Digital Participation i Youth Organisations

Digital Participation in Youth Organisations

Association for Education POPEDU Engerthstraße 143/5/1/6, A-1020 Vienna, Austria, EU Austrian Association Register Number: 412601470 Contact: Association for Education POPEDU Mathias Haas, MBA; President hello@popedu.org www.popedu.org Design: Sarah Luger, moments of aha, http://momentsof-aha.com

Imprint

This booklet was created by more than 70 young people from Europe within the Erasmus+ framework.

© POPEDU 2019

Disclaimer All contents of this booklet have been prepared carefully and according to our current state of knowledge. We reserve the right to completely or partially change or delete the contents. All offers are non-binding.

Links to external websites: Contents of external websites to which we refer directly or indirectly are beyond our responsibility. For all contents and in particular for damage resulting from the use of the information retrievable in the linked websites, the provider of the linked websites is liable.

All content in this booklet, such as texts, photographs, graphics, trademarks and trademarks are protected by the respective intellectual property rights (copyrights, trademark rights). The use, copying, etc. are subject to our rights or the rights of the respective author or rights administrator.

The European Commission’s, as well as the Austrian National Agencies’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission or the Austrian National Agency cannot be held responsible for any use which may be made of the information contained therein.

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Index

Project Description 4 Activities 5 Tools 6 Practises 34 Project Organisations

44 Partners 48 Europe 49 Participants 50 PAGE 3

Project Description

In a century when the digital realm has overwhelmingly taken over our daily lives and has shaped our learning and working habits, it is of crucial importance to employ the benefits of the digital empire to our work as youth organisations that aim to increase the level of participation of young people in social and political processes. Acknowledging that using digital tools provides young people with easier access to services that cover a wide range of their needs related to entertainment, education, communication, networking, activism, mobility, working and the like creates a space for identifying solutions to challenges such as exclusion, segregation, alienation, unemployment, etc.

DigiZation - Digital Participation in Youth Organisations is a Key Action 2 Strategic Partnership for Youth for Exchange of Good Practices project funded by Erasmus+ programme of the European Commission. The project addresses the development of high-quality skills for youth workers and organizational staff who is working to raise the level of participation of young people and to ensure more inclusion in participatory processes of youth from diverse backgrounds. In line with this rationale, the project‘s main aim is to strengthen the capacity and sustainability of youth organizations by developing modules that address digital participation and use digital tools to reach a wider target group.

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The main objectives of the project are clearly stated as follows: 1. To develop a common understanding of the concepts related to digital participation of young people and its connection and impact on citizenship, leadership and social activism.

2. To identify and critically review the current digital solutions in practice in the partner organizations and to assess their multiplication capacity; To create a virtual community for sharing experiences and good practices using digital tools. To provide capacity building to staff members of the partner organizations.

3. To support participants in analyzing and further developing their organization‘s internal processes and mechanisms in order to encompass digital participation solutions.

2018 is believed to be the year in which more attention will be given to developing proper internet policies and to capitalize on using the complementarity between stakeholders for more efficient use of digital tools. This strategic partnership will pave the way to a fruitful collaboration between representatives of youth organisations working on a local, national and international level, with an additional contribution from representatives of municipalities, universities, businesses and other youth organisations.

Activites

Consultative Meeting Portimao. January 2019 The consultative meeting gathered 12 representatives of youth organisations, municipalities and other stakeholders who mapped and shared good practices from their work. The meeting facilitated the process of assessment of the extent to which each partner is successfully using digital tools that encourage participation and will lead to the production of a document with recommendations that can be shared with other organisations and stakeholders in the community. The main aim of this meeting has been to equip the partner organisations with a general overview of the digitization of their activity and to support them in improving the use of the already practiced tools.

Training for Multiplies Skopje. May 2019 The training for multipliers gather 16 participants among representatives of youth organisations, municipalities, and other relevant stakeholders who were willing to improve their capacity to use digital tools and to enrich their organisation‘s experience; they will receive input based on the findings of the previous meetings and support to understand how they can put into practice the diverse tools that have been presented as good practices, as well as they will be trained on how to use and how to implement good practices in their local realities. Be trained on how to use and how to implement those good practices in their local realities.

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Practical Implementation Phase Local Communities. MaySeptember 2019 In this phase, the participants from the training were supported to pilot several of the identified good practices, with an added value for the practices implemented in partnership with municipalities or educational institutions or enterprises.

This could include a local training, a meeting with stakeholders, a public event with youth, etc.

Evaluation Seminar & International Conference Vienna. September 2019 The evaluation seminar gave space 20 out of the participants involved in the whole process of the project to come together and evaluate its implementation, its impact, and its potential benefits on individuals and on the organisations involved.

The evaluation seminar employed various tools for self- assessment, group and individual assessment of the above-mentioned criteria and identification of strengths and weaknesses. Additionally, the international conference gathered 40 people coming from the international participants plus other stakeholders interested in the topic from the local community for the purpose of disseminating the outcomes of whole project.

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Adobe Acrobat

Adobe Illustrator

https://acrobat.adobe.com/us/en/acrobat/pdf-reader. html

www.adobe.com/pt/products/illustrator

Adobe Acrobat belongs to a family of application software and Web services developed by Adobe Inc. This tool allows you to view, create, manipulate, print, and manage files in Portable Document Format (PDF).

Adobe Illustrator is a standard vector graphics software (programme) which allows you to create logos, icons, drawings, typography, and illustrations for print, web, video, and mobile devices.

USAGE, IDEAS FOR ACTION & STRENGHTS

USAGE, IDEAS FOR ACTION & STRENGHTS

Adobe Acrobat supports viewing, printing and note-taking of PDF files. This tool allows to read and share documents easily with anyone, without problems of compatibility, as documents have the same format across platforms. It is also useful for business documents that must retain their exact appearance.

The Tools from A–Z

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Adobe Illustrator is a tool that helps you to create everything from web icons, product packaging or illustrations to books and billboards. It allows you to customize your overall workspace. The resolution of the designs that you create are always sharp, giving you options for every dimension. The programme also allows you to design multimedia for various purposes, as well as sharing the designs in manageable sizes.

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Adobe Photoshop

Adobe Premiere Pro

Asana

www.adobe.com/pt/products/premiere

www.asana.com

Adobe Photoshop is a photo editing, image creation, and graphic design programme. The software provides many image editing features for raster (pixel-based) images as well as vector graphics. It uses a layer-based editing system that enables image creation and altering with multiple overlays that support transparency.

Adobe Premiere Pro is a video editing programme for cinema, TV, and the Web, offering creative tools, integration with other Adobe applications and services, as well as the power of Adobe Sensei to help transform simple recordings into sophisticated videos with a single streamlined workflow.

Asana is a work management website and application that is designed to help teams to organise, stay focused on the goals, projects, and daily tasks that grow business.

www.photoshop.com/

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Adobe Photoshop allows you to create visual content for any kind of event or promotional purposes, such as posters, flyers, photomontage, collage. It allows you to improve the quality of photos or other images and create a bigger visual impact. It offers numerous possibilities and the creations you make are easy to transfer.exact appearance.

Adobe Premiere Pro is used to create videos, and photo documentation after events, trainings, exchanges, allowing you to make professional videos for promotion purposes. It can be used to appeal to youngsters, both as promotional tool or as educational activity that you can organise workshops with. exact appearance.

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Asana allows you to organize teamwork, define tasks and deadlines, as well as collaborating with members, allowing you a quick capture of tasks, to-do lists and projects for work, as well as sharing ideas and reminders. Asana also allows you to view and organise your workflow, as soon as you open the programme.

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Audacity

Bitly

Boomerang

Bitly.com

Download on google play and app store

Bitly is a website that allows you to replace longer links with shorter ones. The shorter links are permanent and cannot be changed once they are created. The links that are shortened with Bitly use the bit.ly domain.

