NZCB InHouse magazine December 2021/January 2022

The official magazine of New Zealand Certified Builders Association

Why you should review your insurance programme Pg 16

Celebrating women in construction Pg 34

Six tips for marketing on a shoestring Pg 42

Greetings SEASON’S

Have a safe and happy holiday season

December 2021/ January 2022

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Contents FROM NZCB

OUR PEOPLE

Message from the NZCB Board 2 Board Bites 4 NZCB holiday closure 5 Message from the Chief Executive 6 COVID-19 contract clause addendum 8 Carter’s Tyre Service member discount 8 NZCB electronic membership ID cards 9 Completion Certificates and Waiver of Subrogation 10 NZCB AGM, Conference and Expo 2022 12 Why you should review your insurance programme 16 Putting our partners in the spotlight 18 COVID-19 communications 19 Reference numbers and category confirmations 20 NZCB 2022 Diaries 20 Preferential pricing at Warehouse Stationery 21 Staff changes at the National Support Office 22 REVERE Volume 6 24 NZCB National Partners 69

Celebrating women in construction

Thanks to our NZCB Strategic Partners

HEALTH, SAFETY AND WELLNESS Change your thoughts and you change your world Hidden hazard for outdoor workers Resetting the baseline – recovering from burnout Responsible hosting for staff functions The NZCB Group Health Plan through nib Tasks to tick off for new contractors Reducing strains and sprains

48 50 51 52 54 56 57

AROUND THE REGIONS Auckland makes the most of lockdown Carters and WorkAble upskill Gisborne builders Events Calendar

58 59 59

TECH TIPS

IN THE KNOW Vaccination issues in employment Selling for non-salespeople Motivation: get your team (and customers) on board Building a greener future for all Tax on Christmas parties and presents New Code of Ethics for Licensed Building Practitioners The effects of moisture in timber Workforce continues to grow despite COVID-19 Red QS’s top five tips on pricing a renovation Six tips for marketing on a shoestring How standard-form building contracts deal with COVID-19 Spotlight on research

25 26 28 29 30 32 38 40 41 42 44 46

Ceiling diaphragm common questions Eliminate moisture problems with INTELLO® from pro clima

60 62

NEXT GENERATION ITAB Apprentice Completions Message from the AST Trust

NEWS BITES IN THE MEDIA

64 65

Find NZCB on

Contact: 10 Marsh Street, Tauranga 3110 PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 Freephone: 0800 CERTIFIED Fax: 07 927 7721 www.nzcb.nz Print ISSN 2463-3305 Online ISSN 2703-2418

InHouse is the official bi-monthly magazine of New Zealand Certified Builders Association. We’re always on the lookout for interesting stories or build projects that NZCB members have been a part of! To share your story with us please contact Linda. Alternatively, if you are interested in advertising in the InHouse magazine, we have a range of opportunities available to suit every budget. Linda Moody INHOUSE EDITOR linda@nzcb.nz | 07 557 9214

FROM NZCB —

Ian Chamberlain NZCB Board Chairperson

Message from the NZCB Board The importance of communication during a challenging year Earlier this year, I sent a letter to the Construction Sector Accord to raise the issues affecting the construction industry at the time. This included making them aware of the ongoing struggle for many of us to access standard building materials (such as timber framing and strand floor) and the knock-on effect this was causing, with alternatives also becoming in short supply. I explained how this impacts costs and timelines, not just for the builders but for our clients, consenters, designers, and more. The letter highlighted some of the reasons behind these supply issues, including shipping problems at Auckland Port leading to some container ships bypassing New Zealand altogether and heading straight to Australia. The cost of shipping had almost doubled at that point, causing some suppliers to stop importing because it was no longer cost effective. Both situations were contributing to standard building supply problems. The upshot of this letter was that while some members accept the issues we’re facing, other government departments involved with the Accord did not consider or recognise there was a problem. However, since then, numerous media reports have voiced these issues and we are currently waiting to see how the Accord intends to address them.

Client communications There are small but effective measures we can take in our day-to-day work to deal with the issues we’re facing. Many of us are struggling to get sub-trades, materials are in short supply, and costs are rising, leading to stressed customers. Changing COVID-19 alert levels are also affecting who can be on-site and how they work.

• Include extra cost management to run your projects on and off site and allow for longer durations due to the stop/ start nature of delays.

Processes we can put in place to help get us through these times, include: • Keeping the communication lines open with our suppliers and sub-trades to ensure we’re kept informed regarding lead-in times, supply issues, and rising costs. • Speaking to your customers and new clients about their expectations and the realities of current times. Though it’s not easy, it will help prepare them for the ongoing situation. • Talk about price increases and let customers and new clients know how the contract responds to price increases. • Explain any delays and if you’re unable to procure items resulting in delays which may impact construction times, contract costs and possible stop/start approach to the job. • The same goes for COVID-19 alert levels. Speaking to clients in advance may help them understand why builders are not on-site every single day. • Allow in your timeline for having sub-trades on-site one at a time, so if alert levels rise this is covered in the job schedule.

• Consider allowing for an increase in ongoing costs caused by delays or lockdowns – scaffolding hire would fall into this category. One suggestion is to price ongoing services like this as a provisional sum. • If you foresee it will be a challenge to accurately price the job, or components of the job, or think price increases will impact your original estimate, consider using the Cost and Mark-up contract instead of the Fixed Price+ Contract, as the Cost and Mark-up contract will naturally respond to price increases. Alternatively, fix the price for stages of the build ensuring to keep fixed costs within a reasonable time-frame. Review this before you carry on to the next stage to allow for cost fluctuations. Two very useful New Zealand Certified Builders (NZCB) videos explaining how fixed price and cost and markup contracts work, and what they do and do not cover, are: Building Materials – Delays & Defects: https://vimeo.com/548175414 NZCB Contracts & COVID-19 Disruptions: https://vimeo.com/605338400

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FROM NZCB —

Board Bites Thanks to a great suggestion at this year’s Annual General Meeting in Wellington, we’ll now bring you an update on the great advocacy work the New Zealand Certified Builders Board has been doing in each edition of InHouse.

MBIE 2021 Building Code Update Landing proposed thermal efficiency settings for 2022 and paving the way towards operational efficiency 23 September | Online workshop This year’s update will ensure warmer, drier, healthier, and more energy efficient homes and buildings. It supports the Building for Climate Change programme of work, which continues to transform housing and construction for New Zealanders. The changes won’t be as dramatic in the short term as the industry first thought. However, we can expect big changes to the way we have to build and design buildings to meet the new code over the next three years. The changes are in relation to the performance of roofs, walls, floors, and

windows, and looking at how buildings are used by the end user. We have requested a good road map showing how the changes will be implemented over the next three years so we can prepare. The Ministry of Business, Innovation and Employment (MBIE) has been listening to the industry and consulting on how best to make the changes. The new change will be announced in November this year and come into play in November 2022. Ian Chamberlain NZCB Board Chairperson

MBIE 2021 Building Code Update Landing proposed R-values and design methodology for concrete floors 27 September | Online workshop This was a very technical workshop that looked at how the industry will need to comply with the new codes and how this will change over time to ensure high-performing concrete floors. MBIE is looking at up-spec’ing the ratings on all flooring in the short-term, but it’s also looking to change how you calculate these ratings, as well as up-spec them even further, in a few years’ time.

My suggestions were to make gradual changes to give people in the industry a chance to get their heads around it. For example, start by changing how the ratings are calculated to give designers and builders time to learn the new requirements and understand how the recalculations would work. Then, once the new calculations are common knowledge and understood, up-spec the requirements. Ian Chamberlain NZCB Board Chairperson

Te Pukenga Operating Model Consultation 21 October | Online engagement session The industry and employers were updated on what future pathways will look like for learners, including how Te Pukenga is responding to the Review of Vocational Education (RoVE) and its outcome commitments.

Nick Farrelly NZCB Board Vice Chairperson

FROM NZCB —

NZCB holiday closure Fisher & Paykel Orders ilders nd Cer tified Bu The New Zeala t Off ice will be National Suppor day on Thursday closed from mid ay 21 for the holid 23 December 20 ce will reopen at period. The of fi 2. 10 January 202 8am on Monday

Please make sure your Fisher & Paykel order is in by 4pm on Tuesday 14 December 2021. If your order is placed after this date it may not be processed until late January 2022.

Clothing Orders Please make sure your clothing orders are placed by 4pm on Monday 6 December 2021, to allow us time to send orders to you before we close. Depending on stock available, any orders placed after this time may not be processed until late January 2022.

Online Shop Online Contacts The online Building Contracts and Employment Agreements will still be accessible on the members’ only Toolshed for you to complete over the holiday period. You will be required to pay for these via credit card before purchasing them, and a paid invoice will be emailed to you in January 2022.

The online Shop will stay open over the holiday period but if your order is placed between Sunday 19 December 2021 and Monday 17 January 2022 it will not be processed until late January 2022. NOTE: This includes hard copy contracts. From all the staff at the National Support Office – stay safe, we look forward to catching up with you all in 2022!

New issue coming soon! Look out for REVERE Volume Five showcasing the amazing work and talent of our members. All enquiries to Julie: julie@nzcb.nz

FROM NZCB —

Grant Florence Chief Executive

Message from our Chief Executive Advocating for the members of New Zealand Certified Builders (NZCB) has always been an important responsibility that is shared by a number of people in NZCB. Whether it is our Regional Presidents, NZCB Board, National Support Office Management team or myself, taking the opportunities to share the views of our members with our key stakeholders is always important. The range of stakeholders that we work with and that are all important to NZCB is very wide and ranges from local Councils/Building Consent Authorities (BCA’s) right through to Government Ministers, each and all are critical components of the Association’s advocacy network. One of the more challenging situations has been since the arrival of the COVID-19 pandemic into New Zealand. Our initial response was to make a commitment to inform and provide updates to our members on a regular basis. We set every two days as a benchmark for us to work to.

We have also developed further advocacy links to other parties such as the Ministry of Health, the Ministry of Business, Innovation and Employment (MBIE) (Small Business Unit) and Business New Zealand, etc.

In the early days of March–June 2020 information was being made available by the authorities on a very ad hoc basis, which required us to urgently develop new connections with government departments that traditionally had not been on the building and construction radar. Not a simple task in a time of real uncertainty. However, this work allowed us to obtain the ‘correct information’ first-hand and also advocate on the priorities of our members. It was satisfying to receive many positive comments and feedback from our members for this work.

COVID-19 – Delta The Delta outbreak in recent months has again seen the team at NZCB constantly identifying the key issues for our members from the information overload being made available. The response has again been the resumption of providing regular updates to our members, via a range of methods including electronic direct mails, NZCB closed Facebook group posts, NZCB members’ only Toolshed website blogs and responding to telephone and email enquiries. Although the wider business community seemed to be better prepared on this occasion, there are still challenges. Through our advocacy networks, we have been able to get better information and more quickly this time around. We have also been active in building and construction sector industry groups working on such things as the reignition of building material manufacturing in Auckland during Alert Level 4, the review of Health and Safety return to work/site protocols, vaccination approaches for the sector, etc.

An example of this work with these parties was to try and gain some clarity from the regulators of the position between a homeowner and a building contractor regarding working on-site. This was especially crucial in the situation of alterations and additions projects, where the homeowners may still be living on-site. Who could make an enquiry on the vaccination status of any party e.g. homeowners, builders, subcontractors, Council inspectors, etc. This was a relatively unique situation and one that required some real push (with the authorities) to gain some sort of clarity. If we had not invested in time, undertaking positive advocacy over the last 18–20 months this would have been a very different and more difficult task. At the time of writing this article Auckland and parts of the Waikato regions remain in high alert and our sympathy and support is extended to those members and their families in these regions. I hope all our members and their families continue to remain safe. Till next time.

FROM NZCB —

Shane Ririnui Education and Technical Manager

COVID-19 contract clause addendum Who will be taking care of any cost increases? We have all witnessed labour and material shortages, rapidly escalating prices and additional health and safety precautions as a result of COVID-19 and the risks that our members may be caught out by delays and cost increases. The New Zealand Certified Builders (NZCB) Building Contracts anticipated these risks and you are already reasonably well protected, but there are still some minor loopholes. To make the situation clearer Geoff Hardy from Martelli McKegg Lawyers has written some additional clauses which can be added to your building contract to increase your protection. These additional clauses have been put into an addendum letter. The new COVID-19 Contract Clause Addendum letter can be found under the Building Contracts section on the NZCB members’ only Toolshed website: https://www.nzcb.nz/members/building-contracts/. This will need to be downloaded and presented in conjunction with your new or existing building contract. You must ensure the Owner(s) initial the addendum letter, confirming their acceptance. market price for the project they have chosen to undertake in the current environment, rather than expecting their builder to receive a lower margin than normal. In the end, it is your choice to make.

Some of you may choose to adopt these clauses, others may not. The critical issue is who will be taking care of any cost increases? Will it be the property owner, or will the builder need to absorb them? While some will be comfortable absorbing the cost increases because you have made allowances for them in your pricing, or you have managed the risk in some other way. Others will take the view that the property owner should pay the current

Addendum = appendix/an item of additional material added at the end of a document. If you have any questions, give me a call on 0800 237 843 ext 7220 or email shane@nzcb.nz

Did you know as a NZCB member you now have access to discounts through Carter’s Tyre Service? Carter’s Tyre Service have teamed up with NZCB to offer members 25% off. Carter’s Tyre Service covers all your car, 4×4 and larger vehicle tyre needs. We pride ourselves on providing unbiased expert advice and offering a full range of tyres across all major brands including: Goodyear, Dunlop, GT Radial, Continental, Hankook, Pirelli, Michelin, Falken, Kumho, and Yokohama.

Just present your NEW NZCB electronic membership ID card to get your discount. See information on how to get your ID card on page 9. To find a Carter’s Tyre store near you visit www.carterstyres.co.nz/stores/

FROM NZCB —

NZCB electronic membership ID cards New New Zealand Certified Builders (NZCB) electronic membership ID cards have just been launched and are available from the NZCB members’ only Toolshed website. Your membership ID card displays your trading name (business members only), individual name, individual membership number (NOT your business membership number) and the current month and year. The data on the cards is live, which means the month and year at the bottom of the card will update each month as proof you are a current member. To show your membership ID card to a homeowner/client or an NZCB partner,

log on to the NZCB members’ only Toolshed website and click on very last button on the navigation menu called Membership Card. This will display your ID card on your phone immediately. You can also download the card as a .JPG image to your photos folder. Note: If you choose to download the card you will need to download it each month, so that the current month is showing on the card. NZCB partners can scan your QR code or take down your membership number. Below are instructions on how to access your Membership ID card via your desktop computer or mobile phone.

To access your new NZCB membership ID card on a desktop computer

To access your new NZCB membership ID card on your mobile phone

1. On your computer, log in to the NZCB members’ only Toolshed website www.nzcb.nz

1. On your mobile phone log in to the NZCB members’ only Toolshed website www.nzcb.nz

2. On the left-hand side navigation menu scroll to the bottom

2. Click on the navigation menu in the top right hand side corner of your screen (3 lines) and scroll to the bottom

3. Click on ‘Membership Card’

If you have any questions, please contact the National Support Office on 0800 237 843

FROM NZCB —

Gabby Surtees Administration & Customer Liaison Halo Guarantees Limited

Completion Certificates and Waiver of Subrogation Building a home can be challenging. To ensure you get the most out of your Halo Guarantee, Halo Guarantees Limited outlines the importance of the Completion Certificate and the features of the Waiver of Subrogation. Completion Certification When the contracted work has finished, the homeowner must complete the Halo Completion Certificate, which is the final step in the process. It’s important because it captures the final Contract Price, including any variations and what determines the final sum covered by your Halo 10-Year Residential Guarantee. It also records the date the Build reached Practical Completion/Date of Possession (whichever is earlier), which triggers the beginning of the 10-Year Defect Guarantee Period as well as the Builder’s Waiver of Subrogation Cover (commencing two years later). If the Completion Certificate is not returned, the Halo 10-Year Residential Guarantee will either automatically start 120 days after the expected completion date supplied or a date determined by Halo Guarantees Limited with the original Contract Price supplied.

ogation Waiver of SubrRAN TEE 10 YEAR RESIDENTIAL

GUA

GUARANTEE NUMBER

Waiver of Subrogation The Halo Guarantee provides unique protection for the Builder under the Waiver of Subrogation (previously called Sleep Easy Cover), which commences two years after the Practical Completion Date of the Build. This means Halo Guarantees Limited will step in to assist with any claims made against the Builder. To benefit from this, the Builder must have a current New Zealand Certified Builders (NZCB) membership at the time a claim is made. It is important to note, the Builder’s Waiver of Subrogation will not trigger if:

Legal Name of Builder Name of Owner(s)

BUILDING SITE DP No.

Site Details Lot No.

– the Homeowner does not lodge a valid claim, therefore it cannot be seen as a method of NZCB builders avoiding meeting their liabilities to fix defects under the Building Act.

CT No.

– the Builder does not have genuine grounds to contest the claim – in other words NZCB builders should be prepared to accept that if they are clearly in the wrong, the Waiver of Subrogation does not apply.

