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Winter newspaper - February 2017
NPA DUTY IS TO LEAD INDEPENDENTS ALONG A ROAD BUILT ON SOLID FOUNDATIONS
QUALITY PAYMENTS SCHEME – WHAT PHARMACY CONTRACTORS NEED TO DO
It is now over a year since NHS England and the Department of Health issued their prospectus for severing the link between services and medicines supply. It has been necessary – and continues to be necessary - to push back hard against that flawed concept. Down that road lies a de-professionalized local service, a demoralized workforce, and ultimately a fractured community pharmacy network.
On 20th October 2016, the Government imposed a twoyear funding package on community pharmacy; this included a Quality Payments Scheme.
Written by Ian Strachan, Chair, NPA.
For pharmacies to prosper, the historic link between medicines supply and pharmacy premises must be maintained. This link is a crucial element of an established, trusted service model in community pharmacy – namely convenient, face-to-face care from health care professionals, locally responsive and community based. In turn, the sustainability of this model requires that supply and professional service complement one another and are not separated. As independents, the link between supply and service is our history and our future, wherever we operate in the UK. The real danger from the current Department of Health approach to the sector is that it could pull these elements apart – separating supply from service and in so doing breaking the premises based, contractor model that has served so many patients so well for so long. Ian Strachan
This month’s publication by Pharmacy Voice and PSNC of the Community Pharmacy Forward View: Making It Happen points to a better way. We earnestly hope that the movers and shakers in Government will seize this opportunity to change direction. At the time of writing, we still await an official response to the Murray Review of Clinical Services. NHS England’s response will be one test of their willingness to think differently. I believe the NPA is duty-bound to maintain the integrity of the community pharmacy network, and to lead independents through change, to a strong, sustainable position at the heart of the NHS. Our task is not to look backwards for a golden age, it is to lead independents towards a better future. Yet this journey must be along a road built on solid foundations – not the slippery path laid out for pharmacy by the Department of Health.
The NPA has served independents for nearly 100 years and we intend to help the sector adapt and thrive for generations to come. Yet we cannot do this in isolation. That is one reason why we have called on colleagues across the community pharmacy sector to more clearly align strategy with formal negotiation of the contractual framework. Pharmacy’s leadership structures must be fit for purpose in the time ahead – capable of defining and describing what a sustainable, long term future looks like, persuading government and NHS to back the changes needed and supporting pharmacies to meet the challenge of continuing improvement and consistent delivery of excellent care. The campaign against Government proposals to cut pharmacy funding and related ‘efficiencies’ shows that the sector is capable of working closely together and presenting a united front. Working together to oppose changes we don’t like is one thing. Working together to advance the fundamental changes that we do
Continued on p4
Some details relating to the Quality Payments Scheme still need to be clarified by NHS England; as further information becomes available, PSNC will include this on the Quality Payments Scheme hub of the PSNC website (psnc.org.uk/quality). The scheme is voluntary – contractors do not need to engage with it – but PSNC recommends that contractors should seek to meet as many of the quality payments criteria as possible. Contractors that successfully meet the requirements will receive payments from a £75 million budget that is part of the overall community pharmacy funding budget of £2.592 billion. Gateway criteria To qualify for payments related to meeting the quality criteria, contractors must also meet four gateway criteria on the day of the review; passing the gateway criteria will not itself earn any payment for the contractor: 1) the contractor must be offering at the pharmacy Medicines Use Reviews (MURs) or the New Medicine Service (NMS) or must be registered to provide the NHS Urgent Medicine Supply Advanced Service (NUMSAS); 2) the NHS Choices entry for the pharmacy must be up to date; 3) pharmacy staff at the pharmacy must be able to send and receive NHS mail; and 4) the contractor must be able to demonstrate ongoing utilisation of the Electronic Prescription Service (EPS) at the pharmacy premises.
Continued on p2
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Quality Payments Scheme – What pharmacy contractors need to do Continued from p1 Quality criteria Meeting the gateway criteria and achievement of some or all the quality criteria, described below, will mean a contractor is eligible for payments under the scheme. The assessment of whether a criterion has been met will be made at two review points – 28th April and 24th November 2017. The payment to the contractor will depend on how many quality criteria they meet: Number of review points at which it can be claimed
Points at any one review point
Total points over the two reviews points
Written safety report at premises level available for inspection at review point, covering analysis of incidents and incident patterns (taken from an ongoing log), evidence of sharing learning locally and nationally, and actions taken in response to national patient safety alerts.
One
20
20
On the day of the review 80% of registered pharmacy professionals working at the pharmacy have achieved level 2 safeguarding status for children and vulnerable adults in the last two years.
Two
5
10
Patient experience
On the day of the review, the results of the Community Pharmacy Patient Questionnaire from the last 12 months is publicly available on the pharmacy’s NHS Choices page.
One
5
5
Public health
On the day of the review, the pharmacy is a Healthy Living Pharmacy level 1 (selfassessment).
One
20
20
Digital
On the day of the first review, the pharmacy can demonstrate a total increase in access to Summary Care Records between 1 December 2016 and 28 April 2017 in comparison to the previous 5 months; and on the day of the second review, the pharmacy can demonstrate a total increase to access to Summary Care Records between 1 May 2017 and 24 November in comparison to the previous 7 months.
Two
5
10
Digital
On the day of the review, the pharmacy’s NHS 111 Directory of Services entry is up to date.
Two
2.5
5
Clinical effectiveness
On the day of the review, the pharmacy can show evidence of asthma patients, for whom more than 6 short acting bronchodilator inhalers were dispensed without any corticosteroid inhaler within a 6 month period, are referred to an appropriate health care professional for an asthma review.
Two
10
20
Workforce
On the day of the review, 80% of all pharmacy staff working in patient facing roles are trained ‘Dementia Friends’.
Two
5
10
Domain
Criteria
Patient safety
Patient safety
Total number of points How to get going with meeting the requirements If a contractor decides to take part in the scheme, PSNC recommends that they start to work towards achieving the points as soon as possible: 1) Decide which quality criteria you plan to meet and by which review point
Consider the costs you are likely to incur to achieve each criterion; some will take more time and staff resource to achieve (e.g. Healthy Living Pharmacy level 1), and some are more complex than others.
2) Develop a timed plan for achieving the gateway and quality criteria Developing a timed plan will help contractors and their teams to ensure they have plenty of time to achieve all the criteria they intend to meet. Currently contractors will not be able to meet all the gateway criteria because further work needs to be undertaken by NHS England. However, contractors will need to meet the gateway criteria by the first review point at which they wish to claim a payment. PSNC understands that NHS England will undertake the necessary work early in 2017 to enable pharmacies to be able to meet the gateway criteria. Contractors should therefore consider which gateway
and quality criteria they will initially find easiest to achieve during early 2017. In this assessment of priorities, contractors should also consider which quality criteria can be claimed at both review points – these should probably be early priorities.
Further information for contractors • ‘PSNC Briefing 067/16: Quality Payments – what pharmacy contractors need to do’ explains how the scheme will work and details guidance and resources for contractors on what they need to do to engage successfully with it. It also contains a suggested plan for tackling the gateway and quality criteria (psnc.org.uk/briefings) • ‘PSNC Briefing 068: Quality Payments – referrals for asthma reviews’ provides an overview of how to achieve the ‘asthma referrals’ quality criterion (psnc.org.uk/briefings) • Consider using the Quality Payments Scheme framework and asthma referrals tool on PharmOutcomes, which is available to all contractors (pharmoutcomes.org) • Regularly check the Quality Payments Scheme hub on the PSNC website for updates (psnc.org.uk/quality) • Sign up to the PSNC e-newsletters to keep up-to-date with the latest quality payments updates (psnc.org. uk/newsletters)
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PFIZER HEALTHY PARTNERSHIPS AND COMMUNITY PHARMACY Pfizer’s commitment to investing in the future of pharmacy is represented by Pfizer Healthy Partnerships, a selection of tools and resources connecting pharmacists with professional and commercial support. Pfizer Healthy Partnerships can benefit pharmacists by helping build confidence when engaging with patients and supporting business development. • Supporting professional development – providing learning resources and skills development training •
Enhancing the patient experience – helping pharmacy to provide a quality patient experience with training for pharmacists and support materials for patients
The Pfizer Healthy Partnerships tools and resources available via the Access Pfizer website have been developed with the needs of pharmacy professionals in mind. These resources aim to support pharmacy when delivering patientfocused services, which in turn could improve patient outcomes. Resource toolkits developed to date include: Medicines Optimisation, the Smoking Cessation Scratch Card Campaign, Right Route:Right Care, the Oral Anticoagulation Toolkit, the New Medicine Service Toolkit, communication skills training and
therapy training modules. These toolkits can be viewed and ordered on the recently refreshed Access Pfizer website. The streamlined design and improved navigation, means that once healthcare professionals are logged in they are now no more than three clicks away from the resources available. Many of the resources have been endorsed by pharmacy organisations including the Pharmaceutical Services Negotiating Committee, Royal Pharmaceutical Society and Pharmacy Voice. To view and order the Pfizer Healthy Partnerships tools and resources visit accesspfizer.co.uk or come along and meet the Pfizer Healthy Partnerships team at The Pharmacy Show.
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An interactive programme from GSK at The Pharmacy Show 2016 Visitors to the GSK Consumer Healthcare stand at The Pharmacy Show 2016 were able to take part in a choice of educational lectures designed to help customers suffering from body pain or cold and flu. 93% of people in the UK experience pain in their muscles, tendons, ligaments and joints.1 62% of people said body pain impacted their professional life and 56% felt their body pain compromises their ability to participate in physical activities they like.2 Visitors to the GSK stand were able to find out more about the impact of body pain and how Voltarol® gel offers customers effective pain relief without a tablet. Through a series of case studies, participants were given insight into the Voltarol® range which offers formulations suitable for both joint and muscle pain. Voltarol contains diclofenac, a powerful nonsteroidal anti-inflammatory drug (NSAID) that reduces pain and inflammation. The topical format of Voltarol® penetrates tissues, where is it found in concentrations up to 20x higher than plasma.3 Systemic absorption of topical diclofenac is very low – Voltarol® offers a reduced risk of side effects compared to oral analgesics. ®
The Day & Night Nurse® range offers a variety of product formats available for all lifestyles including capsules, liquid and a combination of both Day & Night time capsules in one convenient pack. Adults and children* experience between 2-4 and 3-8 colds a year4, respectively. Minor ailments such as coughs and colds take up to 20% of a GP’s workload.5 Pharmacy teams are ideally placed to help patients to treat the symptoms of cold and flu and recognise when a GP referral may be necessary. This formed the subject of the on-stand module presented by Day & Night Nurse® (Day time capsules: Paracetamol, Pseudoephedrine Hydrochloride and Pholcodine, Night time capsules: Paracetamol, Promethazine Hydrochloride and Dextromethorphan Hydrobromide). 32% of customers are looking for strong cold and flu relief6 and pharmacy has the opportunity to offer behind the counter products and advice for cold and flu. The Day & Night Nurse® combination pack offers powerful 24-hour cold and flu relief** – nothing is stronger for cold & flu.7 During the period of The Pharmacy Show the GSK team were also on hand to discuss the commercial side of pharmacy business and how GSK can help pharmacists to support their customers.