Boomerang is a video app that lets you turn everyday moments into something fun. This app takes a burst of photos and sticks them together into a high quality video that plays backwards and forwards.

www.audacityteam.org

Audacity is an audio editor and recorder programme for multiple platforms with professional resources and multiple effects

USAGE, IDEAS FOR ACTION & STRENGHTS

Audacity is an audio programme used to play, record, share, edit and add effects. Audacity can help you to create audio content for your target public, such as sharing interviews, creating radio shows or talk shows.

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USAGE, IDEAS FOR ACTION & STRENGHTS

Bitly allows you to send shorter versions of the links you need to share with groups, making your messages more visually appealing and organised. Bitly can also be used to measure how many people used the link and optimise its accessibility.

Boomerang can be used for promotional purposes allowing you to create fun and unexpected videos of your events. The feedback is instantaneous and allows you to reach a broader audience.

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Streak

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BS.Player

Camscanner

Canva

www.camscanner.com

www.canva.com

CamScanner is an iPhone and Android app that turns your smartphone into a portable document scanning device. It uses the camera on your smartphone to take a snapshot of a document and provides you additional options, such as image adjustments.

Canva is a graphic-design tool website, that gives you space for creating photos, posters, badges, banners, certificates etc. It uses a drag-and-drop format and provides access to over a million photographs, graphics, and fonts.

www.bsplayer.com

BS.Player is a free media movie player programme which allows you to play content on your tablet or computer.

USAGE, IDEAS FOR ACTION & STRENGHTS

BS. Player is a free media player that allows you to easily watch videos, with the option to access subtitles available online. BS. Player allows you to make public video showings on events and make them accessible to more people with the subtitles.

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USAGE, IDEAS FOR ACTION & STRENGHTS

Camscanner is use for instant scanning documents, in high quality, on everyday work, allowing to save the documents on a pdf. file or other formats. Camscanner allows you not to use scan which are not always available.

Canva is a website for design, which allows you to create a visual attractive content in an easy way. It gives you already prepared templates, you can share the designs with your friends and co-workers and also give them the access as editors.

ALTERNATIVE

Mini Scanner

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Click Meeting

Compressor.io

Doodle

compressor.io

www.doodle.com

Compressor.io is an image compressor app that lowers the size of your image files, while trying to keep the quality.

Doodle is a free application that helps you to find the most convenient time for any event. This app allows you to get the availability of each member of your group or general public.

www.clickmeeting.com

Click Meeting is a conferencing app and programme that allows you to create webinars or meetings to educate and engage with your audience. Click Meeting is designed to connect people regardless of their location and a useful tool for communication and collaboration.

USAGE, IDEAS FOR ACTION & STRENGHTS

Click Meeting is a website that allows you to reach, educate, engage with people that are not physically close, useful for example, for meeting with partners, target groups or individuals.

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Compressor.io allows you to reduce size of files to make them more compatible and shareable, saving time on the download or sending of photos and images. This app is useful when you need to send a large number of photos that may take a lot of space.

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Doodle allows you to schedule meetings and finding out the best possible time for an event. The app is very visual, simple and transparent, eliminating bias on decisions regarding time, agenda or events.

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Dropbox

Ecosia

Edraw max

www.dropbox.com

www.edrawsoft.com

www.ecosia.org

Dropbox is a cloud storage service for sharing files and collaborating in groups. Your files will be stored online and available for the people you share them with.

Ecosia is a tree-planting and friendly browser.

USAGE, IDEAS FOR ACTION & STRENGHTS

Ecosia is web browser that gives you access for research online and can be used on a daily basis.

USAGE, IDEAS FOR ACTION & STRENGHTS

Dropbox is useful for working on a team project, as it allows you to share the files you want. This service is also a useful and convenient way to store files.

Edraw Max is a 2D business technical diagramming software.

ALTERNATIVE

Google, Duck Duck Go, Bing

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Edraw max allows you to create flowcharts, organizational charts, mind maps, network diagrams, floor plans, workflow diagrams, business charts, engineering diagrams and games.

ALTERNATIVE

MindMeister

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Endnote X9

Facebook Event

Facebook Group

www.endnote.com

www.facebook.com/events

www.facebook.com/groups/

Endnote X9 is a management programme that helps you to comprehensively store, organise, and share your references on any article.

Facebook Event is a function of Facebook that enables you to create a secret, private or public event for your targeted audience. With Facebooks‘ event function you can easily create events and keep track of your audiences engagement with the event.

Facebook Group is a function of Facebook with which you can create groups on different topics for internal communication.

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Endnote X9 allows you to search hundreds of online resources for references and PDFs and find full text for references in one click. This programme can also be used to create rules to automatically organise references as you work and keep your data accurate with automatic reference and link updating. Endnote X9 is also useful for group work, by permitting you to share a library or just a portion of the documents and provide write or read only access to your library.

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Facebook events allows you to create events, invite people, sell tickets and keep track over who has accepted, who is interested and who is not attending your event. A Facebook event can be created from your organisation‘s facebook page (this is advisable for all organisation related events) or a private profile and allows you to reach a large or specifically targeted audience to inform them about your event.

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Facebook groups can be used for internal communication with your team members, the participants of a training or others that you need to communicate internally with. The functions allow you to create polls, share information with the group, upload documents, chat with the group and much more.

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Facebook Messenger

Facebook Pages

Facebook

www.facebook.com/business/pages

www.facebook.com

Facebook Pages is a function of Facebook that allows you to create a page for your organisation for external communication.

Facebook is a website and app. You can communicate with everyone that has an account on facebook, create an event, share information, and create groups

www.messenger.com

Messenger is a mobile tool that allows users to instantly send chat messages to Facebook friends.

USAGE, IDEAS FOR ACTION & STRENGHTS

Messenger can be used to communicate faster with your team or young people, from a smartphone, a tablet or a computer. It is the most common communication online tool used among young people, and it is included on Facebook.

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USAGE, IDEAS FOR ACTION & STRENGHTS

USAGE, IDEAS FOR ACTION & STRENGHTS

Facebook pages are the right tool for external communication in order to interact with your audience publicly and share your organisation‘s work with a wider target group.

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Create groups, communication, create web pages, promotions, reach out to a bigger public, create events and invite people, build up a network, disseminate information, increase the value of important questions, read the news, react to pictures, share ideas and get inspired.

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Filmora

Flickr

Followers Pro+

www.flickr.com

socialhue.io

Flickr is an online photo management and sharing application..

Followers Pro+ is a followers analytics tool for Instagram, available for Iphones, that allows you to keep track of your Instagram followers.

filmora.wondershare.net Filmora is an app for video editing on your phone, computer or camcorder. This app is only for Android smartphones.

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After shooting a video with your phone Filmora APP will help you to edit the video for better quality and make it more fantastic. In this app are so many free videos for the Android smartphones including vlogit, FilmoraGo, VIvaVideo, Quik Video Editor, KineMaster...

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You can use Flickr to share and store your photos, include the link in your press releases to give access to your official photos and make sure others use your right copyright sources by including them on your Flickr photos.

Followers Pro+ enables you to keep track of lost and gained followers, track the performance of your posts regarding likes and comments and engagement in general. Via the app you can also engage with your fans, find out who your best Instagram friends are, which of your followers has liked most of your posts and shows whom you follow although they don‘t follow you and the other way around.

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Franz

Gmail

Google (Google Search)

www.gmail.com

www.google.com

Gmail is an E-mail service provided by Google that gives you 15GB of free storage and is interlinked with your Google Calendar. You can access Gmail both from its website interface as well as from mobile devices.

Google Search is a web based search engine that searches for information on the world wide web. Google Search allows you to hunt for information in publicly accessible documents offered by web servers. Google produces output based on a priority rank system and provides you with a variety of different options for a customised search.

www.meetfranz.com Franz is a desktop application that enables you to combine different chat and messaging services as well as team collaboration applications and Google tools. It’s enough to open Franz as one application instead of opening each of the services you use separately. Franz currently supports Slack, WhatsApp, Gmail, Google Calendar, Messenger, Telegram, Google Hangouts, Skype, and many more.

USAGE, IDEAS FOR ACTION & STRENGHTS Franz can be used for both internal and external everyday communication. It gives you an easy overview of the different apps and accounts keeping all your communication flow in one place. It allows you to add multiple accounts of the same application, you could even use five different Gmail accounts at once. This makes your work more efficient and time effective.