Site Address

above:

it may of subrogation, which d agrees to waive all rights ied above (“the Halo Guarantees Limite under the Guarantee identif ions in 2 and 3 below, the second of any claim(s) accepted 1. Subject to the provis period commencing on t the Builder arising out Cover ntees Limited during the of Guara Period have or acquire agains Halo the to of d end finishing at the discovered and notifie ed in the Guarantee and Guarantee”) which are al Completion Date specifi anniversary of the Practic Act 2017, the expression Waiver Period”). ct and Commercial Law under the Guarantee (“the 2 Subpart 1 of the Contra of this waiver, and of Part es purpos the For iation Inc. who was 2. d Certified Builders Assoc Zealan New the of “Builder”: er ual or Business Memb and includes a. Means the Individ relevant building work, the Builder, and of yees engaged to carry out the emplo of rs or members of the group, contractors in the nature of people) all the partne b. All employees and unincorporated group partnership or similar c. (if the Builder is a and people who olders of, directors of, shareh the all entity) and orated company or similar incorp d. (if the Builder is a r. control the Builder, but Builde the of r ntracto in the effectively manage or r to or subco circumstances where, any independent supplie Guarantees Limited in e. does not include be enforced against Halo not apply and cannot ntee 3. This waiver does accepted under the Guara ntees Ltd: s) Guara claim( the Halo t of n contes on which to reasonable opinio have genuine grounds s) tely proven); a. the Builder does not r in respect of the claim( those grounds are ultima g ruling against the Builde Arbitrator, Adjudicator or (irrespective of whether y with a final and bindin al, compl Tribun to Court, failed a by has r been issued b. the Builde ntee, which ruling has time accepted under the Guara tion: or (in any category) at the Inc. iation jurisdic tent Assoc rs Referee of compe Zealand Certified Builde Limited. a Member of the New d to Halo Guarantees c. the Builder is not discovered and notifie the relevant claim(s) is/are

To the Builder named

SIGNED FOR AND ON

– the Builder has failed to comply with any final and binding ruling against the Builder in respect of the claim, which has been issued by a Court, Arbitrator or similar. For more information, please contact the Halo Guarantees Limited team on 0800 141 490 or applications@halo.nz

NTEES LTD BEHALF OF HALO GUARA Date

SIGNATURE NAME / TITLE.

tees Ltd, Director Grant Florence, Halo Guaran

ga Central, Tauranga , PO Box 13415, Tauran01 HGL05 Halo Guarantees Limited Version 202010

3141, Ph 0800 141 490

Your Halo 10-Year Residential Guarantee is administered by Halo Guarantees Limited, a company owned 100% by New Zealand Certified Builders Association. All Halo Guarantee documentation can be found on the NZCB members’ only Toolshed. If you have any questions please contact Gabby on 0800 141 490 or applications@halo.co.nz

FROM NZCB —

NZCB AGM, Conference and Expo 2022 Resilience and Recovery 2021 was quite a year. The building industry has been left reeling from the effects of COVID-19. Mainly due to timber shortages, material supply issues, and labour shortages. Climate change also caused major havoc for builders and can’t be ignored. With most building work initially suspended under alert level 4, building companies have struggled to manage cash flow, retain staff, and remain viable. There is some light at the end of the tunnel with strong consumer demand for alterations, additions, and new home builds. Resent research of our members suggests this growth will remain constant for the next 12 months. Moving forward, the building industry boom will start to slow down and there will be a need for more resilience as we learn to live with the effects of COVID-19. How will we do this? By showing strong leadership, looking after our staff wellbeing, keeping communication lines open, helping each other, and learning from our past experiences. With this in mind, the theme for the 2022 New Zealand Certified Builders (NZCB) Conference and Expo is Resilience and Recovery. This will be an invaluable opportunity for you to network with trade industry experts and like-minded builders/members in a face-to-face and casual setting, while ensuring you and your staff are up-to-date with the continual changes within the building and construction industry.

19th to 21st May 2022 Claudelands Events Centre Hamilton

Factory Tour Thursday 19th May In the lead up to the Annual General Meeting (AGM), Conference and Expo, the ever-popular Factory Tour will take place on Thursday 19th May. This is still a work in progress, but we’ve organised an educational tour with a bit of fun. More details to come in the February/March issue of InHouse. Dress code: Smart casual with closed in shoes

AGM, Conference and Expo Friday 20th and Saturday 21st May Next year’s annual AGM, Conference and Expo will take place in the heart of Hamilton at the Claudelands Events Centre. An award-winning four-star conference, meeting, function, exhibition, and events venue, Claudelands Events Centre ticks all the boxes. Friday 20th and the first official day of Conference will start with the 24th members’ only AGM. This is a chance for you as a stakeholder to have your say in what is happening in the Association. The AGM will be followed by an amazing line-up of keynote and educational speakers to get you thinking and motivated. Saturday 21st and the second day of Conference is all about upskilling and educating you and your team on current and relevant industry topics. Whether you’re an individual member, business member, work on-site or behind the scenes in the office, our dedicated workshops streams have something for everyone. The Expo Area is open on Friday 20th and Saturday 21st and the perfect opportunity to catch up, stay up-to-speed, and meet face-to-face with the 100 industry-specific, trade partners ready to showcase their latest services and products. Dress code: Smart casual

Events and Functions Great Apprentice Race, Happy Hour, Silent Auction Friday 20th May

Spouse/Partner High Tea Friday 20th May

From 5pm on Friday 20th, join us for the Great Apprentice Race and Happy Hour. Don’t miss the thrills and spills as the 2022 NZCB Apprentice Challenge Regional Finalists go head-to-head in the Great Apprentice Race. Support your region or favourite while enjoying nibbles and a beverage in this action-packed Happy Hour.

Will your spouse/partner be accompanying you but their unsure if they’d like to attend the Conference and Expo on Friday? We’ve organised the ultimate high tea excursion at Zealong Tea Estate for them to enjoy.

Following the Happy Hour, our Friday Night Mingler will be held from 7pm at the SkyCity Hamilton Casino. The Friday Night Mingler is the most popular evening function and is attended by both trade partners and conference delegates. Food stations and beverages are available throughout the evening and entertainment will include the conclusion of an electronic silent auction to raise funds for the Apprentice Scholarship Trust (AST) and a ‘casino night’. We have organised for staff from the casino to teach attendees how to play blackjack or roulette – with fake money. Dress code: Business attire

Saturday Awards Dinner Saturday 21st May With a Casino Royale/James Bond theme, we will be celebrating in style for the grand finale of the 2022 NZCB AGM, Conference and Expo, from 7pm at the Saturday Awards Dinner on Saturday 21st. The Claudelands Event Centre will help us host a fanciful affair to celebrate and to announce the winners of the 2022 NZCB Apprentice Challenge. Join us for a three-course meal and let your hair down for the evening with one of Hamilton’s busiest professional cover bands The Monroes. Dress code: Fancy dress or formal Theme: Casino Royale/James Bond

Zealong Tea Estate is widely regarded as a Waikato icon and is the only commercial tea estate in New Zealand offering serene views and producing 100% organic award-winning tea. The high tea will include a culinary experience with a thoughtfully crafted selection of savouries, sandwiches, sweets and beverages. Attendees will be picked up at 10:30am from the Claudelands Events Centre and returned by 2:45pm. Please Note: This tour is subject to change and maybe cancelled if a minimum number of 40 guests is not reached.

NZCB AGM,Conference and Expo | Resilience and Recovery

2022 Agenda Thursday 19th May 2022 TIME

ACTIVITY

To be confirmed

Factory Tour

Friday 20th May 2022 TIME

ACTIVITY

7:00am

Registration Desk Opens

8:00am–10:00am

24th NZCB Annual General Meeting (members only)

10:00am–10:30am

Morning Tea

10:30am – 11:30am

New members networking session NEW

10:30am – 11:30am

One hour dedicated Expo Area time NEW

10:30am – 2:45pm

Spouse/partners high tea excursion NEW

11:30am – 11:40am

Official Conference opening by NZCB Chairperson

11:40am – 12:00pm

Official Conference opening by MP

12:00pm–1:00pm

Keynote Speaker one

1:00pm–2:00pm

Lunch

2:00pm–3:00pm

One hour dedicated Expo Area time NEW

3:00pm–4:00pm

Keynote Speaker two

4:00pm–5:00pm

Keynote Speaker three

5:00pm–6:00pm

Great Apprentice Race and Happy Hour

7:00pm–9:00pm

Friday Night Mingler at SkyCity Hamilton Casino

Saturday 21st May 2022 TIME

ACTIVITY

7:30am

Registration Desk Opens

8:30am – 9:30am

Education Workshop one

9:30am – 10:30am

One hour dedicated Expo Area time NEW

10:30am – 11:00am

Morning Tea

11:00am–12:00pm

Education Workshop two

12:00pm–1:00pm

Education Workshop three

1:00pm–2:00pm

Lunch

2:00pm–3:00pm

Education Workshop four

3:00pm–3:30pm

Final Act

3:30pm – 4:00pm

Official Conference Closing – MP

7:00pm – midnight

Saturday Awards Dinner

This agenda is subject to change without notice.

Accommodation Accommodation will fill up fast so we highly recommend you start looking now. To assist members, we have secured a number of hotel/motel rooms within the Hamilton and Cambridge areas (listed below). To book a room, please quote: NZCB2022.

Hamilton Central accommodation

Cambridge accommodation

Ramada by Wyndham Hotel HHHH 20-minute walk to Claudelands 287 Victoria Street, Hamilton Phone: 07 839 4993 www.wyndhamhotels.com/ramada

Abbots Hamilton HHH 30-minute walk to Claudelands 222 Ulster Street, Hamilton Phone: 07 838 3299 www.abbotshamilton.co.nz

Hidden Lake Hotel HHHH 24-minute drive to Claudelands 34E Lake Street, Cambridge Phone: 07 282 1593 www.hiddenlakehotel.co.nz

Brooklyn Motor Lodge HHHH 8-minute walk to Claudelands 42 Brooklyn Road, Hamilton Phone: 07 855 0774 www.brooklynmotorlodge.co.nz

Mill Lodge HHH 27-minute walk to Claudelands 135 Ulster Street, Hamilton Phone: 07 838 1282 www.milllodge.nz

Kelly Road Lodge HHHH 21-minute drive to Claudelands 1 Kelly Road, Cambridge Phone: 07 282 0578 www.kellyrd.co.nz

Albert Court Motor Lodge HHHH 29-minute walk to Claudelands 29 Albert Street, Hamilton Phone: 07 929 4047 www.albertcourt.co.nz

Auto Lodge Motel HHHH 34-minute walk to Claudelands 298 Ulster Street, Hamilton Phone: 0800 524 232 www.autolodgemotel.co.nz

Podium Lodge HHH 21-minute drive to Claudelands 20 Peake Road, Cambridge Phone: 07 974 1710 www.podiumlodge.co.nz

Camelot On Ulster HHHH 30-minute walk to Claudelands 231 Ulster Street, Hamilton Phone: 0800 231 000 www.camelotonulster.co.nz

Novotel Hamilton Tainui HHHH 17-minute walk to Claudelands 7 Alma Street, Hamilton 07 838 1366 https://all.accor.com/hotel/2159/ index.en.shtml

Henley Hotel HHHHH 33-minute drive to Claudelands 151 Maungatautari Road, Cambridge Phone: 07 823 3421 www.thehenley.co.nz

Quote

Pricing

NZCB2022

All costs below are excluding GST and per person Registration (two days) Registration to attend both the Friday and Saturday of the Conference and Expo. Includes morning tea and lunch for both days.

$145.00

Friday Night Mingler at SkyCity Hamilton Casino Includes drinks and canapés

$80.00

Saturday Night Awards Dinner Includes drinks and a three-course meal

$110.00

Friday Partners Excursion Includes high tea, drinks and return bus to and from Claudelands Events Centre

$100.00

when booking your accommodation

Don’t forget...

Conference is tax deductible!

FROM NZCB —

Why you should review your insurance programme If you own a small or medium-sized enterprise (SME), you probably know that having business insurance is essential throughout the life of your business. But, did you know that the key to staying protected is regularly reviewing your insurance policy?

Although you may have set your insurance policy last year, it might not be relevant to your business in the current environment. Your business will go through many stages and times of change that include fluctuations in profits, staff, and workloads. Changes in society may also cause some disruption to your business, as well as new government or industry policies, not to mention the effects of large-scale events, such as the Canterbury Earthquakes or COVID-19. These are pivotal points during the life of your business when you should consider reviewing policies and strategies across the board. Insurance is especially important because it forms a key part of your risk management strategy. Because of its importance, insurance should not be something you set once and forget about, because your business will grow and evolve throughout the years, and this will change your risk profile. Your business may have different or new needs, and there might be elements of your current policy that aren’t relevant for the business anymore. A good insurance broker will help you make the necessary changes, explaining what they mean and any consequences, and work with the insurance company to enact them. Insurance policies are also subject to change and, by not regularly reviewing your policy, you may be paying more or missing out on extra insurance coverage. You may also be, unknowingly, under-insuring the business, which can be a costly mistake should you need to make a claim.

When to consider reviewing your insurance policy Like your business, insurance is a scalable asset. However, this can mean that, as your business grows and develops, or is impacted by societal or industry events, insurance policies may become outdated, leaving you exposed in some areas and potentially under insured. These are three important times when you should consider reviewing your insurance:

1. When the business and/or environment changes suddenly As businesses would have witnessed with the global outbreak of COVID-19, some things are unforeseeable. However, it is important that, when these events do happen, you consult an insurance broker and review your current policies. These events can also make it difficult to plan for the future but, by discussing with a broker, you can come up with a plan that will keep you protected as you recover or adapt to new opportunities. Industries are also subject to various changes, policies, and new legislation. These can impact areas of your business and, depending on the legislation, it can also require a change in insurance policies to ensure you still have the most appropriate coverage.

2. In long periods of growth or reduction

3. Once a year, no matter what

For most businesses, the overarching business goal is growth. As the business evolves, you will most likely scale up and out, either in physical locations, staff, workloads, clients, partners, services, and/or equipment. For the company and its assets to stay protected, each of these new elements needs to be considered in the insurance policy.

The beginning of each calendar year or financial year are good times to review your insurance. Although your business may not have changed dramatically during the previous year, insurance policies and premiums may change and update during this time. You may be able to find a policy with a lower premium or make improvements to your current policy with minimum, or no, extra fees involved.

On the other side of this is loss, whether this be a loss in profits, business, clients or purposefully scaling down. Reviewing your insurance is important in this period to ensure that you are not paying for services that are no longer needed and that your policy continues to match the business’s needs. For example, if your turnover is less than expected, your gross profit sum insured is likely to follow the same trend. At your renewal date you can work with your broker to organise a business interruption adjustment that can sometimes mean you get a credit on your insurance premiums.

Setting a regular time of year to review policies with your broker will help you to stay on top of your insurance and your risks, leading to better business practices. To find out more about why you should review your business’s insurance policy and make sure that it’s the right policy for you and your business, give the team at BrokerWeb Risk Services a call on 0800 644 444 .

REDi Builders’ Insurance is administered by BrokerWeb Risk Services Limited and is exclusive to NZCB members. BrokerWeb Risk Services also operate the NZCB members’ only, Insurance helpline and can be contacted on redi@bwrs.co.nz or 0800 644 444.

FROM NZCB —

Putting our partners in the spotlight New Zealand Certified Builders (NZCB) is proud to partner with a wide range of companies with multiple branches nationwide. These companies have aligned with the Association to provide significant support to our members and have the option to engage with them across a wide range of opportunities. Known to the Association as “National Partners” we are delighted to tell you a little bit more about two of them.

Introducing Red QS

Introducing JSC Timber

Red QS is unlike any other Quantity Surveying company.

Established in the 1900s, JSC has been manufacturing and supplying New Zealand with premium timber products for generations.

Our aim is to connect those who need our services with the best person for the job – and only when you need us. We just want to support you through education, and be there during those times where you need help with a particular project. Red QS understands the construction market and constraints well and we are here to provide expert help. We have an experienced and established team of Senior Quantity Surveyors ready and willing to work closely with you. We know our stuff and work efficiently to get plans priced and back to you – fast! You won’t be waiting in the queue for up to 12 weeks, like the current market. For more information on how Red QS can support you, visit www.redqs.nz

JSC is always focused on sourcing products from reputable suppliers across the globe to suit the ever-changing New Zealand market trends. The experienced and passionate JSC team have an intricate knowledge of the full JSC range and are based throughout New Zealand. They work closely with clients to help them select the best product for their project, ensuring it is fit for purpose, and help come up with solutions to meet the clients design requirements all with the end goal of supplying products for buildings to last for generations to come. JSC is a market leader in weatherboard cladding solutions and offer various options of exotic hardwood decking, flooring, and interior products. To meet the ongoing demand, JSC now offers its exclusive range of TMT (Thermally Modified Timber) products in feature and clear options, providing greater durability and colour choices for timber cladding. For more information on the extensive JSC product range, contact the JSC team today at sales@jsctmber.co.nz or visit www.jsctimber.co.nz

A full list of NZCB National Partners can be found on page 69 of this issue of InHouse or on the members’ only Toolshed under Our Partners.

FROM NZCB —

Karla Farrar General Manager – Marketing and Services

COVID-19 communications New Zealand Certified Builders (NZCB) simplifies the vast amount of information and fake news overload to our members by providing industry-specific guidance and support.

During the first COVID-19 outbreak from March–June 2020, NZCB communicated regularly with its members. When the COVID-19 Delta outbreak started to spread around New Zealand on the 17th of August 2021 and the country was put into an Alert Level 4 Lockdown, NZCB picked up where it left off by providing regular communication about industry-specific requirements. Our main communication channels were email newsletters (with a record open rate of 67% on the 24th of August – the industry average is only 21%), NZCB members’ only Toolshed website updates, and our NZCB closed Facebook group. Joining the NZCB Facebook group is also a great way to get up-to-date news and questions answered by your peers. Members can also access the dedicated NZCB members’ only Toolshed website that includes a vast array of COVID-19 information, such as: • Health & Safety – Latest standards for New Zealand Construction Operations – Residential Construction Protocols – Pre-site controls – Site entry controls – Site operations and other templates and resources

• COVID-19 vaccination facts and information • COVID-19 videos NZCB plays a vital role in industry advocacy. With most manufacturers and suppliers based in Auckland, this presented a major barrier causing supply material shortages nationwide. NZCB Chief Executive Grant Florence worked closely with other industry players and the Ministry of Business, Innovation and Employment (MBIE) in lobbying for the Auckland product supply chain to get back to manufacturing under Alert Level 4.

