Modern Spa January 2015

WWW.MODERN-SPA.COM

New Year, New Spa Business Boosting Ideas for 2015 Beauty Trends for Spring – Brand-Epedia – The Success Stories

JANUARY 2015

Fifty Shades of Grey Movie © 2015 Universal Studios. All rights reserved.

LW1859.CK - MODERN SPA AD 50 SHADES .indd 2

#SURRENDERTOCOLOR

15/12/2014 15:41

Cement the Deal

My Silk Tie

Dark Side of the Mood

Romantically Involved

Embrace the Gray

Shine for Me

Surrender to Color

THE GLOBAL SALON BRAND

Call 01923 240010 or visit www.opiuk.com

LW1859.CK - MODERN SPA AD 50 SHADES .indd 3

15/12/2014 15:41

GI V E YOU R CL I E N T S T H E BROW S T H EY DE SERV E

Charge from £25 for every brow treatment and get access to the complimenting Make Up by HD Brows retail range.

Training starts from £995 + VAT

084 4 801 68 14 | hdbrows.com

INTRODUCTION

Welcome to the January issue of

H

appy New Year!… I know, this time of year can be a bit like Marmite, you’re either a lover or a hater of NYE and all the traditions it brings…Whatever your thoughts – it is undoubtedly a time to reflect… plan for world domination, or to make some simple resolutions you can actually keep. I love the quote by Poet Anatole France, “To accomplish great things, we must not only act, but also dream; not only plan, but also believe.”

If you like the sound of that too, turn to page 22 and read our New Year, New Spa! We offer ideas on planning your own spa makeover – from bed improvements – to new gadgets and some fantastic treatment menu ideas.

If that’s not enough, page 19 ‘Brandepedia’ showcases the secrets to our most beloved brands’ successes, and, where they failed, and lets face it we can all learn from both hits and misses when

it comes to business.

Page 27 tackles the sensitive issue of treating clients with illness. We have some sound advice on how to heal those in need.

Looking for nail inspiration for spring?

Then take a look at the biggest trends straight from the shows on Page 57.

You’ll certainly gain the insight into the bold and beautiful looks – think of it as the must-have mani guide at your fingertips.

Page 67 showcases some inspiring Mothering Sunday ideas – it always has a tendency to creep up on us… and as they say, preparation is key…

And head to the back page for ‘My Life’ as this month features the inspirational, spa and skincare guru, Noella Gabriel of Elemis.

What we’ve been up to this month…

Trying out the new Leonor Greyl treatment room at Urban Retreat in Harrods.

Look out for the review in the February issue.

Enjoy the issue and Wishing you all a spa-sparkling 2015!

Sarah enjoyed a spa Lunch at The Health Spa at Foxhills.

Sarah Joan Ross Editor-at-large

JANUARY 2015 | WWW.MODERN-SPA.COM | 5

Distributed exclusively in the UK and Ireland with love and respect by:

1 Clayton Wood Bank Leeds LS16 6QZ t. 0845 210 6060 sweetsquared.com Authorised distributor partners: Dublin 01 408 9191, Edinburgh 0131 333 3180, Glasgow 0141 427 7735, Manchester 0845 200 0311

/sweetsquared

@sweetsquared

New Year, New Opportunities The ideal express service to introduce into your Spa INFUSED WITH ARGAN OIL • 2 HOUR WASH-N-WEAR SOLUTIONS • 6 SOLUTIONS RANGING FROM 8-15% DHA

FREE

Trra aining day with all MoroccanTan Kits*

Call 0845 210 6060 for details

CONTENTS

35 13

Spa & Beauty Bulletin The launches and need-to-know news

61

Editor’s Picks The Editor’s Pick of the Best Products

Publication Manager Lee Shearer – lee@modern-spa.com 01795 509102

19

Brand-Epedia Timelines of the most successful brands in spa

67

Spa Boutique Inspiring Ideas for Mothering Sunday

Sales Manager Jen Shearer – jen@cimltd.co.uk 01795 509102

22

Business Feature New Year…New Spa - Unique Business Boosting Ideas for 2015

69

Product Directory Spa and Beauty Listings

70 27

Treatment Focus Unfit for Service? Sensitive Spa Advice

My Life Noella Gabriel of Elemis

33

Spa Guide Editor’s Picks of the Best Stay and Day Spas

57

Beauty Trends Show & Tell – The Best Manicure Shades Hot off the Catwalk

Editor Sarah Ross – sarahr@cimltd.co.uk

Studio Manager Paula Smith – paula@cimltd.co.uk Design and Production Grant Waters – grant@cimltd.co.uk James Taylor – james@cimltd.co.uk 01795 509108 Credit Facilities Manager Susan Cooter – creditcontrol@cimltd.co.uk 01795 509103 Chief Executive John Denning – jdenning@cimltd.co.uk No part of this magazine may be reproduced or stored in a retrieval system or transmitted in any form – electronic, mechanical or physical – without express prior permission and written consent of the publisher. Contributions are invited and when not accepted will be returned only if accompanied by a fully stamped and addressed envelope. Manuscripts should be typewritten.

No responsibility can be taken for drawings, photographs or literary contributions during transmission or in the editor’s hands. In the absence of an agreement the copyright of all contributions, literary, photographic or artistic, belongs to CIM Online Limited. The Publisher accepts no responsibility in respect of advertisements appearing in the magazine and the opinions expressed in editorial material or otherwise do not necessarily represent the views of the Publisher. The Publisher cannot accept liability for any loss arising from the late appearance or non publication of any advertisement. Information about products and services featured within the editorial content does not imply an endorsement by Modern Spa magazine. © 2015. CIM Online Limited, The Goods Shed, Jubilee Way, Whitstable Road, Faversham, Kent ME13 8GD.

61

47

JANUARY 2015 | WWW.MODERN-SPA.COM | 9

Untitled-5 1

20/11/2014 16:18

2nd A4 PHYTO ADVERT_Layout 1 20/11/2014 17:42 Page 1

Energetic Skincare

A new, cutting edge yet wholly natural, non-invasive skincare concept for your spa An East meets West skincare system for face, body, hair and scalp based on the 5 elements of Traditional Chinese Medicine: Wood, Fire, Earth, Metal, Water.

BOIS - WOOD HOLZ - MADERA

FEU - FIRE FEUER - FUEGO

TERRE - EARTH ERDE - TIERRA

MÉTAL - METAL METALL - METAL

EAU - WATER WASSER - AGUA

Combines principles of TCM and Ayurvedic wisdom with high-tech science - innovative natural, active ingredients of proven efficacy and state of the art therapy machines ●

● ●

●

●

Superb retail ranges, wide range of professional face, body, hair and scalp treatments, attractive margins Products made in our own Swiss laboratory with a 35 year pedigree of R&D Start-up packages tailored for your spa and client profile, with opportunity for your own concept design and signature treatments Full product, treatment, customer care, and business development training and support for therapists and staff at all levels Owned and run in the UK by a beauty professional with 25-year industry experience with friendly, caring UK support team

Harness the power of natural, energetic skincare ●

●

●

●

●

●

Natural ingredients such as clay, algae, plankton, trace minerals, Swiss mountain water and essential oils of the highest quality Exceptional skincare products with vital renewing, replenishing, and energy balancing properties Organic certified product lines and the award winning anti-ageing ‘Ageless’ range Specially designed energetic treatments for face, body, hair and scalp that work with reflex zones, meridians, acupuncture points and chakras Opportunity to offer changing treatment menu in line with TCM energetic seasons Manual massage, state of the art lymphatic drainage and light therapy equipment, contouring and slimming treatments, non-invasive face lifting

PHYTO5 can be found in hotels and spas around the world – be one of the first to offer this unique range in the UK. Contact us for more information or to book a personal visit and experience one of our unique treatments for yourself.

Find out more at www.phyto5.co.uk T: 0800 206 1263 E: info@phyto5.co.uk Twitter: @phyto5uk Facebook: /phyto5uk

BEAUTY & SPA BULLETIN

SPA BULLETIN The latest product news, views and launches

Hair, care The buzzword at the shows was ‘conditioned volume’. Recreate the looks in your spa with Davines, the sustainable beauty company is offering a Sea Salt Spray. The principle ingredient, sea salt, aims to add fullness to the hair whilst leaving a mat finish. The styling spray is formulated without the use of parabens and no added colourings. While the Volume Boosting Mousse contains a new generation resin and gives body and volume at the roots, supports styling and endures humidity. www.davines.com

Great reads for your spa In I want to be calm, author, Harriet Griffey will help you gather your thoughts, your feelings and yourself. It includes useful exercises to promote brain activity, practical solutions to managing emotions and moods as well as constructive advice on breathing, meditation and diet, Harriet also includes inspirational quotes from leading psychologists, sporting heroes and ancient proverbs to help start your day in the right way. A great way to inspire your clients too.

There’s also a I want to Sleep version, that explains how to deal with jetlag, time zones and shift work. www.harrietgriffey.com JANUARY 2015 | WWW.MODERN-SPA.COM | 13

BEAUTY & SPA BULLETIN

Happy Birthday Pro-Collagen Marine Cream Since its launch in 2003, this was always to be known as a different kind of anti-ageing cream. From the intelligent marine algae that offers a collagen workout - to the glorious mimosa and rose smell – it’s one of the hardest working creams in the business. Need stats? A pot of ELEMIS Pro-Collagen Marine Cream sells every ten seconds. And there’s a reason for that. It works. £99, launching in February. www.timetospa.co.uk

Hot New Wax Repêchage SeaSmooth Artisan Seaweed Wax is a soft, creamy wax infused with select sea plants that deliver vitamins, minerals and trace elements for unparalleled smoothness.

