CQC’s rating
Infection Prevention & Control
INFECTION PREVENTION T &CONTROL 22-23 NOVEMBER 2016
EXCEL
2016 Floorplan
Emergency Mental Health
LONDON
www.infectionpc.co.uk
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ISSUE 1 • FEBRUARY 2016
SAFETY AND FINANCE: GETTING THE BALANCE RIGHT It would take a remarkable feat of absentmindedness for anyone involved in healthcare to forget Mid Staffordshire, Francis and the removal of the ultimate excuse for patient safety failings – money. It would take a truly remarkable leap of faith to believe any healthcare organisation has actually prioritised patient safety ahead of finances since that time. So, against a background of near universal deficit of NHS provider trusts (the 2015/16 provider deficit is likely to be £1.8bn) and the need for the system to plug a £30bn funding gap by 2020/21, it was thought provoking to read a letter reminding of the need to “focus more on financial rigour as one of the routes to excellent quality” from Professor Sir Mike Richards and Jim Mackey.
Director of Patient Experience and Infection Control at Guy’s and St Thomas’ NHS Foundation Trust) to the leaked publication of the National Institute for Health & Care Excellence’s long withheld recommendations on safe nurse staffing levels for A&E departments (surprise, surprise, we need more nurses), to staff shortages that sit behind a big increase in agency staff costs. For some, the mood music is less a reminder that finances and quality should be on equal footing and more a concern that it’s all about the money, leaving patient safety at best to languish “within the resources available”.
In January, the pair – Chief Inspector of Hospitals at the CQC and Chief Executive of NHS Improvement respectively – sent a joint missive to the Big Four (chief executive, finance director, medical director and director of nursing) in all NHS trusts and foundation trusts in England sharing the early outcomes of work focused on how CQC and NHS Improvement help and support “the right finance/quality balance that we all need”.
But there’s been consistency from Jeremy Hunt that quality and safety go hand in hand with efficiency – just last summer the Health Secretary and NHS Improvement forerunner the NHS Trust Development Authority announced that beacon US hospital Virginia Mason would mentor five NHS hospital trusts. The mantra of Virginia Mason CEO Gary Kaplan is: the path to better care is the path to lower cost.
“We know that, in the past, there was a perception that delivering financial targets was more important than delivering the right quality outcomes; and that, more recently, improving quality was more important than staying in financial surplus,” they wrote.
And there are chief executives of provider trusts who have delivered cultures of safety at the same time as financial stability and been rewarded with leading national patient safety campaigns, from Stephen Ramsden at Luton and Dunstable to David Dalton at Salford.
“We want to clearly and unequivocally state, with the full support of our other arm’s length body colleagues, that your task as provider leaders is to deliver the right quality outcomes within the resources available.”
Still, however, there remains unwanted variation in performance and outcomes across UK healthcare and tails of underperformance. Yes, increasing demands on healthcare providers from an ageing population, challenging consumer expectations and pressured finances are proving a toxic combination.
This will be reflected in the single new NHS Improvement regulatory framework for all providers and the CQC inspection regime going forward. Both organisations will be aligned to give a “single clear, consistent message”. They will jointly design the approach the CQC will use to assess trusts’ use of resources – including looking at how the CQC can use the financial data held by NHS Improvement and tap into the expertise if its staff. They will also be sharing revised National Quality Board staffing guidance and a new metric looking at care hours per patient day to gauge how trusts manage staffing resource. Staffing is most certainly a contentious area, from the news that new national whistleblowing guardian Dame Eileen Sills will be carrying out the role part time (2 days a week, with the remainder of her time focused on her existing role as Chief Nurse and
Human Error, Safety Incidents, Near Misses? Human Factors Solutions for all healthcare settings; acute, community, mental, primary & secondary.
Fundamentally, however, if the argument is that safe care equates to efficient care, the entire system – whether staff, providers, commissioners, inspectors, regulators or government – needs to ensure that the right organisational strategies, culture and performance are supported by the right framework and a financial view that enables medium and long term success.