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Gmail is used for email transfer. Gmail allows you to block spam before entering into your inbox. It has search tool which can help you in navigation through your mails and provides folders, labels, filters or stars so you can better organize your messages. It allows you to send large files easily through google drive

USAGE, IDEAS FOR ACTION & STRENGHTS

Online researches; Finding partners, more digital tools, documents, photos, videos, data etc.

ALTERNATIVE

Google, Duck Duck Go, Bing

Manual of how to add different mails accounts

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Google Advanced Search

Google Calender

Google Drive

https://calendar.google.com

https://www.google.com/drive/

Google Calendar is an impressive free online calendar provided by Google that lets you easily keep track of your events and share the calendar with your family, friends, or co-workers.

Google Drive is a file storage that allows you to store files on their servers, synchronize files across devices, and share files. Google Drive can be linked with your computer for anytime and anywhere access.

www.google.com/advanced_search

Google Advanced Search allows you to filter results by different factors such as format or legal status. One can narrow down search results for complex searches by using the Advanced Search page. For example, one can find sites updated in the last 24 hours or images that are in black and white.

USAGE, IDEAS FOR ACTION & STRENGHTS

USAGE, IDEAS FOR ACTION & STRENGHTS

USAGE, IDEAS FOR ACTION & STRENGHTS If you need a picture which is license-free, you can use Google Advanced Search and limit the results for legal status of your choice.

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Making appointments (gives you alerts before the appointment); Time - management (gives you opportunities to manage your time)

Place where you can work together in a team, collaborate with others on same topics ets.

Video tutorial with tips

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Google Forms

Google Maps

Google Translate

https://www.maps.google.com

www.translate.google.com

Google Maps is a navigation website and/or app from Google that gives you access to the most comprehensive collection of worldwide maps. Google maps not only gives you access to locations but also suggests places to visit in the different locations and is linked to google and thus provides all information available about a place.

Google Translate is a free multilingual machine translation service provided by Google. It enables you to translate text in over 100 languages and is available both as web interface as well as as mobile app.

https://www.google.com/forms/about/ Google Forms enables you to create Web forms that store data in Google Sheets. Themes enable you to customize the look and feel of your form. Item types include text, paragraph, multiple choice, choose from a list, scale, or grid.

USAGE, IDEAS FOR ACTION & STRENGHTS Make questionnaires; surveys with specific theme; do a research, collect data etc.

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On Google Maps, save your home and work addresses.

You can use google maps for navigation that gives you voice-guided turn by turn directions and chooses the fastest way to your destination with real time traffic control. With Google Maps you can also share your real time location with family and friends. Use the street view function to see real 360 pictures of the surroundings that you want to explore or search for restaurants, shops, etc nearby.

Google Maps can also be used offline by downloading its offline maps.

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With Google Translate you can translate multiple forms of text and media, which include text, speech, images, and videos. Google Translate does not apply grammatical rules, since its algorithms are based on statistical analysis rather than traditional rule-based analysis.

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Grammarly

Hipster Logo Generator

iMovie

https://www.hipsterlogogenerator.com/

https://www.apple.com/imovie/

Grammarly is a free writing app that is compatible with a large variety of Social Media and Email accounts. It ensures that everything you write is easy to read, effective and mistake-free.

Hipster Logo Generator is a free website that allows you to easily create simple „Hipster“ logos. Its generator leads you through the process of creating a logo in a few simple and intuitive steps.

iMovie is a free video editing software for Apple products.

It enables you to create and edit videos on different apple devices in a professional way.

USAGE, IDEAS FOR ACTION & STRENGHTS Grammarly is your tool to produce high quality writing.

With grammarly you can check your writing for grammar and spelling errors or even control for plagiarism.

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grammarly.com

USAGE, IDEAS FOR ACTION & STRENGHTS

If you need a simple logo for a project, campaign or event you can use this application to create a simple Logo.

Only English

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iMovie provides basic editing tools to create a movie from a set of video clips and or photos. In iMovie you can freely navigate from scene to scene and save your edits and changes in digital format without the use of videotape.

The result, a digital video movie, can be saved as QuickTime file. iMovie allows you to import your digital video and photo footage with one click and then automatically separates the scenes into clips. You can then edit the video clips by organising them in the order you want and by trimming unwanted parts. Additionally you can add special video effects, add transitions between the different scenes and add titles and credits. Additionally you can also add music and edit the sound and general audio in all clips.

Only for Apple Users, Alternatives, openShot, Filmora

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Incompetech

Instagram

Issuu

www.instagram.com

www.issuu.com

Instagram is a photo and video-sharing social networking service owned by Facebook. Also you can use it for chat. You can get access from a computer, but users can only upload and share photos or videos from their smartphones or tablets.

Issuu is a website you can use to publish content, usually in PDF format, that becomes available in a more stylized manner, as a magazine or a newspaper. The submitted content or the publication can be shared with others via links or embed into a website/blog. It can also provide you statistics for each file you published. The organizations can define which publications are about to be paid and which are free.

www.adobe.com

Incompetech is a website for royalty free resources such as music, graphs, calendars and other tools, examples and created content that can be taken to aid in the elaboration of projects.

USAGE, IDEAS FOR ACTION & STRENGHTS The website has many contents that can be used in projects, reports and activities. Templates for calendars and reports, songs and sound effects free to be used and modified. The website also can generate templates that can be downloaded and inserted in your work as needed.

The content is royalty free but all uses should be credited to the creator of the website and in some specific cases a contribution or donation can be made. The purpose of the website is to make it easier to get some quick ready made tools to get the work started, specially for users that are new to the field or when time is lacking.

USAGE, IDEAS FOR ACTION & STRENGHTS

Instagram can be used for reaching visibility and promotion for your projects in a fast and efficient way. You can post content to attract followers and to get feedback. It gives you the opportunity to grow your audience. You can also use hashtags to make it easier for people to find your organisation and to encourage engagement to a specific content.

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Issuu can be used to publish PDF, word documents, PowerPoint presentations and other files without requiring the users to download it. Useful for online based sharing and stylization of reports, files or brochures. It gives you the possibility of private to sharing.

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Kahoot

Linguee

LinkedIn

www.linguee.com

www.linkedin.com

Kahoot is a free game-based learning platform which can be played by multiple users at the same time. You can use this tool via smartphone, tablet or computer.

Linguee is a free translation app that can be used both online and offline and translates into more than 25 different languages

Linkedin is a professional social network, geared to professionals.

USAGE, IDEAS FOR ACTION & STRENGHTS Kahoot can be used for playing Interactive quizzes with target group that can involve everyone, for example, in school presentations or awareness raising events.

USAGE, IDEAS FOR ACTION & STRENGHTS

www.kahoot.com

Linguee is a useful application that gives you approachs to use more dictionaries even when you‘re offline. You can rate the translation which can lead to improvment of this tool.

USAGE, IDEAS FOR ACTION & STRENGHTS

Linkedin can be used for searching employees(recruitment) and share achievements of the organization. Also it can be a good tool for networking.

Translations only from and into English

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Mailchimp

Memegenerator

Mentimeter

memegenerator.net

www.menti.com

Memegenerator is a website that allows you to create memes.

Mentimeter is a tool that you can use for engaging and interact with your target group. It‘s an application where you can set your questions and everybody can give their input in a real-time.

www.mailchimp.com

Mailchimp is a marketing automation platform which help you to share email and ad campaigns with associates, members and target groups. It is specialized for a small business and organisations.

USAGE, IDEAS FOR ACTION & STRENGHTS Mailchimp can be used for marketing, which gives you the opportunity to create and manage mailing lists, newsletters, campaigns, and more. Also you can integrate with services you already use, and track your results.

USAGE, IDEAS FOR ACTION & STRENGHTS

Memegenerator can be used to create funny memes for presentations or postings, to get youth engaged.

USAGE, IDEAS FOR ACTION & STRENGHTS

Mentimeter can be used for voting during meetings, quizzes, surveys, gathering opinions in real-life, anonymous answer on topics or voting. Mentimeter helps you when you are preparing creative presentations to make it more interactive.