This rich, creamy formula provides for precise application and adhesion. Zinc Oxide is added to provide natural antimicrobial action while Aloe Vera helps to relieve visible irritation. “Waxing isn’t just about hair - it comes in close contact with the skin. My goal was to create a wax that not only beautifully removes hair, but also helps to prevent and alleviate common sides effects on the skin associated with waxing,” said Lydia Sarfati, Repêchage CEO & Founder. www.repechageuk.com

Fairytale Nails Nail brand Morgan Taylor have partnered with the live-action Walt Disney film, Cinderella, which will be opening in cinemas on 27th March 2015. Expect to see dreamy shades of peach, blue and shimmery silver, perfect for big and little hands alike. www.louellabelle.co.uk

14 | WWW.MODERN-SPA.COM | JANUARY 2015

Direct from the Dead Sea, a sublime therapeutic skin care range for the face and body

Use promo code “ModernSpa� for an exclusive 10% discount on all orders at www.shoplacure.co.uk

Make Me

As seen in:

An innovative range of aromatherapy complexes and mud wraps infused with the goodness of Dead Sea minerals

For Spas, Beauty, Health and Wellness Centres For the full range of La Cure products, visit www.shoplacure.co.uk LaCure UK Limited Tel: 01202 871188 Email: sales@lacureuk.co.uk

Like us on Facebook

/LaCureMakeMe

Follow us on Twitter

@LaCureMakeMe

CND, SHELLAC and the logo are trademarks of Creative Nail Design, Inc. Š2014 Creative Nail Design, Inc.

Distributed exclusively in the UK and Ireland with love and respect by:

1 Clayton Wood Bank Leeds LS16 6QZ t. 0845 210 6060 sweetsquared.com Authorised CND distributor partners: Dublin 01 408 9191, Edinburgh 0131 333 3180, Glasgow 0141 427 7735, Manchester 0845 200 0311, Ellisons 0845 130 6126

loveCND.com /sweetsquared @sweetsquared

NEW TION COLLEC NOW LE AVAILAB

NEW Shades!

CND™ SHELLAC™

Brand 14+ Day Nail Color

Retreat to the peaceful harmony of nature.

Watercolour impressions of the luminous landscapes.

Serene. Reflective. Lighthearted.

Discover the new collection.

Find this nailstyle at cnd.com/ nail-salonservices/ nail-fashion

Want to know more?

Call us on 0845 210 6060 or go to sweetsquared.com

SE141101A_Layout 1 15/12/2014 16:20 Page 1

Kleraderm cares about the next generations

BOTOFIT ~ FOR NATURAL ANTI-AGEING Botofit is the result of technological and innovative research, based on the benefits from hexapeptide with botulin-like effect. Regular use visibly smooths expression lines on the forehead and around the eyes leaving the face with a new freshness and radiance.

Skin Evolution Limited UK Supplier: AHAVA, Docteur Renaud, KLERADERM & Ordinary Skin Care

e: office@skinevolution.co.uk

PO Box 275, Cheltenham, Gloucestershire GL51 4YT

https//www.skinevolution.co.uk

t: 01452 864574 f: 01452 862580

https//www.doctor-renaud.co.uk

ADVERTORIAL

BRAND-EPEDIA We talk to three brands on their history, the highs and lows, follow their successful steps and ask their advice for start-ups…

SUNSPA

EYELASH DESIGN COMPANY

“T

here have been many highlights but getting the Canyon Ranch cruise ship contract after tough competition pitched was very exciting.

All businesses have low points at times, I’ve found that the best way to handle this is to identify why it is happening and try to sort it out. Most of ours have been IT problems notably a serious computer Trojan virus was a major blow.

The moment we knew we had made it was when the international market kicked off and we started to get a lot of international distribution enquiries from companies who had done their research and identified that we are a first class brand. We now distribute to over 30 countries worldwide.”

ADVICE FOR START-UPS? “My advice when starting a new business is to only doing something that excites you and that you have some knowledge about your target market. Be prepared to take an educated risk and treat your customers, as you would like to be treated. Most of all... enjoy it.”

Christina Jenkins, Director

TIMELINE 2005 The Eyelash Design Company was founded by Beverly Piper and Christina Jenkins 2006 Lash Perfect was launched which created strong International interest 2008 Lash FX our College and Wholesale brand launched 2009 Lash FX product line increased due to increased college and wholesale.

Demand 2010 Research and development of Hi Brow retail was completed and launched 2011 Xpress lashes launched 2013 Hi Brow Professional launched 2014 Brow Perfect testing completed and launched 2014 Russian Layering and Tahitian feathering advanced techniques introduced 2015 Major distribution contracts due to be finalised and exciting new retail products completed

S

unSpa began in 2002 when the two women founders of the brand commissioned an English freelance female cosmetic chemist to produce a high quality formula for a tanning lotion that could be used as a spray tan and spray tan aerosol. At that time the only spray-tanning product in the UK was a USA import so SunSpa was the first UK spray-tanning brand.

Sunspa is a leading brand in Scandinavia, which is a very discerning market. It’s used by numerous Hollywood A-listers. In blind tests is often mistaken for a natural tan because of the “non-orange” look. When the recession started in 2008 over a number of months we saw more than 600 of our salon customers go out of business. By concentrating on the overseas market we more than made up the losses. The media excitement over the original “Tan-in-a-Can” is when the international enquires started coming thick and fast.

ADVICE FOR START-UPS? Get advice from people who have already been successful in a similar business rather than from “professional” business advisors.

JANUARY 2015 | WWW.MODERN-SPA.COM | 19

ADVERTORIAL

BIO SCULPTURE TIMELINE 2002 SunSpa began when the two women founders of the brand commissioned an English freelance female cosmetic chemist to produce a high quality formula for a tanning lotion that could be used as a spray tan and spray tan aerosol. At that time the only spray-tanning product in the UK was a USA import so SunSpa was the first UK spraytanning brand 2005 Unfortunately, the founders were hampered by problems beyond their control such as factory faults and delays so in 2006 the brand was re-launched in a new UK company.

2006 Re-launched.

2007 Consumer products launched in Denmark. Expansion since then in Denmark, Norway, Sweden, Germany, Benelux, Poland, Spain and Portugal.

2014 Professional-only products in the UK until end of 2014.

B

io Sculpture Gel is the original colour nail gel. Created in 1988 in South Africa by Elmien Scholtz, a cosmetic science graduate, the product entered the UK beauty industry in 1999.

Bio Sculpture Gel is applied as an overlay onto natural nails by a qualified nail technician. The permanent colour gel is strong and flexible, with a glossy finish, which lasts for up to three weeks.

Bio Sculpture Gel boasts an advanced nail treatment that strengthens and conditions nails. The flexible coating moves with the nails, protecting them, whilst allowing them to grow without breaking.

As well as the revolutionary nail gel product, the Bio Sculpture Gel range also includes over 150 nail varnish colours, nail care products and a range of spa products for hand and foot care, all designed to ensure the most perfect nails at all times.

Bio Sculpture Gel is currently available through beauty salons and independent technicians nationwide. Technicians must gain an official qualification before buying any professional products. Nail varnishes, nail treatments and spa products are available for consumers to buy through Bio Sculpture Gel registered salons and technicians.

ADVICE FOR START-UPS? Our advice to anyone starting their own business is to believe in your product and to always remain true to your core values.

20 | WWW.MODERN-SPA.COM | JANUARY 2015

TIMELINE 1988 After extensive research and development, Bio Sculpture Clear Gel was registered as the world’s first soak-off gel, a nail hardening treatment that cured under a UV light with a crystal clear finish.

Shortly after Bio Sculpture Sculpting Gel was developed, a flexible and durable gel that could create a natural looking gel extension, this was yet another first in the nail industry.

1990 The first Colour Gel ‘Pillar Box’ Red was launched, providing a non-chip nail colour for up to three weeks; this remains our most popular colour to this day.

1999 Bio Sculpture was launched into the UK market by René Lipsitz and her team.

2010 Treatment Gels were introduced into the product range, enabling technicians to customise treatments to suit individual needs according to the condition of their client’s nails.

2011 Bio Sculpture released the luxurious Spa Products range.

2012 Bio Sculpture launches its revolutionary LED lamp, curing all Gels in just 30 seconds and reducing Bio Sculpture Gel colour overlay applications to only 30 minutes.

2015 New colours are launched into the collection twice a year for Spring/Summer and Autumn/Winter adding to the range that currently comprises of over 150 colours.

The new concept in tanning for salons and spas

SUNJUNKIE.COM THE PROFESSIONALS

CHOICE Sunless Tanning Experts

Sold exclusively in Sunjunkie boutiques and at www.sunjunkie.com

Spray Tanning INTRODUCES BODY SCULPTING TECHNOLOGY Exclusive Salon and Spa Packages

As seen at

NEW YORK FASHION WEEK

SUNJUNKIE.COM www.sunjunkie.com | sales@sunjunkie.com | +44 (0)161 491 4499

BUSINESS FEATURE

NEW YEAR…NEW SPA! Modern Spa offers some unique ideas on how to boost business for 2015

3 Simple Steps To Start Building A 5-Star Reputation Online by Cassandra Antoine at esparkleonline.com

E

veryday spa-goers visit review sites, such as spafinder.co.uk, to look for reputable spas and to give their personal, first hand experience with a specific company. Whether you like it or not, online reviews instantly become an integral part of the purchasing process and your spas corporate identity.

