Event Buyers Live - Event Reviews

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Industry professionals attended Event Buyers Live 2022 and praised the event, calling it a massive success. StandOut reviews the “productive” and “seamless” industry event

Fantastic. Seamless. Extremely productive. Amazing. Informative. Fun. These are just some of the words used by events professionals to describe their experience at Event Buyers Live (EBL) 2022 last month [November 28-30].

The industry networking event, which took place at Carden Park Hotel, Chester, was a huge success according to feedback from both organisers and suppliers who gathered at the prestigious venue.

After another challenging 12 months, Event Buyers Live connected the live events industry. In fact, the event’s innovative badging technology – provided by Blendology – shows that 4,700 unique connections were made, and more than 630 meetings took place.

Neil Fagg, co-founder of EBL, said: “We strive to make Event Buyers Live the most productive, engaging, and worthwhile event we can, so it was fantastic to see so many events professionals networking and connecting. I know significant contracts have already been awarded and very interesting conversations have taken place. Watch this space for more collaborative partnerships.”

He continued: “We worked with Blendology for the first time in 2021 and their technology was just brilliant to use, so we engaged them once again. This meant our guests could ‘tap’ badges and digitally exchange details. The badging system facilitated an easy exchange of contact details so that events professionals could remain connected post-event.

“I love figures so reading the data has been so interesting. On average, each attendee made 20 new and unique connections. This, coupled with more than 630 pre-arranged meetings, shows the value of the EBL format. We created Event Buyers Live to facilitate honest conversations around procurement and infrastructure requirements and to introduce people to one another; people that we know who could work well together, and I am proud to say that we have done that once again.”

Emily Whitaker, senior event manager at Limelight Sports, agreed with Fagg. The event delivered an excellent opportunity to network and connect. She said: “Event Buyers Live was an amazing opportunity to connect and meet with suppliers and

other event organisers. It was seamlessly organised, with a wonderfully varied schedule. We met some really exciting new suppliers and attended some brilliant workshops and panel talks. The schedule was well balanced with a mix of meetings, talks, networking time, and some downtime. It was brilliantly organised by the EBL team, and nothing was too much trouble. Aside from the networking and insight opportunities provided at the event, it also felt like a great moment to celebrate the year with the wider industry and start to get really excited about the year ahead!”

Amy Foster, project manager at Royal Horticultural Shows agreed. She said: “Event Buyers Live is a truly fantastic event for event organisers and suppliers alike. Meaningful meetings with suppliers are surrounded by interesting talks and roundtable discussions as well as some fantastic dinners that allow networking with fellow organisers and suppliers in a relaxed setting.”

A STAPLE IN MY EVENT CALENDAR

Event Buyers Live 2022 consisted of more than 630 supplier meetings, 15 content sessions, five Net-Walks (think networking and walking), and more networking than you could imagine.

Catherine Bishop, operations director at The Game Fair, described the event as “a staple in my event calendar” and said that it’s a “must” for any event organiser or contractor.

All images: © Aniseed Photo/Jonathan JT Taylor

EVENT BUYERS LIVE REVIEW

Alysha Sorhaindo, operations manager at Running High Events, attended EBL for the first time. Describing the event as “great”, she said: “It was great to meet other event organisers and hear their experiences, to meet suppliers faceto-face and discuss requirements was a lot easier and more efficient than the traditional email or call. The roundtable sessions I really enjoyed and were super useful. I learnt lots and made lots of new supplier contacts and connections.”

Event Buyers Live has built a strong reputation for solid business networking, an insightful education programme and the sharing of industry knowledge. Xsara Sharples, event manager at English Football League, said that she “loved the roundtables and workshops” and learned a lot from her time at the event. Similarly, Ian Fielder, operations director at Green Man Festival, described the workshops and roundtables as informative. He said: “Event Buyers Live is the most useful event we attend all year. It is great to have an opportunity to sit down with suppliers and discuss our projects in detail. The workshops and roundtable discussions are informative, and I always come away with new information and ideas. It’s also a lot of fun and a great opportunity to meet other people in the industry.”