ALTERNATIVE

ALTERNATIVE

Mailjet

Kahoot

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Microsoft Excel

Microsoft Outlook

Microsoft Powerpoint

MS office pack, google play, online

www.powerpoint.com

Outlook is a free Emailing service provided by Microsoft.

Outlook also includes a free calendar, task manager and contact manager and allows you to take notes, write a journal, and browse the web.

Powerpoint is a presentation programme part of the Microsoft Office suite.

products.office.com/en/excel

Excel is a Microsoft software that allows you to create, edit or view spreadsheets. Excel enables you to create comprehensive overview spreadsheets for your organisations internal use in project planning and much more.

USAGE, IDEAS FOR ACTION & STRENGHTS Excel can be a means for various actions such as billing, data management, inventory, finance, business tasks or calculations. It allows you to edit your data in one „Master Sheet“ and keeping track of all informations important for your organisation or project. With Excel you can account for a project or event and keep track of your income and expenses or organise the participant data, such as name, age, interests, gender and others.

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Outlook is used for sending and receiving emails and organizing them into folders. It also includes a calendar, reminders, task manager, contact manager. If you use outlook you can send consolidated emails, which means sending multiple emails at the same time.

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Powerpoint is used to create business presentation, but also educational ones for informal purposes. The presentations are comprised of slides, which may contain text, images, and other media, offering various templates.

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Microsoft Word

MindMeister

Momondo

www.mindmeister.com

www.momondo.com

Word Office is a Graphical word processing program that users can type with. Its purpose is to allow users to type and save documents. You can download it and use it offline but also you can use it online

MindMeister is an online and completely web-based mind mapping tool that lets you capture, develop and share ideas visually.

USAGE, IDEAS FOR ACTION & STRENGHTS Word Office allows you to write/create documents that can be shared.

MindMeister is used for creating mind maps, visualize notes. Also it is used to plan your projects, share and collaborate with your team in real time. It gives you an opportunity to leave a comment on a topic, to vote on ideas or discussions.

Momondo is a global travel search website and app that provides you the possibility to search and compare travel information (flights, hotels, car rentals, etc.). Momondo compares more than 1000 travel sites. It is available for both IOS and Android devices.

office.live.com/start/Word.aspx

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Momondo can be used for booking flight and accommodation for participants in general. It gives an overview of available travel options without adding any extra fees and it can provides you price alert by email.

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Monday.com

Moodle

PicCollage

www.moodle.org

www.pic-collage.com

Moodle is a free and open-source learning management platform used by educators, administrators and learners to create a learning environments.

PicCollage is a free app for editing pictures and creating collages. It is available for both IOS and Android devices.

monday.com

Monday.com is a visual project management platform that helps you to transform the way your team is working together. It is a simple and intuitive tool that enables team members to manage work and meet deadlines.

USAGE, IDEAS FOR ACTION & STRENGHTS Monday.com can be used for splitting tasks between the team members. You can be able to track what the team is working on and consequently empowering them to achieve their goals.

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Moodle enable educators to create their own private website filled with courses that extends learning anytime, anywhere. You can use on different devices.

PicCollage is used for creating photo collages by using photos from your devices, Facebook photo albums, Instagram, Twitter or Path, as well as putting stickers, text, GIFs, videos and other media. PicCollage allows you to design your Insta Story Postings, making them more visually impactful.

ALTERNATIVE

Udemy

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Pinterest

Pixaby

Preview

www.pixabay.com

www.thepreviewapp.com

Pixabay is an international website and app for sharing photos, illustrations, vector graphics, and film footage under a free license. Users can upload and use the content freely without asking for permission or crediting the work.

It is used for obtaining graphics to place in other projects, publications, videos and other forms of content or intention, including social media.

Preview is an Instagram Scheduling and Editing App allowing you to prepare your instagram posting in an attention attracting way. This application allows you to plan your posts from A to Z. It enables you to edit your post, further on to check the best moment to post it ensuring the widest outreach as well as choosing the best hashtags.

Moreover it offers a wide range database of copyright free photos. If you cannot release your post at the wished time personally don‘t worry about it. Preview has a calendar in which you can schedule releases of your posts even on moments when you cannot do it yourself. It also offers you the possibility to analise your posts by different categories.

www.pinterest.com Pinterest is a social media application and mobile application that is used to get and share creative ideas on different topics.

USAGE, IDEAS FOR ACTION & STRENGHTS Pinterest allows you to search its content and get inspired for activities and events or get new ideas for better organisation and management of your groups, contents or activities.

USAGE, IDEAS FOR ACTION & STRENGHTS

Pixabay is a programme that you can use when you need a photo, illustration, vector and video but do not have the resources or skills to create them, because it offers a wide selection of free to use medias.

USAGE, IDEAS FOR ACTION & STRENGHTS

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Preview can be used for promotional activities for your organization, as well as creating stories and updates about your organisation. By using it‘s full features your can attract more people from your target group, see how effective your posts are and how many people are viewing them. It‘s a good way for releases.

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Prezi

Skype

Skyscanner

www.skype.com

www.skyscanner.net

Skype is a communication tool to meet your daily messaging and video communication needs.

Skyscanner is a website and application that searches and aggregates combinations of flights within different companies. It is used for looking for flights and also facilitates other services as car hire, insurances and accomodation searches. Flights cannot be booked on the platform, users are instead redirected to other providers capable of doing the booking.

www.prezi.com Prezi is an online presentation software that allows for creating, editing and analysing non linear presentations.

It helps you organize your thoughts and deliver them in a clearer way that really makes an impact on your audience.

USAGE, IDEAS FOR ACTION & STRENGHTS Prezi can be used for public presentations; pitching ideas or concepts and awareness raising. Prezi gives you a limitless zoomable canvas and the ability to show relationships between the big picture and fine details. The added depth and context makes your message more likely to resonate, motivate, and get remembered

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Skype is free of charge meetings, video calls for one to one or a smaller group and for little money you can also call people on their phones all over the world.

USAGE, IDEAS FOR ACTION & STRENGHTS

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The common usage for the platform is flight combination searches, it is best used for research taking into consideration the characteristics of the flights, connections times, companies and airlines involved and conditions of carriage. Strengths include supporting multiple companies.

Used nicely with other flight search solutions for comparison of price and characteristics when planning an event, a meeting, an exchange and/or a project(s). Multiple languages supported.

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Kiwi, Chefckfelix, Momondo, Kayak, Google FLights SIGN UP REQUIRED

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Slack

Sli.do

Spotify

www.sli.do

www.spotify.com

Slido provides a unique and engaging environment for the attendees, provides real-time statistics and feedback from attendees, teams, hosts, collaborators and other subjects. it is used for wide involvement in presentations, workgroups, trainings, meetings and others. Multiple device support and real time access for events and non-live situations as well.

Spotify is a music streaming service available as app and as a website. Holds various artists and supports the creations of playlists and division of songs into categories for organization purposes. The music is discoverable, searchable and can be shared with others.

www.slack.com Slack is a collaboration hub that enables you to have a single place for messaging, tools and files. It helps everyone saving time and collaborating together.

USAGE, IDEAS FOR ACTION & STRENGHTS Slack brings people, information and tools together to get work done. It a channel for every conversation: channels can be divvied up by team, project, client, or whatever else is relevant to your organization; team members can join and leave channels as needed; threads keep side conversations from derailing the topic or project at hand.

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Sli.do is a great tool to use in a conference to have feedback from the audience. Can be used to create polls, questionnaires and to submit answers from public to the panel.

It‘s also possible to use as evaluation of meetings, trainings, conferences and projects by protecting the identity of the speaker, the participant or attendee can potentially be the most honest possible. Strength for supporting multiple users using it at once in the same project or event and providing various tools at the same time in the same environment and platform, requiring less equipment and tools to achieve the same results.

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Playing music for events for various occasions and purposes, also by creating a playlist the songs can be previously curated and organized into different purposes, moments and situations. It might also be useful to share and see what other users have shared in terms of music to discover tendencies, tastes, similarities and characteristics of your participants, attendees or audience. The music can be played from other user‘s playlists.