Announcing new infection prevention and control event Advances in understanding of infection prevention and control transformed surgical and medical practices and healthcare environments in the 19th and 20th centuries but the massive challenge of antimicrobial resistance is placing renewed focus on this crucial area. The new Infection Prevention & Control conference @ Patient First is recognition of the critical role of infection prevention and control within patient safety, linking the clinical and managerial communities across the commissioner and provider landscape with industry expertise. Taking place as part of Patient First at London’s ExCeL on 22-23 November 2016, Infection Prevention & Control @ Patient First will deliver over 25 sessions covering a broad range of topics for an audience of directors, heads & leads of infection prevention and control, clinicians, microbiologists and pharmacists. For more information see page 3.
Some will argue current hard talk and short term focus on financial balance – moving from an underlying provider deficit that could be £2.5bn in 2015/16 to system break even in 2016/17 – do not support this objective. For example, in what
SAVE THE
DATE! 22-23 NOVEMBER 2016
Continued on page 3
Share the Learning
Contact Trevor 01483 272987
@atrainability www.atrainability.co.uk
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CQC’s rating – Requires Improvement? By Neil Grant, Partner, Ridouts LLP At the end of January, CQC launched a consultation on its 2016-2021 strategy and business plan, Shaping the Future. CQC is proposing further radical changes to the way in which it regulates health and social care, acknowledging that although fundamental changes were introduced over the past three years, “…many of the supporting systems and processes we use are not yet efficient enough.” the same time, Warning Notices are being issued to trusts that are seen as failing with the threat of service reconfiguration if improvements are not made. The stakes for senior managers and the organisations they run have never been higher.
CQC sets out its aim for there to be a “single shared view of quality” across health and care services. This reflects CQC’s regulatory requirement under section 67 of the Health and Social Care Act 2008 to promote the effective co-ordination of reviews across agencies. One of the intentions behind this is to reduce the regulatory burden on providers by ensuring all regulatory bodies work from a single agreed dataset for quality. David Behan, the Chief Executive at CQC, has already stated that CQC expects all NHS providers in England to remodel their data dashboards and governance agreements to fit with CQC’s framework. There is no doubt that CQC is “holding the ring” as far as quality in the NHS is concerned. A significant number of trusts have been placed in special measures on CQC’s recommendation, leading to Monitor and TDA intervention. While some trusts have exited special measures, others have remained in special measures since as far back as 2013. An example is Colchester University Hospital NHS Trust which was first placed in special measures in November 2013. At
At Ridouts, we have major concerns about the fairness of the CQC’s assessment framework which can lead to an overall inadequate rating being ascribed to a trust when only a small minority of domains are classified as such. In addition, we have major concerns about the robustness of CQC’s evidence gathering, the investigative abilities of its inspectors and the consistency of its judgements. If we were to apply a rating to CQC it would be no higher than “requires improvement.” In its consultation, CQC says that it is focused on improving its use of data and information and is “aspiring to become intelligence driven”, however in the past this has never truly materialised. The new strategy will see CQC investing in tools aimed at enhancing its ability to interrogate large datasets and derive greater insight from information. The new model for the obtaining and analysis of information has been named ‘CQC Insight’ and is intended to build on CQC’s current intelligent monitoring system. It is hoped that this will guide CQC’s inspection activity going forward allowing it to prioritise its resources in response to identified risks. It will also hopefully free up resources to allow CQC to focus on population groups and areas rather than individual organisations. The effectiveness of these changes will only be revealed over time.
Inevitably changes brought about to solve old problems lead to new ones. However, CQC should be refining its inspection and reporting methodology to iron out some of the more obvious weaknesses. Until that happens, injustices will persist and the image and reputation of CQC will be diminished across the sector.