How to get your hands on COVID-19 resources: • Join the NZCB closed Facebook group: www.facebook.com/groups/CBANZ • Find information and resources on the dedicated NZCB members’ only Toolshed website www.nzcb.nz (Toolshed login to view) • Call the NZCB National Support Office on 0800 237 843 for help and support • Send any advocacy questions to NZCB Chief Executive Grant Florence at grant@nzcb.nz.

FROM NZCB —

Rose-Anne Smith Accounts Administrator

Reference numbers and category confirmations Account codes and invoice numbers

Membership subscription category confirmations

A big thank you from the New Zealand Certified Builders (NZCB) National Support Office Accounts department to everyone that has been using their ‘Account’ code as a reference when paying an NZCB invoice.

NZCB as a membership organisation believes it is ‘fair and just’ that all members pay subscription fees that are a true reflection of their business activity. To support this fairness, we seek an annual confirmation from all Business Members of Annual Business Turnover that is used as the basis for membership subscriptions.

Every day we receive a lot of payments into our bank account with little or no reference numbers on them. To ensure we know who has made a payment and what this payment is for, could you please make sure you use the ‘Invoice No’ and your ‘Account’ code as a reference. If space won’t allow the most important one to use is the ‘Invoice No’. These can be found at the top of your invoice, under the NZCB logo.

We request this confirmation of category three months prior to you being invoiced your yearly subscription and ask that you please return this to us, prior to your renewal month to ensure your business is invoiced at the correct category. Even if your turnover has not changed we still need you to return this confirmation. If we do not receive this confirmation prior to your renewal month we will make an independent assessment of your subscription category and will invoice you accordingly. MEMBERSHIP CATEGORY BY TURNOVER

CATEGORY

Turnover is under $75,000 pa

CB1

Turnover is between $75,000 & $500,000 pa

CB2

Turnover is between $500,000 & $1 million pa

CB3

Turnover is between $1 million & $2 million pa

CB4

Turnover is between $2 million & $5 million pa

CB5

Turnover is over $5 million pa

CB6

If you have any questions, please contact Rose-Anne at the National Support Office on 0800 237 843 ext. 7294 or roseanne@nzcb.nz.

NZCB 2022 Diaries Every New Zealand Certified Builders (NZCB) Individual and Business Member is entitled to ‘one’ free diary per year, upon receipt of your order. We are now seeking those orders. The NZCB 2022 diaries are available in both A4 (297mm x 210mm) and A5 (148mm x 210mm) sizes.

If you would like to receive a free 2022 NZCB Diary, log on to the NZCB members’ only Toolshed website www.nzcb.nz, scroll to the bottom of the menu on the left-hand side and select ‘2022 Diary Books’. Double check all details are correct, select the size you require and press the ‘submit’ button.

Diaries were initially expected to be in the country and distributed at the end of October, but due to COVID-19 shipping delays, we are now expecting delivery in late December 2021. Please note this date may be pushed out again depending on when they arrive in the country.

If your postal address is different to what appears on the form please contact the National Support Office on 0800 237 843, to ensure your diary is sent to the correct address.

Did you know as a NZCB member you qualify for Preferential Pricing* at Warehouse Stationery stores? The Warehouse Group Business, powered by Warehouse Stationery, have teamed up with NZCB to offer members great discounts across a wide selection of products*.

Commercial Trade Team Auckland North & Northland Yousif Luka 021 349 443 | Yousif.Luka@twgroup.co.nz

With over 20,000 products to choose from you can now stock up on all your stationery requirements. Plus, our Print & Copy centres can print up to A0 in wide format, as well as binding and laminating services.

West Auckland Leon Liao 021 342 535 | Leon.Liao@twgroup.co.nz Auckland Central & Sylvia Park Avi Kumar 027 841 6474 | Avi.Kumar@twgroup.co.nz

Simply present your Preferential Pricing Card in store before you make your purchase and receive your discount off the retail price*.

South Auckland & Waikato Amit Buall 021 824 987 | Amitoj.Buall@twgroup.co.nz

You can find your Preferential Pricing Card attached to the flyer included in this magazine.

Bay of Plenty & Hawkes Bay Michael Vincent 021 315 274 | Michael.Vincent@twgroup.co.nz Wellington & Manawatu Region Jon Gartside 021 613 908 | Jon.Gartside@twgroup.co.nz Christchurch Nathan Driscoll 021 198 8759 | Nathan.Driscoll@twgroup.co.nz South Island Region Nicholas Mooney 021 192 1705 | Nicholas.Mooney@twgroup.co.nz

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National Key Account Manager Residential Building Steve Grace 021 613 412 | Steve.Grace@twgroup.co.nz

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FROM NZCB —

Grant Florence Chief Executive

Staff changes at the National Support Office I am delighted to announce three recent staff changes at the New Zealand Certified Builders (NZCB) National Support Office (NSO). Welcome Gavin! Firstly, I would like to welcome Gavin Lord. Gavin joined us at the start of September in the position of Finance Manager. Gavin forms part of the NZCB Management Team and will take full responsibility for the financial function of NZCB. He will be supporting the development and execution of the services and value-add we provide to our members. Gavin’s role includes overseeing end-to-end finance operations, budgeting and analysis, balance sheet reconciliations, and looking at ways to improve procedures and controls. Gavin has worked across a number of senior business management and finance roles in the wider Bay of Plenty area, including some membership and quasi Government organisations in the health sector. He joins us from a clothing manufacturing and distribution business based in Tauranga, where he has been for the last two years. Gavin holds a Bachelor of Accounting and is a Certified Practicing Accountant (CPA).

Before joining NZCB, Karla held a number of senior roles including National Marketing Manager for a New Zealandwide automotive parts distribution company. She also owned and managed her own boutique advertising and communications agency. Karla’s expertise in communications and commitment to customers (members), creative skills, and an in-depth understanding of social media make her an asset to the Association. Nick joins the NZCB Management Team in a new role, encompassing Industry Training Association Building (ITAB) Management, the delivery and impact of Review of Vocational Education (RoVE) to membership, Building Technical support, and Stakeholder engagement. Nick joined the team at NSO in July 2015 having spent over 10 years in the building industry, including the tertiary education sector as a trade qualified carpenter. For the past six years he has held the position of National Apprentice Manager and Business Development Manager for the South Island.

When you meet Gavin, say hi.

Congratulations Karla and Nick! I would like to congratulate Karla Farrar and Nick Matthews on their new roles. Karla as General Manager – Marketing and Service, and Nick as Industry Pathways and Apprenticeship Manager. Karla has taken on sole responsibility for the marketing and communications for NZCB, including the strategic positioning of NZCB and our brand from both a short and long-term perspective. This is an activity she has been immersed in since joining NZCB two years ago. Karla will continue her excellent work in the business partnership area and look after all of our partnerships, including our Strategic Partner relationships. Her role will continue to encompass the membership services area, including communications to members, the management of services we provide to our members, and the planning and delivery of the Association’s Annual Conference, Expo and Annual General Meeting.

Nick has played a key role in new membership acquisition, represented the Association at various regional events, and delivered educational content to our members through Building Trade Professionals workshops, training evenings, and webinars. Nick has also taken a lead role within the ITAB Apprenticeship Program and the NZCB Apprentice Challenge, working closely with Industry Training Providers and key stakeholders. As Industry Pathways and Apprenticeship Manager, Nick will continue to be based in Christchurch, providing support to all NZCB members and delivering training and support to South Island members. I am sure you will join me in congratulating and welcoming Karla and Nick to their new roles.

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Submissions open for REVERE Volume 6! 6

Built by Atrium Homes Limited

REVERE

Fan-tastic result Tauranga | Bay of Plenty

The journey to building this unconventional Bay of Plenty home was paved with cedar, schist, and curved, laminated beams. Three distinctive roof planes overlap to form three fans, creating bends and interesting angles throughout the house. Builder Allan Shaw of Atrium Homes says you will not find a right angle anywhere but the garages. “There are cavity sliders sitting in a curved wall, which is amazing. The wooden support beams were up to 21 metres long. We made it work through multiple calculations and careful planning.”

“It is a home of exceptional design and quality. We cannot believe our good luck.”

Solid oak parquet flooring throughout the open plan layout, with radial inlays to accentuate the curved floor-plate, exemplify the quality of materials and craftsmanship of the home. At 375m², the home is big enough to entertain guests while providing a homely atmosphere for its owners. Allan says it is immediately welcoming. “You open the door and look straight through the hall and living spaces and out to the view. The water is just 50 metres from the house.” Keith and Brenda can now relax and enjoy what Allan’s team has masterfully created from Kelvin’s design. “We love the place,” says Keith. “When we wake in the morning and open the curtains to a huge, sweeping view of the Tauranga Harbour, we get a real sense of ‘wow’. It is a home of exceptional design and quality. We cannot believe our good luck.” NZCB Member

⁄ Allan Shaw

allan@atriumhomes.co.nz

New Zealand Certified Builders (NZCB) are excited to announce that submissions for REVERE Volume Six are now open!

Homeowners Keith and Brenda enlisted architect Kelvin Peck to design a modern home that capitalised on its perch above the shimmering waters of Tauranga Harbour. Kelvin says the clients sought an interesting roof-form that would extend to the interior. “They wanted to make the most of the site because it is a beautiful location.” The intricate design work and precise execution involved have paid off handsomely. The roof is angled to let sunlight and full moon reflections into the internal spaces of the house, creating elements of surprise and delight. The spectacular cantilevered fan over the deck provides shade in the summer, but warming sunshine floods the deck in winter, allowing the owners to enjoy year-round indoor/outdoor living.

Designed and published by NZCB, Revere magazine celebrates and displays some of New Zealand’s most inspiring homes built by NZCB members.

How does it work?

A great sales tool Revere is a magazine to be proud of as well as a great sales tool. Those members that successfully contribute to Revere will each receive 20 complimentary copies per submission along with a digital file of all professional photographs taken, an electronic copy of their article(s) and, also become eligible to use the ‘Revere Accredited’ logo.

Revere Accredited logo To add to the value and excitement of Revere, all members that contribute to this magazine will have access to the ‘Revere Accredited’ logo. This gold standard logo is available to current and past contributors of Revere further promoting recognition of our members involvement in this magazine, in honour of their craftsmanship, work ethic and quality as some of the industry’s best in the business. The Revere logo can be included on all company collateral including your vehicles to further promote the members business.

We make it easy for you! All you need to do is complete an application form and submit it to Julie at the National Support Office. Julie will organise a professional copywriter to write an article about your project and a professional photographer to come to site to complete the photography.

Your investment Such a publication is a large financial undertaking and does require some financial support from those NZCB members submitting successful material along with a limited number of merchants/national partners that may also contribute to the magazine. A two-page submission is $1500+gst and four pages $2750+gst.

For more information or an application form please contact Julie at the National Support Office:

julie@nzcb.nz or 0800 237 843 ext 7227.

0800 BUILD

Distribution Distribution of Revere is far and wide to our target audience, the homeowner. Over 10,000 printed copies are circulated nationwide to our members, partners, Air New Zealand Koru lounges, architects, lawyers, various media outlets and offices of influence as well as with various other magazines. It is also electronically posted onto the well-known websites, Houzz and Issuu, reaching over 200,000 people. Joe Builder DIRECTOR

ph 021 123 4567 joe@creativebuild.co.nx www.creativebuild.co.nz

REGISTR ATION OF PLEASE COMPLET INTEREST FOR RE E YOUR DETAILS VERE BELOW:

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IN THE KNOW —

Vaccination issues in employment Every day at the moment, we are dealing with vaccination issues and queries relating to employment. In most employment situations this is a tricky area of the law with no real legal or case law guidance. The whole issue creates a largely unresolved clash between laws concerning privacy, the right to refuse medical treatment, health and safety, human rights/non-discrimination, and general employment law. Unless the Government legislates to make some of these issues legally clear, they will likely end up being resolved by Employment Relations Authority, Employment Court, and higher Court decisions which could take months or years to come through the system. In the limited areas where the Government has legislated for mandatory vaccination of certain workers, the legal Order mandating vaccination requires careful interpretation and analysis and is not always 100% clear. Currently, the Government has legislated for mandatory vaccination for MIQ workers and some border, airport and port workers. On 11 October 2021, it announced mandatory vaccination for workers in the health and education workforces, and on 22 October, it published the amendment Order to clarify the details and create the legal mandate. This amendment came into effect on 25 October 2021.

The legal Order mandating vaccination requires careful interpretation and analysis and is not always 100% clear. The Government has announced that it will be developing more legal guidance on vaccination certificates (apparently to be released in the coming weeks). Hopefully this will provide some more clarity for employers, in particular whether it will be lawful to mandate vaccination for workers through the requirement of vaccination certificates or through some other legal mechanism.

Pending hopefully more legal clarity, we recommend that employers do not make any rash decisions, where possible take a ‘wait and see’ approach, and seek legal advice before taking any actions. This of course excludes employers in the education and health sectors, many of whom we are currently helping to assess and comply with the pending vaccination legal mandate. Below is a link to the Employment New Zealand Government website information on vaccination in employment. This is not legal advice but does provide some general guidance: www.employment.govt.nz/leave-and-holidays/ other-types-of-leave/coronavirus-workplace/ covid-19-vaccination-and-employment/

What remains critical, is for employers to fully engage in consultation with their employees regarding any health and safety risk assessments for mandatory vaccination for positions within a workplace, and to try and reach agreement with them (if at all possible) as to how the employers intend to manage vaccination issues.

Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers Tauranga and they specialise exclusively in employment law. They operate our Employment Helpline for NZCB members: phone 07 928 0529 for 10 minutes free advice on any employment related issue. (The above is by its nature general, and is not intended to be a substitute for legal advice.)

IN THE KNOW —

Selling for non-salespeople We live in a world where extroverts and big personalities are often the most admired people in the room. Leaders who are outgoing, charming, and charismatic. People we believe we should model our behaviour on, especially when it comes to business, and particularly selling. If you’re an introvert like me, this goes against your natural personality settings. The selling process can create stress and conflict, which as an introvert, you avoid at all costs. As a business coach, I love delivering solutions to my clients and seeing improvements in their businesses and their lives. You are a builder and probably love to deliver successful projects and see the results of your physical efforts. But to get to that point you need to be able to sell yourself to a stranger. So, if you are not a natural, extroverted salesperson, what is the best way to do that? The best way is to forget about trying to develop a strong selling personality and rely on having a strong process. In the long run, process will beat personality every time. You can then focus on improving individual parts of the process to improve your sales results, rather than thinking: “I need to get better at selling!” So, what does a sales process look like, and is there a plug-and-play template to follow? Every business is different and the mix of projects and clients you come across requires a certain amount of customisation. Most of my clients are custom builders (new builds or renovations) so there is seldom a one-size-fits-all approach you can use. That said, there are fundamental steps in the sales process you can follow, which can be adjusted to your, and your client’s, needs. The most important stages are the early ones. This is where you either focus on building trust and rapport with people through education and asking good questions or qualify them out of your process if they are not a good fit. A typical sales process looks something like this:

By putting more time and energy into the early stages of your sales process, you’re likely to save yourself more work and pressure down the track when you need to put together the price proposal and contract. Most of the education material and questions used in the trust building stages can be applied to all future sales opportunities, so take time to develop it well so you only need to refine it after each use. Material is available from NZCB, MBIE, and other organisations that you can use as a baseline for your education steps. Beyond these sources, you’re best to cast your mind back to previous situations where prospective clients asked certain questions about the build process. These questions come up often, so develop useful FAQs to address them and put your company in a good light.

By putting more time and energy into the early stages of your sales process, you’re likely to save yourself more work and pressure down the track when you need to put together the price proposal and contract. One final tip is to use stories in your sales process. The human mind is hard-wired to engage with stories and will often find them more believable than facts and opinions. If you want to make a point about what sets your business apart from other builders, or why certain steps are necessary, tell a story from a previous build to illustrate your point. Document these stories so you can use them in future prospect discussions. Need help to develop a sales process for your business? Email me at andy@tradescoach.co.nz and we can make a time to discuss your needs.

Andy Burrows, Director of The Trades Coach and NZCB National Partner. I encourage you to take advantage of a free business strategy review session to see how we can improve your business performance. Call Andy today on 027 688 6721 or email andy@tradescoach.co.nz.

IN THE KNOW —

Motivation: get your team (and customers) on board How do you motivate others? That’s a question I’ve often been asked by the best building companies I’ve worked with in New Zealand, Australia, and North America. To motivate others, the key is to motivate yourself, first of all. It isn’t until you’re clear on your own purpose that you can work on motivating others.

WHAT YOU LOVE

WHAT THE WORLD NEEDS

How do you motivate yourself? In order to motivate yourself, you need to define your true purpose. That’ll discover the essence of what gets you out of bed every day – with enthusiasm.

Seven questions to find your true purpose: 1. What really, deeply motivates you? 2. What do you want to be remembered by? 3. What do you want people saying about you at your retirement party? 4. What does the best version of yourself look like? 5. What legacy do you want to leave? 6. What do you want to aspire to be? 7. What were you born to do?

WHAT YOU’RE GOOD AT

IKIAGI

WHAT YOU CAN BE PAID FOR

Motivating your customers

When I’ve worked through these questions with builders, the answers are often around craftsmanship, family traditions, and the sheer passion of creating something that’s beautiful and enduring. These are exactly the right kinds of answers, and provide the purpose to create motivation. By identifying and writing these things down, it gives them substance and power. This is a good exercise for everyone in your team to do, as it cements their purpose and passion.

Translating personal motivators into team motivation When you’ve answered the seven questions above for yourself, you can extend this to your business. The Japanese ‘ikigai’ model is good for this. Involve your team in this: working on this together for your business is a powerful way to build unity, team purpose, and motivation. Once you’ve defined the ikigai for your organisation, communicate this internally via a purpose statement.

