The official magazine of New Zealand Certified Builders Association
Can you pass on cost increases to your clients? Pg 20
Calculating accurate labour costs is well-worth the effort Pg 26
Supporting someone who is showing signs of stress Pg 44
Halo Guarantees Limited one year on... Pages 30–31
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Contents FROM NZCB
AROUND THE REGIONS
Message from the NZCB Board 2 Board Bites 4 Message from the Chief Executive 6 Message from the Education and Technical Manager 8 Putting our partners in the spotlight 10 NZCB AGM, Conference and Expo 2022 12 Contract Works Insurance – your questions answered 14 Meet the NZCB Board 16 Halo Guarantees Limited – one year on... 30 Don’t miss out on important news and offers 49 NZCB Affinity Partners 60 NZCB National Partners 61
Dozens attend inaugural professional development day in Hamilton $2,000 raised for Taranaki Coastguard Auckland Family Day a great success Events Calendar
IN THE KNOW Notifiable privacy breaches Can you pass on cost increases to your clients? Are doughnuts the answer to your staffing issues? Timber shortage – spring update Are you a manager or a leader? Calculating accurate labour costs is well-worth the effort Why now’s the time to spend money on your brand Tips for better client management How tech will help you in and out of lockdown Green Building Council launches new Homestar Damn Spambots! How to win the battle against the scammers
18 20 22 24 25 26 28 29 32 34 35
HEALTH AND SAFETY Working together to boost Health and Safety Task Analysis: What it is and when to use it
Thanks to our NZCB Strategic Partners
36 38
40 41 42 43
HEALTH AND WELLBEING Supporting someone who is showing signs of stress 44 How to protect yourself from burnout 46
NEXT GENERATION Message from the AST Trust Apprenticeship training – the latest RoVE update ITAB Apprentice Completions SmartMate Cash Account for ITAB Apprentices
47 48 50 51
TECH TIPS Control costs and protect your work with SOLITEX EXTASANA® GIB Barrierline® common questions Adding structural strength with spray foam insulation
52 54 55
NEWS BITES
56
IN THE MEDIA
58
Find NZCB on
Contact: 10 Marsh Street, Tauranga 3110 PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 Freephone: 0800 CERTIFIED Fax: 07 927 7721 www.nzcb.nz Print ISSN 2463-3305 Online ISSN 2703-2418
InHouse is the official bi-monthly magazine of New Zealand Certified Builders Association. We’re always on the lookout for interesting stories or build projects that NZCB members have been a part of! To share your story with us please contact Linda. Alternatively, if you are interested in advertising in the InHouse magazine, we have a range of opportunities available to suit every budget. Linda Moody INHOUSE EDITOR linda@nzcb.nz | 07 557 9214
FROM NZCB —
Ian Chamberlain NZCB Board Chairperson
Message from the NZCB Board It’s been another busy year for the New Zealand Certified Builders (NZCB) Board, with Dave Whitehead and Kevin Sceats choosing not to run for re-election and Mike Craig standing down as Chairperson. I would like to thank both Dave and Kevin for their time on the NZCB Board. Kevin has been an Independent Director on the NZCB Board for four years, holding the position of Chairperson for two of these years. Kevin has been a great help on the Board with processes and new policies. Kevin is stepping down to spend more time with his family. He will remain Chairperson of the Halo Guarantees Limited Board. Dave Whitehead of Lifebuilt Construction/Bella Kitchens has been on the NZCB Board for the last 10 years and is very passionate about the industry and training. Dave will continue to hold his seat on the BCITO Advisory Panel. I would also like to say thank you to Mike Craig for all the work he has put into his role as Chairperson over the last year, the help he has given me in my previous role as Vice Chairperson and now as Chairperson. Mike has held the position of Chairperson of the NZCB Board for the past year and is stepping back from this role to spend more time on his business and the other roles he holds within the Association. Mike will remain on the NZCB Board as a Member Director. I would like to welcome our new Member Director to the Board, Nick Farrelly, who was voted in at this year’s elections. Nick is a qualified builder with 30 years of experience running his own business with what he believes to be the key leadership, people, and communication skills required for the Member Director role. Nick has been a member of NZCB since 1998 and has held various roles within the Auckland Committee, including President for the past three years.
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Nick currently sits on the Auckland Council Advisory Committee and the Unitec Building & Construction Advisory Committee. Following Mike Craig’s decision to step down as Chairperson, I have been elected by the Board to the position of Chairperson, stepping up from being Vice Chairperson for the past year. Nick Farrelly has been elected as Vice Chairperson. I would like to welcome our two new Independent Directors, former Ministry of Housing and Department of Building & Housing Chief Executive and now professional director, Katrina Bach, and Chartered Accountant and financial advisory consultant, Andrée Atkinson. Andrée Atkinson is the Advisory Director in Atkinson Consulting Limited and a member of Chartered Accountants Australia and New Zealand. She has had significant experience on client advisory and not-for-profit boards and is currently Chairperson of the Youthtown Foundation and North Shore Events Centre boards. Katrina Bach was Chief Executive of the Department of Building & Housing for nearly a decade prior to its merger with MBIE in 2012, and before that, Chief Executive of the Ministry of Housing. A member of the Institute of Directors, she is currently a Board Member of CCS Disability Action and has held Board and Chairperson roles for several Crown entities. To help you get to know our NZCB Board better, check out pages 16 to 17 for a brief bio from each of our Directors.
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FROM NZCB —
Board Bites Thanks to a great suggestion at this year’s New Zealand Certified Builders (NZCB) Annual General Meeting in Wellington, we’ll now bring you an update on the great advocacy work the NZCB Board is doing in each edition of InHouse. Here’s the first one!.
Te Raurau Kaiwhakamahi – a conversation for employers with Te Pūkenga 14 July | Auckland Te Pūkenga Deputy Chief Executive of Employers, Warwick Quinn, welcomed employers, industry representatives, and transitional industry training organisations to a hui at Te Pūkenga. Warwick presented an update on the mahi that has been undertaken over the last six months, including research to understand the challenges employers and learners have with the vocational education and training system, and how they might be addressed. He also presented eight new service concepts that have been developed by the co-design team, which has been helping Te Pūkenga form
its operating model. The aim of this event was to obtain thoughts and feedback from attendees. NOTE: Te Pūkenga (New Zealand Institute of Skills and Technology) is the vocation education provider in New Zealand. It brings together the country’s 16 Institutes of Technology and Polytechnics (ITPs) into one organisation, providing work-based, on-campus and online vocational learning and training. Dave Whitehead Past NZCB Board Member Director
Auckland Council Customer Advisory Group Meeting 10 August | Auckland NZCB has been part of the bi-monthly Auckland Council Customer Advisory Group meetings for the last 12 years.
The three water proposals the government is putting in place and how this could impact Auckland city.
I attended this meeting alongside NZCB Board Vice Chairperson, Nick Farrelly, and NZCB President, Auckland Barbara McGregor. The meeting was hosted by Ian McCormick and attended by leaders of the various teams within the building control team. Architectural Designers New Zealand (ADNZ), engineers, architects, and commercial builders were also present.
The effects of the non-consented work affecting site coverage, etc.
Discussions were held around: Where the council currently sits and their times (Barbara relayed the information to Auckland’s NZCB membership). The number of builders who were looking to shift off the tools that have become council inspectors (previously these roles were filled by a lot of university graduates).
The idea that tanks be considered permeable areas as they can slowly release water, etc. Upcoming projects the council needs assistance with. The stress felt from wait times, material supply times, and issues around product substitution, after a health and wellbeing advisor spoke to us about staff stresses being felt across the industry. Dave Whitehead Past NZCB Board Member Director
New Zealand Building Industry Awards 13 August | Auckland My wife and I attended the New Zealand Building Industry Awards as guests of BCITO. This was an awards ceremony focusing on larger-scale commercial projects. There was a lot of passion and comradeship within the firms. At this event, I had a good chance to chew the fat with BCITO
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management, including Chairman Mike King, as well as UNITEC management and a Te Pūkenga representative. Dave Whitehead Past NZCB Board Member Director
Constructive 2021 12 – 13 August | Wellington Constructive 2021 was a two-day forum held in Wellington that focused on tackling the main issues facing commercial and residential construction. The event brought together leaders, influencers, and decision-makers from across the industry and government to find practical solutions to construction challenges. The first day covered commercial construction and global issues facing the sector, including climate change. On day two, attendees turned their attention to the New Zealand housing crisis and how we can transform our approach.
Day one takeaways included: Expensive infrastructure/overhead costs and land costs on land developments are deterring councils from developing them. The councils receive little gain or benefit because the central government gets more than 90% of the tax from them. More planning is needed in all areas and stages of construction to ensure fewer problems, delays, and financial losses.
There is a growing demand for two-bedroom units around the country. Further development is needed near transport hubs in popular cities and towns.
Day two takeaways included: A need to continually look at ways to lower house prices and more consideration of build to rent options. City councils and some town councils are struggling to find land for development in certain growth areas of the country. They are steering away from greenfield sites and needing more infill sites. The market is going for one and two-bedroom units located in inner cities. All businesses are being asked to consider their carbon footprint and make changes to help reduce the amount of waste sent to landfill sites. More than 50% of landfill waste comes from the construction industry. Ian Chamberlain NZCB Board Chairperson
Coming Together 2021 16 – 18 August | Wellington thermally-efficient method for the installation of windows and doors in New Zealand.
Coming Together 2021 was a three-day event that combined the SBCO Forum, a professional development workshop, and the BOINZ (Building Officials Institute of New Zealand) Annual Conference & Expo. The theme for the event was collaboration, communication, and community.
Day one takeaways from presentations I attended: Working Together to Prepare for the Future with Ministry of Business, Innovation and Employment (MBIE). This was around consenting and licensing. Their General Manager – Building System Performance branch (BSP), John Sneyd, opened the talks, saying BSP is planning to make the consenting process more fit-for-purpose across New Zealand, and they’ll be looking at what improvements and changes can be made without having to change the laws around them. He encouraged ongoing feedback with him and his team (there were up to 50 of his staff on-site during the two days) at the event and post-event by inviting anyone in the industry to contact them via phone or email. He believes the more feedback given, the better the outcomes. The Future We Are Working Towards with Building Research Association of New Zealand (BRANZ) General Manager – Reach, Chris Litten. This focused on the new test facilities being built at BRANZ.
Later in the day, I attended a group session with representatives from BRANZ, MBIE, Council, and WGANZ. We looked at the pros and cons of the ways windows and doors are being designed to be watertight without the cladding. Finishing cladding around windows and doors could become a more challenging process in the future but the thermal performance of windows and doors will improve. There are big changes on the cards with this one, so watch this space!
Day two takeaways from presentations I attended: Economic Update with Infometrics Senior Economist and Director, Brad Olsen, who talked about how they got their predictions wrong over the last year and where they see the economy going over the next couple of years. Leaky Buildings with Helfen Limited Building Surveyor, Thomas Wutzler, who discussed the leaky building disaster and where we are now. There are lots of cases being investigated but all of the findings end up being locked up because of confidentiality agreements. Engaging with MBIE’s large group of staff was a great opportunity to talk about the main subjects of the LBP scheme and consenting, which are areas we would like to see improved. (Note: Day three was cancelled due to the latest COVID-19 nationwide lockdown.) Ian Chamberlain NZCB Board Chairperson
Warmer Window Please with Window & Glass Association New Zealand (WGANZ) Technical Manager, Rob Campion, and BRANZ Senior Sustainability Scientist, John Burgess. This focused on new window details and developing a more
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FROM NZCB —
Grant Florence Chief Executive
Unusual times… As I write this section for the October issue of InHouse, New Zealand has been faced with another lockdown due to the entry of the Delta virus of COVID-19 into New Zealand. This lockdown has caused further significant interruptions to business in New Zealand as our nation tries to overcome the COVID pandemic and its impact on the health and safety of New Zealanders.
We have witnessed the split of the COVID alert levels across geographical regions and I think this will be a feature of how we operate in the future. My sympathies are with our members in the Auckland region who it appears are in for a longer period of lockdown than other parts of the country. As we move between alert levels, it is important that as part of the building and construction sector, we play our part in following the agreed protocols for working on-site and also the wider protocols from the Ministry of Health. The specific working from site protocols were developed in 2020 between Construction Health and Safety New Zealand (CHASNZ) and key industry stakeholders, including New Zealand Certified Builders (NZCB). We are keen to protect these because it would be tragic to see them tightened up or changed by the regulators as a result of errant use of these protocols by those working in the sector. We have a wide range of resources (guides, posters, templates, etc) under the ‘COVID-19’ section of NZCB members’ only Toolshed website, so please use them because they have been developed specifically for the building sector. Residential building consents continue at a very high rate with more than 45,000 in July – 20% up on July 2020. It’s estimated that alterations (non-consented) represent 75% of residential construction, so if you add that to the 45,000 – it’s no wonder we are busy! The shortage or inconsistent supply of building materials is another matter impacting our businesses. The reasons behind this have been well documented. Among them are offshore
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shipping delays due to the worldwide pandemic, record demand levels, and other snags in the supply chain. NZCB will continue to update you regularly on the actions you can take to protect yourself (within the rights of your NZCB building contract), forecasts from suppliers/merchants, and input from other stakeholders including banks, MBIE, and other regulators. The unusual challenges continually being thrown at us and our businesses require us to dig deep, pivot, and face them in a nimble and innovative way. Not easy I am sure, but I suspect until COVID-19 is eliminated in New Zealand, or we have started living and working with this pandemic, these challenges will continue. NZCB provides all members with a set of helplines (mainly free of charge) where you can discuss your situation in complete confidence with experts. In particular, employment law from employment law specialists, and Health and Wellbeing and Employee Assistance programmes from EAP Services, are very valuable in these times. I would encourage all members to use these support lines. More information, including contact details, can be found under the ‘Free Helplines’ section of NZCB members’ only Toolshed website. Halo Guarantees Limited has advised NZCB that applications for its relaunched Halo 10-Year Residential Guarantee continue to be strong. Feedback indicates it has been well accepted by both our members and their homeowners. I hope you have taken advantage of the relaunched guarantee and offer it to your homeowners as part of your trust and service package. Till next time.
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FROM NZCB —
Shane Ririnui Education and Technical Manager
Supply, cost, delays, and defects The building industry is under tremendous strain. We’re facing challenges including constant product price increases, material shortages, material supply delays, and materials that are defective. As a builder, how do all these constraints hitting the building industry affect you and your business? What position does this put you in contractually? What can you do to mitigate some of these constraints? Price increases, supply shortages, and delivery delays If you are using the New Zealand Certified Builders (NZCB) Building Contracts, both the Fixed Price+ and the Cost and Mark-up contracts have a clause named “Force Majeure”, which can help when facing supply shortages, and delivery delays. Basically, what this refers to is “Acts of God”, which means the builder is not liable for situations that are out of their control or cannot be foreseen by the builder. (These are listed in the Force Majeure clause.) When it comes to price increases, the Cost and Mark-up contract allows for this naturally as it is a charge-out situation (invoicing for what work has been done). As for the Fixed Price+ contract, this has a “Cost Fluctuation” clause that will respond, however, there may be some work required by the builder to validate the increase. It’s important to discuss these two constraints with your client upfront before signing the contract. This may assist with any pushbacks from the client when one of these constraints comes into play and you have to bring it to their attention. The other main contracts our members are using are the New Zealand Institute of Architects (NZIA) and New Zealand Standards contracts, which don’t offer as much protection as NZCB contracts when having to respond to supply delays and cost increases. Here’s why: • Both contracts don’t have a Force Majeure clause. • NZ Standards contracts respond to cost fluctuation only if agreed upfront and recorded in the schedule. • NZ Standards contracts acknowledge delays and extensions, which will need to be approved by the engineer. But there’s a condition – the delays must be due to any circumstance not reasonably foreseeable by an experienced contractor at the time of tendering and not due to the fault of the contractor. Plus, you are required to apply for these extensions within 20 days. • NZIA contracts respond to delays and may grant the contractor an extension of time because of something else of significance beyond the contractor’s control. So again, there will be more work put back on the builder to validate this and an application must be made within five days.
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For more information on passing cost increases on to your clients, please refer to Martelli McKegg Lawyers lawyer and construction law expert Geoff Hardy’s article on page 20. To assist NZCB members in explaining how original pricing estimates in an NZCB Building contract may be affected, due to material and subcontractor price increases, NZCB has created a letter for both the Fixed Price + and Cost and Mark-up contracts. These letters can found in the ‘Building Contracts’ section of the NZCB members’ only Toolshed website.
Defective materials Being supplied with defective materials can cost builders money and time. Unfortunately, the NZCB contracts cannot assist the builder with this, but there are other measures the builder can take to reduce the supply of defective materials. Should you require further assistance, please give the NZCB National Support Office a call on 0800 237 843. • Ensure your suppliers provide product warranties and guarantees that meet or supersede the minimums outlined in the B2 Durability Table of the Building Code. • Check suppliers’ quote Terms and Conditions to ensure they are not trying to contract out of their obligations under the Building Code, which states they must supply a product that is fit for purpose. If you accept a quote with those conditions, it may be difficult to hold the supplier to account. • In situations where you have a Trading Account, check the Terms and Conditions you signed into to ensure they haven’t tried to contract out of their obligations as above. As you can see, the most obvious choice is to use NZCB contracts for excellent coverage when faced with these building industry challenges. It’s also key to have upfront discussions with the client regarding these building constraints and do your due diligence when engaging subbies to ensure they are in line with the Building Code requirements. Taking all these measures into consideration will help reduce any pushback from the client when facing these constraints. Nga mihi.
FROM NZCB —
Putting our partners in the spotlight New Zealand Certified Builders (NZCB) is proud to partner with a wide range of companies with multiple branches nationwide. These companies have aligned with the Association to provide significant support to our members and have the option to engage with them across a wide range of opportunities. Known to the Association as “National Partners” we are delighted to tell you a little bit more about two of them.
Introducing CS For Doors
Introducing ECKO Fastening Systems
CS For Doors has been designing cavity sliding systems in New Zealand for over 35 years. They are passionate about their products and believe in the benefits they offer you. Because their focus is on cavity sliders, they get it right: smooth running, trouble free and packed with features.
ECKO Fastening Systems Limited “makes your job easier” is a 100% Kiwi owned and operated company.