Neil Grant, Partner, Ridouts LLP, 29 January 2016
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Expanded Patient First 2016 delivers new infection prevention and control event
INFECTION PREVENTION T &CONTROL 22-23 NOVEMBER 2016
EXCEL
LONDON
www.infectionpc.co.uk The new Infection Prevention & Control conference @Patient First is recognition of the critical role of infection prevention and control within patient safety, linking the clinical and managerial communities across the commissioner and provider landscape with industry expertise. Taking place as part of Patient First at London’s ExCeL on 22-23 November 2016, Infection Prevention & Control @ Patient First will deliver over 25 sessions covering a broad range of topics for an audience of directors, heads & leads of infection prevention and control, clinicians, microbiologists and pharmacists. To support the education programme we have assembled an advisory panel including: • Dr Debra Adams, Head of Infection Prevention and Control (Midlands and East), NHS Trust Development Authority •
Sue Millward, Head of Infection Prevention and Control, Nuffield Health and committee member, Infection Prevention and Control Forum, Association of Independent Healthcare Organisations
Rose Gallagher
Debra Adams
• Derek Butler, Chair, MRSA Action • Carole Clive, Nurse Consultant Infection Prevention and Control, Worcestershire Health and Care NHS Trust • Harpal Dhillon, Chair, Antimicrobial Expert Advisory Group, Royal Pharmaceutical Society and Medical Adviser, MSD UK • Rose Gallagher, Professional Lead – Infection Prevention and Control, Royal College of Nursing •
Dr Susan Hopkins, Chair, Healthcare Associated Infections Working Group, Royal College of Physicians and Consultant in Infectious Diseases and Microbiology, Royal Free London NHS Foundation Trust
Our sessions will focus on the following key themes: Antimicrobial resistance Antibiotics have been the bedrock to improved mortality over the last century. Resistance to these drugs now threatens the future of health and healthcare. Healthcare organisations all need to ensure appropriate and effective use of antibiotics to stem the tide of growing antimicrobial resistance and to redouble efforts to cut the risk of infections, covering everything from vaccination programmes to patient cleanliness, hygiene and diet to handwashing, clean facilities and equipment and personal protective equipment.
And what happens if there is a collective failure to deliver safety and efficiency within reasonable financial and time parameters? For Patient First 2016, we are combining a focus on essential best practice to support frontline quality and safety improvement with strengthened content on strategic healthcare and patient safety developments that shape reality for commissioners and providers.
Derek Butler
Facilities and technology Water and air quality, antibacterial surfaces, cleaning technology and software are all areas where healthcare organisations can focus to drive improvements. Also of importance is capacity, how best to use the estate to cope not just with the impact of infection but also how the health system needs to address high bed occupancy, which itself can put patients at risk of infection.
Register for your early bird place at www.patientfirstuk.com/IPC-earlybird/
Harpal Dhillon
will provide increased content on the technology enabled improvements that can help healthcare move further and faster. We have also added two new theatres this year to accommodate our newly launched Infection Prevention & Control @ Patient First that allows us to meet demands from our audience for more dedicated content in the area.
Sue Millward
Carole Clive
CARE QUALITY COMMISSION The Care Quality Commission is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, caring, well-led and responsive care, and we encourage care services to improve. We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.
More best practice support will be delivered through our exhibition floor features, including quality improvement, clinical improvement and an expanded poster zone. We’ll be sending you updates over the coming weeks and months as our programme develops but you should also keep track at www.patientfirstuk.com. Visit us on stand N50
Our Patient First Plenary Theatre will deliver strategic content, our Best Practice Theatre will deliver peer-topeer learning and our Patient Safety Technology Theatre
REGISTER NOW!
Essential areas to support effective infection prevention and control are diagnosis and prescribing, surgical site infections, reduction of sepsis, catheter-related urinary tract infections, central venous device insertion and removal and hand hygiene compliance and monitoring.
After massive improvements in fighting MRSA and Clostridium difficile over the last decade, incidence rates are on the increase. In the three months to November 2015, total MRSA incidence rose by 10% year on year, with those attributed to acute trust rates growing by 5% and those
SAFETY AND FINANCE: GETTING THE BALANCE RIGHT little remains of the current financial year, underperforming trusts are under pressure from NHS TDA and Monitor for urgent action, including headcount reduction; boards have a threat of suspension in they fail to balance books without compromising patient care.
