2013 annual report review by cgokellylibrary

CONTENTS 3 | Executive Summary Library Mission Statement Institutional Effectiveness

11 | Space Archives Goal

12 | Management Administration Personnel

14 | External 15 | 2012-2013 Staff Travel Workshop/ Conferences 2 | C.G. Oâ&#x20AC;&#x2122;Kelly Library 2012-2013 Progress Report

EXECUTIVE SUMMARY Although university enrollment was down again in 2012-13, library output measures were up from the previous academic year. There was a reduction in book allocation from the previous budget period, but a respectable number of streaming media and e-books were added and the textbook and DVD collections were kept current. Most important, the quality and variety of electronic databases were maintained. The other notable program enhancements included: plans to measure the value of the library; the introduction of a new service mapping technique; staff challenges to spur creativity; the introduction of new assessment presentations of tools in library instruction; the installation of compact

moveable shelving in archives; and the purchase of a more robust software package, Innovative Interfaces, which led to the acquisition and installation of a new server to maintain the online catalog. Although the library director was focused on personal matters and a vital staff member was on extended medical leave, noteworthy accomplishments were still achieved because of a dedicated and accomplished staff. Progress, change and enhancements continue to be the attributes of library services.

LIBRARY MISSION STATEMENT The O’Kelly Library supports and enhances all Winston-Salem State University programs through its relevant, diverse and current local collection and through external resources, such as interlibrary loans and various electronic services, which also ensure that the information requirements of distant users are met. The staff instructs and assists users with all aspects of library services,

to foster and instill lifelong learning. A readily accessible computerized index is maintained of all library holdings and other appropriate records. Sufficient auxiliary services and equipment are maintained at all times to respond to the ever-changing needs of our users. The staff strives to preserve resources and archive university records and related documents.

INSTITUTIONAL EFFECTIVENESS Outcomes contribute to institutional effectiveness and stimulate continuous improvement. (American Library Association (ALA) 2011)

LIBRARY GOAL A study will be designed and implemented to confirm the value of library services on student success and retention.

LIBRARY IMPACT ON STUDENT SUCCESS AND LEARNING Student-focused services and collections are available to meet patrons’ needs which should lead to successful learning experiences. Specifically, the library houses desktop computers, scanners, printers, LCD projectors, smart boards, textbooks, media production and graphic art software and meeting/study rooms-- all of which provide students comprehensive access to the resources required to complete assignments. So the question facing the academic library community is: Do these resources and services impact student success? (The Value of Academic Library Report Association of College and Research Libraries, ALA 2010) Since a rich array of resources has been organized in O’Kelly Library, a pilot project to collect data and confirm the impact of library services on student success and retention was developed. The planning process included: •

Identifying what services to include in the research

•

Identifying reliable techniques for collecting data across service areas

•

Creating a reliable data collection and analysis system

•

Identifying any challenges that should be addressed before conducting a long-term study

•

Discussing and agreeing upon the definition of student success

•

Confirming that textbooks and laptop checkout use data could not be collected from the Innovative Interfaces system

•

Developing an alternate reliable strategy to collect email addresses as individuals checked out resources from the main circulation desk

•

Modifying the information literacy One Minute Assessment form to capture relevant results about the value of information literacy instruction.

C.G. O’Kelly Library 2012-2013 Progress Report | 3

After much discussion, and information sharing from the 2013 Association of College and Research Library conference presentations, it was determined that tracking e-mail addresses from electronic resources and LibGuides use data from our website could not be efficiently completed. Although these resources are heavily used by patrons, use data cannot be collected efficiently. The project’s desired outcome is to confirm that student use of library resources and services does impact student success. The staff sought and received approval from the Winston-Salem State University (WSSU) Internal Review Board to conduct the study. The Board required that students be given the opportunity to opt out of the research project. Since annual assessment efforts are necessary for continuous improvement, the instruction team continued seeking ways to confirm the effectiveness of instruction. One Minute Assessments were given to students who participated in instruction or information literacy sessions, to ascertain the level of information absorbed. Using the Springshare software analytics module, the library instruction One Minute assessments were loaded on a web based site for analysis. The analysis of one component of the 2012-13 Instruction Minute Assessments indicated that:

89 % Of respondents understood keywords concept 73 % Of respondents could define scholarly literature 72 % Of respondents could identify plagiarism 67 % Of respondents could identify primary sources Information literacy sessions covered at least three of the five Information Literacy standards. The One Minute Assessments uncovered what students thought to be most useful from the instruction sessions.