No access in Macedonia

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Survey monkey

TeamViewer

TED

www.teamviewer.com

www.ted.com

Teamviewer is a software that is mainly used for remote viewing, monitoring and controlling other devices at a distance and from your own device. it‘s also for troubleshooting other devices of collaborators and otherwise monitor them by viewing what the other user is viewing exactly on its screen and controlling said device.

TED is a video platform and global community for inspirational ideas and education of any topic in more than 110 languages.

www.surveymonkey.com

Survey Monkey is a tool with the purposes of creating pools, quizzes and other types of questionnaires and inquiries to a specific public.

USAGE, IDEAS FOR ACTION & STRENGHTS The tool is useful in creating pools and forms to share with participants or staff, Its strength is that it supports more functions and customization in comparison to other similar services. Best uses are to get to know opinions and preferences of your audience/participants/attendees and requesting feedback from them via the tool. Another use is decision making using the data obtained.

ALTERNATIVE

Mentimeter, Google Forms

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TeamViewer can be useful in providing technical assistance and configuring other devices remotely, with the witnessing of the person who is being guided. That guided person, in which you control its computer/device, can learn how to do it as the action is happening on their screen.

The person or subject can also intervene and limit your actions if found reasonable to do so. Also can be used to just view that the other person is viewing in its screen so its a good use is collaboration by viewing 2 monitors at the same time. Best used for staff and administrative purposes and not for engagement with audience.

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TED allows you to get insights, innovations and inspiration of a certain topic. Whichever field you are working on you will find videos of ideas worth spreading on www.ted.com in several languages in the special „TED style“.

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Telegram

The Name App

Trello

www.thenameapp.com

www.trello.com

The Name App checks the availability of domains and usernames on the major social media platforms in one tool.

Trello is a task management app that gives you a visual overview of what is being worked on and who is working on it while being capable of editing constantly and submitting files, dates and references.

www.telegram.org

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP, a privately held company registered in London, United Kingdom, founded by the Russian entrepreneur Pavel Durov and his brother Nikolai.

USAGE, IDEAS FOR ACTION & STRENGHTS Telegram is ideal for those who want lots of file storage, media-rich messages (stickers, gifs, etc.)

USAGE, IDEAS FOR ACTION & STRENGHTS

The Name App is used to check the availability of a domain and also of the name in the most popular social media websites. Good to have when choosing a name for organization, user or project.

USAGE, IDEAS FOR ACTION & STRENGHTS

Trello is organized into cards or boards in a work environment where a team can view, organize and edit such boards that contain information, files, dates, images and other content. Its best used to keep track of projects, meetings, projects and documents being created. Useful to be used as a series of reminders and shared notes system.

EXPERT TIPS AND ALTERNATIVES

Check Double COMPLEXITY 2 SIGN UP REQUIRED

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Twitter

Viber

Vimeo

www.viber.com

www.vimeo.com

Viber is a communication tool that enables you to connect to your internal and external contacts via audio and video calls. It allows you to create communication groups with large amount of participants. Same as Skype it also has an option of paid calls thanks to which you are able to call people worldwide on their phones enjoying low rates.

Vimeo is a open video platform that enables you with tools and technology to host, distribute and monetize videos.

www.twitter.com

Twitter is an American online news and social networking service on which users post and interact with messages known as „tweets“.

USAGE, IDEAS FOR ACTION & STRENGHTS Best used to share short messages, links and redirections to other content with your audience. Best used as announcements to the wider community with your followers which means your audience, individuals and organizations interested in your content and the nature of your organization and it‘s activities.

USAGE, IDEAS FOR ACTION & STRENGHTS

Good mean of 1-1 or group communication for both internal and external purposes. You can organise your communication by topic (create group for a topic/project) or per group of people taking part in the same activity. This way the correct audience is reached at the instance.

USAGE, IDEAS FOR ACTION & STRENGHTS

Vimeo enables you to not only watch high-quality videos on it, but it also has an easy-to-use video editor that rivals iMovie for iPod Touch and iPhone. Once you‘re done editing a video, you can upload it to Vimeo from within the app itself or export it to your camera roll.

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WhatsApp COMPLEXITY 1 SIGN UP REQUIRED

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Webex

WebinarNinja

WeTransfer

www.webinarninja.com

www.WeTransfer.com

WebinarNinja is a computer and mobile software for broadcasting and executing seminars via the internet.

WeTransfer is a cloud-based computer file transfer service.

Uploaded files are stored and available to download on WeTransfer’s servers for a limited period of time and will expire automatically after.

www.webex.com Webex is a tool for video meeting, file sharing, online collaboration and screen sharing..

USAGE, IDEAS FOR ACTION & STRENGHTS

USAGE, IDEAS FOR ACTION & STRENGHTS

Well suited for trainings and seminars being done in a remote fashion, as the participants can be in a video meeting while working and sharing their work in the platform for the oher users of the service and colleagues to see and work upon.

WebinarNinja can be used as execution and transmission of seminars to participants or peers, teaching a skill, an idea or a explaining a project or the outcomes of one to a large audience. The audience can chat while the streaming is live but it‘s also useful to set pre dated recordings or share as a video for later reference. It combines features like screen sharing during the seminar.

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USAGE, IDEAS FOR ACTION & STRENGHTS

WeTransfer allows you to share photo and video of events with participants/stakeholders. Each transfer can be sent to a limited number of e-mail addresses per transfer. Each e-mail is sent separately to each individual recipient.

Join me, Zoom, Google Hangout

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WhatsApp

WordPress

www.whatsapp.com

WhatsApp is a communication tool that enables you to connect to your internal and external contacts via audio and video calls. It allows you to create communication groups with large amount of participants. It‘s possible for you to share not only photos but also pdfs and other sort documents via this app up to 100 MB. USAGE, IDEAS FOR ACTION & STRENGHTS

WhatsApp is useful for 1-1 or group communication for both internal and external purposes. You can organise your communication by topic (create group for a topic/ project) or per group of people taking part in the same activity. This way the correct audience is reached at the instance.

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YouTube

www.wordpress.com

www.youtube.com

WordPress is a selfmanagement system for creating and managing websites and blogs. It is accessible online so you can log in and manage the content of your organisation‘s website wherever you are. Thanks to using WordPress you save time and resources for external partners to govern your website for you. In case of urgent changes you can make adjustments yourself and at the time indicated by you instead of waiting for the external partner to find the time to do so. WordPress offers you all the features needed for professional websites.

YouTube offers a wide variety of user-generated and corporate media videos. Available content includes video clips, TV show clips, music videos, short and documentary films, audio recordings, movie trailers, live streams, and other content such as video blogging, short original videos, and educational videos.

USAGE, IDEAS FOR ACTION & STRENGHTS

WordPress is a good tool for organisations that want to be responsible for their own website. There are many ready to use templates and page structures or you can create your own page from scratch.

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YouTube is a handy tool for your work. From one side you can create playlists as background for work in the office or during project activities on the other you can post your own movies may it be promotional, disseminating project outcomes or inviting to the upcoming events. YouTube content can also be used as a tutorial or as support for project activities. You can also create your organisation‘s channel and gather followers there or learn a new language.

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Zoom

www.zoom.us

Zoom is a cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

USAGE, IDEAS FOR ACTION & STRENGHTS

Zoom can be used as everyday communication that combines video conferencing, online meetings, chat, and mobile collaboration.

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Best Practices

Easy Designs with Canva Mathias Haas Pepedu & TEDxDonauinsel http://tedxdonauinsel.at Popedu is a non-profit organisation for non-formal education and we are in a cooperation with the local TEDx event.

+ Saved time and money; + Very easy to use, does not require much knowledge or skill; + Many great templates to choose from + Collaborative and easy to share + Beautiful Results

TOOL

Canva, Nr. 11 CHALLENGE / TASK

We needed a key visual design for our flyers and social media postings for our TEDx event.

TRADITIONAL SOLUTION

We would work with a graphic designer and work with tools like InDesign and Photoshop.