CS has led the evolution of cavity slider design, engineering stronger, more reliable hardware and opening up an infinite number of space options. Why choose CS Cavity Sliders? • Quality you can trust: 10 Year Guarantee on all cavity sliders. • Reputation: CS Cavity Sliders are specified more than any other cavity slider in NZ. • Easy to install, maintenance free. Once installed, the job is done. • Patented wheel and track system ensures free rolling, smooth operation. • Experience you can trust, with experts to help with every aspect from product selection to installation. • Complete package: they make the cavity slider, fit the door and manufacture the handle. • Huge range of unique features from soft close to bracing. Whether you’re looking for a discreet door or a feature opening, CS has a solution for you. CS Cavity Sliders are BRANZ appraised. For more information including installation videos and technical data sheets, visit www.csfordoors.co.nz
Specialising in innovative systems to help you, the builder, more productive and profitable through a high-quality range of tools, fasteners and fastening systems. We at ECKO listen to you, and the New Zealand market, and solely focus on achieving ways to speed production up, make installation of specified building materials quicker, to specification and work with manufacturers to achieve approvals of installation requirements. The ECKO range of fastening systems are backed by leading manufacturers of New Zealand building materials and through long standing relationships we are able to offer high quality industry tested tools at an affordable price. Supporting Kiwi builders since 2000. ECKO saves you time, labour cost and unnecessary expenditure to “makes your job easier”. For more information including a full list of our products, FAQs and our stockists visit www.ecko.co.nz
A full list of NZCB National Partners can be found on page 61 of this issue of InHouse or on the members’ only Toolshed under Our Partners.
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FROM NZCB —
NZCB AGM, Conference and Expo 19th to 21st May 2022 Claudelands Events Centre, Hamilton Hamilton Central accommodation
The New Zealand Certified Builders (NZCB) annual Conference and Expo is yet another benefit of belonging to the Association! This is an invaluable opportunity for you to network and catch up with trade industry experts, like-minded builders/ members in a face-to-face and casual setting, while also ensuring that you and your staff are kept up-to-date with the changes that are continually taking place in the building and construction industries. Preparations are well underway for next year’s Annual General Meeting, Conference and Expo being held from the 19th till the 21st May at the Claudelands Events Centre in Hamilton.
Ramada by Wyndham Hotel HHHH 20-minute walk to Claudelands 287 Victoria Street, Hamilton Phone: 07 839 4993 www.wyndhamhotels.com/ramada
Brooklyn Motor Lodge HHHH 8-minute walk to Claudelands 42 Brooklyn Road, Hamilton Phone: 07 855 0774 www.brooklynmotorlodge.co.nz
An award-winning four-star conference, meeting, function, exhibition and events venue, Claudelands Events Centre is located on the corner of Brooklyn Road and Heaphy Terrace in the heart of Hamilton and definitely ticks all the boxes for another successful conference and expo.
Albert Court Motor Lodge HHHH
Accommodation will fill up fast, so we highly recommend that you start looking now. To assist members, we have secured a number of rooms at the listed hotels/motels within the Hamilton and Cambridge areas. To book a room at one of these places please quote: NZCB2022. We hope you can join us in Hamilton for the 2022 NZCB AGM, Conference and Expo!
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29-minute walk to Claudelands 29 Albert Street, Hamilton Phone: 07 929 4047 www.albertcourt.co.nz
Quote
NZCB2022 when making your booking
Camelot On Ulster HHHH
Auto Lodge Motel HHHH
Novotel Hamilton Tainui HHHH
30-minute walk to Claudelands 231 Ulster Street, Hamilton Phone: 0800 231 000 www.camelotonulster.co.nz
34-minute walk to Claudelands 298 Ulster Street, Hamilton Phone: 0800 524 232 www.autolodgemotel.co.nz
Abbots Hamilton HHH
Cambridge accommodation
17-minute walk to Claudelands 7 Alma Street, Hamilton 07 838 1366 https://all.accor.com/hotel/2159/ index.en.shtml
30-minute walk to Claudelands 222 Ulster Street, Hamilton Phone: 07 838 3299 www.abbotshamilton.co.nz
Mill Lodge HHH 27-minute walk to Claudelands 135 Ulster Street, Hamilton Phone: 07 838 1282 www.milllodge.nz
Hidden Lake Hotel HHHH
Podium Lodge HHH
24-minute drive to Claudelands 34E Lake Street, Cambridge Phone: 07 282 1593 www.hiddenlakehotel.co.nz
21-minute drive to Claudelands 20 Peake Road, Cambridge Phone: 07 974 1710 www.podiumlodge.co.nz
Kelly Road Lodge HHHH
Henley Hotel HHHHH
21-minute drive to Claudelands 1 Kelly Road, Cambridge Phone: 07 282 0578 www.kellyrd.co.nz
33-minute drive to Claudelands 151 Maungatautari Road, Cambridge Phone: 07 823 3421 www.thehenley.co.nz
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FROM NZCB —
Contract Works Insurance – your questions answered We have recently received requests for assistance from New Zealand Certified Builders (NZCB) members when completing the Contract Works Insurance section within a Building Contract. Specifically, who is responsible for taking out the Contract Works Insurance and what the items listed within the contract mean. Here’s an overview to help make the process simpler. Increased costs during reconstruction Costs of reconstruction of the contract works that exceed the initial cost, provided the reconstruction is completed without delay. Usually 5% of the contract value.
Who is responsible for arranging the Contract Works Insurance? • If the building work involves changes, alterations, renovations, restoration, repairs, or maintenance to existing structures, then the Owner is responsible.
Materials in storage (off project site) Accidental loss of insured property occurring during the construction period while the insured property is in storage at secure situations other than the contract site or in transit within New Zealand. Usually, $250,000 as a sub-limit of the policy.
• If the building work involves constructing an entirely new stand-alone structure, then the Builder is responsible.
What do the fields under the Contract Works Insurance mean?
Example of how to work out the Total Sum Insured
Total sum insured This is the original contract value plus an allowance for; Owner supplied materials, expediting expenses, removal of debris, professional fees, increased costs during construction, increased costs during reconstruction, and materials in storage (off the project site).
Contract Value
Owner supplied materials Any materials including appliances that the client is supplying. The policy usually has a limit of 10% of the contract value. If the builder requires more, you need to enter the amount required and make sure this information is passed on to the insurance company or broker when requesting a quotation. Expediting expenses Reasonable cost of express freight within New Zealand to expedite the repair or replacement of insured property following a loss covered by the insurer’s policy. Usually 5% of the contract value.
$650,000+
Owner Supplied Materials at 10%
$65,000
Expediting Expenses at 5%
$32,500
Removal of Debris at 10%
$65,000
Professional Fees at 10%
$65,000
Increased Costs During Construction at 5%
$32,500
Increased Costs During Reconstruction at 5%
$32,500
Materials in Storage
$250,000
Total Sum Insured
$1,192,500
Last but not least! When completing these sections, it is important to refer to the specific contract works policy that has been arranged or quoted by your broker or insurer. If you are a BrokerWeb Risk Services client or would like a Contract Works Insurance quotation, please don’t hesitate to call us for assistance with this section of the contract.
Removal of debris Removal of debris following a loss. Usually 10% of the contract value. Professional fees Cost of architects, surveyors, consulting engineers, clerk of works, building and resource consent fees following a loss covered by the policy. Usually 10% of the contract value. Increased costs during construction The cost incurred for variations and fluctuations in the contract price. Usually 5% of the contract value.
When completing your building contract online there is an option to request a REDi Contract Works Insurance quotation. This doesn’t involve filling out any forms and quotes are generally back to you within 48 hours. If, however, you require an urgent quotation because the project is starting you can email redi@bwrs.co.nz or call us on 0800 644 444.
REDi Builders’ Insurance is administered by BrokerWeb Risk Services Limited and is exclusive to NZCB members. BrokerWeb Risk Services also operate the NZCB members’ only, Insurance helpline and can be contacted on redi@bwrs.co.nz or 0800 644 444.
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FROM NZCB —
Meet the NZCB Board New Zealand Certified Builders (NZCB) is managed by a Board of six Directors, made up of four Member Directors and two Independent Directors. The role of the NZCB Board is to advise, govern, oversee policy and direction, and assist with the leadership and general promotion of NZCB, to support the organisation’s mission and needs. To help you get to know our Board members better, here is a short bio from each of our six Directors.
Ian Chamberlain NZCB Board Chairperson – Member since 2004 – Board member since 2019 Having qualified as a carpenter and joiner in the UK in the 1980s, I’ve been working in the building industry for over 38 years, including more than 33 years of management and client service experience. I held the position of NZCB Board Vice Chairperson for the past year and was voted in as Chairperson early 2021. Previously I was on the NZCB Committee Taupo for nine years, holding the role of NZCB President Taupo for four of those years. I am involved with the Building Officials Institute of NZ (BOINZ) and aim to bring a ‘construction industry viewpoint’ to its debates. As a member of Lake Taupo Rotary, I organise events and help young people gain direction in their life, which I thoroughly enjoy. My passion is to make the building industry a better place for all of us – educating people within and outside of the industry about ways to create better outcomes for everyone.
Nick Farrelly NZCB Board Vice Chairperson – Member since 1998 – Board member since 2021 With 30 years’ building industry experience, my wife Sharon and I run Edgecity Builders Limited. We employ 10 staff and are involved in Auckland Council and Ministry of Education work, light commercial projects, and high-end residential architectural builds. I’ve been involved in the NZCB Committee Auckland for many years, holding various roles including NZCB President Auckland for three years. I am now enjoying the NZCB Board Vice Chairperson role and the challenges it brings. I am keen to raise the voice of NZCB and our members within the industry and wider New Zealand. I currently sit on the Auckland Council Advisory Group and the Unitec Advisory Council. Our charity of choice is the Mercy Hospice on College Hill. Sharon and I are also members of the North Harbour Club, which promotes excellence by encouraging and providing financial assistance to young people achieving excellence in their chosen fields. I served over 25 years in the New Zealand Territorial Force, including two tours to East Timor, and 18 months assisting the Christchurch region following the earthquake. I’m an avid Blues and Auckland rugby supporter, have three daughters, and a miniature schnauzer. When there’s time, I enjoy riding the Triumphs.
Mike Craig NZCB Board Member Director – Member since 1998 – Board member since 2013 I qualified as a carpenter in 1984 after completing my 8,000-hour apprenticeship in Stratford. I have been building for 40 years, becoming self-employed in 1985 and starting my business Mike Craig Builders in 2001, which employs eight staff. I have grown my business to build more sustainable homes, including semi passive and certified passive homes, and my partner Maria helps run our business. I am a Foundation Member of NZCB, was on the NZCB Committee Wellington for three years, and held the role of NZCB Board Chairperson from 2020 to 2021. I’ve been on the Building Research Advisory Council (BRAC) committee to BRANZ since 2018 and joined Construction Accord in 2020. Maria and I have three adult children and love watching them progress in the futures they are carving out for themselves. I have always enjoyed the building trade and watching past employees and apprentices advance in their businesses.
Andrée Atkinson NZCB Board Independent Director – Board member since 2021 I am currently the Advisory Director in Atkinson Consulting Limited, based in Auckland. A Fellow Chartered Accountant with 21 years’ experience, I have extensive business advisory/consulting experience on finance and strategy matters. I have also had significant experience on client advisory boards and not-for-profit boards. I am currently the Chairperson of the Board of Youthtown Foundation, North Shore Event Centre, and a member of the New Zealand Institute of Chartered Accountants.
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Mike Hayward NZCB Board Member Director – Member since 2010 – Board member since 2020 I grew up on a sheep and beef farm in the hills of Patetonga in the Hauraki Plains. After qualifying as a carpenter in 1998, I worked in New Zealand, Australia, America, and the UK before returning home in 2003. During this time, I gained project management experience on residential and commercial sites. My wife Janine and I own and run Hayward Builders Limited and Hauraki Transportable Homes Limited in the Waikato. In the early years, we focused on renovations and alterations before specialising in new builds eight years ago. More recently, we started the transportable home company. We have five employees. I have been part of the NZCB Committee Waikato for eight years and held the role of NZCB President Waikato for four years. I am passionate about the building industry and the continued growth of our Association. My interests in the industry are policy, the health and role of the regions, improving supplier/NZCB member partnerships, and finding more ways to help streamline our businesses. Janine and I have three children, Regan (13 years), Stella (10 years), and Harry (4 years). I enjoy riding dirt and mountain bikes and have an interest in classic muscle cars and travelling.
Katrina Bach NZCB Board Independent Director – Board member since 2021 I am a professional director and business consultant. I work with boards and organisations to improve performance and achieve strategic goals. My focus is on alignment of organisational strategy, structure, systems, resources, people and skills to deliver results. I am Managing Director of The Olive Press Limited, a Wairarapa-based producer of premium New Zealand olive oils. This started out as a hobby 20 years ago and morphed into a family business with my partner Rod Lingard. My connection to the building sector comes from my time as Chief Executive – Ministry of Housing and then Chief Executive – Department of Building and Housing for eight years prior to its merger with MBIE in 2012. I enjoyed working with the sector and developed a good working relationship with NZCB. It was a period of considerable reform for the sector, including the introduction of the Licensed Building Practitioners Scheme. My passion for building quality and performance, as well as education and professional recognition of building practitioners, remains undiminished. I look forward to working with the building sector again as part of the NZCB Board. I am a Member of the Institute of Directors and Trustee of the CCS Disability Action Board.
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Notifiable privacy breaches Keeping up-to-date with the latest terms in The Privacy Act 2020 means that you could avoid a potential privacy breach in your workplace, or with a customer. Here’s what you need to know. The Privacy Act 2020 (the Act) introduced the new concept of a “notifiable privacy breach”. This term is defined in the Act as follows: notifiable privacy breach— (a) means a privacy breach that it is reasonable to believe has caused serious harm to an affected individual or individuals or is likely to do so (see section 113 for factors that must be considered by an agency when assessing whether a privacy breach is likely to cause serious harm); but (b) does not include a privacy breach if the personal information that is the subject of the breach is held by an agency who is an individual and the information is held solely for the purposes of, or in connection with, the individual’s personal or domestic affairs A “privacy breach” is also defined in the Act. Under section 115 of the Act, an agency (which will usually include an employer) must notify an affected individual or give public notice of a notifiable privacy breach (if it is not reasonably practicable to notify an affected individual/s). There are some limited exceptions to these requirements. We have been involved in having to assist clients to notify privacy breaches under the Act. One important factor is to comply with the specific requirements for notification under the Act. For a notification to the Privacy Commissioner, the requirements are as follows (under section 117 of the Act): (1) A notification to the Commissioner under section 114 must— (a) describe the notifiable privacy breach, including— (i) the number of affected individuals (if known); and (ii) the identity of any person or body that the agency suspects may be in possession of personal information as a result of the privacy breach (if known); and
If there is a privacy breach or potential privacy breach within your workplace, seek legal advice to ensure that you comply with the new notification obligations. (c) if the agency is relying on section 115(2) to give public notice of the breach, set out the reasons for relying on that section; and (d) if the agency is relying on an exception, or is delaying notifying an affected individual or giving public notice, under section 116, state the exception relied on and set out the reasons for relying on it or state the reasons why a delay is needed and the expected period of delay; and (e) state the names or give a general description of any other agencies that the agency has contacted about the privacy breach and the reasons for having done so; and (f) give details of a contact person within the agency for inquiries. There are other notification requirements under section 117 for notification to an affected individual. It is an offence to fail to notify a notifiable privacy breach. The key message is that, if there is a privacy breach or potential privacy breach within your workplace (which may include a breach involving you as employer, another employee, a customer, or another third party), seek legal advice to ensure that you comply with the new notification obligations. To view the sections in full as mentioned within this article you will find the Privacy Act 2020 at www.legislation.govt.nz
(b) explain the steps that the agency has taken or intends to take in response to the privacy breach, including whether any affected individual has been or will be contacted; and Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers Tauranga and they specialise exclusively in employment law. They operate our Employment Helpline for NZCB members: phone 07 928 0529 for 10 minutes free advice on any employment related issue. (The above is by its nature general, and is not intended to be a substitute for legal advice.)
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IN THE KNOW —
Can you pass on cost increases to your clients? For years we have been lamenting the poor productivity of the New Zealand building industry in comparison to other developed countries, and it’s a documented fact backed up by solid evidence.
It’s not that kiwi builders are lazy or incompetent – the causes relate more to geographic and population factors – but it does mean we pay more for building materials and services than we should do. The preferred solutions are greater competition in the building materials sector, greater reliance on prefabrication, and greater standardisation of buildings, but they are tough obstacles to overcome. The Ministry of Business Innovation & Employment (MBIE) is trying to free up prefabrication from red tape and improve the product certification system, but at the same time they are making life tougher for builders and building merchants through increased liability. Then add to that mix the impact of the COVID-19 pandemic, and we have building prices going through the roof. It’s all due to basic economics – demand exceeding supply. Demand has increased due to the Government pumping borrowed money into the economy and consumers not being able to spend it on overseas holidays. Supply has decreased due to a reduction in domestic timber milling capacity, domestic and overseas manufacturers mistakenly reducing their production
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in anticipation of a pandemic-induced recession, and the global freight industry doing the same thing. Given that builders are signing up projects that won’t be able to start for six months or more, and substantial price rises over that period are inevitable, there will be an increased focus on the builder’s ability to pass on cost increases in the months to come. And that will create tension not only with clients who can’t cope with the inevitable budget blowout, but also with their banks who are increasingly insisting on genuine “fixed price” projects and are seemingly blind to the realities of variations, provisional sums, and cost fluctuations. Because those are the three main reasons why so-called fixed prices are never fixed.
How to protect yourself How are builders going to protect themselves against their profitability being eroded by these unprecedented price rises in the aftermath of the pandemic? The best way is by charging on a cost reimbursement (also known as cost and mark-up) basis so that property owners pay the true cost of materials and labour at any given time.
However, that leaves property owners uncertain about their ability to fund their project, so they naturally want builders to assume the risk of price rises. Builders can do that if they build in large contingencies into their fixed prices (at the expense of the property owner) and if they get their suppliers and subcontractors to commit to fixed prices. But in these days of high demand coupled with material shortages and long lead-times, they aren’t going to do that. Alternatively, builders can stockpile building materials in anticipation of using them on some project later on, but they bear the cost of procurement and storage and they run the risk that many of those materials will turn out to be superfluous. That leaves us with the three standard ways to vary prices in a fixed price contract – variations, provisional sums, and cost fluctuations. You can only charge for a variation if you are required to do something different from what you originally agreed to do, so that won’t help you if the project hasn’t changed, but the cost of it has. Provisional sums are appropriate if there are certain components of a project that simply can’t be priced accurately in advance, but if that applies to the whole of the project and you make the whole of the contract price provisional, then all you are doing is effectively converting a fixed price contract into a cost reimbursement (also known as cost and mark-up) one, and the customers won’t wear it. That leaves you with the cost fluctuations clauses in New Zealand Certified Builders (NZCB) contracts, which were specifically designed to cater for this situation.