54 % Of respondents indicated how to access the

needed information was helpful

14 % Of respondents reported how to determine the

extent of information needed was beneficial

Plagiarism ranked lowest among the items that students thought useful.

During 2012-13, the staff became more consistent in collecting comments from students and faculty about the impact of their efforts and the services provided. Annual use data confirmed that O’Kelly electronic resources are the most used. Being a member of the Carolina Consortium, a cooperative purchasing group of North Carolina and South Carolina libraries, allows O’Kelly to get the best prices for new electronic databases acquisitions. Under the direction of the University of North Carolina General Administration and with the assistance of Carolina Consortium’s key members, a cost and use analysis of select titles was conducted to confirm that libraries were getting the best value for their purchases. WSSU’s cost was approximately $4.00 per use for the selected titles which was comparable to North Carolina State University. (See table 1) To keep use high, librarians will continue to inform faculty members about the titles within the collection.

ACCOMPLISHMENTS Forrest Foster, Access Services Coordinator; and Mae L. Rodney, Director of Library Services, presented the Value of the Library concept to the WSSU Institutional Research staff in February 2013. The WSSU Internal Review Board approved the study at the end of June 2013. Foster and Rodney also shared the Value of the Library concept during the 2013 Metrolina Information Literacy Conference in Charlotte, N.C. on June 13, 2013. Student comments about the value of the library were included in the video portion of the presentation. More comments were collected from faculty members and students regarding the impact of library services on their success. The value of the electronic resources collection was confirmed by the UNC General Administration and Carolina Consortium study.

RECOMMENDATION The instruction team should work with faculty members to offer more instruction sessions on scholarly literature, primary resources and plagiarism.

PROFESSIONAL VALUES

The One Minute Library Instruction Assessment results confirmed that:

Intellectual freedom, intellectual property, user privacy, collaboration and user centered services (ALA 2011)

•

The instruction team covered a variety of topics

•

Students have issues understanding scholarly and primary sources

•

Students still do not clearly understand plagiarism

The staff participated in intellectual freedom workshops. As needed, established experts were contacted when unique concerns were presented. The public service and automation team ensured that patrons’ use records remained private. (ALA Library Bill of Rights) For example, the Value of the Library research team created a simple database to collect and store e-mail addresses for individuals that used textbooks and laptop computers, since these records can not and should not be accessed via the Innovative Interface Online system.

The results strongly suggest that more instruction and repetition is necessary for individuals to learn the nuances of information including locating and using it ethically.

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WHY I LOVE THE LIBRARY Valjean Griggs, a non-traditional student, praised the value of the library to her academic experience during 2012-13. The library staff, particularly the information commons employees, helped her overcome her computer anxiety, trained her in the use of Blackboard and submitting course assignments electronically. Another librarian assisted Griggs with her resume. Griggs proudly announced to everyone in May that she would be returning to the university for fall 2013 and that she made all A’s and B’s in her courses. “I love the WSSU library and its professional, caring and compassionate staff.” ~July 3, 2013 Valjean Griggs

Part of the library’s mission is to support instruction and learning. To accomplish this goal, many relevant services and collections have been organized. Services and collections accommodate diverse learning styles and students’ need for different learning environments. Over the years, ongoing marketing efforts have encouraged our community to use services which have resulted in the use of specific aspects of the library’s resources. A new mapping project was implemented to document how services and collections are utilized across the disciplines. Library use data, along with librarians’ records, were used to confirm

which services they encouraged faculty and students use. The mapping results suggest that, generally, librarians’ efforts to inform faculty and students about library services and resources are successful. Students and faculty from 18 instructional departments use ten or more of the fourteen services offered. The services used across the disciplines were electronic resources and library liaisons. Library instruction, textbooks and the book collection were used within 23 of the 24 departments. The services that should be advertised more include media production and faculty research (see table 2).

table 1: CPU by Institution Ranked by FTE

C.G. O’Kelly Library 2012-2013 Progress Report | 5

Service Offered

Number of Departments Using Each Service

Electronic Resources

Library Liasions

Book Collection

Textbooks

Consultations

Library Instruction

Information Literacy

LibGuides

Educational Videos

O’K Scholars

Study Rooms

Department Meetings

Media Production

Faculty Research

table 2: Mapping Library Services

ACCOMPLISHMENTS Tom Flynn, Archivist, attended two copyright focused workshops: Fair Use for Academic and Research Libraries, and the Society of American Archivists Class on Copyright and Digital Collections. Graphic art students began using the graphic design software installed on several of the media production computers. A graphic art student worked temporarily as an intern with the library graphic artist. The Interlibrary loan staff transitioned to Iliad software to process requests. The book thief ring, that stole over 1,000 nursing books in Summer 2012, was finally caught and methods were introduced in summer 2013 to discourage their return.