*Night Nurse® and Day Nurse® capsules are indicated for those over the age of 12. Day Nurse® liquid is from 16 years of age. **Refers to having capsules for use in the day and night. 1. GSK data on file, Global Pain Index, n=7000+. February 2015. 2. GSK data on file, Global Pain Index UK data, n=500+. February 2015. 3. Brune K. Persistence of NSAIDs at effect sites and rapid disappearance from side-effect compartments contributes to tolerability. Curr Med Res Opin. 2007; 23(12):2985-2995. 4. NICE website – Common Cold. Available at: http://cks.nice.org.uk/common-cold#!scenario Accessed 08/08/16 5. Self Care Forum. Available at: http://www.selfcareforum.org/wp-content/uploads/2013/10/Self-CareForum-Mandate-FINAL-single-page.pdf. Accessed on 08/08/16. 6. UK YouGov Cold & Flu Research 2011 7. GSK data on file, 2014
Product Information Voltarol Emulgel P, Voltarol 12 Hour Emulgel 2.32% Gel, Voltarol Pain-eze Emulgel (diclofenac diethylammonium). Indications: Local symptomatic relief of pain and inflammation in trauma of the tendons, ligaments, muscles and joints e.g. due to sprains, strains and bruises, and localised forms of soft tissue rheumatism. Emulgel P only: Relief of pain of non-serious arthritic conditions. Legal category: Emulgel P & 12 Hour Emulgel P: P. Pain-Eze Emulgel: GSL. Licence holder: GlaxoSmithKline Consumer Healthcare (UK) Trading Limited, 980 Great West Road, Brentford, Middlesex, TW8 9GS, U.K. Information about these products, including adverse reactions, precautions, contra-indications, and method of use can be found at: • https://www.medicines.org.uk/emc/medicine/21038+EmulgelP • https://www.medicines.org.uk/emc/medicine/27624+12hourEmulgelP • https://www.medicines.org.uk/emc/medicine/21040+Pain-ezeEmulgel Day & Night Nurse Capsules. Day-time Capsules: (paracetamol, pseudoephedrine hydrochloride, pholcodine). Night-time Capsules: (paracetamol, promethazine hydrochloride, dextromethorphan hydrobromide). Indications: Short term relief of the symptoms of colds and influenza during the day or at night. Legal category: P. Licence holder: GlaxoSmithKline Consumer Healthcare (UK) Trading Limited, 980 Great West Road, Brentford, Middlesex, TW8 9GS, U.K. Information about this product, including adverse reactions, precautions, contraindications, and method of use can be found at http://www.medicines.org.uk/emc/medicine/16069 Oilatum Cream and Oilatum Junior Cream (light liquid paraffin, white soft paraffin). Indications: Contact dermatitis, atopic eczema, senile pruritus, ichthyosis and related dry skin conditions. Legal category: GSL. Licence holder: Stiefel, 980 Great West Road, Brentford, Middlesex, TW8 9GS, U.K. Information about these products, including adverse reactions, precautions, contra-indications and method of use can be found at: • https://www.medicines.org.uk/emc/medicine/2114+cream • https://www.medicines.org.uk/emc/medicine/17527+juniorcream
We think The Pharmacy Show is a showcase for the profession, but dont just take our word for it... “This is the second year I have attended The Pharmacy Show. I find the conference extremely useful and I think this year’s workshops have been very interesting, covering many key subject areas such as clinical data, the position of locums in the market, and other major trends. There’s so much knowledge and information to soak in, all together in one place.”
“Everyone is smiling as they approach our stand – it really is a lovely atmosphere at The Pharmacy Show. It’s important for Lexon to have a presence at The Pharmacy Show as we feel it’s the only exhibition to be at for our industry.”
Cristina Culita, Locum Pharmacist
“We’ve had a great show. It’s been a good opportunity to meet wholesalers and distributors and our products have really well received by pharmacists at the show.”
“The Pharmacy Show is at the cutting edge of innovation, clinical pharmacy and commissioning. It engages interest and gets people talking. There’s nothing like this show anywhere else. It’s hugely beneficial for pharmacy.” Ian Strachan, Chairman, National Pharmacy Association “I don’t usually attend pharmacy shows, but this is good. It achieves what it sets out to do: educates, offer opportunities and provide two-way communication. It’s a good show for community pharmacy.” Mohammed Fessal, Chief Pharmacist
Anup Sodha, Director, Lexon
Linda Mace, UK business development &sales manager, Salisbury NHS Foundation Trust “This is one of the best shows we’ve ever done. We’ve signed up new customers, had interests from overseas distributors and met a lot of pharmacy group buyers. We’ve got some good business from the show; it’s been fantastic.” Ahsen Khan, Fleming Medical
4
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RPS launches GB wide campaign on long term conditions ‘The Royal Pharmaceutical Society’ has launched a new campaign to improve the care of people with long term conditions through the better use of pharmacists. An average 1 in 3 people across Great Britain have at least one long term condition. Caring for them accounts for around 50% of GP appointments and approximately 70% of the health and social care budget across the country. As the third largest health profession in the UK, the skills and expertise of pharmacists must be maximised within the multidisciplinary team to provide the best care for patients. Without changing the model of care, the NHS risks being unable to meet the unprecedented increase in demand for its services. These new opportunities in clinical practice will enable pharmacists in all sectors to develop new roles. Today the RPS has published policy documents that focus on how the role of the pharmacist can be enhanced to prevent, identify, treat and support people with long term conditions, as part of a multidisciplinary approach.
The RPS is making four key calls to action: 1. Pharmacists providing direct patient care should have the opportunity to train to become a prescriber, fully utilising those skills as part of the multidisciplinary approach to managing and supporting people with long term conditions. To enable this change we are asking for the law to change to allow practising prescribing pharmacists to mentor pharmacists who want to become prescribers. 2. The patient journey will be made easier by enabling pharmacists to directly refer to appropriate health and social care professionals, improving patient access to care and reducing the number of unnecessary appointments. 3. Patients will benefit from further integration of pharmacists into their multidisciplinary team, ensuring support at every stage of their journey, from prevention through to treatment and management of their long term condition(s). 4. All pharmacists directly involved in patient care should have full read and write access to the patient health record, with patient consent, in the interest of high quality, safe and effective patient care.
NPA DUTY IS TO LEAD INDEPENDENTS ALONG A ROAD BUILT ON SOLID FOUNDATIONS Continued from main article of page 1. want to see requires unity of purpose over the long term and a further step up in the level of cooperation across the sector. I believe that more closely aligning and consolidating the structure of pharmacy leadership would lay the foundations for the necessary, ongoing, collective endeavour. At the same time, we must all be mature enough to recognise that the interests of independents and national multiples are not always perfectly aligned – and it follows that there must be a strong, distinctive voice for independent community pharmacy. But that doesn’t mean that we won’t speak together with a unified voice across the whole sector on a wide range of issues
On 3rd November 2016, the RPS launched its campaign in Wales, at the 6th Annual Medicines Safety Conference, where around 200 health professionals and NHS managers heard the calls to action and recommendations on how these can be achieved. A separate Parliamentary event on the 30th November at the House of Commons marked the launch in England with further activity in Scotland on 1st December 2016 at the RPS Board strategy day. Commenting on the launch, Suzanne Scott-Thomas, Chair of RPS Wales said: “I am absolutely delighted with the level of support we have received for this initiative in Wales from within all sectors of the pharmacy profession as well as from other royal colleges and patient groups including the Royal College of General Practitioners in Wales and Macmillan Cancer Care. The challenge of meeting the demands of long term conditions has brought together a coalition of support to move this agenda forward. This policy has been developed to instigate action at national and local levels and marks the start of our commitment to improving care for patients with long term conditions. We look forward to working with our colleagues and translating their support and goodwill into meaningful change for patients and the NHS.” Sandra Gidley, Chair of RPS England said: “Community pharmacists in England have had a tough year, with uncertainty replaced by a new reality of reduced funding through the national contractual framework. With this campaign we want to change the terms of the debate about community pharmacy in England. The new role for community pharmacists, supporting people with long term conditions within the heart of the NHS, needs buy in from those across Government and the NHS as well as those who own and work in pharmacies. We will be working hard to make sure those in positions of influence and power both agree with our view, and put in place the necessary resources to make our policy recommendations happen.” John McAnaw, Chair of RPS Scotland said: “ This campaign gives us a great opportunity to further promote the role of the pharmacist around long term conditions, and clearly outlines what is needed to allow further ‘added value’ in the delivery of frontline care. Our community pharmacies and pharmacists should have a greater role and profile in the delivery of care to people with long term conditions, and I fully support the recommendations being made. With an increasing number of people now living with a long term condition in Scotland, we already know that the pharmacist’s expertise in the use medicines and in supporting self-management strategies can help people achieve the right outcomes from treatment. However more can be done, and if pharmacists are given the right tools, support and access to the clinical information they need they will help maximise patient outcomes. I want to see these recommendations being taken forward in Scotland, and ensure that those people with a long term condition benefit further from the knowledge and expertise their pharmacist can offer as part of the wider care team.”
