FROM NZCB —
Meet the NZCB Team Here at the New Zealand Certified Builders (NZCB) National Support Office we are a close-knit team, who are dedicated to the work we do. We all have different roles and provide a broad spectrum of service to our members. Below you will find a brief summary of what we do and how we can support you!
Membership and Education Team
Grant Florence Chief Executive Leading the delivery of the Associations Strategic and Management Plans Governance, advocacy and operational engagement with the NZCB Board of directors and liaison with other strategic stakeholders Public relations including managing all press/news stories Leading the operations of the Association including overseeing the National Support Office Staff grant@nzcb.nz 07 557 9211
Trudi Pipes Executive Assistant to Chief Executive Executive Support to the Chief Executive and NZCB Board of directors Supports Regional Presidents and National Support Office Staff NZCB Mentoring Programme trudi@nzcb.nz 07 557 9211
Shane Ririnui Education and Technical Manager
Nick Matthews Industry Pathways and Apprenticeship Manager
Kelly Sheridan Customer Liaison Coordinator
Manages, plans and delivers builder education and compliance Manages membership acquisition strategy and the Membership and Education Team Support for members and homeowners when things go pear shaped on-site Support for NZCB Presidents shane@nzcb.nz 021 906 489
Manages the ITAB Apprenticeship Programme, AST and the NZCB Apprentice Challenge Manages the delivery and impact of RoVE to members Membership acquisition – South Island Delivers builder education and supports regional events and activities – South Island nick@nzcb.nz 021 906 483
Homeowner enquiries and consumer information Provides dispute resolution information and liaises and facilitates between homeowners and members to assist in project completion Supports the New Membership Coordinator with processing
Shaye Baker New Membership Coordinator
Andrew Macdonald Business Development Manager Auckland
Manages and processes all new membership applications, company structure changes and membership upgrades. shaye@nzcb.nz 07 987 2293
Membership acquisition – Auckland Auckland Member Support
We are just a phone call or an email away
24
customerliaison@nzcb.nz 07 557 9210
andrew@nzcb.nz 021 906 844