RECOMMENDATIONS Consider implementing WorldShare as O’Kelly Library’s interlibrary loan system. Fully implement TEXTME into access services to give patrons better response time to the textbook collection. Purchase a new inventory control system and introduce RFID inventory control strips which will allow the staff to have an ongoing inventory process.

EDUCATIONAL ROLE Library staff collaborates with faculty to produce information literate students and librarians teach faculty. They continued to work with faculty members to incorporate information literacy throughout the curriculum and particularly in the general education program. (ALA 2011)

LIBRARY GOALS The library instruction team will continue expanding services by embedding more information literacy sessions across the curriculum. The team will also increase the distance instruction sessions provided in health science, and utilize Springshare software to maintain statistical data on the services provided. The instruction team continued seeking ways to integrate more information literacy sessions throughout the curriculum. The number of instruction sessions reached 334 sessions, a 9 % increase over the 2011-12 academic year. The number of distance courses decreased during the year with 21 sessions offered, four fewer than 2011-12. (The librarian was on extended medical leave from late August to October.) During the academic year, the Distance Librarian travelled to 11 of the 21 RN/BSN sites. As one of the university’s seven general education learning outcomes, students are expected to be information literate when they graduate. Librarians maintain that one instructional experi-

6 | C.G. O’Kelly Library 2012-2013 Progress Report

ence is not sufficient to produce information literate graduates. In addition, library research has confirmed that instruction beyond the one-shot experience is necessary for students to effectively use library resources (Coats and Beric 2011). So, a broader definition of infusing information literacy across the curriculum is being considered to ensure that sufficient instruction is provided to reach the specified goal. Specifically, students should have multiple library-based assignments across course levels to achieve that outcome. Student performance on assessments indicates that information literacy must be consistently emphasized within the learning process for all strands to be successful.

To ensure that students can effectively use information upon graduation, more faculty contacts will be needed to increase instruction sessions in upper-level courses. Presently, most of the instruction is still occurring within entry-level courses. A small number of instruction sessions are offered across course levels in life sciences and English. During 2012-13, librarians worked closely with several faculty members and their students on the development and completion of library-based course activities. As a result of that collaboration there were instances in chemistry, computer science, education, history, speech, and social sciences where librarians were invited by faculty members to attend students’ end-of-semester presentations. Both librarians and faculty members noted that students did follow through with the techniques emphasized by the librarians, whether it was the use of references or the development of media projects. These experiences increased librarians’ visibility within departments and hopefully opened the door for more students to continue seeking assistance from librarians as they complete research assignments. Staff development continues to be integral in keeping the library program fresh and relevant to the general instructional program. Librarians’ instructional skills were enhanced by participating in webinars, in-house training sessions and by attending regional and national conferences. In-house workshops focused on communicating with faculty members and using games to better engage students. Several efforts were utilized to inform faculty members about library services and resources: •

New faculty members received a 30-minute library orientation session at the beginning of the academic year

•

Librarians were encouraged to attend departmental faculty meetings to share information about new resources and services.

•

Librarians use listserves to inform faculty members about new resources or to remind them to order new titles

•

The O’Kelly Blog can also be checked from the library homepage for information about the most recent changes

•

The O’K Scholars Institute was held January and June 2013. Twenty-eight faculty members participated. The institute is designed to acquaint faculty members with techniques that will help them incorporate information literacy within their courses.

Several efforts were made to reconnect with previous O’K Scholars graduates who do not continue to schedule library instruction sessions. Faculty members who responded to the inquiry indicated that they were teaching multiple courses and were too busy. O’K Scholars participants past and present requested 228 of the 2012-13 instruction sessions, which was 68 % of the total offered. These results suggest that the institute is very important in maintaining and growing O’Kelly Library’s instruction program.

