Lastly, EV owners were asked about the importance of features of a public Level 2 or fast charging station from 1 (not important) to 5 (extremely important), as shown in Figure 42. Note that the last two features, ‘Waiting stalls available’ and ‘Charging speed’, were only asked for fast chargers. For both Level 2 and fast chargers, reliability was seen as the most important feature, rated at 4.25/5. Charging speed for fast chargers was deemed very important at 4.1. Cost to charge was slightly more important with fast chargers (3.9 vs. 3.5), as was perceived safety (3.75 vs. 3.6). Amenities nearby and the ability to pay with a credit card also rated relatively high at 3.5. The least important features among respondents were accessibility/wheelchair access (2.5-2.6), and being located at a facility/business (2.6).
Figure 42 – Important Features for Public Charging Stations
Lastly, most respondents prefer to use public charging stations between 9 am and 5 pm (89%, not shown graphically).
Penticton CCAP
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