MAKING CONNECTIONS

Events professionals from Formula E, LS Events, Kilimanjaro Live, Method Events, Southampton International Boat Show, Amplify, Culture Liverpool, Bristol City Council, RHS, IMG, DHP Family, NW Live, Avantgarde, Cuffe and Taylor, Identity, Greater London Authority, Limelight Sports, and London Marathon Events attended the respected event, which facilitates pre-arranged one-onone meetings between organisers and suppliers. It gives events professionals the chance to sit down with each other and discuss project and procurement requirements.

Duncan Strain, director of Silent Noize Events, was just one of the many suppliers supporting the event. He said of his event experience: “It was our first time attending EBL and we were not disappointed. Brilliant organisation both pre and during the show and it was a fantastic opportunity to meet and network with many of the key players in the event industry.”

Craig Walkley, event sales consultant at PKL Group, concurred. He commented on his experience: “It was my first experience attending Event Buyers Live and I found it an excellent opportunity to meet potential clients in the industry. What sets it apart from other networking events is that the set meetings were with buyers who had chosen to meet us, meaning we could have good conversations about how we may be able to support them as a business.”

EVENT BUYERS LIVE REVIEW

Paul Sinclair, client development manager, at Five Star Group, also enjoyed his time at Event Buyers Live and valued the opportunity to sit down with event organisers that are looking to secure infrastructure and services for future events. He said: “Event Buyers Live was a fantastic opportunity to meet with so many great minds from within the industry, and something I would highly recommend to suppliers in live events.”

PLACE TO DO BUSINESS

Event Buyers Live 2022 featured several firsts. The organising team introduced a series of Net-Walks, a fireside chat with Parklife co-founder Sacha Lord during the gala dinner, and extended education sessions so that topics such as sustainability and crew welfare could be given more airtime and discussed at length Plus, diversity, equity, and inclusion were at the core of the event.

Ben Whur, director of Proud Events and EBL’s advisor on DEI, was lead ambassador at Event Buyers Live He said: “Event Buyers Live wanted to highlight the importance of educating ourselves so that we become a more diverse and inclusive industry to be a part of.

“This year, I was fortunate enough to work with the EBL team on diversity, equity and inclusion and was honoured to chair a discussion with some incredible panellists. I was equally honoured to work with a team of industry ambassadors to support the event and to develop a diverse and inclusive place to do business.

“The event was a great success and without a doubt, EBL is the stand out industry event of the year. Now that the event is over, I will be working with Neil and the team to assess feedback and look at how we can make EBL 2023 even better.”

Fagg added: “This year has not been without its challenges; we know that life on site has been tough and that there have been a series of common obstacles that people have had to navigate. Therefore, I appreciate the time that everyone has taken out of the office. Their input has been invaluable and has helped make EBL what it is… the place to do business, the place to network, and the place to learn.

“I would like to echo Ben’s comments and just want to say a massive thank you to everyone that attended and supported Event Buyers Live 2022, and who made it so special. From our speakers, our ambassadors, our sponsors and event partners, everyone played their part, and delivered what is the best EBL yet. Roll on 2023.”

With special thanks to Carden Park, Swift MRP, Visions, RedBox Events, iVentis, Blendology, Fantastic Fireworks, Tysers, 2CL, isla, NOQ, Aniseed Photo, and our charity partners ecolibrium and Mental Health UK.

To register your interest in Event Buyers Live 2023, visit www.eventbuyerslive.com

Back to Live

F orward-thinking. Professional. Relevant. Valuable. Beneficial. The best trade event. Fun. These are just some of the words used by events professionals to describe their experience at Event Buyers Live (EBL) 2021.