ACCOMPLISHMENTS A new module of the Springshare Software was utilized to analyze the information literacy instruction sessions. (Springshare is a web based service which enhances patrons access to library resources and provides librarians analytical tools to assess the services provided.) The analysis was easy to review and understand. The Springshare Software also supported the review and analysis of the information literacy assessment.

C.G. O’Kelly Library 2012-2013 Progress Report | 7

Multiple information literacy instruction sessions were offered in: •

Business- Your Digital World

•

Computer Science – introduction to Computer Technology

•

Education – Critiques of Societal Issues

•

English – Engaging the World: Writing

•

Gerontology - Research Methods and Evaluation in Gerontology

•

History- Negritude and Afrocentricity

•

Honors – Global Conflicts: Hercule Poirot Investigates

•

Life Science – investigation of Diseases

•

Physical Education - Health Disparities

•

Political Science – Writing and Research

•

Social Work – Critical Social Issues

•

Sociology – Medical Sociology

•

Speech

Writing tutors were assigned in the library to assist students with their written assignments. A library graphic artist helped develop advertisements announcing their presence. A series of “Tech Talks” were offered in the information commons, which shared new technologies with the university community.

SEVERAL FACULTY COMMENTS INDICATED THE QUALITY OF ASSISTANCE PROVIDED BY THE STAFF: “Thank you, Vicki Miller (education liaison). You’ve been a tremendous help this semester. I appreciate all that you do.” ~Glen Holmes, professor of education

“You (Ian Hertz, business liaison) did a stellar job this morning with my LLS 1325 Your Digital World class. Thank you so much for helping them learn to do research for projects to be completed this semester. We appreciate your willingness to be available on a group and individual basis to help us meet our goal during the remainder of the semester. Thanks again.” ~Sylvia Bembry, professor of business/economics “Melinda Livas (distance services librarian) did an excellent job with the RN-BSN class on June 27, 2013. The students were so impressed and said that they were a lot more comfortable with the library at WSSU after her orientation. They now feel that they will be able to search for articles and improve their APA formatting after her class. I really appreciate her taking the time to come to Shelby. We have never had this before and it is a definite asset to the students. You have a great resource person for the library and I just wanted to let you know.” ~Anne Wise, RN to BSN, adjunct faculty

RECOMMENDATIONS Work with faculty members to increase the number of instruction sessions offered in upper-level courses, with the goal of increasing students’ understanding of scholarly literature, primary resources and plagiarism. Continue to market services and collections during department meetings.

Sponsor a mini “meet and greet” between new faculty members and librarians during the new faculty orientation session. Encourage librarians to develop new partnerships during the year by working one-on-one with at least one faculty member who has been at the university for less than five years. The Distance Librarian will try using Blackboard to host simultaneous class sessions in Dynamics of Nursing off-campus sites that she cannot physically visit because of the short duration of the course. The Distance Librarian will reconnect with RN/BSN online adjunct faculty to offer instruction to the online students since, the number of individuals enrolled is increasing.

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DISCOVERY The library allows patrons to effectively use resources and technology to discover information. (ALA 2011)

that the library has the correct version of the software installed on the computers. Graphic design and mass communication faculty were contacted to see what software versions are used in their classrooms and labs. A knowledgeable, friendly staff is available to assist individuals with using any of these resources.

LIBRARY GOAL

ACCOMPLISHMENTS

Update Innovative Interfaces software to enhance patrons search results and to create a one-step search process. Ensure that MARC records (machine readable bibliographic records) are in the online catalog for electronic books, journals and films.

The Innovative Interfaces Encore module (software) was purchased, installed and functioning by October 15, 2012.

The library acquired Encore, a more robust version of Innovative Interfaces online library system software which gives greater access to our holdings. Encore offers a one-stop search box which is accessible directly from the library’s web home page. Specifically, it allows complete discovery of information including articles, books and media. Patrons can narrow searches by format and publication date. Since iPads were purchased in 2011-12, librarians were given a challenge to find ways to integrate the hardware into the offered services. Several iPad applications were purchased that were relevant to students’ classes and research. A major challenge existed with using the iPads in the library because wireless coverage was not sufficient in the building. Library equipment is in good operating condition. Computer technology is updated annually. Procedures are in place to correct any equipment failure. Efforts were consistently made to ensure

A new Innovative Interfaces server was purchased when the older equipment could not effectively complete the processing required by the Encore software. Forrest Foster, Information Commons Coordinator & Mass Communications Liaison, introduced an iPad app, “Sign 4 Me” to the American Sign Language class. The instructor and students were excited to have access to the software and it was quickly incorporated into the class. Foster wrote an article for the online version of EDUCASE about using the iPad in the American Sign Language course. Foster hosts a web-based talk show called “Learning Spaces.”