By now, you should have a powerful purpose your entire team can get behind. The next step is to communicate this to your customers. Imagine the difference in your brand story when you can really verbalise your driving force. Instead of being just another builder, you’re continuing the legacy of craftsmanship. Or providing an amazing lifestyle for families. Or creating legacies by constructing buildings that will be there for future generations. This will also differentiate your business from your competitors.

How to communicate your purpose Your company’s purpose and values should shine through in everything you do. Incorporate it into your sales scripts. Tell your story on your website and in your marketing materials. Make sure the photography brings to life these values. The more you embrace your purpose, the more enthusiastic and motivated your customers will be.

Summary The key to motivation is to motivate yourself first and foremost. Then you can involve your team, to motivate them. And the work you do with your team, and communicating your shared purpose and values will then motivate your customers. Need help? Contact us for a free consultation to see how we can help you define your purpose and values – and get your team and customers motivated. https://excc.co.nz/executive-coach-booking/

Examples of purpose statements: • All Blacks: We believe in becoming the greatest team of all time. • Apple Computer: We believe in challenging the status quo and we believe in thinking differently (which we do with beautifully designed devices).

Jason Dinan, Executive Coaching & Consulting. With 27 years of leadership experience working in 23 countries, Jason specialises in growing organisations through developing high-performance sales leaders, sales teams and sales strategy. He was the project head for a leading homebuilder in New Zealand, Australia and North America, helping grow annual sales from 47% to 311%.

IN THE KNOW —

Building a greener future for all Following the news of the recent report from the Intergovernmental Panel on Climate Change, one thing is clear – we must all act now to stop the earth from reaching irreversible temperatures. Our response must be visionary, we must act now for the long-term, and we must ensure the transformation is coordinated and equitable for all. The building and construction sector is responsible for about 15 per cent of our country’s total emissions. This comes from the production and transport of building materials, the construction process, and the energy used once the home or building is built. We are also responsible for approximately 50 per cent of all waste to landfill. If we are serious about mitigating the effects of climate change and achieving net zero carbon emissions by 2050, the building and construction sector must be a core pillar in New Zealand’s response. Together, we have the power to significantly reduce emissions and slow the rate of climate change, and while ensuring our homes and buildings are warm, dry, healthy and resilient to the effects of the changing climate. The government’s Building for Climate Change programme will play a key role in helping us realise this opportunity.

How we will do it The goal of the Building for Climate Change programme is to reduce emissions from constructing, operating and deconstructing buildings, and to make sure our buildings are prepared for the future effects of climate change. Through the Building for Climate Change programme, we will set targets for energy and water use and embodied carbon, as well as look at ways to encourage innovative thinking about designing, building and operating buildings. We have committed to three broad areas of action to support the path to low emissions. Reducing operational carbon The first area is transforming the operational efficiency of buildings by reducing the amount of energy and water buildings use, and improving ventilation and comfort. Reducing embodied carbon The second area the programme is focussed on is reducing embodied carbon emissions across a building’s whole life cycle – from the production of building materials, all the way through to construction waste and what happens to the building when it’s at the end of its life. Improving climate resilience The third area is looking at how buildings adapt to extreme weather events which are expected to occur more frequently as a result of climate change. We will focus on two key principles: not building in areas where climate change

hazards are likely (e.g. subject to flooding); and ensuring design standards take into account our future climate (e.g. wind pressures and rainfall intensity). As part of the programme, a series of performance-based emissions targets are being developed that the sector will have to keep under while they are designing and building. There will be a plan for tightening these targets over time to drive ongoing emissions reductions and innovation in design and construction. The proposed changes will make sure New Zealand’s homes and buildings are using as little energy and water as practical, and that they are warmer, drier and better ventilated. This means more money in people’s pockets due to lower energy bills, and healthier places for us all to work and live.

We need your help Success will require us to shift the way we think and operate across the entire sector; Government will also need to change and adapt its approach to lead the way, and to ensure the transition to a lower-emissions future is equitable. We know these changes, and the goal of the programme, will not be easy to achieve, however we need everyone across the sector to be on board – it will be worth it to secure a future for the next generations of New Zealanders. We encourage you to start thinking about ways for you to reduce emissions from building and construction activities from today. Be a part of the journey. You can find more information about this on the Building Performance site: https://www.building.govt.nz/gettingstarted/building-for-climate-change/ Patrick Lindsay, Principal Policy Advisor, Ministry of Business, Innovation and Employment. MBIE is the over-arching regulator of New Zealand’s building system. Our Building System Performance (BSP) branch provides policy and technical advice on New Zealand’s building system, rules and standards, and implements building legislation and regulations to meet New Zealand’s current and future needs.

IN THE KNOW —

Tax on Christmas parties and presents Christmas is fast approaching. If you’re planning a staff Christmas party to boost morale and mark the end of the year, that’s great – but what are the tax implications?

Below is an overview of different types of expenses and the percentage claimable for your business under the IRD’s entertainment rules, or whether it’s subject to Fringe Benefit Tax (FBT).

Cash bonuses

What is a Fringe Benefit?

Gifts to staff or clients

A benefit supplied by an employer that has a ‘private’ element attached to it, such as health insurance, gym memberships, or motor vehicles available for personal use.

The cost of gifts (other than food and beverages) to staff or clients will generally be 100% tax-deductible. However, any gifts relating to food, beverages, and supermarket vouchers are deemed entertainment and therefore only 50% deductible Under FBT rules, if staff gifts are under the threshold of $300 for the October to December quarter, and not food and drink related, the costs will be 100% deductible. If they are over $300, FBT will be applicable and payable to IRD.

Staff Christmas party The cost of food, drink, and any incidental expenditure relating to things like equipment hire, music, or other entertainment is only 50% deductible for income tax and GST purposes. This applies whether the party is held on the business premises or off-site.

Christmas lunch/dinner The cost of taking colleagues out for an end-of-year lunch or dinner will generally be 50% deductible.

These must be included in the employee’s wages for the week paid as a discretionary bonus with the applicable PAYE paid on them.

For more information on FBT, talk to your accountant or you can view the IRD’s guide to working with FBT (IR409) under the ‘Forms and Guides’ section at www.ird.govt.nz. The IRD’s Entertainment expenses guide (IR268) also lives there.

Gavin Lord, NZCB Finance Manager. Gavin has worked across a number of senior business management and finance roles, including some membership and quasi Government organisations in the health sector. Gavin holds a Bachelor of Accounting and is a Certified Practicing Accountant (CPA).

IN THE KNOW —

New Code of Ethics for Licensed Building Practitioners The Government has announced a new Code of Ethics for Licensed Building Practitioners (LBPs) to ensure high standards are maintained in the industry. • Advise clients of any delays as soon as they become apparent • Act in your client’s interests • Generally, you should follow your client’s instructions, unless the instructions are dangerous, are contrary to contracts or consents, or would mean you would not be acting within the law. 4. Behave professionally • Behave professionally • Act in good faith during dispute resolution • Price work fairly and reasonably • Declare and manage actual or potential conflicts of interest appropriately • Maintain confidentiality of client details unless there is good reason for sharing information The Code of Ethics will also give the public more confidence that LBPs are reputable and operate ethically. It covers a range of ethical obligations, including working safely, acting within the law, taking responsibility for actions and behaving professionally.

Summary of the Code of Ethics The Code of Ethics is made up of nineteen standards, sitting under the following four key principles: 1. Work safely • Take responsibility for health and safety

• Acknowledge and respect the cultural norms and values of your clients and colleagues • Conduct your business in a methodical and responsible manner. The majority of LBPs already meet these standards, but the introduction of the Code of Ethics will hold those to account who do not. Where LBPs do not comply with their obligations, a complaint can be made against them which may result in disciplinary action by the Building Practitioners Board. The Code of Ethics comes into force from 26 October 2022, giving LBPs a year to understand the changes and how to comply. MBIE are developing resources to support this transition period, and these will become available over the next year.

• Report unsafe behaviour by others on a building site • Avoid harming the environment.

Find out more about the Code of Ethics for Licensed Building Practitioners including Guidance by visiting https://www.lbp.govt.nz/for-lbps/code-of-ethics/

2. Act within the law • Comply with the law • Report breaches of the law.

To view the Building (Code of Ethics for Licensed Building Practitioners) Order 2021 visit https://www.legislation.govt.nz/regulation/ public/2021/0335/latest/LMS573729.html

3. Take responsibility for your actions • Know what building work you are allowed to do • Explain risks to your client • Inform and educate your client • Be accountable for building work carried out by you, or someone under your supervision

Ministry of Business, Innovation and Employment. MBIE is the over-arching regulator of New Zealand’s building system. Our Building System Performance (BSP) branch provides policy and technical advice on New Zealand’s building system, rules and standards, and implements building legislation and regulations to meet New Zealand’s current and future needs.

Helping you get the job done is our trade.

At Bunnings Trade, we know that in this competitive environment time is critical. Our dedicated Account Managers will help you manage your projects from start to finish. From organising quotes, to arranging your supply and delivery. They work with you to make sure you have what you need. Find out how we can help your business at bunnings.co.nz/trade

Helping business is our trade.

OUR PEOPLE —

Celebrating women in construction Being female in a male-driven world is not often the easiest task. Having to challenge the traditional assumptions and stereotypes associated with the building industry, overcome self-doubt,and prove yourself over and over again are just some of the issues faced by women on a daily basis in the industry. To celebrate our female builders for the diversity they bring, the challenges they overcome, and to inspire and encourage others, New Zealand Certified Builders (NZCB) asked our three female NZCB members to share more about their experiences.

Niamh Short Meet Niamh Short. Niamh is Irish but grew up in France. She moved to Wellington in 2001 with her husband and their three children. Niamh and her business partner started Windy City Builders in 2018. They currently employ two apprentices and focus on renovations and extensions.

Was building your first career choice? No! I studied psychology and was going to follow that path. But I met a New Zealander on his overseas trip, and we came to live in Wellington together. When we had children, I chose to stay at home to be with them until our youngest was six years old.

What inspired you to become a builder? In my stay-at-home years, I was always a do-er. I would have ideas of what we or the kids needed, and I would go about making it. I would look in the shops, but nothing was ever exactly right, so I taught myself to make things. I started by making small things, like a coat stand, drawers, bookshelves, a wood box, benches, a doll’s house, tiled splashback. One day, my husband came home from work to find the children’s room stripped of linings! I learnt to gib with my father-in-law who used to be a builder and fostered my interest. I had to borrow tools from my brothers-in-law and lean on my father-in-law for building advice. We then had an extension put on our house. The builder saw my interest and encouraged it, allowing me to be involved in small ways at first. Eventually, I was inducted on the drop saw and cut all the purlins while they were on the rafters. I helped lay the floorboards, lifted ceiling sheets of gib, and installed and nailed off weatherboards. By the end of the project, the builder had given me a hand-me-down toolbelt and offered me a job!

When did you become trade qualified and where? I did labouring in his company for about six months before deciding to sign up for an apprenticeship. From the beginning, he was keen for me to become an apprentice, but for me, this was a huge step. It meant I was committing to being in the trades, and was that something stay-at-home mums did?

I hesitated for a long time because it felt outlandish to want this job. In the end, I signed up because I loved being on-site. I loved the physicality, the camaraderie and banter, the creativity, and with the apprenticeship I was paid while gaining a qualification. In the end it was a no-brainer to continue doing what I liked while learning. I trained with BCITO and qualified in 2018.

What are some of the challenges you have faced over the years to become a builder? My first challenge was myself; I didn’t believe a stay-at-home mum could or should be a builder. I felt like an imposter! I worked so hard to prove myself, much more than I needed to. I had to be more valuable than any of the boys because there was a voice in my head saying this wasn’t my place. Eventually that voice got quieter. One challenge I loved was the learning. I had to learn a whole new set of vocabulary, learn how to use tools that I didn’t know existed, and continually take in new information. Some days in my apprenticeship, I just wanted to be told to dig a trench, so I wouldn’t have to think! There are some assumptions and behaviours that are mildly challenging. These are small insidious things that prove society hasn’t quite adapted to having more women on building sites. For instance, most newcomers to site will assume I am the builder’s wife, the “admin lady”, the client, or designer. I can be standing on a ladder holding a rafter in one hand and a nail gun in the other, looking, talking and behaving like a builder, but I couldn’t simply just BE a builder!

What would you like to see change in the building industry? The industry is changing slowly but surely. I’ve been made to feel welcome, but I know this is not everyone’s experience. I think it’s important we all work towards changing the image of building to make room for any type of tradie. I think there should be more images of women being capable, competent workers on-site. The recurrent image of “guy in toolbelt, woman holding cup of tea/baby” needs to be flipped. Recently, the BCITO ads on TV showed a woman tradie, without her being the focus of the ad. This kind of background inclusion normalises women’s presence on-sites, and we need loads more like this. Girls (and their parents) need to be able to see successful women in building roles, so they know construction is a viable option for them. The more images we show and see of women working on sites, the more accepting and inclusive our industry, our clients, and our society will become!

Do you have any words of wisdom or tips for women considering a career in building? Be yourself, stay open and positive. Show resilience and grit but you don’t have to be like the boys to be a good tradie. Don’t be too proud to reach out for help or support. A lot of the men need help and support too. We all bring something unique to site, whatever our gender. It’s good to be different! I have been told I shouldn’t be lifting a heavy thing, that I’m too small to be a builder, or to let the boys do that. I’ve heard it’s great to have a woman around because we’re really good at finishings and details. I like to run organised and clean sites and my approach can be perceived as bossy, not just a tidy tradie. More often than not, construction questions are directed at my business partner or my apprentices rather than me. That said, my experience has been overwhelmingly positive and encouraging. I have very rarely been faced with someone who doesn’t want me there. Most tradies and clients are supportive of having more women on-site. It is still relatively unusual to see women on-site, so I’m always open to conversations or questions from anyone who’s interested! Suddenly, I hear about the gas installer’s niece who wants to be a builder, or the joiner’s daughter wanting an apprenticeship. Being open and positive encourages people to speak up and normalises women’s presence on the site.

What are your goals for the future? I really enjoy running Windy City Builders with my business partner Alex. It has been rewarding, exciting, fun, and at times stressful, terrifying, and overwhelming. No two days are the same and we’re learning more and more about scheduling, pricing, and communicating as each year goes by. So much of the job is about communicating and being open and honest.

Georgie Young Meet Georgie Young. Georgie is based on Waiheke Island and owns Sisters Carpentry. Georgie started as a sole trader in 2016, contracting exclusively to NZCB members Tomik Limited, an architectural building company which builds ultra-high end residential homes. In December last year Georgie went out on her own and has been running Sisters Carpentry Limited since. Georgie currently employs her best friend of 18 years, Lucy, who was a guide in the adventure tourism industry but is now training to be a builder. Together, Georgie and Lucy do renovations extensions and new builds.

Was building your first career choice? No, I left school in my last year to pursue my dream of becoming a scuba diving instructor and travelling the globe.

What inspired you to become a builder? I have always been consumed by desire for learning how to build and repair things. For my 16th birthday, I was given a toolbox full of mechanics tools as I had been doing all my own car repairs.

OUR PEOPLE —

So, when I tried my hand at carpentry when I was 23 after returning from overseas, I became twitterpated with everything there was to learn on-site. From building walls and installing joinery to learning to swing my hammer and draw my tape and pencil in a flash. I also fell in love with the sound my hammer makes when it swings in its cradle on my pinny and 10 years on, I still love that soft rattle.

When did you become trade qualified and where? I completed my apprenticeship through BCITO in 2019 while helping build my bosses’ house on Waiheke Island.

What are some of the challenges you have faced over the years to become a builder? I would say the biggest challenge of all was overcoming self-doubt. At times I doubted I was fast enough, strong enough, tough enough, just good enough in general to make a great chippy. Learning to overcome self-doubt and negative self-talk during my apprenticeship spilled over and improved every part of my life. I also had a brain injury during my third year as an apprentice and was incapacitated for six months. I couldn’t drive or read properly but came right slowly. It took another five years to completely shake the chronic fatigue that came with Post-Concussion Syndrome.

Christine Thomas Meet Christine Thomas. Christine is based in Palmerston North.

What are your goals for the future? I’m aiming to build a small, successful construction company.

In 2019, Christine entered the NZCB Apprentice Challenge and went on to represent the Manawatu region at the National Finals held in conjunction with the NZCB Conference and Expo. Christine was the first female to compete in the finals.

What would you like to see change in the building industry? I would love to see more ladies out there nailing studs, although there is a heck of a lot more now than when I started in the industry in 2012, which is fantastic.

Do you have any words of wisdom or tips for women considering a career in building? If you want to try your hand at it, dive in and give it a go. It will either be the best decision you ever made, or you’ll know you tried it out and it wasn’t for you. But you won’t walk away from the experience empty-handed. Don’t be intimidated by those catcalling builders you see in the movies. It’s really nothing like that! It’s usually a fun and supportive environment where you’re part of a smooth-running team. Think Bob the Builder. And if you find yourself in a team that makes you feel uncomfortable, find another one, whether you’re a man or a woman.

Christine is the owner and director of CT Carpentry Limited, a small building business focusing on renovations, alterations, decks, fences, and small jobs the other builders won’t touch.

Was building your first career choice? Not at all, I originally had my heart set on becoming a driver in the army. I really wanted to get behind the wheel of one of those Unimogs but ended up working as a support worker in a respite home for intellectually and physically disabled children, which I loved, but it wasn’t a perfect fit for me.

If your passion is your work, you’ll never work another day in your life.

Celebrating women in construction

What inspired you to become a builder?

What would you like to see change in the building industry?

My partner and I purchased our first house in 2011, which needed a bit of work. I saw a building apprenticeship as a way of making an income as well as gaining the skills necessary to improve our new home. So far, we’ve renovated the kitchen and bathroom, as well as installed a soundproof wall. I didn’t want a job stuck behind a desk, I love getting dirty, and getting a workout is a bonus. As soon as I began my pre-trade at the Universal College of Learning Limited (UCOL), I knew I’d found my perfect career.