Since its launch in 2014, the industry event has been hailed a resounding success by organisers and suppliers, who gathered at De Vere Orchard Hotel and EMCC for three days of pre-arranged meetings and networking.

EBL reconnected the live events industry, with data suggesting that more than 4,700 unique connections were made, and more than 700 pre-arranged meetings took place.

Neil Fagg, event director of EBL, said: “It was amazing to see so many events professionals, back in a room, connecting, networking and just looking happy to see old colleagues and make new contacts.

“We wanted the event to be the most sustainable one yet, so we engaged Blendology, a digital badging company. It meant that our guests could ‘tap’ badges and digitally exchange details. The data shows that attendees made 23 unique connections (on average). Our guests loved the new badge; it facilitated an easy exchange of contact details so that events professionals could remain connected post-event and it assisted with our social distancing measures. This, coupled with more than 700 prearranged meetings, just shows the value of the EBL format. The event was created to facilitate conversation and introductions and I am proud to say that we have done that.”

All images © Aniseed Photo

Industry professionals attended Event Buyers Live 2021, hailing the event a huge success. Stand Out reviews the “best professional” industry event

Ben Hardy, managing director of Richmond Event Management, agreed with Fagg. EBL facilitates knowledge-sharing and worthwhile conversations. Hardy said: “I’ve attended the past two Event Buyers Lives. The wide variety of industry peers who attend, across all forms of organisers and suppliers, allows for a great knowledge sharing and networking experience. I have left each event with deeper, more valuable relationships –with existing and new contacts –that have really made the difference on the event sites we operate on.”

Steve Cunningham, director of 20-20 Events, concurred: “EBL has hit on a concept that is a stroke of genius. It’s a very efficient use of everyone’s time and continues to be a very beneficial way of meeting suppliers, other organisers, and industry professionals. I particularly enjoy the roundtable discussions and on top of all that, it’s great fun.”

Cuffe and Taylor’s Joe Robinson, senior event manager and ambassador, praised the event as the pre-arranged meetings “cut out millions of emails” and Catherine Bishop, operations director at The Game Fair, found EBL incredibly productive. She said: “This was my first year attending Event Buyers Live and I loved every minute of it. Event Buyers Live is a must for an event organiser. It is educational and productive, and I am already looking forward to next year.”

Sarah Greene, project director at TBI Media, said that EBL was “the best professional/ trade event I’ve ever been to”. She continued: “I really enjoyed connecting with past colleagues and making interesting new connections across both organisers and suppliers. The meetings, roundtables and presentations were all top class and the event organisation second to none.”

Event Buyers Live has built a strong reputation for solid business networking, an insightful education programme and the sharing of industry knowledge.

Jo Hartle, co-founder of Hartle O’Hare, said that Event Buyers Live is her favourite

event. She said: “It is my favourite event of the year to find suppliers and meet colleagues that are on the same level as myself professionally. The forwardthinking nature of all the conversations only manifests when the right people are in the room.”

Events professionals from the Lawn Tennis Association, Goose Live, WOMAD, SC Productions, LS Events, Wasserman, Formula E, and Culture Liverpool attended the respected event, which facilitates prearranged one-on-one meetings between organisers and suppliers. It gives events professionals the chance to sit down with each other and discuss project and procurement requirements.

Jason Baris, managing director of Blade Rigg, was just one of the many suppliers supporting the event. A previous attendee of EBL, Baris said: “Event Buyers Live is a unique event like no other. The concept ensures that suppliers and organisers both wish to meet and that cuts out a lot of ‘cold pitches’ and chasing people at conferences. You get to sit down and talk business straight away and most times with specific projects or events in mind. It is fantastic

and we will attend again next year. Neil and his team are so attentive and supportive throughout this complex event, they really ensure you get the most out of it.”