Blood borne virus testing in community pharmacy an integrated approach Community pharmacies can offer opportunistic and integrated Kevin Noble testing and treatment services for blood borne viruses, said Kevin Noble of Pinnacle Health Partnership in a case study of hepatitis C services on the Isle of Wight, at The Pharmacy Show last September.
where interests are shared. Since the principal shared interest is the welfare of patients there will continue to be plenty of common ground. There are two possible futures for independent community pharmacy – one which makes the most of local pharmacies at the heart of the NHS and one in which locally based care shrinks away and patients suffer the consequences. It’s the NPA’s historic mission to divert policy-makers away from the wrong path and lead the sector on a journey of positive change and improvement.
In the service, he explained that services were commissioned through 20 Isle of Wight pharmacies in a programme integrating secondary and primary care hepatitis C services. Pharmacies were felt to offer easy access to a healthcare professional, who could have preexisting contact with high risk groups including injecting drug users and users of supervised medicines consumption services. Speaking to the PSNC service innovation theatre, Mr Noble said that nine per cent of the 180 tests delivered by community pharmacies had delivered a positive result. Some 67 per cent of people seeking the test had either never been tested or not tested for three years. Among those receiving a positive result were people who are already registered with treatment services, suggesting an ongoing need to screen for hepatitis C infections, he said.
In the service, pharmacies were paid £40 for a three stage process: test, report the results, and deliver results, including to arrange referral to the secondary care hepatitis outreach team for positive patients. In total delivering the service takes between 40-50 minutes, Mr Noble estimated. Mr Noble told the innovation theatre audience that this service could be reproduced. Interested pharmacists are advised to: •
Speak to their LPC to get support
• Contact local hepatitis team to explore the local potential for outreach services •
Organise laboratory testing
• Approach public health commissioner for service funding • Train pharmacists to deliver tests and to counsel positive screens.
www.thepharmacyshow.co.uk
5
The Cuts - End of the Road, or Just a ‘Tipping Point’? Faced with losing nearly £28,000 in profit from the funding cuts over the next two years as well as higher business rates and a £2,400 loss of generics profits resulting from Brexit, it is no wonder that many pharmacies are now planning to cut back on services, rather than to increase them. The recent NPA survey shows that 86% are likely to limit services like home delivery, 81% are likely to reduce MDS and 54% are likely to reduce opening hours. It is difficult to see how these measures can reduce the overload on A&E departments and Out of Hours services in the rest of the NHS.
How can today’s Community Pharmacy network deliver improved clinical outcomes and increasing item volumes in the face of such stringent financial constraints? Is the Community Pharmacy Business Model still sustainable? Community Pharmacy has traditionally supplied increasing volumes of medicines with a high degree of safely. This funding reduction could trigger an end to the “free” services which patients and GPs value so highly, or alternatively it could be a “tipping point” into a radically different pharmacy model.
They receive a fortnightly roll of personalised pouches, already pre-packed for each of the administrations they need during the day. Patients with 6 or more medications and 3 to 4 changes in medication a month are put on weekly rolls. Dispensing pouches are unique in offering the optimum combination of patient safety, cost-effectiveness and convenience, both for carers and for patients as well.
Controlling Costs Labour costs in a dispensing hub can be reduced by as much as 80%, compared to today’s model. This offers a controllable way to recover some of the cash lost through the latest cuts.
Scalable Dispensary Highly automated centres do not need the additional staff hours and buildings in direct relationship to increased dispensing volumes. In fact, staff and building costs typically reduce per item dispensed as the basic costs of managing the operation are recovered over increasing volumes.
Pouch Packs in relation to Care Homes, Domiciliary Care and Community patients Care Homes and Domiciliary Care have issues with dispensing, administration and high levels of medicines wastage.
In Germany, Netherlands, Austria and Sweden, the response by the pharmacy sector to the demands for “more for less” seen in England has been to concentrate repeat dispensing in dedicated “hubs”. These centres are responsible for the assembly, checking and labelling of repeat prescriptions. In some cases, like in Sweden, they may dispense to patients as well.
Modern pouch solutions reduce wastage levels and improve compliance as they are much easier for patients to use and a relief for carers to administer. The barcoding on each individual pouch allows automated administration through barcodescanning. Pouch packs for a fortnight mean less wastage compared to monthly trays, whereas pouch packs for one week are preferred for patients who have many changes in medication.
Repeat prescriptions
The Digital Dispensary
So what can we learn from other pharmacy operators?
Around 70 percent of all medication consists of repeat medication. The majority is dispensed at pack level. A considerable proportion is dispensed at pill level as patient pouch packs. These are especially suitable for vulnerable long-term patients, both in Care Homes and at home.
20 million patients have made an EPS nomination so far and 50 million patients have a Summary Care Record. Automated purchasing modules already assist us with finding the best deals and FMD-based scanning of all dispensed medicines will be with us shortly. This is the age of the Digital Dispensary. For further information please contact www.vmi-care.com
Funding Cuts: A 2017 outlook The dust has just settled from the discussions in the last show and we have a little more clarity about the funding position of community pharmacy. December 1st has passed and the cuts have been implemented. The hope of having the cuts reversed has drifted into just a memory. We have had the Parliamentary debate, are waiting for the results of the Health Committee review and a judicial review, but I would not hold your breath. NHS funding is always the ‘elephant in the room’ and will continue to be for the next few years.
Several speakers gave pharmacy good advice. Mark Donovan, Chief Pharmacist at Boots spoke about the need for pharmacists to “adapt to change” fearing that “even the smallest change in pharmacy is being resisted”. Rupert Newman, sales manager at Celeseo, urged pharmacy “to do more with less” and highlighted the need to embrace “innovation, technology and data that delivers patient benefit”. Ian Strachan, Chair of the NPA reminded us of “the need to lead on change, not to be reactive to it”. It is great to know that Community Pharmacy has over 1.5 million contacts a day with the general public and many like Dr Charles Alessi, senior advisor for Public Health England, consider pharmacy as the ‘unsung heroes’. Such praise is refreshing, but it doesn’t pay the bills. Speakers also showed us glimpses of the future structure of the NHS. The Sustainability and Transformation Plans (STPs) are getting into place and will drive the merger of CCGs into the 44 footprints where health and social care can be commissioned throughout larger geographies. There is no doubt that some of the targets
can only be delivered through community pharmacy, although engagement and process is a little unclear at the moment. Their money will be absorbed into the over-spent / underfunded secondary care sector and to maintain General Practice after the General Practice Forward View. Speakers also talked about the issues in General Practice and the development of accountable care organisations and multi-speciality providers in line with the five year forward view. The biggest failures in the NHS, however, have been to manage demand in primary care and drive up public health, which some might conclude, is down to a failure to fully engage community pharmacy. And where is the funding and action plan behind the Community Pharmacy Forward View presented by Pharmacy Voice? It is easy to feel confused. Everyone believes community pharmacy is valuable, but the NHS doesn’t have the money to properly fund the service. The Show keynote came from Alastair Buxton, director of NHS Services Pharmaceutical Services Negotiating Committee, (PSNC) introducing their report showing that the community pharmacy sector contributes a net value of £3 billion to the NHS budget as well as further patient and society benefits. Several quotes from Simon Stevens perfused the meeting - £2.8b to dole out £9b worth of medicines – and – pharmacies will have to subsidise the NHS contract from private and retail income. It sounds like he doesn’t understand the current state and value of community pharmacy at all. The Pharmacy Show 2016 had over eight thousand delegates visiting over 400 exhibitors. It is refreshing to see a mix of experienced exhibitors and many new exhibitors there for the first time. I remember companies showing all their new automation equipment,
membership organisations demonstrating their value to members, manufacturers and distributers revealing new products and some new companies showing how community pharmacy can deliver new revenue streams from clinical services. The Pharmacy Show always creates a balance between educational work streams and exhibitors with a great opportunity to network and learn from others. The 2017 Pharmacy Show will take the change agenda by the scruff of its neck and shake it hard. Community Pharmacy has to change, adopt new techniques, win new contracts, deliver more specialist clinical service and drive new revenue streams. There will be a mixture of integration, co-operation and going it alone. If you are not sure how to do it and where the opportunities are then make sure you pop the date into your diary. We are busy planning the sessions, engaging the leading speakers and working with sponsors and exhibitors to deliver the biggest and the best Pharmacy Show ever. We will be reflecting the challenging times, hearing from people who have led the change and bringing together exhibitors to inform, stimulate and support you going forward. Don’t expect an easy day out. 2017 promises to be one of the most challenging years for Community Pharmacy. It is the year of change, both for owners who have to find ways of investing into the future of their business, for front line community pharmacists who have to rise to the challenge of providing more specialist clinical services and the whole pharmacy team who has to drive the profitability of the business. It may not be ‘now or never’, but it is the time to get changes into place – you never know what the 2018/19 core contract settlement will be.
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Huge success for Flu training at The Pharmacy Show Last year, for the first time, Rx Advisor worked in collaboration with CloserStill Media to deliver NHS Flu Vaccination training workshops at The Pharmacy Show in Birmingham. For pharmacists to deliver the NHS flu vaccination service they must undergo face-to-face training at least every two years. Many pharmacists have found it challenging to attend a course that is in a convenient location for them. That is why having this training at The Pharmacy Show made a lot of sense as pharmacists that were planning to attend the event could receive the essential training during their visit. This training coupled with online learning which they can undertake at their own convenience, allowed them to complete their declaration of competence for the NHS flu vaccination service. The response from pharmacists for this training was far greater than expected, with all the sessions being fully booked! Over the course of two days we trained
and upskilled over 146 pharmacists to deliver the NHS flu vaccination service. The feedback from delegates was very positive, they found the course materials easy to follow and the convenience of having the workshop at The Pharmacy Show was welcomed by all. To be able to deliver several workshops over the course of two days we kept the face-to-face training sessions focussed on the practical aspects of delivering vaccinations; this included practical training on injection techniques, managing anaphylaxis and performing CPR. In addition to the workshops delegates also had access to online learning materials which covered the essential information and knowledge of vaccinations, influenza, basic life support and managing emergencies. Whilst it was a very busy two days at The Pharmacy Show for the Rx Advisor team, we all thoroughly enjoyed the experience and we will certainly be happy to offer the same service at this year’s Pharmacy Show! Mohammed Ibrahim Rx Advisor Limited
ClinDip
MRPharmS
IPresc
Clinical
Services
Director,
www.RxAdvisor.co.uk
The Pharmacy Show in Numbers The Pharmacy Show 2016 was once again a record breaking show with over 8,200 pharmacy professionals attending. It is the perfect opportunity to get in front of thousands of pharmacy owners, wholesalers, buyers, distributors and decision makers, in a dedicated trade environment. Whether you are an exhibitor or delegate this is the ultimate event for you. Please take a look at The Pharmacy Show in numbers!