More females!

Do you have any words of wisdom or tips for women considering a career in building? If you’re keen to get into the trades just give it a go. Being in a male-dominated workplace can be daunting but don’t let it be the thing that stops you. Learn from everyone you can and have fun doing it!

When did you become trade qualified and where? I completed my apprenticeship in 2020 on the Industry Training Association Building (ITAB) programme through UCOL.

What are some of the challenges you have faced over the years to become a builder? I’ve encountered some people who don’t believe women should be on work sites. You’ve got to be fairly thick-skinned to make it through your apprenticeship as a female, I think. But sticking it out certainly pays off.

What are your goals for the future? My goal is to get more females into the building trade. I’m hoping I’ll be able to hire some keen female apprentices and pass my passion and knowledge on to them. A more personal goal is to build my family a new home.

IN THE KNOW —

The effects of moisture in timber Kiln Dried Timber is one of the easiest, lightest, most adaptable, environmentally-friendly and durable materials to work with, provided you follow one golden rule; Kiln Dried Timber Must be kept Dry! Timber management: Timber is hygroscopic, meaning that it absorbs water. Some preservatives can increase timber’s ability to attract and absorb moisture. When timber absorbs moisture, the piece of timber will increase in dimension by up to 5% across the grain and 0.1% along the length. Drying will cause the opposite effect. When moisture is poorly managed, these combined properties of corewood can cause bow, crook, cup and twist in a piece of timber, none of which are desirable in a building project. Keeping timber dry at every stage of the project is critical. Timber absorption:

While Free-Water is being released there is no change to the timber size or shape. This continues down to the fibreSaturation Point which is about 30% MC. Following this, the Bound-Water begins to be released from the cell wall. At this point the actual wood fibre is affected by the change and this causes shrinkage of the wood cell and of the entire piece. If one side of the board dries quicker that the other, cupping and bow will result; if one edge dries more than the other crook will occur; if spiral grain is present, twist will be evident. None of these dimensional changes are helpful if they take place on a building site. Builders want their timber straight and dimensionally accurate. Red Stag Timber recognise this, and we do our utmost to produce a stable and fit-for-purpose product that has minimal wastage. Selecting stable feedstock from the outer-wood of the log plays an important role in creating a genuinely superior building product. Removing potential for decay: Moisture has a further effect on timber – it can create an environment that permits the growth of decay organisms and insect infestation. Modern preservation techniques used at Red Stag will remove the potential for these to occur, but treated kiln dried timber, kept dry eliminates the risk completely.

Timber production: Equally important is how the timber is produced. Red Stag Superior Structural Timber is cut from outerwood, and contains no pith, which is a recognised structural defect. This means there is less spiral grain in Red Stag structural products than in timber produced by other manufacturers who may be less selective about the feedstock used.

New Zealand is fortunate to now have a ready supply of high quality pinus radiata timber that is not only user friendly, stable, stiff and strong, but is also supremely durable when treated with boron on-site at the Red Stag Timber production facility in Rotorua.

Red Stag products therefore have less distortion than others on the market. This results in: Less re-work, time savings, lower wastage and lower project costs for builders using Red Stag products.

A magnified wood section:

Timber distortions:

Controlling timber shrinkage: Dimensional change occurs when timber increases or decreases its moisture content. Wood cells are shaped like straws with water contained in both the cell wall (Bound-Water) and in the centre of the cell (Free-Water). During drying of a saturated piece of timber, the FreeWater is the first to be removed.

For a more complete technical training on Red Stag Structural Timber products, please consult your Red Stag Timber Specialist. Marty Verry, CEO, Red Stag Group. Red Stag Timber is an independent, privately owned timber company, based in Rotorua. It is currently New Zealand’s largest sawmill, focussing on producing high-quality timber products for the residential and commercial construction markets in New Zealand, Australia, and the Pacific Islands. A recent addition to their production portfolio is Cross Laminated Timber. For more information visit www.redstag.co.nz

IN THE KNOW —

Workforce continues to grow despite COVID-19 This has been an unprecedented year for both the economy and our wellbeing across all industries in all parts of the country, and for the construction sector there has been no exception. Work on the majority of building and construction projects paused during the national Alert Level 4 lockdown in 2020; while during Alert Level 3, social distancing restrictions and health and safety protocols did not allow multiple trades to work in the same space at the same time. Yet in the space of a few months, the construction sector went from the largest recipient of government wage subsidies among all industries, to the largest contributor to GDP growth in the country.

Research shows that the industry is becoming more diverse as it increases in size, with one-third of the construction workforce identified as being of Māori (15 per cent), Pacific (7 per cent), or Asian (11 per cent) ethnicity, up 2 per cent from 2018. The proportion of female workers has also increased in the past decade. The construction sector workforce also tends to be younger in age when compared against the national population, with almost half of construction workers aged between 15 and 39 years old. “Despite the increase in the number of construction workers over the past year, there has been growing concern around the sector’s capacity to meet the extraordinary demand we are currently experiencing,” Dr Cleland says. Residential building activity was at elevated levels in the past year, as a result of strong demand for housing throughout New Zealand. Recent months have seen record high levels of building consents issued. For the year ended June 2021, 44,299 building consents were issued for new dwellings, breaking the previous record of 40,025 consents issued for the year ended February 1974. This demand paired with new challenges, such as restrictions at the international border, led to 76 per cent of construction businesses reporting difficulties recruiting tradespersons, according to Statistics New Zealand’s Business Operations Survey 2020.

The Ministry of Business, Innovation and Employment’s (MBIE’s) new Building and Construction Sector Trends Annual Report 2021 highlights how construction activity has rebounded following the first wave of the COVID-19 pandemic, and the impact this has had on the workforce. The report provides an overview of the building system over the past twelve months to June 2021, outlines the context within which the sector is operating and identifies emerging trends in building and construction. “The construction sector has been one of the industries with the greatest percentage increase in filled jobs since the start of the pandemic,” says Dr Cleland, Research & Analysis Manager at the Ministry of Business, Innovation and Employment (MBIE).

International travel restrictions and border closures meant that the number of international students in constructionrelated education and training reduced, from a high of 2,395 students in 2018 to 2,240 in 2020. However, this gap was filled with a significant increase in domestic students, particularly in carpentry and joinery courses which saw 16,145 domestic student enrolments in 2020 alone. This could be attributed to the development of new government schemes such as the Targeted Training and Apprenticeship Fund and Apprenticeship Boost. “Going forward, the introduction of new and innovative building designs and technologies may help alleviate some of these issues,” Dr Cleland says.

With an additional 11,000 jobs filled since June 2020, construction is the fourth largest employer in New Zealand and now makes up approximately 10 per cent of the national workforce at 275,600 people. “High levels of demand for residential construction and strong investment in infrastructure has meant that the sector has been able to retain and grow talent,” Dr Cleland says.

For more information on these emerging trends, visit the MBIE website: https://www.mbie.govt.nz/building-andenergy/building/building-system-insights-programme/ sector-trends-reporting/annual-reports/ Ministry of Business, Innovation and Employment. MBIE is the over-arching regulator of New Zealand’s building system. Our Building System Performance (BSP) branch provides policy and technical advice on New Zealand’s building system, rules and standards, and implements building legislation and regulations to meet New Zealand’s current and future needs.

IN THE KNOW —

Red QS’s top five tips on pricing a renovation Pricing a renovation is HARD. It isn’t clean like pricing a new build. You must think about all the things that could go wrong, that haven’t been detailed on the plans, that could potentially change. Other than owning x-ray goggles and having a crystal ball, there is no way to know for sure what the financial outcome of a renovation is likely to be. That being the case, I have some tips: 3. Include a tender letter with your pricing A tender letter is just a written formal offer to a client. It includes how much, and all your tags and clarifications. It adds a layer of professionalism to your submission, which may help set you apart from the rest as it creates trust. Your tags and clarifications will not only outline your sums and what they include and don’t include, but also clarify unknowns that are not covered in the pricing. Make sure you also pull through any relevant tags and clarifications from your sub-contractor quotes!

4. Outline your labour rates and how variations will be managed on your tender letter 1. Don’t use a percentage for your preliminary and general items P&Gs are the associated costs with doing a job, like Health and Safety and on-site portaloos and their cleaning. We don’t generally recommend percentages for this category in any case, but it is especially important not to for renovations. P&G lists for reno jobs tend to be more extensive as you have to consider all the requirements for working on an existing building, like protecting the existing part of the house or ensuring health and safety when people are living there while you work. Often the $$ value of the project is also less than what a new build would be, but the P&G requirements remain the same or even more on a renovation.

2. Provide a methodology statement Different builders will approach a reno in different ways which is fine, however providing a methodology statement can help in a few ways. Firstly, it sets an expectation as to how the project is going to run. That saves on the questions and calls wondering what is happening and when. Secondly, it assists when you need to claim a variation. If you have already outlined how you are planning on working and something out of your control happens, such as unforeseen siteworks, then the variation you claim is less likely to be a surprise to your client.

There is nothing worse than arguing with a client over a variation order they need to hurry up and approve so the job can keep moving forward. Advise what the hourly rates on variations will be, and that the variations will include processing/admin fees and a margin. Don’t process variations either negative or positive without an admin fee!

5. Run ironclad timesheets on-site If there is ever a time labour will run over, it is on a renovation. Make sure the team uses the timesheets every single day and that they not only detail how long, but also what tasks were being completed. Collect these and back cost them against the job every single week. It is an extraordinarily powerful tool to have this information and will help keep the team on task, pick up on training issues, and of course get any extra variations you might otherwise have missed! Pricing is a pretty overwhelming task at the best of times, but with our Senior Quantity Surveyors readily available, it’s actually easy and straight forward! Fire through plans for a no-obligation quote to Paul: paul.watson@redqs.nz, or if you have any questions first, feel free to give him a call: 027 238 1866 – he loves a chat!

Red QS Limited. Red QS is an NZCB National Partner and the builders QS, providing bespoke QS services to the construction sector across NZ. The team has an exceptional level of skill across the board, and our services are available on an as needed basis! Contact paul.watson@redqs.nz for further information.

IN THE KNOW —

Six tips for marketing on a shoestring Need more customers but unsure where to start? Is your marketing budget tight but you want some results? Here are six inexpensive ways to grow your brand and get your phones ringing. Do them all and you’ll see results. 1. List your business in online directories Google My Business This is probably the most important listing you need. Google My Business gives your business visibility on Google Maps and Google search in your local geographic area. Your listing includes contact details, directions, photos, and shows online reviews. Yellow With a free Yellow Profile, you can give potential customers everything they need to know about your business. Yellow lists over 70,000 New Zealand businesses and is a trusted source of business details. A bonus of Yellow Profiles is they can also rank highly in Google searches. Finda Finda is a New Zealand local business directory with thousands of Kiwi business listings. A free listing allows businesses to display contact details, photos, a description, website and social media links. Social Media Platforms Don’t underestimate the power of your social media platforms. A Facebook page and Instagram rank highly in a Google search and provide valuable links back to your website.

If you don’t have time to build a website now, set up a page on the New Zealand Certified Builders website’s ‘Find an approved NZCB Builder’ search function. You can add the following to your NZCB page: • Description and list of the type of work you are looking for • Photos of your work • Contact information • Testimonials from previous clients • Your company logo • Links to your social media pages.

3. Use social media It goes without saying that social media channels are a great tool to market and promote a business. We recommend starting out with Facebook and Instagram. New platforms such as Facebook Live allow for live video streaming for events and product launches. Ensure your content is interesting, include plenty of images and videos, keep it short, and include links back to your website or blog to boost visitors and awareness. Aim to put up a new post every week.

4. Network, network, network Six degrees of separation is the theory that everyone is six or fewer social connections away from each other, so that a chain of “a friend of a friend” statements can be made to connect any two people in a maximum of six steps. And it’s true! Which is why it’s important to get networking. I can vouch from experience that groups such as www.bni.co.nz are valuable BUT you need to attend regularly.

2. Build a website Wix is by far the best free website builder on the market. The most important information you need to list on your website is: • A clear description of who you are • A simple, sensible web address (URL). Your domain name is like your brand. It should be easy for a user to type it into a web browser or an email address • Easy-to-find contact information • Customer testimonials. Honest words from others help make your products or services more tangible to customers who are visiting you online • An engaging call to action i.e. Call us today or Shop now • A design and style that’s friendly to online readers, including nice big images to showcase your work and photos of your team to build credibility.

5. Paid advertising on a shoestring Google Adwords is probably the cheapest and most cost effective paid advertising platform. It picks up key phrases your potential customers are typing into search engines such as Google. Keyword examples are ‘bathroom renovation’ or ‘builder Tauranga’. By paying for keywords, your website can be put in front of potential customers to view.

6. Be seen in public Make sure your customers can see you. I recommend having clear signwriting on your vehicles and mobile corflute signs to display at every home you are working on. Marketing and building your brand does take time. There is no quick fix. If you don’t have time to do this yourself, consider outsourcing to a local marketing agency.

Marketing on a shoestring Action Plan Manage processes

Already done

Action now

List your business in online directories Use your free page listing on the NZ Certified Builders search function Build a website Use free social media like Facebook and Instagram Network – become well known as the expert in your area by giving talks Sponsor local community events Use paid advertising wisely Be seen in public – use sign writing Find other businesses to share the costs with Launch joint promotions to split the marketing costs Provide each other with free reciprocal advertising Get the most out of each sale Offer a Halo 10-Year Residential Guarantee Look after the customers you already have Identify the customers who bring in the majority of your profit Focus your efforts on the best paying-return customers Offer incentives for bringing in friends to the business Map out every point of contact your business has with customers Constantly improve how much you get for your money Favour marketing methods with measurable outcomes Ask customers where they found out about you

Karla Farrar, NZCB General Manager – Marketing and Services. With 20+ years’ experience in marketing and communications, Karla has a breadth of knowledge across large and small New Zealand organisations, including owning and managing her own boutique advertising and communication agency. She specialises in acquisition, digital development, branding, communications and marketing.

To do

IN THE KNOW —

How standard-form building contracts deal with COVID-19 Sometimes, members of New Zealand Certified Builders (NZCB) are required to enter into one of the standard-form building contracts put out by Standards New Zealand (NZS) or the New Zealand Institute of Architects (NZIA). I call them “commercial” building contracts but many of them are used in residential projects as well. Many of you will be working on a project governed by one of these contracts, right now. In a later article I will tell you what to look out for in these contracts, but in this article, I am just focusing on how they deal with the unique challenges thrown up by the COVID-19 pandemic. There are typically three issues – Government restrictions and supply shortages are going to slow you up, some materials simply won’t be available within a reasonable time, and all this is going to cause you additional cost which you will want to pass on. In my last article for InHouse I talked about how NZCB contracts deal with these issues. The commercial contracts deal with them slightly differently. Rather than dissect every NZS or NZIA contract I will just use NZIA SCC 2018 as an example. This is NZIA’s long-form contract where the architect has been appointed to administer the contract. To begin with, the project commencement and completion dates are not merely the “expected” dates as they are in NZCB contracts; they are fixed dates. The builder must start work within five working days of being given possession of the site and must proceed diligently from that point onwards and complete the works within the time required by the contract. There is a “time for completion” which is a set number of weeks after the builder is given possession. The contract goes on to say that the builder must achieve practical completion within the time stated, as adjusted for all extensions of time. The builder can apply to the architect to extend the time for practical completion due to a delay arising from any of a number of specified causes. Only three of them are directly relevant to COVID-19. The first relevant ground for an extension is if the contract works are suspended in a way that is allowed for under the contract. Under the contract, the builder can only suspend work if the owner is late in making a payment or providing a required security to the builder and is still in default even after having been given five working days’ notice. The architect, on the other hand, can tell the builder to suspend work “if necessary”. However, this is at the architect’s discretion, and is intended to be for the benefit of the owner more than the builder. In any event, it would be difficult to argue that suspension is “necessary” unless you are actually forbidden from working on the building site.

The second ground for an extension of time is that the builder has been told to carry out a variation. Doing exactly what you agreed to do, but at a slower pace because of COVID-19 requirements, would usually not be a variation. But the contract says that if the Government has passed some law, that increases the cost to the builder of performing the contract, the effect of that shall be treated as a variation. That does not necessarily mean that the builder is entitled to an extension of time – it may be that it simply entitles the builder to an extra payment – but at least there is room for argument.

The architect, can tell the builder to suspend work “if necessary”. However, this is at the architect’s discretion, and is intended to be for the benefit of the owner more than the builder. The final ground for an extension of time is that “something else of significance beyond the Contractor’s control” has caused the delay. There is no doubt that a lockdown would qualify for that, and even though you can continue working under an alert level 3 or a red or orange traffic light, you have to do so a little slower than normal. So, this is the ground you rely on when applying for an extension of time. The next issue is whether you can substitute materials that are not readily available. The starting point is that the builder has to build exactly what is described in the plans, specifications and the building consent, and any departure from that has to be with the consent of the owner and the Council. However, the owner can direct the builder to do a variation, in which case only the Council’s consent is required. The builder can ask the architect to approve a variation which is for the builder’s own convenience, but any such approval can be given on the basis that there is no time extension and no adjustment to the price.