RECOMMENDATIONS Strengthen and/or expand the wireless environment to better support changing and/or increasing technology demands. Seek other ways to utilize the iPad in the instruction process.

COLLECTIONS Access to collections is sufficient in quality, depth, diversity, format and currency to support the research and teaching missions of the instittion. (ALA 2011)

LIBRARY GOAL Continue to build a diverse collection relevant to the WSSU curriculum that includes electronic resources, print and videos. Realign the department budget allocations to provide funds for the newly created departments in arts and sciences. Nearly 16,000 e-book titles were added to the collection. MARC records for e-titles and streaming video were uploaded in the online catalog, which makes the collection accessible by all

School or College Number of Databases

patrons. Four new electronic databases were added in health and life sciences. Eleven streaming video collections were purchased in art, education, history, nursing and other disciplines. Since the resources budget is tighter than past years, the staff critically reviewed requested titles to ensure that they were relevant and useful. Electronic resources are a good choice for collection expansion because it allows all patrons -- local and distance -- easy access. In addition, the collection does not require shelving space. The technical services staff successfully completed an inventory of the nursing section. (This section was hit the hardest by the Summer 2012 book theft ring.) Replacements for approximately 1,200 missing health science titles were re-ordered and cataloged, and that has re-established the availability of resources.

Business

Education

Nursing

Arts & Sciences Social Sciences

Arts & Sciences Humanities

Arts & Sciences Sciences

General & Reference

table 3: 2012-13 Electronic Database Holdings by School/College

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ACCOMPLISHMENTS A wide variety of resources were added to the collection:

7,514 e-videos 18,498 e-books 4 electronic databases

The one-stop search box on the library home page gave patrons greater access to the collections. The addition of MARC records for electronic titles increased access to resources.

SPACE The library provides an environment which expands learning and facilitates the creation of new knowledge. (ALA 2011)

LIBRARY GOAL Compact moveable shelves will be installed in archives to make the collection more accessible and attractive to the public. (completed 2012)

I spent countless lunch breaks and evening hours in the O’Kelly Library using the credible book sources to conduct my research and to complete my papers. I also was able to use the online articles to enhance my reference list! When I needed actual books to delve deeper in curriculum development, the O’Kelly Library always had a plethora of books to assist with my assignments. The O’Kelly Library has been a one-stop shop thus far in my studies and has proven to be the best readily accessible resource for me as a doctoral student. ~Victoria F. Hanchell, MPA, associate director, adult & graduate admissions.

Regular library users are aware that computers are located throughout the building. They know where they can find a computer in a quiet space. In fact, there were more desktop logons than people who entered the building:

162,772 log-ons 151,229 in attendance

During February, a conversation was held with a UNC –Charlotte library security expert to develop a plan to increasing the number of security cameras in the library and better protect patrons and the collection. In March, a follow-up conversation was held with WSSU’s director of campus security and IT personnel. Detailed plans were made to install digital security cameras and increase the wireless technology in the library. The paperwork was stalled in the IT department and the project did not move forward.

ACCOMPLISHMENTS

The popularity of study rooms resulted in a 2% increase in reservations. There were 2,464 room reservations in 2012-13 and 2,424 in 2011-12. An additional medium-sized study/meeting room was added to the roster, and a LCD projector was installed to give students the ability to review their visual projects.

Get the digital cameras installed to increase library security.

Compact moveable shelves were installed in archives to provide more shelving space for the growing collection. Room 305 was converted into a meeting room with access to a LCD panel.

RECOMMENDATIONS Get approval to lock the building after 10:00 p.m. Sunday – Thursday to prevent non-university people from entering during late-night service hours.