How NZCB contracts can help Cost fluctuations are dealt with in clause 5.1 of the NZCB Fixed Price + contracts. But it’s not simply a matter of passing on whatever increases your suppliers and subcontractors choose to lumber you with. There has to be some weight given to the words “fixed price”, and for that reason clause 5.1 imposes on the builder some limits on what he can do. Let’s break down the component parts of clause 5.1 to see what those are. First, there has to be an “increase in the cost of subcontractors or materials”. That’s easy enough to prove if you got indicative prices from your suppliers and subcontractors at the outset, and you can compare them to what they are now charging you. However, if you based your contract price on a QS analysis at the outset rather than indicative prices from your suppliers and subcontractors, you would have to prove the price rise by showing the rates that your QS used when calculating the build price in the first place, and the pricing your suppliers and subbies are giving you now.
Builders can stockpile building materials in anticipation of using them on some project later on, but they bear the cost of procurement and storage and they run the risk that many of those materials will turn out to be superfluous. Third, the cost increases must have the effect of eroding your profit margin. If they challenge you on this you might have to disclose the profit you were originally going to make, and compare it to what you would make now. But hopefully it won’t come to that – it’s a no-brainer that if the contract price doesn’t change but your costs increase, that must automatically erode your profit. Next, the Builder must be able to substantiate the increase by reference to written evidence such as quotations or invoices, both of the subcontractor or supplier pricing that formed the basis of the Original Contract Price, and the increased price of the same item. However some of you don’t rely on pricing from suppliers and subbies at the outset, so you can’t compare them with supplier and subcontractor pricing now. Instead you rely on industrystandard rates that your QS used at the time. But the important words are “such as”. Comparing supplier and subcontractor quotes or estimates is simply one of the ways you can prove your cost increases. You could always substantiate the increase in a different way – by showing the rates that your QS used when calculating the build price in the first place, and the pricing your suppliers and subbies are giving you now. Finally, the Builder must whenever reasonably practicable, resist any price increases and procure subcontracts and materials on the basis of fixed prices that cannot be increased during the course of the Building Work. This may prove to be a headache for those of you who price based on QS estimates, because your customers may ask you to prove that you at least attempted to get your suppliers and subbies to commit to fixed prices at the time you contracted with the customers. Ideally you would change the wording of this clause, or failing that, argue that it simply isn’t feasible to obtain fixed supplier and subcontractor pricing in the current market. You would need to get statements verifying that from your suppliers and subcontractors, if you are put to the test. If you are considering making changes to the wording in a clause within an NZCB building contract please contact Geoff or one of his team on 09 379 0700.
Second, those cost increases must not have been reasonably foreseeable by you at the time this Contract was signed. That will depend on how widely-known the current supply shortage was when you signed each contract. If they were widely known, the argument will be that you took the risk of price increases that you knew were likely to eventuate. The alternative would have been to change this wording so you could pass on cost increases regardless of whether they were foreseeable or not.
Geoff Hardy is a partner in the Auckland law firm Martelli McKegg and is a construction law specialist. Geoff also operates the Business Related Legal helpline for NZCB members, contact Geoff on (09) 379 0700 or geoff@martellimckegg.co.nz for 20 minutes of free advice. This article is not intended to be relied upon as legal advice.
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IN THE KNOW —
Are doughnuts the answer to your staffing issues? Recruiting and retaining staff is an absolute nightmare right now. It’s always been hard, and it’s only going to be harder in the future. Could something as simple as doughnuts be the key to making it easier? New Zealand’s always had a small talent pool – and with the border closed, we have no option but to recruit from who’s left.
But recruitment is just one side of the story The other side – staff retention, is just as vital. The last thing you need right now are for your best people to pack up their tools and move to your competitors. There’s some good news here. Kind of. And that is, most kiwi businesses are pretty terrible when it comes to looking after staff. Very rarely is there an incentive to stay on. For you, that means you just need to do a few extra things to outshine your competitors. And most of these actions cost very little.
The biggest challenge you will have is consistency To get good at retaining staff, you need to consider recruitment as an on-going process, rather than as a one-off event. That’s harder to maintain in the medium and long-term – but entirely achievable if you’re committed to it.
How to get started with staff retention 1. Define and communicate your company’s vision, purpose, and values. This is so important. Why do you do what you do? 2. Set personal and professional goals for everyone in your team. So everyone knows what’s expected of them, and gives them something to strive for. 3. Train, develop, and coach your team. Provide a career path. Sure, not everyone wants a promotion but recruiting internally and promoting top performers is good business sense. 4. Reward good performance. While this might cost you some money, it can also save money if you’re able to retain your best employees rather than losing them and having to recruit for that role. 5. Celebrate new starters. Ever had a morning tea shout or sausage sizzle for someone who’s leaving? But why celebrate people who are leaving? It makes more sense to celebrate new employees on their first day. Imagine
the positive work stories and word of mouth when it gets around that you shouted everyone doughnuts on their first day, and sent them home with a movie ticket and dinner voucher. A first day in a new job goes from being OK, to being something memorable that motivates them at a whole new level. 6. Have a clear onboarding process. Celebrating new starters is just one part of the onboarding. Also make sure that everything’s set up for them; work phone, email address, business cards, laptop, and so on. This not only makes your company look professional and organised, but also makes the employee feel valued. Also clearly communicate what you expect from the employee in terms of their role and responsibilities in their first week, first month, second month, and so on.
Summary Look after your team. Building up to this doesn’t happen overnight, but you can at least start the journey – whether it’s with doughnuts, or something else. Need help? Contact us at https://excc.co.nz/bookings/ for a free consultation to see how we can help with your recruitment and other internal processes.
Jason Dinan, Executive Coaching & Consulting. With 27 years of leadership experience working in 23 countries, Jason specialises in growing organisations through developing high-performance sales leaders, sales teams and sales strategy. He was the project head for a leading homebuilder in New Zealand, Australia and North America, helping grow annual sales from 47% to 311%.
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Solution Street, Glenfield. 7 Homestar
All New Zealanders deserve a warm, healthy, happy home. In 2020 over 4900 homes registered across Aotearoa and counting. Find out more nzgbc.org.nz/homestar
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Timber shortage – spring update The structural timber shortage around the world continues but there is hope for New Zealand. Since my last New Zealand Certified Builders update, I have spent time in Australia with some of the largest importers, sawmillers, truss makers and builders. The structural timber issue is far worse there, mainly because Australia relies on imports for 20 percent of its needs. Most of that comes from mainland Europe, where suppliers have been diverting product to closer markets with high demand and cheaper logistics, such as Britain and the USA. In Australia there is an added complication that it is illegal for building firms to have price escalation clauses in house building contracts. This means many are at risk of failure, and this is being compounded by limits on building activity in states such as Victoria. Back at home, and there is undoubtedly still a shortage for some merchant outlets. Framing stocks in sawmills are very low for this time of year. However, the Level 4 lockdown in Auckland will provide a chance for the sawmills – which are generally now in Level 3 regions – to start to catch up on the shortfall. Sawmills too have lost two weeks of production, but if Auckland has, say, an additional five weeks of lockdown, then that is 10 percent less annualised demand from the part of the country that takes around half the timber. The nett effect could be to free up 5 percent of annualised supply. In the past I have speculated the shortfall could be in the 5–10 percent range, so this lockdown could help reduce that significantly if it goes on. Sawmills will use this time to re-fill the merchant yards and frame and truss plants around the country. The smart builder in Auckland would be talking to their merchant about what this means for their needs and the ability to secure earlier supply. Red Stag is starting to see many Cross Laminated Timber (CLT) projects coming through the design and consenting process. This is logical given its speed of construction, sustainability, and the fact that it is readily available now. Red Stag’s entry into the market has bought competition which has lowered the price of CLT generally – welcome news at a time when nearly everything is going up in price, including steel, which I read is up 48 percent in the last 12 months.
Red Stag Group CEO Marty Verry (left) with NZ Police David Houston, inspecting CLT floors destined for a project in Palmerston North.
CLT alleviates the need to build the mid-floor on site with components. It’s true that this reduces labour, and therefore the builder’s ability to charge the client. However, builders should remember that they typically make money by marking up the materials component also. Further, by completing the job earlier, it allows the build firm to move on to the next project and increase turnover that way. It is important to factor in CLT at the design stage though. 126mm thick CLT floors need taller frames. Clear spans can be over 5m with terraced houses and apartments with CLT. Consider CLT if you have a lot to build or are having trouble getting wides and flooring material to make your own floors, and you have some control at the design stage. Finally, keep an eye out for glulam lintels from Red Stag too. These should hit the market in the next month or two and will help fill the timber shortage and lower construction costs.
The other supplier from Australia is facing increased shipping costs and logistical challenges, which is also having an impact. This is a good example of the benefit of supporting local manufacturing, which is being increasingly recognised in the media now. Marty Verry, CEO, Red Stag Group. Red Stag Timber is an independent, privately owned timber company, based in Rotorua. It is currently New Zealand’s largest sawmill, focussing on producing high-quality timber products for the residential and commercial construction markets in New Zealand, Australia, and the Pacific Islands. A recent addition to their production portfolio is Cross Laminated Timber. For more information visit www.redstag.co.nz
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IN THE KNOW —
Are you a manager or a leader? My recent ponderings have covered building, construction – all trades and aspects involved. I like blokes. I know. I hate it when that pops out. I digress. Perhaps because of my military background and love of the outdoors, or time spent in the pits supporting my brother the kart driver, or the hours spent with my father working on cars and building projects. End result = I have an affinity for blokes. Recently I spoke at the New Zealand Certified Builders conference in Wellington. To be certified – or certifiable – is not generally an aspiration in other parts of our society, however, the folks I met at this conference seemed just fine. The topic was ‘what is leadership?’ We covered a vast range of material, including neuroscience, personalities, and the need for deep nurture. We concentrated on the detriment of cortisol (stress), and on the decreasing ability to focus and pay attention to detail. We explored a cause-and-effect model. When we speak to our team, our body language, pitch and tone (frustrated – aggressive), triggers the ‘fight or flight’ response in our team, physically shutting down their ability to hear us. The end result, their performance decreases, your frustration rises, and profitability declines right along with mental wellbeing. I talked about dopamine, related to pleasure, and the unhealthily high levels of this drug in our young people. Dopamine is more addictive than nicotine and alcohol and is released in excessive quantities during gaming and during high social media interaction. It can be a major cause of poor sleep quality (dopamine inhibits the making of your sleep drug melatonin), delivering – each and every morning – unmotivated, tired and inattentive team members. We then explored the link to an increase in anxiety and depression in the industry.
Managing versus leading Management – the processes are about planning, budgeting, staffing, clarifying jobs, measuring performance, and problemsolving when results did not go to plan. Leadership is very different – it is about aligning people to the vision, that means buy-in and communication, motivation and inspiration. Many building or primary industry business owners: 1. Are/were builders 2. Work damned hard to produce and provide quality builds or products. 3. Have strong managerial skills; having learned to forecast, run cashflow, order, juggle, run rosters, inventory and product lines, but lack leadership skills and tools.
4. Are passionate about their teams, workers and their business. 5. Are stressed and ready to pop – largely fuelled by the current economic environment and rapid post-COVID growth that has tailed the sheer terror of surviving 2020. Some building or small primary business owners: 1. Struggle with communication. Not the direct, blunt, to the point bit – they have that bit nailed. But the softer piece around culture, expectations of behaviours, wellbeing and checking in on the mental wellness of their teams. (I call this ‘Soft Strength’ and my next book will delve into the meaning of this term and growing this attribute.) 2. Wrestle with keeping their frustration in hand when dealing with silly mistakes that ‘shouldn’t’ be made. Apprentices and qualified builders doing stupid things. 3. Struggle with their young team members’ distracting use of cell-phones on-site. 4. Contend with apprentices who aren’t motivated to complete their study, but constantly seek pay increases. 5. Find they have to repeat themselves, do it themselves, or don’t get listened to unless they have ‘torn a hole’.
Your legacy – grow your leadership skills “As a leader, and ultimately a mentor, you have the responsibility and privilege to grow those around you and help them become their absolute best.” – Mike Davis of BlueCollar Leadership and Supervision, USA. You are the legacy. Challenge statement – people reflect the attitudes, behaviours and culture of the people who manage them. Enquire now and allow me to help you grow your leadership skills and tools allowing you to decrease your stress and anxiety, and increase both retention of the great team members and your company profit. Email sally@sallyduxfield.com to chew the cud and solve the problems of the world; or ring 021 7255 93 or 06 367 8438.
Sally Duxfield. Sally is an expert in designing experiential programmes to allow participants to ‘feel’ leadership; supported by the science that supports leadership behaviours. Sally has immense knowledge of the motivation required to activate business leaders and teams, increasing their mental toughness and passion for leadership. For more information, visit www.sallyduxfield.com
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IN THE KNOW —
Calculating accurate labour costs is well-worth the effort Pricing labour? You mean: look at the plans, scratch your head, and decide that three guys on-site for 12 weeks should be plenty, right? Wrong! On a recent survey I conducted, almost every single person wanted to know above anything else about how to price labour. Believe it or not, there is a science behind it, and it is not a mythical unicorn! There are a few key things that you absolutely must have correct to be able to get an accurate labour calculation. 1. Your materials measure must be SPOT ON. If you find that your supplier take off tends to be a bit off and you often have to order extra materials, then this is not the measure to rely on for your labour calculations.
2. Because….. you are going to use each and every one of those material measurements, and you are going to apply a labour constant to all of them. The definition of a labour constant, is the metric measurement of how long it takes the average guy to do the average job on the average day broken down into units. Before you start to panic, labour constant data is available however you should always adjust it for your own team. You can find labour constants in books such as The Ready Reckoner, or on subscription websites, like QV Costbuilder.
An example of how a labour constant works: Task – Installing wall studs 100x50 timber
Do yourself a favour, get out the scale ruler and your calculator, and make sure you know the measurements for every single item on the plans. Grab yourself a copy of the latest Australian and New Zealand Standard Method of Measurement (ANZSMM 2018) which supersedes the original NZS4202. Run through the carpentry and concrete sections (and any other sections that relate to your scope) and measure each item stated. If you can’t be bothered, get your QS to do the hard yakka for you. Why go to this effort you ask?
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Your measure for this item across the build is:
89.2 lineal metres
The labour constant for installing 100x50 wall studs is:
0.13/lm
Therefore, 89.2m x 0.13 =
11.59 hours
11.59 hours at say, $50/hr =
$579.80
So, this calculation gives you two important things. It is able to be used and multiplied against your hourly rate to provide a dollar value for the labour only. It also tells you what your man hours are that you will need for the job, which in turn gives you your site time that you can calculate your P&Gs against, adding in for subcontractor time and the like. These man hours should also be used to help you track the job, for instance if you have 20-man hours set aside for installing plasterboard, and your time sheets say that you actually took 40 hours, then you know to ask what happened…. Did something change onsite? Should you be getting a variation? Or is one of the team slacking off? Bottom line…. The materials measure accuracy is extremely important, and is used to calculate labour only jobs, and full tenders. It is also the backbone of an easy back cost and making sure you pick up on your variations. It is well worth being vigilant!
Red QS Limited. Red QS is an NZCB National Partner and the builders QS, providing bespoke QS services to the construction sector across NZ. The team has an exceptional level of skill across the board, and our services are available on an as needed basis! Contact paul.watson@redqs.nz for further information.
Helping you get the job done is our trade.
At Bunnings Trade, we know that in this competitive environment time is critical. Our dedicated Account Managers will help you manage your projects from start to finish. From organising quotes, to arranging your supply and delivery. They work with you to make sure you have what you need. Find out how we can help your business at bunnings.co.nz/trade
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IN THE KNOW —
Why now’s the time to spend money on your brand Right now, the majority of you are really busy and have work booked out for months in advance. But what happens when this boom starts to slow down? Will your business stand out from your competitors? Will homeowners be attracted to your business in the future? We’re all attracted to brands we know. It’s easier to pick a brand we recognise and have seen around before, versus a brand we’re not familiar with. Now’s the time to ensure your brand stands out from the rest.
So, what is a brand? A brand represents the sum of people’s perception of a company’s customer service, reputation, and advertising – including the logo. All of these things determine the value of a brand. Homeowners are constantly looking for connections when hunting for a builder, which is why it’s important to offer them something they can relate to. This goes beyond an attractive website or a beautiful logo. Although the external elements of your brand, like your name and signwriting, can help to create brand awareness, it is your brand value that will deliver real engagement and help you create a relationship with a homeowner.
What is brand value? Brand value is the ‘perceived value’ of your business and how often people will choose one brand over others. Brand value is important because when people perceive that a brand is distinct and aligns with their personal values, it’s a really powerful competitive advantage.
Is brand value the same as brand equity? When homeowners know and love your brand, they are willing to pay more. This is known as brand equity. In other words, brand equity is the price above the product’s market value that a homeowner is willing to pay. Brand equity and brand value are linked, but they are not the same thing.
Why is brand value important? Imagine you’re wanting to sell your business to another builder. The builder looking to buy your business will benefit from your company name, logo, and other brand elements that homeowners instantly recognise and trust. With marketing and social media, you can create positive characteristics to align with your brand such as stylish/modern, trustworthiness, security, and reliability. This is essentially building a brand; a key element of any marketing strategy today. Most people agree a strong brand is valuable – the tricky part is figuring out how to measure the value.
How is brand value calculated? Your brand is a valuable asset. With other assets in life, such as your house or your car, you can easily do some research and
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figure out the going rate. Calculating the value of a brand, however, is more complex. We consider a brand’s value to be a measurable concept encompassing the total net worth of your brand. Key factors include brand recognition (have homeowners heard of you?), brand image (how do homeowners perceive you?), brand usage (are customers actively buying from you and using your product?), and brand loyalty (do homeowners stick with you over the competition?).
What makes a brand valuable? Valuable brands have a few things in common, including: • Highly recognisable (homeowners know who they are) • Positively perceived (homeowners have a good view of them) • Popular (homeowners actually buy and use the products or services) • Have a loyal following (homeowners will refer you to family and friends).
So, how do you build your brand? 1. Know what your business stands for and what characteristics you want homeowners to know about you 2. Make sure you understand who you are selling to 3. Invest in a good name and get a professional designer to create your logo – then trademark it! 4. Align yourself with stronger brands – e.g. NZCB 5. Deliver on your promises. If you make a mistake, fix it 6. Delivery consistency – think McDonald’s. Deliver consistency with your customer service. Answer your phone calls, respond to your emails in a timely manner etc. 7. Build perception – make sure your business name matches your domain name, email address etc.. Having something like gonefishing@hotmail.com doesn’t look professional and gives the perception you care more about fishing that the homeowner’s property 8. Create the WOW factor – do something the homeowner isn’t expecting e.g. turn up with coffees when you are delivering their quotation/contract. At the end of the day, a strong brand is something you can sell – so it’s worth the investment. Karla Farrar, NZCB Communications & Group Services Manager. With 20+ years’ experience in marketing and communications, Karla has a breadth of knowledge across large and small New Zealand organisations, including owning and managing her own boutique advertising and communication agency. She specialises in acquisition, digital development, branding, communications and marketing.