Potential customers also use online spa reviews before making a final

choice. It’s no longer sufficient to just appear on the top of Google’s first page, and have attractive spa photos on your website, to attract new customers.

You’ve got to think ahead and start building trust and credibility with 4 to 5-star online review ratings to get spa lovers to experience your service. The question is, ‘Are your online reviews increasing your spa’s business, helping you gain new customers and helping

you to keep your existing ones? Or, do you have negative reviews that are damaging and de-valuing your spas reputation right now?

No matter what your current online reputation is, you’ve got to make it work in your favour and take action if it’s working against you.

But what steps can you practically take to easily start building a 5-star reputation online?

Making Over Your Spa Treatment Menu by Carmela Rosbottom, founder of PHYTO5

C

reating a seasonal treatment programme throughout the year can attract extra interest and repeat business.

Offering a ‘seasonal passport’ as a course of three or more combination packages over a defined period is good for cash flow and when visitors have paid in advance for their treatments they are often happy to increase spend on products during their visit.

Combining several treatments into one package increases the overall number of treatments possible within one day and higher levels of customer satisfaction tends to come from the sense of enjoying a ‘bigger’ experience.

Higher profits can be achieved even when applying a discount to a package of treatments as there is less turnaround time and reduced costs on items such as laundry.

Combined packages also offer exposure to new experiences and

tasters of other treatments on the menu which the client might not otherwise consider – and they are exposed to more and varied products, so boosting the potential for retail sales without the feeling of being ‘sold to’. Examples include a soothing foot and leg treatment prior to a facial. Or a pedicure, followed by reflexology, and completed with a body massage. Scalp, hand and foot treatments are particularly easy extras to add.

Spas often have the benefit of heat treatment rooms - saunas and steam rooms. These are excellent resources to incorporate into package treatments body and hair masks at no extra cost to the spa and without taking up any of the therapist’s time.

Seasonal Treatment Ideas for Spas Spring An excellent time to focus on detoxing as this when the body’s organs are most able to support a detoxing programme. Treatments can be based around slimming and cellulite treatments

22 | WWW.MODERN-SPA.COM | JANUARY 2015

together with the addition of drainage.

Packages of body brushing, scrubs, massage with appropriate treatment products, hydrotherapy and thermal treatments will all enhance the benefits. Spring is also a good time to go back to basics with your skin care routine which will strengthen and support the skin ready for Summer.

Summer Body treatments can move towards toning treatments and keeping the results of the Spring efforts in tip top shape Waxing, tinting and pedicures with added treatment extras such as masks are great during the Summer for the extra help that feet and toenails need, plus a high quality professional varnish for a stunning finish.

Combination packages with attractive discounts e.g. facials, pedicures, tinting and waxing are particularly attractive at this time. Although the timing of waxing must take into account the need to avoid water and heat treatments. www.phyto5.co.uk

BUSINESS FEATURE

*http://www.brightlocal.com/2014/07/01/local-consumer-review-survey-2014

Train Your Staff To Create ‘Wow’ Memorable Moments The best way to ensure you’re building a 5-star reputation online is to make the culture of your spa reputation focussed.

Your staff will play an integral part in making this shift happen. People plan their spa experience well in advance, and what past customers have said about your staff can play a key determining factor as to whether or not they book with your organisation or someone else.

Each member of staff needs to be made aware of the overall impact their role has on the customer’s experience and journey.

The more ‘wow’ memorable moments your staff can provide your customers, the higher the chance of receiving 5-star reviews online.

Use newly acquired 5-star reviews to inspire your staff, and alternatively use lower rated ones to improve your service (i.e. staff development.)

Collect Your Reviews Spa-goers have the power to voice their opinions online, with websites such as Google + and Yelp. Technology, without a shadow of a doubt, has empowered customers to say what they actually think about your spa and its here to stay. There’s no point in fighting against it, but by using proven reputation strategies you can embrace the change. According to Local Consumer Review Survey 2014, conducted by Brightlocal*, “...88% of consumers say that they trust online reviews as much as personal recommendations.”

Based on this fact, your spa should use a reputation system that collects and encourages your customers to write reviews about your service. Collecting feedback is invaluable and you can use a variety of methods to encourage this activity. The secret to success is to ensure that your spa is being consistent in collecting reviews and that they are current. It’s not as impressive to see the last online review dated back 2 to 3 years. Aim for at least six to ten 5-star reviews online, and prospective customers will think you are trustworthy.

SPRUCE UP YOUR SPA BED

by Laura Johnson Creative Director, BC Softwear New Treatment Bed Makeover Kits This unique kit was first launched for Professional Beauty and is now a firm favourite with our Salon Customers and there are three towel options to suit your preference and your budget Bronze Silver and Gold. Each kit includes 4 towels to transform your treatment room and includes: The Bronze Kit includes: Serenity Couch Cover with or without Head Hole Serenity Jumbo Bath Sheet with or without Head Hole Comfy Bath Sheet Comfy Hand Towel www.bcsoftwear.co.uk / www.towelsoft.co.uk

JANUARY 2015 | WWW.MODERN-SPA.COM | 23

BUSINESS FEATURE

Marketing Your 5-Star Reviews Once you have received 5-star reviews, you want to ensure you’re marketing them online. Genuine 5-star customer reviews can help to convert cold leads into hot prospects. They can also help to differentiate you from your competitor’s overtime. Think of your 5-star reviews as referral agents that are working on your behalf 24/7. The benefit of having 5-star reviews online is that they are not 1 to 1 like a private referral but 1 to plenty.

You should market your favourable 5-star reviews on social media sites as it is great social proof. This will definitely boost your online reputation, visibility and search ranking. There are even more steps available to you when thinking about building a 5-star reputation online but these 3 steps lay the basic foundation. If you need support to develop a strategic robust management and marketing plan for your online reputation, visit www.esparkleonline.com

INVEST IN CUTTING EDGE EQUIPMENT by Alberto Moretti, CEO Aquademy The SpaStream is simply unique in that it can be used without the need for personal supervision. For this reason, it is ideal for private suites within hotels/spa centres so that guests can enjoy such a massage 24 hours a day. It is also perfect for use within the smaller spa business where it might not be feasible or economically viable to have a professional masseur on site fulltime. This, in addition to the growing number of customers keen to create a ‘professional’ spa area at home, it’s easy to use and maintain and can be installed in just a day, depending on the prep work.

SpaStream is made to order at the Aquademy lab in Italy, costing £27,950 + vat (this includes the SpaStream equipment and Spa Bed). The Sea & Thermal water kit adds an extra £1600 plus vat. A full

24 | WWW.MODERN-SPA.COM | JANUARY 2015

breakdown of costings (including energy and water usage) can be provided for individual projects for medium and long-term investment and returns analysis. www.aquademy.eu

design furniture T. 016 70 73 89 79

albert ewan design.com

TREATMENT FOCUS

UNFIT FOR SERVICE? When your spa bed becomes a sick bed, we offer some suggestions on how to train and treat clients with an illness…

ENROL IN SPECIALIST TRAINING with Spafinder and John Bevan, managing director of Spafinder Wellness UK

S

pafinder Wellness 365™ have partnered with Wellness for Cancer to assist resorts and spas in increasing their level of care and expertise in delivering safe treatments to clients who live with, or have survived, cancer.

This partnership will facilitate members of Spafinder Wellness 365’s global partner network to apply for “Cancer Aware” Basic or Comprehensive Certification and provide treatments to those affected by cancer who can often struggle to find trained therapists. Once a spa

or individual is certified, they will be recognised as being “Cancer Aware” on spafinder.co.uk, allowing people living with cancer to find qualified wellness practitioners who are able to provide safe treatment, such as therapeutic massage.

This is a project very close to our hearts and we are delighted to be working on such a worthwhile and vital partnership with Wellness for Cancer.

The aim of the partnership is to help those living with cancer or cancer survivors to feel welcome in a spa environment while providing therapists

with the confidence to treat them effectively.

Wellness for Cancer instructors will assist spas that would like to increase their level of comfort and confidence in delivering safe and nurturing services.

The training is released in individual online modules including videos, action plans, planning guides and resource lists. Modules are made up of 25-minute lessons and will cover topics such as cancer basics, common treatment side effects, bringing compassion in to your service and survivorship. www.spafinder.co.uk

CLIENTS WITH CANCER by Perfect 10, founder Charlie McCorry

W

hen you are – or someone you know is – going through the rigours of cancer treatment, you might think that the last thing of any importance is a beauty pampering treatment. But in fact, taking care of yourself and giving yourself a bit of a lift can be a real boost.

Keeping Things as Normal As Possible It can feel as if they are upside down and nothing’s going to be normal again – so it’s important to maintain some semblance of normality in your everyday routine where you can.

Taking Care of Your Skin If you’re thinking of going for a facial to lift your spirits, go for a deep

moisturising, creamy cleansing facial, not anything harsh.

Explain to the therapist that you’re a cancer patient and that you’re looking for something that’s going to revitalise your skin – which can dry out during harsh chemotherapy or radiotherapy.

Ask for a non-stimulating, alcohol-free toner and finish with a rich and gentle moisturiser. It’s best not to have any exfoliating treatments as they can be too harsh for delicate skin – you might find that as well as drying out, your skin could become sensitised to some treatments. It’s all about being kind to yourself and your skin when you have cancer.

Ask for fragrance and alcohol-free hypoallergenic beauty treatments and products, to take into account your sensitive skin...be gentle on yourself!

Also you need to be very aware of

the hygiene – make sure that your therapist uses clean, disposable applicators, sponges and brushes every time.