MANAGEMENT ADMINISTRATION Continuous planning and assessment is conducted to ensure that mission and goals are accomplished. (ALA 2011)

LIBRARY GOAL The administration will consistently seek and share information necessary for the library to remain current and relevant to the University’s mission and that identified goals are accomplished. To ensure that new ideas are consistently integrated into the program, employees who attended professional conferences were

10 | C.G. O’Kelly Library 2012-2013 Progress Report

required to make presentations about what they learned to the entire staff, to enhance communication and encourage creativity. The presentations were also a good technique to share new concepts picked up at the conferences.

Accomplishment An iPad challenge was sponsored in December to encourage librarians to develop strategies to use the technology in their instruction. Six librarians participated in the challenge. The presentations were judged by a 4 member outside panel.

ARCHIVES GOAL The Archives staff will be provided the necessary resources for the collection to become a rich university resource.

PERSONNEL

The physical archives environment was updated by the removal of the old, green, standard library shelves and installation of the moveable compact shelves. The compact shelving provided a much-needed facelift to the archives area while almost doubling the shelving capacity. The new shelving allowed the collection to be efficiently organized, while maximizing the use of limited space. The area was enhanced further by purchasing new tables and chairs.

Personnel are sufficient in number and quality to provide the services and programs required to meet the mission and goals. (ALA 2011)

LIBRARY GOAL Sufficient graduate assistance and other workers will be recruited to ensure that librarians can perform their primary duties – teaching and providing assistance to library patrons. The library staff remains professionally strong with 13 wellqualified librarians who have degrees from five American Library Association accredited library schools. Collectively they have an average of 12 years of professional experience. The average salary for academic librarians in the Southeast is $47,182 (Maatta 2013). Presently, WSSU’s average salary of $51,833 is above the Southeastern average. In most instances, WSSU librarians are liaisons to instructional departments that match their undergraduate degrees. Students and part-time employees were utilized to supplement the full-time staff, which ensured that quality service could be offered during the academic year. These individuals are the extra hands needed to manage four service desks during the 98 hours per week that the library is open. Part-time staff also helps in the media production lab since one staff member is still on extended medical leave. In 2012-13, students were assisted in 1,591 sessions. Usage increased because librarians and the production team made more joint presentations about the services to instructional departments. That also resulted in more in-depth instruction sessions for the students. In 201112, there were only:

1,109 sessions the 2012-13 figure is a 69% increase in assistance Two graduate assistants were employed. A computer science major offered assistance with technology at the information commons and with the value of library project. An education graduate student worked with patrons at reference desks during primary service hours.

Accomplishments The Faustina Holman collection was sorted and organized; 90 percent of the collection inventory list has been completed. The Cedric S. Rodney collection of papers and slides was received in January. The papers have been sorted. The collection inventory list will be completed as soon as the last segment of his collection is received. Significant progress was made on photographing many of the artifacts within the collection. These images will be posted on the archives’ cloud in the near future.

ACCOMPLISHMENTS The library staff participated in 110 conferences, workshops or webinars during the year, which included 10 national conferences relevant to staff members’ primary assignments. In addition, four librarians: Foster (2), Frye, Livas, and Rodney presented at national or regional conferences.

C.G. O’Kelly Library 2012-2013 Progress Report | 11

Two employees (Lambert and Leak) took advantage of the university’s staff development funds and had one-half of their conference travel costs covered. Carl Leak was able to attend his third conference with the Harvard Leadership Institute: Library Leadership in the Digital Age, in Boston in March 2013. He reported that the discussion focused heavily on the transformations within academic libraries and how library programs and buildings must be flexible to accommodate the constant change. The Cedric S. Rodney Memorial Travel fund was established to sponsor a young librarian’s first attendance at a professional conference. Michael Davis, reference technical assistant and recent graduate from the UNC Greensboro School of Information and

Library Science, attended the Association of College and Research Libraries conference through this fund. Several in-house workshops were sponsored to enhance librarians’ teaching skills.

RECOMMENDATIONS Return the librarian position (6084-0000-001-106) to active status and develop a “becoming a computer savvy library patron experience” for non-traditional students to provide them with indepth assistance. Create a permanent position for the media technician who provides services after 5:00 pm, since service demands are increasing.

EXTERNAL Working with the campus and broader community through multiple strategies in order to advocate and educate and promote their value. (ALA 2011) The library staff developed and presented, “A discourse on library services at Winston-Salem State University: from print to digital”,

on April 19, 2013. The discussion was part of WSSU’s 120th anniversary commemoration. The presentations included both visual histories and live presentations on the advances that occurred in library services since 1924.