IN THE KNOW —
Tips for better client management The combination of high demand, Council delays, and material shortages are leading to rising tensions between builders and clients. If not managed well, you may find yourself with a frustrated client holding back on the last payment, or you might feel the need to lower your price to keep them happy. Rather than taking an “I hope it doesn’t happen to me” approach, let’s look at proactive ways to improve your customer experience and minimise the chance of having unhappy clients.
1. Build a communication system Communication is one of the key factors in any type of relationship, but it is the most important factor in your relationships with clients. When you have open communication you can build more trust between both parties and set a foundation for a stronger relationship. Rather than leaving it to chance, I suggest hard-wiring the communication process into your core operations. Proactively decide what form the communication process will take, how often, and what tools/technology you may need. You can then show prospective clients your commitment to solid two-way communication and set expectations. If you are doing mostly custom projects, you may need to set up tailored processes.
2. Set expectations early Arguably the most important period in your builder-client relationship is AFTER the sale has been confirmed and BEFORE the project starts. This is a golden opportunity to have slightly firmer discussions with your customer around how the project will flow, what could go wrong and how you’ll respond if they do, what your “office hours” are, and what you expect from your client. You’re not exactly reading them the Riot Act, but it is the best time to talk openly about possible speed bumps in the building process and what you both agree to do in order for the project to go as smoothly and efficiently as possible. It’s a much better approach than waiting for issues to arise and then dealing with them. A well-designed pre-start meeting agenda can help here.
3. Invest in technology (if appropriate) There is smart project management software available to help automate the communication process. Used well, it allows you to shift your focus to the most important aspects of your client relationships, rather than the tedious tasks. This only works if your client is tech-focused and sees the benefit of using such systems. It is most important to ensure the tools and processes you use align with how the client
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responds best. Do they want the detail or just the big picture? Do they prefer email or face-to-face communication? Is it okay to ask questions via text?
4. Plan better When a project runs off the rails and the client becomes difficult, it can be your fault, believe it or not. You should always look at yourself first and ask “What could we have done better?” and “What systems could be improved?” One of these systems could be project planning. With supply times for some materials stretching out weeks longer than normal, it’s vital to nail your forward planning. I know it’s really difficult, but the days of winging it and popping down to the merchant to pick up last-minute supplies are gone, at least for the immediate future. The client has a part to play as well. They need to be made aware of any long lead times and encouraged to make selections really early. They also need to provide you with a second and third option in case their first choice is not available. There are other strategies you can incorporate into your project management processes to help maximise the chance of happy clients. To find out more about building a great customer experience into your business reach out at andy@tradescoach.co.nz and we can talk about your specific needs.
Andy Burrows, Director of The Trades Coach and NZCB National Partner. I encourage you to take advantage of a free business strategy review session to see how we can improve your business performance. Call Andy today on 027 688 6721 or email andy@tradescoach.co.nz.
FROM NZCB —
Halo Guarantees Limited – one year on... An update from the Halo Guarantees Limited Board It’s coming up a year since we launched Halo Guarantees Limited and so far, it feels like one of the best business decisions we’ve made. We’re learning all the time, doing work that’s important to you, work we feel makes a difference, and we’re able to make the decisions we want to quickly and for the right reasons. These are all big drivers for us when we’re deciding what our next moves should be. We started on the smell of an oily rag but knew we had a pretty good product and an established client demand. We also had a very supportive majority shareholder. And yes, so far, it’s exceeded financial expectations. What makes a successful startup team? One common answer is that prior startup experience, product knowledge, and industry skills predict the success of a new venture. But what other secrets did we unlock since starting this business? Lesson #1: Invest in specialist advice and support A financial services business has a range of somewhat unique characteristics, which are significantly different to running a successful builder association. Not the least is around the regulatory requirements. Our small team has a great depth and breadth of experience around small and large businesses but from day one we recognised our limits. We, therefore, drew on legal, financial, and risk management expertise, not only in the developmental phase but even more so since we launched. Lesson #2: Get noticed Putting ourselves out there was the thing that scared us the most. There’s always an underlying question of “Did we get it right?” Lesson #3: Don’t undercapitalise a new venture. A lesson learnt from our collective business experiences. Lesson #4: FOCUS. Start small, stay focused, and grow slow. Learning these lessons along the way helped us quickly adapt and modify the business and the product. Our focus is on an evolving and compelling value proposition. Lesson #5: “Wherever you go, there we are.” This is about focusing on you – our customers – and accepting the fact that like any business, this is a journey with you. We’ve built our/your business on strong customer-centric values.
‘When something is important enough, you do it even if the odds are not in your favour.’ Elon Musk Lesson #6: There’s never a perfect time to start, so just do it. Lesson #7: New Zealand Certified Builders (NZCB) members wanted us to be successful. Yes, there was the odd naysayer, but the vast majority wanted Halo Guarantees Ltd to be successful and respected our decision to go it alone. Lesson #8: Identify your competitive advantages Having worked in a large corporate, I know getting decisions made can be a long-winded process. Our competitive advantage is that decisions can be made and implemented quickly because we (through NZCB) have a strong engagement with NZCB members and their clients. If a technological advancement comes along that will perform faster and provide a better experience for our customers, we can adopt it. If we need to access specialist skills, we can quickly bring onboard experienced and talented workers on a contracted basis. Competitors will usually be more established in the market or at least have a more established brand. Therefore, it’s important to identify and use to our advantage the strengths we have as a startup. We celebrate what we’ve accomplished but are committed to raising the bar a little higher each time we succeed. Let me take this opportunity to thank everyone who has supported Halo Guarantees Ltd in this first year. The Halo Guarantees Ltd team looks forward to continuing this journey with you all!
Kevin Sceats Halo Guarantees Limited Chairperson
NOTE: If you took out a Halo 10-Year Residential Guarantees prior to 2020, this Guarantee Insurance Policy still sits with BrokerWeb Risk Services Limited. Any questions or claims should be referred to BrokerWeb Risk Service Limited on 0800 644 444.
An update from NZCB
Are you using the correct logo?
It’s been a year since the Halo 10-Year Residential Guarantee replaced the Halo Guarantee Insurance product, so it’s an opportune time to look at how far we’ve come and what’s next.
When we launched the new Halo Guarantee product, we kept the same logo but made subtle changes to the wording underneath the image. It’s great to see so many members using the updated branding. For those who have not, please replace the old Halo Guarantee Insurance logo with the new Halo Guarantee logo.
Since its launch on 1 October 2020, guarantee applications from New Zealand Certified Builders (NZCB) members have been received at a steady and growing rate. While there was a pent-up demand for applications when we launched, the number of applications received in recent months has outstripped the number received during the first two months of operation. A pleasing sign that NZCB members and their customers are taking advantage of the guarantee offering. Here are three points to remember when applying for a Halo Guarantee:
The only way to build a strong reputation, and ensure homeowners recognise the value of engaging an NZCB member and using the Halo Guarantee, is by getting the brand out there.
1. It’s important we receive your Halo Guarantee application before your project starts If the application is received after the project start date, we can’t be certain your guarantee will be issued. This is due to the underwriting risk criteria of Halo Guarantees and the impact of late applications on the overall guarantee portfolio.
How can I help spread the word?
2. Halo Guarantee applications via the online NZCB building contracts Remember, it’s simple to apply for a guarantee; you can do it while completing an NZCB online building contract. Tick a box and the application is automatically generated for you. 3. Signed completion certificates are vital It’s important Halo Guarantees receives a copy of the completion certificate (signed by your homeowner customer) at the end of the project. This triggers the start of the term of the guarantee; providing cover for both the homeowner and the builder. We wouldn’t like the homeowner to miss out on cover because the certificate wasn’t received.
What’s next? The plan is to continually develop the terms and cover of the guarantee over the coming months. These will be developed and signed off by the Halo Guarantees Limited Board and we will let you know as soon as these are changed. Developments may include different types (or an extension) of cover, as well as the opportunity for NZCB members to access extra features – but more on this later.
Use the stickers – these are now FREE and can be ordered from the Stationery section, under the Shop on the members’ only Toolshed. Use the logo – the logo can be found and downloaded from the Branding section of the members’ only Toolshed. You can add the Halo Guarantees logo to your clothing, vehicle, site signage, stationery items such as letterhead, business cards etc, your website, your email signature, and all advertising material. Read the Brand Guidelines – download the Brand Guidelines from the Branding section on the members’ only Toolshed and refer to them for file format usage, print colour specifications and rules to ensure the Halo Guarantees brand remains consistent. Don’t forget to send them to anyone else using the logo, such as signwriters, web designers, or printers. If you are unsure or have any questions, please contact Halo Guarantees Limited on 0800 141 490 or gabby@halo.nz. Grant Florence Chief Executive
Thanks for your ongoing support of the Halo 10-Year Residential Guarantee. Your Halo 10-Year Residential Guarantee is administered by Halo Guarantees Limited, a company owned 100% by New Zealand Certified Builders Association. All Halo Guarantee documentation can be found on the NZCB members’ only Toolshed. If you have any questions please contact Gabby on 0800 141 490 or applications@halo.co.nz
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IN THE KNOW —
How tech will help you in and out of lockdown We feared it might happen again, but nothing really prepares us for lockdown. It affects us all personally and also impacts our businesses in a number of negative ways. Your projects are paused, cash flow is interrupted, wages still need to be paid, materials are difficult to source, and there’s real uncertainty about when work can continue. 4. Client communication sorted – no one likes delays, but you can use your system to quickly keep clients in the loop, so it’s one less headache to worry about. 5. Visibility of financials – delays can cause project budgets to haemorrhage and get out of control. By using a project management app, you can make sure your back-costing is always up to date, so you can always stay on top of your financial position. 6. Accurate forecasting – tech makes it easy to get clarity on price changes and the impact on your project. You can also check your contracts and make sure you communicate any price changes to your client before they become a problem. But there is one way you can get your business better prepared for future lockdowns. With the right project management app in place, while you’re off the tools during lockdown, you’ll find it much easier to clear all your outstanding admin as well as get your business prepared to hit the ground running when you can start operating again.
7. Protect your team – tech helps you keep all your COVID-19 protocols in one place and ensure your team knows your health & safety policies. A project management app also gives your team an easy way to update health & safety information so you can act quickly if needed.
Use your downtime to plan
7 ways tech tackles lockdown
Lockdowns are tough. It’s a waiting game. Projects get squeezed from all directions and stress levels increase.
Using a project management app within your business – such as Buildertrend, CoConstruct, Buildxact or NextMinute – puts all the information you need at your fingertips, so you’re in a much stronger position when the disruption of lockdown comes.
Whenever possible, use these times as an opportunity to look at your business and consider whether you could be using tech to support your projects, your clients, your team and your finances.
1. Stay in control – lockdowns happen at short notice, but tech helps you stay in control.
Having tech as part of your business is the great way to keep it healthy, whether you’re in or out of lockdown.
Choosing the right tech for your business
All your information is in one place, so it’s easy to access and keep up to date. 2. Replan your projects – everyone’s projects are being squeezed, so it’s hard getting the materials and workers in place. Having a central project plan will make sure your team and subtrades are ready to go when you’re allowed to resume work. 3. Get your invoicing up to date – cash is fuel for a business, so you need to make sure it’s coming in, especially when it’s ‘tools down’. A job management app will make it easier for you to quickly get on top of any outstanding invoicing.
There are at least 10 specialised project management systems available for builders. So, it can be a job in itself to work out which one is best for you. If you’re new to tech, it takes hours researching and trialling each system. And picking the wrong one can set you back months. That’s why getting independent and expert advice could save you considerable time and money – and get you up and running with tech quicker.
Anna Brooks, Free Up. Free Up is an NZCB National Partner and tech advisor for builders – making the process quick and easy, from selecting the right software to setting up the system to training staff. Anna also operates our Technology and Software helpline for members. For more information visit www.freeup.co.nz
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IN THE KNOW —
Green Building Council launches new Homestar Homestar has never been more successful. Almost 5,000 homes registered for Homestar last year, and the Green Building Council expect that record-breaking number to be overtaken this year. Builders with experience of Homestar are increasingly at an advantage as key players in the sector, including Kāinga Ora, Fletcher Living, Universal Homes, Eke Panuku, BUPA, Metlifecare, Legacy Homes, and others are all backing the green home certification.
as better natural light, decent acoustic performance so you hear less of your neighbours and they hear less of you, and reducing the quantity of unhealthy chemicals used in interior building materials and paints.
And as banks like ANZ and ASB get onboard too, offering discounts on home loans for new builds meeting 6 Homestar or higher, more people are asking their builders about Homestar. This has made it a great time to launch the latest, most ambitious update ever, of Homestar. Thanks to extensive feedback from across the sector, the new version of Homestar gives increased importance to a number of key areas. These include making it easier to keep a home warm in winter and cooler in summer, well ventilated with fresh air, and dry, keep household bills lower through energy and water efficiency, building with healthy, sustainable materials, and reducing the amount of waste getting dumped in landfill. Each of these areas must now hit a particular level to achieve a Homestar rating. The Green Building Council, the not-for-profit organisation behind Homestar, hopes that this will give homeowners confidence that all Homestar homes rated under the improved scheme will be cosier, drier, healthier places than homes built to minimum Building Code levels.
The Efficient category includes energy efficiency, water efficiency, and encourages smaller homes with higher density to reduce the amount of land area. A thriving, sustainable lifestyle is the outcome targeted in the Liveable category. The credits here are all about being able to walk to get everything you need, being able to grow your own veggies, feel safe, use sustainable modes of transport and to recycle and compost. The Environmentally Responsible category promotes a home where you generate your own electricity, where you can manage stormwater onsite adding to natural ecological cycles without burdening already stressed council networks, where you can regenerate land with native planting, and where the house was built with responsibly sourced building materials with low embodied carbon. The new Homestar has also been created to help our sector play a key role in slashing climate change-causing pollution, and the journey to a cleaner, healthier, less polluted nation.
Andrew Eagles, chief executive of the Green Building Council, says: “Making New Zealand homes better will help us tackle climate change, and give families healthier, warmer, and drier homes. “Far too many Kiwi homes are cold, damp, and unhealthy, pump out far too much carbon pollution in their construction and in the energy they use, and far too often saddle Kiwi families with high household power bills. “That’s why we’ve launched the new update of Homestar – the most ambitious ever version. We’re hoping that Homestar will provide healthy, cosy homes for thousands and thousands of families, and play a much needed role in slashing climate change pollution.” The category names for Homestar have been changed too, to better reflect a renewed focus on outcomes. Out go category names like ‘density and resource efficiency’, ‘management’, and ‘site’, and in come ‘healthy and comfortable’, ‘efficient’, ‘liveable’, and ‘environmentally responsible’, alongside the innovation category. The Healthy and Comfortable category is about improving winter comfort by making homes cosy and better insulated, improving summer comfort by reducing overheating, improving ventilation and making the home dryer, as well
All Homestar homes, under the fifth version of the green home rating, will have to use energy efficient appliances. A 6 Homestar home will have to hit mandatory energy and operational carbon targets. As you move up the star ratings to 10 Homestar the emissions reductions and energy efficiency improvements increase. The updated Homestar will also include an embodied carbon calculator, developed in partnership with BRANZ, helping builders to work out the levels of carbon emitted in the manufacture of the building materials. And the new Homestar will align with the government’s Building for Climate Change programme. This will help builders using Homestar to develop the skills and knowledge needed for upcoming changes to the Building Code. All of the improvements and updates to version five of Homestar have come about thanks to the feedback, suggestions, and expert advice from Green Building Council members. The extensive consultation process – our most successful ever – was a true reminder that Homestar is owned collectively, by all of us who want homes in Aotearoa to be greener, healthier, happier places. If you want to know more, check out an https://rb.gy/nn02k3 New Zealand Green Building Council (NZGBC). The NZGBC is a not-for-profit team of people who are passionate advocates for better buildings, because we know that better buildings mean healthier, happier Kiwis. For more information visit www.nzgbc.org.nz
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IN THE KNOW —
Damn Spambots! How to win the battle against the scammers One of the unique challenges of running a business in our modern world is how to protect your information, privacy and security. Business websites are, unfortunately, key targets for bots crawling the internet looking for security vulnerabilities to harvest information. This information; email addresses, logins, credit details, is then on sold or used in scams by spammers. Marry this with brute force attacks on websites as well as phishing scams and it’s easy to get a feeling that your business is under siege. Never fear…
Here are some tips to help you beat the bots • Don’t have your email address showing on your website. Provide your email address only to people and organisations you know and trust. Use a contact form instead. • Beware of emails from an unknown or dubious source. Never open email attachments or click hyperlinks included in a message that you were not expecting or were sent from an unknown sender. • Never provide personal or financial information such as passwords or credit card information to an unknown or untrusted person or website. • Use strong, unique passwords for each of your accounts and include two-factor authentication where possible. • Don’t store your passwords on your browser, e.g. when your browser, such as Google Chrome, asks to save your password for you. Instead, use password protection applications such as www.keepersecurity.com or www.lastpass.com.
How is NZCB helping to keep your website and details safe? • The New Zealand Certified Builders (NZCB) website does not publish email addresses for public access but uses secure contact forms to pass enquiries directly on to the relevant people, including the FIND A BUILDER section.
Because not all bots are bad, the solution prevents false positives by automatically maintaining and updating a list of “good” bots such as those belonging to search engines. • Websites on the NZCB system are also stored in a secure hosting environment powered by Google Cloud platform’s world class architecture. This provides exceptional security and back-ups. So, the key message here is protect your info, don’t open those dodgy looking emails, use strong passwords and always remember that NZCB has your back.
Some common terms explained Spammer – person or organisation that sends irrelevant or unsolicited messages over the internet, typically to large numbers of users, for the purposes of advertising, phishing, spreading malware, etc.
Bots – an autonomous program on the internet or another network that can interact with systems or users.
Spambot – an autonomous programme on the internet that sends spam to a large number of users or posts spam on online forums. Phishing – phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker, masquerading as a trusted entity, dupes a victim into opening an email, instant message, or text message.
• The NZCB website also uses Cloudflare security which detects and mitigates bots.
Mike Graham, Director Brave World Web. Brave World Web is a Creative Agency based in Tauranga providing a range of services across social media, marketing and web development. For more information visit www.braveworld.co.nz.