Clinical practice
Rising infection rates
Susan Hopkins
Continued from page 1
attributed to clinical commissioning groups by 15%. In November alone, trust MRSA rates were 33% higher year on year and CCG rates 54% higher. The message is clear: the challenge is across the system. Acute trusts need to maintain and improve on the strong improvements made in infection prevention and control over the last decade. Primary care and community providers, including care and nursing homes, need to work harder to minimise the risk of those in their care to develop infections.
SAVE THE DATE! 22 - 23 November 2016
0207 348 1867
d.earl@closerstillmedia.com
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@Patient First 2015 Snap Shot What our delegates said...
82%
learnt about new products they hadn’t seen before
This conference is great for learning, but for me the real value is the opportunity to make connections with industry colleagues. You just can’t do that unless you’re here. Dr Victoria Brown, Patient Safety Leadership Fellow, Yorkshire and Humber Improvement Academy
70%
said Patient First was important or very important to their job/profession
It’s my second time at this event, and I find it very useful for new ideas on the trade floor and to find out what other people are doing in patient safety in the talks. A very practical and informative event. I’ll be back with colleagues next year. Tayyab Haider, Deputy Medical Director, Basildon University Hospital
This has been really good for seeing new ideas and innovations and for learning from other people’s lessons in patient safety. Raymond Guirguis, Pharmacy Manager, Princess Grace Hospital
76% rated the seminars as good or excellent
This conference is very good for reaffirming what people are doing. It gives them more confidence in their work. Everyone is in the same boat, so it’s a good way of engaging and sharing best practice. Roopen Arya, Professor of Thrombosis and Haemostatis, Director, King’s Thrombosis Centre and Clinical Lead, National VTE Board
73%
would recommend Patient First to a friend or colleague
EXHIBITOR LIST A Team Health Recruitment Ltd
I40
Abloy UK Ltd
J22
Atrainability Ltd
M70
Avantec Healthcare Ltd
M90
B. Braun Medical UK Ltd
M35
Becton Dickinson
L52
Care Quality Commission
N50
CME Medical
K41
Copper Development Association
K88
Datix Ltd
K31
DCCL Company (all in one medical)
L60
Eco International Holdings Ltd
I70
Endur ID
M44
Focus Games Ltd
K40
Hetikal Ltd
N30
iMDsoft
J30
JAC-Pharmacy
L50
Keele University
N40
Med Hand AB
I98
Morse Watchmans UK Ltd
M58
Nervecentre Software Ltd
K54
Nottingham University
N32
OBS Medical Ltd
K42
Patientrack Ltd
K45
Pentland Medical
J72
Public Concern at Work
N70
Quantum Pharma Plc
J60
Radicalogic Technologies Inc
I80
Ridouts LLP
J52
Royal Voluntary Service
N80
Safe-T Ltd
M72
Sage Products
I55
Sole Mates
TBC
STANLEY Healthcare
J50
Teal Patents Ltd
M82
Turun UK
I54
University of Surrey - School of Health Sciences
@MarkCJuniper Consultant in Respiratory and Intensive Care Medicine Lots of QI ideas @Patient_First this week!