NEW DIGITAL SOLUTION

Our team used Canva to create all visuals from scratch.

TEXT, EXPERIENCE, CONTEXT, IMPACT

We planned a TEDx conference around the topic of digiZation in the end of our KA2 project and meeting in Vienna.

Our goal was to invite relevant stakeholders to the event to introduce them to our booklet with many new digital tools for youth organisations. The task was to create a powerful key visual to attract people to the event and to introduce our speakers. The visuals were planned to be used on Flyers, Facebook Event, as a cover on Facebook Page, on Instagram and Facebook Posts and on a website.

The team experimented with new tool Canva. We used and customised templates for an own digiZation design. The tool was really intuitive and easy to use. All team members were able to quickly create professional designs for the event in the right size and format. A highlight was the new feature of using animated elements on the postings to attract more attention.

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- Not as many editing options as professional tools like photoshop - Some features are paid;

Best Practices

All messages in one place Nídia Camarinha and Susana Godinho Municipality of Portimão http://cm-portimao.pt Municipality of Portimão is involved in all the happenings concerning the city, in different areas, such as health, sports or youth.

TOOL

Franz, Nr. 27 CHALLENGE / TASK

We needed to receive, read and send messages from and to different apps.

TRADITIONAL SOLUTION

We would need to check every single app separately, one by one, to get all the messages.

NEW DIGITAL SOLUTION

Our team used Franz, to coordinate the Gmail account, Google Calendar and Whatsapp.

TEXT, EXPERIENCE, CONTEXT, IMPACT

Using Franz, we saved a lot of time because all the mailboxes were synchronized and as soon as a new message arrived we knew it and check it. For sure, this app will improve our job, because we work with and for the youth, and they use different channels to communicate - using this app, we immediately know when they want to „talk“.

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+ Easy to add tools/apps + After downloading your language is automatically recognized + Portuguese and Portuguese (Brazil) are language options;

- Only two languages, during the download process - Ads in the free version - Only for laptops - Two weeks of free trial - 3 apps only, for the free version - WhatsApp needs internet connection on your smartphone

Best Practices

Long links, short!

Debora Scardacchi & Jasmin Jasarevic Out of the Box International http://outofthebox-international.org/ Out of the Box International is a Network which brings together different actors working on social innovation and advocating for a more creative Europe.

TOOL

Bitly, Nr. 7 CHALLENGE / TASK

To have a clear conversation stream in emails and social media.

TRADITIONAL SOLUTION

The traditional solution would be to copy the entire hyperlink or to hyperlink the word in emails.

NEW DIGITAL SOLUTION

Our team used Bitly to shorten long website link into a shorter and user friendly clickable link.

TEXT, EXPERIENCE, CONTEXT, IMPACT

Our team used Bitly to shorten links from the website of our organizations which we send by email and WhatsApp to other participants at the seminar. It is useful since it also shortens space in the written conversation, making the conversation more readable. It took us less than five minutes to perform the needed tasks.

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+ Easy to use + No need to download app

- Premium features need to be paid

Best Practices

Fun & digital participation Debora Scardacchi & Jasmin Jasarevic Out of the Box International http://outofthebox-international.org/ Out of the Box International is a Network which brings together different actors working on social innovation and advocating for a more creative Europe.

TOOL

Kahoot, Nr. 42 CHALLENGE / TASK

+ Naming the quiz and creating the questions and answers is easy + It is collaborative, as you can share your presentation with existing users. After the presentation is shared with someone it can be duplicated and then edited + No need to download anything + It is fun to use + User friendly + Possibility to use other presentations;

How to engage audiences during presentations.

TRADITIONAL SOLUTION

We would use PowerPoint presentation and participants would need to use microphone to answer questions.+ NEW DIGITAL SOLUTION

Our team used Kahoot to make presentations more engaging by offering fun and educational content that allowed participants to interact.

TEXT, EXPERIENCE, CONTEXT, IMPACT

We used this application to check the knowledge of the participants about the DigiZation project and about Vienna. We made 5 simple slides with questions and true or false questions. Our presentation was for the group of 12 people and it worked well.

We found out that the application is simple to use and it took us approximately 30 minutes to register and make the presentation.

We noticed that, by using Kahoot application, our participants got really involved, stayed focused on questions and had fun. Kahoot made participants curious and the learning process effective.

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- Can’t upload big images - Participants can choose only one answer - Need to use internet and smartphones/laptops;

IDEA(S) FOR FUTURE USAGE

Can be used for trainings in youth work, evaluation of trainings and meetings.

TOOL TIP(S)

Choose student account at the beginning of registration process to get free version.

Best Practices

Morning journal Albin Fejza Popedu https://www.popedu.org Popedu is a non-profit organisation for non-formal education and we are in a cooperation with the local TEDx event.

TOOL

+ Groups + Text, Video, Audio messaging + Interactive link sharing + Free + Availability

- Certain sharing and communication limitations - Need stable internet connection

Whatsapp, Nr. 78 CHALLENGE / TASK

Event planning and day journaling.

TRADITIONAL SOLUTION

Direct gathering and day evaluation.

NEW DIGITAL SOLUTION

We used Whatsapp like a group chat, in which we intensively mapped our days and journalled through them.

TEXT, EXPERIENCE, CONTEXT, IMPACT

Whatsapp is a common app, that can be used in a variety of ways. The way we used it, was in a group where the coordinator shared information and schedules, in an efficient way so all the members could easily receive and understand them.

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Best Practices

From design to time and team management Albin Fejza, Besian Zenku, Flamur Kasa, Mihaela Stefanoska Youth Development Organization FACTOR https://www.facebook.com/Youth-DevelopmentOrganisation-Factor-1527942647513523/ Improving our community by engaging the youth with empowering activities.

TOOL

Canva, Nr. 11, Doodle, Nr. 14, Trello, Nr. 71 CHALLENGE / TASK

a) Organize and implement a project (week long English summer camp). b) Schedule meetings. c) Design certificates for participants.

- Doodle‘s user interface is + Doodle can handle not user-friendly and would multiple users across benefit a lot from a lot from timezones + Trello has one of the ea- some optimizations (allowing copy/pasting time siest and most compreblocks or duplicating block hensible user interfaces from one day to another) + Canva has a lot of features while remaining - Trello only offers signup or login using Google (no login easy to use and also has with Faebook, GitHub, ...); tons of templates that - Canva has a very limited are practically ready to number of formats available use; for exporting;

TRADITIONAL SOLUTION

a) Have multiple meetings led by the coordinator (top down approach) with every decision going through them. b) We spent up to 30 minutes, each member sharing their schedules. c) Spend time to find a skilled designer willing to help us or spend money to hire one.

NEW DIGITAL SOLUTION

a) We used Trello to put all of the management burden online, to be accessed by all members to contribute directly, however they can (bottom up). b) We used Doodle to save time and allow members to state their availability whenever they want. c) We used Canva so that any member of our NGO could design a kick-ass certificate.

TEXT, EXPERIENCE, CONTEXT, IMPACT

We are sharing our positive experiences organizing the camp this year using the digital tools we learned in DigiZa-

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tion. We had 70 kids participating and 10 staff members looking after them. It was a huge improvement compared to the usual way we have managed camps in the past. A lot of valuable time was saved using these tools while planning and when implementing.

The preparation meetings lasted over 3 months last year but this year using Trello we were able to cut that time down to about a week. Scheduling meetings took us up to 30 minutes, with Doodle there is no need to hold everyone in a room until a time is set, everyone can state their free time on their own.

By using Canva, we created great looking certificates in 20 minutes instead of the 2 hours it would take using Photoshop. Saving 2 hours may not seem a lot, but remember to multiply that by the number of people involved, say 10, 10 x 2 hours is 20 hours.

All that time, multiplied by each tool is a considerable amount that makes a visible difference to the organization. Something else that was quite different was the openness and participation some of these tools provided. Using Trello for managing the project provided more transparence to the member and increase the barrier to entry, especially for members that are shy or new to the team. Having all the tasks on the screen immediately give you an overview of all the task members are working on. Tasks can also be assigned so members know who is doing what, or jump on tasks that nobody is working on. Canva also enables more people to participate since it lowers the barrier to entry for many people by having a simple to use interface and ready made templates allowing even beginners to make professional looking designs.