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HEALTH AND SAFETY —
Working together to boost Health and Safety Improvements in health and safety in-store and on-site are achievable on a nationwide scale when the right partnerships are forged. Just ask Mitre 10 Health, Safety and Wellbeing Business Partner Nicky Primrose, who has led the charge for Mitre 10 in teaming up with Site Safe to help improve in-store safety and change attitudes towards health and safety. With different types of stores across the country operating as Mitre 10, Mitre 10 MEGA or Hammer Hardware, as well as with off-site storage facilities, keeping on top of health and safety across the co-operative is no mean feat.
“Health and safety is definitely taken more seriously now – it used to be seen as more paperwork and box ticking and now that mindset is changing. Our team members are realising that if they get the behaviours right, the rest happens naturally.
Mitre 10 considers H&S to be everybody’s responsibility and commits significant time and resource to ensuring best practice in this area. The safety of team members, suppliers and customers is paramount at all times.
“It’s really switched from being compliance-focussed to a people-focussed approach.”
Tailored reviews Each store is assessed (audited) once a year by an independent Site Safe auditor, who looks at a raft of safety features such as traffic management, sign-in processes, hazard registers, site inductions, emergency procedures, safe layout and storage of stock, and safe use of tools and equipment. A great feature of the reviews, says Nicky, is that they can be tailored to hone in on specific focus areas which have been identified as either a high priority or a critical risk. “This gives us the ability to channel our energy into particular areas, so if we notice trends we can look at what actions the stores can implement to improve and we can check back in on this during the next round of reviews.”
Independent advice
Simple, easy to use platform for viewing reports Working with Site Safe at a national level has also given Mitre 10 the ability to keep track of the health and safety performance of all the stores in one easy-to-use online system and to monitor performance over time. This is even simpler with the new ecoPortal platform introduced by Site Safe earlier this year. “It’s great having all the reports in one place in the portal and if we want to look for a particular store it is easy to search and find it.” “The layout is great, the photos and questions are easy to view, so it’s easy to read and to manage.” Nicky also finds the benchmarking tool useful for stores to view their performance over time and see how they compare with other stores.
Independent advice is a big part of what makes Site Safe health and safety reviews (audits) so invaluable, says Nicky.
“The benchmarking is really good, it’s really useful for them to see how they’re tracking against previous results and each other because they are all really quite competitive!”
“Because the Site Safe reviews are independent, there’s no bias, and our stores really take on board the advice. It also helps that Site Safe is a reputable brand in the industry.”
Results from the assessments are used to help decide the winners of Mitre 10’s annual store awards.
Strong working relationships
Significant improvements over time
Nicky says one of the benefits of their relationship with Site Safe has been the ability to tailor the system to suit their needs – and they’re looking forward seeing more handy features being rolled out in the near future.
In the six years the organisation has been working with Site Safe, there’s been a significant improvement in health and safety across the board, Nicky says. “There’s been a huge improvement over the years, we track the results and although they may fluctuate slightly, stores now generally score in the 90% bracket. The scores have certainly increased from an average around the 70% mark when we first launched the Site Safe assessments.” And not only have processes improved, the attitudes of the team members have changed, too.
“Having that ability to work together to make the system really work for us has been vital and we are excited to keep working with Site Safe on this.”
Site Safe New Zealand Team. Site Safe is a not-for-profit membership organisation established by industry for industry and is New Zealand’s leading health and safety solutions provider.
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HEALTH AND SAFETY —
Task Analysis: What it is and when to use it What is a TA? A Task Analysis (TA), also known as a JSA or SWMS, breaks complex tasks into a sequence of smaller steps and actions. They are used as a planning tool to ensure all risks and controls are identified and appropriately managed for your job. A Task Analysis should describe how you plan to complete the job safely and proves that you are managing the risk effectively.
When should I use a TA? A Task Analysis should be used to identify and assess the hazards before each high-risk job to reduce the risk as much as possible. When carrying out repetitive tasks, it is not necessary to complete a new Task Analysis each time you are doing the task, as long as the prepared Task Analysis is relevant to the work being completed and understood by all persons involved in the work task.
Why should I use a TA? Completing a Task Analysis helps to ensure all risks and controls are identified in each work step to improve safety and performance. It also ensures that the correct tools, people, and processes are identified prior to the work commencing which minimises the risk of injury, provides a clear understanding to workers, and increases productivity.
How to complete a TA?
Review the Task Analysis regularly, and obtain feedback from workers to ensure the control measures remain effective.
What’s the benefit of having your Task Analysis available in the HazardCo App? A simple and easy to repeat approach, where you can: Simply complete Task Analysis from any mobile device Complete them on-site, in real-time at the touch of a button Keep the team informed by emailing your Task Analysis to everyone involved Manage subbies? You can even digitally collect TA’s from subcontractors without the fuss!
To complete a Task Analysis, carry out the following steps: List the hazards relevant to the task
Task Analysis in the app is faster, simpler, and repeatable.
Choose the most effective risk controls following the control hierarchy* Identify each step in the work task from beginning to end *Control hierarchy – – Elimination involves removing the risk to health and safety from the worksite. It is the most effective risk control and should always be prioritised. – Minimisation is used when a risk cannot be eliminated. This is done using: substitution, isolation, engineering, administration, and PPE.
Wherever possible eliminate the risk Involve all persons who will complete the work task in the control choices and what is expected of them to ensure the task is completed safely. Ensure they have a sound understanding of the control measures.
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The Task Analysis template on the App guides you through a step-by-step creation process. It gives you the confidence that the potential hazards have been thought through, and that the appropriate controls have been put in place to avoid harm. All you need to do is choose the controls relevant to the work you are completing and hit SAVE, easy as that! A HazardCo Task Analysis is created, emailed to you, and saved securely in your App and Hub so you can easily share it with the main contractors who need it. If you need a hand getting started or would like more information, get in touch with the friendly HazardCo team today on 0800 555 339. The HazardCo Team. HazardCo is a NZCB National Partner and, as your trusted safety partner, we provide you with the tools and support you need to #SortYourSafety.
AA Business Care
keeps your business moving
Special Member rates to cover your vehicle in case of a breakdown 24/7, 365 days a year AA Business Care also gives you access to AA Smartfuel discounts, free Specsaver eye tests, discounted EVENT Cinemas tickets and more...
Contact NZ Certified Builders at www.nzcb.nz or 0800 237 843
AROUND THE REGIONS —
Alan Warburton NZCB President Waikato
Dozens attend WAIKATO inaugural professional development day in Hamilton New Zealand Certified Builders (NZCB) Waikato/Coromandel’s first Professional Development Day held at the Waikato Institute of Technology (Wintec) in Hamilton was a huge success.
The event, held on Friday 23 July, was opened up to the Waikato/Coromandel, Tauranga Districts, Whakatane, Rotorua, Taupo, and Auckland regions. Attendees were treated to a mini expo, with stand-holders from Wintec/ITAB, BCITO, BuildaPrice, and S2 King St, and four high calibre speakers, who drew on their valuable insight and experience.
Grant Laidlaw accepting the $2,000 website upgrade from Simone from S2 King St Hamilton
Our keynote speaker was construction law expert, Geoff Hardy, from Martelli McKegg Lawyers. Geoff covered topics such as how to handle a problem client, records of work and how the responsibilities differ between a Licensed Building Practitioner (LBP) and those of a qualified builder. The day included three workshops with guest speakers NZCB National Apprentice Manager Nick Matthews, NZCB Communications and Group Services Manager Karla Farrar, and Solace Homes Quantity Surveyor John Jarvis. Nick presented on the changing landscape for apprentices and their employers, including obligations they may have and financial assistance available. Karla discussed the importance of branding and how doing it right can make you more successful, and John reflected on life as the owner of different-sized companies, what works at what stage, and the importance of good relationships and financial management throughout. Attendees’ feedback was very positive and the speakers felt their topics were well received and relevant in today’s current building climate.
NZCB National Apprentice Manager, Nick Matthews presenting to attendees.
Four LBP points were gained by attendees as well as some great prizes, including the chance to win a Milwaukee M18 Radio Charger Skin (valued at $600) and website development to the value of $2,000 from S2 King St in Hamilton. Thank you to our sponsors, exhibitors, guest speakers, the NZCB Waikato Committee, and everyone who attended. It was a great day and we look forward to doing it again next year. Ben Dean, winner of the Milwaukee Radio.
Our next regional event is the Annual Charity Golf Day at the Ngaruawahia Golf Club on 22 October. Keep an eye on your inbox for more details.
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AROUND THE REGIONS —
Adan Larsen NZCB President Taranaki
$2,000 raised for Taranaki Coastguard
TARANAKI
New Zealand Certified Builders (NZCB) Taranaki held a Builders Trade Expo at the Sport Fishing & Underwater Club in New Plymouth on 21 July. The event was open to all builders and tradies within the region. With over 120 tradies in attendance, the expo kicked off at 4.00pm with NZCB President Taranaki Adan Larsen giving everyone a warm welcome and thanking them for coming out in the horrendous weather. Part of the success of the expo was due to the relationships we hold with our building industry partners. We were fortunate to have 16 of these Partners join us and take up stands. The information sharing and interaction was outstanding. Suppliers commented that the event was one of the best opportunities they’d had to speak directly to the builders and get feedback on their products, in the last three years. Both parties gained valuable insights. Thanks to the generous donations of our partners there were lots of prizes and giveaways up for grabs. All attendees had the opportunity to enter the draw to win a Mercury 10/10 inflatable paddle board, valued at $999. The paddle board was won by a Western Institute of Technology (WITT) apprentice, working for a local construction company – congratulations! As a result of the event, and thanks to partner contributions, we raised $2,000 for our local coastguard. Local Coastguard Chairman Lee Drummond was extremely grateful for the contribution to the Taranaki region. A big thank you to our Partners; ITM New Plymouth, Makita, The Drug Detection Agency, Marley, Fortress Fasteners, ECKO Fastening Systems, James Hardie, Pink® Batts®, Bostik, PSP Limited, Thermakraft, GIB®, Staffy Scaffold, WITT, Miles Nelson Architectural Hardware, and Delfast. Overall, it was an outstanding event that will be repeated bi-annually. We look forward to future events being as successful as this one.
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AROUND THE REGIONS —
Barbara MacGregor NZCB President Auckland
Auckland Family Day a great success!
AUCKLAND
New Zealand Certified Builders (NZCB) Auckland held our second Family Day at Kelly Tarlton’s earlier this year. With 100 parents and children in attendance and one family coming from as far away as Matakana, the day was a huge success! This visit provided the perfect opportunity for everyone to explore the various exhibitions and marine life that we are so lucky to be able to see up close and personal. It was awesome to have so many NZCB Auckland members and their families join us, and we look forward to our next Auckland Family Day.
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AROUND THE REGIONS —
Events Calendar NZCB REGIONAL EVENTS
INDUSTRY EVENTS
WAIKATO/COROMANDEL CHARITY GOLF DAY
CONZTRUCT TRADE SHOW
22 Oct REGISTRATION
Oct–Nov
TEE OFF
8am 9am
LOCATION/DATE TIME
Ngaruawahia Golf Course 5925 Great South Road | Ngaruawahia
Mon 18 Oct
3:30pm – 7pm Eventfinda Stadium
Tauranga Tue 19 Oct
4pm – 7pm
Rotorua Wed 20 Oct
4pm – 7pm
Trustpower Baypark Distinction Hotel & Conference Centre
Taupo Thu 21 Oct
4pm – 7pm
Taupo Events Centre
Christchurch Mon 15 Nov
4pm – 7pm
Christchurch Arena
Greymouth Tue 16 Nov
4pm – 7pm
Shantytown
Nelson Wed 17 Nov
4pm – 7pm
Trafalgar Centre
4pm – 7pm
Marlborough Lines 2000 Stadium
Auckland North
• $160 per team or $50 per player • 18 holes | Ambrose Rules Apply • Proceeds going to Immune Deficiencies Foundation New Zealand For more information contact Merynn on 027 629 6820 or waikato@nzcb.nz
TAUPO CHARITY GOLF DAY
29 Oct REGISTRATION
Blenheim Thu 18 Nov
SHOTGUN START
9:45am 10:30am
CONZTRUCT is for builders, electricians, architects, designers, and other specialist trades people to further their breadth of knowledge, education and gain a greater understanding of new product technologies. There’s LBP & CPD points available, lots of giveaways, complimentary food and beverages, and it’s FREE to attend! For more information visit www.conztruct.co.nz
Tauhara Course Taupo Golf Club 32 Centennial Drive | Taupo • $250 Inc GST for a team of four • 18 holes • Proceeds going to Thrive Whakapuawai
ASIAN CONSTRUCTION EXPO
For more information contact Nicola on 022 194 8747 or taupo@nzcb.nz
Sat 6 Nov 11am – 4pm
NELSON BAYS CHARITY GOLF DAY
Vodafone Events Centre Auckland South
05 Nov SIGN IN
VENUE
The Asian Construction Expo brings together leading industry suppliers, peak industry bodies, local government, builders, architects, designers, developers and other industry participants to share information that’s vital to the success of the industry. FREE entry! For more information visit www.asianconstructionexpo.co.nz
TEE OFF
1pm 2pm Greenacres Golf Club 4 Barrett Avenue | Best Island | Richmond • $45 per player • 9 Holes | Ambrose Rules Apply • Proceeds going to the I Am Hope Foundation to raise money for Mental Health Support in Nelson Bays.
NOTE: NZCB events will only go ahead at COVID-19 Alert Level 2 or less. It is at the discretion of the region whether they choose to go ahead at Level 1 or Level 2. You will be notified of any cancellations.
For more information contact Jo Reilly on nelson@nzcb.nz
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HEALTH AND WELLBEING —
Supporting someone who is showing signs of stress What happens when you become aware of another person’s stress…say a partner, a colleague, a friend, an employee, a boss? How can you calm them or show your concern? When someone is experiencing stress, they are generally not functioning as they normally would. It’s as though you are working or living with a different human being! One who doesn’t seem to be following any of the usual rules!
But how do you do that? Here are five strategies to use which are invaluable in any situation when dealing with someone who is stressed: 1. Listen deeply. Make an active effort to focus on paying attention to what the person is saying. Put yourself in their shoes and try to see the world from their perspective.
So, how do you support someone who is showing signs of stress, anxiety or tension? What action do you take? Acknowledging stress is the first step from which change springboards. So, do I jump in, tell them they are stressed, give them the benefit of my knowledge and this is what they should do? As you can imagine this may not be the best approach when someone is experiencing stress or anxiety and in fact you may worsen the situation. So, tread carefully… What they don’t need are ‘tough love’ comments such as “toughen up”, “get over it”, “move on”, “you’ll get over it”, “let’s face it, it could be worse”, “things can only get better from here”, “I can remember when I ....”, for example. The person experiencing the stress needs the reverse... they need to be ‘shown the love’.
2. Slow down. Don’t be in a rush when communicating. The average person speaks at 125 words per minute, but we can mentally process multiple times that amount. That means we have to slow our minds down to listen at the pace that someone else is speaking. 3. Focus on the bigger picture. When someone is stressed, they need to feel that they are being heard, they need you to grasp the core of what they’re saying rather than all the minute facts and details. 4. Be aware of your own emotional filters. Just because you don’t agree with what a person is doing or saying, doesn’t mean you are right and they are wrong. When someone says something that you don’t agree with, your brain shuts off and you stop listening. So, the first step is for you to be aware of your own prejudices and biases and withhold judgement. 5. Suggest they get help. Tell the person that you’re noticing they are stressed and ask “How can I help?”. And, depending on the situation and or if it goes on for too long for example 1-2 months then suggest they get some expert support! It’s too complicated for you. Start with one or two of these strategies and focus on ‘showing the love’! And remember, as in previous articles, males and females manifest stress differently, they handle their stress differently and all too quickly you’ll most likely be out of your depth. Professional help is what’s required here.
It is your support they often need One of the most important changes you can make is to take care in the way you engage with the stressed person. Your whole focus should become one of giving support not judgement. When you realise you do not have to solve their situation, that all the person really needs is to feel heard and supported, the nature of your conversations will change for the better.
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For helpful, practical strategies, communication tools and techniques Linda has written the award-winning book Transforming Your Stress Into Business Success. This is available at: www.transformingyourstressintobusinesssuccess.com Linda Wells – The Business Stress Specialist. Linda is a speaker, trainer and consultant. Over the past 14 years, she has inspired and educated men and women to lead, communicate and respond more effectively to avoid overwhelm, reduce stress and increase productivity, success and enjoyment.
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HEALTH AND WELLBEING —
How to protect yourself from burnout Did you know that 1 in 10 workers in Aotearoa could be suffering from burnout? Below Employee Assistance Programme (EAP Services) have put together a list of warning signs of burnout and some self-care activities that you can do to help prevent burnout. Warning signs of burnout Emotional exhaustion. Extremely tired, short temper, irritable easily upset, tearful, anxious. Increased negative feelings about work. Don’t enjoy work anymore, unmotivated, unexcited about new projects, dislike colleagues, unwilling to help colleagues. Feeling incompetent and inefficient. Question ability to get work done, make decisions, and take responsibility. Feel incompetent or unsuited for the job. Trouble staying focused.
Self-care activities to prevent burnout Experts on job burnout recommend that small daily efforts are more effective than waiting for annual leave or even the weekend. Think you might be burnt out, or heading that way? Try the following:
Need to talk to someone about burnout? New Zealand Certified Builders (NZCB) has partnered with EAP Services’ to give you access to metal health services that are tailored to meet the needs of your business. There are a couple of options available exclusively to NZCB members:
3 Take a critical look at your workplace behaviour. Watch your overtime, ensure you have enough time to recuperate after work. Review your responsibilities and workload. Address any unclear communication.
3 Actively disengage from work at the end of the work day. Log off, don’t check work emails, work phone, or read work messages after hours. Don’t link your personal phone or smartwatch to your work email or phone.
3 Schedule time for activities that promote physical
and mental health. Such as regular exercise, engaging in hobbies, and getting enough sleep. If the activity is scheduled and planned for, then this can help you stick to it.
3 Schedule downtime for low-resource activities. Put aside the time to nap or lie down on the couch.
3 Strengthen social relationships. Spend time with friends and family.
3 Track your mood and energy levels for a few days. Draw attention to how your thoughts and feelings might be linked to things like the number of hours slept, amount of exercise, and your diet.
Through NZCB: NZCB offers all members three FREE sessions with EAP Services each year. To apply for these services, please contact Karla at the National Support Office on karla@nzcb.nz. A form will then be sent to you to complete which gives Karla authorisation to act on your behalf. Once you have completed the form, you will receive an EAP case number and details on who to call for help. Directly through EAP: If you would prefer to have a full confidential service for your staff, NZCB have negotiated special rates for NZCB members for you to apply to have your own EAP Services account. For further information please contact Simon Diprose simon.diprose@eapservices.co.nz or 027 403 8506 What is the difference? If you have your own account, then your staff can simply call EAP Services direct without having to go through NZCB first. More information can be found under the Health and Wellbeing section of the members’ only Toolshed.