@HLMayall – Band 6 Nurse
@emmaburk36 - Nurse
Wonderful 2days at #PF15 proud to be apart of the NHS. Amazing work taking place to improve patient safety. @Patient_First #band6 #nurse
Excited by what we are hearing here @Patient_First lots of ideas to bring back with us to @KingstonHospNHS @BereniceConstab
www.patientfirstuk.com
@Patient_First
M52 Back of hall
Vanguard Viva Healthcare Publishing
L90
Ward-Hendry Ltd
L62
Who Are You Ltd
I62
Patient First UK
www.patientfirstuk.com
5
PATIENT FIRST 2016 Poster Zone THEATRE ONE H90 G80
H80
I98
Sole Mates
MED
3
2
I90
2
6
4
H70
G70
THEATRE TWO 2
I80 3 RL SOLUTIONS 3
J90 6 J80
H60
Ultrasound Training
H65 3 H66 3
I81
6
H50 Viapath
G52
I64
2
SAGE PROD. 3
CATERING
RMR Recruitment
H42
4
I45
RESERVED
4
L70
6
3 3
3
K56 3
4
3
K40 FOCUS GAME
3
3
3
OBS
L62
6
3 6
BUSY OPEN FLOOR THEATRES
J20
L50
M72 SAFE-T LTD
l51
J22 ABLOY 6
L52
M52
6
3
6
DATIX
2
3
M44
3
4
SPEAKER LOUNGE
BUSY EXHIBITION AISLES
KEELE
3
N36
ENDUR
M30
3 3
M31
UNI N38 RES
3 3
N34 2 RES N32 3
3 3 4
3
N30 HETIKAL
N25
M35 B. BRAUN MEDICAL 6
5
M20
N20
6 8
3
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BEST PRACTICE THEATRE
N40
3
M42
ID
6
CATERING AREA
6
M40
N60 N50
MORSE WATCH
3
PCAW
3 CQC
M58
B.D. BECKTON DICKINSON
6
2 4
M50
4
QUALITY IMPROVEMENT 8 THEATRE
N70
3
JAC
K20
HQIP
6 RVS
AHSN NETWORK
iMDSOFT 6
3
6
WARD-HENDRY
K31 4
N80
M60 ALL IN ONE MEDICAL
K30
8
J30
3
I20
M70 ATTRAIN
6
PA TRACK K41 CME 3
3
SKILLS TRAINING
3
K45
K42
PLENARY THEATRE
3
3
L60
3
MEDICAL
4
3
6
NERVE CENTRE
6
TEAL
3
2
M82
ABILITY
K54
N90
2
PATENTS
4
H20
RBCH
4
RIDOUTS LLP
3
RESERVED
G24
K50 STANLEY HEALTHCARE
4
I36
M80 6
6
6
I30
UHMB G20
6
3
RESERVED
J50 J57
2
AVENTEC 6
4
K70
RESERVED
8
G52
3
M90
6
2 I40 A-TEAM 6
H30
G50
I42
4
3
L94
L82
3
I55
3
3
PRESENTATION THEATRE
QUANT
3
6
2
6
PHARMA
TRUVEN
BHR Hosp
H40
6
I50
H55
L80
L92 VIVA 2
EDUCATION HUB
G50
K80
6
J70 J72 4 PENT ECO INTNL. LAND HOLDINGS 6 4 2 INFECTION PREVENTION & CONTROL ZONE I60 J60
WAY 3
L90
K82
RESERVED
I70
I62
J97 RESERVED
ANTIMICROBIAL COPPER
6 4
MOBILE OPERATING THEATRE
6 6
BUSY EXHIBITION STANDS
2
FULL CONFERENCE THEATRES
PATIENT FIRST MAIN ENTRANCE
MEET OVER 3,500+ HEALTHCARE PROFESSIONALS AT PATIENT FIRST 2016
MEET OVER 3500+ HEALTHCARE PROFESSIONALS AT PATIENT FIRST 2016
For stand and sponsorship opportunities contact Dan Assor on 0207 348 5757 or email d.assor@closerstillmedia.com
REGISTER NOW!
0207 348 1867
d.earl@closerstillmedia.com
6
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Meet some of our exhibitors ABLOY UK LTD
DATIX LTD
NERVECENTRE SOFTWARE LTD
Abloy will be promoting its security solution Protec2 CLIQ which provides audit trails on medicine cabinet cylinders and padlocks, and gives the ability to remove lost or stolen keys from the system. Abloy will also be exhibiting Traka 21 key cabinets and its OPTIMA system for stockrooms and storerooms.
Datix patient safety and risk management software enables healthcare organisations to spot trends as events occur, prioritise risks, and put in place corrective actions to reduce adverse events.
Nervecentre Software uniquely provides a whole hospital platform that can deliver electronic observations, handover, task management and clinical assessments; and allows governance and escalation management to be added to any hospital process.
Visit us on stand J22
Datix has 29 years proven experience supporting healthcare providers worldwide in building a culture that drives excellence in patient safety.
