Lansing Citizen Advocate ......517-483-4141; ext

PARKS & REC REFUND POLICIES

Refund Policy

In the event of insufficient registration or other circumstances beyond our control, Lansing Parks and Recreation may cancel classes, programs or permits. In such cases, you will receive a full refund. Our goal is to provide quality, enjoyable leisure opportunities to the public and we encourage your participation and feedback. We realize that extenuating circumstances sometimes occur that may affect your ability to attend a program after you have registered; contact us immediately if this occurs. Please allow 3-4 weeks for processing refunds. If payment was made by check, please allow 6 weeks for processing.

Youth and Adult Sports Programs

Team fees: prior to league schedule mailing, full refund less $5.00 service charge. After mailing - before first game, one half refund less $5.00 service charge; after first game, no refunds. No refund of individual fees for adult sports.

Athletic Field Rental Permits

28 days prior to use, full refund less $5.00 service charge. After 28 days - before 14 calendar days, one half refund less $5.00 service charge. Less than 14 days, no refund. No refunds of Athletic Field Practice permits.

One Day Activities

Up to one week prior to activity, full refund less. $5.00 service charge.

Classes/Programs

Up to one week prior to class/program, full refund less $5.00 service charge. Less than one week prior to first class or program, but before second class/ program, one half refund less $5.00 service charge. After second class, no refunds.

Pavilions - Wedding Sites

30 days prior to use, full refund, less $10.00 service charge. Within 30 days to use, no refunds unless reserved and paid for by another group. No refunds because of inclement weather.

FREQUENTLY CALLED NUMBERS

Administrative Offices (200 N Foster Avenue)

Phone ................................... 517-483-4277 Fax ........................................ 517-377-0180 Cemeteries .......................... 5 17- 483-4303 (Evergreen, Mt. Hope, North) Employment ....................... 517-483-4004 Forestry / City Streets ..... 517-483-4161 Golf Course Operations .... 517-483-4232 Concert Rain Out .............. 517-483-6019 Tennis Rain Out ................. 517-483-6887 Sports Rain Out .................. 517-483-4255

Registration

Foster Center ................... 517-483-4233 Gier Center ........................ 517-483-4313 Letts Center ..................... 517-483-4311 Main Office ........................ 517-483-4277 Alfreda Schmidt Center .. 517-483-6686 TDD (for the hearing impaired)................ ..............................................517-483-4479

Rentals/Permits

Park Rentals - Special Events .................. ............................................. 517-483-4276 Ball Field Practice Permits .. 517-483-4276 Ball Field/Soccer field Rentals ................. ............................................. 517-483-4276 Picnic/Pavilion .................. 517-483-4277 and Wedding Reservations Riverboat Rentals ............... 517-627-2154

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STREETLIGHT OUT?

Is there a broken streelight or light out in your neighborhood? LBWL has launched a new online streetlight outage reporting form!

Customers can report out streelights by calling 877-295-5001 or visiting LBWL’s website at: www.lbwl.com/community/streetlights