Cancer patients undergoing chemotherapy and/or radiotherapy are at a higher risk of infection because the treatments suppress the body’s immune system.

Rub the Pain Away Research has actually proved that an aromatherapy massage is beneficial for cancer patients. The results of the research, carried out by a fantastic charity – Marie Curie Cancer Care that using Roman Chamomile essential oils and products, showed that massage did actually help to improve cancer patients’ symptoms, and their quality of life. www.perfect10mobilebeauty.co.uk

JANUARY 2015 | WWW.MODERN-SPA.COM | 27

TREATMENT FOCUS

BRANDS SUPPORTING CANCER AWARENESS

Useful organisations

Natura Bissé’s Commitment to treating clients with cancer Cancer does more than infect one’s insides, the diseases and its treatment also has the tendency to affect one’s outer appearance as well. Often times, these side effects are temporary and of small significance compared to the seriousness of the cancer, but studies show that improvements to a cancer patient’s appearance and self-esteem can be beneficial in their treatment.

The brand has been collaborating with hospitals and patients to offer free aesthetic treatments, (facial regeneration, scalp and deep body hydration, back and leg massage) to those undergoing cancer treatments. www.naturabisse.com www.fundacionricardofisas.org

www.gcmt.org.uk

General Council for Massage Therapy

Complementary and Natural Healthcare Council (CNHC) www.cnhc.org.uk The Federation of Holistic Therapists (FHT) www.findatherapist.fht.org.uk

Stratum C As a result of chemotherapy, women can suffer hormone imbalances and even enter the menopause. This in turn changes skin. www.stratumc.com

CLIENT TESTIMONIAL “I had chemotherapy and radiotherapy for Breast Cancer when I was 46. I wasn’t in the menopause then and my skin was healthy. 2 years, and the menopause later, my skin had lost some of it’s glow and looked tired and older. I’ve been using Stratum C Eye and Face Cream for about 4 months and like the difference I see and feel. My skin seems firmer and plumper and I like the way it feels when I put the cream on. It instantly feels tighter and the eye cream particularly is very refreshing.”

Carrie, London

28 | WWW.MODERN-SPA.COM | JANUARY 2015

DPS Valentines Heaven Lifestyle Val Ad Jan 15.indd 2

9/12/14 14:56:09

Valentine’s is that time when every woman would like a bent knee proposal, so thinking in advance we asked the angel of skincare herself, Deborah Mitchell how to become the embodiment of beauty on your wedding day.

The brains & beauty behind Heaven Skincare boasts a royal & celebrity fan base from the perfect princess pores of HRH Kate Middleton to the beautiful glow of Queen Beyoncé – even the likes of Katy Perry have lined up to experience the future of facials. With her expert utilisation of organic ingredients from the healing properties of Manuka Honey to the exclusive use of bee sting venom, the verdict is in: all brides need heavenly skin!

make-up will only look great if the make-up artist on her special day has a flawless canvas to work on, so that’s where her pre-wedding skincare regime will ensure the canvas is ready for the masterpiece.

Other than skincare, what are the essential components to having beautiful skin?

So, we managed to catch 5 minutes with the skin expert and quiz her on our brides’ most common skincare questions:

Without a doubt beautiful skin as they say is “Skin Deep” so a healthy diet and lifestyle is key, however that doesn’t mean to say you can’t afford to enjoy yourself once in a while…everything in moderation !

Describe the perfect skincare regime to begin the journey to being a blushing bride.

Your favourite product that no bride can be without?

Every bride should start months in advance with regular facials and detox massages, it is so important to get your skin used to the products, and to allow them to work their magic months before: there is nothing worse than a bride to be leaving her facials to one or two weeks before, because not only is she not giving the products enough time to work, as with any new products in the skin, they will detox and clear out the pores, so there will be the inevitable breakout, and you don’t want that just before the big day!

‘The Bee Venom Mask’ – (The Duchess of Cambridge favoured this above all else in preparation for her big day with Prince Wills- if it’s good enough for Kate- it’s good enough for us!)

The 3 most important rules to follow when it comes to essential skincare?

Cleanse, exfoliate and drink plenty of water. I am always asked this question and it’s always the same answer: keep your skin super clean and you will avoid the dreaded spot breakouts!

Why a bride should have perfect skin on her wedding day?

The bee venom works to control the facial muscles giving an instant lifting and tightening effect almost mimicking the effect a bee sting has on the skin, but without the obvious painful sting. It smoothes the frown lines on the forehead and gets to work on wrinkles, and on a bride’s wedding day will act as a top coat and primer for the skin, giving the bride a smooth surface for foundation application, and above all a lasting flawless make-up! Nature’s alternative to Botulinum Toxin and the first product of its kind, it’s sure to create a buzz within any bridal beauty routine.

Deborah Mitchell CEO Heaven Skincare

Every bride wants to look her best on her wedding day because it’s the one day in her life that she will photographed more than any other day in her life, so its key she looks her absolute best, her

DPS Valentines Heaven Lifestyle Val Ad Jan 15.indd 3

9/12/14 14:56:25

MODERN SPA

Guide

Welcome to our spa section where you will find the best editor approved day and stay spas in the UK and beyond

JANUARY 2015 | WWW.MODERN-SPA.cOM | 33

Join The Revolution In Beauty & Give Your Clients The Body They Have Always Wanted...

Med Contour – A revolutionary non-surgical and non-invasive ultrasound machine specialising in fat reduction and fat loss.

Effective results can be seen right from the first application Your clients’ skin will look more toned and smoother for a more harmonious silhouette To receive a brochure, or for more information on the Med Contour, contact Technical Laser Care on info@technicallasercare.co.uk

www.technicallasercare.co.uk

WORLDWIDE SPA

Lanserhof, Tegernsee Germany

We talk to Nils Behrens, CMO on the multi-award winning combination of modern and holistic medicine at LANS Med Concept and how it’s been setting the standards for a healthy life and personalized detox plans for over thirty years.

JANUARY 2015 | WWW.MODERN-SPA.COM | 35

WORLDWIDE SPA

T

he LANS Med Concept – based on Modern Mayr Medicine and the latest medical know-how – is specifically designed to suit individuals.

They offer an individually designed, sensitive detoxification, cleansing and de-acidification process, sports-sciencebased performance-increasing therapies and energetic treatments. Their tagline is; Replenish your body what is taken from it through everyday life. Their latest property, Lanserhof Tegernsee has been open for 12 months, we take a look inside the world of detoxification.

What do you think are the elements that ensure a successful detox

package?

Our programme always starts with an initial medical examination because you can’t create a detox programme that fits everybody. Furthermore, important elements of the detoxification process are Epsom salts to start the detoxification and the detox treatments such as baths, wraps and massages.

Do you think people are now, more than ever, prepared to travel abroad to detox?

Yes, people are increasingly coming to the Lanserhof properties from abroad.

30 years ago we started with 100% German speaking guests. At present we have less than 65 % with a falling

36 | WWW.MODERN-SPA.COM | JANUARY 2015

tendency, thus an increasing number of foreign guests – we are almost always fully booked.

What are the trends you are seeing in the Detox / wellness industry?

The term detox is, generally speaking, overused. There are already many products and programmes using this terminology that have nothing to do with a serious programme based on medical principles like the Lanserhof is offering.

From my point of view, this is worrying.

What has been the most popular treatment since opening in January 2014?

The Detox-Massage: Lymph drainage

WORLDWIDE SPA

is applied first, followed by cupping therapy to relax the deeper layers of the connective tissue.

What have you learned in the past 12 months?

The bigger surprise is the incredibly high demand for our sports activities.

Our capacity in the area of personal training is always booked up. We explain this by the newly gained energy from the Mayr Therapy which guests like to use to exercise.

In addition, our sports scientists have an approach, which our guests can manage and later integrate into their everyday lives.

What is the spa’s USP? Everything is coordinated by a specialist doctor. Just like in a good orchestra, it only works with a good conductor.

two rarest resources of our time: time and attention. Only this way a holistic treatment is possible.

Tell us about the science behind the Modern Mayr method…

The core philosophy is, that human health depends on a healthy gut.

The Mayr Therapy builds on 4 elements (in German 4 S): rest (Schonung), cleansing (Säuberung), training (Schulung) and substitution (Substitution).

How do you support the team at Lanserhof?

All members of our team also experience the Mayr Therapy as we believe that every employee should be familiar with our core service offers. It is important that also i.e. a receptionist or waiter knows how the guest feels on day 3 of the programme. The mantra for our guests and members of staff is: health begins in the mind. And at Lanserhof…

How do you go that extra mile for clients?

We go the extra mile by offering the

www.lanserhof.com

JANUARY 2015 | WWW.MODERN-SPA.COM | 37

WORLDWIDE SPA

Vitality medicine for men The economic crisis, losses on the stock market and bad balance sheets prompt many men to change their perspective and restructure their values.

A holistic model of vitality medicine for men provides an analysis of physical factors in almost the same manner as an examination of mental, emotional and stress factors.

The starting point for the Body-Mind Method is a blood analysis, from which the parameters for the metabolism, inflammation, tumour markers and hormonal status can be ascertained as well as biological age.

A 24-hour heart rate variability

measurement, the result of which is indicative of the regulation and balance values, the individual energy and stress levels as well as sleep quality and possible cardiac arrhythmias. Plus a top radiologist will perform a prostrate check-up.

Furthermore, Lanserhof have expanded into a new and specialized scientific area of significance for men – psychoneuroimmunology.

Today, it can be proven that acute and psychological stress affects the function of the immune system and can lead to manifest illnesses. Stress means inflammation and consequently also increased ageing, as well-being

38 | WWW.MODERN-SPA.COM | JANUARY 2015

can be equated with a reduction in inflammation and healthy, vigorous ageing.

