched the first round of user testing. There are three target audiences helped me to do this. They gave me some ideas after they roughly went through the user flows. 1. They want to have an option to show their planning guide in consideration of privacy. 2. They don’t want just see partner pages, they want communicate with people, follow some friends. 3. People don’t want to show their age especially women.


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After the draft, I did a digital version of the mockups. Based on this mockup, I started to explore the visual style of the app. Then I started the second round user testing.


In this round of user testing, there were some new feedback from my audience. 1. Office people are tired of blue color. Blue is a business color. I may avoid use it massively. 2. For the partner part, I can add more interactive part for office workers and their partners. 3. The frames make the screen too narrow, looks very crowded. 4. The gradient color make audiences hard to see the contents. 5. When people reached their milestones, it’s better to have a reward system to encourage them. 6. Avoid negative icons. Making icons positively.


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Active Office Kit Process


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Because all of these items are in the box, so I decided to make the packaging simple and clear, and easy to recognized.

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Making the visual system cohesive is an essential part. Active Office is a brand, the rebranding job will enhance the emotional power, so it arouse people’s interest to do it.

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I did some initial touch to the Active Office Kit. For the rebranding part, I think the most important thing is to tell people what this fitness equipment is, then my app will tell you how to do.


For the posters, firstly I want to combine photos and simple illustrations to show the ideas. After rounds of critics, people think it will take them few minutes to understand the meaning without see the words. The layout is a mess too. People cannot find a focus point on posters, so it didn’t have power. The words are long, so it also lose power too.


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In the first round of critics for the website, many people think the design is not inspiring. It’s about active office, but the website is tedious. It make me went back to think about how to design a page to lead people download the app or get the kit. The page should have some word to guide them. The blunt cut of the header and page is not “active”. The main word is hard to arouse people’s interest.

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Website Process


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VISUAL GUIDELINES


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COLOR PALETTE TYPOGRAPHY GRAPHIC STYLE PHOTOGRAPHY STYLE

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TRADEMARK


1 Trademark


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logotype logo


2 Color Palette

100% 80% 60% 40% 20%

100% 80% 60% 40% 20%

WHITE

LIVELY GREEN

OFFICE BLUE

Color Codes

Color Codes

Color Codes

C M Y K: 0 0 0 0 RGB: 25 5 25 5 25 5 WEB: # FFFFFF

C M Y K: 6 0 0 8 0 0 RGB: 0 25 5 130 WEB: # 0 0 FF 7F

C M Y K: 8 0 70 0 0 RGB: 6 0 9 0 210 WEB: #3A59 D3

30% LIGHT GREEN GRADIENT

70% BLUE


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LIGHT GREEN

Color Codes

Color Codes

CM Y K : 0 8 4 9 0 RGB : 23 8 8 0 1 45 W EB : #FBECA0

CM Y K : 33 0 2 4 0 RGB : 169 22 4 2 0 5 W EB : #A 9E0 CD

LIGHT BLUE

LIGHT YELLOW

Color Codes

Color Codes

CM Y K : 4 2 1 2 0 RGB : 1 3 6 211 2 4 0 W EB : # 2BBF9F

CM Y K : 3 4 4 6 0 RGB : 2 0 9 211 21 2 W EB : #FBECA0

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LIGHT PINK


3 Typeface

GOTHAM BOLD Header

GOTHAM ITALIC Body


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[] ; ’, . / \{ }|: ”<>?!@ # $%^&*( )

ABCDEFGHIJKLMNOPQRS TUVWXYZ abcdefghijklmnopqrstuvw xyz

0 1 2 3 4 5 6 7 8 9 [ ];’ , . / \{ }|:”<>?! @ # $ %^&*( )

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0 1 2 3 4 5 6 7 8 9

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ABCDEFGHIJKLMNOPQRS TUVWXYZ abcdefghijklmnopqrstuv wxyz


4 Illustration Style

Illustration is the in a dominated position in Active Office. The illustration uses secondary colors and white color. Outline is blue. These colors add a lively mood, and reduce the saturation of main colors. All illustrations should follow this rule in design.


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5 Photography Style

To make the visual style continuous, the main photography style are all in blue tones. Office blue is one of the primary color. In my delieverables, there are rarely photos there.


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IT’S ACTIVE OFFICE


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ACTIVE OFFICE KIT

WEBSITE

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APP


1 App


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2 Active Office Kit

Stickers Sticky Notes Posters Mouse Mat Fitness Equipment 2lb. Dumbbell Hand Exercise Ball Resistance Bands Rist Roller


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Wrong

Right

Right hand posture of typing

Wrong

Wrong

Right Right wrist posture of typing

Knees level with hips

Keep elbows at side. Keep bent at 90 or slightly more

Top of monitor at eye level or just below

Wrong


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3 Website & Wallpapers




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