CONFERENCE

STAFF MEMBER(S)

Association of College & Research Libraries Indianapolias, IN, March 2013

Michael Davis, Michael Frye, Melinda Livas, Terrance Martin, Mae L. Rodney

Computers and Libraries Washington, DC, May 2013

Forrest Foster

Innovative Users Group San Fransisco, CA, April 2013

Cynthia George, Cynthia Levine, Janice Lambert

Electronic Resources and Libraries Austin, TX, April 2013

Ian Hertz

North America Serials Interest Group (NASI) Buffalo, NY, June 2013

Janet Malliett

American Library Association Chicago, Il, June 2013

Forrest Foster, Michael Frye, Carl Leak Cynthia Levine

EDUCASE Atlanta GA, May 2013

Melinda Livas

Book Expo New York, May 2013

Cynthia Levine

Harvard Leadership Institute: Library Leadership in the Digital Age Boston, MA, March 2013

Carl Leak

Joint Conference of Color Kansas City, MI, September 2012

Ronunda Claiborne, Michael Davis, Patricia Gamble, Jennifer Patterson

table 4: 2012-2013 Staff Travel Workshop/Confrence

12 | C.G. O’Kelly Library 2012-2013 Progress Report

The WSSU Friends of the Library continued offering their programs, which gives the library staff a venue to showcase their technical skills and keep the community informed about the services offered. Forrest Foster and Mae L. Rodney used the Spring 2013 Metrolina Conference to share our efforts to confirm the value of library services at WSSU, which was particularly beneficial to the library and other librarians attending the conference. Melinda Livas, Distance Services Librarian, is a member-at-large of the Metrolina Library Association Board of Directors. Mae L. Rodney, Director of Library Services, is a member of the UNC Chapel Hill School of Library and Information Science Board of Visitors; NC Digital Heritage Center Advisory Board ; and NC LIVE Marketing Subcommittee.

C.G. Oâ&#x20AC;&#x2122;Kelly Library 2012-2013 Progress Report | 13

ACCOMPLISHMENTS Michael Frye, Science Librarian, presented information about the O’Kelly Library iPad challenge at the Metrolina Conference. Forrest Foster , Access Services Coordinator, made a presentation about his web-based talk radio experience at the Computers and Libraries conference. Melinda Livas, Distance Librarian presented, “Zesty Presentation Tools: Web 2.0 tools to enhance

classroom presentations” at the 2013 Association of College and Research Libraries Conference.Frye was nominated and received one of the Chancellor’s Staff Awards. Archivist, Thomas Flynn, received an honorable mention.

BUDGET LIBRARY GOAL The library budget was utilized to sustain library services at a high quality level. (ALA 2011)

Computer technology was updated and the library continues to have the fastest and most reliable technology on campus.

The library book budget was reduced by $90,000 because of the enrollment decline. The staff was able to utilize the remaining dollars to continue building a balanced current collection in all formats. No major revisions were made within the physical facility which leaves the third floor needing new carpet. The major expenditures continue to be salaries and collections.

A new server was purchased after it became known that the older equipment would not sustain the Encore software.

The budget was used to support and move library services forward.

Update wooden carrels with more informal furniture

Compact moveable shelves were installed in archives which significantly increased the storage space for the historical documents.

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RECOMMENDATIONS Replace carpet on the third floor

Add additional chairs at tables on 2nd and 3rd floors

EXPENDITURE

COST

Salaries

$1,341,844

Supplies

$ 34,855

Current Services

$ 110,910

Travel

$ 32,047

Communication

$ 18,805

Printing

$ 13,465

Fixed Charges

$ 48,879

Rental

Capital Outlay

$ 222,205

Books & Journals

$1,676,770

9,552

table 5: Library Expenditures

BIBLIOGRAPHY American Library Association (ALA) 2011 Standards for Libraries in Higher Education.

The Value of Academic Library Report Association of College and Research Libraries, ALA 2010

Embedded Librarians: Moving Beyond One- shot Instruction: Chapter 12, ‘More than a one-shot: innovative faculty librarian collaboration.’ Lisa Coats and Bojana Beric editors. Chicago: Association of College and Research Libraries , 2011, p. 172 & 173

Stephanie L. Maatta “Placement and Salaries 2012: Types of Placements.” Library Journal July 15, 2013

C.G. O’Kelly Library 2012-2013 Progress Report | 15

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