EAP Services Limited are Partners of NZCB and New Zealand’s leading employee assistance programme provider, committed to supporting organisations to enhance the wellbeing and performance of their staff. NZCB have exclusive offers available for all members with EAP Services, find out more under the Health and Wellbeing section of the members’ only Toolshed.
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NEXT GENERATION —
Brian Dillon AST Trust Chairman
Applying learnings shows value I write this as we enter week four of lockdown, but hopefully by the time this article goes to print we will be in a much better place in terms of restrictions. While we have all got used to working from home it doesn’t get any easier, and I am impressed at the way in which the tertiary sector has responded. Last year’s lockdown was all new and teaching and support staff had a short period of time in which to prepare for remote delivery. This time around the sector was more prepared, and anecdotally, at least, it seems students are more engaged in their online learning. With off job training unable to continue it has been a hiatus of sorts for apprentices, but nothing like a bit of down time to get those portfolios up to date! Perhaps surprisingly, the trustees have not seen a large volume of grant applications coming through so let us hope that this is a sign of the Apprentice Support Plan (Apprentice Boost) funding doing its job. The tertiary reforms continue to progress. Two of the 11 transitional Industry Training Organisations (ITOs) are now part of Te Pūkenga (New Zealand Institute of Skills and Technology) and the new national body which will eventually contain the delivery functions of what is currently 11 ITOs and 16 polytechnics. It has been pleasing to see the levels
of collaboration occurring and a recent example of this was when the heads of the polytechnic trades came together with senior leaders from the Building and Construction Industry Training Organisation (BCITO). It was discussed at this time how apprentices could be better supported with training when their job doesn’t always offer those opportunities. Some pilot programmes have been started, with more to follow. Having the learner at the centre of the conversation helps keep the focus, and it is consistent with the approach that the Apprenticeship Scholarship Trust (AST), now under Industry Training Association Building (ITAB) strives to take. That is, how can we best support apprentices to ensure they not only stay in the system but can excel to become future leaders. Hopefully, we will see each other again in person soon, as opposed to through Zoom. Ka kite anō
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NEXT GENERATION —
Apprenticeship training – the latest RoVE update It’s been 12 months since my last InHouse article (Aug-Sept 2020) on Review of Vocational Education (RoVE) and having just presented on the topic at the Waikato Professional Development Day, I thought it would be worthwhile to share an update with the wider membership. Specifically, what changes have now occurred, what lies ahead, financial support on offer, and the future for all of us involved with training apprentices. What’s happened so far Te Pukenga – The New Zealand Institute of Skills and Technology – has now been formed. The 16 pre-existing Industry Training Providers (ITPs or polytechnics) have merged into one identity, with each of the existing ITPs becoming a subsidiary. Those apprentices and employers who choose to train under the ITP model, it’s business as usual and you will see little to no change until December 2022. The Building and Construction Industry Training Organisation (BCITO), along with other ITOs, are transitioning to become Transitional Industry Training Organisations (TITO’s), however, you will see no change in branding or identity until December 2022. As with the ITPs, it’s business as usual for those apprentices and employers who choose to train with the BCITO.
WDC, CoVE, and RSLG The traditional on-the-job training function of the BCITO will transfer into a new subsidiary of Te Pukenga from 4 October 2021. This will be called ‘Work Based Learning Limited’. It becomes another provider of training and assessment under Te Pukenga but will use the traditional BCITO on-site training model. The remaining functions of the BCITO, like the qualification developers, standards-setting authority, and assessment moderation, will transfer across to the newly established Workforce Development Council (WDC) for construction, known as Construction & Infrastructure WDC.
By the end of 2022, we should see RoVE coming to an end with the changes having taken full effect. What it will mean for apprentices and employers is one standardised training model with one recognised qualification, nationwide. Our industry’s CoVE is known as the Construction CoVE or ConCove. It was established in September 2020 and is based at the Manukau Institute of Technology in Auckland. Regional Skills Leadership Groups (RSLG) will have a focus on identifying support and future skills needed by a workforce. There will eventually be 15 RSLG nationwide, which are expected to be established by the end of August 2021. These will be locally-based and regionally-led. Their focus will be on the local labour market, providing insight into what challenges are being faced, supporting and engaging with communities, and reporting back to Government to inform decision-making policy.
Financial support The Apprentice Boost is financial support employers can access via Work and Income to employ apprentices. Eligible apprentices must be in their first or second year and employers can access either $1,000 per month for a first-year or $500 per month for a second-year apprentice. The Apprentice Boost is available until 4 August 2022, although it is expected this could be extended to encourage employers to take on and train apprentices.
WDCs will provide skills and workforce leadership for the industries they represent, including identifying current and future needs and advocating for identified needs to be met. WDC will provide vocational education investment advice to Government, endorse provider programmes, and promote the benefits of educating employees to employers. There will eventually be six WDCs established with a target date of October 2021. Centres of Vocational Excellence (CoVEs) will be based at a Te Pukenga site and involve industry, providers, and other relevant groups, to share best practices and knowledge. Their role is to support the growth of quality vocational education through quality curriculum and programme design.
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The Targeted Training & Apprenticeship Fund, also known as Free Trade Training, allows an apprentice to enrol into training under both a TITO or an ITP for free. Fees are paid directly by the Tertiary Education Commission to the provider and will be available until 31 December 2022. Again, funding is expected to continue past this date.
The future of apprentice training By the end of 2022, we should see RoVE coming to an end with the changes having taken full effect. What it will mean for apprentices and employers is one standardised training model with one recognised qualification, nationwide. There’s an educational sector expectation that learners will have multiple pathways to achieve their qualification via one unified system, with standardised training, learning support, and pastoral care. Apprentices will still learn on-site alongside the builder but with the option of off-site learning for all, not just those apprentices enrolled with the current ITP system or ITAB. What hasn’t changed is the attitude of the apprentice to learn and the employer’s willingness to teach skills and pass on knowledge. Te Pukenga will exist to support both the apprentice and the employer.
The question of whether the overall ability and knowledge of apprentices will be higher because of the RoVE changes will take some time to be answered. The new framework allows this to happen, which is vital because our industry needs more competent apprentices to become the capable tradespeople of the future. If we lift the standard of apprenticeship training, we lift the standard of the industry, which can only be a good thing for us all.
Nick Matthews, NZCB National Apprentice Manager. Nick is a Trade Qualified carpenter, has a background in Tertiary Education and is an advocate for apprenticeship trade training. He manages the ITAB Apprenticeship Programme on behalf of NZCB and coordinates the annual NZCB Apprentice Challenge. Nick is also the South Island Business Development Manager.
FROM NZCB —
Don’t miss out on important news and offers from NZCB Have you provided NZCB with a role-based email address? Update it with us to avoid missing out on important emails. As of August 2021, New Zealand Certified Builders (NZCB) has been using two-factor authentication software when sending out email newsletters. This is due to ongoing cyber-attacks, plus it lowers the chance of you receiving spam. If you are using a role-based email address (such as admin@), you might not be getting all of your emails and could become a target for spambots. This is because email providers often view role-based email addresses as spam. Ever had someone said they sent you an email but you never got it? This is why. A role-based email address makes you an easier target for spambots. Spambots use software to target any email address starting with role-based addresses. If you use a role-based email address, we highly recommend talking to your email provider and getting your email name changed to something more secure, such as your name e.g. joe@companyname.co.nz. Cyber-attacks will only continue to increase so it is important that you protect yourself now by getting a more secure email name.
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We would also recommend keeping your email address off your website and have a ‘contact us’ form instead. What is a role-based email address? A role-based email address is an email address that generally goes to a group of people rather than a specific person. Examples of role-based email addresses that spambots like to target are: abuse@ ispfeedback@ phish@ sysadmin@ admin@ ispsupport@ phishing@ tech@ billing@ list-request@ postmaster@ undisclosedrecipients@ compliance@ list@ privacy@ unsubscribe@ devnull@ maildaemon@ registrar@ usenet@ dns@ noc@ root@ uucp@ ftp@ no-reply@ security@ webmaster@ hostmaster@ noreply@ spam@ www@ inoc@ null@ support@ If you are using a role-based email address with NZCB, please supply an alternative email address via 0800 237 843 or linda@nzcb.nz.
NEXT GENERATION —
ITAB Apprentice Completions Congratulations to all the ITAB Apprentices who have recently completed their National Certificates in Carpentry! Ara Institute of Canterbury
Otago Polytechnic
Jackson Hutchison
Hinton Construction Limited
William Kirkwood
GL Stevenson Builders Limited
Joshua Syme
Steve Brown Builders Limited
Toby Grant
Silverspring Limited
Joseph Hapi
Camel Construction Limited
Unitec New Zealand
Oliver Sweeney-Thwaites Pecunia Finance Limited Nelson Marlborough Institute of Technology (NMIT) Broden Toto
Naylor Love Construction Limited
Daniel Bingham
Urban Box Construction
Josh Marshall
MT Grey Building Limited
James Munslow
L.P.L. Construction Limited
Marcus Fortes
Naylor Love Construction Limited
Lucan Hilhorst
Tasman Homes (Nelson) Limited
Peter Bayne
Scott Construction Limited
Northtec – Future Trades Cameron Lindsay
Adams Residential Limited
Porowini Derbyshire
Powdrill Builders Limited
Dekan Fleming
Marshall Builders
Viv Davie-Martin
NJM Builders
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Jack Morris
Edgecity Builders Limited
Cole Moore
Kiwi Construction
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TECH TIPS —
Control costs and protect your work with ® SOLITEX EXTASANA pro clima SOLITEX EXTASANA® wall underlay BRANZ appraised for up to 180 days exposure to the elements in New Zealand. The TEEE, monolithic, non-porous, vapour permeable wall membrane from pro clima keeps your hard work dry from driving rain and protected even with harsh UV exposure for longer. Rain or shine, you’re safe for up to six months! A South Auckland builder, Bruce, recently struck a problem when a heavy downpour soaked his framing even though the frames had been covered with a building wrap. Bruce had to fork out a lot of money and lose a heap of time to hire dryers to dry the frames so that they were at a suitable moisture content for lining. As he is building a multi-unit residential structure, with 10 units, this cost was multiplied 10 times! So why did Bruce end up with wet frames and a huge bill? It could be because he didn’t use a non-porous vapour permeable membrane. A non-porous, TEEE membrane is not affected by being in direct contact with framing and helps keep the water out and your framing dry.
Part of a complete system, pro clima SOLITEX EXTASANA® accessories include TESCON EXTOSEAL® sill tape, TESCON EXTORA® flashing tape and ROFLEX pipe seals. ORCON® CLASSIC adhesive also helps to seal off the wrap to the slab. All these system products are free of chemicals harmful to life and carry the Red List Free label. Bruce recently confirmed that the developer he works for now insists on “Dry as a Bone” SOLITEX EXTASANA® every time! Give the blue wall wrap from pro clima a go. You’ll make your life easier and protect your work for longer just like Bruce and his developer have.
NZCB member special This high-quality blue beauty comes with a sharp price for NZCB members. You can purchase NZCB branded pro clima SOLITEX EXTASANA® wall Weather Resistive Barrier from your Toolshed (in the shop) at a special NZCB price of $300.30 excluding GST per roll (RRP $429).
pro clima SOLITEX EXTASANA® Weather Resistive Barrier (WRB) has such a non-porous layer that resists up to 10,000 mm water column pressure. The TEEE film is also highly vapour permeable (Class 4), allowing moisture to migrate out of the framing into the drained cavity. This vapour-permeable pliable building wrap is BRANZ appraised (No. 1163) and is in accordance with NZS 2295. pro clima SOLITEX EXTASANA® is designed to withstand: • up to 180 days UV exposure before cladding is installed and • temperatures of up to 120°C and down to –40°C behind external claddings.
This Tech Tip was supplied by Pro Clima NZ Ltd. Pro Clima is an NZCB National Partner and a leader in reliable weathertightness and airtightness systems. Their high-performance roof and wall Weather Resistive Barriers, INTELLO® Intelligent Air Barrier, tapes and fixtures, ensure you can create durable, healthy and energy-efficient buildings.
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TECH TIPS —
GIB Barrierline common questions ®
One of the key things we do as the GIB® Technical Support team is trouble shoot installation issues. We prefer to be there helping answer questions before anything becomes an issue but often we get calls to come to site once an issue has raised it’s head, like a failed inspection. One of the topics that comes up reasonably often are issues arising from GIB Barrierline® systems installations. Interestingly, many of the issues seen on-site with GIB Barrierline® can be easily rectified or even avoided. Here are some of the most frequently asked questions and our answers: Q: I’m struggling to get the L clips on to the H stud because it’s behind a timber stud. A: As you install the GIB Barrierline® sheets you can cut them down, even by 30-50mm to make this line up for clip fixing. Q: I’ve been told I have to put clips on every row of nogs? A: No, GIB® Wall Clips only need to be placed within 600mm of the top of each GIB® H-stud, no further than 3000m apart vertically. Q: Can we use the GIB® H-stud horizontally at the end of the 3m long sheets? A: No, this must be a Rondo® 140 Perimeter Channel, these are placed back to back and screwed together. Q: Do I need to fire rate the flush boxes and switchboard? A: Anything under 90x50mm you won’t need to fire rate. Something larger like a switchboard you will need to build a baffle box in the framing. We have guidance on how to do this in our GIB Noise Control® systems literature. Q: What do we do if we have a Ply substrate for rubber tile roofing as opposed to roofing underlay and tin? A: In that situation you don’t need Mineral Wool at the top, just take the GIB Barrierline® and 16mm GIB Fyreline® up to the underside of the Ply and apply some GIB Fire Soundseal®. Q: GIB Barrierline® has been out in the heavy rain for a few weeks now, is it going to be OK? A: GIB Barrierline®, once installed, can be exposed to the rain for up to 12 weeks. The 16mm GIB Fyreline® fixed in the roof space can be exposed up to four weeks.
Q: How do we address a cantilever at the end of a building? A: This will need to be a Specifically Engineered Design (SED) where support needed is calculated according to the weight of how much board is being cantilevered. We can help point the designer in the right direction if needed. Q: I have a section of GIB Barrierline® wall “outside” onto a deck area, do we have to put insulation out there too? A: No, the insulation is only there to assist with the Noise Control and seeing as it is outside you don’t need that. In this situation you can use GIB Weatherline® for the outside wall linings too. The GIB Barrierline® system is relatively straightforward to install, take the time to read the instructions in our technical literature beforehand as most of what you need is in there. If you get stuck, don’t guess, give us a call on the GIB® Helpline 0800 100 442 or download the literature from www.gib.co.nz/barrierline
This Tech Tip was supplied by Russell Pedersen, Technical Support & Training Manager for Winstone Wallboards. Winstone Wallboards is a NZCB Partner and New Zealand’s only manufacturer and largest marketer of gypsum plasterboard, drywall systems, associated products and services. For more information visit www.gib.co.nz or call 0800 100 442.
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TECH TIPS —
Adding structural strength with spray foam insulation Not only is spray foam insulation an effective insulation product for keeping homes warm and dry, it also increases wall strength.
When architects, builders and homeowners are thinking about structural strength for their next build project, they’re definitely not thinking about how their insulation product might come into play.
Due to its acoustic performance, it’s also a great solution for medium density housing, helping to reduce transfer of noise between building storeys and adjoining wall spaces.
Most people know about spray foam’s superior performance for preventing heat loss, but don’t consider the fact that due to spray foam’s rigidity, it can also provide additional strengthening to walls.
For more information visit www.nzfoam.co.nz
What is Spray Foam? Spray Foam insulation is rigid, lightweight, flexible, wind resistant, and effective in extreme temperatures and weather conditions. When applied, spray foam adheres immediately and expands from 20 to 120 times of its liquid volume. Spray foam insulation offers consistent insulation performance (R-value) and other advantages over alternative insulation systems due to its ability to provide an integral air barrier, and in the case of close-cell spray foam; water vapour resistance. Spray foam also offers great acoustic performance. Spray foam can be applied to interior and exterior wall masonry, ceilings, underfloor and roofing, making it a holistic approach for tackling two birds with one stone: temperature and moisture control, and structural support.
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This Tech Tip was supplied by NZ Foam. NZ Foam is a National Partner of NZCB and manufactures and installs spray foam insulation for residential, industry and commercial buildings. Spray foam insulation gives complete coverage and seals gaps, and thus performs better than any other building insulation at preventing heat loss.
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Screw it – don’t nail it! Introducing ECKO T-REX17® JoltScrews. JoltScrews are an 8 gauge screw with a small diameter ‘Jolt’ type head, like a jolt nail. They leave a small discreet hole when fixing weatherboards, window and door jambs and other decorative boards and battens that require a tidy fill-sand-paint finish.
JoltScrews have been tested by and endorsed by Southern Pine Products for use in their weatherboards. JoltScrews are available at major merchants. For more information visit www.ecko.co.nz
JoltScrews don’t need a special tool to install them, a regular battery drilldriver will do, and they don’t need to be predrilled or punched-in like a nail before filling (best to test ends). Joltscrews can be unscrewed if necessary and the small 5mm diameter head incorporates a T-15 Torx/Star drive, the driver bit is included in the pack. There are three lengths available; 65, 75 and 90mm, in both XGuard and T316 grade stainless.
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enable.me aims to not only help you reach your financial goals, but to show you how you could be capable of more. NZCB members are eligible for a discounted 90-minute initial consultation for just $175 + GST (usually $350+GST). Book at https://www.enable.me/ and qualify for your discount by quoting ‘NZCB’, when asked ‘How did you hear about us’.
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Good tradies are in short supply Don’t wait for tradies to come to you, go to them. Trade Jobs NZ has been live for three weeks now and has already gained local, national and international coverage. Working with their media partners, they’ve already been seen and heard over three million times by tradies and have reached over 200,000 individual tradie households. If you’re keen NEWS
For more information and to get started contact Mike Graham: mike@braveworld.co.nz or 021 820 221.
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Build your site leaders’ skills and keep workers safer ACC is extending its cash-back offer on health & safety training courses and is encouraging construction companies to apply by the end of January 2022.
ACC will fund up to half of the course costs for construction site leaders to attend the Work Leadsafe Supervisor or the SiteSafe Supervisor training courses. “The training subsidy is for construction businesses with between 6 to 99 employees,” said Virginia Burton-Konia ACC’s Head of Workplace Safety. “It’s designed for your front-line leaders, so roles including site managers, supervisors, foremen, or your health & safety managers.”