Visit us on stand K54
Visit us on stand K31
PATIENTRACK LTD
ATRAINABILITY LTD Atrainability is recognised as one of the leading providers of Human Factors Training for critical teams including Health and Social Care, Ambulance Service, Fire Service, and Aviation. To date we have trained over 25,000 professionals. What is Human Factors and what impact does our Atrainability courses have? Visit us on stand M70
ECO INTERNATIONAL HOLDINGS LTD Eco International Holdings Ltd bring you a new level of surface treatment covering all your touch points. We are setting the standard in the application method using the latest unrivalled technology and next generation solutions; enabling you to maintain germ-free environments effortlessly.
Patientrack is an award winning, always-on, active safety and communication system proven to deliver safe care. It provides healthcare professionals with fast, real-time access to: • Accurate vital signs capture and electronic charts • Information for early identification of deteriorating patients • Alerting to enable appropriate care planning • Visibility of EWS
Visit us on stand I70
Visit us on stand K45
AVANTEC HEALTHCARE LTD Every year a hospital will spend tens of millions of pounds on medicines. Omnicell offer a range of advanced but simple-to-use automated dispensing systems that control what is used, automate re-ordering, reduce stock levels and save staff time whilst enabling the hospital to improve patient safety, clinical governance and patient care. Visit us on stand M90
ENDUR ID Positive Patient ID – Greater Choice for Harm Free Care Endur ID supplies a broad range of NPSA compliant patient identification wristband products as well as GS1 UK certified barcode solutions helping hospitals to comply with current and forthcoming legislation and requirements such as the NHS eProcurement Strategy and ISB 1077. Visit us on stand M44
B. BRAUN MEDICAL UK LTD In recent years, B.Braun’s focus has been aimed at working in partnership with customers to Support Safer Medication. Come and visit our stand for information on our ready to use drugs and our Aseptic Pharmacy manufacturing facility. This fully GMP compliant unit ensures we offer products in the area of pre-filled syringes and elastomerics. Visit us on stand M35
CME MEDICAL We believe in making clinical practice safer and more efficient. Our heritage is in developing specialist medical infusion devices and support that improve patient care in hospital, in the community and at home.
PUBLIC CONCERN AT WORK Public Concern at Work, the whistleblowing charity, has extensive experience of working with the NHS and provides independent advice to those concerned about malpractice or wrongdoing in the workplace. It also supports organisations in embedding and spreading best practice whistleblowing arrangements through training, consultancy and subscriptions. Visit us on stand N70
JAC-PHARMACY JAC provides a software platform that supports medicines management including pharmacy stock control, e-prescribing and medicines administration as a single integrated solution covering most specialities including chemotherapy. JAC’s users account for around half of all NHS hospitals in the UK as well as regional systems in Northern Ireland, South Africa and Norway. Visit us on stand L50
RADICALOGIC TECHNOLOGIES INC RL Solutions is a global company that designs comprehensive healthcare software for patient feedback, incident reporting, risk management, infection surveillance and claims management. With over 1,500 clients including healthcare networks, hospitals and long-term care facilities, we pride ourselves on the long-lasting relationships we create. Visit us on stand I80
MORSE WATCHMANS UK LTD RIDOUTS LLP
T: 01253 206700 | F: 01253 896648 customersupport@cmemedical.co.uk | cmemedical.co.uk
Morse Watchmans is a leading US manufacturer of security management systems. Our KeyWatcher is the ultimate tool for key control. Keys & other assets are housed in a secure, alarmed environment. Provides total accountability from anywhere on your network. The modular design allows for extensive customisation & expandability.
Ridouts LLP is a law firm built upon talent and experience for the single purpose of being the best provider of legal services to the health and social care sector.  With over 100 years combined experience the breadth and depth of experience makes us the obvious choice for providers.