Our trademark Well-Being Check is carried out with our guests, the aim of which is long-term increase and stabilization of one’s psychological health.

In addition, movement training and mentoring from a personal trainer is included. A nutritional advice is an integral service at Lanserhof. With our ‘foodscan’, our experts identify any food intolerances. The goal here is ultimately a modification of lifestyle, which will enable men to enjoy a fulfilling and healthy life.

Try a 30窶電ay course now

MOST RELIABLE SKIN CARE PRODUCT 2014

*Based on a trial of 122 people drinking skinade for 20 and 30 days

CELEBRATING 5 years of success for Lava Shells®

“Happy 5th Birthday Shared Beauty Secrets, so pleased you are growing from strength to strength and excited about the future...”

Sir Richard Branson

Discover our beauty secrets by calling today on 01869 357701 or visit us online at www.sharedbeautysecrets.com

UK SPA

Foxhills Health Spa, Surrey

We interview Charlene Phipp, Spa and Leisure Director, on the success of Foxhills and how they fuse health, wellbeing and spa with classic country escapism‌ JANUARY 2015 | WWW.MODERN-SPA.COM | 41

UK SPA

Tell us why Foxhills chose a ‘vintage, by the seaside’ theme for the spa?

Our theme across the healthspa is of the 1950’s British seaside, when life in Britain was at its healthiest following the war. We also believe that a spa day at Foxhills should be as welcome as a childhood memory of a day trip to the seaside. The anticipation, that ‘I can see the sea’ moment, the treats and sleepy journey home. All these feelings we hope to evoke Tell me about the ‘unique selling points’ of the spa?

• When you come to Foxhills for a spa day, you become a member for the day and you are able to enjoy the full range of facilities that our country club members would enjoy. These include: A refreshing 20m health spa pool and a 20m outdoor pool Vitality pool with therapeutic swan neck jets Poolside steam room Technogym fitness arena with Kinesis studio

Tranquil spa garden including the Finnish sauna, bubbling hot tub, organic natural pool with hammocks, loungers and day beds (offering spa garden treatments throughout the summer months) 9 hole golf course Tennis courts and squash courts Stunning walking trails • Location, we are surrounded by the tranquil surrey countryside yet only four miles from the M25 and a 20 minute train ride into central London • We have an experienced team of therapists and personal trainers many of which have been with us for over 15 years whilst keeping up to date with current trends and relevant courses. We only employ one college leaver at a time so that we can nurture and train them to the Foxhills standard.

What do you do that differs from your competition?

At Foxhills we don’t purely focus on relaxation and treatments but on overall

42 | WWW.MODERN-SPA.COM | JANUARY 2015

health, wellbeing, and exercise. Our name is a combination of spa and health club. Because we see massage, exercise, nutrition, complementary therapy and good humour as all part of the same job, helping you feel better when you leave.

Why did you choose the particular product lines?

Elemis is the leading luxury British spa and skincare brand which fitted our brand as a typically British country retreat.

La Sultane de Saba was chosen as our bespoke thermal treatment offering as the range enables the therapists to tailor make treatments to the individual.

JESSICA nails is a brand that suits our customer base and is a treatment led experience which targets specific nail problems, caring for the clients nails whilst producing an immaculate polished finish.

We chose Neom as our candle brand primarily because they are organic, containing aromatherapy oils and are

UK SPA

paraffin wax free. They also have a wide range of scents from refreshing to relaxing depending on your specific needs.

Have you recently introduced any new treatments?

Throughout 2014 we have introduced the following treatments and services: Hypnotherapy Acupuncture Active Isolated Stretching Lash perfect Mii Make-up Barre concept Tabata 12 week Detox, exercise and nutrition package Do you do anything different because of the proximity to the golf course?

Recognising that golfers need more attention on certain areas we created our signature golf treatment, which focuses on tension throughout the back, shoulders, legs and feet.

We also offer golf societies the opportunity to have our therapists visit them at the halfway house offering massage using our onsite massage chairs.

What is proving to be the most popular? Are you seeing a trend in bookings?

Swedish massage is undoubtedly our number one most popular treatment month on month, most of which are repeat customers.

We are also seeing an increase in holistic treatments this year, in particular acupuncture, physiotherapy and reflexology. Proving that clients are investing more time into their health and wellbeing.

How important has it been to have a good website?

Our website is vitally important to our business as we find that a lot of our new customers have visited our website prior to making a booking. We have ensured that our website is easy to navigate

and is constantly updated. We sell our gift vouchers via our website which has made the process easier for our customers and has massively increased sales of vouchers. We believe we have further scope for improvements that we plan to implement in 2015.

How do you go the extra mile for your clients?

We pride ourselves on our customer care at Foxhills and we focus very much on making our service personal and specific to the individual. For example, like all spa’s, we have a treatment menu, however our therapists are trained to firstly consider what the client really wants from their treatment and how they wish to feel following their treatment.

They may have booked their regular monthly facial, but they’d run 10k the previous day. In this instance, we would recommend a massage as well.

However, if there were no availability, the therapist would perform a leg massage while the facemask was on.

We understand the importance of

JANUARY 2015 | WWW.MODERN-SPA.COM | 43

UK SPA

linking all areas of the health spa so we ensure that wherever possible, the personal trainers and the therapists liaise with each other regarding mutual clients to be sure that the customer is getting a bespoke, personalised service each and every time.

What marketing initiatives have you been employing?

Our main marketing goal this year was to reduce the volume of spa days we were offering focusing on the quality, not quantity of packages. This has been hugely successful having halved the amount of spa days that we are doing yet achieving all revenue goals and targets.

We also focused on our current customer base increasing repeat bookings and regular treatments by allowing time for our therapists to make personalised phone calls to their clients following their treatments, to see how they are feeling after their visit to the spa.

We found that this opens a conversation about return visits and ensures our customers that we are on hand to answer any skincare questions that they may have.

We continue to engage with our customers via a monthly newsletter, social media, mobile app, on site literature, third parties and communication via the team through the classes and gym floor How do you keep your staff inspired and motivated?

Our team are heavily involved in the day to day running, decision making and overall success of the department. We are open and honest about our financial targets updating them weekly on our successes and / or areas of focus. This has created a genuine interest and an understanding as to why certain decisions need to be made. We

44 | WWW.MODERN-SPA.COM | JANUARY 2015

hold a 10-minute briefing every day prior to the team starting their shifts so that we can get together, set team goals and motivate each other for the day. This, alongside individual targets, a thorough training plan, on the spot incentives and monthly team meetings, means we have a fantastic team at Foxhills, all of which are happy, supportive and engaged. www.foxhillshealthspa.co.uk

D on!

AN so BR ng ur mi t o co ou t e, ck si he eb C w EW N

20% OFF when quoting ‘modernspa’ at checkout

UK DAY SPA

Antara Spa, Chelsea Health Club & Spa, London

Antara is a holistic spa set in the Chelsea Health Club & Spa. It brings together the most innovative and evocative collection of treatments from around the World. Antara means ’balance from within’ and the spa’s ethos is based on bringing harmony to your physical, mental, emotional and spiritual bodies.

JANUARY 2015 | WWW.MODERN-SPA.COM | 47

UK DAY SPA

T

he spa offers a wide range of Oriental, Ayurvedic and European wellness therapies.

The Indian Ayurveda therapy supports an integrated approach to preventing and treating illness through lifestyle interventions and natural therapies based on your body type. Oriental therapies are based on balancing your ‘chi’, working in line with the intrinsic energies of the body to affect energy flow and to find balance.

The more traditional European treatments combat the stresses of everyday life via the healing properties of physical touch. We find out the inner workings of the spa by talking to Flomny Vinay Menon, Holistic Spa Manager.

Tell me about the ‘unique selling points’ of the spa?

48 | WWW.MODERN-SPA.COM | JANUARY 2015

UK DAY SPA

Our handpicked specialised therapists and their signature therapies.

Why did you choose the particular product lines?

We use Aromatherapy Associates and we have just launched our own range of products – Antaras. Both the lines and the products have one point in common, Aroma. Our spa is inspired by traditions and aromas from ancient times and we believe that they form a fundamental part of human wellbeing, due to their healing, harmonising and balancing effects.

Are you introducing any new treatments, therapies, product ranges, visiting experts?

We have recently introduced the Antara clinic. Every month we will be working on one particular health issue with a specialist speaker and therapy, because

we feel the spa industry is lacking common health awareness.

Previously we have run a wellness back clinic by Dr.Palitha Serasinghe and we are planning more visiting experts and clinics throughout 2015.

What is the signature treatment at the spa?

Each and every treatment is a signature experience at Antara. However our most popular treatment by far is Cleopatra’s Royal Bath, which takes you back into the journey of Roman Era. What is proving to be the most popular? Are you seeing a trend in bookings?

We have noticed that more people are booking Spa Days for themselves and their partners. They provide the perfect way to escape busy lives without committing to a full holiday.

How important has it been to have a good website?

Having a good website ensures that our clients and potential clients are able to understand our product range and ethos through appealing imagery and descriptions. Clear and simple instructions for booking also ensure that the booking process is straightforward and efficient.

How do you go the extra mile for your clients?

Gaining the trust of the client is the most important key and the Antara team is dedicated to personalising each client’s experience to his or her needs.

By considering the client’s wishes, we can provide the perfect treatment to suit them as an individual.

Do you offer healthy sustenance?

