EMPLOYEE ENGAGEMENT
LABOR PRACTICES AND HUMAN RIGHTS SGC abides by all applicable labor laws and strives to ensure every employee has a safe, healthy work environment. We have rules and practices in place to promote health and safety and prevent harm in the workplace, as well as established systems for reporting issues or unsafe conditions.
SGC’s employees are the key to creating an extraordinary brand experience for our customers. We prioritize attracting and retaining diverse talent while addressing feedback from our employees and applying it to drive change. We invest in and support our employees though training programs, competitive benefits, and fostering a positive, caring workplace culture.
EXPECTATIONS FOR OUR SUPPLIERS We work to ensure that our global manufacturing and supply chain partners respect human rights and maintain fair working conditions. Through our human rights due diligence process, we evaluate supplier social compliance certifications as well as compliance with our policies. As detailed in the Supply Chain Management section of this report, supply chain partners are expected to adhere to our Code of Conduct and the policies outlined in the company’s Supplier and Vendor Compliance Manual, along with any human rights clauses contained in our divisions’ policies and procedures.
TALENT ATTRACTION AND RETENTION The global community continues to grapple with the effects of the COVID-19 pandemic, including the phenomenon of the “Great Resignation” that has challenged workplaces across all industries. At SGC, we increased our headcount by 32.5% in 2021 and engaged our employees proactively to encourage strong staff retention.
Our polices require our suppliers to provide a safe, healthy work environment for their employees and follow labor practices in compliance with all applicable laws and regulations. These policies include protections against forced labor, human trafficking, child labor, harassment, violence, discrimination, and other unacceptable practices. We require suppliers to pay wages and benefits that meet or exceed the legally required wages and benefits for their locality, including legally required overtime wages. If our suppliers are in locations where no wage or benefits laws exist, we require them to engage with local contacts for guidance on the proper local standard of pay for their employees. We take a proactive approach to compliance with fair labor and human rights policies, including regular trainings, audits, and monitoring to drive continuous improvement. In the event of noncompliance in our supply chain, we collaborate with all necessary partners to facilitate solutions and maintain productive relationships. For additional details, please see the Supply Chain Management section of this report.
We invest in a variety of programs to attract and retain employees, including training, diversity and inclusion, bonuses, and a thriving company culture. We offer employees a competitive compensation plan and a robust benefits program that includes a 401(k) plan; medical, dental, life, and short-term disability insurance; wellness activities; and paid holidays, vacations, personal days, and mental health days.
THE OFFICE GURUS: EMPLOYEE ENGAGEMENT SPOTLIGHT Our largest division by headcount, The Office Gurus, conducted employee surveys across its global locations in 2021.
90.3%
OVERALL SURVEY RESPONSE RATE
EMPLOYEE SATISFACTION RATE
97.1%
PERCENTAGES OF SUPPLIERS SCREENED USING SOCIAL CRITERIA FOR SGC’S UNIFORM SEGMENT 100%
100%
80%
80%
60%
92.5%
82.8%
93%
60%
40%
40%
20%
20%
2018
24
92%
2019
2020
2021
25