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Already this year, 18,602 workplace injury claims have been lodged with ACC, for people working in construction. “Everyone wants to see the injury rates in construction come down, and training your staff is key to making sure everyone goes home safe. Our subsidy helps you meet the cost.” The CHASNZ-approved courses are the new benchmark in construction safety. Site leaders develop key skills, from how to assess safety risks and drive safe
working methods, to effectively using safety tools and systems such as hazard management. For more information or to book the training, visit www. acc.co.nz/trainingcashback or go to the ACC website and type ‘construction training’. You can also log on or register for MyACC for Business at www.business.acc.co.nz to check if you’re eligible and apply. The ACC cashback offer will vary depending on the size of your business.
ITEM ID: 1483307193 AUGUST, 2021
Building a future
Build, Zealand Build, New Zealand AL - New SECTION B ARTICLE TYPE: NEWS ITEM AUDIENCE : 5,207 PAGE: 6 IN THE 1 of 1Page 1 of 1 Catherine Harris SECTION: BUSINESS NEWS ARTICLE TYPE: NEW AUTHOR: MEDIA — NZ 25.00cm² REGION: MARKET: New Zealand ASR:Page NZD 3,682 WORDS: 1682 PAGE: 9 PRINTED SIZE: 336.00cm² REGION: NZ MARKET: New Zealand ITEM News, ID: 1469853008 Onehunga Community Auckland 21
NZCB in the news ngatahi into apprenticeships SECTION: GENERAL - SECTION B ARTICLE TYPE: NEWS ITEM AUDIENCE : 5,207 PRINTED SIZE: 1425.00cm² REGION: NZ MARKET: New Zealand ASR: NZD 3,682 ITEM ID: 1491127621
PAGE: 6 10 JUL, 2021 WORDS: Call 1682 to reinstate
P
clauses as build costs bite
Building a future
SECTION: GENERAL - SECTION B ARTICLE TYPE: NEWS ITEM AUDIENCE : 5,207 PAGE: 6 PRINTED 1425.00cm² REGION: NZ MARKET: New Zealand ASR: NZD: 3,682 SECTION:SIZE: GENERAL - SECTION B ARTICLE TYPE: NEWS ITEM AUDIENCE 5,207 WORDS: PAGE: 6 1682 A former Onehunga High School Building School student has 21 AUG, 2021 achieved notable success. Sa'uma (Ma) Walpole recently ITEM ID: 1491127621 PRINTED SIZE: 1425.00cm² REGION: NZ MARKET: New Zealand ASR: NZD 3,682 WORDS: 1682 AUTHOR: Catherine Harris SECTION: BUSINESS NEWS ARTICLE TYPE: NEWS IT Weekend Press,in Christchurch came second the Auckland region’s NZ Certified Builders Bid to get rangatahi into apprenticeships ITEM ID: 1491127621 PAGE: Association 9 PRINTED SIZE: 336.00cm² REGION: NZ MARKET: New Zealand ASR Apprentice Challenge. ITEM ID: 1469853008 The competitors had to make a picnic table from scratch
21 AUG, 2021 21 AUG, 2021
in a single eight-hour workday. They were then marked on their
Bid to get rangatahi into apprenticeships Bid to get rangatahi into apprenticeships
and accuracy. Ma walked away with a brand-new Build, New Zealand 10 JUL,workmanship 2021 circular saw as a prize, and he also got to keep the table, which 1 September 2021 Call to reinstate clauses as build costs bite
Call to reinstate clauses as build c
now sits in his mother’s garden. Ma admits academic work at school did not suit him, but he cost of bu who declined to be named said enjoyed classes and wanted to be a carpenter. In his Page 1woodwork of 5 coming m ‘‘absolutely everything’’ was rising final year, he earned a place in the in OHS Building School, which ‘‘massive he year. price and he predicted Catherine Harris says was the perfect issues’’ with affordability and catherine.harris@stuff.co.nz start. sourcing skilled labour in the Weekend Press, Christchurch Daily Post, Rotorua Bay of Plenty While at Builders are talking ofthe bringing back coming months. Price hikes vary clauses which pass risinghe costs onto Daily Post, Rotorua Bay of Plenty building Page 3 of 5school depending on product. According to consumers, as prices for building met Kris and Barbara the Building Industry Federation, Page 3 of to 5 soar. supplies continue MacGregor from steel products have jumped in price ‘‘In the MyHome days of high inflation, the NERAL - SECTION B ARTICLE TYPE: NEWS ITEM AUDIENCE : 5,207 PAGE: 6 Renovations by 15 to 21 per cent, concrete and Myles He ENERAL - SECTION B ARTICLE TYPE: NEWS ITEM AUDIENCE : 5,207 PAGE: 6 escalationLtd, clauses wereoffered standard in and they E: 1425.00cm² REGION: NZ MARKET: New Zealand ASR: NZD 3,682 WORDS: 1682 cement products are up 7 per cent, MWH Con contracts and that is starting to hapE: 1425.00cm² REGION: NZ MARKET: New Zealand ASR: NZD 3,682 WORDS: 1682 him an apprenticeship and prices for decking, timber, and 127621 pen again,’’ Grant Florence, chief 1127621 straight out of school. plywood are up between 6 and 20 per cost of buildin Builders, said. who declined to be named said September 1 and be used in digital and uilding and construction vation and Employment in 2012 and executive of Certified cent. Barbara says OHS coming mont ‘‘absolutely everything’’ was rising Florence said the clauses fell into Ma Walpole with the table he made in the social media promotions and on industry training chief executive of the Ministry of ashe itspredicted own costs go up, Carter year. and ‘‘massive disuse as had low recommended inflation kept prices in priceAnd competition Catherine Harris Holt Harvey is notifying customers Māori TV. The video content will be organisation BCITO has Housing. 1 Ma, and theysupply were chain issues’’ with affordability and down. But as global catherine.harris@stuff.co.nz of 10 per cent hikes in timber subtitled in English. launched a new initiative to A member of the Institute of with his costs sourcing skilled labour in the and problems impressed sent freight plywood, andbut 6 to 10really per cent price encourage rangatahi to take up a Directors, Bach is a board memberBuilders of are talking of bringing backhe was a little enthusiasm. She says shy at first, has coming months. Price hikes vary skywards and dragged out delivery rises in LVL lumber, from Septpass rising costs onto trade apprenticeship. CCS Disability Action and has heldclauses which come NZ Certified Builders out of his shell since joining the company, and they’re depending onOctober. product. According to times, they were setfor to return. ember or asthrilled prices building BCITO manages apprenticeships board and chairperson roles for consumers, appoints new board with his success in the competition the Building Industry Federation, builder Myles The spectre of inflation caused by suppliesQueenstown continue Ma to soar. for the building and construction several Crown entities. members says working for MyHome been issues a great steelhas products have learning jumped in price Herschell, of high MWH Construction, supply is affecting other ‘‘In the days of inflation, the industry in New Zealand, including NZ Certified Builders Association The new appointments follow experience, as renovations areby much more challenging. With 15 to 21 too. per cent, concrete andmost Myles Hersch said price hikes scattered sectors In a recent survey, escalation clauses were were standard in Tauranga and Rotorua. former NZCB chairman Kevin Sceats’ (NZCB) has announced the renovations you cannot just follow a plan, you have toup work with cement products are 7 per cent, everywhere. A key one was steel MWH Construc contracts and that is starting to haprise an The initiative called Ko wai koe — completion of his term as appointment of Ian Chamberlain as orua Bay of Plenty andaretailers prices forexpected decking,prices timber, existing structures, which means lot of problem-solving and toand which affected the cost of nails and pen SECTION: again,’’ Grant Florence, chief otorua Bay of Plenty average of around 7.56 per cent in the : 87,221 AUTHOR: Catherine BUSINESS NEWS ARTICLE TYPE: NEWS ITEM AUDIENCE Who are you? was launched in its new board chairman. independent director. Sceats Harris remains plywood are up between and 20 per screws to brackets. finding imaginative solutions. executive ofBUSINESS Certified Builders, said. AUTHOR: Catherine Harris SECTION: NEWS ARTICLE TYPE: NEWS AUDIENCE : 87,221 next threeITEM months, to cover soaring 1 of9Guarantees 5 PRINTED PAGE: SIZE: 336.00cm² REGION: NZthe MARKET: New Zealand ASR: NZD Hāwera where a te reo video was Two new independent directors chair ofPage the Halo Ltd cent. ‘‘Steelsaid is going upsays because you’ve He also work is really satisfying, because he can see2,336 WORDS: 614 Page 19 of PRINTED 5 Florence the clauses fell into freight costs. These are being614 PAGE: SIZE: 336.00cm² REGION: NZ MARKET: New Zealand ASR: 2,336 WORDS: ITEMoversees ID: 1469853008 And its ownNZD costs gocosts up, Carter filmed and involved many of the local have been appointed to the NZCB Board, which NZCB’s Halo gotas Australia, China and Tobyalso Beaglehole, BCITO CEO he haskept builtChina when itgets is finished. He as even admits heReserve will point out as it disuse low what inflation prices watched by the Bank ITEM ID: 1469853008 Holt is notifying customers its But ironasore fromto Australia, board. actors. 10-Year Residential Guarantee. down. his work friends, justAustso he can sayHarvey “I built that.” global supply chain Toby Beaglehole, BCITO CEO raising interestand rates. of 10contemplates per cent hikes in timber ralia [annoys] China, it’sonly charging Speaking at the launch, BCITO problems sent Although freighthe costs has one more year to go onDooley, his Steven a price currency 10 JUL, 2021 Chamberlain, plywood, and 6 to 10 per cent them more for their ore and so chief executive Toby Beaglehole said Acorn10partners with Fame JUL, 2021 apprenticeship, Ma says he is in nospecialist hurry. He isatmore concerned Western Union Busiskywards and dragged out delivery who has been a builder China sticks up their steel 12 times rises in LVL lumber, from Septmore Māori rangatahi were needed Trust with as much knowledge as he and getting ness Solutions, saidthings building comtimes, were setgaining to return. for more than 37 years, has Call Foundation to reinstate as build costs bite orcan October. thethey price. And we have to pay for ember to take up a career in the building The Acorn has clauses panies and other businesses right. “I want to be the best carpenter in Auckland,” he says. Queenstown builder Myles The spectre of inflation caused bywere stepped up to the role of that.’’ and construction trades. announced it has formed a to redo quotes because of the Eventually he wants hishaving ownissues company achieve Herschell, of MWH Construction, supply is and affecting other He was less concerned about to thehave chairman from being vice-chairman “Our young tama and wāhine partnership with Tauranga-based shipping the ultimate of building his own house. saidrecent price shortage hikes were scattered sectors too. Indelays. a recent survey, most of goal domesticallyover the past year. need to see themselves working Fund for Acting and Musical everywhere. A key one was steel ‘‘It really is the perfect storm of The two new independent expected prices tofreight rise ancosts sawn timber. ‘‘It’s shortage, demand, price rises and in the sector. This initiative does Endeavours (Fame)Harris Trust. SECTION: AUTHOR: Catherine BUSINESS NEWS ARTICLEretailers TYPE: NEWS ITEM AUDIENCE : 87,221 which affected the costa ofscare nails and Onehunga Community News, Auckland directors are former Ministry of average of around 7.5 perit cent indifficult the it’stolike when Covid everyoneNew Weekend Press, Christchurch [which] are making very just that.” 1 and be used in digital and Founded in 2007, the Fame Weekend Press, Christchurch PAGE: 9 PRINTED SIZE: 336.00cm² REGION: NZ hit, MARKET: Zealand ASR: NZD 2,336 WORDS: 614 screws brackets. September ction vationand andDepartment Employment in 2012 and Housing of Building August 2021 next three months, to cover soaring bought toilet paper ... We’ve got to for those in the construction space.’’ Beaglehole saidbe the video September and used in digital Trust support for uction vation and Employment in 2012 and ‘‘Steel is going up because you’ve ITEM ID:provides 1469853008 1 of 1 social media1promotions and on and andchief executive of the Ministry of Page 1 ofPage 1 Housing chief executive and now costs.supply These problems costs are being understand that we’re in one of the freightThe initially tells the story a young boy social media promotions and onbe young and mid-career artists. chief executive of the Ministry of got China China and Australia, gets Māori TV. Theof video content will has Housing. by the Reserve Bank it biggest booms inAusthistory, watched professional director Katrina Bach, reflected a world that ‘‘justaswasn’t its iron ore building from Australia, finding out who he is and Māori TV. The video content will be The trust has also funded Oiative has to Housing. subtitled in English. A member of the Institute contemplates raising interest rates. the second World War.’’ and chartered accountant and ofof Annie 10 national JUL, 2021 [annoys] China, it’s charging discovering career subtitled in the English. organisations, raliasince tiative AHill member the Institute prepared’’ for rampant consumer up a to Directors, Bachof is a board member Steven Dooley, a currency Therefor were longore wait times financial advisory consultant Andreeofof them more their and so for journey he wishes to take. including the NZ Symphony up a Directors, Bach is a board member demand Covid, Dooley Annie Hill specialist at since Western Union Busi-said. CCS Disability Action and has held NZ Certified Builders supplies, with appliances taking Atkinson. China sticks up their steel 12 times And secondary waves of the virus in “But it’s about more than Orchestra, Toi Whakaari NZ CCS Disability Action and has held NZ Certified Builders ness Solutions, said building comabout 25 weeks, Herschell said. eships boardexecutive and chairperson roles for appoints new board Chief Grant Florence the price. And we have to pay for south-east Asiabusinesses were now adding to just an individual’s journey, Drama School and the NZ ceships board and chairperson roles for appoints new board panies and other Smart builders were planning tion several Crown entities. members ofproblem. building a ‘‘It’s houseadifficult tohouse risewere intothe whowho declined to beto named said said cost that.’’ said the association was delighted to cost of building rise in the declined be named the get to it’s a journey that will give School of Dance, as well as ction several Crown entities. follow members to redo quotes because of the around it by orderingabout materials in having uding NZ Certified Builders Association The the new appointments coming months, in contrast with lastwith last ‘‘absolutely everything’’ was the rising Property He was less concerned welcome two new independent in contrast ‘‘absolutely everything’’ was rising goodscoming off the months, docks.’’ back to whānau and the local local groups like Opus cluding NZ Certified Builders Association The new appointments follow Weekend Press, Christchurch shipping delays. advance and having other work year.Supply in price and he ‘‘massive formerwho NZCBeach chairman Kevin Sceats’ (NZCB) has announced the recent shortage ofpredicted domesticallydirectors, brought specific year. Catherine Harris in price and he predicted ‘‘massive chains were also affecting ERAL - SECTION Bhas is ARTICLE TYPE: NEWS ITEMformer AUDIENCE : 5,207 PAGE: region. also collective Orchestra, Youth NZCB chairman Sceats’ 6 AUTHOR: (NZCB)This announced the ‘‘It really is the perfect storm: 87,221 of Catherine Harris SECTION: lined up while they waited. HowCatherine Harris BUSINESS NEWS ARTICLE TYPE: NEWS ITEM AUDIENCE with affordability andretransmit, 10 July 2021 ai koe — completion of important his term asKevin appointment of IanaChamberlain as catherine.harris@stuff.co.nz PMCA licensed copy. You sawn may issues’’ not further‘‘It’s copy, reproduce, record, sell, publish, distribute, or store this informat issues’’ with affordability and currencies, as the prospect of interexpertise and an external timber. a scare shortage, demand, price rises and freightshare costs journey. 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Sceats remains ITEM ID: 1469853008 was Two new independent directors chair of thefinancial Halo Guarantees Ltd Builders are talking of bringing back coming months. Price hikes vary strengthened the New Zealand“Andree’s expertise will bought toilet paper ... We’ve got to clauses which pass rising costs onto for those in the construction space.’’ Page 1 of 1 of control’’, reflecting the increasing comingon months. Price hikes that the construction industry will managing othe waslocal Two new independent chair of the Halo Guarantees Ltd depending product. According to vary Australian dollar cross and the US clausesAcorn which passbe rising costs onto have also been appointed todirectors the NZCB Board, which oversees NZCB’s Halo be an asset around the board table, understand that we’re in one of the consumers, as prices for building The supply problems initially complexity of house designs. ‘‘I don’t depending on product. According to thealso right skills, in the right several scholarship and awards the Building Industry Federation, of the local has have been appointed to the NZCB Board, which oversees NZCB’s Halo consumers, as to prices dollar.a world that ‘‘just wasn’t board. 10-Year Residential Guarantee. supplies continue soar. for building biggest building booms ininflating history, think materials are any reflected the Building Industry 10 JUL, 2021 place, at the right time, with the programmes for the Fame Trust, board. 10-Year Residential Guarantee. products have jumped inFederation, price supplies continue to soar. particularly in the Building materials are just one ITO ‘‘In the days of high inflation, the sincesteel thesteel second World have War.’’jumped in price products by 15 tothan 21 per cent, concrete and right numbers. The right people including six Emerging CITO Myles Chamberlain, prepared’’ consumer ‘‘In the days of high inflation, the quicker the skill shortage and part Herschell of for therampant construction bill, but context of our conescalation clauses were standard in hole said Acorn partners with Fame There were long wait times for Chamberlain, by 15 to 21 per concrete Myles Herschell cement products are cent, up 7 per cent, and MWH Construction builder andawe need more Practitioner Awards demand since Dooley ehole said are Acorn partners with Fame whocrucial, has been builder escalation werethis standard in lack ofwith skilled labour.’’ experts areCovid, expecting thesaid. overall contracts andclauses that is starting toyear hap- supplies, tinued membership eeded appliances taking Trust cement products up 7 and per cent, who has been a builder MWH Construction builder and prices for decking,are timber, And secondary waves of the virus in contracts and that is starting to hapMāori. That’s why Ko wai koe — through the team at Creative Bay needed Trust for more than 37 years, has Another Queenstown builder pen again,’’ Grant Florence, chief growth. aboutplywood 25 and weeks, said. ding The Acorn Foundation has prices for decking, areHerschell up between 6 andtimber, 20 per and for more than years, south-east Asia werea house now adding to pen again,’’ GrantBuilders, Florence, chief Smart executive of Certified said. Who are up you? is37 sorole important.” of Plenty. lding The Acorn Foundation has stepped to the ofhas cost of building to rise in the who declined to be named said builders were planning “Katrina brings a unique and valuannounced it has formed a cent.plywood are up between 6 and 20 per stepped up to the role of the ‘‘It’s get problem. difficult to Florence said the clauses fell into executive of Certified Builders, said. coming months, in contrast with last The launch, of vice-chairman one of BCITO’s The University of Auckland, announcedas it has formed a and ‘‘absolutely wasCarter rising chairman frompart being around it byasordering materials in able perspective weTauranga-based navigate And itseverything’’ own costs go up, ine partnership with cent. chairman from being vice-chairman disuse as low said inflation kept prices goods off the docks.’’ Florence the clauses fell into year. in price and he predicted ‘‘massive TradeSecrets evenings, was hosted University of Waikato, Victoria hine partnership with Tauranga-based over the past year. advance and having other work Holt Harvey isits notifying customers best represent members’ interests Catherine Harris And as own costs go up, Carter Supply chains were also affecting ing Fund forour Acting and Musical down. But global supply chain over past year. disuse as as low inflation kept prices with affordability and by Harry Anneff, the actor who plays University of Wellington, king for Acting andTrust. Musical Thethe two new independent linedissues’’ while they waited. Howofup 10Holt per Harvey cent hikes in timber and catherine.harris@stuff.co.nz Weekend Press, Christchurch is notifying customers during Endeavours aFund period of(Fame) unprecedented oes problems freight costs currencies, as the prospect of interdown. Butsent as of global supply The two independent skilled labour in the and ever,sourcing to him, the bigger cost driver plywood, and 6cent to 10hikes per cent price the builder/mentor inMinistry the videos. 