We have created a signature spa menu

JANUARY 2015 | WWW.MODERN-SPA.COM | 49

UK DAY SPA

with a perfect balance of calories and taste to suit all body types (Vata, Pitta and Kapha). We also serve detoxing, nourishing and revitalising juices to complement our dishes. We gladly cater to any food intolerances and will adapt our menu according to individual needs.

How do you keep your staff inspired and motivated?

The key to a successful team is to create a unique personal development plan for each individual, where our staff can see their personal growth along with the company. I will spend around five to six months on recruitment as I hand pick only the most passionate applicants. After all, ‘if you love what you do – it’s never a job’.

What is your personal mantra?

3 D’s of success: Dedication, Devotion and Determination www.chelseahealthclub.com/ antara-spa

50 | WWW.MODERN-SPA.COM | JANUARY 2015

www.checkaprofessional.com

0800 093 8414

In Partnership with

offer your clients skincare products that correct the visible signs of ageing while providing the experience of a salon treatment both in salon and at home.

WHERE SCIENCE MEETS SPA A clinically proven at-home and professional range to transform skin, while providing the added luxury of natural botanicals to comfort skin and please the senses

Dermatologist developed skincare

Tell me about the NEW Exuviance Triple Microdermabrasion?

Exuviance Triple Microdermabrasion masters a triple action approach to skin renewal in a single powerful treatment with a unique blend of physical, chemical and enzyme rejuvenators.

With just one application, this intensive exfoliating home or in-spa treatment delivers instant, dramatic skin-resurfacing results.

How does Exuviance Triple Microdermabrasion work?

The innovative formula contains pure professional grade crystals plus pure Papaya Enzyme and 10% Glycolic Acid to dissolve impurities that can contribute to congested pores, stimulate cell renewal, loosen dead skin cells and remove dry patches. Exuviance Triple Microdermabrasion polishes the skin to reveal a glowing complexion that is silky soft to the touch. With consistent exfoliation, skin will appear clearer and brighter with refined pores and a reduction in dark spots.

Where does Exuviance come from?

Exuviance brand comes from NeoStrata Co, the leading American skincare company led by dermatologists who discovered and harnessed the antiaging effects of hydroxy acids. Drs Van Scott and Yu still lead the team that continues to bring us exciting advancements in antiaging skincare.

What can you tell me about Exuviance?

Exuviance brand comprisies a comprehensive range of skincare formulated to allow you to tailor daily skincare and in-salon treatments for your clients specific skincare needs. All of the ingredents are clinically proven; formulations are tested for safety and efficacy; the formulations and the packaging are both designed to offer your clients the experience of a salon treatment at home; and you can offer proven, effective, dermatologist developed, clinical skin treatments in your salon or spa.

How can I get started with this exciting brand?

Call us! 01234 313130. Training is an important part of the package we offer you: from pre-course reading chapters with quizzes for you to verify your learning, and short courses to a full five day intensive Exuviance Academy.

Following successful completion of the most appropriate course you will be fully supported by our team of sales and training consultants.

www.aestheticsource.com

smooth operator.

NEW Exuviance Triple Microdermabrasion

resurface & rejuvenate in just one application

professional-grade microdermabrasion crystals polish your skin to a gorgeous, silky glow

10% Glycolic Acid stimulates cell renewal to rejuvenate skin

the most significant advance in skin resurfacing since the invention of the glycolic peel

Papaya Enzyme dissolves impurities that congest pores

www.exuviance.co.uk Meeting the needs of your business, delivering high satisfaction to your clients

Call us on 01234 313130

info@aestheticsource.com

www.aestheticsource.com

ADVERTORIAL

ENHANCE THE ELEMENTS If you are refurbishing or redesigning your spa, think about incorporating a thermal suite to complement your wellbeing treatments

A

thermal suite comprises a series of hot and cold rooms taking the bather on a sensuous journey of relaxation. Provide a Tepidarium, a warm room with heated floors, walls and loungers, to enable guests to acclimatise gently to the heat before they move on to the hotter rooms. This room can also be used to relax in, between and after experiences.

A steam room, or Caldarium, is a hot, humid room where humidity can reach 100%. It is used for deep relaxation, detoxification and general wellbeing.

Steam rooms are traditionally clad in stone, mosaic, ceramic or porcelain tiles or polished plaster. The tile or stone benches are often ergonomically shaped for comfort. A kneipp hose could be incorporated to help bathers cool down and is useful for cleaning down the benches after use. Think carefully about adding fragrances that can revitalise as well as relax.

Chromotherapy lighting within the ceiling can also enhance the mood of the bathers and speakers can be added so that relaxing music can be played.

Saunas are hot, dry rooms, the most common being the traditional Scandinavian sauna or a Russian Banya. These are constructed from timber, generally Aspen, Cedar, Spruce, Ash and Kelo wood. They usually have two levels of seating and the

temperature levels between the top and bottom benches can vary between 10 and 20˚C. Frameless glass frontages to saunas and steam rooms are becoming more popular as they give the impression of added light and space. For safety reasons, remember that doors should always open outwards and have wooden handles.

Cooling down is an important process of thermal bathing. Ice rooms, drench buckets or plunge pools provide instant cooling after temperature extremes. This causes the blood vessels to contract, stimulating blood circulation and oxygen intake, boosting the immune and lymphatic systems.

It is important to bear in mind in commercial spas, that ‘personal space’ becomes very important when bathers are semi-clothed, and you should always allow for around 600mm per person sitting. Also allow for the fact that many guests like to lie down when bathing so allow for 2m length on benches.

Finally, consider installing a Kneipp walk which is a series of hot and cold pools with uneven floor surfaces. The unevenness stimulates the pressure points on the feet, helping balance the body’s energetic flow, lowering

54 | WWW.MODERN-SPA.COM | JANUARY 2015

blood pressure and increasing mental and physical fitness. The hot and cold temperatures stimulate blood flow and metabolism. Foot spas are also great for relaxing. Guests sit on a heated bench and the effervescent warm or cold water massages the feet and ankles, again stimulating pressure points.

Always provide your guests with water or herbal tea during, and after, bathing to help rehydrate and replace the minerals that the body loses during sweating.

For more information on any form of thermal bathing, please contact Dröm UK on 01932 355655 or visit our website: www.dromuk.com

8565-DROM-Trade-AD-210x297-PRESS.pdf

C

M

Y

CM

MY

CY

CMY

K

1

29/04/2013

16:24

Inspired luxury

Dröm UK creates bespoke saunas, steam rooms, feature showers, wet rooms and all types of wellbeing rooms – from concept to reality - combining shapes and forms, colours and textures, lighting and scents.

+44 (0)1932 355655 www.dromuk.com

Are you looking to introduce an exclusive signature treatment to your spa?

Look no further than Swissdermyl

• NO loss of retail sales. Your retail revenue is protected because Swissdermyl is not available online • Low start-up of just £200 plus VAT and shipping • Comprehensive range of face, body and depilation products • No minimum order values after start up • Rare mix of luxury AND results!

For details on how to become an exclusive spa stockist of Swissdermyl products, contact the team today.

T: 01635 749749 E: team@calladistribution.co.uk

www.calladistribution.co.uk

BEAUTY TRENDS / NAILS 2015

SHOW & TELL The 4 big manicure trends for spring

WHITE-OUT Using different shades of white and nude, along with lattice cut-outs or little pearls ensures white never gets boring.

Seen at Azede Jean-Pierre and Shrimp.

JANUARY 2015 | WWW.MODERN-SPA.COM | 57

BEAUTY TRENDS / NAILS 2015

METALLICS A pop of shimmer looks especially good with a tan and tend to be longer-lasting – perfect for selling those pre-holiday manicures.

Seen at Clover Canyon.

HYPER REAL Go for pretty in pinks – in either a natural matt, super shiny or metallic finish.

Seen at BCBG and JMendel.

Just because the sun is shining doesn’t mean those dark shades won’t sell.

Experiment with darker blues and greens, moody oceanic hues.

Seen at Lamb.

58 | WWW.MODERN-SPA.COM |JANUARY 2015

Photo credits Georgina Pursey and Jess Gough. OPI, SPARITUAL, ESSIE

DARK SUMMER

Are you in need of an insurance make-over?

At Towergate Health and Beauty, our insurance products are designed for the individual needs of the beauty industry, whether you work on a mobile basis, operate from home or own a salon or chain of salons.

Towergate Health and Beauty provide insurance solutions for: • Beauticians and Holistic Therapists • Hair Stylists and Hairdressers • Nail and Spray Tan Technicians and • Salon and Spa Owners Please contact us for full details of the cover available, including any exclusions and limitations that may apply.

For individual cover and to obtain an instant quotation please go to

www.towergatehealthandbeauty.co.uk to purchase online or please call 0844 892 1602 (individual cover) or 0844 892 1609 (salon and spa owners) or email healthandbeauty@towergate.co.uk Towergate Health and Beauty is a trading name of Towergate Underwriting Group Limited.Registered in England No. 4043759.

VAT Registration Number: 447284724. Authorised and Regulated by the Financial Conduct Authority.

