FY' 19 City of Jonesboro Impact Report (Office of the City

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CITY MANAGER'S MESSAGE "CHARTING THE COURSE"

Jonesboro's unwavering commitment to investing in key strategies and priorities during fiscal year 2018 (FY2018) firmly positioned the City of Jonesboro to deliver more in FY2019. I’m proud of what our employees, partners, management team, Mayor and Council have accomplished over the past years and look forward to another year of growth for the City and continuous effort towards meeting the expectations of our citizens, stakeholders and our County. Ricky L. Clark, Jr. CITY MANAGER

During FY2019, Jonesboro accelerated investments into improvements across departments and programs, improved technology, citizen engagement and focused on delivering world class customer service to our residents. The City has exhibited strong performance related to the ever growing demand for service highlighting our ability to respond to the ever-changing climate of government. It is my sincere honor to serve the City’s residents, our City Council, and our staff members focused on fulfilling the vision of our citizens. Please accept this offering as a summary of those efforts in FY2019. In Service,

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CITY OF JONESBORO • WWW . JONESBOROGA.COM • 2 0 1 9 I M P A C T R E P O R T


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