Likewise, Amy Gilbert, director of Site Equip, agreed with Baris. It was Site Equip’s first time at EBL – it used the event to meet new contacts. She said: “We have done plenty of exhibitions and I have to say it has been the slickest and most well-organised one we have ever been to. We had a hugely successful time at the event, we were fully booked over the two days and then had six or seven additional meetings with new event organisers –which was very intense but very enjoyable! I don’t know why it took us so long to be there! Wish we did it sooner!”

Tim Cook, managing director of Versatile Venues, has supported Event Buyers Live since its inception. He said of Event Buyers Live 2021: “Having attended all of the EBL events, despite the challenges of the past 18 months, the team staged, for us, the most valuable event to date. Both suppliers and organisers were of great quality and there to network with genuine interest and place business.”

Similarly, Ben Crawford, production and operations director at Wasserman, congratulated the team for “another great event”. He explained: “Yet again, Event Buyers Live provides a great environment for organisers to connect with suppliers and make meaningful and worthwhile connections, as well as a great place for the events community to network, especially in a time where we’ve been craving human connection for so long.”

Fagg concluded: “We know that everyone has been eager to get together, and network and we know that time out of the office is still precious, so I want to say a massive thank you to everyone that attended and supported Event Buyers Live 2021, who made it so special. From our speakers, our ambassadors, sponsors and event partners, everyone played their part, and delivered what has to be the best EBL to date.”

• With thanks to Energy Generator, Showcase, Tysers, Xpect, Swift MRP, Instant Marquees, Aniseed Photo, Blendology, Dependable Forces, ecolibrium and RedBox Events (Wi-Fi heroes).

They came, they met, they shopped!

Once again, Event Buyers Live proved it was the place to do business

Superb. Invaluable. Amazing. Useful. Effective. By far the best. These are just some of the words and phrases used by events professionals to describe their experience at Event Buyers Live (EBL) 2019.

Now in its sixth year, the exclusive industry event has been hailed a resounding success by event organisers and suppliers who gathered at Heythrop Park Resort, Oxfordshire, for two days of pre-arranged meetings and networking.

Sponsored by Energy Generator Hire, the event presented organisers with a prime opportunity to engage new suppliers and discuss upcoming projects, as well as learn best practice advice in a series of intimate roundtables.

In fact, more than 200 events professionals attended #EBL19, including key decision makers from England Hockey, IMG, Goodwood Festival of Speed, Brand Events, Wasserman, London Marathon and WOMAD.

Rupert Bassadone, head of operations at WOMAD and director of Onsite Event Services, described his experience:

“Event Buyers Live is by far the most useful industry trade event available to organisers. I always look forward to it, the organisation is on point and the networking is unmatched.”

Steve Cunningham, director at 20-20 Events, concurred: “Event Buyers Live is the new wave of industry networking. Not only is it a superb opportunity to meet all the suppliers I’m interested in, but it’s also a great opportunity to meet

my peers in the industry, share and learn from their experiences.”

Susan Lees, city events manager at Culture Liverpool, agreed also, she described the event as an “excellent opportunity to meet new suppliers” and relished the “invaluable time” spent with fellow event professionals.

Great opportunities

Organised by Stand Out magazine, Event

Iain Duncan Smith MP

Images © Jonathan Taylor/Aniseed Photo

Steve Cunningham

Rupert Bassadone

EvEnt BuyErs LivE

Buyers Live facilitates pre-arranged meetings between event organisers and event suppliers. Organisers are provided with a rare opportunity to sit down with suppliers and discuss their procurement and project requirements ahead of the busy event season. As a result, Event Buyers Live is now known as “the place to do business”. A fact bolstered by the vast number of meetings that took place between organisers and suppliers at this year’s event; in excess of 750.

Neil Fagg, event director of Event Buyers Live, explained: “The feedback we have received this year from organisers and suppliers has been incredible. It’s heartwarming to hear from the industry – readers of Stand Out magazine – how much they value Event Buyers Live.”