DELEGATE BY TYPE
8,252 delegates attended
The Pharmacy Show in 2016.
62.5% of delegates
attended The Pharmacy Show 2016 for the first time.
62% of delegates have not attended any other event in the last two years.
57%
15%
PHARMACY OWNER / CONTRACTOR CATEGORY MANAGER / BUYER
7%
SUPERINTENDENT PHARMACIST
6%
PHARMACY MANAGER / MANAGEMENT
8%
WHOLESALER / DISTRIBUTOR
10%
COMMUNITY PHARMACIST
31%
COUNTER ASSISTANT
4%
ACT / TECHNICIAN
7%
HOSPITAL PHARMACISTS
4%
OTHER
8%
FACE-TO-FACE IS BEST AT ANY ONE TIME THERE WAS
OR IBIT
EXH
18 VISITORS 13 TO 1 EXHIBITOR WITHIN THE HALLS
Over 80% of the 2017 floorplan was booked onsite at the show.
11% of delegates were UK and global wholesalers and distributors looking for new products - giving you the ideal platform to establish distribution partnerships.
57% of delegates came
56% of delegates either
47% of delegates have less than two hours see sales reps - this is your chance to permissibly sell face to face with an engaged audience.
96% of delegates have told us any company serious about supplying the pharmacy sector should be exhibiting at The Pharmacy Show.
with a specific intention to source new suppliers of products and services.
placed an order or plan to place an order in the next 12 months.
DISTRIBUTORS WANTED PROGRAMME The Pharmacy Show has been helping UK and International companies for over 9 years to establish themselves in the UK pharmacy channel and get listed in both independent and multiple retailers. Our “Distributors Wanted Programme” will promote your company’s products and services to the right pharmacy buyers, wholesalers and distributors.
FREE
TO A EXHIB LL ITORS
Through a targeted print marketing campaign before the show, face to face meetings on site, and also on-line and on-site exposure - we will continually communicate your message ensuring that our wholesaler, buyer and distributor contacts know who you are, what you do and where to find you.
DISCUSS EXHIBITING, SPONSORSHIP AND SPEAKING OPPORTUNITIES NOW! GARRY TYSON: 0207 348 4903 • G.TYSON@CLOSERSTILLMEDIA.COM KAMIL AKHTAR: 0207 348 5265 • K.AKHTAR@CLOSERSTILLMEDIA.COM ABRAHAM TSEGAYE: 0207 348 5274 • A.TSEGAYE@CLOSERSTILLMEDIA.COM
CONTACT ONE OF THE TEAM TODAY:
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Continuing Kirit’s legacy
Keep calm and optimise
Day Lewis still plans to open 400 pharmacies by 2020, said Kirit’s son Sam Patel in conversation at The Pharmacy Show 2016. He told the show’s keynote theatre audience: “We will get there through the efforts of motivated and empowered colleagues,” and he added that the company was “committed to providing career opportunities for talented pharmacists” and would work with universities to secure the recruitment pipeline. Speaking to Ash Soni, former RPS president and London Local Pharmacy Network chair, Sam Patel reassured the audience that Kirit had already started preparing to take a less operational role; control has now passed to his three children, Sam, Jay and Rupa, supported by a team of senior managers and nonexecutive directors. Jay Patel said that their approach would be incremental change. “We are not about ripping things up and starting again.” Among the opportunities being considered by the new Day Lewis management team are personalised healthcare services and to establish pharmacy as a health and wellbeing hub. “Community pharmacy is just not being used as a public health resource. Pharmacists could be used as a triage for the health service. We just need to use the community pharmacy estate more productively,” said Sam Patel. Other developments could include establishing joint partnerships with young pharmacists as well as those at the end of their careers who might want to retain a stake in their business, while stepping away from operations.
Despite its size, Day Lewis was also CONTINUING KIRIT’S LEGACY Jay and Sam Patel, Keynote Theatre, 16:45 – 17.30 exposed to threats facing community Described by the Royal Pharmaceutical Society undergraduates in his acceptance speech: pharmacy as a whole, Jay Patel told as a “giant of independent community pharmacy” “Respect and care for people, aspire to achieve and the “go to man” by another leading industry the impossible, create a network of support and The Pharmacy Show. Examples include figure, Kirit was the person whose opinion never stop learning”. was sought by everyone, including those in the ‘Amazonisation’Sinceof pharmacy the sudden passing of Kirit Pateland MBE in Government. In 1975, with his brother JC, he July, the industry has been united in honouring founded and subsequently grew the Day Lewis “blanket bans” on repeat an outstandingdispensing ambassador of Pharmacy asby well Group to almost 300 Pharmacies, which became as a great family man. Kirit touched many lives not only an employer of choice, but the recipient pharmacies. Jay Patel these and left adescribed legacy that will endure forever. of many Pharmacy Awards as well as Gold Investor in People status. In continuing Kirit’s legacy, his children and as “tinkering without understanding existing Day Lewis directors, Jay and Sam Patel, Kirit was a firm believer in continual learning. the system,” resulting infor theconfused will talk publicly first time since his He achieved an MBA from Westminster demise. They will openly share their learnings University, attained a Diploma in Philosophy patients and increased non-adherence. from Kirit, outline their future vision for Day from Brighton University and attended the Advanced Management Programme at Wharton.
Lewis and discuss their roles going forwards.
Only recently, in July, Kirit was awarded an Ash Soni OBE will be interviewing Jay and Sam Electronic prescriptions had also been Honorary Doctorate at Bath University and during this session. It is a session not to be he shared his business ethos to the assembled missed. imposed on pharmacies “without understanding of how it fits in with our processes,” Jay acknowledged, and hundreds of thousands of Pounds were being lost through script switching as a result.
In a personal thankyou to Kirit’s many friends in pharmacy, Jay said the Patel family was inspired by the tributes paid following Kirit’s sudden death in July. “Kirit always wanted to promote community pharmacy. He was an independent community pharmacist at heart, he believed in independent community pharmacy and its value for patients. “We are committed to continuing the journey that he started. We’ll preserve the independent network and continue his legacy.”
7
Quality control around the supply of repeat prescriptions is just not that good,” said Dr Martin Duerden, senior clinical lecturer, medicines evaluation, Bangor University, and consultant adviser, medicines optimisation, Keele University. “We need new systems to improve management of repeat prescriptions. We need to keep calm and optimise,” he said at The Pharmacy Show 2016. Speaking to the GP pharmacy hub, which made its debut at The 2016 Pharmacy Show, Dr Duerden told the audience Dr. Martin Duerden that primary care was causing problems for itself by using drugs indiscriminately. “A lot of solutions lie with pharmacists and that is now recognised by the Department of Health,” he said. Pharmacists can help with medication reviews and find the time that is difficult for GPs to find. “They can implement repeat prescribing systems that work.” The standing room only audience heard that the aims of medicines optimisation should be to • Identify the objectives of drug therapy • Identify essential therapy • Identify any unnecessary drug therapy • Consider whether therapeutic objectives are being achieved. Good targets for medicines optimisation include: •
People taking 10 or more medicines
•
People taking between four and nine regular medicines and where there is inappropriate prescribing
• The presence of interactions and contraindications • Evidence of adherence problems •
In end of life care
•
One major diagnosis in notes.
Ideally, clinicians should also consider any alternatives to drug therapy, for example, social prescribing. “It is very easy to write a prescription but not so easy to do other things,” said Dr Duerden. Deprescribing is also an option, although it can be difficult to stop drugs once started, Dr Duerden said: “Patients may be resistant; clinicians may themselves be uncertain.” He explained that clinicians may feel they are giving up on the patient, or are applying guidelines inconsistently; there may be a lack of evidence or safety information. “We are a nation of pill takers,” he said. “Some 75 per cent of items are repeats and it will get worse, as the population ages. We need to develop protected time to concentrate on getting repeat prescriptions right.”
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Back to basics for business success “There aren’t any magic bullets to business success. But by going through a series of processes you will improve your pharmacy,” Noel Wicks, managing director of Right Medicine Pharmacy, told The Pharmacy Show’s Business Academy on day one of The Pharmacy Show 2016. In a presentation called: ‘Business basics in tough times’, Mr Wicks said there were five priority areas for pharmacies to get right for a better business. He urged conference delegates: “Make yourself a promise to go and sort these areas out.” As a top priority, pharmacies must maximise ‘people power’. Staff are a pharmacy’s biggest cost centre, but also its greatest asset, particularly when times are tough, he explained “There’s no reason why staff should not be told about the current challenges facing pharmacy. That way you can tackle problems as a team. Engage your staff; ask them for thoughts on improving the business viability,” advised Mr Wicks. Adding a regulatory perspective to the discussion, National Pharmacy Association chief pharmacist Leyla Hannbeck added: “The General Pharmaceutical Council wants to see how the team works together; that staff understand what their objectives are. Appraisals should be routine in your pharmacy.” Introducing the second area, pharmacies must look at controlling costs, said Mr Wicks. Key areas will include reducing duplicated effort and, implementing processbased activity to reduce error and waste. Pharmacies may also need to invest to save, for example, in staff or training that adds value, or in automation that reduces manual activity. “Cost control is not always a negative,” he said. Another area is purchasing efficiency. Mr Wicks advised: “Don’t just buy out of habit. Shop around to get the right prices.” The third area is profit. “Profit is not a bad word. Get comfortable using it with staff. Profit is amazing as it allows you to invest in your services, facilities and your staff,” he said.
Noel Wicks and Leyla Hannbeck presenting in the Pharmacy Business Aacademy Ways to increase profits include renting out your consulting rooms, which brings in rent, as well as additional footfall; offering private services and using social media to raise awareness of your business. Know your NOOSE (never out of stock ever) lines – the 10 per cent of lines that bring in 30 per cent of sales. He said: “Moving all numbers by a small amount can result in cumulative increase in performance.” Fourth is turnover: successful businesses always look forward, and make new connections. Business tools such as gap and SWOT analyses can be used to make changes to see how the business performs, he said.