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Phone +64-09-306 1657 or email info@pmc member of Chartered dollar. The trust hasAccountants also funded Herschell, MWH Construction, continue to soar. supply issues isPrint affecting other professional director Katrina Bach, think materials are inflating any Queenstown builder Myles The spectre of inflation caused by teaches te reo Māori and works have completed at least their first steel products have jumped in price The trust has also funded and chartered accountant and onsent theand Print Copyright Agency. Phone +64-09-306 1657 or email for further information. writtenofconsent of Media the Print Media Copyright Agency. Phone 1657info@pmca.co.nz or email said info@pmca.co.nz for further Building materials are just one Australia and +64-09-306 New Zealand. price hikes were scattered ‘‘In the days of inflation, the information. national organisations, sectors too. In a recent survey, most chartered accountant and Herschell, ofhigh MWH Construction, supply issues isconcrete affecting other by 15 to 21 cent, closely with troubled rangatahi. Herschell year of study. national organisations, financial advisory consultant Andree than theper skill shortage and and partMyles of the construction bill, but everywhere. A key was steel hasincluding had significant escalation clauses wereone standard in quicker NZexperience Symphony financial Andree IanShe said price hikes were scattered retailers expected prices risecent, an most MWH Construction builder Chamberlain isthe NZCB's new sectors too. Inare a recent survey, products up 7toper Anneff wasadvisory the leadconsultant builder/designer The students will have atofocus including the NZ Symphony Atkinson. of skilled labour.’’ which affected the cost of nails andinlackcement experts are expecting the overall contracts and that is starting hapon client advisory boards and not-forOrchestra, Toi Whakaari NZ average of around 7.5 pertimber, cent in the everywhere. A key oneofwas steel Another Atkinson. and prices for decking, and Ian Chamberlain is NZCB's new screws to brackets. and presenter of DIY Marae, which the performing arts in one the Queenstown builder Orchestra, Toi Whakaari NZ Chief executive Grant Florence Ian Chamberlain is new cost of building a house to rise in the retailers prices to rise an who next declined to expected be named said pen which again,’’affected Grant the Florence, chief profit boards, and is NZCB's chairwoman Drama School and the NZ of three to cover soaring cost of you’ve nails and executive Florenceto plywood aremonths, up between 6 rising and 20 per ‘‘Steel going because board chairman. aired on association Māori TV. Grant following areas ofup study which DramaofSchool and the NZ saidChief the was delighted coming months, in contrast with last average ofThese around 7.5 perbeing cent in the everything’’ was executive of is Certified Builders, said. ‘‘absolutely Ian Chamberlain is NZCB's new the Youthtown Foundation and freight costs. costs are School Dance, as well as screws brackets. said association delighted to cent. got Australia, China Chinato and gets in price Thethe will digital campaign run include: year. School of Dance, asBoards. well as welcome the two newwas independent next three months, to cover soaring and he predicted ‘‘massive Florence said the clauses fell into watched by the Reserve Bank as it North Shore Events Centre board chairman. local groups like Opus Catherine Harris ‘‘Steel is going up because you’ve as itscosts. own costs gocosts up, Carter its iron ore inflation from Australia, Aust- issues’’And welcomewho the two new independent freight These are being with affordability and disuse as low kept prices throughout September and coincide Music: instrumentalists, operatic al local groups like Opus directors, each brought specific contemplates raising interest rates. Bach was chief executive of the catherine.harris@stuff.co.nz got China Australia, China gets Holt and e Orchestra, Youth ralia [annoys] China, it’s charging Harvey is notifying customers directors, who each watched by the Reserve Bank as sourcing skilled labour in the down. But as global supply chain with Te Wiki oan Te Reobrought Māoriexternal —specific Māori Steven Dooley, a currency singers, composers, producers, ve Orchestra, Youth expertise and important Department of Buildingand andBOP Housing Builders its iron from Aust- of 10 per cent hikes in timber and it them moreore for theirAustralia, ore and so Philharmonic expertiseWeek. and an important external are talking of bringing back contemplates raising interest problems sent freight costs specialist at Western Union Busi-rates. Language conductors, taonga puoro players. Philharmonic anditsBOP perspective. raliasticks [annoys] China, it’s charging China up their steel 12 times coming for nearlySymphonia. a decade before merger clauses months. varyprice plywood, and Price 6 to 10hikes per cent perspective. which pass risingdance: costs onto ness Solutions, said building Steven Dooley, a comcurrency The videos will go live on Contemporary dancers, Symphonia. “Andree’s financial expertise will the price. And we have payand for depending them more for their ore so rises on LVL product. According toSeptskywards and dragged outto delivery with the Ministry of Business, Innoin lumber, from y Acorn will be managing consumers, as prices for building panies and other businesses were Busi“Andree’s financial expertise will specialist at further Western Union that.’’ Acorn will bein managing be an asset around the board table, China uptotheir steellicensed 12 times PMCA copy. You may not copy, reproduce, record, retransmit, sell, publish, distribute, share o the Building Industry Federation, times, they sticks were set return. ember or October. September 1 and be used inboard digital and on vation and Employment 2012 and supplies try several scholarship and awards having to redo quotes because of the comcontinue to soar. ness Solutions, said building be an asset around the table, He price. was less concerned about the for the And we the have to written pay ht severalof scholarship and steel products have inCopyright price byAgency. Phone +64-09-306 1657 or email info@pmca.co Queenstown builder Myles The spectre ofjumped inflation caused prior consent of the Print Media social media promotions and on in the chief executive thefor Ministry of awards he programmes the Fame Trust, ‘‘In the shipping delays. daysshortage of high inflation, the panies and other businesses were particularly recent ofConstruction, domesticallythat.’’ the programmes for the Fame Trust, by 15 to 21 per cent, concrete and Herschell, of MWH Myles Herschell supply issues is perfect affecting other ‘‘It really the storm of of the particularly the Housing. Māori TV. The video content beinconas ple including six Emerging escalation clauses were standard in having toisredo quotes because context ofwill our He was less concerned about the cement products are upand 7 per cent, said price were ople including six Emerging sectors too. Indelays. a recent survey, most MWH Construction builder sawn timber. a scare shortage, demand, price rises freight costs of our consubtitled in English. A member of the Institute and thathikes is ‘‘It’s starting toscattered hapeive to Practitioner Awards thisofyear contracts shipping tinuedcontext membership recent shortage ofhit,was domesticallytimber, and everywhere. A Florence, key one steel and prices it’s like when Covid everyone re Practitioner Awards this year [which]for aredecking, making it very difficult pen again,’’ Grant chief tinued membership a— Directors, Bach is a board member of ‘‘It really is the perfect storm through the team at Creative Bay retailers expected prices to per rise an of growth. are up 6 and 20 which cost...aofWe’ve nailsshortage, andto plywood bought toiletthe paper got for those in between the construction space.’’ e.” — through the team at Creative ofaffected Certified Builders, said. sawn timber. ‘‘It’s scare demand, price rises freight growth. CCS Disability Action and has heldBay executive NZ Certified Builders of around 7.5 perand cent in thecosts of Plenty. “Katrina brings a unique and valuunderstand that we’re in one of the cent.average screws to brackets. The supply problems initially nt.” of Plenty. Florence said the clauses fell into it’s like when Covid hit, everyone [which]months, are making it very difficult brings unique and valunext toup, cover soaring ships board andThe chairperson roles for new board BCITO’s appoints University of Auckland, biggest building booms in history, able“Katrina perspective asawe navigate and asthree its own coststhat go Carter ‘‘Steel going because you’ve reflected a world ‘‘just wasn’t BCITO’s members The University of Auckland, disuse as lowisinflation kept prices bought toiletup paper ... We’ve got to And for those in the construction space.’’ freight costs. These costs are being able perspective as we navigate and on several Crown entities. hosted University of Waikato, Victoria PMCA licensed copy. You may not further record, retransmit, sell, publish, distribute, share or store this Harvey information without since the second World War.’’ Holt is notifying customers gotBut Australia, China China gets best represent our members’ interestscopy, reproduce, as and global supply chain understand that we’re in one of the prepared’’ for consumer hosted University ofWellington, Waikato, Victoriadown. The supply problems initially watched by therampant Reserve Bank as it best represent our members’ interests ding NZduring Certified Builders Association The new appointments follow There were long wait times for ho plays University of of 10 per cent hikes in timber and its iron ore from Australia, Austa periodofoftheunprecedented the prior(NZCB) written consent Print Media Copyright Agency. Phone +64-09-306 1657 or email info@pmca.co.nz for further information. demand since Covid, Dooley said. problems sent freight costs biggest building booms in history, reflected a world that ‘‘just ho plays University of Wellington, contemplates raising interest rates. supplies, with appliances taking plywood, and 6 to 10 per cent price wasn’t during a period chairman Kevin has announced theunprecedented former NZCB eos. University of Otago, ToiSceats’ ralia [annoys] China, it’s charging regulatory change.”of And secondary waves ofathecurrency virus in since the second World War.’’ p deos. University of Otago, Toi Steven Dooley, about 25 weeks, Herschell said. regulatory change.” koe — completion of his term as appointment of Ian Chamberlain as skywards and dragged out delivery āori Whakaari and NZ School of for rampant consumer rises south-east in prepared’’ LVL lumber, from Septthem more for their ore and so for p Asia were now adding to Atkinson is the advisory director Therebuilders were long wait times specialist at Western Union BusiMāori Whakaari andSceats NZ School of times, were planning theySmart were set totheir return. Atkinson is the advisory board chairman. independent director. since Covid, Dooley ember ordemand October. China sticks upwith steel 12 times not only its new Dance will each have aremains $10,000 the ‘‘It’s get said. problem. difficult to comin Atkinson Consulting Ltd director and a supplies, appliances taking ness Solutions, saidwaves building it bybuilder ordering materials not only Dance each haveLtd a $10,000 Queenstown Myles And secondary of the The spectre of docks.’’ inflation caused by virus in thearound price. And we have to pay forin in Atkinson Consulting Ltd and a chair of as Two new independent directors the Halo Guarantees also award towill offer to students who goods off the about 25 weeks, Herschell said. member of Chartered Accountants advanceMWH and having other work panies and is other businesses were t also award to offer at toNZCB’s students who Construction, south-east Asia were now adding to supply issues affecting that.’’ of Supply chains were alsoother affecting member ofappointed Chartered Accountants he local have also been to the NZCB Board, which oversees Halo ks have completed least their first Herschell, builders were planning linedSmart up while theyscattered waited. HowAustralia and New Zealand. having toproblem. redo quotes because of the rks have completed at least their firstsaid price hikes were theIn ‘‘It’s difficult too. a recent survey, most He was less concerned about the sectors currencies, as the prospect of inter-to get Australia and significant New Zealand. board. 10-Year Guarantee. ahi. year ofResidential study. around it by materials ever, to him, theordering bigger cost driver in shipping She has had experience delays. everywhere. A key one was steel ahi. year of study. goods off the docks.’’ est rate hikes to ward off inflation recent shortage of domesticallyShe has had significant experience O designer The students will have a focus in was sub-contractors, whichother was ‘‘out advance and having work retailers to risestorm an of ‘‘Itexpected really isprices the perfect on client advisory boards and not-forwhich affected the cost of nails and strengthened the New Chamberlain, Supply chains wereZealandalso affecting /designer Thepartners students will a focus on client advisory boards and not-foroflined control’’, thewaited. increasing le said Acorn with up reflecting whilea scare they Howwhich the performing arts inhave oneFame of the in screws average of around 7.5 perand cent in the thecosts sawn timber. ‘‘It’s shortage, demand, price rises freight profit boards, and is chairwoman of Australian dollar and US to brackets. currencies, ascross the prospect of interwho has been a builder which the performing arts in one ofPlenty the complexity ofCovid house designs. ‘‘I don’t profit boards, and is chairwoman of eded ever, to him, the bigger cost driver Trust next three months, to cover soaring following areas of study which it’s like when hit, everyone Daily Post, Rotorua Bay of [which] are making it very difficult the Youthtown Foundation and dollar. is going up because you’vethis est rate hikes to ward off inflation forYou more than 37 years, has following areas of study which nsed not further copy, reproduce, record, sell, publish,‘‘Steel distribute, share or store information without think materials inflating any wastoilet sub-contractors, whichgot was the may Youthtown Foundation and ng The Acornretransmit, Foundation has freight costs. These costs are being bought paperare ... We’ve to‘‘out un copy. include: for those in the construction space.’’ Building materials are just one North Shore Events Centre Boards. 21 August 2021 got Australia, China China and gets strengthened the New Zealandstepped to the Events role of Centre Boards. run consent include: of control’’, reflecting the watched by the Reserve Bankbill, as itbut understand that we’re one offurther the North Shore announced it has formed aoperatic The problems oincide Music: instrumentalists, quicker than the skill and information ensed copy. You may not further copy,ofreproduce, record, retransmit, sell, publish, distribute, share orinshortage store this without ritten of up the Print Media Copyright Phone +64-09-306 1657 or email info@pmca.co.nz forincreasing information. part of supply the construction ore from Australia, AustBach was chief executive theAgency. Australian dollar crossinitially and the US chairman from vice-chairman Music: instrumentalists, operaticits iron complexity of house designs. ‘‘I don’t contemplates raising interest rates. biggest booms in history, reflected a world that ‘‘just wasn’t Bach wasbeing executive of the lack ofbuilding skilled labour.’’ eMāori partnership with Tauranga-based experts are expecting the overall —coincide singers, composers, producers, ralia [annoys] China, it’s charging dollar. Department of chief Building and Housing written consent of the Print Media Copyright Agency. Phone +64-09-306 1657 or email info@pmca.co.nz for further information. over the past year. — Māori singers, composers, producers, think materials are inflating any Steven Dooley, a currency since the second World War.’’ Another Queenstown builder Department of Building and Housing g Fund for Acting Musical conductors, taongaand puoro players. them more for their ore and so Building materials are just one for nearly a decade before its merger prepared’’ for rampant consumer The two new independent conductors, taonga puoro players. specialist at Western Union BusiThere were long wait times for for nearly a decade before its merger s Endeavours (Fame) Trust. Contemporary dance: dancers, China sticks up their 12 times quicker than steel the skill shortage and demand part since of theCovid, construction bill, but Dooley with the of Business, Innodirectors areMinistry former Ministry of said building com-said. supplies, with appliances taking ness Solutions, Contemporary dance:the dancers, with the Ministry of Business, InnoFounded in 2007, Fame the price. And we have to pay for lack of skilled labour.’’ experts are expecting the Andand secondary waves of the virusoverall in panies other businesses were about 25 weeks, Herschell said. Housing and Department of Building that.’’ Trust provides support for Another Queenstown builder south-east Asia were now adding to having to redo quotes because of the Smart builders were planning and Housing chief executive and now He was less concerned about the young and mid-career artists. the problem. ‘‘It’s difficult to get shipping delays. around it by ordering materials in professional director Katrina Bach, recent shortage of domestically-
Daily Post, Rotorua Bay of Plenty
Property
‘‘Steel and w that.’’
Bay of Plenty
Bid to get rangatahi into apprenticeships
Page 1 of 5
Call to reinstate clauses as build co
YOUR LOCAL BUSINESS DIGEST
ensure that the ensure that the construction construction industry has the t rangatahi rangatahi into into apprenticeships apprenticeships industry the right skills,has in the right skills, in the right place, at the right place, atthe the right time, with rightright time, with the numbers. right numbers.
B
Property
rangatahi into apprenticeships
‘‘Steel is g and we h that.’’
SINESS DIGEST
September 1 and be used in digital and vation and Employment in 2012 and et into apprenticeships et rangatahi rangatahi into apprenticeships social media promotions and on chief executive of the Ministry of
Call to reinstate clauses as build costs bite
Māori TV. The video content will be BUSINESS BUSINESSDIGEST DIGEST to
ps
g
subtitled in English.
NZ Certified Builders appoints new board members
NZ Certified Builders Association (NZCB) has announced the — appointment of Ian Chamberlain as its new board chairman. Two new independent directors rangatahi into apprenticeships ocal have also been appointed to the NZCB board.
Chamberlain, who has been a builder for more than 37 years, has stepped up to the role of chairman from being vice-chairman over the past year. The two new independent USINESS DIGEST directors are former Ministry of Housing and Department of Building and Housing chief executive and now professional director Katrina Bach, and chartered accountant and financial advisory consultant Andree Atkinson. Chief executive Grant Florence said the association was delighted to welcome the two new independent directors, who each brought specific expertise and an important external perspective. “Andree’s financial expertise will be an asset around the board table,
aid d
Housing. A member of the Institute of Directors, Bach is a board member of CCS Disability Action and has held board roles Calland to reinstate clauses as buildfor costs bite Call to reinstate clauses asas build costs bite Call tochairperson reinstate clauses build costs bite several Crown entities. TheProperty new appointments follow former NZCB chairman Kevin Sceats’ ‘‘Steel is going up ... up ... ‘‘Steel is going completion of his term as and and we have to pay we have tofor pay for independent director. Sceats remains that.’’ that.’’ Call toofreinstate clauses as build costs chair Halo Guarantees Ltdbite Call tothereinstate clauses as build costs bite Board, which oversees NZCB’s Halo Property 10-Year Residential Guarantee.
Acorn partners with Fame Trust
‘‘Steel is going up ... and we have to pay for that.’’
Foundation has as build costs bite CallThe toAcorn reinstate clauses announced it has formed a
partnership with Tauranga-based t rangatahi into apprenticeships Property
Fund for Acting and Musical Endeavours (Fame) Trust. Founded in 2007, the Fame Trust provides support for young and mid-career artists. The trust has also funded national organisations, including the NZ Symphony Orchestra, Toi Whakaari NZ Drama School and the NZ School of Dance, as well as local groups like Opus Orchestra, Youth Philharmonic and BOP Symphonia. Acorn will be managing 58
‘‘Steel is going up ... and we have to pay for that.’’
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Abodo Wood Ltd
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Futurewood
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Gerard Roofs
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