In fact, Steve Kearney, director of Gallowglass Health and Safety, said that “EBL 2019 was by far the best yet” and Richard Hughes, director of Max Wi-Fi, the event Wi-Fi specialist, agreed: “Event Buyers Live is the only event I regularly attend. Focused meetings with vetted buyers ensures a great return on investment and opportunity to network with focused event professionals.”

Again, it’s a view shared by Mo Jones, director of The TicketSellers, the ticketing and event promotion expert. She explained: “This was our fourth year at Event Buyers Live and once again, it surpassed expectations. A full diary of interesting meetings, plus all the additional opportunities to meet new people and catch up with contacts, is fantastic.”

Jones called EBL “slick” whilst Abigail Philp, business development manager at Loos For Dos, loved the event format. She added: “Loos For Dos love the opportunities that you are presented with at Event Buyers Live. The best organisers are on tap and you are given time to chat through their requirements in a businesslike environment.”

Honest conversation

“Event Buyers Live is in its sixth year and it really has been our biggest and best event yet,” Fagg continued. “We constantly listen to our audience – the organisers and suppliers out in the field – to find out what they want; they want practical information in the form of insightful roundtables and they want opportunities to network.

“That’s what Event Buyers Live strives to deliver, in addition to the one thing that’s

Steve Kearney

Mo Jones

Abi Philp

at EBL’s core – pre-arranged meetings that allow an event organiser and a supplier to sit and have an honest, uninterrupted and open conversation.

“We know that time out of the office is open to scrutiny. But feedback tells us that events professionals recognise the value of the intense industry event, which

As did Luke Wigley, project director at Goose Live. It was Wigley’s first time at Event Buyers Live; and he had such a productive time that he’d “wished he’d been coming for years”. He explained: “I found Event Buyers Live really beneficial and inspiring. In fact, some of the more useful conversations happened off the cuff

roundtables where advice sharing is actively encouraged.

Dan Broadberry, producer at Brands at Work, visited Event Buyers Live for the first time too. He admitted to being apprehensive, but loves the concept now he’s experienced it first-hand. He explained: “As a first timer to a residential networking event, I was apprehensive about attending but once you got stuck in, the event was really relaxed.

“The keynote speakers and roundtable discussions were interesting and insightful. I wasn’t sure that the suppliers were quite

is why it’s specifically structured to be as productive as possible.”

Ben Crawford, production director at Wasserman, is in agreement with Fagg. He stated that despite an already busy start to 2019, he said that EBL19 “was definitely worth carving out a few days to attend”.

Crawford hailed the great suppliers that he met and the connections he made.

during the networking sessions. It’s a great concept that’s really well executed.”

Interesting and insightful

Events professionals at Event Buyers Live receive a structured itinerary, personalised to meet their needs. It includes dedicated networking breaks, pre-arranged meetings and opportunities to take part in practical

Packed roundtable discussions

Ben Crawford

Event Buyers Live is by far the most useful industry trade event available to organisers. I always look forward to it, the organisation is on point and the networking is unmatched

right before attending but I met a few that I will definitely be following up with. You never know what you’re going to find or who you’re going to meet!”

Broadberry defined his experience at EBL as “worthwhile” and he welcomed the knowledge sharing that took place in a number of Event Buyers Live’s insightful, engaging and practical roundtable discussions on access, campsites, event operations, health and safety, event technology, technical event production, festivals, sustainability, generating revenue and increasing footfall.

The roundtables were sandwiched by an insightful opening keynote from Iain Duncan Smith, MP for Chingford and Woodford Green and former leader of the Conservatives, and an advice-filled closing keynote from Piers Linney, entrepreneur and star of BBC2’s Dragons’ Den

Linney closed the two-day event by hailing the power and magic of live events. He told the audience: “If you want to grow your business you need to come to events like this. These kinds of events are great – what could take you two or three years to try and fit into your diary, you can do in two days here.”