Finally, make sure your business has the right information. If you have a regular and steady flow of the right information for your business - the metrics that are important to your decision making – your business is in a good position to make changes. Mr Wicks said: “If you don’t know your numbers you are unlikely to do anything about it.” Key documents include profit and loss reports, which should be interrogated each month. The Check 34/Rx dataset also allows you to benchmark your information against competitor businesses.
Register your interest now at thepharmacyshow.co.uk/newspaper
AND THE WINNERS ARE… Recognising the very best natural healthcare products on the market, the 2016 Natural Pharmacy Business Product Awards were voted for and presented at The Pharmacy Show – recognising the fantastic brands and innovative manufacturers that are making a real difference to people’s health and lives across the UK.
JOINT AND MUSCLE RELIEF A TRADITIONAL HERBAL MEDICINE Contains a unique active plant ingredient – extract of Sigesbeckia 500mg – used for hundreds of years.
magazine are amongst the best that we work with. Winning the award brings a lot of positive attention to the company and has already helped with brand recognition and product confidence”.
Bigger and better than ever, the 2016 awards from Natural Pharmacy Business magazine presented in association with The Pharmacy Show, received a huge number of votes for the natural products that have been a big part of your businesses over the last 12 months. Mark Whitney from Pillar Healthcare, winner of the Best Supplement & Herbal category with their product pre-Conceive, said: “As a small company, the nomination in the NPB awards is a valuable platform to showcase our product. It allows us to reach out to various stakeholders in the trade and present our work in a well respected publication. The team at Natural Pharmacy Business
Jane Da Costa of Lifeplan, winners of Best New Product with Cholasitrol said: “We are absolutely delighted and would like to thank sincerely everyone who voted. This is the kind of product that enables pharmacies to support their communities as ‘natural dispensaries’ and Lifeplan is committed to working with pharmacies, providing a range of VMS products that address modern ailments and illnesses to bring patients positive health outcomes”. Find out who your winners were in the December/January issue of Natural Pharmacy Business magazine, which is available to read free at www. naturalpharmacybusiness.com. We’re already turning our attention to 2017, so look out for the shortlist in August to make your vote count!
No known side effects Gentle on the stomach Can be taken twice a day, every day Can be used with other pain relief medication Available from AAH
Traditionally used to relieve the symptoms of: MUSCLE PAIN
RHEUMATIC PAIN
BACKACHE
Radio support in 2017
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Name of product: Phynova Joint and Muscle Relief Tablets Presentation: Pale yellow film coated tablet containing 500mg extract of the aerial parts of Sigesbeckia orientalis L. subsp. pubescens (Makino) H Koyama.Indication: A traditional herbal medicinal product used for the relief of backache, minor sports injuries, rheumatic or muscular pains and general aches and pains in the muscle and joints, exclusively based on long-standing use as a traditional remedy. Legal category and product licence number: GSL, THR 41783/0001. Information about this product, including side-effects, precautions, contraindications, and method of use can be found at: http://www.mhra.gov.uk/ home/groups/spcpil/documents/spcpil/con1470979692337.pdf
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Safe prescribing
Drug error reporting
Meds IQ is an innovative online resource which aims to improve paediatric medication safety by connecting child health professionals across the UK and beyond. Meds IQ enables health professionals to share their knowledge and experience, offering free access to a wealth of guidance, tools and quality improvement initiatives to support safer paediatric prescribing.
E-learning
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Supporting patients
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2017 FLOORPLAN & EXHIBITO PK72
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DAY LEWIS
PJ59
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INADA MASSAGE CHAIRS
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ARRA GROUP
MEDIHOLDINGS
ETHIGEN
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BSN MEDICAL
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L’ERBOLARIO BIO-FRESH INTERNATIONAL PF40
M+N HEALTH & BEAUTY
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MEDICARE
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SCANLITE
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PREMIER HEALTH PRODUCTS
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Credenhill Ltd
Fortuna Healthcare
KR Financial Planning
MIAB
A. Vogel
Bperfect Cosmetics
CST Pharma Limited
Frezyderm UK LTD
Labcold Ltd
Microlife WatchBP
AB Healthcare Apps
Bray Healthcare
CSY Retail
Frio UK
Laboratoire Lisandra
Mobility2You
Abundance & Health Ltd
Breastlight
Daxxin
General Pharmaceutical Council
LEASE UK
MPUA
Acdoco Limited
BSN Medical Ltd
Day Lewis Plc
Global 1st
LEC Medical
My Trusty – NHS Found
Active Minds
CAFLON EAR PIERCING LTD
Denward
Grosvenor Consumer Products Ltd
L'Erbolario
MYOSA Sleep Applianc
AEPC UK HEALTH & BEAUTY
CamRx Ltd
DivaCup
GSK
Lexon
National Pharmacy Asso
Alium
CDRX
Dometic UK Ltd
Hazlewoods Pharmacy Accountants
LLOYDS BANK
Natures Aid
Altacor
Charles Russell Speechlys LLP
Doorstep Pharmacy
HBT Media Management
Logixx Pharma Ltd
Natures Well Labs
Approved Shopfitting & Interiors Ltd
Chemist4Sale/ATS Accountants
Dudley Hunt
Health Check Services
Lubrisyn HA
Navimed Ltd
Arjun Products
Chiesi
Durbin
HEALTHAID LTD
M Cubed Chartered Accountants
Net1on1 Wholesaler Ltd
ARRA Group
Chiesi
DX
HRA Pharma
M+N Health & Beauty
NHS Digital
Artdeco/MissLyn
Chiesi
Eaststone Specials
HRC Law LLP
Magneticos Eyewear
NHS Health Education E
Association of Pharmacy Technicians UK
Christie + Co
ECG Ltd - Vaccine Training
Hutchings Consultants Ltd
Martindale Pharma
Nice-Pak International L
Attends
CitySprint Healthcare
eco vape UK
Idis Global Access
MedEpos Ltd
Nicocigs
AYMES
ClariPharm Laboratoire
EcoGen Europe Ltd
Imutest
Northwest Healthcare
BBI Healthcare
Clover 51
EMT Healthcare Ltd
Inada Massage Chairs
Medicines and Healthcare Products Regulatory Agency
BD Rowa Technologies
Comvita UK
Enoch Evans LLP
IPS Specials
Berlinger & Co AG
COSMEBEL - KLARIS DE SUISSE
Epos Logic Solutions Limited
Isagi Ltd, Anti-Slip Specialists
Bi-Fresh International
Costco Wholesale Ltd
Ethigen Ltd
Jei Daniel Biotech Corp
Bio Pathica
CPPE
Farmina sp. Z.o.o.
Kays Medical
Mediholdings Ltd Medisca Mediwin Methameasure
Nova Medical Solutions Occles Eyewear O'keeffe's Company Omnicell Ltd OMRON Healthcare
www.thepharmacyshow.co.uk
OR LIST
RESTAURANT & CAFÉ
SALISBURY NHS FOUNDATION TRUST PF78
SYRINGA
PF74
PE70
PE71
COSTCO WHOLESALE LTD.
PE79 EVE TAYLOR
PD70
VALNEVA UK
PD72
PE78
SUN PATCH LTD.
PE75
PE74
ROSKERR
(LONDON) LTD.
PF65
ENOCH EVANS
PD66
PC75
PD53
PB50
PE49 PE46
IPS
PD45
PE40
RAYNER PHARMACEUTICALS MOBILITY 2 YOU
PC65
PC54
THE MEDICAL INSURANCE ADVISORY BUREAU LTD. PC41
NATIONAL PHARMACY ASSOCIATION
PC68
LICE SNATCHERS
NHS HEALTH EDUCATION ENGLAND
PB70
PB75
PB71
PD72
ACDOCCO
CENTRE FOR PHARMACY PB20 POSTGRADUATE EDUCATION
PD30
RBUK
SIGMA
PD35
NOVA MEDICAL SOLUTIONS
PB50
PB58
PC55
THEA PHARMACUTICALS LTD.
SCOPE OPTHALMICS PB55
PD22
VIP LOUNGE
HOLD PF20
HOLD
PF18
PC22
ALTACOR
PE14
TIANA
GLOBAL 1ST
SHORELINE
PF1 APPROVED
SHOPFITTING
PE01
RPS THEATRE
MARTINDALE PHARMA LTD.
NATURES AID LTD.
HRC LAW
UHY
SPECIAL PRODUCTS
PA48
PB40
GP PRACTICE PHARMACY HUB
VMI CARE PFIZER
SEA-BAND LTD.
PA40
NET1ON1 WHOLESALE LTD. PA39
PHARMACY MEDICAL
PA38
PB30
CSY RETAIL LTD.
ROBOTIK TECHNOLOGY
PA35
PC20
PA25
ECG TRAINING LTD.
PB20
ROBOPHARMA B.V.
PA22
CHIESI
PC25
PD21
PD20
PA20
NATURAL ORGANICS INC.
WILLACH
DENWARD MANUFACTURING LTD. PD10
PC11
PB10
PC12
PB12
OMNICELL
STADN
PA12
LEOSONS
BD ROWA TECHNOLOGIES
PC10
PA10
FREZYDERM
SYNERGIE MÉDICALE BRG INC.
ROYAL BRUSH
PD5
DIVA PD3 SWEDSAFE AB PD01 LABCOLD INTERNATIONAL
FORTUNA HEALTHCARE
PA15
SPLAT
PE18 IMMUTEST PE17 PE19 S&J INTERNATIONAL PHARMACY SOLUTIONS PE10 PE11 PE12
BBI HEALTHCARE
AKL
PE20 PE16 MEDISCA MEDIWIN
PE15 PHARMA MEDICO
A. VOGEL
PF9
PA50
ISAGI LTD.
FRIO
PF29
UBRISYN HA
PA75
PA45
OMRON
PF16
NUTRICIA
PA46
PB59
PHARMA NORD
PC30
HOLD
HRA PHARMA UK & IRELAND LTD.
PC52
IDIS
RPS
PA72
PB74
SALUS (UK) LTD.
PC40
PC31
PA70
WATERJEL EUROPE LLP
PUBLIC HEALTH & WELLBEING FORUM
PB45
PE30
PF35
CHRISTIE +CO
PD40
ECOGEN EUROPE
CLOVER 51
PC66
PC50
PD52
PC73
BIOPATHICA
EMT HEALTHCARE LTD.
