e x pert a dv i c e
4 Steps to Unlocking Leadership Potential
Gallup’s research shows that 82% of the time, leaders are promoted or selected for the wrong reasons.1 They are promoted due to tenure, technical expertise, or good performance in another position. A client I recently worked with was a very good manager. He achieved fantastic results and prided himself on working alongside his team of 16 people to deliver results. He was promoted to a leadership role, leading a global team of 350 people. Five months into the new role, my client found it very difficult to deliver the business
results he was getting through his original team. He had little expertise and experience in the function of this department and was unable to “roll his sleeves up” and work alongside his team as he did in the past. He was concerned his career was derailing despite working hard to gain expertise in this new area of the business. The team’s motivation and respect for him had dropped and so had their business results. Gallup has found that when workers are disengaged, which means their hearts and minds are not connected with their work or their workplace this leads to reduced productivity, higher absenteeism and presenteeism (turning up to the workplace and doing the minimum work required).2 If Sam doesn’t change quickly, the impact could be significant for the organisation. Leadership is about influence and impact
56 Business Franchise Australia and New Zealand