Charles Jackson, event director at Captivent, agreed. He told Event Buyers Live’s organising team: “You have a very effective formula that seems even more polished than when I last attended three years ago. Two relaxing days doing business in a great location with some very motivated organisers and suppliers was time well spent.”

Fagg continued: “When we invite an events professional to spend two days out of the office to attend Event Buyers Live, we appreciate that in this time-poor world

that we live in, it may seem like we are asking for a lot. Yet, it’s evident in all the great feedback that we have received that Event Buyers Live is worth the trip.

“What organisers need to ask themselves is ‘can I afford not to attend?’ and that’s because we have tailored the event to be jam-packed full of networking, pre-arranged meetings and learning.”

He concluded: “That’s not to say that we have not already taken on board valuable feedback from the 2019 event. As an organiser, we too want to learn how best we can improve the Event Buyers Live experience so that it’s productivity cannot be brought into question.

“Event Buyers Live will be back with a bang in 2020 [#EBL20]. We already have a few plans up our sleeve and so the next edition of Event Buyers Live will be even bigger and better than ever before.”

Neil Fagg

Dan Broadberry and Piers Linney

Supplier Booking Form

STANDARD TERMS AND CONDITIONS

DEFINITIONS

The following expressions shall have the following meanings:

"The Event" means Event Buyers Live pertinent to the booking form.

"The Organisers" means Stand Out Multimedia Ltd, "The Supplier" means any individual; partnership, company or organisation and the staff or agents of any such company or organisation contracting with the organisers to hire stand space or attendance.

"The Event Premises" means the venue premises pertinent to the subject Event, or such other place at which the Event shall be held.

"The Owners" means the owner of the Event Premises and any person or company from whom the organisers shall have leased, rented, licensed or otherwise obtained possession of the Event Premises.

TERMS OF PAYMENT

20% of total invoice within 10 working days of booking

50% of total invoice required 6 months prior to event 100% of total invoice required 8 weeks prior to event

GENERAL

The allotment of any space on the Event Premises by the Organisers is made only upon the Terms and Conditions as printed herein and these Terms and Conditions shall apply (to the exclusion of all other Terms and Conditions) to all contracts with the Organisers to hire stand space on the Event Premises unless (and then only to the extent that) they are expressly excluded or varied in writing by the Organisers.

The Supplier shall be bound by and comply with and be deemed to have full knowledge of the Rules, Conditions and Regulations of the Owners, a copy of which may be inspected at the Organisers offices.

UNITS OF STAND SPACE

The Organisers have full power to determine in every respect the allocation of space and the position of any stands on the Event Premises, and the Supplier will accept a substituted space if set by the Organisers.

SIGNATORIES

The person or persons signing the Supplier confirmation booking form on behalf of the Company shall be deemed to have full authority to do so on behalf of the Supplier and the Supplier shall have no right to claim as against the Organisers that such person or persons did not have such authority. If the Supplier’s application is refused the Organisers will return the money sent with the Suppliers application. If the application is accepted the Supplier must pay the balance of the agreement as outlined above. In the event that the Supplier shall fail to pay the balance of the rental due then without prejudice to their other rights the Organisers shall be entitled to charge interest on any sum payable in accordance with the terms of payment at a rate of 3 percent per month from the due date until the date of actual payment and the Supplier shall be liable for all costs and expenses (including legal costs) incurred in the collection of any outstanding sums.

CANCELLATION OR DEFAULT BY THE SUPPLIER

The Supplier will not be at liberty to cancel or withdraw its application once the Organisers have accepted it. If, however, the Supplier notifies the Organisers in writing within six months of the Event, or eight months of any overseas Event, that owing to unforeseen circumstances it is unable to occupy the space allotted to it the Organisers may at their discretion cancel the allotment without prejudice to any claim, by the Organisers against the Suppliers. Should the Organisers succeed in re-letting any such cancelled space at a fixed charge, they may, at their discretion, relieve the Supplier of part of its responsibility for payment in respect of the vacated space. If the Supplier shall fail to pay any sum due to the Organisers or shall contravene or fail to observe any of the requirements of these Terms and Conditions, the Organisers reserve the right to revoke its allotment of space and to remove and exclude the Supplier, its agents and property at its expense from the Event Premises and to re-allot the stand space. Such action by the Organisers shall not prejudice any other

remedy they shall have against the Supplier nor discharge the Supplier from its obligations to pay any sums due or to become due hereunder.