Apart from those provisions, there is no express right to substitute materials when the originals can’t be obtained, nor is there an automatic right to a variation. There is a possibility of an extension of time on the ground that something of significance beyond the builder’s control has caused a delay, but that will depend on whether the unavailability of materials could have been anticipated and avoided by a prudent builder in advance. Finally, can you pass on the additional costs that COVID-19 has caused you? NZIA SCC 2018 allows you to recover cost increases in a number of different ways – including variations, prime cost sums, provisional sums, contingency sums, fluctuations, and changes in circumstances. Assuming that you haven’t been told to do a variation and you haven’t allowed for COVID-related costs as a prime cost, provisional or contingency sum, then you will be focusing on fluctuations or changes in circumstances.

in the price or cost of any labour, materials or fittings. But the contract says that if the Government has passed some law, that increases the cost to the builder of performing the contract, the effect of that shall be treated as a variation. And that is what you rely on to pass on COVID-related costs. Of course, all this is academic if, instead of being a fixed price contract, it is a cost reimbursement contract. Because in that case the owner has promised to pay whatever the project ends up costing. Under NZIA SCC 2018 you make it a cost reimbursement contract by adopting schedule B2 CRC Special Conditions – in which case you can claim all your direct costs, on-site overheads, and off-site overheads and profit. There are only a couple of major conditions to that. First, the builder must promptly advise the owner of any significant change in direct cost estimates and the time required to achieve practical completion, and any other factor that may affect the estimated final contract price. And secondly, whenever requested the builder must provide an estimated final contract price for the whole of the works, and a comparison between the costs to date and what was estimated for that stage of completion previously.

The contract allows you to claim for “fluctuations” if you have selected that option in schedule B1. Fluctuations are increases or decreases in the price of the materials required for the project, from normal sources of supply, based on what they were five working days before the closing date for tenders. Most contracts, however, select “no” for this option. But even if fluctuations aren’t claimable, the contract price can always be adjusted if there is a “change in the circumstances” under which the contract works are being carried out. A change in circumstances is strictly defined, and it does not include a change

Geoff Hardy is a partner in the Auckland law firm Martelli McKegg and is a construction law specialist. Geoff also operates the Business Related Legal helpline for NZCB members, contact Geoff on (09) 379 0700 or geoff@martellimckegg.co.nz for 20 minutes of free advice. This article is not intended to be relied upon as legal advice.

Housing and occupant wellbeing The impact of housing performance on a sense of home and well-being is increasingly recognised in research. The association between health and house performance has prompted a raft of policy and regulatory responses, both in New Zealand and elsewhere.

IN THE KNOW —

Spotlight on research

National housing assessment surveys have provided important data on the condition of the New Zealand housing stock for a quarter of a century. However, our understanding of the exposure of New Zealand’s In September 2021 two of BRANZ’s research scientistspopulation presented to thehousing Building Research Advisory to different conditions has been relatively limited.

Council on housing and occupant wellbeing and innovative low-carbon water heating. Below is a snapshot In 2018/19 BRANZ partnered with Stats NZ to help address this of these presentations. information gap and undertake a national housing assessment

esearch

survey in parallel with the General Social Survey (GSS). The Vicki White, a Research Scientist at BRANZ, provided an combination of GSS data and that from the housing assessments overview of the research and analysis BRANZ has undertaken. provides opportunity to gain greater insight into how housing Findings were shared and insights on the learning and value of conditions distribute across the New Zealand population. This will a collaborative, co-funded approach, being agile and adaptive in advance our understanding of the interface between population, our research to ensure it aligns with evolving government priorities. dwelling performance and wellbeing.

Housing and occupant wellbeing The impact of housing performance on a sense of home

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The 2018/19 housing survey assessed the condition of over 800 dwellings throughout The 2018/19 housing survey assessed the condition of over 800 New Zealand dwellings throughout New Zealand

Housing should provide a safe, healthy living environment for its occupants. The design and integrity of construction, insulation levels, ventilation and heating systems, and general state of repair will affect the efficacy with which a dwelling fulfils that role. National housing assessment surveys have provided important data on the condition of the New Zealand housing stock for a quarter of a century. However, our understanding Andrew Pollard, a BRANZ Building Physicist, presented the early of the exposure of New Zealand’s population to different results of the Innovative low-carbon water heating project. housing conditions has been relatively limited. Residential water heating is a major cost to New Zealand homes

costing around 1.6 billion dollars every year. this In 2018/19 BRANZ partnered with Stats NZTraditionally to help address has been provided inefficiently by electric-storage cylinders. An this information gap and undertake a national housing increasing trend overin the last 5-10 has beenSocial the popularity assessment survey parallel withyears the General Survey of instant The gas systems which of now make up over thethe systems sold. (GSS). combination GSS data and 40% that of from housing assessments provides opportunity to gainhot greater into This project evaluates a number of emerging waterinsight systems how distribute across the New Zealand to seehousing how wellconditions they perform in energy efficiency, financial and population. This will advance ourwill understanding the interface environmental areas. The project also assess theofpracticalities of between population, dwelling performance and wellbeing. using these technologies compared with traditional types. The technologies under investigation include: ¬ two models of directly connected photovoltaic (PV) systems ¬ one directly connected PV system (based on a typical AC inverter) ¬ one high efficiency air-to-water heat pump system.

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¬ one d The test building housing the hot water systems under investigation on a sunny winter’s day. Three of the hot water systems are connected to the solar photovoltaic panels on the roof

The test building housing the hot water systems under investigation The technologies under on a sunny winter’s day. Threeinvestigation of the hot waterinclude: systems are connected to theof solar photovoltaic panels on the roof(PV) systems • two models directly connected photovoltaic

• one directly connected PV system (based on a typical AC inverter) • one high efficiency air-to-water heat pump system. These systems have been installed into a test facility at BRANZ and will undergo a variety of scenarios, over the next year, to test their performance under different conditions. Initial winter data from the largest PV system (3.2 kW) shows all hot water needs of a 4-person household can be met with solar energy on a sunny Wellington winter’s day. BRANZ is an independent and impartial research, testing and consulting organisation inspiring the building and construction industry to provide better buildings for New Zealanders. We achieve this by transforming insightful research into actionable, accessible knowledge. For more information visit www.branz.co.nz

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HEALTH, SAFETY AND WELLNESS —

Change your thoughts and you change your world It’s not the lack of building supplies, the current restrictions, or a downturn in the market that has the greatest effect on your levels of happiness and success – it’s your thoughts.

It’s your thoughts and reactions to what is happening around you that determines your outcomes. Your thoughts affect your decisions, your actions and the way you communicate to others. In effect, they change your world, for better or worse. The number of studies completed on the power of our brains, how little of them we use and the enormous effect they have on our experiences are now well into the thousands. Examples such as the placebo effect prove that what we believe to be true will in fact eventuate in our lives. The Reticular Activating System (RAS) in our brain assists in this by filtering everything that is going on around us and only letting the relevant information get through. It shows us the information that relates to our current thoughts and beliefs. This repetition of information then confirms to us that our thoughts and beliefs are indeed true. It’s the reason why when we decide to buy a new car, we suddenly start seeing it everywhere. It’s the reason we can tune out a crowd then suddenly snap to attention when we hear our name. It’s also the reason that if you think Business is hard at the moment, then it most likely is.

So, your mindset, and the mindset of each of your team members, plays a vital role in both your levels of happiness and in the success of your Business. With this in mind – is it possible to use our thoughts to change our level of success? 100% yes.

When you are positive, you see opportunities instead of obstacles. – Confucius In the same way that negative thoughts will create negative outcomes in your day, positive thoughts will create positive outcomes in your day. Your brain is designed to work at it’s best when it’s positive. Your intelligence, your ability to problem solve, your creativity and ability to brainstorm new ideas, your memory, and your productivity are all significantly enhanced when you’re feeling positive and happy, and significantly reduced when you are

feeling worried or stressed. In other words, we make the best decisions, do our best work, have the best outcomes and are therefore most successful when we’re feeling good most of the time.

So how do we feel good and think positively when there is negativity, stress and struggle going on around us? The first step is to take notice of what thoughts are going around and around in your head. Are they mostly positive or mostly negative? Is your mind filled with thoughts like ‘I’m too busy’, ‘there’s a shortage’, ‘I can’t rely on anyone else’, ‘I need a coffee to get going’ or ‘business is hard’? Think about how these thoughts are playing out in your life. To change things for the better, you need to have clear intentions of what you actually want. Less stress? More time with your favourite people? Better jobs? Easier days? More time doing what you love? Turn your intentions into a positive list and think about them often. Even better – write them down. There is magic in actually writing down what you want – it programs your RAS

to identify and recognize the resources, people and support you will need to help you achieve it. Ideally, pick three or four items from your list and use them often. For example, ‘everything goes right for me’, ‘I have everything I need today’, ‘we get the best jobs’, ‘I’m on a winning streak’, ‘I get to spend lots of time with my favourite people’, ‘my days are easy’, ‘I love what I do’, ‘I feel good’. A short, simple list works best. Save it as your background or wallpaper on your device, print it out and put it somewhere you will see it often. Then keep looking at it. Keep thinking about it. Keep talking about what you do want, rather than what you don’t want. Keep your mind focussed on the positive things as much and as often as you can. Think, talk and act in the positive. Not always easy I know, but the more you practice it, the better your results will be. Rachelle Hawes is the Director of Your Happy Place Limited. She brings a wealth of knowledge and experience in improving Mindset, Happiness and Success to their flagship Mindset Programme, the 30-Day Positive Mindset Challenge. She is also a Social Entrepreneur dedicated to Sharing Kindness, Touching Hearts and Changing Lives. www.positivemindsetchallenge.com

HEALTH, SAFETY AND WELLNESS —

Hidden hazard for outdoor workers When it comes to safety on the job site, there are many hazards to be aware of, but harmful UV rays, while not immediately obvious, are one of the biggest risks for outdoor workers. People who work outside receive up to 10 times more ultraviolet (UV) radiation exposure than indoor workers, putting them at high risk of developing skin cancer. Cancer Society Medical Director Dr Kate Gregory says: “Skin cancer is the most common cancer in Aotearoa New Zealand. Unfortunately, many outdoor workers in New Zealand are not provided adequate shade or are not wearing adequate sun protection equipment even though these actions can make a real difference in reducing the risk of skin cancers.” Waikanae-based builder and joiner Phil Morgan, 41 (Te Whānau-ā-Apanui), says: “I think about skin cancer regularly.” After years in the building industry, Phil established his company Morgancraft Construction Limited in 2018. For Phil, as a single parent of four young children, looking after his health means looking after his whānau. “Protecting my skin means protecting my livelihood and my family”. Establishing his own company led to looking into his entitlements as a business owner and understanding what business purchases are tax-deductible. “As I’m self-employed, it’s good to know that sun protection items are tax-deductible for outdoor workers.”

Employer responsibilities Employers have a duty of care to not put workers at risk from UV radiation under the Health and Safety at Work Act (HSWA) 2015. If UV radiation is identified as a potential hazard, employers must take steps to eliminate and minimise the risk, as far as is reasonably practicable. Here are some ways to reduce your workers’ exposure to UV radiation, as well as heat exhaustion. Limit time working outside If possible, move tasks inside or adjust work times to when UV radiation levels are lower, such as early morning or late afternoon. You can check UV levels through this app – https://niwa.co.nz/our-services/online-services/uv-ozone/ uvi-smartphone-apps Provide shade Allow workers to do tasks under trees or other shaded areas, or put up temporary shade structures like an outdoor gazebo. Remind staff to take breaks in shade whenever possible. This is one of the most effective ways to reduce overall UVR exposure.

Phil has had skin checks in the past but hasn’t attended one for a while. He’s now conscious of the need to check his skin monthly and go to his GP if there are new spots or changes in the shape, colour or size of any existing spots or moles. “I really need to book in for a skin check.” Dr Kate Gregory says: “Most skin cancers can be treated successfully if caught early. It is so important for everyone, particularly those spending large amounts of time outdoors to regularly check their skin. And remember that you cannot see or feel UV radiation – it can be harmful even on a cool or cloudy day. Because UV damage accumulates over time, we recommend that outdoor workers use sun protection yearround. Be particularly careful from September to April between the hours of 10:00am to 4:00pm when UV levels are high.” A sample sun protection policy for your workplace is available at https://www.cancer.org.nz/assets/ Downloads/SunSmart/SunSmart-Sample-PolicyWorkplaces.docx

Provide SunSmart personal protective equipment Depending on the requirements of your industry, sunprotective clothing could include: • a long-sleeved, collared shirt, ideally in a tight-weaved, dark fabric • a wide-brimmed hat or helmet with a peak and neck guard (legionnaire’s flap) • close-fitting, wrap-around sunglasses that meet safety and sun protection standards (check the label). Provide sunscreen Ensure easy access to a water-resistant, broad-spectrum sunscreen of at least SPF30+. Ensure sunscreen is within its expiry date and not stored anywhere too hot, like a car glovebox. Provide a cooler bag with an icepack for transport in cars. Remind employees to be SunSmart Regularly talk to your employees about being safe when working outdoors, including the application and re-application of sunscreen.

For more information, visit www.cancer.org.nz

The Cancer Society of New Zealand is the country's leading organisation dedicated to reducing the incidence of cancer and ensuring the best cancer care for New Zealanders. We are committed to working with communities and decision makers by providing leadership and advocacy in cancer control, with core services in information and support, research and health promotion.

Encourage skin checks for early detection of skin cancers Workers find it hard to take time off, so be a proactive boss and talk to staff about how to make it work for you and your employees to get their skin checked by a doctor. Encourage your employees to undertake regular self-checks by talking about it and providing information.

HEALTH, SAFETY AND WELLNESS —

Resetting the baseline – recovering from burnout Burnout is cumulative. And ‘UN-burning’ out is cumulative too! We need to be patient with the process and reset the baseline of what we expect from ourselves while we are recovering. In some ways, it’s no different to waiting for a broken leg to mend. Gentle, gentle is the only way forwards. Try these simple tips to help you recalibrate:

Reset method #1 Naming it with Kōrero/talking The way you talk about your experience is important. Try to simply name what you notice happening to yourself, rather than judging it based on your old or your idealised you. Things have changed and ‘naming not shaming’ helps us accept that. Likewise, if you are a friend hearing a burnout story, simply be a good listener. Avoid suggesting quick-fixes and dishing out advice.

Reset method #2

Redefine what is a must Some ‘shoulds’ are non-negotiable – they are fixed real-world responsibilities. Others are self-imposed values or ideals. When we loosen the handcuffs of our self-imposed values, we not only create inner space, but also free up time in our diaries too. Deciding what is really essential and what is temporarily optional is a key recovery tool.

Reset method #3 Recalibrate your gratitude radar Burnout can make us feel desensitised to the tiny magical moments in life. Those moments are still there, but we do not register them as easily. Find gratitude in the small, simple things and the joy will come back: A smile on the street. Nature. A kind colleague. A hot shower at the end of a long day.

Need to talk to someone about burnout? New Zealand Certified Builders has partnered with EAP Services’ to give you access to mental health services that are tailored to meet the needs of your business. There are a couple of options available exclusively to NZCB members, for more information call 0800 237 843, visit the Health and Wellbeing section of the members’ only Toolshed or email karla@nzcb.nz EAP Services Limited are Partners of NZCB and New Zealand’s leading employee assistance programme provider, committed to supporting organisations to enhance the wellbeing and performance of their staff. NZCB have exclusive offers available for all members with EAP Services, find out more under the Health and Wellbeing section of the members’ only Toolshed.

HEALTH, SAFETY AND WELLNESS —

Responsible hosting for staff functions As we quickly head towards the end of the year (and what a year it has been!) it seems more important than ever for employers to encourage tools down to celebrate and reward their employees’ achievements. It has been another year of hard work amongst the chaos and Christmas parties are a great way to get together and enjoy each other’s company. However, work functions don’t come without challenges and it’s important to pre-plan and take steps to look after employees (and their families) health and safety while celebrating the close of 2021. Alas, health and safety rules still apply even if your Christmas party has been arranged off-site. The Health and Safety at Work Act 2015 (Act) requires you to so far as is reasonably practicable, ensure that the workplace is without risks to the health and safety of any person. This extends to entering and exiting the workplace and covers anything arising from the workplace – even the infamous Christmas party.

Code of conduct and expectations Alcohol consumption can be major influence in inappropriate behaviour and a risk to health and safety. Alcohol and hazardous drinking have long been identified as areas of concern in the construction industry and while more and more companies implement workplace drug and alcohol policies, it’s important to consider the effects of alcohol during social events. All too often employers are faced with incidents of misconduct where alcohol has been a defining factor. These may involve serious breaches of workplace policies, inappropriate or aggressive behaviour, crime or unauthorised use and damage of property. If a line is drawn in the sand early with clear policies and procedures in place, positive behaviour and workplace culture will follow. Make it clear to employees while a staff party may be out of normal working hours, any misconduct may lead to disciplinary action. Bear in mind that where free and unlimited alcohol is available, employer’s will struggle to balance their obligation to provide a health and safe workplace with the employee’s wrongdoing or misconduct. In addressing this, companies often take a strict no alcohol stance in a bid to eliminate the risk altogether. However, if removing alcohol from the Christmas party (which is reasonably practicable) is not your preferred option, we outline below some steps for ensuring everyone has a safe and enjoyable time while the risks of alcohol are controlled or minimised: • First and foremost, as the host, employers should look to set expectations of the event well in advance and communicate these with their staff. Ensuring that staff understand that

•

• • • • • • •

intoxication will not be tolerated and highlight with them any health and safety considerations ahead of time; Check out the venue first to ensure its suitable for a function or celebration to take place and identify any hazards or risks and manage appropriately; Identify whether security is needed; Always serve food and preferably right throughout the function; Ensure that alcohol is not the only choice of drink; Do not serve those who are getting intoxicated or anyone under the age of 18 years old; Plan activities so that people are doing something other than just drinking and eating; Limit the tab provided or the availability and number of drinks those in attendance have; and Pre-booking taxi services or arranging a safe transport alternative to ensure employees can get home safely.

Enjoy a well-deserved celebration and stay safe If hosting a Christmas party this year remember there are plenty of ways to celebrate that don’t involve consuming alcohol. It has been a big year for everyone and it is important to model the behaviour you expect from employees. Encouraging family involvement where staff can bring partners and kids along is also a great way to reward staff and see out another year on the tools!