Salon Ad A4.indd 1

22/07/2014 16:50:29

EDITOR’S SPA BOUTIQUE AROMAWORKS REJUVENATE FACE SERUM After celebrating ahem, a big birthday – I have been investing much more time in my skincare regime. This has 7 bioactives, anti-aging and rejuvenating properties. It leaves skin looking and smelling like you have been for a luxury facial. www.aroma-works.com

ELEMIS JASMINE AND ROSE HAND AND NAIL CREAM

NICKY CLARKE INTENSIVE MOISTURE MASK Fortified with carefully selected proteins, it promotes smoothness, long lasting conditioning and deep nourishment, making my locks much more manageable. www.nickyclarke.com

I’m one of the lucky few that have tried the new Elemis Jasmine and Rose Hand and Nail Cream. The combination of lipiddense oils including Argan Oil, Abysinnian Oil as well as Jasmine and White Lotus Flower Milks, softened my ragged cuticles, meaning I’m less inclined to pick. Plus the scent is dreamy too. Launching March 2014 www.timetospa.com

EDITOR’S

PICKS

Sarah Joan Ross showcases some of her favourite tried and tested products

BLEND COLLECTIVE ENLIVENING BODY WASH It’s 99% natural, with a whizzy blend of Sicilian lemon and lime essence putting a spring in your step even in the greyest of days. www.blendcollective.co.uk

PHYTO5 EXTREME CREAM As the name suggests – this cream is extremely hydrating, calming and is great for soothing redness. Plus the range is made in Switzerland under strict efficacy controls. www.phyto5.co.uk

PINKS BOUTIQUE ORANGE & CLOVE CANDLE I can never get enough of luxury candles and these are hand blended with pure natural essential oils and eco soya wax, so no synthetic scents, any unnecessary additives and burns without releasing toxins and pollutants into your room. www.pinksboutique.com JANUARY 2015 | WWW.MODERN-SPA.COM | 61

SEMI-PERMANENT LASHES

To this...

FLEXIGLAZE

ADVERTORIAL

NAIL IT Flexiglaze is fast becoming the go-to nail product for salons and spas – we find out what they have on the cards for 2015 What’s new?

The new professional gel polish range from Flexiglaze is called ‘Flexigloss’ and there will be 24 unique and different colours available for UK nail technicians and therapists in 2015.

What are the main USP’s?

The Flexigloss products are easy to use, they are one-coat UV LED gel polishes which have been manufactured in the UK exclusively for the Flexigloss brand.

1. Prepare your clients natural nails 2. Apply one coat of FLEXIGLOSS 3. To cure the gel polish, place the nails under UV light for two minutes or LED for 30 seconds 4. Finished! Immense colour and diamond shine in the stroke of a brush Are there any other products that could be used with the new gel polishes to enhance the treatment?

“The Flexigloss products cover all necessary and required cosmetic EU regulations. Each of the gel polishes use high quality pigments giving a strong and much more in-depth colour for your client.”

What makes the range suitable for a professional spa businesses across the UK? The Flexigloss products cover all necessary and required cosmetic EU regulations. Each of the gel polishes use high quality pigments giving a strong and much more in-depth colour for your client.

What is the process that needs to be undertaken for the polishes to be 100 per cent effective?

We would recommend that you use the Flexiglaze Flexible Strengthener underneath Flexigloss for clients who regularly suffer with peeling, flaking, unhealthy nails.

the new lash and brow products are semi-permanent which is ideal for busy clients who are always on the go. Many lash and brow products only last for one to three days, however, once applied, the Flexiglaze Lash and Brow products will last for up to 14 days due to the unique formulas used. This will be a fantastic retail product that could be a huge seller for spas in 2015.

For more details on how to introduce the new FLEXIGLOSS or Flexiglaze Lash and Brow product ranges to your spa business, please contact the Flexiglaze team today on 01246 569818 or email info@flexiglaze. co.uk.

To view the Flexiglaze Tutorial videos, please visit http://flexiglaze. co.uk

What are your plans for the Flexiglaze brand in 2015?

We are in the process of launching the Flexiglaze Lash and Brow products which will be available for spa businesses to purchase for the beginning of 2015. The formulas of

JANUARY 2015 | WWW.MODERN-SPA.COM | 63

ADVERTORIAL

NATURAL SELECTION The Thea Skincare range gets back to basics to beautify naturally and effectively…

I

nspiring places shape inspiring things. A truism which shaped the fruition of a lifelong dream when Thea Skincare founder Althea Giscombe journeyed to Africa in 2009, spending weeks living lakeside in a remote village by Lake Malawi. Althea’s trip revealed to her a melting pot of heritage, customs, eclectic peoples and a return to the source of everything; nature. During her travels she observed ‘the local villagers. I suddenly noticed that they were using fine grains of sand, that lined the shore of the lake, to rub all over their bodies to exfoliate and condition their skin. They then took natural rocks and stones to remove the hard skin from their feet and bathed in the lake’.

This was nothing short of a Eureka moment. The ultimate clarity in skin and body care can only come from a return to ingredients and techniques more elemental and natural than anything currently on the skincare market. Thea Skincare’s innovation is not to bombard their products with fad ingredients for the sake of novelty, but to return to a form of beauty fundamentally tied to

heritage. Just like those villagers by Lake Malawi. Upon her return to the UK, Althea infused the inspiration of her travels with science and cosmetology to create natural products with real results.

Althea’s experience with big names in the beauty industry, such as Avon and Courtaulds, facilitated her creative approach. The result was the creation of a skincare brand quite different to anything seen on the market; Thea Skincare.

The next step was the creation of products to encapsulate this growing philosophy. Fusing ancient old African and Asian natural ingredients birthed products such as the Detox and Tone range, found at www.theaskincare. com/spa-and-wellness/spa-wellnesspackages. The realisation that there is nothing more natural than nature has nourished all aspects of Thea’s creative journey. Products such as the Massage and Essential Oils range are high quality pre-blended pure essential spa massage oils. Each Essential Oil Blend has great slip properties and is specially formulated to target your client’s specific skin requirements. For example, Thea

64 | WWW.MODERN-SPA.COM | JANUARY 2015

carry oils which benefit deep tissue, blemishes and cellulite, to name only a few. With a tailored combination of these expertly blended natural oils you can provide a spa experience that is truly bespoke. For some suggestions of treatments that work harmoniously with Thea products visit www.theaskincare. com/spa-and-wellness/spa-wellnesstreatments for more information.

The Thea Spa Naturals Line, www. theaskincare.com/spa-and-wellness/ thea-spa-naturals-products, is a collection of spa quality Asian, African, chocolate and natural detox and toning products inspired by the fusion of African and Asian natural ingredients culminating in a unique range of products, signature treatments and protocols designed for any high end spa. The range introduces ingredients such as jojoba oils, papaya, pomegranate, mango, kokum and organic Shea butter, which are carefully blended with exotic essential oils to restore elasticity whilst hydrating, nourishing and rejuvenating the skin with rich natural high performance ingredients.

ADVERTORIAL Specialist inclusions such as our Organic Blue Green Algae formulations actively re-texture, repair and detoxify the skin, because of the high concentration of vitamins, minerals, amino acids and nutrients. These products are not only being used in treatments but come in beautifully designed packaging perfect to tempt your clients into an at-till purchase for use at home.

All ingredients in Thea products have been included with a purpose and the results of Thea’s premium products are deliberately formulated to be dramatic.

Your clients will undoubtedly notice the difference Thea products make after treatments. With regular treatments the positive effects only grow, helping you build a sustained and loyal returning customer base. And, of course, every product and its ingredients are organic, natural, not tested on animals, paraben, sulphate and phthalate free and perfectly formed to be vegan and vegetarian friendly. They are also pH balanced for the skin and do not contain any artificial fragrances or potentially harmful substances, so they are perfect for your customers with sensitive skin.

The brand has been highly acclaimed since reaching the market. Spa Salon owner, Siobhan Rafter of Me, Myself and I, in Scotland (a Thea spa salon that has reached the finals of the Scottish Hair & Beauty Awards for the second year running), said “after spending a huge amount of time researching the numerous and varied brands out there, I made my mind up that I would like to have an organic skincare range and finally discovered Thea, and am I glad I did! From the moment I tried the testers I was sent on my sensitive skin (with a lot of apprehension as anyone with sensitive skin can testify to), I knew I had found the right brand. I was also highly impressed by the awards the brand was winning already, even though it was a

Lake Malawi the inspiration for the creation of Thea Skincare relatively new brand.”

“Our clients always comment on the wonderful natural smells of the products and we all love how we can actually see a difference in our own and the client’s skin after having a treatment or using the products. The fact that you get instant results with this high quality skincare brand is the major difference to all other organic ranges out there.”

Thea has also been honoured at industry awards. In 2014 alone a Highly Commended recommendation was given by Natural Health Magazine and Thea was short-listed for the Free From Skincare Awards. Thea Skincare can provide your establishment with a product whose claims and effects have been tested and approved by leaders in the health and beauty field.

The very best spas combine ultimate luxury with the personal touch in their carefully honed treatments. Add the natural, efficacious indulgence of Thea Skincare products to this equation and you will have a winning combination that will keep your clients returning for years. Find more details of Thea’s spa packages at www.theaskincare.com/ for-professionals. For suggestions of use please visit www.theaskincare.

com/for-professionals/salon-and-spatraining. We can train and work with your therapists in delivering stunning, signature treatments with our products.

We work with all our clients to customise both products and treatments to meet the needs of their business and their budgets in order to create a package best suited to the needs of you and your clients. If you would like more information about Thea Skincare’s innovatively natural approach to skincare please visit the website, www.theaskincare.com, or contact us directly at + 44 (0) 844 225 2360 or use our website contact us form. For highlights of the Thea Collection visit the skincare blog at www.theaskincare. com/blog for products, tips and more on the brand ethos. For a quick way to say hello follow @Theaskincare on Twitter, Pinterest and Instagram and search ‘Thea Skincare’ on Facebook and Google +.