INSTALLATION AND DISMANTLING

The Supplier is responsible for ensuring that all stand fitting and exhibits are erected or constructed and maintained to reasonable and proper standards of construction, have regard to planning, fire and other regulations of local or other authorities and without damage to the Premises. The Supplier must arrange and pay for the conveyance of goods to and from its stand space in the Event and for their installation and subsequent removal and disposal. Any property belonging to the Supplier or its agents and remaining after the end of the dismantling period may be removed and sold or otherwise disposed of by the Organisers at the Supplier’s expense.

FORCE MAJEURE AND REARRANGEMENT

In the event of any abandonment, postponement or limitation of the use of the Event Premises or of any of the services provided therein, resulting from unforeseen circumstances, force majeure or by reason of strikes, lockouts or other labour troubles, war, Act of God, or action of the Owners, intervention by an outside authority or by a decision found necessary by the Organisers for reasons beyond their control, the Supplier or his agents or contractors shall have no claim against the Organisers in respect of any resulting loss or damages and the Supplier’s liability under its contract shall not be reduced. Whilst the Organisers will make every effort to accommodate the reasonable requirements of the Supplier in any rearrangement of the Event which they shall make, the Organisers do not warrant that any space allotted to the Supplier pursuant to any such rearrangement will be of the same size or shape as the stand space previously allotted to the Supplier and will not be liable to compensate the Supplier in respect of any loss or damage occasioned by the exercise of the Organisers’ right of rearrangement except in circumstances where a special requirement of the Supplier in respect of the size or shape of its allotted stand space shall have been notified to the Organisers in writing and the Organisers shall have accepted in writing that they will take account of such requirement in any rearrangement of the Event.

CLAIMS, INDEMNITY AND INSURANCE

The Supplier shall indemnify and keep the Organisers indemnified from and against all losses (including consequential and indirect loss), charges, claims, liabilities, actions and expenses whatsoever which the Organisers may suffer or incur or which may be made against the Organisers in connection with or arising out of: The occupation by the Supplier of an allotted stand space or of any act, omission or negligence of the Supplier or its agent or any person acting under the direction of the Supplier or on the Supplier’s behalf. Without prejudice to the above paragraph, any injury or loss to any person or damage to or loss of any property caused, directly or indirectly, by the Supplier or its agent or any person acting under the direction of the Supplier or on the Supplier’s behalf, and any alleged defamation or libel or any alleged breach of infringement of any copyright, trade name, trademark or patent by the Supplier during the period of its occupation of any allotted stand space or otherwise in connection with the Event. The Organisers shall not be liable to the Supplier for any loss or damage suffered by the Supplier as a result of the state of repair of the Event Premises. The Organisers shall not be liable to the Supplier for any loss or damage suffered by the Supplier arising directly or indirectly from any act or omission of the Organisers affected for the purpose of complying with or discharging a contractual obligation to the Owners. Whilst every effort will be made by the Organisers to arrange the maximum number of appointments, the Organisers cannot be held responsible for any shortfall in such numbers, for whatever reason. No refunds will be given if the number falls below that agreed with the Supplier. The organisers do not guarantee a full meeting’s agenda. Whilst every effort will be made by the Organisers to ensure that clients have the appropriate purchasing power, no responsibility can be taken, and no refunds given, if the quality and responsibilities of any clients should fail to meet the Supplier’s expectations.

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