Kate Ashcroft, Partner, and Charlotte Borrie, Solicitor of Copeland Ashcroft Workplace Lawyers providing specialist advice, representation and support across employment, immigration and health and safety law, to businesses throughout New Zealand. Why us? We know what works, and partner with you to achieve the results you want. www.copelandashcroft.co.nz

HEALTH, SAFETY AND WELLNESS —

The NZCB Group Health Plan through nib Advice Financial have partnered with New Zealand Certified Builders (NZCB) in conjunction with nib, to provide a group health plan that significantly benefits employers, their teams and their families. Here’s why…

Here’s how…

Health Insurance is a valuable benefit for your employees

Group Health Plan key benefits:

Being seen as a good employer in a tight employment market can provide you with an advantage over competition. Since the Group Health plan has been up and running, over 700 staff and their immediate families have joined and nib have paid out over $1.6 million dollars in claims. Without their Group Health Plan many of those colleagues of yours would still be waiting for that operation or treatment. A solid health plan reduces absenteeism as your staff are able to seek treatment immediately, reducing the business risk associated with non-availability of key staff.

3 All pre-existing health conditions accepted from day one for all employees and immediate families (not including general exclusions).

3 $300,000 per annum in surgical benefits, $200,000

in medical benefits including $340,000 non-Pharmac.

3 This is an employer-to-employee offer. It requires an

employer contribution and is paid through payroll to nib.

3 Get your staff back to work more quickly – that’s a win-win-win for you, your team and clients.

3 A great incentive to offer when competing for staff in a tight labour market.

A group health plan provides for a more comprehensive remuneration package and is a great recruitment tool as you are providing an additional benefit when pay rates are similar.

Feeling better about Health Insurance?

3 You get a lot more certainty with health insurance. 3 Cover now for many unknown health issues that may arise later.

3 Greater choice allows you to decide when, where, how and by whom you get treated.

3 Financial support helps you stay healthier by stressing less about how to pay your healthcare costs.

3 You can source the best and latest medical procedures

with quicker treatment, avoiding long delays in the public health system.

Overall, this is an opportunity for your business to offer a significant benefit to your team and their families. You will benefit from having staff who have health issues seeking early treatment and recovery, minimizing the downtime to your business. The cost per employee is generally less than an acceptable pay rise and is highly visible.

To take advantage of the offer, contact Jamie or Hamish today on 0800 10 22 64 or email jamie@advicefinancial.co.nz or hamish@advicefinancial.co.nz

Who knows what the future holds? With an appropriate Group Health Plan, you are future-proofing against potential illness and accidents.

Advice Financial. Advice Financial are Partners of NZCB and specialise in working with companies to provide external employee benefits for their staff to help retain and reward their employees. For more information contact either jamie@advicefinancial.co.nz or hamish@advicefinancial.co.nz or call 0800 10 22 64.

HEALTH, SAFETY AND WELLNESS —

Tasks to tick off for new contractors What is Contractor Management? Contractor management is a health and safety term used by building companies. It’s referring to the process of checking if your contractors are competent and work safely.

As a building company, what do I need to do?

What you should be asking your contractors for: Pre-qualification company checks once a year: • Insurance (public liability) • A policy and procedures document and evidence they follow good processes

Your obligations as the main contractor are pretty straightforward. First, you need to make sure contractors have the right skills and experience to do the job, and second, you need to make sure they are going to carry out the work safely. Once they are on board, you also need to monitor if the contractor is following good health and safety practices on-site.

Pre-site induction of workers: • Trade qualifications and experience On-site induction of workers: • Have they read and agreed to the site-specific safety plan?

Collecting evidence of this process is important so we recommend putting a system in place, so nothing falls through the cracks.

• Have they been made aware of any hazards on-site? • Are they bringing any hazards on-site? On-site health and safety: As a yardstick, good health and safety on-site would be your contractor completing at least two Toolbox Meetings and four Risk Assessments each month, and a Task Analysis anytime high-risk work is carried out. The on-site induction is your opportunity to set expectations of how you expect the contractor to participate in risk identification and management. New workers are at a greater risk of injuring themselves than your existing crew so a good induction is vital in avoiding injuries and downtime.

Stay on top of these checks with an automated system When you’ve got a lot of contractors coming and going, it can turn into a bit of a headache trying to stay on top of checking all these documents. HazardCo has created a simple, automated system to nail contractor management. We will send reminders to complete the documentation, you will get alerts if someone scans-into a site who hasn’t been approved, and we will even send notifications if the documents are about to expire. Unless you hear otherwise, you can be sure everyone on-site is good to go. Find out more about HazardCo Contractor Management – Powered by Linksafe on our website at www.hazardco.com or give us a call on 0800 555 339.

The HazardCo Team. HazardCo is a NZCB National Partner and, as your trusted safety partner, we provide you with the tools and support you need to #SortYourSafety.

WORK

SHOULD NOT

HURT

AROUND THE REGIONS —

Barbara MacGregor NZCB President Auckland

Auckland makes the most of lockdown

AUCKLAND

Due to the various COVID-19 lockdowns, New Zealand Certified Builders (NZCB) Auckland has had a tough time with event planning this year. So, when the event management company running the ASB Showgrounds went into liquidation in July, our planning for the Auckland LBP Training Day was once again left in tatters. Thankfully, we managed to salvage most of our plans and re-booked for September. The list of presenters and trade exhibitors was looking strong and then it all came to a grinding halt with the words “A positive case of COVID-19 has been identified in the Auckland community…”

From left to right: NZCB Board Vice Chairperson, Nick Farrelly, NZCB President Auckland Barbara MacGregor, and Dr Siouxsie Wiles at one of the daily Auckland ‘Smoko Sessions’.

The Auckland committee enjoyed connecting our members and topic experts during lockdown. We hope you found the training beneficial and have a few LBP points stored away.

Disappointed but not defeated, the committee swung into action and reached out to the presenters we had lined up to see if there was an appetite for moving the LBP Training Day online, just as we had done in 2020. There was, and the online LBP Training Day was a resounding success with close to 500 participants from around the country attending on both mornings. It involved running two simultaneous Zoom meetings with over 200 attendees on each and organising of 12 presenters covering a wide variety of products and topics. Thank you to all the presenters who stepped up at short notice to provide six hours of high-quality content for members from across the country. An enormous thank you also needs to be extended to NZCB Auckland committee member Chris Boyle for his organisation and Zoom skills, and to past NZCB President Auckland, now NZCB Board Vice Chairperson, Nick Farrelly for helping current NZCB President Auckland Barbara MacGregor with the hosting. The feedback received on the quality of the content and presentations was positive. So, when Auckland’s Level 4 lockdown was extended further, the committee decided to continue the online learning with daily ‘Smoko Sessions’ for 10 days until Auckland members could return to building sites. These sessions included presentations from more industry suppliers as well as Dr. Siouxsie Wiles on the Delta variant and vaccine and Jeff Fahrensohn from the Auckland Council.

Auckland Charity Golf Day 2022 Back by popular demand, the NZCB Auckland Committee will be holding its Annual Charity Golf Day on Thursday 3rd March 2022 at the Akarana Golf Club, with proceeds going to the Cancer Society of New Zealand. Providing alert level restrictions are lifted, we are sure the event will be great fun for all those who attend. The format will be similar to previous years and limited to 100 golfers in teams of four. Registrations for teams and individuals are welcome with singles being placed to make up a team. Sign in is from 10:00am with a shotgun start at 12:30pm and the day is expected to wind up around 7:30pm. Holes are sponsored by suppliers ensuring fun activities and giveaways on your way around the course. Once playing wraps up, everyone can enjoy the food and a drink provided while watching the auction and prizegiving. We hope to see you all there for a day of fun and sun! Registrations are open now. For more information check out the Events Calendar on the NZCB members’ only Toolshed www.nzcb.nz or contact Trelawne on auckland@nzcb.nz.

AROUND THE REGIONS —

Carters and WorkAble upskill Gisborne builders

Phil Claffey NZCB President Gisborne

GISBORNE

A great member turnout and two informative presenters made for a successful general meeting for New Zealand Certified Builders (NZCB) Gisborne recently. On Tuesday 10th August, NZCB Gisborne was fortunate to host Carters Gisborne Store Manager, Peter Cameron, who spoke about material supply issues and the increase of costs associated. WorkAble’s founder and registered nurse, Tessa Allan, also presented on employee health assessments and health monitoring.

WorkAble’s founder and registered nurse, Tessa Allan presenting to NZCB Gisborne members.

Events Calendar NZCB REGIONAL EVENTS WAIKATO/COROMANDEL CHARITY GOLF DAY 2021

AUCKLAND CHARITY GOLF DAY 2022

REGISTRATION

10 Dec 2021

03 Mar 2022

TEE OFF

8am 9am

SHOTGUN START

10am 12:30pm

Ngaruawahia Golf Course 5925 Great South Road | Ngaruawahia

Akarana Golf Club 1388 Dominion Road | Mount Roskill

• • • •

• $280 for a team of four or $70 per player • Limit of 100 golfers • Charity auction and prize giving • Proceeds going to the Cancer Society of New Zealand Registrations are open now, for more information check out the Events Calendar on the NZCB members’ only Toolshed www.nzcb.nz or contact Trelawne on auckland@nzcb.nz.

$160 per team or $50 per player 18 holes | Ambrose Rules Apply Spot prizes Proceeds going to Immune Deficiencies Foundation New Zealand For more information contact Merynn on 027 629 6820 or waikato@nzcb.nz

NOTE: NZCB events will only go ahead at COVID-19 Alert Level 2 or less. It is at the discretion of the region whether they choose to go ahead at Level 1 or Level 2. You will be notified of any cancellations.

TECH TIPS —

Ceiling diaphragm common questions Here at the GIB® Helpline, we get a tonne of confused calls about ceiling diaphragms. The first question we always ask is, “is it a GIB® ceiling diaphragm?”. Why? Because under NZS 3604:2011 there can be many different types of ceiling diaphragms. And while some of them have GIB® plasterboard as the lining, they’re not necessarily a GIB® ceiling diaphragm cut and pasted from our GIB® EzyBrace Systems Manual. So, let’s start with the basics. Ceiling diaphragms under light and heavy roofs are required to comply with NZS 3604:2011. Foundationally it helps to understand how bracing lines work – bracing lines are the imaginary lines running along and across the full length or width of a timber framed building plan (they’re usually a maximum of 6m apart). While these lines have no physical significance, they’re needed to control the positioning of bracing elements and allow even distribution of bracing and stiffness to the structure as a whole. By understanding the bracing line concept and not being restricted by exact placement of physical walls, designers have more freedom with room sizes. Ceiling diaphragm confusion usually stems from the tight rules to comply with the GIB® solution to diaphragm requirements, which makes the full list of requirements essential reading before plans go to Council or the first sheet of plasterboard is cut. Whilst not a bracing element itself, a GIB® plasterboard ceiling diaphragm is a stiff and strong horizontal component which transfers loads to connected bracing walls/lines exceeding 6m separation (or 7.5m with dragon ties) to a maximum of 12m (if you have a double top plate). Any 10mm or 13mm GIB® plasterboard can be used for a GIB® ceiling diaphragm and both timber and steel battens can be used for the structure of the diaphragm (timber battens for when there are three or more tapered edge joints in a ceiling area, and metal battens for when there are six or more). The basic shape of a ceiling diaphragm is square or rectangular (1:1 to 1:2). Protrusions (like a cupboard) are allowed, but cut-outs for walls or sky lights are not. If a larger opening is unavoidable it must be in the middle third of the diaphragm*. Where fireplace flues or range hood openings are required to penetrate the diaphragm (outside the middle third), a galvanised metal backing plate can be used as shown in the image. * For guidance on openings in the middle third, please see page 20 of our GIB EzyBrace® Systems Book. The length of a ceiling diaphragm (measured between supporting bracing lines, not physical walls) cannot be more than twice its width. The supporting bracing lines need a bracing capacity no less than the greater of: 100 bracing units or 15 bracing units per metre of diaphragm dimension. These supporting walls are measured at right angles to the line being considered.

Linings have to be installed over the entire area of the diaphragm. Fasteners are placed at specific centres around the perimeter of the ceiling diaphragm using the GIB EzyBrace® fastener pattern. For GIB® Rondo® Metal Battens, a metal channel or metal angle is required at the perimeter of the diaphragm. When planning your sheet set out, use full width sheets where possible. Minimum sheet size of 600mm x 1800mm provided all adjacent sheets are back blocked. If a Level 5 finish is required, or for larger areas, other back blocking requirements may apply. Head to page 47 of the GIB® Site Guide for details. Still confused? For more information about GIB® ceiling diaphragms, download the ‘Best Practice Series No 6 and 7’ from gib.co.nz or call the GIB® Helpline on 0800 100 442. This Tech Tip was supplied by Russell Pedersen, Technical Support & Training Manager for Winstone Wallboards. Winstone Wallboards is a NZCB Partner and New Zealand’s only manufacturer and largest marketer of gypsum plasterboard, drywall systems, associated products and services. For more information visit www.gib.co.nz or call 0800 100 442.

BAU

BCITO AS USUAL WE’RE STILL BUILDING PEOPLE FOR MORE INFORMATION VISIT

1750

BCITO.ORG.NZ/BAU

BCITO IS PROUD TO JOIN TE PŪKENGA

WHAT THIS EXCITING CHANGE MEANS FOR YOU

Apprenticeships are the same. Qualifications are the same. BCITO services are the same. BCITO people are the same people, and you can get in touch the same way.

SO, IT’S BAU OR BCITO AS USUAL.

TECH TIPS —

Eliminate moisture ® problems with INTELLO from pro clima Recently, a builder in Tauranga explained to us why he has chosen to use INTELLO® on all his builds. The owner of a large waterfront home complained that they had water dripping from their downlights in the skillion roof section of their home. First, he suspected a roof leak and called out the roofer to investigate. The long-run metal roof proved to be intact, and no indication of leakage was found. On further investigation, it was discovered that the moisture related issues were due to condensation forming on the underside of the roof underlay which in turn was saturating the insulation. Sadly, this is a known and an all-too-common issue in New Zealand with skillion roofs. To protect the construction and its thermal envelope, install a continuous wall and ceiling airtightness layer on the inside of the insulation, also known as the warm side of insulation. Intelligent airtightness and vapour control membrane pro clima INTELLO® is one such airtightness layer and ensures the warm air that can hold large amounts of moisture cannot enter the construction from within. The warm air moves through the insulation to the colder temperatures on the outside, and as the air cools, it no longer has the capacity to hold that volume of moisture. Once the air contacts the cold underside of the underlay or cladding, it eventually condenses and when total saturation occurs, physical water drips down into the insulation layer.

INTELLO® is designed for use with all types of fibrous insulation: Glass Fibre, Wool, Wood Fibre and Cellulose. INTELLO® PLUS membrane, with its embedded strengthening mesh, offers increased strength and durability which is suitable for blown-in insulation applications. Aside from INTELLO® and INTELLO® PLUS, pro clima’s Intelligent Airtightness System includes connecting detailing products such as sealing tapes and adhesives as well as a range of window tapes for different style of windows/doors and window/door locations. pro clima INTELLO® is the first and only airtightness and vapour control membrane in New Zealand to have been issued a BRANZ appraisal (Appraisal No. 1149).

The pro clima Intelligent Airtightness System, featuring INTELLO®, is designed to easily create a continuous airtightness and vapour control layer on the inside of the building. The INTELLO® membrane has an intelligent variable vapour diffusion resistance which limits moisture from entering the construction in likes of wintertime but allows maximum drying in likes of summertime. This variable diffusion resistance can happen over a very short period of time, which works extremely well here in New Zealand with our maritime climate, where we can have four seasons in one day.

INTELLO® also holds a Declare label which certifies that it does not include any harmful or toxic chemicals as well as being a Passive House Certified component. Additionally, INTELLO® is approved as a Sensitive Choice product by the National Asthma Council and carries the blue butterfly symbol to identify INTELLO® as a product that benefits people with asthma and allergies. If you want to know more about INTELLO® make sure you check out the My INTELLO® YouTube Episodes: www.proclima.co.nz/my-intello. This Tech Tip was supplied by Pro Clima NZ Ltd. Pro Clima is an NZCB National Partner and a leader in reliable weathertightness and airtightness systems. Their high-performance roof and wall Weather Resistive Barriers, INTELLO® Intelligent Air Barrier, tapes and fixtures, ensure you can create durable, healthy and energy-efficient buildings.

Trade Insurance for NZCB Members

As a NZCB Member, you have exclusive access to REDi Builders’ Insurance solutions, operated by BrokerWeb Risk Services. These solutions include negotiated premium discounts, wider policy coverage, personal risk advisor and assistance with claims process and settlement. BrokerWeb Risk Services also offer a wide range of insurance products including;

This insurance service is promoted and administered by BrokerWeb Risk Servies under the REDi banner.