CITY SPRINT HEALTHCARE PF48
PC72
MPUA
PC60
JEI DANIEL BIOTECH CORP
SKIN SHOP
GLEN DIMPLEX PROFESSIONAL APPLIANCES LTD.
CAFÉ
PF52
PC79
SKINS SEXUAL HEALTH
PD58
PF58
PF14
PD74
ORDERWISE LTD.
REGENT
PF32
PC70
PD75 PD73
NAVIMED LTD.
PD60
KAYS MEDICAL
PF64
PD76
PB01
CAM RX
PB8
VISITOR ENTRANCE
Orderwise
Queen Mary University
Oxford Pharmacy Store NHS
Queens University Belfast
PDT Solicitors
RA Accountants LLP
Penningtons Manches LLP
RB UK Commercial Limited
dation Trust
Pfizer
READYSPEX
ces
PG Mutual
Real World Retail
Pharma Medico Ltd
Regent Pharma
Pharma Nord (UK) Ltd
Ripsnore
SEA-BAND/THERMOSKIN
Talk to a Doctor
Waterjel
Pharmaceutical Press
Robert Gordon University
ShopRx Ltd
Teen-Skin Actives Skincare
WaveData
Pharmacist Support
RoboPharma B.V
Shoreline Medical Refrigerators
The Pharmacy Consultancy Ltd
Well Pharmacy
Pharmacist-X
Robosol Software
Sigma
The Pharmacy Website Company
WeLocum
Pharmacy Complete
Robotik Technology
Skin Shop
The Specials Laboratory Ltd
Westlab Pure Mineral Bathing
England
Pharmacy Medical
RockTape UK
Skins Sexual Health Ltd
Thea Pharma
What Skin Needs
Ltd
Pharmapod Ltd
Roskerr Ltd
Special Products Limited
TIANA Fair Trade Organic
Willach Pharmacy Solutions
Pharmaview
ROYAL & LANGNICKEL MFG LTD
Splat Global
ToLife Technologies
Wisdom Toothbrushes Ltd
PINDERS
Royal Pharmaceutical Society
STIMARE LTD
UHY Hacker Young
WOGEN PHARM - Compounding Material
PivoTell
Rushport Advisory LLP
Sun Patch Ltd
University of Bradford
Premier Health Products Ltd
RxWeb
Swains International
Valneva
Premvan Ltd
Salus (UK) Ltd
SwedSafe AB
Velresco
Prime Fifty Ltd
Science of Skin Ltd
Synergy Medical
Veterinary Medicines Directorate
Profoot
Scope Group
Syringa UK
VMI Holland BV
ociation
d
s Ltd
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Watch our official 2016 show video! Last year’s Pharmacy Show saw a record number of 8200+ delegates in attendance, for two days of packed seminars and business opportunities. The show has been heralded a great success by exhibitors and delegates and we would like to invite you to watch our official show video to see the highlights! You will hear testimonials from our exhibitors and delegates about what makes this show the UK’s best and largest show for community pharmacy in the UK.
Visit thepharmacyshow.co.uk/video now.
Planning for 2017 is already under way in what we hope will be a bigger and better Pharmacy Show so look out for the latest updates and news! Also, in case you missed any of the sessions or wanted to revisit those that you did attend, the presentation slides are now available on the website at
Visit thepharmacyshow.co.uk/presentations.
Pharmatoka is proud to announce the validation of its flagship product ellura® by the British Health Authority MHRA as a TRADITIONAL HERBAL MEDICINE.
Ellura® capsules contain 36 mg of cranberry proanthocyanidins (PACs) extracted from the juice. After 75 years of proven medicinal use, this quantity of 36 mg PACs, measured by the DMAC method, has shown to be both necessary and also a guarantee to maintain a healthy urinary tract. The efficacy of « one capsule a day » ellura® is guaranteed by the extremely high level of bioactivity of its proprietary cranberry juice extract.
Thus, ellura® develops maximum bacterial anti-adhesion against uropathogenic E.coli which will be flushed out very quickly and prevent the recurrence of urinary tract infections (UTIs). Worldwide, health care providers are confronted with the alarming growth of the resistance of pathogens against currently available antibiotic cures. Ellura® is a new tool that health care providers can use for an efficacious prophylactic treatment of recurrent UTIs. Gunter Haesaerts - CEO g.haesaerts@pharmatoka.fr www.pharmatoka.com
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Pioneering Services Showcased by Quantum Pharma Group We’d like to thank all those who visited us at last year’s Pharmacy Show. The show proved to be popular as always and provided our experts with the opportunity to showcase Quantum Pharma’s innovative solutions for busy pharmacies as well as invite our valued customers to the VIP Lounge to network with likeminded peers over a cup of coffee and learn more about the Group’s offerings. The show was full of activity and a great platform to demonstrate how our services have evolved to ensure pharmacies can meet the ever growing demands of the Healthcare sector. Catherine Brown, Commercial Director of the Specials Division said “With our continued efforts to create our innovative service to help support the on-going challenges pharmacies face, The Pharmacy Show enabled the Quantum Pharmaceutical team to demonstrate why we’re the leaders in specials and obtains. Market-leading delivery times, late opening hours and a dedicated team of experts who are able to source hard-to-find products easily are just some of the benefits our valued customers experience.” Also exhibiting as part of the parent company, Quantum Pharma, medication
• Free, reliable medicines advice for parents and carers
adherence experts Protomed had the opportunity to showcase the highly anticipated Biodose Connect™. Building on the success of the Biodose® medication management trays, the pioneering telehealth version helps support medical adherence in patients with long-term conditions through its unique visual and audio reminders, aiding patients to take the right mediation, at the right dose, at the right time. With around half of all medicines prescribed to those with long-term conditions not being taken as recommended1 resulting in 8% of hospital admission and readmissions2, Biodose Connect™ aims to be a proactive and preventative solution for the patients managing their own medication. Ian Pearce, Managing Director of the Medical Adherence division said “Since the launch of Biodose Connect™ in August, we have been eager to show the market what the medical adherence device can do to support those with long-term conditions. With its clever reminder systems and real-time adherence monitoring capabilities, the pioneering technology aims to support the Healthcare sector in keeping patients independent and healthy and subsequently, reducing both the human and financial costs. Feedback from those who saw a demonstration at the Pharmacy Show has been extremely positive with many appreciating how it could help to enhance patient outcomes in their healthcare setting.” We hope everyone who attended the show found it as useful and informative as we did. If you didn’t manage to visit us, we’re always happy to arrange a face-toface meeting or a call at a time that is convenient for you. For specials and obtains: Call: +44 0800 043 9372 • Email: orders@quantumpharma.co.uk For Biodose® and Biodose Connect™: Call: +44 01260 292 840 • Email: info@biodose.co.uk 1. Medicines Adherence: Involving patients in decisions about prescribed medicines and supporting adherence (CG76) Jan 2009 NICE: http://publications.nice.org.uk/medicines-adherence-cg76 2. How improved medication adherence can prevent costly medicine waste Feb 2012 HS: http://www. hsj.co.uk/topics/efficiency/how-improved-medication-adherence-can-prevent-costly-medicinewaste/5041067.fullarticle
Y CURRENTL LD BEING SO THAN IN MORE
ies 45 countr
e! Worldwid
• Over 200 online leaflets with information on medicines commonly prescribed to children • Practical information from experts on giving different forms of medicine
medicinesforchildren.org.uk
WE ARE LOOKING FOR DISTRIBUTORS STARBALM.COM
www.thepharmacyshow.co.uk
THE SPOTLIGHT IS ON PHARMACY. don’t BE left in the dark... With so much change affecting the pharmacy profession, there has never been a more important time for you and your business. That’s why this year’s Pharmacy Show is one you and your team simply cannot afford to miss. Join us at this year’s show and you will:
Learn how to grow your business – by attending a whole range of 30 minute ‘how to’ seminars l Access 60+ hours of CPD education – across eight theatres l Meet over 400 suppliers – all in one place for two days l Find new technologies – that can help improve your patient service l Access clinical updates – across key therapy areas l Network – with over 8,000 colleagues, peers and friends l
B U TC H E R
Register for your FREE place today at NOW AT: REGISTER YOUR INTEREST www.thepharmacyshow.co.uk/CD www.thepharmacyshow.co.uk/newspaper
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The Content of Change The workload of the professional leadership body has never been so great or important. As the professional leadership body for pharmacy technicians APTUK have been representing the profession at many events looking at how all the healthcare professions can work as part of a single service to move to a ‘one system’ that is easy to use by patients and that makes the best use of all resources. All healthcare professionals in the future will be taking on extended roles, that will over time, most probably, become core practice. Pharmacy Technician access to SCRs will be part of that along with many of the roles and activities that were reported in the recent UEA commissioned research, in collaboration with APTUK, ‘Identifying the Roles of Pharmacy Technicians in the UK’.
Spray the room, furniture and fabrics with our unique formulations to trap and neutralise indoor airborne allergens that cause asthma, eczema and hives.
Dustmite
Pet
Pollen
Mould
Bio-Life International Ltd
www.biolife-international.co.uk Helpline:- 01608 686626
As identified in the recent ‘Independent Review of Community Pharmacy Clinical Services’ chaired by Richard Murray, Director of Policy at the King’s Fund, the vision for community pharmacy is for services to become more overtly clinical. An advisory group, of which APTUK was a part, acted as an expert panel to help inform the review. Those of you who have read the report in depth will know that the ‘barriers evidence paper’ indicates that pharmacists and pharmacy technicians should be utilised more, by upskilling, and looking at effective skill mix within the pharmacy team. This is, of course, in line with NHS England’s ‘5year Forward View’ and the Pharmacy Voice ‘Community Pharmacy Forward View’. The Rebalancing Programme, again with APTUK representation, continues with its work to support innovation and the delivery of pharmacy services. The dispensing errors proposals parliamentary order is expected to be laid in both UK and Scottish parliaments soon and the discussions on changes to ‘Supervision’ also continue.
seen, in the recent General Pharmaceutical Council (GPhC) release of the consultation on draft initial education and training (IET) standards for pharmacy technicians. APTUK suggests and emphasises that pharmacy technicians have a vital role to play in supporting these services, as professionals who are an integral part of the medicine supplies chain. APTUK wholeheartedly support the need for training and personal development for each pharmacy technician, and recognise the need to support trainees, qualified pharmacy technicians and those responsible for training and developing staff, as a result APTUK have developed the Foundation Pharmacy Framework. This framework is available to all, with additional supporting resources available for our members. APTUK are proud to have been a partner of The Pharmacy Show 2016 and encourage as many pharmacy technicians as possible to take the opportunity to visit the show in 2017 to enhance their knowledge in the educational sessions, and network with other pharmacy professionals. APTUK National Officers look forward to representing the Association at The Pharmacy Show 2017 and always enjoy the opportunity to meet new and existing members and other pharmacy technicians.