Visit us on stand K41
Visit us on stand M58
Visit us on stand J52
We consistently explore new ways to support healthcare professionals with our pioneering approach to developing medical technology products, services and training. Kincraig Business Park, Kincraig Road, Blackpool, FY2 0PJ
www.patientfirstuk.com
@Patient_First
Patient First UK
7
www.patientfirstuk.com
ROYAL VOLUNTARY SERVICE Royal Voluntary Service is a charity that enriches the lives of more than 100,000 older people and their families across Britain by providing vital support in the home, in hospital and in the community. Through these services our volunteers help older people stay happy, healthy and independent. Visit us on stand N80
STANLEY HEALTHCARE As a recognised leader in the healthcare and senior living markets, STANLEY Healthcare strives to: • • • •
Ensure safety and security Improve patient and resident experiences Optimise workflow Increase operational efficiency
More than 17,000 hospitals and senior living communities use STANLEY Healthcare solutions worldwide. Visit us on stand J50
VANGUARD Vanguard Healthcare is the leading supplier of mobile healthcare facilities to the NHS and private providers across the UK and Europe. Vanguard has a proven track record of helping healthcare providers to strategically improve patient access and address waiting lists; enabling the treatment of over 217,000 patients.
Visit us on stand I55
Patients with emergency mental health problems present unique challenges to Emergency Department staff. Dr Adrian Boyle, Quality in Emergency Care Chair, The Royal College of Emergency Medicine
SAGE PRODUCTS For 45 years, Sage Products has been a leading developer of innovative products used to prevent hospital-acquired conditions such as infections, skin breakdown, and healthcare worker injury.
Emergency Mental Health? The solution is CLEAR
Visit us in our Mobile Operating Theatre
SAVE THE DATE! 22 - 23 November 2016
The patients present at all hours, require a lot of resource and support, suffer high rates of medical mishaps and poor experiences. Expert care is usually provided by specialists who do not routinely work within acute hospitals. The Royal College of Emergency Medicine (RCEM) is generally supportive of the Crisis Concordat which seeks to improve care for these vulnerable people. However, patients with mental health crises are attending emergency departments in increasing numbers. RCEM is releasing the new CLEAR campaign, supported by the Royal College of Physiatrists. This is a set of simple principles that commissioners, managers and clinicians should implement to improve care and patient safety.
Find all the latest show news at www.patientfirstuk.com
Co-location. Combining services reduces the fragmentation of care that makes care confusing and difficult for both patients and staff. Shared targets encourage collaborative working.
Eco Sanitise
Liaison. Psychiatry services are extremely effective at supporting patients, reducing admissions and risk. We have shown that patients present throughout the 24 hour period and services need to be tailored to this demand.
Eco Statics
Providing businesses with the latest portable electrostatic spray machine and solutions. Nine Tenths of the Law Possession of a pathogen in your space means that you have taken ownership of the risks and liabilities associated with unhealthy surfaces. The demands, costs and personnel required to stay ahead of mobile pathogens without the use of technology makes the expectation of proper surface disinfection unrealistic. Proper surface disinfection is not possible without the assistance of advanced application technologies.
Education. Patient experience surveys consistently describe a poor patient experience in emergency departments. All clinical staff need to be trained how to respond compassionately and
We are setting the standard of the way we disinfect and sanitise. Coverage enhanced due to electrostatic charge. Battery operated—24/7 operation Patented and proven technology
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suffering
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Right place. RCEM accepts that a police cell is a poor place for a person suffering a mental health crisis, however a busy and uncontrolled emergency department is also a poor place for some patients. An emergency department should not be the default position for all mental health crises. RCEM believes that the phrase ‘Health Based Place of Safety’ is an unhelpful term as it does not indicate whether patients are receiving the right care. The Royal College is urging the Government, politicians and NHS leaders to work together to take the five steps needed to improve emergency mental health care and patient safety.
SAVE THE 22-23 NOVEMBER 2016
0207 348 1867
a
Adolescents. These are a group who are often poorly served by crisis services. Children and adolescents should be responded to with the same urgency as children with a physical health problem. There should be sufficient capacity locally for the occasional adolescent who needs admission.
DATE!
STAND I70 Eco Sanitise | www.EcoSanitise.com
knowledgably to patients mental health crisis.
d.earl@closerstillmedia.com
SAVE THE DATE: 22nd-23rd November 2016