TOOL TIP(S)

Save Canva designs as PDFs to use/import them as vector graphics. A separate Trello board can be used as an announcement board by making the board public. Trello can be used as a central location for all the files, links, comments, deadlines - this is particularly useful for organizations sharing a lot of Google Drive links or Google documents.

Best Practices

Active engagement and quizzes Florim Rexhepi & Joanna Kaminska Center for Intercultural Dialogue; Out of the Box International http://outofthebox-international.org/ www.cid.mk Engaging young people in order to make a change in the society; [OTB] International network of experts on EU Youth Policies.

TOOL

Mentimeter, Nr. 47 CHALLENGE / TASK

We needed a tool to present and engage the participants through digital devices making sure they stay focused on the topic instead of using their phone to check random things.

TRADITIONAL SOLUTION

+ Predefined templates with big variations + Is highly interactive + It has a timer for quizzes&questions + You can add pictures instantly from Unsplash or Gifs

- You require internet connection to be able to create content - You need to create an account for using it - Its freemium and certain options area limited in the free version - You need the internet to engage the audience; - The audience will require digital device to participate - Text editing is limited

Take away the phones to the basket and kill them with Power Point.

NEW DIGITAL SOLUTION

IDEA(S) FOR FUTURE USAGE

We used Mentimeter as one platform for presentation and participants active engagement through quiz challenges and questions to answer on their phone.

Gathering anonymous opinion; As energizers, to engage people actively; More efficiency during training; Pub quiz;

TEXT, EXPERIENCE, CONTEXT, IMPACT

10 people were engaged in a short presentation about alternative things to do in Vienna. The Mentimeter made it interactive, funny and engaging. Thanks to the headcount we knew that everyone was participating in answering questions.

Due to its interactivity the presentation was interesting and people could express their opinion and knowledge anonymously.

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TOOL TIP(S)

You can export the answers in PDF in a nice report.

Under customize bar check the ‚hide results to make the answers invisible while people are answering. This adds an excitement and most important people don‘t get influenced by the others answers.

Best Practices

Let the work flow!

Ricardo & Eunice ACVS https://www.acvsetubal.org/ ACVS is at the service of the Setúbal community in general, and its priority mission is to promote the integration of immigrants into the Portuguese society, to defend and support the most needy and vulnerable in a circumscribed multicultural community.

TOOL

big plus and it keeps, mostly, a cross platform integration as the other applications also have to be installed and added to Slack Ecosystem. Also in our case, as the free version of Slack, does not directly allow video conference with more than two participants, the use of a third party integrated app „Zoom“, circumvented this restriction and proved to be compatible on computer, tablet and smartphone.

The impact was a centralisation of capabilities and features in the same website/tool, replacing others and making it overall easier to access, edit, and share information throughout the organisation and its members.

Slack, Nr. 63 CHALLENGE / TASK

Searching for a single tool to fulfil multiple communication needs.

TRADITIONAL SOLUTION

In the old times with less technology, one would send letters, SMS, actual calling and fax which is not so popular anymore.

NEW DIGITAL SOLUTION

Our team used Slack to facilitate all the communication within the organization. Keep track and share all the work and progress being made in all the projects and in this way lessening the amount of time one would spend slacking off.

TEXT, EXPERIENCE, CONTEXT, IMPACT

Our experience with Slack was very pleasant as normally we do not use office communication tools. For a free version tool, it provides almost all the features that the paid plans do, just with less capacity, but more than necessary for most small organisations and projects. The channels are very useful in the division of tasks, departments and topics, there is also the possibility of 1 on 1 messaging in the same tool. The channels also allow you to quickly add members and see who is on the channel and their name and title. Adding and retracting access to members, channels and tools when necessary.

The integration with different third party applications is a

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+ Getting updates/feedback from all the projects at once; + Easy access to all the members of the organization + Integration of other digital tools inside Slack, such as Google Drive, Google Calendar, Zoom, Trello, etc. + Commands for setting status, calls, postings, reminders, topics, mentions, etc. + Sharing documents in various formats + Thread view + Create external link for other people outside the organization for specific files + Access management + Different channels for different topics;

- Initial setup best done in the desktop version - The free version is limited: limited message and content search in free version (limit: 10k searchable messages); Limited storage per member (5Gb); and you can only integrate 10 apps; IDEA(S) FOR FUTURE USAGE

Alternative channels can extend the use of the tool outside the workspace purpose.

Best Practices

Easy videos Besian Zenku Youth Development Organization FACTOR https://www.facebook.com/Youth-DevelopmentOrganisation-Factor-1527942647513523/ Popedu is a non-profit organisation for non-formal education and we are in a cooperation with the local TEDx event.

TOOL

Filmora, Nr. 24

+ Easy to upload the videos into the tool and you can even preview the videos before you upload them on your project + Lots of features ( sound edit, insert text, crop and trim and many many more) + Save and edit the projects + Share the video directly from the tool without the need to save it on your phone;

CHALLENGE / TASK

We wanted to capture the moments of the Evaluation Seminar & conference.

TRADITIONAL SOLUTION

We needed a professional video editor and work with Adobe Premiere Pro. NEW DIGITAL SOLUTION

Usage of a tool that is user friendly – FilmoraGo to edit videos in a professional manner.

TEXT, EXPERIENCE, CONTEXT, IMPACT

FilmoraGo is one of the versions Filmora provides and it is used for smartphones as a very powerful tool for video editing. This version is free to download with in app purchases and you can download it directly from Play Store for your Android phone. The tool is very user-friendly, easy to use with a great design of the workspace that makes it easy to navigate and use all of its features very easily.

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- When you finish and save the video you have the FilmoraGo logo;

Best Practices

Map of our minds Florim Rexhepi & Joanna Kaminska Center for Intercultural Dialogue; Out of the Box International www.cid.mk http://outofthebox-international.org/

Engaging young people in order to make a change in the society; [OTB] International network of experts on EU Youth Policies.

+ Real time collaboration + Very simple to navigate + You can add pictures and videos

- It‘s freemium, in pro version you can have much more features

TOOL

MindMeister, Nr. 52 IDEA(S) FOR FUTURE USAGE CHALLENGE / TASK

Our team members live far away from each other.

TRADITIONAL SOLUTION

You can create a presentation and share your ideas in a cool way TOOL TIP(S)

Skype Meetings

Be creative with colours to express different ideas flows.

NEW DIGITAL SOLUTION

Using online tool that can be accessed by invited people all over the world.

TEXT, EXPERIENCE, CONTEXT, IMPACT

Mind-mapping web platform that has a lot of possibilities to plan, organize idea brainstorming, organize projects, organise charts. Now you can do a SWOT analysis online if your team cannot meet physically. Invited persons can access and collaborate in real time.

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Project Organisations

Center for Intercultural Dialogue (CID) Macedonia www.cid.mk Center for Intercultural Dialogue (CID) is a non-governmental, non-profit youth-led organization that works on national level in Macedonia. The Centre for Intercultural Dialogue (CID) is civil society organization working to promote intercultural acceptance and active citizenship through capacity building processes, education and youth work. The organization is youth-led thus their work focuseson many aspects which are of interest for young people: from provision of services and information, to research and support for policy-making and networking. CID is a provider of quality Youth Work and as such is well recognized in Macedonia and Europe for its work. As such, CID is offering training and educational consultancy to various public and private institutions and organizations. CID has two working spaces in Kumanovo with 18 people employed on full time and part-time bases. Their pool of trainers has

7 members with various expertise and experience in working with different groups on different topics. CID is an Adult Learning Providing Center and VET Institutions. CID is especially active in provision of training courses for leadership, organizational and project development, intercultural dialogue and acceptance, conflict resolution, youth policy, youth participation, European citizenship, and social media.

Finish the sentence: „Digital tools are important for our organisation because...“ We can easily communicated internally and externally, promote the work we do and make sure that we can engage more young people.