All of this has been considered, as can be
Making medication administration…
safe
simple
compliant
omnicell.co.uk/emar Call 0161 413 5333 or email emar.info@omnicell.com to find out more
www.thepharmacyshow.co.uk
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Exhibitor Profiles Activa
Inphaserve
Medisca
We offer Activa British Standard hosiery for legs without swelling and ActiLymph European hosiery for patients with oedema -not forgetting our made-to-measure stockings available within 5 days for non-standard sized legs. Activa Hosiery kits are now being used as first line to treat leg ulcers in many Trusts. The results of the VenUS IV trial showed that hosiery kits are as effective at healing leg ulcers as bandages. Great news for patients who love the way the kits look and that their normal shoes can be worn. Compression therapy continues to evolve and a convenient way to keep up to date with current best practice is to make use of Activa’s E-Learning. 20 modules have been accredited by the Royal College of Nursing and are suitable for both pharmacists and dispensing technicians. Don’t forget the Activa Hosiery Selector app. Download it onto your phone or tablet to quickly work out the sizes you need.
“Joining Inphaserve was the single best business decision we’ve ever made” – Rob Hebdon, Formby Health Rooms. Inphaserve aren’t your everyday buying group. A notfor-profit, working like a mutual or a club of like minded, innovative Pharmacists, with the core stated aim of Securing the future of Independent Community Pharmacy. The group ask members to purchase through their approved suppliers then they use all of the income from these suppliers, after the small head office costs, to provide an extensive suite of benefits for their membership. A full member is provided with NPA membership, NPA public Indemnity Insurance, including enhanced cover levels, Pharmapod error recording and analysis software, Gold Standard Xact H&S and HR Managed services amongst other benefits, as well as achieving highly competitive pricing. The grass isn’t always greener on the other side of the fence but if you’re not already with Inphaserve, it can be! Contact info@inphaserve.co.uk for more info.
In over 25 years, MEDISCA has developed a solid reputation as an innovative and entrepreneurial company in providing raw materials to the pharmaceutical compounding and pharmaceutical specials manufacturing industry. MEDISCA is a leading FDA-registered supplier and offers excellent service to the North American, Australian and international markets. MEDISCA’s commitment to quality has been recognized with ISO 9001:2008 and ISO 13485:2003 certifications from TUV. We are dedicated to providing our clients with the highest quality of raw materials such as Active Pharmaceutical Ingredients (APIs), Fine Chemicals, Bases, Equipment & Devices, Capsules, Oils, Flavours, Colours and Specials Manufacturing Kits. MEDISCA is proud to announce our exclusive partnership with St George’s University Hospitals NHS Foundation Trust. You can now access our wide range of products via our approved U.K. distributor.
Caflon Ear Piercing
Merial
Unit 19, Park Street Industrial Estate, Osier Way, Aylesbury, Buckinghamshire, HP20 1EB Tel: 01296 434158 Caflon Ear Piercing have been manufacturing and supplying surgical ear piercing equipment for 35 years.
FRONTLINE® has been at the forefront of flea and tick protection for many years. Merial is delighted to introduce NEW FRONTLINE® Plus, double action flea control. The double action formula kills fleas, ticks and lice on the pet, and its active IGR technology stops flea eggs from hatching and larvae from developing in your home. So it helps to protect the pet and the home. Even with winter coming, the risk of fleas and ticks is still present. It is important that dogs and cats are treated every four weeks* with FRONTLINE® Plus all year round. To find out more visit uk.frontline.com or contact your Ceuta Pharmacy Business Manager on 0844 243 6661.
Denward Established in 1964 as a small family business, we offer a range of pharmacy equipment and services, new products include our Electronic Methadone Dispenser and Auditable Electronic Locking CD Cabinets. www.pharmacyequipment.co.uk www.therapeuticsskincare.com
* Efficacy against ticks for up to 4 weeks in dogs and up to 2 weeks in cats. Minimum treatment interval is 4 weeks for dogs and cats.
Khaos Controls
We work with a wide range of pharmacy and healthcare PANTONE REFLEX BLUE industry companies, allowing them to manage their supply chain, online channels and in-store PoS. 1-3 people are in doctors surgeries with skin problems Khaos Control is a scalable ERP solution which provides Therapeutics skincare bring a refreshing alternative progressive healthcare companies with the control with 100% botanical formulations & no synthetic petrol they require, via our Batch Control and Serial Number chemicals for people who are prone to ROSACEA, functionality, coupled with the production tools that ECZEMA, PSORIASIS, and DERMATITIS & ACNE organisations that are adding value to their product www.therapeuticsskincare.com require, including Receipes, Works Orders and BoMs. This functionality is combined with our Warehouse Management Hand Held Devices and the ability to control your entire facility and product range by barcode, alongside all of the standard management applications Skincare for the whole family, your business requires. adored by dermatologists. www.khaoscontrol.com FREZYDERM is a global manufacturer of cosmetic and dermatological products, established in Greece C 100in / M1986. 80 Our manufacturing process is proud of owning one of the most dynamic R&D departments in Europe, using only raw Labcold are a specialist accredited UK materials of the highest specification and pharmaceutical ISO grade. We develop, produce and trade dermocosmetics manufacturer of medical and scientific refrigeration with and we collaborate with pharmacists to offer customers two ranges designed specifically for pharmacy use. innovative derma-cosmetic technologies. The IntelliCold® Pharmacy Range has automatic temperature logging and can be fitted with a digital lock. Our extended portfolio with approximately 100 different SKUs, comprises of products suitable for all cosmetic All IntelliCold refrigerators feature a mains failure alarm needs, such as Skin Care, Hair Care, Feminine Care, Baby and an internal light and offer the option of a glass or & Child Care, Oral Care, Sun Protection as well as special solid door. With a digital temperature display, min/max dermatological needs, such as Acne, Psoriasis and Eczema. recording, high and low temperature and door open alarms fitted as standard, the IntelliCold range is ideal for Discover why dermatologists across the globe are retail, care homes, GP surgeries and hospitals, especially recommending our products. as they are backed by a 5 year warranty. Please contact at info@frezyderm.co.uk or tel: 020 8339 6131 For larger storage needs, Labcold manufacture a range of www.frezyderm.com Advanced Pharmacy fridges. These refrigerators are relied upon for cold chain pharmaceutical storage in hospitals and laboratories across the UK and come complete with a manufacturers calibration certificate from our UKAS accredited calibration laboratory. Licensed wholesalers, distributors and Labcold, Cherrywood, Chineham Basingstoke RG24 8WF exporters based in the UK, servicing Tel: 01256 705 570 pharmacies, dispensing doctors and hospitals www.labcold.com worldwide.
Essentially Yours
Frezyderm
Labcold
Hot pharma
Please visit our website to review our extensive line of products and services. www.medisca.co.uk
Methamasure After one of the most successful Pharmacy shows MethaMeasure or Cdregister. co.uk have ever had - there really isn’t much to sum up. We met a huge number of happy customers, we took part in the CPD accredited training on CD registers and converted literally hundreds of pharmacies away from paper registers. What we learned this year, is: Although funding might be being cut in England - service based income is still hugely important and is the major driver towards automation for not only systems like Methadone dispensing, but processes - where cdregister. co.uk has exceeded all expectations. If anyone is still writing physical registers by 2018 we will be astounded!
MPUA Our second year exhibiting at The Pharmacy Show and we were delighted to come away having had some very productive conversations and positive leads. As an insurance broker and underwriting agency, it can prove a challenge to engage with decision makers in a fast flowing environment but we always find the event provides a great opportunity for us to meet new clients and introduce what we do. medical & pharmaceutical underwriting agency
For any of you that we didn’t have the fortune to meet, we are MPUA, the medical and pharmaceutical underwriting agency and we specialise in providing insurance solutions to the pharmaceutical sector, from independent pharmacies through our Pharmacy Select brand to drug manufacturers, medical device companies, distributors and life sciences. With access to the Lloyd’s of London insurance market we are highly experienced and adept at finding insurance solutions for complex risks in the UK and worldwide, simply contact us for more information. www.mpua.co.uk
Chemist4Sale/ ATS Accountants Paul Houyse, Stockport Road, Timperley Altrincham, Cheshire WA15 7UQ Tel: 0161 980 5888 Chemist4sale and ATS Consulting Pharmacy specialists Our research has shown 5 out of 6 Pharmacy business owners were overpaying tax most of them oblivious to this fact, for a free no obligations review of your position. www.atsconsulting.co.uk
TO BOOK A PROFILE OR STAND AT NEXT YEARS SHOW PLEASE CALL GARRY TYSON ON 0207 348 4903
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Exhibitor Profiles Myosa
Pharmaview
Tiana
myOSA® - Myofunctional Sleep Appliances.
PharmaView is a costeffective information screen solution specifically for pharmacies. Giving you the opportunity to fulfil your contractual requirements in promoting healthy lifestyles, together with promoting products and services you offer at your own pharmacy. Our team provides everything you need to make your PharmaView system a successful, effective and engaging asset to your pharmacy.
Food as a medicine; TIANA Fair Trade Organics Raw Extra Virgin Coconut Oil is a natural food supplement that is recommended by medical practitioners for health and wellbeing. It is a pharmacy “must have” multi-functional virgin coconut oil with highest content of MCT’s, which is perfect to be used on skin, hair, teeth or for cooking and baking. The other “must stock” products by Pharmacies include TIANA Fair Trade Organics Raw Crystallised Coconut Nectar, a low glycaemic sugar alternative for people on restricted sugar diets, a selection of raw, active, unpasteurised and enzyme rich honeys that are suitable for therapeutic use and TIANA’s Beauty Sensations range. TIANA won 50 awards by UK consumers for quality, taste, nutrition and the product effectiveness. TIANA’s policy is to be stocked in pharmacies, not supermarkets. Available from Lloyds Pharmacies and wholesalers: AAH Pharmaceutical, Alliance-Health, Sigma Pharmaceutical, G D Cooper & Co Pharmaceutical, Regent Pharmaceutical and Pharmaceutical Direct.