Contact BrokerWeb Risk Services for a free comprehensive review on how REDi products can be tailored to suit you and your business. BrokerWeb Risk Services

0800 644 444

More Information

bwrs.co.nz

NZCB Member Benefits

nzcb.nz/members/redi/

NEXT GENERATION —

ITAB Apprentice Completions Congratulations to all the ITAB Apprentices who have recently completed their National Certificates in Carpentry! Ara Institute of Canterbury

Southern Institute of Technology

Jordan McStay

Boss Construction

Aidan Hannagan

Daniel Van der Zee

Boss Construction

Concept Builders Queenstown Limited

Joseph Hapi

Camel Construction Limited

William Clapperton

G J Gardner Homes (Southland)

Isaac Matson

Gallagher Trade Building Limited

Corey Crosbie

McMaster Building Limited

Matiu Cowles

Naylor Love Construction Limited

Rai Powell

Trinity QT Construction Limited

Oliver Sweeney-Thwaites Pecunia Finance Limited

Unitec New Zealand

Northtec – Future Trades Gabriel Milina

Kerr Construction Limited

Otago Polytechnic Joshua Paul Jackson

Mark Stumbles Builder

Torsten Sandmark

North Coast Builders Limited

Daniel Hogan

Steve Mowat Building & Construction Limited

Morgan Jones

Morclarke Developments (2014) Limited

Hayden Dickson

Cook Brothers Construction

Joshua McKeogh

Fraser Snelling Builders Limited

Wei Guan

ROC Homes Limited

Renhua Li

D-ABC Limited

Zhen Bang Cao

CZB Construction Limited

Jeremiah Tominiko

Hobson Construction Limited

NEXT GENERATION —

Brian Dillon AST Trust Chairman

Responding to changing environments Kia ora everyone. Thankfully there has been some footy to watch recently, which helped create a sense of normality amongst the chaos. With ongoing restrictions, supply chain pressures, and challenges getting then keeping staff, we will all be looking forward to a decent Christmas break. While perhaps not on the same scale, many of the providers are facing similar challenges, with difficulties getting materials to finish student-built houses, trying to keep students and see them finish their programmes in the face of often multiple job offers, and for our Auckland and Waikato counterparts – delivering programmes remotely.

polytechnics and regional ITO are already talking together about how we can continue to provide a seamless service to apprentices and employers alike. That service mentality is what should sustain us through this significant period of change – maintaining a focus on how programme design and delivery models can best serve the learner.

A lot has been said and written about how the pressures currently imposed upon us could fundamentally change the way we work and live, and while we don’t know what the long term will look like, there has certainly been plenty of change and innovation in recent months. In the vocational education sector this has meant considering how, when and where we deliver training, and as part of the reforms underway, what it might look like when the polytechnics and Industry Training Organisations (ITOs) eventually come together as one.

Industry Training Association Building (ITAB) and Apprenticeship Scholarship Trust (AST) may not be immune to the reforms, and meetings are planned with various stakeholders over the coming weeks to help determine the future of the model that has served so many over the years. As with the wider reforms, one thing that will remain central to the decision-making process will be – how can we best support the apprentices in times of need?

In early October the Building and Construction Industry Training Organisation (BCITO) became a subsidiary of Te Pūkenga, and many

I trust you will have an enjoyable summer, get to switch off for a while, and come back ready to tackle whatever 2022 throws at us. Cheers, Brian

Are you in dispute over the interior finishing and completion of a project? We have specialised assessors who can provide an independent report to review what has happened – call AWCI today.

News Bites

NEWS BITES —

NEW PRODUCT

Juralco introduces new decorative aluminium system for unique buildings Juralco has added a new product to their range of architectural aluminium products. The Juralco Louvrelite Window Surround System is a decorative cladding element designed to add depth or flair to architecture without adding structural components. Ideal for medium to high-density housing projects where building shape and design is determined

by restraints on space or budget. Adding simple systems to building projects is an ever more popular way to break line of sight and add unique styling to tightly packed homes. Custom made in New Zealand specifically for each project, the system can be powder coated in a range of popular, modern colours, to match most architectural design requirements. Designed as a decorative system that is

non-weight bearing with hidden fixings there is no structural impact on a building and a stylish finish. Louvrelite Window Surround system is an elegant solution for adding a layer of visual interest to a building project. Please contact Juralco for more information at specify@juralco.co.nz

NEWS

NZCB welcomes new National Partner Tasman Insulation New Zealand Tasman Insulation is a proud Kiwi company with passion for Aotearoa New Zealand. They have been working alongside builders and stakeholders in the building industry for more than 60 years. Made from over 80% recycled glass in their local manufacturing plant, Pink® Batts® glass wool insulation is designed specifically for New Zealand building styles and weather conditions to perform over lifetime. Higher standards in building codes and a commitment to sustainability mean architects, specifiers and builders will be require more expert support for the insulation systems they choose, and the Pink®Batts® team and product range is equipped to deliver to this. “It gives us extreme pleasure to know we have helped warm a multitude of New Zealand

homes and hearts in last 60 years. We are passionate about creating comfortable living and working spaces for all New Zealanders. Something we are proud to say we will continue to strive for in the many years to come. For more information visit www.pinkbatts.co.nz

NEWS

Fish ‘n’ Chips is on us Thanks to the generosity of four of New Zealand Certified Builders (NZCB) South Island Presidents; NZCB President Otago Sacha Gray, NZCB President Southland Paul Young, NZCB President Canterbury Richard Poff and NZCB President

Mid and South Canterbury Dan Gallagher the team at the NZCB National Support Office were treated to Fish ‘n’ Chips for lunch as a kind gesture to says thanks and we appreciate you. From all the team at NSO: THANKS GUYS!!

NEWS

NZCB welcomes NEW National Partner Milwaukee Tool By the trade for the trade Milwaukee Tool, founded in 1924, is a global leader in delivering innovative solutions to the professional trades that offer increased productivity and unmatched efficiency. Whether it is through our world-leading M12™, M18™, and MX FUEL™ cordless systems; the groundbreaking performance of our M12 FUEL™ and M18 FUEL™ range; job site lighting, time-saving accessories, or innovative hand tools and storage equipment, Milwaukee Tool is dedicated to providing a steady stream of advanced, trade-specific products. For more information visit www.milwaukeetool.co.nz NEW PRODUCT

Introducing next generation trade resources Fisher & Paykel Appliances has recently launched improved Trade Resources online, to help designers, specifiers, manufacturers and installers work better and faster with their appliances.

SCAN & BE IN TO WIN

Developed with leading global BIMfocused architecture practices, Fisher & Paykel has taken a human-centred approach to their technical content, in line with their intention to be the world’s most human-centred appliance brand. That means deeply understanding how architects, kitchen designers, cabinetmakers and installers work, what information they are

looking for at various stages in the design and build process, and then delivering the information that makes their work easier and faster. Purpose built to truly support the industry, there are more detailed datasheets, hinge articulation files and alternative installation files, and these give a level of dimensional information that is unique to Fisher & Paykel, providing the tools for true design freedom. Register to receive trade specific communication from Fisher & Paykel before 31st December 2021 and be in the draw to win a 144 bottle wine cabinet worth $5,729 RRP.

NEWS

Say goodbye to slamming doors with SofStop® cavity sliders Combining all the features of New Zealand’s highest quality cavity sliders with soft close technology, SofStop is a musthave wherever quiet and safety are priorities. Never worry again about banging doors. Simply push the door open or closed and let go. It will come to a gentle soft stop with no effort at all. SofStop is available as an optional add-on to most CS Cavity Sliders, Wardrobe Sliders and Track

Systems from CS For Doors, including double, corner meeting, overtaking and full height sliding doors. Choose from Single Soft Close for sliding doors up to 100kg or Twin (Soft Open & Close) for doors up to 50kg. SofStop can be retrofitted to the CS For Doors standard product range. Designed and manufactured in New Zealand, the SofStop system is quick and easy to install. CS Cavity Sliders are maintenance free, giving

you the peace of mind that comes with knowing that once installed, the job is done. Whether you’re looking for a discreet door that disappears quietly into the background or want to make a bold statement with a feature opening, CS SofStop can help you achieve your vision. Find out more about soft close cavity sliders: https://csfordoors.co.nz/ Products/Cavity-Sliders/SofStop

right numbers. Toby Beaglehole, BCITO CEO

IN THE MEDIA —

NZCB in the news

Annie Hill Annie Hill

NZ Certified Builders appoints new board members N

ZCertified Builders Association (NZCB) has announced the appointment of Ian Chamberlain as its new board chairman. Two new independent directors have also been appointed to the NZCB board. Chamberlain, who has been a builder for more than 37 years, has stepped up to the role of chairman from being vicechairman over the past year. The two new independent directors are former Ministry of Housing and Department of Building and Housing chief executive and now professional director Katrina Bach, and chartered accountant and financial advisory consultant

Andree Atkinson. Chief executive Grant Florence said the association was delighted to welcome the two new independent directors,who each brought specific expertise and an important external perspective. “Andree’s financial expertise will be an asset around the board table, particularly in the context of our continued membership growth. “Katrina brings a unique and valuable perspective as we navigate and best represent our members’ interests during a period of unprecedented regulatory change.” Atkinson is the advisory director in Atkinson Consulting Ltd and a member of Chartered Accountants Australia and New Zealand.

She has had significant experience on client advisory boards and not-for profit boards, and is chairwoman of the Youthtown Foundation and North Shore Events Centre Boards. Bach was chief executive of the Department of Building and Housing for nearly a decade before its merger with the Ministry of Business, Innovation and Employment in 2012 and chief executive of the Ministry of Housing. A member of the Institute of Directors, Bach is a board member of CCSDisability Action and has held board and chairperson roles for several Crown entities. The new appointments follow

Ian Chamberlain is NZCB's new Ian Chamberlain is NZCB's new Ian Chamberlain board chairman.is NZCB's new Ian Chamberlain is NZCB's new board chairman.

former NZCB chairman Kevin Sceats’ completion of his term as independent director. Sceats remains chair of the Halo Guarantees Ltd Board, which oversees NZCB’s Halo 10-Year Residential Guarantee. BOP Times, Tauranga 21 August 2021

Just how long does it take to build a home in NZ? by Diana Clement

uying a new home has many benefits for homeowners and investors. They take time to build, however. Many factors affect the build time. A single-level standalone home on a greenfields site is a very different build proposition to a 200 apartment complex, for example. Construction time is easy to predict, says Grant Florence, chief executive of the New Zealand Certified Builders association. The build of a standalone home on a section should take about 20 to 24 weeks. John Tookey, professor of Construction Management at AUT, concurs. Homes built that fast are mostly likely to be in suburbs where developers have a stream of consents going through council and have construction teams in and around site already, says Tookey. A terrace development should take around nine months to complete while an apartment block could take a year or two. By way of example, Ockham Residential’s most recent development, the three-building, 95unit Kōkihi complex in Auckland’s Waterview, broke dirt in March 2020, four days before the first lockdown, and received its code of compliance certificate in June this year – that’s 15 months later but still four months ahead of schedule. Each development has its own

delays in the supply chain. • Site preparation:Will your site need quirks. Kōkihi had extra engineering complex work on the land, drainage, challenges, thanks to its proximity to • Council consent: Consenting PMCA licensed copy. You may not further copy, reproduce, record, retransmit, sell, publish, distribute, sha foundations, and earthworks before the Waterview Tunnel. issues often cause delays to building the prior written copy. consent of may the Print Media copy, Copyright Agency. Phone +64-09-306 1657 or email info@pmc the record, build canretransmit, start? Steep, awkward PMCA You sell, publish, distribute, sha projects. The not best-further case scenarioreproduce, is It’s what happens before thelicensed first sites take longer to build on.1657 If or email info@pmc that your consent turnedCopyright around in Agency. spade hits the ground canwritten make consent thethat prior of the PrintisMedia Phone +64-09-306 you’re rebuilding on a site where a 20 working days, says Tookey. Make build times drag on, says Florence. previous house stood, expect to run sure you dot all your Is and Ts before That’s largely to do with developers into problems such as the need for you lodge your initial application. needing to make sufficient pre-sales additional ground reinforcing or new Every time there is a request for more to get their finance, planning and retaining walls, says Tookey. information from the council, the council consents. clock resets. If your plans change and Some of the factors include: Everyone has heard of you need to amend the consent after it • Pre-sales: Your build may not even a build that seemed to stretch has been granted, the council can add start until the developer has pre-sold on forever. another 20 days to the process. Since a certain number of units. Lenders 2011 the number of housing consents • Time of the year: The weather may require developers to make a certain has grown year on year on average affect your build. Ones taking place number of pre-sales before providing by 13 per cent a year, says Tookey. during winter usually take longer finance. That can take months. Councils have not increased staffing than the summer as bad weather • Design complexity: A simple design to match, which means they’re trying can force tradies offsite or indoors. will be faster to build than a complex to eke more consents out of the same Even the holidays can slow the one, says Florence. Likewise, number of employees. build down. Tradies take holidays managing the build yourself can slow too, especially over December • Height of the building: It takes things down, he says. and January. If you’re lucky, your longer to build a 10-storey apartment • Availability of builders: New developer and builder will be well building than a two- or three-storey Zealand’s skills shortage has been down the track of sales, consents terrace, or a standalone home on a exacerbated by the pandemic. greenfields site. Apartment buildings and even possibly construction by The country is short of around the time you sign the sale-andneed cranes and a huge amount 40,000 tradies, which means many purchase agreement. This will of structural work. Most terrace construction companies can’t build as reduce the time until you can move homes are more than one-storey fast as they’d like to, says Florence. in. The fastest and least complex high and have adjoining walls with • Supply chain issues: Builders often way to buy a new home is to find a neighbouring houses. Typically, have difficulty buying materials. “turnkey” property that is already the entire block will be built at New Zealand is a long way from built that you can simply buy, turn once, not just one terrace at a time. most of the rest of the world and the key in the lock and move into. This extends the build time, says is a small market. That, combined Florence. New Zealand Herald, Auckland with the pandemic, has created long 18 October 2021

FROM NZCB —

NZCB National Partners New Zealand Certified Builders (NZCB) is proud to partner with the following companies who align with our Association and give NZCB members access to a wealth of expertise and support throughout New Zealand. COMPANY

WEBSITE

COMPANY

WEBSITE

Abodo Wood Ltd

www.abodo.co.nz

MiTek New Zealand Ltd

www.miteknz.co.nz

Altus NZ Ltd

www.altus.co.nz

Open2view

www.open2view.co.nz

APL Window Solutions

www.aplnz.co.nz

Pacific Steel (NZ) Ltd

www.pacificsteel.co.nz

Assa Abloy New Zealand Ltd

www.assaabloy.co.nz

Paslode New Zealand

www.paslode.co.nz

Bahco

www.bahco.co.nz

PlaceMakers

www.placemakers.co.nz

Bowers Brothers Concrete Ltd

www.bowersbrothers.co.nz

Pro Clima New Zealand Ltd

www.proclima.co.nz

Builda Price (2016) Ltd

www.buildaprice.co.nz

Productspec Ltd

www.productspec.net

Bunnings Ltd

www.bunnings.co.nz

CS For Doors Ltd

www.csfordoors.co.nz

Proven Systems Ltd (DVS)

www.dvs.co.nz

CSR Building Products (NZ) Ltd

www.csr.co.nz

Red LBP Ltd

www.redlbp.co.nz

ECKO Fastening Systems

www.ecko.co.nz

Red Quantity Surveying 2017 Ltd

www.redgroup.nz

enable.me

www.enable.me

Red Stag Timber

www.redstag.co.nz

FMI Building Innovation

www.aslnz.co.nz

Resene Construction Systems

www.reseneconstruction.co.nz

Franklin Plumbing and Builders Supplies Ltd

www.franklins.co.nz

Resene Paints Ltd

www.resene.co.nz

Rosenfeld Kidson & Co. Ltd

www.rosenfeldkidson.co.nz

Free Up

www.freeup.kiwi

Futurewood

Schneider Electric

www.pdl.co.nz

www.futurewood.nz

Gerard Roofs

www.gerardroofs.co.nz

Sellwood Products Ltd

www.sellwood.co.nz

GTEE.co.nz

www.gtee.co.nz

Senco Brands (NZ) Ltd

www.senco.nz

HazardCo

www.hazardco.com

SIKA New Zealand

www.nzl.sika.com

Hilti (New Zealand) Ltd

www.hilti.com

Simx Ltd

www.simx.co.nz

HomePlus

www.homeplus.co.nz

Soudal Ltd

www.soudal.co.nz

Independent Building Supplies

www.ibs.co.nz

NEW!

INTAKS NZ Ltd

www.intaks.co.nz

Jacobsen Creative Surfaces Ltd

www.jacobsen.co.nz

James Hardie New Zealand

www.jameshardie.co.nz

JSC Timber

www.jsctimber.co.nz

KLC Ltd

www.klc.co.nz

Kopine

www.kopine.co.nz

Laminex New Zealand

Tasman Insulation New Zealand Ltd

www.pinkbatts.co.nz

Tax Management New Zealand

www.tmnz.co.nz

The Trades Coach

www.tradescoach.co.nz

Thermakraft Ltd

www.thermakraft.co.nz

Tile Space

www.tiles.co.nz

USG Boral New Zealand

www.usgboral.com/en_nz

www.laminexnewzealand.co.nz

Utecture

www.utecture.com

Marley New Zealand Ltd

www.marley.co.nz

Viking Roofspec

www.vikingroofspec.co.nz

Marshall Innovations Ltd

www.mwnz.com

Warmup NZ Ltd

www.warmup.co.nz

NEW! Milwaukee Tools NZ

www.milwaukeetools.co.nz

YourQS Ltd

NZCB InHouse magazine December 2021/January 2022

Articles inside

IN THE MEDIA

Message from the AST Trust

Eliminate moisture problems with INTELLO® from pro clima

Ceiling diaphragm common questions

Auckland makes the most of lockdown

The NZCB Group Health Plan through nib

Tasks to tick off for new contractors

Responsible hosting for staff functions

Resetting the baseline – recovering from burnout

Hidden hazard for outdoor workers

Change your thoughts and you change your world

Red QS’s top five tips on pricing a renovation

Workforce continues to grow despite COVID-19

How standard-form building contracts deal with COVID-19

Spotlight on research

The effects of moisture in timber

Celebrating women in construction

New Code of Ethics for Licensed Building Practitioners

Completion Certificates and Waiver of Subrogation

Tax on Christmas parties and presents

Selling for non-salespeople

Motivation: get your team (and customers) on board

Building a greener future for all

Vaccination issues in employment

REVERE Volume 6

Staff changes at the National Support Office

COVID-19 communications

Board Bites

Message from the NZCB Board

Putting our partners in the spotlight

NZCB holiday closure

Message from the Chief Executive

Why you should review your insurance programme

NZCB electronic membership ID cards