Finish the sentence: „In our organisation Youth Participation means...“ Engaging youth to participate in decision making process.

What is your organisations favourite digital tool?

Gmail, Wordpress and Facebook

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POPEDU

Project Organisations

Austria www.facebook.com/popedu.org/

Finish the sentence: „Digital tools are important for our organisation because...“ We use them in every part of our work! We love to use digital tools in our trainings and to create positive impact through digital participation!

Finish the sentence: „In our organisation Youth Participation means...“ That everyone can contribute with their expertise, knowledge, talent and passion to make it pop!

What is your organisations favourite digital tool?

Franz

We are POPEDU – we love non-formal education and offline impact through online tools. We aim at empowering aware and active citizens in Vienna, Europe and the world in order to create educated, diverse and inclusive intercultural society. Through intercultural experience we burst bubbles of stereotypes and prejudice and open an international exchange of ideas, thoughts, experience and more, not only in the minds but in concrete actions. We believe that education can be fun, diversity is powerful, people from different backgrounds can work together, and digital can influence the real life. Mutual understanding, respect, collaboration, cooperation, and support are crucial to our everyday work life. We welcome people of every gender, sexuality, religion, race, or country to be a part of our community. All of this happens under the wings of European Union and Erasmus+ programme with the drive from motivated partners and members.

POPEDU promotes free educational opportunities for the European and global youth.

POPEDU is focusing on Youth Information and New Media (through providing youth information, POPEDU strives to help youth achieve their aspirations and promote their participation as active members of society; with selected media, POPEDU provides information in ways that enlarge the choices available to young people, and that pro-

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motes their autonomy and empowerment), Youth Empowerment (POPEDU defines youth empowerment as a way to provide tips and opportunities for youth to develop the competencies they need to become successful contributing members of their communities) and Social Entrepreneurship (with the programs for social entrepreneurship, POPEDU is striving to help young people, students, and young professionals to become future change makers, to develop their careers as social entrepreneurs and to build a better society for all).

In this context, POPEDU members have organized a multiple number of training events, youth exchanges, info sessions, workshops, and have enabled more than 2500 young people across Europe to directly benefit from non-formal educational opportunities.

The aim of POPEDU is to bring educational opportunities and career prospects closer to Austrian youth and thereby to motivate them to become active and empowered in their society.

At the same time, our team has years of experience in working with youth, empowering them to use digital tools for social good, focusing on topics such as: social change, social inclusion, fighting prejudices and discrimination, equal rights.

Project Organisations

Finish the sentence: „Digital tools are important for our organisation because...“ they facilitate the internal and external communication and for sure are essential to develop and shape innovative policies in social entrepreneurship, social cohesion, open digital environment that is our mission.

Finish the sentence: „In our organisation Youth Participation means...“ facilitate them by new and feasible ideas in education and community work, creative cross-sectorial cooperation among different actors and strong networking coalitions.

What is your organisations favourite digital tool?

Facebook

Out Of The Box International Belgium www.outofthebox-international.org Out of the Box International is a Network which brings together different actors working on social innovation and advocating for a more creative Europe with a main mission to provide fresh ideas and solutions acting as a catalyst for positive changes across Europe and worldwide.

Their main goal is to design innovative social projects to respond to the persistent social and economic challenges in order to empower people’s potential and facilitate their active engagement in society.

Out of the Box International have three 4 policy areas: Social Cohesion, Internet, Social Entrepreneurship and European Project and our main target group are young people. In the policy areas, Out of the Box aims at creating tools and policies in formal education & non-formal learning for a knowledge-based society.

They also believe that introduction of an Internet technologies in learning processes is an important aspect in the 21st century. Out of the Box activities in the youth sector are related to following topics: Advocacy initiatives and Non-formal education courses on Cross-sector youth policies at the national and European level; Building expertise of the youth sector to advocate for the recognition of youth work and youth workers as a profession; Building curricula for the studies of youth work and NGO studies by building connections and collaboration amongst youth NGOs,

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Universities, Authorities and Business; Implementation of the training programmes to empower youth workers for quality community work; Creating a bridges between youth sector and EU policy makers by providing space and opportunities for Study Visits at EU institutions; Out of the Box has learned there is no single or simple answer. Social innovation is the result of tremendously complex social processes, sometimes also environmental conditions, and finally individual contributions. There is no proven road to a quality in innovations, especially in the sport where the policies need cross –sector approach and innovative collaboration with outside actors, especially business sector. Their projects all have a few things in common: they are emerging; involve diverse social actors, and aim at making a real difference in the communities that they target. Out of the Box doesn’t create change by doing the same things they has always done.

By introducing diversity they provoke discovery.

Project Organisations

Finish the sentence: „Digital tools are important for our organisation because...“ they facilitate the connection between young people and stakeholders in the same digital platforms Finish the sentence: „In our organisation Youth Participation means...“ having more inclusive and sustainable youth policies What is your organisations favourite digital tool?

Gmail, Canva, Office

DYPALL www.dypall.com

DYPALL Network is an NGO responsible to develop and support an European Network involving 36 local authorities (LA) and civil society organizations active in the youth field (CSO) in more than 20 European countries that aims to involve young people in the decision-making process and to enable municipalities and regional authorities to address the needs and interests of youth. This will contribute to engage youth as active actors of the solutions for their problems, increasing the level of ownership, commitment and involvement of this important part of our communities that is being neglected on this level. DYPALL Network stands for the creation of effective and sustainable involvement of youth on decision-making with and in cooperation with local authorities through the development of strategies, the building of structures and relations of trust and between actors.

They believe that creating an effective and sustainable involvement of youth on decision-making, improving the work culture between local authorities and youth organisations they can contribute to implement more sustainable youth policies at local level.

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Together with local municipalities and civil society organizations active in the youth field they: 1. Develop structures and mechanisms for youth participation in decision-making at local level 2. Identify best practices and introduce innovative approaches on public governance in cooperation with local authorities and civil society organizations active in the field of youth 3. Foster youth engagement and inclusiveness in representative and participatory democracy processes 4. Build capacity and provide technical assistance on various areas and processes like policy making, advocacy, structured dialogue, co-management, and more 5. Mainstream youth policies at local and regional level (such as youth Guarantee schemes) to develop cohesive and engaged societies. DYPALL have been supporting the network since 2015 by a group of experienced educators and youth workers in the national and European education areas.

Partners

Municipality of Kumanovo Macedonia www.kumanovo.gov.mk

Youth Council of Municipality of Shtip Macedonia www.facebook.com/sovetnamladishtip/ Youth Council of Municipality of Shtip is a governmental organization. It include five members and other co-workers. We work main on the local level and our focus is to make projects that are interest and educative for the youth in our town.

Also we participate in Erasmus projects and we want have our Erasmus project one day.

“The Municipality of Kumanovo“ is an official institution that serves primarily to meet the needs of citizens in all existing sectors, as well as protecting the environment and improving the services of living in the municipality itself.

Center for Youth activism CYA Krik Macedonia www.krik.org.mk Center for youth activism KRIK is non-governmental, non-profit organization established by young people, led by young people and it works for and with young people.

Agora-Aveiro Portugal agoraaveiro.org

Associação Unificar

Agora-Aveiro is an organization that promotes active citizenship, gather efforts and make change happen in our community. We have impactfull local activities, such as „Plantar o Futuro“ and „Are you brain enough?“ and a local Theater of the Oppressed collective, as well as Erasmus + projects and EVS.

Portugal www.unificar.pt

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Unificar is a non-profit association that creates responses to the prevention of risk behaviors and education for citizenship.

It assumes a global, integrated and inclusive position in the work it develops, promotes values ​​of autonomy, empowerment and responsability of the subjects.

Europe

We love Europe.

We love Erasmus+.

The DigiZation project and also this booklet was made possible by funding of Erasmus+, the European Union programme for education, youth, training and sport .

Find out more about the programme here: https://ec.europa.eu/programmes/erasmus-plus/ https://www.facebook.com/EUErasmusPlusProgramme https://twitter.com/EUErasmusPlus

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Participants

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Participants

and many more...

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