Treatment with oral appliances is now considered the most convenient way to alleviate snoring, as well as other breathing disorders. myOSA® consist of a range of dental appliances used for snoring and teeth grinding in adults. The myOSA® for Snorers appliance alleviates snoring by slightly advancing the sleeper’s lower jaw and opening the bite, which has the effect of opening the airway. Additionally, the appliance has 4 breathing holes at the front to regulate breathing as well as a patented Air Spring Core™ to cushion the jaw joint. The appliance’s flexible design also makes it suitable for TMJ Disorder sufferers. These pre-fabricated appliances have been successfully sold by pharmacies in Australia over the last 8 years. myOSA® is now being released in the UK and Europe to satisfy the increasing demand for high quality and effective appliances for sleep related disorders.
Pillar Healthcare
illar Healthcare
Research - Evidence - Result
Pre-Conceive is a clinically studied nutritional supplement shown to improve fertility. The independent study conducted over 2014 by leading Irish fertility specialists led to this conclusion: “pre-Conceive combined with nutritional advice improves the levels of key fertility and nutritional parameters.” The study results can be seen at www.pillarheathcare.com
www.myosa.com
Novum Pharma Novum Pharma is a Dutch pharmaceutical company owning brands like STARBALM®, BIOGAZA®, GASTROLYTE® and many more. Our company currently has offices in the Netherlands, Bahrain, Dubai, Vietnam, Cambodia, Singapore and Hong Kong. Next to that we are selling our products in over 45 countries in the world. Novum Pharma is still looking for distributors to distribute our products worldwide. One of the benefits of Novum Pharma is our lean & mean strategy which allows us to create a global marketing plan with a local touch for each of our distributors. Our aim for the future is to be selling our products all over the world. We will realize this by focusing on the latest trends in OTC Healthcare and new technical innovation of the products.
Numark We would like to thank both our existing and new members for visiting us once again at The Pharmacy Show this year. We provide a wide breadth and depth of support services for independent pharmacies, and having recently celebrated our 3000th member, we are being relied upon now more than ever. Not only do our members receive an average rebate of £8,568 per year but they have peace of mind that we can help them with everything from setting up a new service, to increasing efficiencies with IT systems, advising on maximising retail sales and training staff at all levels. Joining Numark simply makes good business sense. For more information on becoming a Numark member visit www.numarknet.com/about-numark. www.numarknet.com
Peer Ltd ReadySpex were delighted with the keen interest in our new product range Eleglance reading glasses. Pharmacists looking for well displayed, bright new styles of readers found what they seeking. If you want to join in, please contact Peer Ltd who can supply the range, with a full money back guarantee. Not only are the styles very appealing, but the quality is second to none. We take each batch of glasses and optically check them before releasing payment to the manufacturer. This ensures we get premium quality.
Scope Ophthalmics Delivering innovative products to market is the philosophy of Scope Group, whose goal is to improve patient outcomes and aid patient compliance. All our products are tried and tested with massive success for patients worldwide. Our Hycosan range of preservative-free, Sodium Hyaluronate based eye lubricants caters to all severities of Dry Eye, providing immediate relief from initial presentation. The OcuSoft range of lid scrubs with an advanced antimicrobial formulation promotes good practices in lid hygiene and the Omega Eye range provides Omega 3 supplementation and nutrition to benefit eye health. In addition, Scope Group have a revolutionary skin care product, Revidox, which has been Spain’s leading beauty supplement for the past seven years. We hope you enjoyed our foot massagers this year and look forward to seeing all our customers this year at The Pharmacy Show 2017.
ToLife Licetec V-Comb is the latest innovation worldwide against head lice infestation, working with the ease of combing to deliver a chemical and allergenfree solution. An electrical hand-held device, the V-Comb provides immediate feedback to the user as they comb, eliminating lice and eggs from the hair and at the same time, preventing redistribution in the hair and around the home. The V-Comb’s robust, revolutionary design makes it user friendly and ideal for regular treatment on multiple children at home.
TIANA Fair Trade Organics Ltd, Unit 9 Crystal Way, Harrow HA1 2HP Tel: 020 8427 1695, E-mail: manraj@tiana.eu www.tiana-coconut.com
WeLocum Introducing an innovative locum recruitment concept, WeLocum have changed the way Pharmacies can source fully qualified Locums to work for their business. Our process is quite simple. A pharmacy owner can register on welocum.co.uk with a single or multiple pharmacies and post locum vacancies at short notice or in advance. Registration is absolutely FREE for everyone and there are no hidden costs for posting vacancies. Once the vacancy has been posted, registered locums can apply for the role and the pharmacy owner can simply select the right candidate that suits their business. The benefits of registering with WeLocum are that you have complete control of the final decision and details are available to access on our secure dashboard at anytime. WeLocum can also conduct DBS checks fast, for a guaranteed low cost with no need for paper work! Interested? Why not see our testimonials and register for FREE at welocum.co.uk www.welocum.co.uk
The Pharmacy Show is organised by CloserStill Media Healthcare Limited Garry Tyson
Debbie Wilson
Wisdom Toothbrushes
Show Manager
Credit Controller
g.tyson@closerstillmedia.com
d.wilson@closerstillmedia.com
Kamil Akhtar
Kate Jackson
The Silk Mill, Colne Valley Road, Haverfill, Suffolk CB9 8DT Tel:01449 714800
Sales Manager
Conference & Speaker Manager
Wisdom Toothbrushes Ltd is the No 1 brand in Independent Pharmacy for toothbrushes, and is a leading UK provider of Oral Care products and as such is a must stock brand in Pharmacy. We provide an array of innovate products from children’s through to denture care. www.wisdomtoothbrushes.com
k.akhtar@closerstillmedia.com
k.jackson@closerstillmedia.com
Abraham Tsegaye Sales Executive
Louise O’Connell
a.tsegaye@closerstillmedia.com
Senior Operations Manager l.oconnell@closerstillmedia.com
Alexia Maycock Marketing Director
Anne-Katrin Kallenbach
a.maycock@closerstillmedia.com
Operations Manager a.kallenbach@closerstillmedia.com
Lucy Pitt Programme Director
Matthew Butler
l.pitt@closerstillmedia.com
Group Show Director m.butler@closerstillmedia.com
Perspirex Perspirex anti-perspirants are clinically proven to provide superior long-lasting protection against excessive sweat and odour for 3-5 days.
Register your interest to attend The Pharmacy Show 2017 at thepharmacyshow.co.uk/newspaper
Mihir Patel Marketing Manager
Jonathan Wood
m.patel@closerstillmedia.com
Chief Financial Officer
Aden Wells Marketing Assistant a.wells@closerstillmedia.com
j.wood@closerstillmedia.com
www.thepharmacyshow.co.uk
IMPROVING LIFE QUALITY HIGH POTENCY CLINICALLY PROVEN LIQUID FORMULAS
CLINICALLY PROVEN FORMULA Our Liquid Nutritional supplements are made of premium natural and certified ingredients sourced in the EU. They are made in Germany and distributed from the UK worldwide. Our liquids range is scientifically formulated using specific methods to ensure the highest potency of the active ingredients in liquid form, creating compositions that have much greater absorption and bioavailability then most conventional food supplements. Our quality standards are guided by the German Drugs Agency and our products come with a health certificate regulated by the German Health authorities. The production line facility in Germany specializes in manufacturing liquid nutritional supplements since the late 1960’s. The product research, development and quality control are guided by internationally acknowledged experts in medicine, organic chemistry, pharmaceutical technology, botany and nutrition. The production process follows the strict guidelines of ISO: 9001: 2008 and GMP regulated by the German drugs agency. Medicare Europe Ltd. continues its efforts to ensure the quality and safety of its products with the infamous Fresenius SGS laboratories. SGS is the world’s leading inspection, verification, testing and certifications company.
“We specialise in private label and contract manufacturing of nutritional supplements for the European markets. We can deliver over 1,000 compositions and assist in research and development of customised formulas. Our mission is to Improve life quality by creating natural premium formulas that really work.”
COOLING GEL WITH ARNICA AND MSM
www.medicare-europe.co.uk • Phone: +44(0)20 3441 6424
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www.thepharmacyshow.co.uk
IntelliColdÂŽ Pharmacy & Vaccine Refrigeration Intelligently designed for medicine safety and security Featuring: Automatic 24/7 data recording Choice of glass or solid door on all sizes Optional digital lock - key lock standard Internal light Digital temperature display Min/max temperature recording Alarm battery back up Off cycle defrost Mains failure alarm Door open alarm High/low temperature alarm FREE 5 year UK parts and labour warranty across the entire range
www.labcold.com
www.thepharmacyshow.co.uk
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“With the increased pressures to boost efficiency and reduce costs in an ever modernising health service, Hub & Spoke was the best option for my pharmacies. Centralised dispensing allowed me to reduce by half the stock holding and to lower the costs per prescription by more than 70 % for the whole group. My pharmacists now focus on what they truly wanted to do when they entered the pharmacy profession: consultation.” Paul Mayberry, pharmacist and owner of Mayberry Pharmacies
Deliver cost efficient prescription services with Rowa Technologies ®
In an ever-changing pharmacy environment faced with government cuts, there has never been a more important time to consider the vast benefits of pharmacy automation. At BD Rowa Technologies we are committed to working in partnership with community pharmacy to provide technologies and expertise that will improve processes and encourage cost-efficient prescribing. We understand how important it is for pharmacies to find a model that works for their individual requirements. That’s why we offer a range of intelligent automation solutions, from in store automation to Hub & Spoke implementation.
1.
Rowa Vmax® an intelligent, flexible in-store storage and dispensing solution, suitable for Hub & Spoke automation
2.
Rowa Vpoint™ a storefront self-service and collection terminal
rowa-uk.com Becton Dickinson Dispensing UK Ltd Unit 10, North Orbital Commercial Park, Napsbury, St. Albans, Hertfordshire, AL1 1XB, UK
Rowa® Technologies © 2016 BD. All rights reserved. BD, the BD Logo, Rowa, and all other trademarks are property of Becton, Dickinson and Company.
3.
Rowa Vmotion® a flexible, interactive over-the-counter display