Thea Spa Naturals African Therapy Treatment

A collection of Thea Skincare, natural organic skincare products JANUARY 2015 | WWW.MODERN-SPA.COM | 65

Chromogenex

SPA BOUTIQUE

KEEP IT MUM Inspiring ideas for Mothering Sunday La Prairie White Caviar Illuminating Range The ultimate topical range for clearing age spots and fine lines and also comes in decadent packaging. www.laprairie.co.uk

Offer some fizz You don’t need to offer Champagne for a girly pampering day – a really great sparkling Prosecco works just as nicely. However, ensure whatever you serve comes in a flute – bonus points for some fruit garnish too. Glasses from House of Fraser. www.houseoffraser.com Bamford Body Oil Made from a moisturising blend of organic oils, it includes sesame, safflower, apricot kernel, jojoba & rosehip. Delicately fragranced with notes of geranium, lavender & peppermint. Sheer bliss for everyone. www.amara.com

Penhaligon’s Blenheim Bouquet EDT If you don’t have a fragrance in your spa – now could be the time.

Penhaligon’s Blenheim Bouquet offers some beautifully packaged scents with spa-esq notes of Lavender and Lime, and is mighty tempting for guests. www.penhaligons.com

Elemis Skin Nourishing Milk Bath One of Elemis’ best sellers. You can use it in waterbased treatments and apply directly to the skin too. www.timetospa.co.uk

Malvina Skincare Advanced Eye Cream This combines a natural botanical complex based on purified soy, rice peptides and yeast protein to reduce dark circles and puffiness around the eye. www.malvinaskincare.com Try Me Gift Set / Pedicure at Pinks Boutique These chocolate-box style collections of organic goodies are filled with mini indulgent skincare delights for top-to-toe beauty. This set offers all you need to put your clients best foot forward. pinksboutique.com

JANUARY 2015 | WWW.MODERN-SPA.COM | 67

Christmas Price Crunch Buy one get one FREE on any full or half boxes of: • Original Tan in a Can • Fitness Tan in a Can • Chic Tan in a Can • Silver Shimmer or Golden Glimmer • Chic Tan in a Can Plus FREE gift bags with every order.

Limited Stock Only.

Call 01727 809 440 to place your order

www.sunspa-tanning-trade.co.uk

PRODUCT DIRECTORY AESTHETIC EQUIPMENT

MANICURE & PEDICURE

TANNING PRODUCTS & EQUIPMENT

Laser S.O.S. Ltd 01480 460 990 info@lasersos.com www.lasersos.com

CND Sweet Squared 0845 210 6060 www.sweetsquared.com www.twitter.com/sweetsquared

Beautytrix 0845 022 2233 www.beautytrix.me

Technical Laser Care Ltd 07939712366 www.technicallasercare.co.uk

COSMETICS AmazingCosmetics® Distributed in the UK and Ireland by Natalie Roche Limited 0844 800 7661 info@amazingcosmetics.co.uk customercare@amazingcosmetics.co.uk www.amazingcosmetics.co.uk Twitter handle is @AmazingCos_UK Flawless Aesthetics and Beauty Mineral Makeup and Skincare Luxury 100% Natural Mineral Makeup, Hypoallergenic, Vegan, Halal Training Accredited by Leading Insurance Companies + CPD Points 01400 281902 thecosmeticnurse@mail.com www.flawlessaestheticsandbeauty.co.uk

EYELASH SERVICES & TREATMENTS Beautytrix – Flirties 0845 022 2233 www.beautytrix.me Eyelash Design Company 0208 500 9028 info@lashperfect.co.uk www.lashperfect.co.uk Thalia Distribution & Training Academy 0800 014 8231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

FURNITURE & DESIGN Moda Salon Interiors 08454 605506 sales@modasaloninteriors.com www.modasaloninteriors.com REM UK Ltd 01282 619977 01282 619617 sales@rem.co.uk Sparcstudio 0844 879 3765 neil@sparcstudio.co.uk www.sparcstudio.co.uk

HAIR REMOVAL Beautytrix 0845 022 2233 www.beautytrix.me

Spray Tan Associates 0845 474 9102

OPI Nails Lena White Ltd 01923 240 010 www.opiuk.com www.twitter.com/OPINails

Sunless Solutions 0845 474 9804 info@sunless-solutions.co.uk www.sunless-solutions.co.uk

Thalia Distribution & Training Academy 0800 0148 231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

Sunspa 01727 809440 info@sunspatanning.co.uk www.sunspatanning.co.uk Tan In Tent 0845 4749804 info@sunless-solutions.co.uk http://www.sunless-solutions.co.uk/tan-in-tent

SKIN CARE Elemis 0207 907 2741 www.elemis.com www.twitter.com/elemis GLAMGLOW Distributed in the UK and Ireland by Natalie Roche Limited0844 800 7661 info@glamglowmud.co.uk customercare@glamglowmud.co.uk press@glamglowmud.co.uk www.glamglowmud.co.uk www.twitter.com/GLAMGLOW_UK

Xen-Tan Distributed in the UK and Ireland by Natalie Roche Limited 0844 800 7661 customercare@xen-tan.co.uk press@xen-tan.co.uk Twitter @XenTan_UK www.xen-tan.co.uk/trade

TEXTILES Création Baumann 020 7226 7748 (phone) 020 7226 7753 (fax) 07791 986 728 (mobile) mary.hall@creationbaumann.co.uk www.creationbaumann.com

Goldi Dead Sea Skin Care Ganesha Group 0845 862 5110 Info@ganeshagroup.co.uk www.goldideadseausa.com www.twitter.com/ganeshagroupuk

TRAINING OPPORTUNITIES Laser S.O.S. Ltd 01480 460 990 info@lasersos.com www.lasersos.com

Beautytrix 0845 022 2233 www.beautytrix.me

Thalia Distribution & Training Academy 0800 014 8231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

SPA TECHNOLOGY MindBody 0203 397 4810 www.uk.mindbody.com www.twitter.com/mindbodysalon Phorest Salon Software 0207 100 9290 01483 326 504 letsgrow@phorest.com www.phorest.com

Eyelash Design Company 0208 500 9028 info@lashperfect.co.uk www.lashperfect.co.uk Thalia Distribution & Training Academy 0800 014 8231 info@thalia-dta.eu www.thalia.com www.twitter.com/THALIADTA

UNIFORMS Diamond Designs Ltd 0845 0800 576 aisling@diamonddesigns.ie www.diamonddesignsuniforms.com www.facebook.com/pages/Diamond-DesignsUniforms/165111530211709?fref=ts www.twitter.com/DiamondDesigns1

JANUARY 2015 | WWW.MODERN-SPA.COM | 69

MY LIFE…

By Noella Gabriel, 58, Director of Product & Treatment Development, Elemis What encouraged you into the industry?

I have always had an interest in how the skin functions in relation to lifestyle choices, so it was a natural progression.

Tell us about your career history…

I trained in Ireland over 27 years ago and opened my own salon in Cork before moving to London to work as a beauty therapist. My real drive started when I moved to New York to learn about holistic therapy where I studied Shiatsu, Reflexology and Aromatherapy for three years.

salad or soup in the colder months for lunch and for dinner – fish, chicken and salads.

What do you do to unwind?

Music, spending time with my daughter Kate, going to art galleries, long walks, going to the cinema or playing my guitar.

What has been your proudest moment?

Being honoured for a CEW Achiever award in an industry where there are so many powerful women is my proudest moment, as well as being a mum.

What is your skincare regime?

My skincare regime involves daily cleansing with the Pro-Collagen Cleansing Balm and I use Cellular Recovery Skin Bliss Capsules with rose and lavender oil to prevent my skin from drying out, I then seal with a moisturiser. I use a leave on cream mask once a week – which is easy and fuss free I love the Pro-Collagen Quartz Lift Mask. I believe a woman’s best friend as she gets older is oil; I call it ‘my nectar for the skin.’

What is on your food menu for the day?

Yogurt and fruit for breakfast. Always

What is in your handbag?

Elemis Quiet Mind Temple Balm, lip balm, Pro-Radiance Hand and Nail

70 | WWW.MODERN-SPA.COM | JANUARY 2015

Cream, a pocket mirror and a Bliss nail file.

What is the secret to your success?

Be a good listener, always make time for people.

What is your mantra?

Live life every day to its fullest and have fun… SMILE. Three ultimate business tips?

Always see things through to the very end. Get the right people into the right positions. Never settle for second best.

How important is social media?

Having a 15-year old daughter has forced me to get on social media!

How do you juggle all your work projects?

Having good, loyal, passionate people around me that have grown up with the brand, and empowering them to perform and grow, and I try to be there as a mentor, to bring focus and drive.

“THE VALUE OF OUR ONLINE BOOKINGS IS OVER TWICE THE INDUSTRY AVERAGE” – ANNA FORSLING, THE KLINIK

FIND OUT HOW SHORTCUTS HELPED THE KLINIK SET THE INDUSTRY STANDARD WWW.SHORTCUTS.CO.UK/KLINIK

it suits you

A unique and refreshing approach to innovative product development At Kew we are passionate about making a difference. We have helped clients develop awe inspiring products that convey unique brand values and valuable USP’s.

Our turn-key service from concept to finished product, our commitment to customer service and innovative thinking set us apart.

sub

pp or su an d

ims

br

n desig

cla

t

For a refreshing approach, talk to us.

sta

ntia

turing

manufac

n

io at

ul m r

e edg g n i t ts cut dien e r g in

tion

kew health and beauty produc t testing

fo

packa

ging a nd delive ry

re g

ul

at

or

y

T: +44(0)1235 858 200 F: +44(0)1235 858 201 www.kewhb.com enquiries@kewhb.com

design claims

brand support